Cities Index.
item 17 Approval of an Amendment to extend the agreement with Turbo Data Systems, Inc. through June 30, 2027, to provide parking citations management services for the City. (Cost: $400,000)(Action Item)

Garden Grove City Council
November 12, 2025

Document
item 17 Approval of an Amendment to extend the agreement with Turbo Data Systems, Inc. through June 30, 2027, to provide parking citations management services for the City. (Cost: $400,000)(Action Item)
Meeting
November 12, 2025
Body
Garden Grove City Council
Original file
86 KB
Text extracted from the city's file for reading and search. Open the original on agendasuite.org. That file is the official record.

Turbo Data Systems, Inc. City of Garden Grove
Page | 1 Wednesday, October 22, 2025
ticketPRO™ Mobile Parking Cost Proposal
ticketPRO™ Mobile Parking for iOS
Initial One-time Fee Cost
ticketPRO™ Platform setup and configuration: Initial setup of agency-specific information (users, locations, violations, printer template, testing, etc.). Remote support of the agency’s IT team for the work needed to deploy and test the app.
$3,000
Reduced to $2,500 for
current customers
ticketPRO™ Parking software for iOS subscription Cost
iOS user subscription (per activated/enrolled user)
• ticketPRO Mobile iOS parking software license.
• iPhone provided by the agency.
• 4/5G data plan provided by the agency.
$20/user/month
(Prepaid Annually)
$14,000.00
December 2025
through
June 2026
ticketPRO™ Platform Hosting and Maintena nce (See cloud hosting fee table below) • Cloud Hosting
• Provides ongoing support and maintenance of mobile and hosting platforms. • Software upgrade.
• Provide Testing/Staging environment for early software releases. • Online training for iOS App.
• Access to ticketPRO™ TPMViewer Web interface.
• Integration of features such as pay-by-plate and LPR Notifications. • Cloud media storage for images.
$950/month
Based on 100 users
$6,650.00
December 2025
through
June 2026
Android devices Cost
• Current TPM Devices. (4 Devices) $90 per unit
$2,520.00
December 2025
through
June 2026
Total cost for December 2025 through June 2026 Up Front Cost Included in the price
• One Time Start Up Cost
• $20 per user for 100 users for 8 months
• $950 per month for Platform Hosting and Maintenance for 8 months • $90 per month per device for 4 devices for 8 months
$25,670.00
December 2025
through
June 2026
Disclaimer:

TDS may subscribe to various third-party software services to automate information entry when writing the ticket. These services can include Google Maps, GPS location services, AI LPR services, and VIN lookups. TDS reserves the right to disable these services in the software if they are terminated. These services are integrated into software for convenience and do not impact the issuance of citations.

All quoted prices are valid 60 days from the date submitted.

Turbo Data Systems, Inc. City of Garden Grove
Page | 2 Wednesday, October 22, 2025
ticketPRO™ Mobile Parking Cost Proposal
ticketPRO™ Mobile Parking for iOS
ticketPRO™ Parking software for iOS subscription Cost
iOS user subscription (per activated/enrolled user)
• ticketPRO Mobile iOS parking software license.
• iPhone provided by the agency.
• 4/5G data plan provided by the agency.
$20/user/month
(Prepaid Annually)
$24,000.00
July 2026
through
June 2027
ticketPRO™ Platform Hosting and Maintena nce (See cloud hosting fee table below) • Cloud Hosting
• Provides ongoing support and maintenance of mobile and hosting platforms. • Software upgrade.
• Provide Testing/Staging environment for early software releases. • Online training for iOS App.
• Access to ticketPRO™ TPMViewer Web interface.
• Integration of features such as pay-by-plate and LPR Notifications. • Cloud media storage for images.
$950/month
Based on 100 users
$11,400.00
July 2026
through
June 2027
Android devices Cost
• Current TPM Devices. (4 Devices) $90 per unit
$4,320.00
July 2026
through
June 2027
Total cost for July 2026 through June 2027 Up Front Cost Included in the price
• $20 per user for 100 users for 12 months
• $950 per month for Platform Hosting and Maintenance for 12 months • $90 per month per device for 4 devices for 12 months
$39,720.00
July 2026
through
June 2027
Disclaimer:

TDS may subscribe to various third-party software services to automate information entry when writing the ticket. These services can include Google Maps, GPS location services, AI LPR services, and VIN lookups. TDS reserves the right to disable these services in the software if they are terminated. These services are integrated into software for convenience and do not impact the issuance of citations.

All quoted prices are valid 60 days from the date submitted.

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