item 16 Approval of Amendment No. 1 with Silverstone Property Management Company to provide comprehensive property management services for the Central Cities Navigation Center for Fiscal Year 2025-26. (Cost: — Garden Grove City Council, April 28, 2026

PROFESSIONAL SERVICES AGREEMENT

THIS “PROFESSIONAL SERVICES AGREEMENT” (this “Agreement”) is made this 9th day of September, 2025 by the CITY OF GARDEN GROVE, a municipal corporation, (“CITY”), and SILVERSTONE PROPERTY MANAGEMENT COMPANY, herein after referred to as ‘‘CONSULTANT”.

RECITALS

The following recitals are a substantive part of this Agreement:

1. This Agreement is entered into pursuant to Garden Grove Council Resolution No. 9212-14 (January 28, 2014).

2. CITY desires to utilize the services of CONSULTANT to provide comprehensive property and facility management services including but not limited to, vendor list procurement, regular maintenance servicing, routine inspections, equipment warranty management, site security monitoring through assigned CCNC softwar e and security systems, and 24/7 availability and response to incidental repairs and maintenance emergencies on an “as -needed” basis for the Central Cities Navigation Center located at 13871 West Street, Garden Grove, California 92843.

3. CITY does not have the personnel to accomplish said services.

4. CONSULTANT is qualified by virtue of experience, training, education and expertise to accomplish the required services.

AGREEMENT

THE PARTIES MUTUALLY AGREE AS FOLLOWS:

1. Term of Agreement. The term of the agreement shall be for a period of one (1) year from July 1, 2025 to June 30, 2026, with options to extend said agreement for four (4) additional one-year periods corresponding the City’s July 1 through June 30 fiscal year. This Agreement may be terminated by the City without cause. In such event, the CITY will compensate CONSULTANT for work performed to date in accordance with Scope of Services attached as Exhibit “A” and Section 3 of this Agreement. CONSULTANT is required to present evidence to support work performed.

2. Services to be Provided. The services to be performed by CONSULTANT shall consist of the Scope of Services listed in Exhibit “A” and is incorporated herein by reference. Exhibit “A” and this Agreement do not guarantee any specific amount of work. CONSULTANT warrants that all services will be performed in a competent, professional and satisfactory manner in accordance with customary and usual practices in CONSULTANT’S profession and the standards prevalent in the industry for such services. By executing this Agreement,

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CONSULTANT warrants that it has carefully considered how the work should be performed and fully understands the facilities, difficulties, and restrictions attending performance of the work under this Agreement.

3. Compensation. CONSULTANT shall be compensated as follows:

3.1 Amount. CONSULTANT shall be compensated for the services provided under this Agreement pursuant to the fee structure described in Exhibit “A” and made a part hereof by reference. Total compensation payable by CITY to CONSULTANT under this Agreement shall not exceed the total amount of One Hundred Thousand Dollars and 00/100 cents ($100,000.00) for the term of one (1) year . The cost breakdown is detailed as follows:

a) CONSULTANT will establish a trust account which the CONSULTANT will use for reimbursable costs and third party contractor expenses associated with property maintenance and emergency repairs. The CITY will deposit into the account Fifty Thousand Eight Hundred Dollars and 00/100 cents ($50,800.00) for twelve (12) months, unless the CITY determines that sufficient reserves remain in the account from the initial deposit. CONSULTANT shall provide updates on the reserve balance at the end of each month and shall notify CITY if the reserve balance falls below $5,000.00.

b) Property and Facility Management fee shall be a flat $4,100.00 per month, totaling Forty Nine Thousand Two Hundred and 00/100 cents ($49,200.00) for the twelve-month period.

c) Unless otherwise mutually agreed by the parties in writing, CONSULTANT shall not be compensated for any services rendered in connection with its performance of this Agreement, which are in addition to those set forth herein.

3.2 Payment. For property management services under this Agreement, payment shall be made per invoice submitted by CONSULTANT due and payable within 45 days. Payment shall be made in accordance with the Fee Schedule in Exhibit “A”.

3.3 Records of Expenses . CONSULTANT shall keep complete and accurate records of costs and incidental expenses subject to the fees or reimbursement payable hereunder. These records will be made available at the end of each month and at reasonable times to CITY.

3.4 Termination. CITY and CONSULTANT shall each have the right to terminate this Agreement, without cause, by giving thirty (30) days written notice of termination to the other party. If the Agreement is terminated by CITY, then the provisions of this Section 3 shall apply to that portion of the work completed. In such event, CITY will compensate Docusign Envelope ID: 0BDB9839-0617-4870-A371-CD8025010C34 p. 11

CONSULTANT for work performed to date in accordance with the Proposal.

CONSULTANT is required to present evidence to support performed work.

4. Insurance Requirements

4.1 Commencement of Work. CONSULTANT shall not commence work under this Agreement until all certificates and required endorsements have been received and approved by the CITY. CONSULTANT shall notify the CITY of any material change, cancellation, or termination at least thirty (30) days in advance.

4.2 Workers Compensation Insurance . For the duration of this Agreement, CONSULTANT shall maintain Workers Compensation Insurance in the amount and type required by law, if applicable. The insurer shall waive its rights of subrogation against the CITY, its officers, officials, agents, employees, and volunteers.

4.3 Insurance Amounts. CONSULTANT shall maintain the following insurance for the duration of this Agreement:

a) Commercial general liability in an amount of $1 ,000,000 per occurrence; (claims made and modified occurrence policies are not acceptable); Insurance companies must be reasonably acceptable to CITY, admitted and licensed in California , and have a Best’s Guide Rating of A-, Class VIII or better;

b) Automobile liability in an amount of $1,000,000 per occurrence; (claims made and modified occurrence policies are not acceptable) Insurance companies must be reasonably acceptable to CITY, admitted and licensed in California, and have a Best’s Guide Rating of A-, Class VIII or better.

c) Professional liability in an amount of $1 ,000,000 per occurrence; Insurance companies must be reasonably acceptable to CITY and have an AM Best’s Guide Rating of A-, Class VIII or better. If the policy is written on a “claims made” basis, the policy shall be continued in full force and effect at all times during the term of the Agreement, and for a period of three (3) years from the date of the completion of services provided. In the event of termination, cancellation, or material change in the policy, CONSULTANT shall obtain continuing insurance coverage for the prior acts or omissions of CONSULTANT during the course of performing services under the term of the agreement. The coverage shall be evidenced by either a new policy evidencing no gap in coverage, or by obtaining separate extended “tail” coverage with the present or new carrier.

The policy under section 4.3 (a) shall include CITY, its officers, officials, employees, agents, and volunteers as additional insureds for liability Docusign Envelope ID: 0BDB9839-0617-4870-A371-CD8025010C34 p. 12

arising out of work or operations performed by the CONSULTA NT to the extent of losses attributable to CONSULTANT’S negligence. CONSULTANT shall provide to CITY proof of insurance and relevant endorsement forms that conform to CITY’s requirements, as approved by the CITY.

The policy under section 4.3 (b) shall include CITY, its officers, officials, employees, agents, and volunteers as additional insureds to the extent of losses attributable to CONSULTANT’S negligence for automobiles owned, leased, hired, or borrowed by CONSULTANT. CONSULTANT shall provide to CITY proof of insurance and relevant endorsement forms that conform to CITY’s requirements, as approved by the CITY.

CONSULTANT’s insurance coverage shall be primary insurance as respects to CITY, its officers, officials, employees, agents, and volunteers to the extent of losses attributable to CONSULTANT’S negligence. Any insurance or self-insurance maintained by the CITY, its officers, officials, employees, agents, or volunteers shall be excess of the CONSULTANT’s insurance and shall not contribute with it.

5. Non-Liability of Officials and Employees of the CITY . No official or employee of CITY shall be personally liable to CONSULTANT in the event of any default or breach by CITY, or for any amount, which may become due to CONSULTANT.

6. Non-Discrimination. CONSULTANT covenants there shall be no discrimination against any person or group due to race, color, creed, religion, sex, marital status, age, handicap, national origin or ancestry, in any activity pursuant to this Agreement.

7. Independent Contractor. It is agreed to that CONSULTANT shall act and be an independent contractor and not an agent or employee of CITY, and shall obtain no rights to any benefits which accrue to CITY’s employees.

8. Compliance With Law . CONSULTANT shall comply with all applicable laws, ordinances, codes and regulations of the federal, state and local government.

CONSULTANT shall comply with, and shall be responsible for causing all contractors and subcontractors performing any of the work pursuant to this Agreement to comply with, all applicable federal and state labor standards, including, to the extent applicable, the prevailing wage requirements promulgated by the Director of Industrial Relations of the State of California Department of Labor. The CITY makes no warranty or representation concerning whether any of the work performed pursuant to this Agreement constitutes public works subject to the prevailing wage requirements.

9. Disclosure of Documents. All documents or other information developed or received by CONSULTANT are confidential and shall not be disclosed without authorization by CITY, unless disclosure is required by law.

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10. Ownership of Work Product . All documents or other information developed or received by CONSULTANT shall be the property of CITY. CONSULTANT shall provide CITY with copies of these items upon demand or upon termination of this Agreement.

11. Conflict of Interest and Reporting . CONSULTANT shall at all times avoid conflict of interest or appearance of conflict of interest in performance of this Agreement.

12. Notices. All notices shall be personally delivered or mailed to the below listed addresses, or to such other addresses as may be designated by written notice.

These addresses shall be used for delivery of service of process.

(a) Address of CONSULTANT is as follows:

Silverstone Property Management Company
388 E Valley Blvd Ste 105
Alhambra, CA 91801
Attn: Cloe Learn, CPM
[email protected]
(626) 458-6262

(b) Address of CITY is as follows (with a copy to):

Christy Le/Alana Cheng City Attorney
Economic Development & Housing Dept. City of Garden Grove City of Garden Grove P.O. Box 3070
P.O. Box 3070 Garden Grove, CA 92840
Garden Grove, CA 92840
[email protected]
(714) 741-5337

13. CONSULTANT’S Proposal. This Agreement shall include CONSULTANT’ s proposal dated February 14, 2024 , on file with the City Clerk, which is incorporated herein by reference. In the event of any inconsistency between the terms of the Proposal and this Agreement, this Agreement shall govern.

14. Licenses, Permits and Fees. At its sole expense, CONSULTANT shall obtain a Garden Grove Business License, all permits and licenses as may be required by this Agreement.

15. Familiarity With Work. By executing this Agreement, CONSULTANT warrants that: (1) it has investigated the work to be performed; (2) it has investigated the site of the work and is aware of all conditions there; and (3) it understands the facilities, difficulties and restric tions of the work under this Agreement.

Should CONSULTANT discover any latent or unknown conditions materially differing from those inherent in the work or as represented by CITY, it shall Docusign Envelope ID: 0BDB9839-0617-4870-A371-CD8025010C34 p. 14

immediately inform CITY of this and shall not proceed, except at CONSULTANT’S risk, until written instructions are received from CITY.

16. Time of Essence. Time is of the essence in the performance of this Agreement.

17. Limitations Upon Subcontracting and Assignment.

a. The experience, knowledge, capability and reputation of CONSULTANT, its principals and employees were a substantial inducement for CITY to enter into this Agreement. CONSULTANT shall not contract with any other entity to perform the services required without written approval of the CITY. This Agreement may not be assigned voluntarily or by operation of law, without the prior written approval of CITY. If CONSULTANT is permitted to subcontract any part of this Agreement, CONSULTANT shall be responsible to CITY for the acts and omissions of its subcontractor as it is for persons directly employed. Nothing contained in this Agreement shall create any contractual relationship between any subcontractor and CITY. All persons engaged in the work will be considered contractors or agents of CONSULTANT. CITY wi ll deal directly with and will make all payments to CONSULTANT.

b. It is intended in this Agreement that CONSULTANT shall negotiate contracts on behalf of CITY with third party vendors ("Vendors") for minor repairs, maintenance and servicing of the Property, consistent with industry standards. Such service contracts shall be entered into with Vendors by CONSULTANT as agent for and in the name of CITY and terminable with respect to the Property on 30 days' notice or less, unless otherwise approved by CITY. CONSULTANT shall require Vendors to provide insurance and indemnify the CITY to the same extent as required of CONSULTANT pursuant to this Agreement.

18. Authority to Execute. The persons executing this Agreement on behalf of the parties warrant that they are duly authorized to execute this Agreement and that by executing this Agreement, the parties are formally bound.

19. Indemnification. To the fullest extent permitted by law, CONSULTANT agrees to protect, defend, and hold harmless CITY and its elective or appointive boards, officers, agents, and employees from any and all claims, liabilities, expenses, or damages of any nature, including attorneys' fees, for injury or death of any person, or damages of any nature, including interference with use of property, to the extent attributed to the negligence, recklessness and/or intentional wrongful conduct of CONSULTANT, CONSULTANT'S agents, officers, employees, subcontractors, or independent contractors hired by CONSULTANT in the performance of the Agreement. The only exception to CONSULTANT'S responsibility to protect, defend, and hold harmless CITY, is due to the negligence, recklessness and/or wrongful conduct of CITY, or any of its elective or appointive boards, officers, agents, or employees.

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This hold harmless agreement shall apply to all liability regardless of whether any insurance policies are applicable. The policy limits do not act as a limitation upon the amount of indemnification to be provided by CONSULTANT.

20. Consequential Damages. Notwithstanding anything to the contrary contained in this Agreement, neither CITY nor CONSULTANT shall be liable for any lost or prospective profits or any other indirect, consequential, special, incidental, punitive or other exemplary losses or damages, whether in tort, contract or otherwise, regardless of the foreseeability or the cause thereof, that would not otherwise be covered under the standard liability or property insurance forms required of the Parties hereunder.

21. Environmental Assessments. Notwithstanding anything to the contrary contained herein, CITY acknowledges and understands that CONSULTANT is not qualified to ( a) evaluate the p resence or absence of hazardous or toxic substances, mold, waste, materials, electromagnetic field, radon, radioactive materials, or other environmental concerns under applicable law, upon, within, above, or beneath the Property (collectively, "Hazardous Materials"); ( b) maintain or evaluate compliance with environmental, Hazardous Materials or waste laws, rules and regulations; or ( c) conduct or ensure clean -up or remediation of Hazardous Material spills or contamination. CITY agrees that, with respect to any abatement, clean-up or remedial action that CITY desires to implement, CITY shall directly enter into a contract with a qualified and licensed environmental clean-up company to undertake such responsibilities. In no event will CONSULTANT make an indep endent determination as to the presence or absence of Hazardous Materials, or whether CITY, the Property or any particular tenant is in violation or compliance with any laws relating to Hazardous Materials ("Hazardous Materials Laws"). CONSULTANT will, however, notify CITY in the event it has actual knowledge of any Hazardous Materials in or on the Property or violation of Hazardous Materials Laws at the Property.

22. Modification. This Agreement constitutes the entire agreement between the parties and supersedes any previous agreements, oral or written. This Agreement may be modified only by subsequent mutual written agreement executed by CITY and CONSULTANT.

23 Waiver. All waivers of the provisions of this Agreement must be in writing by the appropriate authorities of the CITY and CONSULTANT.

