26-115 Service Agreement_WestCare California — Fresno City Council, February 19, 2026

RFP 04-2024

SERVICE CONTRACT
THIS CONTRACT is made and entered into by and between the CITY OF FRESNO, a California municipal corporation (City), and WESTCARE CALIFORNIA, ,1& a California corporation (Contractor) as follows:

1. CONTRACT DOCUMENTS. The "Notice Inviting Proposals," "Instructions to Proposers," "Proposal" and the "Specifications" including "General Conditions," "Special Conditions", “Federal Conditions”, “Functional Specifications” and “Technical Requirements” for the following: Request for Proposals for Worksites for Youth Service Corps Homelessness Pilot Program (Request for Proposals No. 12600292) copies of which are annexed hereto, together with all the documents specifically referred to in said annexed documents, including the Performance Bond, if required, are hereby incorporated into and made a part of this Contract, and shall be known as the Contract Documents.

2. PRICE. For the monetary consideration of FIFTY FOUR THOUSAND NINE HUNDRED SIXTY EIGHT DOLLARS AND TWENTY CENTS ($54,968.20), as set forth in the Proposal, Contractor promises and agrees to perform or cause to be performed, in a good and workmanlike manner, and to the satisfaction of the City, and in strict accordance with the Specifications, all of the work as set forth in the Contract Documents.

3. PAYMENT. The City accepts Contractor's Proposal as stated and agrees to pay the consideration stated, at the times, in the amounts, and under the conditions specified in the Contract Documents.

4. INDEMNIFICATION. To the furthest extent allowed by law including California Civil Code section 2782, Contractor shall indemnify, hold harmless and defend the City and each of its officers, officials, employees, agents and volu nteers from any and all loss, liability, fines, penalties, forfeitures, costs and damages (whether in contract, tort or strict liability, including but not limited to personal injury, death at any time and property damage) incurred by the City, Contractor or any other person, and from any and all claims, demands and actions in law or equity (including reasonable attorney's fees, litigation expenses and cost to enforce this agreement), arising or alleged to have arisen directly or indirectly out of performance of this Contract. Contractor's obligations under the preceding sentence shall apply regardless of whether the City or any of its officers, officials, employees, agents or volunteers are passively negligent, but shall not apply to any loss, liability, fines, penalties, forfeitures, costs or damages caused by the active or sole negligence, or the willful misconduct, of the City or any of its officers, officials, employees, agents or volunteers.

If Contractor should subcontract all or any portion of the work to be performed under this Contract, Contractor shall require each subcontractor to indemnify, hold harmless and defend the City and each of its officers, officials, employees, agents and volunteers in accordance with the terms of the preceding paragraph.

This section shall survive termination or expiration of this Contract. [SIGNATURES FOLLOW ON THE NEXT PAGE.]
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RFP 04-2024
IN WITNESS WHEREOF, the parties have executed this Contract on the day, and year here below written, of which the date of execution by the City shall be subsequent to that of Contractor's, and this Contract shall be binding and effective upon execution by both parties.

CITY OF FRESNO,
A California municipal corporation
By:

Melissa Perales
Purchasing Manager
APPROVED AS TO FORM:

ANDREW JANZ
City Attorney
By:

Date
Asst./Sup./Sr. Deputy City Attorney
ATTEST:
$0<.$//(5
,QWHULP City Clerk
By:

Date
Deputy
WESTCARE CALIFORNIA,,1&
A California corporation
By:

Name:

Title:
(If corporation or LLC., Board Chair, Pres.
or Vice Pres.)
By:

Name:

Title:
(If corporation or LLC., CFO, Treasurer,
Secretary or Assistant Secretary)

REVIEWED BY:

Addresses:

CITY:

City of Fresno
Attention: Susan Chudy
Program Liaison/Program Administrator
2600 Fresno Street
Fresno, CA 93721
Phone: (559) 621-6980
E-mail: [email protected]
CONTRACTOR:

WestCare California,QF
Attention: Shawn Jenkins
Chief Operating Officer
1900 N Gateway Blvd.

Fresno, CA 93727
Phone: (559) 251-4800
E-mail:[email protected]
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Request for Proposals for Worksites for Youth Service Corps Homelessness Pilot Program RFP No. 12600292
RFP 04-2024 PAGE 11
Proposer's Name _____________________________
(Submit with Proposal)

CHECK LIST
Proposers are requested to submit this Checklist and the following information, providing the content in the sequence shown below. If the documentation provided is incomplete, the Proposer may be ineligible for award of a Contract.

1. Cover Letter, including company name, address, contact name, phone number and fax number.

2. Business Location and License

3. Cost Proposal (Cost Proposal Table) (complete Attachment A)

4. Proposer Questionnaire

5. References

6. Acceptance of Indemnification and Insurance

7. Disclosure of Conflict of Interest

8. Addenda and Time Period to Award/Reject

9. Signature Pages
Including (for corporations) Notary Acknowledgment in corporate form, certification by secretary and board resolution or other document to authorize individual who signs proposal.

10. Signature page of all ADDENDA issued
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WestCare California, Inc.
1900 N. Gateway Blvd., Suite 100, Fresno, CA 93727
westcarecalifornia.org | 559-251-4800
October 6th, 2025
City of Fresno Purchasing Division
2101 G Street, Bldg. A
Fresno, CA 93706
Email: [email protected]
Phone: (559) 621-8367 or (559) 621-1332
Re: WestCare California, Inc.’s proposal for the City of Fresno Worksites for Youth Service Corps Homelessness Pilot Program (RFP No. 12600292) Dear Grant Review Committee,
On behalf of WestCare California, Inc.’s participants, staff, and board, thank you for this opportunity to submit a proposal to serve as a worksite for the Youth Service Corps Homelessness Pilot Program in the City of Fresno.

The bidder, WestCare California, is a 501(c)(3) nonprofit corporation.

Shawn Jenkins, Chief Operating Officer – Western Region, is authorized to make representations on behalf of WestCare California and can be reached at:

WestCare California, Inc.
1900 N. Gateway Blvd., Ste. 100
Fresno, CA 93727
Phone: 559-974-2919
Fax: 559-453-7827
Email: [email protected]
If you have any follow-up questions or need additional information, please do not hesitate to contact me.

Respectfully,
Shawn Jenkins
Chief Operating Officer – Western Region
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Shawn Jenkins
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Request for Proposals for Worksites for Youth Service Corps Homelessness Pilot Program RFP No. 12600292
RFP 04-2024 PAGE 12
Proposer's Name
(Submit with Proposal)

BUSINESS LOCATION AND LICENSE

BUSINESS LOCATION
The undersigned Pro poser does not maintain a pl ace of bus iness in th e City of Fresno.

The undersigned Proposer maintains a place of business in the City of Fresno at:
1*DWHZD\%OYG Fresno, CA

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BUSINESS LICENSE
The undersigned Proposer has a current City of Fresno Business License and the number is .

If the successful Proposer does not have a City of Fresno Business License, he/she shall obtain such a license prior to the issuance of a Notice to Proceed for the Work and maintain in effect throughout the term of this Contract.
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Request for Proposals for Worksites for Youth Service Corps Homelessness Pilot Program RFP No. 12600292
RFP 04-2024 PAGE 13
Proposer's Name
(Submit with Proposal)

COST PROPOSAL
Having carefully examined the Request for Proposals, attachments and related documents, the undersigned proposes and agrees to provide to the City of Fresno, in accordance with the Specifications annexed hereto and made a part thereof, the services contained in the Cost Proposal Worksheet (Attachment A) at the provided costs.

The amounts shall include any and all applicable taxes.

The quantities listed in the Cost Proposal Worksheet are estimates for the initial term. The actual requirements of the City may be more or less than the quantities specified. The City will pay for only those items which it actually delivered or received during the term of the Contract.

The City reserves the right to reject any and all proposals. :HVW&DUH&DOLIRUQLD,QF &RVW3URSRVDO
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Organization Name: WestCare California ATTACHMENT A
Project Type: One Fresno Youth Jobs Corps Community Based Organization Navigator Program Worksites Type/Title & Number to
Hire
Description Time Period Cost Breakdown Cost
Navigator 26 weeks
.5 FTE - $20/hr x 20
hrs/ week + 15.95%
frin
ge
12,058.80
Navigator 26 weeks
.5 FTE - $20/hr x 20
hrs/ week + 15.95%
frin
ge
12,058.80
Navigator 26 weeks
.5 FTE - $20/hr x 20
hrs/ week + 15.95%
frin
ge
12,058.80
Navigator 26 weeks
.5 FTE - $20/hr x 20
hrs/ week + 15.95%
frin
ge
12,058.80
Personnel Total: 48,235.20 87.75% Type Description Time Period Cost Breakdown Cost
Office supplies iincludes pens, and papers 12 mos $25/mo 300.00 Program Supplies includes back brace, glove and.toolbelts 12 mos back brace @ $24.50
/pc; toolbelt @ $34/pc
and gloves @ $21/pc . -
one each per staff
636.00
Uniforms t-shirts 12 mos 4 pcs each for 8 staff
@ $25 each 800.00
Supplies Total: 1,736.00 3.16% Total Direct Cost 49,971.20
Type/Title Description Cost
Administrative cost 4,997.00
Administration Total: 4,997.00 9.09% *add additional lines if needed, please ensure calculation are correct Total Grant Amount: 54,968.20 Cost Category: Supplies or Other Costs
Cost Category: Administration (No more than 10% of total award) One Fresno Youth Jobs Corps Program
Cost Category: Personnel
Budget Narrative
The position will support the operations in the warehouse and will assist with home furnishing deliveries for clients. They will work alonside volunteers, coordinate delivery logistics, and ensure the warehouse stays organize and efficient. Fringe Benefits include FICA (7.65%), SUI (6.30%) and Workers Comp (2%) for a total of 15.95%.
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Request for Proposals for Worksites for Youth Service Corps Homelessness Pilot Program RFP No. 12600292
RFP 04-2024 PAGE 1

4. Proposer Qualification Questionnaire
Proposer’s Name: WestCare California, Inc.
(Submit with Proposal)

PROPOSER QUALIFICATION QUESTIONNAIRE

The undersigned Proposer submits the following information in accordance with the proposal Specifications:
(Use additional sheets as needed.)

