Item Qty Unit Description
Unit Cost
Direct Read
Unit Cost Encoded
Register W/Nicor Lead Time (days)
1 0 - 1,500 EA 5/8" X 3/4" Disc
2 0 - 1,500 EA 1" Disc
3 0 - 150 EA 1-1/2" Disc
4 0 - 150 EA 2" Disc
5 0 - 50 EA 1-1/2" Compound Meters
6 0 - 50 EA 2" Compound Meters
7 0 - 25 EA 3" Compound Meters
8 0 - 25 EA 4" Compound Meters
9 0 - 3 EA 6" Compound Meters
10 0 - 50 EA 2" Turbine Meters
11 0 - 10 EA 3" Turbine Meters
12 0 - 10 EA 4" Turbine Meters
13 0 - 2 EA 6" Turbine Meters
14 0 - 2 EA 8" Turbine Meters
15 0 - 2 EA 10" Turbine Meters
16 0-200 EA 5/8" X 3/4" Ultrasonic
17 0-200 EA 1" Ultrasonic
16 0 - 50 EA 1-1/2" Ultrasonic Meters
17 0 - 50 EA 2" Ultrasonic Meters
18 0 - 25 EA 3" Ultrasonic Meters
WATER METERS
Proposal Pricing
RFP ID: #2526-RFP
Vendor Name: ___________________________
Item Qty Unit Description
Unit Cost
Direct Read
Unit Cost Encoded
Register W/Nicor Lead Time (days)
19 0 - 10 EA 4" Ultrasonic Meters
20 0 - 2 EA 6" Ultrasonic Meters
21 0 - 2 EA 8" Ultrasonic Meters
22 0 - 2 EA 10" Ultrasonic Meters
23 0 - 250 EA 1" Domestic Fire Meters
24 0 - 25 EA 2" Domestic Fire Meters
25 0 - 25 EA 3" Fire Hydrant Meter W/Backflow
26 0 - 25 EA 2" Strainers
27 0 - 5 EA 4" Strainers
Vendor Representative Name: __________________________________ Vendor Representative Title: __________________________________ Signature: ____________________________________________ Date: __________________________
• Sizes ⅝”, ¾”, and 1”
• Extended low-flow
range and accuracy
• No maintenance
• Accuracy sustained over
meter life
• Advanced ultrasonic
technology
• MACH 10®)R900 i™ seamlessly
integrates R900 ® radio for
easy installation
The MACH 10® ultrasonic water meter features solid state metrology with no degradation of accuracy over time. Combined with a corrosion-resistant, lead-free, high-copper alloy maincase, the MACH 10 is built to withstand demanding service conditions and deliver sustained accuracy over the life of the meter.
Be Confident with
Sustained Accuracy Over Time
Neptune® MACH 10® Ultrasonic Meter
Neptune Technology Group
1600 Alabama Highway 229
Tallassee, AL 36078
800-633-8754 f 334-283-7293
neptunetg.com
E
B
A
CD
Specifications
AWWA C715 Compliant
NSF/ANSI 61 Certified
UL327B Certified ( 3⁄4”, 1”)
Application
• Cold water measurement of flow
in residential potable, combination
potable and fire service, and
reclaim/secondary water
applications.
Maximum Operating Water Pressure
• 175 psi
Operating Water
Temperature Range
• +33°F to +122°F (+0.5°C to +50°C)
Options
Sizes
• 5 ⁄8”, 5 ⁄8” x 3 ⁄4”
• 3 ⁄4”, 3 ⁄4” x 1”
• 1”, 1” x 11 ⁄4”
Units of Measure
• U.S. gallons, Imperial gallons,
cubic feet, cubic metres
Meter Options
• Potable water
• Reclaim water
• Residential fire service (combo or
standalone meter service lines)
Environmental Conditions
• Operating temperature:
+14°F to +149°F (-10°C to +65°C)
• Storage temperature:
-40°F to +158°F (-40°C to +70°C)
Warranty
• Neptune provides a limited
warranty with respect to its
MACH 10 residential line of
ultrasonic meters for performance,
materials, and workmanship.
System Compatibility
• All MACH 10 residential
ultrasonic meters provide
ProRead™, E-CODER® 8-digit,
and E-CoderPLUS protocols
to interface with Neptune and
third-party AMR/AMI meter
reading systems.
© 2018 Neptune Technology Group Inc. All Rights Reserved. The trademarks, logos and service marks displayed in this document herein are the property of Neptune Technology Group Inc., its affiliates or other third parties. Availability and technical specifications are subject to change without notice. 18-001965 PS MACH 10 04.18 MACH 10® Dimensions
Meter
Size A B C D
NPSM
5⁄8” 71⁄2” 47⁄8” 21⁄2” 3⁄4” - 14
5⁄8” x 3⁄4” 71⁄2” 47⁄8” 21⁄2” 1” - 111⁄2
3⁄4” 9” 47⁄8” 29⁄16” 1” - 111⁄2
3⁄4” SL 71⁄2” 47⁄8” 29⁄16” 1” - 111⁄2
3⁄4” x 1” 9” 47⁄8” 29⁄16” 11⁄4” - 111⁄2
1” 103⁄4” 47⁄8” 211⁄16” 11⁄4” - 111⁄2
1” x 11⁄4” 103⁄4” 47⁄8” 211⁄16” 11⁄2” - 111⁄2
MACH 10®)R900i™ DIMENSIONS
Meter
Size A B C D
NPSM E
5 ⁄8” 7½” 63 ⁄4” 21 ⁄2” 3 ⁄4” - 14 57 ⁄8”
5 ⁄8
” x 3 ⁄4” 7½” 63 ⁄4” 21 ⁄2” 1” - 111 ⁄2 57 ⁄8”
3 ⁄4” 9” 63 ⁄4” 29 ⁄16” 1” - 111⁄2 515 ⁄16”
3 ⁄4” SL 7½” 63 ⁄4” 29 ⁄16” 1” - 111⁄2 515 ⁄16”
3 ⁄4” x 1” 9” 63 ⁄4” 29 ⁄16” 11 ⁄4” - 111 ⁄2 515 ⁄16”
1” 10
3 ⁄4” 63 ⁄4” 211⁄16” 11 ⁄4” - 111 ⁄2 61 ⁄16”
1” x 11 ⁄4” 10
3 ⁄4” 63 ⁄4” 211⁄16” 11 ⁄2” - 111 ⁄2 61 ⁄16”
Operating Characteristics
Meter
Size
Normal Operating Range
@ 100% Accuracy (+/- 1.5%)
AWWA C715
Standard Type 1
Extended Low Flow @
100% Accuracy (+/- 3%)
5⁄8” 0.10 to 25 U.S. gpm
0.02 to 4.55 m3/h
0.2 to 20 U.S. gpm
0.23 to 4.5 m3/h
0.05 U.S. gpm
0.01 m3/h
3⁄4” 0.10 to 35 U.S. gpm
0.02 to 6.82 m3/h
0.5 to 30 U.S. gpm
0.45 to 6.8 m3/h
0.05 U.S. gpm
0.01 m3/h
1” 0.40 to 55 U.S. gpm
0.11 to 11.36 m3/h
0.75 to 50 U.S. gpm
0.75 to 11.4 m3/h
0.25 U.S. gpm
0.03 m3/h
Registration
High Resolution (8-digit reading)
0.1 U.S. Gallons
0.1 Imperial Gallons
0.01 Cubic Feet
0.001 Cubic Metres
C
B D
B
D
A
C
E
LCD DISPLAY
Pressure Loss
Leak
Reverse
Flow
Forward Flow + Warning
for Excessive Flow
Empty
Pipe
Rate and Units Cumulative Units
Low
Battery
A
• Sizes 1½ ” and 2”
• Extended low-flow range
and accuracy
• No maintenance
• Accuracy sustained
over meter life
• Advanced ultrasonic
technology
• MACH10®)R900 i™ features
interleaved messages to
support AMR, AMI and the
open-standards LoRaWAN ™
AMI network simultaneously
• Supports Neptune Network-
as-a-Service (NaaS) managed
AMI service
The MACH 10® ultrasonic water meter features solid state metrology with no degradation of accuracy over time. Combined with a corrosion-resistant, lead-free, high-copper alloy maincase, the MACH 10 is built to withstand demanding service conditions and deliver sustained accuracy over the life of the meter.