24. California Law. This Agreement shall be construed in accordance with the laws of the State of California. Any action commenced about this Agreement shall be filed in the central branch of the Orange County Superior Court.

25. Interpretation. This Agreement shall be interpreted as though prepared by both parties

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26. Preservation of Agreement. Should any provision of this Agreement be found invalid or unenforceable, the decision shall affect only the provision interpreted, and all remaining provisions shall remain enforceable.

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(Agreement Signature Block on Next Page)

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IN WITNESS THEREOF, these parties have executed this Agreement on the day and year shown below.

Date: _______________

ATTESTED:

City Clerk

Date:

APPROVED AS TO FORM:

Garden Grove City Attorney

“CITY”

CITY OF GARDEN GROVE

By:

City Manager

“CONSULTANT”

SILVERSTONE PROPERTY

MANAGEMENT COMPANY

By:

Name:

Title:

Date:

Tax ID:

Broker License:

Expiration Date:

If CONSULTANT/CONTRACTOR is a
corporation, a Corporate Resolution
and/or Corporate Seal is required. If a
partnership, Statement of Partnership
must be submitted to CITY.

Docusign Envelope ID: 0BDB9839-0617-4870-A371-CD8025010C34 9/12/2025Omar Sandoval
director
cloe learn
9/12/2025
Lisa L. Kim
9/15/2025
9/15/2025
Lizabeth Vasquez
Docusign Envelope ID: 2E7DD8BC-02A1-4C11-B53E-BD9968F126C2 Docusign Envelope ID: 0BDB9839-0617-4870-A371-CD8025010C34 p. 9

EXHIBIT “A”

Docusign Envelope ID: 0BDB9839-0617-4870-A371-CD8025010C34 Prepared by:

Cloe Learn : Director
[email protected]
Silverstone Property Management Co.

Office Address: 388 East Valley Blvd
Suite 105 Alhambra, CA, 91801
Facility Management Services For -
Central Cities Navigation Center(CCNC)
Prepared for:

Timothy Throne
City of Garden Grove- Economic
Development and Housing Department
Property Address: 13871 West Street,
Garden Grove, CA, 92843
Docusign Envelope ID: 9B992D14-D851-4732-92F8-624B7268E1F0 Docusign Envelope ID: 0BDB9839-0617-4870-A371-CD8025010C34 388 East Valley Blvd., Suite #105, Alhambra, CA 91801 . Bus. 626−458−6262 Text. (601) 202−1072 www. SilverstonePM.com
Cover Letter
Dear Timothy Throne,
I would like to express my sincere appreciation for granting Silverstone Property Management ("SSPM") the opportunity to present our comprehensive services to your esteemed property.

At SSPM, we pride ourselves on delivering a wide range of services covering all aspects of real estate, including Property Management, Lease Administration, Business Development, Leasing, and Market Analysis. Our expertise extends to managing various commercial properties such as Shopping Centers, Offices, Medical Centers, Apartments, and Hotels. With over two decades of experience, SSPM has been entrusted with the management of your building for the past 20 years. This extensive tenure has endowed us with an intimate familiarity with both the building itself and its tenants.

Allow us to outline the services we offer:

Property Management Service: Our management services encompass overseeing the day-to-day operations of your property, preparing income forecasts and expense budgets, providing computerized monthly statements and reports, and ensuring timely collection of rent and payment of property expenses. Additionally, we conduct routine property inspections, supervise on-site staff, and handle lease documentation and renewals.

Facilities Management Services: Our Facilities management services encompass a range of activities designed to ensure the smooth operation of buildings, from maintenance and repair to energy management and waste disposal. These services can include janitorial and cleaning services, groundskeeping, HVAC and plumbing maintenance, electrical and mechanical repairs, and emergency response planning, as well as more specialized services like pest control and elevator maintenance.

Effective facilities management can help reduce downtime, improve worker productivity, and enhance overall occupant satisfaction.

Project Management: Our project management services cover building code resolutions, site zoning documentation and planning, environmental and due diligence coordination, and negotiation of development agreements.

This letter provides only a brief introduction to our services. We would welcome the opportunity to meet with you to discuss your specific requirements in more detail. Enclosed, please find our company brochure for your review. Should you have any questions or require further information, please do not hesitate to contact us.

Thank you for considering SSPM for your property management needs. We look forward to the possibility of collaborating with you.

Sincerely,
Cloe Learn, CPM®
Director | Broker
388 E. Valley Blvd. Suite 105, Alhambra, CA 91801
1470 Valley Vista Dr., Suite 101, Diamond Bar, CA 91765 (626)458-6262 Office (601)202-1072 Text
[email protected]
Docusign Envelope ID: 9B992D14-D851-4732-92F8-624B7268E1F0 Docusign Envelope ID: 0BDB9839-0617-4870-A371-CD8025010C34 388 East Valley Blvd., Suite #105, Alhambra, CA 91801 . Bus. 626−458−6262 Text. (601) 202−1072 www. SilverstonePM.com
i. Executive Summary
Silverstone Property Management Co. comprehensive property management service ensures the seamless operation of your real estate assets round-the-clock. We excel in overseeing day-to-day operations.
• On-site staff supervision and training
• Development of energy conservation plans
• Planning and supervision of tenant improvements, renovations, and rehabilitation projects • Obtain Bids, selecting contracts/vendors, negotiating terms, reviewing contracts, and coordinating services
• Conduct Routine Physical Property Inspections
• Analysis, monitor and enforce policies
Docusign Envelope ID: 9B992D14-D851-4732-92F8-624B7268E1F0 Docusign Envelope ID: 0BDB9839-0617-4870-A371-CD8025010C34 388 East Valley Blvd., Suite #105, Alhambra, CA 91801 . Bus. 626−458−6262 Text. (601) 202−1072 www. SilverstonePM.com
ii. Approach to Services
• Staff, Personnel and Vendors
-SSPM will not employ any onsite personnel at the location - 13871 West Street Garden Grove, CA, 92843. SSPM will send out suitable vendors for each service request and department. SSPM will conduct Monthly Property Inspections regularly to ensure that necessary preventative maintenance is carried out.
• Conduct Routine Physical Property Inspection
-Field Technicians in our Service Department will coordinate routine physical property inspections on a monthly calendar basis to provide accurate information regarding, but not limited to the common areas, elevators, parking lots, electrical/mechanical rooms, roof and any other areas pertaining to the building. These inspections will be followed through with a report and live pictures, allowing viewers to gain a proper understanding of the daily building operations and necessities. • Obtain Bids, Contract/Vendor Selections, Negotiating, Contract Review and Coordination
-Service Department will properly collect and review any related work and information regarding the buildings service operations with Vendors, Bids, Building Projects, and Service Repairs. Among these items, our service department will attentively review and make recommendations when obtaining bids. Properly analyzing each bid will ensure the accurate scope of work is being met and completed.
• HVAC
• Plumbing
• Locksmith
• Pest Control
• Fire Sprinklers
• Fire Extinguishers
• Fire Alarm Monitoring
• Backflow
• Electrical
• Roof
• Laundry Equipment Maintenance
• Graffiti Removal
• Kitchen Suppression
• Water Filter Services
• Kitchen Exhaust (Hood Range)
Docusign Envelope ID: 9B992D14-D851-4732-92F8-624B7268E1F0 Docusign Envelope ID: 0BDB9839-0617-4870-A371-CD8025010C34 388 East Valley Blvd., Suite #105, Alhambra, CA 91801 . Bus. 626−458−6262 Text. (601) 202−1072 www. SilverstonePM.com
iii. Relevant Experience

1. Signal Hill Town Center West
Property Address: 1600 E Willow St Signal Hill CA 90755- 1920 E Willow St Signal Hill CA 90755 SSPM manages Signal Hill Town Center, a shopping center in Signal Hill, encompassing approximately 350,000 sqft. Some of the key tenants include:-Food 4 Less-Starbucks-Chevron- McDonalds-Black Bear Dinner- The Breakfast Nook alongside other small independent businesses.

