City of Fresno Department of Transportation/FAX
REQUEST FOR PROPOSALS NO. 12600774
Contractor Services for
Transit Design Guidelines
FEBRUARY 27, 2026
PREPARED BY ALTA PLANNING + DESIGN, INC.
IN ASSOCIATION WITH
BODEWELL GROUP
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
1 Alta Planning + Design, Inc.
Request for Proposals Contractor Services for Transit Design Guidelines RFP No. 12600774
Proposer's Name _____________________________
(Submit with Proposal)
CHECK LIST
Contractors are requested to submit this Checklist and the following information, providing the content in the sequence shown below. If the documentation provided is incomplete, the Proposer may be ineligible for award of a Contract.
REQUIRED
[X] 1. COVER LETTER
[X] 2. BUSINESS LICENSE INFORMATION, page 13
[X] 3. COST PROPOSAL, page 14
[X] 4. PROPOSER QUALIFICA TION QUESTIONNAIRE, page 15
[X] 5. R EFERENCES , page 18
[X] 6. ACCEPT ANCE OF INDEMNIFICATION & INSURANCE, page 19 [X] 7. BIDDE RS LISTING OF SUBCONTRACTORS, page 20
[X] 8. DEBARME NT AND SUSPENSION CERTIFICATION, page 22 [X] 9. NONLOBBYING CERTIFICA TION, page 23
[ ] 10. LOCAL PREFERENCE, if applicable, page 24
[X] 11. TAX LIABILITY CERTIFICATION, page 25
[X] 12. DISCLOSURE OF CONFLICT OF INTEREST, page 26
[X] 13. SIGNA TURE PAGE, page 27
[X] 14. SAMPLE CERTIFICA TION, page 29
[ ] 15. SAMPLE SERVICE CONTRACT, page 30
[X] 16. ADDENDA - Signature page of all Addenda issued
[X] 17. O THER REQUIRED DOCUMENTS:
a.) Key Personnel Resumes
PA
GE 12
Tamra Torrence
Senior Procurement Specialist
City of Fresno
2223 G Street
Fresno, CA 93706
[email protected]
Re: Request for Proposals for Contractor Services for Transit Design Guidelines - RFP No. 12600774 Dear Members of the Selection Committee:
Alta Planning + Design, Inc. (Alta) is pleased to submit our proposal to provide Professional Services for the Development of the Transit Design Guidelines and Toolkit for The City of Fresno Department of Transportation/ FAX (FAX). We will deliver implementable, standard drawings and a practical toolkit that work for small bus stops through major transit centers, and that reflect FAX’s operating reality—from the Q (Route 1) BRT corridor on Blackstone/Ventura–Kings Canyon to neighborhood stops citywide.
Alta, partnering with Bodewell Group (formerly Southwest Strategies), brings proven experience delivering mobility hub projects and design guidelines in the greater Fresno area. With work in over 500 jurisdictions nationwide, Alta specializes in multimodal, context-sensitive transportation planning that integrates transit, bicycle, pedestrian, roadway, and rail needs—aligning closely with FAX priorities. Our multidisciplinary team of planners, engineers, and designers combine technical expertise and real-world implementation experience within city agencies to produce practical, buildable Transit Design Guidelines. Our approach focuses on standardizing designs, building community and stakeholder buy-in, streamlining coordination, reducing redesign, and providing clear, predictable guidance that helps FAX effectively operationalize the Transit Design Guidelines. Our approach is grounded in:
• Experience with local context: Our work through the FCOG Mobility Hubs Feasibility Study afforded us the opportunity to work with FAX and other regional stakeholders to understand the local context and the mobility needs with the local community. This experience, along our experience working with Central Valley communities, helps us understand the community’s mobility needs.
• Industry design leaders and Caltrans familiarity : Alta practitioners updated content found in the NACTO Transit Street Design Guide into the latest Urban Bikeway Design Guide for on-the-ground transit stop, bike-transit interface and curbside management details. We’ll right size NACTO concepts for Fresno’s ROWs and operating practices. We will align standards with City of Fresno Complete Streets Policy and Caltrans District 6 practices where state facilities interface with transit.
• Public Engagement Experts: The Alta team has extensive experience engaging Central Valley communities and delivering efficient, inclusive public outreach. Building on successful work like the FCOG Mobility Hub Study, our team uses creative, hands-on methods to help residents understand complex transportation concepts. Our team is prepared to lead accessible, trustworthy engagement efforts (both in person and virtual) that effectively reach diverse and underserved communities while ensuring meaningful and efficient participation for the City. • Peer Review Opportunities: The Alta team brings access to a broad bench of technical experts in multimodal transportation design and implementation, as well as analytics, right -of-way, engagement, and implementation procedures. By conducting peer reviews of one another’s materials as third-party reviewers, our team can produce deliverables that incorporate diverse perspectives from multiple disciplines and regions. These technical reviewers will include engineers, designers, and planners.
304 12TH STREET, SUITE 2A, OAKLAND, CA 94607
FEBRUARY 27, 2026
1. Cover Letter
304 12TH STREET, SUITE 2A, OAKLAND, CA 94607
• Public Sector Experience: The Alta team includes staff with deep roots in the public sector who understand the practical challenges of implementing transit improvements and Complete Streets. Our team has developed and delivered multimodal transportation plans and mobility guides plans across the country, including in major cities such as Nashville, Detroit, Milwaukee, and San Francisco. Alta staff also led the development of the first of its kind Transit Plan for Caltrans Bay Area (District 4). Through this work, Alta staff compiled a Complete Streets Transit Toolbox to provide information to assist local and regional transit agencies looking to build transit priority and transit access facilities. This experience equips us to engage effectively with FAX staff and stakeholders during small-group discussions and larger workshops, ensuring productive and informed conversations.
Our team will be led by Mauricio Hernandez, bringing over 17 years of multimodal transportation planning and design experience and a strong track record managing complex projects, including the Caltrans Bay Area Transit Plan and FCOG Mobility Hub Study. I, Sam Corbett, will serve as Principal-in-Charge, providing quality control and best-practice guidance grounded in Complete Streets planning and implementation. Supported by a multidisciplinary team, the Alta team is well positioned to continue its collaboration with the City to deliver a streamlined, scalable approach to developing Transit Design Guidelines. The team looks forward to continuing its support of FAX and the City of Fresno.
For any questions about this proposal or our qualifications, please contact me by phone at ( 720) 743-2410 or by email at [email protected]. We appreciate your consideration and look forward to hearing from you.
Sincerely,
Sam Corbett
Principal-In-Charge
Alta Planning + Design, Inc.
Brett Hondorp, AICP
President, CEO (Authorized to Bind)
Alta Planning + Design, Inc.
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
4 Request for Proposals Contractor Services for Transit Design Guidelines RFP No. 12600774
PAGE 13
567689v1
Proposer's Name
(Submit with Proposal)
BUSINESS LOCATION AND LICENSE
BUSINESS LOCATION
The undersigned Proposer does not maintain a place of business in the City of Fresno.
The undersigned Proposer maintains a place of business in the City of Fresno at: , Fresno, CA .
BUSINESS LICENSE
The undersigned Proposer has a current City of Fresno Business License and the number is .
2. Business License Information
Alta Planning + Design, Inc.
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
5 Request for Proposals Contractor Services for Transit Design Guidelines RFP No. 12600774
PAGE 14
567689v1
Proposer’s Name: _________________________
(Submit with Proposal)
COST PROPOSAL
Having carefully examined the Request for Proposals, attachments and related documents, the undersigned proposes and agrees to provide to the City of Fresno, in accordance with the Specifications annexed hereto and made a part thereof, the services at the following rates:
Task #
Task Description
Costs
1 Project Development $_____________________
2 Development of Draft Transit Design Guidelines
and Toolkit $_____________________
3 Outreach and Engagement $_____________________
4 Final Documentation Development $_____________________ TOTAL COSTS $_____________________
Note: The proposer’s cost proposal will be a lump sum, firm fixed amount which shall include all labor, materials, taxes, fees, and any and all other expenses. The cost is not subject to any adjustment on the basis of the proposer’s cost experience in performing the contract.
The City will pay for only those items which it actually delivered or received during the term of the Contract.
The City reserves the right to reject any and all proposals at its sole discretion.
3. Cost Proposal
Alta Planning + Design, Inc.
49,861
123,260
113,330
113,480
399,931
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
6 Request for Proposals Contractor Services for Transit Design Guidelines RFP No. 12600774
PAGE 15
567689v1
Proposer’s Name: _________________________
(Submit with Proposal)
PROPOSER QUALIFICATION QUESTIONNAIRE
The undersigned Proposer submits the following information in accordance with the proposal Specifications:
(Use additional sheets as needed.)
1. a. Business Name (If using more than one business name, please list all names.):
_______________________________________________________________ _______________________________________________________________ _______________________________________________________________ b. Address: _____________________________________________________ Is your firm operating as a franchisee? Yes or No
If yes, list the franchiser, and number of years your business has been franchised:
_______________________________________________________________ _______________________________________________________________
2. Provide the names, titles, qualifications, years of experience, and years with your firm, for all key personnel in authority in your business, including the key personnel that will be involved in this project, and the extent to which they will be involved in the performance of this Contract.
_________________________________________________________________ _________________________________________________________________ _________________________________________________________________
3. How many years has your business been established? _____________________ How many years has your business been under your present name? ___________ How many years under former names? (List names and number of years) ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________
4. How many years has your business been providing services? ________________
4. Proposer Qualification Questionnaire
Alta Planning + Design, Inc.
Alta Planning + Design, Inc.
101 SW Main Street, Suite 2000, Portland, OR 97204
X
See page 9-12
30 years
25 years
Alta Transportation Consultants, 5 years (1996-2001)
30 years
Raimi + Associates, an Alta Company
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
7 Request for Proposals Contractor Services for Transit Design Guidelines RFP No. 12600774
PAGE 16
567689v1
Proposer's Name __________________________
(Submit with Proposal)
PROPOSER QUALIFICATION QUESTIONNAIRE (Continued)
5. What other types of services does your business provide? _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________
6. Do you have any affiliated companies? (If parent company, list subsidiaries and divisions. If subsidiary or division, name parent company, its principals , and their addresses):
_____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________
7. Have there been any contract terminations for the services your firm performed before the fulfillment of the contract within the past three years? Yes or No a. If so, list the date, client, and reason for termination below:
_____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________
8. How much experience does your staff have with NACTO standards? _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________
9. Outline your support services including establishing direct lines of communication between City staff and your project leads.
_____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________
10. Provide past examples of corrective measures supplied for failure to meet minimum standards.
_____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________
11. Explain how your company ensures full compliance with all required regulations. _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________
12. Describe your company’s approach to ensuring quality and comprehensive products and services.
_____________________________________________________________________ Alta Planning + Design, Inc.
Transportation Planning, Civil Engineering, Transportation Engineering, Landscape Architecture, Urban Planning, Transportation Demand Management, Public Engagement, Safe Routes to School See page 13
X
See page 14-15
See page 16
See page 16
See page 17
See page 17
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
8 Request for Proposals Contractor Services for Transit Design Guidelines RFP No. 12600774
PAGE 17
567689v1
Proposer's Name __________________________
(Submit with Proposal)
PROPOSER QUALIFICATION QUESTIONNAIRE (Continued)
13. Submit a comprehensive plan for addressing the requirements listed in the Scope of Work.
_____________________________________________________________________ _____________________________________________________________________
14. Provide an organization chart, indicating full -time personnel, job titles, locations, and whether each individual works out of an office or is in the field. _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________
15. How does your company stay up to date with the latest industry trends and developments?
_____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________
16. What differentiates your service from competitors, which attribute is most advantageous for FAX?
_____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________
17. What is your company’s typical response times for resolutions to critical issues? _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________
18. Has your agency received any awards recognition, or commendations for past performance? Please share details.
_____________________________________________________________________ _____________________________________________________________________ Alta Planning + Design, Inc.
See page 18-27
See page 28-29
See page 30
See page 31-42
See page 43
See page 43-44
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
9 Question 2.
Provide the names, titles, qualifications, years of experience, and years with your firm, for all key personnel in authority in your business, including the key personnel that will be involved in this project, and the extent to which they will be involved in the performance of this Contract.
The Alta Team
Alta provides proven project management and
balanced technical expertise with an exceptional record of successfully delivering first-of-their-kind projects related to sustainable mobility and accessibility.
Our team will be collaborative and flexible, providing
the leadership needed to build consensus among
stakeholders, establish evaluation criteria, collect and review data and best practices, develop the transit
strategies toolbox, and successfully complete the final design guidelines.
Our team has established relationships with key
project stakeholders in Fresno through our work on
the FCOG Mobility Hubs Feasibility Study. This team
understands not only the mobility needs within the
local community, but also how to deliver innovative
transportation projects involving familiar agencies and stakeholders.
We bring innovative and equity-focused bicultural
and bilingual staff. Through our straightforward
communication style and bilingual staff, we are able to produce outreach strategies and successful designs
and plans that meet the needs of the community.
We are proud that our bicultural staff are experts at
listening to the public, conveying technical issues in
a clear manner, offering distinct choices and options
to the public, and explaining trade-offs. We make
contact with the community early and build confidence
by addressing specific issues with a documented
approach. Our outreach process is inclusive, interactive, iterative, and productive.
Core Team Roles and
Qualifications
The Alta team will leverage our personal experiences,
technical knowledge, lessons learned, and community
and jurisdictional relationships to develop and
implement a positive and productive community-
based process for the development of Transit Design
Guidelines and Toolkit for FAX.
Our team will successfully deliver this project for you within the planned schedule. We will accomplish this
through a proven approach to project management
that has delivered excellent results for our clients. We collaboratively define the project objectives, develop
a plan to achieve those objectives, and then execute
that plan. Execution is achieved through a deep bench
of technical resources guided by a strong management
team, consisting of project and task managers with
a wide range of experience. The entire team will be
focused on providing FAX with the dedicated and
responsive service needed to successfully complete
the Guidelines and Toolkit on schedule and on budget.
Based on our experience in providing similar design
guidance documents, we have structured our project
team organization to reflect the actual reporting
structure and communications process that has
accounted for our past project successes.
Our Core Team, which includes our Principal-in-Charge,
Project Manager, Assistant Project Manager, and Project Advisors, is the backbone and strength of our team and
is comprised of knowledgeable experts. An overview
of the responsibilities and interfaces of our Project
Manager and other staff are summarized in the Key
Personnel table on the following pages.
People are what makes projects successful. The best opportunity for success is achieved by providing the right staff who apply best practices, have local knowledge, and who can leverage their experience delivering equally complex projects.
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
10 Alta’s Project Manager, Mauricio Hernández, brings
over 17 years of experience managing projects that
help communities design and implement innovative
mobility solutions, including transit/bicycle integration policy, sustainable transportation network development, and transportation demand management approaches.
He excels at handling project details, leading multi-
disciplinary teams, and developing innovative planning
and public engagement strategies. Mauricio will be the
main point-of-contact and will collaborate closely with the FAX Project Manager to meet the project’s needs in
a timely and efficient manner.
Since Mauricio began his planning career, he has
had the opportunity to contribute to and lead many
innovative and complex transportation infrastructure
projects across the country. His experience spans the
public and private sectors, including positions with
the District of Columbia Department of Transportation,
where he helped implement one of the country’s first
micromobility programs (Capital Bikeshare) and expand
transit operations of DC’s Circulator Bus and DC
Streetcar, as well as with the City of Fort Lauderdale, Florida, where he helped coordinate mobility efforts
with a focus on transit and micromobility expansion in
Broward County. His “behind-the-counter” perspective
gained from implementing transportation projects
for public entities informs his project management
approach.
Mauricio has worked with varied California communities
to address mobility issues in areas with diverse needs
and populations, including leading countywide mobility
plans for Sacramento and Santa Clara Counties,
bringing “Quick Build” transit access and plaza design
to the Fruitvale neighborhood in Oakland, and working
with Caltrans Bay Area developing a Transit Master Plan to improve transit service and improve access to and
integration between transit modes.
Originally from Bogotá, Colombia, he strives to
incorporate bilingual public involvement strategies and social justice elements to the transportation planning
process. Over the course of his career, Mauricio has
engaged with numerous stakeholders to achieve
consensus. His work
regularly involves
collaboration
with a range of
elected officials,
governmental
agencies,
community
advocates, residents,
employers, and
community-based
organizations. He is
particularly passionate about
engaging members of the public, and reaching people
who may not have been traditionally engaged in the
public planning processes in the past. His approach
is centered on innovative and equity-focused
engagement methods that leverage his bicultural and
bilingual (English/Spanish) skillset.
Key Responsibilities
As Project Manager, Mauricio will be responsible for the following key functions:
• Monitor quality of team performance, manage the
availability of technical resources, and resolve project issues
• Create opportunity to bring added value to the
project, including time and cost-savings, report
project schedule and progress to FAX
• Coordinate with project staff to maintain consistency, quality and uniformity of work, and regularly oversee
the work of task leaders
• Attend and facilitate stakeholder working group
meetings and project coordination meetings
• Participate in community outreach events
• Resolve internal/external conflicts in a timely manner Mauricio Hernández, Alta
Project Manager
Question 2. (Continued)
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
11 STAFF NAME AND TITLE QUALIFICATIONS AND PROJECT EXPERIENCE Sam Corbett
Principal-in-Charge
Extent of Involvement: 10%
Years of Experience: 28
Years at Alta: 10
Alta
Sam specializes in transit planning, transportation demand management, transportation system improvements, multimodal planning, bicycle and pedestrian planning and design, traffic calming and grant funding. Sam’s role will be overall project oversight and quality control. He will lead our team in bringing their best ideas forward and oversee quality of performance and availability of resources for all tasks.
• Caltrans Bay Area (District 4) Transit Plan, CA
• Sacramento State University TDM Plan, CA
• Los Angeles BSS Canoga Park Urban Cooling Strategies, CA • Mountain View Comprehensive Modal Plan, CA
Mauricio Hernández
Project Manager
Extent of Involvement: 35%
Years of Experience: 17
Years at Alta: 6
Alta
Mauricio has worked across California to address mobility issues in areas with diverse needs and populations. He’s worked with regional transit and mobility departments including Fresno Council of Governments and Caltrans Bay Area, working on the first of their kind Mobility Hub studies, Transit Plans and Regional Bike Highway Feasibility Studies. He’s led countywide mobility plans for Sacramento and Santa Clara Counties, bringing “Quick Build” transit access and plaza design to the Fruitvale neighborhood in Oakland, and continues to work with Central Valley communities on improving access and safety for people walking and biking. Mauricio’s role will be to manage all aspects of the project, oversee and coordinate the efforts of the team.
• Caltrans Bay Area (District 4) Transit Plan, CA
• Fresno Council of Governments Mobility Hub Feasibility Study, CA • Santa Clara County Active Transportation Plan, CA
Derek Abe
Design Advisor
Extent of Involvement: 20%
Years of Experience: 17
Years at Alta: 14
Alta
As a national expert in active transportation facility design, Derek elevates deep technical knowledge of facility design standards and guidelines. He served as principal author to the most recent NACTO Urban Bikeway Design Guide that includes the latest bikeway network design principles, contextualizing bikeways in relation to transit, pedestrians, and other micromobility devices, and safe intersection design approach and tools for jurisdictions to support their communities safe, active transportation needs. Derek will advise on design and technical elements during the duration of the project, working closely with the project team. He will also provide QA/QC for all work.
• NACTO Urban Bikeway Design Guide Update
• NACTO Designing for Small Things with Wheels Working Paper • TriMet Division Street Transit Project, Portland, OR
KEY PERSONNEL
Alta will serve as the prime consultant for this project. Bodewell Group (formerly Southwest Strategies) will serve as a public outreach subconsultant and will support Alta throughout the project.
Key team members are described in the table below. Full resumes for all staff can be found in Section 17 starting on page 69.
Question 2. (Continued)
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
12 STAFF NAME AND TITLE QUALIFICATIONS AND PROJECT EXPERIENCE Charlie Simpson
Assistant Project Manager
Extent of Involvement: 40%
Years of Experience: 13
Years at Alta: 7
Alta
Charlie is a passionate transportation planner and advocate for safe streets that meet the needs of all ages and abilities. He continually works to ensure that equity guides his work and is energized by building relationships with communities. As Assistant Project Manager, Charlie will assist Sam and Mauricio with project management tasks and serve as the lead project planner. • Caltrans Bay Area (District 4) Transit Plan, CA
• Fresno Council of Governments Mobility Hub Feasibility Study, CA • Campbell Multimodal Transportation Plan, CA
Lisa Ballard, PE
Engineering Advisor
Extent of Involvement: 20%
Years of Experience: 29
Years at Alta: < 1
Alta
Lisa is a transportation engineer who specializes in resolving complex, multi- agency design challenges, bringing competing standards, stakeholder priorities, and technical constraints into alignment so that projects can move forward.
With nearly 30 years of experience spanning public agencies, consulting, and research, she bridges the gap between planning vision and engineering practice, translating policy goals into feasible, buildable solutions. Her time at the Washington State Department of Transportation and King County Metro gave her firsthand experience navigating conflicts between state DOT, national, and local agency guidance.
• King County Metro Transit Speed and Reliability Program, King County, WA* • WSDOT SR 522/523 and I-405 STRIDE Bus Rapid Transit Corridor Integration, King County, WA*
• WSDOT Removing Highway Barriers to High Capacity Transit Station Access, WA*
Nina Napolitano
Manager of Public Affairs/
Outreach Lead
Extent of Involvement: 30%
Years of Experience: 13
Years at Bodewell: < 1
Bodewell
As Manager of Public Affairs at Bodewell Group, Nina uses her background in public information, government relations, crisis communications, community outreach, and strategic planning to provide communication services to a variety of public and private clients in the state of California. Before joining Bodewell, Nina worked as a Senior Communications Specialist for the Virginia Department of Transportation (VDOT), where she spearheaded multiple award-winning transportation outreach and public safety campaigns
• TradePort California, Fresno, CA
• Lockeford-Lodi, San Joaquin County, CA
• Paso Robles Area Reinforcement Project, Paso Robles, CA • Stakeholder Engagement and Public Education Program, Fresno, CA Question 2. (Continued)
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
13 Question 6.
Do you have any affiliated companies? (If parent company, list subsidiaries and divisions. If subsidiary or division, name parent company, its principals, and their addresses):
Affiliated Companies
Affiliate Name Relation to
Alta
Principals Addresses
Alta Planning + Design, Global
Operations, LLC
Subsidiary Brett Hondorp 101 SW Main Street, Suite 2000, Portland, OR 97204 Alta Planning + Design – Hong
Kong, Limited
Subsidiary Brett Hondorp 101 SW Main Street, Suite 2000, Portland, OR 97204 Alta Planning + Design – Canada,
Inc.
Subsidiary Brett Hondorp 101 SW Main Street, Suite 2000, Portland, OR 97204 Alta Planning + Design – Vietnam
Company Limited
Subsidiary Brett Hondorp 101 SW Main Street, Suite 2000, Portland, OR 97204 Alta Professional Services, LLC Subsidiary Brett Hondorp 101 SW Main Street, Suite 2000, Portland, OR 97204 Alta Engineering SE, PLLC Subsidiary Brett Hondorp 101 SW Main Street, Suite 2000, Portland, OR 97204 Alta Professional Services –
Engineering, LLC
Subsidiary Brett Hondorp 101 SW Main Street, Suite 2000, Portland, OR 97204 Alta Landscape Architecture SE,
PLLC
Subsidiary Brett Hondorp 101 SW Main Street, Suite 2000, Portland, OR 97204 H + Z Engineering + Landscape
Architecture, D.P.C.
