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Supplement_Feb16th_CSE-20-68_AgendaItemAttachments_1142 F Street

Fresno City Council
February 16, 2022

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Supplement_Feb16th_CSE-20-68_AgendaItemAttachments_1142 F Street
Meeting
February 16, 2022
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Fresno City Council
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2
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Text extracted from the city's file for reading and search. Open the original on legistar2.granicus.com. That file is the official record.

Staff Report

REPORT TO THE CITY COUNCIL
February 16, 2022
FROM: GEORGEANNE WHITE, City Manager
Office of the Mayor & City Manager
BY: JENNIFER RUIZ, Project Manager
Office of the Mayor & City Manager

SUBJECT
..Title
HEARING – Consideration of an appeal of the City Manager’s decision to approve retail Commercial Cannabis Business Permit No. CSE-20-68, for property located at 1142 F Street (Council District 3)
..Body

RECOMMENDATION

1.CONSIDER Commercial Cannabis Business Permit Application No. CS E-20-68 for a retail permit at 1142 F Street;

EXECUTIVE SUMMARY
Commercial Cannabis Business (CCB) Permit No. CSE-20-68 is a cannabis social equity application for a retail cannabis business located at 1142 F Street in Fresno, located on F Street between Mariposa Street and Fresno Street.

The City Manager’s preliminary approval for CCB Permit No. CSE-20-68, sent to the applicant on December 17, 2021, was based on the available information that indicates the applicant has met the requirements outlined in the Fresno Municipal Code Chapter 9, Article 33, as well as the requirements set forth in the Application Procedures & Guidelines for a Social Equity Commercial Cannabis Business Permit (originally published October 19, 2020, revised on August 13, 2021). In addition, this application was ranked fourth, overall among the retail cannabis social equity applications, and ranked second among social equity applications in District 3.

On December 23, 2021 the City Manager’s Office received a letter of appeal from the City Councilmember for District 3, Miguel Arias. The appeal states, “ I want to ensure the community has amble time to review and provide input on these critical items.”

BACKGROUND
Commercial Cannabis Business (CCB) Permit No. CSE-20-68 was filed timely pursuant the cannabis social equity application requirements . This application is for a retail cannabis business located at 1142 F Street in Fresno, located on F Street between Mariposa Street and Fresno Street.

The business will operate as “High Speed Healing”. The social equity applicant is Tyrone Carter. The other business owner Renatta Carter-Ford.

Application Evaluation and Preliminary Approval
FMC 9-3317(a) requires the City Manager to adopt a procedure guideline and review criteria by which the top applicants in each category of each commercial cannabis activity shall be evaluated, with a final determination made by the City Manager. Local preference shall be included in the review criteria.

The application procedures adopted by the City Manager were published on the City’s website and available to applicants on October 19, 2020 and revised on August 13, 2021. The evaluation process included the following:
 Phase I: Determination of Eligibility as a Social Equity Applicant  Phase II: Provision of Technical Assistance and Application Review  Phase III: Proposed Location and Proof of Capital Submission  Phase IV: Applicant Interview and Ranking
 Phase V: City Manager’s Final Determination

Phase II Criteria Evaluation was conducted by a panel of City Staff membe rs, from different departments. Social Equity applicants were evaluated on a pass/fail basis for the requirements in phase II and III. Applicants were then ranked during Phase IV, establishing an eligibility list. The subject application, No. CSE-20-68 ranked fourth, overall among the retail cannabis social equity applications, and ranked second among social equity applications in District 3.

The City Manager issued a preliminary approval of application No. CSE-20-68 on December 17, 2021.

Appeal of the City Manager’s Decision
On December 23, 2021 the City Manager’s Office received a letter of appeal from the City Councilmember for District 3, Miguel Arias. The appeal states, “I want to ensure the community has amble time to review and provide input on these critical items.”

Location Restrictions
The subject property is zoned DTN (Downtown Neighborhood), which is one of the allowable zone districts for cannabis retail businesses. (FMC 9-3307(a).) The subject location meets the zone district requirement, per Section 15-2739.B.1.a of the FMC, for a cannabis retail business.

FMC Section 9-3307(c) provides that all buildings in which a cannabis retail business is located shall be no closer than eight hundred (800) feet from any property boundary containing any of the following:
(1) A cannabis retail business.
(2) A school providing instruction for any grades pre-school through 12 (whether public, private, or charter, including pre-school, transitional kindergarten, and K-12). (3) A day care center licensed by the state Department of Social Services that is in existence at the time a complete commercial cannabis business permit application is submitted. (4) A youth center that is in existence at the time a complete commercial cannabis business permit application is submitted.

The subject property is not located within 800 feet of the property boundary of any of the above- mentioned uses. The subject building meets the separation requirements, per Section 15-2739.B.1.b of the FMC, for a cannabis retail business.

Public Noticing
The subject application is a Commercial Cannabis Business (CCB) Permit. Pursuant to FMC 9- 3316(h) a notice was sent after the filing of the initial application to all properties and property owners of record within a 1,000-foot radius of the subject property as shown on the latest available assessment role. Pursuant to FMC 9-3317(b), notice of the City Manager’s preliminary approval of this CCB permit was also sent to all properties and property owners of record within a 1,000-foot radius of the subject property as shown on the latest available assessment role. Notice of this Council Hearing was sent February 4, 2022 to all properties and property owners of record within a 1,000-foot radius of the subject property as shown on the latest available assessment role.

This project received two public comments highlighting concerns. They include:
 The area is already troubled by criminal behavior and transients and belief that a dispensary would increase the problem.
 Concern that illegal cannabis shops have already been operating in the area and has caused nuisance, loitering, and a recent robbery.

This project received seven public comments supporting this project and a petition signed by 22 local businesses. The reasons for support include:
 Belief that owner is a person of high integrity that has been very involved with the Chinatown community.
 Belief that the location will improve the historic area.  Belief that the business would provide an added level of safety to the area and encourage more investment.
 Positive reference for one of the owners of positive work history at a cannabis farm.  Belief that the applicants provide positive representation and are successful local entrepreneurs that will responsibly operate the dispensary.

RESPONSE TO THE CONCERNS RAISED
1) The applicant is required to prepare a detailed security plan, developed by a professional security consultant, which will include significant video surveillance, alarms, access control, and armed security guards 24-hours-a-day. The security plan measures must be with the Fresno Municipal Code as a condition of approval. These measures will not only protect the cannabis retail business, it would add to the security presence in the immediate area.

Conclusion
The City Manager’s preliminary approval for CCB Permit No. CSE-20-68 was based on the available information that indicates that the applicant has met the requirements outlined in the Fresno Municipal Code Chapter 9, Article 33, as well as the requirements set forth in the Application Procedures & Guidelines for a Social Equity Commercial Cannabis Business Permit (originally published October 19, 2020, Revised August 13, 2021). In addition, this application was the second highest-ranking application amongst all the social equity retail CCB Permit applications the City received for Council District 3.

ENVIRONMENTAL FINDINGS

This approval is not a project for the purposes of CEQA Guidelines Section 15378

LOCAL PREFERENCE

The applicant met the local preference criteria.

FISCAL IMPACT

The business estimates significant tax revenue contributions to the City.

Attachments:

1. Exhibit A – Application CSE-20-23

2. Exhibit B – Zoning Inquiry Letter

3. Exhibit C – Preliminary Approval Letter

4. Exhibit D – Appeal Letter from Councilmember Arias

5. Exhibit E – Correspondence in Opposition to the Project

6. Exhibit F – Correspondence in Support of the Project

7. Exhibit G – Map of Proposed Project Site

8. Exhibit H – Public Hearing Notice

9. Exhibit I – Report to Council Presentation

EXHIBIT A
Application Type
Social Equity Criteria
Applicant (Entity) Information
Social Equity Cannabis Business
Permit Application
CSE-20-68
Submitted On: Nov 13, 2020
Applicant
Renatta Carter-Ford

In order to qualify as a social equity applicant, applicants must satisfy at least one of the following criteria:

1. Low income household and either:
a. A past conviction for a cannabis crime, or
b. Immediate family member with a past conviction for a cannabis crime.

2. Low income household in a zip code identified as at least 60% according to the CalEnviroScreen for five (5) consecutive year period and either:
a. A past conviction for a cannabis crime, or
b. Immediate family member with a past conviction for a cannabis crime.

3. Low income household and either:
a. Five (5) years cumulative residency in a zip code identified as at least 70% according to the CalEnviroScreen, or
b. Ten (10) years cumulative residency in a zip code identified by CalEnviroScreen.

4. Business with no less than fifty-one percent (51%) ownership by individuals who meet Criteria 1 and 2 above.

5. Cannabis social enterprise with no less than fifty-one percent (51%) ownership by individuals who meet Criteria 1 and 2 above.

6. An individual with a membership interest in a cannabis business formed as a cooperative.

Do you meet the above criteria, and want to apply as a Social Equity Applicant?
Yes
Please state your annual income: Do you have a past cannabis conviction? No
Do you claim eligibility based on a family member past
cannabis conviction?
Yes
Do you represent a cannabis social enterprise?
No
Do you have a membership interest in a cannabis cooperative? No

Application Type
Proposed Location
Supporting Information
Applicant (Entity) Name:

Renatta Carter-Ford
DBA:
--
Physical Address:
1142 F Street
City:

Fresno
State:

CA
Zip Code:
93706
Primary Contact Same as Above?
Yes
Primary Contact Name:

Renatta Carter-Ford
Primary Contact Title:

Co-Owner
Primary Contact Phone:

Primary Contact Email: HAS ANY INDIVIDUAL IN THIS APPLICATION APPLIED FOR ANY OTHER CANNABIS PERMIT IN THE CITY OF FRESNO?:

No
Select one or more of the following categories. For each category, indicate whether you are applying for Adult-Use (“A”) or/and Medicinal (“M”) or both
Both
Please make one selection for permit type. If making multiple applications, please submit a new application for each permit type.

Permit Type
Retail (Storefront)
Business Formation Documentation:

S-Corporation
Property Owner Name:

Renatta Carter-Ford
Proposed Location Address:
1142 F Street
City:

Fresno
State:

CA
Zip Code:
93706
Property Owner Phone:

Property Owner Email: Assessor's Parcel Number (APN):
--
Proposed Location Square Footage:
--
List all fictitious business names the applicant is operating under including the address where each business is located:

None

Business Name: High Speed Healing SOCIAL EQUITY APPLICANT - IF SUBMISSION REQUIREMENTS MET, APPLICATION PASSES Application #: CSE-20-68 ADVANCEMENT IS NOT BASED ON PHASE II SCORE PER APPLICATION PROCEDURES.

CANNABIS BUSINESS PERMIT APPLICATION REVIEW - RETAIL Points Possible
All or
None Exceptional Good Acceptable
Applicant
Score
Evaluation Notes (Explain each time points are
deducted)
SECTION 1: BUSINESS PLAN 300 Points Possible for Section 1 Resume:

Resumes Provided for All Owners: Score 5 5 5
Resumes Provided in 2-page Format: Score 2 2 2
Education: (select highest academic level among ownership team, cannabis specific education separately)
Cannabis specific education/training (accredited) 2 2
High School Degree Reported: Score 4 4
Bachelor's Degree Reported: Score 6 6 6
Master's Degree or Higher Reported: Score 8 8
Experience: (among ownership team, select one at highest level) Regulated Cannabis Retail Ownership Experience CA 13 13 Regulated Cannabis Retail Experience CA (management level or below): Score 10 10 10 Other Retail Business Experience Reported, More than 5 years: or 8 8 Other Retail Business Experience Reported, Less than 5 Years: Score 5 5

1.1 Sub-Total: 30 23
Construction Cost Estimate:

Construction Cost Estimate Provided: Score 8 8 6 4 0 Not included Construction Contingency Factor Included: Score 6 6 0 Not included All Labor, Trades, Materials, Supplies and Permits and other Cost Factors Identified: Score 6 6 4 2 0 Not included Reference Data Provided for Unit Cost Factors: Score 5 5 3 1 0 Not included Operation and Maintenance Cost Estimates:

Operation and Maintenance Cost Estimate Provided: Score 8 8 6 4 4
Some info provided in short statement and
proforma, but very general and didn't include a
separate section for operation costs or start up
costs.

All Labor, Trades, Materials, Supplies, Utilities, and other Cost Factors Identified: Score 6 6 4 2 0 Not included Annual Cost Escalators for Operating Costs Provided: Score 6 6 4 2 0 Not included Reference Data Provided for Unit Cost Factors: Score 5 5 3 1 0 Not included

1.2 Sub-Total: 50 4
Proof of Capitalization Specific to one or more Owners: Score 5 5 5 Proof of Capitalization Specific to Business Name/Address: Score 5 5 5

1.1 Owner qualifications. Resumes are not to exceed two (2) pages per owner. (30 points possible)

1.2 A budget for construction, operation, and maintenance, compensation of employees, equipment costs, utility cost, and other operation costs.(50 points possible)

1.3 Proof of capitalization in the form of documentation of cash or other liquid assets on hand, Letters of Credit or other equivalent assets which can be verified by the City. (50 Points Possible) Criteria Narrative:

Did they forget to attached construction and start up costs documentation? No doc separate from Proof of capitalization and Proforma Proof of Capitalization Sufficient to Cover Proforma (3 months) and Construction Costs: Score 15 15 15 Proof of capitalization in the amount of in
liquid assets and Loan for
Certified Audited Financial Report Provided for one or more Owners: Score 5 5 Score one of the following for a maximum 20 points:

Capital source is 100% liquid (cash in owners bank, no debt obligation) 20 20 Capital souce is debt obligation (letter of credit/loan from individual or institution) 10 10 Capital consists of non-liquid assets (i.e. real property) 8 8 Capital consists of a mixture of liquid and non-liquid assets 15 15 15 Bank statements plus promisary note

1.3 Sub-Total: 50 40
Three Years of Data Provided: Score 10 10 8 6 6 Very basic, needs detail. Profit estimates high Total Gross Revenue Estimates Provided: 3 3 3
Total Gross Revenue by Product Type (flower and manufactured) Identified: 3 3 Total Personnel Costs Provided: 5 5 4 3 3
Only lump sum wages listed, no benifits or
explanation
Total Property Rental or Purchase Costs Provided: 2 2 2 Total Utilities Costs Provided: 2 2 2
Total Cannabis Product Purchase Expense Provided 2 2 2
All Contract Services Identified: 2 2
Annual Net Revenue Identified: 3 2 2
Annual Cost Escalators Identified: 4 4 3 2 0 Not included Annual Estimated Sales Tax Payments to State Provided: 2 2 2 Annual Estimated Sale Tax Payments to City of Fresno Provided: 5 2 Annual Business Tax License and Cannabis Permit Fee Provided: 2 2 Annual Net Income Provided: 5 5 5
Scoring Guidance: full points for realistic figures for all three years. Dock points for severe miscalculations, unrealistic estimates, or providing less than the request three years.

1.4 Sub-Total: 50 27
Hours of Operation Provided: Score 5 5 5
Hours of Operation Provided for all 7 days of the week: Score 3 3 3 Hours of Operation Provided for Holidays: Score 2 2 2
Opening and Closing Procedures Provided: Score 10 10 8 6 8 covers all items but reads as a general guide.

Doesn't sound specific to business.

Scoring Guidance: full points for describing information in detail. Dock points for leaving information out or not providing enough detail.

1.5 Sub-Total: 20 18

1.6.1 Fully describe the day-to-day operations if your applying for a retail permit:
i. Describe customer check-in procedures. 20 20 15 10 20 Talks about Urban Leaf Los Angeles Market analysis.

Found response on pg 67

1.6 Daily operations. With as much detail as possible, the Business Plan should describe the day-to-day operations which meet industry best practices. This should include at a minimum the following criteria for each permit type in which you are applying for a permit. (100 points possible)

1.4 Pro forma for at least three years of operation.

1.5 Fully describe hours of operation and opening and closing procedures. (20 points possible) Criteria Narrative:

Criteria Narrative:

Criteria Narrative:

II. Identify location and procedures for receiving deliveries during business hours. 10 10 8 6 8 Did not discuss scheduling of deliveries iii. Identify the name of the Point-of-sale system to be used and the number of Point-of-Sale locations. 10 10 0 did not give name of system iv. The estimated number of customers to be served per hour/day. 20 20 15 10 0 did not give estimate v. Describe the proposed product line to be sold and estimate the percentage of sales of flower and manufactured products. 20 20 15 10 0
vi. If proposed, describe delivery service procedures, number of vehicles and product security during transportation. (if no delivery service application must state this clearly for full points) 20 20 15 10 0 Does not discuss delivery service.

1.6 Sub-Total: 100 28
Section 1 Total: 300 140
SECTION 2: SOCIAL POLICY AND LOCAL ENTERPRISE 400 Points Possible for Section 2 Description of Commitment to pay a Living Wage provided: Score 10 10 8 6 6 stated they were committedd to paying greater
than living wage pg 2
Definition of Living Wage Provided: Score 5 5 4 3 0 did not define nor state rate Living Wage Defined as Greater than Minimum Wage: Score 5 5 0

2.1 Sub-Total: 20 6
Wages and Salary
CCB Entry-Level Hourly Wage Greater than Minimum Wage 5 5 0 Did not define or state rate CCB Entry-Level Annual Salary Greater than Median Household Income ($50,432) 5 5 0 Health Care Benefits
CCB Offers Medical Coverage to All Employees: Score 5 5 0 Did not describe employee benefits CCB Offers Dental Coverage to All Employees: Score 3 3 0 CCB Offers Vision Coverage to All Employees: Score 3 3 0 CCB Offers Health Reimbursement Account for Qualified Medical Expenses: Score 1 1 0 Employee Pays $0 for Employee Medical Premium: Score 3 3 0 Employee Pays $0 for Employee Dental Premium: Score 2 2 0 Employee Pays $0 for Employee Vision Premium: Score 2 2 0 Employee Pays less than $500 per month for Family Health Care Coverage (Medical, Dental, Vision):

Score 2 2 0
Leave Benefits
Number of Paid Vacation/PTO Days Per Year: (10+ days = excep; 6-9 days = Good; 3-5 days Acceptable) 5 5 4 3 0 Did not describe time off Number of Paid Holidays Per Year: (10 or more paid holidays = excep; 4-10 = Good; 1-3 Acceptable) 5 5 4 3 0 Number of days paid time off for Sick/Medical time: (7+ days= Exceptional, 4-6 days = Good, 3 days = acceptable (8 hour day)) 5 5 4 3 0
Retirement
Offers employee retirement plan 2 2 0 Did not mention retirement plan Offers company match for employee retirement plan 2 2 0 Criteria Narrative: Outdoor signage, pg 70 may not comply with code.

Criteria Narrative:

2.1 Describe whether the Commercial Cannabis Business is committed to offering employees a Living Wage. (20 points possible) Scoring Guidance: https://livingwage.mit.edu/counties/06019

2.2 Briefly describe benefits provided to employees such as health care, vacation, and medical leave, to the degree they are offered as part of employment. (50 points possible)

2.2 Sub-Total: 50 0
CCB Provides Tuition Reimbursement for Certificates: Score 3 3 0 Did not mention education nor training CCB Provides Tuition Reimbursement for associate degrees: Score 3 3 0 CCB Provides Tuition Reimbursement for bachelor's degrees: Score 3 3 0 CCB Provides Tuition Reimbursement for master's degrees: Score 3 3 0 CCB Provides Tuition Reimbursement for Specialized Commercial Cannabis Business Operations Training: Score 3 3 0
CCB Offers General Training for Health and Safety, Workplace Environment, Customer Service, etc. 5 5 4 3 0

2.3 Sub-Total: 20 0
General Recruitment Plan Provided: Score 10 10 8 6 0 Mentioned ordinance requirement but did not Social Policy Recruitment Plan Provided: Score 10 10 8 6 0 make committment or discuss recruitment
strategies
Recruitment Plan Includes Demographic Data for District, City or County: Score 10 10 8 6 0 Recruitment Plan Includes List of CBOs, Non-Profits and Public-Agency Hiring Partners: Score 10 10 8 6 0 Recruitment Plan Includes Hiring Targets (percentages) by Demographic Groups: Score 10 10 8 6 0

2.4 Sub-Total: 50 0
Owners
Number of Owners: 2
Number of Owners that live within the City of Fresno: 2 Number of Owners that live in the County of Fresno: 0
Number of Owners that Own a Business in the City of Fresno: 0 51%+ ownership interest percent of the Owners live or own a business in the City : Score 80 80 80 51%+ ownership interest percent of the Owners live or own a business in the County : Score 40 40 Less than 50% equity of the Owners live or own a business in the City (If no owners are local, score zero) 20 20 Managers
Number of Managers (salaried, non-owners) did not mention managers Number of Managers that live in the City of Fresno:

Number of Managers that Own a Business in the City of Fresno:
100 percent of the Managers live or own a business in the City: Score 20 20 75 to 99 percent of the Managers live or own a business in the City: Score 15 15 Criteria Narrative:

Criteria Narrative:

Criteria Narrative:

Data, non-scored. Write response in Evaluation Notes
column.

Data, non-scored. Write response in Evaluation Notes
column.

IF full points achieved for Ownership category, don't score managers.

Section is total of 80 points possible.

2.3 Describe compensation to and opportunities for continuing education and employee training.(20 points possible)

2.4 Describe the Commercial Cannabis Business plan to recruit individuals who meet the criteria listed in the Social Policy Section 9-3316 (b) (1) of the Fresno Municipal Code (FMC) and the percentage of local employees it hires. (50 points possible)

2.5 Describe the extent to which the Commercial Cannabis Business will be a locally managed enterprise whose owners and /or managers reside within or own a commercial business within the City of Fresno, for at least one year prior to March 2, 2020.(80 points possible)
50 to 74 percent of the Managers live or own a business in the City: Score 10 10 Less than 50 percent of the Managers live or own a business in the City: Score 5 5

2.5 Sub-Total: 80 80
Responsibilities Described for All Titles/Positions: Score 20 20 15 10 20

2.6 Sub-Total: 20 20
Does CCB have more than five employees: 5 5 5 8-10 employees CCB has signed a peace agreement: Score 5 5 5 will sign

2.7 Sub-Total: 10 10
Work Force Plan Provided: Score 10 10 8 6 0
Commitment to Local Hire Provided: 10 10 8 6 10 30% committment with 100% goal Commitment to Offer Apprenticeships Provided: 10 10 8 6 0 not mentioned Commitment paying for continuing education provided 10 10 8 6 0 not mentioned Description of commitment to paying a living wage provide. (Score same as sec. 2.1) 10 10 8 6 6 wage rate not mentioned but commitment made

2.8 Sub-Total: 50 16
CCB is willing to serve as Social Equity Business Incubator: Score 100 100 80 60 N/A This is a social equity application Mentorship and Training: Score
Equipment Donation: Score
Shelf Space: Score
Legal Assistance: Score
Finance Services Assistance: Score
Other Technical Assistance: Score
Scoring Guidance: full points for willingness to serve with detailed plan offering at least three aspects mentioned above or of similar benefit. Less points for willingness to serve but vague or unclear commitment. Zero points if there is no clear commitment to serve as Incubator.

2.9 Sub-Total: 100 0
Criteria Narrative:

2.9 Describe whether the business is willing to serve as a Social Equity Business Incubator by offering support to local cannabis social equity businesses in the form of mentorship, training, equipment donation, a percentage of shelf space dedicated to Fresno equity business products, legal assistance, financial services assistance, or other technical assistance support.(100 points possible) Criteria Narrative:

Data to inform score on first line of this section. Write response in Evaluation Notes column.

2.8.3. Commitment to pay a living wage to its employees

2.6 Describe the number of employees, title/position and their respected responsibilities.(20 points possible)

2.7 Describe whether the CCB has five (5) or more employees and whether it has signed a labor peace agreement allowing employees to unionize without interference. (10 points possible)

2.8 Provide a workforce plan that includes at a minimum the following provisions: (50 points possible)

2.8.1. Commitment for 30% of employees to be local hires; the business must show that it has either hired or made a good faith effort to hire bona fide residents of Fresno who have not established residency after the submission of an application for employment with the applicant/permittee.

2.8.2. Commitment to offer apprenticeships and/or compensation for continuing education in the field; and Criteria Narrative:

Criteria Narrative:

Section 2 Total: 400 132
SECTION 3: NEIGHBORHOOD COMPATIBILITY PLAN 300 Points Possible for Section 3 CCB will document complaints (time of complaint, nature of complaint, resolution of complaint): Score 10 10 8 6 0 Info not provided CCB will established a dedicated contact person to receive complaints: Score 10 10 0 Info not provided CCB will establish a dedicated phone number to receive complaints: Score 5 5 0 Info not provided CCB will establish a dedicated email address to receive complaints: Score 5 5 0 Info not provided CCB will establish a response time standard for returning complaint calls and emails: Score 5 5 0 Info not provided CCB will schedule or participate in periodic community meetings to engage with residents about the CCB operation: Score 10 10 0 Info not provided
Other measure unique to business (i.e. website complaint form) 5 5 0 Info not provided Scoring Guidance: full points for detailed proactive plan addressing all aspects mentioned. Dock points for leaving out aspect, vagueness, or reactive plans.

3.1 Sub-Total: 50 0
CCB will maintain a listserv of community residents to update and information residents of business operations.
10 10 0 Info not provided
CCB will schedule or attend periodic community meetings (at least annually) to engage with residents about the CCB operation: Score 10 10 0 Info not provided CCB will prepare a community outreach and engagement plan: Score 50 50 40 30 0 Info not provided CCB will issue periodic Newsletters to community providing information about CCB operations 10 10 0 Info not provided CCB will hire residents from the community work at the CCB: Score 20 20 0 Info not provided Scoring Guidance: full points for detailed proactive plan. Dock points for leaving out aspect, vagueness, or reactive plans.

3.2 Sub-Total: 100 0
CCB has identified sensitive receptors to nuisance odors in vicinity of business operations: Score 5 5 5 CCB has prepared a nuisance odor control plan: Score 10 10 8 6 10 Nuisance odor control plan identifies locations where fugitive emissions may exit the premise boundary:

Score 5 5 0 Info not provided
Nuisance odor control plan describes specific odor control measures to reduce fugitive emissions exiting the premise boundary: Score 5 5 5
CCB has established an odor reporting system: Score 5 5 0 Info not provided CCB will install a nuisance odor monitoring system: Score 10 10 10 Criteria Narrative:

Criteria Narrative:

Criteria Narrative:

Criteria Narrative:

3.1 Describe how the CCB will proactively address and respond to complaints related to noise, light, odor, litter, vehicles, and pedestrian traffic.(50 points possible)

3.2 Describe how the CCB will be managed to avoid becoming a nuisance or having impacts on its neighbors and the surrounding community.(100 points possible)

3.3 Describe odor mitigation practices.(40 points possible)

3.3 Sub-Total: 40 30
CCB has identified the potential sources of nuisance odors for the business operation: Score 10 10 8 6 0 Info not provided Scoring Guidance: full points for detailed proactive plan. Dock points for vagueness or reactive plans.

3.4 Sub-Total: 10 0
Nuisance odor control plan describes specific odor control equipment: Score 10 10 8 6 10 Nuisance odor control plan describes specific odor control measures/techniques: Score 10 10 8 6 10 Odor control measures are identified for different nuisance odor sources: Score 10 10 0 Info not provided

3.5 Sub-Total: 30 20
Nuisance odor control plan describes the operation, monitoring, and maintenance requirements for odor control measures: Score 10 10 10
Nuisance odor control plan describes the staff training required for system operations, maintenance, repair, and troubleshooting. 10 10 0 Info not provided

3.6 Sub-Total: 20 10
CCB has identified the sources of waste generated by the business operation: Score 10 10 10
CCB has prepared a source-separation plan to segregate different sources of waste generated by business operations: Score 10 10 0 Info not provided
The source-separation plan identifies policy, procedures, and locations where different sources of waste are to be collected for disposal: Score 10 10 8 6 6 Incomplete information The source-separation plan describes specific measures to control the collection and disposal cannabis waste: Score 10 10 0 Info not provided
The name of licensed cannabis disposal company provided: Score 10 10 0 Info not provided

3.7 Sub-Total: 50 16
Section 3 Total: 300 76
SECTION 4: SAFETY PLAN 300 Points Possible for Section 4 Safety Plan Prepared by Consultant: Score 10 10
Safey Plan Assessed by Consultant: Score (if prepared by, also give points for assessed by) 10 10 Safety Plan Prepared for CCB Address (specific proposed location): Score 10 10 Safety Plan includes Site Plan of Premise: Score 10 10
Criteria Narrative:

3.7 Describe the waste management plan. (50 points possible)

4.1 The Safety Plan shall be prepared and/or assessed by a professional fire prevention and suppression consultant. (50 points possible)

3.4 Identify potential sources of odor. (10 points possible)

3.5 Describe odor control devices and techniques employed to ensure that odors from cannabis are not detectable beyond the permitted premises. (30 points possible)

3.6 Describe all proposed staff odor training and system maintenance.(20 points possible) Criteria Narrative:

Criteria Narrative:

Criteria Narrative:

Safety Plan includes Building Layout Plan: Score 10 10

4.1 Sub-Total: 50 0
Written Accident/Incident Procedure Provided: Score 20 20 15 10 Procedures Address Multiple Accident/Incident Scenarios: Score 10 10 8 6 Total Number of Scenarios Described: Score
Active Shooter Incident Described: Score 10 10
Robbery Incident Described: Score 10 10

4.2 Sub-Total: 50 0
Evacuation Plan Provided: Score 20 20 15 10
Adequate Number of Evacuation Routes Identified: Score 20 20 15 10 Evacuation Route Distance to Public Right of Way: Score 10 10 8 6

4.3 Sub-Total: 50 0
Location of Fire Suppression System Elements Identified: Score 10 10 Type of Fire Suppression System Elements Identified: Score 20 20 15 10 Location of Fire Extinguishers Identified: Score 10 10 Adequate Number of Fire Extinguisher Locations Identified: Score 10 10 8 6

4.4 Sub-Total: 50 0
Written Procedure for Fire Emergencies Provided: Score 20 20 15 10 Written Procedure for Medical Emergencies Provided: Score 20 20 15 10 Cardiac Arrest Medical Emergency Described: Score 20 20 15 10 Gunshot Wound Medical Emergency Described: Score 20 20 15 10 Other Medical Emergency Conditions Described: Score 20 20 15 10

4.5 Sub-Total: 100 0
Section 4 Total: 300 0
SECTION 5: SECURITY PLAN 300 Points Possible for Section 5 Security Plan Prepared by Consultant: Score 10 10
Security Plan Assessed by Consultant(if prepared by, also give points for assessed by): Score 10 10 Security Plan Prepared for CCB Address (specific proposed location): Score 10 10 Security Plan includes Site Plan of Premise: Score 10 10

4.3 Describe evacuation routes. (50 points possible)

4.2 Describe accident and incident reporting procedures. (50 points possible) Criteria Narrative:

4.5 Describe procedures and training for all fire and medical emergencies.(100 points possible)

5.1 The Security Plan shall be prepared and/or assessed by a professional security consultant.(50 points possible) Criteria Narrative:

Criteria Narrative:

Criteria Narrative:

4.4 Location of fire extinguishers and other fire suppression equipment. (50 points possible) Criteria Narrative:

Data-write response in Evaluation Notes Column
Security Plan includes Building Layout Plan: Score 10 10

5.1 Sub-Total: 50 0
Premises (Security) Diagram Provided: Score 20 20 15 10 Diagram is drawn to correct scale: Score 5 5
Diagram provides required details for premise: Score 5 5 Diagram shows the location of all security cameras: Score 5 5 Descriptions of activities to be conducted in each area of the premise 5 5 Limited-Access Areas Clearly Marked: Score 5 5
Number and Location of All Security Cameras Identified: Score 5 5

5.2 Sub-Total: 50 0
Intrusion Alarm and Monitoring System Identified: Score 15 15 Name and Contact Information for Monitoring Company Provided: Score 5 5 Total Points of Entry into Premise Identified: Score 5 5 All Points of Entry to be Alarmed Identified: 5 5
Type of Alarm Identified (motion, infrared, glass break, etc.): Score 10 10 Backup Power Supply Identified: Score 10 10

5.3 Sub-Total: 50 0
Written Cash-Handling Procedure Provided: Score 30 30 20 15 Dual-Custody is Practiced for all cash handling: Score 10 10 Video Surveillance Used to Monitor All Cash Handling: Score 20 20 Armored Car Service Used for Bank Deposits: Score 10 10 All Cash Deposited weekly with Bank: Score 10 10
Onsite Vault Provided to Secure Cash Prior to Bank Deposit: Score 20 20

5.4 Sub-Total: 100 0

5.2.3 Description of cannabis activity that will be conducted in each area of the premise. Commercial cannabis activities that must be identified on the diagram/site plan may include but are not limited to the following if applicable to the business operations; storage areas, batch sampling areas, loading/unloading of shipment areas, packaging and labeling, customer sales areas, training areas, employee break room areas, extractions, infusions, processing, and testing areas.

