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020425 PW Cybersecurity Upgrades for City's Water SCADA System Wachter Quote

City Council - Successor Agency - Housing Authority
February 4, 2025

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020425 PW Cybersecurity Upgrades for City's Water SCADA System Wachter Quote
Meeting
February 4, 2025
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City Council - Successor Agency - Housing Authority
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Text extracted from the city's file for reading and search. Open the original on fullerton.legistar1.com. That file is the official record.

Wachter, Inc.
16001 West 99th Street
Lenexa, KS 66219

wachter.com
John Irwin, Director Business Development
Office: 949-829-9700 X76108
Cell: 949-829-9700 X76108

[email protected]

Wachter Proposal

Statement of Confidentiality

This proposal and supporting materials contain confidential and proprietary business information of Wachter, Inc.

These materials may be printed or photocopied for use in evaluating the proposed project but are not to be shared outside of your organization.

Proposal # 100098 v1.0
Badge Reader Quote
Proposal Issued:
1/3/2025
Proposal Valid until:
2/3/2025
for
City of Fullerton

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Wachter at a Glance
Thanks
The Wachter Advantage
Introduction

Thank you for the opportunity to provide the following
proposal for the City of Fullerton project.

We appreciate your consideration of Wachter — our
goal is to deliver a successful project and build a lasting partnership with your firm.

Founded: 1930
Corporate Structure: Privately Held
Total Employees: 1,400
Headquarters: Lenexa, KS
Regional Offices: 12

Wachter is a leading nationwide solutions integrator
offering managed services, electrical systems, IT
networks, Audiovisual, industrial automation, and safety and security solutions.

Wachter designs, installs, and maintains these complex
systems, providing clients with a competitive edge by
increasing productivity, lowering operational costs, and streamlining internal processes.

Wachter is here to keep critical systems delivering a return on your investment.

Technical Overview
Based on information provided by City of Fullerton at the time of proposal, Wachter, Inc. (“Wachter”) proposes the following:

1. Furnish and install a Physical Access Control System (PACS) consisting of (1) controlled door (network cabinet) with integrated Electrified Cabinet Lock and built in card reader, to be managed by a centrally located controller.

System shall utilize City of Fullerton’s existing Access Control System (Controller and Power) connected to customer’s existing network infrastructure.

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Pricing
Project Pricing

Project Pricing
Professional Services $ 1,009.50
Material & Hardware $ 436.48
Installation Labor $ 2,308.13
Installation Materials $ 897.83
Shipping (Estimated) $ 11.76
TOTAL $ 4,663.70

Project Scope of Work
Preparations & Design

1. Wachter has provided a full design and bid in this response, for the following technologies:
a. PACS

2. The solution design was a result of the following:
a. Obtain project/client requirements and translate to technical specification. b. Determine and engage the appropriate resources that are required to complete the scope of work. c. Architect a solution that meets the predefined specifications. d. Coordinate with equipment manufacturers/distributors to determine cost and lead times for materials.

3. The resulting design solution(s) are intended to provide complete and functioning systems as identified in the City of Fullerton provided information and information provided within this response.

4. Any components or parts required for a complete and functioning solution are considered provided; any found not to be included, are the responsibility of Wachter.
a. Wachter is not liable for incomplete design due to missing dependencies or inaccurate information provided by client/others.

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Materials

1. Wachter's intent is to order materials to deliver at or before we arrive onsite; if PO is issued more than 1-month prior to our expected start date, material pricing shall be refreshed before order.

2. See Appendix A for a detailed list of materials.

Staging & Pre-Configuration

1. Receive equipment at Wachter’s Mt. Laurel, NJ ISO 27001 facility for quality control.

2. Upon receipt, inventory equipment and report any discrepancies that may affect the project.

3. Unbox, label, and record pertinent information for tracking of any serialized hardware.

4. Re-package equipment, label boxes, and ship to City of Fullerton location for installation.

Labor

1. Pathways & Penetrations – Wachter will furnish and install:
a. J-Hooks:
i. As required where cable tray and conduit are not present ii. J-hooks will be secured directly to the building steel via beam clamp or hammer on flange iii. J-hooks will be suitable for plenum spaces

2. Physical Access Control System (PACS) – Wachter will furnish and install:
a. Door Hardware (Wachter Furnished & Installed):
i. (1) Electrified Cabinet Lock w/ Card Reader – Lock/Reader to be connected to customer’s existing PACS utilizing existing door controller and power supplies. b. Cabling:
i. Based on the topology of the solution, Wachter assumes the existing controller and power supply is positioned in the ER/TR.
ii. Door hardware will be connected to the controller with the appropriate composite or individual security cable(s).
c. Engineering & Installation - Wachter Engineer(s) will configure the equipment listed above i. Wachter Engineering shall perform the following services remotely:

1. Door Configurations and Settings:
a. Revise Naming Conventions as applicable.
b. Assign new reader/lock to existing door schedules
c. Up to (2) access rules shall be configured:
i. Employee Access
ii. 24/7 Access

2. Wachter support for additional configurations, enrollments, and rules activity can be provided and may result in additional charges to be applied via the change order process.

