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080123 ASD InfoSend Purchase Order for Print and Mail Services Finance Invoices Cost Proposal

City Council - Successor Agency - Housing Authority
August 1, 2023

Document
080123 ASD InfoSend Purchase Order for Print and Mail Services Finance Invoices Cost Proposal
Meeting
August 1, 2023
Body
City Council - Successor Agency - Housing Authority
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Text extracted from the city's file for reading and search. Open the original on fullerton.legistar1.com. That file is the official record.

InfoSend is appreciative for the opportunity to present this proposal for:

Data Processing Print & Mail

City of Fullerton
Finance Invoices

Provided By:

Kelly Law
Territory Sales Manager
M: 949.566.3891
[email protected]

InfoSend, Inc.

California | Illinois | Texas | Florida | Massachusetts (Affiliate)

www.infosend.com

July 26, 2023

This proposal is valid for 90 days.

InfoSend is a proud member and supporter of:

An Innovative Outsourcing Partner

The information in this proposal is confidential and is not to be used or disclosed except to the recipient’s employees, officers and agents engaged in evaluating this proposal.

2 InfoSend Data Processing, Print and Mail Pricing

Document Production Summary
Finance Invoices, Fire, FSE, Property Damage
Package includes: one printed page up to 2/2 ink, InfoSend outgoing #10 envelope, InfoSend #9 return envelope
$0.65 per document

Finished mail pieces are delivered to the USPS within one (1) business day. If electronic PDF samples (proofs) are requested then the mailing will be completed within one day of sample approval. File upload deadline for next-day mailing is 3:00PM local time at the production facility designated for your account. If samples are required then they must be approved by 5:30PM local time for the file to be mailed by the next business day.

The below provides the components of the summary price given above. All pricing is based on “ Client Volume Assumptions” listed below and excludes applicable sales tax.

Data Processing
Setup Fee - Express PDF Input Files $2000.00 – covering finance invoices, fire, FSE, property damage
Data Processing Fee (per document) $0.05

Printing and Mailing Service
Printing & Mailing Fee per page with up to 4/1 Ink $0.542 USPS Postage Pass-through
A postage deposit will be required prior to starting service.

Excess Pages Handwork Surcharge (per mail piece) $0.35
Address Updates – per “hit” (address that gets updated) $0.30 NCOA $0.30 ACS
*Prices assume normal ink/toner coverage for business documents. Flood coating the entire page in color or other types of ext remely high coverage designs may cost more or not be technically feasible. Extremely high coverage designs can cause content to ble ed through to the other side of the page or to cause the page to curl too much to work properly with high-speed mail inserting equipment.

Materials
Standard 8.5” x 11” Paper Stock (per sheet) $0.015
Standard Double Window Outgoing #10 Envelope $0.023
Standard Single Window Return #9 Envelope $0.020

Insert Services
InfoSend Produced Quoted based on specification
Envelope Messaging (Snipes) Quoted based on specification Electronic Inserts $0.01 per insert
Inserting Fee $0.01 per insert

Optional Document Services
Enhanced Print Quality $0.02
Print Image Archiving (Per Document Image), with included USPS mail tracking $0.01 - For 12 Months of Retention $0.022 - For 24 Months of Retention
$0.027 - For 36 Months of Retention
Professional Services Rate (per hour) $175.00
Returned Mail Handling $0.35 per reported returned mail piece

The information in this proposal is confidential and is not to be used or disclosed except to the recipient’s employees, officers and agents engaged in evaluating this proposal.

3 Fee Explanations

Data Processing
• Setup Fee - Express PDF Input: requires a final composed PDF is uploaded to InfoSend for processing. Clients maintain co ntrol of document look and feel, but InfoSend designs a program to parse the necessary data from the PDF. • Setup Fee - Data Only Input: requires the client provide a flat data extract, InfoSend creates, hosts and maintains an application to generate documents. Existing document design is copied. • Document Re-Design Fee: using the “Data Only Input” method, InfoSend’s Client Services Team assists in redesigning the format of printed documents to improve communications or to take advantage of new printing capabilities. • Data Processing Fee: per document image that is processed by the InfoSend system for output.

Printing and Mailing Service
• Print Fee: price includes baseline number of colors printed on the front and back of the document. All variable and static images are dynamically imaged onto white form with a perforation. • Postage: clients are invoiced for the exact postage used. Leveraging InfoSend’s USPS compliance and expertise, c lients are provided the lowest possible USPS automated rates when client batches qualify. • Batch Fee: assessed to cover InfoSend costs when batches transferred to InfoSend fall below threshold. • Excess Pages Handwork Surcharge: surcharge is assessed per mail piece (not per page). This surcharge only applies to multiple page bills that have too many pages to be inserted into a #10 envelope by machine. This surcharge covers the necessary manual labor required to process these mail pieces.
• Address Updates – NCOALink or ACS: per reported update. InfoSend electronically reports the addresses it received in your data that need to be updated because the customer filed a Change of Address Report with the USPS. Cost is per update.

Materials
• Paper Stock: white paper stock with or without perforation. Paper is 8.5x11” and 24lb. Price includes all inventory costs. A larger

8.5x14” format is available at a higher material cost and higher printing cost. • Outgoing #10 Envelope: #10 InfoSend Standard Double Window Outgoing Envelope. Includes security tint pri nted on the inside of the paper stock and clear film that prevent the contents of the envelope from being viewed. Sourced with sustainably logge d paper (SFI).
• Return #9 Envelope: #9 InfoSend Standard Single Window Return Envelope. Includes the same security tint and SFI paper as the #10.

Insert Services
• InfoSend Produced Inserts: utilizing InfoSend printing and/or design services, inserts can be produced by InfoSend. Price quoted on request.
• Envelope Messaging (Snipes): custom messages and images can be printed onto the standard InfoSend #10 double window envelope as a more cost-effective alternative to pre-manufactured custom envelopes. The price depends on the artwork – number of colors and whether it prints on one or both sides of the envelope, as well as order quantity. Price is quoted upon request. • Electronic Inserts: fee per digital image of a physically produced insert included in the PDF copy of a document. Ensures that client representatives and client customers can get the same information in the electronic bill as would go out physically. • Inserting Fee: client provided or InfoSend produced inserts to be included with InfoSend produced mail . Additional fee applies if insert arrives at InfoSend but requires folding prior to insertion. Setup fees may apply for programming selective inserting. InfoSend- printed inserts are quoted upon request.

Optional Document Services
• Enhanced Print Quality: the baseline print image quality for transactional documents such as statements and invoices is 600 x 600 DPI. Work produced from InfoSend’s Anaheim facility can be printed at an enhanced image quality at an additional cost. This option uses high definition pigment ink & variable drop sizes to achieve a perceived 1200 x 1200 DPI image quality. • Print Image Archiving: fee per document to process , index, and store a document as a PDF for a set number of months. PDFs are securely accessed using an InfoSend website application, and includes USPS mail tracking for all outbound First Class mailed documents. Setup fees may apply depending on configuration needs. • Professional Services Fee: per hour and performed only upon request for customizations made to processing program or document format after go-live. Work is only started after receiving client approval of a formal quote. • Returned Mail Handling: InfoSend will provide electronic reporting of mail that is returned by USPS, s aving clients the hassle of receiving and opening returned mail to update records. All records which are not delivered will be securely destroyed and recycled after reporting.

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