5.2.4 Limited-access areas, defined as areas in which cannabis goods are stored or held and only accessible to permittees, or its employees or contractors and areas used for video surveillance monitoring and storage devices (Pursuant to CCR Title 16, Division 42, §5000 (m) Limited-Access Area and §5042 Limited-Access Area.

5.2.5 Number and location of all video surveillance cameras. (50 points possible)

5.4 Briefly describe cash handling procedures which covers day to day transactions with customers, vendors armor carrier vehicles and transporting it to the bank.(100 points possible)

5.3 Identify intrusion alarm and monitoring system including the name and contact information for the monitoring company (if the company has been selected).(50 points possible) Criteria Narrative:

Criteria Narrative:

Criteria Narrative:

5.2 Premises (Security) Diagram. In addition to diagrams submitted for other sections of the application, applicants are expected to submit a premises diagram (or site plan) which, focuses on the proposed security measures and how they relate to the overall business. (Pursuant to CCR Title 16, Division 42, §5006. Premises Diagram).

5.2.1 The diagram shall be accurate, dimensioned and to scale (minimum scale ¼"). The scale may be smaller if the proposed location exceeds more than a 1/2-acre parcel but must not be printed on larger than an 11" x 17" sheet of paper. (Blueprints and engineering site plans are not required at this point of the application process)

5.2.2 The diagram must be drawn to scale and clearly identify property boundaries, entrances, exits, interior partitions, walls, rooms, windows, and doorways. The activity in each room and the location of all cameras must be identified in the diagram.

Criteria Narrative:

CCB will use onsite security guards: Score 10 10
All onsite guards will be licensed and bonded: Score 10 10 All onsite security guards will be licensed to carry firearms: Score 10 10 Onsite security guards will be on duty before CCB opens for business: Score 10 10 Onsite security guards will be on duty after CCB closes for business: Score 10 10

5.5 Sub-Total: 50 0
Section 5 Total: 300 0
Section 1: Business Plan Total Points: 300 140
Section 2: Social Policy & Local Enterprise Total Points: 400 132 Section 3: Neighborhood Compatibility Total Points: 300 76 Section 4: Safety Plan Total Points: 300 0
Section 5: Security Plan Total Points: 300 0
Total Points Achieved: 1600 348
PASS

TOTAL SCORE

5.5 Discuss whether the CCB will utilize the services of on-site security guards. Include in the discussion: (50 points possible)

5.5.1 Number of guards.

5.5.2 Hours guards will be on-site.

Criteria Narrative:

5.5.3 Locations at which they will be positioned.

5.5.4 Guards' roles and responsibilities.

BUSINESS PLAN

BUSINESS PLAN
1 1. Executive Summary
3 2. 1.5 & 1.6 Company Description, Hours of Operations, Opening and Closing

Procedures, Daily Operations
3 4. Competitive Analysis & Marketing Plan
9 5. 1.1 Ownership & Qualification, Resumes, Roles and Responsibilities 10 6. 1.6.1.E. Products and Services
13 Climate Control and Lighting Maintenance
34 7. Sales Strategy
69 Street Promotion
69 Dispensary Events
69 Outdoor Signage
69 Digital Marketing
70 8. 1.3 Proof of Capitalization & Funding
70 9. 1.2 & 1.4 Budget & Financial Projections (See Attached Spreadsheet) 70 1. Executive Summary

High Speed Healing, established to provide high quality cannabis flower and extract

medicine to adult users of marijuana within the State of California. This conforms with

California Law which clearly and specifically allows cannabis sales to adults for

medicinal and recreational use. And this law is coming into effect with emerging specific

administrative rules and enforcement mechanisms throughout the expansion of the

cannabis program. The healthful physical, spiritual and mental benefits of marijuana

(the cannabis plant and its derivatives) are more than legend, and are increasingly

understood, with the benefit of modern science, to be unique in the plant kingdom, for

its substantial and unique blend of beneficial and benign properties. Our nation has an

emerging appreciation and understanding of cannabis, as medicinal marijuana and as a

supplement of high value. Judicious and controlled use of marijuana is proving to be a

key part of the emerging pharmacopeia of healthful self-care, rather than just a smoke

screen for pot-heads to get stoned. The negative strictures against reasonable

personal use of marijuanaare being overcome through grass-roots-uses of marijuana

products in the real world, and the overwhelming positive effects of prudent marijuana

use, for a broad spectrum of the American public. The scale, speed and imports of the

overall societal change, toward a more rational and pragmatic use of the marijuana

plant is dramatic and rapid; leading to positive social, financial and health changes at a

scale not often seen in a lifetime. It is the intention of the founders and supporters of

High Speed Healing to support and take advantage of this important cultural shift and

the emerging industries to which this shift is giving rise.

2. 1.5 & 1.6 Company Description, Hours of Operations, Opening and Closing

Procedures, Daily Operations

High Speed Healing exists to produce and deliver the highest quality cannabis flower,

extracts, edibles and topical consumer products to a growing base of customers, while

simultaneously delivering the safest, most healthful legal and uplifting experience

possible to them. As leaders in the legal use of marijuana, our role also requires that

we provide education and training to our customers, and we’re here to play our part.

We will continue the practices, which will ensure our ongoing profitability in this booming

industry, consistent with providing health outcomes for our customers, our society and

our environment as well. We are committed to acting as a responsible dispensary

company providing and distributing pure, consistent and healthy products, in the

marijuana, concentration, extractionandedibles categories; thus bringing a more

healthful and positive light to the industry, lifestyle, and our products in particular. Our

practice and business plan begin with providing vital and vibrant genetics, quality

extracts and a stable distribution channels and strong customer service. Vertical

Integration it is, in a wholesome way. It is our objective, over time is therefore, to

become one of a handful of the very top-rated dispensaries in the community.

3. 1.6 - Hours of Operation

The company’s operating hours will be:

Sunday-Saturday 10 AM- 10 PM Excluding holidays

Holiday hours may vary

Daily Opening the Business

Getting ready for business can be hectic if you are all over the place trying to do

everything at the same time. Ensure your day takes off on the right foot with this

opening a retail store checklist that covers all the bases.

1. Preparation

A good practice for store managers is to arrive at the business premises at least thirty

minutes before opening time. But before you leave the house, make sure you have your

keys and anything else you will need for the day. Forgetting something important and

having to rush back home would be a time-wasting mistake.

Opening and closing times are considered high-risk periods for robberies. Because of

this, it is advised that no less than two people be on hand for the store opening process.

Making sure everyone is on time is key.

2. Building Inspection

Before you open the store, do a walk around the building or outside of the store

premise. Inspect windows, doors, air vents for signs of forced entry. If there is any

tampering inside or outside the store, call the police and do not enter.

As you inspect the building, your colleague should carefully observe the surroundings

for any suspicious behavior like loitering nearby or unfamiliar cars. Do not proceed if

you notice anything unusual.

3. Entry

Once you are sure that it is safe, open the store door and relock it after entry. Disable

the alarm. If your security system requires a panic or distress code, make sure all

members who open the store are familiar with it. Store doors should never be left

unlocked before the store opens. Employees should be let in one at a time and the door

locked after each entry.

If your store’s security system includes security cameras, ensure the tapes are changed

and the unit is recording.

4. General Inspection

After turning on the lights, it’s time to get down to business. Walk the floor to do a store

evaluation:

Are there any wet spots on the floor, walls, or ceilings? This could be a sign of a faulty

HVAC system, a leaky roof, or plumbing issues.

Any traces of vermin or pests? It may be time to call the exterminator.

Inspect the housekeeping. Go over areas where necessary, making note of any

feedback to give the staff or cleaning service.

Check that all shelves are stocked and tags are well arranged.

Make sure the in-store signage is up to date. Take down any signs for promotions that

may have ended the previous day.

5. Turn on Electronic Systems

Once you’ve ensured everything is where it should be and nothing is wrong, it’s time to

turn on your electronic systems.

Turn on and check your cash registers to make sure they are ready to go. Remove the

cash register tills from the safe. If your registers do not have sufficient funds, count the

money you will need away from the sight of the front door.

Boot up your computers or retail POS system, televisions, sound systems, and activate

the air conditioning. Ensure your screens are showing the correct promotions with

accurate and current details.

6. Prepare the Storefront

Whether your store is in a mall or a stand-alone building, it is your responsibility to make

sure your store-front is appealing. Clear out any litter or debris and place any outdoor

signs and banners you may have. Also look at your display window from the outside to

make sure your display is appealing and nothing is out of place.

7. Hold a Staff Meeting

After creating your daily task-list and lunch and break schedules, call a short meeting

with all the staff of the shift. Assign the duties and make sure everyone understands

what they have to complete within the day. You should also go over any important

information such as daily targets and notices for the upcoming period.

As the effects of COVID-19 remain ongoing, make sure your staff is educated on the

most up-to-date best practices around health and safety standards. Meeting these

standards for your staff and customers is critical to remaining open for business.

You’re all set for the day!

Closing Down at the End of the Day

Closing procedures are important as they determine how the next day will begin. To

make sure you don’t overlook any details and create more work for the next morning,

here’s a retail store closing checklist to follow.

1. Prerequisites

Just as with opening the store, some things need to be done before the actual closing

time. Wait for all customers to leave the store before turning off any screens or lights.

Similarly, make sure all customers have checked out and exited before closing the last

register.

As with opening procedures, store closing procedures should be done in pairs or more.

You should be even keener on security in the evening, as robbers know there is more

likely to be more money on the premises in the evening.

2. Clearing the Store

Do not rush your customers out of the store, but it is appropriate to make an

announcement 15 minutes before closing time. This enables them to wrap up their

browsing and head to the registers.

Always confirm that everyone has left the store by inspecting all areas including

restrooms, stockrooms, and closets. When this is confirmed, bring in all the banners,

signs, and shopping carts that had been placed on the sidewalk or outside the store.

Lock all doors, including the main entrance and exit doors. A supervisor should stand by

the door to let customers and employees out, relocking the door after each exit.

Customers and employees who are leaving should be observed to ensure they have not

carried out any unpaid merchandise.

3. Restock and Recovery

Return all non-defective returned merchandise to stock. Staff should start reorganizing

items on the shelves while waiting for the customers to leave so that not much

straightening up is needed to be done after.

4. Housekeeping

When closing a retail store, procedures on cleaning are determined by whether your

establishment utilizes an overnight cleaning and restocking service or if the staff does it.

On top of clearing the aisles of any merchandise, carts or litter, dusting and mopping the

floors is usually done at closing time.

If you use a cleaning crew, preparing a cleaning checklist can help make sure nothing is

left undone.

Empty all trash, but do not place the bags in the dumpster until the next morning. This

will deter any theft of product through the trash for later removal.

5. Closing Registers and POS Systems

The steps of the closing down process will greatly rely on the size and type of retail

business you are running. Here's an example of what a general step by step should look

like:

Set out a specific time for counting cash and closing all safes and cash drawers. Cash

should be counted away from registers, customers lingering in the store, and away from

the sight of the front door.

The countdown of money should be witnessed and formally acknowledged by a

manager.

●
Turn off your POS hardware.

●
Settle all credit card machines.

●
Place the tills in the safe and leave the cash registers open as best practice to

avoid damage if a break-in takes place.

Any retail store should have its own clear and systematic standard operating procedure

as well as a cashier cleaning checklist for reconciling sales at the end of the day.

6. Final Walkthrough

After shutting down any computers, working displays, overhead music, and seasonal

items such as lights, televisions, and more, walk the floor one final time before shutting

off the lights.

Make sure everything is where it should be, and check that the windows and doors are

properly locked. Activate the alarm system and know the duress code before exiting the

store through the front door. All closing personnel should leave together.

Close the doors and double check that they are securely locked before leaving.

High Speed Healing understands the need for optimization of business processes.

That’s why we’ve created an POS system that greatly simplifies day to day tasks while

helping to reduce costs.

Customer Check In Procedures

3. Market Analysis

Our target market is both male and female adults between 30 and 45 years of age, who

are in the middle to upper middle class. With a focus on Los Angeles County with the

largest population center around West Hollywood. Long term expansion of Urban Leaf

Dispensary appears extremely viable. There are about 122 million households in the

US with incomes over $100,000 per year, of which one quarter to one third fit precisely

within the target age, with an equal number more ranging 10 to 15 years on the upper

(baby boom) end, and a substantial additional percentage ranging on the lower age end

of the bell curve. The senior citizen market for medical and adult use is also strong and

burgeoning but is not considered in this analysis. The income brackets above and

immediately below our targeted upper-middle class will likely be covered by our core

marketing efforts and word of mouth, and social media reports from satisfied customers,

opening a broad target market of more than 200 million households. Major Marketing

and Sales Campaigns will be consistently directed to bring High Speed Healing

products to two major groups:

1)
Those who need the product to control symptoms or causes of medical

difficulties and;

2)
Responsible adults interested in a responsible use of marijuana for pleasure or

health.

Beyond medical use and symptom-control, three clear market segments appear largely

untapped. One of those are individuals interested in a responsible, controlled “high”.

The groups in this category are those looking for the controlled high, without the toxic

influence of alcohol,while on an active night out with friends, and those amenable to a

quiet night at home. The second group are those that believe that regular use of

marijuana can provide proactive health benefits. The third group are those interested in

a focus on creative endeavors, who believe that marijuana use enables more free and

productive creativity. We will target each audience segment differently as appropriate to

the market. We are focused on disassociating the High Speed Healing brand with the

overuse and abuse of marijuana and all other drugs of choice. This especially requires

a clear and active disassociation with hardcore “stoner culture” which still is associated

with marijuana is some circles and mindsets. Although profit could be affected, in the

short run, by targeting a moderate and responsible use of marijuana, it is the right thing

to do, and that settles the matter. Management believes that in the long run, promoting

responsible marijuana use will provide the more profitable and healthful choice. We will

connect with each demographic group of our target markets, by delivering relevant

content,through social media outlets, website, blog, help-areas, Q and A, TTM

(TargetedTraditional Media), innate branding exposure, orchestrated word of mouth

strategies, interactive campaigns and story-telling from our sales staff to the vendors

and to the customers. Specific marketing campaigns focused on alternative medicine

and the benefits to elderly are intended, as are campaigns for younger adults, as young

as 27, artists, creatives and makers. All of which will emphasize and promote

responsible cannabis use.

4. Competitive Analysis & Marketing Plan

Our target market is both male and female adults between 30 and 45 years of age, who

are in the middle to upper middle class. With a focus on Los Angeles County with the

largest population center around Fresno, California. Long Term expansion of High

Speed Healing appears extremely viable. There are about 122 million households in the

US with incomes over $100,000 per year, of which one quarter to one third fit precisely

within the target age, with an equal number more ranging 10 to 80 on the upper (baby

boom) end, and a substantial additional percentage ranging on the lower age end of the

bell curve. The senior citizen market for medical and adult use is also strong and

burgeoning but is not considered in this analysis. The income brackets above and

immediately below our targeted upper-middle class will likely be covered by our core

marketing efforts and word of mouth, and social media reports from satisfied customers,

opening a broad target market of more than 200 million households. Major Marketing

and Sales Campaigns will be consistently directed to bring High Speed Healing

products to two major groups:

1)
Those who need the product to control symptoms or causes of medical

difficulties and;

2)
Responsible adults interested in a responsible use of marijuana for pleasure or

health.

Beyond medical use and symptom-control, three clear market segments appear largely

untapped. One of those are individuals interested in a responsible, controlled “high”.

The Groups in this category are those looking for the controlled high, without the toxic

influence of alcohol, while on an active night out with friends, and those amenable to a

quiet night at home. The second group are those that believe that regular use of

marijuana can provide proactive health benefits. The third group are those interested in

a focus on creative endeavors, who believe that marijuana use enables more free and

productive creativity. We will target each audience segment differently as appropriate to

the market. We Are Focused on disassociating the High Speed Healing brand with the

overuse and abuse of marijuana and all other drugs of choice. This especially requires

a clear and active disassociation with hardcore “stoner culture” which still is associated

with marijuana is some circles and mindsets. Although profit could be affected, in the

short run, by targeting a moderate and responsible use of marijuana, it is the right thing

to do, and that settles the matter. Management believes that in the long run, promoting

responsible marijuana use will provide the more profitable and healthful choice. We will

connect with each demographic group of our target markets, by delivering relevant

content,through social media outlets, website, blog, help-areas, Q and A, TTM

(TargetedTraditional Media), innate branding exposure, orchestrated word of mouth

strategies,interactive campaigns and story-telling from our sales staff to the vendors and

to the customers. Specific marketing campaigns focused on alternative medicine and

the benefits to elderly are intended, as are campaigns for younger adults, as young as

27, artists, creatives and makers. All of which will emphasize and promote responsible

cannabis use.

5. 1.1 Ownership & Qualification, Resumes, Roles and Responsibilities

The company is managed and operated as a local family owned operation.

Renatta Carter-Ford, Co-Owner.

Oversee daily operations including financial matters, business development, community

involvement, and sales and marketing management for the company. Mrs. Carter-Ford

a Fresno native has years of successful business operations experience and community

involvement within the Fresno area. With multiple property investments within the

community. Mrs. Carter-Ford owns the suggested dispensary location, decreasing the

overall capital requirement. In addition to being a successful business woman, Mrs.

Carter-Ford has a long history of community activism, she is a member of the National

Association for the Advancement of Colored People (NAACP), a member of the Order

of Eastern Star Fraternal Organization a founding member of the Chinatown Fresno

Foundation, LLC. She is regularly volunteering and fundraising for nonprofits, as well

as serving on multiple leadership boards. Mrs. Carter-Ford has organized and

contributed to numerous food giveaways to the elderly and homeless, providing

scholarships to local students, annual fundraising for children with Autism Spectrum

Disorder, annual toy drives, backpack and school supply donations to Fresno

community schools and much more.

Tyrone T. Carter, Co-Owner

Also a Fresno native, with daily operations oversight, staff and community education.

Developing and implementing successful standard operating procedures in multiple

cannabis operations. Holding a strong leadership role required Mr. Carter to have a

vast knowledge of quality cannabis products in order to properly treat and educate

patients and team members within his facilities. This extensive knowledge has allowed

him to continue to grow his career in the cannabis industry. With a prior injury, and

multiple narcotic prescriptions, Mr. Carter’s knowledge of the medicinal and therapeutic

benefits of cannabis has allowed him to become an expert in the industry through

diligent study and tracking of the industry. His passionate belief in the potential benefits

of medical marijuana has developed his primary mission of increasing the educational

opportunities within the community. Mr. Carter is also an active member of the

NAACP.

1.1 Owner Qualifications (
​
See Attached Resumes
​
)

DESCRIPTION OF EMPLOYEE DUTIES AND ROLES


Roles and Descriptions Overview


Our company will initially rely on a staff of approximately 8-10 people. We will

require highly skilled, meticulous individuals with a preference toward previous

pharmaceutical, medical, and/or regulatory experience.


Management Positions:

▪
Chief Executive Officer/President:
​
She will be responsible for the oversight of

the entire business. Working in conjunction with the Medical Board, COO, and

CLCO, she will be responsible for the operational success of the dispensary.

Many of the duties of the COO will be shared with the CEO. The CEO is also

responsible for reconciling Inventory Control an accounting systems and daily

deposits to the bank.

▪
Chief Operating Officer/Executive Director:
​
The dispensary’s point-person for

operational oversight and management will be its Executive Director (ED).

The ED will be responsible for implementation and organization of day to day

facility operations. He will be responsible for the general welfare of the staff

as a Human Resources specialist. The ED, in conjunction with the Chief

Legal Compliance Officer will be responsible for assuring that the facility is in

compliance with all City and State Regulations. The ED will also be

responsible to ensure that all operations are run in strict compliance with

dispensary policy and procedure. This would include, but not limited to: safe

handling of medication, inventory control and tracking/loss prevention

management, oversight of the packaging room employee oversight. He will

work with the other Officers to implement daily operations policy and

procedures and act as liaison with them, staff, and vendors. He and the

President shall have authority to resolve conflicts at all levels within the

organization, and shall be identified to all persons and entities located with

100 feet of the dispensary, who shall be given his name and phone number to

contact for reporting problems or concerns with operations.

▪
Chief Legal Compliance Officer (CLCO):
​
He is responsible for all regulatory

compliance and will create and update the company legal manual. Any and all

contact with the regulatory agencies will be the responsibility of the CLCO All

legal forms, employee contracts, and contracts with outside vendors will be

reviewed and drafted by the CLCO


Entrance Screening Staff:
​

​
Entrance Screening Staff will be responsible for

greeting and verifying the status of the patient or caregiver before allowing them

into the dispensary floor area. They assist with the lobby intake, educational

material, and overall comfort.


Dispensary Agent (DA)/Technician
​
:
​
The DA/technician is responsible for

ensuring that all patients are qualified to receive medication. They will be trained

to verify status and to give dispensary advice on patients’ needs relating to

medicinal marijuana, its properties, strengths, and strains. After the patient has

selected, the transaction is referred to the payment staff who handle the financial

aspects of the transaction. The DA/technicians will be on duty at all times during

the operating hours of the dispensary. They are responsible for daily set up.


Inventory Control Agent
​
:
​
The Inventory Control Agent will be responsible for

implementing and overseeing the inventory control system in coordination with

the Pharmaceutical Director, CEO and COO. They will monitor inventory counts

and establish theft/diversion prevention procedures, relying on both the

computerized inventory system and upon secure human procedures in the

handling of inventory and money. For the first two years of operation, the

Pharmaceutical Director will also be the Inventory Control Agent. This will ensure

all protocols have been tested and the Pharmaceutical Director is able to

evaluate the procedures for efficiency prior to hiring staff to fill the same role.


Purchasing Agent:
​

​
The Purchasing Agent (PA) is responsible for identifying

suitable products based on patient need and purchasing such products at

favorable rates while ensuring quality of medicine is not compromised. The PA

will work closely with the Pharmaceutical Director, Dispensary Agent/Technician,

COO, and Inventory Control Agent to ensure proper tracking of purchases. The

PA handles processor/cultivator transactions and will work in coordination with

the Quality Assurance Specialist. For the first two years of operation, the COO

will also be the designated Purchasing Agent.


Quality Assurance Specialist (QAS)
​
:
​

​
This QAS is responsible for scales

calibration and, to ensure all medicine is free from toxins, molds, pesticides, and

other impurities, and will act as liaison with the testing laboratories. They will be

responsible for all product handling and quality of product.


Medical Director &Pharmaceutical Director (Medical Board)

The Pharmaceutical Director will be responsible for overseeing inventory tracking

and control. The Medical Board will have operational oversight and responsibility

for the inventory control system. This individual will be responsible for seeing that

the Inventory Control Plan is implemented and operates as intended. The agent

also bears responsibility for ensuring that the electronic tracking system is

operating properly, that daily opening and closing inventories are performed as

required, and that manual inventory results tally with electronic records. Further,

the Board and Inventory Control Agent are responsible for performing a full audit

of the inventory and inventory records at least once every 30 days and whenever

discrepancies are detected.


The Medical Board, along with the CEO and COO will be in charge of hiring all

staff. The Medical Board will be responsible for constructing and maintaining

approved CEU courses through the State Board of Pharmacy, as well as

educational materials for patients. The Pharmaceutical Director will oversee that

all operating systems are properly working, tracking, and reporting all data to the

State Board of Pharmacy in real time (PMP and METRC compliant). The CEO,

COO, and Medical Board will construct the operations manual for the dispensary.

Record retention requirements maintained at the facility, and proper record

keeping guidelines will be overseen and verified by the Pharmacist. The

Pharmaceutical Director will act as the HIPPA compliance officer. The Medical

Board will implement standard forms for reporting adverse events.


Sales Associate
​
: The sales associate handles all payment and financial

transactions from a separate payment station and assists the DA.


Maintenance:
​
Part-time employee responsible for the cleanliness of the facility.


Office Administrator/Bookkeeper:
​
The Office Administrator will take responsibility

for daily accounting duties. The Office Administrator will cooperate with the

dispensary’s outside accounting firm and Inventory Control Officer to complete

regular audits of the system.


Security Agent:
​
Our company will employ a Security Agent to oversee the safety

of staff and the security of the facility. The Security Agent is responsible for all

security of the facility and its perimeter, and will train all staff as to basic security

protocols. The Security Agent is also responsible for the security and safety of

the immediate environment outside the facility perimeter to the extent that the

dispensary’s operation relates to the welfare of the neighbors, arising from the

facility’s present in the neighborhood. The Security Agent will be responsible for

implementing the dispensary’s design plans for the security procedures and

protocols, the video surveillance system, its backing up and video log. They will

be responsible for ensuring that all security equipment, alarms, locks, cameras,

and surveillance data are properly functioning, maintained and operational. They

will maintain strict vigilance for diversion and deviation of medicine. They will act

as liaison to local law enforcement for security issues with the facility.

6. 1.6.1.E. Products and Services

Focused on providing a Higher Education, all products will be hand selected to ensure

the highest quality and consistency. Every patient will receive high-quality ​
cannabis
​
,

experienced staff, and exceptional
​
service
​
for recreational and medical
​
cannabis

patients.

As a company, we place a high emphasis on exceptional service and education to our

clients. This requires:

●
Consistent and High Quality Product

●
Welcoming Environment

●
Higher Product and Usage Education

The majority of cannabis users already know the amazing variety of marijuana products

on sale at most dispensaries. Anyone walking in the door and seeing a dozen types of

tinctures, topicals, oils, and concentrates will often look to multiple sources to help make

an informed decision before buying anything.

Most customers already have an idea of what type of product they are looking for—even

if they don’t know exactly what it is called. Using this informative titling and helpful

product descriptions we will be able to guide our customers towards the types of

products they wish to buy.

Each product type comes with its own rules concerning the product description:

●
Flower - Most cannabis consumers who smoke dry flower care equally about the

composition of the product, its psychoactive effects, and its flavor profile. Good

product descriptions will offer information about these elements of every strain,

going beyond the basic indica/sativa/ hybrid designation using feature/benefit

writing.

●
Concentrates - The world of concentrates can be intimidating for newcomers, so

it is important to use common terms in a way that is easy to understand. At the

same time, dispensary owners should use key details about concentrate purity,

delivery method, and extraction so that consumers know what they are buying.

●
Topicals - Topical ointments and lotions are increasingly popular among

cannabis enthusiasts and patients. Providing a clear distinction between

therapeutic effects and psychoactive ones, in order to avoid unhappy customers

purchasing topicals and expecting to experience a high.

●
Edibles - When it comes to edibles, defining the appropriate dosage is extremely

important.

DISPENSARY APPLICATION
​
C-3.1
​

​
BUSINESS STARTUP PLAN:


Our company retail dispensary will be fully operational well-within the

state-mandated six-month timeline. This will be a new build construction. We

have secured zoning approval, as well as a contractor and subcontractors to

perform all required construction. During construction of the facility, our security

company will be simultaneously implementing our security protocols and

installing our security equipment. Prior to the completion of construction, we will

have secured all computer software and will be trained on the specific software.

Our company has a very competent and thorough accountant firm that will

handle all payroll. The accountant firm will work in conjunction with our legal

compliance officers regarding all tax related matters.


Financial Plan and Funding Analysis


Please see attached Letter of Intent from Private Lender, Personal Bank Account

Statements, Pledges of Personal Income, Lines of Credit from Financial

Institutions, and Investment Accounts.


The Company’s founders are investing in their own money in the company

because they believe in the medicinal benefits of medical marijuana and its

impact on the opioid epidemic in California. It is our sincere goal to establish high

standards for the California Medical Marijuana Control Program by consulting

with industry experts and partnering with industry experts that will establish

efficient operational methods that guarantee safe, high quality medical marijuana

from an experienced dispensary team. That team includes the company’s

founders that are experienced, ethical attorneys to ensure the company exceeds

compliance and regulatory demands. Another integral part of the team is the

Medical and Pharmaceutical Director. Each will ensure that medicine is

dispensed in a safe, efficient, and quality assured manner while also keeping

immaculate records. Finally, our company has engaged in post-license

consultation service with a cutting edge, highly skilled medical marijuana

dispensary owner to aid in operational component of this new California industry.

The consultation will be used as guidance only and will be compensated for

advice and recommendations only. Our company will have no long-term

obligation to the company and will rely more heavily on the operational

experience of our pharmaceutical director as well as the wealth of experience in

the medical industry of our medical director, which has more than 30 years of

experience operating his own practice. Together, our company will be the most

skilled, highly trained, and efficient medical marijuana dispensary in the State of

California.


Our company is focused on the patient’s overall experience. We want the patient

to feel welcomed and safe. We want the patients to be greeted by a

knowledgeable staff eager to inform the patient on the most suitable medicine for

their qualified condition. We will review cannabinoid profiles, terpene profiles, and

specific strains to meet our patient’s particular needs. Our goal is to help the

patient make informed decisions for their optimal health.


Summary of Pre-opening Costs and Expenses

▪
Construction

▪
Staffing/Training


Security and surveillance;


Employee qualifications and training;

▪
The hiring of both key and associate employees, and getting them properly

trained and registered, will begin immediately after notification that a

dispensary license has been provisionally granted. We will focus on hiring

employees with past or present experience working in a pharmacy, and prefer

to have them state certified technicians. All employees must complete

registration per code 3796:6-2-08 State Board of Pharmacy requirements as

soon as they are hired, and before ever working as a dispensary technician.

The training on the different types of marijuana, conditions treated, dosing,

and methods to administering marijuana will be the primary training areas

focused on in the very early stages. Hiring will be completed at least two

months before opening date, and the employees will report to work for

educational training and systems operations training 5 days per week starting

4 weeks prior to opening date. We will have a minimum of monthly meetings

from time of notification of license approval through date of opening. During

this period, prospective employees will be required to get registered as

licensed dispensary agents. Prospective employees, as well as owners and

operators, will attend for training. Meetings will be increased as the

dispensary is constructed and hardware is installed. Training will begin with

attending seminars (Hempstaff) about medical marijuana dispensary

operations and marijuana education. This will give a baseline understanding

for what to expect working in a dispensary. The Registered Pharmacist will

also be submitting CEU syllabus materials to the State Board of Pharmacy for

administering education to future staff members. The Pharmacist will develop

a library of educational references, CEU courses, and patient education

materials immediately upon licensing.

▪
Upon approval of license, Pharmacist is going to visit Greenbits within 3

months and confirm setup and operations of dispensary operations system.

