RESOLUTION NO. 2024-XXX
A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF FULLERTON,
CALIFORNIA, ADOPTING A PERSONNEL CLASSIFICATION PLAN
CLASSIFICATION SPECIFICATION AND AMENDING RESOLUTION
NO. 2023-0 52 (FULLERTON MUNICIPAL EMPLOYEES
FEDERATION) APPENDIX A
1 THE CITY COUNCIL OF THE CITY O F FULLERTON RESOLVES AS FOLLOWS:
1. City Council establishes the following new classifications and adds to the classification plan:
Effective Date Title
Community Outreach Specialist October 2024
2. City Council adopts the following new classification specifications (attached):
Title Effective Date
Community Outreach Specialist October 2024
3. City Council amends Resolution No. 2023-0 52 (Fullerton Municipal E mployees Federation) Appendix A1 (attached) as follows:
Title Range Bottom Top
Community Outreach Specialist 460 $5,3 90 $6,8 80
4. This resolution becomes effective October 1, 2024.
ADOPTED BY THE FULLERTON CITY COUNCI L ON OCTOBER 1, 2024. _________
_________________
Nicholas Dunlap
Mayor
ATTEST:
_____________________________
Lucinda Williams, MMC
City Cle
rk
_____________________________
Date
Resolution 2024-XXX
A
ttachments:
• Attachment 1 – Community Outreach Specialist Classification Specification • Attachment 2 – Fullerton Municipal Employees Federation Appendix A1 City of Fullerton Class Specification OCTOBER 2024
COMMUNITY OUTREACH SPECIALIST
Definition:
Under general supervision, performs dedicated outreach and case management to individuals experiencing homelessness in the City of Fullerton and surrounding areas; provides intervention services; assists in obtaining resources from community organizations in conjunction with local government agencies, law enforcement, and community stakeholders and performs related work as required.
Essential Duties and Responsibilities:
The following responsibilities and essential duties are performed on a frequent and recurring basis by an incumbent. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.
Coordinates and participates in the day -to-day operations of homeless outreach and engagement.
Visits and canvases neighborhoods, transportation hubs, parks, riverbeds, businesses, and trails in search of individuals experiencing homelessness.
Visits with individuals experiencing homelessness and promotes and encourages participation in shelters and programs and resources that enable them to become stable and sheltered.
Collaborates with code and l aw enforcement and provides resources pertaining to homelessness, and uninhabitable or overcrowded structures to include those in businesses, single and multi-family housing, other structures, vacant lots and other properties.
Develops and maintains relationships with various public and private service agencies, community groups and the faith-based community to obtain services for clients.
Keeps abreast of emerging trends, developments, innovative practices and changes to legislation in the field of homelessness and community outreach and engagement.
Acts as a representative of the city, to the homeless and residents regarding questions, and activities in the provision of homeless outreach and engagement program operations and services.
Identifies short-term and long- term client needs, provides resources and referrals and coordinates service delivery plans.
Assists police personnel in non-enforcement situations involving homeless clients and obtains appropriate care for clients.
Assists safety personnel with non -psychiatric emergencies such as transporting clients to substance abuse treatment ; may interface with hospital personnel regarding emergency services and recuperative care for homeless clients.
Community Outreach Specialist
Maintains accurate, timely, and compliant documentation and records; prepares reports and correspondence.
Uses basic hand tools and a camera.
Drives a vehicle on City business.
Performs other duties as assigned.
Class Characteristics:
Community Outreach Specialist is a classification with duties related to providing outreach, assessment of needs and case management to interested and in- need members of the public who are experiencing homelessness.
Bargaining Group: FMEF
Qualification Guidelines:
The following generally describes the knowledge and ability required to enter the job and/or be learned within a reasonable period of time in order to successfully perform the assigned duties:
Knowledge of:
Homeless assistance services and programs.
Social services programs and available providers.
Principles and techniques of interviewing and paraprofessional counseling.
Networking approaches to identify client relevant support services.
Applicable federal, state, and local laws, codes, and regulations as well as industry standards and best practices pertinent to the assigned area of responsibility.
English usage, syntax, spelling, grammar and punctuation.
Basic computer applications and software programs.
Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.
AND
Community Outreach Specialist
Ability to:
Utilize Homeless Management Information System (HMIS) to collect client-level data and data on the provision of housing and services to individuals and families at risk of experiencing homelessness.
Understand and carry out oral and written instructions and use independent judgment and initiative.
Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax including persons displaying psychological and substance- induced behaviors such as depression, anger and confusion; communicate orally and sufficiently to secure information from clients, convey information on services available and make effective referrals to services needed.
Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
Read and write at the level required for successful job performance.
Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work; meet the public with tact and courtesy.
Document and record information electronically and in written format, maintain reports, logs and files and database.
Advocate for clients to receive services necessary for treatment, safety, and well -being.
Work Independently; understand and carry out oral and written instructions and use independent judgment and initiative; use good judgment and make sound decisions in accordance with established procedures and policies.
Handle job stress and maintain composure in public settings.
Education and Experience
Any combination of training and experience, which would provide the required knowledge, skills and abilities is qualifying. A typical way to obtain the required qualifications would be:
Associate degree or equivalent from an accredited college or university in social services, human services, sociology, political science, public administration or related field.
AND
Two years of experience in a related field, including homeless outreach and services working with people who have experienced substance use issues.
Proficiency with Client Track or HMIS is desirable as are bilingual skills (English/Spanish).
Community Outreach Specialist
Special Requirements Include:
Valid and appropriate California Drivers License and acceptable driving record at time of appointment and throughout employment in this position. Employees in this classification will be enrolled in the Department of Motor Vehicles Government Employer Pull Notice Program.
Must be able to work a flexible schedule including weekends and evenings to accommodate City needs.
California Government Code §3100 – 3109 requires that all public employees are to be declared disaster service workers and shall take and subscribe to the related oath or affirmation as required.
Physical Tasks and Working Conditions Include the Following:
Work is primarily performed outdoors in the field and indoors in an office environment. When work is performed outdoors and in the field, there may be exposure to the elements as well as related health hazards to include blood and other bodily fluids/products and human borne parasites. An incumbent drives a vehicle on City business, sits for extended periods of time, uses a computer, keyboard and related equipment, stands, walks, reaches, bends, twists, kneels, reaches and grasps, and may lift and carry boxes of records weighing 30 pounds or less. When in the field, an incumbent may walk on slippery/uneven surfaces and slopes, crouch, twist, climb ladders and stairs and be exposed to construction materials and dust. An incumbent must be able to meet the physical requirements of the class and have mobility, balance, coordination, vision, hearing and dexterity levels appropriate to the duties to be performed.
Fair Labor Standards Act Designation: Non-exempt.
Established October 2024
Classification Title Range
No.
Salary
Schedule/Unit
FLSA
Exempt
Account Clerk I 235 FMEF
Account Clerk II 275 FMEF
Account Clerk III 327 FMEF
Accountant I 468 FMEF
Accountant II 481 FMEF X
Administrative Aide/City Council 370 FMEF
Administrative Analyst I 445 FMEF
Administrative Analyst II 478 FMEF X
Administrative Assistant I 410 FMEF
Administrative Assistant II 437 FMEF
Air Conditioning Mechanic 448 FMEF
Airport Operations Assistant 410 FMEF
Airport Operations Lead Worker 448 FMEF
Airport Service Worker 287 FMEF
Asset Management Coordinator 490 FMEF
Assistant City Clerk 478 FMEF
Assistant Engineer 490 FMEF X
Assistant Engineer - Water 490 FMEF X
Assistant Plan Check Engineer - Engineering 490 FMEF
Assistant Planner 469 FMEF X
Associate Engineer 498 FMEF X
Associate Engineer - Traffic 498 FMEF X
Associate Plan Check Engineer 498 FMEF X
Associate Planner 485 FMEF X
Associate Water Engineer 498 FMEF X
Building Inspector - Trainee 437 FMEF
Building Inspector I 466 FMEF
Building Inspector II 476 FMEF
Building Inspector III 485 FMEF
Buyer I 405 FMEF
Buyer II 455 FMEF
Civil Engineer 499 FMEF X
Clerical Assistant I 215 FMEF
Clerical Assistant II 235 FMEF
Clerical Assistant III 275 FMEF
Code Enforcement Officer 460 FMEF
Code Enforcement Officer Trainee 405 FMEF
Community Liaison Officer 405 FMEF
Community Outreach Specialist 460 FMEF
Construction Inspector 476 FMEF
Construction Inspector - Water 480 FMEF
Court Liaison Officer 405 FMEF
Crime Analyst 468 FMEF
Cultural and Events Operations Assistant 275 FMEF
FULLERTON MUNICIPAL EMPLOYEES FEDERATION
ALLOCATION OF CLASSFICATIONS TO SALARY RANGES
Sort by Classification Title
Appendix A1
Effective October 1, 2024
Classification Title Range
No.