Be Confident with
Sustained Accuracy Over Time
Neptune® MACH 10® Ultrasonic Meter
Neptune Technology Group
1600 Alabama Highway 229
Tallassee, AL 36078
800-633-8754 f 334-283-7293
neptunetg.com
© 2018 Neptune Technology Group Inc. All Rights Reserved. The trademarks, logos and service marks displayed in this document herein are the property of Neptune Technology Group Inc., its affiliates or other third parties. Availability and technical specifications are subject to change without notice. 18-002954 PS MACH10 INTERMEDIATE 12.18 Specifications
AWWA C715 Compliant
NSF/ANSI 61 Certified
UL 327B Certified
Application
• Cold water measurement of flow
in potable and reclaim/secondary
water applications.
Maximum Operating Water Pressure
• 175 psi
Operating Water Temperature Range
• +33°F to +122°F (+0.5°C to +50°C)
Options
Sizes
• 1½”
• 2”
Units of Measure
• U.S. gallons, Imperial gallons,
cubic feet, cubic metres
Meter Options
• Potable water
• Reclaim water
Environmental Conditions
• Operating temperature:
+14°F to +149°F (-10°C to +65°C)
• Storage temperature:
-40°F to +158°F (-40°C to +70°C)
Warranty
• Neptune provides a limited
warranty with respect to its
MACH 10 line of ultrasonic meters
for performance, materials, and
workmanship.
System Compatibility
• Available in MACH 10)R900 i and
MACH 10®)TC configurations for
an integrated radio solution.
Operating Characteristics
Meter
Size
Normal Operating
Range @ 100%
Accuracy (+/- 1.5%)
Safe Maximum
Operating Capacity
Extended Low Flow
@ 100% Accuracy
(+/- 3.0%)
1½” 0.80 to 125 U.S. gpm 125 U.S. gpm 0.30 U.S. gpm
2” 1.50 to 160 U.S. gpm 160 U.S. gpm 0.50 U.S. gpm
Dimensions
Meter Size Length Height Flanges
11⁄2”
10” 61⁄4” Oval
13” 61⁄4” Oval
125⁄8” 61⁄4” Internal Thread
125⁄8” 61⁄4” External Thread
2”
10” 61⁄2” Oval
151⁄4” 61⁄2” Oval
17” 61⁄2” Oval
151⁄4” 61⁄2” Internal Thread
151⁄4” 61⁄2” External Thread
Registration
High Resolution
(8-digit reading) 1½” 2”
1 U.S. Gallons √ √
1 Imperial Gallons √ √
0.1 Cubic Feet √ √
0.01 Cubic Metres √ √
LCD Display Pressure Loss
Leak
Reverse
Flow
Forward Flow + Warning
for Excessive Flow
Empty
Pipe
Rate and Units Cumulative Units
Low
Battery
• Sizes 3” through 12”
• Extended low-flow range for
superior leak detection
• Accuracy sustained over
meter life
• Can be installed in
both horizontal and
vertical applications
• Open flow path design with low
pressure loss
• Advanced ultrasonic
technology with easily
replaceable UME design
• Lead free, high-copper
alloy maincase
• UL Listed and
FM Approved (standard)
• Available in standard turbine
and compound lay lengths
• No maintenance
The MACH 10® ultrasonic water meter features solid state ultrasonic technology including a factory- calibrated, replaceable unitized measuring element (UME) with no degradation of accuracy over time.
Combined with a corrosion-resistant, lead free, high-copper alloy maincase, the MACH 10 is built to withstand demanding service conditions and deliver sustained accuracy over the life of the meter.
Superior Accuracy.
Zero Maintenance.
Neptune® MACH 10® Ultrasonic Meter
Neptune Technology Group
1600 Alabama Highway 229
Tallassee, AL 36078
800-633-8754 f 334-283-7293
neptunetg.com
© 2021 Neptune Technology Group Inc. All Rights Reserved. The trademarks, logos and service marks displayed in this document herein are the property of Neptune Technology Group Inc., its affiliates or other third parties. Availability and technical specifications are subject to change without notice. 21-005626 PS CI MACH 10 3-12 05.21 Specifications
AWWA C715 Compliant
NSF/ANSI 61 Certified
UL Listed/FM Approved
(Standard)
Maximum Operating
Water Pressure
• 175 psi
Operating Water
Temperature Range
• +33°F to +122°F (+0.5°C to +50°C)
Environmental Conditions
• Operating temperature:
+14°F to +149°F (-10°C to +65°C)
• Storage temperature:
-40°F to +158°F (-40°C to +70°C)
Applications
• Potable water
• Fire service
• Reclaim water
Warranty
• Neptune provides a limited
warranty for performance,
materials, and workmanship. See
warranty statement for details.
