Whatever your role, you’re facing a mountain
of paperwork and trying to control the chaos.
Not anymore!
eReviews makes it easy to submit permit
applications, view files and attachments, launch
Bluebeam®, review resubmittals, issue new permits,
and check submittal statuses on multiple devices.
Submit
Application
Log into
Civic Access portal
Begin application
Clearly see requirements
Easily upload files
Receive
File Task
Receive notification
and task
Open task and see all
submitted files
Accept
Files
Start submittal
Route files to reviewer
Mark up
Files
Receive email with
assignment and Bluebeam
session invitation
View files for review in
Bluebeam
Use custom toolbox to
make markups
Enter
Comments/
Corrections
Track and prioritize
workload in
Enterprise Permitting
& Licensing software
Drill down to plan
summary, reference
specific codes,
provide clarity around
correcting violations,
indicate specific files
for resubmittal,
update outcome of
review, enter final
comments
Review
Submittal
Receive task on dashboard
Open task to see
comprehensive list of
markups and overview of
files (if any) requested for
resubmittal
Approve
Submittal
Move permit toward
issuance and notify
general contractor
Review
Approved Permit
Receive alert on phone that
permit is approved
Monitor Plans and Reviewers
Monitor new plans and keep track of submittals
with upcoming due dates
Keep tabs on reviewer with built-in communication
tools to ensure deadlines are met
Monitor Workload and Deadlines
Enterprise Permitting & Licensing eReviews
powered by EnerGov™
Supervisor
In charge of managing
citizen service levels
START
FINISH
Plan Review
Coordinator
Answers questions, relays
information to general
contractor, gets feedback
for reviewer
Plan
Reviewer
Marks up files and
submits comments to
general contractor
General
Contractor
Applies for permits and
wants them approved ASAP
Reject Files
Notice some files are
missing information
Send files back with
instructions on what to fix
Receive
Notification
Receive email with
notification of missing/
incorrect information
Fix Error
Log into Civic Access portal
Follow alert to instructions
Fix issues and
reupload file(s)
Receive
Notification
Receive notification that
general contractor
uploaded required files
Reject Submittal
Notice reviewer flagged
some files for resubmittal
Notify general contractor
that review failed
Receive
Notification
Receive email with
notification of missing/
incorrect information
Keep track of how staff is performing Reassign reviews to ensure everyone has a manageable workload and all deadlines are met
e: [email protected]
p: 888.355.1093
w: tylertech.com/eReviews
CI-EPL-APA-HO-8581-22238-BE-0222
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