1. a. Business Name (If using more t han one business name, please list all names.):

WestCare California, Inc.

b. Address:

Is your firm operating as a franchisee? Yes or No X If yes, list the franchiser, and number of years your business has been franchised:

2. Provide the names, titles, qualificati ons, years of experience, and years with your firm, for all key personnel in authorit y in your business, including the key personnel that will be involved in this proj ect, and the extent to which they will be involved in the performance of this Contract.

WCCA’s leadership team has several decades of combined experience operating direct service programs and is fully qualified to execute this program. Brittany Sosa, Community Relations Manager will be the Project Director. Ms. Sosa reports to Senior Vice President, MaryAnn Knoy, who is responsible for oversight and supervision of all programs, directors/managers, and other management team personnel. Ms. Knoy reports to the Chief Operations Officer of the West, Shawn Jenkins, who reports to the Chief Executive Officer, Ken Ortbals. Mr. Ortbals reports to President Richard Steinberg. Mr.

Steinberg reports to the volunteer national Board of Directors that oversees all WestCare programs, operations, and finances, meets on a quarterly basis, and receives input from local Community Action Councils in each region.

Key Personnel on the Project Team:

Brittany Sosa, Community Relations Manager. Brittany Sosa is an experienced marketing, media relations, and event coordinator with a proven ability to create and execute successful fundraising initiatives, foster community relationships, and generate positive media exposure. Brittany has served as the Community Relations Manager at WestCare California since 2024, where she oversees daily operations of the Wings Warehouse and coordinates a team of 20 volunteers. She has over 9 years of experience in event planning, content creation, and cross-functional collaboration to drive program '
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Request for Proposals for Worksites for Youth Service Corps Homelessness Pilot Program RFP No. 12600292
RFP 04-2024 PAGE 2

success and revenue. Brittany earned a Bachelor of Arts in Media, Communications, and Journalism from California State University-Fresno. For this project, Brittany Sosa will supervise the members hired and serve as the project director.

Laura Reynolds, Program Manager. With over 9 years of experience in social services, Laura Reynolds joined the WestCare team in 2018. She has extensive experience in program management and coordination and currently serves as the program manager of the Day 1 Families Funds, where she trains, teaches, educates, and terminates if needed all 10+ staff in her program. Laura Reynolds is also the HUD Coordinated Entry System (CES) program manager, and facilitates client referrals to Wings. Members hired may work closely with Laura to facilitate client referrals.

MaryAnn Knoy, Vice President. MaryAnn Knoy is a dedicated administrator with over 20 years of experience in program oversight and management. As Senior Vice President at WestCare California since 2021, she provides comprehensive support and strategic direction for administrative functions across various programs. MaryAnn joined WestCare in 2015 and specializes in supervision and leadership, program development, grant writing, and community outreach, demonstrating exceptional conflict resolution and collaboration skills. Her bilingual proficiency in Spanish and certifications in victim services, mental health first aid, and harm reduction reflect her commitment to serving diverse communities. A double graduate of California State University, Fresno, with degrees in Criminology and Chicano Latino Studies, MaryAnn's career is underscored by her dedication to empowering vulnerable populations through innovative programs and advocacy. As a former board member at large for Fresno Madera Continuum of Care and former Chair of the Coordinated Entry System Committee, with certifications in SOAR (SSI/SSDI Outreach Access & Recovery) and Victim Services, she brings a wealth of knowledge and expertise to her roles. Throughout her career, Mary Ann has held key positions at WestCare and Poverello House, where she has contributed significantly to the strategic planning and implementation of housing and support programs. Her dedication to advocacy and administrative excellence is evident in her various leadership roles, making her an invaluable asset to the organizations she serves. MaryAnn Knoy will supervise Community Relations Manager Brittany Sosa.

Shawn Jenkins, Chief Operating Officer – Western Region. Shawn Jenkins began his career with WestCare California (formerly known as The Third Floor) in 1990 as a substance use disorder (SUD) Counselor after earning his Alcohol Counseling Certificate from Fresno City College. Since then, his impressive career at WestCare has included leadership roles as Chief Operating Officer (since 2021), Deputy Chief Operating Officer, Senior Vice President, and Regional Vice President. Shawn is an accomplished and forward-thinking creative professional dedicated to leveraging his notable leadership, clinical, and management skills for the continued growth and development of WestCare's infrastructure in California and beyond. With a wealth of experience and a comprehensive background in organizational leadership, Shawn has played a pivotal role in overseeing and optimizing operational functions for WestCare California. Actively engaged in civic affairs, Shawn is a member of the CDCR Director's Stakeholder Advisory Group, Fresno Community Conversation Stakeholder Group, Street2Home '
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Request for Proposals for Worksites for Youth Service Corps Homelessness Pilot Program RFP No. 12600292
RFP 04-2024 PAGE 3

Work Group, and CAADPE Board, where he serves as Secretary. He also served as the Immediate Past Chair for the Fresno Madera Continuum of Care. His extensive career within WestCare includes leadership roles as Chief Operating Officer (since 2021), Deputy Chief Operating Officer, Senior Vice President, and Regional Vice President.

Throughout his career, he has demonstrated a commitment to delivering high-quality services and improving operational efficiency. With a focus on excellence, collaboration, and innovation, Shawn Jenkins continues to play a key role in advancing WestCare's mission of providing impactful and compassionate services to communities in California’s Central Valley. Shawn Jenkins supervises Vice President MaryAnn Knoy.

Other Key Personnel on the WCCA Leadership Team:

Jenny Gonzalez, Senior Vice President. Jenny Gonzalez is a seasoned professional with 25 years of experience in social work, particularly in addiction and adolescent services.

Holding a master’s degree in social work and certified in addiction counseling, parenting instruction, and various evidence-based programs, she has demonstrated her commitment to supporting individuals and families in need. With over two decades of experience at WestCare, Jenny has progressively advanced from SUD Counselor to her current role as Senior Vice President for the last 2 years, overseeing supportive services across California. Her expertise in program development, budget management, staff supervision, and community engagement reflects her dedication to enhancing service delivery and promoting holistic well-being. Fluent in Spanish and English, Jenny embodies a compassionate, culturally sensitive, and highly effective leader who achieves impactful outcomes.

Maria Rodriguez, Deputy Administrator. Maria Rodriguez is an accomplished administrator with 12 years of experience in program leadership, fiscal oversight, and community collaboration. Currently serving as Deputy Administrator after joining WestCare California in 2017, Maria excels in managing diverse teams, coordinating staff development, and overseeing day-to-day program operations. She is highly skilled in grant planning, policy development, and quality assurance, leveraging her bilingual fluency in English and Spanish to support underserved populations. A dedicated advocate, Maria has held leadership roles in multiple community initiatives, including the Fresno Madera Continuum of Care and the Built for Zero Initiative. With a Bachelor’s degree in Political Science and a minor in Law and Society from UC San Diego, Maria combines academic rigor with a passion for driving systematic change and fostering meaningful partnerships.

David Daniel, Deputy Administrator. David Daniel, Deputy Administrator at WestCare California, has been a driving force in advancing the organization’s mission over the past eight years. He oversees key programs, including Residential Treatment, Outpatient Services, Admissions, Veteran Services, and the Day Reporting Center, ensuring high- quality care and innovative approaches to meet diverse client needs. A seasoned leader with a Bachelor’s degree in Psychology from the University of Texas at Arlington and a Substance Use Disorder Counselor certification, David also brings over a decade of experience as a Campus President in post-secondary education and prior roles as an HR '
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Request for Proposals for Worksites for Youth Service Corps Homelessness Pilot Program RFP No. 12600292
RFP 04-2024 PAGE 4

Director in banking and telecommunications. His expertise includes managing programs funded by federal grants and county contracts, as well as providing in-prison services and housing solutions, reflecting his commitment to empowering vulnerable populations through evidence-based and compassionate care.

Robert Church, Deputy Administrator. Robert Church, a Certified Alcohol and Drug Counselor (CADC) with an impressive background spanning over two decades, is a dedicated leader in behavioral health administration. With a solid foundation in SUD program administration across various modalities, including medical, therapeutic community, social models, and intensive case management, Robert has consistently demonstrated his ability to enhance program efficacy and drive positive outcomes. Robert joined WestCare in 2020. His current and previous leadership roles at WestCare, notably as Deputy Administrator and Director of the Custody to Community Transitional Reentry Program (CCTRP) in San Diego, showcase his clinical and administrative oversight, staff management, and program development expertise. Robert's commitment to excellence extends beyond the workplace, as evidenced by his active involvement in collaborative committees addressing juvenile drug court policy and gang prevention issues. Robert is a dynamic professional dedicated to advancing behavioral health services and supporting individuals on their journey to recovery.

Michelle Allen, Deputy Administrator. Michelle Allen is an accomplished administrative leader with 10+ years of progressive experience in quality control, compliance oversight, and operational management across diverse healthcare and treatment settings. She has a proven track record in developing and executing policies, ensuring regulatory compliance, and leading cross-functional teams to achieve organizational goals. Ms.

Allen joined the WestCare team in 2009 and is a Substance Use Disorder Certified Counselor (SUDCC) and Certified Group Facilitator.

3. How many years has your business been established?
51 How many years has your business been under your present name?
51 How many years under former names? (List names and number of years)
0 4. How many years has your business been providing services? 51 5. What other types of services does your business provide?

Since its founding in 1974, WestCare California has provided a wide range of behavioral '
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Request for Proposals for Worksites for Youth Service Corps Homelessness Pilot Program RFP No. 12600292
RFP 04-2024 PAGE 5

health and human services in response to community needs. Today, the agency’s main service domains include Treatment & Rehabilitation, Mental Health & Wellness, Housing Opportunities, Criminal Justice Programs, Veteran Services, and HIV Education & Prevention. WestCare California has an annual operating budget exceeding $74 million, administers over 50 contracts throughout California, and employs more than 400 staff. The agency’s headquarters are in Fresno, with additional program sites located throughout the State of California in Bakersfield, Madera, Hanford, Visalia, Merced, Stockton, North Highlands, Chico, Richmond, and San Diego. WCCA has provided a full continuum of SUD prevention, outreach, outpatient, residential, and continuing care services with the support of 436 full-time and 32-part time staff.

In August 2023, a significant merger took place, bringing together Wings Advocacy Fresno and WestCare California. This merger marked a pivotal moment in both agencies' journeys, offering each partner a range of benefits. For Wings, the merger brings invaluable administrative support. This collaboration has also enabled WestCare to expand and enhance its housing services portfolio in Fresno. Wings provides household
furnishings to anchor at-risk families transitioning from homelessness to stable but unfurnished housing in Fresno. Wings Advocacy Fresno is now a program of WestCare California.