Subsidiary Brett Hondorp 101 SW Main Street, Suite 2000, Portland, OR 97204 Trilon Group, LLC Holding
Company
Michael Renshaw 1200 17th St., Suite 860 Denver, CO 80202 Trilon Transportation C-Corp
Holdings, Inc
Parent Company Michael Renshaw 1200 17th St., Suite 860 Denver, CO 80202 Trilon Transportation Holdings, LLC Parent Company Michael Renshaw 1200 17th St., Suite 860 Denver, CO 80202 Waggoner Engineering, Inc. Sister Company Emad Al-Turk 143-A LeFleurs Square Jackson, MS 39211 ESI Consultants, Ltd Sister Company Joe Chiczewski 100 S. 4th Street, Suite 550, St. Louis, MO 63102 DRMP Inc Sister Company Larry Smith 941 Lake Baldwin Lane, Orlando, FL Ramey Kemp & Associates, Inc. Sister Company Montell Irvin 941 Lake Baldwin Lane, Orlando, FL The Mannik & Smith Group, Inc Sister Company Dean Niese 1800 Indian Wood Circle Maumee, Ohio 43537 CPH. Inc Sister Company Peter-John Sutch 500 W Fulton Street, Sanford, Florida 32771 Fehr Graham Sister Company Mick Gronewold 101 West Stephenson Street Freeport, IL 61032 Gonzalez Companies Sister Company Carlos
Huddleston
100 S. 4th Street, Suite 550, St. Louis, MO 63102
Wilson Engineers Sister Company Phil Noonan 1620 W Fountainhead Pkwy Suite 501, Tempe, AZ 85282
Sigma Consulting Group Sister Company 143-A LeFleurs Square Jackson, MS 39211 Consulting & Muncipal Engineers
(CME)
Sister Company Andy Paluri 3141 Bordentown Ave Parlin, NJ 08859 HMB Professional Engineers, Inc. Sister Company Rob Dowler 3 HMB Circle Frankfort, KY 40601 Horrocks Sister Company Bryan Foote 2162 West Grove Pkwy., Ste. 100 Pleasant Grove, UT 84062
Fuss & O’Neil Sister Company Kevin Grigg One Financial Plaza, 15th Floor Hartford, CT 06103 RDA Sister Company 11100 Endeavor Court, Suite 200 Manassas, VA 20109
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
14 National Best Practices and
Guidance
Our Alta staff have deep experience with
NACTO standards, with many of our staff being
key contributors to the development of NACTO
standards. Alta has conducted national studies for
the US Department of Transportation and FHWA.
We have developed many of the guidance used
today for multimodal transportation.
Alta is dedicated to fostering and
prototyping innovative mobility concepts
to advance sustainable, equitable, safe,
and connected transportation.
REPRESENTATIVE PROJECTS
• NACTO Shared Micromobility Permitting,
Process, and Participation
• NACTO Urban Bikeway Design Guide
• NACTO Don’t Give Up at the Intersection
• Transit Center Measures for Success: New Tools
for Shaping Transportation Behavior Report
• FHWA Measuring Multimodal Connectivity
• FHWA Noteworthy Local Policies That Support
Safe and Complete Pedestrian and Bicycle
Networks
• FHWA Small Town and Rural Multimodal
Networks Guide
The Small Town and Rural
Multimodal Networks Guide
translates existing street
design guidance and facility
types for vulnerable road
user safety and comfort
in a rural context through
compelling photographs,
visual illustrations, and
technical diagrams.
Don’t Give Up at the Intersection expands the NACTO Urban Bikeway Design Guide, adding detailed guidance on intersection design treatments that reduce vehicle-bike and vehicle-pedestrian conflicts. 15 Protected Intersections
Design, Control, & Managed Vehicles
The selection of the Design, Control, and Managed vehicles informs the design of the corner radius at a protected intersection, as well as the need for any vertical features.
The Design Vehicle is the
largest typical vehicle that will
frequently use the street. For
major streets and downtown
settings, a DL-23 delivery truck
is a typical design vehicle.
In protected intersections, it
is acceptable for the design
vehicle to use all of the first
lane, and part of the second
lane of the receiving street. In a
neighborhood setting, a 15’ car/
light truck is a typical design
vehicle, allowing for a tighter
turn radius. In locations where
truck turn volumes are high,
a single-unit 30’-40’ truck is
a typical design vehicle. A city
bus should be used as a design
vehicle only if a scheduled/
planned bus route makes that
turn. In most cases, this affects
only one corner. Turn speeds
of 3-5 mph should be used for
modeling the design vehicle.
The Control Vehicle or
accommodated vehicle is
the largest vehicle that will
infrequently use the street. For
major streets and downtown
settings, a WB-50 truck is
a typical control vehicle. In
protected intersection designs,
this vehicle can make the turn
at a very low or ‘crawl’ speed.
It is expected to turn over
mountable elements, and may
enter the lane adjacent to its
lane of origin. In a neighborhood
setting, sanitation or fire
emergency vehicles are control
vehicles. Turn speeds should
be set 1-5 mph for the control
vehicle. For turn speeds under 5
mph, field testing or observation
is recommended as software
may be inaccurate at low
speeds.
The Managed Vehicle is the
most common vehicle to use the
street. It is typically smaller than
the design vehicle which means
it is capable of higher, more
dangerous speeds. In most urban
streets, the managed vehicle
is a personal vehicle or taxi. In
protected intersections, the goal
for a managed vehicle is to keep
turn speeds below 10 mph. In
some cases, this requires that
the design vehicle turns over a
mountable element.
Design Vehicle
Control Vehicle Managed Vehicle
Transit Center Measures for
Success Report
Question 8.
How much experience does your staff have with
NACTO standards?
Since 2010, Alta has worked with the National Association of City Transportation Officials (NACTO) to develop the Urban Bikeway Design Guide , an interactive document providing state-of-the-practice solutions for on-street bikeway treatments based on national and international practices, policies, and programs.
In 2024, Alta assisted NACTO with creating
the next generation of bikeway design
guidance, providing content for several
sections of the recently published 3rd
edition of the NACTO Urban Bikeway
Design Guide.
Derek Abe, the proposed Design
Advisor on our Fresno FAX team, led
this effort as Project Manager. This
content includes integrating intersection
guidance as well as integration with
transit and many smaller sections on
design details.
Alta has developed multiple half- and full-day Complete Streets design trainings for NACTO member cities. Alta staff have been providing NACTO trainings since 2012 as certified trainers, and have developed customized intersection design trainings as a part of every Designing Cities Conference to date. Derek instructs NACTO’s Intersection Designing training for local agency staff, advocates, and the private sector from around the country.
PROJECT SPOTLIGHT:
NACTO Urban Bikeway Design Guide Update and Trainings
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
15 NATIONAL INNOVATIVE TRANSPORTATION DESIGN LEADER
As a national expert in transportation facility design and Alta’s Urban Bikeway Design leader, Derek elevates deep technical knowledge of facility design standards and guidelines.
Derek worked on multiple state- and city-wide bicycle and pedestrian plans. He led Alta’s contributions to the most recent NACTO Urban Bikeway Design Guide that includes the latest bikeway network design principles, contextualizing bikeways in relation to transit, pedestrians, and other micromobility devices, and safe intersection design approach and tools for jurisdictions to support their communities safe, active transportation needs. He is a NACTO- certified instructor and teaches bikeway and pedestrian urban planning to graduate students at Portland State University.
“ I have to say the urban design integration is so thoughtful on so many levels. The consistent green branding, the sleek form of the shelters, the subtle queues of directional / tactile wayfinding.
There (are) a million details that tie together this work so wonderfully. I am so appreciative of your contributions!” - Fiona Lyon, Design Manager, TriMet, Portland, OR
Derek Abe
Division Street Transit Project, Portland, OR
As Project Manager, Derek worked with TriMet to design
a concept for new integrated bus rapid transit platforms that would safely accommodate pedestrians, passengers,
and bicyclists. He led a precedent study of existing facility types, evaluated the issues, advantages/disadvantages,
and trade-offs of the range of station typologies, and
facilitated discussions with advisory groups and stakeholders to advance a final design concept. This iterative design process coincided with the 30% drawing set, and led to the construction of a full-scale mock-up and live demonstration evaluation.
REGISTRATIONS
Project Management
Certification, PSMJ
NACTO Instructor
PROFESSIONAL
HIGHLIGHTS
Adjunct Faculty at Portland
State University School of
Urban Studies and Planning
Transit-Oriented Development
Steering Committee Member,
Oregon Metro Regional
Government
Initiative for Bicycle and
Pedestrian Innovation (IBPI)
Fellow, Oregon Transportation
Research and Education
Consortium
Alta’s In-House NACTO Expert:
Question 8. (Continued)
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
16 Question 9.
Outline your support services including establishing
direct lines of communication between City staff and
your project leads.
SUPPORT SERVICES FOR COMMUNICATION
Quality control, communication, and project value
involves Project Manager and Principal-in- Charge
review of every project deliverable. Additionally,
our Design Advisor will provide focused QA/QC on
technical elements of the guidance. Alta’s Project
Manager will be in regular contact with the City Project Manager to keep them apprised of progress and seek
input at key decision points. Managing this project
effectively will require excellent communication skills so each member involved, including the various
agencies and consultant team members, has a common
understanding and expectation of the project outcome.
Our team is small enough to provide personalized
service, and large enough to include an array of skillsets to serve multiple projects at once. Our team will help
create and deliver a collaborative process between
FAX staff and key project stakeholders. We take special pride in our ability to generate effective and informative collaborative relationships with our clients and project partners.
Question 10.
Provide past examples of corrective measures
supplied for failure to meet minimum standards.
CORRECTIVE MEASURES FOR MINIMUM
STANDARDS
Alta has addressed accessibility non-conformances
across multiple transit and corridor projects, using
NACTO design guidance as the baseline for best
practice, local agency standards, and American with
Disabilities Act (ADA)/ Public Right-of-Way Accessibility Guidelines (PROWAG) as the non-negotiable floor for
compliance.
When existing conditions fall short of legal accessibility requirements, a clear remediation pathway is essential.
On the Alta led Adeline Transportation Improvements
Project in Berkeley, we are conducting a corridor
audit to identify non-conformances in boarding area
dimensions, cross-slopes, and accessible route
connectivity, developing a prioritization framework to
sequence improvements within available budget. On
the TriMet Division FX project in Portland, Oregon, our team identified potential conflicts with accessible routes and ramp widths during the concept phase. On the
Tualatin, Oregon, Moving Forward Bond program, we
worked with the transit agency, TriMet, to relocate a bus stop that was too steep to conform to ADA/PROWAG
standards.
In many cases, corrections surface through the design
process itself rather than a standalone audit. On the
South Higuera Street project in San Luis Obispo,
retrofitting signals for new bike lanes also required
updating ADA ramps and push buttons to current
standards.
Where codified standards conflict with site constraints such as constrained sidewalk widths or right-of-way
limitations affecting shelter placement or bicycle facility geometry, our team documents the underlying safety
intent and works with the jurisdiction and transit agency to evaluate alternative solutions that meet or exceed
that intent.
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines 17
Question 12.
Describe your company’s approach to ensuring
quality and comprehensive products and services.
APPROACH TO QUALITY PRODUCTS/SERVICES
Alta takes pride in producing quality plans,
specifications, and cost estimates and works to see
that all team members have the information necessary
to produce high-quality results. We have established
quality assurance policies/guidelines to implement
quality, cost, and schedule control daily. We require
our subconsultants to apply equivalent quality and cost control procedures on their work, and all work will be
reviewed by Alta before submitting to FAX for review.
The QA/QC process will be led by the designated
Principal-In-Charge for the project, whose primary
role will be to see the integration of goals of the
project and to verify the accuracy and consistency of
project deliverables. Alta utilizes Bluebeam Revu for
deliverables review which allows us to document all
the review comments and see that all comments are
addressed prior to submitting to our clients. By using
Bluebeam Sessions for our QA/QC process, we improve
efficiency during the review process, and it allows us
to utilize our design experts across the company as
reviewers.
Our team employs a three-tier quality control system
that includes (1) an in-house editor who reviews all
materials, (2) independent review by principals, and (3) in-house scheduling and management tools.
Our QA/QC process will provide both plan verification
and schedule compliance. All members of the project
team have the authority to identify problems, and to
initiate, recommend, provide, and verify the necessary
solutions.
Our quality management procedures will see that:
• Work is performed by qualified personnel
• The necessary information is documented, checked,
transmitted and reviewed for completeness
• Documents will be peer-reviewed by staff for accuracy • Products are reviewed by staff not directly involved in the project to provide a fresh perspective and insight
Question 11.
Explain how your company ensures full compliance
with all required regulations.
REGULATORY COMPLIANCE
Alta is the leading bicycle and walking planning,
programs, and design firm in the country, having
planned and designed projects nationwide. Alta
staff are intimately familiar with federal, state, and
local regulations and standards from the FHWA to
local departments of transportation. Our pedestrian
improvements meet ADA and Architectural Barriers Act
(ABA) standards and our bicycle facility improvements
conform to both California MUTCD and the AASHTO
Guide for the Development of Bicycle Facilities (5th Ed.).
In addition, we have been on the forefront of developing additional national level guidelines to improve
pedestrian and bicycle safety. We participated in the
development of the NACTO Urban Bikeway Design
Guide, which has been endorsed by the United States
Department of Transportation and addresses the
limitations of the AASHTO Guide for the Development
of Bicycle Facilities, and California MUTCD for bikeway development in urban areas.
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines 18
Why Alta?
Alta’s approach is directly aligned with Fresno’s needs and the issues outlined above.
Engineering-forward, California-specific expertise :
Alta’s engineering team leads this effort with technical rigor and extensive support from our planning team. The team’s engineering and planning capacity—distributed
across the west, with Oakland as the center of technical work—positions us to resolve conflicts between
Caltrans Complete Streets Guidelines, NACTO Street
Design Guidelines, City of Fresno Complete Streets
Policy, Fresno County Transit Oriented Infrastructure
for In-Fill Development (TOD) Program Policies and
Guidelines, and national guidance in a manner that is
defensible to City engineers and reviewing agencies.
We have extensive experience producing standards,
design guides, and multimodal analysis tools for
California jurisdictions, where reconciling these same
conflicts is essential.
Direct experience producing this exact type of
document: Alta recently produced the Culver City
Complete Streets Design Guide—a comparable
document that required consolidating local and
national guidance, defining typology-based standards,
developing cross sections and renderings, and building
alignment among agencies. Our team has already
navigated challenges that Fresno has identified,
including the need to quantify rendering scope and
develop an evaluation framework. For example, working
with Caltrans Bay Area (District 4) our team comprised
a Complete Streets Transit Toolbox by considering
operational and spatial needs for bus transit along
Caltrans right-of-way. Through this toolbox we also
provided information to assist local and regional transit agencies looking to build transit priority and transit
access facilities. Those lessons will translate directly into a more efficient and clearly scoped TDG process
for Fresno.
Question 13.
Submit a comprehensive plan for addressing the
requirements listed in the Scope of Work.
Project Understanding
Alta has aligned with FAX’s vision to collaboratively
develop a clear, illustrated guidebook supported by
standard plans and CAD exhibits, allowing FAX and its
partners to confidently select, permit, and construct the appropriate stop—prioritizing cost-effectiveness, equity, and climate resilience.
Fresno’s mobility planning framework consists of
multiple local, state, and national plans and standards that are not fully aligned, leaving staff and developers to resolve conflicts on a case-by-case basis. The Transit Design Guide (TDG) is intended to reconcile these
differences and provide clear, consistent direction
to support the City’s broader goals of equity, health,
climate resilience, and connectivity. Fresno’s unique
physical conditions—such as wide arterials, extreme
heat, major barriers, and limited right-of-way—further
complicate implementation. The TDG should address
these challenges by offering context-sensitive,
multimodal guidance that improves safety, accessibility, and the overall experience for people walking, biking,
and using transit.
The TDG should focus on mobility within the street
environment and coordinate closely with the City’s
Mobility Design Guidelines to avoid duplication,
particularly for passenger facility design. Given
overlapping and sometimes conflicting standards, the
TDG must function as a decision-support document that
reconciles guidance, clarifies thresholds, and addresses constraints. It should organize recommendations by
Fresno’s street typologies and include an evaluation
framework, performance metrics, and methods for
comparing alternatives that align with the City’s goals and street conditions.
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
19 Scope of Work
The anticipated scope of work for the Fresno FAX
Transit Design Guide (TDG) is described below. We
have proposed a set of core tasks that maximize project funds by focusing on your main priorities with a menu of enhanced optional services, should additional funding
be available. The project is assumed to be completed
within 18 months from Notice to Proceed (NTP). We
look forward to working with you to refine this scope of work to meet your needs and stay within your allocated
budget.
TASK 1 – PROJECT MANAGEMENT
1.1 Kickoff Meeting
At the project’s onset, the Alta team will plan and
facilitate one (1) project kick-off meeting with the
Project Management Team (PMT), including the core of
the working team from FAX and Alta. Recommended
objectives for the kick-off meeting include: Confirm
scope, schedule, and budget; review project goals and
objectives; establish overall expectations, including
communication channels and protocols; confirm the
anticipated schedule for project management meetings,
invoicing, and progress reporting; discuss outreach and engagement strategy; discuss the anticipated level of
effort required for data inventory and updates. At this internal kick-off meeting, Alta will confirm the projects parameters and schedule.
1.2 Project Management Team Meetings
Throughout the duration of the project, there will
be ongoing coordination between Alta and FAX’s
project manager, including email, phone, and written
communication to keep FAX staff up-to-date on the
development of the Plan. Alta will coordinate up to 6
weekly project management team (PMT) meetings for
the first two (2) months of the project. Following the
early stages of the project, Alta will move to monthly
PMT Meetings for the remaining time of the project
(total of 16). Alta will prepare agendas and meeting
notes for status meetings. These meetings will allow for close communication on upcoming tasks and review
of deliverables. Contractor has included up to 22
PMT virtual (i.e., video conference) meetings. NOTE:
Whenever needed, Alta will involve subconsultants to
join PMT meetings.
Ability to engage underserved communities
effectively: Our team has significant experience
working with bilingual, low income, and disadvantaged
communities across California. Our engagement work
emphasizes coordination with trusted community
partners, field-based outreach, and culturally and
linguistically appropriate tools.
Placemaking opportunities: Our team recognizes
that transit improvements are about much more than
transportation and represent an important opportunity
to create engaging context-sensitive spaces that
activate the area and become activity centers in their
own way. We look forward to exploring placemaking
approaches with the community and stakeholders.
Our experience has taught us that co-creating spaces
representative of a local community that are historically and culturally sensitive to each neighborhood requires
not just listening to residents but also reflecting what we hear in meaningful ways, and removing preconceived
notions of what a mobility experience or a communal
experience needs to be.
Transit and first/last-mile integration expertise: Alta has deep experience in multimodal transit planning,
first/last mile connections, and integrating bus
operations with street design. Our experience working
with Caltrans District 4 planners and engineers afforded us the opportunity to understand what is possible
within the statewide complete streets guidance for
the development of transit facilities. Because the TDG
must address transit-street interfaces and passenger
facilities, Alta’s background enables clean coordination without duplication.
Integrated team: Alta’s in-house engineering, planning, graphic design, and technical editing teams ensure
that the TDG will be technically accurate, visually
consistent, and user-friendly. The draft scope calls for clearly organized content, illustrations, renderings, and a cohesive final document—roles specifically handled
by Alta’s in-house graphics and editing staff for complex guides across California.
Question 13. (Continued)
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines 20
1.3 Project Management
Alta will provide monthly project status updates for the team’s work that will include budget and deliverable
progress. Monthly project status reports will be
included with each monthly invoice. Reports will also
summarize tasks completed and outline tasks to be
completed over the next 30 days. Alta has access to a
variety of traditional and cloud-based tools for project management, which can provide all team members with
the ability to track the project schedule, view meeting minutes and key action items, and better understand
critical path tasks. We will discuss the best option that aligns with the City’s available technology and preferred project management tools.
1.4 Schedule Development
Alta will develop and maintain a detailed project
schedule to track milestones and deliverables
throughout the project lifecycle. Alta uses Wrike to
manage meetings, tasks, and deliverables. Following
the project kick-off meeting, the Alta project manager
will develop an online, interactive schedule and Gantt
chart to track all meetings and project materials and to support effective project coordination. The interactive schedule will be updated monthly and will allow FAX
staff to review up-to-date progress on all active and
upcoming deliverables.
Task Deliverables:
• Kick-off Meeting (up to one [1])
• Project Management Team Meetings (up to 22)
Question 13. (Continued)
• Monthly Project Management reports and invoices
• Schedule development and maintenance
TASK 2 –DRAFT TRANSIT DESIGN GUIDELINES
AND TOOLKIT
2.1. Design Guidelines
Alta will prepare a Draft Transit Guide which will
include a review of recommended design standards
for elements including but not limited to, standard bus stop designs, transit center designs, shading elements, and other amenities. Bus stop classification guidance
(low ridership, high ridership, major transit center,
etc.) will be identified based on feedback from FAX
staff. Considerations will also include interactions with different modes (ex. bike infrastructure, pedestrian
infrastructure) and typologies. Prior to this task, we
anticipate working with FAX staff to provide direction on pertinent policy, design standards, or national guidance (NACTO, Caltrans APTA, others) to follow and adhere to.
The Design Guidelines will be classification guidance
to help FAX staff, developers, and community members
understand what is possible along specific stops and
streets. Guidance may be identified as required or
optional based on City professional judgement. Alta
will develop a checklist of design elements that FAX
staff can mark as required or optional for each bus
stop typology. The guide will consider the following
typologies:
• Conventional Bus Stop with No Bikeway Present
• Bus Stop with Bike Lane (class II) present
Alta will prepare a Draft
Transit Guide which
will include a review of
recommended design
standards for standard bus
stop designs, transit center
designs, shading elements,
and other amenities.
Considerations will also
include interactions with
different modes, such as bike
infrastructure and pedestrian
infrastructure, as well as
typologies.
GRAND AVE
ONL YBUS
BUS ISLAND
A space dedicated
to those waiting for
the bus, while also
shortening crossing
distances for people
walking
BIKE LANES
Located at street
level, separated from
traffic with striped
buffers and parking
protection
CENTER RUNNING
TRANSIT
places the buses in the
center of the street,
rather than on the side of
the street
Center running transit with
loading islands
Improved pedestrian zone for
walking, seating, and gathering
Comfortable, parking-protected
biking facilities placed at
roadway level, separated from
traffic and pedestrians
Planting zones and trees
separate pedestrians from
traffic on edges of the corridor
DESIGN
CONCEPT
03 ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
21 • Bus stop with bike path
• Constrained spacing bus stop
• Floating Bus Stop with Sidewalk-Grade Bikeway
• Frequent/ BRT Adjacent bus stops
• BRT Station/ shared platform (FCRTA)
• Neighborhood centers and multi bay hubs
• Bicycle parking and end of trip facilities
Alta will develop renderings of mobility designs that
create accessible, safe, and sustainable transit stops
for all users integrating and prioritizing community
needs and context-sensitive planning and engineering.
Renderings may feature design elements on their
own or may feature multiple design elements as they
work together, such as curb ramps and crosswalks.
Renderings may include high level dimensioning for
technical reference. Alta will develop up to fifteen (15) draft renderings and anticipates up to two rounds of
consolidated non-conflicting comments from FAX staff.
Alta will supplement these renderings with illustrations and photos of additional design elements throughout
the document.
2.2. Toolkit Development
As part of this task, the Alta team will develop a toolkit which will provide details on Amenities and Elements,
Weather Protection and Comfort, Greening and
Aesthetic considerations, Operational Considerations
and Implementation tools. These will also include
recommendations for ADA features, details on shelters
and seating arrangements, wayfinding features, lighting considerations and informational displays. The toolkit
will be designed to allow for FAX staff, developers,
and community members to understand what is
possible along specific stops and streets, and what
specific improvements are achievable per FAX policy,
guidelines, development standards, and preferred
vendors.
The following is a list of potential specifications that will be included:
• Amenity specs: shelters, seating, lighting, signage,
real-time info, security + ADA features.
• Weather/comfort and shade typologies: trees,
structures, canopies, roofs, wind/sun orientation,
cooling add-ons (misters/power where feasible).
• Greening: drought tolerant palettes, tree and
landscaping species, stormwater planters.
