Fremont City Council Meeting: 06/17/25 07:00 PM
3300 Capitol Avenue Div/Dept: Human Services Department Fremont, CA 94538 Category: Agreements and Contracts
SCHEDULED
Sponsors:
COUNCIL STAFF REPORT (ID # 5479) DOC ID: 5479
Updated: 6/12/2025 9:22 AM by Dina Lewis Page 1
EAST BAY AGENCY FOR CHILDREN AGREEMENT - Authorization for City Manager to Enter into a Three-year Welcome Center Services Agreement with East Bay Agency for Children
Contact Persons:
Name: Alina Kwak Arquimides Caldera
Title: Family Resource Center
Administrator
Human Services Director
Div/Dept: Human Services Department
Phone: 510-574-2004 510-574-2056
E-Mail: [email protected] [email protected]
Executive Summary: Staff is recommending the City Council approve and authorize the City Manager to enter into a three-year agreement (FY 2025/26 – FY 2027/28) with the East Bay Agency for Children (EBAC) in an amount not to exceed $237,856 for EBAC to provide resource specialists for the Welcome Center who will offer assistance in multiple different languages to those seeking services at the Fremont Family Resource Center (FRC).
Funding for the first year of the proposed agreement was appropriated as part of the FY 2025/26 Adopted Operating Budget.
BACKGROUND: Established in 1999, the FRC co-locates 24 State, County, City and non-profit agencies working together to support families, children and individuals. Described as a “one-stop shop,” the FRC offers a myriad of services including benefit assistance, case management, financial coaching and free tax preparation, mental health services, State Department of Rehabilitation and State Employment assistance, childcare support, family support, homeless service assistance, and housing assistance, etc. The Human Services Department’s FRC Division is the lead organization for this collaborative endeavor.
Among the core values of the FRC is to provide culturally and linguistically appropriate services. The Welcome Center has been integral to this goal by making multi-lingual resource specialists available in a central location to assist those who come to the FRC with obtaining information, referrals, and public benefits assistance in different languages.
DISCUSSION/ANALYSIS: EBAC is highly experienced in delivering culturally and linguistically appropriate family resource center services. EBAC’s Fremont Healthy Start (FHS) program began in 1992 and provides multi-lingual assistance with information, referrals, and public benefits application and renewal assistance.
Under the proposed agreement, EBAC will provide experienced resource specialists to assist families at the FRC Welcome Center in ten different languages: English, Mandarin, Cantonese, Dari, Korean, Pashto, Spanish, Punjabi, Hindi, and Urdu. These multi-lingual resource specialists will assist the public with in-person services, as well as by phone, and will be available Monday through Friday, during normal FRC operating hours.
Council Staff Report (ID # 5479) Meeting of June 17, 2025 Updated: 6/12/2025 9:22 AM by Dina Lewis Page 2
FISCAL IMPACT: The recommended agreement has no impact on the General Fund.
Funding for the agreement was appropriated in the Family Resource Center Fund (Fund 108) as part of the FY 2025/26 Adopted Operating Budget.
ENVIRONMENTAL REVIEW: The proposed action is exempt from and not subject to review under the California Environmental Quality Act (CEQA) pursuant to, without limitation, CEQA Guidelines Section 15378(b)(2), (b)(5), and/or 15061(b)(3), in that it is an administrative action that has no possibility to cause, directly or indirectly, a significant environmental impact. Each of the foregoing provides a separate and independent basis for CEQA exemption.
ATTACHMENTS: None.
RECOMMENDATION: Authorize the City Manager, or her designee, to enter into an agreement with East Bay Agency for Children, effective July 1, 2025, through June 30, 2028, for an amount not-to-exceed $237,856.