1 SECOND AMENDMENT TO CONSULTANT SERVICES AGREEMENT
This Second Amendment to the Consultant Services Agreement for Airport Safety Management System is made as of _______________________, (Effective Date) by and between the City of Fresno, California, a Municipal Corporation (Fresno), and Landry Consulting, LLC., (Landry).
R E C I T A L S
WHEREAS Landry desires to perform, and City desires to have Landry perform, consulting services (Services) as an independent contractor to City at and for Fresno Yosemite International Airport (FAT); and
WHEREAS, City and Fresno entered into the Consultant Services Agreement for Airports Safety Management System (SMS), which became effective March 1, 2020; and WHEREAS, City and Fresno entered into the First Amendment to Consultant Services Agreement for Airports SMS, which became effective August 17, 2021; and WHEREAS City desires to add implementation of the SMS program at FAT, and City desires to have Landry and their subcontractor perform Phases 2 and 3 of the SMS program as a part of the current Agreement at FAT; and
NOW THEREFORE, the Parties agree as follows:
1. AMENDMENTS TO THE AGREEMENT
A. Section 1, Services, Exhibit A-1 shall be amended to include Exhibit A-2 as attached to this document.
B. Section 3(a), Compensation, shall be amended as follows:
(a) CONSULTANT’S sole compensation for satisfactory performance of all services required or rendered pursuant to this Agreement shall be a total fee of Three Hundred Eighty Thousand dollars ($380,000) per year. Such fees include all expenses incurred by CONSULTANT in performance of the services.
2. GENERAL
All other terms and conditions of the Agreement shall remain in full force and effect. In the event of any conflict between the terms of the Agreement and the terms of this Second Amendment, the terms of this Second Amendment shall prevail.
[Signatures on following page]
2 AS WITNESS, this Second Amendment has been executed by the duly authorized officers of the parties on the Second Amendment Effective Date set above:
CITY OF FRESNO,
A California municipal corporation
By:
Henry Thompson,
Director of Aviation
APPROVED AS TO FORM:
ANDREW JANZ
City Attorney
By:
Brandon Collet Date
Assistant City Attorney
ATTEST:
TODD STERMER, CMC
City Clerk
By:
Deputy
LANDRY CONSULTING LLC.,
A Washington Limited Liability Company
By:
Name:
Title:
(If corporation or LLC., Board Chair,
Pres. or Vice Pres.)
By:
Name:
Title:
(If corporation or LLC., CFO, Treasurer,
Secretary or Assistant Secretary)
REVIEWED BY:
Addresses:
CITY:
City of Fresno, Airports Department
Fresno Yosemite International Airport
Attention: SMS Manager
4995 E. Clinton Way
Fresno, CA 93727-1525
Phone: (559) 621-4500
FAX: (559) 251-4825
CONSULTANT:
Landry Consulting LLC.
Attention: Joanne Landry
3801 Edgewood Dr.
Vancouver, WA 98661
Phone: 206-714-7663
FAX: 888-485-2388
Attachment:
Exhibit A-2 – Amended Scope
EXHIBIT A-2
Safety Management System
Consulting Services
Landry Consulting LLC
3801 Edgewood Drive
Vancouver, WA 98661
Date: December 19, 2023
Phase 2 Scope of Work
City of Fresno Airports Department
Phase 2 Scope and Budget – Fresno Yosemite International Airport Page i
1 Introduction ................................................................................................................ .......................... 1 2 Approach .................................................................................................................... ........................... 1 3 Schedule .................................................................................................................... ............................ 1 4 Task Descriptions ........................................................................................................... ....................... 2 Task 0 – Project Management .................................................................................................. .... 2 Task 1 – Complete Remaining Section of the SMS Manual Ready for FAA .................................. 2 Task 2 – Develop Remaining Key Components and Elements ...................................................... 2 Task 4 – Deliver all Program Elements .......................................................................................... 2 Task 5 – Program Rollout Planning ............................................................................................ ... 2 Task 6 – Phase 2 Training and System Rollout .............................................................................. 2 5 Deliverables ................................................................................................................ ........................... 3 6 Budget ...................................................................................................................... ............................. 4
List of Tables
Table 1 – Phase 2 Deliverables by Task ......................................................................................................... 3 Table 2 – Phase 2 Budget by Task ................................................................................................................. 4 Table 3 – Staff Rates...................................................................................................................................... 4
List of Figures
Figure 1 – Phase 2 Project Schedule ............................................................................................................. 1
Phase 2 Scope and Budget – Fresno Yosemite International Airport
1 Introduction
Landry Consulting LLC (Landry) is Small, Disadvantaged, and Women-owned Business Enterprise (SBE/DBE/WBE) registered in multiple states including California under the California Unified Certification Program (CUCP). Landry was established in 2008 and offers consulting services to the aviation industry focusing on the design, development, and implementation of Safety Management Systems (SMS) and Safety Risk Management (SRM) solutions. Landry’s services include gap and business analyses, strategic planning, process analyses, implementation planning, information technology, program integration, performance measurements, communication and media campaigns, and skills development and delivery.