Question 13. (Continued)
The cooling effect of landscaping, in concert
with knowledge of drought resistant plant
materials, will be crucial to the nature-based
solutions. Our design approach incorporates
native plant communities, increases tree
canopy, and integrates green stormwater
infrastructure into transportation corridors.
Shade structures, vertical planting walls,
and transit stop designs will play a role
in cooling improvements along the
transportation network. While trees provide
the greatest measurable cooling benefits,
shade structures are a great tool to use
when planting trees is not possible in a
particular location.
Shade Treatments
Green Infrastructure
In the Guidelines and Toolkit, Alta will emphasize
innovative shading solutions tailored to Fresno’s varying weather conditions, as well as greenery, landscaping,
and stormwater features to improve aesthetics and
environmental sustainability.
ALTA PLANNING + DESIGN, INC. Contractor Services for Transit Design Guidelines 22
3.2. Passenger Survey
In consultation with FAX staff our team will develop a
passenger survey in Qualtrics to request information
about mobility needs and opportunities from
passengers and regular users of transit. The survey
will be designed to solicit input and help educate
stakeholders and the public about transit design
standards and their importance. The survey may also
include a section where respondents are presented
with example images or renderings of mobility facilities, amenities, signage, and safety features. Results from
the survey will help inform the final design standards.
We will have printed copies of the survey available at
in-person events for those with limited internet access.
3.3. Focus Groups
Alta will facilitate up to five (5) 2-hour focus groups with representative FAX riders to gather qualitative
feedback and preferences for transit mobility facilities, amenities and safety features. These focus groups will
allow the Alta team to gather additional complementary
information to the passenger survey. Feedback
gathered will be used to inform the updated design
guidelines for transit services.
3.4. Pop-Up Activities (up to 10)
People live increasingly busy lives, and fewer people
today have the opportunity to attend conventional
public meetings. To make it easier for people to learn
and provide input, we will bring the project to the
public. The Alta team will facilitate up to ten (10) pop-up activities where there is a high concentration of transit riders throughout the duration of the project. If people are uncomfortable speaking with staff, information will be posted to direct people to engage online. These
activities will be held in different parts of the City of Fresno so that a wide range of residents, commuters,
and visitors have an opportunity to engage with the
project. By focusing on establishing a presence at
planned community gatherings, transit facilities or
other prominent locations, the Alta team will leverage
attendance of large-scale events to generate broad-
based engagement and interest in the project. Events
will be strategically selected to connect with transit
users of all ages and abilities. This may include
students, seniors, people with disabilities, immigrant
communities and low-income residents. Events that
draw residents of disadvantaged neighborhoods will
be a particular focus, requiring coordination with local community-based organizations to circulate event
notifications.
• Maintenance: finish durability, anti-graffiti coatings, easy- to-clean surfaces, sustainable practices
• Implementation and Operational considerations: pilot
playbook, funding leads (e.g., state climate/CalSTA, ATP linkages), and procurement templates
Alta anticipates up to two rounds of consolidated non-
conflicting comments from FAX staff. Alta will supplement these renderings with illustrations and photos of additional design elements throughout the document.
Task Deliverables:
• Draft Transit Design Guidelines and Toolkit incorporating stakeholder feedback and detailed design specifications. • Up to two (2) rounds of comments
TASK 3 – OUTREACH AND ENGAGEMENT
As FAX considers the development of a Transit Design
Guide, it will be critical to involve internal representatives, citywide stakeholders, and the general public in the
process. Early and sustained involvement helps make a
successful project, but drawn-out schedules can sap the interest of all but the most serious advocates.
We have developed the following detailed engagement
strategy that describes proposed events and identifies
the schedule and key considerations for engaging the
public in this project. Our team has extensive experience working with various local and regional stakeholders and implementing large-scale engagement strategies. We will leverage that experience to achieve successful coordination and collaboration on public outreach throughout the project.
3.1. Community Engagement Plan
At the outset of the project, the Alta team will develop a Community Engagement Plan (CEP) to define the
FAX’s goals and objectives engagement related to the
project, and outline metrics to gauge the effectiveness of communication strategies at key intervals. The CEP
will also identify key stakeholders, community events
and other pop-up opportunities, and a menu of outreach
approaches to reduce barriers to participation and maximize engagement. The CEP will allow for an iterative process that adapts to community needs and will also inform the overall communications strategy and build directly upon outreach conducted for previous city initiatives. The CEP will prioritize engagement, targeting a diverse range of current and
potential FAX riders. The details of this engagement task will be outlined in the CEP, and the level of effort of the plan will match the proposed budget for this task.
Question 13. (Continued)
Alta’s Public and Stakeholder
Engagement Approach
Our team of professionals are experts at listening to the public, conveying technical issues in a clear manner,
offering distinct choices and options to the public, and explaining trade-offs. We use a variety of innovative
techniques, ranging from online surveys, the use of photo- simulation, field reviews, GIS mapping, and interactive public workshops—led virtually or in-person. We make
contact with the community early and build confidence by addressing specific issues with a documented approach.
Our engagement approach will focus on the following
objectives:
• Leveraging relationships and the team’s existing
community connections to engage the public.
• Creating excitement around the project through
consistent and agile media engagement on both
traditional and digital platforms.
• Communicating in clear and simple language that
is accessible to all levels of proficiency and easily
translatable to other languages.
• Prioritizing transportation equity for vulnerable
populations including the young or the elderly, those
with physical disabilities, or with social constructs such as race, ethnicity, poverty, or people who speak different languages.
• Keeping stakeholders informed throughout the process
and creating a feedback loop so they can clearly identify where and how their input was used.
• Developing a vision that is founded in community input and transparent decision-making.
• Setting the groundwork for implementation by
strengthening connections between the City and
stakeholders.
Question 13. (Continued)
ALTA PLANNING + DESIGN, INC. Contractor Services for Transit Design Guidelines 23 ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines 24
Chapter 1: Introduction — Guiding Principles, How to
Use This Document, Policy Context
Chapter 2: Existing Guidance and Standards —
Summary of current national and state guidance on
transit facility development
Chapter 3: Considerations — will include description
of transit bus and operating needs, service types
and expected levels of service, turning transit vehicle considerations, vertical deflection and dedicated
transit lanes among others. A focus will be on transit
passenger, pedestrian, and bike user experience.
Chapter 3: Design Elements & Technical Standards
— will serve as a practitioner focused catalog of
transit design elements across Fresno’s right-of-way.
For each element, the TDG will define required and
recommended standards, illustrated through clear
diagrams and supported by technical references.
Content will include guidance for bus stop spacing,
future ridership, lighting, bus stop design and bus stop typologies.
Design elements will be paired with high level
illustrations demonstrating typical layouts, dimensions, and operational considerations.
Chapter 4: Implementation — will describe the process
for FAX and project partners to reconcile design
choices in a limited right-of-way. While the specific
process will be shaped collaboratively during the
project, the implementation framework will generally
begin by establishing clear and measurable goals for a
project. It will incorporate community and stakeholder
engagement, technical analysis, and evaluation of
trade-offs.
4.2. Document Finalization
Building on feedback received from the Draft Transit
Design Guidelines and feedback collected during
engagement, the Alta team will prepare the final TDG
which will include details on general considerations,
bus stop siting, bus stop design and typologies as well as maintenance considerations and amenities. Alta
anticipates working with FAX staff to develop a review
and approval process for final standards by internal
and external stakeholders including FAX Departments,
FCRTA, FCOG and others. Alta anticipates addressing
up to two (2) rounds of consolidated non-conflicting
comments from stakeholders.
The proposed budget for this task includes up to ten (10) two-hour events for up to one (1) Alta team staff and travel time. It is anticipated that staff will use collateral materials developed during other tasks for these pop-up meetings.
3.5. Fresno State Students Charrettes
Just as we did with the FCOG Mobility Hub study, the
Alta team will work with FAX Staff to host up to two (2) virtual design charrettes with Fresno State students to help develop innovative shade solutions for bus stops.
During these meetings, Alta staff will facilitate discussion about opportunities and needs, and will use Miro Boards to generate ideas on what features to include and the
designs to focus on. The proposed budget for this task
includes up to two (2) two hour virtual events for up to two Alta team staff. Alta’s working relationship with Fresno State will allow us to hit the ball rolling for these charrettes.
3.6. Summary of Engagement
At the conclusion of engagement activities, Alta will
develop a memo documenting all activities and findings.
We anticipate developing a draft memo and will address
one set of consolidated non-contradictory comments on
the memo.
Task Deliverables:
• Draft and Final Stakeholder and Community
Engagement Plan
• Draft and Final Passenger survey language
• Administration of survey and summary of outcomes
• Focus Groups (up to five 2-hour) and summary
• Popup activities (up to ten 2-hour)
• Stakeholder engagement meetings (up to five 1-hour
virtual meetings)
• Summary of Engagement Memo
TASK 4 – FINAL DOCUMENTATION
DEVELOPMENT
4.1. Incorporation of Feedback
Using the technical materials and graphics developed in Task 2, engagement feedback collected in Task 3, and
the graphics developed in Task 4, Alta will develop a draft Transit Design Guide in InDesign/PDF format. We propose organizing the TDG closely with the facility types and
transit elements. The resulting guide should be an easy- to-use, practitioner-focused reference for FAX and City staff, developers, engineers, and community members.
Question 13. (Continued)
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
25 All materials developed as part of the Design
Guide document will be prepared and reviewed for
compliance with the Americans with Disabilities Act
(ADA) and the Web Content Accessibility Guidelines
(WCAG) 2.1 Level AA, consistent with the U.S.
Department of Justice’s new rule on the accessibility
of web content and mobile applications provided by
state and local governments. For jurisdictions serving
populations of 50,000 or more, such as Fresno,
compliance with the rule’s requirements is required by
April 26, 2027.
For visually complex content where full remediation
of color contrast failures is not feasible, Alta will
provide linked written summaries highlighting key
themes, findings, and takeaways. These summaries
will supplement alt text developed for each image to
support equivalent access to the information.
Following one (1) round of consolidated, non-conflicting feedback on an initial Draft Design Guide, Alta will
develop a Final Draft Design Guide document for City
HERE
WAIT
HUMP
HUMP
30 30
25 XING
PED
XING
PED
STOP
STOP
25 BIKEWAY
SEPARATION
5’ LANE WIDTH
ADJACENT TO
PARKING
SEPARATION WIDTH
VARIES BY CONTEXT
SHOULDER
1 2’ MIN
8’ x 6’
LANDING
4’ MIN SETBACK,
BOTH ENDS
WHEEL STOP
1 2-1 4’
12 ’
3-6’ RAMP LENGTH
6.5’ MIN
10’ MIN
10’ MIN
1 4’ PREFERRED
1’ BUFFER BY
TRAVEL LANES
BOLLARD
10’ MIN
8’ MIN
CONTINENTAL
(HIGH-VISIBILITY)
CROSSWALK
10’ 2’2’
5’
8’
1 8’-20’
RAIN GARDEN
(BIOSWALE)
PERVIOUS PAVING
FLEX POST / PHYSICAL BARRIER
20’ MIN. ON DEPARTURE
(OR BASED UPON
ENGINEERING
JUDGMENT)
20’ MIN. ON DEPARTURE
(OR BASED ON
ENGINEERING
JUDGMENT)
20’ MIN. ON DEPARTURE
(OR BASED ON
ENGINEERING
JUDGMENT)
30’ MIN. ON
APPROACH (OR
BASED ON
ENGINEERING
JUDGMENT)
4’ MIN
NOT USED
3’
PARKING
12 ’
PARKING
ONLY
MINIMUM
FINE $250
BIKE
BUS
ONLY
BIKE
BUS
ONLY
30’ MIN. ON
APPROACH (OR
BASED ON
ENGINEERING
JUDGMENT)
30’ MIN. ON
APPROACH (OR
BASED ON
ENGINEERING
JUDGMENT)
Crosswalk Striping Crosswalk at Controlled Intersection Crosswalk at Uncontrolled Intersection Crosswalk at Signalized Intersection Transit Lane On Street Parking Bike Class III Bike Class IV Stormwater Best Management Practices Speed Cushion Not Used Speed Table Parklet Bus Bulb Bike Class II Bike Class I Two Stage Turn Box Bike Box 8’
30’
Transit Lanes
Transit lanes provide dedicated space for the movement
of transit vehicles, improving frequency and reliability of service on busy streets by reducing delays created by
general traffic. Transit lanes offers the ability to leverage mass transit to maximize the passenger throughput of
the roadway. When more trips are made using transit,
it reduces vehicular demand for general purpose lanes.
Additionally, emergency vehicles are permitted to use
transit lanes to facilitate faster response times. Transit lanes can be dedicated at all times or for only peak periods.
Culver City has implemented transit signal priority at all signalized intersections.
REFERENCES FOR REVIEW
• The Culver City General Plan Mobility Element Update
provides additional guidance on when and where to
implement dedicated transit lanes.
• NACTO’s Transit Street Design Guide, SCAG’s
Regional Dedicated Transit Lane Study, APTA’s
Designing Bus Rapid Transit Running Ways, and
TCRP’s Report 90 on Bus Rapid Transit provides more
information on transit lane configurations.
STANDARDS
REQUIRED
• Bus-only lanes shall be wide enough to comfortably
accommodate transit bus vehicles.
• Include bus-only pavement markings and signage, and
red-colored paint in compliance with the CA MUTCD.
• If peak-hour transit lanes are implemented, accompanying signage and striping shall be required. Red pavement
markings shall not be used for peak-hour lanes.
• Contra-flow bus lanes require signage, signals, and paint to deter motorists from utilizing the bus lane.
• Dedicated median bus lanes must have a width of 1 1 ft per lane and boarding islands at each stop linked to the sidewalk through a safe pedestrian access point.
• Culver City has implemented transit signal priority at all signalized intersections. Transit signal priority can include prolonged green lights, early green lights, or bus-only green phases. This signal priority is required at all new intersections.
RECOMMENDED
• Consider that curb extensions and separated bike lanes may limit opportunities for bus-only lanes.
• Consider that infrequent transit service may encourage misuse of the lanes by motorists.
• Consider peak-hour transit lanes for buses during hours such as the morning and evening commute.
• Transit lanes may be converted to general purpose travel during off-peak hours. Bus lane enforcement may minimize violations and improve operational efficiency of transit lanes.
• Prohibit vehicular right turns across dedicated bus- only lanes at peak hours.
• Transit lanes are most successful when they are continuous; however, in places where right-of-way is constrained,
more focused treatments like queue jump lanes should be considered.
CONTEXT-DEPENDENT
• Dedicated shoulder bus lanes are most effective on major routes with frequent headways (10 minutes at peak).
• If minimum service frequency thresholds are met
(either existing or planned), full-time bus lanes may be considered.
• Dedicated transit signals may address unique intersection geometry or specific operating characteristics at an
intersection.
146 / CULVER CITY COMPLETE STREETS DESIGN STANDARDS EDITION 1 / 147 03—DESIGN ELEMENTS & TECHNICAL STANDARDS ∕ DESIGN ELEMENTS & TECHNICAL STANDARDS For the Culver City Complete Streets Design Standards, Alta developed Design Guide graphics help to illustrate the benefits of design elements and provide implementation guidance to City staff and developers. review. FAX staff comments on this Final Draft will be
incorporated as necessary. This version of the Design
Guide will be presented to City Council for approval.
Final materials will be provided to FAX staff in a PDF
and editable InDesign file.
Task Deliverables:
• Final Transit Design Guidelines and Toolkit document
in PDF format (FAX ownership).
• Detailed documentation of review cycles and approval
processes.
• Standard drawing sets for bus stops and transit
centers, including architectural details, dimensions,
materials specifications, and recommended amenities.
• CAD files for all standard drawings issued. Files shall be clearly identified as what design they are for.
Question 13. (Continued)
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
26 OPTIONAL TASKS:
Peer Transit Agency Interviews
With FAX input and approval, we will also conduct up
to three (3) 1-hour virtual interviews with peer transit agencies to understand what is working with their
Design Guidelines and what else they wish they would
have included. Peer agencies may include Culver
City, Los Angeles, Tacoma, or San Jose. Final agency
selection will be determined through discussions with
City staff. Results from these interviews will be included in a peer transit agency interview memo and will be
used to help guide engagement and design guide
document structure.
Task Deliverables:
• Peer Transit Agency Interviews Memo
Council Presentation of Transit Guidelines
Alta will support FAX staff in presenting the Design
Guide to the City Council. These meetings will provide
a final opportunity for review and comment by the
public and other interested committees or parties prior to Council approval. Alta assumes that our Project
Manager will attend up to one (1) City Council meeting.
Alta will assist FAX staff with creating the meeting
agenda. We will prepare a PowerPoint slide deck for
FAX staff presentation.
Task Deliverables:
• Development of Presentation (PowerPoint format)
• Attendance at City Council meeting (up to 5 hours for 1 Alta staff)
Question 13. (Continued)
The final document will use
sophisticated design and clear visual
communication to engage the project’s
key audiences.
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
27 Project Schedule
FAX Transit Design Guidelines
Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Task 1 - Project Management and Workplan M M M M M M M M M M M M M M M M M
1.1 - Kick-off Meeting M
1.2 - Project Management Team Meetings (assumes 18 months) M M M M M M M M M M M M M M M M M
1.3 - Project Management and Oversight
1.4 - Schedule Development D
Task 2 - Draft Transit Design Guidelines and Toolkit
2.1 - Design Guidelines PD D
2.2 - Toolkit Development PD D
Task 3 - Outreach and Engagement
3.1 - Community Engagement Plan PD D
3.2 - Passenger Survey PD D
3.3 - Focus Groups PD D
3.4 - Pop-up Activities PD D
3.5 - Fresno State Student Charettes PD D
3.6 - Summary of Engagement PD D
Task 4 - Final Documentation Development
4.1 - Incorporation of Feedback PD D
4.2 - Document Finalization PD D
M PMT / Coordination Meeting
PD Preliminary Deliverable
D Final Deliverable
Task Progress
20272026
Project Schedule
Question 13. (Continued)
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
28 ASSISTANT PROJECT MANAGER
Charlie Simpson
Alta
PRINCIPAL-IN-CHARGE
Sam Corbett
Alta
PROJECT MANAGER
Mauricio Hernández
Alta
CITY OF FRESNO
DEPARTMENT OF TRANSPORTATION (FAX)
Outreach and
Engagement
Public Outreach
Alta
Mauricio Hernández
Charlie Simpson
Jesus Contreras
Petra Reyes
Bodewell Group
Nina Napolitano
Jordan Baez
Design Guidelines
Alta
Mauricio Hernández
Derek Abe
Lisa Ballard, PE
Toolkit Development
Alta
Chloe Ward, PE
Maggie White, PE
Devan Gelle
Petra Reyes
Migi Lee
Terri O’Connor, AICP
Transit Design Guidelines, and
Toolkit Development
Document Finalization
Alta
Sam Corbett
Mauricio Hernández
Derek Abe
Lisa Ballard, PE
Chloe Ward, PE
Migi Lee
Terri O’Connor, AICP
Guide Document
Alta
Charlie Simpson
Petra Reyes
Maggie White, PE
Amanda Zucker, PE
Caitlin Dronen
Joseph Abad Jr.
Design Standards and
Guidance
PROJECT
PARTNERS &
STAKEHOLDERS
PROJECT MANAGEMENT
QA/QC Alta
Design Advisor:
Derek Abe
Engineering Advisor:
Lisa Ballard, PE
Project Accountant:
Kirsten Clausen
Organization Chart
Alta has assembled a team that blends unparalleled
expertise in transit-supportive infrastructure planning and design for transportation agencies. This is
combined with our local knowledge of Fresno policies,
procedures, and opportunities on local streets from our work with Fresno COG.
Alta will serve as the prime consultant and bring
multimodal and transit access innovation across all
phases of the project. Alta’s key personnel excel in
project management, engagement, data science,
program development, transit access planning and
design, and project implementation.
Bodewell Group will support Alta with public outreach.
They have worked with agencies and communities
across the country to provide advisory services and a
full suite of integrated communications, from strategic planning, to public affairs, community outreach, public relations, digital marketing and creative development.
Question 14.
Provide an organization chart, indicating full-time personnel, job titles, locations, and whether each individual works out of an office or is in the field.
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
29 Full-time Personnel
TEAM MEMBER / TITLE OFFICE LOCATION IN-OFFICE OR
FIELD WORK
Sam Corbett
Principal-In-Charge
304 12th Street, Suite 2A, Oakland, CA 94607 In-office
Mauricio Hernández
Project Manager
304 12th Street, Suite 2A, Oakland, CA 94607 In-office
Charlie Simpson
Assistant Project Manager
304 12th Street, Suite 2A, Oakland, CA 94607 In-office
Derek Abe
Design Advisor
101 SW Main Street, Suite 2000, Portland, OR
97204
In-office
Lisa Ballard, PE
Engineering Advisor
2101 4th Ave Suite 340, Seattle, WA 98121 In-office
Chloe Ward, PE
Senior Engineer
1543 Champa Street, Suite 201, Denver, CO
80202
In-office
Jesús Contreras
Outreach Lead
304 12th Street, Suite 2A, Oakland, CA 94607 In-office
Devan Gelle, LCI
Planning Lead
617 W. 7th Street, Suite 1103, Los Angeles, CA
90017
In-office
Petra Reyes
Planner
304 12th Street, Suite 2A, Oakland, CA 94607 In-office
Migi Lee
Transit Planner
304 12th Street, Suite 2A, Oakland, CA 94607 In-office
Terri O’Connor, AICP
Curbside Management
Lead
304 12th Street, Suite 2A, Oakland, CA 94607 In-office
Maggie White, PE
Engineer
304 12th Street, Suite 2A, Oakland, CA 94607 In-office
Amanda Zucker, PE
Engineer
304 12th Street, Suite 2A, Oakland, CA 94607 In-office
Nina Napolitano
Manager of Public Affairs
265 E. River Park Circle STE 250 Fresno, CA
93720
In-office
Jordan Baez
Account Coordinator
265 E. River Park Circle STE 250 Fresno, CA
93720
In-office
ALTABODEWELL
Question 14. (Continued)
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
30 Question 15.
How does your company stay up to date with the
latest industry trends and developments?
We are continually investigating, testing, and exploring outcomes-oriented research on safety and function.
Alta’s design staff are rigorously trained in technical guidance for people-focused street design.
We are actively advancing the transportation field
through our national research work, our teaching
positions at universities, such as the Institute for
Bicycle and Pedestrian Innovation at Portland State
University, and our leadership and membership roles in
organizations like the Transportation Research Board,
Association of Pedestrian and Bicycle Professionals,
and Institution of Transportation Engineers.
We do not wait to catch up to the
transportation industry trends and
developments—we create them ourselves.
White Papers
We have established a growing database of research
and best practices concerning the challenges, benefits, and lessons learned from projects and programs that
have been implemented in North America and beyond.
Webinars
Alta staff regularly lead seminars on a wide variety
of research and educational topics. Alta’s Innovation
Webinar Series is one ongoing effort to share our
collective experience in creating active, healthy
communities.
Resources
We have conducted research for organizations such as
FHWA, TRB, AASHTO, and ITE. Our professional staff
have developed research that has led to policy and
design standard changes nationally.
Guideline
documents
developed by Alta
that have helped
shape safety and
multimodal planning
and design.
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
31 Question 16.
What differentiates your service from competitors,
which attribute is most advantageous for FAX?
Alta Firm Profile
Alta has the full range of technical skills to deliver
a tailored, innovative project for FAX. Our specific
experience and expertise is provided below:
TRANSIT-SUPPORTIVE INFRASTRUCTURE
Alta’s transit planning and mobility professionals
approach transit-supportive infrastructure by assessing many factors of interconnected transportation
systems, including user balance, user experience,
improved transit times, parking performance,
vehicular throughput, emissions mitigation, improved
connections, modal separation, green infrastructure,
technology integration, and local cultural expression.
We strive to balance the needs of all users
through intuitive street operation, whether
they are taking transit, driving, walking,
scooting, or biking.
