APPENDIX 10.2. IMPLEMENTATION PLAN/SCHEDULE LOG FOR CORRECTIVE ACTIONS IDENTIFIED IN 2024 AUDIT Corrective action Proposed Schedule Date
Completed
Implementation Notes LRO Initials
Develop processes and procedures to assure compliance with WDR submittal and upload dates for audits, SSMP revisions, annual reports, service area map uploads, new category spill reporting and updating SSMP Change Logs.
7/1/2025 7/1/2025 All have been uploaded to the
CIWQS web site
FES
The City has designated only a single legally responsible official and no data submitters. The City must designate addition people to assure continuous coverage for certification and reporting of especially spills and reports on the required compliance schedules.
Maintenance Manager
second LRO 8/1/2025
Lead worker
Data submitter 8/1/2025
7/17/2025 2nd LRO and Data submitter has been
added.
FES
Improve regular communications between at least two City divisions supporting the sewer program with regular meetings and the opportunity for especially field staff to understand delays in mapping, capital projects and support service to the sewer program.
PW Maintenance and PW
Engineering meet
monthly to discuss
1/1/2025 Monthly meetings scheduled FES
Improve communications and conduct regular meetings with the City of San Mateo Environmental Services Division regarding food service establishment permitting, inspection findings, education and enforcements and the City’s grease related concerns in the collection system.
Biannual meetings will be
scheduled Starting
8/1/2025
7/15/2025 Wastewater Superintendent is
coordinating a meeting schedule
FES
Establish regular meetings with San Mateo Environmental Compliance to share information and results of the FSE and FOG program and to coordinate public outreach and information jointly. 8/1/2025 7/15/2025 Wastewater Superintendent is
coordinating a meeting schedule
FES
Expand public outreach and training for fats, oils and grease from residential dischargers to the City sewer system, especially around the holidays.
8/1/2025 7/15/2025 Wastewater Superintendent is
coordinating a meeting schedule
FES
Develop regular CIWQS training and documentation for LROs and Data Submitters.
8/1/2025 when the new
LRO and Data submitter
are in the system
8/1/2025 Training has been completed. FES
Establish processes and procedures to assure proper management of CIWQS-designated positions within thirty days of leaving the program.
7/1/2025 7/1/2025 Old LRO’s have been removed from
CIWQS
FES
Revise training requirements to assure that staff understand that discharges to the City lagoons are discharges to Waters of the State and are Category 1 spills.
8/12/2025 – 8/14/2025 8/14/2025 All understand the lagoon is considered waters of the state.
SERP Training is scheduled for
8/12/25 – 8/14/25
FES
Implement CCTV Condition assessment program for both gravity and force main pipes
1/1/2026
Implement a regular condition assessment program including a condition ranking system for gravity pipes and manhole inspections. 1/1/2026
Consider the in-house development of a condition assessment program utilizing the existing CCTV equipment and national pipe and manhole rating systems.
1/1/2026
Establish a proper standard operating procedure manual including a procedure to formalize and assure regular review and updating of the current and future SOPs.
7/1/2026
Consider revising the cleaning program to clean only pipes that require cleaning.
7/1/2025 Cleaning program will stay as is. Lines
will be cleaned every year.
FES
Ensure that the City Council adopts the design standards and details. 12/1/2026 Staff is reviewing current City Standard Details for update.
PWE
Begin using the SSMP Change Log and ensure it reflects all changes made to the SSMP or supporting sewer procedures between the 6- year SSMP updates.
8/1/2025 8/1/2025 The SSMP change log will be updated
anytime a change is made.
FES
Ensure the 2025 SSMP revision is adopted and uploaded to CIWQS no later than August 2, 2025.
8/2/2025 8/18/2025 Uploaded to CIWQS on 7/2/2025
Presented for EMD Board
consideration on 8/18/2025
FES
Include all staff involved in the post spill assessment process. Use these events as a training opportunity to assure conformance across all employees involved, especially new employees unfamiliar with the process and procedures.
1/1/2025 WE are following our newly updated
SERP
FES
Ensure that reporting timelines for OES notification and CIWQS certification are followed
1/1/2025 WE are following our newly updated
SERP. Timelines will be followed.
FES
Improve the process used to determine spill volume calculations and improve written documentation.
1/1/2025 WE are following our newly updated
SERP
FES
Improve documentation of spills (i.e., photographs, videos) to include direction of photo, date and time, and a separate map. 1/1/2025 WE are following our newly updated
SERP
FES
Consider an evaluation of the Engineering staffing to determine if additional staffing is needed for the size and complexity of the capital program
1/1/2026 7/1/2025 Council has approved an additional
Engineer for Wastewater/Water
projects
FES