item 25 Award contracts to CSG Consultants, Inc.; Willdan Engineering; The Code Group, Inc.; True North Compliance Services, Inc.; and Scott Fazekas & Associates, Inc; for on-call plan review and/or building

1 PROFESSIONAL SERVICES AGREEMENT

THIS AGREEMENT is made this day of , 2026, by the CITY OF GARDEN GROVE, a municipal corporation, ("CITY") and TRUE NORTH COMPLAINCE SERVICES, INC., herein after referred to as “CONTRACTOR”.

RECITALS

The following recitals are a substantive part of this Agreement:

1. This Agreement is entered into pursuant to Garden Grove Council Resolution No. 9212- 14 (January 28, 2014).

2. CITY desires to utilize the services of CONTRACTOR to provide plan review, inspection, code enforcement, and/or other building contractual services on an ”as-needed” basis.

3. CONTRACTOR is qualified by virtue of experience, training, education and expertise to accomplish services.

AGREEMENT

THE PARTIES MUTUALLY AGREE AS FOLLOWS:

1. Term and Termination The term of the agreement shall be from the date of this agreement through June 30, 202 6, with an option to extend said agreement an additional four years. Option years shall be exercised one year at a time, at the s ole option of the CITY. This agreement may be terminated by the CITY without cause. In such event, the CITY will compensate CONTRACTOR for work performed to date in accordance with CONTRACTOR’s fee schedule which is attached as Attachment “B” and is hereby incorporated by reference. Contractor is required to present evidence to support performed work.

2. Services to be Provided. The services to be performed by CONTRACTOR shall consist of tasks as set forth in the Proposal Attachment “B”. The Proposal is attached as Attachment “A”, and is incorporated herein by reference. The Proposal and this Agreement do not guarantee any specific amount of work. CONTRACTOR warrants that all services will be performed in a competent, professional and satisfactory manner in accordance with customary and usual practices in CONTRACTOR’S profession and the standards prevalent in the industry for such services. By executing this Agreement, CONTRACTOR certifies that it has carefully considered how the work should be performed and fully understands the facilities, difficulties, and restrictions attending performance of the work under this Agreement

3. Compensation. CONTRACTOR shall be compensated as follows:

3.1 AMOUNT. Total Compensation under this agreement shall not exceed (NTE) amount of Two Hundred Fifty thousand and 00/100 cents ($250,000.00) per fiscal year , payable in arrears and in accordance with proposal in Attachment “A”.

2 3.2 Payment. For work under this Agreement, payment shall be made per monthly invoice for work completed. Payment shall be based on schedule included in Proposal (Attachment B).

3.3 Records of Expenses. CONTRACTOR shall keep complete and accurate records of all costs and expenses incidental to services covered by this Agreement. These records will be made available at reasonable times to CITY.

3.4 Termination. CITY and CONTRACTOR shall have the right to terminate this agreement, without cause, by giving thirty (30) days written notice of termination. If the Agreement is terminated by CITY, then the provisions of paragraph 3 would apply to that portion of the work completed.

4. Insurance requirements.

4.1 COMMENCEMENT OF WORK. CONTRACTOR shall not commence work under this Agreement until all certificates and endor sements have been received and approved by the CITY. All insurance required by this Agreement shall contain a Statement of Obligation on the part of the carrier to notify the CITY of any material change, cancellation, or termination at least thirty (30) days in advance and provide a Waiver of Subrogation in favor of the City.

4.2 WORKERS COMPENSATION INSURANCE. During the duration of this Agreement, CONTRACTOR and all subcontractors shall maintain Workers Compensation Insurance in the amount and type required by law, if applicable.

4.3 INSURANCE AMOUNTS. CONTRACTOR shall maintain the following insurance for the duration of this Agreement:

(a) Commercial general liability in an amount of $2 ,000,000.00 per occurrence (claims made and modified occurrence policies are not acceptable); Insurance companies must be acceptable to CITY and have a Best’s Guide Rating of A-, Class VII or better, as approved by the CITY.

(b) Automobile liability in an amount of $1,000,000.00 combined single limit (claims made and modified occurrence policies are not acceptable); Insurance companies must be acceptable to CITY and have a Best’s Guide Rating of A-, Class VII or better, as approved by the CITY.

Insurance companies must be admitted and licensed In California and h ave a Best’s Guide Rating of A- Class VII or better, as approved by the City. If the policy is written on a “claims made” basis, the policy shall be continued in full force and effect at all times during the term of the agreement, and for a period of three (3) years from the date of the completion of services provided.

In the event of termination, cancellation, or material change in the policy, professional/ contractor shall obtain continuing insurance coverage for the prior acts or omissions of
professional/contractor during the course of performing services 3 under the term of the agreement. The coverage shall be evidenced either by a new policy evidencing no gap in coverage, or by obtaining separate extended “tail” coverage with the present or new carrier.

An On-Going and Completed Operations Additional Insured Endorsement for the policy under section 4.3 (a) shall designate CITY, it’s officers, officials, employees, agents, and volunteers as additional insureds for liability arising out of work or operations performed by or on behalf of the CONTRACTOR.

CONTRACTOR shall provide to CITY proof of insurance and endorsement forms that conform to CITY’s requirements, as approved by the CITY.

An Additional Insured Endorsement for the policy under section 4.3 (b) shall designate CITY, it’s officers, officials, employees, agents, and volunteers as additional insureds for automobiles, owned, leased, hired, or borrowed b y the CONTRACTOR. CONTRACTOR shall provide to CITY proof of insurance and endorsement forms that conform to CITY’s requirements, as approved by the CITY.

For any claims related to this Agreement, CONTRACTOR’s insurance coverage shall be primary insuranc e as respects CITY, its officers, officials, employees, agents, and volunteers. Any insurance or self-insurance maintained by the CITY, its officers, officials, employees, agents, and volunteers shall be excess of the CONTRACTOR’s insurance and shall not contribute with it.

If CONTRACTOR maintains higher insurance limits than the minimums shown above, CONTRACTOR shall provide coverage for the higher insurance limits otherwise maintained by the CONTRACTOR.

5. Non-Liability of Officials and Employees of the CITY. No official or employee of CITY shall be personally liable to CONTRACTOR in the event of any default or breach by CITY, or for any amount which may become due to CONTRACTOR.

6. Non-Discrimination. CONTRACTOR covenants there shall be no discrimination against any person or group due to race, color, creed, religion, sex, marital status, age, handicap, national origin, or ancestry, in any activity pursuant to this Agreement.

7. Independent CONTRACTOR. It is agreed to that CONTRACTOR shall act and be an independent CONTRACTOR and not an agent or employee of the CITY, and shall obtain no rights to any benefits which accrue to CITY'S employees.

8. Compliance with Law . CONTRACTOR shall comply with all applicable laws, ordinances, codes, and regulations of the federal, state, and local government.

CONTRACTOR shall comply with, and shall be responsible for causing all CONTRACTORs and sub-CONTRACTORs performing any of the work pursuant to this Agreement to comply with, all applicable federal and state labor standards, including, to the extent applicable, the prevailing wage requirements promulgated by the Director of Industrial Relations of the State of California Department of Labor. The City makes no warranty 4 or representation concerning whether any of the work performed pursuant to this Agreement constitutes public works subject to the prevailing wage requirements.

9. Disclosure of Documents. All documents or other information developed or received by CONTRACTOR are confidential and shall not be disclosed without authorization by CITY, unless disclosure is required by law.

10. Ownership of Work Product. All documents or other information developed or received by CONTRACTOR shall be the property of CITY. CONTRACTOR shall provide CITY with copies of these items upon demand or upon termination of this Agreement.

11. Conflict of Interest and Reporting. CONTRACTOR shall at all times avoid conflict of interest or appearance of conflict of interest in performance of this Agreement.

12. Notices. All notices shall be personally delivered or mailed to the below listed address, or to such other addresses as may be designated by written notice. These addresses shall be used for delivery of service of process.

a. Address of CONTRACTOR is as follows:

True North Compliance Services, Inc.