Our project experience has demonstrated that we
consider the needs of all users in our technical project development process. Transit boarding islands and
dedicated transit lanes reduce transit delays, separated bikeways protect bicyclists and improve perceived
comfort and safety, street canopy trees and widened
medians visually narrow streets to slow traffic, widened pedestrian zones create flexible space for bus stops
and mobility hubs, and maintaining an appropriate
level of parking and freight loading supports broad
community access. Alta staff are adept at presenting the trade-offs and benefits for a range of configurations for all modes of travel, to both stakeholders and members
of the public.
We regularly develop projects that include transit-
supportive infrastructure recommendations
developed with an equity lens and analysis. We are
excited to work with transportation agencies like FAX
who represent the interests of different communities to develop safe and convenient connections to the larger
regional transportation network.
FIRST/LAST MILE ACCESS TO TRANSIT
Alta is the national expert on multimodal safety and
integration of transit, bicycles, pedestrians, new mobility and station areas. We provide first- and last- mile access to transit, building complementary systems that provide maximum safety for all users, increase ridership, and
create vibrant areas — including experience with
dozens of transit operators in California. Alta provides expert analysis and roadway design to foster a safe,
convenient, and inviting experience for people walking, bicycling, and using mobility services in context with the surrounding communities. Alta develops secure bicycle
parking that meets latent demand, protected crossing
of transit lines, shared mobility integration, and well- designed and effective wayfinding signage. Recently
Alta has worked with the cities and transit agencies of Portland, Seattle, Salt Lake City, Charlotte, Chicago,
Denver, and Atlanta to integrate non-motorized
transportation and rapid transit systems.
DESIGN GUIDELINES
Alta regularly develops user-friendly local guidelines
for the implementation of transit access and station
amenity facilities based on our 30 years of experience
planning, designing, and implementing these facilities.
We develop visual descriptions of how to implement
traditional and progressive mobility improvements
based on a review of existing infrastructure and
policy recommendations, existing conditions, and our
best practices knowledge. Alta staff develop site-
appropriate cross-sections, enlarged plans, and 3D
visual simulations to clearly layout guidelines tailored to districts, cities, regions, states, or countries.
3130
Buffered Bike Lanes with
Floating Boarding Islands
IDEA:
AFTER
Desired length
from the stop bar:
two bus lengths;
may be one bus
length for low
frequency stops
Yield stencils may
be accompanied
by BIKES YIELD
TO PEDESTRIANS
sign (MUTCD R9-6)
Bus island can be
relocated for far-side
or mid-block stops
Speed
table
BEFORE
Planter boxes discourage
drivers from using the bike lane
as a parking lane (optional)
MITIGATING BIKE-BUS CONFLICTS
5-to-3 lane road
diet creates room
for new buffered
bike lane and bus
islands
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
32 Project Experience Examples
Alta worked with a team of officials from National Association of City Transportation Officials (NACTO) member cities and a team of national and international bikeway design experts to develop the first Urban Bikeway Design Guide. This interactive document provides state-of-the- practice solutions for on-street bikeway treatments based on national and international practices, policies, and programs.
In 2019, NACTO expanded the Urban Bikeway Design Guide with Don’t Give Up at the Intersection, which adds detailed guidance on intersection design treatments that reduce vehicle-bike and vehicle-pedestrian conflicts. Don’t Give up at the Intersection incorporates content from Alta’s 2015 white paper on protected intersections and was edited and contributed to by Alta staff.
In 2022, Alta worked on the NACTO Designing for Small Things with Wheels Working Paper, updating bikeway design guidance to account for micromobility and e-powered users, setting new national guidelines and incorporating direct input from a working group of lead staff from NACTO member cities.
In 2023 and 2024, Alta assisted NACTO with creating the next generation of bikeway design guidance and providing content for several sections of the recently published 3rd edition of the NACTO Urban Bikeway Design Guide. This content includes integrating intersection guidance as well as integration with transit and other specific design details.
Alta lead workshops and training for NACTO, APBP, and ITE, and is involved in training professionals throughout the country on these standards.
Alta has developed multiple half and full-day Complete Streets and intersection design trainings for NACTO member cities as part of the NACTO Certified Training Program. Alta staff have been providing NACTO trainings since 2012 and has developed customized intersection design trainings as a part of every Designing Cities Conference to date.
Trainings are typically attended by local agency staff, advocates, and the private sector.
NACTO Urban Bikeway Design Guide,
Updates, and Training
NATIONAL | 2010–2012; 2019; 2022; 2023–2024
64 Cycle Tracks: Two-Way Cycle Tracks: Two-Way 67
a sight triangle of 20 feet to the
cycle track from minor street
crossings, and 10 feet from
driveway crossing.
C olor, yield lines, and “ Y ield to
B ikes” signage should be used
to identify the conflict area and
make it clear that the cycle track
has priority over entering and
exiting tra ffi c. 39
M otor vehicle tra ffi c crossing the
cycle track should be constrained
or channelized to make turns at
sharp angles to reduce travel
speed prior to the crossing.
I f configured as a raised cycle
track, the crossing should be
raised, in which the sidewalk
and cycle track maintain their
elevation through the crossing.
S harp inclines on either side from
road to sidewalk level serve as a
speed hump for motor vehicles. 40
Two-stage turn queue boxes
should be provided to assist in
making turns from the cycle track
facility.
Optional Features
C ycle tracks may be shifted more
closely to the travel lanes on minor
intersection approaches to put
bicyclists clearly in the field of view
of motorists. 41
M ay be configured as a raised cycle
track.
Required Features
B icycle lane word, symbol, and/or
arrow markings ( M UT CD F igure 9 C -
3) shall be placed at the beginning
of a cycle track and at periodic
intervals along the facility to
define the bike lane direction and
designate that portion of the street
for preferential use by bicyclists.
I f configured on a one-way street,
a “ ONE WAY ” sign ( M UT CD R 6-1,
R 6-2) with “ E xcept B ikes” plaque
shall be posted along the facility
and at intersecting streets, alleys,
and driveways informing motorists
to expect two-way tra ffi c.
A “ DO NO T EN T ER ” sign ( M UT CD
R 5-1) with “ E X CE PT BIKES ” plaque
shall be posted along the facility to
only permit use by bicycles.
I ntersection tra ffi c controls
along the street (e.g., stop signs
and tra ffi c signals) shall also be
installed and oriented toward
bicyclists traveling in the contra-
flow direction.
Recommended Features
The desirable two-way cycle track
width is 12 feet. M inimum width in
constrained locations is 8 feet. 36
W hen protected by a parking
lane, 3 feet is the desired width
for a parking bu ffer to allow for
passenger loading and to prevent
dooring collisions. 37
A dashed yellow line should be
used to separate two-way bicycle
tra ffi c and to help distinguish the
cycle track from any adjacent
pedestrian area.
D riveways and minor street
crossings are a unique challenge
to cycle track design. A review
of existing facilities and design
practice has shown that the
following guidance may improve
safety at crossings of driveways
and minor intersections:
I f the cycle track is parking
protected, parking should be
prohibited near the intersection
to improve visibility. The desirable
no-parking area is 30 feet from
each side of the crossing. 38
F or motor vehicles attempting
to cross the cycle track from the
side street or driveway, street and
sidewalk furnishings and/or other
features should accommodate
A dashed yellow line should
be used to separate two-way
bicycle traffic and to help
distinguish the cycle track from
any adjacent pedestrian area.
If configured as
a raised cycle
track, the crossing
should be raised.
See details under
Recommended
Features at right.
Two-Way Protected Cycle
Track with Parking Buffer
Desired
minimum:
3 feet
Desired
minimum:
3 feet
Desired minimum:
12 feet (in constrained
locations: 8 feet)
“Yield To Bikes”
signage identifies
conflict areas and
gives cycle track
traffic priority
Sight
triangle:
10 to 20
feet (see
discussion
at right)
Color or other
markings should
be used to identify
the conflict area.
Protection strategies
may include a raised
or mountable curb,
street furnishings,
low vegetation or a
parking lane.
If the cycle track is parking protected,
parking should be prohibited near the
intersection to improve visibility. The
desirable no-parking area is 30 feet
from each side of the crossing.
Bicycle lane word,
symbol, and/or arrow
markings shall be
placed at the beginning
of a cycle track and at
periodic intervals.
Buffer reduces
risk of dooring.
Design
Guidance
Two-Way Raised
Cycle Track
P OR TL AND, OR
NEW YORK, NY
NEW YORK, NY
VANCO UV ER, BC
M UT CD R 6-1, R6-2
M UT CD R 5-1
V ARIAN T OF
M UT CD R10-15
OR R 1-5, 1-5A
U rban Bikeway Design Guide
WORKING PAPER
Designing for Small
Things With Wheels
February 2023
CLIENT
National Association of City
Transportation Officials
CONTACT
Cary Bearn
Senior Program Manager
[email protected]
646-324-8352
Question 16. (Continued)
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
33 Shared Micromobility Permitting, Process, and Participation outlines emerging trends in how cities manage micromobility networks, including the growth of electrified devices, the selection of operators based on strategic goals, and regulations to better organize devices.
Alta served as technical contributor in the development of this paper to provide cities with tactics for making systems more equitable and effective, ranging from creating collaborative planning processes to investing in bike infrastructure and piloting low-speed zones for vehicle traffic. Shared Micromobility Permitting, Process, and Participation is one of seven Working Papers being released by NACTO as part of the ongoing update to the NACTO Urban Bikeway Design Guide, developed by Alta from 2010-2012.
NACTO Shared Micromobility
Permitting, Process, and Participation
2022
PART II: TRENDS IN REGULATING
SHARED MICROMOBILITY
In recent years, three trends have reshaped how shared micromobility programs operate in North America.
Electrification: many operators have electrified their
fleets, offering users the option to ride e-bikes or
e-scooters.
Goal-based selection: especially in jurisdictions with
multiple shared micromobility operators, cities have
undertaken processes to proactively select operators
whose goals can better align with the city’s own goals.
Expanded regulations to organize devices: cities are
implementing context-sensitive zonal regulations to
ensure that sidewalks, trails, and bike lanes are clear of discarded micromobility devices.
Source: Elvert Barnes - elvertxbarnes.com/2022
Source: Austin Transportation Department
Considerations
Affordability across all income-ranges: Discounted pricing options available to qualifying low- income residents are a common and important part of shared micromobility affordability. However, these programs do not address affordability for users who do not qualify for discounted pricing, most of whom may be price sensitive as well. Without a membership or discount, shared e-bike and e-scooter trips can be more than double the cost of a transit trip. Prices for a 30-minute e-bike or e-scooter trip range from less than $3 to almost $201. As a result, cities may find themselves with a mode that is only available to higher income riders. To address this issue, cities can:
• Prohibit companies from raising the price during a specified time period (i.e., no surge pricing or monthly price increases) and require city approvals for all price increases. • Cap trip prices at a maximum dollar amount per hour or for all trips beginning or ending in priority areas.
• Create a monthly pass option to reduce costs for frequent riders. • Monitor costs and price over time and collaborate with operators on strategies to reduce trip costs without sacrificing the viability of the system.
Ensuring e-bike availability: E-bikes are more expensive to operate due to additional charging requirements. Cities will have different market potential for e-bikes based in large part on the number of trips and risk of vandalism. Cities with low ridership or high vandalism rates may need to consider incentivizing or subsidizing e-bikes to ensure the program remains viable. To provide a more cohesive service, larger regions with multiple jurisdictions can work together to negotiate as a region instead of as individual jurisdictions.
1Prices vary by city, but typical walk-up pricing for e-bikes and e-scooters is $1-$4 to unlock plus $0.05-$0.49 per minute.
Shared micromobility is electrifying
With the rapid growth of e-scooter share systems in 2018 and 2019, the shared micromobility industry made a significant move toward electrification. During that same time, e-bikes also became more prevalent. By the end of 2021, over 70% of bike share systems in the U.S. included e-bikes, and e-bikes made up 25% of all bike share bikes available across the U.S. To electrify shared micromobility fleets, some systems, like Biketown in Portland, OR, launched or relaunched fully electric programs while others, like Nice Ride in Minneapolis, MN, added e-bikes and e-scooters to a system with non-electric pedal bikes.
E-bikes and e-scooters are undeniably popular and they will only become more prevalent as states and regions build incentive programs for e-bikes. When affordable, e-bikes are very popular as part of shared micromobility systems, supporting a higher share of trips than a pedal bike. In New York City, where e-bikes constitute just 20% of the Citi Bike fleet, nearly a third of all trips from 2020-2021 took place on an e-bike. In Washington, DC, 23% of trips from 2020-2021 were made on e-bikes despite e-bikes only making up 13% of the Capital Bikeshare fleet. For some bike share users, electrification can make bike share more accessible by lowering physical barriers to bicycling. Incorporating e-bikes and e-scooters into a shared micromobility fleet adds choice and is an important component of expanding access.
Austin-based artist, Jesse Melanson, transformed 20 MetroBike stations and over 200 e-bikes with geometric art designs
AUSTIN
Shared Micromobility Permitting, Process, and Participation 10 Shared Micromobility Permitting, Process, and Participation 11 CLIENT
National Association of City
Transportation Officials
CONTACT
Cary Bearn
Senior Program Manager
[email protected]
646-324-8352
Question 16. (Continued)
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
34 CLIENT
City of Culver City
CONTACT
Thomas Check, PE, TE
Senior Traffic Engineer
City of Culver City
Public Works Department
(310) 253-5627
[email protected]
BUDGET
$499,898
Alta worked closely with Culver City to develop comprehensive Complete Streets Design Standards. These standards are the first of their kind in the region, outlining required, recommended, and context-dependent elements based on context sensitivity and street classification. The project included extensive review of existing conditions, best practices, and previously completed City plans.
Detailed graphics were developed to illustrate Complete Streets elements and list design standards for each element.
The project included robust public engagement and opportunities for community feedback and participation, including hands-on in-person workshops, creative activities, online tools, and walk audits. The final standards document sets a new regional standard for Complete Streets benchmarking and goal setting.
Culver City Complete Streets Design
Standards
CULVER CITY, CA | 2023 - 2025
HERE
WAIT
HUMP
HUMP
30 30
25 XING
PED
XING
PED
STOP
STOP
25 BIKEWAY
SEPARATION
5’ LANE WIDTH
ADJACENT TO
PARKING
SEPARATION WIDTH
VARIES BY CONTEXT
SHOULDER
1 2’ MIN
8’ x 6’
LANDING
4’ MIN SETBACK,
BOTH ENDS
WHEEL STOP
1 2-1 4’
12 ’
3-6’ RAMP LENGTH
6.5’ MIN
10’ MIN
10’ MIN
1 4’ PREFERRED
1’ BUFFER BY
TRAVEL LANES
BOLLARD
10’ MIN
8’ MIN
CONTINENTAL
(HIGH-VISIBILITY)
CROSSWALK
10’ 2’2’
5’
8’
1 8’-20’
RAIN GARDEN
(BIOSWALE)
PERVIOUS PAVING
FLEX POST / PHYSICAL BARRIER
20’ MIN. ON DEPARTURE
(OR BASED UPON
ENGINEERING
JUDGMENT)
20’ MIN. ON DEPARTURE
(OR BASED ON
ENGINEERING
JUDGMENT)
20’ MIN. ON DEPARTURE
(OR BASED ON
ENGINEERING
JUDGMENT)
30’ MIN. ON
APPROACH (OR
BASED ON
ENGINEERING
JUDGMENT)
4’ MIN
NOT USED
3’
PARKING
12 ’
PARKING
ONLY
MINIMUM
FINE $250
BIKE
BUS
ONLY
BIKE
BUS
ONLY
30’ MIN. ON
APPROACH (OR
BASED ON
ENGINEERING
JUDGMENT)
30’ MIN. ON
APPROACH (OR
BASED ON
ENGINEERING
JUDGMENT)
Crosswalk Striping Crosswalk at Controlled Intersection Crosswalk at Uncontrolled Intersection Crosswalk at Signalized Intersection Transit Lane On Street Parking Bike Class III Bike Class IV Stormwater Best Management Practices Speed Cushion Not Used Speed Table Parklet Bus Bulb Bike Class II Bike Class I Two Stage Turn Box Bike Box 8’
30’
T WO-STAGE
TURN BOX
CONFLICT
STRIPING
Bicycle Treatments at
Intersections
Intersection conflict striping shows bicyclists the path they should take to cross an intersection. The markings also identify zones in which vehicles and bicyclists may have to mix, raising awareness for both types of road users and making movements more predictable.
REFERENCES FOR REVIEW
• Standard bicycle facility signs and pavement markings are well documented in the CA MUTCD and FHWA
Separated Bikeway Design Guide. The bicycle facility
signs and lane marking guidelines in the BPAP align
closely to federal and NACTO Bikeway Design Guide.
STANDARDS
CONFLICT STRIPING
REQUIRED
• Intersection conflict markings shall include dotted lines with spacing to match bike lane width.
• Combined bike/turn lanes shall have a bicycle marking to clarify bicyclist positioning in the combined lane.
• In locations without dedicated right turn lanes where drivers may merge into the bike lane to execute a right turn, bike lane striping shall transition to a conventional dashed line at least 50 ft upstream of the intersection.
CONTEXT-DEPENDENT
• Intersection conflict markings may be supplemented with green paint for visibility.
BIKE BOXES AND TWO-STAGE TURN BOXES
Bike boxes place bicyclists at the front of the approach queue, increasing driver visibility of bicyclists. Bike boxes can also be used to facilitate bicyclist left turns. Two-stage turn boxes provide a lower stress alternative for bicyclists to execute a left turn at an intersection. Two-stage turn boxes are commonly provided for cycle tracks.
REQUIRED
• Bike boxes should be 10-16 ft deep, include green paint and white stop lines and be accompanied by No Turn on
Red signage when the right turn path conflicts.
• Loop detectors should be embedded in the bike box or
the bike box should be within the video detection zone of traffic detection cameras.
• Two-stage turn boxes should include green paint and
markings and be positioned to not conflict with through moving vehicles or bicycles. They may be shadowed by
curbed areas or on-street parking.
RECOMMENDED
• Consider that bike boxes are subject to wear from vehicle tires, especially turning passenger vehicles, buses, and heavy trucks. As a result, bike boxes with green coloring will require more frequent maintenance over time. The
lifespan of the green pavement treatment will depend on vehicle volumes and turning movements, but thermoplastic is generally more durable than paint or epoxy.
HERE
WAIT
HUMP
HUMP
30 30
25 XING
PED
XING
PED
STOP
STOP
25 BIKEWAY
SEPARATION
5’ LANE WIDTH
ADJACENT TO
PARKING
SEPARATION WIDTH
VARIES BY CONTEXT
SHOULDER
1 2’ MIN
8’ x 6’
LANDING
4’ MIN SETBACK,
BOTH ENDS
WHEEL STOP
1 2-1 4’
12 ’
3-6’ RAMP LENGTH
6.5’ MIN
10’ MIN
10’ MIN
1 4’ PREFERRED
1’ BUFFER BY
TRAVEL LANES
BOLLARD
10’ MIN
8’ MIN
CONTINENTAL
(HIGH-VISIBILITY)
CROSSWALK
10’ 2’2’
5’
8’
1 8’-20’
RAIN GARDEN
(BIOSWALE)
PERVIOUS PAVING
FLEX POST / PHYSICAL BARRIER
20’ MIN. ON DEPARTURE
(OR BASED UPON
ENGINEERING
JUDGMENT)
20’ MIN. ON DEPARTURE
(OR BASED ON
ENGINEERING
JUDGMENT)
20’ MIN. ON DEPARTURE
(OR BASED ON
ENGINEERING
JUDGMENT)
30’ MIN. ON
APPROACH (OR
BASED ON
ENGINEERING
JUDGMENT)
4’ MIN
NOT USED
3’
PARKING
12 ’
PARKING
ONLY
MINIMUM
FINE $250
BIKE
BUS
ONLY
BIKE
BUS
ONLY
30’ MIN. ON
APPROACH (OR
BASED ON
ENGINEERING
JUDGMENT)
30’ MIN. ON
APPROACH (OR
BASED ON
ENGINEERING
JUDGMENT)
Crosswalk Striping Crosswalk at Controlled Intersection Crosswalk at Uncontrolled Intersection Crosswalk at Signalized Intersection Transit Lane On Street Parking Bike Class III Bike Class IV Stormwater Best Management Practices Speed Cushion Not Used Speed Table Parklet Bus Bulb Bike Class II Bike Class I Two Stage Turn Box Bike Box 8’
30’
BIKE BOX
90 / CULVER CITY COMPLETE STREETS DESIGN STANDARDS EDITION 1 / 91 03—DESIGN ELEMENTS & TECHNICAL STANDARDS ∕ DESIGN ELEMENTS & TECHNICAL STANDARDS Question 16. (Continued)
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
35 CLIENT
Walker Consultants (Prime)
Fresno Council of Governments (Owner)
CONTACT
Simran Jhutti
Senior Regional Planner
Fresno Council of Governments
2035 Tulare St., Suite 201, Fresno, CA
93721
[email protected]
(559) 233-4148 (Ext. 241)
BUDGET
$ 233,822
Alta is conducting a feasibility study to identify mobility hub locations within the urban core as well as in the rural areas of Fresno County.
The goal is to facilitate multimodal transportation, such as e-bikes, e-scooters, carshare, and traditional public transit. In addition to sites, the study will develop criteria for mobility hubs and implementation guidelines. Once the feasible locations have been identified, criteria will be applied to identify four specific locations at existing transit stops/stations—one each in Fresno, Clovis, the Fresno County Rural Transit Agency (FCRTA) service area, and an unincorporated community—to design mobility hub features for future implementation.
The study will include a robust public outreach campaign, with an emphasis on the underserved communities within Fresno County.
Mobility Hub Feasibility Study
FRESNO, CA | JUNE 2024 - ONGOING (JUNE 2026)
Question 16. (Continued)
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
36 CLIENT
Caltrans District 4
CONTACT
Sergio Ruiz
Caltrans District 4 Office Chief, Office of
Transit & Active Transportation
Complete Streets Coordinator
(510) 960-0778
[email protected]
BUDGET
$499,999
Alta worked with Caltrans Bay Area (District 4) to develop a Transit Plan for the Bay Area. The Plan which supports and complements the District’s Active Transportation Plans identified areas of need, developed best practices, prioritized improvements, and identified strategies to implement needed programmatic and capital improvements on the State Transportation Network to improve transit service and improve access to and integration between transit modes.
The Plan also provides a transit modal plan as a reference for treatments in prioritizing and nominating improvements to include in the District System Management Plan, Comprehensive Multimodal Corridor Plans, the State Highway System Management Plan, the State Highway Operation and Protection Program (SHOPP), and the RTP (Plan Bay Area 2050). Finally, the Plan provides analysis for corridor planning documents, informing the public, partners, and other internal Caltrans functional units of transit needs and prioritization.
Caltrans Bay Area Transit Plan
BAY AREA, CA | 2023–APRIL 2025
CAL TRANS DISTRICT 4 » TRANSIT PLAN
Shared Vision
Improving transit service and using the Caltrans network to support regional transit service, is consistent with Caltrans and the statewide goals and visions on equity, climate change, environmental impacts, access, and travel behavior change. This is highlighted in various Caltrans produced documents such as the Caltrans 2024-2028 Strategic Plan, Caltrans District 4 Adaptation Priorities Report, Caltrans Climate Action Plan for Transportation Infrastructure (CAPTI), Caltrans California State Transportation Plan 2050, and others.
Agency Coordination
Transit agencies have already identified a robust list of improvements and physical treatments along various STN and non-STN roadways that can be implemented to speed up buses and improve reliability. Intrinsic to implementing these treatments as well as improving system reliability, is the need for Caltrans to play a more active role in serving as a regional conduit, to improved coordination with agencies and communities to identify physical treatments that are effective and supportive of city, county, transit agency, and community goals.