All secured hardware will be compliant with the California State Board of

Pharmacies reporting system. An IT consultant will be hired to assist in the

integration of the system if needed. A contract will be signed for system

implementation upon confirmation that it will be the best operations system for

our company. Being one of the most common operations system in the

dispensary marketplace, I do not foresee any issues. The integration with

ASAP will be confirmed, and the inventory tracking with METRC will be

verified and in compliance with State regulations. This has already been

verbally confirmed, but functional integration will be verified. Within 4 months

of application acceptance, a Greenbits, or alternate company if needed, will

be contracted and started to be customized for our dispensary. The operating

system is going to be responsible for all inventory tracking, including

purchases, movement within walls of dispensary, through dispensing to the

patient or caregiver. Technician training on the operating system will begin as

soon as physically possible, as this must be mastered before opening the

dispensary.

●
Medical director training

●
Patient information

●
Adverse reaction

●
Budtender Certification

●
Compliance from Legal department

●
Marijuana Dispensary Certification though reputable program.


Storage of medical marijuana products;

All
cannabis
products
must
be
stored
and
secured
in
a
vault
or
a
U.L.

TL-30
rated

safe
equipped
with
a
U.L.

Group
1 type
mechanical
lock.

A
TL-30
rated
safe
will

resist
abuse
for
30 minutes
from
items
such
as
hand
tools,
picking
tools,
mechanical

or
electrical
tools,
grinding
points,
carbide
drills,
devices
that
apply
pressure,
cutting

wheels
and
power
saws.

U.L.
defines
Group
1 combination
locks
as
resistant
to

skilled
manipulation
attacks
for
up
to
twenty
hours.

The
room
where
the
safe
is

located
will
be
a
limited
access
area
where
only
authorized
agents
will
be
allowed
to

enter.


Inventory management;

The
Inventory
Management
Plan
of
High
Speed
Healing
outlines
operational

procedures
for
inventory
management
in
compliance
with
state
law
and
regulations.

The
Controller
is
assigned
responsibility
for
oversight
of
all
inventory
management

activities
and
for
implementing
and
enforcing
the
contained
policies
and
procedures.

It
is
established
that
the
Controller
will
assure
the
cumulative
inventory
of
seeds,

plants
and
usable
cannabis
reflects
the
projected
needs
of
qualifying
patients.

The

Controller,
unit
manager,
cultivation
manager,
manufacturing
manager,
and
quality

control
manager
will
work
collaboratively
to
assure
that
inventory
is
tracked
from

seed
to
sale,
counted
and
recorded
at
required
intervals,
and
that
any
discrepancies

are reported to the appropriate authorities.

Inventory
management
and
point
of
sale
systems
will
be
accurate
and
capable
of

producing,
upon
request,
reports
on
all
cannabis
and
products
in
production,
finished

and
stored.

Cycle
counts
are
required
and
will
be
recorded
in
the
Inventory
Log.

An

outline
of
required
shifts,
daily,
weekly,
monthly,
semi-annual,
and
annual
inventory

counts
in
the
dispensary,
cultivation,
and
manufacturing
facilities
of
High
Speed

Healing
is
included.

All
inventory
policies
and
procedures
relevant
to
the
acquisition,

receipt and distribution of cannabis are comprehensively addressed.

Discrepancies
identified
during
inventory
that
are
not
due
to
documented
causes
will

be
reported
to
the
Controller
and
the
causes
will
be
investigated.

Any
suspected

cases
of
diversion,
theft,
loss
and
any
criminal
action
involving
the
High
Speed

Healing
or
an
agent
will
be
reported
to
the
Controller
and
the
Division,
in
accordance

with
state
regulations.

The
Controller
will
also
report
any
verifiable
incident
of
theft
or

loss of cannabis to the Division and law enforcement, as required.


Recordkeeping

The
Controller
must
oversee
the
documentation
of
all
inventory
procedures
in

coordination
with
the
unit
managers.

High
Speed
Healing
utilizes
a
cloud
based

document
management
system.

All
inventory
documentation
required
must
be
retained

by
each
facility
for
at
least
five
years.

Records
must
be
made
available
to
the
Division

upon
request.

Business
recordkeeping
including
business
records,
such
as
Guidebook

or
computerized
records
of
assets
and
liabilities,
monetary
transactions,
journals,

ledgers
and
supporting
documents,
including,
without
limitation,
agreements,
checks,

invoices
and
vouchers
[Recordkeeping,
Reporting
and
Notifications
Plan;
Sales,
Cash

Handling and Accounting Plan]; and

1. Written
policies
and
procedures
for
the
production
and
distribution
of

cannabis, which must include but are without limitation:

(a)
Methods for identifying, recording and reporting diversion, theft

or loss and for correcting all errors and inaccuracies in

inventories;

(b)
A procedure for handling voluntary and mandatory recalls of

cannabis;

(c)
A procedure for ensuring that any outdated, damaged,

deteriorated, mislabeled or contaminated cannabis is

segregated from other cannabis and destroyed;

(d)
Policies and procedures for the transfer, acquisition or sale of

cannabis between operations; and a policy for the immediate

dismissal of any agent who has diverted cannabis, which may

be reported to law enforcement officials and to the Division; or

Engaged
in
unsafe
practices
with
regard
to
operation,
which
may
be
reported
to
the

Division.


Prevention of medical marijuana diversion.

The
High
Speed
Healing
Anti-Diversion
Plan
describes
comprehensive
policies
and

procedures
to
be
implemented
by
management
in
order
to
assure
that
diversion
of

cannabis
is
prevented.

All
cannabis
in
the
process
of
cultivation,
production,

preparation,
transport,
or
analysis
shall
be
housed
and
stored
in
such
a
manner
as

to prevent diversion.

The
provisions
outlined
herein
include
strict
security
measures
to
prevent
agent
or

third-party
theft
or
transfer
of
cannabis
products
by
an
authorized
customer
to
an

unqualified
individual.

Supply-chain
security
is
designated
as
a
primary
job
duty
of
all

managers,
reinforcing
a
High
Speed
Healing-wide
culture
of
responsibility.

The

Security
Director
will
be
responsible
for
the
development
and
implementation
of
the

following
Anti-Diversion
Plan,
while
the
chief
executive
officer
is
responsible
for
plan

oversight.

Specific
considerations
regarding
anti-diversion
measures
include
methods
for

increased
authorized
customer
accountability
and
guidelines
for
education,
training,

and
proper
product
handling.

The
High
Speed
Healing
Anti-Diversion
Plan
includes

the
use
of
automated
dispensing
and
cash
vault
machines
for
greater
product

control
and
outlines
methods
for
identifying,
recording,
and
reporting
diversion,
theft,

or loss, and correcting all errors and inaccuracies in inventories.

❖
C-3.2 STATUTORY AND REGULATORY REQUIREMENTS


Security and Surveillance


Employee Qualifications and training

The
High
Speed
Healing
Staffing
and
Training
Plan
details
the
processes
the

Controller
will
use
to
manage
human
resources
in
order
to
provide
the
highest

quality
service
and
education
to
patients
while
acting
in
compliance
with
state
law

and
Division
regulations.

The
Controller
is
assigned
responsibility
for
maintaining

and
updating
the
Plan,
which
will
assure
that
High
Speed
Healing
has
sufficient
staff

possessing
the
correct
skill-sets
and
experience
needed
to
assure
the
success
of
all

operations. Staffing levels are based on business plan and is revised annually.

The
agent
acquisition
process
is
detailed
along
with
procedures
for
skill-set

assessments,
terminations
and
transitions.

It
is
established
that
no
agent
or

consultant
may
work
on-site
prior
to
receiving
orientation
training
or
when
any

required
critical
training
is
eight
weeks
or
more
past
due.

A
sample
form
from
the

Job
Candidate
Log,
where
reference
checks
will
be
recorded,
and
an
example

organizational chart are included.

High
Speed
Healing
personnel
policies
are
designed
for
the
operation
of
a
registered

operation
in
full
compliance
with
state
law
and
regulations.

It
is
established
that
each

agent
is
supplied
with
a
unique
alarm
code
to
document
entry
and
egress
and
that

all
keys
and
security
codes
will
be
kept
secure
and
inaccessible
to
any
unauthorized

person.

Agents
are
subject
to
all
applicable
policies
established
by
High
Speed

Healing
in
this
document,
the
Agent
Guidebook
or
as
otherwise
directed
by

management
at
any
other
time.

The
Controller
is
assigned
responsibility
for

personnel
policy
and
procedure
documentation,
maintenance,
implementation
and

training.

Provisions
are
included
to
assure
personnel
records
will
be
maintained
for
each

agent.

A
detailed
list
of
information
to
be
kept
for
each
agent
is
contained
herein,

with
specific
attention
to
background
check
reports
obtained
in
accordance
with

state
laws
and
Division
regulations.

A
detailed
description
of
Controller
duties
and

job requirements are included.

The
High
Speed
Healing
Staffing
and
Training
Plan
identifies
all
training
necessary

and
required
in
order
for
all
agents
to
perform
all
job
duties
and
functions
safely
and

in
compliance
with
all
applicable
law
and
regulations.

The
Controller
is
designated
to

provide
or
cause
to
be
provided,
all
relevant
and
adequate
training
for
each

individual
involved
in
High
Speed
Healing
operations.

It
is
established
that
training

programs
will
be
tailored
to
the
roles
and
responsibilities
of
the
job
function
of
each

agent,
including
training
on
confidentiality
and
other
topics
as
specified
by
the

Division.

Staff
will
annually
receive
a
minimum
eight
hours
of
on-going
training.

Required
training
documentation
is
addressed
and
the
human
resources
manager
is

made
responsible
for
maintaining
required
documentation
of
all
required
training,

including signed statements of trainees.

A module-based training strategy is established and a required training schedule is

provided. Procedures for new agent orientation are described with specific areas of

focus, including a required overview of the applicable laws and regulations.

Additional provisions address training relevant to unit meetings, cannabis science,

recordkeeping, incident management, diversion prevention, compliance, product

handling and sanitation, community and customer relations, safety and security.

Processes for training evaluation and performance reviews are detailed.


Storage of Medical Marijuana Products

All
cannabis
products
must
be
stored
and
secured
in
a
vault
or
a
U.L.

TL-30
rated

safe
equipped
with
a
U.L.

Group
1 type
mechanical
lock.

A
TL-30
rated
safe
will

resist
abuse
for
30 minutes
from
items
such
as
hand
tools,
picking
tools,
mechanical

or
electrical
tools,
grinding
points,
carbide
drills,
devices
that
apply
pressure,
cutting

wheels
and
power
saws.

U.L.
defines
Group
1 combination
locks
as
resistant
to

skilled
manipulation
attacks
for
up
to
twenty
hours.

The
room
where
the
safe
is

located
will
be
a
limited
access
area
where
only
authorized
agents
will
be
allowed
to

enter.


Inventory Management

F.1.a. Responsibility For Inventory Management

The
Controller
is
responsible
for
oversight
of
all
inventory
management
activities.

The

Controller
shall
designate
in
writing
an
agent
who
has
oversight
of
the
inventory
control

system
for
each
licensed
High
Speed
Healing
facility.

Unless
otherwise
designated
by

the
Controller,
each
unit
manager
is
responsible
for
the
accurate
recording
of
all

inventory transactions in their unit.

F.1.b. Inventory Limits

The
Controller
must
assure
the
cumulative
inventory
of
seeds,
plants
and
usable

cannabis
of
High
Speed
Healing
reflects
the
projected
needs
of
qualifying
patients.

Beginning
inventories
shall
be
established
based
on
demand
projected
in
the
business

plan
of
High
Speed
Healing.

Inventory
limits
shall
be
adjusted
by
the
Controller
in

coordination with the unit managers to anticipate future inventory needs.

F.1.c. Real-Time Inventory Required

The Controller, in coordination with the unit managers, is responsible for the accurate

real-time reporting of cannabis inventory. The system utilized must report daily

beginning and ending inventory including:

1. Cannabis plants in any phase of development such as propagation, vegetation

and flowering;

2. Cannabis ready for dispensing;

3. Cannabis products in process;

4. Cannabis products ready for dispensing;

5. All damaged, defective, expired or contaminated cannabis and cannabis

products awaiting disposal;

6. Acquisitions;

7. MEDICALs;

8. Sales;

9. Disbursements; and

10. Disposals of unusable cannabis.

F.1.d. Inventory Controls And Procedures

The
Controller
is
responsible
for
the
implementation
and
enforcement
of
all
inventory

management
policies
and
procedures.

The
Controller
in
coordination
with
unit

managers
shall
regularly
conduct
inventory
reviews
and
comprehensive
inventories

of all cannabis and cannabis products in production, finished and stored.

1. A
seed-to-sale
methodology
must
be
utilized
by
the
High
Speed
Healing
at
all

times.

The
Controller
shall
make
all
necessary
changes
to
procedures
and

re-train
personnel
immediately
upon
discovering
a
problem
in
inventory

management procedures.

2. Each unit manager shall maintain the Inventory Log to record:

(a)
The date of an inventory process;

(b)
A summary of the inventory findings; and

(c)
The
names,
signatures
and
titles
of
the
individuals
who
conducted
the

inventory.

F.1.e. Inventory Recordkeeping

The
Controller
must
oversee
the
documentation
of
all
inventory
procedures
in

coordination
with
the
unit
managers.

High
Speed
Healing
utilizes
a
cloud
based

document
management
system.

All
inventory
documentation
required
must
be

retained
by
each
facility
for
at
least
five
years.

Records
must
be
made
available
to

the Division upon request.


Record Keeping

High
Speed
Healing
will
maintain
true,
complete,
and
current
records.

The
Controller

is
responsible
for
recordkeeping,
data
retention
and
back-ups.

Offsite
back-up
of
all

records
must
be
maintained
for
a
minimum
of
five
years.

The
Controller
is

responsible
for
all
record
keeping
requirements
and
the
proper
integration
of
those

requirements
into
policies
and
procedures.

All
agents
must
adhere
to
recordkeeping

systems
and
policies
in
their
unit
as
a
condition
of
employment.

High
Speed
Healing

shall maintain records including:

1. Operating procedures specified herein.

2. Inventory records including seed to sale tracking including but without

limitation purchases, denials of any purchases, and delivery options in

accordance with the Sales, Cash Handling and Accounting Plan and

Inventory Management Plan.

3. Patient and caregiver records are confidential and must be maintained in

accordance with the Patient Management Plan.

4. Personnel records in accordance with High Speed Healing Personnel

Policies.

5. Staffing plans in accordance with the policies in the Staffing and Training

Plan.

6. Personnel policies and procedures in accordance with the Employee

Guidebook;

7. Waste disposal records in accordance with the Waste Management Plan;

8. Maintenance records in accordance with the General Operations Plan; 7.

Appropriate law enforcement background reports; and

9. Business records including:

(a)
High Speed Healing assets and liabilities;

(b)
Fixed asset schedules;

(c)
Insurance and escrow requirements in accordance with the

General Operations Plan;

(d)
All monetary transactions;

(e)
Books of accounts, which shall include journals, ledgers, and

supporting documents, agreements, checks, invoices, vouchers,

monthly and quarterly reports, and annual certified audits;

(f)
Sales records in accordance with the Sales, Cash Handling and

Accounting Plan;

(g)
Salary and wages paid to each employee, stipend paid to each

executive manager, and any executive compensation, bonus,

benefit, or item of value paid to any individual affiliated with High

Speed Healing, including members of the non-profit corporation,

if any;

(h)
All licensing and registration applications and other

correspondence with the Division; and

(i)
All other corporate documents required by law including but

without limitation meeting minutes, annual reports, stock or

membership agreements.

(j)
Any agent providing records to the Division, any person or other

agency must report the disclosure of such records to the

Controller. The Controller must report the disclosure of records

to the executive management team to determine if legal counsel

should be notified. [NAC 453.A. Sec. 54.]

D.1.b. Confidentiality Of Records

Information
held
by
High
Speed
Healing
about
patients,
caregivers
and
agents
is

confidential
and
shall
not
be
disclosed
by
any
agent
without
the
written
consent
of

the
individual
to
whom
the
information
applies
or
as
required
under
law
or
pursuant

to
an
order
from
a
court
of
competent
jurisdiction
provided,
however,
the
Division

may
access
this
information
to
carry
out
official
duties.

Any
release
of
information
by

a High Speed Healing agent must be reported to the Controller immediately.

D.1.c. Reporting Of Records Incidents

Any loss or unauthorized alteration of High Speed Healing records discovered or

suspected by any agent must be reported to the Controller immediately. The

Controller must report such incidents to the Division and law enforcement as

necessary. Upon discovery of a records security breach, the Controller must

review all recordkeeping and security policies to identify deficiencies and

necessary corrective measures. The Controller may engage the service of a

third-party data security expert as needed


Preventions of Medical Marijuana Diversion

The
High
Speed
Healing
Anti-Diversion
Plan
describes
comprehensive
policies
and

procedures
to
be
implemented
by
management
in
order
to
assure
that
diversion
of

cannabis
is
prevented.

All
cannabis
in
the
process
of
cultivation,
production,

preparation,
transport,
or
analysis
shall
be
housed
and
stored
in
such
a
manner
as

to prevent diversion.

The
provisions
outlined
herein
include
strict
security
measures
to
prevent
agent
or

third-party
theft
or
transfer
of
cannabis
products
by
an
authorized
customer
to
an

unqualified
individual.

Supply-chain
security
is
designated
as
a
primary
job
duty
of
all

managers,
reinforcing
a
High
Speed
Healing-wide
culture
of
responsibility.

The

Security
Director
will
be
responsible
for
the
development
and
implementation
of
the

following
Anti-Diversion
Plan,
while
the
chief
executive
officer
is
responsible
for
plan

oversight.

Specific
considerations
regarding
anti-diversion
measures
include
methods
for

increased
authorized
customer
accountability
and
guidelines
for
education,
training,

and
proper
product
handling.

The
High
Speed
Healing
Anti-Diversion
Plan
includes

the
use
of
automated
dispensing
and
cash
vault
machines
for
greater
product

control
and
outlines
methods
for
identifying,
recording,
and
reporting
diversion,
theft,

or loss, and correcting all errors and inaccuracies in inventories.

DESCRIPTION OF EMPLOYEE DUTIES AND ROLES


Roles and Descriptions Overview


Our company will initially rely on a staff of approximately 8-10 people. We will

require highly skilled, meticulous individuals with a preference toward previous

pharmaceutical, medical, and/or regulatory experience.


Management Positions:

▪
Chief Executive Officer/President:
​
She will be responsible for the oversight of

the entire business. Working in conjunction with the Medical Board, COO, and

CLCO, she will be responsible for the operational success of the dispensary.

Many of the duties of the COO will be shared with the CEO. The CEO is also

responsible for reconciling Inventory Control an accounting systems and daily

deposits to the bank.

▪
Chief Operating Officer/Executive Director:
​
The dispensary’s point-person for

operational oversight and management will be its Executive Director (ED).

The ED will be responsible for implementation and organization of day to day

facility operations. He will be responsible for the general welfare of the staff

as a Human Resources specialist. The ED, in conjunction with the Chief

Legal Compliance Officer will be responsible for assuring that the facility is in

compliance with all City and State Regulations. The ED will also be

responsible to ensure that all operations are run in strict compliance with

dispensary policy and procedure. This would include, but not limited to: safe

handling of medication, inventory control and tracking/loss prevention

management, oversight of the packaging room employee oversight. He will

work with the other Officers to implement daily operations policy and

procedures and act as liaison with them, staff, and vendors. He and the

President shall have authority to resolve conflicts at all levels within the

organization, and shall be identified to all person and entities located with 100

feet of the dispensary, who shall be given his name and phone number to

contact for reporting problems or concerns with operations.

▪
Chief Legal Compliance Officer (CLCO):
​
He is responsible for all regulatory

compliance and will create and update the company legal manual. Any and all

contact with the regulatory agencies will be the responsibility of the CLCO All

legal forms, employee contracts, and contracts with outside vendors will be

reviewed and drafted by the CLCO


Entrance Screening Staff:
​

​
Entrance Screening Staff will be responsible for

greeting and verifying the status of the patient or caregiver before allowing them

into the dispensary floor area. They assist with the lobby intake, educational

material, and overall comfort.


Dispensary Agent (DA)/Technician
​
:
​
The DA/technician is responsible for

ensuring that all patients are qualified to receive medication. They will be trained

to verify status and to give dispensary advice on patients’ needs relating to

medicinal marijuana, its properties, strengths, and strains. After the patient has

selected, the transaction is referred to the payment staff who handle the financial

aspects of the transaction. The DA/technicians will be on duty at all times during

the operating hours of the dispensary. They are responsible for daily set up.


Inventory Control Agent
​
:
​
The Inventory Control Agent will be responsible for

implementing and overseeing the inventory control system in coordination with

the Pharmaceutical Director, CEO and COO. They will monitor inventory counts

and establish theft/diversion prevention procedure, relying on both the

computerized inventory system and upon secure human procedures in the

handling of inventory and money. For the first two years of operation, the

Pharmaceutical Director will also be the Inventory Control Agent. This will ensure

all protocols have been tested and the Pharmaceutical Director is able to

evaluate the procedures for efficiency prior to hiring staff to fill the same role.


Purchasing Agent:
​

​
The Purchasing Agent (PA) is responsible for identifying

suitable products based on patient need and purchasing such products at

favorable rates while ensuring quality of medicine is not compromised. The PA

will work closely with the Pharmaceutical Director, Dispensary Agent/Technician,

COO, and Inventory Control Agent to ensure proper tracking of purchases. The

PA handles processor/cultivator transactions and will work in coordination with

the Quality Assurance Specialist. For the first two years of operation, the COO

will also be the designated Purchasing Agent.


Quality Assurance Specialist (QAS)
​
:
​

​
This QAS is responsible for scales

calibration and, to ensure all medicine is free from toxins, molds, pesticides, and

other impurities, and will act as liaison with the testing laboratories. They will be

responsible for all product handling and quality of product.


Medical Director &Pharmaceutical Director (Medical Board)


The Pharmaceutical Director will be responsible for overseeing inventory tracking

and control. The Medical Board will have operational oversight and responsibility

for the inventory control system. This individual will be responsible for seeing that

the Inventory Control Plan is implemented and operates as intended. The agent

also bears responsibility for ensuring that the electronic tracking system is

operating properly, that daily opening and closing inventories are performed as

required, and that manual inventory results tally with electronic records. Further,

the Board and Inventory Control Agent are responsible for performing a full audit

of the inventory and inventory records at least once every 30 days and whenever

discrepancies are detected.


The Medical Board, along with the CEO and COO will be in charge of hiring all

staff. The Medical Board will be responsible for constructing and maintaining

approved CEU courses through the State Board of Pharmacy, as well as

educational materials for patients. The Pharmaceutical Director will oversee that

all operating systems are properly working, tracking, and reporting all data to the

State Board of Pharmacy in real time (PMP and METRC compliant). The CEO,

COO, and Medical Board will construct the operations manual for the dispensary.

Record retention requirements maintained at the facility, and proper record

keeping guidelines will be overseen and verified by the Pharmacist. The

Pharmaceutical Director will act as the HIPPA compliance officer. The Medical

Board will implement standard forms for reporting adverse events.


Sales Associate
​
: The sales associate handles all payment and financial

transactions from a separate payment station and assist the DA.


Maintenance:
​
Part-time employee responsible for the cleanliness of the facility.


Office Administrator/Bookkeeper:
​
The Office Administrator will take responsibility

for daily accounting duties. The Office Administrator will cooperate with the

dispensary’s outside accounting firm and Inventory Control Officer to complete

regular audits of the system.


Security Agent:
​
Our company will employ a Security Agent to oversee the safety

of staff and the security of the facility. The Security Agent is responsible for all

security of the facility and its perimeter, and will train all staff as to basic security

protocols. The Security Agent is also responsible for the security and safety of

the immediate environment outside the facility perimeter to the extent that the

dispensary’s operation relates to the welfare of the neighbors, arising from the

facility’s present in the neighborhood. The Security Agent will be responsible for

implementing the dispensary’s design plans for the security procedures and

protocols, the video surveillance system, its backing up and video log. They will

be responsible for ensuring that all security equipment, alarms, locks, cameras,

and surveillance data are properly functioning, maintained and operational. They

will maintain strict vigilance for diversion and deviation of medicine. They will act

as liaison to local law enforcement for security issues with the facility.


Please See Attached Table of Organization

❖
C-6.9 BUSINESS HISTORY AND EXPERIENCE
​
(Each of the owners with 10% or

more must provide a maximum of 1500 words describing the business experience

and demonstrated knowledge with regard to the use of medical marijuana to treat

qualifying conditions. Number of years’ experience, type of business, and discipline history with each business.
For Ed (certifications, drug court, research, consultations with industry leaders, partner in law firm for 10 years, Veteran.)
Explain Strain Specific Marijuana to treat specific conditions. Describe CBD cannabinoid profile training.

D – OPERATIONS PLAN
❖ D-2.2 SECURITY AND SURVEILLANCE

❖ D-3.3 STANDARD OPERATING PROCEDURES FOR RECEIPT OF MEDICAL

MARIJUANA
Receipt of Medical Marijuana:
Prior to receiving all deliveries, cultivators and processors will be vetted to ensure we are only accepting the highest quality medicine for our patients. We would prefer Clean Green Certified marijuana free of chemicals and pesticides and soil grown. At a minimum, cultivators must adhere strictly to the guidelines imposed upon them by the State. Prior to purchase, the cultivator will provide a sample of each strain so the trained Dispensary Agent can inspect the medicine for quality, as well as cross-reference their due diligence inspection with the proper lab reports and labeling requirements. We will request cannabinoid and terpene profiles attached to each strain that exceed the labeling requirements of the State. The proposed site will receive deliveries only during business hours by having the vehicle enter the rear of the building at our shipping and receiving area. The shipping and receiving area is approximately 24 feet in depth and 11’-11” feet in width. The entrance into the shipping and receiving area by vehicle is 10 feet wide with plenty of room for clearance. And with the assistance from our Security Agent and licensed dispensary key employee, we will begin to unload the purchase. The processor must adhere to all State transportation requirements. Before allowing the delivery vehicle to enter the facility to perform a delivery, the processor and person making delivery will be verified through credentials. The area of delivery will be secured, orderly, and have proper

surveillance cameras to document the shipment. The area will be well-lit as

presented in proposed floor plans. Proper heating and cooling will be

maintained, as well as documentation of morning and evening temperatures to

ensure proper storage. The key employee will check for damaged, deteriorated,

adulterated, expired products using visual and olfactory senses, and immediately

not accept any items not found fit for dispensing, and return the items

immediately to the driver to be returned
​
.
​
Proper documentation will be kept at

the dispensary including name of processor delivering product, time and date

delivered, barcode, weight, and description of each item, name of person making

the delivery, vehicle that made the delivery, person accepting the delivery, and

manifest of what was delivered.


Identifying Quality Medical Marijuana

Once the proper procedures, credentials, and labeling requirements are

identified, our company will inspect the medical marijuana for quality.

▪
Low Quality

Low-quality marijuana (plant material) is often transported as compact bricks,

resulting in a mix of shake, stems, and compressed buds. When it’s not

compacted into bricks, low-quality marijuana tends to be light, leafy, and

wispy. It’s not uncommon to experience headaches and other adverse side

effects from poorly grown and cared-for marijuana. If low quality marijuana is

identified, it will not be sold in the dispensary and will proceed to the

company’s disposal process and logged properly into our inventory

management system, which will highlight the cultivator/processor from where

it originated.

▪
“Mid” Quality

Mids can be identified by their spectrum of green hues and the presence of

colorful pistils. Seeds and stems are minimal-to-none, but the buds can suffer

from a number of quick-to-market techniques like improper flushing of

nutrients, quick curing methods, and sloppy trim jobs.

▪
High Quality

Besides the diverse spectrum of colors that premier genetics show, the

amazing quality and complex aromas truly differentiate itself from other

marijuana. Top quality marijuana will have a thick coat of sugary-like resin

that contains the cannabinoids and terpenes, giving the plant its medicinal

effects and captivating flavors.


Rejected Products


All unaccepted products will be documented to have not been accepted, and not

entered into inventory. Returned product will be placed in sealed secured tote

with proper documentation as to not being accepted. Notification will be

communicated to the processor about the denied shipment including what

products, quantities, and for what reasons. Notification will include a faxed

manifest showing what items were denied delivery, and for what reasons they

were rejected. The original faxed copy will be filed at the dispensary after the

key employee confirms receipt of product to the processor. This will be

documented on the fax, and filed in denied shipment file. A separate file will be

created in the dispensary computer system showing what was denied and for

what reason. Again, this inventory will never be entered into inventory due to

refusal of delivery.


Acceptance of Delivery

▪
Upon acceptance, and once the delivery is in a secured area, it will be

weighed-in and logged into our inventory management system pursuant to

our inventory control process. the key employee will enter the shipment into

the electronic perpetual inventory system with compatibility with the state of

California’s inventory tracking system. The manifest will be reconciled and

filed in appropriate cabinets. The key employee will place the items in the

designated state board of pharmacy approved storage area. This will be the

vault for our dispensary as discussed in the storage section. Within the vault

there will be storage cabinets. Storage cabinets will remain locked, and only

opened when actively adding to, or replenishing out front inventory. Any

movement of product will be tracked using positive identification throughout

the entire process by use of biometrics or passwords. The medical

marijuana will be stored in a controlled environment with the proper relative

humidity (RH) ranges between 59% and 63% RH when stored to maintain

and enhance color, consistency, aroma, and flavor. All physical invoices will

be signed and filed properly for auditing purposes. The security guard and

employee will see the driver out after the delivery is completed, and then

secure the area via all physical barriers.


Outline for Receiving Procedure

▪
First line of defense is to ensure the product is lab tested. If it is not lab

tested, it is automatically disqualified from being received by our dispensary.

▪
Second is inspection of each purchase for mold, mildew, insects.

▪
Request from the cultivator the use of pesticides and growing methods. (We

will prefer organic or clean green certified product.)

▪
Describe the space we will receive the medical marijuana.

▪
Inspect the products for proper labeling.

▪
The individual accepting the medical marijuana will sign as well as the

cultivator/processor.

▪
A chain of custody will be established and documented from every individual

that received the property and placed it into storage. Only authorized

employees will accept delivery and an owner will need to be present during

acceptance of delivery. No deliveries after hours.

❖
D-4.4 PLANS FOR STORAGE

Oversight

The Inventory Control Agent will be responsible for the oversight of all medical

marijuana storage. Storage procedures will be reviewed and updated, if necessary,

monthly. Input from the Medical Director and Pharmaceutical Director, in conjunction

with best industry practices in storing medical marijuana will be implemented continually

so the quality of our patient’s medicine is not compromised. Our company will use a

combination of operating systems to efficiently serve our patients. These systems

include Greenbits (which is compatible with ASAP format required by the State Board of

Pharmacy) Metrc, and OARRS. Our Inventory Control Agent will be responsible for set

up, maintenance, training, and general oversight of these systems.

Physical Security Measures

All medical marijuana will be stored in a restricted access area. To gain access to the

storage area, the authorized employee would enter through vault doors using an

electronic access code that detects and logs entrance times, as well as logs the

individual employee by key card number. The vault will be monitored with at least four

(4) cameras. All medical marijuana will be stored in high-security, fire-proof safes that

will be located within the main vault. Our vault will be in the center of the dispensary and

is surrounded by eight-inch thick poured concrete walls. The vault will be AC cooled

while maintaining a room temperature of sixty-two degrees. Inventory will be removed

from the storage safes only for immediate display and sale. All inventory will be placed

back into the storage area at the close of each business day.

All movement of medical marijuana will be tracked in the dispensary’s operating and

Point of Sale (POS) computer systems. To begin the day, authorized personnel will

retrieve medical marijuana from storage and bring it to the sales floor for display and

sale. At the close of business each day, authorized personnel will gather the unsold

medical marijuana and return it to the storage area. During this daily transition,

authorized personnel will strictly adhere to the inventory control and record keeping

plan, which will include thorough record keeping practices during all movement of the

medicine.