SSPM is responsible for the daily management of Signal Hill Town Center West, including property marketing, lease renewals, service operations, building renovations, city compliances, and project amenities. One of the notable additions brought to this shopping center by SSPM is the installation of 28 Supercharger stations, powered and operated by TESLA, providing an exciting new amenity for visitors and showcasing trusted partnerships with leading companies.

2. Valley Vista Office Condo
Property Address: 1470 Valley Vista Dr. Diamond Bar, CA 91765 SSPM manages and oversees the internal operations for this office condo. Valley Vista Office Condo is the first office condominium development in the city of Diamond Bar, right on Corporate Center.

With the expertise from SSPM, the existing office building of approximately 50,000 sqft was transformed and subdivided into 22 modern, high demand office condos.

SSPM has actively participated in the renovation of Diamond Bar's Corporate Center, granting Silverstone the opportunity to introduce a completely new office environment for investors and owners. Leveraging our expertise and knowledge, Valley Vista Office Condos has been established as the benchmark for other projects. This two-story office building, is surrounded with natural light and scenic landscape
Docusign Envelope ID: 9B992D14-D851-4732-92F8-624B7268E1F0 Docusign Envelope ID: 0BDB9839-0617-4870-A371-CD8025010C34 388 East Valley Blvd., Suite #105, Alhambra, CA 91801 . Bus. 626−458−6262 Text. (601) 202−1072 www. SilverstonePM.com

3. Empire Financial Center- Alhambra
Property Address: 388 East Valley Blvd Alhambra CA 91801 Empire Financial Center in Alhambra is home to one of the HQ offices SSPM resides in. This professional business center provides convenient above & ground parking parking and security guard service. Suites range in size from 1,200 to 3,000 square feet to meet a wide variety of business needs. Current tenants at this property would include, Keller Williams Executive Real Estate Office, ICBC USA (International Bank), Bank of East Asia and Fortune Securities.

At Empire Financial Center, SSPM is in charge of administering, managing, and overseeing all day- to-day operations. SSPM handles all Marketing, Lease Renewals, New Tenant Acquisitions, move- ins and move-outs involving new or existing tenants. Under SSPM's supervision is an Onsite Security Guard who is available Monday through Friday along with a Janitorial Team who is responsible for maintaining the upkeep and presentation of the building.

4. Villa Grande Business Condo
Property Address: 17100 Norwalk Blvd Cerritos, CA 90703 Villa Grande Business Condo is the first business condominium project in the city of Cerritos, recognized for its modern, functional, and attractive commercial condominium building. The 2.52 acre property, with over 38,000 square feet, has been renovated and upgraded by SSPM, resulting in a value increase to approximately 16 million dollars.

The Silverstone team successfully presented the Villa Grande project to our investor clients, providing them with precise consulting and project management services from inception to completion. The primary objective was to maximize return on investment, which required meticulous attention to detail throughout the entire process, encompassing design, subdivision processes, permitting, contractor hiring, renovations, supervision, marketing, and sales.

5. Greenleaf Shopping Village, Whittier
Property Address: 7201/7203/7205 Greenleaf Ave, Whittier CA 90602 The Greenleaf Shopping Village is host to several esteemed businesses, including The Coffee Bean & Tea Leaf, Greenleaf Cafe, Supercuts, Prime Boudoir, H&R Block, and more. Spanning approximately, 60,000 square feet, this shopping center is located in the Uptown Whittier neighborhood.

At Greenleaf Shopping Village, SSPM is responsible for overseeing all day-to-day operations, which encompass marketing, lease renewals, building compliances, renovations, inspections, and building development. The presence of a Day Porter allows SSPM to swiftly address any issues with an expedited response time. The Day Porter is available on site from 10am-2pm every day of the week.

1. Property Name: Empire Plaza- Financial Service Center Address: 388 East Valley Blvd Alhambra, CA 91801
Approx. 55,011 square footage
Owner: Amay Family Partnership
Contact: Derek Tsai - [email protected]
Phone Number: (323) 583- 3502
Manage and Oversee 3 story commercial office building for owner

2. Property Name: Class A, Office Building
Address: 1470 Valley Vista Dr, Diamond Bar CA 91765
Approx. 52,153 square footage
Owner: Valley Vista Office Condo Association
Contact: Susie Tsai - [email protected]
Phone Number: (323)809-1930
Manage and Oversee 2 story commercial building for owner

3. Property Name: Optum Medical Building
Address: 8311 E. Florence Ave, Downey CA 90240
Approx. 25,579 square footage
Owner: Golden Bull Investment LLC
Contact: Anna Tsai- [email protected]
Phone Number: (626)512-8138
Manager Medical Building for Owner, Property being Leased to Medical Business Docusign Envelope ID: 9B992D14-D851-4732-92F8-624B7268E1F0 Docusign Envelope ID: 0BDB9839-0617-4870-A371-CD8025010C34 388 East Valley Blvd., Suite #105, Alhambra, CA 91801 . Bus. 626−458−6262 Text. (601) 202−1072 www. SilverstonePM.com

4. Property Name: Towne Center
Address: 1600/1800 E. Willow St Signal Hill CA 90755
Approx. 83,433 square footage
Owner: Towne Center West LLC
Contact: Arthur [email protected]
Phone Number: (626)512-0899
Manage and oversee commercial shopping center for owner

5. Name: Dr. Christopher Yi- Three Office Locations (LA County) Facility Management and Leasing
Website: vvmd.com
Phone Number: (949) 229-2003

6. Property Name: Olive Residential Property
Address: 121 Olive St Glendale CA 91206
Approx. 17,100 square footage with 18 units
Owner: Louis Tseng and Tina Tseng
Contact: [email protected]
Phone Number: (626)833-6783
Manage and Oversee 2 story residential apartment complex with 18 units Print Name: Cloe Learn Date: 6/11/2024 Docusign Envelope ID: 9B992D14-D851-4732-92F8-624B7268E1F0 Docusign Envelope ID: 0BDB9839-0617-4870-A371-CD8025010C34 388 East Valley Blvd., Suite #105, Alhambra, CA 91801 . Bus. 626−458−6262 Text. (601) 202−1072 www. SilverstonePM.com

2. Vendors
Professionals and Licensed Vendors proposed for 13871 West Street, Garden Grove, CA, 92843 • Seacliff Mechanical Services (SMS) (Plumbing)
• Top Notch Top Notch Plumbing (Plumbing)
• Anderson Commercial Plumbing (Plumbing)
• Seacliff Mechanical Services (SMS) (HVAC)
• Triton Air (HVAC)
• Evolution Mechanical (HVAC)
• Eddie Sieus's Perfect Lock & Security (Locksmith)
• Zac Key's (Locksmith)
• Hill's Bros. Lock & Safe (Locksmith)
• Dewey Pest Control (Pest)
• Hydrex Pest Control (Pest)
• C2C Pest Control (Pest)
• Blackbird Fire Protection (Fire Sprinklers)
• Kelly's Fire Protection (Fire Sprinklers)
• Fortis Fire & Safety (Fire Sprinklers)
• J&F Fire Extinguishers (Fire Extinguisher)
• Blackbird Fire Protection (Fire Extinguisher)
• Certified Fire Extinguisher (Fire Extinguisher)
• ERS Security (Fire Alarm)
• United Security Systems Inc. (Fire Alarm)
• Cintas Fire Protection (Fire Alarm)
• Aqua Tech Backflow (Backflow)
• Basic Backflow (Backflow)
• Cintas Fire Protection (Backflow)
• Goliath Roofing (Electrical)
• Horizon Lighting (Electrical)
• Amelec Co. (Electrical)
• Goliath Roofing (Roof)
• Atlas Roofing (Roof)
• Highland Roofing (Highland Roofing)
• Dadson's Laundry (Laundry Equipment)
• High End Appliance Services (Laundry Equipment)
• Graffiti Pros LA (Graffiti Removal)
• Orange County Graffiti Removal
• Alert Power Washing (Graffiti Removal)
• Cintas Fire Protection (Kitchen Suppression)
• Water System Services ( Water Filtering Services)
• Grease Trap Cleaning
• Grease Management Solutions
• All In Sanitation
• Grease Away Fire Protection
Docusign Envelope ID: 9B992D14-D851-4732-92F8-624B7268E1F0 Docusign Envelope ID: 0BDB9839-0617-4870-A371-CD8025010C34 388 East Valley Blvd., Suite #105, Alhambra, CA 91801 . Bus. 626−458−6262 Text. (601) 202−1072 www. SilverstonePM.com