Landry proposes to continue providing on-call, as-needed SMS consulting services to the Fresno Yosemite International Airport (FAT) for the ongoing development and implementation of the airport’s SMS in accordance with Federal Aviation Administration (FAA) regulations. Landry’s mission is to deliver quality and expert services to improve safety at client airports through practical, useful, and measurable change.
2 Approach
The Landry Team’s proposed approach to continue development of the current SMS project phases, tasks, and deliverables is to work closely with the FAT SMS and Project Manager to provide the most effective expertise and support in the areas that are the highest priority and require additional assistance.
Landry has been collaborating with FAT since 2020. Various SMS components and elements have been developed since that time including delivery of the FAT mandated Implementation Plan. Phase 2 intends to complete all core components including the SMS Manual and preparation for rollout. 3 Schedule
Figure 1 displays a proposed project schedule for the Phase 2 task and budget planning. The proposed project schedule depicts a one-year duration to accomplish identified SMS tasks and deliverables.
Figure 1 – Phase 2 Project Schedule
Phase 2 Scope and Budget – Fresno Yosemite International Airport
4 Task Descriptions
Task 0 – Project Management
Landry believes the project management role is critical to the success of the SMS and will continue to provide planning, weekly meeting agendas, status reports and budget tracking to ensure the Phase 2 effort is carefully managed.
Task 1 – Complete Remaining Section of the SMS Manual Ready for FAA Landry and FAT have developed a draft SMS Manual. Phase 2 will ensure the Manual is completed and compliant with the FAA requirements outlined in the AC 150_5200_37A, Subpart E, and the rulemaking.
Additional sections, content, and formatting will be completed to prepare the document for FAA delivery.
Task 2 – Develop Remaining Key Components and Elements
Landry and FAT responded to a detailed questionnaire that completed a Gap analysis of existing and required SMS components and elements. The results of the questionnaire will be applied in Phase 2 to guide development of missing SMS components and elements The priority will be to complete the SMS Manual; however, any long-lead time development items such as training courses will be prioritized to ensure the SMS is ready for rollout.
Task 4 – Deliver all Program Elements
When all components of the SMS are developed and operational, key Management, Operations, and SMS staff are trained and ready to receive reports, and software systems are in place to manage the process, the Team recommends an incremental rollout. The initial rollout should be for internal staff to test the system and when ready, the SMS can be extended to tenants.
Task 5 – Program Rollout Planning
To prepare for the full SMS rollout, Landry will work with FAT to develop a training schedule and support the delivery of training to all staff and orientation to tenants. The initial training planning and course development will provide options for types of training and the stakeholder community needs.
Additionally, the Team will continue to assist with software requirements, rollout, and support as the software is ready for implementation.
Task 6 – Phase 2 Training and System Rollout
In Phase 2 the Team will support software alignment with the SMS processes including rollout readiness and coordinate system training activities as needed.
Phase 2 Scope and Budget – Fresno Yosemite International Airport
5 Deliverables
A list of proposed Phase 2 deliverables is presented in Table 1.
