Cities Index.
Attachment 3 - Statement of Work

Foster City City Council
June 17, 2024

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Attachment 3 - Statement of Work
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June 17, 2024
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Foster City City Council
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Text extracted from the city's file for reading and search. Open the original on fostercity.primegov.com. That file is the official record.

StatementofWorkCityofFosterCity,CA
CreationDate:6/3/2024DocumentNumber:PS-05503VersionNumber:2Createdby:DeanSimpson 2023EnterpriseAssetManagementStatementofWorkv1

TableofContents1.OverviewandApproach 31.1.Agreement 32.StatementofWork 32.1.ProjectScope 32.2.FacilitiesandHoursofCoverage 42.3.KeyAssumptions 42.4.Exclusions 42.5.OpenGovResponsibilities 52.5.1.Activity1–ProjectManagement 52.5.2.Activity2–Initialization 62.5.3.Activity3–OpenGovDomains 62.5.4.Activity4–Training 62.6.YourResponsibilities 72.6.1.YourProjectManager 72.7.CompletionCriteria 72.8.EstimatedSchedule 82.9.IIllustrativeProjectTimelines 82.10. Travel Expenses 82.11.OfferExpirationDate 8AppendixA:EngagementCharter 9A-1:CommunicationandEscalationProcedure 9A-2:ChangeOrderProcess 9A-3:DeliverableMaterialsAcceptanceProcedure 10AppendixB:ImplementationActivities 11 2023Statement of Workv1 2

1. OverviewandApproach1.1. AgreementThisStatementofWork(“SOW”)identifiesservicesthatOpenGov,Inc.(“OpenGov”or“we”)willperformforCityofFosterCity,CA(“Customer”or“you”)pursuanttothatorderforProfessionalServicesenteredintobetweenOpenGovandtheCustomer(“OrderForm”)whichreferencestheMasterServicesAgreementorotherapplicableagreemententeredintobytheparties(the“Agreement”).● CustomeracknowledgesandagreesthatthisStatementofWorkissubjecttotheconfidentialityobligationssetforthintheAgreementbetweenOpenGovandCustomer.● TheDeliverableslistedinAppendixBarethesinglesourceofthetruthofthedeliverablestobeprovided.● Customer’suseoftheProfessionalServicesisgovernedbytheAgreementandnotthisSOW.● UponexecutionoftheOrderFormorotherdocumentationreferencingtheSOW,thisSOWshallbeincorporatedbyreferenceintotheAgreement.● IntheeventofanyinconsistencyorconflictbetweenthetermsandconditionsofthisSOWandtheAgreement,thetermsandconditionsofthisSOWshallgovernwithrespecttothesubjectmatterofthisSOWonly.Unlessotherwisedefinedherein,capitalizedtermsusedinthisSOWshallhavethemeaningdefinedintheAgreement.● ThisSOWmaynotbemodifiedoramendedexceptinawrittenagreementsignedbyadulyauthorizedrepresentativeofeachparty.● OpenGovwillbedeployedasis,Customerhasaccesstoallfunctionalityavailableinthecurrentrelease.

2. StatementofWorkThisSOWislimitedtotheImplementationoftheOpenGovEnterpriseAssetManagement asdefinedintheOpenGovResponsibilitiessectionofthisdocument(Section2.5).Anyadditionalservicesorsupportwillbeconsideredoutofscope.

2.1. ProjectScopeUnderthisproject,OpenGovwilldelivercloudbasedEnterpriseAssetManagementsolutionstohelptheCustomerpoweramoreeffectiveandaccountablegovernment.OpenGov'sestimatedchargesandschedulearebasedonperformanceoftheactivitieslistedinthe“OpenGovResponsibilities”sectionbelow. DeviationsthatariseduringtheprojectwillbemanagedthroughtheproceduredescribedinAppendixA-2:ProjectChangeControlProcedure,andmayresultinadjustmentstotheProjectScope,EstimatedSchedule,Chargesandotherterms. Theseadjustmentsmayincludechargesonatime-and-materialsorfixed-feebasisusingOpenGov’sstandardratesineffectfromtimetotimeforanyresultingadditionalworkorwaitingtime. 2023Statement of Workv1 3

2.2. FacilitiesandHoursofCoverageOpenGovwill:A. PerformtheworkunderthisSOWremotely,exceptforanyproject-relatedactivitywhichOpenGovdetermineswouldbebestperformedatyourfacilityinCityofFosterCity,CAinordertocompleteitsresponsibilitiesunderthisSOW.B. ProvidetheServicesunderthisSOWduringnormalbusinesshours,8:30amto6:00pmlocaltime,MondaythroughFriday,exceptholidays.