Source: LAVTA
13 » TRANSIT IN THE BA Y AREA TODA Y
Question 16. (Continued)
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
37 1A. Major Mobility Hub
with MAX Light Rail
The Major Mobility Hub
represents the largest of the four
mobility hub types. It provides a
vision of how mobility hubs could
be assembled in highest demand
areas where there is sufficient
space. Structured parking helps
prioritize preferred vehicle usage
with designated spaces for
carpool and electric vehicles.
TYPICAL APPLICATION
• Existing park and ride lots with
MAX service
• E.g. Gateway MAX Station
• Underutilized commercial
parking lots
• Could be implemented as a
private-public partnership
with large employment centers
such as malls or hospitals
A
B
C
POTENTIAL DESIGN FEATURES
Transit and Trip Making Services
• Light rail (and/or aerial tram)
accessible boarding area
• Trip planning information and
ticket kiosks
• Passenger pick-up and
drop-off
Amenities
• Retail space for businesses
that support trip-chaining,
such as bike shops, grocery/
convenience stores, or
coffee shops
• Showers and lockers for
bicyclists integrated into
infill development
• Wifi hub, phone docking
stations, and public
restrooms
• Features that enhance sense
of place
B
C
A
D
E
H
G
Parking and Charging Services
• Expanded long-term bicycle
storage facilities
• Short term bike parking
• Designated micromobility
parking and charging
• Vehicle parking
• Carshare, carpool, guaranteed
ride home
• Electric vehicle charging
stations
Priority Access
• Comfortable and continuous
walkways
• Comfortable and continuous
bikeways
• Safe and frequent road crossings
for people walking and biking
G
F
H
I
I
F
D
B
B
E
22 PBOT MOBILITY HUB TYPOLOGY STUDY
CLIENT
Portland Bureau of Transportation
CONTACT
Jacob Sherman
New Mobility Analyst
PBOT
(503) 823-4000
[email protected]
BUDGET
Pro Bono
Alta worked with the Portland Bureau of Transportation to develop a kit of parts for transit-oriented mobility hubs to guide mobility hub planning and implementation. The project included an assessment of typical contexts in the City of Portland, aligning mobility hub types with the land use context, future growth strategy of the region, and varying densities of transportation options. The typology includes recommendations of design and programming elements to include at mobility hubs at different scales. Alta led a half-day workshop with City of Portland staff and partner agencies to discuss the role of mobility hubs within the City and to confirm principles that guide the development of the typology.
Portland Mobility Hub Typologies
PORTLAND, OR | 2019–2020
Question 16. (Continued)
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
38 Alta developed a conceptual design for a multimodal mobility hub that serves an expanded layover area and provides supportive connectivity amenities for people accessing the campus by walking, biking, or rolling. This study was a collaborative effort between Foothill Transit and the Cal Poly Pomona campus to better serve the campus community and increase transit ridership, reduce automobile travel to the campus, and connect it to the surrounding communities.
Alta developed concepts for location, amenities, and connecting services which will result in a final conceptual design. The conceptual design will include pre-environmental work to prepare the project for the next phase of development and to pursue implementation funding. This project is anticipated to include capital funding and will include amenities and supportive infrastructure for future increased transit service to the campus.
The Cal Poly Pomona campus is in a period of transformation as it adjusts its layout to respond to earthquake risks, meet statewide goals of reducing automobile use, and better serve the campus community of today and tomorrow. At the same time, Foothill Transit is a nation- wide leader in zero emission transit operations and is planning to expand high quality transit service to communities in need.
Foothill Transit Mobility Hub
Feasibility Study
POMONA, CA | 2022-2025
CLIENT
Foothill Transit
CONTACT
Sharlane Bailey
Director of Facilities
Foothill Transit
(800) 743-3463,
[email protected]
Question 16. (Continued)
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
39 Alta was hired by the Southern California Association of Governments (SCAG) to prepare Urban Heat Island reduction strategies for three neighborhoods in the Cities of Long Beach and Pasadena. The Urban Heat Island effect is the intensification of heat in urban areas due to the abundance of materials such as concrete, asphalt, and glass, which absorb and retain heat. This compounds the experience of extreme heat and heat waves, which are becoming more common as a result of climate change.
Alta explored the intersections between extreme heat, mobility, equity, and public space to develop cooling solutions that can be integrated into the public right-of-way. Alta conducted shade and green infrastructure suitability assessments, inventoried heat readings, and engaged with the community to learn more about the impacts of extreme heat on residents and understand their vision for change.
Through this work, Alta developed a Cooling Strategies Toolkit that is helping the two cities prioritize where cooling strategies such as shade trees, green infrastructure, and cool pavements are needed most, and also places emphasis on the dual benefit of these strategies, which can transform how users move through and experience public space.
The Cooling Strategies Toolkit is a resource that can be used across a wide range of city departments—encouraging greater collaboration and utilization of resources. It is also a tool for developers who help to implement upgrades to city streets, sidewalks, and alleys.
Read more and download the plan at: https://altago.com/projects/ scag-urban-heat-island-reduction-strategies/
Urban Heat Island Reduction
Strategies
PASADENA AND LONG BEACH, CA | 2020-2021
CLIENT
Southern California Association of
Governments (SCAG)
CONTACT
India Brookover
Associate Regional Planner
SCAG
(213) 236-1919
[email protected]
AWARDS
Innovation in Green Community
Planning, APA Los Angeles, 2022
Question 16. (Continued)
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
40 CLIENT
City of Los Angeles, StreetsLA
(Bureau of Street Services)
CONTACT
Alexander J. Caiozzo
Landscape Architect
(213) 847-2801
[email protected]
Alta worked with StreetsLA (previously the City of Los Angeles Bureau of Street Services) to develop a conceptual plan to mitigate the threats of extreme heat, Urban Heat Island Effect, and other climate change impacts in the neighborhood of Canoga Park. The project focused on shade, cool pavement, native plantings, and traffic safety improvements as a first- and last-mile connection of a Bus Rapid Transit Station (LA Metro G Line [Orange] Sherman Way Station). Based in the San Fernando Valley, Canoga Park is a working-class community with many extreme heat days, incomplete and damaged sidewalks, and few bikeways.
The Alta team held multiple community meetings to identify potential hazards and solutions and created photo simulations and 3-D video fly-throughs of the proposed design using Sketch-Up, Lumion, and other software. The team analyzed the co-benefits of heat-related interventions including Cool Pavement, bio-retention plantings, and shade structures, and identified a network project to improve the safety and comfort of bicycling and walking in the area.
Additional information, including the fly-through videos can be found here: https://altago.com/projects/canoga-park-urban-cooling/ Canoga Park Urban Cooling + First/Last
Mile Strategies
LOS ANGELES, CA | 2018-2020
Question 16. (Continued)
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
41 CLIENT
City of Sacramento
CONTACT
Leslie Mancebo
Project Manager
City of Sacramento
(916) 808-5581
[email protected]
Alta developed a Tree Opportunity Index and implementation strategy to help the City of Sacramento analyze the need for additional tree shade and use Active Transportation Plan findings to prioritize facilities based on the greatest need for shade. The index measured variables like urban heat exposure, lack of existing tree canopy, and land use compatibility to identify locations where there is existing opportunity to plant trees where they are needed.
Using a core methodology and approach to identify possible tree planting opportunity areas that could align with gaps in the active transportation network, Alta implemented an analysis that integrated AI-derived tree canopy and planter location data, projected future heat events, and an urban heat island index into a “Tree Opportunity Index.” This index combined measures of need (such as lack of tree coverage and heat vulnerability) with indicators of feasibility like areas lacking tree canopy and on-street planter capacity. By pinpointing high-opportunity corridors for new trees, Alta’s analysis informed the Streets for People: Sacramento Active Transportation Plan by making sure tree planting considerations were integrated into future corridor improvements.
Sacramento Tree Opportunity Analysis
SACRAMENTO, CA | 2021-2022
Question 16. (Continued)
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
42 This project connects the Uptown Transit Center in
downtown Oakland with the San Leandro BART station
via 33 raised-platforms that resemble rail stations, as well as dedicated bus lanes along 80% of the 9.5-mile
International Boulevard corridor. Elements of the project included off-board fare payment, level passenger
boarding, safety and security features, pedestrian
access improvements, modification or installation of 125 traffic signals, and the installation of a new transit signal priority system. Alta delivered preliminary engineering, final design, bid and award support, and design
services.
East Bay BRT Final Design and
Construction Support
OAKLAND + SAN LEANDRO, CA | 2012 - 2018
CLIENT
AC Transit
CONTACT
David Wilkins
Sustainability Director
[email protected]
Alta led the development of initial project alternatives and the evaluation of a large number of route
alternatives, involving both street and freeway
alignments that had been developed in previous
studies of the SR-134 corridor. Alta also collaborated
with the prime to determine potential parking impacts
of the BRT service and potential mitigation. We led
detailed Vissim microscope simulation for a section
of the project that had potential vehicle queuing and
longer delays. This task was needed to assist the area
stakeholders to better understand the dynamics of
potential traffic impacts. At the 35% design phase, we
developed signing and striping for the proposed BRT
system. The project was completed on time and moved
to the final design phase.
CLIENT
LA County Metropolitan
Transportation Authority (LA
Metro)
Kimley-Horn (Prime)
CONTACT
Greg Kyle
Senior Vice President
Kimley-Horn
(213) 261-4109
[email protected]
North Hollywood to Pasadena
Bus Rapid Transit Project
NORTH HOLLYWOOD AND PASADENA, CA | 2018-2020
Question 16. (Continued)
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
43 Question 17.
What is your company’s typical response times for
resolutions to critical issues?
RESOLVING CRITICAL ISSUES
Nearly all projects encounter varying degrees of
difficulty at one point or another. It is important to have a consultant team that anticipates these difficulties
and is prepared to address challenges with innovative
approaches and battle-tested solutions. Our project
management team will be continually “scanning the
horizon” to identify potential risks and possible solutions before they impact the schedule and budget. We
excel at helping our clients anticipate challenges and
adjust as needed to complete delivery of core project
outcomes.
Our project leaders are very responsive to critical
issues. While it is impossible to provide an exact number of the typical hours or days that staff may need to find a resolution, we match the scale of each issue with the scale of our response, and we use every resource at our disposal to find creative solutions. Below are a couple of the ways we show up for our clients:
Effective Communication: Throughout the project
process, Alta’s Project Manager will be in regular
contact with staff to keep them apprised of the project effort and to seek their input at key decision points. This will include face-to-face meetings, e-mails, telephone, video conference, and written documents. We will
produce monthly progress reports that summarize
tasks completed and outline tasks to be completed
over the next 30 days. In addition, Alta will produce
detailed meeting minutes that summarize the discussion
items and will include a list of follow-up tasks and the responsible party for each task. In the event an obstacle comes up that could not be avoided, we find that
technology is not always the best substitute for picking up the telephone to discuss an issue with a client and
making the adjustments necessary to bring the project
back on track and to client satisfaction.
Extent of Principal Involvement: Our small size assures our clients of a high level of principal involvement. Our Northern California offices have twelve principals which results in active principal-level engagement at key
meetings and critical project milestones. Our principals are very hands-on, overseeing major portions of work,
including interim memos, draft narrative text, and
technical details.
Question 18.
Has your agency received any awards recognition, or
commendations for past performance? Please share
details.
Award Wins for Project Work
• 1st Place in the 2026 AdWheel Awards competition
for communications, marketing, and customer
experience.
• Alta Project: “Flip Your Trip Summer 2025 Campaign”
with Seattle DOT
• Atlanta, GA GIT Ferst Dr Realignment
» 2026 Georgia Engineering Award Winner –
American Council of Engineering Companies of
Georgia (ACEC)
• San Diego Pershing Drive Bikeway
» 2025 APWA Transportation Project of the Year
[$6-$25 million Category]
• Merced Avenue Greenway, South El Monte, CA
» 2025 Noche de las Luminarias Honoree for
Outstanding SGV Project, Active SGV
• Merced Avenue Greenway Project, South El Monte,
CA
» 2025 B.E.S.T. Award, Storm Water Quality Category,
APWA Southern California
• CV Link, Coachella Valley, CA
» 2025 B.E.S.T. Award, Traffic, Mobility &
Beautification Category, APWA Southern California
• Corona Trails Master Plan
» 2025, Planning Merit Award, CA Trails and
Greenways Conference
• Sepulveda Basin Vision Plan, Los Angeles Bureau of
Engineering
» 2024, Urban Design Merit Award, AIA California
» 2024, Honor Award in Analysis & Planning,
American Society of Landscape Architects,
Professional Design Awards Program, Pennsylvania-
Delaware Chapter
» 2024, Conceptual Analysis and Planning Honour
Award, World Landscape Architecture
• Central/Jefferson and Quincy Jones Green Alley
Networks
» 2023, Outstanding Community Improvement and
Sustainable Engineering Project, American Society
of Civil Engineers, Metropolitan Los Angeles Branch
• York University Cycling Connections
» 2023 Canada ITE Stan Teply Award for Technical
Achievement
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines 44
• ND Moves Active Transportation Demonstration
Projects
» 2019 Regional Award: Quality of Life/Community
Development, Small Project, America’s
Transportation Awards
• City of Fremont Safe Routes to Schools Safety
Assessments, CA
» 2019 Transportation Planning Award of Merit,
American Planning Association California Chapter
Northern
• Riverside County Comprehensive Trails Plan
» 2019 Planning Award of Merit, California Trails and
Greenways Conference Awards Committee
• West Laurel Hill Cemetery, Bala Cynwyd, PA
» 2019 Merit Award, PA-DE Chapter of American
Society of Landscape Architects
• Go Vets Program
» 2018 Transportation Options Program of the Year
Award, Transportation Options Group of Oregon
• St. Louis Bike Share Working Group
» 2018 East-West Gateway 2018 Exemplary
Collaboration, Partnership, or Regional Initiative
Award
• Cathedral City Whitewater Bike Trail/CV Link
» Coachella Valley Project of Merit Award – Traffic
and Mobility Award
• Applying Behavioural Insights to Transportation
Demand Management
» 2018 Excellence in Research award from
Association for Commuter Transportation (ACT)
• Ventura County Transportation Commission Bicycle
Wayfinding Plan CA
» 2018 APA California Central Coast Section –
2018 Award of Excellence (or Merit TBD) for
Transportation Planning
• Chula Vista Elementary School District Safe Routes to School Program, CA
» 2018 APA California San Diego Chapter – 2018
Award of Merit for Transportation Planning
• Fontana Active Transportation Plan, CA
» 2018 APA California Inland Empire Section - 2018
Award of Excellence for Transportation Planning
• Memphis Medical Center Streetscapes, TN
» 2018 Building Memphis Best Renovation/
Conversion (Small)
• SCAG Tactical Urbanism Events, CA
» 2018 Public Outreach Award of Excellence,
American Planning Association California Chapter
» 2017 FHWA Transportation Planning Excellence
Award
• Bishop Downtown Specific Plan and Mixed-Use
Overlay
» 2023 APA – CA Central Section Award in
Excellence and Achievement in Planning –
Comprehensive Planning Award of Excellence
(Small Jurisdiction)
• Spirit Trail Over Lynn Creek
» 2023 Award of Engineering Excellence, The
ACEC-BC Awards
• Blueprint Jordan River, Utah
» 2022 Achievement Award, APA Utah
• SCAG Urban Heat Reduction Toolkit, Long Beach and
Pasadena, CA
» 2022 Innovation in Green Community Planning,
APA Los Angeles
• Parkline Trail, Kalispell, MT
» 2022 Engineering Excellence Award, American
Council of Engineering Companies, Montana
Chapter (ACEC/MT)
• Lower Russian River Trail Feasibility Study
» 2021 Award of Excellence for Innovation in Green
Community Planning, APA Northern Section
• The Great Redwood Trail
» 2021 Merit Award, ACEC California Engineering
Excellence Awards
• University of Utah Mobility Hub Study
» APA UT – 2020 Award of Merit
• Memphis 3.0 Comprehensive Plan
» 2020 Daniel Burnham Award for a Comprehensive
Plan, American Planning Association
» 2019 Outstanding Plan Award, American Planning
Association Tennessee Chapter
• Let’s Bike Oakland, Oakland’s 2019 Bike Plan
» 2020 American Planning Association Silver Award
for Best Practice
• Chouteau Greenway Framework Plan, St. Louis, MO
» 2020 Annual Progressive Architecture Award (Alta
sub to STOSS Landscape Urbanism)
• Chouteau Greenway Framework Plan, St. Louis, MO
» 2020 Annual Progressive Architecture Award (Alta
sub to STOSS Landscape Urbanism)
• Walnut Creek Wetland Park, Raleigh, NC:
» 2019 ASLA Southeastern Regional Merit Award.
• Portland Pedestrian Master Plan
» 2019 Innovative Solution Award, Women’s
Transportation Seminar
» 2019 Champion for Healthy Environments Award
from the Oregon Public Health Association
Question 18. (Continued)
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
45 *END PROPOSER QUALIFICATION
QUESTIONNAIRE*
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
46 Request for Proposals Contractor Services for Transit Design Guidelines RFP No. 12600774
PAGE 18
567689v1
Proposer's Name ______________________________
(Submit with Proposal)
REFERENCES
Please list at least three references of similar size and type of services, including governmental agencies, if available.
1. AGENCY/COMPANY NAME:
ADDRESS:
CONTACT PERSON: PHONE NUMBER:
FAX NUMBER EMAIL
LENGTH OF CONTRACT: (YEARS)
TYPES OF SERVICES PROVIDED:
2. AGENCY/COMPANY NAME:
ADDRESS:
CONTACT PERSON: PHONE NUMBER:
FAX NUMBER EMAIL
LENGTH OF CONTRACT: (YEARS)
TYPES OF SERVICES PROVIDED:
3. AGENCY/COMPANY NAME:
ADDRESS:
CONTACT PERSON: PHONE NUMBER:
FAX NUMBER EMAIL
LENGTH OF CONTRACT: (YEARS)
TYPES OF SERVICES PROVIDED:
5. References
Alta Planning + Design, Inc.
Caltrans District 4
Sergio Ruiz (510) 960-0778
[email protected]
Development of the Caltrans Bay Area Transit Plan
NA
Two
111 Grand Ave #300, Oakland, CA 94612
Fresno Council of Governments
2035 Tulare St # 201, Fresno, CA 93721
Simran Jhutti (559) 233-4148 – Ext. 241
NA [email protected]
Development of the Fresno COG Mobility Hub Feasibility Study Two
National Association of City Transportation Officials (NACTO) 120 Park Avenue, 21st Floor, New Y ork, NY 10017
Cary Bearn, Senior Progam Mgr. (646) 324-8352
NA [email protected]
Three
Development and update of the NACTO Urban Bikeway Design Guide, NACTO Designing for Small Things With Wheels Working Paper, and NACTO Shared Micromobility Report
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
47 Request for Proposals Contractor Services for Transit Design Guidelines RFP No. 12600774
PAGE 19
567689v1
Proposer's Name
(Submit with Proposal)
STATEMENT OF ACCEPTANCE OF THE INDEMNIFICATION
AND INSURANCE REQUIREMENTS
The Proposer shall sign below that the Proposer accepts in whole the Indemnification and Insurance Requirements set forth in these Specifications. If the Proposer takes exception to some portions, those portions shall be listed here below, and the Proposer shall sign that the Proposer accepts all portions of the requirements not listed.
Note: Any exceptions may cause a Proposer to not be awarded a contract.
ACCEPT
DO NOT ACCEPT
If "DO NOT ACCEPT" is checked, please list exceptions:
Signature of Authorized Person
_____________________________________
Type or Print Name of Authorized Person
6. Acceptance of Idemnification & Insurance
Alta Planning + Design, Inc.
See Attached
Brett Hondorp, AICP | CEO
X
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
48 PROPOSED AMENDMENTS TO FORM OF AGREEMENT
Legal Company Name: Alta Planning + Design, Inc.
State of Incorporation: California | Tax ID: 68-0465555 For all legal-related correspondence and information please use the following address:
101 SE Main St Ste#2000
Portland, OR 97204
(503) 230 9862
[email protected]
Section /
General
Condition
Location Proposed Amendment (Deletions in Red, Insertions in Blue) Rationale and
Benefit
1. Contract
Documents
Sample
Service
Contract
The Contract Documents consist only of the Notice Inviting Proposals, Instructions to Contractors, Proposal, Specifications (including General Conditions, Special Conditions, Federal Conditions, Functional Specifications, and Technical Requirements), and any mutually executed amendments or change orders. In the event of any conflict, except with the Federal Conditions, the terms of this executed Contract shall control over incorporated documents.
Prevents hidden risk
from incorporated
RFP materials and
ensures the signed
agreement governs
in case of
inconsistency.
2. Price
Sample
Service
Contract
For the monetary consideration of [WRITTEN $ AMOUNT] DOLLARS AND [WRITTEN CENTS AMOUNT] CENTS ($[DOLLAR AMOUNT]), as set forth in the Proposal, Contractor promises and agrees to perform or cause to be performed, in a good and workmanlike manner, and to the satisfaction of City, and in strict accordance with the Specifications, all of the work as set forth in the Contract Documents. Contractor’s compensation shall not exceed the amount set forth herein unless modified by a written amendment or change order signed by both parties. Contractor shall not be obligated to perform services beyond the Scope of Work without a mutually executed written change order.
Protects against
scope creep and
unfunded directives.
3. Payment
Sample
Service
Contract
City accepts Contractor's Proposal as stated and agrees to pay the consideration stated, at the times, in the amounts, and under the conditions specified in the Contract Documents within thirty (30) days of receipt of an undisputed invoice.
Adds payment
certainty.
4. Indemnity
Sample
Services
Contract
To the furthest extent allowed by law, including California Civil Code section 2782.8 (if applicable), CONTRACTOR shall indemnify and hold harmless and defend CITY and each of its officers, officials, employees, agents and volunteers from any and all loss, liability, fines, penalties, forfeitures, costs and damages (whether in contract, tort or strict liability, including but not limited to personal injury, death at any time and property damage), and from any and all claims, demands and actions in law or equity (including reasonable attorney's fees, litigation expenses and cost to enforce this agreement) that arise out of, pertain to, or relate to the negligence, recklessness or willful misconduct of CONTRACTOR, its principals, officers, employees, agents or volunteers in the performance of this Agreement. CONTRACTOR’s duty to defend shall apply only upon a final determination of fault and shall be limited to the proportionate extent of CONTRACTOR’s negligence. In no event shall Contractor be liable for indirect, consequential, special, or punitive damages.
Agents is too broad.
Limits indemnity to
proportionate fault
and removes
immediate defense
obligation before
fault is determined.
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
49 3. Termination
for Convenience
General
Conditions
The City reserves the right to terminate this Contract for any reason, upon thirty (30) days written notice to the Contractor. In the event of such termination, the Contractor shall be paid for satisfactory service performed to the date of termination plus non-cancelable commitments incurred in reliance on this Agreement.
Ensures recovery of
wind-down costs.
Limitation of
Liability To be added
Notwithstanding any other provision in this Agreement, the City agrees to strictly limit Contractor’s liability under this Agreement or arising from the performance or non-performance of the Services under any theory of law, including but not limited to claims for negligence, negligent misrepresentation, and breach of contract, to the lesser of the fees paid to Contractor for the Services or maximum of applicable insurance proceeds. No claim may be brought against Contractor in contract or tort more than two (2) years after the cause of action arose. Any claim, suit, demand, or action brought under this Agreement shall be directed and/or asserted only against Contractor and not against any of Contractor’s employees, shareholders, officers, or directors. Contractor’s liability with respect to any claims arising out of this Agreement shall be limited as provided herein to direct damages arising out of the performance of the Services.
It is appropriate to
limit liability to
appropriate levels
based on fee and
scope of work
undertaken.
1. Payment
Special
Conditions
The Proposer shall invoice the City of Fresno monthly for costs incurred as its relates to the scope of work’s tasks and no more than the amounts listed in the cost proposal. Invoices shall conspicuously display the City’s contract number and shall be submitted to:
ATTENTION:
City of Fresno
Department of Transportation/FAX
Attn: Jeff Long
2223 G. Street
Fresno, CA 93706
Contractor hereby agrees not to assign the payment of any monies due Contractor from City under the terms of this Contract to any other individual(s), corporation(s) or entity(ies). City retains the right to pay any and all monies due Contractor directly to Contractor. City shall not withhold payment for disputed amounts without providing written explanation. Undisputed portions shall be paid timely.