Containers storing expired, returned, damaged, deteriorated, misbranded, adulterated

or opened medical marijuana shall be separated from the other medical marijuana until

it is destroyed in accordance with our destruction policy. Expired, damaged,

deteriorated, misbranded, or adulterated medical marijuana shall not be stored in our

dispensary for more than one week, our dispensary shall maintain a supply of medical

marijuana that is only required for the normal, efficient operation of our dispensary.

Record Maintenance

Our company will use several operating systems and computer software all working in

conjunction with one another so safe, quality, and efficient operations ensure our

patients receive the care they need. Metrc, ASAP, OARRS, and Greenbits are the

preferred systems of our company. In addition to the computer software listed above,

manual record logs will be kept daily and stored to maintain backup records. Our daily

logs will include each time the medical marijuana is moved by an authorized agent.

Stored medical marijuana will be logged manually using our company’s log book. The

log book will be updated at the beginning and end of each day. At the end of each day,

the manual log book will be input into our inventory tracking system. This will log the

amount of medical marijuana in storage at the beginning of the day and the amount of

medical marijuana at the end of the day. Any discrepancy will trigger an internal audit

and security protocols.

Persons Who Will Have Access to Medical Marijuana

It is imperative to limit the number of authorized personnel that have access to stored

medical marijuana. Only the Inventory Control Agent, Dispensary Agent, and Owners

will have access to the stored medical marijuana. If law enforcement, or an authorized

State Agent needs access to the area for inspections, they will be accompanied by an

authorized agent of the dispensary and escorted in the restricted storage area. Patients,

visitors, and all other persons not specifically mentioned in this section that has been

granted access to the restricted medical marijuana storage area shall be strictly

prohibited.

Climate Control and Lighting Maintenance

Mildew and other molds on marijuana thrive in temperatures between 77° and 86° F, so

basic precautions of keeping our marijuana in a cool, dark place is necessary.

Excessive heat can dry out the cannabinoids and terpenes. Whether it be a

tincture, salve, balm, cooking oil, or edible, all cannabinoids will degrade under similarly

extreme conditions involving prolonged exposure to heat, light, or oxygen. The first step

to storing marijuana is to ensure that all three of these elements are well-controlled.

Lower temperatures also slow the process of decarboxylation of cannabinoids, the

process that transfers THC-A into the psychoactive THC and eventually degrades into

CBN. Warm air holds more moisture than cold air; therefore, humidity control is

paramount to keeping mildew and other mold contaminants away from our marijuana.

Keeping our marijuana stored in a controlled environment with the proper relative

humidity (RH) ranges between 59% and 63% RH when stored to maintain and enhance

color, consistency, aroma, and flavor. Light settings are another essential element of

safe medical marijuana storage. Harmful UV rays break down many organic and

synthetic materials. UV rays will degrade marijuana over time. We will store our

marijuana out of direct light which will also help control the temperature in the room. The

final component to maintaining the highest quality medicine while in storage is air/flow

control. While marijuana needs oxygen during growing and curing, storing medical

marijuana in a container with just the right amount of air is crucial to keeping it fresh and

true to its original form. Having too little air can greatly affect the relative humidity,

especially if the buds are not completely dried before storage. Too much air, on the

other hand, will speed up the degradation process as the cannabinoids and other

organic matter are exposed to oxygen.

Medical marijuana shall remain in the original, sealed containers or packaging as

delivered by the processor or cultivator as required by OAC 3796:6-3-01. It will be

recommended to processors to use hygrometers or Boveda Packs to monitor and

control RH levels when packaging medical marijuana.

Sanitation of Storage Areas

Our dispensary will be fully compliant. Overall sanitation of the premises shall be under

the supervision of one or more competent individuals assigned responsibility for this

function. In most scenarios, the Dispensary Agent will responsible for this daily task.

Packaging components, in-process materials, and products must at all times be

handled, stored, and distributed in a manner to avoid deterioration, prevent

contamination, and avoid cross-contamination. Containers of components, packaging

components, in-process materials, and product must be stored off the floor and suitably

spaced to permit cleaning and inspection. Components, in-process materials, and

products that can support the rapid growth of microorganisms of public health

significance must be held in a manner that prevents them from becoming adulterated.

Labels, labeling, marijuana, marijuana-derived products, and marijuana waste must be

stored in a controlled access area. Packaging components and products must be used

or distributed in a manner whereby the oldest batches or lots are used or distributed

first. Deviation from this requirement is permitted if such deviation is temporary and

appropriate. There will be a separate and secure area within the vault for temporary

storage of medical marijuana awaiting disposal.

❖

DISPENSING OF PRODUCT


Procedures/Process/Controls for dispensing medical marijuana.

▪
After completing all required training and certifications, Dispensary Agents will

be ready to dispense medicine. Customers entering the facility will be

greeted and verified as having a registry card and one other form of

identification as qualified patients or caregivers before entering the dispensing

area. The minimum number of employees in the dispensing area will be a 1:1

ratio of employee to patient/caregiver. The dispensary will have four (4)

processing stations each with their own scanners.

▪
Dispensary employees will arrive well in advance of opening to make sure the

store is prepared to safely take care of its patients. All employees will be

required to wear dispensary credentials at all times.

▪
Before a dispensary agent dispenses medical marijuana to a qualifying

patient or designated caregiver, the dispensary agent shall:

●
Issue a questionnaire to gather information regarding symptoms while the

patient is in the waiting area if this is a first time patient. This is more fully

discussed in the patient care and education section.

●
Verify the qualifying patient's or designated caregiver's identity and age.

The dispensary will not dispense medical marijuana to anyone under the

age of 18

●

●
Upon approaching desk for service, the dispensary agent or technician will

then scan the patient’s registry card and identification into the system to

retrieve patient registry data.

●
Require a current, valid patient or caregiver registry identification car and

current and valid state photo ID in compliance

●
The dispensary agent shall access the dispensary Greenbits operating

system, which will be METRC compliant to integrate all passing of

information of receiving to dispensing of all marijuana products. The

dispensary will pay the monthly license fees ($40) and have every item

properly bar coded for perfect inventory tracking. Greenbits will also be

ASAP compliant for reporting to the OARRS database.;

●
The electronic verification system will advise the validity of the qualifying

patient's or designated caregiver's registry identification card and make

sure all patient and caregiver demographic information is up to date

including other medications and allergies;

●
Offer any appropriate patient education or support materials. If this is their

first visit, they will be offered a private consultation to discuss their

qualified condition. If this is a returning patient, ask them if there are any

updates related to their symptoms and inquire into the effectiveness of the

medical marijuana specific strain and method of use.

●
The agent will verify that the amount of medical marijuana the qualifying

patient or designated caregiver is requesting would not cause the

qualifying patient to exceed the limit on obtaining no more than eight (8)

ounces of medical marijuana during any ninety (90) day period;

●
After verifying that the patient has not exceeded the allowable amount

within the last 90 days, a transaction will be entered into the dispensaries

operating system. If the patient has received any quantity within the 90

period, the sale will restrict to not exceeding that 90 day period amount;

●
The technician or dispensary agent shall verify that the patient has a valid

recommendation by verifying the recommendation includes all of the

information listed

●
The medical marijuana will be dispensed in a manner consistent with the

certificate to recommend and consistent with the instructions given for

proper use. The company medical director will oversee this process.

▪
If the customer shows signs of abuse or diversion, the technician will follow

protocol of denying service and reporting the situation to the State Board of

Pharmacy within required timeframe. The dispensary has discretion whether

to dispense a recommendation of doubtful, questionable, or suspicious origin.

▪
All sales will be in whole day increments.

▪
All transactions will be strictly limited to occurring between working hours, and

never outside the mandated 7am-9pm guidelines.


Product Labeling.

▪
The items sold will then be labeled in accordance and given to the patient or

caregiver. Transaction completed in the POS system and recorded as

leaving dispensary’s inventory. Orders will be numerically tracked and filed

for the mandatory three-year period. The record of sale will be transmitted to

State Board of pharmacy to update record of dispensing and subtraction of

inventory from dispensary site.

▪
The dispensary will include the name of our dispensary on all packaging of

medical marijuana products it sells. Each package sold will be placed in an

unmarked, opaque bag before leaving the dispensary. This will give the

patient an added level of security and privacy.

▪
Regulations
​
dictates labeling requirements and they will strictly adhered to.

▪
Example of label is attached as

▪


Updating/Maintaining Patient Records.

▪
Qualifying Patients Records, as required by the State Board of Pharmacy,

must ensure the following:

●
A qualifying patient record is established and maintained for each

qualifying patient who obtains medical marijuana from the dispensary; an

entry in a qualifying patient record is recorded only by a dispensary agent

or technician authorized by the dispensary policies and procedures to

make an entry;

●
A qualifying patient record is only accessed by a dispensary agent

authorized by dispensary policies and procedures to access the qualifying

patient record;

●
A qualifying patient record is provided to the Board of Pharmacy for review

upon formal request;

●
There are safeguards to prevent unauthorized access; and

▪
Documentation of any patient education and support materials provided to the

qualifying patient or the qualifying patient's designated caregiver, including a

description of the materials and the date the materials were given will be

updated in the patient records.

▪
For each time the qualifying patient requests and does not obtain medical

marijuana or, if applicable, the designated caregiver requests on behalf of the

qualifying patient and does not obtain medical marijuana from this dispensary,

the following:

●
The date,

●
The name and registry identification number of the individual who

requested the medical marijuana, and

●
The dispensary's reason for refusing to provide the medical marijuana.

▪
The technician will be trained to update patients’ profiles with helpful notes on

the patient’s account. Once the transaction is complete, the technician or

dispensary agent will document specific experiences with their particular

product, as well as concerns or questions they may have inquired about.

Notes of side effects, adverse reactions, and good responses to certain items

will be entered into the operating system to help guide optimal treatment in

subsequent visits.

▪
Electronically, all sales will, in real time, record all transactions to the State

Board of Pharmacy with system integration pursuant and consistent with ​
.

Being a new medication for most of those being treated, there will be ample

time allocated and staff present to make recommendations, answer

questions, and educate patients on proper use of items purchased. The

dispensing of all medication will be in accordance with rule ​
3796.20
​
and

verified per The sale will be completely entered in the dispensary’s operating

system and patient record at the time of sale, including all included in

▪
Confidentiality is paramount and all information will be transmitted in a

manner that ensures the information is in compliance with HIPPA,, other

privacy laws.

❖

INVENTORY MANAGEMENT PROCESS


Implementing Inventory Management System


Proper inventory management will result in an efficient dispensary operation. The

experienced pharmaceutical/pharmacist director will oversee our complex

inventory management system. The inventory system designed will be real-time,

web-based, backed-up at least daily, and accessible by the state board of

pharmacy immediately upon request.


Inventory management will begin with obtaining products only from licensed

processors and cultivators, and documenting current valid licenses. Inventory of

medical marijuana will be precise, down to 1/100th of a gram. We will use

precision scales that are calibrated daily. All weights must fall within specific

tolerance ranges to ensure there is no inventory shrinkage:

●
one gram must weigh 1.03 grams +/- .02 grams

●
each 1/8 oz. must weigh 3.55 grams +/- 0.2 grams

●
each oz. must weigh 28.55 grams +/- 0.2 grams


All acquisitions received will require the cultivator to be compliant with ​

​
upon

delivery.


Inventory reports will be capable of showing accurate inventory levels of all

products on hand. The METRC database and bar codes will track all additions,

movements within the dispensary, and dispensing throughout the day, and at end

of day, current inventory balances on hand. All movement will be tracked via

positive identification in the dispensaries operating system preferably using

biometrics. Daily deliveries will be added to inventory showing the processor or

cultivator delivering (as well as person actually delivering it and when) and

quantity, strain, variety, batch and lot number of each product. All products in the

dispensary will be in whole unit packages with bar codes attached. For each

product, the total number of units will be added to inventory showing whom from

the dispensary accepted the shipment and when. The inventory then will be

tracked via Greenbits operating system and POS, pinpointing every movement of

every product throughout the day using positive identification of those performing

the transaction.


Inventory movement from secure storage areas, to out-front displays, will only be

performed by key employees using positive identification. When inventory levels

in dispensary are low, they will be replenished and transferred in the Greenbits

system to show replenished inventory. The inventory from the dispensary to the

customer or caregiver will be tracked in Greenbits showing who performed the

sale, to whom it was sold, and the quantity of each specific product sold. Every

time the levels of inventory in the dispensing area are replenished from storage;

an audit count will occur to make sure computer database reconciles with that on

hand. In the event a discrepancy is suspected; the responsible employee will be

notified and an immediate investigation started. Daily audit counts by

employees, as well as random audit counts by responsible employees will

maintain accuracy, accountability, and early detection of possible diversion. All

employees will be trained about their duty to report any and all suspicious

activity, as well as any discrepancies they suspect. Any and all product

movement will be logged into the database, including returns/destructions.


At each step, those involved in handling the inventory must identify themselves to

the system with a secure authentication procedure (e.g., a unique employee

password or electronically-readable ID). The type of transition event will be

indicated and the inventory is identified by electronic reading of its tracking

number. The system automatically aggregates inventory by the types of

transitions through which it passes (all sales, all deliveries, etc.) and by time of

day. Where applicable (e.g., whenever loose inventory is being handled),

authorized personnel will determine the weight of the product, entering it into the

system. In this way, the flow of inventory through our facility is fully documented

in real time. Furthermore, we aim to make our tracking system self-monitoring so

that discrepant, invalid, or missing data would generate an automatic alert.


Opening and closing inventories will be required daily. A comprehensive

inventory of all medical marijuana will be done twice daily: before

commencement and after close of daily operations. All marijuana and items

containing marijuana are counted, weighed, or both. These inventory results will

be submitted to the Inventory Control Agent for reconciliation with the inventory

data generated the previous evening or in the operations of the day after being

closed out. Any discrepancies will trigger an inventory audit by the Inventory

Control Agent and, if confirmed, a review of electronic security and surveillance

data. Law enforcement authorities will be notified immediately if the Inventory

Control Agent ascertains that there has indeed been loss, theft, improper

diversion, or any other criminal activity.


At intervals not exceeding seven (7) days, the Inventory Control Agent will

conduct and document a manual audit of the dispensaries daily inventory that is

accounted for according to generally accepted accounting principles. Any

unexplained shrinkage will be documented and trigger a review of electronic

security and surveillance data. When the Dispensary determines where the

shrinkage occurred, appropriate corrective measures will be implemented. Law

enforcement authorities will be notified immediately if the Inventory Control Agent

ascertains that there has indeed been loss, theft, improper diversion, or any other

criminal activity.


Quarterly audits will be submitted to the Board of Pharmacy pursuant ​
.


All documentation required in shall be maintained in a secure, locked location for

three (3) years from the date on the document. These records will be kept

electronically and back-up each business day.


Recalled Products (OAC 3796:3-21)


Our company will meet or exceed the requirement of. Recalled products will be

isolated in a separate secured location of their own. There will be two possible

sources these come from. One being inventory presently in the dispensary, the

other from customers returning the product affected by the recall. If returned

from patient, the patient’s profile will be updated shojjwing the return for recall.

Recalls will be handled by accessing the item dispensing reports to show what

patients received recalled medication. If the dispensary possesses recalled

product, a manifest will be created showing identifying product as well as

quantities to be returned. These items will be accounted for in the dispensary

operating system, and able to be seen per State of California reporting system.

These items will be secured in delivery totes and secured with tamper resistant

tape or ties until destroyed using our destruction procedures. Upon destruction,

items will be removed from perpetual inventory in the computer database. All

recall notifications will be recorded and stored in proper file cabinets.


Our company will use media outlets such as local radio, newspaper, public

website, and social media outlets to communicate that there is a particular recall.

Once notification is received that a recall is necessary, the inventory tracking

system will inform our company of the cultivator/processing source and they will

be contacted directly.


The Board of Pharmacy will be notified within twenty-four hours.


Management of Returns


Destruction of returned products will be conducted weekly (same day, same

time) unless pre-approval from the State Board of Pharmacy is not granted and

in accordance with
​
.
​
All products will be scanned, counted, and verified by two

employees, one being a key employee. All returned products from customers will

have to be credited to the patient’s profile and stored in an area secured and

separated from all other inventory in the dispensary.

❖

INVENTORY OF UNUSED MEDICAL MARIJUANA FOR THE PURPOSE OF

DISPOSSESSION AND DESTROYING.


There are a limited number of circumstances in which medical marijuana can be

returned and those reasons are specifically mentioned in ​
.
​
There are no other

reasons medical marijuana will be accepted by the dispensary. If, however, is

satisfied, our dispensary has a comprehensive plan in dealing with such issues.


Due to state laws, any inventory being returned must strictly be destroyed

pursuant to. If items are returned by customers, a receipt will be provided to

them showing what they have returned, amount, and for what reason. The

patient’s profile will be updated and documented as to why they returned the

medication. Local dump box location fliers will also be displayed in the lobby

promoting responsible destruction of all patient medications.


How Patients and Caregivers will be Charged for Such Returns


The dispensary will adhere to a patient-friendly return policy that will be essential

to all aspects of our operation. The first step in this process is to ensure that the

patient is made aware prior to the purchase of medical marijuana that the

dispensary and State of California have a strict policy regarding the return of

medical marijuana. The patient will be informed that we would like to be made

aware as soon as possible of any product safety issues that have escaped our

screening process so that we can promptly analyze and correct the problem. An

unaccepting attitude toward product returns will only discourage reporting of

quality concerns and encourage diversion for monetary gain. We will serve our

mission better by supporting the return of products that patients find

unsatisfactory so long as we strictly adhere to the rules of our state.


If medical marijuana is returned because it is no longer needed or the patient’s

registration expires or is revoked, then pending verification that it was in fact

dispensed by our facility, the patient will receive a receipt indicating the type,

date, and amount of returned medical marijuana.


Our goal is to develop a policy that neither discourages nor incentivizes returns.

We will work to develop a responsible policy on compensating patients for

recalled products. We are proposing that no charge be accessed for the returning

and destruction of products, and realize the service is an excellent way of

preventing drug diversion.


How Returns Will be Tracked


All returned, altered, or damaged products shall first be inventoried and weighed

into the system and then destroyed by grinding and mixing with paper, plastics,

and coffee grounds. All included items will be inventoried and documented in a

perpetual inventory log, and added to the Greenbits operating systems inventory

(ASAP format) with positive identification as items to be destroyed for additional

tracking. Electronic record of all destructions maintained for minimum of 3 years

per state board of pharmacy requirements. The items will be inventoried based

on origination of product, what was returned or placed to be destroyed, amount

of each product, and the date they were received to be destroyed.


How Any Returned Medical Marijuana Will be Secured at the Facility


The products for destruction will be secured in a separate secure area, secured

with a lock accessible only by key employees, in the rear storage area of the

building. Upon destruction, the inventory system will be zeroed out showing all

products were destroyed. Each product shall be weighed individually prior to

mixing together for grinding and disposal, this includes the weighing of coffee

grounds, paper and plastics, and weighed afterwards to insure a equal total

combined weight.


The Maximum Amount of Time That Returned Medical Marijuana Will be Stored

at the Facility


At least seven days prior to rendering medical marijuana unusable and disposing

of it, the dispensary shall notify the state board of pharmacy. Notification shall

include the date and time the medical marijuana will be rendered unusable and

disposed.


Our facility will plan to do weekly destructions, same day and time of week, upon

prior approval from the State Board of Pharmacy. This will prevent any products

waiting for destruction to be only in the facility a maximum of 7 days.


We shall be using the medical grinder Model No. TM8500 Series by Franklin

Miller TaskMaster Grinder Marijuana Waste Shredder. The waste shall then be

discarded within a secured Rubbermaid container within our locked secured

Disposal room for later disposal in our outside locked garbage container to be

removed from the premises within seven days after destruction and delivered to

a permitted solid waste facility for final disposition. During the garbage removal,

security guards shall be present as garbage trucks enter and exit the premises.

The security guard and or employee shall make sure that the garbage personnel

cycles the garbage.


The Inventory Control Agent (whom will also be a Key Employee) must be

present for all on-site destruction and must, along with at least one other

employee acting as witness, sign a printed record of disposal, which will be kept

as a hard copy or electronically as a scanned facsimile for not less than three (3)

years.


Whenever medical marijuana is destroyed on site an inventory record is

generated indicating:

▪
the control numbers associated with the medical marijuana destroyed,

▪
the reason it was destroyed,

▪
the manner in which it was destroyed,

▪
the amount destroyed,

▪
the date and time it was destroyed, and

▪
those present during the destruction.

❖

DIVERSION PREVENTION OF PRODUCT

The Company’s Pharmaceutical Director is a Registered Pharmacist with over 30 years’

experience who will be the Head of Pharmaceutical compliance for the Board of

Pharmacy. They will also be the designated representative for the Dispensary. The

Pharmacist understands the standards that must be followed to ensure accurate

secured inventory levels. This knowledge and experience will be incorporated in the

SOP for this Company.

Diversion of medical marijuana at the dispensary will begin with the hiring of trustworthy

employees, a rigorous interviewing process, background check and fingerprinting.

Working in conjunction with the local drug task force, utilizing OARRS and METRC

system, and communicating with the State Board of Pharmacy will be a priority of the

dispensary.

Reiterating the importance of using good moral and ethical judgement always in the

workplace, and the repercussions for knowingly dispensing illegitimate orders. The

Company shall implement monthly training sessions for its employees to education

them on the products and safety protocols to prevent diversion, theft, or loss.

The Company will strictly comply with the requirements outlined in Chapter 3796.

It should be noted that the Company has exceeded all requirements regarding video

surveillance and security equipment required in Chapter 3796. All activities occurring

on the premises shall be recorded and available for review if diversion, theft, loss or

other issue arises by the Board or other government agency.

The Company will begin each business day with a pre-opening audit of the dispensary’s

medical marijuana at the facility. This audit will be referenced to the past closing days

audit to verify the amounts match. The audit will be logged and signed off on by the

designated representative on a daily basis. The dispensary shall maintain a supply of

medical marijuana that is not more than is required for normal, efficient operation.

The Company shall only permit the following persons to enter the dispensary:

●
Licensed dispensary employee;

●
Registered patient or caregiver whose active registration is verified before entry

into the dispensary department. Patients and caregivers shall not be permitted

behind the service counter or in other restricted access areas; or

●
Contractors, vendors, authorized agents from the Department, local, State, and

Federal law enforcement authorities. All others who necessitate access shall be

under direct personal supervision while on the dispensary’s premises.

The Company employees while on the dispensary premises shall wear their employee

identification card issued by the Board of Pharmacy. Said ID card will contain a clear

photo of the employee, the license expiration date; employee’s current name and the

dispensary name. This ID shall be worn above the waist by the employee.

Each dispensary shall have a designated representative at all times. Said person shall

hold a key employee license. The Company shall maintain a designated representative

at each dispensary location for a minimum of 20hrs per week and must be available for

contact if the dispensary employee needs them during operation hours. The designated

representative will monitor all actives in the dispensary and make sure that all policies

implemented by the Board under Chapter 3796 are conformed too. If a change in a

designated representative occurs the Company will strictly comply when hiring an new

one.

Any dispensary employee arrested for a disqualifying offense or if a dispensary knows

or suspects theft, diversion or loss of medical marijuana the designated representative

shall immediately notify Board. and if the employee is terminated or suspend their ID

badge shall be returned to the Board.

The Company will establish and maintain written policies and procedures as submitted

in an operations and management plan, approved by the state board of pharmacy, for

safe handling, security, inventory and distribution of medical marijuana. The policies

shall include protocols for identifying, recording and reporting diversion, theft, or loss

and correcting inventory logs.
​
.
​
The Company’s pharmacists will review the

dispensary organization policies and procedures annually and update as needed or as

requested by the Board of Pharmacy. Each review and update shall be documented.

OPENING: The patient shall be logged in to the patient waiting room by the security

employee once their information is logged. In the patient waiting room the designated

representative and key employees shall verify the patient’s recommendation card is

valid and input them into the database.
​
.
​
Once their data is input into the system they

will be allowed to enter the show room escorted with a key employee where all the

medical marijuana samples are displayed. The doors entering any area that contain

medical marijuana shall contain the following notice: “DO NOT ENTER-RESTRICTED

ACCESS AREA-ACCESS RESTRICTED TO AUTHORIZED EMPLOYEES ONLY.”

SHOW ROOM: The Company shall have strict policy to have a one on one approach to

all patients. Only one patient per key employee will be allowed in the show room to

prevent diversion, theft, or loss. Patients remaining on the property that are not engaged

in authorized activities will be asked to leave by security. ​

​
Once a patient is ready to

make a purchase the key employee shall lock up all samples in their respective cases

and retrieve the patients medicine from the vault. The patient’s purchase will then be

input into METRC.

The Company shall have strict rules regarding accepting payment. The key employee

will count the money in front of the patient, then count is a second time prior to placing it

into the till. The same procedure will be conducted when providing change. Once the

patients purchase is completed they will have their product placed into a opaque bag

and escorted to the exit door where they will be electronically buzzed out.

At the end of each day, the designated representative shall conduct a closing audit on

the dispensary’s inventory. Any discrepancy with the inventory will immediately trigger

an audit.

The designated representative will comply with the rules outlined in and will notify the

Board and local police agency of any diversion, theft or loss. Written reports and

records shall be made immediately available to the Board.

The Company will review the inventory tracking and control system that associates

every product sold with a single transaction, a single patient or caregiver, and a single

dispensary agent. All sales take place under camera surveillance that captures

inventory movement as well as the faces and identifying features of the patient making

the purchase and the dispensary agent making the sale.

The Company will also be able to track employee movements through the logged card

reader print outs to see where each employee was during the possible diversion, theft of

loss

If diversion, theft of loss of medical marijuana has occurred from a dispensary, the state

board of pharmacy shall review and approve the improvements of the storage and

security of the premises and products.

Further the Company shall not hire anyone who has been denied a license to prescribe,

dispense, administer, or sell a controlled substance; held a license by the drug

enforcement administration that was restricted or surrendered; and has been subject to

disciplinary action by any licensing entity.

❖

SANITATION AND SAFETY

❖
Sanitation is a key component of The Company’s quality assurance, product safety,

and agent safety programs. In compliance the Company shall implement policies

and procedures related to receiving, inspecting, segregating, preparing, packaging

and storing medical marijuana in accordance with adequate sanitation principles.

❖
The foundation to a clean and sanitary Dispensary and
​
preventing contamination

first begins with implementing the following proper
​
hand-washing techniques
​
:

❖
Taking a least 20 seconds to complete the washing procedure, using a

hand-washing sink and cleaning compound,

❖
Rinsing under clean, running warm water;

❖
Applying an amount of cleaning compound recommended by the manufacturer of

the compound;

❖
Rubbing together vigorously for at least 15 seconds while paying particular attention

to removing soil from underneath the fingernails and creating friction on the surfaces

of the hands and arms, fingertips and areas between the fingers;

❖
Thoroughly rinsing under clean running water;

❖
Thoroughly drying the washed body part.

❖
The Company shall implement a plan that assigns responsibility for sanitation within

the Company and outlines a detailed cleaning schedule, methods, equipment and

materials to be used in cleaning the facilities of the dispensary; and taking steps to

ensure that all sanitation procedures apply to work performed by contractors or

temporary employees and work performed by full-time employees or regular during

the ordinary course of operations.

❖
The Company shall implement proper sanitation as to the ​
handling of cannabis

products
​
, including the following procedures:

❖
Avoiding bare hand and arm contact with exposed, finished cannabis products;

❖
The use of suitable utensils such as deli tissue, spatulas, tongs, single use gloves or

dispensing equipment when handling exposed, finished edibles or infused products;

❖
Keeping his/her hands and exposed portions or arms clean;

❖
Cleaning hands and exposed portions of his or her arms (or, as applicable surrogate

prosthetic devices for hands and arms), during the following times:


Immediately before working with usable cannabis or other cannabis products

prior to packaging;


After touching bare human body parts other than clean hands and exposed

portions of the arms;


After using the toilet;


After coughing, sneezing, using tobacco, eating;


After handling soiled equipment;


As often as necessary to remove soil and contamination and to prevent

cross-contamination when changing tasks;

❖
Keeping his/her fingernails trimmed, filed and maintained so that the edges and

surfaces are cleanable;

❖
Unless wearing intact gloves in good repair, avoid the use of fingernail polish or

artificial fingernails;

❖
Wearing clean clothing appropriate to the tasks assigned to the employee

❖
The Company will use equipment of proper design to accomplish its objectives in the

most efficient manner, by the following means:

❖
The equipment and utensils used will be:


Of appropriate design, size, and suitably located to facilitate operations for its

intended use and for its cleaning and maintenance; and


Constructed so that surfaces which have direct contact with components, in

process materials and marijuana are not reactive, additive or absorptive so as to

either:

▪
Alter the safety, identity, strength, quality or purity of the products beyond

established requirements; or

▪
Allow the migration of deleterious substances or impart colors, odors or tastes

to products;


Safe, durable, corrosion-resistant, nonabsorbent, of sufficient construction to

withstand repeated ware washing, are finished to have a smooth, easily

cleanable surface; and are resistant to pitting, chipping, crazing, scratching,

scoring, distortion and decomposition;

❖
The dispensary will establish written procedures and records concerning the

cleaning and maintenance of equipment (including procedures regarding methods,

equipment and materials used in cleaning and maintenance operations) that:


Ensures that any substances required for its operation, such as lubricants, do not

encounter components, product containers, in-process materials, or marijuana so

as to alter their safety, identity, strength, quality or purity of the marijuana beyond

the official requirements;


Ensures that equipment and utensils are cleaned, maintained and, as

appropriate for the nature of marijuana, sanitized and sterilized at appropriate

intervals to prevent malfunctions or contamination that would alter the safety,

identity, strength, , quality or purity of the marijuana beyond the official

requirements (including, where necessary, the disassembly and reassembly of

such equipment);


Assigns responsibility for cleaning and maintaining equipment;

❖
Establishes a schedule for maintenance, cleaning and, where appropriate, sanitizing

equipment or utensils, and for equipment or utensils that have direct contact with

marijuana or marijuana products, cleaning/sanitizing at the following times:


At a frequency specified by the manufacturer, or if the manufacturer does not

specify a frequency, at a frequency necessary to prevent the accumulation of soil

or mold;


Each time there is a change from working with raw marijuana products to working

with finished marijuana products;


As to cavities and door seals and surfaces of heating appliances, at least once

every 24hrs by using the recommended cleaning procedure of the manufacturer;


As to the surfaces of equipment that do not have direct contact with marijuana

products, as often as necessary to keep them free of accumulations of dust, dirt,

residue, or other debris;


At any time during operation when contamination may have occurred;

❖
Ensures that after cleaning and before use, the surfaces of equipment and utensils

that come in direct contact with marijuana or marijuana products are sanitized in:


Hot water manual operations by immersion for at least 30 seconds with a

temperature of 170°F or above;


Hot water mechanical operations by being cycled through equipment that is set

up and achieving a utensil surface temperature of 160°F as measured by an

irreversible registering temperature indicator;

❖
Provides for the inspection of equipment for cleanliness immediately before use.

❖
The Dispensary’s warewashing equipment shall include in its operation of use of

fresh hot water as a sanitizing rinse, at a temperature of between 180°F and 194°F

as it enters the manifold;

❖
The Company shall contract with a local pest control company to implement proper

and safe pest controls that are safe for consumable goods. The Company shall

implement the following
​
12 Step Approach
​

​
to Prevent Infestations of Pests
​
by doing:

▪

INTERIOR

❖
Inspect the property to identify active infestations or conditions conducive, and

develop a treatment plan;

❖
Utilize a HEPA backpack vacuum system to physically remove any visible pests

from the structure;

❖
Coat fecal material with Nibor D product to affect the bacteria and disrupt insect

digestion;

❖
Treat cracks and crevices in structure and contents with Nibor D powder in order to

impact areas where insects take harborage.