2.3. KeyAssumptionsTheSOWandOpenGovestimatesarebasedonthefollowingkeyassumptions.DeviationsthatariseduringtheproposedprojectwillbemanagedthroughtheProjectChangeControlProcedure(seeAppendixA-2),andmayresultinadjustmentstotheProjectScope,EstimatedSchedule,Charges,andotherterms.PerA. TheOpenGovSuitesarenotcustomizedbeyondcurrentcapacitiesbasedonthelatestreleaseofthesoftware.B. IndividualsoftwaremodulesareconfiguredbasedondiscussionsbetweenOpenGovandCustomer.C. EnterpriseAssetManagementi. OpenGovwillprovideallservicesremotelyviaaudio;video;andwebconferencesunlessotherwisenoted.ii. OpenGovassumesthatthecustomerisresponsibleforperformingqualitycontrolmeasuresonitsdatainEAM.iii. OpenGovassumesthatthecustomerisresponsiblefortestingitsworkflows,automations,integrations,andconfigurationswithintheEAMandwillupdatetheconfigurationsaspartofitstestingandtrainingactivities.iv. OpenGovassumesthatthecustomeracceptsEAMuponthecompletionofthego-liveeventv. Ifanon-APIintegrationisincludedinscope,Customerisresponsibleforengagingthirdpartyvendortoobtaindata,configuration,and/orthirdpartyintegrationsupport.vi. IfanAPIintegrationisincludedinscope,CustomerisresponsibleforprovidingaccesstoatestinstanceofthethirdpartyAPIincludingaURL,authenticationcredentials,andrelevantdocumentation.vii. OpenGovbestpracticeistonotexceedtestedlimitsoftheproduct.

2.4. ExclusionsThefollowingserviceitemsarenotincludedinthescopeofthisproject:

A. ImplementationofanycustommodificationorintegrationdevelopedbyOpenGov;yourinternalstaff; oranythird-partyisnotincludedinthescopeofthisprojectunlessspecificallylisted inAppendixB. 2023Statement of Workv1 4
B. Dataconversionservicesfromothersoftwaresystem(s)orsources(includingNavigatordatabases)arenotincludedinthescopeofthisprojectunlessspecificallylistedinAppendixB.C. Anyserviceitemsdiscussedduringdemonstrations;conferencecalls; orothereventsarenotincludedinthescopeofthisprojectunlessspecificallylistedinAppendixB.

2.5. OpenGovResponsibilities

2.5.1. Activity1–ProjectManagementOpenGovwillprovideprojectmanagementfortheOpenGovresponsibilitiesinthisSOW.ThepurposeofthisactivityistoprovidedirectiontotheOpenGovprojectpersonnelandtoprovideaframeworkforprojectplanning,communications,reporting,proceduralandcontractualactivity. Thisactivityiscomposedofthefollowingtasks:

PlanningOpenGovwill:A. reviewtheSOW,contractandprojectplanwithCustomer’sProjectManagerandkeystakeholderstoensurealignmentandagreedupontimelines;B. maintainprojectcommunicationsthroughyourProjectManager;C. establishdocumentationandproceduralstandardsfordeliverableMaterials;andD. CollaboratewithyourProjectManagertoprepareandmaintaintheprojectplanfortheperformanceofthisSOWwhichwillincludetheactivities,tasks,assignments,andprojectmilestones.

ProjectTrackingandReportingOpenGovwill:A. reviewprojecttasks,schedules,andresourcesandmakechangesoradditions,asappropriate. MeasureandevaluateprogressagainsttheprojectplanwithyourProjectManager;B. workwithyourProjectManagertoaddressandresolvedeviationsfromtheprojectplan;C. conductregularlyscheduledprojectstatusmeetings;andD. administertheProjectChangeControlProcedurewithyourProjectManager.

CompletionCriteria:Thisisanon-goingactivitywhichwillbeconsideredcompleteattheendoftheServicescontract.