System Compatibility
• Compatible with Neptune
R900 ® System. Also available
as MACH 10®)R900i™ for an
integrated radio solution and
MACH 10
®)TC for Sensus Touch
Coupler compatibility.
Dimensions
Meter
Size Length Height Weight
3”
12” 9 1⁄2” 39 lbs
17” 9 1⁄2” 42 lbs
4”
14” 11” 51 lbs
20” 11” 57 lbs
6”
18” 12 3⁄4” 79 lbs
24” 12 3⁄4” 91 lbs
8" 20" 15 3⁄5" 160 lbs
10" 26" 17 9⁄10" 264 lbs
12" 19 7⁄10" 20" 292 lbs
Operating Characteristics
Meter
Size
Extended Low
Flow @ 100%
Accuracy
(+/- 3.0%)
Normal Operating
Range @ 100%
Accuracy (+/- 1.5%)
Safe Maximum
Operating Capacity
Normal
Operation
(Non Fire Service)
Fire Service
3” 0.50 U.S. gpm 0.75 to 500 U.S. gpm 500 U.S. gpm 420 U.S. gpm 4” 0.75 U.S. gpm 1.5 to 1250 U.S. gpm 1250 U.S. gpm 1100 U.S. gpm 6” 1.0 U.S. gpm 2.0 to 2000 U.S. gpm 2000 U.S. gpm 1800 U.S. gpm 8” 4.0 U.S. gpm 6.0 to 4000 U.S. gpm 4000 U.S. gpm 4000 U.S. gpm 10” 6.0 U.S. gpm 10.0 to 6500 U.S. gpm 6500 U.S. gpm 6500 U.S. gpm 12” 8.0 U.S. gpm 12.0 to 8000 U.S. gpm 8000 U.S. gpm
8000 U.S. gpm
Unitized Measuring
Element (UME)
Registration
High Resolution
(8-digit reading) 3” 4” 6” - 12”
1 U.S. Gallons √ √
10 U.S. Gallons √
0.1 Cubic Feet √ √
1 Cubic Feet √
0.01 Cubic Metres √ √
0.1 Cubic Metres √ Available Units of Measure
Consumption Rate
Gallons GPM
Cubic Feet GPM
Cubic Metres LPM
LCD Display
9-digit display for extra resolution
on manual reads.
Leak Reverse
Flow
Forward Flow + Warning for Excessive Flow
Empty
Pipe
Rate and Units Cumulative Units
Low
Battery
Pressure Loss
This chart shows typical meter performance. Individual results may vary. 6 5.5
5 4.5
8 7.5
7 6.5
4 3.5
3 2.5
2 1.5
1 0.5
0 1000 10,000100
3”
4”
6” 8”
10”
12”
Pressure Loss (psi)
Flow Rate (U.S. gpm)
A NEPTUNE TECHNOLOGY GROUP WARRANTY STATEMENT
MACH 10® Ultrasonic Meter
1. TERMS OF LIMITED WARRANTY
With respect to its Neptune® MACH 10® water meter (“MACH 10”), Neptune Technology Group Inc. (“Neptune”) warrants that for meters sold after 02/01/2019 for potable water or combined potable water and residential fire service applications the MACH 10 meter will be warranted to be free from manufacturing defects in workmanship and material as follows:
The MACH 10 will be, at the later of (i) the date of original purchase from Neptune or (ii) the date of original shipment from a Neptune-authorized distributor of water meters (that later date is referred to as “the Date of Shipment”), and will remain for a period of 18 months from the Date of Shipment, or 12 months from date of installation, whichever comes first, free from manufacturing defects in workmanship and material.