3.Billing - Accounting
a. Description of Accounting Services and Platforms
• Our firm employs YARDI accounting services and platforms that are equipped with robust data processing capabilities, ensuring accuracy and efficiency in financial reporting. • Our platforms are customizable and adaptable to meet the specific needs of the City and comply with generally accepted accounting principles.
• The City can log into the system as the owner to obtain and view all property data in real time 24/7.
b. Internal Control Policies and Procedures
• Our company has implemented thorough policies and procedures that prioritize robust internal controls for the protection of financial assets and data. These policies and procedures undergo regular review by our corporate attorney to ensure compliance with regulatory standards. • We consistently assess and update our internal control framework to minimize risks and improve transparency.
c. Billing
• SSPM is tasked with gathering all invoices related to assignments and work that has been verified as completed by Property Management's Service Department. After collecting the invoice, SSPM will then deduct the funds from the designated Trust Account based on the authorization and approval from the City of Garden Grove, in order to make the payment for the invoice on a timely manner. City Representatives will receive all receipts, documentation, and details for each billing, on the period monthly statements Docusign Envelope ID: 9B992D14-D851-4732-92F8-624B7268E1F0 Docusign Envelope ID: 0BDB9839-0617-4870-A371-CD8025010C34 388 East Valley Blvd., Suite #105, Alhambra, CA 91801 . Bus. 626−458−6262 Text. (601) 202−1072 www. SilverstonePM.com

4. Repair, Maintenance/Operations Program
a. Maintenance Personnel:
- All maintenance for the property located at 13871 West Street, Garden Grove, CA, 92843 will be handled by contract work or on-call services from our shared Vendor List. Scheduled work will take place during Local Business Hours to prevent overtime or weekend work. The Proposer will consult with the City for approval if overtime or weekend work is necessary. b. Reactive Service Calls:
- The Proposer will have an approval budget of $1,000.00 for any reactive or emergency service call required to be completed on site. For service calls above the approval limit, the Proposer will follow up with the City for approval and may reach out to nearby vendors or utilize the Building's Vendor List for a second estimate.
c. After-Hours Service Calls and Emergency Responses:
- Any after-hour service call or emergency response will be directed to the Building Service Supervisor, who will analyze the situation and address the issue accordingly. The Building Service Supervisor will either contact a vendor for service repair or the required building vendor for assistance. Our allocated Vendors work 24/7 and will be available for any after hours call or emergencies, as needed.
d. Property Inspections:
- The Proposer will schedule Property Inspections twice a month with the Building's Service Supervisor. Inspections will consist of a full perimeter walkthrough of the interior and exterior of the property, including live pictures and a detailed report suggesting any necessary repairs, such as HVAC, Roof, Fire Alarm, Sprinklers, Plumbing, Electrical, Mechanical and others. e. How the Proposer will ensure the Property is adequately maintained:
- The Proposer will hold all designated vendors, contractors, and assigned personnel accountable for maintaining the building 24/7. With onsite personnel and monthly property visits by the Building Service Supervisor, all areas will be overseen daily to ensure the right preventative maintenance services are implemented, minimizing any reactive service calls to the Building.

In the case of emergency service and project specialized work, the Building Service Supervisor will communicate and coordinate important information such as times, dates, and notes with onsite personnel and representatives of 13871 West St Garden Grove CA 92843. They will then collaborate with allocated Vendors to determine who will be onsite to effectively address the issue. If the emergency occurs during business hours, the Building Service Supervisor may arrange for designated rooms or compartments to be accessible for Vendors and Technicians to use as needed.

However, if the event takes place afterhours or on weekends, the Building Service Supervisor may be present onsite to assist with the necessary arrangements for repairs or projects. Building Service Supervisor, Fidel Moreno, will handle the dispatch of the recommended vendor to address the issue appropriately.
g. Describe the outside vendor services the Proposer typically employs; - The Proposer utilizes vendors recommended for the property or those with a history of servicing the building. Ideally, the Vendor List would include vendors servicing the building on a yearly schedule for Plumbing, HVAC, Fire Sprinklers, Fire Extinguishers, Pest Control, Roof, Backflow, and others. The Proposer may also seek competitive bids/estimates for certain service repairs to ensure the cost recommendations are being taken.
h. Describe how vendors are initially vetted. Describe how vendors' performance are monitored;
- Upon reviewing any new vendor inquiry, the Proposer ensures that required documents (e.g., Certificate of Insurance, Licenses, Permits, Garden Grove Business License Good Standing) are collected before assigning any service work. Work is assigned to the vendor on an as-needed basis or contract once the process is completed and confirmed. The Building Service Supervisor reviews and confirms all work before invoice payment is processed. Any vendors failing to meet obligations or standards are removed from the list.
i. How will the Proposer assist the City identify and correct potential safety risks or hazard. - Using Property Inspections, reports, and live pictures, the Proposer immediately presents any presented or potential safety risk/hazard to the City. Once the information is gathered, appropriate solutions are implemented to address the issue.

Docusign Envelope ID: 9B992D14-D851-4732-92F8-624B7268E1F0 Docusign Envelope ID: 0BDB9839-0617-4870-A371-CD8025010C34 388 East Valley Blvd., Suite #105, Alhambra, CA 91801 . Bus. 626−458−6262 Text. (601) 202−1072 www. SilverstonePM.com
j. How will the Proposer assist the City identify and correct potential safety risks or hazard. - Using Property Inspections, reports, and live pictures, the Proposer immediately presents any presented or potential safety risk/hazard to the City. Once the information is gathered, appropriate solutions are implemented to address the issue.
g. A description of the process for routine maintenance. Provide a sample scheduled/preventative maintenance plan (quarterly and annually) - Routine Maintenance for 13871 West St, Garden Grove, CA, 92840, will be categorized into its own department service such as;
- Elevator - Roof - Fire Alarm Panel - Fire Extinguishers - Plumbing - HVAC - Fire Sprinklers- Backflows & Common Area Routine Maintenance
Docusign Envelope ID: 9B992D14-D851-4732-92F8-624B7268E1F0 Docusign Envelope ID: 0BDB9839-0617-4870-A371-CD8025010C34 388 East Valley Blvd., Suite #105, Alhambra, CA 91801 . Bus. 626−458−6262 Text. (601) 202−1072 www. SilverstonePM.com