DeliverableMaterials:● Weeklystatusreports
2023Statement of Workv1 5
● Projectplan● ProjectCharter● Risk,Action,IssuesandDecisionsRegister(RAID)

2.5.2. Activity2–InitializationOpenGovwillprovidethefollowing:

A. CustomerEntityconfigurationB. SystemAdministratorscreationC. SolutionBlueprintcreationD. DataValidationstrategyconfirmation CompletionCriteria:Thisactivitywillbeconsideredcompletewhen:● CustomerEntityiscreated● SystemAdministratorshaveaccesstoCustomerEntity● SolutionBlueprintispresentedtoCustomer DeliverableMaterials:● SolutionBlueprint● Sign-offofInitialDraftSolutionBlueprint

2.5.3. Activity3–OpenGovDomainsOpenGovwillprovidethefollowing:EnterpriseAssetManagementDomainsA. Walkability CompletionCriteria:Thisactivitywillbeconsideredcompletewhen:
● Instancesetupiscompleted● RequirementsGatheringiscompleted● StartupDataisloaded● AssetInstallationiscompleted DeliverableMaterials:● Formalsignoffdocument

2.5.4. Activity4–TrainingTrainingwillbeprovidedininstructor-ledvirtualsessionsunlessotherwisespecifiedinAppendixB.Foranyinstructor-ledvirtualsessions,theclasssizeisrecommendedtobe10,forclasssizeslargerthan10itmaybenecessarytohavemorethanoneinstructor.

CompletionCriteria:
2023Statement of Workv1 6
● Softwaretrainingisdelivered
DeliverableMaterials:● Formalsignoffdocument

2.6. YourResponsibilitiesThecompletionoftheproposedscopeofworkdependsonthefullcommitmentandparticipationofyourmanagementandpersonnel. TheresponsibilitieslistedinthissectionareinadditiontothoseresponsibilitiesspecifiedintheAgreementandaretobeprovidedatnochargetoOpenGov. OpenGov'sperformanceispredicateduponthefollowingresponsibilitiesbeingmanagedandfulfilledbyyou. DelaysinperformanceoftheseresponsibilitiesmayresultindelayofthecompletionoftheprojectandwillbehandledinaccordancewithAppendixA-2:ProjectChangeControlProcedure.

2.6.1. YourProjectManagerPriortothestartofthisproject,youwilldesignateapersoncalledyourProjectManagerwhowillbethefocalpointforOpenGovcommunicationsrelativetothisprojectandwillhavetheauthoritytoactonbehalfofyouinallmattersregardingthisproject.YourProjectManager'sresponsibilitiesincludethefollowing:

A. manageyourpersonnelandresponsibilitiesforthisproject(forexample:ensurepersonnelcompleteanyself-pacedtrainingsessions,configuration,validationoruseracceptancetesting);B. serveastheinterfacebetweenOpenGovandallyourdepartmentsparticipatingintheproject;C. administertheProjectChangeControlProcedurewiththeProjectManager;D. participateinprojectstatusmeetings;E. obtainandprovideinformation,data,anddecisionswithinfive(5)businessdaysofOpenGov’srequestunlessyouandOpenGovagreeinwritingtoadifferentresponsetime;F. resolvedeviationsfromtheestimatedschedule,whichmaybecausedbyyou;G. helpresolveprojectissuesandescalateissueswithinyourorganization,asnecessary;andH. create,withOpenGov’sassistance,theprojectplanfortheperformanceofthisSOWwhichwillincludetheactivities,tasks,assignments,milestonesandestimates.

2.7. CompletionCriteriaOpenGovwillhavefulfilleditsobligationsunderthisSOWwhenanyofthefollowingfirstoccurs:
2023Statement of Workv1 7
A. OpenGovaccomplishestheactivitiessetforthin“OpenGovresponsibilities”sectionanddeliverstheservicesinAppendixBaslisted,ifany;orB. TheEnddateisreached

2.8. EstimatedScheduleOpenGov will scheduleresourcesfor thisproject uponsignatureof theorder form. Unlessspecificallynoted, theOpenGovassignedproject manager willworkwithCustomerProjectManager to develop the project schedule for all requested deliverables under this SOW.OpenGov reserves the right to adjust the schedule based on the availability of OpenGovresources and/or Customer resources, and the timeliness of deliverablesprovidedbytheCustomer.

TheServicesarecurrentlyestimatedtostart withintwo(2)weeksbutnolaterthanfour(4)weeks fromsignatures and have an estimated enddateof ninemonthsafter project kickoff(“EndDate”)oronotherdatesmutuallyagreedtobetweenyouandOpenGov.