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ii. Wachter Engineer(s) will coordinate remotely with Wachter Technician(s) to commission and validate the operation of the installed system and its peripheral components.

Deliverables

1. As part of Wachter SOP, a sign-off form or work order will be required to be signed by City of Fullerton representative and by the Wachter lead technician.

2. Cut sheets of equipment and material will be provided upon request.

3. All photos taken of completed work will be provided in electronic format, as part of acceptance.

Client Requirements

1. Wachter assumes that City of Fullerton acknowledges and agrees to facilitate the following:
a. Wachter requires receipt of PO or notice to proceed, a minimum of 10-business days for installation only responses; technology solutions are subject to equipment availability and other dependencies, and will be communicated to client within 5-business days of receipt of PO or notice to proceed. b. Any information regarding the scope of work, environment, or conditions that may affect the schedule, installation, or equipment specifications.
c. A copy of the most recent facility drawing indicating areas of concern. d. Available reader port on existing PACS to accommodate new reader. e. Available power supply output and appropriate voltage/amperage on existing PACS to accommodate new electrified cabinet lock.
f. Owner is responsible for moving furniture or other obstructions that may affect or delay the project. g. Client/Owner furnished and/or existing equipment will be in good working order. i. Any Client/Owner furnished equipment will be onsite prior to Wachter arriving. h. City of Fullerton’s existing network infrastructure should have available ports and PoE for new devices. i. Permanent power required for system head-end or distribution components must be available in agreed upon locations.
i. If permanent power is not provided by Wachter, it must be coordinated at project kickoff. ii. If required, Wachter can provide electrical installation services for the project upon request with associated pricing adjustments.
j. Provide timely site security clearance and unobstructed access as required. k. Remote access shall be provided via VPN, WebEx, or other remote client application.

2. Appropriate network address schema for system configuration and staging.

3. City of Fullerton is required to sign off within five (5) business days from the project completion date to report any work not performed under the scope of work; any reporting after this period will be billed under a separate agreement.

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Notes & Assumptions
This proposal was prepared according to the information provided at the time of bid; any elements not specifically identified within this scope of work or provided information will be considered ‘Out-of-Scope.’ Additional and/or ‘Out- of-Scope’ items can be addressed with options and pricing adjustment to complete the project additions.

1. Space will be available on the property for secure storage of materials; no container is included in this proposal.

2. A scissor and/or boom type lift is not required for this scope of work and is not reflected in this pricing.

3. Any existing cable pathway (cable tray, J-hooks, conduit, etc.) is to be utilized for the cable installation during this project.

4. The EC will be responsible to provide/install all conduit or sleeves and any other cable penetrations needed during the cabling portion of this project (Unless otherwise noted in the Scope of Work section of this proposal.

5. Wachter will work with City of Fullerton to determine dates required onsite.

6. Wachter will be able to perform the work at each site location from start through completion without interruption.

7. Material expedition is not included; all material shipments will be at the ground shipment or freight level.

8. If Client/Owner provided escort is required, delays in work caused by escort or their availability may result in adjustments to pricing in order to complete the project.

9. If any requirements for onsite technicians to be vaccinated for Covid-19 are identified or communicated after the submission of this proposal, onsite labor rates may require adjustment via the change order process.

10. All engineering services shall be conducted remotely. If on-site engineering is required, additional charges will be applied via the change order process.

11. Additional programming and controller configuration, including additional credentials, access levels/rules, door configurations. etc., to be completed by client.
a. Wachter support for these activities can be provided with adjusted pricing to complete the project.

12. Access control project scope is limited to the doors, controllers, and door hardware devices outlined in this proposal.

13. Wachter assumes the following:
a. The power budget in client-provided power supplies shall meet the requirements of all components to be installed, including components provided by others. If additional information or scope changes indicate a change to the power budget requirements, Wachter will provide options for a solution with an updated scope and adjusted pricing as required.
b. Existing door hardware and existing power supplies are in proper working order for re-use. Replacement or installation of malfunctioning power supplies and door hardware, unless otherwise specified, are not within this scope and may incur additional charges via the change order process. c. All doors are properly aligned and in good working order with only minimal adjustments required once locking hardware is installed. If adjustments or repairs are needed, Wachter can provide solutions with an updated scope and adjusted pricing as required.