5. Insurance
Docusign Envelope ID: 9B992D14-D851-4732-92F8-624B7268E1F0 Docusign Envelope ID: 0BDB9839-0617-4870-A371-CD8025010C34 388 East Valley Blvd., Suite #105, Alhambra, CA 91801 . Bus. 626−458−6262 Text. (601) 202−1072 www. SilverstonePM.com
Docusign Envelope ID: 9B992D14-D851-4732-92F8-624B7268E1F0 Docusign Envelope ID: 0BDB9839-0617-4870-A371-CD8025010C34 388 East Valley Blvd., Suite #105, Alhambra, CA 91801 . Bus. 626−458−6262 Text. (601) 202−1072 www. SilverstonePM.com
H. Acknowledgement Of Terms Of Agreement, Fees
Acknowledgement of Terms
We hereby acknowledge and agree to the terms and conditions outlined in the Property Management Proposal.
a. Facilities Management Fee - $4,100.00 Monthly
Signature: Date: 6/11/2024
Docusign Envelope ID: 9B992D14-D851-4732-92F8-624B7268E1F0 Docusign Envelope ID: 0BDB9839-0617-4870-A371-CD8025010C34 388 East Valley Blvd., Suite #105, Alhambra, CA 91801 . Bus. 626−458−6262 Text. (601) 202−1072 www. SilverstonePM.com
Statement of Compliance
The undersigned Proposer declares that the Proposal submitted to furnish Facilities Management Services for Property: 13871 West St Garden Grove, CA, 92843 per the RFP specifications as described in, and in response to the City of Garden Grove RFP GPM-NO. 2301 was prepared in strict compliance with the instructions, conditions, and terms listed in the Request for Proposal, Scope of Services, and Draft Agreement, with exceptions listed below, if applicable. At least one box for each item must be checked.

RFP Instructions an Terms and Conditions (Check One)
No exceptions Taken Exceptions Taken Scope of Services (Check One)
No exceptions Taken Exceptions Taken
Draft Agreement/Insurance Requirements (Check One)
No exceptions Taken Exceptions Taken
If any exceptions are taken, this Statement of Compliance shall include a narrative that identifies each item to which the Proposer is taking exception or is recommending change, including the suggested rewording of the contractual obligations or suggested change in the Request for Proposal, and identifies the reasons for submitting the proposed exception or change. When available, please reference specific line item as provided in the Request for Proposal. The City reserves the right to rule as non-responsive and reject any Proposals that are not accompanied with the required documentation as described above.

Proposer's Name: Silverstone Property Management Co.

Signature:

Print Name: Cloe Learn
Date: 6/11/2024
Print Title: Director
Docusign Envelope ID: 9B992D14-D851-4732-92F8-624B7268E1F0 Docusign Envelope ID: 0BDB9839-0617-4870-A371-CD8025010C34 388 East Valley Blvd., Suite #105, Alhambra, CA 91801 . Bus. 626−458−6262 Text. (601) 202−1072 www. SilverstonePM.com

APPENDIX A
Professional Services Agreement
This Agreement is made 11th day of June , 2024, by the City of Garden Grove, a municipal corporation, ("CITY") and Silverstone Property Management Co. herein after referred to as "CONSULTANT".

Recitals
The following recitals are a substantive part of this Agreement;

1. This Agreement is entered into pursuant to Garden Grove City Council approval dated ________________ .

2. CITY desires to utilize the services of CONSULTANT to Provide Real Estate Services for Five Story Commercial Building.

3. CONSULTANT is qualified by virtue of experience, training, education and expertise to accomplish services.

Agreement
THE PARTIES MUTUALLY AGREE AS FOLLOWS;

1. Term and Termination The term of the agreement shall be effective as of the date first set forth above. This Agreement shall commence upon the effective date of this Agreement, and shall remain and continue in effort until tasks described herein are completed by the due date unless otherwise terminated prior to this date pursuant to the provisions of this Agreement.

2. Services to be Provided. The services to be performed by CONSULTANT shall consist of tasks, including but not limited to the Scope of Services listed in Exhibit "A", and is incorporated herein by reference. The exhibit and this Agreement do not guarantee any specific amount of work.

3. Compensation. CONSULTANT shall be compensated as follows:

3.1 Amount. Total compensation under this agreement shall not exceed (NTE) amount of $4,100.00, payable in arrears and in accordance with the Rate and Fee Estimate attached in Exhibit "A".

3.2 Payment. For work under this Agreement, payment shall be made per invoice for work completed. Within 45 day of delivery of goods or completion of performance of services, CONSULTANT must promptly render an invoice to CITY or payment may be significantly delayed.

For extra work not a part of this Agreement, a written authorization by CITY will be required, and payment shall be based on Rate and Fee Estimate included in Exhibit "A".

3.3 Records of Expenses. CONSULTANT shall keep complete and accurate records of all costs and expenses incidental to services covered by this Agreement. These records will be made available at reasonable times to CITY.

3.4 Termination. CITY and CONSULTANT shall have the right to terminate this agreement, without cause, by giving thirty (30) days written notice of termination. If the Agreement is terminated by CITY, then the provisions of paragraph 3 would apply to that portion of the work completed.

4. Insurance Requirements

4.1 COMMENCEMENT OF WORK. CONSULTANT shall not commence work under this Agreement until all certificates and endorsements have been received and approved by the CITY. All insurance required by this Agreement shall contain a Statement of Obligation on the part of the carrier to notify the CITY of any material change, cancellation, or termination at least thirty (30) days in advance and provide a Waiver of Subrogation in favor of the City.

4.2 WORKERS COMPENSATION INSURANCE. During the duration of this Agreement, CONSULTANT and all sub-contractors shall maintain Workers Compensation. Insurance in the amount of $1,000,000.00 per occurrence, $1,000,000.00 aggregate.

4.3 INSURANCE AMOUNTS. CONSULTANT shall maintain the following insurance for the duration of this Agreement:
(a) Commercial general liability in an amount of $2,000,000.00 per occurrence, $2,000,000.00 aggregate (claims made and modified occurrence policies are not acceptable); Insurance companies must be acceptable to CITY and have a Best's Guide Rating of A-, Class VII or better, as approved by the CITY.
(b) Automobile liability in an amount of $1,000,000.00 per occurrence, $2,000,000.00 aggregate (claims made and modified occurrence policies are not acceptable); Insurance companies must be acceptable to CITY and have a Best's Guide Rating of A-, Class VII or better, as approved by the CITY.
(c) Professional liability in an amount not less than $2,000,000, $3,000,000.00 aggregate.

Insurance companies must be admitted and licensed In California and have a Best's Guide Rating of A-Class VII or better, as approved by the City.

If the policy is written on a "claims made" basis, the policy shall be continued in full force effect at all times during the term of the agreement, and for a period of three (3) years from the date of completion of services provided. In the event of termination, cancellation, or material change in the policy, professional/CONSULTANT shall obtain continuing insurance coverage for the prior acts or omissions of professional/CONSULTANT during the course of performing services under the term of the Agreement. The coverage shall be evidenced either by a new policy evidencing no gap in coverage, or by obtaining separate extended "tail" coverage with the present or new carrier.

Docusign Envelope ID: 9B992D14-D851-4732-92F8-624B7268E1F0 Docusign Envelope ID: 0BDB9839-0617-4870-A371-CD8025010C34 388 East Valley Blvd., Suite #105, Alhambra, CA 91801 . Bus. 626−458−6262 Text. (601) 202−1072 www. SilverstonePM.com
An On-Going and Completed Operations Additional Insured Endorsement for the policy under section 4.3 (a) shall designate CITY, it's officers, officials, employees, agents, and volunteers as additional insureds for liability arising out of work or operations performed by or on behalf of the CONSULTANT. CONSULTANT shall provide to CITY proof of insurance and endorsement forms that conform to CITY's requirements, as approved by the CITY.