❖
Use a Hartley duster, inject Nibor D powder into voids where insects live and breed;

❖
Using a mop solution or duster, apply to cracks and crevices that are routinely

washed;

❖
An IPM and quality assurance step, use insect monitoring stations to routinely check

insect pressure inside the structure. Caulk, as needed.;

▪

EXTERIOR

❖
Web wipe accessible eaves and other outside areas with a Webster head treated

with Microcare;

❖
Using a B&G, treat hot spots around windows and doors;

❖
Use a power sprayer
​
on landscape features, including up structure's foundation by

2-3 feet and out away from the structure by one foot to create a barrier. Also, treat

sidewalk cracks & edges, water/meter boxes, tree trunks and under bushes.

❖
Apply granules or baits to all outside perimeter of the dispensary.

❖
Caulk small cracks, crevices and insect entry points.

❖
D-9.2 RECORD KEEPING


Employee Records


Every employee will begin with their own personal files, including emergency

contacts, application, fingerprinting, background check, salary, taxes and

withholdings, employment status (full vs part time), education and certifications,

and initial training completed for employer as well as state requirements. The file

will also include CEU requirements for that employee with certificates of

completion. Employee will also be provided a handbook and description of

position they are hired for.


Operating Procedures and Controls


Electronic records will be the primary source of record keeping in the dispensary.

Documents deemed necessary for filing will also be kept for a 3 year minimum

period for additional auditing purposes. The dispensaries operating system will

be capable of using positive identification showing who was responsible for all

medication movement. The computer system will be backed up every evening

and in constant communication with the State Board of Pharmacies reporting

system. The minimum documents referred to in rule 3796:6-3-17 sections E1-11

will be secured by key employees only in the rear storage areas of the

dispensary.


Audit Records


California State board of Pharmacy as well as DEA and Drug task forces will be

permitted to inspect and conduct investigations as they need. Upon proper

identification of such persons, the dispensary will provide either original

documents or copies to the agent. If originals are surrendered, a copy will be

produced, documented with who received the original, and replaced back into

proper file. Visitor log will be updated as to all who were present.


Staffing Plans


Business Records


Surveillance Records


Attendance Logs


Employees will utilize punch clock time system for salary, and their swipe keys

will also provide information as to who is in the dispensary and when.


Quality Assurance Review Logs


Quality reports will be transcribed as soon as physically possible. Precise items

such as who took the initial report and when, patient involved, any adverse

effects noted, any medication ingested, who reported the incident, time we

notified physician, and a narrative summary of everything that happened or was

said. Patient safety is the primary concern. We will be relaying the incident to

the prescribing physician, as well as any other persons deemed necessary,

including FDA. All quality assurance reports will be maintained, reviewed, and

utilized for employee training. Every incident will be reported to our insurance

company, and an action plan will be implemented to help prevent the action from

occurring in the future.


Cash Transactions


This industry requires a great deal of cash transactions. Our company has

secured a privately- insured, state-chartered bank to handle our banking needs.

That being said, cash transactions are still likely and must be handled

appropriately. We will count all money twice and change twice. Accuracy is

extremely important.

❖

SERVICES OR PRODUCTS BEING OFFERED


Plant material


Concentrates


Vape


Tools for Safe Consumption

❖
Will develop a form for clients to request a more in depth Pharmacist consultation.

In the likes of performing a medication therapy management service to help identify

specific patient questions or concerns.

❖
Stock a small supply of patient monitoring systems specifically for disease states

being treated with marijuana (ie. home blood pressure machines used to monitor

side effects, scales for tracking weight progression, etc)

❖
Holding periodic educational classes for dispensary customers

❖
Stocking of medication delivery systems

❖

VETERAN/INDIGENT ACCESS PLAN


Veteran Discounts


Indigent Discounts

❖

ENVIRONMENTAL IMPACT PLAN


Environmental Sustainability Overview


Our company is dedicated to conducting its operations in a manner that is

ecologically sustainable from an energy consumption, water consumption and

waste generation standpoint. Our company also has a preference for medical

marijuana that is Clean Green Certified, produced using natural, organic

methods. In furtherance of these goals, we will consult with and, as necessary,

retain an environmental engineer to assist with its plan and will, at minimum,

adopt and adhere to best management practices. This will include methods,

policies, and procedures in the following areas

▪
Maximizing energy efficiency by using LED lighting, Energy Star lighting

products, use, where appropriate, of photo-controls for exterior lighting unless

security needs dictate otherwise.

▪
For HVAC equipment and controls we will install vent dampers, replace

inefficient components, which should not be an initial concern since this is

new construction, use programmable thermostats and controls, seal and

insulate ducts and hot water pipes and use Energy Star HVAC products.

▪
During construction, we will install roof and wall insulation, control air leakage,

insulate windows, use storm or insulated windows carrying the Energy Star

label.

▪
We will otherwise attempt to meet or exceed the energy efficiency

requirement of the International Energy Conservation Code.


Our company will use green building measures whenever feasible, utilizing

material such as denim insulation, non-toxic paint, and materials that do not

off-gas.


Our company will apply for and utilize any and all available PG&E programs for

free technical assistance in creating an energy efficient plan for construction for

the building shell, building systems and processes and effectuating the other

goals stated in this section.


Solar panel usage will also be explored.


Water Conservation


Our company will instruct, train, and educate its staff as to water conservation

measures including the following methods: avoiding water wasting techniques,

the identification and reporting to appropriate management members of leaks in

any portion of the water delivery, distribution and plumbing systems in and about

the premises where the dispensary conducts its operations.


Our company will employ water conserving equipment and materials as follows:

water meter monitor including technology to identify leaks, the use of low flow

equipment in sinks and toilets, the use of cleaning agents that do not rely on

water.


Our company will also train and instruct staff in the following methods for

preventing discharge to storm drains: identification of chemicals and other

substances that are inappropriate for discharge into storm drains, develop spill

prevention and control program, prohibit the use of petroleum-based cleaning

products, acids phosphates or other similar agents or solvents that may produce

liquid discharge or run-off, and prohibit the use of any products which contain

heavy metals, paint any portion of the roof of the building comprised of

galvanized sheeting with an enamel paint, properly storing and segregating all

cleaning and sanitizing products so as to prevent leakage, improper placement

of dumpsters and waste container in areas that are not directly exposed to

rainwater or with covers that are watertight, as well as warning sign posted about

the premises not to dump waste fluids in storm drains or areas of the premises

that lead to storm drains.


Solid Resource Conservation


Our company will use, when available, paper plastic and other contains that have

been produced using recycled material, identifying vendors of such products and

training staff as to the use of such vendor. We will endeavor to minimize

packaging and waste wherever possible.


We will institute a recycling program whereby the staff are trained as to recycling

programs operated by local waste management providers and private recycling

providers. Used or discarded paper, plastic or other items are placed for pickup

and recycling by waste management providers or transported to private recycling

centers.


Good Neighbor Consideration (Odor Control)


In the interests of being a good neighbor, our company will implement an odor

control plan to mitigate any potential nuisance. The following procedure will be

followed: the dispensary will use equipment where fresh air is brought to each of

the ducted systems via a fresh air duct that is run to the exterior of the structure.

Fresh air quantities are calculated using the American Society of Heating an d

Refrigeration Engineers Standard 62.1. This fresh air will tend to pressurize the

space, the dispensary is designed for a negative pressure to contain internal

odors. To accomplish this, an in-line belt-driven exhaust fan is provided to

remove the amount of fresh air provided for the occupants and an additional

amount that will ensure a negative pressure within the space.


To prevent odors from escaping the facility, the in-line exhaust fan is equipped

with a filter section loaded with 30 lbs. of activated carbon, in a rack-mounted

configuration. Activated carbon is an extremely effective absorptive odor control

substance.


Once system is running, system shall be air balance to ensure design air flows

for supply, fresh air, and exhaust air base value have been met. Once

completed, a differential pressure gauge shall be used to ensure that a negative

building static of no less than 0.05 of negative building static has been achieved.

A maximum negative sensor establishes the base line of operation for odors in

the out-going air stream.


Once odor control has been established, periodic testing shall be conducted to

ensure that the odor control systems are operating to maintain the baseline. As

the filters age, replacement will be required and will be conducted, as determine

by the calibrated sensor on the test equipment.


Testing will be done, in the absence of other standards, in accordance with

Standarized Odor Measurement Practices for Air Quality Testing. Testing shall

be done using a field Olfacotmeter, calibrated in accordance with odor control

guidelines and standards using the Scheduled Monitoring protocol.


Planned, scheduled monitoring on a daily walk-about visit around the exterior of

the site near the exhaust system is required. Evaluation shall include, but not

limited to, fan operation, distribution system integrity, and filter media

effectiveness.

❖

STAFF EDUCATION AND TRAINING


Overview

▪
Our company will meet or exceed the training requirements established in.

Our pharmaceutical and medical director will work in conjunction with a local

doctor with his/her certificate to recommend to ensure our employees have

the most up-to-date medical information to properly inform our patients. Our

dispensary designated representative will be responsible for establishing and

overseeing the dispensary training program. Certificates of completion,

transcripts, and other documentation will be kept in each individual’s

employee file and reviewed semi-annually to ensure all training requirements

are fulfilled.

▪
Foundational training that is not included in the ongoing CEU requirements

will include all of the following minimum standards. We intend on hiring

certified technicians, preferably with experience in a retail or hospital

Pharmacy that have a basic understanding of dispensing medications. These

employees will act as Dispensary Agents. The Dispensary Agents will not be

permitted to dispense medication until the required training is completed and

documented in their personal file. Personal hygiene, dispensary sanitation

and security protocols will be reviewed and adhered to. The process for

registering employees for NABP e profile ID numbers will be initiated. The

understanding of, and the duty to report any suspected or confirmed drug

diversion to the proper departments. They will be trained on the dispensaries

operating system (prospectively Greenbits), and the proper protocol for

entering and verifying all conditions are met before dispensing (registered

Physician, condition, quantity limitations, etc.). They must show proficiency in

understanding requirements set, as well as the ability to access Drug Laws of

California for necessary questions. They must be proficient in entering and

maintaining inventory movement as well as identifying discrepancies. They

will be trained on duty of denying service and reporting the incident to the

State Board of Pharmacy with twenty-four hours. HIPPA responsibilities and

proper reporting of violations will be taught.

▪
In addition to substantive training, our staff will be trained on customer/patient

service and how to properly handle cash transactions.


Substantive Training Content

●
At a minimum, our majority owners and staff will all be Marijuana

Dispensary Certified from a reputable marijuana education company. As

of the date of writing this application, both owners are Marijuana

Dispensary Certified. Additionally, all employees dealing directly with

patients will be Dispensary Agent Certified by a reputable marijuana

company. These training requirements will inform Dispensary Agents and

other supporting staff how to instruct our patients on methods of use,

cannabinoid and terpene profiles, matching symptoms with specific

marijuana strains, authorized uses of medical marijuana, different forms of

medical marijuana, recognizing signs of abuse, and will ALL be trained to

specifically inform the patients NOT to smoke or combust medical

marijuana for consumption.

●
Initial Medical Marijuana Training
​
– Our company will hire an expert

consultant in medical marijuana to train our employees, including all

directors and owners on the intricacy of the

●
Legal Division –
​
The majority owners of Entity A are attorneys. This will

benefit the company immensely when training employees on regulatory

compliance as well as operational, security, and safety protocols. The

legal division will be responsible for training employees on all of the

applicable patient cardholder laws, caregiver requirements, and instruction

on qualifying conditions, security regulations, operational regulations,

safety protocols, disposal/destruction policies, and security protocol

compliance.

●
Pharmaceutical Director –
​
In conjunction with local doctors with their

certificate to recommend, the pharmaceutical director will be responsible

for holding training sessions for the employees regarding the proper

dispensing of medicine, the potential side effects of the medicine, potential

allergens, safety resources given an adverse reaction like the toll free

hotline, the inventory management system for employees directly handling

the medicine, safe handling of medicine, HIPPA (confidentiality

requirements), OARRS and ASAP training, and ongoing medicinal

marijuana updates as the education for marijuana as medicine evolves. It

should be noted that the proper dispensing of medicine training will

include limits on medical marijuana during the 90-day period, how that

recommendation is renewed, and the proper dosing amounts given the

patient’s needs. Every owner, as well as the pharmaceutical director will

be thoroughly trained on the Metrc Inventory Management system. Once

properly trained, employees will be trained and tested prior to

employment. After initial orientation is satisfied, the working licensed

technician will adhere to at least the minimum 16 CEU hours every 2

years as required in code 3796:6-3-19 section D. At least one CEU will be

obtained in EACH of the required areas, as well as annual HIPPA training,

unless otherwise required per Board rules. The continuing education will

include all listed requirements per 3796:6-3-19 section 1-7.

●
Security Agent
​
– The designated security agent will be responsible for

training and continuously updating the staff on any and all safety

protocols. The Security Agent will work with local law enforcement for

input on best practices regarding safety and security measures. This will

include transportation security protocols, emergency protocols, and overall

security of the facility. Internally, the Security Agent will work in

conjunction with the owners to keep an updated, efficient security protocol.

The Security Agent will be training on all security equipment, security

recordkeeping/attendance logs, theft diversion techniques, and what do to

in the event of a security breach or theft incident. The Security Agent will

know the location of all cameras and panic buttons.

●
Medical Director/Designated Medical Liaison
​
– Entity A will develop

relationships with local doctors and refer to them as our designated

medical liaisons to train employees regarding how to properly instruct our

patients on responsible use. These doctors will all have certificates to

recommend and will work with our medical director to develop the best

course of action for ongoing training. Our employees will be trained NOT

to give medical advice; rather, limit the advice to marijuana related

questions and direct medical questions as well as adverse effects to their

medical provider that recommended marijuana and/or our company

medical or pharmaceutical director.

●
Owners/Designated Representative
​
– Will be responsible for ensuring

dispensary employees receive a minimum of sixteen hours of continuing

education for each two –year licensing period. Just as important, the

owner and designated representative will be responsible for weekly

meetings to provide updates on internal policies. The advisory board will

also meet monthly to discuss company policies and updates in the

medical marijuana community.

▪
Hours of mandatory training

●
Marijuana Dispensary Certification and Dispensary Agent Certification

requires between 40-45 hours of training. This is mandatory prior to being

employed with our company.

●
After initial orientation is satisfied, the working licensed technician will

adhere to at least the minimum 16 CEU hours every 2 years as required in

. At least one CEU will be obtained in EACH of the required areas, as well

as annual HIPPA training, unless otherwise required per Board rules. The

continuing education will include all listed requirements section 1-7.

▪
Elective training for dispensary employees

●
Our company will incentivize additional elective training. Promotions

and/or raises will factor in employee diligence and their proactive

approach to ensuring our patients have the most thorough and up-to-date

information.

●
In addition to the base training requirements and CEU, employees will

receive the following mandatory training hours:

♦
Six (6) annual hours of strain specific updates in treatments for

qualifying conditions. New strains including the cannabinoid and

terpene profiles and which symptoms has it been effective in treating.

The Pharmaceutical Director will be responsible for arranging this

training. Any additional training in this area that the Pharmaceutical

Director has received will be taught to the dispensary employees.

♦
Six (6) hours of training regarding dispensary best practices and how

those practices can be implemented in California.

♦
Four (4) hours in methods of use, dosing, benefits, and/or risk of use

training. The pharmaceutical director will be responsible for continuing

education on the harms of medical marijuana as well as the benefits.

♦
Three (3) hours in compliance training. This training will also be

ongoing and may require additional hours. The legal division will be

responsible for this portion of the training.

♦
Three (3) hours in updated security protocols and emergency training.

This will be conducted by local law enforcement and the Security

Agent.

♦
Three (3) hours in recognizing signs of abuse. The dispensary owners

have extensive experience in this area and will be responsible for

overseeing this education. Person A has been on the local drug court

board for over four (4) years and has been a criminal defense attorney

working with addicts in the community for a decade. Our company will

work with local law enforcement and drug court programs to identify a

patient that is under the influence, abusing marijuana, or abusing drugs

in addition to marijuana use.

▪
Source of training described.

●
Our company will have training manuals for each section of training

described above. Those manuals will continuously be reviewed and

updated as needed. At a minimum, manuals will be reviewed

semi-annually. We will have training books from industry leaders, as well

as books from medical and holistic doctors on the subjects of medical

marijuana for employees to read at their leisure. Every qualifying medical

condition will be listed in a training manual with the recommended strain to

treat the condition. Additionally, based on the symptom an within the same

manual, we will list the recommended administration to treat the qualifying

condition.

●
Sources providing certificates will include Registered Pharmacist that is

managing the dispensary, Pharmacist technician letter, approved State

Board of Pharmacy live seminars, as well as any other pre-approved

sources found appropriate. Not only will the certificates be filed in the

employee file for verification, we will also update requirements in

Pharmacy technician letter. All CEU material presented by Registered

Pharmacist will be pre-approved at least 60 days prior to conducting, and

following all requirements listed in 3796:6--3-19 sections F 1-8 and E 1-7.

●
Continued Training will be handled in the form of seminars and/or training

sessions within the facility by medical and industry experts.

●
Owners and designated representatives will also keep the dispensary

employees continuously updated on immediate changes to the law. Any

changes in regulatory compliance or State Board of Pharmacy Rules will

require an immediate update. These updates will be held informally in the

form of weekly meetings. Weekly meetings will inform the dispensary

employees of any updates of internal operations and/or security

measures. These meetings will ensure that employees have the most

up-to-date information to properly advise our patients in between formal

training sessions for continuing education hours.

❖

PATIENT CARE AND EDUCATION


Prior to conducting business, our Pharmaceutical and Medical Director will

develop patient education materials The standardized forms will be submitted to

the State Board of Pharmacy soon after the dispensary is awarded a license to

operate a medical marijuana retail dispensary. The forms will include patient

support information and materials listed
​
.
​
All patient education and monitoring

forms will be readily available to anyone entering the dispensary, and all

employees will be proficient with all information included as well as able to

answer questions that may arise. Updating of forms will be done periodically, if

deemed beneficial, upon State Board of Pharmacy approval.


Research and medicinal effects tracking are critical components of our

educational approach. As part of our education plan, we are developing a tool kit

for our patients and caregivers to document pain, cachexia or wasting syndrome,

nausea, seizures, muscle spasms, or agitation. The toolkit will include:

▪
A log book that patients will need to maintain track the use and effects of

specific medical marijuana strains and products;

▪
Forms to rate the scale of pain, cachexia or wasting syndrome, nausea,

seizures, muscles spasms, and agitation; and

▪
Guidelines for the patient’s self-assessment or, if applicable, assessment of

our patients by the caregiver.


The goal of our research is two-fold. First, we want to ensure that our role in

providing medical marijuana is consistent with accepted medical practices,

keeping in mind that our staff should not give medical advice. Second, we want

to make sure that we can capture and use patient data from our self-assessment

tools that will allow us and our patients to prepare and participate in clinical

surveys and reports to refine and further document the effects of medical

marijuana. Through our self-assessment tools and partnerships with leading

wellness and medical research facilities in the area, we also plan to provide our

patients opportunities to participate in ongoing medical studies and clinical

research trials regarding pain, cachexia or wasting syndrome, nausea, seizures,

muscle spasms, or agitation. Public information regarding such studies and trials

will be invaluable helping us develop a greater understanding of marijuana

strains and form effects on debilitating illnesses.


Frequency with which the training plan will be updated


Medical marijuana specific training will be ongoing. Seminars, expos, certification

programs will be explored as they become available. Our staff will meet weekly in

between training sessions for any new discoveries through our independent

research and due diligence. At our weekly meetings, new discoveries will be

brought to the boards attention. New product research in our state will be

explored. This will be done by maintaining close relationships with our California

cultivators and processors.


At least semi-annually the medical director will visit the medical marijuana

dispensary site and review the medical educational literature provided to patients

and their caregivers. At that time, a refresher course will also be given to ensure

that all staff members are well versed in the pros and cons of the use of medical

marijuana and also to the risks and benefits of the use of medical marijuana. In

addition, the staff will be informed on the signs and symptoms of patients who

may be under the active influence of marijuana or other substances (either legal

or illicit) to a degree of physical and/or psychological impairment.


Regular training of staff to maintain their familiarity with current regulations,

technology, and dispensary practices is a priority. Compliance with federal laws

such as HIPAA to protect patients against misuse of information identifiable to

them.


How new information will be incorporated into the training plan


The dispensary owners in conjunction with our pharmaceutical director and

medical director will meet to discuss incorporation of new information, products,

methods of use, and new potential qualifying conditions. If there is a new

qualifying condition, this will be incorporated immediately and our system will be

updated. This will best serve our patients and potential new patients suffering

from the new qualifying condition.


The medical marijuana dispensary will ask patients to complete a patient

self-assessment logbook on a monthly basis. The acquired data will be sent to

the patient’s primary care physician and also to the physician who wrote the

medical marijuana recommendation. The information will also assist our staff to

make appropriate recommendations regarding choice of strain or hybrid. The

patient self-assessment logbook will collect data on the effect medical marijuana

has had on their symptoms. The patient self-assessment attached to the patient

care plan outlines exactly what is expected of the patient. This will be updated

periodically as circumstances change for the patient.


The method for providing updated training to dispensary employees


In house training sessions, live seminars, and online certifications from reputable,

industry leading medical marijuana companies will be used for training.

Employees will be tested on training content and must pass the test by their third

attempt in order to remain employed with the Dispensary.


The Pharmaceutical Director and Medical Director will develop and research

courses that will best suit our company. Our directors will be responsible for the

following training regarding medical marijuana specific issues: identifying the

patient’s particular ailment and his or her recommending physician; identifying

the strain or strains of medical marijuana most suitable to treatment of that

ailment; the role of CBD and THC, their medicinal effects and interrelationship;

determining whether an ailment requires short or long term usage; proper

treatment plans with the patient/caregiver and/or their families; training on how to

receive and handle patient complaints.


Our staff will conduct periodic reviews of the patient’s plan with the patient and

seek input from the patient as to the products and services provided.


Frequency with which updated training will be provided to dispensary employees.


As new information emerges for this new medicine, our staff will be trained. At a

minimum, we will have semi-annual training on strains, terpene profiles,

cannabinoid profiles, drug interactions, new potential qualifying condition, and

most effective methods of use. All staff will also go through periodic refresher

seminars, as well as new training on any policy updates or changes in procedure.

All adverse events procedures will be rehearsed in periodic drills.

❖

PATIENT CARE AND EDUCATION


Overview


The Pharmaceutical Director will be responsible for verifying all required training

be completed at the appropriate time. Pre-employment training, as well as the

required 16 CEU’s every 2 years, will be logged and verified on a regular basis.

Employees will be encouraged to attend conventions and conferences for at

least a portion of CEU education due to the relatively recent introduction of this

profession. We will have Drug Laws of California, Drug Facts and Comparisons,

Pharmacist and technician letter, and Natural Medicines Comprehensive

Database available to all employees. A list of websites will also be displayed and

capable of accessing via internet from the dispensary. Department of Health and

other sources will be utilized in obtaining CEU credits upon State Board of

Pharmacy approval. Any other resources, as they become available, will be

added upon requirements or desire. We will track CEU progress in the

Technician/Dispensary Agent file and keep it updated with additional credits. We

will mandate that all courses related to marijuana in the technician/dispensary

agent letter be included in the biannual requirements. All Pharmaceutical

Director lead training agendas and materials will be submitted for approval to the

State Board of Pharmacy at least sixty (60) days before being conducted.


Attached to this section we have provided charts, graphs, and informative

diagrams that will be available for all employees to help aid with advising our

patients regarding which strain of marijuana may work best for them. The

attachments match symptoms to strains, provide cannabinoid and terpene

profiles for popular strains.


Online and live seminars will be encouraged to continually update each

employee on the most cutting-edge breakthroughs and technology for medical

marijuana. All employees and owners will accept responsibility for this

knowledge so that our patients receive the highest quality care. Medical

marijuana strain specific training will be handled by leaders in the marijuana

industry and updated continually. Dispensary employees will be encouraged to

research marijuana related health information and bring any new information to

the medical and/or pharmaceutical director’s attention so they may pursue a

certified continuing education course. This training will also be cross reference

with our internal medical and pharmaceutical director, both of whom have over

20 plus years of experience in their respective field.


All employees will receive official Company reference material, written in plain

English and presented in an easy-to-use outline format, explaining our patient

care requirements.


Recognizing the signs of abuse or adverse events in the medical use of

marijuana


The Medical Director and Pharmaceutical Director will be responsible for training

on all staff regarding signs of abuse. The CEO of the business is an experienced

guardian ad litem that works with children of parents that have significant drug

addiction. Additionally, the CEO is an experience local county drug court board

member working directly with recovering addicts and relapse prevention. This

level of experience with drug abuse will be a major benefit when dealing with

employees, patients, and creating comprehensive guides in this area. It will be

important that employees are able to recognize not only when someone may be

abusing medical marijuana, but if they are abusing other narcotics while also

using medical marijuana. Community resources and hotline information will be

provided in the lobby area. Prior to the first visit with our patients, they will

receive instructions on these resources.


Signs of abuse and misuse include psychotic behavior, erratic speech, suicidal

tendencies, impaired motor motions, paranoid thinking, hallucinations and

impaired motor movements to name a few. There are some precautions and

adverse reactions associated with the use of medical marijuana. Dizziness, dry

mouth, hyper and hypotension, palpitations, faintness, depression, drowsiness,

impaired memory, headache, and difficulty paying attention, hallucinations from

extreme allergy, are some more common side effects associated with the use of

marijuana. Since the collection of side effects is very limited with the use of

medical marijuana, the process of patient interaction will be a two-way exchange.


Instructions on use of medical marijuana to treat a qualifying condition


The Medical and Pharmaceutical Director will instruct employees on how to

advise patients on how to properly administer medical marijuana. Employees will

also be trained on the most effective method of delivery depending on the

patient’s needs.


A complete understanding of the different types of cannabinoids and terpenes, as

well as routes of administration will be essential for all employees to begin

working in the dispensary. Due to being a new medication for most that enter the

dispensary, patients will need to be counseled on everything from what can be

treated with marijuana, proper use of products, side effects, how to choose

different types of products, and the key to starting low and going slow.


Dispensary employees will be instructed on dosing and that the labels should be

strictly adhered to. Dosing training will be ongoing as knowledge of the medicine

evolves. Although dosing will be clearly marked on the label, it is important to

explain how to dose properly given the preferred method of use.


Dispensary Agents and other employees responsible for informing patients

directly about medical marijuana will be trained on all methods of administration,

including the pros and cons of the following:

▪
Vaporizing;

▪
Edibles, oils, capsules;

▪
Tinctures and sublinguals;

▪
Topicals;

▪
Transdermals;

▪
Suppositories;

▪
Raw Marijuana Juicing; and

▪
Smoking (strictly prohibited);

●
Even if not strictly prohibited there are more effective means of

administration with less adverse effects than smoking. Even if legal, this

would not be a recommended method of use.


Risks associated with medical marijuana, including possible drug interactions


We will utilize resources of providing feedback on adverse events to toll free

number and other databases. Training on drug interactions will focus on

CYP1A2, CYP2C9, CYP2D6, CYP2C19, and CYP3A4 enzyme inhibitors, SSRI

inhibitors, as well as medications affecting blood coagulation. Pregnancy, child

reproduction, allergic reactions, and psychiatric conditions are contraindications

for the use of marijuana. Operating motorized vehicles strictly warned against.

Educating the staff on identifying individuals will be an ongoing procedure.


Before actively working as a dispensary employee, all employees will be trained

on our computer system, including inventory management tools, OARRS PMP

utilization and interpretation, NPI verification, patient demographics, dispensing

rules and regulations, proper documentation and record keeping procedures, toll

free telephone line for reporting adverse events.


Guidelines for support to patients related to the patient’s symptoms; and


Dispensary employees and administers will be trained to provide patients will

forms to help aid the patient and the dispensary agent the necessary information

to be serve the patient. A comprehensive self-assessment questionnaire will be

provided and required to be filled out prior to the visit. A dispensary

self-assessment questionnaire has been attached to this section.


When a new patient or caregiver comes to the dispensary to receive medical

marijuana treatment, an information package that has been prepared will be

distributed at that time. The information package includes the following items:

▪
A patient symptom logbook. A logbook will allow patients to record his or her

symptoms before and after the use of marijuana for medicinal purposes. This

will help the patient’s physician and also the dispensary employees to assess

whether or not the medicinal marijuana is having any therapeutic benefit for

the symptoms in question.

▪
Each patient or caregiver will receive in their information packet three simple

check lists and visual assessment sheets to evaluate the following quality of

life parameters:

●
Perceived effect of medical marijuana on the underlying disease process

●
Pain score assessment

●
Activity of daily living assessment

▪
The patient or caregiver will be asked to report to the patient’s prescribing

physician and also to the employees of the dispensary site the perceived

score evaluation the three outlined parameters at least on a monthly basis if

the patient is receiving medical marijuana at regular scheduled intervals.

These assessment tools will assist the dispensary in understanding whether

or not there is a perceived therapeutic benefit from the strain or hybrid

selection utilized by the patient in question.


Guidelines for refusing to provide medical marijuana to an individual who

appears to be impaired or abusing medical marijuana


It is the policy of the dispensary to refuse an attempt to fill a medical marijuana

recommendation if it is apparent that the patient is intoxicated with alcohol,

marijuana, or any drug that is either legal or illicit.

PATIENT CARE AND EDUCATION (Adverse Events Reporting)


Serious adverse physiological events are rare from the use of medical marijuana.

However, like any substance, medical marijuana might cause an allergic reaction

or some other unexpected idiosyncratic medical problem. The employees of a

medical marijuana dispensary might not have formal medical licensing but they

will be aware of potential problems that may arise. The following symptoms

would warrant the discontinuation of medical marijuana and the notification of the

patient‘s physician that an adverse event may have occurred as a consequence

to marijuana use:

▪
Fevers, chills, or weight loss not attributable to an underlying disease

process.

▪
Chest pain, a pounding sensation in the chest, or an irregular heartbeat

experienced during or after the use of medical marijuana.

▪
Cough, wheezing, sputum production or shortness of breath experienced

after marijuana use.

▪
Development of hives or other rashes.

▪
Headaches or any change in hearing, vision, taste or smell.

▪
Nausea, vomiting, abdominal pain, or change in bowel habits

▪
Any appearance of non-healing sores in the mouth, tongue or throat.

▪
Any problems with continence of urine or any burning sensation upon

urination.

▪
Any new muscle, bone, or joint problems.


Batch and lot numbers of product if possible, when they took the medication,

exactly what happened to the patient, how long the incident lasted, was medical

treatment sought, and what was the outcome and how are they doing now. The

patient’s Physician will be contacted and notified of the event. We will have

standardized forms to fill out prompting whomever is documenting the event, to

be less likely to exclude any valuable information. These standardized forms will

be filled out completely, and include any corrective actions taken either by the

patient or dispensary. The Severity of the adverse event will be evaluated by the

Pharmacist, and then the reporting will be escalated based on my professional

judgement. We will report events to the FDA per FDA form 3500, and or

Department of Health as necessary. If the State Board of Pharmacy establishes

a better or preferred method of reporting, that process will be followed in addition

to our internal dispensary storage of any and all events. In addition, the

processor will be notified of any suspected adverse events caused by the

manufacturing or processing of the medication. In the event that the event is due

to processing, the patient will be asked to see if they have the specific product

still available, and a possible recall may be initiated per processors request. Any

complaints patients may have in regards to product quality will be directly

reported to the processor, and any action they request will be followed.