Attn: Isam Hasenin, MSCE, PE, CBO
3355 E. Spring Street #302
Long Beach, CA 90806

b. Address of CITY is as follows:

Department of Community Development
City of Garden Grove
11222 Acacia Parkway
Garden Grove, CA 92840

13. CONTRACTOR'S PROPOSAL. This Agreement shall include CONTRACTOR'S proposal which shall be incorporated herein by reference. In the event of any inconsistency between the terms of the proposal and this Agreement, this Agreement shall govern.

14. Licenses, Permits, and Fees. At its sole expense, CONTRACTOR shall obtain a Garden Grove Business License, all permits, and licenses as may be required by this Agreement.

15. Familiarity with Work. By executing this Agreement, CONTRACTOR warrants that:
(1) it has investigated the work to be performed; (2) it has investigated the site of the work and is aware of all conditions there; and (3) it understands the facilities, difficulties, and restrictions of the work under this Agreement. Should CONTRACTOR discover any latent or unknown conditions materially differing from those inherent in the work or as 5 represented by CITY, it shall immediately inform CITY of this and shall not proceed, except at CONTRACTOR'S risk, until written instructions are received from CITY.

16. Time of Essence. Time is of the essence in the performance of this Agreement.

17. Limitations Upon Subcontracting and Assignment. The experience, knowledge, capability, and reputation of CONTRACTOR, its principals and employees were a substantial inducement for CITY to enter into this Agreement. CONTRACTOR shall not contract with any other entity to perform the services required without written approval of the CITY. This Agreement may not be assigned voluntarily or by operation of law, without the prior written approval of CITY. If CONTRACTOR is permitted to subcontract any part of this Agreement, CONTRACTOR shall be responsible to CITY for the acts and omissions of its sub-CONTRACTOR as it is for persons directly employed.

Nothing contained in this Agreement shall create any contractual relationship between any sub-CONTRACTOR and CITY. All persons engaged in the work will be considered employees of CONTRACTOR. CITY will deal directly with and will make all payments to CONTRACTOR.

18. Authority to Execute. The persons executing this Agreement on behalf of the parties warrant that they are duly authorized to execute this Agreement and that by executing this Agreement, the parties are formally bound.

19. Indemnification. To the fullest extent permitted by law, CONTRACTOR shall defend, and hold harmless CITY and its elective or appointive boards, officers, agents, and employees from any and all claims, liabilities, expenses, or damages of an y nature, including attorneys' fees, for injury or death of any person, or damages of any nature, including interference with use of property, arising out of, or in any way connected with the negligence, recklessness and/or intentional wrongful conduct of CONTRACTOR, CONTRACTOR'S agents, officers, employees, sub -CONTRACTORs, or independent CONTRACTORs hired by CONTRACTOR in the performance of the Agreement. The only exception to CONTRACTOR 'S responsibility to protect, defend, and hold harmless CITY, is due to the sole negligence, recklessness and/or wrongful conduct of CITY, or any of its elective or appointive boards, officers, agents, or employees.

This hold harmless agreement shall apply to all liability regardless of whether any insurance policies are applicable. The policy limits do not act as a limitation upon the amount of indemnification to be provided by CONTRACTOR.

20. Appropriations. This Agre ement is subject to and contingent upon funds being appropriated therefor by the Garden Grove City Council for each fiscal year covered by the term of this Agreement. If such appropriations are not made, this Agreement shall automatically terminate without penalty to the CITY.

21. Modification. This Agreement constitutes the entire agreement between the parties and supersedes any previous agreements, oral or written. This Agreement may 6 be modified only by subsequent mutual written agreement executed by CITY and CONTRACTOR.

22. Waiver. All waivers of the provisions of this Agreement must be in writing by the appropriate authorities of the CITY and CONTRACTOR.

23. California Law. This Agreement shall be construed in accordance with the laws of the State of California. Any action commenced about this Agreement shall be filed in the central branch of the Orange County Superior Court.

24. Interpretation. This Agreement shall be interpreted as though prepared by both parties

25. Preservation of Agreement. Should any provision of this Agreement be found invalid or unenforceable, the decision shall affect only the provision interpreted, and all remaining provisions shall remain enforceable.

\ \ \ \

(Agreement Signature Block on Next Page)

7 IN WITNESS THEREOF, these parties have executed this Agreement on the day and year shown below.

Date: _____________ "CITY"

CITY OF GARDEN GROVE

By:___________________________
City Manager
ATTESTED:

____________________________
City Clerk

Date: _______________________

"CONTRACTOR"
TRUE NORTH COMPLIANCE SERVICES, INC.

By: ___________________________

Name:___________________________

Title:_____________________________

Date: __________________________

Tax ID: ___________________________

Contractor’s License: _____________

Expiration Date:_________________

If CON TRACTOR is a corporation, a
Corporate Resolution and/or Corporate Seal
is required. If a partnership, Statement of
Partnership must be submitted to CITY.

APPROVED AS TO FORM:

____________________________
Garden Grove City Attorney

________________________
Date

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YOUR TRUSTED PARTNER FOR COMPREHENSIVE MUNICIPAL SERVICES RFP For Plan Review, Inspection, Code Enforcement and Building & Safety Contractual Services:

City of Garden Grove
PRIMARY CONTACT: ISAM HASENIN, MSCE, PE, CBO
EMAIL: [email protected]
PHONE: (858) 260-0495
ADDRESS: 3355 E. SPRING ST, #302, LONG BEACH, CA 90806
Attachment "A"

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TABLE OF CONTENTS

I- COVER LETTER ...............................………………………….……3 II- EXPERIENCE AND QUALIFICATIONS ……..…….…………………......5 III- REFERENCES ..….…………………………………………….……….. 22
IV- COMPENSATION ………………..……………………………………... 32
ADDENDUM NO. 1……………………………………………………………..37
ATTACHMENT C - BIDDER-CONTRACT STATEMENT………………………..38
APPENDIX - RESUMES …………………………………………………….……3 9

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Section I- COVER LETTER

April 20, 2026
Kenneth Le
Community Development Department
City of Garden Grove
11222 Acacia Parkway
Garden Grove, CA 92840
Re: Plan Review, Inspection, Code Enforcement and Building & Safety Contractual Services

Dear Mr. Le,
True North Compliance Services Inc. is pleased to present our proposal to provide Plan Review, Inspection, Code Enforcement and Building & Safety Contractual Services. Our philosophy and guiding principles are centered around the commitment to providing public agencies with high-quality, professional consulting services in a timely and cost-effective manner. We take pride in our ability to provide exemplary services and deep technical expertise to our clients.

True North Compliance Services, Inc. was founded and incorporated in California in 2020. We are a full- service, comprehensive provider of Building, Fire, Planning and Engineering Services including plan review, building inspection, permit technician, building department administration, code enforcement, planning, fire services and other related services.

Isam Hasenin, President and CEO of True North Compliance Services, Inc., is the main contact for the firm.

He is authorized to represent, sign and bind True North Compliance Services, Inc. in a contractual agreement with the City of Garden Grove. His email address is [email protected] and phone number is (858) 260- 0495. We will serve the City of Garden Grove from our main office in Long Beach, conveniently located less than thirty minutes away from City Hall.

Prior to founding True North Compliance Services, Inc., Isam Hasenin cultivated an impeccable reputation over his 30-year career; not only as a forward-thinking, customer service-centric public agency administrator, but also as a licensed Civil Engineer and technical manager providing high-quality, responsive service to public agencies and their constituents.

With a dynamic team of over seventy licensed/certified plan review engineers, plans examiners, inspectors and permit technicians, we are confident in our abilities to serve the needs of the City of Garden Grove. Our highly experienced team includes seven Structural Engineers (SE) and fifteen Professional Engineers (PE) in Civil, Mechanical, Electrical and Fire Protection disciplines. In addition, we are fully staffed with experienced and certified plans examiners, inspectors and permit technicians.

True North Compliance Services, Inc. understands the City of Garden Grove’s need for comprehensive Building & Safety Services to augment its staff due to the high level of permit activities and the need to provide professional, high-quality and responsive service. Our depth and breadth of resources will allow us to meet the demands and requests of the City in a timely and effective manner. Not only do we respond quickly to requests to review building plans and perform inspection services on an as-needed basis, we respond confidently, and with urgency, to fluctuations in workload and/or any requests for expedited project reviews.

Our project manager actively maintains an open line of communication with Building and Safety managers and will respond to requests within 24 hours.