Salary
Schedule/Unit
FLSA
Exempt
Cultural and Events Production Assistant 275 FMEF
Customer Service Representative 275 FMEF
Deputy City Clerk 445 FMEF
Electrical and HVAC Lead Worker 466 FMEF
Electrician 448 FMEF
Emergency Preparedeness Coordinator 495 FMEF X
Engineering Aide I 355 FMEF
Engineering Aide II 405 FMEF
Engineering Aide III 440 FMEF
Engineering Drafter/CADD Equipment Operator 445 FMEF
Environmental Services Coordinator I 445 FMEF
Environmental Services Coordinator II 478 FMEF
Equipment and Supply Assistant 235 FMEF
Equipment Mechanic Lead Worker 475 FMEF
Equipment Operator 315 FMEF
Equipment Operator - Water 360 FMEF
Equipment Service Worker 230 FMEF
Events Specialist 455 FMEF
Exhibition/Museum Specialist 455 FMEF X
Facilities Specialist 423 FMEF
Fleet Maintenance Technician 390 FMEF
Geographic Information Systems Specialist 485 FMEF X
Geographic Information Systems Technician 466 FMEF
Grounds Maintenance Lead Worker 423 FMEF
Housing and Community Rehabilitation Inspector 485 FMEF Housing Programs Assistant 460 FMEF
Information Systems Assistant 405 FMEF
Irrigation Specialist 382 FMEF
Junior Engineer 470 FMEF X
Lead Customer Service Representative - Utility Services 423 FMEF Librarian - Adult Services 445 FMEF X
Librarian - Children's Services 445 FMEF X
Librarian - Technical Services 445 FMEF X
Library Clerical Assistant 235 FMEF
Library Technical Assistant I 275 FMEF
Library Technical Assistant II 300 FMEF
Library Technology Assistant 352 FMEF
Local History Archivist 445 FMEF
Location Specialist 423 FMEF
Maintenance Facilities Dispatcher 327 FMEF
Maintenance Worker (Appointed before 9/25/96) 240 FMEF
Maintenance Worker (Appointed on or after 9/25/96) 230 FMEF Mechanic I 410 FMEF
Mechanic II 445 FMEF
Mechanic III 464 FMEF
Meter Repairer 360 FMEF
Motor Sweeper Operator 360 FMEF
Museum Educator 367 FMEF
Appendix A1
Effective October 1, 2024
Classification Title Range
No.
Salary
Schedule/Unit
FLSA
Exempt
Network Specialist 488 FMEF X
Outdoor Recreation Coordinator 367 FMEF
Parking Control Officer 285 FMEF
Parks and Recreation Assistant 275 FMEF
Parks and Recreation Coordinator 367 FMEF
Parks and Trails Coordinator 367 FMEF
Parks Project Specialist 445 FMEF X
Permit Technician 327 FMEF
Planning Technician 405 FMEF
Police Community Service Officer 335 FMEF
Police Investigation Technician 480 FMEF
Police Property and Evidence Clerk 385 FMEF
Police Rangemaster 405 FMEF
Police Records Clerk 310 FMEF
Police Records Shift Leader 424 FMEF
Police Records Specialist 343 FMEF
Police Services Representative 405 FMEF
Police Training Assistant 352 FMEF
Principal Construction Inspector 485 FMEF
Public Information Specialist 478 FMEF
Real Property Agent 498 FMEF X
Reprographic Technician 330 FMEF
Revenue Specialist 423 FMEF
Risk Management Specialist 460 FMEF
Secretary 340 FMEF
Senior Building Inspector 488 FMEF
Senior CADD Equipment Operator 466 FMEF
Senior Citizens Outreach Worker 275 FMEF
Senior Code Enforcement Officer 475 FMEF
Senior Customer Service Representative 300 FMEF
Senior Engineering Aide 405 FMEF
Senior Maintenance Worker I 287 FMEF
Senior Maintenance Worker II 315 FMEF
Senior Maintenance Worker III 345 FMEF
Senior Permit Technician 405 FMEF
Senior Traffic Engineering Analyst 498 FMEF X
Sewer Lead Worker 423 FMEF
Skilled Maintenance Worker - Building and Facilities 360 FMEF Skilled Maintenance Worker - Water I 405 FMEF
Skilled Maintenance Worker - Water II 425 FMEF
Solid Waste and Recycling Specialist 485 FMEF
Source Control Inspector 455 FMEF
Sports Facility Coordinator 367 FMEF
Stormwater/Wastewater Compliance Specialist I 480 FMEF
Stormwater/Wastewater Compliance Specialist II 485 FMEF Stormwater/Wastewater Compliance Specialist III 490 FMEF X Streets Lead Worker 423 FMEF
Tiny Tots Teacher 275 FMEF
Appendix A1
Effective October 1, 2024
Classification Title Range
No.