6. Do you have any affiliated companies? (If parent company, list subsidiaries and divisions. If subsidiary or division, name parent company, its principals, and their addresses):

WestCare California is an individually incorporated 501c3 nonprofit, but as a subsidiary of WestCare Foundation, WCCA utilizes the Foundation's Grants, Development, Marketing, Human Resources, Finance/Accounting, Training, Evaluation, and Information Technology departments, which will support the implementation of the proposed services.

Ken Ortbals is the Chief Executive Officer of WestCare Foundation. Mr. Ortbals reports to President Richard Steinberg. Mr. Steinberg reports to the volunteer national Board of Directors that oversees all WestCare programs, operations, and finances, meets on a quarterly basis, and receives input from local Community Action Councils in each region. An organizational chart is attached that provides additional details on the leadership structure of WestCare California and WestCare Foundation. The WestCare Foundation headquarters is located at 1711 Whitney Mesa Drive, Henderson, NV 89014.

7. Have there been any contract termin ations for the services your firm performs before the fulfillment of the contract within the past three years? '
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Request for Proposals for Worksites for Youth Service Corps Homelessness Pilot Program RFP No. 12600292
RFP 04-2024 PAGE 6

Yes or No X
If so, list the date, client, and reason for termination below:

8. Provide an organization chart, indica ting full-time personnel, job titles, locations, and whether each individual works out of an office or is in the field.

An organization chart is attached that provides additional details on the leadership structure of WestCare California and WestCare Foundation.

9. Does the proposer currently posse ss sufficient resources to meet the initial requirements for this contract?
Yes X or No

10. Describe how you will meet the requirements to provide the services as outlined in this Request for Proposals.

Contents of Proposal
WestCare California, Inc. is proposing to serve as a worksite for the Youth Service Corps Homelessness Pilot Program in the City of Fresno. A description of how we intend to meet the requirements as outlined in the Request for Proposals is found in the subsequent pages, following the “Contents of Proposal” structure found on page 43 of the Request for Proposals.

Executive Summary
Please see the executive summary beginning on the following page.

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WestCare California, the primary applicant, is a subsidiary of WestCare Foundation, Inc., a leading behavioral health and human services provider, proudly serving 17 states, four U.S. territories, and two international locations. Since its founding in 1974, WestCare California has provided a wide range of behavioral health and human services in response to community needs. Today, the agency’s main service domains include Treatment & Rehabilitation, Mental Health & Wellness, Housing Opportunities, Criminal Justice Programs, Veteran Services, and HIV Education & Prevention. WestCare California has an annual operating budget exceeding $74 million, administers over 50 contracts throughout California, and employs more than 400 staff. The agency’s headquarters are in Fresno, with additional program sites located throughout the State of California in Bakersfield, Madera, Hanford, 9LVDOLDMerced, Stockton, North Highlands, Chico, Richmond, and San Diego. WCCA has provided a full continuum of SUD prevention, outreach, outpatient, residential, and continuing care services with the support of 436 full-time and 32-part time staff. WCCA is an experienced agency that is prepared to succesfully implement the proposed activities.

WestCare Foundation’s support includes fiscal, clinical, and administrative oversight, facility, and information management. WestCare Foundation’s Operational Divisions include the Senior Leadership and Management Team, Financial Management and Accounting, Legal, Human Resources, Clinical Oversight with a Medical Director, Training and Staff Development, Accreditations and Clinical Standards, Information Technology, Construction and Facility Maintenance, Marketing and Communications, Veterans Affairs and Support, Policy Advocacy, and Resource Development. The executive structure includes a CFO, Chief Administrative Officer, Controller, Chief Clinical Officer, Senior Vice Presidents, and support staff. WestCare’s Financial Management and Accounting team includes individuals dedicated to WCCA. WCCA’s '
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WestCare California, Inc.
1900 N. Gateway Blvd., Suite 100, Fresno, CA 93727
westcarecalifornia.org | 559-251-4800
dedicated accountants are responsible for all grant-related reporting and fiduciary responsibilities, including performance reporting, procurement, subrecipient monitoring, closeout and post-closeout reporting, and financial management. The organization also has the national resources of a 10-member Grants Department and a Development Department for identifying and securing sustainability funding, ensuring that programs supported by funders can continue after the expiration of grant terms. WCCA utilizes the resources and services of WestCare Foundation's Grants, Development, Marketing, Human Resources, Finance/Accounting, Training, Evaluation, and Information Technology Departments. A thorough process is in place for program implementation, quality assurance and program improvement, fiscal management, and quality of care. WCCA’s access to these resources will ensure smooth implementation of the proposed program.

Brittany Sosa, Community Relations Manager reports to 6HQLRUVice President, MaryAnn Knoy, who is responsible for oversight and supervision of all programs, directors/managers, and other management team personnel. Ms. Knoy reports to the Chief Operations Officer of the West, Shawn Jenkins, who reports to the Chief Executive Officer, Ken Ortbals. Mr. Ortbals reports to President Richard Steinberg. Mr. Steinberg reports to the volunteer national Board of Directors that oversees all WestCare programs, operations, and finances, meets on a quarterly basis, and receives input from local Community Action Councils in each region. The program is staffed with experienced and skilled staff with proper supervision and accountability.

Wings serves approximately 50 households per month. From January through December 2024, Wings Advocacy Fresno helped 443 households start over, including 569 adults and 527 children, for a total of 1,096 people served. WestCare California, Inc. (WCCA) is proposing to serve as a worksite for the Youth Service Corps Homelessness Pilot Program in the City of Fresno. WCCA intends to employ 2 Fresno youth ages 18 – 30 per 6-month cohort in the Wings Advocacy Fresno program, for a total number of 4 per year. These positions would constitute a new youth workforce development program that would support the Wings Advocacy Fresno program, which serves homeless and housing insecure individuals in the City of Fresno. Youth selected and hired at the Wings Advocacy Fresno program will be in the NAME role as an intern, and will work for an average of 20 hours per week within the same pay period at a wage of $20.00 per hour or the current California minimum wage, if higher. Members will will play a key role in coordinating and overseeing the preparation, staging, and delivery of essential household goods to clients transitioning into permanent housing. This person will review incoming referrals to ensure eligibility, contact clients to assess their needs, determine furniture quantities, and confirm delivery logistics.

WestCare California has extensive experience providing programming to youth. In 2021, WCCA was awarded a SAMHSA Enhancement and Expansion of Treatment and Recovery Services for Adolescents, Transitional Aged Youth, and their Families grant (Family TREE) that provides early intervention, recovery support services, and comprehensive SUD/COD outpatient treatment to traditionally under-served Latino and minority youth (ages 12-18) and their families/primary caregivers in Kings County, California. As of the most recent reporting period, the program has served 111 '
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WestCare California, Inc.
1900 N. Gateway Blvd., Suite 100, Fresno, CA 93727
westcarecalifornia.org | 559-251-4800
unduplicated youth, reaching 44.4% of the target thus far in the grant term. This program significantly reduced cannabis youth by 56%, alcohol use by 36%, tobacco use by 15%, and opiate and stimulant use by 100% from intake to 6 months. Futhermore, WestCare’s Hanford-based adolescent treatment program is dedicated to serving youth ages 12-17, offering outpatient SUD treatment designed to meet the unique needs of young individuals.

The program extends its reach by providing on-site SUD counseling at local high schools, including Hanford West, Earl F. Johnson, Sierra Pacific, and Kings Lake Education Center, ensuring students have access to vital support within their educational environment.

Furthermore, WCCA has experience providing workforce development programming to veterans. For example, WestCare California was awarded a Veteran’s Administration Homeless Veterans Reintegration Program (HVRP) grant for the San Joaquin Valley Veterans Initiative, which has operated in California’s Central Valley since 2014. This program proactively engages both public and private employers to create employment opportunities for Veterans by leveraging strong partnerships with local workforce agencies, employer groups, and economic development organizations. WestCare collaborates with the Veterans Resource Center at Workforce Connection, Local Veterans Employment Representatives, the EDD Workforce Services Branch, and the VA Central California Health Care System to align Veteran job seekers with career pathways in high- growth industries. Regional workforce trends highlight the need for targeted initiatives that connect Veterans with stable employment in high-demand sectors, including advanced manufacturing, construction, energy, healthcare, transportation, logistics, and agriculture.

By working closely with employers in these industries and engaging them through direct outreach, job fairs, and participation in local Veteran Employment Committee (VEC) roundtables, WestCare ensures that Veterans gain access to sustainable employment and receive the support needed for long-term career success. For the ROAD Home–San Joaquin program, objectives for 2025 include enrolling 75 Veterans annually and attaining a 60% job placement rate, with measurable quarterly targets for training and employment.

If you have any follow-up questions or need additional information, please do not hesitate to contact me.

Respectfully,
Shawn Jenkins
Chief Operating Officer – Western Region
WestCare California, Inc.
1900 N. Gateway Blvd., Ste. 100
Fresno, CA 93727
Phone: 559-974-2919
Fax: 559-453-7827
Email: [email protected]
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Request for Proposals for Worksites for Youth Service Corps Homelessness Pilot Program RFP No. 12600292
RFP 04-2024 PAGE 7

Vendor Information
WestCare California, Inc.

Brittany Sosa, Community Relations Manager
4323 N Selland Ave #105
Fresno, CA 03722
559-218-2865
[email protected]

WestCare California, the primary applican t, is a subsidiary of WestCare Foundation, Inc., a leading behavioral health and human services provider, proudly serving 17 states, four U.S. territories, and two international locations. Since its founding in 1974, WestCare California has provided a wide range of behavioral health and human services in response to community needs. Today, the agency’s main service domains include Treatment & Rehabilitation, Mental Health & Wellness, Housing Opportunities, Criminal Justice Programs, Veteran Services, and HIV Education & Prevention. WestCare California has an annual operating budget exceeding $74 million, administers over 50 contracts throughout California, and employs more than 400 staff. The agency’s headquarters are in Fresno, with additional program sites located throughout the State of California in Bakersfield, Madera, Hanford, Visalia, Merced, Stockton, North Highlands, Chico, Richmond, and San Diego. WCCA has provided a full continuum of SUD prevention, outreach, outpatient, residential, and continuing care services with the support of 436 full-time and 32-part time staff.