Table 1 – Phase 2 Deliverables by Task
Task Deliverable
Task 0 - Project Management Status reports, weekly meeting agendas, budget tracking Task 1 - Complete Remaining Sections
of the SMS Manual Ready for FAA SMS Manual including all sections and appendices Task 2 - Develop Remaining Key
Components and Elements All remaining supporting SMS components and elements Task 3 - Deliver all Program Elements
All operational SMS program elements including alignment with software
Task 4 - Program Rollout Planning Preparation for SMS rollout including training, media, software Task 5 - Training and System Rollout
Integration of staff training and tenant orientation into existing badging system
Phase 2 Scope and Budget – Fresno Yosemite International Airport
6 Budget
A proposed project budget by key task is presented in Table 2; staff rates are included in Table 3. The Budget includes both labor and expenses. Related deliverables are presented in Table 1. The Team plans to work closely with FAT to ensure the highest priority tasks and deliverables are completed first to ensure the most effective use of the consultant’s expertise and contributions and budget. Onsite trips will be discussed and approved as needed and a percentage of the budget will be allocated as contingency.
Table 2 – Phase 2 Budget by Task
Table 3 – Staff Rates
Staff Phase 2 Billing Rate Notes
Landry $224.00 Per hour fee, fully loaded including overhead, profit, etc.
Task 0 - Project Management 7,000.00 $
Task 1 - Complete Remaining Sections of the SMS Manual Ready for FAA 25,000.00 $ Task 2 - Develop Remaining Key Components and Elements 20,000.00 $ Task 3 - Deliver all Program Elements 15,000.00 $
Task 4 - Program Rollout Planning 4,500.00 $
7DVN7UDLQLQJDQG6\VWHP5ROORXW 8,000.00$
Expenses no more than four trips 5,000.00 $
Contingency 15,500.00 $
Total Budget Phase 2 100,000.00 $
Preparation, Purpose,
& Practice
privileged and confidential
Thanks so much for the opportunity to talk with
you about what we can accomplish together.
We’ve designed this overview as we do our
process - acknowledging that s simplee solutionss
don’tt oftenn existt inn complexx organizations.
We think you’ll find the possibilities that follow
work together to address the p pointss off frictionn
you’ve identified.
Magpie focuses on the whole organization, and
that means a relentless commitment to the
people within it. We lean into h
human-centeredd
leadership,, learning,, risk,, andd systemss design.
I’m confident that with Magpie as a partner, we
can aacceleratee learningg confidently,, safely,,
andd inn linee withh thee valuess thatt matterr mostt too youu (and change the world a little bit, too).
We can’t wait to get started.
privileged and confidential
Ben Goodheart, Magpie Founder
QUESTIONS AND ANSWERS
Our job is to act on tthreee big questionss for you:
privileged and confidential
We’ll do that in three phases of work: kknowing.. understanding.. livingg ourr learning.
THE DESTINATION
World-Class SMS Support
Plenty of organizations talk about their “best-in-class” safety systems.
WWe’lll helpp youu makee itt reall withh thee knowledgee too buildd it.
Your key outcomes of this proposal are:
1. SET OF FIVE AIRPORT-OWNED SMSS BASICS COURSES ready for your LMS and in short, practical formats that prioritize easy access, rapid learning, and compliance with FAA SMS requirements
2. ON-SITE SMSS TRAINING, focused on in-depth understanding of SMS design, management, troubleshooting, maturation, and FAA interfaces
3. NEXT-LEVEL SAFETY that takes safety beyond just SMS to incorporate Human & Organizational Performance and Learning Teams – methods and tools that place Fresno at the forefront of aviation safety and resilience privileged and confidential
SOLVING FOR FRESNO AIRPORT
The next few pages describe hhoww we’lll approachh thee work. privileged and confidential
KKNOWING:
Foundations of SMS
We’ll develop the ffive courses proposed in
2021:
• SMS for Everyone
• SMS as a Decision Tool
• Safety Reporting for Change
• Introduction to Safety Risk Management
• Human Centered Investigations
Each course will be delivered as a self-contained
course pack and in LMS-compatible format. Our
team will create E
English and Spanish language
versions of SSMS for Everyone.
The currency of safety is often said to be the flow
of information. Knowing what and how to
communicate about safety are just two
challenges most organizations face, and it’s what
we’re here to help you solve.
privileged and confidential
SMS for Everyone
FAA proposed rulemaking requires that each person involved in the airpor t SMS have training that addresses their role in the SMS - at least hazard identification and reporting. This course us es brief, operationally relevant examples to illust rate hazards as they look in practice, reporting processes, and expectations of the SMS itself.
SMS as a Decision-Making Tool
Front-line employees rely on executives and manag ement to understand risk and help them navigate it. For supervisors and managers without in-depth safety experience, the process may turn into a paperwork exercise. This session provides context for action, practical examples, and a focus on managing risk collaboratively by understanding safety performance targets, safety ROI, and a complete picture of risk as tools that function well be yond SMS.
Safety Reporting for Change
While FAA requirements address the need for training on how to report, it does not require that we discuss what to report or even what makes for a good, actionable submission. In this short module, we’ll examine through sh ort case examples what instances are good candidates for a report, what information is helpful in ensuring action can be taken, and what a reporter can expect regarding identity protection, feedback, and results.
Introduction to Safety Risk Management
Matrices, meetings, and risk registers – what the heck do we do with these? For most folks in the airport system, Safety Risk Management (SRM) should be a practical process. This module walks learners through two examples of risk management from a front-line perspective with two different outcomes based on the assessment of risk. While we avoid the in-depth analysis of risk t hat managers and safety professionals work within, participants come away with the risk fluency they need to make risk-informed decisions every day.
Learning Teams & Human-Centered Investigation
When an investigation into a safety event is necessary, humanizing the pro cess improves and accelerates how we move forward as an organization and preserve trust. Learning teams inject a human-centered approach because they bring together a group of people involved in a safety event to learn and improve – both when things go well or when things have gone wrong. Participa nts gain the skills needed to facilitat e a learning team, wasting less time on investigation and blame and focusing more time on understanding and learning.
UUNDERSTANDING:
Beyond Implementing
We’ve built tools to help strengthen the air traffic
system, increase resilience in critical infrastructure, and prepare hospitals for a pandemic.
A key difference for organizations that adapt and
thrive in high-consequence environments is their
focus on s
specialized safety training.
We propose an on-site workshop to expand on your
baseline SMS training. We’ll bring unparalleled SMS
experience blended with broad safety knowledge to
ensure your team – up to 2
20 attendees – has the
knowledge they need to make your SMS a success.
We’re not suggesting a replacement for certification
options, but we understand the need to quickly level
up your core SMS leaders for the implementation
process, and that’s what we’ll accomplish in this
dedicated and customized workshop.
privileged and confidential
LLIVING OUR LEARNING:
Structures of Support
Culture can’t overcome a structure that doesn’t
support it. Especially in an environment of dynamic
risk and changing conditions, there has to be r
room
to move – safely – within organizational systems.
Learning Teams provide a clear path for
implementing the pprinciples and processes that
build and grow a just culture.
Building a foundation of HHuman and
Organizational Performance acknowledges that
humans aren’t problems to be solved; they are
where safety is created.
We’ll spend 3 d
days on-site facilitating our one-of-
a-kind workshops for lleaders to understand SMS,
integrate HHOP, and build llearning and
improvement into every SMS process.
privileged and confidential
YOUR MAGPIE RESOURCES
Our Starting Lineup
On-Site and Supporting Roles
89 YEARS SSAFETY EXPERIENCE | 92 YEARS LLEADERSHIP POSITIONS | 78 YEARS TTRAINING | 65 YEARS CULTURE AANALYSIS privileged and confidential
Ben
On-Site
Consultant
WHO WE ARE AND HOW TO START
At Magpie, we’re proud of our ways of
working and our commitment to seeing
organizations succeed as places where
humans can do their best, most fulfilling
work.
It’s who we are, and like you, we
e guard our
It s who
culture with purpose.
Oh – we’re also focused on results, and we
get there by taking a relentlessly optimistic
view of humans and systems to create
safety, leadership, learning, and
performance.
privileged and confidential
privileged and confidential
The Details
We’ve made a few assumptions about access to personnel, timeline constraints, and resource availability. Those might change, but not before an up-front discussion with you.
We anticipate a total investment of approximately $$73,950*:
• $49,950 for the five courses quoted in our 2021 proposal • $7,500 On-site SMS education workshop for up to 20 attendees • $16,500 Three-session on-site workshop series (HOP +
Interpersonal Performance, Learning Teams, SMS for Leaders) privileged and confidential*inclusive of T&E; pricing based on complete offering
All Content Privileged and Confidential and © Magpie Human Systems