Our commitment to the City of Garden Grove. is to provide the highest quality Building & Safety Services to you and your clients. More specifically, we commit to the following:

TNCServices.com
TNCServices.com

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1. Unparalleled Building and Safety expertise of team members, and highest quality plan reviews and inspection services.

2. Streamlined communication with the Director of Operations serving as the single point of contact, maintaining open lines of communication with City staff, managers and permit applicants.

3. Provide experienced and certified Building Inspectors to fulfill city needs to ensure inspection demands are met within 48 hours of request.

4. Supply any necessary plan review staffing levels to meet the volume of work and level of permit activities.

5. Consistently implement a rigorous quality assurance program for all services we provide.

6. Actively work one-on-one with designers and/or developers to provide high-quality, responsive plan review services, address plan check comments and ensure positive customer experience outcomes.

7. Guarantee a balance of consistency, conformance, and efficiency in all plan reviews.

8. Provide daily pick up of plans at City offices for any paper plans.

9. Professionally prepared comment lists with clear reference to applicable code sections.

10. Commitment to reviewing plans within the agreed upon turn-around times.

11. Ability to provide expedited plan review services upon request.

12. Ability to provide plan review staff to work on-site at the City of Garden Grove Permit Center, if requested.

13. Availability to meet virtually and in-person with applicants during pre-application and discretionary phase to provide high-level code review.

14. Ability to provide technical support to the Building Official and staff such as training, code adoption, developing technical policies, procedures and review/recommendations for Alternate Materials and Methods Requests (AMMR).

15. Our President, Isam Hasenin is committed to regular meetings with the Director to discuss process, procedures, technical issues and receive feedback on performance of True North staff.

16. Services provided exclusively to municipal clients, thus avoiding any real or perceived conflict of interest.

I am confident True North Compliance Services, Inc., will meet and exceed the City’s expectations and provide unparalleled high-quality and timely services to the city.

We look forward to working with you and your team and building a long and successful relationship with the City of Garden Grove.

Sincerely,

Isam Hasenin, MSCE, P .E., CBO, President

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Section II- Experience and Qualifications
We are excited to present our qualifications to the City of Garden Grove and look forward to building a successful long-term relationship with the city and providing the highest level of professional consulting services to the City of Garden Grove.

True North Compliance Services, Inc. is a full-service comprehensive provider of Building, Fire, Engineering and other related services. With four offices in California to serve the city and a staff of over 60 professionals, we are confident we have the depth and breadth of resources to meet the needs of the City of Garden Grove.

True North Compliance Services’ philosophy, guiding principles and commitment to the City of Garden Grove are centered on creating a long-term successful partnership with the city and providing the highest quality of service that is timely and responsive to client needs. Our motto is personal attentive service and excellence in the delivery of municipal services. We take the time to listen to our clients’ needs and challenges and then come up with creative cost-effective solutions. We keep an open and on-going line of communications with City staff and managers as well as the public and clients. We fully understand and appreciate the fact that time is money for construction projects, and every day of delay means added costs of construction and potential loss of tax revenues for the city. We will partner with the Building Official and city staff to achieve creative solutions to challenging development/construction problems that are safe yet reasonable and practical.

Isam’s experience as an active participant in the code development & administration process both on the state and national levels, serving on many technical committees and boards and serving as the Vice Chair of the California Building Standards Commission for 8 years gives him a unique perspective and intimate knowledge of the intent behind any Code provision, thus allowing him to come up with alternative solutions and methods of compliance for unique complex code compliance challenges that don’t fit squar ely in the prescriptive provisions of the Code. We pride ourselves on the fact that we can create win-win solutions for code compliance challenges and streamlining of the review and inspection process to expedite the occupancy of facilities.

Scope of Services
We offer the full range of development review & inspection services including Building & Safety services ranging from plan review to inspection and permit technician services and other related services. We have the depth and breadth of resources to perform any and all of the following services:

a. Building Plan Review Services: True North Compliance will provide plan review in compliance with the City of Garden Grove’s Municipal Code, all applicable federal and state laws and regulations and the City’s Building Safety Division plan review standards and policies. Our plan review covers the following:
i. California Building Code
ii. California Residential Code
iii. Structural Engineering Plan Review will be performed by licensed or graduate Civil or Structural Engineers
iv. Title 24 Energy
v. California Mechanical Code
vi. California Plumbing Code
vii. California Electrical Code
viii. Disabled Access- CASp plan review and/or site surveys, inspections and reports. ix. Green Building and Energy Conservation
x. OSHPD-3 reviews and certification
xi. California Fire Code
xii. California Title 25

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xiii. Preliminary review of discretionary applications (Conditional -Use Permits and conditions of Approval) for significant code compliance issues that may impact the overall design and planning approval of the project.
xiv. Review of Floodplain provisions where required.
xv. Review of soils conditions and other geotechnical hazards such as fault zones, liquefactions, etc.
xvi. Civil Engineering (grading, drainage, National Pollutant Discharge Elimination System (NPDES), MWELO, and Low Impact Development (Hydromodification); Sustainable Use Standard Mitigation Program (SUSMP), permit requirements related to the Management Stormwa ter System (MS4 permit).
xvii. Review/recommendations for Alternate Materials and Methods Requests (AMMR). xviii. Code adoption, Local Amendments and Ordinances .

b. Inspection Services: True North Compliance has the capabilities to provide inspection and reinspection for compliance with all applicable codes, standards and regulations including:

California Building Code; California Residential Code; California Plumbing Code; California Mechanical Code; California Electrical Code; California Fire Code; California Energy Code; California Green Building Standards Code; California Disabled Access Regulations; California Title 25, Mobile Home Parks, as locally adopted and amended. Our inspection staff is certified by the International Code Council or other appropriate entities in accordance with AB717 and possess many years of building code inspection experience with a municipality or a private municipal consultant. Our inspectors have extensive construction and trade experience in addition to their Code knowledge, allowing for a practical approach to applying Code provisions during the inspection process.

c. Building Official Services: When requested, True North Compliance will provide a qualified certified and experienced Building Official. The individual will report to the Community Development Di rector and provide supervision and direction to the Building & Safety Division staff, code administration and interpretations, develop policies and ordinances, interface with customers, City staff and elected officials, and perform related administrative functions as assigned.

d. Counter & Administrative Services: True North Compliance has the capabilities to provide counter and administrative services as needed by the city. Our staff will provide technical support and application of City policies, methods and practices to support professional engineering, plan revi ew, planning, and building and safety staff. Our Counter Technician has knowledge of construction terms and operations, development and building codes required to process plans and permits along with government functions and processes. Review permit application for completeness, perform fee calculations, route plans, verify approvals and conditions and issue permits. Use the City’s permitting system to file permit applications, calculate fees, research zoning and planning requirements, enter approvals and route plans to appropriate divisions and departments. Maintain communications with applicants, interested parties, property owners, homeowner associations, various governmental agencies, and other City departments.

Respond to inquiries about projects from residents and applicants.

e. Code Enforcement Services: True North Compliance has the capabilities to provide Code Enforcement and Housing services and assist the City of Garden Grove in the enforcement of applicable Zoning codes, Building codes, Housing codes, public nuisance codes and State health & safety codes. Our Code Enforcement Officers have extensive experience and capabilities in the following areas: Code enforcement program review and analysis; Code enforcement inspections; Preparing administrative remedies including administrative citations; Conduct ing administrative hearings; Preparing program documentation and staff reports as well as committee or Council presentations; Testifying on behalf of clients in criminal court; License and permit application review and processing; Coordination of activities with multiple departments including Building, Planning, Community Development, Police and City

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Attorney; Providing information on municipal regulations to property owners, residents, businesses, the general public, as well as to other departments and divisions.

f. Fire Plan Review & Inspection Services: True North Compliance has the capabilities to provide plan review and/or inspection for the State regulated occupancies such as private schools and clinics (OSHPD 3), to determine compliance with City and State codes and regulations including but not limi ted to locally adopted fire related ordinances and amendments of the local Municipal Code; California Fire Code; California Building Code; California Residential Code; California Title 19, California Wild Land Urban Interface regulations, review for fire apparatus access, water supply requirements, fire flow requirements, etc. Typically, fire review will include review of building plans for code compliance, as well as review of fire plans (fire sprinkler systems, fire alarm systems, NFPA standards, etc.)