In August 2023, a significant merger took place, bringing together Wings Advocacy Fresno and WestCare California. This merger marked a pivotal moment in both agencies' journeys, offering each partner a range of benefits. For Wings, the merger brings invaluable administrative support. This collaboration has also enabled WestCare to expand and enhance its housing services portfolio in Fresno. Wings provides household furnishings to anchor at-risk families transitioning from homelessness to stable but unfurnished housing in Fresno.

Wings Advocacy Fresno, a project of West Care California, is a community-powered initiative supporting individuals and families as they transition from homelessness into stable housing. At the heart of our work is a simple belief: everyone deserves a dignified and comfortable home. Through partnerships with more than 25 local social service agencies, Wings receives client referrals and provides not just essential household furnishings, but everything needed to transform a house into a home.

Wings serves approximately 50 house holds per month. From January through December 2024, Wings Advocacy Fresno helped 443 households start over, including 569 adults and 527 children, for a total of 1,096 people served. Each month, our dedicated delivery crew brings beds, sofas, tables, and household goods directly into homes. We provide pots, pans, utensils, dishware, coffee makers, lamps, linens, and cleaning supplies, helping make daily life possible. Central to our mission is ensuring every client receives a bed complete with a sturdy frame, mattress, pillows, and sheets. A safe place to sleep is not just about comfort; it is about restoring health, stability, and a sense of normalcy.

Our clients are low-income families and individuals, including Veterans and women with children escaping domestic violence. Many are stepping into housing for the first time in years, often with nothing more than the clothes on their backs. Moving into an unfurnished space, especially without a bed, can jeopardize the progress they have made. Inadequate sleep conditions lead to stress, illness, and emotional strain. For children, the impact is even greater, '
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Request for Proposals for Worksites for Youth Service Corps Homelessness Pilot Program RFP No. 12600292
RFP 04-2024 PAGE 8
affecting school performance, development, and overall well-being. A furnished home offers safety, stability, and a chance to truly begin again. Research affirms that access to secure and restful sleep contributes directly to improved physical and mental health. Every item delivered by Wings becomes a stepping stone toward long-term housing retention and breaking cycles of generational poverty. Without Wings, there would be no program to deliver household furnishings to anchor at-risk families transitioning from homelessness to stable but unfurnished housing in Fresno. References for previous work are provided under Section 5: References.

Program Design
Overview and Numbers Served. WestCare California, Inc. (WCCA) is proposing to serve as a worksite for the Youth Service Corps Homelessness Pilot Program in the City of Fresno. WCCA intends to employ 2 Fresno youth ages 18 – 30 per 6-month cohort in the Wings Advocacy Fresno program, for a total number of 4 per year. These positions would constitute a new youth workforce development program that would support the Wings Advocacy Fresno program, which serves homeless and housing insecure individuals in the City of Fresno. WCCA intends to create a collaborative partnership with the City of Fresno in which WCCA is the employer or record and will be responsible for hiring, onboarding, training, supervising, evaluating, and offboarding employees. At least 75% of the members hired will be City of Fresno residents that meet two or more of the priority criteria identified in the RFP.

WCCA anticipates that through this program, youth will increase employment, develop career pathways, and strengthen the capacity of the Wings Advocacy Fresno program to address housing insecurity.

Duties to Be Performed. Upon recruitment to the Youth Service Corps Homelessness Pilot Program, the member will be engaged in WestCare's interview, hiring, and onboarding process. WestCare Foundation’s Human Resources department will support hiring and onboarding. All applications are received, sourced, screened and reviewed using an electronic HR tracking tool, and centralized recruiters that specialize in our industry. A component of the hiring process includes pre-employment interviews and ensuring the hiring process conducted by HR and hiring managers is consistent in all programs. Local, state, and federal regulations pertaining to employment practices are adhered to, preventing ambiguity, inconsistency, or claims of bias. All WestCare candidates complete a reference check, employment verification, background screening, drug test, pre-employment physical, motor vehicle check, as well as appropriate TB and health screenings prior to participating in actual job activities. WestCare utilizes the Human Resource Information System (HRIS) called "Paycom" to assist in drawing candidates to us and to have an automated, paperless HR System. All recruitment, payroll, and employee files are electronic documents in Paycom. Paycom allows for automated and standardized approval methods to recruit, hire new or transfer employees, and it also allows employees to manage their employee files regarding timecards, time off requests, and documents in the system, such as tax forms and other related items.

Youth selected and hired at the Wings Advocacy Fresno program will be in the Warehouse Navigator role as an intern and will work for an average of 20 hours per week within the same pay period at a wage of $20.00 per hour or the current California minimum wage, if higher. Each cohort of positions will be hired for 6 months, at which time they will be encouraged to apply for the One Fresno Youth Jobs Corps Program as a Participant for up to 6 months in a City of Fresno department. All costs, including personal tools, RIILFHVXSSOLHVDQG XQLIRUPV for the members to be able to do their job proficiently will be covered by WKHJUDQW '
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Request for Proposals for Worksites for Youth Service Corps Homelessness Pilot Program RFP No. 12600292
RFP 04-2024 PAGE 9
Members will be hired to the Wings Advocacy Fresno warehouse, where they will play a key role in coordinating and overseeing the preparation, staging, and delivery of essential household goods to clients transitioning into permanent housing. This person will review incoming referrals to ensure eligibility, contact clients to assess their needs, determine furniture quantities, and confirm delivery logistics. Each delivery includes a new mattress, pillows and sheets, a durable bed frame, and a welcome home basket that includes essentials like detergent, shampoo, conditioner, body wash, broom, mop, and household cleaners. The Warehouse Navigator will coordinate all warehouse operations and execute deliveries, including entering data into the Delivery Tracker, including items delivered and household size.

On a daily basis, the Warehouse Navigator will be responsible for completing training related to positive work habits and skills, sorting and cleaning the Wings Advocacy Fresno warehouse furniture and welcome home basket items, and lifting/transporting items for delivery. These items are distributed in close collaboration with housing case managers, nonprofit partners, and city and county programs, all working together to give every family not just a roof, but a place to belong. The Warehouse Navigator will also work closely with the HUD CES Coordinator and Program Manager of the Day 1 Families Fund program, Laura Reynolds, to conduct outreach in the community to increase referrals to the Wings program.

Members hired to WCCA will not
participate in activities that require high levels of safety precautions or that require specialized training. These individuals will be in-person and supervised at all times by Brittany Sosa, Community Relations Manager; Laura Reynolds; Program Manager. This will include the maintenance of timecards signed by the member and supervisor as well as completion of the program evaluation at the conclusion of the member’s participation in the program.

Training and Certifications. During the onboarding process, members will be familiarized with their job duties, times/days/locations to report to work, policies, and procedures such as attendance requirements, absenteeism, tardiness, lunch, and break time, minimum required hours, worksite expectations, and what to do in case of an emergency by providing
clear emergency and evacuation procedures. During the onboarding and offboarding process, WCCA staff will collect data for all monthly reports as required by the City of Fresno to track the number of youth employed, wages and hours worked, and maintenance of employment and education during and after the program, as well as anecdotal stories. Wings will also track the number of individuals served by the members as well as the number of referrals to healthcare and temporary or permanent housing using its current tracking system.

WestCare has a national training department delivering live training throughout the year.

This department builds custom, innovative, leading edge and industry specific training programs focused on raising quality, reducing burn out, maintaining accreditation standards, increasing employee engagement and putting team members on the cutting edge of service delivery, and leadership best practices. WCCA keeps a training plan on file that guides the training needs for all staff. The plan is set up with a standard for each job position as a new hire and ongoing required training that will be completed within specific time frames. These trainings are taught through various methods; electronic learnings through Relias, webinars both live and on- demand, and in live classroom settings. The plan is reviewed and updated each year to ensure WestCare is meeting the accreditation, regional regulatory, contract, and grant requirements needed for training.
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Request for Proposals for Worksites for Youth Service Corps Homelessness Pilot Program RFP No. 12600292
RFP 04-2024 PAGE 10

WestCare's Training Department has developed a training plan that will be delivered to each member during their orientation. These trainings are designed to equip the member with the relevant skills and information to complete their assigned duties, while also preparing them for future employment in social services, homelessness prevention, or in the One Fresno Youth Jobs Corps Program. The table below describes these courses, which include warehouse-specific training as well as training related to general workforce development skills.

Job Corps-Specific Courses (Total Time: 4.75 hours)
Training Title Time/Hours Description of the course
Be Productive by
Working Efficiently

0.5 In this course, students will learn strategies for
managing their time efficiently and ensuring that it is aligned with their goals. They will also learn to assess the value of their tasks and how to block time according to each task's priority. Finally, they will learn to create effective to-do lists and schedules that will help improve productivity.

Introduction to
Team Building

0.5 Knowing how to work in teams is essential for success in most jobs. Organizations rely on teams to solve
problems and complete complex tasks. In addition, team
membership creates opportunities to gain skills needed
to be successful.

Problem Solving in
the Workplace

1 In this course, they will learn how problems affect the workplace and about the common obstacles to effective
problem-solving at work. They will also learn how to
apply problem-solving steps and solve common
problems with common solutions.

Surviving conflict
on the job

0.5 Conflict should be an expectation in a dynamic
organizational environment that, when handled
correctly, can be managed to achieve beneficial
outcomes. Constructive conflict can be a motivator for
change and growth, a medium for airing problems, and a
dynamic force to prevent stagnation. Conflict resolution is considered a necessary element in a healthy work
environment and requires good communication and
leadership skills.

Unleashing Your
Self-confidence

0.5 In this course, students will learn the elements that go into building self-confidence and what methods they can use to assess their current confidence levels. They'll also explore how to manage situations that can threaten self- esteem and learn strategies to boost confidence over the long term.

Working Well with
Others

0.5 In this course, students will learn how to assess, identify, and manage their own behavioral style to help them
avoid and control conflict before it happens. They will also investigate how to handle common situations that
provoke conflict at work, how to work effectively with
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Request for Proposals for Worksites for Youth Service Corps Homelessness Pilot Program RFP No. 12600292
RFP 04-2024 PAGE 11

different types of personalities, and how to build habits to help handle interpersonal conflict in the workplace
with grace and patience.