Prevents blanket
withholding.
2. Changes to
Contract
Documents
Special
Conditions
The City of Fresno may, from time to time, without invalidating the Contract, modify the Contract; by adding, deleting or changing sections of the Contract; by adding deleting or changing usage or space; by adding, deleting or changing Routine Work or Projects; by adding deleting or changing Special Conditions; or by adding, deleting or changing Specifications. All such changes shall be ordered by means of a Written Change Order. Any changes affecting the scope of work, schedule, deliverables, or compensation shall require a written Change Order executed by both the City and Contractor prior to performance of the changed work. Any changes in the compensation to Contractor resulting from such Change Orders shall be agreed upon by the City of Fresno and the Contractor. No modification shall be effective unless mutually agreed to in writing and signed by authorized representatives of both parties. Contractor shall have no obligation to proceed with any changed work absent such executed Change Order. Additionally, the parties may modify the Contract by written amendment signed by both parties.
Prevents
constructive change
exposure.
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
50 4. Contract
Administrator
Special
Conditions
The City of Fresno designates the Director, Department of Transportation/FAX, as Contract Administrator, who shall act on behalf of the City with respect to all aspects of this Contract. The City shall promptly notify Contractor in writing if the Contract Administrator is changed.
The Contract Administrator and designated representative shall have complete authority to require the Contractor to comply with all provisions of this Contract. Contractor shall strictly and promptly follow the instructions of the Contract Administrator. The Contract Administrator's decision upon all questions claims and disputes will be final and conclusive upon the parties of the Contract. Decisions of the Contract Administrator shall be subject to dispute resolution provisions of this Agreement. The Contract Administrator shall exercise any discretionary authority in a reasonable manner .
Prevents unilateral
final authority.
8. Confidential
Information,
Ownership of
Documents and
Copyright
Special
Conditions
Any reports, information, or other data prepared or assembled by the Contractor pursuant to this Agreement shall not be made available to any individual or organization by Contractor without prior written approval of the City. During the term of this Agreement, and thereafter, the Contractor shall not, without prior written consent of the City, disclose to anyone any Confidential Information. The term Confidential for the purpose of this Agreement shall include all proprietary marketing plans, financial information, designs, drawings, specifications, materials, compilations, documents, instruments, models, source of object codes and other information disclosed or submitted, orally, in writing, or by any other medium or media. All Confidential Information shall be and remain confidential and proprietary in City.
Contractor shall retain ownership of its pre-existing intellectual property and tools. City is granted a non-exclusive license for project deliverables.
Protects IP
ownership.
Resolution of
Disputes,
Breaches or
Other Litigation
Federal
Conditions
(1) The validity of this Agreement and of any of its terms and provisions, as well as the rights and duties of the parties, shall be governed by the laws of the State of California. In the event of litigation between the two parties, proper venue shall be laid in a court of competent jurisdiction in the County of Fresno, State of California.
(2) Disputes arising in the performance of this Contract which are not resolved by agreement of the parties shall be decided in writing by the authorized representative of (Recipient)’s Maintenance Manager. This decision shall be final and conclusive unless with ten (10) days from the date of receipt of its copy, the Contractor mails or otherwise furnishes a written appeal to the Maintenance Manager.
In connection with any such appeal, the Contractor shall be afforded an opportunity to be heard and to offer evidence in support of its position. The decision of the Maintenance Manager shall be binding upon the contractor and the Contractor shall abide by the decision.
Disputes shall be resolved through good faith negotiation, mediation, and if necessary litigation in accordance with Section 15 (Governing Law and Venue).
(3) Pending final resolution of a dispute hereunder, the Contractor shall proceed diligently with the performance of this Agreement and in accordance with the City’s decision.
Prevents unilateral
binding decision.
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
51 Request for Proposals Contractor Services for Transit Design Guidelines RFP No. 12600774
PAGE 20
567689v1
Proposer's Name _____________
(Submit with Proposal)
BIDDERS LIST
Bidders are advised that, as required by federal law, the City is required to report to the U.S.
Department of Transportation participation for all Federally aided contracts each year so the attainment efforts may be evaluated.
The proposal will be considered non-responsive if this form is not fully completed.
List all Subcontractor information including, without limitation, those that will perform any portion of the work or provide any products for this project, even if the dollar amount of the work that will performed is less than one half (½) of one percent (1%) of the total bid amount.
Prime Contractor:
Name: __________________________________________________________________________ Address: ________________________________________________________________________ City: _______________________________ State: _______________ Zip Code: _______________ Check one: ☐ DBE or ☐ Non-DBE DBE Cert Number:__________________________________ NAICS code(s) (applicable to each scope of work the firm seeks to perform in its bid): ☐ Check if N/A _________________________________________________________________________________ Age of firm: _______________________________________________________________________ Annual Gross: ☐ less than $1 million ☐ $1-3 million ☐ $3-6 million ☐ $6-10 million ☐ over $10 million
Subcontractors: ☐ Check as N/A if a subcontractor(s) will not be used
Name: __________________________________________________________________________ Address: _________________________________________________________________________ City: _______________________________ State: _______________ Zip Code: ________________ Check one: ☐ DBE or ☐ Non-DBE DBE Cert Number:__________________________________ NAICS code(s) (applicable to each scope of work the firm seeks to perform in its bid): ☐ Check if N/A _________________________________________________________________________________ Age of firm: ______________________________________________________________________ Annual Gross: ☐ less than $1 million ☐ $1-3 million ☐ $3-6 million ☐ $6-10 million ☐ over $10 million
Name: __________________________________________________________________________ Address: _________________________________________________________________________ City: _______________________________ State: _______________ Zip Code: ________________ Check one: ☐ DBE or ☐ Non-DBE DBE Cert Number:__________________________________ NAICS code(s) (applicable to each scope of work the firm seeks to perform in its bid): ☐ Check if N/A _________________________________________________________________________________ Age of firm: ______________________________________________________________________ Annual Gross: ☐ less than $1 million ☐ $1-3 million ☐ $3-6 million ☐ $6-10 million ☐ over $10 million
7. Bidders Listing of Subcontractors
Alta Planning + Design, Inc.
Alta Planning + Design, Inc.
101 SW Main Street, Suite 2000
Portland OR 97204
X
541330, 541320, 541370, 541512, 541430
30 Years
X
Bodewell Group
12770 El Camino Real, Suite 100
San Diego CA 92130
X
541820
25 Years
X
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
52 8. Debarment and Suspension Certification
Request for Proposals Contractor Services for Transit Design Guidelines RFP No. 12600774
PAGE 22
567689v1
Proposer's Name
(Submit with Proposal)
DEBARMENT AND SUSPENSION CERTIFICATION
Contractor and all subcontractors shall meet debarment, suspension, ineligibility, and voluntary exclusion requirements pursuant to Executive Order 12549. See Federal Requirements, of these Specifications. A list of excluded parties may be found at the following website:
https://sam.gov/content/home
Contractor shall return with its Proposal this form.
Note: Providing false information may result in criminal prosecution or administrative sanctions.
Date ____________________________________________________________ Signature______________________________________________________ Company Name_______________________________________________________ Title ___________________________________________________________ If registered on SAM.gov, please provide UEI: _______________________________
Alta Planning + Design, Inc.
February 27, 2026
Alta Planning + Design, Inc
CEO
ZNDWTZ6M23L9
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
53 Alta Planning + Design, Inc.
Request for Proposals Contractor Services for Transit Design Guidelines RFP No. 12600774
PAGE 22
567689v1
Proposer's Name
(Submit with Proposal)
DEBARMENT AND SUSPENSION CERTIFICATION
Contractor and all subcontractors shall meet debarment, suspension, ineligibility, and voluntary exclusion requirements pursuant to Executive Order 12549. See Federal Requirements, of these Specifications. A list of excluded parties may be found at the following website:
https://sam.gov/content/home
Contractor shall return with its Proposal this form.
Note: Providing false information may result in criminal prosecution or administrative sanctions.
Date _____2/24/2026_______________________________________________________ Signature______________________________________________________ Company Name____Bodewell Group___________________________________________ Title __CEO & Partner________________________________________________ If registered on SAM.gov, please provide UEI: _______________________________ Bodewell Group
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
54 9. Non-Lobbying Certification
Alta Planning + Design, Inc.
Request for Proposals Contractor Services for Transit Design Guidelines RFP No. 12600774
PAGE 23
567689v1
Proposer's Name
(Submit with Proposal)
NON-LOBBYING CERTIFICATION
LOBBY RESTRICTIONS
Certification for Contracts, Grants, Loans, and Cooperative Agreements (To be submitted with each bid or offer exceeding $100,000) The undersigned [Contractor] certifies, to the best of his or her knowledge and belief, that:
1. No Federal appropriated funds have been paid or will be paid, by or on behalf of the undersigned, to any person for influencing or attempting to influence an officer or employee of an agency, a Member of Congress, an officer or employee of Congress, or an employee of a Member of Congress in connection with the awarding of any Federal contract, the making of any Federal grant, the making of any Federal loan, the entering into of any cooperative agreement, and the extension, continuation, renewal, amendment, or modification of any Federal contract, grant, loan, or cooperative agreement.
2. If any funds other than Federal appropriated funds have been paid or will be paid to any person for influencing or attempting to influence an officer or employee of any agency, a Member of Congress, an officer or employee of Congress, or an employee of a Member of Congress in connection with this Federal contract, grant, loan, or cooperative agreement, the undersigned shall complete and submit Standard Form-LLL, “Disclosure Form to Report Lobbying,” in accordance with its instructions.
3. The undersigned shall require that the language of this certification be included in the award documents for all subawards at all tiers (including subcontracts, subgrants, and contracts under grants, loans, and cooperative agreements) and that all subreci pients shall certify and disclose accordingly.
This certification is a material representation of fact upon which reliance was placed when this transaction was made or entered into. Submission of this certification is a prerequisite for making or entering into this transaction imposed by section 1352, title 31, U.S. Code. Any person who fails to file the required certification shall be subject to a civil penalty of not less than $10,000 and not more than $100,000 for each such failure.
__________________________ Signature of Contractor's Authorized Official __________________________ Name and Title of Contractor's Authorized Official __________________________ Date
Brett Hondorp, CEO
February 27, 2026
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
55 Request for Proposals Contractor Services for Transit Design Guidelines RFP No. 12600774
PAGE 23
567689v1
Proposer's Name
(Submit with Proposal)
NON-LOBBYING CERTIFICATION
LOBBY RESTRICTIONS
Certification for Contracts, Grants, Loans, and Cooperative Agreements (To be submitted with each bid or offer exceeding $100,000) The undersigned [Contractor] certifies, to the best of his or her knowledge and belief, that:
1. No Federal appropriated funds have been paid or will be paid, by or on behalf of the undersigned, to any person for influencing or attempting to influence an officer or employee of an agency, a Member of Congress, an officer or employee of Congress, or an employee of a Member of Congress in connection with the awarding of any Federal contract, the making of any Federal grant, the making of any Federal loan, the entering into of any cooperative agreement, and the extension, continuation, renewal, amendment, or modification of any Federal contract, grant, loan, or cooperative agreement.
2. If any funds other than Federal appropriated funds have been paid or will be paid to any person for influencing or attempting to influence an officer or employee of any agency, a Member of Congress, an officer or employee of Congress, or an employee of a Member of Congress in connection with this Federal contract, grant, loan, or cooperative agreement, the undersigned shall complete and submit Standard Form-LLL, “Disclosure Form to Report Lobbying,” in accordance with its instructions.
3. The undersigned shall require that the language of this certification be included in the award documents for all subawards at all tiers (including subcontracts, subgrants, and contracts under grants, loans, and cooperative agreements) and that all subreci pients shall certify and disclose accordingly.
This certification is a material representation of fact upon which reliance was placed when this transaction was made or entered into. Submission of this certification is a prerequisite for making or entering into this transaction imposed by section 1352, title 31, U.S. Code. Any person who fails to file the required certification shall be subject to a civil penalty of not less than $10,000 and not more than $100,000 for each such failure. __________________________ Signature of Contractor's Authorized Official ___Chris Wahl, CEO & Partner___ Name and Title of Contractor's Authorized Official _________2/24/2026_________________ Date
Bodewell Group
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
56 Request for Proposals Contractor Services for Transit Design Guidelines RFP No. 12600774
PAGE 24
567689v1
Proposer's Name _______________________
(Submit with Proposal)
CERTIFICATION FOR LOCAL
PREFERENCE FOR: Request for
Proposals Contractor Services for
Transit Design Guidelines
RFP NO. 12600774
We certify that we qualify as a local business pursuant to Fresno Municipal Code Section 4- 109(b)(1).
Location of Business: Primary Office [ ]
Please provide street address Branch Office [ ] (No PO Box) (Please mark as applicable)
Address:
Phone:
The undersigned Respondent hereby declares under penalty of perjury under the laws of the State of California that the information contained on this CERTIFICATION FOR LOCAL PREFERENCE is correct and complete.
The above Statement is part of the Proposal. Signing this Proposal on the signature page thereof shall also constitute signature of this Certification.
Respondents are cautioned that making a false certification may subject the certifier to criminal prosecution.
10. Local Preference
Alta Planning + Design, Inc.
NA
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
57 Request for Proposals Contractor Services for Transit Design Guidelines RFP No. 12600774
PAGE 24
567689v1
Proposer's Name ________________
(Submit with Proposal)
CERTIFICATION FOR LOCAL
PREFERENCE FOR: Request for
Proposals Contractor Services for
Transit Design Guidelines
RFP NO. 12600774
We certify that we qualify as a local business pursuant to Fresno Municipal Code Section 4- 109(b)(1).
Primary Office [ ]
Branch Office [ X]
(Please mark as applicable)
Location of Business:
Please provide street address (No PO Box)
Address: 265 E. River Circle STE 250, Fresno, CA
Phone: (559) 271-6824
The undersigned Respondent hereby declares under penalty of perjury under the laws of the State of California that the information contained on this CERTIFICATION FOR LOCAL PREFERENCE is correct and complete.
The above Statement is part of the Proposal. Signing this Proposal on the signature page thereof shall also constitute signature of this Certification.
Respondents are cautioned that making a false certification may subject the certifier to criminal prosecution.
Bodewell Group
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
58 11. Tax Liability Certification
Alta Planning + Design, Inc.
Request for Proposals Contractor Services for Transit Design Guidelines RFP No. 12600774
PAGE 25
567689v1
Proposer's Name
(Submit with Proposal)
Federal Tax Liability and Recent Felony Convictions Certification
FTA Master Agreement Section 4(g)
The undersigned [Contractor] certifies, to the best of his or her knowledge and belief, that they and their organization:
1. Does not have any unpaid Federal tax liability that has been assessed, for which all judicial and administrative remedies have been exhausted or have lapsed, and that is not being paid in a timely manner pursuant to an agreement with the authority respons ible for collecting the tax liability; and
2. Was not convicted of felony criminal violation under any Federal law within the preceding 24 months.
The Contractor agrees to flow this requirement down to participants at all lower tiers, without regard to the value of any subagreement.
Date ___________________________________________________________
Signature_______________________________________________________
Company Name__________________________________________________
Title ___________________________________________________________
February 27, 2026
Alta Planning + Design, Inc.
CEO
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
59 Alta Planning + Design, Inc.
12. Disclosure of Conflict of Interest
Alta Planning + Design, Inc.
Request for Proposals Contractor Services for Transit Design Guidelines RFP No. 12600774
PAGE 26
567689v1
Proposer's Name
(Submit with Proposal)
DISCLOSURE OF CONFLICT OF INTEREST
YES* NO
1 Are you currently in litigation with the City of Fresno or any of its agents?
2 Do you represent any firm, organization, or person who is in litigation with the City of Fresno?
3 Do you currently represent or perform work for any clients who do business with the City of Fresno?
4 Are you or any of your principals, managers, or professionals, owners or investors in a business which does business with the City of Fresno, or in a business which is in litigation with the City of Fresno?
5 Are you or any of your principals, managers, or professionals, related by blood or marriage to any City of Fresno employee who has any significant role in the subject matter of this service?
6 Do you or any of your subcontractors have, or expect to have, any interest, direct or indirect, in any other contract in connection with this Project?
* If the answer to any question is yes, please explain in full below.
Explanation:
Signature
Date
Name
Company
Address
Additional page(s) attached.
City, State, Zip
Alta Planning + Design, Inc.
X
X
X
X
X
X
February 27, 2026
Alta Planning + Design, Inc.
Brett Hondorp, AICP
101 SW Main St., Suite 2000
Portland, OR, 97204
NA
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
60 Request for Proposals Contractor Services for Transit Design Guidelines RFP No. 12600774
PAGE 27
567689v1
Proposer's Name______________________
(Submit with Proposal)
SIGNATURE PAGE
By my signature on this proposal I certify, under penalty of perjury under the laws of the State of California, that the statements contained in this proposal are true and correct.
PROPOSAL SUBMITTED BY:
(Please follow the instructions for each line, as explained below.) (1) ( ) ( ) Firm Phone Fax (2)
(Corp.) (Individual) (Partner) (Other)
(3)
Business Address
City State Zip Code
(4) By:
Signature of Authorized Person
Type or Print Name of Authorized Person and Title
Federal Tax I.D. No.: Date:
13. Signature Page
Alta Planning + Design, Inc.
February 27, 2026
Alta Planning + Design, Inc.
Brett Hondorp, AICP
101 SW Main St., Suite 2000
Portland OR 97204
680465555
(510) 540-5008 NA
X
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
61 Alta Planning + Design, Inc.
Request for Proposals Contractor Services for Transit Design Guidelines RFP No. 12600774
PAGE 29
567689v1
SAMPLE CERTIFICATION
I, , certify that I am the secretary Name
of the corporation named herein; that who signed this Name
Proposal on behalf of the corporation, was then of Title
said corporation; that said Proposal is within the scope of its corporate powers and was
duly signed for and on behalf of said corporation by authority of its governing body, as
evidenced by the attached true and correct copy of the
Name of Corporate Document
By:
Name:
Title: Secretary
Date:
14. Sample Certification
Katie Mangle, AICP
Brett Hondorp, AICP
CEO
Statement of Information Corporation
February 27, 2026
Katie Mangle, AICP
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
62 BA20231915152
Entity Details
Corporation Name ALTA PLANNING + DESIGN, INC.
Entity No. 2302888
Formed In CALIFORNIA
Street Address of Principal Office of Corporation
Principal Address 711 SE GRAND AVENUE
PORTLAND, OR 97214
Mailing Address of Corporation
Mailing Address 711 SE GRAND AVENUE
PORTLAND, OR 97214
Attention Registration
Street Address of California Office of Corporation
Street Address of California Office None
Officers
Officer Name Officer Address Position(s)
• Julia Stutz 711 SE GRAND AVENUE
Portland, OR 97214
Secretary
• Charul Doshi 711 SE GRAND AVENUE
PORTLAND, OR 97214
Chief Financial Officer
• BRETT HONDORP 711 SE GRAND AVENUE
PORTLAND, OR 97214
Chief Executive Officer
Additional Officers
Officer Name Officer Address Position Stated Position
STEVEN FRIESON 617 W. 7TH ST.
SUITE 1103
L;OS ANGELES, CA 90017
Vice President
Directors
The number of vacancies on Board of Directors is: 0
Director Name Director Address
+ Charul Doshi 711 SE GRAND AVENUE
PORTLAND, OR 97214
+ Julia Stutz 711 SE GRAND AVENUE
PORTLAND, OR 97214
+ Michael Renshaw 711 SE GRAND AVENUE
PORTLAND, OR 97214
Agent for Service of Process
California Registered Corporate Agent (1505) CSC - LAWYERS INCORPORATING SERVICE Registered Corporate 1505 Agent
Type of Business
STATE OF CALIFORNIA
Office of the Secretary of State
STATEMENT OF INFORMATION
CORPORATION
California Secretary of State
1500 11th Street
Sacramento, California 95814
(916) 653-3516
B2349-3764 12/20/2023 7:54 AM Received by California Secretary of State
For Office Use Only
-FILED-
File No.: BA20231915152
Date Filed: 12/20/2023
Type of Business NON-MOTORIZED TRANSPORTATION PLANNING & DESIGN
Email Notifications
Opt-in Email Notifications No, I do NOT want to receive entity notifications via email. I prefer notifications by USPS mail.
Labor Judgment
No Officer or Director of this Corporation has an outstanding final judgment issued by the Division of Labor Standards Enforcement or a court of law, for which no appeal therefrom is pending, for the violation of any wage order or provision of the Labor Code.
Electronic Signature
By signing, I affirm that the information herein is true and correct and that I am authorized by California law to sign.
Julia Stutz
Signature
12/20/2023
Date
B2349-3765 12/20/2023 7:54 AM Received by California Secretary of State
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
63 Type of Business NON-MOTORIZED TRANSPORTATION PLANNING & DESIGN
Email Notifications
Opt-in Email Notifications No, I do NOT want to receive entity notifications via email. I prefer notifications by USPS mail.
Labor Judgment
No Officer or Director of this Corporation has an outstanding final judgment issued by the Division of Labor Standards Enforcement or a court of law, for which no appeal therefrom is pending, for the violation of any wage order or provision of the Labor Code.
Electronic Signature
By signing, I affirm that the information herein is true and correct and that I am authorized by California law to sign.
Julia Stutz
Signature
12/20/2023
Date
B2349-3765 12/20/2023 7:54 AM Received by California Secretary of State
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
64
Gregory A. Barfield, Director
2223 G Street
Fresno, California 93706
(559) 621-RIDE
www.fresno.gov
ADDENDUM NO. 1
Fresno Area Express Transit Design Guidelines
RFP Bid File #12600774
NOTICE TO ALL BIDDERS
This Addendum is attached to and made a part of the above-entitled specifications for the City of Fresno with a scheduled bid closing of 3:00 P.M., February 27, 2026.
All changes and or clarifications will appear in bold underlined .
Request for Information
ANSWER TO REQUEST FOR INFORMATION
1. Question: If we are not claiming local preference how should the form "CERTIFICATION FOR LOCAL PREFERENCE" be filled out?
Answer: This document is not required. Please see the updated Checklist.
2. Question: On page 62 of the RFP, the Scope of Work for the Draft Toolkit includes item #3 Greening and Aesthetics - are plumbing/irrigation infrastructure specifications required?
Answer: No, plumbing/irrigation infrastructure specifications are not required.
3. Question: What is the expected interaction between the Transit Design Guidelines and the Mobility Design Guide?
Answer: The Mobility Hub Study and the Transit Design Guidelines are unrelated.
4. Question: On page 19 of the RFP, there is a note in the Statement of Acceptance of the Indemnification and Insurance Requirements that states "Any exceptions may cause a proposer to not be awarded a contract". Can we submit exceptions with our proposal, but also check "Accept", or will that render a disqualification or non-award? Answer: If you are taking exception to any of the required indemnification and/or insurance requirements, you should check Do Not Accept and list the exceptions.
5. Question: On page 12 of the RFP, there are various forms listed for the consultant to submit as part of the Check List. Can FAX please confirm which forms subconsultants should submit?
16. Addenda
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
65 Answer: The Checklist has been updated. The changes include 2 document s that are not required: (1)Sample Service Contract and (2) Certif ication for Local Preference. All other items with an “X” are required. The only additional documents required are under #17 are Key Personnel Resumes.
6. Question: On page 12 of the RFP, the Check List is marked with an X next to item #15 Sample Service Contract. Please clarify if we are to provide a signature on the Sample Service Contract or if we are only expected to review the contract at this time. Are we required to submit the Sample Service Contract with our proposal response? If so, can we submit the document unsigned until a selection has been made? Answer: The Sample Service Contract is not required at this time. Please see updated Checklist.