g. City Engineering Services: True North Compliance has the capabilities to provide plan review and inspection of Civil/public improvements projects from one small lot to large subdivisions. Our experts bring an extensive history of review of a broad range of projects in all engineerin g/civil disciplines such as review of grading, subdivision and topographic maps; examining existing and proposed contour lines, spot elevations, pad and finish floor elevations; review of hydrology reports and maps; review of low impact development measures to comply with the requirements of NPDES; review of erosion and sediment control plans for proposed BMPs. Our licensed land surveyors have extensive experience in reviewing tentative and final maps, lot line mergers, lot line a djustments, certificate of compliance, dedications, vacations, and easements. Our map reviewers have the expertise to review applications, maps, legal descriptions, deeds, and related documents as well as provide redline documents and corrections.

h. Planning Services: True North Compliance has the capabilities to provide Planning, Zoning and Environmental services. Our staff serve as an extension of City staff and function as the project manager on assigned planning projects while protecting the interests of the city and its residents throughout the life of each assigned development project. This could include managing projects from the planning entitlement phase through construction; Perform technical review and evaluation of a wide variety of land development, subdivis ion, building permit and use permit applications; Process development applications in accordance with local policies and ordinances, make recommendations, and enforce mitigation monitoring and compliance with City ordinances; Prepare written project analys es and reports including identifying appropriate land use policy, design, fiscal issues and environmental requirements; Conduct site inspections to determine if projects are in compliance with laws, regulations, conditions of approval, ordinances, and make recommendations regarding changes; Prepare and update various planning documents such as the City’s General Plan, Specific Plans, ordinances, resolutions, codes, and related planning studies and reports; Provide technical advice and make clear, well organ ized presentations.

i. Special Projects: Our management team and staff can participate in a variety of special projects, as needed. These projects may include, but not limited to, analysis of processes and procedures; Business process re-engineering, fee studies; Review and recommendations of permitting software; Preparation of engineered plan details; Conducting training on a variety of code -related topics; Interim or permanent Building Official duties; Preparation of documents/handouts; Public presentation to community groups, City Committees or Council.

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Customer Service Commitment

Our singular focus on our motto: Personal, attentive service and excellence in the delivery of municipal services, has allowed us to become the go-to provider for most of our clients. The common denominator for our success serving our clients is the absolute focus on delivering high quality, responsive and timely services. We will partner with city staff, applicants and des igners to come up with practical common-sense solutions to difficult code compliance challenges. Our team is available to handle questions and issues raised by City staff and/or the applicants throughout the day. Our managers are available around the clock to handle whatever needs our clients might have. We keep an open line of communications with staff and applicants to streamline and expedite the review and approval of projects being reviewed. Our customer service commitment includes the following element s:

1. Application of the code in a reasonable practical yet safe manner and understanding and apply the spirit and intent of the code whenever needed.

2. Our plan review philosophy is to perform a thorough and accurate plan review during the first submittal in order to avoid new comments and delays during subsequent review cycles and frustrating the applicants and designers.

3. Open lines of communication with the Building Official and other city managers and staff to ensure an efficient and high level of customer service.

4. When an applicant disputes plan check comments, our plan check staff is trained and instructed to quickly elevate the issues to our QC manager to work toward quick and effective resolution of the issues.

5. Implementation of our “Express Recheck By Appointment” system to enhance customer service and expedite approval of projects.

6. Office hours: our staff is available Monday through Friday from 8:00 am - 5:00 pm to respond to phone calls and email inquiries.

7. We respond to phone calls and emails no later than the next business day and in most cases on the same business day.

8. Our plan check staff is available, during regular business hours, to discuss and clarify plan check issues with applicants, designers, owners and consultants. Resolution of code issues may be performed by telephone, or meetings, prior to resubmitting corrected plans and documents.

Organization and Team Members

PROJECT TEAM
Our team is comprised of over 70 highly qualified and experienced Plan Check Engineers, Plans Examiners, Building Inspectors and Permit Technicians able to handle reviews, inspections and permit processing for all aspects of the Building Services. Our team members have many years of experience working for public agencies in California. Our staff is licensed and/or certified in all disciplines including Licensed Structural Engineers, Licensed Civil, MEP Engineers, ICC Certified Building Plan Reviewers, Licensed Fire Protection Engineers, Certified HazMat Specialists, ICC Certified Plans Examiners, ICC Certified Fire Plan Reviewers, ICC Certified Building Officials and ICC Certified Permit Technicians. Our team is capable of reviewing and inspecting the entire spectrum of projects submitted to the city from single-family homes to highly complex high-rise hotels and large office buildings, mixed-use projects, R&D lab facilities, biotech buildings, data centers, distribution centers, large scale solar farms, complex tenant improvements and public buildings. We do not use, nor do we anticipate the use of subcontractors.

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Below is a table of key staff who will be assigned to work on City of Garden Grove projects. In addition, our staffing table has been included to detail complete staffing, licenses and credentials.

Staff resumes are included in the attached Appendix.

PRINCIPAL/PROJECT LEADER
Isam Hasenin, MSCE, PE, CBO, will serve as Principal/Team Lead and will serve as the main point of contact of True North Compliance Services, Inc. staff and the City of Garden Grove. Isam will ensure that services are delivered in accordance with the Scope of Services established by the City and the Consultant Services Agreement. He will maintain an open line of communication with City of Garden Grove’s Building Official and other managers as well as project applicants and design teams. He will provide oversight and management of all True North’s staff assigned to City projects. Isam has 30 years of experience in code enforcement and building department administration and technical review and inspections. Mr. Hasenin has the perfect mix of public sector experience and private sector experience managing both small and large operations. He has deep understanding and appreciation for the challenges and demands of local municipalities in meeting the needs and expectations of their citizens and applicants for building permits. Isam’s contact information: [email protected], 858-260-0495.

PROJECT MANAGER/ DIRECTOR OF OPERATIONS
Amar Hasenin, Director of Operations for True North Compliance Services, Inc. will serve as the day-to-day operational and technical manager for the City of Garden Grove projects. He will assign and monitor the workload of staff, quality of reviews and timeliness of the review process. He will be available to discuss code compliance/interpretation questions or process/procedural issues with the Building Official and his staff as the needs arise. He will provide technical and administrative training and participate in any special assignments or meetings, at City manager’s direction. Amar has over 10 years of experience as a design engineer, plan check engineer, and regional manager in Southern California. He served as the Bay Area Regional Manager for a third- party building department services provider prior to joining True North. He is a highly competent plan review engineer and technical expert in the application of the California Codes and a certified Plans Examiner and Inspector by ICC. Amar is an effective manager of building operations and managing the needs of our public agency partners and delivering high quality, responsive and timely service. Amar’s contact information: [email protected], 858-254-4158.

LEAD STRUCTURAL PLAN CHECK ENGINEER
Gary Ho, SE, will serve as the Lead Structural Plan Check Engineer. He is an experienced, licensed structural engineer. He is currently the Senior Structural Plan Review Engineer for True North Compliance. Gary has a master’s degree in structural engineering and many years of experience designing and reviewing the entire range of buildings and unique structures such as high rise, mixed-use, concrete parking structures, complex public buildings, heavy industrial, refineries, nuclear power plants, etc. He will work closely with City staff to ensure high quality and timely reviews and answer questions and handle complex issues. Gary’s contact information:
[email protected], 562-733-8030.

LEAD BUILDING PLAN CHECK ENGINEER
Sandra Schmitz, SE, will serve as the Lead Building Plan Review Engineer. She is an experienced, licensed Civil Engineer. Sandra has over 15 years of experience as a plan check engineer and

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design engineer in Southern California. She is capable of reviewing the entire range of projects from residential remodels to complex new homes, tenant improvements and new commercial, office and multi-family projects. Sandra is a multi-discipline reviewer and can review building, MEP and grading disciplines. She provides high quality reviews and excellent customer service and is always ready to offer solutions and ideas on how to comply with code provisions. Sandra’s contact information: [email protected], 562-733-8030.