Salary
Schedule/Unit
FLSA
Exempt
Traffic Engineering Analyst I 470 FMEF
Traffic Engineering Analyst II 490 FMEF X
Traffic Painter 315 FMEF
Tree Services Inspector 423 FMEF
Utility Systems Specialist 352 FMEF
Water Lead Worker 466 FMEF
Water Production Operator 442 FMEF
Water Quality Lead Worker 466 FMEF
Water Quality Specialist 490 FMEF
Water Services Worker 287 FMEF
Water Utility Services Lead Worker 423 FMEF
Webmaster 480 FMEF X
Youth Services Coordinator 367 FMEF
Appendix A1
Effective October 1, 2024
Classification Title Range
No.
Salary
Schedule/Unit
FLSA
Exempt
Clerical Assistant I 215 FMEF
Equipment Service Worker 230 FMEF
Maintenance Worker (Appointed on or after 9/25/96) 230 FMEF Account Clerk I 235 FMEF
Clerical Assistant II 235 FMEF
Equipment and Supply Assistant 235 FMEF
Library Clerical Assistant 235 FMEF
Maintenance Worker (Appointed before 9/25/96) 240 FMEF
Account Clerk II 275 FMEF
Clerical Assistant III 275 FMEF
Cultural and Events Operations Assistant 275 FMEF
Cultural and Events Production Assistant 275 FMEF
Customer Service Representative 275 FMEF
Library Technical Assistant I 275 FMEF
Parks and Recreation Assistant 275 FMEF
Senior Citizens Outreach Worker 275 FMEF
Tiny Tots Teacher 275 FMEF
Parking Control Officer 285 FMEF
Airport Service Worker 287 FMEF
Senior Maintenance Worker I 287 FMEF
Water Services Worker 287 FMEF
Library Technical Assistant II 300 FMEF
Senior Customer Service Representative 300 FMEF
Police Records Clerk 310 FMEF
Equipment Operator 315 FMEF
Senior Maintenance Worker II 315 FMEF
Traffic Painter 315 FMEF
Account Clerk III 327 FMEF
Maintenance Facilities Dispatcher 327 FMEF
Permit Technician 327 FMEF
Reprographic Technician 330 FMEF
Police Community Service Officer 335 FMEF
Secretary 340 FMEF
Police Records Specialist 343 FMEF
Senior Maintenance Worker III 345 FMEF
Library Technology Assistant 352 FMEF
Police Training Assistant 352 FMEF
Utility Systems Specialist 352 FMEF
Engineering Aide I 355 FMEF
Equipment Operator - Water 360 FMEF
Meter Repairer 360 FMEF
Motor Sweeper Operator 360 FMEF
Skilled Maintenance Worker - Building and Facilities 360 FMEF Museum Educator 367 FMEF
FULLERTON MUNICIPAL EMPLOYEES FEDERATION
ALLOCATION OF CLASSFICATIONS TO SALARY RANGES
Sort by Range No.
Appendix A1
Effective October 1, 2024
Classification Title Range
No.
