Mayor’s Office of
Community Affairs
FY23 STRATEGIC PLAN REVIEW
THURSDAY SEPTEMBER 1, 2022
Workshop overview
Welcome
Background
Overview of Community Feedback
General Strategic Response
Targeted Strategic Response (S.M.A.R.T Goals)
Forward
Office of Community Affairs (OCA)
Vision +
Background
HOW WE GOT HERE
A life of significance
Background
Office founded as to help us realize the One Fresno vision. The OCA operates as a division of the Mayor’s Office.
The OCA engages all Fresno community members by serving as the City government’s liaison to key constituent group associations, multicultural and immigrant populations, faith-based, civic and human service, and others including community benefit organizations.
Resolution 21-092 was adopted on April 8th 2021 denouncing “the racial discrimination that Asian American communities have experienced in Fresno during the COVID-19 pandemic” jumpstarted the hiring of the liaisons that concluded in November of 2021.
Our OCA Liaisons
Harjinder ‘JR’ Saini - Asian Indian
Alma Martinez - Latino + All foreign-born Immigrant
Sandra Lee – Asian Pacific Islander
B.T . Lewis – Black, Indigenous and People of Color
General + Targeted Feedback
….A government that listens…
Listening to the
community
- 24 Questions
- Anonymous
- In English, Spanish, Hmong and
Punjabi
- Used top 2 box survey method
to analyze results
- Results have statistical
significance with a confidence
level of 95% and margin for error
of 10%
Question Samples
1. How would you rate your current level
of involvement with the City of Fresno
2. How satisfied are you with your current
level of involvement?
3. How interested are you in increasing your
level of involvement in the City of Fresno?
4. What are the barriers faced to being
more involved?
Involved
24%
Slightly Involved
40%
Uninvolved
27%
Very Involved
9%
HOW WOULD YOU RATE YOUR CURRENT LEVEL OF
INVOLVEMENT WITH THE CITY OF FRESNO?
Question
Samples Cont.
1. How would you rate the City
of Fresno's current
communication with its
residents?
2. How do you like to be
communicated with?
3. What are your greatest needs
in terms of support
Demographic Indicator Key takeaways
Zip Code Top three zip code respondents hail from 93727 (29%), 93722 (12%) and 93706 (8%) Employment Status 71% of respondents stated they are employed, 17% state self-employed and 11% stated they are not employed
Geographic Area 19% of respondents stated they were from SW Fresno Years in Fresno 51% of respondents indicated that they have lived in Fresno for 26+ years while 23% stated that they have lived in Fresno for 16-25 yars Tenure 43% of respondents stated that they were long standing residents Influence 20% of respondents stated that they were community leaders Parental 29% of respondents indicated that they were parents Gender 52% of repondents identified as femail, 47% as male and 1% as other Income There is a fairly even distribution of responses by income level - Under $20,000 (17%)
- $20,000 to $34,999 (16%)
- $35,000 to $49,999 (14%)
- $50,000 to $74,999 (19%)
- $75,000 to $99,999 (14%)
- Over $100,000 (20%)
Demographics
General
Updates
Strategic Response - Charting the course
Strategy Development
Operational
Planning & Project
Development
Project Implementation &
Performance Monitoring
STANCE TOWARDS
FRAMEWORK
0 IGNORE
1 INFORM
2 CONSULT
3 INVOLVE
4 COLLABORATE
5 EMPOWER FOR IMPACT
IMPACT Marginalization Placation Tokenization Voice Designated Power Community Control
COMMUNITY
ENGAGEMENT GOALS
Deny access to
decision-making
processes
Provide the community with
relevant information Gather input from the community
Ensure community
assets, needs and
concerns are
integrated into
process and inform
planning
Ensure community
capacity to play a
leadership role in
implementation of
decisions
Foster democratic participation and
equity by placing full decision-
making in the hands of the
community
MESSAGE TO THE
COMMUNITY
"Your voice,
needs and
interests do not
matter"
"We will keep you informed" "We care what you think" "We can't do this well without you"
"Your leadership
and expertise are
critical"
"We want this to work so we
support democratic and equitable
processes led by the community"
EXAMPLES OF TOOLS Closed door
meetings
Fact Sheets
Open Houses
Presentations
Billboards
Videos
Public comment
Focus Groups
Community Forums
Surveys
Interactive Workshops
Polling
House Meetings
Community Forums
MOU's with CBOs
Consensus building
Citizen Advisory
Committees
Participatory
Action Research
Community Driven Planning
Community Organizing
Open Planning Forums with Citizen
Polling
Participatory Budgeting
Participatory Action Research
RESOURCE
ALLOCATION RATIOS 100% Systems 70-90% to systems admin
10-30% to promotions and publicity
60-80% to systems admin
20-40% to consultation activities
50-60% to systems
admin
40-50% to community
involvement
20-50% to systems
admin
50-70% to
community
partners
0-20% to systems admin
80-100% to community partners
and community driven processes
Transformative Community
Engagement Framework Phases: Problem/Issue Identification Community Engagement Spectrum
Community Comparisons example
Feedback has led directly to
FY23 S.M.A.R.T goal planning
More to come…
Another update regular updates
on progress will be brought
forth every six months.
For more information contact:
W | Fresno.Gov/OCA
E | [email protected]
P | 559.621.8000