Item 324/2025
Final
City of Garden Grove
INTER-DEPARTMENT MEMORANDUM
To:
Lisa L. Kim From: Chief El-Farra
Dept:
City Manager Dept: Police
Date: 9/23/2025
Subject: Authorization for the issuance of purchase orders to Motorola, AT&T, Talley, and Goserco Inc. to build out the new Emergency Communications Center as part of the public safety facility. (Cost: $1,424,700) (Action Item)
OBJECTIVE
To secure City Council authorization for the purchase, installation and service of equipment necessary to build-out the new Emergency Communications Center in the public safety facility as part of the Civic Center Revitalization Project in the amount of $1,424,700.
BACKGROUND
In March 2024, City Council approved a Project Agreement with Edgemoor Garden Grove Civic Partners LLC to construct the Civic Center Revitalization Project including a new public safety facility, parking garage and re -envisioned Civic Center Park, funded b y “Measure O” sales tax proceeds. The project ground breaking ceremony was held in May 2024. Fast forward 15 months and the project is currently about 50 percent constructed. The building and garage concrete superstructures are complete, mechanical systems are being installed, and the exterior glass curtain wall is close to completion.
DISCUSSION
A key feature of the new public safety facility is the Emergency Communications Center (Center). It provides support for emergency operations including answering calls for services, dispatching units, and managing emergency radio traffic. The operation is staffed 24/7 and is an integral part of the City’s public safety team.
Under the Project Agreement, Edgemoor is responsible for construction of the space and basic infrastructure (fiber, rack mounts, power, etc.) needed to operate the Center, but it is the City’s responsibility to procure and install the necessary equipment. Two primary modules are needed, the 911 phone system components and the 800 Megah ertz Countywide Coordinated Communications System (800 MHz CCCS). These systems are sourced through preferred vendors that have already been competitively selected and pre -qualified through statewide agreements managed by CalOES (California Governor’s Off ice of Emergency Item 324/2025
Services) and the Orange County Board of Supervisors (Board), in collaboration with the Sherriff-Coroner Department (Sheriff). Therefore, municipal code section 2.50.060D, dispenses with the bidding requirement.
911 System –CalOES manage s California’s 911 system. Their responsibilities include working with agencies to determine appropriate allocation of 911 funding and identifying/approving vendor solutions. The City notified CalOES of its need to upgrade equipment in the new Center and received a funding allotment approval of up to $571,000.
These monies are provided on a reimbursable basis and limited to 911 phone system components.
Under the state’s Master Purchase Agreement, AT&T is listed as the approved vendor for the City’s identified 911 system equipment. The City’s team is working with AT&T to finalize a purchase, installation and 5 -year service agreement in alignment with state requirements.
The estimated cost is $514,083.
800 MHz CCCS – In Orange County, the Sherriff operates and maintains the 800 MHz CCCS, which provides centralized, interoperable voice radio communications for the County and its 34 cities, including all public safety and public service agencies, as well as a number of private, state and federal agencies that provide support to the above agencies and/or have relevant communications requirements. This includes radio towers, repeaters, handhelds, in-vehicle units, and broadcasting systems. The City of Garden Grove is a partner in the Joint Agreement for the Operation, Maintenance, and Financial Management of the 800 MHz CCCS. The Project team has been working with Motorola, which is the approved vendor under the Board’s Master Agreement, to develop a list of necessary radio equipment components for the new Center. The work scope includes both equipment and installation services with an estimated cost of $835,120.
Additionally, the Sherriff’s Technology Division will provide installation services related to radio antennas and repeaters for an estimated fee of $1,500. The miscellaneous parts (e.g. radio antennae, connectors, etc.) for this work is sourced from Talley, with an estimated cost of $10,457.
Audio Recording and Archiving – An ancillary component for the two main systems (911 & 800 MHz CCCS), is an integrated recording and archiving module. The state requires any Public Safety Answering Point (the Center), to record all incoming 911 phone calls and emergency radio traffic. Information must be retained and made accessible for investigations and public record requests in accordance with City retention policies. The Project team is working with Goserco Inc. for the necessary recording equipment. The purchase, installation and service of this system is estimated to cost $48,540.
Timeline – These are critical path items, which are necessary to ensure the facility is ready for occupancy. Given the lead time of some listed equipment, an order needs to be placed in October 2025. The current construction schedule anticipates early access to th e telecom rooms in March 2026, with equipment testing beginning in May 2026. Once successful testing has concluded and the building receives a certificate of occupancy, Police staff can start the process of moving into the new facility. This is currently anticipated to happen in June 2026.
Item 324/2025
FINANCIAL IMPACT
The equipment included in this action is estimated to cost $1,42 4,700 (AT&T: $514,083 + Goserco: $48,540 + Motorola: $835 ,120 + Talley: $10,457 + Sheriff’s $1,500 + Contingency: $15,000). This is being funded from a combination of state 911 funding and city Communication Replacement Fund 708-430-1000.
RECOMMENDATION
It is recommended that the City Council:
Approve the dispensing of the bidding process pursuant to the City’s municipal code section 2.50.060(D) to comply with a contract with another governmental agency to purchase a particular item or service on a cooperative basis; and Authorize the Finance Director, or designee, to issue a purchase order to Motorola Solutions in the amount of $835,120 for emergency radio equipment; and
Authorize the Finance Director, or designee, to issue a purchase order to Talley in the amount of $10,457 for miscellaneous parts (e.g. radio antennae, connectors, etc.); and
Authorize the Finance Director, or designee, to issue a purchase order to the OCSD – Technology Division in the amount of $1,500 for installation services related to radio antennas and repeaters; and
Authorize the Finance Director, or designee, to appropriate $862,077 (Motorola $835,120, Talley $10,457, Sheriff’s $1,500 and contingency $15,000) in the Communication Replacement Fund 708-430-1000; and
Authorize the City Manager, or designee, to execute all agreements on behalf of the City to acquire the 911 phone system from AT&T in the amount of $514,083, through the state's Master Purchase Agreement, funded by state 911 Emergency Communications funding; and
Authorize the City Manager, or designee, to execute all agreements on behalf of the City to acquire the integrated recording and archiving module from to Goserco Inc. in the amount of $48,540, funded by state 911 Emergency Communications funding; and
Authorize the City Manager, or designee, to execute all agreements on behalf of the City, and make minor modifications as appropriate thereto.
ATTACHMENT(S)
1. Motorola Solutions Proposal ($835,120)
2. Talley Proposal ($10,457)
Item 324/2025
3. AT&T Proposal ($514,083)
4. Goserco, Inc. Proposal ($48,540)