Service Provided Hours Cost
Phases to complete project 1 Project Management
Estimated # of weeks to complete project 16 Dedicated Project Manager, project cadence calls,risk mitigation, carrier coordination Number of Service Locations 8
How many solution providers 1 Network Readiness/Enviornment Best Practices UCaaS (Y/N) Y Remote review of current network,guidance on best practices, and depoloyment requirements UCaaS Provider Zoom
Number of UCaaS users 198 Call Flow/System Discovery
Total of phones numbers to port 500 Remote Discovery of system and call flow and design enhancement recommendations Number of Port requests 1
Number of Auto Attendants 26 Core System Configurations Number of phone groups 5 Configuration of sites, users and phone numbers for core system functionality CCaaS (Y/N) N
CCaaS Provider N Call Flow Configurations
Number of CCaaS Agents 0 Remote configuration of call flow including, auto attendants, ring groups/hunt groups Number of CCaasS Supervisors 0
Number of CCaaS call flows 0 User Acceptance Testing
Onsite visits 0 Verification of call flow design, modifications, and final acceptance.
On-Site Pre-field/Survey 0
On-Site Phone Deployment N Training
On-Site ATA's to deploy 0 Remote End user, and System Administrator training and knowledge transfer Paging (Y/N) Y
On-site training required Y On-Site Assistance
On-Site (other) visits N OPTIONAL: End user instructor led training Integrations 0
BYOC (Y/N) N Go-Live
SBC/SBA (Y/N) Y Remote support for Go-Live and post Go-Live. 170 24,650.00$
50 $ 7,250.00
City of Foster City
Cloud Solution Professional Services Costing
Data Input Notes
10 $ 1,450.00
10 1,450.00$
20 2,900.00$
18 2,610.00$
10 1,450.00$
Remote instructor led training. 20 users 1hr per
session. 1 Sys admin/knowlede xfer session 16 2,320.00$ TOTAL:
10 1,450.00$
26 3,770.00$