Neptune makes the following additional warranties with respect to certain MACH 10 components, dependent upon the size of meter:
a) Lead Free Bronze Maincase
i) 5/8” – 1” MACH 10
Neptune warrants that the MACH 10 lead free bronze maincase will be free from manufacturing defects in workmanship and material for twenty (20) years from the Date of Shipment.
ii) 1½” – 2” MACH 10
Neptune warrants that the MACH 10 lead free bronze maincase will be free from manufacturing defects in workmanship and material for ten (10) years from the Date of Shipment.
b) Electronics (Battery, PCB, Transducers, LCD)
i) 5⁄8” – 1” MACH 10
Neptune warrants that the electronics of the MACH 10 will be free from manufacturing defects in workmanship and material for a period of twenty (20) years from the Date of Shipment. Neptune will repair or replace a non -performing MACH 10 free of charge for the first ten (10) years and at a discount of the then-current contract price, or the then-current list price, whichever is less, during the following ten (10) years per the following table.
The MACH 10 warranty does not include the external housing that encapsulate s the electronics.
ii) 1½” – 2” MACH 10
Neptune warrants the electronics of the MACH 10 will be free from manufacturing defects in workmanship and material for a per iod of ten (10) years from the Date of Shipment. Neptune will repair or replace a non-performing MACH 10 free of charge during the ten (10) year Warranty Period. The MACH 10 warranty does not include the external housing that encapsulates the electronics.
Year of Failure MACH 10®
Replacement Price Discount*
1-10 Full replacement 100%
11 50%
12 50%
13 40%
14 40%
15 30%
16 30%
17 20%
18 20%
19 10%
20 10%
With respect to Section 1 and subparts a) and b), the period from the Date of Shipm ent to the expiration of the specified time period is the “Warranty Period” with respect to each specified component. Neptune shall not be responsible for any defects in the MACH 10 or any spec ified component (whether due to design, materials, manufacture, or otherwise) that manifest themselves after the expiration of the specified Warranty Period.
2. MACH 10 METER ACCURACY
Provided that the MACH 10 meter and the components specified in Section 1 and subparts a) and b) are functioning properly (regardless of whether the MACH 10 meter and specified components are within or outside an applicable Warranty Period), Neptune makes the following warranties with re spect to meter accuracy, dependent upon the size of meter:
i) 5⁄8” – 1” MACH 10
Neptune MACH 10 meters are warranted to meet or exceed meter accuracy of ±1.5% for the published ranges set forth in Neptune’s current product sheet in existence at the time of the Date of Shipment of the MACH 10 meter for twenty (20) years from Date of Shipment. N eptune further warrants the MACH 10 to meet or exceed extended low flow accuracy of ±3% for the published ranges set forth in Neptune’s current product sheet in existenc e at the time of the Date of Shipment of the MACH 10 meter for twenty (20) years from Date of Shipment.
ii) 11⁄2” – 2” MACH 10
Neptune MACH 10 meters are warranted to meet or exceed meter accuracy of ±1.5% for the published ranges set forth in Neptune’ s current product sheet in existence at the time of the Date of Shipment of the MACH 10 meter for ten (10) years from date of shipment. Neptune further warrants the MACH 10 to meet or exceed extended low flow accuracy of ±3% for the published ranges set forth in Neptune’s current product sheet in existence a t the time of the Date of Shipment of the MACH 10 meter for ten (10) years from Date of Shipment.
3. WARRANTY RETURNS
If a Neptune MACH 10 meter fails an accuracy test during an applicable Warranty Period, it may be returned to Neptune for eva luation. Any MACH 10 meter proved to the satisfaction of Neptune to have failed the warranties set forth in this Certificate of Warranty will, at the option of Neptun e, be repaired or replaced at no cost to the customer. An accuracy test shall be conducted by the customer according to then -current AWWA testing standards. Any meter being returned for repair to Neptune under this performance warranty must be returned with a copy of the customer’s test results. If the meter is returned to Neptune without a copy of the test results or if Neptune’s factory test shows the meter to meet Neptune’s published accuracy specifications, then the customer will be charged a nominal testing fee by Neptune in such cases. If after the meter has been tested by Neptune, Neptune determines that the meter has failed the warranties set forth in this Certificate of Warranty, then Neptune will repair or replace the meter at Neptune’s option.
Repaired or replacement MACH 10 meters are warranted for one (1) year after Date of Shipment of the repaired or replacement MACH 10 meter or the balance of the original MACH 10 meter warranty, whichever is greater.