7. Question: On page 7 of the RFP, item C states "The scoring for costs is based on the lowest price in relation to the price offered." Would FAX please provide the anticipated total project cost? In addition, would FAX please provide a breakdown of the evaluation criteria by percentages and/or points (and totals)?
Answer: The criteria in the RFP is listed in order of relative importance.
The project is fully funded, but FAX will not be sharing the value.
8. Question: Will FAX be short listing and interviewing consultants to award the contract? Answer: As stated under Selection Process and Evaluation Criteria on page 7, “The Selection Committee reserves the right to request additional information from Contractors, to negotiate terms and conditions of the Contract, to visit sites, to request demonstrations or oral Request for Proposals Contractor Services for Transit Design Guidelines RFP No. 12600774 presentations, to establish a competitive range, or ask Contractors to appear before the Selection Committee to clarify points of their proposal.”
9. Question: Are you able to share a target budget range for this project? Answer: The project is fully funded, but FAX will not be sharing the value.
10. Question: May we include a narrative document with our proposal in order to address the desired criteria on page 7 of the RFP, in addition to the required forms and attachments listed in the Check List on RFP page 13?
Answer: Yes.
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
66
11. Question: May we reformat our firm's response to the PROPOSER QUALIFICATION QUESTIONNAIRE, as long as we include the form's header and all prompts in the same sequence, in order to provide enough space on the page to adequately answer each question?
Answer: Yes, ensuring that all questions are responded to in order they appear in the RFP.
City of Fresno
Department of Transportation
Jeff Long
Senior Regional Planner
The bidder shall sign below indicating he/she has thoroughly read and understands the contents of this Addendum No. 1.
Signed:
Company:
This addendum is being distributed ONLINE only and will not be sent by U.S. Mail. The bidder shall submit a signed copy of this addendum with their bid.
Alta Planning + Design, Inc.
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
67 Addendum Rev. 12-2022
ADDENDUM NO. 2
Request for Proposals Contractor Services for: Transit Design Guidelines Bid File: 12600774
NOTICE TO ALL BIDDERS
This Addendum is attached to and made a part of the above entitled specifications for the City of Fresno with a scheduled bid opening of 3:00 P.M., February 27, 2026.
All changes and or clarifications will appear in bold underlined type.
Please note t he primary contact for this project has changed from Jeff Long, [email protected] to Tamra Torrence, [email protected].
City of Fresno
TAMRA TORRENCE
Senior Procurement Specialist
The bidder shall sign below indicating he/she has thoroughly read and understands the contents of this Addendum.
Signed:
Company:
This addendum is being distributed ONLINE only and will not be sent by U.S. Mail. The bidder shall submit a signed copy of this addendum with their bid.
Addenda to date: 2
February 25, 2026
Brian Barr, Director
2101 G. Street, Building A
Fresno, CA 93706
www.fresno.gov
Alta Planning + Design, Inc.
Other
Required
Documents
17. ALTA PLANNING + DESIGN, INC. Contractor Services for Transit Design Guidelines 69 Sam Corbett
Principal-in-Charge
YEARS OF EXPERIENCE
28 years
EDUCATION
Master of City Planning,
University of California,
Berkeley
BS, Environmental Policy,
Analysis, and Planning,
University of California, Davis
AREAS OF EXPERTISE
Project management
Quality control
Transit planning
Bicycle and pedestrian
planning and design
PROFESSIONAL
HIGHLIGHTS
2020 State of Transportation
Planning Report, “Empowering
Low-Resourced Communities
to Envision Their Active
Transportation Network”,
co-authored with Courtney
Banker and Julia Lippe-Klein,
American Planning Association,
May, 2020
2017 IPENZ Transportation
Group Conference, “Enabling
the New Network – Using
the Business Case Approach
to Address Auckland’s
Transportation Challenges”,
co-authored with Biserka Stetic
2016 IPENZ Transportation
Group Conference, “Wellington
Cycleway Master Plan – project
insights”, coauthored with Terri
Collett
Sam has 28 years of experience as a transportation planner and manager, specializing in transit planning, transportation demand management, transportation system improvements, multimodal planning, bicycle and pedestrian planning and design, traffic calming and grant funding. Sam believes strongly in taking a client-oriented approach to his work and is honored to have received the 2017 Client’s Choice Award for being the Most Client Focused Consulting Engineer in Australia/New Zealand as independently researched by Beaton Consulting Group. Sam brings strong transportation planning skills to all his projects, developed from working in both the public and private sector. Throughout his career, Sam has led numerous high performing teams to deliver exceptional results on projects related to improving transportation systems in highly complex and constrained urban environments.
Relevant Experience
Caltrans Bay Area Transit Plan, CA
Alta worked with Caltrans Bay Area (District 4) to develop a transit plan for the Bay Area. The plan, which supports and complements the District’s Active Transportation Plan, identifies areas of need, develops best practices, prioritizes improvements, and identifies strategies to implement needed programmatic and capital improvements on the State transportation Network to improve transit service and improve access to and integration between transit modes. Sam was the Principal-in-Charge.
Sacramento State University TDM Plan, CA
The Sacramento State TDM project focuses on developing a comprehensive Transportation Demand Management (TDM) plan for a prominent university in California. This initiative enhances the sustainability and efficiency of transportation systems within the campus and surrounding areas. The project involved creating detailed datasets that encompass various modes of transportation, including walking, biking, and transit access, to understand current usage patterns of students and employees. Key activities included running access shed testing to evaluate the effectiveness of transportation options and visualizing anonymized data on student and worker locations to inform planning decisions. Sam served as Principal-in-Charge on the project.
Los Angeles BSS Canoga Park Urban Cooling Strategies, CA Alta was hired by StreetsLA (previously the City of Los Angeles Bureau of Street Services) to develop a conceptual plan to mitigate the threats of extreme heat, Urban Heat Island Effect, and other climate change impacts in the neighborhood of Canoga Park. The project focused on shade, cool pavement, native plantings, and traffic safety improvements as a first- and last-mile connection of a Bus Rapid Transit Station. The Alta team held multiple community meetings to identify potential hazards and solutions and created photo simulations and 3-D video fly-throughs of the proposed design using Sketch-Up, Lumion, and other software. Sam served as the Principal-in-Charge.
17.a) Key Personnel Resumes
ALTA PLANNING + DESIGN, INC. Contractor Services for Transit Design Guidelines 70 Sam Corbett, Continued
Additional Transit and Mobility Planning Experience
• Mountain View Comprehensive Modal Plan, Mountain View, CA • Los Altos Complete Streets Visioning and Performance Measurement, Los Altos, CA • Amtrak Capitol Corridor Mode of Access Survey Design Review, Sacramento, CA • LA Metro Gold Line First/Last Mile Plan and Extension, Los Angeles County, CA • Redlands Passenger Rail Access Plan, Redlands, CA
• Improvement to Transit Access for Cyclists and Pedestrians Study, San Bernardino County, CA
• Arrow Highway Multimodal Regional Corridor Plan, San Gabriel Valley, CA • South Orange County Multimodal Study, Orange County, CA • Anaheim Resort Area Mobility Plan, Anaheim, CA
• Denver Regional Transit District First and Last Mile Strategic Plan, Denver, CO • Phoenix Mobility Study, Phoenix, AZ
• Salt Lake and Ogden Urbanized Areas Methodology Development to Assess Project-Level Destination Accessibility, Wasatch Front Regional Council, UT • Charlotte Area Transit System (CATS) North & West Corridor Alternative Analysis and Center City Integration Project, Charlotte, NC
• West Palm Beach Intermodal Transit Center Redesign, West Palm Beach, FL • Wynyard Quarter and Fanshawe Urban Busway, Auckland, NZ* • Northwest Busway Strategic Business Case, Auckland, NZ* • Wellesley Street Bus Rapid Transit Indicative Business Case, Auckland, NZ* • Auckland Light Rail Detailed Business Case, Auckland, NZ* • Downtown Bus Facility Design, Auckland, NZ*
• Intercity Bus Terminal Design, Auckland, NZ*
*Completed prior to joining Alta
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
71 Mauricio Hernández
Project Manager
YEARS OF EXPERIENCE
17 years
EDUCATION
Master of Community Planning,
University of Maryland
Bachelor of Arts, Geography,
Florida International University
Bachelor of Arts, International
Relations, Florida International
University
AREAS OF EXPERTISE
Master planning
Feasibility studies
Program implementation
Micromobility
Tactical urbanism
Transit access
PROFESSIONAL
HIGHLIGHTS
Co-Chair, Bicycle Parking
Guidelines Update, Association
of Pedestrian and Bicycle
Professionals
Member, Diversity and Inclusion
Committee, Association
of Pedestrian and Bicycle
Professionals
Chair, TCRP J-11/Task 37 –
Transit and Micro-mobility
Member, Innovations in
Transportation Equity for Latino
Communities Workgroup
Principal Author and
Researcher Transit Cooperative
Research Program (TCRP)
Synthesis 132: Public Transit
and Bikesharing. National
Academies of Sciences,
Engineering and Medicine.
September 2018
Mauricio is an experienced multimodal planner with 17 years of experience who prioritizes equity in all aspects of his practice. Originally from Bogotá, Colombia, he strives to incorporate bilingual public involvement strategies into the transportation planning process. He has a background working in micromobility and multimodal transportation, having led the implementation and evaluation of countless bike share programs throughout the US, as well as national studies for FHWA and the National Academies of Science. His experience spans the public and private sectors, including positions with the District of Columbia Department of Transportation where he helped implement one of the country’s first micromobility programs (Capital Bikeshare) and expand transit operations of DC’s Circulator Bus and DC Streetcar. Mauricio’s passion lies in the development and implementation of multimodal transportation projects with a focus on public engagement and data analytics.
Relevant Experience
Caltrans (District 4) Bay Area Transit Plan, CA
Mauricio served as Project Manager for the development of a Transit Plan for the Bay Area. The Plan which supports and complements the District’s Active Transportation Plans identified areas of need, developed best practices, prioritized improvements, and identified strategies to implement needed programmatic and capital improvements on the State transportation network to improve transit service and improve access to and integration between transit modes. The Plan also provided transit modal plan as a reference for treatments in prioritizing and nominating improvements to include in the District System Management Plan, Comprehensive Multimodal Corridor Plans, the State Highway System Management Plan, the State Highway Operation and Protection Program, and the RTP (Plan Bay Area 2050). The Plan included an analysis for corridor planning documents, informing the public, partners, and other internal Caltrans functional units of transit needs and prioritization.
Fresno Council of Governments Mobility Hub Feasibility Study, CA Mauricio serves as Project Manager in support of the Fresno Council of Governments to complete a Mobility Hub Feasibility Study to identify feasible mobility hub locations within the urban core as well as in the rural areas of the County, that can facilitate multi- modal transportation, such as e-bikes, e-scooters, carshare, and traditional public transit.
In addition to sites, the study will develop criteria for mobility hubs and implementation guidelines. Once the feasible locations have been identified, criteria will be applied to identify four specific locations at existing transit stops/stations – one each in Fresno, Clovis, the FCRTA service area, and an unincorporated community – to design mobility hub features at these places for future implementation. The study includes a robust public outreach campaign, emphasizing the underserved communities within Fresno County.
OCTA Mobility Hubs Concept of Operations Study, Orange County, CA Mauricio serves as Project Manager for the development of a Mobility Hubs Concept of Operations (ConOps) Study. The project focuses on identifying potential hub locations and develop conceptual design plans for hub services and amenities. The project also focuses on identifying the roles/responsibilities of the parties required to implement and operate mobility hubs successfully. Alta is also considering how mobility hub locations can influence equitable access to mobility and reduce single occupancy vehicle trips. The objective is to develop conceptual designs and a ConOps strategy that expands mobility access for disadvantaged populations, reduces greenhouse gas and smog-forming emissions, and increases the use of transit services.
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
72 Charlie Simpson
Assistant Project Manager
YEARS OF EXPERIENCE
13 years
EDUCATION
Master of Urban Planning,
University of Washington
College of Built Environments
BS, Urban and Environmental
Policy, Occidental College
AREAS OF EXPERTISE
Urban planning
Vision Zero
Tactical urbanism
Community engagement
Charlie is a passionate transportation planner and advocate for safe streets that meet the needs of all ages and abilities. He continually works to ensure that equity guides his work and is energized by building relationships with communities. Charlie has multiple years of experience utilizing tactical urbanism as a tool to expand community engagement, more quickly implement bicycle and pedestrian projects, and catalyze long-term change.
Relevant Experience
Caltrans Bay Area Transit Plan, CA
Alta worked with Caltrans Bay Area (District 4) to develop a transit plan for the Bay Area. The plan, which supports and complements the District’s Active Transportation Plan, identifies areas of need, develops best practices, prioritizes improvements, and identifies strategies to implement needed programmatic and capital improvements on the State transportation Network to improve transit service and improve access to and integration between transit modes. Charlie worked as Planner on the project.
Fresno Council of Governments Mobility Hub Feasibility Study, CA Alta was contracted by the Fresno Council of Governments (Fresno COG) to complete a Mobility Hub Feasibility Study to identify feasible mobility hub locations within the urban core as well as in the rural areas of the County, that can facilitate multi-modal transportation, such as e-bikes, e-scooters, carshare, and traditional public transit. In addition to sites, the study will develop criteria for mobility hubs and implementation guidelines. Once the feasible locations have been identified, criteria will be applied to identify four specific locations at existing transit stops/stations – one each in Fresno, Clovis, the FCRTA service area, and an unincorporated community – to design mobility hub features at these places for future implementation. The study will include a robust public outreach campaign, with an emphasis on the underserved communities within Fresno County. Charlie is supporting the project as Planner.
Campbell Multimodal Transportation Plan, CA
Charlie is serving as Assistant Project Manager for the City of Campbell’s Multimodal Transportation Plan. To date, the City has not completed a citywide transportation- focused plan. Alta is helping the City develop a plan that will act as a significant catalyst in modifying how the City provides for the mobility needs of its community members. The plan will focus on sustainable transportation improvements, creating a comprehensive and interconnected bicycle and pedestrian system that serves users of all ages and abilities.
Santa Rosa Active Transportation Plan, CA
Alta is working with the City of Santa Rosa to develop the city’s Active Transportation Master Plan as an update to its Bicycle and Pedestrian Master Plan. The Plan will focus on improving conditions for people walking, biking, and rolling throughout the City of Santa Rosa. The plan will address active transportation needs citywide. Community input will guide the City in developing a citywide plan that prioritizes active transportation needs and projects over the next several years. Charlie is serving as Assistant Project Manager.
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
73 Derek Abe
Design Advisor
As a national expert in active transportation facility design and Alta’s Urban Bikeway Design leader, Derek elevates deep technical knowledge of facility design standards and guidelines. Derek worked on dozens of state- and city-wide bicycle and pedestrian plans. He served as Project Manager and principal author to the most recent NACTO Urban Bikeway Design Guide that includes the latest bikeway network design principles, contextualizing bikeways in relation to transit, pedestrians, and other micromobility devices, and safe intersection design approach and tools for jurisdictions to support their communities safe, active transportation needs. He is a NACTO-certified instructor and, for the last nine years, instructed the Active Transportation Planning and Design Studio in Portland State University’s Master of Urban and Regional Planning program.
Relevant Experience
NACTO Urban Bikeway Design Guide Update, Nationwide
Alta, with Derek as Project Manager, assisted the National Association of City Transportation Officials (NACTO) with the update to their Urban Bikeway Design Guide, integrating intersection guidance as well as integration with transit and many other sections on design details. Alta also led workshops and training for NACTO, APBP, and ITE, and was involved in training professionals throughout the country on these standards. This definitive national resource establishes the latest and greatest in bikeway design and was published in January 2025.
NACTO Designing for Small Things with Wheels Working Paper, Nationwide Derek served as the Project Manager and Technical Lead to update bikeway design guidance to account for micromobility and e-powered users, setting new national guidelines and incorporating direct input from a working group of lead staff from NACTO member cities.
TriMet Division Street Transit Project, Portland, OR
As Project Manager, Derek worked with TriMet to design a concept for new integrated bus rapid transit platforms that would safely accommodate pedestrians, passengers, and bicyclists. He led a precedent study of existing facility types, evaluated the issues, advantages/disadvantages, and trade-offs of the range of station typologies, and facilitated discussions with advisory groups and stakeholders to advance a final design concept. This iterative design process coincided with the 30% drawing set, and led to the construction of a full-scale mock-up and live demonstration evaluation.
Washington County Roadway Standards Update, OR
Derek served as Alta’s Project Manager for this project. As part of a team, Alta helped Washington County update its roadway standards. Alta provided expertise in streamlining internal processes and policy, including analysis of existing development code and public works standards. Alta also provided expertise to help the County create new roadway standards that prioritize safety for people walking, biking, and taking transit, and led trainings for engineering staff to implement Complete Street approaches. The final deliverables include new policies, standards, and internal team workflow processes.
YEARS OF EXPERIENCE
17 years
EDUCATION
MURP, Portland State University
BS, Environmental Science,
Portland State University
AREAS OF EXPERTISE
Complete Streets and
Complete Streets 2.0
Active transportation analytics
Active transportation design
guidelines
New mobility
Transit integration
Network design for equitable
outcomes
REGISTRATIONS
Project Management
Certification, PSMJ
NACTO Instructor
PROFESSIONAL
HIGHLIGHTS
Adjunct Faculty at Portland
State University School of
Urban Studies and Planning
Transit-Oriented Development
Steering Committee Member,
Oregon Metro Regional
Government
Initiative for Bicycle and
Pedestrian Innovation (IBPI)
Fellow, Oregon Transportation
Research and Education
Consortium
Association of Pedestrian and
Bicycle Professionals (APBP)
Chapter
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
74 YEARS OF EXPERIENCE
29 years
EDUCATION
MS, Civil Engineering,
University of California, Irvine
BS, Civil Engineering, California
Polytechnic State University -
San Luis Obispo
AREAS OF EXPERTISE
Multimodal guidance conflict
resolution
Bridging planning vision and
engineering practice
Complete Streets
implementation
Multi-agency coordination
Stakeholder facilitation and
trade-off negotiation
Transit-street integration and
first/last-mile connections
Environmental justice and
equity in transportation
planning
Performance metrics and
evaluation frameworks
Traffic engineering and
intersection operations
Transit signal priority and ITS
systems
Community engagement and
equity-centered outreach
Transportation data analysis
and performance measurement
REGISTRATIONS
Professional Civil Engineer:
CA (#58390), 1998
Professional Engineer:
WA (#25026941); MT (#16978)
Lisa Ballard, PE
Engineering Advisor
Lisa is a transportation engineer, planner, and project manager who specializes in resolving complex, multi-agency design challenges, bringing competing standards, stakeholder priorities, and technical constraints into alignment so that projects can move forward. With nearly 30 years of experience spanning public agencies, consulting, and research, she bridges the gap between planning vision and engineering practice, translating policy goals into feasible, buildable solutions. Her time at the Washington State Department of Transportation and King County Metro gave her firsthand experience navigating conflicts between state DOT, national, and local agency guidance. Lisa’s will draw on the right expertise at the right moment, and facilitate the technical and policy conversations that move competing perspectives toward shared standards. She chairs the TRB Standing Committee on Transit Facilities and Infrastructure.
Relevant Experience
King County Metro Transit Speed and Reliability Program, King County, WA* Lisa managed multiple corridor and partnership projects to improve bus speed and reliability, working closely with cities, the state DOT, and other transit agencies. She facilitated technical and policy conversations with local agencies, identifying trade-offs between transit, general purpose, bicycle, and pedestrian needs. Her contributions included refining signal timing plans, selecting appropriate transit priority measures, and guiding implementation of queue jumps and lane reallocations.
King County Metro Roundabout Guidance | King County, WA* Lisa led development of Metro’s internal policy guidance for roundabout design and operations. She built internal team consensus, then coordinated external review with WSDOT, Seattle DOT, and other partner agencies to produce a cohesive guidance document standardizing Metro’s practices across jurisdictions.
WSDOT Alternatives to LOS Framework and Technical Advisory Group, WA* Lisa co-led a research and assessment initiative on alternatives to Highway Capacity Manual (HCM) vehicle Level of Service (LOS) metrics as part of WSDOT’s Highway System Plan. She led the technical development of analysis frameworks and facilitated the LOS Technical Advisory Group (LOSTAG), with participation from MPO and other regional partners. The findings informed WSDOT’s interim guidance and helped shape the policy landscape ahead of 2023 GMA reforms.
WSDOT Complete Streets Implementation, King and Snohomish Counties, WA* Lisa served as Program Manager for WSDOT’s Complete Streets rollout in the state’s most complex region, monitoring more than 100 projects and leading cross- disciplinary teams from early planning through design initiation. She facilitated multidisciplinary teams to incorporate safe facilities for active transportation and access to transit into projects, ensuring inclusive community engagement and addressing environmental justice concerns.
* Completed prior to joining Alta
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
75 YEARS OF EXPERIENCE
11 years
EDUCATION
BS, Civil Engineering, Iowa
State University
AREAS OF EXPERTISE
Design guidelines
Multi-use trail design
On-street bicycle design
Wayfinding
REGISTRATIONS
Professional Engineer:
CO (#0056849); AZ (#71106);
UT (#11782267-2202);
ID (P-21461); NV (#030607)
PROFESSIONAL
ASSOCIATIONS
WTS - Colorado Chapter
Institute of Transportation
Engineers
Chloe Ward, PE
Senior Engineer
Chloe joined Alta after discovering that her passion for active transportation could be translated into her career as an engineer. With 11 years of transportation engineering experience, Chloe is an expert in bicycle and pedestrian design ranging from small mountain towns to dense urban areas. She works on a range of projects, including on-street bicycle and pedestrian facilities, multi-use pathways and trails, and design guidelines. Chloe has led two rounds of multi-year trainings on bicycle and pedestrian facility design for the Colorado DOT. She also developed and facilitated trainings on Pedestrian and Bicycle Facility Design Course through the National Highway Institute (NHI) of the FHWA. She has provided similar trainings for the MPOs, DOTs, and City staff across the country.
Relevant Experience
FHWA Small Town and Rural Multimodal Networks Guide
Alta developed this guide for FHWA, which translates existing street design guidance and best practices for bicycle and pedestrian safety and comfort to the rural context. Chloe provided engineering perspective by researching existing national design guidance to use in the guide. She also offered a unique perspective from her background working in rural communities to provide insight on the guide’s recommendations.
San Luis Obispo Protected Bikeway Standard Detail, CA
Alta was asked to create standard design details for Protected Bike Lanes in a variety of contexts. Alta based these standard details on current national best practices for buffer and bike lane widths, types of protection, curb design, and raised or street-level protected bike lanes. The final standard design details will be used for future design and construction projects in San Luis Obispo for protected bike lanes. Chloe served as Project Manager for this project.
Neighborhood Byway Design Guide & Corridor Designs, Salt Lake City, UT Chloe is developing conceptual design for three planned corridors as part of this project. As part of the design guide, she is developing standard treatments for roadway crossings, traffic calming, signage and other infrastructure improvements along the City’s Neighborhood Byway routes. Alta will also make policy recommendations for data collection, how neighborhood byways interact with the City’s traffic calming program, and inter-division coordination. Alta is completing environmental permitting for the Kensington neighborhood byway in preparation for its construction.
Multimodal Options for a Vibrant Economy (MOVE), Glenwood Springs, CO Alta was part of a multi-disciplinary team performing alternatives analysis along Grand Avenue in Glenwood Springs, focused on options for a new Bus Rapid Transit (BRT) route through Glenwood Springs, with additional consideration for related multimodal improvements, parking utilization, and traffic circulation/efficiencies.
Chloe provided multimodal expertise by identifying and preparing conceptual designs for recommended bicycle and pedestrian improvements to encourage active transportation to transit services.