2.9. IIllustrativeProjectTimelinesThetypicalprojecttimelinesareforillustrativepurposesonlyandmaynotreflectyourusecases.

2.10. TravelExpenses
Thereisnotravelexpectedinthisproject.Shouldtravelberequested,CustomershallreimburseOpenGovforreasonableout-of-pocketexpensesOpenGovincursprovidingProfessionalServices.Reasonableexpensesinclude,butarenotlimitedto,travel,lodging,andmeals.Expensesarebilledbasedonactualcostsincurred.

2.11. OfferExpirationDateThisofferwillexpireonJuly7,2024unlessextendedbyOpenGovinwriting. 2023Statement of Workv1 8

AppendixA:EngagementCharter
A-1:CommunicationandEscalationProcedureActiveengagementthroughouttheimplementationprocessisthefoundationofasuccessfuldeployment.Tohelpassessprogress,addressquestions,andminimizeriskduringthecourseofdeploymentbothpartiesagreetothefollowing:● Regularcommunicationalignedtotheagreeduponprojectplanandtiming.○ OpenGovexpectsourcustomerstoraisequestionsorconcernsassoonastheyarise.OpenGovwilldothesame,inordertobeabletoaddressitemswhenknown.● Executiveinvolvement○ Executivesmaybecalledupontoclarifyexpectationsand/orresolveconfusion.○ Executivesmaybeneededtosteerstrategicitemstomaximizethevaluethroughthedeployment.● EscalationProcess:○ OpenGovandCustomeragreetoraiseconcernsandfollowtheescalationprocess,resourceresponsibility,anddocumentationintheeventanescalationisneededtosupportissuesraised● Identificationofanissueimpedingdeploymentprogress,outcomeorcapturingthevalueproposition,thatisnotacceptable.● CustomerorOpenGovProjectManagersummarizestheproblemstatementandimpasse.● CustomerandOpenGovProjectManagersjointlywilloutlinesolution,acceptanceorscheduleExecutivereview.● ResolutionwillbedocumentedandsignedofffollowingExecutivereview.● PhaseSign-Off○ OpenGovrequestssign-offsatvariousstagesduringtheimplementationoftheproject. OncetheCustomerhassigned-off,anyadditionalchangesrequestedbyCustomeronthatstagewillrequireapaidchangeorderforadditionalhoursforOpenGovtocompletetherequestedchanges.

A-2:ChangeOrderProcessThisSOWandrelatedeffortsarebasedontheinformationprovidedandgatheredbyOpenGov.Customersacknowledgethatchangestothescopemayrequireadditionaleffortortime,resultinginadditionalcost.Anychangetoscopemustbeagreedtoinwritingoremail,bybothCustomerandOpenGov,anddocumentedassuchviaa:● ChangeOrder-WorkthatisaddedtoordeletedfromtheoriginalscopeofthisSOW.Dependingonthemagnitudeofthechange,itmayormaynotaltertheoriginalcontractamountorcompletiondateandbepaidforbyCustomer.Changesmightinclude:o Timelineforcompletiono Signoffprocesso CostofchangeandInvoicetimingo AmendingtheSOWtocorrectanerror. 2023Statement of Workv1 9
o Extension of work as the complexity identified exceeds what was expected byCustomerorOpenGov.o ChangeintypeofOpenGovresourcestosupporttheSOW.

