June 27, 2023
GLASS BOX TECHNOLOGY, INC.
Statement of Work for City of Fullerton
Library Conference Room Audio Video Upgrade
Glass Box Technology, Inc.
06/27/2023
June 27, 2023
This Statement of Work is made this 27th of June 2023 (“Effective Date”), by and between Glass Box Technology Inc., with its principal office located at 1902 Wright Place Suite 200, Carlsbad, CA 92008 (hereinafter referred to as “Supplier”) and City of Fullerton, with its principal place of business at 303 West Commonwealth Avenue, Fullerton CA 92832 (hereinafter referred to as “Customer”). Supplier and Customer may also be referred individually as “Party” or collectively as “Parties.”
Glass Box has been retained by the City of Fullerton to provide project management for the upgrade of the audio video systems in the Main Library Conference Room. This will include integrating new devices with the current Fullerton network.
Scope
• Analysis of existing / current system setup up, configuration and integration point(s) • Define scope of upgrade, system set-up, configuration, testing, training and support necessary
• Management and partnership with vendor to complete project • Track and schedule all tasks associated with implementation • Management of project budget throughout project lifecycle • Oversight, management, and support of project configuration, testing, issue tracking, resolution and training necessary
• Provide secure network connection for streaming device and provision conferencing unit • Perform all Go-Live readiness and Go-Live activities
• Provide post Go-Live support
• Provide direction to vendors on behalf of the City of Fullerton • Manage project to the completion and fulfillment of original scope • Provide all key project documentation and support to the City of Fullerton post Go-Live
Description Hours Rate/hr. Total Cost
Senior Project Manager 65 $250 $16,250.00
Senior Network Engineer 20 $250 $5,000.00
Systems Architect 20 $250 $5,000.00
Total Project Cost: $26,250.00
June 27, 2023
• Pre‐Scheduled Work is when Customer notifies Supplier at least three business days in advance of date/time.
• Supplier makes no guarantee that resources will be available to respond to emergency requests. Unscheduled requests will be handled using commercially reasonable efforts only. • Normal Business Hours (NBH) are defined as Monday through Friday 8am‐5pm, except for Supplier holidays.
• A minimum of four hours shall be charged for any work done onsite. • A minimum of one hour shall be charged for any work done remotely. • All work shall be billed in 30‐minute increments after any minimums have been applied. • All materials used shall be billed separately.
• Services rendered will be deducted from the posted purchase order. Any purchase order issued under this SOW shall expire within one (1) year of issuance. • Regular statements of the balance of the agreement will be provided. When the balance has been depleted, further Services are conditioned on Customer’s issuance of a new purchase order under this SOW. A new agreement or change request is not required unless Supplier pricing has changed
June 27, 2023
Commencement and Completion dates represent a proposed one-year term; actual term will be from the date of the purchase order until the expiration of the last purchase order issued hereunder. Either Party may terminate the SOW for any reason on thirty (30) days prior written notice to the other Party. Upon any such termination, Supplier will be paid all fees and expenses which have been incurred or earned in connection with the performance of the Services through the effective date of such termination. Additionally, in the event Customer cancels any Services with less than one (1) week prior notice, Customer shall reimburse Supplier for any non‐ refundable expenses incurred in preparation for such cancelled Services.
• THE PRICING IN THIS SOW IS VALID FOR 60 DAYS FROM DELIVERY TO THE CUSTOMER.
• CUSTOMER SHALL PAY, IN ACCORDANCE WITH THE RELEVANT TERMS AND CONDITIONS OF THE AGREEMENT, A FEE FOR SUPPLIER’S PERFORMANCE OF SERVICES FOR THE PROJECT.
• EXCEPT PURSUANT TO A CUSTOMER REQUEST, CUSTOMER WILL ONLY BE BILLED FOR SERVICES RENDERED, WITH PRIOR CUSTOMER APPROVAL.