CASP PLAN REVIEWER AND PLAN CHECK ENGINEER
Saeed Amirazizi, SE, CASp will serve as a CASp Plan Review engineer and CASp reviewer. He is an experienced, certified Accessibility Specialist and licensed Structural Engineer. Saeed has over 25 years of experience as a plan check engineer and CASp reviewer. He worked for multiple jurisdictions where he reviewed submitted CASp reports. In addition, Saeed performs reviews for the entire range of projects from residential remodels to complex new homes, tenant improvements and new commercial, office and multi-family projects for all disciplines such as building, structural, fire, MEP and grading disciplines. He provides high quality reviews and excellent customer service and is always ready to offer solutions and ideas on how to comply with code provisions. Saeed’s contact information: [email protected], 562-733-8030.

LEAD PLANS EXAMINER
Areli Sanchez has over five years of experience reviewing residential, multifamily, commercial, and tenant improvement projects across multiple jurisdictions. She is a customer-focused, detail-oriented Plans Examiner with strong communication skills and proficiency in a variety of permitting and plan review platforms. Her responsibilities include evaluating architectural and structural construction documents for code compliance, coordinating with design professionals and municipal staff, performing structural inspections as needed, determining valuations and building fees, and assisting applicants with code interpretation and technical issues. She holds a B.S. in Civil Engineering from San Francisco State University and is an ICC-Certified Building Plans Examiner, with technical proficiency in MS Office, Viewpoint, Plangrid, MATLAB, AutoCAD, and Bluebeam. Areli’s contact information: [email protected], 562-733-8030.

LEAD FIRE PROTECTION ENGINEER
Doug Evans will serve as the Lead Fire Protection Engineer. Doug has over 25 years’ experience reviewing the entire range of construction projects including many of the complex casinos and complex occupancies on the Las Vegas strip. He provided numerous recommendations and advice to Clark County Building and Fire Officials on requests for Alternate Materials and Methods of Construction and performance-based design for these projects. Doug’s contact information:
[email protected], 562-733-8030.

LEAD FIRE PLANS EXAMINER
Vince Anderson will serve as the Lead Fire Plans Examiner. Vince has over 10 years of experience in the fire prevention service including serving as a Fire Marshal for over 4 years in multiple jurisdictions and many years of experience as a fire inspector and plan reviewer for many public agencies throughout California. Vince is highly experienced in reviewing fire plans, conducting field construction inspections and researching, interpreting, and applying applicable codes. He’s highly knowledgeable and experienced with the California State Fire Codes, NFPA standards and local regulations. Vince’s contact information: [email protected], 562-733-8030.

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STAFFING TABLE
NAME AND ROLE  EXPERIENCE AND CREDENTIALS
Isam Hasenin, PE, CBO, MSCE
President and Building Official
30+ years of experience
CA Licensed Professional Engineer Certified: Building Official, Building Plans Examiner
Amar Hasenin
Project Manager/
Director of Operations
10+ years of experience
Certified: Commercial Building Plans Examiner, Building Inspector, Plumbing Plans Examiner, Plumbing Inspector, Accessibility Plans Examiner, Accessibility Inspector
Sandra Schmitz, PE, SE
Lead Building Plan Review Engr.
15+ years of experience
CA Licensed Professional Engineer, ICC Certified Plans Examiner Gary Ho, PE, SE
Lead Structural Review Engr.
30+ years of experience
CA Licensed Professional and Structural Engineer
Saeed Amirazizi, SE, CBO, CASp
Lead CASp Plan Reviewer
30+ years of experience
CA Licensed Professional and Structural Engineer
Certified Accessibility Specialist (CASp); Certified Plans Examiner Bachar Koujah, PE, CASp
Senior Plan Review Engr.
20+ years of experience
CA Licensed Professional Engineer
Certified Accessibility Specialist (CASp); Certified Plans Examiner Areli Sanchez
Lead Building Plan Review Engr.
5+ years of experience
ICC Certified Plans Examiner
Aaron Beebe, PE, SE
Structural Review Engr.
20+ years of experience
CA Licensed Professional and Structural Engineer
Allen Lang, PE, SE
Structural Review Engr.
20+ years of experience
CA Licensed Professional and Structural Engineer
Daniel Lee, PE, SE
Structural Review Engr.
20+ years of experience
CA Licensed Professional and Structural Engineer
Edward Alexanian, PE, SE
Structural Review Engr.
30+ years of experience
CA Licensed Professional and Structural Engineer
Henry Hadidi, PE, SE
Structural Review Engr.
30+ years of experience
CA Licensed Professional and structural Engineer
Robert Chun, PE
Building Plan Review Engr.
25+ years of experience
CA Licensed Professional Engineer, ICC Certified Plans Examiner Scot Weisse, PE
Building Plan Review Engr.
15+ years of experience
CA Licensed Professional Engineer, ICC Certified Plans Examiner Mohammed Elassad, PE
Building Plan Review Engr.
20+ years of experience
CA Licensed Professional Engineer, ICC Certified Plans Examiner Alaa Atassi
Building Plan Review Engr.
5+ years of experience
ICC Certified Plans Examiner
Gil Estrada
Senior Plans Examiner
10+ years of experience
ICC Certified Plans Examiner
Mulham Hweidi
Building Plan Review Engr.
5 years of experience
BS in Civil Engineering

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Mehmet Amiroglu
Building Plan Review Engr.
3+ years of experience
BS in Civil Engineering
Ed Dion
Building Plan Review Engr.
10 years of experience
BS in Civil Engineering
Emily Wilson
Building Plan Review Engr.
2 years of experience
BS in Civil Engineering
Tim Shell, PE
Civil Plan Review Engr.
30 years of experience
CA Licensed Professional Engineer
Anne Hamad
Building Plan Review Engr.
2 years of experience
BS in Civil Engineering
Jamal Naji, PE
Civil Plan Review Engr.
25 years of experience
CA Licensed Professional Engineer
Ahmad Erikat, EIT
Civil Plan Review Engr.
15 years of experience
EIT Certificate
Hassan Itani, PE
MP Plan Review Engr.
10+ years of experience
CA Licensed Engineer; ICC Certified Plans Examiner
Abed Itani, PE
Electrical Engr.
20+ years of experience
CA Licensed Engineer; ICC Certified Plans Examiner
Ron De Leon, PE
Electrical Plan Check Engr.
25+ years of experience
CA Licensed Engineer
Amir Amiri, PE
Electrical Plan Review Engr.
20+ years of experience
CA Licensed Professional Engineer; ICC Certified Plans Examiner Kevin Ybarra
Electrical Plans Examiner
20+ years of experience
ICC Certified Plans Examiner
Dan Larsen, CASp
CASp Plan Reviewer/Insp.
20+ years of experience
Certified Accessibility Specialist (CASp)
Vince Anderson
Lead Fire Plan Reviewer
10+ years of experience
Certified Fire Plans Examiner, Fire Marshal
Gabriel Reza
Fire Plan Reviewer
10+ years of experience
Certified Fire Plans Examiner
Doug Evans, FPE
Fire Protection Engr.
20+ years of experience
CA Licensed Fire Protection Engineer
Bob Scott
Fire Plans Examiner
25+ years of experience
Fire Plan Review and Former Fire Marshal; Fire Inspector II, Building Inspector, Building Plans Examiner
William Barranon
Manager, Inspection Services
30+ years of experience
George Lockfort
Senior Combination Inspector
30+ years of experience Over 15 ICC Certifications including Plans Examiner, combination inspector
Duncan McLane
Combination Inspector
25+ years of experience with multiple certifications
Tom Graham
Combination Inspector
25+ years of experience
ICC Certified Building Inspector, ICC Certified Residential Inspector Steve Stingl
Combination Inspector
30+ years of experience ICC Certified Building Inspector Charles Valaer  20+ years of experience