4. RESPONSIBILITY LIMITED TO COSTS OF REPLACEMENT AND REPAIR If the MACH 10 fails to meet the warranties set forth in Sections 1 and 2 of this Certificate of Warranty, then Neptune, at its option shall repair or replace the MACH 10 or part thereof, provided that (a) the MACH 10 is delivered to a Neptune representative, (b) the MACH 10 is accompanied by a Return Material Authorization (RMA), and (c) all costs of delivery to Neptune are assumed by the purchaser of the MACH 10. Neptune’s liability is limited to its
© 2019 Neptune Technology Group Inc. All Rights Reserved. The trademarks, logos and service marks displayed in this document herein are the property of Neptune Technology Group Inc., its affiliates or other third parties. Availability and technical specifications are subject to change without notice. W MACH 10 02.19
costs of replacement and repair of the non-performing MACH 10, and without limitation, this warranty does not include field replacement, labor, or materials costs, which are the responsibility of the customer. Damages resulting from miscalculation of water usage or lost revenue or profit are not recoverable from Neptune. It is the responsibility of the customer to periodically verify the operation and accuracy of its meters.
5. WARRANTIES ARE INAPPLICABLE UNDER CERTAIN CONDITIONS The warranties set forth in this Certificate of Warranty do not apply to any MACH 10 meter that has been damaged by, or subje cted to, conditions which, in the opinion of Neptune, have affected the ability of the MACH 10 to perform, including but not limited to: misuse; improper handling, application or installation; excessive operating conditions; foreign materials in the water; aggressive water conditions; tampering or unauthorized repairs o r modifications; accidental or intentional damage; or acts of God. This Certificate of Warranty shall not apply if the product is placed in a non -recommended installation, is connected or altered by other than Neptune recommended procedures or is read by equipment not approved or licensed by Neptune.
Neptune makes no claims concerning operability and/or compatibility or third -party reading systems. In addition, this Certificate of Warranty shall not apply if third-party reading equipment is believed to have caused damage to the MACH 10. In order to determine its liability, if any, under this Certificate of Warranty, Neptune shall have the right to inspect any MACH 10 meter or part thereof that is claimed to be defective at Neptune or other location designated by Neptune.
THE ABOVE WARRANTY FOR THE MACH 10 WATER METER IS THE SOLE AND EXCLUSIVE WARRANTY GIVEN BY NEPTUNE WITH RESPECT TO THE MACH 10.
ALL OTHER WARRANTIES, CONDITIONS, TERMS, REPRESENTATIONS, OR OTHER LEGALLY OPERATIVE PROVISIONS CONCERNING THE MACH 10 ARE
HEREBY EXPRESSLY EXCLUDED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY, CONDITION, TERM, AND REPRESENTATION OR OTHER LEGALLY OPERATIVE PROVISION AS TO MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THIS PARAGRAPH IS EXPRESSLY INTENDED TO EXCLUDE FROM THIS CONTRACT ALL STATUTORY AND COMMON LAW WARRANTIES TO THE MAXIMUM EXTENT PERMITTED BY LAW. TO AVOID ANY AMBIGUITY OR MISUNDERSTANDING, ALL PROBLEMS ARISING WITH A MACH 10 WATER METER AFTER THIS POINT SHALL BE BUYER’S RESPONSIBILITY.
NEPTUNE’S LIABILITY SHALL IN NO EVENT EXCEED THE PURCHASE PRICE OF THE MACH 10 WATER METER. NEPTUNE SHALL NOT BE SUBJECT TO AND DISCLAIMS THE FOLLOWING: (1) ANY OTHER OBLIGATIONS OR LIABILITIES ARISING OUT OF BREACH OF CONTRACT OR OF WARRANTY, (2) ANY
OBLIGATIONS WHATSOEVER ARISING FROM TORT CLAIMS (INCLUDING NEGLIGENCE AND STRICT LIABILITY) OR ARISING UNDER OTHER THEORIES OF LAW WITH RESPECT TO PRODUCTS SOLD OR SERVICES RENDERED BY NEPTUNE, OR ANY UNDERTAKINGS, ACTS, OR OMISSIONS RELATING THERETO, AND (3) ALL CONSEQUENTIAL, INCIDENTAL, SPECIAL, MULTIPLE, EXEMPLARY, AND PUNITIVE DAMAGES WHATSOEVER.