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
76 Jesús Contreras
Outreach Lead
YEARS OF EXPERIENCE
8 years
EDUCATION
Masters of City Planning, Urban
Design & Transportation, UC
Berkeley
BA Environmental Studies/
Economics, Sustainability
Studies Minor, UC Santa Cruz
AREAS OF EXPERTISE
Independent study
administration
Research and site analysis
Outreach and engagement
Data analysis
Quick-build implementation
Survey development and
administration
Jesús is a planner with a passion for collaborative design practices that center on lived-experiences and elevate community values. As a bike commuter who was born and raised in the Bay Area, Jesús seeks to improve the safety and reliability of active transportation options for all Bay Area residents and visitors. Prior to joining Alta, Jesús worked with bicycle and pedestrian programs at the City of Berkeley.
Relevant Experience
Caltrans District 4 Bicycle Superhighways Study, Bay Area, CA Alta is currently conducting a bicycle superhighway suitability and feasibility study throughout the nine Bay Area counties. The study addresses best practices in bicycle superhighway planning throughout the world and uses advanced data analytics to identify the best state highway corridor candidates for a bicycle superhighway. Jesús serves as a Planner on the project.
Hayward High Injury Network Safety Plan, CA
The Alta team, in partnership with Kimley-Horn, is leading the City of Hayward High Injury Network Safety Plan – an SS4A grant-funded project to redesign three of Hayward’s highest priority streets for serious and fatal injury collisions. Alta is leading public outreach, including partnerships with CBOs, for each of the three corridors. The Alta team is also leading advanced data analytics for near-miss collisions at 10 key intersections and is leading design for the Tennyson Road corridor in south Hayward.
The project will develop 35% design plans for each of the three corridors with a focus on transformative safety-based countermeasures for vulnerable road users. Jesus is serving as a Planner and leading outreach for this project.
MTC Origin Destination Study, Bay Area, CA
In order to gather information on people who make regional trips on foot, by bicycle or other emerging micromobility modes, MTC hired Alta to design an Active Transportation Origin-Destination Study. Alta will administer a statistically significant survey at multiple points along the Richmond-San Rafael Bicycle-Pedestrian Path, the Dumbarton Bridge, Golden Gate Bridge, and Napa Vine Trail. The study will intercept active transportation corridor users and obtain critical information such as their origin and destination, trip purpose, trip routing, trip length, trip frequency, demographics and attitudes related to both existing and future bicycle and pedestrian infrastructure and programs. Jesús is serving as Planner on the project.
Roseville Active Transportation Plan, CA
Jesús serves as the Planner for the development the City of Roseville’s Active Transportation Plan The Plan will focus on improving conditions for people walking, biking, and rolling (i.e., wheeled mobility devices used by people with disabilities, strollers, scooters, skateboards, etc.) throughout the City. The project will address active transportation needs citywide but will focus outreach and recommendations in areas of high need and historical disinvestment. More specifically, Alta is developing a comprehensive understanding of pedestrian and bicyclist needs and issues in the City.
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
77 YEARS OF EXPERIENCE
7 years
EDUCATION
MA, History, University of New
Orleans
BA, History, Baldwin Wallace
University
AREAS OF EXPERTISE
Bicycle and pedestrian
planning
Community engagement
Project coordination
Report/memo writing
REGISTRATIONS
League Cycling Instructor,
League of American Bicyclists
(# 7094)
PROFESSIONAL
HIGHLIGHTS
Graduate Teaching Assistant,
University of New Orleans,
2017-2019
Devan is a planner whose work is informed by her academic emphasis in international and urban history. Her experience includes research, community outreach, pedestrian and bicycle planning, writing, data analysis, and project management. Devan’s interest in the planning profession stems from the ways in which planning can help communities provide equitable and sustainable mobility options for residents and create active and healthy environments for everyone. Her exceptional organizational and communication skills keep projects on schedule and she excels at distilling complex information into digestible formats.
Relevant Experience
Complete Streets Design Guidelines, Culver City, CA
Devan was the Project Manager on this Complete Streets Design Guidelines document which unifies multiple city mobility plans and policies into a consolidated set of design and implementation standards. Devan organized and compiled previous city policies and documents as well as federal, national, and local design standards to guide the development of the document. As project manager, Devan led the team in the development of dozens of graphics to create a visually rich and informative document for the city, community, and developers. Devan also led unique and engaging outreach activities including walking tours, interactive workshops, and community events.
Bishop Downtown Specific Plan, CA
Alta led the development of a Downtown Specific Plan and Mixed-Use Overlay for the City of Bishop. This work creates a vibrant pedestrian-friendly environment in Bishop’s city center by establishing a framework for growth, function, and streetscape aesthetics.
The Plan includes development regulations, building and signage design guidelines, mobility recommendations, and implementation strategies. Devan served as a planner on this project and helped write the final Plan. Devan also acted as a project coordinator for this project and reviewed invoices and budget information.
CSU Stanislaus TDM Plan & Parking Feasibility Study, CA As part of the CSU Stanislaus TDM Study, Devan led the active transportation component for both the Stanislaus and Turlock campuses. Devan evaluated existing walking and biking conditions, including on-campus paths and trails, and off-campus active transportation infrastructure and transit access. Devan identified opportunities to enhance physical infrastructure (i.e. bike lanes and sidewalks) and recommended improvements to educational outreach and wayfinding to encourage walking and biking.
Devan also proposed strategies to expand support facilities, including increasing the availability of bike racks and other amenities.
Yorba Linda-Placentia Multi-Agency Active Transportation Plan, CA As Assistant Project Manager, Devan supported in the management of the Yorba Linda- Placentia ATP, a multi-jurisdictional Plan that included pedestrian, bicycle, and SRTS recommendations. Devan also led the development of the Yorba Linda Trails Master Plan, which was a separate, but complementary element of this ATP effort that identified opportunities to close trail gaps in Yorba Linda. Devan supported the identification of infrastructure improvements and worked closely with both cities to refine the recommendations to best reflect the city and community needs and desires.
Devan Gelle, LCI
Planning Lead
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
78 Petra Reyes
Planner
YEARS OF EXPERIENCE
3 years
EDUCATION
Master of City Planning, Master
of Public Health, UC Berkeley
BA, Political Science; Minor
in Law and Public Policy,
University of Southern
California
AREAS OF EXPERTISE
Outreach and stakeholder
engagement
Data analysis & visualizations
Petra comes to Alta after serving an internship with the City of Berkeley, Department of Public Works, Transportation Division. In that role, she conducted community outreach for four projects, coordinated bus stop improvements and service planning between the city and AC Transit, updated the city’s micromobility permitting policy by evaluating program data, and developing enforcement mechanisms to promote equitable distribution of services. She also designed visual aid materials, including the city’s warning citation for daylighting implementation. Her role also included analysis of geospatial data to project the impact of expanding residential parking permitting.
Relevant Experience
Campbell Multimodal Transportation Plan, CA
Alta is helping the City develop a plan that will act as a significant catalyst in modifying how the City provides for the mobility needs of its community members. The plan will focus on sustainable transportation improvements, creating a comprehensive and interconnected bicycle and pedestrian system that serves users of all ages and abilities. Petra developed existing conditions maps and conducted the plan review for this project.
Cupertino Active Transportation Plan, CA
Alta is working with the City of Cupertino to develop the City’s first Active Transportation Plan. This effort will combine and prioritize recommendations from the Vision Zero Action Plan, Pedestrian Plan, and Bike Plan. Petra contributed to the existing conditions memo and developing pedestrian project recommendations. Petra also led the development of the phase 2 outreach materials and presented at the Planning Commission.
Hayward High Injury Network Safety Plan, Hayward, CA
Alta is working with the City of Hayward to develop a High Injury Network (HIN) Safety Plan. This plan focuses on reducing fatal and serious injury on in two corridors along the HIN. Petra contributed to public outreach planning and staffing. She also contributed to the Advanced Analytics Memo.
Berkeley Bike Plan Update 2024, CA
Alta is working with the City of Berkeley to update their Bike Plan (2017). This effort revisits the previous bike plan, updates recommendations, and develops new ones.
Petra contributed to the implementation strategy and plan document preparation tasks.
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
79 Migi Lee
Transit Planner
YEARS OF EXPERIENCE
18 years
EDUCATION
MS, Urban Planning, Columbia
University, New York
BA, Architecture, UC Berkeley
AREAS OF EXPERTISE
NEPA/CEQA
Transportation impact studies
(TIS)
Multimodal circulation studies
Transportation management
plan (TMP)
VMT analysis
Transportation demand
management (TDM)
Migi is a well rounded transportation planner with particular expertise in transportation demand management (TDM) and NEPA/CEQA documents. She offers a broad range of experience in the successful implementation of TDM programs, including processing user data to identify target populations for carpool matching opportunities and assessing service gaps in transit and bicycle connections. Her comprehensive California Environmental Quality Act (CEQA) experience comprises Initial Studies, Negative Declarations, Mitigated Negative Declarations, and Environmental Impact Reports/Environmental Impact Statements (EIR/EIS) for projects ranging from large- scale redevelopment and infrastructure projects to modest urban infill developments.
Relevant Experience
SFMTA Zero Emission Bus Project, San Francisco, CA
Migi assessed staffing and workforce training implications of SFMTA’s transition to a zero-emission, battery-electric bus (BEB) fleet. She conducted interviews with staff across Transit Operations, Fleet Maintenance, and Maintenance of Way to document existing procedures and anticipated changes resulting from BEB deployment. Migi also synthesized staff perspectives to identify future operational and training needs and supported development of recommendations informed by SFMTA staff input, training providers, and peer public transit agencies operating BEB fleets. She helped develop recommendations informed by SFMTA staff input, training providers, and peer transit agencies operating BEB vehicles.
LA Metro Countywide Bus Rapid Transit System Study, Los Angeles County, CA Migi was the transportation planner responsible for analyzing systemwide bus ridership in Los Angeles County and identifying a priority list of 12 potential BRT corridors. The project analyzed existing ridership data for approximately 100 candidate LA Metro and other regional and municipal bus lines in the 12 corridors. Based on that analysis, the team selected 12 priority BRT corridors (out of a total of 43 candidate corridors) with the most potential ridership.
Broadway BRT, Oakland, CA
Migi was the Project Manager for this project. An existing BRT, previously implemented by AC Transit, already exists along Broadway from 20th to 11th Street. This project will extend it further south to 2nd Street near the Waterfront and north to Grand Avenue.
Migi led both parking and traffic studies and collaborated with the project team on alignment and intersection design. The 100% design plan had been submitted to the City of Oakland for approval.
Van Ness Avenue Bus Rapid Transit Project EIS/EIR, San Francisco, CA Migi performed the transportation analysis for the Van Ness Avenue BRT EIR/EIS, evaluating conversion of a six-lane arterial to a two-lane transit-focused corridor.
Migi analyzed traffic diversion to parallel routes and modal shift impacts associated with BRT implementation. She also completed technical analyses for multiple BRT configurations across two horizon years in coordination with SFCTA.
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
80 Terri O’Connor, AICP
Curbside Management Lead
Terri has 20 years of experience as a transportation planner in California, including award-winning work for the Metropolitan Transportation Commission, the City of San Diego, and BART. Terri’s work emphasizes a community-based consensus-building process to develop guiding principles, which are used to steer the development of transportation planning efforts. She has a track record of addressing parking needs and developing innovative parking management strategies for downtowns and neighborhoods and has successfully developed parking management plans for the Cities of Menlo Park, Redwood City, Mountain View, Los Altos, San José, San Mateo, Napa, Emeryville, and Berkeley.
Relevant Experience
Five Wounds Urban Village Specific Plan, San Jose, CA
Alta is working with the City of San Jose to develop a district-wide shared parking approach that draws on policy recommendations from the 28th Street VTA TOC Playbook and lessons learned in the Berryessa Urban Village (BBUV) Parking and TDM Program. The Berryessa program was led by Terri (while working for a former employer) and established a development-based incentive framework for an urban village shared parking district and transportation management process, all of which are directly applicable to the project study area.
VTA Transit Pass and TDM Policy Guidelines, Santa Clara County, CA Under an on-call contract, Alta was engaged by VTA to evaluate three (3) transit pass scenarios for their potential to add new transit riders on VTA’s services for the purpose of developing a TOD transit pass policy. Additionally, Alta developed detailed guidelines for the implementation of a TOD TDM Policy. The effort included support at city stakeholder, committee, and board meetings. The revised TOD TDM policy was approved by the VTA Board of Directors on January 11, 2024.
Shoreline Transportation Study, Mountain View, CA*
Terri worked as Deputy Project Manager, analyzing how multimodal transportation policies and investments would affect the Shoreline area in accommodating the City’s planned growth and achieve General Plan objectives through transit and alternative modes.
BayFair BART Station Area Improvement Plan (SAIP), San Francisco, CA* BART partnered with the City of San Leandro, the County of Alameda, and Madison Marquette, owners of San Leandro’s Bay Fair Center, to improve safety and security around the half-mile radius of the Bay Fair Station area. Terri was a member of the consultant team led by Placeworks. She served as parking and mobility advisor for the SAIP. During the Bay Fair BART TOD & Access Plan process, the issues of personal safety and security emerged as the biggest concern for the Bayfair community and BART patrons alike. The plan won the 2010 Focused Issue Planning Award of Merit, California APA, Northern Section.
* Completed prior to joining Alta
YEARS OF EXPERIENCE
20 years
EDUCATION
MS, Transportation
Engineering/City Planning, UC
Berkeley
MEM, Engineering
Management, Dartmouth
College
BS, Civil and Environmental
Engineering, Northeastern
University
AREAS OF EXPERTISE
Transportation demand
management (TDM)
Innovative parking
management strategies
Parking management plans
Transit-oriented developments
Regional parking policy
development
REGISTRATIONS &
CERTIFICATIONS
American Institute of Certified
Planners (#02273)
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
81 Maggie White, PE
Engineer
Maggie is a Professional Engineer with strong experience designing projects from concept level alternatives through final design. Her project experience includes interdisciplinary design reviews, coordination and collaboration with consultants, working on 3-D intersections and corridor designs, ADA curb ramps, Complete Streets, as well as roadway design and signing and striping projects. She is inspired to work on active transportation projects that increase the connectivity of the community where she lives.
Relevant Experience
People Movement Improvements, Glendora, CA
Alta is delivering the final design for the People Movement Project, which is part of the City of Glendora Sustainable Multimodal Improvement Project Phase 1 (contracted through the San Gabriel Valley Council of Governments). This phase of the project is comprised of two projects: Glendora Avenue Project and Little Dalton Wash Project, which together will deliver key first/last mile connectivity improvements to the Metro A Line and fully develop the Glendora Urban Trail System. The Glendora Avenue project requires the construction of a half mile of raised Class IV protected bikeway and pedestrian improvements. The Little Dalton Wash project consists of 1.7 miles of Class I bicycle and pedestrian facilities to provide connectivity between the Colby Trail and Dinkbiner Park. The design includes intersection crossing improvements, an on-street Class III bike route due to tight right-of-way constraints, native landscaping, and park amenities. Maggie designed the class IV bike lane as well as expanded sidewalks, bus pullouts and a roundabout.
73rd Active Routes to Transit, Oakland, CA
Maggie designed three alternative design approaches for adding bike facilities to 73rd Avenue. The three alternatives included a median bike path, frontage roads with bike sharrows, and a buffered bike lane.
East Palo Alto Traffic Circle Concepts, CA
Alta is preparing 30% conceptual plans and an estimate for two mini-roundabouts on Pulgas Avenue in the City of East Palo Alto. The City of East Palo Alto constructed two Quick Build traffic circles and based on feedback the City received, they wanted to move forward with constructing a more permanent and aesthetically pleasing solution.
Alta is working closely with the City to incorporate a design that will accommodate SamTrans buses. Designs include a left turn for a bus around these mini-roundabouts using AutoTurn and field measurements to determine an approximate roadway width and intersection geometry.
7th Street Connection Project, Oakland, CA
Maggie designed and analyzed three buffered and protected bike lane alternatives along the 7th Street corridor. She also designed the signing and striping plans for the most preferred alternative. The project is adding bike lanes on the 7th Street corridor between West Oakland BART at Mandela Parkway to Martin Luther King Jr. Boulevard.
YEARS OF EXPERIENCE
7 years
EDUCATION
BS, Civil Engineering,
University of California Los
Angeles
AREAS OF EXPERTISE
ADA curb ramp design
Complete streets design
Signing and striping
REGISTRATIONS
Professional Engineer,
California (#96787)
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
82 Amanda Zucker, PE
Engineer
YEARS OF EXPERIENCE
9 years
EDUCATION
BS, Civil & Environmental
Engineering, University of
California, Davis
AREAS OF EXPERTISE
AutoCAD
Civil 3D
Land Development Site
Planning
Surveying
Stormwater Design
Utility Design
Pavement Design
REGISTRATIONS
Professional Civil Engineer:
CA (#96971)
Amanda has nine years of progressive experience in land development, stormwater and utility design, and project coordination across public and private sectors. Her proven track record in managing multidisciplinary teams, preparing construction documentation, and leading agency submittals is demonstrated in strong technical background in AutoCAD, grading and drainage, roadway and utility design. She is passionate about sustainable engineering, effective mentorship, and delivering efficient, regulatory-compliant solutions throughout the Bay Area.
Relevant Experience
Adeline Street Transportation Improvements, Berkeley, CA Amanda is serving as the Project Engineer helping the city identify specific locations along the Adeline Street corridor for people centric spaces and locations for sustainable infrastructure improvements and significant bicycle and pedestrian safety upgrades. Tasked with performing analysis to re-configure Adeline Street from a 6-lane roadway to a 4-lane roadway, this project will add a separated bike lane and increase sidewalk widths along the entire stretch of Adeline Street within the project limits.
Metro Crossing, Fremont, CA*
As Project Coordinator, Amanda developed engineering PS&E’s and Safe Routes to Schools Plan for a site plan including residential condos, mixed-use development, affordable housing, apartments, clubhouse, parking. She developed master plans for sitewide accessibility and phasing plans for construction. Amanda provided technical training to the engineering team to develop plans on AutoCAD and led coordination with the project architect, landscape architect, joint trench and consultants, surveyors, mapping, City, and Client. As part of the SRTS component, she designed intersection improvements and improved sidewalk and bike paths, and coordinated with agencies and stakeholders to design roadway under BART/UPRR/VTA overpass. She prepared maps, such as plats & legals for easements and lot line adjustments. The purpose of the project is to provide a transit-oriented-development (TOD) adjacent to BART public transit station.
The Greenway, Sunnyvale, CA*
As Project Manager, Amanda prepared engineering PS&E’s and bond estimates for a residential development project converted from a previously commercially zoned district. She performed design of the site plan and adjacent streets, stormwater and utilities, signing & striping, and Rails to Trails conversion, and developed master plans for sitewide accessibility. Amanda provided technical training to the engineering team to develop plans on AutoCAD and led coordination with the project architect, landscape architect, joint trench and MEP consultants, surveyors, mapping, City, and Client. The purpose of the project is to develop high-density residential in close proximity to regional transit while developing a bicycle and open space network and addressing California’s housing shortage crisis.
YEARS OF EXPERIENCE
13 years
EDUCATION
BA, Broadcast Journalism
University of Maryland, College
Park
AREAS OF EXPERTISE
Government Affairs
Crisis Communications
Construction/Transportation
PROFESSIONAL
HIGHLIGHTS
PRSA Hampton Roads Chapter,
Pinnacle Award, Community
Relations for “64 Express
Lanes” 2018
Governor’s Transportation
Safety Award Winner
for “National Work Zone
Awareness Week” 2018
Drive Safe HR Martin H.
Schlosser Award for Traffic
Safety Activism 2018
Nina Napolitano
Manager of Public Affairs/Outreach Lead
Nina is a Manager of Public Affairs at Bodewell Group. In this role, she uses her background in public information, government relations, crisis communications, community outreach, and strategic planning to provide communication services to a variety of public and private clients in the state of California. Before joining Bodewell, Napolitano worked as a Senior Communications Specialist for the Virginia Department of Transportation (VDOT), where she spearheaded multiple award-winning transportation outreach and public safety campaigns.
Relevant Experience
TradePort California, Fresno, CA
Fresno Council of Governments (FCOG) is studying potential locations for its proposed TradePort California (TradePort CA) project. TradePort CA is a proposed shipping hub designed to facilitate the movement of goods to and from the Central Valley. Choosing the right location ensures goods can move from trucks to trains seamlessly, reducing traffic, cutting down on impacts to local communities, and reducing the amount of truck-related emissions in the region. Napolitano drafted copy for an upcoming public survey and coordinated updates to outreach materials. She also participated in client calls to discuss key objectives and assignments.
Lockeford-Lodi, San Joaquin County, CA
Pacific Gas & Electric (PG&E) has proposed construction of a new 230 kV transmission system with approximately 10.6 miles of new 230 kV power lines, multiple updates to existing substations, and several newly constructed facilities amidst other improvements. The goal is to address reliability and capacity issues in the area.
Napolitano has participated in client calls to discuss emerging project needs, and she has also drafted updates to the public outreach plan based on client feedback.
Paso Robles Area Reinforcement Project, Paso Robles, CA PG&E is undertaking 3 miles of reconductoring work between the Paso Robles Substation and Buena Vista Substation in Paso Robles, CA. The project includes removing aging electrical equipment and replacing it with new power lines and conductors. The goal is to improve reliability and support future development in the area. Napolitano conducted extensive research to understand the background of this project and identified stakeholder stances to support the public outreach strategy.
She also drafted key updates to materials to reflect emerging developments.
Stakeholder Engagement and Public Education Program, Fresno, CA The City of Fresno Department of Public Utilities (DPU) is planning a public education campaign to improve the efficiency and effectiveness of its recycling program.
Currently, a lack of awareness about how to dispose of materials correctly is creating cost overruns and diverting valuable tax dollars from other potential projects in the city. As the project continues to develop, Napolitano will support with creating and coordinating delivery of materials.
ALTA PLANNING + DESIGN, INC. Contractor Services for Transit Design Guidelines 83
ALTA PLANNING + DESIGN, INC.
Contractor Services for Transit Design Guidelines
84 YEARS OF EXPERIENCE
5 years
EDUCATION
AA, Communications, Fresno
City College
AREAS OF EXPERTISE
Press Release Writing &
Distribution
Social Media - Caption Writing
Multicultural Outreach
Social Media Management
PROFESSIONAL
HIGHLIGHTS
CalSPRA - 2023 Award of Merit
General Publications /
Collateral Materials
CalSPRA - 2023 Award of Merit
Internal Communications
Campaign
CalSPRA - 2024 Award of Merit
Multimedia / Visual
Communication
Jordan Baez
Account Coordinator/Outreach Support
Jordan is an Account Coordinator at Bodewell Strategies, where she plays an integral role in developing and executing communication and public outreach campaigns for a wide range of clients, particularly in the areas of water, land use, and transportation.
With a keen ability to craft engaging, innovative content, Jordan specializes in creating compelling messaging across diverse platforms, including social media, newsletters, press releases and other marketing collateral.
Relevant Experience
Microtransit Feasibility Study, Madera, CA
Jordan developed an engagement plan designed to facilitate outreach efforts and to collect community feedback regarding the study. Additionally, she coordinated the project website by securing a contract with Social Pinpoint and managing the development of the messaging platform, which provided guidance for all associated communication materials.
Madera County Transportation Commission 2026, Regional Transportation Plan and Sustainable Communities Strategy, Madera, CA
This project will engage Madera County residents in the development of the Regional Transportation Plan and Sustainable Communities Strategy (RTP/SCS) through extensive outreach across multiple platforms.
Jordan will educate the public about the RTP/SCS process, ensuring broad awareness using the “Rule of 7” to reach people in diverse ways. By partnering with community leaders and stakeholders, she will form a network of transportation advocates to promote participation. The outreach will be inclusive, with tailored communications, multilingual materials, and accessible venues, ensuring all communities.
Community Resource Center, Greater California
Contribute to the development and delivery of comprehensive training materials for over 1,000 staff members in preparation for their roles at Community Resource Center (CRC) sites during Public Safety Power Shutoffs (PSPS) and extreme weather events.
This included creating and standardizing content on emergency protocols, customer service best practices, safety measures, and resource management, ensuring that all staff were equipped with the necessary knowledge.