UNDER NO CIRCUMSTANCES SHALL ANY PURCHASE ORDER FURNISHED BY
CUSTOMER BE CONSTRUED AS A MINIMUM PURCHASE COMMITMENT ON THE PART OF CUSTOMER.
• PAYMENTS ARE DUE TO SUPPLIER WITHIN 30 DAYS AFTER CUSTOMER’S RECEIPTOF AN INVOICE AGAINST THIS AGREEMENT.
June 27, 2023
• SUPPLIER WILL NOT BE LIABLE FOR ANY FAILURE TO PERFORM THE
SERVICES, TO THE EXTENT THAT THE FAILURE IS CAUSED BY
CUSTOMER’S LACK OF COOPERATION.
• SUPPLIER WILL NOT BE HELD RESPONSIBLE FOR DATA LOSS. BACKUPS SHOULD BE PERFORMED PRIOR TO WORK STARTING. ALL DATA IS THE RESPONSIBILITY OF THE CUSTOMER.
• SUPPLIER WILL NOT BE HELD LIABLE FOR SOFTWARE LICENSE COMPLIANCE. SOFTWARE LICENSE COMPLIANCE IS BETWEEN THE
CUSTOMER AND THE SOFTWARE COMPANY.
• SUPPLIER WILL NOT BE HELD FOR ADDITIONAL WORK NOT LISTED IN THIS SOW. AN ADDENDUM MUST BE WRITTEN AND APPROVED BY BOTH
SUPPLIER AND THE CUSTOMER BEFORE ADDITIONAL WORK CAN BE STARTED.
• SUPPLIER WILL NOT BE HELD RESPONSIBLE FOR DELAYS OR FAILURES
TO PERFORM HEREUNDER DUE TO CAUSES BEYOND ITS REASONABLE
CONTROL (INCLUDING, WITHOUT LIMITATION, ACTS OF GOD, FIRE,
FLOOD, WAR, EXPLOSION, SABOTAGE, TERRORISM, EMBARGO, CIVIL
COMMOTION, ACTS OR OMISSIONS OF ANY GOVERNMENT ENTITY,
SUPPLIER DELAYS, COMMUNICATIONS OR POWER FAILURE,
EQUIPMENT OR SOFTWARE MALFUNCTION, OR LABOR DISPUTES).
• SUPPLIER WILL NOT BE HELD RESPONSIBLE FOR DELAYS OR FAILURES
TO PERFORM RELATED TO CUSTOM CONFIGURED OR SPECIALIZED
HARDWARE OR SOFTWARE NEEDING MODIFICATION BY THE
MANUFACTURER.
• SUPPLIER WILL NOT BE HELD RESPONSIBLE FOR DELAYS OR
FAILURES TO PERFORM RELATED TO DATA CONVERSION BEING
PERFORMED BY CUSTOM CONFIGURED OR SPECIALIZED SOFTWARE
MANUFACTURER.
• CUSTOMER REPRESENTS AND WARRANTS THAT IT HAS ALL RIGHT, TITLE
AND INTEREST IN AND TO ANY DATA FURNISHED IN CONNECTION WITH
THE SERVICES AND/OR THAT IT HAS OBTAINED ALL NECESSARY
CONSENTS, PERMISSIONS AND RELEASES NECESSARY FOR SUPPLIER TO PERFORM ITS OBLIGATIONS UNDER THIS SOW.
June 27, 2023
Each Party hereby acknowledges and confirms that it has read this SOW and accepts and approves the scope of work and terms and conditions. Each Party understands that should additional work be required that by its nature could not have been known or determined at the time this SOW was executed, a mutually agreeable written change- order describing the additional work and any related expenses will be required.
This SOW must be signed and returned before work can begin. Please sign and return to Supplier.
IN WITNESS WHEREOF, the Parties hereto have caused this Agreement to be executed by their duly authorized representatives as of the Effective Date.
Partner: Glass Box Technology Client: City of Fullerton
By:
By:
Name: John O’Hara Name:
Title: CTO Title:
Date: Date: