Republic Services Contract Failures at
Mansionette Court Condominiums
An Appeal for Contract Enforcement and Accountability
By Neil O’Brien
1542 E Alluvial Ave Fresno CA
June 4, 2026
Chronic Service Failures
• Recycling dumpsters are frequently skipped or partially serviced • Service has been unreliable for a year
- Account on a monitor since Summer of 2025
• In May 2026: Only 2 of 9 scheduled days had complete trash + recycling service • 7 out of 9 service days were failures
- Multiple no-shows (May 12 & May 22)
- Multiple Drivers Past Dumpsters w/o service (May 1 & May 5) - Multiple Dumpster Inspections w/o service (May 8, 15, & 26) • Residents forced to use Republic Services under exclusive City contract without alternative May 1 & May 5 Drive-by Failures
• Drivers drove in the complex
• Passed directly by recycling dumpsters
• Never slowed down, stopped, or inspected
• These dumpsters were completely ignored
More Video: Drivers Inspected But Refused to Empty Dumpsters May 8
May 15 May 15
May 15
May 26
May 26
Drivers stopped, looked, and then left without servicing dumpsters False Assurances & Lack of Accountability
• Sit-down meeting with four Republic supervisors on May 29 • Claimed the problem was fixed
- “New driver” was assigned to route → It was the same driver - “New route supervisors” assigned → Same route supervisors • Claimed trucks are equipped with GPS, AI & cameras to monitor driver performance → Still requested my videos.
- Republic has not provided their GPS and truck video footage • Republic’s AI feature is used to bill customers more fees - AI is not used to improve service, route or driver accountability • Offered the same failed “Photo Monitoring” solution again Real Impact on Our Community
•Residents are billed for services not received.
•Overflowing bins, foul odors, and sanitation issues
•Increased pests and health risks
•Attracts trespassers looking for recyclables (and property) •Residents forced to spend many hours to document failures The City Has “Been Down This Road” Before
• City Manager stated: “We have been down this road with Republic several times.”
• One year of complaints
o Temporary fixes followed by recurring failures
o No lasting improvement
• Lack of meaningful supervision and accountability
What I Am Asking For
1. Issue an immediate Notice of Default to Republic Services
2. Enforce meaningful penalties for missed and improper service
3. Begin the process to introduce competition- new vendors for waste and recycling collection/offer an alternative
4. Require Republic to provide full service on every scheduled stop