A NEPTUNE TECHNOLOGY GROUP WARRANTY STATEMENT
3” to 12” MACH 10® Ultrasonic Meter
1. TERMS OF LIMITED WARRANTY
With respect to its Commercial and Industrial Neptune® MACH 10® water meter (“MACH 10”), Neptune Technology Group Inc. (“Neptune”) warrants that MACH 10 meters sold on or after August 1, 2021, for potable water or combined potable water and fire service applications, will be warranted to be free from manufacturing defects in workmanship and material as follows:
The MACH 10 will be, at the later of (i) the date of original purchase from Neptune or (ii) the date of original shipment from a Neptune-authorized distributor of water meters (that later date is referred to as “the Date of Shipment”), and will remain for a period of 18 months from the Date of Shipment, or 12 months from date of installation, whichever comes first, free from manufacturing defects in workmanship and material. Neptune makes the following additional warranties with respect to certain MACH 10 components.
a) Lead Free Bronze Maincase
Neptune warrants at the Date of Shipment that the lead free, high copper bronze maincase of the MACH 10 will be free from manufacturing defects in workmanship and material for the life of the meter.
b) Electronics (Battery, PCB, Transducers, LCD)
Neptune warrants that the unitized measuring element (UME) and/or electronics of the MACH 10 will be free from manufacturing defects in workmanship and material for a period of ten (10) years from the Date of Shipment. Neptune will repair or replace a non-performing MACH 10 UME free of charge for the first five (5) years and at a discount of the then-current list price, during the following five (5) years per the schedule to the right. The MACH 10 warranty does not include the external housing that encapsulates the electronics.
With respect to Section 1 and subparts a) and b), the period from the Date of Shipment to the expiration of the specified time period is the “Warranty Period” with respect to each specified component. Neptune shall not be responsible for any defects in the MACH 10 or any specified component (whether due to design, materials, manufacture, or otherwise) that manifest themselves after the expiration of the specified Warranty Period.
2. MACH 10 METER ACCURACY WARRANTY
Provided that the MACH 10 meter and the components specified in Section 1 and subparts a) and b) are functioning properly (regardless of whether the MACH 10 meter and specified components are within or outside an applicable Warranty Period detailed above), Neptune makes the following warranties with respect to meter accuracy:
Neptune MACH 10 meters are warranted to meet or exceed new meter accuracy per AWWA specifications of ±1.5% for the published ranges set forth in Neptune’s current product sheet in existence at the time of the Date of Shipment of the MACH 10 meter for ten (10) years from Date of Shipment. Neptune further warrants the MACH 10 to meet or exceed extended low flow accuracy of ±3% for the published ranges set forth in Neptune’s current product sheet in existence at the time of the Date of Shipment of the MACH 10 meter for ten (10) years from Date of Shipment (that period being the “Accuracy Warranty Period”).
Year of Failure MACH 10®
Replacement Price Discount*
1-5 Full replacement 100%
6 70%
7 60%
8 45%
9 35%
10 25%
* Replacement price discount percentages will be applied towards the then-current list price in effect for the year product is accepted by Neptune under warranty conditions. Replacement MACH 10 electronics are warranted for one (1) year after date of shipment or balance of original MACH 10 warranty, whichever is greater.
3. WARRANTY RETURNS
If a Neptune MACH 10 meter fails an accuracy test during the Accuracy Warranty Period, the meter or UME may be returned to Neptune for evaluation. An accuracy test shall be conducted by the customer according to then-current AWWA testing standards. Any meter being returned for repair to Neptune under the accuracy warranty must be returned with a copy of the customer’s test results. If the meter is returned to Neptune without a copy of the test results or if Neptune’s factory test shows the meter to meet Neptune’s published accuracy specifications, then the customer will be charged a nominal testing fee by Neptune in such cases. If after the meter has been tested by Neptune, Neptune determines that the meter has failed the accuracy warranty set forth in this Certificate of Warranty, then Neptune will repair or replace the meter at Neptune’s option. Repaired MACH 10 meters are warranted for one (1) year after Date of Shipment of the repaired MACH 10 meter or the balance of the applicable original MACH 10 meter warranty (maincase, UME/electronics, or accuracy), whichever is greater.
If a replacement UME is deemed necessary, the new UME will include a new original warranty as specified in Sections 1 and 2 of this Certificate of Warranty.