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Combination Inspector  ICC Certified: Building Inspector, Combination Inspector Joe Harris
Combination Inspector
20+ years of experience
Rene Avila
Senior Combination
Inspector/Plans Examiner
30+ years of experience
ICC Certified: Building Inspector, Combination Inspector Randy Kilburn
Senior Combination Inspector
30+ years of experience
ICC Certified: Building Inspector, Combination Inspector Marc Chambers
Senior Building Inspector
20+ years of experience
Multiple ICC certificates
Ramon Hernandez
Senior Combination Inspector
25+ years of experience
Multiple ICC certificates
Jeremy Hall
Senior Combination Inspector
15+ years of experience
Multiple ICC certificates
Brenda Sylvester
Combination Inspector
25+ years of experience
Alexandra Street
Lead Permit Technician
Supervising Permit Technician
6 years of experience
Roy Kim
Permit Technician
Permit Technician
5 years of experience
Jesica Miner
Permit Technician
Permit Technician
6 years of experience
Cierra Smith
Permit Technician
Permit Technician
3 years of experience

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Methodology & Work Approach

Our established internal procedures and policies will ensure that we provide the City of Garden Grove the highest quality, accurate, timely, and responsive service. Our goal is to provide consistent and uniform service, eliminate errors and confusion and ensure compliance with the City’s standards, policies, interpretations, and procedures. To that end, we have the following established procedures for each of the services we offer:

Plan Review Procedures
The following approach and procedures will apply to Plan Review Services. It may be adjusted to better accommodate the specific needs of the City of Garden Grove

1. All document/plan reviews shall be based on the City of Garden Grove Municipal Code, applicable federal and state laws and regulations, Title 24 California Code of Regulations, and the City’s Building & Safety Division plan review standards and policies. Plan review shall cover structural, fire and life safety, architectur al, accessibility, OSHPD -3, energy conservation, green building, grading, and MEP (mechanical, electrical and plumbing).

2. We will pick up plans at the City of Garden Grove Permit Center within 24 hours of notification or upload immediately into our cloud-based database for electronic submittals.

3. Review all plan check applications for accuracy and make all necessary revisions to such items as description, square footage, type of construction, occupancy and uses.

4. Format plan review comment lists to compliment the style and requirements of the City of Garden Grove.

5. Prepare a standard template specific to the City of Garden Grove to identify specific requirements and items of interest and focus on the City Building & Safety Division.

6. Our plan review philosophy is to perform a thorough and complete review during the first submittal of plans in order to avoid new comments on any subsequent submittals.

7. Open lines of communication with the Building Official and other City managers and staff to ensure accuracy in enforcing City policies, procedures and regulations.

8. Conduct plan reviews within the agreed upon turn -around times established by the City of Garden Grove.

9. Our team is available to review projects on an expedited basis within the designated turn - around times.

10. Review deferred submittals and revisions within assigned due dates.

11. Email plan check comments to designated Building staff and provide pertinent building/project data and information required on permit application. Building/project data such as description of work, type of construction, uses, occupancy classification, floor area, number of stories, etc. will be provided on the transmittal letter.

12. Supply hard copy or electronic plan review comment, approval letters, and project invoices as required by the City of Garden Grove

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13. When final review is approved, we will deliver two final sets of approved plans with approval stamps and signatures to the City within 24 (twenty-four) hours of final review and approval.

14. Be available, during regular business hours, to discuss and clarify plan check issues with applicants, designers, owners and consultants. Resolution of code issues may be performed by telephone, or meetings, prior to resubmitting corrected plans and documents.

15. Any plan check issues not resolved between the reviewer and the architect/engineer of record after the second review cycle will be quickly elevated to our QC Manager who will in turn discuss with the Building Official and come up with a resolution to the o utstanding issues.

16. Communicate and/or meet with the applicant, architect, engineer, other City departments or agencies, as necessary to assist with plan review responses.

17. Participate in pre-submittal meetings during preliminary design or working drawing stages to provide high level code review and discussion to ensure a smooth and timely plan review process.

18. Our President, Isam Hasenin will be available to provide technical support and advice to the Building Official, and city staff and managers related to code application and review of Requests for Alternate materials and Methods, administrative aspects of the department, permit fee analysis, preparing local amendments and ordinances and similar services.

19. We will utilize the City’s Permit Tracking System to enter and monitor plan -checking information into the portal.

20. We have a fully automated web-based project tracking system to enter and track all projects assigned by the city. City staff and managers can access the system anytime to check the backlog, status and due dates of any project. They can also review copies o f comment lists prepared by our staff. If the City agrees, we can provide access to applicants so they can check the status of their projects online without having to call the city or come to the Building & Safety counter. Here is a screen shot of the plan log screen:

Electronic Plan Review
True North Compliance Services, Inc. is able to receive, process, plan review, markup and approval stamp plans electronically and return the electronic plans back to the City. In fact, over 75% of our reviews currently are performed electronically using the Bluebeam platform.

More specifically:

1. We will adhere to the City’s Electronic Plan Review guidelines and policies.

2. We are able to receive and route submittal documents utilizing cloud storage (Box, SharePoint, Drop Box, etc.) links or any other preferred method of the city.

3. Our staff will use the City-required platform to perform plan reviews

4. We will provide electronic, redline mark ups on the plans, then transfer a marked -up image of the plans onto the plan review comments. This process will simplify the comments for the applicant resulting in less plan review iterations.

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5. When the plan check and recheck processes are complete and the plans and corresponding documentation are deemed in full code compliance, we will sign and stamp the electronic plan set and corresponding documents.

6. Our entire team is equipped with the latest technology (highspeed computers, multiple large-format monitors, up to date versions of various electronic plan review software, access to cloud storage, etc.) to easily perform plan reviews electronically.

Building Inspection Services
True North Compliance Services, Inc. is pleased to offer excellent on-call Building Inspection Services to the City of Garden Grove. Our inspectors have extensive construction and trade experience in addition to their Code knowledge, allowing for a practical approach to applying Code provisions during the inspection process. Similar to our Plan Review process, our inspectors employ the following procedures to maximize project success. These procedures may be adjusted to better accommodate your jurisdiction.

1. Become familiar with the inspection style and requirements of the City of Garden Grove.

2. Provide inspection services and assure that construction complies with plans and is in compliance with the most recently adopted codes, policies, and procedures.

3. Perform inspections on construction projects to verify compliance with City of Garden Grove Municipal Code and State codes and regulations: California Building Code, Residential Code, Plumbing Code, Mechanical Code, Electrical Code, Fire Code, Energy Code, Green Building Standards Code, Disabled Access Regulations, and Title 25; Mobile Home Parks regulations; State Water Resource Control Board regulations related to storm water pollution prevention; Sound Transmission Control regulations; and locally adopted building ordinances and amendments thereof.

4. Inspect for compliance with applicable conditions of approval set forth by the City's Garden Grove Department, Planning Commission, and/or City Council.

5. Inspectors will possess and maintain necessary certifications required to perform inspections.

6. Be equipped with all necessary tools needed to perform inspections, including a complete set of current code books.

7. Assist in the coordination of job site conferences with technical consultants, engineers, architects, representatives of the owner, equipment manufacturers, and subcontractors to review project requirements, and clarify or resolving any questions or proble ms prior to commencing work.

8. Prepare inspection notices of noncompliance on incorrect construction methods or material found during inspection; confer with contractor or representative regarding construction methods and procedures as they relate to compliance with plans and specifications.

9. Maintain a record of non-complying items and follow up to achieve resolution of such items.

Record all significant construction-related activities and events such as work completed to provide a chronological and factual history of inspection on assigned construction projects.

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10. Engage with Building & Safety Division staff to understand the City’s permitting process, forms, policies, and clients.

11. Adapt to the City’s needs to allow for easy integration into the day -to-day inspection operations.

12. Communicate daily with the City’s Principal Building Inspector for assignments and to identify potential issues.

13. Coordinate with various City and County agencies and departments and other governmental agencies providing services, and/or having jurisdiction over any aspect of a development project.

14. Maintain contact while in the field to answer questions, reschedule inspections, and support City staff.

15. Serve as a resource and provide information on City regulations to property owners, residents, businesses, the general public and other City departments.

16. Build a rapport with frequent contractors and teams on continuing projects.

17. Update the City’s permit tracking software as necessary, including transferring all applicable field notes.

18. Perform and/or attend on-site and in-office preconstruction meetings as required.

19. Communicate and/or meet with applicants, contractors, engineers, architects, etc., as necessary to assist with corrections and general project questions.