Circumstances that require reports of adverse events to cultivator and

processors, and/or the State Board of Pharmacy Timeframe for such reports

❖

PATIENT CARE FACILITIES


The dispensary will be located as stated in Section A of the application. This area

is generally underserved and is an excellent location to ensure California

residents have access to medical marijuana. The land is approved by the local

planning and zoning commissioner. We will work diligently with the local

government to ensure local laws and codes are properly followed. Additionally,

the local government has fully embraced the industry and have been extremely

accommodating to our company.


The facility will have an ADA approved bathroom. Other features of the campus

will include a reception desk/cashier area and a private patient consultation room

to discuss the products available. Other areas of the dispensary will be off limits

to patients and will be clearly marked as restricted areas. Other features of the

dispensary campus include: a vault/storage room where the medical marijuana

product will be held in a secured safe and can be organized for distribution,

supply closets, an employee kitchenette /lounge, training room, and a file room

where meticulous records will be kept. The site selected for the dispensary of

medical marijuana is located at a convenient location in the community between

two main roads. The facility will have ample parking and will include parking

spots for the physically disabled. There will be a wheelchair access ramp and

located in a well-lit area. Per the state and local zoning rules, the site will be a

sufficient distance away from any school, park, church, residential area, and

rehabilitation facility.


Adequacy of Size and Location

▪
Dispensary Department

▪
The dispensary floor will be located at the front of the building. There will not

be a door granting direct access to the area and the exterior wall of the area

will be constructed with 8-inch-thick concrete walls with re-enforced vertical

rebar grouted solid at 4’-0” O.C. The dispensary floor size will be more than

appropriate to serve the needs of our patients. The patient will enter through

the security door from the waiting area. Patients or caregivers will gain entry

and escorted to the dispensary floor area. This area is approximately 881

square feet and a ceiling that is 14 feet high. The facility provides comfort,

privacy, and security throughout the duration of the patient’s experience.

▪
Restricted Access Areas

▪
Patients will be limited to the foyer, security check-in, waiting room, bathroom,

consultation room, and dispensary floor. All restricted areas will be forbidden

and only accessible by authorized agents. While on the dispensary floor, each

patient will be accompanied by an employee. Our dispensary will maintain a

1:1 ratio of employee to patient while on the dispensary floor or in the

consultation room.

▪
Restricted Areas include the vault/storage area, which is approximately 471

square feet. The ceiling is 12 feet high and the entire vault/storage area will

be surrounded by 8-inch-thick concrete walls. The front security office,

disposal room (61.75 sq. ft.), labeling area (70 sq. ft.), and computer room

(16.9 sq. ft.) are strictly prohibited. Patients will go no further than the

dispensary floor area.

▪
Waiting Room

▪
The patient or caregiver will enter into the foyer area, then through door #2

and into the waiting area. This area is 309 square feet. This will give enough

space and comfort for multiple patients, but no more than 5 at a time. There

will be plenty of seats and educational material available to the patients.

▪
Patient Care Areas

▪
There are several patient care areas. First, the patient receiving office, which

will overlook the waiting area. This will be occupied by a dispensary employee

(receptionist) and will aid the patient during check-in. If it is the patient’s first

visit, they will be greeted by a trained technician and escorted to the

consultation room, which is located through the waiting area and door #14.

The consultation area is comfortable at 185.8 square feet. There will be a

chair and/or couch in the room for added comfort.


Summary of the patient flow through each area


We want to provide a welcoming, pleasurable experience for our patients.

Although we want premium security, we also want our patients to feel welcomed

and relaxed.


Our dispensary will have a single entrance for patients. The approved store

hours will be clearly marked at the entrance and strictly adhered to. Our patients

will enter through that entrance into the foyer area. To the left of the foyer will be

the security area. This is where the patients will be greeted by our security agent

who will verify their state-issued I.D., proper Medical Marijuana Card, and/or

proper caregiver identification license.


Once verified, they will be escorted through the security door and into the patient

waiting area. There, they will be greeted by staff and if they are a first-time

patient, they will receive a patient questionnaire to help inform the Dispensary

Agent/technician of their needs. While checking in they will produce the medical

marijuana registration, certificate to recommend, and DD-214, if applicable. Also

in the patient waiting area, they will find a multitude of educational pamphlets,

charts pairing conditions with strains, and other helpful information relating to

cannabinoid and terpene profiles.


Once available, the technician/dispensary agent will meet and greet the patient

and discuss the patient’s expectations. If it is the patient’s first visit and they

require more privacy, the technician/dispensary agent will direct them to the

private consultation room to discuss the patient’s options and review the doctor’s

recommendations. Otherwise, the patient will be directed to the dispensary floor

to discuss their options. If there is an option approved by the State that is more

efficient than the cash option for payment, the dispensary will use that option. If

not, there will be an ATM in the waiting area for the patient’s convenience.


The technician/dispensary agent will take the time necessary to educate the

cardholder on the various products and consumption methods that are available

and how those products could possibly help relieve some symptoms they are

experiencing.


Once the transaction is complete, they will exit through door #5 into a secure

area and then again through door #6 to exit the premises and enter the parking

lot area. Door #5 and #6 are on a remote door release and controlled by the

on-duty security agent. Maximum patient and caregiver occupancy in each area

at any given time will require a 1 to 1 ratio. Meaning, for every patient on the

sales floor, there will be at least one employee. There will be a maximum of two

patients in the sales floor area because there will be a maximum of two

employees in that area. Additionally, there will be a maximum of five (5) patients

allowed in the waiting area.


The amount of time the applicant expects to interact with both new and returning

patients


For first time patients, we anticipate spending approximately forty-five (45)

minutes with the patient reviewing the questionnaire, answering their questions,

engaging in conversation and dispensing the medicine. For recurring visitors that

have no updates in recommendation or no new ailments, we anticipate spending

approximately 10 minutes with the patient on the sales floor. Security and patient

check-in should take no more than 10 minutes for returning patients.

​
Number of dispensary employees who will staff each area.


The security area will staff one security agent during all business hours. The

patient receiving area will include two employees (receptionist and office

administrator. The dispensary area floor will consist of two trained

technicians/dispensary agents. The pharmaceutical director will be located in the

patient consultation office; however, when a patient is not present, they will

ensure the inventory management system is updated and operating properly.

Periodically, depending on the demands of the dispensary, one of key employees

will be at the dispensary ensuring compliance and day-to-day operations.


Conclusion


For many of the patients, this will be their first time in a dispensary. Our goal is to

put the patient at ease and educate them regarding medical marijuana. It will be

important to build a rapport with our patients. Spending time making sure they

are making informed decisions is essential in building that rapport. Patients will

NOT be coming to our dispensary for a cure; rather, they are coming to our

dispensary to help them find relief from the symptoms of their illness. Our

responsibility is to discover those symptoms while having a conversation rather

than an interrogation. Compassion and patience is a priority at our company and

that message will be delivered to the patient as well as all staff.

7. Sales Strategy

Competing in the medical and recreational marijuana industry requires keeping up with

trends and creative strategies. Cannabis retailer marketing efforts need to be crafted

carefully to maximize the return on investment.

Building brand awareness is imperative for any burgeoning marijuana dispensary.

Today, we’ll provide a few effective cannabis retailer marketing strategies that can

increase traffic and boost sales.

Street Promotion

Creating a buzz in your community is all about interacting with the locals and presenting

inviting messaging to encourage customers to walk in. Establishing a promotional

street team to hand out flyers with a coupon or discount in densely populated shopping

areas can really be beneficial.

Utilizing brand ambassadors to connect with the public and answer questions will also

bolster support in your community. It’s important to staff your promotional street team

with individuals who are knowledgeable about your business and the cannabis industry

as a whole. This type of cannabis retailer marketing can really drive sales and help

your business assimilate into the neighborhood.

Dispensary Events

Hosting dispensary events is a great way to bring in new business. Whether it’s a

customer appreciation day, educational classes, or an Independence Day BBQ, events

always see a good turnout. It’s a great opportunity to sign-up new customers, engage

with current customers, and sell some inventory.

Offering classes on cultivation or infusion can really separate your brand as a resource

for clientele who are interested in learning more. You’ll need to make sure that your

event is in compliance and you may even need a special license but this sort of

cannabis retailer marketing continues to produce results.

Outdoor Signage

Investing in outdoor advertising is always smart especially since the location is in a high

traffic area. A well placed billboard advertisement can attract a lot of attention and

even guide customers to your location.

Marijuana dispensaries that are compliant have no reason to hide so ensuring that the

exterior of your storefront has adequate signage is imperative. Illuminated outdoor

signage will increase visibility and many dispensaries use window signage to advertise

specials for first time customers.

Digital Marketing

One of the primary reasons marijuana dispensaries collect email and phone information

is for digital marketing campaigns. Sending out information regarding daily discounts,

upcoming events, or product recalls is simple if you’re using the right dispensary

software.

Social media is the perfect advertising medium for cannabis retailer marketing. Not only

can you let your followers know about sales specials but you can really curate the story

and mission of your dispensary brand.

8. 1.3 Proof of Capitalization & Funding
Management has allocated upwards of for the initial capital and operating needs. Since the suggested location is owned by management, this reduces the initial capital required. The company has also qualified as a Social Equity applicant, reducing the application fee for licensing. Along with applying for the social equity grant provided by Eaze, Momentum.

Based on our provided projections, High Speed Healing should service a minimum of 105 clients per day (1.6.1.D) , with an average ticket price of $ With a daily closing of $ and monthly closing of $ . With in expenses, labor and other capital requirements, this leaves our potential profit of not including any corporate growth.

9. 1.2 & 1.4 Budget & Financial Projections (See Attached Spreadsheet)

SOCIAL POLICY AND LOCAL ENTERPRISE PLAN

2.4 FMC Section Sec 9-3316b defines appropriate guidelines High Speed Healing must

meet in order to qualify as a social equity applicant. ⅓ of the total annual work hours

must be performed by an employee with the following requirements:

●
Annual Family income below 80% AMI

●
Convicted for a cannabis related crime that could have been prosecuted as a

misdemeanor or citation under current State law;

●
Lived in a low to moderate census tract in the city for a minimum of three years

●
Veteran; or

●
Former foster home youth who was in foster care as a minor.

●
Unemployed; or

●
Receiving Public Assistance

High Speed healing is dedicated to providing higher paying positions exceeding living

wage restrictions. (2.1)

Benefits 2.2

The Company’s founders are investing in their own money in the company

because they believe in the medicinal benefits of medical marijuana and its

impact on the opioid epidemic in California. It is our sincere goal to establish high

standards for the California Medical Marijuana Control Program by consulting

with industry experts and partnering with industry experts that will establish

efficient operational methods that guarantee safe, high quality medical marijuana

from an experienced dispensary team. That team includes the company’s

founders that are experienced, ethical attorneys to ensure the company exceeds

compliance and regulatory demands. Another integral part of the team is the

Medical and Pharmaceutical Director. Each will ensure that medicine is

dispensed in a safe, efficient, and quality assured manner while also keeping

immaculate records. Finally, our company has engaged in post-license

consultation service with a cutting edge, highly skilled medical marijuana

dispensary owner to aid in the operational component of this new California

industry. The consultation will be used as guidance only and will be compensated

for advice and recommendations only. Our company will have no long-term

obligation to the company and will rely more heavily on the operational

experience of our pharmaceutical director as well as the wealth of experience in

the medical industry of our medical director, which has more than 30 years of

experience operating his own practice. Together, our company will be the most

skilled, highly trained, and efficient medical marijuana dispensary

2.5 The company is managed and operated as a local family owned operation.

Renatta Carter-Ford, Co-Owner.

Oversee daily operations including financial matters, business development, community

involvement, and sales and marketing management for the company. Mrs. Carter-Ford

has years of successful business operations experience and community involvement

within the Fresno area. With multiple property investments within the community. Mrs.

Carter-Ford owns the suggested dispensary location, decreasing the overall capital

requirement. In addition to being a successful business woman, Mrs. Carter-Ford has a

long history of community activism, she is a member of the National Association for the

Advancement of Colored People (NAACP), a member of the Order of Eastern Star

Fraternal Organization a founding member of the Chinatown Fresno Foundation, LLC.

She is regularly volunteering and fundraising for nonprofits, as well as serving on

multiple leadership boards. Mrs. Carter-Ford has organized and contributed to

numerous food giveaways to the elderly and homeless, providing scholarships to local

students, annual fundraising for children with Autism Spectrum Disorder, annual toy

drives, backpack and school supply donations to Fresno community schools and much

more.

Tyrone T. Carter, Co-Owner

Also a Fresno native, with daily operations oversight, staff and community education.

Developing and implementing successful standard operating procedures in multiple

cannabis operations. Holding a strong leadership role required Mr. Carter to have a

vast knowledge of quality cannabis products in order to properly treat and educate

patients and team members within his facilities. This extensive knowledge has allowed

him to continue to grow his career in the cannabis industry. With a prior injury, and

multiple narcotic prescriptions, Mr. Carter’s knowledge of the medicinal and therapeutic

benefits of cannabis has allowed him to become an expert in the industry through

diligent study and tracking of the industry. His passionate belief in the potential benefits

of medical marijuana has developed his primary mission of increasing the educational

opportunities within the community.

2.6 DESCRIPTION OF EMPLOYEE DUTIES AND ROLES


Roles and Descriptions Overview


Our company will initially rely on a staff of approximately 8-10 people. We will

require highly skilled, meticulous individuals with a preference toward previous

pharmaceutical, medical, and/or regulatory experience.


Management Positions:

▪
Chief Executive Officer/President:
​
She will be responsible for the oversight of

the entire business. Working in conjunction with the Medical Board, COO, and

CLCO, she will be responsible for the operational success of the dispensary.

Many of the duties of the COO will be shared with the CEO. The CEO is also

responsible for reconciling Inventory Control an accounting systems and daily

deposits to the bank.

▪
Chief Operating Officer/Executive Director:
​
The dispensary’s point-person for

operational oversight and management will be its Executive Director (ED).

The ED will be responsible for implementation and organization of day to day

facility operations. He will be responsible for the general welfare of the staff

as a Human Resources specialist. The ED, in conjunction with the Chief

Legal Compliance Officer will be responsible for assuring that the facility is in

compliance with all City and State Regulations. The ED will also be

responsible to ensure that all operations are run in strict compliance with

dispensary policy and procedure. This would include, but not limited to: safe

handling of medication, inventory control and tracking/loss prevention

management, oversight of the packaging room employee oversight. He will

work with the other Officers to implement daily operations policy and

procedures and act as liaison with them, staff, and vendors. He and the

President shall have authority to resolve conflicts at all levels within the

organization, and shall be identified to all person and entities located with 100

feet of the dispensary, who shall be given his name and phone number to

contact for reporting problems or concerns with operations.

▪
Chief Legal Compliance Officer (CLCO):
​
He is responsible for all regulatory

compliance and will create and update the company legal manual. Any and all

contact with the regulatory agencies will be the responsibility of the CLCO All

legal forms, employee contracts, and contracts with outside vendors will be

reviewed and drafted by the CLCO


Entrance Screening Staff:
​

​
Entrance Screening Staff will be responsible for

greeting and verifying the status of the patient or caregiver before allowing them

into the dispensary floor area. They assist with the lobby intake, educational

material, and overall comfort.


Dispensary Agent (DA)/Technician
​
:
​
The DA/technician is responsible for

ensuring that all patients are qualified to receive medication. They will be trained

to verify status and to give dispensary advice on patients’ needs relating to

medicinal marijuana, its properties, strengths, and strains. After the patient has

selected, the transaction is referred to the payment staff who handle the financial

aspects of the transaction. The DA/technicians will be on duty at all times during

the operating hours of the dispensary. They are responsible for daily set up.


Inventory Control Agent
​
:
​
The Inventory Control Agent will be responsible for

implementing and overseeing the inventory control system in coordination with

the Pharmaceutical Director, CEO and COO. They will monitor inventory counts

and establish theft/diversion prevention procedure, relying on both the

computerized inventory system and upon secure human procedures in the

handling of inventory and money. For the first two years of operation, the

Pharmaceutical Director will also be the Inventory Control Agent. This will ensure

all protocols have been tested and the Pharmaceutical Director is able to

evaluate the procedures for efficiency prior to hiring staff to fill the same role.


Purchasing Agent:
​

​
The Purchasing Agent (PA) is responsible for identifying

suitable products based on patient need and purchasing such products at

favorable rates while ensuring quality of medicine is not compromised. The PA

will work closely with the Pharmaceutical Director, Dispensary Agent/Technician,

COO, and Inventory Control Agent to ensure proper tracking of purchases. The

PA handles processor/cultivator transactions and will work in coordination with

the Quality Assurance Specialist. For the first two years of operation, the COO

will also be the designated Purchasing Agent.


Quality Assurance Specialist (QAS)
​
:
​

​
This QAS is responsible for scales

calibration and, to ensure all medicine is free from toxins, molds, pesticides, and

other impurities, and will act as liaison with the testing laboratories. They will be

responsible for all product handling and quality of product.


Medical Director &Pharmaceutical Director (Medical Board)


The Pharmaceutical Director will be responsible for overseeing inventory tracking

and control. The Medical Board will have operational oversight and responsibility

for the inventory control system. This individual will be responsible for seeing that

the Inventory Control Plan is implemented and operates as intended. The agent

also bears responsibility for ensuring that the electronic tracking system is

operating properly, that daily opening and closing inventories are performed as

required, and that manual inventory results tally with electronic records. Further,

the Board and Inventory Control Agent are responsible for performing a full audit

of the inventory and inventory records at least once every 30 days and whenever

discrepancies are detected.


The Medical Board, along with the CEO and COO will be in charge of hiring all

staff. The Medical Board will be responsible for constructing and maintaining

approved CEU courses through the State Board of Pharmacy, as well as

educational materials for patients. The Pharmaceutical Director will oversee that

all operating systems are properly working, tracking, and reporting all data to the

State Board of Pharmacy in real time (PMP and METRC compliant). The CEO,

COO, and Medical Board will construct the operations manual for the dispensary.

Record retention requirements maintained at the facility, and proper record

keeping guidelines will be overseen and verified by the Pharmacist. The

Pharmaceutical Director will act as the HIPPA compliance officer. The Medical

Board will implement standard forms for reporting adverse events.


Sales Associate
​
: The sales associate handles all payment and financial

transactions from a separate payment station and assist the DA.


Maintenance:
​
Part-time employee responsible for the cleanliness of the facility.


Office Administrator/Bookkeeper:
​
The Office Administrator will take responsibility

for daily accounting duties. The Office Administrator will cooperate with the

dispensary’s outside accounting firm and Inventory Control Officer to complete

regular audits of the system.


Security Agent:
​
Our company will employ a Security Agent to oversee the safety

of staff and the security of the facility. The Security Agent is responsible for all

security of the facility and its perimeter, and will train all staff as to basic security

protocols. The Security Agent is also responsible for the security and safety of

the immediate environment outside the facility perimeter to the extent that the

dispensary’s operation relates to the welfare of the neighbors, arising from the

facility’s present in the neighborhood. The Security Agent will be responsible for

implementing the dispensary’s design plans for the security procedures and

protocols, the video surveillance system, its backing up and video log. They will

be responsible for ensuring that all security equipment, alarms, locks, cameras,

and surveillance data are properly functioning, maintained and operational. They

will maintain strict vigilance for diversion and deviation of medicine. They will act

as liaison to local law enforcement for security issues with the facility.

2.7 All employees will be required to execute Labor Peace agreements as a part of

their hiring policies and employee handbook

2.8 A minimum of 30% of High Speed Healing employees will be local Fresno residents,

with a goal of 100% local hiring program

a. Hosting/Funding Expungement Clinics or related outreach

High Speed Healing will be partnering with numerous Southern California Bar

Association attorneys, legal aids and county representatives in order to design the most

effective expungement program. The clinic will be designed to assist low-income clients

in the Fresno community with the completion of court expungement paperwork.

Volunteer attorneys meet with clients to determine whether they qualify for an

expungement. If the client is eligible, the volunteer attorney/ legal aid will assist in the

completion of the necessary paperwork. This clinic will provide a one-time brief service

to clients every other month on Friday mornings at 9:30 am.

California State law now allows individuals to work through an expungement process

that can stop arrests – and even convictions – from impacting job hunts, educational

advancement and housing opportunities. The High Speed Healing will offer a criminal

record expungement clinic every other month on Friday Mornings to help individuals

clean up their background checks.

High Speed Healing will be partnering with numerous Southern California Bar

Association attorneys, legal aids and county representatives in order to design the most

effective expungement program. The clinic will be designed to assist low-income clients

in the Fresno community with the completion of court expungement paperwork.

Volunteer attorneys meet with clients to determine whether they qualify for an

expungement. If the client is eligible, the volunteer attorney/ legal aid will assist in the

completion of the necessary paperwork. This clinic will provide a one-time brief service

to clients every other month on Friday mornings at 9:30 am.

These expungement clinics also allow for High Speed Healing to work with clients who

are possibly qualified to work within the facility to advance their career while exceeding

the requirements of FMC Section SEC 9-3316b.

b. Crafting an environmentally sustainable business model

High Speed Healing is dedicated to reducing our carbon footprint. Along with business

across the country, becoming a more eco-friendly operation has proven to dramatically

decrease the negative impact on our climate and our community while increasing the

efficiency of our operation, decreasing the cost of running our business and the image

of the High Speed Healing Brand.

While High Speed Healing focuses on becoming a more eco-friendly business we will

be using resources with the best value for everyone beginning with post-consumer

waste (PCW) products like printing paper, packaging, toilet paper, and napkins, which

are made from recycled materials. Printing as little as you can and make sure to print on

the highest percent of PCW paper you can find. Go paperless with bills, and send

invoices to your clients via email or another electronic method.

Harsh, toxic chemical cleaners in the workplace first and foremost have a significant

impact on the personal health of employees. Down the drain and somewhere else in the

environment these harsh chemicals have a lasting impact on water quality and

ultimately the habitat quality for animals. Cleaning products like a hemp-based castle,

biodegradable sprays, or animal-free soaps are a simple step to taking care of your

employees, their workspace, and the environment.

High-efficiency lights like LEDs and CFLs

Also supporting Eco Friendly Marking

Clean Energy Month (March)

Arbor Day (April)

Earth Day (April)

National Bike to Work Day (May)

Energy Action Month (October)

Upgrading the facility to alternative energy like solar will inevitably change the way High

Speed Healing as a business uses energy. Not only is solar dramatically decreasing

carbon footprints, it is also the cheapest and most readily abundant form of energy. The

current Federal tax credit, also known as the Investment Tax Credit, or ITC, allows you

to claim up to 26% of the total cost you pay to install solar panels from your federal tax

burden for the year.

A poll of U.S. consumers found nearly half would shift their buying habits to reduce their

perceived personal impact on our global ecosystem. The surveyed consumers belong to

an American audience that consumed an estimated $128.5 billion worth of sustainably

branded goods in 2018.

Our facility is conveniently located next to the local transit station. This access to public

transit allows consumers and employees to reduce their carbon footprint and reduce

traffic.

Our facility will also be practicing green procurement. Our procurement policies will be

outlined to source goods that are manufactured in a sustainable fashion, Do not contain

toxic materials or ozone-depleting substances, Can be recycled and/or are produced

from recycled materials, Are made from renewable materials, Do not make use of

excessive packaging and are designed to be repairable and not throwaway.

During the facility remodel and any future construction we will send usable materials to

organizations such as Habitat for Humanity vs waste facilities. The proceeds from the

sale of the materials from Habitat for Humanity are used to fund the construction of low

income housing in our community.

Overall, one of the best ways to make our business will be more environmentally

sustainable is to partner with like-minded people and organizations in our industry and

in our community.

Neighborhood Responsibility Plan

Overview

With the goals of the City of Fresno, the local community and High Speed

Healing we intended to exceed the expectations set forth. ​
Per Sec 9-3307,

High Speed Healing’s facility located at 1142 F Street, Fresno CA 93706 is no

closer than eight hundred (800) feet from any property boundary

containing any of the following:

A cannabis retail business.

A school providing instruction for any grades pre-school through 12

(whether public, private, or charter, including pre-school, transitional

kindergarten, and K-12).

A day care center licensed by the state Department of Social Services

that is in existence at the time a complete commercial cannabis

business permit application is submitted.

A youth center that is in existence at the time a complete commercial

cannabis business permit application is submitted.

The facility is a fully enclosed building and cannabis must not be visible

from the public right-of-way. Conforming with the General Plan, any

applicable specific plans, master plans, and design requirements.

Complying with all applicable zoning and related development standards.

The facility will be constructed in a manner that prevents odors to

surrounding uses, and promotes quality design and construction, and

consistency with the surrounding properties. Odors from the cannabis retail

business shall not be detectable from outside the premises. Best available

odor control technology shall be utilized. The selected facility is adequate in

size and shape to accommodate the yards, walls, fences, parking and loading

facilities, landscaping and all items required for the development. Be served

by highways adequate in width and improved as necessary to carry the kind

and quantity of traffic such use will generate. Be provided with adequate

electricity, sewerage, disposal, water, fire protection and storm drainage

facilities for the intended purpose.

High Speed Healing’s neighborhood responsibility plan ensures the facility

exceeds minimum requirements so the review authority may find that the

proposed use and its operating characteristics are not detrimental to the

public health, safety, convenience, or welfare of persons residing, working,

visiting, or recreating in the surrounding neighborhood and will not result

in the creation of a nuisance.

Each proposed cannabis retail business shall meet the following design

guidelines: Demonstrate compatibility with the surrounding character of

the neighborhood and blend in with existing buildings. The establishment

should look like any other similarly situated building. Comply with all

applicable zoning and related development standards, including, but not

limited to, parking, lighting, building materials, and colors. Signage, as

described below, shall be limited to that needed for identification only and

shall not contain any logos or information that identifies, advertises, or lists

the services or the products offered.

The following Google Maps shows the compatibility of High Speed Healing

within the local community. The facility blends beautifully with the

surrounding facilities, meeting all zoning requirements and will increase the

value of community properties as defined in Fresno Municipal Code. To

Ensure that the company exceeds the expectations of the City of Fresno,

Odor Control, Nuisance Abatement and Waste Disposal are the key focus of

the neighborhood compatibility plan.

Odor Control Strategy

Basis of Design:

The space is conditioned using rooftop packaged systems of various

capacities. Each of the systems are equipped with unit-level pleated filters.

Fresh air is brought to each of the ducted systems via a fresh air duct that is

run to the exterior of the structure. Fresh air quantities are calculated using

the American Society of Heating and Refrigeration Engineers (ASHRAE)

Standard 62.1. This fresh air will tend to pressurize the space.

The space is designed for a negative pressure to contain internal odors. To

accomplish this, an in-line, belt-driven exhaust fan is provided to remove

the amount of fresh air provided for the occupants and an additional

amount that will ensure a negative pressure within the space.

To prevent odors from escaping the structure, the in-line exhaust fan is

equipped with a filter section loaded with 30 lbs of activated carbon, in a

rack-mounted configuration. Activated carbon is an extremely effective

absorbative odor control substance. An ozone generator will be placed

upstream of the carbon filters, in the housing assembly. Ozone (O3) is an

effective odor control mechanism. In this case, it is used to help control

out-going airstream odors and recharge the activated carbon filter media,

extending the life of the media. This will ensure that any odor generated

inside the location of the wholesale commercial marijuana distribution

operation is not detected outside the building(s), on adjacent properties or

public rights-of-way, or within any other unit located within the same

building as the wholesale commercial marijuana distribution operation.

Implementation:

Installed systems shall be put into operation. Once systems are running,

systems shall be air balanced to ensure design air flows for supply, fresh air,

and exhaust air base values have been met. Once completed, a differential

pressure gauge shall be used to ensure that a negative building static of no

less than 0.05” of negative building static has been achieved. A maximum

negative building static shall not exceed 0.15”.

Testing and Evaluation:

Occupant shall test the out-going airstream with a trade-specific calibrated

sensor to establish a base-line of operation for odors in the out-going

airstream. Once odor control has been established, periodic testing shall be

conducted to ensure that the odor control systems are operating to

maintain the baseline. As the filters age, replacement will be required and

will be conducted, as determined by the calibrated sensor on the test

equipment.

Testing will be done, in the absence of other standards, in accordance with

Standardized Odor Measurement Practices for Air Quality Testing ​
, authored by

Charles M. McGinley, P.E. at St Coix Sensory, Inc.

Testing shall be done using a field Olfactometer, calibrated in accordance

with ASTM E544-75 and AWMA odor control standards, using the

Scheduled Monitoring protocol:

Planned, scheduled monitoring on a daily walk-about visit around the

exterior of the site, near the exhaust system. Data to be compiled and

compared to established norms. Using a 5 point OIRS (Odor Intensity

Reference Scale), compare daily readings. If values equal 3 on the 5 point

scale, carbon-filtration exhaust system to be evaluated and repaired, as

required. Evaluation shall include, but not be limited to, fan operation,

distribution system integrity, and filter media effectiveness.

High Speed Healing Waste Disposal

Overview

High
Speed
Healing
​
Waste
Disposal
Plan
outlines
operational
procedures
for

waste
disposal
in
compliance
with
state
and
local
law
and
regulations.

The

Director
of
Compliance
is
assigned
responsibility
for
enforcing
the

contained
policies
and
procedures.

All
waste,
including
waste
composed
of

or
containing
finished
cannabis
and
cannabis
products,
will
be
stored,

secured,
and
managed
in
accordance
with
applicable
state
and
local
statutes,

ordinances, and regulations.

Key Principles

All
cannabis
products
scheduled
for
waste
will
be
rendered
unusable
based

on
guidelines
from
the
The
State
of
California
Cannabis
Control
Board
in
a

secure,
non-public
viewable
or
accessible
area
monitored
by
video

surveillance.

The
Director
of
Compliance,
is
assigned
responsibility
with

enforcing
the
policies
and
procedures
for
rending
cannabis
products

scheduled for waste unusable.

Key Elements

Rendering Cannabis Unusable Procedures

All
cannabis
waste,
including
waste
composed
of
or
containing
finished

cannabis
and
cannabis
products,
shall
be
securely
stored
until
the
rendering

process.

All
cannabis
plant
waste
will
be
ground
with
other
materials
so
the

resulting
mixture
is
at
least
50%
non-cannabis
waste
by
volume.

The

rendering process must be recorded in the unusable rendering log.

unusable rending log will include:

1. Total weight and volume of cannabis products prior to mixing;

2. Confirmation
of
notification
to
The
State
of
California
Cannabis

Control
Board
of
cannabis
product
weight
to
be
rendered
(must
be

three (3) days prior to rendering);

3. For compostable mixed waste:

a.

A
description
of
what
materials
the
cannabis
was
mixed
with,

must include one or more of the following:

i.

Food waste;

ii.

Yard waste;

iii.

Vegetable based grease oils;

iv.

Agricultural materials;

v.

Biodegradable products and paper;

vi.

Clean wood

vii.

Fruits and vegetables; or

viii.

Plant matter.

4. For non-compostable mixed waste (for landfill or incineration):

a.

A
description
of
what
materials
the
cannabis
was
mixed
with,

must include one or more of the following:

i.

Paper waste;

ii.

Cardboard waste;

iii.

Plastic waste;

iv.

Soil;

v.

Nonrecyclable plastic; or

vi.

Broken glass.

5. The date of rendering;

6. The total weight and volume after mixing;

7. The
name
and
agent
registration
card
number
of
the
agent(s)

responsible for the rendering.

Waste Management Procedures

All
disposed
waste
will
be
recorded
in
the
waste
disposal
log
and
the
facility

tracking
system,
and
Metrc
with
details
pertaining
to
the
date
of
disposal,

type,
weight,
and
quantity
of
waste
disposed
of,
manner
of
disposal.

Additional
waste
disposal
provisions
include
detailed
plans
for
excess

product
disposal,
liquid
and
solid
waste
disposal
based
on
guidelines
from

the
State
of
California,
composting
practices,
and
the
disposal
of
expired,

contaminated,
or
otherwise
unusable
cannabis
products.

The
Director
of

Compliance
will
also
report
any
verifiable
incident
of
unauthorized

destruction
of
cannabis
to
the
The
State
of
California
Cannabis
Control

Board and law enforcement.

Waste Disposal Requirements

All
cannabis
waste,
including
waste
composed
of
or
containing
finished

cannabis
and
cannabis
products,
shall
be
stored
until
disposed
in
a
secure,

non-public
viewable
or
accessible
area
monitored
by
video
surveillance.

All

waste
disposed
of
must
be
weighed
and
recorded
in
the
waste
disposal
log

and the facility sale system and Metrc.

disposal log will include:

1. A
description
of
and
reason
for
the
cannabis
being
disposed
of,

including,
if
applicable,
the
number
of
failed
or
other
unusable

cannabis plants;

2. Confirmation of entry into the facility sale system and Metrc;

3. A
record
of
the
date
notification
was
sent
to
The
State
of
California

Cannabis
Control
Board
from
rendering
log
(must
be
three
(3)
days

prior to disposal date);

4. The date of disposal;

5. The weight;

6. Confirmation
that
the
cannabis
was
rendered
unusable
before

disposal;

7. The method of disposal; and

8. The
name
and
agent
registration
card
number
of
the
agent(s)

responsible for disposal.

Quality Control Waste Disposal

The
Director
of
Compliance
is
responsible
for
ensuring
the
quality
and

safety
of
all
cannabis
products
in
Delta
inventory
on
a
daily
basis.

The

Director
of
Compliance
must
assure
that
expired,
contaminated,
or

otherwise
unusable
cannabis
products
are
disposed
of
in
accordance
with

this section and properly recorded in the facility sale system and Metrc.

Liquid Waste Requirements

Liquid
waste
containing
nutrient
residues,
cannabis,
or
by-products
of

cannabis
processing
shall
be
disposed
of
in
compliance
with
requirements

for
discharge
into
surface
water,
groundwater,
and
sewers,
or
disposed
of
in

an
industrial
wastewater
holding
tank
in
accordance
with
state
water
laws.

The
Director
of
Compliance
in
coordination
with
the
dispensary
manager

must
assure
that
all
chemical
waste
disposal
is
performed
in
accordance

with the label directions and applicable Phillips County ordinances.

Solid Waste Disposal

No
fewer
than
two
agents
must
witness
and
document
the
disposal
of

cannabis
or
cannabis
products
in
the
Waste
Disposal
Log.

Acceptable

methods of disposal include:

1. Compostable
mixed
waste:

Compost,
anaerobic
digester,
or
other

facility
approved
by
the
The
State
of
California
Cannabis
Control

Board.

a.

Grinding
and
incorporating
the
cannabis
waste
with
solid

wastes
as
outlined
in
C.2.a
that
the
resulting
mixture
renders

the
cannabis
waste
unusable
and
at
minimum
50%

non-cannabis
waste
by
volume.

Once
such
cannabis
waste

has been rendered unusable, it may be:

i.

Disposed
of
in
a
solid
waste
management
facility

approved
by
the
Director
of
Compliance
and
property

permitted
by
the
The
State
of
California
Cannabis
Control

Board; or

ii.

If
the
material
mixed
with
the
cannabis
waste
is
organic

material
as
defined
in
applicable
laws
and
regulations,
the

mixture
may
be
composted
at
an
operation
that
is

properly
permitted
by
the
The
State
of
California

Cannabis Control Board.

2. Noncompostable
mixed
waste:

Landfill,
incinerator,
or
other

facility
approved
by
the
The
State
of
California
Cannabis
Control

Board.

a.

Disposal
in
a
landfill
holding
a
valid
permit
issued
by
the
The

State
of
California
Cannabis
Control
Board.

The
Director
of

Compliance
must
approve
of
the
waste
disposal.

All
waste
to

remain
in
a
locked
waste
container
under
video
surveillance

until pick-up.

Unauthorized Destruction of Cannabis

Any
agent
must
report
the
unauthorized
destruction
of
cannabis
to
the

Director
of
Compliance
as
a
condition
of
employment.

Unauthorized

disposal of cannabis may be cause for termination.

Nuisance Abatement

The City of Fresno has a history and reputation for well kept properties and

that the property values and the general welfare of the community are

founded, in part, upon the appearance and maintenance of private

properties;

The property located at 1142 F Street, Fresno, CA 93706 is the selected

location for the HIgh Speed Healing Dispensary. The property is

surrounded by local business owners such as tire shops, transit stations and

other local business shops all of which support the operation of High Speed

Healing dispensary. With the added exterior surveillance, the surrounding

businesses will feel safer.

The company also continues to maintain a low level of debris on the

property and surrounding properties. With a local school in the

surrounding area, it has been a focus of ours to keep the community clean.

Once a month, owners of High Speed Healing volunteer their time to

ensure the trash and debris are disposed of. The abatement of debris,

loitering, and other nuisance items secure the community, increase our

property values and drive consumers to our community increasing our

business revenues.

The physical appearance of the facility will be aesthetically pleasing to the

community and consumers, offering a clean, sleek appearance, free of

debris and loitering, We are confident the High Speed Healing Dispensary

will instantly provide a positive impact on the community.

We have the support of our surrounding neighbors and the community and

the support letters are attached for your reference. With this, you can see

that High Speed Healing is one of your best neighborhood dispensaries.

SOCIAL POLICY AND LOCAL ENTERPRISE PLAN

2.4 FMC Section Sec 9-3316b defines appropriate guidelines High Speed Healing must

meet in order to qualify as a social equity applicant. ⅓ of the total annual work hours

must be performed by an employee with the following requirements:

●
Annual Family income below 80% AMI

●
Convicted for a cannabis related crime that could have been prosecuted as a

misdemeanor or citation under current State law;

●
Lived in a low to moderate census tract in the city for a minimum of three years

●
Veteran; or

●
Former foster home youth who was in foster care as a minor.

●
Unemployed; or

●
Receiving Public Assistance

High Speed healing is dedicated to providing higher paying positions exceeding living

wage restrictions. (2.1)

Benefits 2.2

The Company’s founders are investing in their own money in the company

because they believe in the medicinal benefits of medical marijuana and its

impact on the opioid epidemic in California. It is our sincere goal to establish high

standards for the California Medical Marijuana Control Program by consulting

with industry experts and partnering with industry experts that will establish

efficient operational methods that guarantee safe, high quality medical marijuana

from an experienced dispensary team. That team includes the company’s

founders that are experienced, ethical attorneys to ensure the company exceeds

compliance and regulatory demands. Another integral part of the team is the

Medical and Pharmaceutical Director. Each will ensure that medicine is

dispensed in a safe, efficient, and quality assured manner while also keeping

immaculate records. Finally, our company has engaged in post-license

consultation service with a cutting edge, highly skilled medical marijuana

dispensary owner to aid in the operational component of this new California

industry. The consultation will be used as guidance only and will be compensated

for advice and recommendations only. Our company will have no long-term

obligation to the company and will rely more heavily on the operational

experience of our pharmaceutical director as well as the wealth of experience in

the medical industry of our medical director, which has more than 30 years of

experience operating his own practice. Together, our company will be the most

skilled, highly trained, and efficient medical marijuana dispensary

2.5 The company is managed and operated as a local family owned operation.

Renatta Carter-Ford, Co-Owner.

Oversee daily operations including financial matters, business development, community

involvement, and sales and marketing management for the company. Mrs. Carter-Ford

has years of successful business operations experience and community involvement

within the Fresno area. With multiple property investments within the community. Mrs.

Carter-Ford owns the suggested dispensary location, decreasing the overall capital

requirement. In addition to being a successful business woman, Mrs. Carter-Ford has a

long history of community activism, she is a member of the National Association for the

Advancement of Colored People (NAACP), a member of the Order of Eastern Star

Fraternal Organization a founding member of the Chinatown Fresno Foundation, LLC.

She is regularly volunteering and fundraising for nonprofits, as well as serving on

multiple leadership boards. Mrs. Carter-Ford has organized and contributed to

numerous food giveaways to the elderly and homeless, providing scholarships to local

students, annual fundraising for children with Autism Spectrum Disorder, annual toy

drives, backpack and school supply donations to Fresno community schools and much

more.

Tyrone T. Carter, Co-Owner

Also a Fresno native, with daily operations oversight, staff and community education.

Developing and implementing successful standard operating procedures in multiple

cannabis operations. Holding a strong leadership role required Mr. Carter to have a

vast knowledge of quality cannabis products in order to properly treat and educate

patients and team members within his facilities. This extensive knowledge has allowed

him to continue to grow his career in the cannabis industry. With a prior injury, and

multiple narcotic prescriptions, Mr. Carter’s knowledge of the medicinal and therapeutic

benefits of cannabis has allowed him to become an expert in the industry through

diligent study and tracking of the industry. His passionate belief in the potential benefits

of medical marijuana has developed his primary mission of increasing the educational

opportunities within the community.

2.6 DESCRIPTION OF EMPLOYEE DUTIES AND ROLES


Roles and Descriptions Overview


Our company will initially rely on a staff of approximately 8-10 people. We will

require highly skilled, meticulous individuals with a preference toward previous

pharmaceutical, medical, and/or regulatory experience.


Management Positions:

▪
Chief Executive Officer/President:
​
She will be responsible for the oversight of

the entire business. Working in conjunction with the Medical Board, COO, and

CLCO, she will be responsible for the operational success of the dispensary.

Many of the duties of the COO will be shared with the CEO. The CEO is also

responsible for reconciling Inventory Control an accounting systems and daily

deposits to the bank.

▪
Chief Operating Officer/Executive Director:
​
The dispensary’s point-person for

operational oversight and management will be its Executive Director (ED).

The ED will be responsible for implementation and organization of day to day

facility operations. He will be responsible for the general welfare of the staff

as a Human Resources specialist. The ED, in conjunction with the Chief

Legal Compliance Officer will be responsible for assuring that the facility is in

compliance with all City and State Regulations. The ED will also be

responsible to ensure that all operations are run in strict compliance with

dispensary policy and procedure. This would include, but not limited to: safe

handling of medication, inventory control and tracking/loss prevention

management, oversight of the packaging room employee oversight. He will

work with the other Officers to implement daily operations policy and

procedures and act as liaison with them, staff, and vendors. He and the

President shall have authority to resolve conflicts at all levels within the

organization, and shall be identified to all person and entities located with 100

feet of the dispensary, who shall be given his name and phone number to

contact for reporting problems or concerns with operations.

▪
Chief Legal Compliance Officer (CLCO):
​
He is responsible for all regulatory

compliance and will create and update the company legal manual. Any and all

contact with the regulatory agencies will be the responsibility of the CLCO All

legal forms, employee contracts, and contracts with outside vendors will be

reviewed and drafted by the CLCO


Entrance Screening Staff:
​

​
Entrance Screening Staff will be responsible for

greeting and verifying the status of the patient or caregiver before allowing them

into the dispensary floor area. They assist with the lobby intake, educational

material, and overall comfort.


Dispensary Agent (DA)/Technician
​
:
​
The DA/technician is responsible for

ensuring that all patients are qualified to receive medication. They will be trained

to verify status and to give dispensary advice on patients’ needs relating to

medicinal marijuana, its properties, strengths, and strains. After the patient has

selected, the transaction is referred to the payment staff who handle the financial

aspects of the transaction. The DA/technicians will be on duty at all times during

the operating hours of the dispensary. They are responsible for daily set up.


Inventory Control Agent
​
:
​
The Inventory Control Agent will be responsible for

implementing and overseeing the inventory control system in coordination with

the Pharmaceutical Director, CEO and COO. They will monitor inventory counts

and establish theft/diversion prevention procedure, relying on both the

computerized inventory system and upon secure human procedures in the

handling of inventory and money. For the first two years of operation, the

Pharmaceutical Director will also be the Inventory Control Agent. This will ensure

all protocols have been tested and the Pharmaceutical Director is able to

evaluate the procedures for efficiency prior to hiring staff to fill the same role.


Purchasing Agent:
​

​
The Purchasing Agent (PA) is responsible for identifying

suitable products based on patient need and purchasing such products at

favorable rates while ensuring quality of medicine is not compromised. The PA

will work closely with the Pharmaceutical Director, Dispensary Agent/Technician,

COO, and Inventory Control Agent to ensure proper tracking of purchases. The

PA handles processor/cultivator transactions and will work in coordination with

the Quality Assurance Specialist. For the first two years of operation, the COO

will also be the designated Purchasing Agent.


Quality Assurance Specialist (QAS)
​
:
​

​
This QAS is responsible for scales

calibration and, to ensure all medicine is free from toxins, molds, pesticides, and

other impurities, and will act as liaison with the testing laboratories. They will be

responsible for all product handling and quality of product.


Medical Director &Pharmaceutical Director (Medical Board)


The Pharmaceutical Director will be responsible for overseeing inventory tracking

and control. The Medical Board will have operational oversight and responsibility

for the inventory control system. This individual will be responsible for seeing that

the Inventory Control Plan is implemented and operates as intended. The agent

also bears responsibility for ensuring that the electronic tracking system is

operating properly, that daily opening and closing inventories are performed as

required, and that manual inventory results tally with electronic records. Further,

the Board and Inventory Control Agent are responsible for performing a full audit

of the inventory and inventory records at least once every 30 days and whenever

discrepancies are detected.


The Medical Board, along with the CEO and COO will be in charge of hiring all

staff. The Medical Board will be responsible for constructing and maintaining

approved CEU courses through the State Board of Pharmacy, as well as

educational materials for patients. The Pharmaceutical Director will oversee that

all operating systems are properly working, tracking, and reporting all data to the

State Board of Pharmacy in real time (PMP and METRC compliant). The CEO,

COO, and Medical Board will construct the operations manual for the dispensary.

Record retention requirements maintained at the facility, and proper record

keeping guidelines will be overseen and verified by the Pharmacist. The

Pharmaceutical Director will act as the HIPPA compliance officer. The Medical

Board will implement standard forms for reporting adverse events.


Sales Associate
​
: The sales associate handles all payment and financial

transactions from a separate payment station and assist the DA.


Maintenance:
​
Part-time employee responsible for the cleanliness of the facility.


Office Administrator/Bookkeeper:
​
The Office Administrator will take responsibility

for daily accounting duties. The Office Administrator will cooperate with the

dispensary’s outside accounting firm and Inventory Control Officer to complete

regular audits of the system.


Security Agent:
​
Our company will employ a Security Agent to oversee the safety

of staff and the security of the facility. The Security Agent is responsible for all

security of the facility and its perimeter, and will train all staff as to basic security

protocols. The Security Agent is also responsible for the security and safety of

the immediate environment outside the facility perimeter to the extent that the

dispensary’s operation relates to the welfare of the neighbors, arising from the

facility’s present in the neighborhood. The Security Agent will be responsible for

implementing the dispensary’s design plans for the security procedures and

protocols, the video surveillance system, its backing up and video log. They will

be responsible for ensuring that all security equipment, alarms, locks, cameras,

and surveillance data are properly functioning, maintained and operational. They

will maintain strict vigilance for diversion and deviation of medicine. They will act

as liaison to local law enforcement for security issues with the facility.

2.7 All employees will be required to execute Labor Peace agreements as a part of

their hiring policies and employee handbook

2.8 A minimum of 30% of High Speed Healing employees will be local Fresno residents,

with a goal of 100% local hiring program

a. Hosting/Funding Expungement Clinics or related outreach

High Speed Healing will be partnering with numerous Southern California Bar

Association attorneys, legal aids and county representatives in order to design the most

effective expungement program. The clinic will be designed to assist low-income clients

in the Fresno community with the completion of court expungement paperwork.

Volunteer attorneys meet with clients to determine whether they qualify for an

expungement. If the client is eligible, the volunteer attorney/ legal aid will assist in the

completion of the necessary paperwork. This clinic will provide a one-time brief service

to clients every other month on Friday mornings at 9:30 am.

California State law now allows individuals to work through an expungement process

that can stop arrests – and even convictions – from impacting job hunts, educational

advancement and housing opportunities. The High Speed Healing will offer a criminal

record expungement clinic every other month on Friday Mornings to help individuals

clean up their background checks.

High Speed Healing will be partnering with numerous Southern California Bar

Association attorneys, legal aids and county representatives in order to design the most

effective expungement program. The clinic will be designed to assist low-income clients

in the Fresno community with the completion of court expungement paperwork.

Volunteer attorneys meet with clients to determine whether they qualify for an

expungement. If the client is eligible, the volunteer attorney/ legal aid will assist in the

completion of the necessary paperwork. This clinic will provide a one-time brief service

to clients every other month on Friday mornings at 9:30 am.

These expungement clinics also allow for High Speed Healing to work with clients who

are possibly qualified to work within the facility to advance their career while exceeding

the requirements of FMC Section SEC 9-3316b.

b. Crafting an environmentally sustainable business model

High Speed Healing is dedicated to reducing our carbon footprint. Along with business

across the country, becoming a more eco-friendly operation has proven to dramatically

decrease the negative impact on our climate and our community while increasing the

efficiency of our operation, decreasing the cost of running our business and the image

of the High Speed Healing Brand.

While High Speed Healing focuses on becoming a more eco-friendly business we will

be using resources with the best value for everyone beginning with post-consumer

waste (PCW) products like printing paper, packaging, toilet paper, and napkins, which

are made from recycled materials. Printing as little as you can and make sure to print on

the highest percent of PCW paper you can find. Go paperless with bills, and send

invoices to your clients via email or another electronic method.

Harsh, toxic chemical cleaners in the workplace first and foremost have a significant

impact on the personal health of employees. Down the drain and somewhere else in the

environment these harsh chemicals have a lasting impact on water quality and

ultimately the habitat quality for animals. Cleaning products like a hemp-based castle,

biodegradable sprays, or animal-free soaps are a simple step to taking care of your

employees, their workspace, and the environment.

High-efficiency lights like LEDs and CFLs

Also supporting Eco Friendly Marking

Clean Energy Month (March)

Arbor Day (April)

Earth Day (April)

National Bike to Work Day (May)

Energy Action Month (October)

Upgrading the facility to alternative energy like solar will inevitably change the way High

Speed Healing as a business uses energy. Not only is solar dramatically decreasing

carbon footprints, it is also the cheapest and most readily abundant form of energy. The

current Federal tax credit, also known as the Investment Tax Credit, or ITC, allows you

to claim up to 26% of the total cost you pay to install solar panels from your federal tax

burden for the year.

A poll of U.S. consumers found nearly half would shift their buying habits to reduce their

perceived personal impact on our global ecosystem. The surveyed consumers belong to

an American audience that consumed an estimated $128.5 billion worth of sustainably

branded goods in 2018.

Our facility is conveniently located next to the local transit station. This access to public

transit allows consumers and employees to reduce their carbon footprint and reduce

traffic.

Our facility will also be practicing green procurement. Our procurement policies will be

outlined to source goods that are manufactured in a sustainable fashion, Do not contain

toxic materials or ozone-depleting substances, Can be recycled and/or are produced

from recycled materials, Are made from renewable materials, Do not make use of

excessive packaging and are designed to be repairable and not throwaway.

During the facility remodel and any future construction we will send usable materials to

organizations such as Habitat for Humanity vs waste facilities. The proceeds from the

sale of the materials from Habitat for Humanity are used to fund the construction of low

income housing in our community.

Overall, one of the best ways to make our business will be more environmentally

sustainable is to partner with like-minded people and organizations in our industry and

in our community.

Neighborhood Responsibility Plan

Overview

With the goals of the City of Fresno, the local community and High Speed

Healing we intended to exceed the expectations set forth. ​
Per Sec 9-3307,

High Speed Healing’s facility located at 1142 F Street, Fresno CA 93706 is no

closer than eight hundred (800) feet from any property boundary

containing any of the following:

A cannabis retail business.

A school providing instruction for any grades pre-school through 12

(whether public, private, or charter, including pre-school, transitional

kindergarten, and K-12).

A day care center licensed by the state Department of Social Services

that is in existence at the time a complete commercial cannabis

business permit application is submitted.

A youth center that is in existence at the time a complete commercial

cannabis business permit application is submitted.

The facility is a fully enclosed building and cannabis must not be visible

from the public right-of-way. Conforming with the General Plan, any

applicable specific plans, master plans, and design requirements.

Complying with all applicable zoning and related development standards.

The facility will be constructed in a manner that prevents odors to

surrounding uses, and promotes quality design and construction, and

consistency with the surrounding properties. Odors from the cannabis retail

business shall not be detectable from outside the premises. Best available

odor control technology shall be utilized. The selected facility is adequate in

size and shape to accommodate the yards, walls, fences, parking and loading

facilities, landscaping and all items required for the development. Be served

by highways adequate in width and improved as necessary to carry the kind

and quantity of traffic such use will generate. Be provided with adequate

electricity, sewerage, disposal, water, fire protection and storm drainage

facilities for the intended purpose.

High Speed Healing’s neighborhood responsibility plan ensures the facility

exceeds minimum requirements so the review authority may find that the

proposed use and its operating characteristics are not detrimental to the

public health, safety, convenience, or welfare of persons residing, working,

visiting, or recreating in the surrounding neighborhood and will not result

in the creation of a nuisance.

Each proposed cannabis retail business shall meet the following design

guidelines: Demonstrate compatibility with the surrounding character of

the neighborhood and blend in with existing buildings. The establishment

should look like any other similarly situated building. Comply with all

applicable zoning and related development standards, including, but not

limited to, parking, lighting, building materials, and colors. Signage, as

described below, shall be limited to that needed for identification only and

shall not contain any logos or information that identifies, advertises, or lists

the services or the products offered.

The following Google Maps shows the compatibility of High Speed Healing

within the local community. The facility blends beautifully with the

surrounding facilities, meeting all zoning requirements and will increase the

value of community properties as defined in Fresno Municipal Code. To

Ensure that the company exceeds the expectations of the City of Fresno,

Odor Control, Nuisance Abatement and Waste Disposal are the key focus of

the neighborhood compatibility plan.

Odor Control Strategy

Basis of Design:

The space is conditioned using rooftop packaged systems of various

capacities. Each of the systems are equipped with unit-level pleated filters.

Fresh air is brought to each of the ducted systems via a fresh air duct that is

run to the exterior of the structure. Fresh air quantities are calculated using

the American Society of Heating and Refrigeration Engineers (ASHRAE)

Standard 62.1. This fresh air will tend to pressurize the space.

The space is designed for a negative pressure to contain internal odors. To

accomplish this, an in-line, belt-driven exhaust fan is provided to remove

the amount of fresh air provided for the occupants and an additional

amount that will ensure a negative pressure within the space.

To prevent odors from escaping the structure, the in-line exhaust fan is

equipped with a filter section loaded with 30 lbs of activated carbon, in a

rack-mounted configuration. Activated carbon is an extremely effective

absorbative odor control substance. An ozone generator will be placed

upstream of the carbon filters, in the housing assembly. Ozone (O3) is an

effective odor control mechanism. In this case, it is used to help control

out-going airstream odors and recharge the activated carbon filter media,

extending the life of the media. This will ensure that any odor generated

inside the location of the wholesale commercial marijuana distribution

operation is not detected outside the building(s), on adjacent properties or

public rights-of-way, or within any other unit located within the same

building as the wholesale commercial marijuana distribution operation.

Implementation:

Installed systems shall be put into operation. Once systems are running,

systems shall be air balanced to ensure design air flows for supply, fresh air,

and exhaust air base values have been met. Once completed, a differential

pressure gauge shall be used to ensure that a negative building static of no

less than 0.05” of negative building static has been achieved. A maximum

negative building static shall not exceed 0.15”.

Testing and Evaluation:

Occupant shall test the out-going airstream with a trade-specific calibrated

sensor to establish a base-line of operation for odors in the out-going

airstream. Once odor control has been established, periodic testing shall be

conducted to ensure that the odor control systems are operating to

maintain the baseline. As the filters age, replacement will be required and

will be conducted, as determined by the calibrated sensor on the test

equipment.

Testing will be done, in the absence of other standards, in accordance with

Standardized Odor Measurement Practices for Air Quality Testing ​
, authored by

Charles M. McGinley, P.E. at St Coix Sensory, Inc.

Testing shall be done using a field Olfactometer, calibrated in accordance

with ASTM E544-75 and AWMA odor control standards, using the

Scheduled Monitoring protocol:

Planned, scheduled monitoring on a daily walk-about visit around the

exterior of the site, near the exhaust system. Data to be compiled and

compared to established norms. Using a 5 point OIRS (Odor Intensity

Reference Scale), compare daily readings. If values equal 3 on the 5 point

scale, carbon-filtration exhaust system to be evaluated and repaired, as

required. Evaluation shall include, but not be limited to, fan operation,

distribution system integrity, and filter media effectiveness.

High Speed Healing Waste Disposal

Overview

High
Speed
Healing
​
Waste
Disposal
Plan
outlines
operational
procedures
for

waste
disposal
in
compliance
with
state
and
local
law
and
regulations.

The

Director
of
Compliance
is
assigned
responsibility
for
enforcing
the

contained
policies
and
procedures.

All
waste,
including
waste
composed
of

or
containing
finished
cannabis
and
cannabis
products,
will
be
stored,

secured,
and
managed
in
accordance
with
applicable
state
and
local
statutes,

ordinances, and regulations.

Key Principles

All
cannabis
products
scheduled
for
waste
will
be
rendered
unusable
based

on
guidelines
from
the
The
State
of
California
Cannabis
Control
Board
in
a

secure,
non-public
viewable
or
accessible
area
monitored
by
video

surveillance.

The
Director
of
Compliance,
is
assigned
responsibility
with

enforcing
the
policies
and
procedures
for
rending
cannabis
products

scheduled for waste unusable.

Key Elements

Rendering Cannabis Unusable Procedures

All
cannabis
waste,
including
waste
composed
of
or
containing
finished

cannabis
and
cannabis
products,
shall
be
securely
stored
until
the
rendering

process.

All
cannabis
plant
waste
will
be
ground
with
other
materials
so
the

resulting
mixture
is
at
least
50%
non-cannabis
waste
by
volume.

The

rendering process must be recorded in the unusable rendering log.

unusable rending log will include:

1. Total weight and volume of cannabis products prior to mixing;

2. Confirmation
of
notification
to
The
State
of
California
Cannabis

Control
Board
of
cannabis
product
weight
to
be
rendered
(must
be

three (3) days prior to rendering);

3. For compostable mixed waste:

a.

A
description
of
what
materials
the
cannabis
was
mixed
with,

must include one or more of the following:

i.

Food waste;

ii.

Yard waste;

iii.

Vegetable based grease oils;

iv.

Agricultural materials;

v.

Biodegradable products and paper;

vi.

Clean wood

vii.

Fruits and vegetables; or

viii.

Plant matter.

4. For non-compostable mixed waste (for landfill or incineration):

a.

A
description
of
what
materials
the
cannabis
was
mixed
with,

must include one or more of the following:

i.

Paper waste;

ii.

Cardboard waste;

iii.

Plastic waste;

iv.

Soil;

v.

Nonrecyclable plastic; or

vi.

Broken glass.

5. The date of rendering;

6. The total weight and volume after mixing;

7. The
name
and
agent
registration
card
number
of
the
agent(s)

responsible for the rendering.

Waste Management Procedures

All
disposed
waste
will
be
recorded
in
the
waste
disposal
log
and
the
facility

tracking
system,
and
Metrc
with
details
pertaining
to
the
date
of
disposal,

type,
weight,
and
quantity
of
waste
disposed
of,
manner
of
disposal.

Additional
waste
disposal
provisions
include
detailed
plans
for
excess

product
disposal,
liquid
and
solid
waste
disposal
based
on
guidelines
from

the
State
of
California,
composting
practices,
and
the
disposal
of
expired,

contaminated,
or
otherwise
unusable
cannabis
products.

The
Director
of

Compliance
will
also
report
any
verifiable
incident
of
unauthorized

destruction
of
cannabis
to
the
The
State
of
California
Cannabis
Control

Board and law enforcement.

Waste Disposal Requirements

All
cannabis
waste,
including
waste
composed
of
or
containing
finished

cannabis
and
cannabis
products,
shall
be
stored
until
disposed
in
a
secure,

non-public
viewable
or
accessible
area
monitored
by
video
surveillance.

All

waste
disposed
of
must
be
weighed
and
recorded
in
the
waste
disposal
log

and the facility sale system and Metrc.

disposal log will include:

1. A
description
of
and
reason
for
the
cannabis
being
disposed
of,

including,
if
applicable,
the
number
of
failed
or
other
unusable

cannabis plants;

2. Confirmation of entry into the facility sale system and Metrc;

3. A
record
of
the
date
notification
was
sent
to
The
State
of
California

Cannabis
Control
Board
from
rendering
log
(must
be
three
(3)
days

prior to disposal date);

4. The date of disposal;

5. The weight;

6. Confirmation
that
the
cannabis
was
rendered
unusable
before

disposal;

7. The method of disposal; and

8. The
name
and
agent
registration
card
number
of
the
agent(s)

responsible for disposal.

Quality Control Waste Disposal

The
Director
of
Compliance
is
responsible
for
ensuring
the
quality
and

safety
of
all
cannabis
products
in
Delta
inventory
on
a
daily
basis.

The

Director
of
Compliance
must
assure
that
expired,
contaminated,
or

otherwise
unusable
cannabis
products
are
disposed
of
in
accordance
with

this section and properly recorded in the facility sale system and Metrc.

Liquid Waste Requirements

Liquid
waste
containing
nutrient
residues,
cannabis,
or
by-products
of

cannabis
processing
shall
be
disposed
of
in
compliance
with
requirements

for
discharge
into
surface
water,
groundwater,
and
sewers,
or
disposed
of
in

an
industrial
wastewater
holding
tank
in
accordance
with
state
water
laws.

The
Director
of
Compliance
in
coordination
with
the
dispensary
manager

must
assure
that
all
chemical
waste
disposal
is
performed
in
accordance

with the label directions and applicable Phillips County ordinances.

Solid Waste Disposal

No
fewer
than
two
agents
must
witness
and
document
the
disposal
of

cannabis
or
cannabis
products
in
the
Waste
Disposal
Log.

Acceptable

methods of disposal include:

1. Compostable
mixed
waste:

Compost,
anaerobic
digester,
or
other

facility
approved
by
the
The
State
of
California
Cannabis
Control

Board.

a.

Grinding
and
incorporating
the
cannabis
waste
with
solid

wastes
as
outlined
in
C.2.a
that
the
resulting
mixture
renders

the
cannabis
waste
unusable
and
at
minimum
50%

non-cannabis
waste
by
volume.

Once
such
cannabis
waste

has been rendered unusable, it may be:

i.

Disposed
of
in
a
solid
waste
management
facility

approved
by
the
Director
of
Compliance
and
property

permitted
by
the
The
State
of
California
Cannabis
Control

Board; or

ii.

If
the
material
mixed
with
the
cannabis
waste
is
organic

material
as
defined
in
applicable
laws
and
regulations,
the

mixture
may
be
composted
at
an
operation
that
is

properly
permitted
by
the
The
State
of
California

Cannabis Control Board.

2. Noncompostable
mixed
waste:

Landfill,
incinerator,
or
other

facility
approved
by
the
The
State
of
California
Cannabis
Control

Board.

a.

Disposal
in
a
landfill
holding
a
valid
permit
issued
by
the
The

State
of
California
Cannabis
Control
Board.

The
Director
of

Compliance
must
approve
of
the
waste
disposal.

All
waste
to

remain
in
a
locked
waste
container
under
video
surveillance

until pick-up.

Unauthorized Destruction of Cannabis

Any
agent
must
report
the
unauthorized
destruction
of
cannabis
to
the

Director
of
Compliance
as
a
condition
of
employment.

Unauthorized

disposal of cannabis may be cause for termination.

Nuisance Abatement

The City of Fresno has a history and reputation for well kept properties and

that the property values and the general welfare of the community are

founded, in part, upon the appearance and maintenance of private

properties;

The property located at 1142 F Street, Fresno, CA 93706 is the selected

location for the HIgh Speed Healing Dispensary. The property is

surrounded by local business owners such as tire shops, transit stations and

other local business shops all of which support the operation of High Speed

Healing dispensary. With the added exterior surveillance, the surrounding

businesses will feel safer.

The company also continues to maintain a low level of debris on the

property and surrounding properties. With a local school in the

surrounding area, it has been a focus of ours to keep the community clean.

Once a month, owners of High Speed Healing volunteer their time to

ensure the trash and debris are disposed of. The abatement of debris,

loitering, and other nuisance items secure the community, increase our

property values and drive consumers to our community increasing our

business revenues.

The physical appearance of the facility will be aesthetically pleasing to the

community and consumers, offering a clean, sleek appearance, free of

debris and loitering, We are confident the High Speed Healing Dispensary

will instantly provide a positive impact on the community.

We have the support of our surrounding neighbors and the community and

the support letters are attached for your reference. With this, you can see

that High Speed Healing is one of your best neighborhood dispensaries.

Neighborhood Responsibility Plan

Overview

With the goals of the City of Fresno, the local community and High Speed

Healing we intended to exceed the expectations set forth. ​
Per Sec 9-3307,

High Speed Healing’s facility located at 1142 F Street, Fresno CA 93706 is no

closer than eight hundred (800) feet from any property boundary

containing any of the following:

A cannabis retail business.

A school providing instruction for any grades pre-school through 12

(whether public, private, or charter, including pre-school, transitional

kindergarten, and K-12).

A day care center licensed by the state Department of Social Services

that is in existence at the time a complete commercial cannabis

business permit application is submitted.

A youth center that is in existence at the time a complete commercial

cannabis business permit application is submitted.

The facility is a fully enclosed building and cannabis must not be visible

from the public right-of-way. Conforming with the General Plan, any

applicable specific plans, master plans, and design requirements.

Complying with all applicable zoning and related development standards.

The facility will be constructed in a manner that prevents odors to

surrounding uses, and promotes quality design and construction, and

consistency with the surrounding properties. Odors from the cannabis retail

business shall not be detectable from outside the premises. Best available

odor control technology shall be utilized. The selected facility is adequate in

size and shape to accommodate the yards, walls, fences, parking and loading

facilities, landscaping and all items required for the development. Be served

by highways adequate in width and improved as necessary to carry the kind

and quantity of traffic such use will generate. Be provided with adequate

electricity, sewerage, disposal, water, fire protection and storm drainage

facilities for the intended purpose.

High Speed Healing’s neighborhood responsibility plan ensures the facility

exceeds minimum requirements so the review authority may find that the

proposed use and its operating characteristics are not detrimental to the

public health, safety, convenience, or welfare of persons residing, working,

visiting, or recreating in the surrounding neighborhood and will not result

in the creation of a nuisance.

Each proposed cannabis retail business shall meet the following design

guidelines: Demonstrate compatibility with the surrounding character of

the neighborhood and blend in with existing buildings. The establishment

should look like any other similarly situated building. Comply with all

applicable zoning and related development standards, including, but not

limited to, parking, lighting, building materials, and colors. Signage, as

described below, shall be limited to that needed for identification only and

shall not contain any logos or information that identifies, advertises, or lists

the services or the products offered.

The following Google Maps shows the compatibility of High Speed Healing

within the local community. The facility blends beautifully with the

surrounding facilities, meeting all zoning requirements and will increase the

value of community properties as defined in Fresno Municipal Code. To

Ensure that the company exceeds the expectations of the City of Fresno,

Odor Control, Nuisance Abatement and Waste Disposal are the key focus of

the neighborhood compatibility plan.

Odor Control Strategy

Basis of Design:

The space is conditioned using rooftop packaged systems of various

capacities. Each of the systems are equipped with unit-level pleated filters.

Fresh air is brought to each of the ducted systems via a fresh air duct that is

run to the exterior of the structure. Fresh air quantities are calculated using

the American Society of Heating and Refrigeration Engineers (ASHRAE)

Standard 62.1. This fresh air will tend to pressurize the space.

The space is designed for a negative pressure to contain internal odors. To

accomplish this, an in-line, belt-driven exhaust fan is provided to remove

the amount of fresh air provided for the occupants and an additional

amount that will ensure a negative pressure within the space.

To prevent odors from escaping the structure, the in-line exhaust fan is

equipped with a filter section loaded with 30 lbs of activated carbon, in a

rack-mounted configuration. Activated carbon is an extremely effective

absorbative odor control substance. An ozone generator will be placed

upstream of the carbon filters, in the housing assembly. Ozone (O3) is an

effective odor control mechanism. In this case, it is used to help control

out-going airstream odors and recharge the activated carbon filter media,

extending the life of the media. This will ensure that any odor generated

inside the location of the wholesale commercial marijuana distribution

operation is not detected outside the building(s), on adjacent properties or

public rights-of-way, or within any other unit located within the same

building as the wholesale commercial marijuana distribution operation.

Implementation:

Installed systems shall be put into operation. Once systems are running,

systems shall be air balanced to ensure design air flows for supply, fresh air,

and exhaust air base values have been met. Once completed, a differential

pressure gauge shall be used to ensure that a negative building static of no

less than 0.05” of negative building static has been achieved. A maximum

negative building static shall not exceed 0.15”.

Testing and Evaluation:

Occupant shall test the out-going airstream with a trade-specific calibrated

sensor to establish a base-line of operation for odors in the out-going

airstream. Once odor control has been established, periodic testing shall be

conducted to ensure that the odor control systems are operating to

maintain the baseline. As the filters age, replacement will be required and

will be conducted, as determined by the calibrated sensor on the test

equipment.

Testing will be done, in the absence of other standards, in accordance with

Standardized Odor Measurement Practices for Air Quality Testing ​
, authored by

Charles M. McGinley, P.E. at St Coix Sensory, Inc.

Testing shall be done using a field Olfactometer, calibrated in accordance

with ASTM E544-75 and AWMA odor control standards, using the

Scheduled Monitoring protocol:

Planned, scheduled monitoring on a daily walk-about visit around the

exterior of the site, near the exhaust system. Data to be compiled and

compared to established norms. Using a 5 point OIRS (Odor Intensity

Reference Scale), compare daily readings. If values equal 3 on the 5 point

scale, carbon-filtration exhaust system to be evaluated and repaired, as

required. Evaluation shall include, but not be limited to, fan operation,

distribution system integrity, and filter media effectiveness.

High Speed Healing Waste Disposal

Overview

High
Speed
Healing
​
Waste
Disposal
Plan
outlines
operational
procedures
for

waste
disposal
in
compliance
with
state
and
local
law
and
regulations.

The

Director
of
Compliance
is
assigned
responsibility
for
enforcing
the

contained
policies
and
procedures.

All
waste,
including
waste
composed
of

or
containing
finished
cannabis
and
cannabis
products,
will
be
stored,

secured,
and
managed
in
accordance
with
applicable
state
and
local
statutes,

ordinances, and regulations.

Key Principles

All
cannabis
products
scheduled
for
waste
will
be
rendered
unusable
based

on
guidelines
from
the
The
State
of
California
Cannabis
Control
Board
in
a

secure,
non-public
viewable
or
accessible
area
monitored
by
video

surveillance.

The
Director
of
Compliance,
is
assigned
responsibility
with

enforcing
the
policies
and
procedures
for
rending
cannabis
products

scheduled for waste unusable.

Key Elements

Rendering Cannabis Unusable Procedures

All
cannabis
waste,
including
waste
composed
of
or
containing
finished

cannabis
and
cannabis
products,
shall
be
securely
stored
until
the
rendering

process.

All
cannabis
plant
waste
will
be
ground
with
other
materials
so
the

resulting
mixture
is
at
least
50%
non-cannabis
waste
by
volume.

The

rendering process must be recorded in the unusable rendering log.

unusable rending log will include:

1. Total weight and volume of cannabis products prior to mixing;

2. Confirmation
of
notification
to
The
State
of
California
Cannabis

Control
Board
of
cannabis
product
weight
to
be
rendered
(must
be

three (3) days prior to rendering);

3. For compostable mixed waste:

a.

A
description
of
what
materials
the
cannabis
was
mixed
with,

must include one or more of the following:

i.

Food waste;

ii.

Yard waste;

iii.

Vegetable based grease oils;

iv.

Agricultural materials;

v.

Biodegradable products and paper;

vi.

Clean wood

vii.

Fruits and vegetables; or

viii.

Plant matter.

4. For non-compostable mixed waste (for landfill or incineration):

a.

A
description
of
what
materials
the
cannabis
was
mixed
with,

must include one or more of the following:

i.

Paper waste;

ii.

Cardboard waste;

iii.

Plastic waste;

iv.

Soil;

v.

Nonrecyclable plastic; or

vi.

Broken glass.

5. The date of rendering;

6. The total weight and volume after mixing;

7. The
name
and
agent
registration
card
number
of
the
agent(s)

responsible for the rendering.

Waste Management Procedures

All
disposed
waste
will
be
recorded
in
the
waste
disposal
log
and
the
facility

tracking
system,
and
Metrc
with
details
pertaining
to
the
date
of
disposal,

type,
weight,
and
quantity
of
waste
disposed
of,
manner
of
disposal.

Additional
waste
disposal
provisions
include
detailed
plans
for
excess

product
disposal,
liquid
and
solid
waste
disposal
based
on
guidelines
from

the
State
of
California,
composting
practices,
and
the
disposal
of
expired,

contaminated,
or
otherwise
unusable
cannabis
products.

The
Director
of

Compliance
will
also
report
any
verifiable
incident
of
unauthorized

destruction
of
cannabis
to
the
The
State
of
California
Cannabis
Control

Board and law enforcement.

Waste Disposal Requirements

All
cannabis
waste,
including
waste
composed
of
or
containing
finished

cannabis
and
cannabis
products,
shall
be
stored
until
disposed
in
a
secure,

non-public
viewable
or
accessible
area
monitored
by
video
surveillance.

All

waste
disposed
of
must
be
weighed
and
recorded
in
the
waste
disposal
log

and the facility sale system and Metrc.

disposal log will include:

1. A
description
of
and
reason
for
the
cannabis
being
disposed
of,

including,
if
applicable,
the
number
of
failed
or
other
unusable

cannabis plants;

2. Confirmation of entry into the facility sale system and Metrc;

3. A
record
of
the
date
notification
was
sent
to
The
State
of
California

Cannabis
Control
Board
from
rendering
log
(must
be
three
(3)
days

prior to disposal date);

4. The date of disposal;

5. The weight;

6. Confirmation
that
the
cannabis
was
rendered
unusable
before

disposal;

7. The method of disposal; and

8. The
name
and
agent
registration
card
number
of
the
agent(s)

responsible for disposal.

Quality Control Waste Disposal

The
Director
of
Compliance
is
responsible
for
ensuring
the
quality
and

safety
of
all
cannabis
products
in
Delta
inventory
on
a
daily
basis.

The

Director
of
Compliance
must
assure
that
expired,
contaminated,
or

otherwise
unusable
cannabis
products
are
disposed
of
in
accordance
with

this section and properly recorded in the facility sale system and Metrc.

Liquid Waste Requirements

Liquid
waste
containing
nutrient
residues,
cannabis,
or
by-products
of

cannabis
processing
shall
be
disposed
of
in
compliance
with
requirements

for
discharge
into
surface
water,
groundwater,
and
sewers,
or
disposed
of
in

an
industrial
wastewater
holding
tank
in
accordance
with
state
water
laws.

The
Director
of
Compliance
in
coordination
with
the
dispensary
manager

must
assure
that
all
chemical
waste
disposal
is
performed
in
accordance

with the label directions and applicable Phillips County ordinances.

Solid Waste Disposal

No
fewer
than
two
agents
must
witness
and
document
the
disposal
of

cannabis
or
cannabis
products
in
the
Waste
Disposal
Log.

Acceptable

methods of disposal include:

1. Compostable
mixed
waste:

Compost,
anaerobic
digester,
or
other

facility
approved
by
the
The
State
of
California
Cannabis
Control

Board.

a.

Grinding
and
incorporating
the
cannabis
waste
with
solid

wastes
as
outlined
in
C.2.a
that
the
resulting
mixture
renders

the
cannabis
waste
unusable
and
at
minimum
50%

non-cannabis
waste
by
volume.

Once
such
cannabis
waste

has been rendered unusable, it may be:

i.

Disposed
of
in
a
solid
waste
management
facility

approved
by
the
Director
of
Compliance
and
property

permitted
by
the
The
State
of
California
Cannabis
Control

Board; or

ii.

If
the
material
mixed
with
the
cannabis
waste
is
organic

material
as
defined
in
applicable
laws
and
regulations,
the

mixture
may
be
composted
at
an
operation
that
is

properly
permitted
by
the
The
State
of
California

Cannabis Control Board.

2. Noncompostable
mixed
waste:

Landfill,
incinerator,
or
other

facility
approved
by
the
The
State
of
California
Cannabis
Control

Board.

a.

Disposal
in
a
landfill
holding
a
valid
permit
issued
by
the
The

State
of
California
Cannabis
Control
Board.

The
Director
of

Compliance
must
approve
of
the
waste
disposal.

All
waste
to

remain
in
a
locked
waste
container
under
video
surveillance

until pick-up.

Unauthorized Destruction of Cannabis

Any
agent
must
report
the
unauthorized
destruction
of
cannabis
to
the

Director
of
Compliance
as
a
condition
of
employment.

Unauthorized

disposal of cannabis may be cause for termination.

Nuisance Abatement

The City of Fresno has a history and reputation for well kept properties and

that the property values and the general welfare of the community are

founded, in part, upon the appearance and maintenance of private

properties;

The property located at 1142 F Street, Fresno, CA 93706 is the selected

location for the HIgh Speed Healing Dispensary. The property is

surrounded by local business owners such as tire shops, transit stations and

other local business shops all of which support the operation of High Speed

Healing dispensary. With the added exterior surveillance, the surrounding

businesses will feel safer.

The company also continues to maintain a low level of debris on the

property and surrounding properties. With a local school in the

surrounding area, it has been a focus of ours to keep the community clean.

Once a month, owners of High Speed Healing volunteer their time to

ensure the trash and debris are disposed of. The abatement of debris,

loitering, and other nuisance items secure the community, increase our

property values and drive consumers to our community increasing our

business revenues.

The physical appearance of the facility will be aesthetically pleasing to the

community and consumers, offering a clean, sleek appearance, free of

debris and loitering, We are confident the High Speed Healing Dispensary

will instantly provide a positive impact on the community.

We have the support of our surrounding neighbors and the community and

the support letters are attached for your reference. With this, you can see

that High Speed Healing is one of your best neighborhood dispensaries.

SOCIAL POLICY AND LOCAL ENTERPRISE PLAN

2.4 FMC Section Sec 9-3316b defines appropriate guidelines High Speed Healing must

meet in order to qualify as a social equity applicant. ⅓ of the total annual work hours

must be performed by an employee with the following requirements:

●
Annual Family income below 80% AMI

●
Convicted for a cannabis related crime that could have been prosecuted as a

misdemeanor or citation under current State law;

●
Lived in a low to moderate census tract in the city for a minimum of three years

●
Veteran; or

●
Former foster home youth who was in foster care as a minor.

●
Unemployed; or

●
Receiving Public Assistance

High Speed healing is dedicated to providing higher paying positions exceeding living

wage restrictions. (2.1)

Benefits 2.2

The Company’s founders are investing in their own money in the company

because they believe in the medicinal benefits of medical marijuana and its

impact on the opioid epidemic in California. It is our sincere goal to establish high

standards for the California Medical Marijuana Control Program by consulting

with industry experts and partnering with industry experts that will establish

efficient operational methods that guarantee safe, high quality medical marijuana

from an experienced dispensary team. That team includes the company’s

founders that are experienced, ethical attorneys to ensure the company exceeds

compliance and regulatory demands. Another integral part of the team is the

Medical and Pharmaceutical Director. Each will ensure that medicine is

dispensed in a safe, efficient, and quality assured manner while also keeping

immaculate records. Finally, our company has engaged in post-license

consultation service with a cutting edge, highly skilled medical marijuana

dispensary owner to aid in the operational component of this new California

industry. The consultation will be used as guidance only and will be compensated

for advice and recommendations only. Our company will have no long-term

obligation to the company and will rely more heavily on the operational

experience of our pharmaceutical director as well as the wealth of experience in

the medical industry of our medical director, which has more than 30 years of

experience operating his own practice. Together, our company will be the most

skilled, highly trained, and efficient medical marijuana dispensary

2.5 The company is managed and operated as a local family owned operation.

Renatta Carter-Ford, Co-Owner.

Oversee daily operations including financial matters, business development, community

involvement, and sales and marketing management for the company. Mrs. Carter-Ford

has years of successful business operations experience and community involvement

within the Fresno area. With multiple property investments within the community. Mrs.

Carter-Ford owns the suggested dispensary location, decreasing the overall capital

requirement. In addition to being a successful business woman, Mrs. Carter-Ford has a

long history of community activism, she is a member of the National Association for the

Advancement of Colored People (NAACP), a member of the Order of Eastern Star

Fraternal Organization a founding member of the Chinatown Fresno Foundation, LLC.

She is regularly volunteering and fundraising for nonprofits, as well as serving on

multiple leadership boards. Mrs. Carter-Ford has organized and contributed to

numerous food giveaways to the elderly and homeless, providing scholarships to local

students, annual fundraising for children with Autism Spectrum Disorder, annual toy

drives, backpack and school supply donations to Fresno community schools and much

more.

Tyrone T. Carter, Co-Owner

Also a Fresno native, with daily operations oversight, staff and community education.

Developing and implementing successful standard operating procedures in multiple

cannabis operations. Holding a strong leadership role required Mr. Carter to have a

vast knowledge of quality cannabis products in order to properly treat and educate

patients and team members within his facilities. This extensive knowledge has allowed

him to continue to grow his career in the cannabis industry. With a prior injury, and

multiple narcotic prescriptions, Mr. Carter’s knowledge of the medicinal and therapeutic

benefits of cannabis has allowed him to become an expert in the industry through

diligent study and tracking of the industry. His passionate belief in the potential benefits

of medical marijuana has developed his primary mission of increasing the educational

opportunities within the community.

2.6 DESCRIPTION OF EMPLOYEE DUTIES AND ROLES


Roles and Descriptions Overview


Our company will initially rely on a staff of approximately 8-10 people. We will

require highly skilled, meticulous individuals with a preference toward previous

pharmaceutical, medical, and/or regulatory experience.


Management Positions:

▪
Chief Executive Officer/President:
​
She will be responsible for the oversight of

the entire business. Working in conjunction with the Medical Board, COO, and

CLCO, she will be responsible for the operational success of the dispensary.

Many of the duties of the COO will be shared with the CEO. The CEO is also

responsible for reconciling Inventory Control an accounting systems and daily

deposits to the bank.

▪
Chief Operating Officer/Executive Director:
​
The dispensary’s point-person for

operational oversight and management will be its Executive Director (ED).

The ED will be responsible for implementation and organization of day to day

facility operations. He will be responsible for the general welfare of the staff

as a Human Resources specialist. The ED, in conjunction with the Chief

Legal Compliance Officer will be responsible for assuring that the facility is in

compliance with all City and State Regulations. The ED will also be

responsible to ensure that all operations are run in strict compliance with

dispensary policy and procedure. This would include, but not limited to: safe

handling of medication, inventory control and tracking/loss prevention

management, oversight of the packaging room employee oversight. He will

work with the other Officers to implement daily operations policy and

procedures and act as liaison with them, staff, and vendors. He and the

President shall have authority to resolve conflicts at all levels within the

organization, and shall be identified to all person and entities located with 100

feet of the dispensary, who shall be given his name and phone number to

contact for reporting problems or concerns with operations.

▪
Chief Legal Compliance Officer (CLCO):
​
He is responsible for all regulatory

compliance and will create and update the company legal manual. Any and all

contact with the regulatory agencies will be the responsibility of the CLCO All

legal forms, employee contracts, and contracts with outside vendors will be

reviewed and drafted by the CLCO


Entrance Screening Staff:
​

​
Entrance Screening Staff will be responsible for

greeting and verifying the status of the patient or caregiver before allowing them

into the dispensary floor area. They assist with the lobby intake, educational

material, and overall comfort.


Dispensary Agent (DA)/Technician
​
:
​
The DA/technician is responsible for

ensuring that all patients are qualified to receive medication. They will be trained

to verify status and to give dispensary advice on patients’ needs relating to

medicinal marijuana, its properties, strengths, and strains. After the patient has

selected, the transaction is referred to the payment staff who handle the financial

aspects of the transaction. The DA/technicians will be on duty at all times during

the operating hours of the dispensary. They are responsible for daily set up.


Inventory Control Agent
​
:
​
The Inventory Control Agent will be responsible for

implementing and overseeing the inventory control system in coordination with

the Pharmaceutical Director, CEO and COO. They will monitor inventory counts

and establish theft/diversion prevention procedure, relying on both the

computerized inventory system and upon secure human procedures in the

handling of inventory and money. For the first two years of operation, the

Pharmaceutical Director will also be the Inventory Control Agent. This will ensure

all protocols have been tested and the Pharmaceutical Director is able to

evaluate the procedures for efficiency prior to hiring staff to fill the same role.


Purchasing Agent:
​

​
The Purchasing Agent (PA) is responsible for identifying

suitable products based on patient need and purchasing such products at

favorable rates while ensuring quality of medicine is not compromised. The PA

will work closely with the Pharmaceutical Director, Dispensary Agent/Technician,

COO, and Inventory Control Agent to ensure proper tracking of purchases. The

PA handles processor/cultivator transactions and will work in coordination with

the Quality Assurance Specialist. For the first two years of operation, the COO

will also be the designated Purchasing Agent.


Quality Assurance Specialist (QAS)
​
:
​

​
This QAS is responsible for scales

calibration and, to ensure all medicine is free from toxins, molds, pesticides, and

other impurities, and will act as liaison with the testing laboratories. They will be

responsible for all product handling and quality of product.


Medical Director &Pharmaceutical Director (Medical Board)


The Pharmaceutical Director will be responsible for overseeing inventory tracking

and control. The Medical Board will have operational oversight and responsibility

for the inventory control system. This individual will be responsible for seeing that

the Inventory Control Plan is implemented and operates as intended. The agent

also bears responsibility for ensuring that the electronic tracking system is

operating properly, that daily opening and closing inventories are performed as

required, and that manual inventory results tally with electronic records. Further,

the Board and Inventory Control Agent are responsible for performing a full audit

of the inventory and inventory records at least once every 30 days and whenever

discrepancies are detected.


The Medical Board, along with the CEO and COO will be in charge of hiring all

staff. The Medical Board will be responsible for constructing and maintaining

approved CEU courses through the State Board of Pharmacy, as well as

educational materials for patients. The Pharmaceutical Director will oversee that

all operating systems are properly working, tracking, and reporting all data to the

State Board of Pharmacy in real time (PMP and METRC compliant). The CEO,

COO, and Medical Board will construct the operations manual for the dispensary.

Record retention requirements maintained at the facility, and proper record

keeping guidelines will be overseen and verified by the Pharmacist. The

Pharmaceutical Director will act as the HIPPA compliance officer. The Medical

Board will implement standard forms for reporting adverse events.


Sales Associate
​
: The sales associate handles all payment and financial

transactions from a separate payment station and assist the DA.


Maintenance:
​
Part-time employee responsible for the cleanliness of the facility.


Office Administrator/Bookkeeper:
​
The Office Administrator will take responsibility

for daily accounting duties. The Office Administrator will cooperate with the

dispensary’s outside accounting firm and Inventory Control Officer to complete

regular audits of the system.


Security Agent:
​
Our company will employ a Security Agent to oversee the safety

of staff and the security of the facility. The Security Agent is responsible for all

security of the facility and its perimeter, and will train all staff as to basic security

protocols. The Security Agent is also responsible for the security and safety of

the immediate environment outside the facility perimeter to the extent that the

dispensary’s operation relates to the welfare of the neighbors, arising from the

facility’s present in the neighborhood. The Security Agent will be responsible for

implementing the dispensary’s design plans for the security procedures and

protocols, the video surveillance system, its backing up and video log. They will

be responsible for ensuring that all security equipment, alarms, locks, cameras,

and surveillance data are properly functioning, maintained and operational. They

will maintain strict vigilance for diversion and deviation of medicine. They will act

as liaison to local law enforcement for security issues with the facility.

2.7 All employees will be required to execute Labor Peace agreements as a part of

their hiring policies and employee handbook

2.8 A minimum of 30% of High Speed Healing employees will be local Fresno residents,

with a goal of 100% local hiring program

a. Hosting/Funding Expungement Clinics or related outreach

High Speed Healing will be partnering with numerous Southern California Bar

Association attorneys, legal aids and county representatives in order to design the most

effective expungement program. The clinic will be designed to assist low-income clients

in the Fresno community with the completion of court expungement paperwork.

Volunteer attorneys meet with clients to determine whether they qualify for an

expungement. If the client is eligible, the volunteer attorney/ legal aid will assist in the

completion of the necessary paperwork. This clinic will provide a one-time brief service

to clients every other month on Friday mornings at 9:30 am.

California State law now allows individuals to work through an expungement process

that can stop arrests – and even convictions – from impacting job hunts, educational

advancement and housing opportunities. The High Speed Healing will offer a criminal

record expungement clinic every other month on Friday Mornings to help individuals

clean up their background checks.

High Speed Healing will be partnering with numerous Southern California Bar

Association attorneys, legal aids and county representatives in order to design the most

effective expungement program. The clinic will be designed to assist low-income clients

in the Fresno community with the completion of court expungement paperwork.

Volunteer attorneys meet with clients to determine whether they qualify for an

expungement. If the client is eligible, the volunteer attorney/ legal aid will assist in the

completion of the necessary paperwork. This clinic will provide a one-time brief service

to clients every other month on Friday mornings at 9:30 am.

These expungement clinics also allow for High Speed Healing to work with clients who

are possibly qualified to work within the facility to advance their career while exceeding

the requirements of FMC Section SEC 9-3316b.

b. Crafting an environmentally sustainable business model

High Speed Healing is dedicated to reducing our carbon footprint. Along with business

across the country, becoming a more eco-friendly operation has proven to dramatically

decrease the negative impact on our climate and our community while increasing the

efficiency of our operation, decreasing the cost of running our business and the image

of the High Speed Healing Brand.

While High Speed Healing focuses on becoming a more eco-friendly business we will

be using resources with the best value for everyone beginning with post-consumer

waste (PCW) products like printing paper, packaging, toilet paper, and napkins, which

are made from recycled materials. Printing as little as you can and make sure to print on

the highest percent of PCW paper you can find. Go paperless with bills, and send

invoices to your clients via email or another electronic method.

Harsh, toxic chemical cleaners in the workplace first and foremost have a significant

impact on the personal health of employees. Down the drain and somewhere else in the

environment these harsh chemicals have a lasting impact on water quality and

ultimately the habitat quality for animals. Cleaning products like a hemp-based castle,

biodegradable sprays, or animal-free soaps are a simple step to taking care of your

employees, their workspace, and the environment.

High-efficiency lights like LEDs and CFLs

Also supporting Eco Friendly Marking

Clean Energy Month (March)

Arbor Day (April)

Earth Day (April)

National Bike to Work Day (May)

Energy Action Month (October)

Upgrading the facility to alternative energy like solar will inevitably change the way High

Speed Healing as a business uses energy. Not only is solar dramatically decreasing

carbon footprints, it is also the cheapest and most readily abundant form of energy. The

current Federal tax credit, also known as the Investment Tax Credit, or ITC, allows you

to claim up to 26% of the total cost you pay to install solar panels from your federal tax

burden for the year.

A poll of U.S. consumers found nearly half would shift their buying habits to reduce their

perceived personal impact on our global ecosystem. The surveyed consumers belong to

an American audience that consumed an estimated $128.5 billion worth of sustainably

branded goods in 2018.

Our facility is conveniently located next to the local transit station. This access to public

transit allows consumers and employees to reduce their carbon footprint and reduce

traffic.

Our facility will also be practicing green procurement. Our procurement policies will be

outlined to source goods that are manufactured in a sustainable fashion, Do not contain

toxic materials or ozone-depleting substances, Can be recycled and/or are produced

from recycled materials, Are made from renewable materials, Do not make use of

excessive packaging and are designed to be repairable and not throwaway.

During the facility remodel and any future construction we will send usable materials to

organizations such as Habitat for Humanity vs waste facilities. The proceeds from the

sale of the materials from Habitat for Humanity are used to fund the construction of low

income housing in our community.

Overall, one of the best ways to make our business will be more environmentally

sustainable is to partner with like-minded people and organizations in our industry and

in our community.

High Speed Healing

Cannabis Dispensary Location
Legend
1142 F St
90 ft
N➤➤
N
© 2020 Google
© 2020 Google
© 2020 Google

PLANNING AND DEVELOPMENT DEPARTMENT

2600 Fresno Street • Third Floor Jennifer K. Clark, AICP, Director Fresno, California 93721-3604
(559) 621-8277 FAX (559) 498-1026

December 15, 2020 Please reply to:

Marisela Martínez
(559) 621-8038

Renatta Ford
1142 F Street
Fresno, CA 93706

D
ear Applicant:

SUBJECT: ZONING INQUIRY NUMBER P20 -04720 REQUESTING INFORMATION REGARDING CANNABIS RETAIL FOR PROPERTY LOCATED AT 1142 F ST (APN: 467-062-09)

Thank you for your inquiry regarding the allowance of new cannabis retail uses. The requested information about cannabis retail uses was analyzed using Article 27, Chapter 15 of the Fresno Municipal Code (FMC) of the City of Fresno. Please note, all research for this inquiry is based on existing land development of the subject property. If there are multiple buildings on the subject property, this research was based on the address provided in the request. This research does not take into effect of future development unless provided in your application request. With that, research of a proposed cannabis retail business on the subject property conveys the following:

1. All cannabis retail businesses must be located on property zoned DTN ( Downtown Neighborhood), DTG ( Downtown General ), CMS ( Commercial Main Street ), CC (Commercial Community), CR ( Commercial Regional), CG ( Commercial General), CH (Commercial Highway), NMX ( Neighborhood Mixed-Use), CMX ( Corridor/Center Mixed- Use), RMX ( Regional Mixed- Use), and must meet all of the requirements for development in these zones, including, but not limited to, parking, lighting, building materials, etc.

The subject property is zoned DTN, which is one of the allowable zone districts for cannabis retail businesses. Development standards of the DTN zone district are available in Sections 15-1503, 15-1504, and 15-1505
of the FMC. The subject location
meets the zone district requirement, per Section 15-2739.B.1.a of the FMC, for a cannabis retail business.

2. All building(s) in which a cannabis retail business is located shall be no closer than 800 feet from any property boundary containing the following: (1) A cannabis retail business; (2) A school providing instruction for any grades pre- school through 12 (whether public, private, or charter, including pre- school, transitional kindergarten, and K -12); (3) A day care center licensed by the state Department of Social Services that is in existence at the time a complete commercial cannabis business permit application is submitted; and, (4) A youth center that is in existence at the time a complete commercial cannabis business permit is submitted.

Zoning Inquiry P20-04720
1142 F ST

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