4. RESPONSIBILITY LIMITED TO COSTS OF REPLACEMENT AND REPAIR If the MACH 10 fails to meet the warranties set forth in Sections 1 and 2 of this Certificate of Warranty, then Neptune, at its option shall repair or replace the MACH 10 or part thereof, provided that (a) the MACH 10 is delivered to a Neptune representative, (b) the MACH 10 is accompanied by a Return Material Authorization (RMA), and (c) all costs of delivery to Neptune are assumed by the purchaser of the MACH 10. Neptune’s liability is limited to its costs of replacement and repair of the non- performing MACH 10, and without limitation, this warranty does not include field replacement, labor, or materials costs, which are the responsibility of the customer.
Damages resulting from miscalculation of water usage or lost revenue or profit are not recoverable from Neptune. It is the responsibility of the customer to periodically verify the operation and accuracy of its meters.
5. WARRANTIES ARE INAPPLICABLE UNDER CERTAIN CONDITIONS The warranties set forth in this Certificate of Warranty do not apply to any MACH 10 meter that has been damaged by, or subjected to, conditions which, in the opinion of Neptune, have affected the ability of the MACH 10 to perform, including but not limited to: misuse; improper handling, application or installation; excessive operating conditions; foreign materials in the water; aggressive water conditions; tampering or unauthorized repairs or modifications; accidental or intentional damage; or acts of God. This Certificate of Warranty shall not apply if the product is placed in a non-recommended installation, is connected or altered by other than Neptune recommended procedures or is read by equipment not approved or licensed by Neptune. Neptune makes no claims concerning operability and/or compatibility or third-party reading systems. In addition, this Certificate of Warranty shall not apply if third-party reading equipment is believed to have caused damage to the MACH
10. In order to determine its liability, if any, under this Certificate of Warranty, Neptune shall have the right to inspect any MACH 10 meter or part thereof that is claimed to be defective at Neptune or other location designated by Neptune.
THE ABOVE WARRANTY FOR THE MACH 10 WATER METER IS THE SOLE AND EXCLUSIVE WARRANTY GIVEN BY NEPTUNE WITH RESPECT TO THE MACH 10. ALL OTHER WARRANTIES, CONDITIONS, TERMS, REPRESENTATIONS, OR OTHER LEGALLY OPERATIVE PROVISIONS CONCERNING THE MACH 10 ARE HEREBY EXPRESSLY
EXCLUDED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY, CONDITION, TERM, AND REPRESENTATION OR OTHER LEGALLY OPERATIVE PROVISION AS TO MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THIS PARAGRAPH IS EXPRESSLY INTENDED TO EXCLUDE FROM THIS CONTRACT ALL STATUTORY AND COMMON LAW WARRANTIES TO THE MAXIMUM EXTENT PERMITTED BY LAW. TO AVOID ANY AMBIGUITY OR MISUNDERSTANDING, ALL PROBLEMS ARISING WITH A MACH 10 WATER METER AFTER THIS POINT SHALL BE BUYER’S RESPONSIBILITY. NEPTUNE’S LIABILITY SHALL IN NO EVENT EXCEED THE PURCHASE PRICE OF THE MACH 10 WATER METER. NEPTUNE SHALL NOT BE SUBJECT TO AND DISCLAIMS THE FOLLOWING: (1) ANY OTHER OBLIGATIONS OR LIABILITIES ARISING OUT OF BREACH OF CONTRACT OR OF WARRANTY, (2) ANY OBLIGATIONS WHATSOEVER ARISING FROM TORT CLAIMS (INCLUDING NEGLIGENCE AND STRICT LIABILITY) OR ARISING UNDER
OTHER THEORIES OF LAW WITH RESPECT TO PRODUCTS SOLD OR SERVICES RENDERED BY NEPTUNE, OR ANY UNDERTAKINGS, ACTS, OR OMISSIONS RELATING THERETO, AND (3) ALL CONSEQUENTIAL, INCIDENTAL, SPECIAL, MULTIPLE, EXEMPLARY, AND PUNITIVE DAMAGES WHATSOEVER.
© 2021 Neptune Technology Group Inc. All Rights Reserved. The trademarks, logos and service marks displayed in this document herein are the property of Neptune Technology Group Inc., its affiliates or other third parties. Availability and technical specifications are subject to change without notice. W CI MACH 10 10.21