Permit Processing Services
True North Compliance Services, Inc. believes that the permit technician position is one of the toughest positions in the Building & Safety Division. Being at the counter all day long handling customer contacts, questions and issues is challenging, especia lly as we experience the high volume of work and high customer traffic at the public counter. That’s why we believe it takes a certain type of personality to be successful at the position. It’s someone who is pleasant, calm, patient, has excellent interpersonal skills and ability to use automation systems. We are pleased to offer staff who meet these criteria and qualifications. More specifically, the permit technician will:

1. Enter permit data into the automated database.

2. Research, compile and prepare various limited reports and presentation graphics.

3. Assist the general public at the front counter or by phone regarding building, planning and engineering permit requirements, plan check fees, plan check filing procedures and processing, and permit status.

4. Research information for the public.

5. Accept permit applications and collect permit fees.

6. Review and evaluate plans for completeness and for conformance with ordinances and department standards, policies and guidelines.

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7. Review plans for conditions of prior approval.

8. Route plans to other city departments for review.

9. Approve minor permits.

10. Research and respond to public inquiries.

11. Build and maintain positive working relationships with co -workers, City employees and the public using principles of good customer service.

12. Perform related duties as assigned.

13. Utilize City electronic and paper files to research previous and/or related permits.

14. Review permit application for completeness, perform fee calculations, route plans, verify approvals and conditions and issue permits.

15. Provide excellent service to all customers from a homeowner to large developers and designers.

16. Have excellent interpersonal skills, calm demeanor, patient and be a good listener

Quality Control Program
True North Compliance Services, Inc. core values in delivering municipal services are Ethics, Transparency, Collaboration, Empathy, Customer-Centric service, Communications, and Fiscal Prudence. High quality service, professionalism and excellence in the delivery of municipal services are at the core of what True North Compliance Services, Inc. stands for. We share the City’s commitment to delivering responsive and timely service without compromising the quality of the service. To that end, we developed and implemented a rigorous internal quality control and assurance program for all of our services. Here are the major components of our quality control program:

Plan Review and Counter Services
Our established internal intake, plan review, quality control and customer contact procedures ensure that submittals are properly coordinated, tracked and managed. Our plan tracking procedures are designed to track each submittal throughout the review process and maintain accurate and comprehensive records for each submittal. To accomplish this goal, we f ollow this procedure:

1. We monitor our staff’s performance and interaction with customers at the counter by having customer surveys available for the applicants to complete. We will also randomly call applicants who received our service to check on their satisfaction with the services received from our staff. We will monitor phone calls and produce periodic reports of customer satisfaction. We will train and provide feedback to our staff related to their customer service skills.

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2. Once we receive a project for review from the city , our document control staff screens and logs the project into our internal project tracking s ystem with all appropriate information such as description, scope, review disciplines, Building Department staff, design team contact person and due dates.

3. Our QC Manager will perform an initial cursory review of the project to determine if there are any major code compliance issues that may require immediate discussion with the Building & Safety Division staff and/or design team, then depending on the complexity of the project, assigns to appropriate True North plan review engineers/plans examiners.

4. Plans are assigned to engineers or plans examiners for each of the required disciplines with notes from the QC manager

5. Once the plan review is complete, True North QC Manager will perform quality control of the project by reviewing the project and comments prepared by the assigned plan review engineer/plans examiner.

6. Following the QC phase, final comments will be generated and sent to the Building & Safety Division staff and designated design team members.

Inspection Services
Similar to our plan check quality control program, we have a rigorous internal quality control and assurance program for our inspection services. Main elements of our program include:

1. Rigorous hiring program to ensure that we only hire highly competent professional and friendly inspectors who believe in True North Compliance Services, Inc. core values and guiding principles.

2. Thorough on-boarding and training program for our team.

3. On-going technical training on the latest codes, interpretations, technology and construction methods and techniques.

4. Regular staff meetings to communicate policies and procedures and provide directions.

5. Regular feedback on staff performance.

6. Announced and un-announced audits of inspectors by our Chief of Inspections.

7. Regular feedback meetings with City’s Building Official and staff to obtain feedback and input on our staff’s performance.

8. Periodic calls to contractors to seek feedback on the performance of our inspection staff.

9. Regular meetings with our inspectors to evaluate performance, offer critique and corrective actions if necessary.

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Transition and Implementation Plan
Our managers and staff are highly experienced in transitioning services from other consultants.

We have successfully and effectively transitioned services from other consultants for our current clients such as City of the Del Mar, Carlsbad, Dana Point, Malibu, Redwood City, San Bruno and others. We are prepared to immediately engage with the City of Garden Grove’s Building Official and other City staff to initiate the transition process. Elements of our implementation plan would include the following steps:

1. Our President and Director of Operations will hold an initial implementation meeting with the Chief Building Official and his staff as soon as the contract is signed to gain an insight on current key issues, challenges and needs of the Building & Safety Division.

2. Tour the City’s Building Services operation and meet and greet with manager/staff of City departments that are involved in the development review and permitting process.

3. Meet with Planning Division managers to review current applications for discretionary reviews to gain insight of upcoming construction projects and key project conditions.

4. We would collect all the policies and procedures of the Building & Safety Division’s plan review and inspection process.

5. We would provide internal training to our staff on City of Garden Grove process, technical policies and other applicable local ordinances and regulations.

6. We will establish an internal policy manual for City of Garden Grove plan review and inspection process to ensure our staff follows established procedures and local ordinances and regulations.

7. Set up the process and procedures for plan pick-up, delivery and return of plans.

8. Train our staff on the City’s permitting software system.

9. We would develop standardized plan review checklists specific for the City of Garden Grove.

10. Our President, Isam Hasenin will set up regular meetings with the Chief Building Official and other City managers to discuss process, procedures, technical issues and receive feedback on the performance of True North Compliance Services, Inc. staff.

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Section III- References & Recent Project History
Our client base reflects a wide diversity of geography, size and construction project types ranging from coastal cities like the City of Del Mar, Malibu, Huntington Beach and Dana Point to large cities with a wide range of construction projects like the City of San Jose and Los Angeles County.

In addition, we have many mid-size urban cities with a high concentration of high tech and biotech projects and a mix of infill multifamily projects like Redwood City, Burlingame, Pasadena, and Carlsbad. We have clients throughout the state. However, we maintain our boutique style and feel by providing personal attentive service and being responsive and available to our clients and their customers. This is a testament to the impeccable reputation of our president and team members and ability to deliver the level and quality of service expected by our public agency partners. Here is a sample of our clients and the scope of services provided.

CLIENTS DATES SERVICES PROVIDED

CITY OF WESTMINSTER
CONTACT: JUSTIN NGUYEN , CHIEF BUILDING OFFICIAL
ADDRESS : 8200 WESTMINSTER BLVD., WESTMINSTER , CA
92683
PHONE: (714) 548-3475
EMAIL: JVNGUYEN @WESTMINSTER -CA.GOV

2023-

PRESENT

PLAN REVIEW , INSPECTION AND PERMIT

PROCESSING SERVICES

CITY OF HUNTINGTON BEACH
CONTACT: JASMINE DALEY, CHIEF BUILDING OFFICIAL
ADDRESS : 2000 MAIN ST., HUNTINGTON BEACH, CA
92648
PHONE: (714) 375-5147
EMAIL: JASMINE .DALEY@SURFCITY -HB.ORG

2021-

PRESENT

PLAN REVIEW & INSPECTION SERVICES

CITY OF REDONDO BEACH
CONTACT : LORENA SOULES , BUILDING OFFICIAL
ADDRESS : 415 DIAMOND STREET , REDONDO BEACH , CA
90277
PHONE: (310) 697-0636
EMAIL: LORENA .SOULES @REDONDO .ORG

2025-

PRESENT

PLAN REVIEW , INSPECTION SERVICES

AND PERMIT TECHNICIAN SERVICES

CITY OF LA HABRA
CONTACT : SUSAN KIM, COMMUNITY AND ECONOMIC

DEVELOPMENT DIRECTOR
ADDRESS : 110 E LA HABRA BLVD., LA HABRA, CA 90631
PHONE: (562) 383-4100
EMAIL: SKIM@LAHABRACA .GOV

2020-

PRESENT

BUILDING OFFICIAL , PLAN REVIEW &

INSPECTION SERVICES

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Recent Project History

Our team members have performed reviews and/or inspections of thousands of projects over their long careers including hundreds of projects of variety of sizes and occupancies during their tenure with True North Compliance Services, Inc. We have been a trusted partner for our clients to review the most complex high profile or sensitive projects including highly complex custom homes in Malibu and Dana Point to a large, enclosed IC-Hockey Arena for Riverside County, 30-story high rise mixed-use building in San Jose, multiple 5 or 6 story over concrete podiums mixed-use buildings in Pasadena, La Habra, Dana Point and Redwood City. In addition, we are in the middle of the review of a large multi-year $2-Billion complex of life sciences buildings in Burlingame which will include multiple high-rise buildings, many hazardous occupancy labs and other uses. We also reviewed multiple hotels, educational buildings for universities and OSHPD-3 clinics. Below is a listing of a few recent projects our team reviewed. We can provide many more if requested by the city.