Employee Wellness:

Balancing Work and
Life, Emotional
Awareness,
managing emotions,
managing stress,
mana
ging time,

1.25 In this series of courses, employees are taught how to improve work-life balance. They will learn about
developing emotional awareness, which is the
foundation of emotional intelligence, strategies to
manage emotions, how to identify triggers and develop a personal stress management plan, and basic time
management skills.

ALL Warehouse Personnel Training: EEOC/OSHA Requirements (Total Time: 5.65 hours) Hand Hygiene Basics 0.25
Ladder Safety 0.1
Preventing and De-escalating Crisis Situations 1.25
Workplace Substance Use 1
Basics of Personal Protective Equipment 0.5
RapidReg: Hazardous Chemicals 0.1
RapidReg; HIPAA 0.15
RapidReg: Active Shooter Response 0.1
RapidReg: Back Safety 0.1
RapidReg: Infection Control 0.2
RapidReg: Fall Prevention 0.1
RapidReg: Fire Safety 0.2
RapidReg: Sexual Harassment 0.15
RapidReg: Workplace Violence 0.2
RapidReg: Cultural Awareness and Humility 0.15
RapidReg: Harassment in the Workplace 0.15
RapidReg: Earthquakes and Tsunamis, Flooding and
Landslides, Heat and Cold, Tornados, Wildfires,
Workplace Emer
gencies and Natural Disasters

0.95 If additional support is needed, WCCA will refer the member to the City partners for wraparound services. Members will be encouraged to attend quarterly Gathering events at City Hall for professional development, program guidance, financial seminars, City of Fresno Department Highlight, and networking with other members.

Subcontractor Information
WestCare California will not subcontract under this proposal.

Representative Resumes
Resumes are provided as attachments to this proposal for all key members of the project team, including their supervisors. Brittany Sosa, Community Relations Manager and '
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Request for Proposals for Worksites for Youth Service Corps Homelessness Pilot Program RFP No. 12600292
RFP 04-2024 PAGE 12

Laura Reynolds, Program Manager will be responsible for delivering the direct services.

Brittany Sosa, Community Relations Manager. Brittany Sosa is an experienced marketing, media relations, and event coordinator with a proven ability to create and execute successful fundraising initiatives, foster community relationships, and generate positive media exposure. Brittany has served as the Community Relations Manager at WestCare California since 2024, where she oversees daily operations of the Wings Warehouse and coordinates a team of 20 volunteers. She has over 9 years of experience in event planning, content creation, and cross- functional collaboration to drive program success and revenue. Brittany earned a Bachelor of Arts in Media, Communications, and Journalism from California State University-Fresno. For this project, Brittany Sosa will supervise the members hired and serve as the project director.

Britttany will devote 30% of her time to this project.

Key skills for staff involved in this project include leadership, conflict resolution, time management, and collaboration. WestCare retains its employees by offering a variety of incentives, one of which is professional development that supports staff to acquire and develop their knowledge, skills, and abilities. Multiple training opportunities are offered every year along with competitive salaries and benefits. Staff are provided additional incentives such as payments for licenses, memberships into professional organizations, and an assortment of employee appreciation gifts and acknowledgments. WestCare provides continuous training for all employees on trauma-informed care, family-centered practices, and relevant legal standards.

WestCare utilizes a combination of webinars, in-person classes, and E-Learning through Relias.

These efforts will ensure that staff have the required training and skills to facilitate the proposed activities.

Cost Proposal
Attachment A (Cost Proposal Table) is attached with the submission. '
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WestCare GulfCoast Florida
Chief Operating
Officer, West
Shawn Jenkins
Chief Operating
Officer, Florida
Frank Rabbito
WestCare CNMI
Chief Operating
Officer, Pacific
Islands
Aja Ramos
WestCare Arizona
Chief Operating
Officer, East
Stephen Wright
WestCare California
WestCare Iowa (FAVA)
WestCare Minnesota
WestCare Nevada
WestCare Oregon (VETcare)
WestCare Texas
WestCare Georgia
WestCare Illinois
WestCare Kentucky
WestCare Maryland
WestCare Ohio (East End
Community Services)
WestCare Tennessee
WestCare West Virginia
WestCare Wisconsin
WestCare Puerto Rico (Guara Bi)
WestCare Dominican Republic
WestCare Virgin Islands (The Village Virgin
Islands Partners in Recovery)
WestCare Guam
WestCare Republic of Palau
Guidance/Care Center (Florida Keys)
Chief Executive
Officer
Ken Ortbals
Chief Operating
Officer Caribbean/
Latin America
Cristian Duarte
WestCare
Foundation, Inc.

Board of
Directors
President
Richard Steinberg
Community
Action Councils
The Village South (South Florida)

ORGANIZATION CHART
WESTCARE.COM
WestCare Washington
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Chief Operating Officer, West
Shawn Jenkins
Chief Operating Officer, Florida
Frank Rabbito
Chief Clinical Officer
Jason Engel
Cheif Operating Officer, Pacific Islands
Aja Ramos
Chief Operating Officer, East
Stephen WrightChief Executive
Officer
Ken Ortbals
Chief Operating Officer Caribbean/Latin America
Cristian Duarte
WestCare
Foundation, Inc.

Board of
Directors
President
Richard Steinberg
Community
Action Councils
Chief Administrative Officer
Savannah Jones
Chief Development Officer
Scott Faulkenberry
President's
Senior Service
Advisors
Chief of Staff
Eddie Thomas
Chief Financial Officer
Linda Erath
Chief Information Officer
Dwayne Stevens
General Counsel
Jim Hanna
Senior Vice President, FitzHouse (Interim)
Jeramy Salyer
CQI Consultant
Peggy Quigg
Chief Officer of Resource Development/Program Support
Beverly Watts-Davis
Executive Director
Jan Lepore-Jentleson
Chief Privacy Officer
Bob Neri

ORGANIZATION CHART
WESTCARE.COM
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westcarecalifornia.org
* : Administrative
support provided by
leadership
KEY
Accounting
Alicia Ledesma

ORGANIZATION CHART
Education &
Prevention
Ashley Morris
The Living Room, HOPWA
Veteran Services
Beverly Novella
SJVV (Fresno, Merced, Stockton, Visalia) SSVF,
HomeFront GPD, Renaissance at Parc Grove, SSG Fox
Hope & Wellness Program, GPD Case Management,
Veterans Plaza GPD., HVRP
Project LiftOFF, Diversion, Day 1 Families Fund, Warm
Hand-Off, Adult Re-Entry Grant Rental Assistance Program Housing Services
Stephanie Perez
BEAT, Mark Campbell
Celebrating Families!, Yesenia Bautista
Housing Supports
Robert Marquez
Home ARP, Home Sweet Home, HDAP, HUD CES, ESG
Project Unite
OEND, Elisha Simpson-Sanchez
Senior Vice
President
Mary Ann Knoy
WestCare
Foundation
WestCare Board
of Directors
President
Richard
Steinberg
CEO
Ken Ortbals
COO - Western
Region
Shawn Jenkins
Contract
Compliance
Vacant
Quality Assurance Assistant, Terry Walker
Deputy
Administrator
Maria Rodriguez
Senior Vice
President
Jenny Gonzalez
Day Reporting
Center
Derrick Bressel
STOP
(Specialized Treatment for
Optimized Programming)
Clinical Director
Ed Crossman
Medical Director
Dr. Herbert Cruz
Exec. Admin Asst.

Mardi Palacios
Human
Resources**
Jo Ann Crane
OUR WestCare MATTERS*
Jeannette Sawyers
Male & Female Recovery Residences - Fresno
Deputy
Administrator
Robert Church
Deputy
Administrator
Michelle Allen
Long-Term Men's Residential
& Withdrawal Management
Richmond Health &
Wellness Center
Melissa Robinson
Outpatient Services
Bakersfield
Deon Duffey Residential, AB-109 Strong Bridges, Recovery Residence Area III, Jenny Magdaleno
Area I, Larry Sanchez
FCRP
(Female Community
Reentry Program) Stockton, Christina Cecil
San Diego, Randi Ruble
Adolescents Services, Sara Florez
Youth & Family TREE, Barbara Holland
* * : Formal
supervision through
WestCare
Foundation, informal
supervision through
COO - Western
Region.

Training, Sherri Buchanan
Wings Advocacy
Fresno
Brittany Sosa
Rev. 8/20/2025
SOS (Supportive Overnight Stay) Fresno*, Domenica Jimenez Data & Reporting, Jitin Brar Data Systems, Lenora Phillips Deputy
Administrator
David Daniel
MLK
Michelle Stone
Belmont Health
& Wellness
Marina Herrera
Men's, Women's & Children's Residential Drug
Medi-Cal, Withdrawal Management
Admissions, Adult/Intensive Outpatient - Fresno
CalAIM
Anthony Urbano Enhanced Care Management (ECM)
Community Supports (CS)
Maintenance, Kitchens, TransportationOperations
Anthony Valdez
Media & Public
Relations
Ciana Torres
Admin
Coordinator
Alberto Ramirez
Pre-Release
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Title Name Office Location
President Richard Steinberg 1711 Whitney Mesa Dr, Henderson, NV 89014 CEO Ken Ortbals 1711 Whitney Mesa Dr, Henderson, NV 89014 COO - Western Region Shawn Jenkins 1850 N Gateway Blvd. Fresno, CA 93727 Senior Vice President Mary Ann Knoy 1850 N Gateway Blvd. Fresno, CA 93727 Deputy Administrator Maria Rodriguez 1850 N Gateway Blvd. Fresno, CA 93727 Accounting Alicia Ledesma 1900 N Gatewa y Blvd. Fresno, CA 93727 Wings Advocacy Fresno Brittany Sosa 1850 N Gateway Blvd. Fresno, CA 93727 Housing Services Stephanie Perez 1900 N Gateway Blvd. Fresno, CA 93727 Housing Supports Robert Marquez 1900 N Gateway Blvd. Fresno, CA 93727 Education & Prevention Ashley Morris 1850 N Gateway Blvd. Fresno, CA 93727 Veteran Services Beverly Novella 1850 N Gateway Blvd. Fresno, CA 93727 Deputy Administrator Michelle Allen 1850 N Gateway Blvd. Fresno, CA 93727 Media & Public Relations Ciana Torres 1850 N Gateway Blvd. Fresno, CA 93727 Admin Coordinator Alberto Ramirez 1850 N Gateway Blvd. Fresno, CA 93727 Bakersfield Deon Duffey 2901 S H St, Bakersfield, CA 93304 Contract Compliance Vacant 1850 N Gateway Blvd. Fresno, CA 93727 Adolescents Services Sara Florez 410 E 7th St #5 Hanford, CA 93230 Youth & Family TREE Barbara Holland 410 E 7th St #5 Hanford, CA 93230 Senior Vice President Jenny Gonzalez 1850 N Gateway Blvd. Fresno, CA 93727 Deputy Administrator Robert Church 1900 N Gateway Blvd. Fresno, CA 93727 Richmond Health & Wellness Center Melissa Robinson 208 23rd Street, Richmon d, California, United States, 94804 SOS (Supportive Overnight Stay) Fresno Domenica Jimenez 2772 S M.L.K. Jr Blvd, Fresno, CA 93706 Training Sherri Buchanan 1850 N Gate way Blvd. Fresno, CA 93727 Day Reporting Center Derrick Bressel 611 E Belmont Ave, Fresno, CA 93701 Operations Anthony Valdez 1900 N Gateway Blvd. Fresno, CA 93727 Deputy Administrator David Daniel 1900 N Gateway Blvd. Fresno, CA 93727 MLK Michelle Stone 2772 S M.L.K. Jr Blvd, Fresno, CA 93706 Belmont Health & Wellness Marina Herrera 611 E Belmont Ave, Fresno, CA 93701 CalAIM Anthony Urbano 1900 N Gate way Blvd. Fresno, CA 93727 OUR WestCare MATTERS Jeannette Sawyers 1 900 N Gateway Blvd. Fresno, CA 93727 Medical Director Dr. Herbert Cruz 1900 N Gateway Blvd. Fresno, CA 93727 Clinical Director Ed Crossman 1900 N Gateway Blvd. Fresno, CA 93727 Exec. Admin Asst. Mardi Palacios 1850 N Gateway Blvd. Fresno, CA 93727 Human Resources Jo Ann Crane 1900 N Gateway Blvd. Fresno, CA 93727 OEND Elisha Simpson-Sanche 1850 N Gateway Blvd. Fresno, CA 93727 BEAT Mark Campbell 2772 S M.L.K. Jr Blvd, Fresno, CA 93706 Celebrating Families! Yesenia Bautista 19 00 N Gateway Blvd. Fresno, CA 93727 Quality Assurance Assistant Terry Walker 18 50 N Gateway Blvd. Fresno, CA 93727 Area I Larry Sanchez 4616 Roseville Rd Ste 107, North Highlands, CA 95660 Area III Jenny Magdaleno 1850 N Gateway Blvd. Fresno, CA 93727 San Diego Randi Ruble 3050 Armstr ong St. San Diego, CA 92111 Stockton Christina Cecil 1609 North Wilson Way, Stockton, California, United States, 95205 Data & Reporting Jitin Brar 1850 N Gateway Blvd. Fresno, CA 93727 Data Systems Lenora Phillips 1850 N Ga teway Blvd. Fresno, CA 93727 '
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Hours: Part-Time, up to 20 hours per week
Pay: $20.00 per hour
Reports to: ŽŵŵƵŶŝƚǇZĞůĂƟŽŶƐDĂŶĂŐĞƌͬWƌŽŐƌĂŵDĂŶĂŐĞƌ Term: 6-ŵŽŶƚŚĂƉƉŽŝŶƚŵĞŶƚ;ƚǁŽƐƚĂīŵĞŵďĞƌƐŚŝƌĞĚƉĞƌƚĞƌŵͿ Job Summary
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x Mondays:
o ƐƐŝƐƚǀŽůƵŶƚĞĞƌƐǁŝƚŚĐůĞĂŶŝŶŐĨƵƌŶŝƚƵƌĞ͘
o KƌŐĂŶŝǌĞĂŶĚƐƚĂŐĞŝƚĞŵƐĨŽƌƵƉĐŽŵŝŶŐĚĞůŝǀĞƌŝĞƐ͘
x Wednesdays and Thursdays (Delivery Days):
o ŽŽƌĚŝŶĂƚĞĚĂǇ-ŽĨĚĞůŝǀĞƌǇŝŶĐůƵĚŝŶŐŶŽƟĨǇŝŶŐĐůŝĞŶƚƐƵƉŽŶĂƌƌŝǀĂů͘ o ŽůůĞĐƚĂŶǇůĂƐƚ-ŵŝŶƵƚĞĐůŝĞŶƚŶŽƚĞƐƚŽĞŶƐƵƌĞƐŵŽŽƚŚĚĞůŝǀĞƌŝĞƐ͘ o DŽǀĞŝƚĞŵƐŽƵƚƐŝĚĞǁĂƌĞŚŽƵƐĞĂŶĚƐƚĂŐĞĨŽƌŵŽǀĞƌƐ͘
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ABOUT ME
I am an accomplished and forward thinking creative
professional who is ready and willing to utilize my
leadership, clinical and management skills for the
continued growth and development of WestCare's
infrastructure in California and wherever needed.

PROFESSIONAL AND CIVIC AFFILIATIONS
CDCR Director's Stakeholder Advisory Group
Fresno Madera Continuum of Care - Immediate Past
Chair
Fresno Community Conversation Stakeholder Group
Street2Home Work Group
CAADPE Board - Secretary

SHAWN JENKINS

CHIEF OPERATING OFFICER, WESTERN REGION

WESTCARE FOUNDATION

WORK SUMMARY

PROFESSIONAL SKILLS
Budget development and management
Program implementation, monitoring & evaluation
Ability to work in a fast paced and ever changing
work environment
Communications, PR and media
Collaborative approach to assessing and tackling
the needs of the communities in which we serve
Coordination among over 100 direct and indirect
grants, 60 programs and over 40 physical sites
Microsoft Office (Excel, Word, Access, Publisher,
etc.), Adobe Creative Suite & Paycom
Social Media: Facebook, Twitter, LinkedIn,
Instagram & YouTube
W: (559) 251-4800 Ext. 20902 | C: (559) 974-2919
1900 N. Gateway Blvd., Suite 100 Fresno CA 93727
Email: [email protected]

SCHOOLS ATTENDED

FRESNO CITY COLLEGE, FRESNO CA
Successfully accomplished all requirements of Alcohol
Counseling Certificate.

Certificate of completion in Alcohol Counseling
www.westcare.com
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MARY ANN KNOY

Efficient Administrator with over 16 years of experience in program oversight and management. Rout inely relied upon by senior management for exemplary leadership abilities, team
collaboration, and project coordination skills.

CONTACT INFORMATION
ADDRESS: 20135 Goodfellow Ave. Reedley, CA 93654
PHONE: (559) 618-9041 EMAIL: [email protected]

AREAS OF SPECIALTY
Supervision & Leadership
Conflict Management & Resolution
Development & Implementation of
Programs
Grant Writing/Reporting
HMIS Data Entry
Coordinated Entry System
Community Education
Case Management
Disability Advocacy – SOAR Certified
Community Outreach/Navigation
VI-SPDAT Training
Domestic Violence Advocate
Bilingual – Fluent Spanish

COMMUNITY SERVICE ACTIVITIES
Board Member at Large, Fresno Madera
Continuum of Care

CERTIFICATIONS
Victim Services Certificate
SOAR (SSI/ SSDI Outreach Access
& Recovery
Mental Health First Aid
Harm Reduction 101
Motivational Interviewing

REFERENCES
Doreen Eley, Senior Manager
Fresno Housing Authority
559-443-8400 ext 4431

Viktoria Grygorian, Senior Victim
Advocate
Probation Department
559-600-1669

EDUCATION
California State University, Fresno August 1998 – December 2001 Bachelor of Science, Criminology – Victimology

California State University, Fresno August 1998 – December 2001 Bachelor of Arts, Chicano Latino Studies

WORK EXPERIENCE
WestCare California, Inc. – Fresno, CA
Vice President, Administration July 2021 – Current Administrative support and oversight for all administrative functions and supportive services for California programs.

Deputy Administrator, Administration April 2020–July 2021 Oversight of Leadership Team assignments, collaborate with other Deputy Administrators on ensuring compliance within all programs/contracts, and support and evaluate all programs and activity performance and maintain competency in all organization policies.

Director, Special Projects February 2019–J uly 2021 Provide administrative support and coordination of projec ts particularly in policy research, federal, state and county budget tr acking, strategic planning and boards, associations and work groups for all projects of WestCare California.

Program Director, Housing Services November 2017–February 2019 Program Coordinator of Housing Services September 2015–November 2017 Responsible for the strategic planning an d implementation of program operations and policies for var ious housing and support programs. Direct supervision of all housing services staff.

Housing Matcher March 2015–September 2015 Responsible for assigning clients to appr opriate housing placements through the Coordinated Entry System, through data entry into the HMIS Database.

Poverello House – Fresno, CA
Director, Naomi’s House December 2002-March 2015 Directly supervise Naomi’s House staff, interns and volunteers; addressing complaints and resolving problems within the women’s safe haven/shelter.

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Brittany Sosa
Phone: (559) 288-5290 | E-Mail: [email protected] LinkedIn: LinkedIn.com/in/Brittany-Sosa-2a6874b2

PROFESSIONAL SUMMARY
Experienced Marketing, Media Relations, and Event Coordinator with a proven ability to create and execute successful fundraising initiatives, foster community relationships, and generate positive media exposure. Skilled in event planning, content creation, and cross-functional collaboration to drive program success and revenue. Strong background in social media marketing, public outreach, and fund development.

PROFESSIONAL EXPERIENCE
Community Relations Manager
WestCare California | 2/2024–Present
x Develop and maintain community partnerships to increase awareness and support for organizational programs. x Initiate, plan, and lead annual fundraising events, including the Gala and Fiesta on Gateway, to generate revenue and sustain Wings Advocacy Fresno.
x Developed and distributed media content, including social media campaigns, to enhance community engagement and visibility.
x Recruited, trained, and managed volunteers and interns, ensuring effective program support and high volunteer retention.
x Oversaw daily operations of Wings Warehouse, coordinating a team of 20 volunteers to optimize efficiency. x Represented Wings Advocacy Fresno at local events, meetings, and workshops to strengthen public relations and community outreach.

Marketing & Public Outreach Coordinator
Santé Health Systems | 3/2022–2/2024
x Lead public relations efforts, drafting press releases and conducting outreach to media outlets to promote events and initiatives.
x Developed social media content and campaigns to engage target audiences and increase community involvement. x Planned and executed fundraising events, including an annual gala, raising significant funds for health programs. x Organized and led senior events to promote active engagement in the Fresno community and encourage physical movement.
x Collaborated with internal teams to align marketing efforts with organizational goals and mission.

Territory Manager & Marketing Coordinator
The Bone Store | 12/2020–3/2022
x Developed marketing strategies to expand brand presence and drive revenue within assigned territory. x Managed customer relations, ensuring satisfaction and securing long-term partnerships. x Conducted promotional outreach to engage customers and increase sales.

Promotion & Events Coordinator
Lotus Fresno Corp (Q97.1, 105.1 The Blaze, ESPN Deportes)| 8/2016–6/2019 x Coordinated promotional events and radio campaigns, boosting brand visibility and audience engagement. x Managed logistics for station events and collaborated with the marketing team to create effective media content. x Produced radio content, enhancing on-air programming and fostering loyal listeners

EDUCATION
Bachelor of Arts in Media, Communications, and Journalism California State University, Fresno
x Relevant Coursework: TV Production (Fresno State Focus), Public Speaking, PRSSA, Media Relations '
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Laura Reynolds
1948 W Pico Ave
Fresno, CA 93705
(707) 392-8566 [email protected]

OBJECTIVE
Highly motivated Program Director seeking a role that will challenge me and encourage professional growth.

EXPERIENCE
September 6, 2023 - Present
Program Manager, WestCare California, Day 1 Families Funds Strategic and detail-oriented Project Manager with 8+ years of experience.

Efficient with completing contract and all deadline goals. Successful with working with funders, maintaining program budget. Able to train, teach, educate, and terminate if needed all staff employed under managed program. Responsible to supervise a team of 10 + employees.

Program Manager responsibilities also include:
x Plan and develop Project ideas.
x Create and lead a productive team.
x Monitor projects and create deadlines.
x Solve issues that arise.
x Manage a budget.
x Annual and annual evaluation to all employees.

June 16, 2018 – September 5, 2023
Program Director, Turning Point of Central California- The Welcome Center Strategic and detail-oriented Project Director with 7+ years of experience.

Efficient with completing contract and all deadline goals. Successful with maintaining the same contract for the last 4 years. Train, teach, educate, and terminate if needed all staff employed under The Welcome Center. Responsible to supervise a team of 10 plus from Monitors, Coordinators, Case managers, and kitchen staff, including all residents admitted to Welcome Center.

EDUCATION
Sinclair Community College
Dayton, Ohio

KEY SKILLS
Project Management * Budget Planning *
Conflict Resolution* Public Speaking *
Great Leadership* Time Management *
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Program Director responsibilities also include:
x Plan and develop Project ideas.
x Create and lead a productive team.
x Monitor projects and create deadlines.
x Solve issues that arise.
x Manage a budget.
x Annual and semi-annual evaluation to all employees.
.

June 2017 – June 2018
Case Manager • Turning Point of Central California, Bridge Point

August 2016 – June 2017
Community Resource Coordinator • Street Outreach • Turning Point of Central California, HERO Team

Reference available upon request

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Request for Proposals for Worksites for Youth Service Corps Homelessness Pilot Program RFP No. 12600292
RFP 04-2024 PAGE 16
Proposer's Name ______________________________
(Submit with Proposal)

REFERENCES
Please list at least three references of similar size and type of services, including governmental agencies, if available.

1. AGENCY/COMPANY NAME:

ADDRESS:

CONTACT PERSON: PHONE NUMBER:

EMAIL FAX NUMBE5

LENGTH OF CONTRACT: (YEARS)
TYPES OF SERVICES PROVIDED:

2. AGENCY/COMPANY NAME:

ADDRESS:

CONTACT PERSON: PHONE NUMBER:

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LENGTH OF CONTRACT: (YEARS)
TYPES OF SERVICES PROVIDED:

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PHONE NUMBER:

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(YEARS)
ADDRESS:

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FAX NUMBER

LENGTH OF CONTRACT:TYPES
OF SERVICES PROVIDED:
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Request for Proposals for Worksites for Youth Service Corps Homelessness Pilot Program RFP No. 12600292
RFP 04-2024 PAGE 17
Proposer's Name
(Submit with Proposal)

STATEMENT OF ACCEPTANCE OF THE INDEMNIFICATION

AND INSURANCE REQUIREMENTS
The Proposer shall sign below that the Proposer accepts in whole the Indemnification and Insurance Requirements set forth in these Specifications. If the Proposer takes exception to some portions, those portions shall be listed here below, and the Proposer shall sign that the Proposer accepts all portions of the requirements not listed.

Note: Any exceptions may cause a Proposer to not be awarded a contract.

DO NOT ACCEPT
If "DO NOT ACCEPT" is checked, please list exceptions:

INSERT IF APPLICABLE
Signature of Authorized Person
_______________________________________
Type or Print Name of Authorized Person
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Request for Proposals for Worksites for Youth Service Corps Homelessness Pilot Program RFP No. 12600292
RFP 04-2024 PAGE 18
Proposer's Name
(Submit with Proposal)

DISCLOSURE OF CONFLICT OF INTEREST
YES* NO
1 Are you currently in litigation with the City of Fresno or any of its agents?
2 Do you represent any firm, organization, or person who is in litigation with the City of Fresno?
3 Do you currently represent or perform work for any clients who do business with the City of Fresno?
4 Are you or any of your principals, managers, or professionals, owners or investors in a business which does business with the City of Fresno, or in a business which is in litigation with the City of Fresno?
5 Are you or any of your principals, managers, or professionals, related by blood or marriage to any City of Fresno employee who has any significant role in the subject matter of this service?
6 Do you or any of your subcontr actors have, or expect to have, any interest, direct or indirect, in any other contract in connection with this Project?
* If the answer to any question is yes, please explain in full below.

Explanation:

Signature
Date
Name
Company
Address
b Additional page(s) attached.

City, State, Zip
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Request for Proposals for Worksites for Youth Service Corps Homelessness Pilot Program RFP No. 12600292
RFP 04-2024 PAGE 19
Proposer's Name
(Submit with Proposal)

ADDENDA
The City makes a concentrated effort to ensure any addenda issued relating to these Specifications are distributed to all interested parties. It shall be the Proposer's responsibility to inquire as to whether any addenda to the Specifications have been issued. Upon issuance by the City, all addenda are part of the proposal. Signing the proposal on the signature page thereof shall also constitute signature on all addenda.

TIME PERIOD TO AWARD/REJECT
The undersigned Proposer agrees that the City may have ONE HUNDRED TWENTY (120) DAYS from the date proposals are opened to accept or reject proposals. It is further understood that, if the Proposer to whom any award is made fails to enter into a Contract as provided in the Specifications, award may be made to another Proposer, who shall be bound to perform as if it had received the award in the first instance.
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Request for Proposals for Worksites for Youth Service Corps Homelessness Pilot Program RFP No. 12600292
RFP 04-2024 PAGE 20
(Submit with Proposal)

SIGNATURE PAGE
By my signature on this proposal I certify, under penalty of perjury under the laws of the State of California, that the statements contained in this proposal are true and correct.

PROPOSAL SUBMITTED BY:
(Please follow the instructions for each line, as explained below.) (1) ( ) ( )
Firm Phone Fax
(2)
(Corp.) (Individual) (Partner) (Other)
(3)
Business Address
City State Zip Code
(4) By:

Signature of Authorized Person
Type or Print Name of Authorized Person and Title
Federal Tax I.D. No.: Date:

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Request for Proposals for Worksites for Youth Service Corps Homelessness Pilot Program RFP No. 12600292
RFP 04-2024 PAGE 21

INSTRUCTIONS FOR SIGNATURE PAGE
LINE 1:The name of the Proposer must be the same as that under which a license is issued, if a license is required. If the Proposer is a corporation, enter the exact name of the corporation under which it is incorporated; if Proposer is an individual, enter name; if Proposer is an individual operating under a trade name, enter name and dba (trade name in full); if a partnership, enter the correct trade style of the partnership; if a joint venture, enter exact names of entities joining in the venture.

LINE 2: Identify here the character of the name shown under (1), i.e., corporation (including state of incorporation), individual, partnership, or joint venture.

LINE 3: Enter the address to which all communications and notices regarding the Proposal and any Contract awarded thereunder are to be addressed.

LINE 4: (a) If the Proposer is a corporation, the Proposal must be signed by an officer or employee authorized to sign Contracts on behalf of the corporation evidenced by inclusion of one of the following certified by the secretary of the corporation, authorizing the officer or employee to sign contracts (sample certification attached):
a copy of the Secretary of State printout, a copy of the Articles of Incorporation, a copy of the Bylaws, a copy of the Board Resolution or Minutes authorizing the officer or employee to sign Contracts.
(b) If Proposer is an individual, he/she must sign the Proposal, or if the Proposal is signed by an employee or agent on behalf of the Proposer, a copy of a power of attorney must be on file with the City of Fresno prior to the time set for the opening of the proposals or must be submitted with the Proposal. (c) If the Proposer is a partnership, the Proposal must be signed by all general partners; or by a general partner(s) authorized to sign Contracts on behalf of the partnership evidenced by inclusion of either a copy of the Partnership Agreement or a recorded Statement of Partnership.
(d) If the Proposer is a joint venture, the Proposal must be signed by all joint venturers; or by a joint venturer(s) authorized to sign Contracts on behalf of the joint venture evidenced by inclusion of either a copy of the Joint Venture Agreement or a recorded Statement of Joint Venture; and if the joint venturer(s) is a corporation or a partnership signing on behalf of the Joint Venture, then Paragraphs (a) and c) above apply respectively.

Where Proposer is a partnership or a corporation, the names of all other general partners, or the names of the president and secretary of the corporation, and their business addresses must be typewritten below:

NAME ADDRESS
NOTE: All addresses must be complete with street number, City, State, and Zip Code. 3UHVLGHQW
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Request for Proposals for Worksites for Youth Service Corps Homelessness Pilot Program RFP No. 12600292

RFP 04-2024

PAGE 38

V – SCOPE OF WORK

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Request for Proposals for Worksites for Youth Service Corps Homelessness Pilot Program RFP No. 12600292

RFP 04-2024

PAGE 39

V. SCOPE OF WORK

INTRODUCTION

The City of Fresno (City), California is seeking written proposals from local qualified Community-based Organizations (worksite) to provide meaningful work experiences that support initiatives to provide on-the-job training to Fresno youth ages 18 – 30 in the areas of clerical, community engagement, and laborer. Proposals may include a variety of elements to create a collaborative partnership with the City of Fresno including, but not limited to, the organization serving as the employer of record. Requirements will include, but not be limited to hiring, onboarding, training, supervising, evaluating, and offboarding employees as the employer of record model. Wo rksite agreements will be 12 mont hs in duration and may be extended.