Salary
Schedule/Unit
FLSA
Exempt
Outdoor Recreation Coordinator 367 FMEF
Parks and Recreation Coordinator 367 FMEF
Parks and Trails Coordinator 367 FMEF
Sports Facility Coordinator 367 FMEF
Youth Services Coordinator 367 FMEF
Administrative Aide/City Council 370 FMEF
Irrigation Specialist 382 FMEF
Police Property and Evidence Clerk 385 FMEF
Fleet Maintenance Technician 390 FMEF
Buyer I 405 FMEF
Code Enforcement Officer Trainee 405 FMEF
Community Liaison Officer 405 FMEF
Court Liaison Officer 405 FMEF
Engineering Aide II 405 FMEF
Information Systems Assistant 405 FMEF
Planning Technician 405 FMEF
Police Rangemaster 405 FMEF
Police Services Representative 405 FMEF
Senior Engineering Aide 405 FMEF
Senior Permit Technician 405 FMEF
Skilled Maintenance Worker - Water I 405 FMEF
Administrative Assistant I 410 FMEF
Airport Operations Assistant 410 FMEF
Mechanic I 410 FMEF
Facilities Specialist 423 FMEF
Grounds Maintenance Lead Worker 423 FMEF
Lead Customer Service Representative - Utility Services 423 FMEF Location Specialist 423 FMEF
Revenue Specialist 423 FMEF
Sewer Lead Worker 423 FMEF
Streets Lead Worker 423 FMEF
Tree Services Inspector 423 FMEF
Water Utility Services Lead Worker 423 FMEF
Police Records Shift Leader 424 FMEF
Skilled Maintenance Worker - Water II 425 FMEF
Administrative Assistant II 437 FMEF
Building Inspector - Trainee 437 FMEF
Engineering Aide III 440 FMEF
Water Production Operator 442 FMEF
Administrative Analyst I 445 FMEF
Deputy City Clerk 445 FMEF
Engineering Drafter/CADD Equipment Operator 445 FMEF
Environmental Services Coordinator I 445 FMEF
Librarian - Adult Services 445 FMEF X
Librarian - Children's Services 445 FMEF X
Librarian - Technical Services 445 FMEF X
Local History Archivist 445 FMEF
Mechanic II 445 FMEF
Appendix A1
Effective October 1, 2024
Classification Title Range
No.
Salary
Schedule/Unit
FLSA
Exempt
Parks Project Specialist 445 FMEF X
Air Conditioning Mechanic 448 FMEF
Airport Operations Lead Worker 448 FMEF
Electrician 448 FMEF
Buyer II 455 FMEF
Events Specialist 455 FMEF
Exhibition/Museum Specialist 455 FMEF X
Source Control Inspector 455 FMEF
Code Enforcement Officer 460 FMEF
Community Outreach Specialist 460 FMEF
Housing Programs Assistant 460 FMEF
Risk Management Specialist 460 FMEF
Mechanic III 464 FMEF
Building Inspector I 466 FMEF
Electrical and HVAC Lead Worker 466 FMEF
Geographic Information Systems Technician 466 FMEF
Senior CADD Equipment Operator 466 FMEF
Water Lead Worker 466 FMEF
Water Quality Lead Worker 466 FMEF
Accountant I 468 FMEF
Crime Analyst 468 FMEF
Assistant Planner 469 FMEF X
Junior Engineer 470 FMEF X
Traffic Engineering Analyst I 470 FMEF
Equipment Mechanic Lead Worker 475 FMEF
Senior Code Enforcement Officer 475 FMEF
Building Inspector II 476 FMEF
Construction Inspector 476 FMEF
Administrative Analyst II 478 FMEF X
Assistant City Clerk 478 FMEF
Environmental Services Coordinator II 478 FMEF
Public Information Specialist 478 FMEF
Construction Inspector - Water 480 FMEF
Police Investigation Technician 480 FMEF
Stormwater/Wastewater Compliance Specialist I 480 FMEF
Webmaster 480 FMEF X
Accountant II 481 FMEF X
Associate Planner 485 FMEF X
Building Inspector III 485 FMEF
Geographic Information Systems Specialist 485 FMEF X
Housing and Community Rehabilitation Inspector 485 FMEF Principal Construction Inspector 485 FMEF
Solid Waste and Recycling Specialist 485 FMEF
Stormwater/Wastewater Compliance Specialist II 485 FMEF Network Specialist 488 FMEF X
Senior Building Inspector 488 FMEF
Asset Management Coordinator 490 FMEF
Assistant Engineer 490 FMEF X
Appendix A1
Effective October 1, 2024
Classification Title Range
No.
Salary
Schedule/Unit
FLSA
Exempt
Assistant Engineer - Water 490 FMEF X
Assistant Plan Check Engineer - Engineering 490 FMEF
Stormwater/Wastewater Compliance Specialist III 490 FMEF X Traffic Engineering Analyst II 490 FMEF X
Water Quality Specialist 490 FMEF
Emergency Preparedeness Coordinator 495 FMEF X
Associate Engineer 498 FMEF X
Associate Engineer - Traffic 498 FMEF X
Associate Plan Check Engineer 498 FMEF X
Associate Water Engineer 498 FMEF X
Real Property Agent 498 FMEF X
Senior Traffic Engineering Analyst 498 FMEF X
Civil Engineer 499 FMEF X
Appendix A1
Effective October 1, 2024