An Additional Insured Endorsement for the policy under section 4.3 (b) shall designate CITY, it's officers, officials, employees, agents, and volunteers as additional insureds for automobiles, owned, leased, hired, or borrowed by the CONSULTANT. CONSULTANT shall provided to CITY proof of insurance and endorsement forms that conform to CITY's requirements, as approved by the CITY.

For any claims related to this Agreement, CONSULTANT's insurance coverage shall be primary insurance as respects CITY, its officers, officials, employees, agents, and volunteers. Any insurance or self-insurance maintained by the CITY, its officers, officials, employees, agents, and volunteers shall be excess of the CONSULTANTS's insurance and shall not contribute with it.

If CONSULTANT maintains higher insurance limits than the minimums shown above, CONSULTANT shall provide coverage for the higher insurance limits otherwise maintained by the CONSULTANT.

5. Non-Liability of Officials and Employees of the CITY. No official or employee of CITY shall be personally liable to CONSULTANT in the event of any default or breach by CITY, or for any amount which may become due to CONSULTANT.

6. Non-Discrimination. CONSULTANT covenants there shall be no discrimination against any person or group due to race, color, creed, religion, sex, marital status, age, handicap, national origin, or ancestry, in any activity pursuant to this Agreement.

7. Independent CONSULTANT. It is agreed to that CONSULTANT shall act and be an independent CONSULTANT and not an agent or employee of the CITY, and shall obtain no rights to any benefits which accrue to CITY's employees.

8. Compliance with Law. CONSULTANT shall comply with all applicable laws, ordinances, codes, and regulations of the federal, state, and local government. CONSULTANT shall comply with, and shall be responsible for causing all CONSULTANT'S and sub-CONSULTANT's performing any of the work pursuant to this Agreement to comply with, all applicable federal and state labor standards, including, to the extent applicable, the prevailing wage requirements promulgated by the Director of Industrial Relations of the State of California Department of Labor. The City makes no warranty or representation concerning whether any of the work performed pursuant to this Agreement constitutes public works subject to the prevailing wage requirement.

9. Notices. All notices shall be personally delivered or mailed to the below listed address, or to such other addresses as may be designated by written notice. These addresses shall be used for delivery of service of process.
a. Address of CONSULTANT is as follows:

Silverstone Property Management Co.
388 East Valley Blvd Suite #105
Alhambra CA, 91801
b. Address of CITY is as follows:

Department of Community Development
City of Garden Grove
11222 Acacia Parkway
Garden Grove, CA 92840

10. CONSULTANT'S PROPOSAL. This Agreement shall include CONSULTANT's proposal which shall be incorporated herein by reference. In the event of any inconsistency between the terms of the proposal and this Agreement, this Agreement shall govern.

11. Licenses, Permits, and Fees. At its sole expense, CONSULTANT shall obtain a Garden Grove Business License, all permits, and licenses as may be required by this Agreement.

12. Familiarity with Work. By executing this Agreement, CONSULTANT warrants that: (1) it has investigated the work to be performed; (2) it has investigated the site of the work and is aware of all conditions there; and (3) it understands the facilities, difficulties, and restrictions of the work under this Agreement. Should CONSULTANT discover any latent or unknown conditions materially differing from those inherent in the work or as represented by CITY, it shall immediately inform CITY of this and shall not proceed, except at CONSULTANT's risk, until written instructions are received from CITY.

13. Time of Essence. Time is of the essence in the performance of this Agreement.

14. Limitations Upon Subcontracting and Assignment. The experience, knowledge, capability, and reputation of CONSULTANT, its principals and employees were a substantial inducement for CITY to enter into this Agreement. CONSULTANT shall not contract with any other entity to perform the services required without written approval from the CITY. This Agreement may not be assigned voluntarily or by operation of law, without the prior written approval of CITY. If CONSULTANT is permitted to subcontract any part of this Agreement, CONSULTANT shall be responsible to CITY for the acts and omissions of its sub-CONSULTANT as it is for persons directly employed. Nothing contained in this Agreement, shall create any contractual relationship between any sub- CONSULTANT and CITY. All persons engaged in the work will be considered employees of CONSULTANT. CITY will deal directly with and will make all payments to CONSULTANT.

15. Authority to Execute. The persons executing this Agreement on behalf of the parties warrant that they are duly authorized to execute this Agreement and that by executing this Agreement, the parties are formally bound.

16.Indemnification. To the fullest extent permitted by the law, CONSULTANT shall defend, and hold harmless CITY and its elective or appointive boards, officers, agents, and employees from any and all claims, liabilities, expenses, or person, or damages of any nature, including attorney's fees, for injury or death of any person, or damages of any nature, including interference with use of property, arising out of, or in any way connected with the negligence, recklessness and/or intentional wrongful conduct of CONSULTANT, CONSULTANT's agents, officers employees, sub-CONSULTANTs, or independent CONSULTANTs hired by CONSULTANT in the performance of the Agreement. The only exception to CONSULTANT's responsibility to protect, defend, and hold harmless CITY, is due to the sole negligence, recklessness and/or wrongful conduct of CITY, or any of its elective or appointive boards, officers, agents, or employees. This hold harmless agreement shall apply to all liability regardless of whether any insurance policies are applicable. The policy limits do not act as a limitation upon the amount of indemnification to be provided by CONSULTANT.

17. Appropriations. This Agreement is subject to and contingent upon funds being appropriated therefor by the Garden Grove City Council for each fiscal year covered by the term of this Agreement. If such appropriations are not made, this Agreement shall automatically terminate without penalty to the CITY.

18. Modification. This Agreement constitutes the entire agreement between the parties and supersedes any previous agreements, oral or written. This Agreement may be modified only by subsequent mutual written agreement executed by CITY and CONSULTANT.

19. Waiver. All waivers of the provisions of this Agreement must be in writing by the appropriate authorities of the CITY and CONSULTANT.

20. California Law. This Agreement shall be construed in accordance with the laws of the State of California. Any action commenced about this Agreement shall be filed in the central branch of the Orange County Superior Court.

21. Interpretation. This Agreement shall be interpreted as though prepared by both parties.

22. Preservation of Agreement. Should any provision of this Agreement be found invalid or unenforceable, the decision shall affect only the provision interpreted, and all remaining provisions shall remain enforceable.
\ \ \ \
(Agreement Signature Block on Next Page)
Docusign Envelope ID: 9B992D14-D851-4732-92F8-624B7268E1F0 Docusign Envelope ID: 0BDB9839-0617-4870-A371-CD8025010C34 388 East Valley Blvd., Suite #105, Alhambra, CA 91801 . Bus. 626−458−6262 Text. (601) 202−1072 www. SilverstonePM.com
IN WITNESS THEREOF, these parties have executed this Agreement on the day and year shown below.

Date: 6/11/2024
"CITY"

CITY OF GARDEN GROVE
By; ________________ __
City Manager
ATTESTED:
_____________________
City Clerk
Date:_________________
"CONSULTANT"
Silverstone Property Management Co.

By: Cloe Learn Signature:

Name: Real EstateServices
Title: Director
Date: 6/11/2024
Tax I.D.: 455636866
Broker's License: 01318605
Expiration Date:07/11/2024
If CONSULTANT is a corporation, a Corporate Resolution and/or Corporate Seal is required. If a partnership, Statement of Partnership must be submitted toCITY.

APPROVED ASTOFORM:
________________________
Garden Grove City Attorney
Date:__________________
Docusign Envelope ID: 9B992D14-D851-4732-92F8-624B7268E1F0 Docusign Envelope ID: 0BDB9839-0617-4870-A371-CD8025010C34

SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE

THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS.

INSURER(S) AFFORDING COVERAGE
INSURER F :

INSURER E :

INSURER D :

INSURER C :

INSURER B :

INSURER A :

NAIC #
NAME:

CONTACT
(A/C, No):

FAX
E-MAIL
ADDRESS:

PRODUCER
(A/C, No, Ext):

PHONE

INSURED
REVISION NUMBER:CERTIFICATE NUMBER:COVERAGES
IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must have ADDITIONAL INSURED provisions or be endorsed.

If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s).

THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS

CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER.

OTHER:
(Per accident)
(Ea accident)
$
$
N / A
SUBR
WVD
ADDL
INSD

THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS

CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. $
$
$
$PROPERTY DAMAGE
BODILY INJURY (Per accident)
BODILY INJURY (Per person)

COMBINED SINGLE LIMIT

AUTOS ONLY

AUTOSAUTOS ONLY

NON-OWNED

SCHEDULEDOWNED

ANY AUTO

AUTOMOBILE LIABILITY
Y / N

WORKERS COMPENSATION

AND EMPLOYERS' LIABILITY
OFFICER/MEMBER EXCLUDED?
(Mandatory in NH)
DESCRIPTION OF OPERATIONS below
If yes, describe under

ANY PROPRIETOR/PARTNER/EXECUTIVE
$
$
$
E.L. DISEASE - POLICY LIMIT
E.L. DISEASE - EA EMPLOYEE
E.L. EACH ACCIDENT
ER
OTH-

STATUTE
PER

LIMITS(MM/DD/YYYY)

POLICY EXP
(MM/DD/YYYY)

POLICY EFF

POLICY NUMBERTYPE OF INSURANCELTR
INSR
DESCRIPTION OF OPERATIONS / LOCATIONS / VEHICLES (ACORD 101, Additional Remarks Schedule, may be attached if more space is required)

EXCESS LIAB
UMBRELLA LIAB $EACH OCCURRENCE
$AGGREGATE
$
OCCUR

CLAIMS-MADE
DED RETENTION $
$PRODUCTS - COMP/OP AGG
$GENERAL AGGREGATE
$PERSONAL & ADV INJURY
$MED EXP (Any one person)
$EACH OCCURRENCE

DAMAGE TO RENTED
$PREMISES (Ea occurrence)

COMMERCIAL GENERAL LIABILITY

CLAIMS-MADE OCCUR
GEN'L AGGREGATE LIMIT APPLIES PER:

POLICY PRO-

JECT LOC

CERTIFICATE OF LIABILITY INSURANCE

DATE (MM/DD/YYYY)

CANCELLATION

CERTIFICATE HOLDER
The ACORD name and logo are registered marks of ACORD
HIRED

AUTOS ONLY
07/07/2024
Eversafe Insurance Agency, Inc.
10508 Lower Azusa Rd
Suite 202
El Monte
CA
91731
Kelly Guan
(626) 821-4900
(626) 226-4014
[email protected]
Silverstone Property Management Company
388 E Valley Blvd
Ste 105
Alhambra
CA
91801
Hartford Underwriters Insurance Company
30104
Employers Preferred Insurance Company
10346
Scottsdale Indemnity Company
15580
A
Y
Y
72SBMBC3DWM
12/15/2023
12/15/2024
1,000,000
1,000,000
10,000
1,000,000
2,000,000
2,000,000
B
Y
Y
EIG2120273-10
07/01/2024
07/01/2025
1,000,000
1,000,000
1,000,000
C

PROFESSIONAL LIABILITY -

CLAIMS MADE
EKI3505800
12/15/2023
12/15/2024

EACH CLAIM
$1,000,000

GENERAL AGGREGATE
$2,000,000

RETENTION
$5,000
City of Garden Grove, its officers, officials, employees, and agents are added as additional insureds for liability arising out of work or operations performed by or on behalf of the Broker.

City of Garden Grove
11222 Acacia Pkwy
Garden Grove
CA
92840
Docusign Envelope ID: 9B992D14-D851-4732-92F8-624B7268E1F0 Docusign Envelope ID: 0BDB9839-0617-4870-A371-CD8025010C34 Information required to complete this Schedule, if not shown above, will be shown in the Declarations.

State Or Governmental Agency Or Subdivision Or Political Subdivision:

City of Garden Grove
Its officers, officials, employees, and agents
11222 Acacia Pkwy
Garden Grove, CA 92840
POLICY NUMBER: 72SBMBC3DWM COMMERCIAL GENERAL LIABILITY CG 20 12 05 09

THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY.

ADDITIONAL INSURED – STATE OR GOVERNMENTAL AGENCY OR SUBDIVISION OR POLITICAL SUBDIVISION – PERMITS OR AUTHORIZATIONS This endorsement modifies insurance provided under the following:

COMMERCIAL GENERAL LIABILITY COVERAGE PART

SCHEDULE

Section II – Who Is An Insured is amended to in-
clude as an insured any state or governmental agen-
cy or subdivision or political subdivision shown in the Schedule, subject to the following provisions:

1. This insurance applies only with respect to opera-
tions performed by you or on your behalf for which
the state or governmental agency or subdivision or
political subdivision has issued a permit or autho-
rization.

2. This insurance does not apply to:
a. "Bodily injury", "property damage" or "personal
and advertising injury" arising out of operations
performed for the federal government, state or
municipality; or
b. "Bodily injury" or "property damage" included
within the "products-completed operations ha-
zard".

CG 20 12 05 09 © Insurance Services Office, Inc., 2008 Page 1 of 1  Docusign Envelope ID: 9B992D14-D851-4732-92F8-624B7268E1F0 Docusign Envelope ID: 0BDB9839-0617-4870-A371-CD8025010C34 POLICY NUMBER: 72SBMBC3DWM COMMERCIAL GENERAL LIABILITY

THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT

CAREFULLY

PRIMARY AND NONCONTRIBUTORY-

OTHER INSURANCE CONDITION

This endorsement modifies Insurance provided under the following:

COMMERCIAL GENERAL LIABILITY COVERAGE PART

PRODUCTS/COMPLETED OPERATIONS LIABILITY COVERAGE PART

Name of Person or Organization:

City of Garden Grove
11222 Acacia Pkwy
Garden Grove, CA 92840

Primary And Noncontributory Insurance

This insurance is primary to and will not seek contribution from any other insurance available to an additional insured under your policy provided that:
(1) The additional insured is a Named Insured under such other insurance; and
(2) You have agreed in writing in a contract or agreement that this insurance would be primary and would not seek contribution from any other insurance available to the additional insured.

CG 20 01 04 13 Insurance Services Office, Inc., 2012 Docusign Envelope ID: 9B992D14-D851-4732-92F8-624B7268E1F0 Docusign Envelope ID: 0BDB9839-0617-4870-A371-CD8025010C34 Print Date 9/4/2025 11:33:22 AM

Page 1 of 1 ends

City of Garden Grove
Compliance Summary Report
Vendor Number
Vendor Name
AM Best Rating
Insurance Carrier
Policy #
Eff. Date
Exp. Date
Coverage
V03489

SILVERSTONE PROPERTY

MANAGEMENT COMPANY
Compliant
Ag , XV
Hiscox Insurance Company Inc.

P1041819251
12/15/2024
12/15/2025
General Liability
Ar , XV
Scottsdale Indemnity Company
eki3583803
7/25/2025
7/25/2026
Professional Liability
A-p , XI
Employers Preferred Insurance
Company
EIG212027311
7/1/2025
7/1/2026
Workers Comp
Risk Profile :

Professional Services/Consulting
Required Additional Insured :

City of Garden Grove, its officers, officials, agents, employees and volunteers Docusign Envelope ID: 0BDB9839-0617-4870-A371-CD8025010C34

Garden Grove City CouncilApril 28, 2026

Garden Grove City Council
April 28, 2026