A-3:DeliverableMaterialsAcceptanceProcedureDeliverableMaterialsasdefinedhereinwillbereviewedandacceptedinaccordancewiththefollowingprocedure:● ThedeliverableMaterialwillbesubmittedtoyourProjectManager.● YourProjectManagerwillhavedecisionauthoritytoapprove/rejectallprojectCriteria,PhaseAcceptanceandEngagementAcceptance.● Withinfive(5)businessdaysofreceipt,yourProjectManagerwilleitheracceptthedeliverableMaterialorprovideOpenGov’sProjectManagerawrittenlistofrequestedrevisions.IfOpenGovreceivesnoresponsefromyourProjectManagerwithinfive(5)businessdays,thenthedeliverableMaterialwillbedeemedaccepted.Theprocesswillrepeatfortherequestedrevisionsuntilacceptance.● Allacceptancemilestonesandassociatedreviewperiodswillbetrackedontheprojectplan.● BothOpenGovandCustomer recognizethat failuretocompletetasksandrespondtoopenissuesmayhaveanegativeimpactontheproject.● For anytasksnot yet complete, OpenGovand/orCustomerwillprovidesucientresourcestoexpeditecompletionoftaskstopreventnegativelyimpactingtheproject.● AnyconflictarisingfromthedeliverableMaterialsAcceptanceProcedurewillbeaddressedasspecifiedintheEscalationProceduresetforthinAppendixA-1.Assetforthinthe“CustomerDelays”provisionoftheAgreement,ifthereareextendeddelays(greaterthan10businessdays)inCustomer’sresponseforrequestedinformationordeliverable;OpenGovmayopttoputtheprojectonan"OnHold"status.AftertheCustomerhasfulfilleditsobligations,ProfessionalServicescanberesumedandtheprojectwillbetakenoffthe"On-Hold"status.● Puttingaproject“onHold”mayhaveseveralramificationsincluding,butnotrestricted,tothefollowing:○ ProfessionalServicestothecustomercouldbestopped;○ Delaytoanyagreedtimelines;or○ NothavingthesameProfessionalServicesteamassigned. 2023Statement of Workv1 10
AppendixB:ImplementationActivities
SetupOpenGovwill:
● Setupahosted,sandboxandproductionOpenGovAssetManagementenvironment.● Provide an overview, up to two (2) hours, of OpenGovandArcGISOnlineuser-basedloginsandUser/Rolefunctionality.● Provideatemplatefiletobeutilizedbyyour staff topopulateRolesandUserstobeutilizedforOpenGovAssetManagement.● Utilize the template to create users and roles in OpenGov Asset Management. (Note:SubsequentUserand/orRolechangeswillbeyouradministrator’sresponsibility.)● Provide documentation and guidance, up to four (4) hours, for your technical GIS staff toconfigureEsri BasemapServicesforOpenGovAssetManagementintegration.Guidancewillbe geared towards OpenGov Asset Management/Esri integration functionality andrequirements.● Setup the OpenGov Asset Management Platform, including the Request, Work, Resource,andAsset Management areasof thesoftware. Asset Management solutionswill besetupforallsolutionsreferencedintheAssetssectionofthescopeunlessotherwisenoted.

RequirementsGatheringOpenGovwill● Provide a remote, up to four (4) hours, requirement gathering workshop to increase ourunderstanding of your business and functional goals. Through workshops and interviews,OpenGovwill identifybest fit scenariosfor OpenGovAsset Management andprovideabriefincludinganychallengesaswell asrecommendationsfor OpenGovAssetManagementbestpracticesrelevanttoyourimplementation.

ConfigurationsOpenGovwill:
● Provideconfigurationservices,including:o Uptoten(10) customfieldsanduptotwo(2)customlayoutsperassettypelistedintheAssetssectionbelowo Uptothirty(30) customfieldsanduptoten(10)customlayoutstobeutilizedinanyofthesharedareasofthesystem,suchasTaskso Uptotwenty(20)automationso Uptotwenty(20)preventativemaintenanceplans TrainingOpenGovwill:

FoundationalTraining● Provide remote train-the-trainer training, uptotwo(2) hours, onoverall systemnavigationand functionality to help familiarize your staff with the software environment and itscommonfunctions.Trainingtopicsinclude:o Dashboardso StandardKPI/ROIGadgets 2023Statement of Workv1 11
o Logins/Permissiono Layerso Filterso Mapso Gridso SystemNavigationo Views(List&Detail)o StandardReportso Attachmentso Requests,Work,Assets,Resources,Reports,andAdministratorTabs ● Provideremotetrain-the-trainer training, uptoone(1) hour,foranoverviewofPreventativeMaintenancePlans. ● Provide remote train-the-trainer training, up to one (1) hour, for an overview of AssetConditionManagerandAdvancedInspections. ● Provideremotetrain-the-trainertraining,uptotwo(2)hours,foranoverviewofReporting. ● Provide remote train-the-trainer training, up to two (2) hours, on OpenGov AssetManagementEsriintegrationfunctionality.Trainingtopicsinclude:o OpenGovAssetManagementEsriintegrationconfigurationoptionso Integrationfunctionality(basemapandfeature)o Overall Esri integrationrequirements, considerations, andOpenGovrecommendedbestpractices TraintheTrainerTrainingEvent● Provide a remote, up to sixteen (16) hours, "train-the-trainer" training event. The trainingagendawillbedefinedandagreeduponbybothOpenGovandyourprojectmanager.Toavoidredundancy, andtoutilizeservicetimeeciently, trainingmaycoverasubsetoftheassetslistedintheAssetsectionofthescope.Topicsmayincludeanyofthefollowing:o RequestManagement:▪ Requests▪ Requesters▪ TaskCreationfromRequests▪ Issuelibrary(includingsettingssuchasAppliestoAssetandNon-Location)▪ OpenGov recommended best practices for Request and RequesterManagemento WorkManagement:▪ CreateTask(s)(Asset/Non-Asset)▪ Assignments(Add,Edit,Remove)▪ TaskMenuActions▪ RelatedWorkItems▪ CreateWorkOrder▪ AssociateTasktoWO▪ RepeatWorkOrders▪ WorkOrderMenuActions▪ EnterResources▪ Timesheets▪ Activitylibrary(includingsettingssuchasAppliestoAsset,Inspection,KeyDates,Cost,andProductivity)▪ OpenGovrecommendedbestpracticesforWorkManagement 2023Statement of Workv1 12
o AssetManagement:▪ AssetDetails▪ PreventativeMaintenancePlans▪ Inspections▪ Linkedassets(ifapplicable)▪ Container/ComponentRelationships(ifapplicable)▪ OpenGovrecommendedbestpracticesforAssetManagemento ResourceManagement:▪ ResourceDetails▪ Labor/EquipmentRates▪ MaterialManagement(Stock,Usage,Adjustments)▪ VendorPriceQuotes▪ OpenGovrecommendedbestpracticesforResourceManagemento OpenGovMobile:▪ Overall system functionality (Navigation, Interface, Maps, Attachments,Sorting)▪ WorkManagement● CreateandUpdateTasks(Asset/Non-Asset)● AssignTasks● EnterResources● Inspections▪ AssetManagement● CreateandUpdateAssets▪ RequestManagement● ViewandUpdateRequests● ViewRequesterinformation● CreateTaskfromRequest▪ OpenGovrecommendedbestpracticesformobiledeviceuseo Administrator:▪ Administrator:● UserAdministration,RoleAdministration,AssetAdministration,RecordFilterAdministration,Import/Export,ScheduledProcessLog,ErrorLog▪ Settings:● SystemSettings,MapAdministration,GeocodeSettings,GISIntegrationsettings,AssetColorManager▪ Manager:● LayoutManager,LibraryManager,PreventativeMaintenance,AssetConditionManager,NotificationManager,StructureManager,Automation● Manager AdvancedTrainingTopics:● Provide Preventative Maintenance Plans remote train-the-trainer training, up tothree(3)hours.Trainingtopicsinclude:o PreventativeMaintenanceo OpenGovrecommendedbestpracticesforproactiveassetmanagement● Provide Advanced Inspections, Asset Condition Manager, and Asset Risk remotetrain-the-trainertraining,uptofour(4)hours.Trainingtopicsinclude:o PerformanceManagement▪ PredictionGroups▪ MinimumConditionGroups 2023Statement of Workv1 13
▪ ActivitiesandImpacts▪ CriticalityFactor▪ Install/ReplacedDates o BusinessRiskExposure▪ Risk▪ ConsequenceofFailure▪ ProbabilityofFailureo OpenGov recommended best practices for Asset Risk Functionality , advancedinspectionsandconditionmanagement Go-LiveSupportOpenGovwill:● Providearemote, uptofour (4) hours, webconferences, tobeutilizedforGo-LiveSupport.Theagendawill bedefined,andagreedupon,bybothyourandOpenGov’sprojectmanagers.Topicsmayincludeanyofthefollowing:o Refreshertrainingforitemslistedinthescopeofworko Softwareandprocesssupportforstaffduringproductionrollouto Field,Layout,andReportconfigurationguidance,ifapplicable DataServicesOpenGovwill:● Provideonesandboxandoneproductiondataloadservicethroughstandardimport/exportfunctionality.OpenGovwillprovidetemplatedocumentsfordatapopulation.Oncepopulatedby your staff, OpenGov will load the data into your sandbox or productionOpenGovAssetManagementenvironment.Dataloadsmayincludedatasuchas:o Parentlevelassetrecordso Assetlocation(spatialx/y)attributeso Parentlevelresource(Labor,EquipmentMaterial,Vendor)recordso ResourceRate(Labor,Equipment,Material)recordso Standardsystemlibraries AssetsOpenGovwill:
● Provideinstallationandtrainingonthefollowingassettypes:
o Walkability(7)▪ ADA Ramp; Pavement Area: Sign; Tree; Light Fixture; Sidewalk;Support 2023Statement of Workv1 14

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