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d. Door locking hardware is estimated and assumed based upon standard equipment and information provided at the time of this proposal. Should pricing for this hardware differ from the estimate, or additional information identify required changes to hardware, labor costs, etc., a change order may be necessary.
e. Licensing for existing physical access control system is assumed to be sufficient in accommodating the devices identified in this proposal.

14. Door and ACS hardware is based upon customer provided info and cabinet specs. Upon award, site walk to be completed to verify hardware and SoW. Should necessary hardware differ from the estimated equipment outlined in this proposal, Wachter will provide options for changes with an updated scope of work and adjusted pricing as required.

15. Troubleshooting existing ACS hardware or software is not within this scope of work. If troubleshooting existing hardware or software is required, additional charges will be applied via the change order process.

16. Specialty wiring or configuration for ADA doors are not included in this scope of work. Should specialty wiring or configuration for ADA doors be required, Wachter will provide options for a solution with an updated scope and adjusted pricing as needed.

Schedule

1. This proposal is based upon the information provided and the following schedule information or assumptions:
a. Start Date: TBD
b. End Date: TBD
c. Blackout Dates/Holidays:
i. New Year’s Day
ii. Memorial Day
iii. Independence Day
iv. Labor Day
v. Thanksgiving Day
vi. Christmas Day
d. Project Milestones:
i. TBD
e. Work will take place during standard business hours, on Standard Business Days.

Project Management
Your project management team is composed of experienced project managers and project coordinators. Your project manager will run your project and serve as your Single Point of Contact (SPOC) for the project lifecycle. Wachter uses Trust, our web-based project management application, to provide secure, on-demand, real-time access to your project data and status.

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Communications
The Wachter project manager will communicate and provide reporting to the City of Fullerton project team, per agreed- upon requirements. All reporting and task management will include summaries of any milestone status during daily communications with the field crew if applicable. If any issues are identified they will be escalated, handled in an expeditious manner, and recorded in Trust.

On-site Service and Maintenance
Service and Maintenance is not included in this contract; however, Wachter encourages adherence to the manufacturer’s recommended maintenance and routine care to ensure performance and extend the life of your system.

Wachter can provide a separate Nationwide Service & Maintenance Agreement built-to-suit if desired; otherwise, additional onsite needs or technical support will be billed as Time and Materials upon request.

Contact [email protected] for more information.

Warranty
Wachter, Inc. is committed to providing defect-free goods and services to its Clients. Training, inspection, testing, documentation, and other processes are followed to ensure all applicable standards are met.

Wachter, Inc. warrants all labor to be free of workmanship defects for a period of 12 months from the date the work is performed. During this 12-month period, Wachter will promptly repair, at no cost to City of Fullerton, any defects that are a direct result of labor workmanship. All materials are warrantied according to the manufacturer’s provided warranty.

Should you have any quality questions or concerns, please contact your project manager, or feel free to contact our quality department at [email protected].

Health and Safety
Wachter is committed to providing a safe and healthy work environment for our employees, our customers, and partners. To report health and safety concerns, please email [email protected] or visit RedFlagReporting.com/wachter.

Liability
Neither party will be liable to the other party by reason of any failure in performance of this Agreement if the failure arises out of acts of God, acts of the other party, acts of governmental authority, fires, strikes riots or war, Coronavirus (COVID-19) or any cause beyond the reasonable control of that party. If any such event delays performance, the time

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allowed for such performance will be appropriately extended; provided however, that nothing contained in this Section shall preclude either party from exercising its rights of termination herein.

Terms & Conditions
Please visit the following webpage for Wachter’s Terms & Conditions: https://www.wachter.com/terms-conditions/ Use of Client Information
Wachter frequently uses our projects to develop case studies or modify best practices. Case studies are shared internally and externally as part of ongoing sales and marketing. Members of our staff or marketing firm may contact key Client personnel to gather insights on the project’s outcome.

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Authorization / Signature
By signing and returning this page, City of Fullerton authorizes Wachter, Inc. to order, schedule, and commit the materials, labor, and management resources necessary to perform the Statement of Work for Badge Reader Quote as stated in this proposal, Number 100098 v1.0, dated 1/3/2025.

City of Fullerton

Signature Date

Printed Name Title

Wachter, Inc.

Signature Date

Printed Name Title

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Appendix A — Bill of Materials
Badge Reader Quote — Bill of Materials
Mfg. Description Qty.

HES
KS200-S Integrated Wired, Wiegand Server Cabinet Lock
With MEDECO X4 SFIC (DGV Commercial Keyway) with 2
Keys (1 Control, 1 User) and HID multiCLASS SE Card
Reader, HID NFC Mobile Access Enabled 1

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