Project Background / Description

Since April 2022, the One Fresno Youth Jobs Corps Program has received $14,701,000 in funding and has recruited, trained, mentored, and hired over 500 youth, with one or more barriers to employment, for jobs with the City and community-based worksites to prepare them for future career opportunities.

On June 26, 2025, the City received $1.0 million dollars from California Volunteers to launch the Youth Service Corps Homelessness Pilot. The funding in this Request for Proposal (RFP) supports programs delivered through The California For All Youth Workforce Program; a Governor’s initiative administered by California Volunteers in partnership with cities across California. The purpose of the initiative is to strengthen the City’s capacity to address key areas of climate, food insecurity, education, and public service.

Program Structure
Worksites will be required to train and place high need youth into positions in a new or existing youth workforce development program focused on assisting Californians who are experiencing homelessness or are at risk.

Members are recruited for the One Fresno Youth Jobs Corps Program through a comprehensive marketing strategy. Applicants complete job readiness training to provide foundational skills to obtain a position at a worksite. Upon successful completion of employment at a worksite, they may apply for the One Fresno Youth Jobs Corps Program as a Participant for up to 6 months in a City of Fresno department.

Participants in good standing, or that have successfully completed the program, may apply to be a Navigator at worksite for up to 6 months. Recruitment efforts will focus on identifying individuals who display professionalism, leadership potential, and a passion for serving the community.

SCOPE OF SERVICES

Proposers must be able to provide sufficient and meaningful work experiences to Fresno youth '
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Request for Proposals for Worksites for Youth Service Corps Homelessness Pilot Program RFP No. 12600292

RFP 04-2024

PAGE 40

designed to promote the developme nt of positive work habits an d specific skills required for successful participation in the workforce.

If awarded a Contract through this RFP to serve as the employer of record, proposers will be required to abide by the following terms:

1) Comply with California and Federal Child Labor Laws (maximum hours, breaks, etc.) and acknowledge the penalties for violating Federal Child Labor Laws.

2) Comply with State of California training requirements on preventing sexual harassment and abusive conduct in the workplace that satisfy California’s legal training requirements pursuant to Government Code section 12950.1.

3) Assure that this Contract will enhance the number of employed individuals and not displace currently employed worker(s) (including partial displacement such as a reduction of hours of non-overtime work, wages or employment benefits) or impose on their promotional opportunities.

4) Provide members an orientation to familiarize them with their job duties, times/days/locations to report to work, policies, and procedures such as attendance requirements, absenteeism, tardiness, lunch, and break time, minimum required hours, worksite expectations, and what to do in case of an emergency by providing clear emergency and evacuation procedures.

5) It is expected that member experiences will be in person and provide the members with supervision at all times.

6) Discuss any problems or conflicts that may arise from the member's job performance to immediately resolve issues. Contact the One Fresno Youth Jobs Corps staff for assistance if unable to resolve internally. Wraparound services are available to remove barriers including coaching and mentoring.

7) Collaborate with the One Fresno Youth Jobs Corps Program staff pertaining to worksite operations.

8) Maintain accurate timecard records, verifying hours, and ensure that timecards are signed by the member and the supervisor prior to payment. Ensure any timecard changes or corrections are initiated by the Supervisor and the members. (The use of white-out is strictly prohibited).

9) Provide the members with copies of signed timesheets and other program or work-related information as appropriate.

10) Consider the possibility of hiring the members at the conclusion of the program, although there is no requirement to do so.

11) Provide materials and equipment necessary to perform the duties of the work assignment.

12) Members are to be encouraged to attend quarterly Gathering events at City Hall for professional development, program guidance, financial seminars, City of Fresno Department '
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Highlight, and networking with other members.
13) Program evaluations are required by the State funding source at the conclusion of a member’s participation in the program. When a member concludes their time with the program at the worksite, the agency must provide the City with:
x A completed Final Member Program Evaluation
x A completed Final Supervisor Program Evaluation

14) Maintain records and prepare monthly reports, including but not limited to the following:
x Number of youth employed in organization.
x Number of youth employed in each focus area.
x Average wage and hours worked of participants across organization. x Number of youth employed in program who remain in college or stable employment. x Number of youth employed after completion of program. x Youth anecdotal stories regarding their employment.

15) Worksites will be requi red to provide data monthly to the City on the outcomes towards addressing homelessness, including but not limited to the below:
x Total number of people served by Navigators.
x Number of referrals to:

R Healthcare services
R Temporary Housing
R Permanent Housing
x City specific outcomes as needed

All Contracts awarded would end by December 31, 2026, unless additional grant funding is received.

AVAILABLE FUNDING

The One Fresno Youth Jobs Corps Program is funded through State funds made available to California Volunteers through an investment by the Governor and the Legislature under authority of Senate Bill No.108, Budget Act of 2024, Chapter 35, Statutes of 2024. The City will award funds directly to eligible agencies on a reimbursable basis.

Estimated total funding amount available for allocation in this program through this RFP is $700,000.

Minimum and Maximum awards: The minimum award amount is $50,000. The maximum grant award amount is $700,000. The number of awards available will be determined based on the amount of each award and number of selected worksites.

The City reserves the right to reopen this proposal or open a similar proposal later if funding is available.

The One Fresno Youth Jobs Corps Program has three primary goals:
x Increase youth employment
x Develop career pathways
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x Strengthen local capacity to address key areas of food insecurity, climate, education, and public service.

Established agencies who provide youth workforce development programming are encouraged to apply for this RFP. Awardees are responsible for selecting, hiring, training, managing, and terminating members as the employer of record.

Funding can be used to create new jobs or expand existing member workforce opportunities within the requirements of this grant. All member positions must be 20 hours average per week within the same pay period.

All members must be between 18-30 years of age at the time of hire. The City of Fresno will refer applicants to agencies to interview for positions. Hiring priority should be given to youth who:
x May have difficulty finding employment
x Are low-income
x Are unemployed and/or out of school
x Are or were justice-involved
x Are in or transitioning from foster care
x Are engaged with the mental heal th or substance abuse system x Are unhoused/housing insecure/at risk of becoming unhoused

Priority may be given to applicants (meeting two or more of the above criteria), which should make up no fewer than 75% of selected members and City of Fresno residents.

Examples of eligible projects or programs may include, but not limited to, the following:

x Community Food Distribution/Food Banks
x Community Service Special Events
x Public Health/Healthcare services
x Information Technology
x Urban and Community Farming
x Public Safety Initiatives

Wraparound services will be available by referral through City partners for members in need of assistance.

The worksite as the employer will pay members a wage of $20. 00 per hour or the current California minimum wage, if higher. In addition to member wages, allowable expenses include uniforms, parking, employment supported certificates, and personal tools for the members to be able to do their job proficiently.

Members may not participate in activities that require high levels of safety precautions or that require specialized training unless that training is provided by the proposer. Funds requested under this opportunity are subject to applicable federal laws, rules, and regulations. References to specific regulations will be linked to e-CFR at www.ecfr.gov.

In addition, funds may not be used for the following reasons:
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x Repayment of existing debt or pre-existing tax liens or obligations x For food and beverages
x Legal, loan, or bank fees
x Subsidization of existing contracts
x Political campaigns or lobbying
x Advancement of certain sectarian, politically partisan, or religious projects (grant funds should be used for specific programs and not to advance the causes of any of the stated groups)
x Fundraisers or other events that are not open to the general public x A project or program which is clearly intended for commercial gain x A project or program that occurs before or after the grant award period x Support of individuals
x For businesses established for personal benefit or profit x To support annual fund drives
x To fund an agency’s deficit or endowment
x To repay loans
x Furniture
x Bonuses
x Program funds may not be used to purchase durable goods or capital expenses, such as but not limited to appliances, vehicles, laptops, or other long-term use equipment and assets.
x For the direct support of religious activities. Secular activities offered to the community that is provided by religious organizations regardless of congregational membership of statements of beliefs may be eligible for grant funds.

CONTENTS OF PROPOSAL

Executive Summary
A letter of introduction signed by an authorized representative of the Agency (limited to three pages) that provides an executive summary of the Agency’s experience relevant to the scope of work described in this RFP. This summary must also highlight why the Agency is best suited to provide the services desired by the City and description of the position(s) the youth will be employed and the agency’s experience providing youth and workforce development programs including outcomes.

Vendor Information
x Agency must provide a company profile. Information provided shall include:

Name, address, and telephone number of the organization’s point of contact. x Agency’s background/history and why the organization or Agency is qualified and the best choice to provide the services described in this RFP. x Length of time organization has been providing services described in this RFP to the public and/or private sector. Please provide a brief description. x References may be requested.

Program Design
x How many members will you employ per 6-month cohort?
x Describe variety of duties or work that will be performed. '
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x Describe training and if any certifications will be completed during employment.

Subcontractor Information
No subcontracts will be authorized for this project.

Representative Resumes
Agency must submit a resume for each key member of the project team. Resumes should highlight staff members’ experience as they relate to this project. Describe the key program staff that are responsible for delivering the direct services. List key duties, roles, and time devoted to the proposed program. Include information on staff experience, community connections, and cultural competencies. Describe the key knowledge skills, ability possessed by your staff or needed in the roles for your program to be successful, and how your agency will support staff to acquire and develop their knowledge, skills, and ability.

Cost Proposal
The Agency must provide a complete cost proposal based on the scope of services set forth in this RFP. Proposal should include member wages and fringe. Program Member wages and fringe should be at least eighty seven percent (87%) of the total proposal. Program Administration should not exceed ten percent (10%) of total proposal. Program supplies including uniforms, parking, and training certificates should not exceed three percent (3%) of total proposal. Additional expenses will not be allowed unless specified in the proposal. The total cost shall be stated as a not-to-exceed price.

Attachment A (Cost Proposal Table) is required to be submitted with all proposal documents.

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Fresno City CouncilFebruary 19, 2026

Fresno City Council
February 19, 2026