Homelessness Strategy
FY 2025-26 Action Plan
July 8, 2025
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Goal 1: Communication – Action Items
• Update the City’s homelessness webpage and
develop a public-facing data dashboard by Q2.
• Develop and distribute a partner satisfaction
survey by June 30, 2026.
• Share at least four success stories publicly to
increase community awareness.
• Continue Quarterly Tri-City coordination
meetings.
3 Goal 2: Services – Action Items
• Maintain ongoing contract management and
service provider oversight.
• Hold Monthly service provider meetings across
Tri-Cities.
• Launch a client satisfaction survey in
partnership with VOALA.
• Host Quarterly OC Workforce Solutions mobile
unit visits at the CCNC.
• Host Monthly Vituity health clinics at the CCNC.
4 Goal 3: Partnerships – Action Items
• Develop protocols for tracking client referrals
by January 1, 2026.
• Identify and leverage workforce development
and employment resources within the County.
• Submit grant funding applications and identify
new funding opportunities.
• Conduct a gap analysis and coordinate with
local agencies to leverage resources for CCNC
clients.
5 Goal 4: Quality of Life – Action Items
• Issue an RFP for a community survey polling
company and execute the contract by Q4.
• Develop a heat map to track public safety calls
related to homelessness by June 30, 2026.
• Continue encampment prevention through
environmental design efforts, including cleanups
and deterrent installations.
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A Year of Hope: CCNC’s Year One
CCNC - Opened June 2024
Year one Client data
CCNC Garden Grove clients
Clients enrolled 342 222
Clients housed 24 15
Clients returning to
family
9 4
Clients exiting to
sober living
6 3
Clients employed 54 26
Clients AWOL 72
hours exits
108 76
CCNC key delivery pathways
CCNC acclimation
Collating documentation and ID
Engaging with case manager support
Referrals to external support agencies
Housing Support plan with client goals
Linking with Housing Navigation team
Increasing income
Employment / training
CCNC Garden Grove present clients:
• 48 clients – 160 male /56 female / 6 couples
• 11 clients are working with housing navigators to
be linked to housing.
• 3 clients are currently employed
• 22 now have income in place
• 5 client are currently looking for work and have
been connected with employee agency.
• 3 have been interviewed for OC fair and will start
when it opens
Vituity
Clinic
CCNC Garden Grove Success Story
•The Central Cities Navigation Center (CCNC) helps individuals achieve recovery and self-sufficiency through comprehensive support. •Initial Support: The CCNC provides essential services to establish a strong foundation for recovery, as exemplified by Jeff and Ashtyn. •Skill Building & Development:
•Residents engage in programs for employability, including resume building and job-seeking assistance. •Ashtyn pursued specialized training like culinary classes. •The CCNC assists with obtaining necessary certifications (e.g., guard card) for broader employment opportunities. •Employment Success:
•Jeff and Ashtyn actively participated in job fairs, securing interviews and meaningful employment. •They were both hired by Angel Stadium.
•Sustained Independence & Housing:
•The CCNC's ultimate goal is sustained independence.
•Jeff and Ashtyn secured permanent supportive housing and have been successfully living and working in their new environment for several months. •Impact: Their story highlights the transformative impact of dedicated support and human resilience.
VOALA and the CCNC team would like to thank all our
partners in Garden Grove especially Health Care In
Action, Be Well team and Police Department for their
support and fantastic collaborative work
Any questions ?
Conclusion
• City Council adopt the
Homelessness Strategy’s
FY 2025-26 Action Plan.
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