1. Coachella Valley Sports Arena - Riverside County, CA:

Project: The arena serves as a multi-use facility for sporting events, concerts, and various exhibition-type events. The arena consists of two assembly seating areas, a primary seating bowl and practice ice arena. True North Compliance Services, Inc. provided the Building, MEP, and Fire Protection plan review for the arena.

Occupancy: A-4, A-3, A-2, B, M and S-2
Type of Construction: I-B Fully Sprinklered
Floor Area: 560,000 square feet
Number of Stories: 4
Valuation: $250 Million

CITY OF GLENDALE
CONTACT: ARA SARGSYAN, BUILDING OFFICIAL
ADDRESS : 633 E. BROADWAY, GLENDALE , CA 91206
PHONE: (818) 937-8104
EMAIL: [email protected]

2020-

PRESENT

PLAN REVIEW & INSPECTION SERVICES

CITY OF EL SEGUNDO
CONTACT : ARTURO RAMIREZ , BUILDING OFFICIAL
ADDRESS : 350 MAIN STREET , EL SEGUNDO , CA 90245
PHONE: (310) 524-2394
EMAIL: ARAMIREZ @ELSEGUNDO .ORG

2023-

PRESENT

PLAN REVIEW , INSPECTION , PERMIT

TECHNICIAN SERVICES , PREPARE CODE

ADOPTION

CITY OF RIALTO
CONTACT: JAY GARCIA , CHIEF BUILDING OFFICIAL
ADDRESS : 150 S. PALM AVE., RIALTO, CA 92376
PHONE: (909) 820-2505
EMAIL: [email protected]

2022-

PRESENT

BUILDING OFFICIAL , PLAN REVIEW ,

INSPECTION AND PERMIT PROCESSING

SERVICES

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2. BO Town- San Jose, CA.

Project: This project consists of a 30-story mixed-use building with office, retail, conference facilities, restaurants and parking. True North Compliance Services, Inc. provided the Building, MEP, and Fire Protection plan review for project.

Occupancy: R-2, B, M, A-2, S-2
Type of Construction: I-A
Floor Area: 900,000 square feet
Number of Stories: 30
Valuation: $250M

3. Stanford Medical Office Building- Redwood City, CA.

Project: The site consisted of a new 9-story outpatient clinic hospital services building, a 5- story parking structure and site development. True Noth Compliance Services provide the Building, MEP and fire protection plan review for the entire site.

Occupancy: I-2.1 (OSHPD-3), A-3, B, F-1
Type of Construction: I-A Fully Sprinklered
Floor Area: 276,383 square feet
Number of Stories: 9
Valuation: $250M

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4. The Wave Hotel- Dana Point, CA.

Project: This project consists of 3 stories below grade, 3 stories above grade high end hotel with conference facilities, restaurants and retail. True North Compliance Services, Inc. provided the Building, MEP, and Fire Protection plan review for project.

Occupancy: R-1, A-2, A-3, M, B
Type of Construction: I-A, V-A
Floor Area: 114,872 square feet
Number of Stories: 3 stories below grade, 3 stories above grade Valuation: $25M

5. Top Golf- Burlingame, CA.

Project: This project consists of a new three-story golf entertainment venue with restaurants, meeting spaces and associated improvements.

Occupancy: A-2, A-3, M and B
Type of Construction: II-B Fully Sprinklered
Floor Area: 70,663 square feet
Number of Stories: 3
Valuation: $25.5 Million

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6. 1200-1340 Bayshore Highway – Burlingame, CA.

Project: This project consists of the redevelopment of a 12-acre site with three, 11-story office/life science buildings totaling 1.46 million square feet. The project includes two, 10- story parking structures, each with two levels of below grade parking. True North Compliance Services, Inc. provided the preliminary code review, and will be providing the Building, MEP, Fire, grading and MWELO plan review for this project.

Occupancy: B, A-3, L, S-1 and S-2
Type of Construction: I-A Fully Sprinklered
Floor Area: 1.5 million square feet
Number of Stories: 2-11 stories
Valuation: Over $2 billion.

7. Green Mills Place – Pasadena, CA.

Project: This project consists of a new 4-story mixed use building and renovation of an existing historic building on the same site in Old Town Pasadena. True North Compliance Services, Inc. provided the Building, MEP, Fire, grading and MWELO plan review for this project.

Occupancy: R-2, A-3, M and S-2
Type of Construction: III-A Fully Sprinklered
Floor Area: 26,607 square feet

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Number of Stories: 4
Valuation: $17 Million

8. Best Western Plus Hotel- Adelanto, CA.

Project: True North Compliance Services, Inc. provided the Building and MEP plan review for the new 4-story hotel and associated site development. The hotel consisted of 54,000 square feet, 90 guest rooms, meeting rooms, a gymnasium, swimming pool, bar and restaurant.

Occupancy: R-1, A-2, A-3 and B
Type of Construction: III-B
Floor Area:

Number of Stories:

Valuation: $5.6M

9. Impossible Foods – Redwood City, CA.

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Project: This project consists of a 4-story tenant improvement for the Impossible Foods Research Facility. Scope of work included demo of existing walls, ceiling and MEP systems, creating new rooms, relocating of walls, ceilings, Electrical lighting and data systems, new AC/heating units, mechanical equipment, flooring, new bathrooms, etc. True North Compliance Services, Inc. provided Building and MEP plan review for the project.

Occupancy: A-3, B and S-1
Type of Construction: II-A Fully Sprinklered
Floor Area: 150,622 square feet
Number of Stories: 4
Valuation: $12 Million

10. Divine Arts of Yoga Center – La Habra, CA.

Project: This project consists of a new religious institution and yoga center. The building contains classrooms, assembly halls, a dining hall and onsite living accommodation. True North Compliance Services, Inc. provided the Building and MEP plan review for this project.

Occupancy: A-3, A-2 and R-3
Type of Construction: V-A Fully Sprinklered
Floor Area: 18,000 square feet
Number of Stories: 1
Valuation: $3,250,000

11. Wilson Avenue Warehouse Project – Perris, CA.

Project: This project consists of a new concrete tilt-up warehouse building. True North Compliance Services, Inc. provided the Building and MEP plan review for this project.

Occupancy: S-1, F-1 and B
Type of Construction: III-B Fully Sprinklered
Floor Area: 153,735 square feet
Number of Stories: 1
Valuation: $4,509,212.

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12. 1021 Anacapa Drive – University California, Santa Barbara, CA. This project consisted of three-story tenant improvement in an existing office/training building. Scope of work included demo of existing walls, ceiling and MEP systems, creating new rooms, relocating of walls, ceilings, Electrical lighting and data systems, new AC/heating units, mechanical equipment, flooring, new bathrooms, etc. True North Compliance Services, Inc. provided Building and MEP plan review for the project.

Occupancy: A-3, B and S-2
Type of Construction: V-A Fully Sprinklered
Floor Area: 13,158 square feet
Number of Stories: 3
Valuation: $1.2 Million

13. 13 Strand Beach, Dana Point, CA
Project: True North Compliance Services, Inc. provided the Building plan review for the new custom home located at “The Strand” in Dana Point. The dwelling consisted of 6,015 square feet of living space above grade, a 2,455 square foot basement below grade basement and a 2,246 square foot subterranean garage that is accessed through a car lift.

Occupancy:

Type of Construction:

Floor Area:

Number of Stories:

Valuation: 2.5 million

14. Alteryx- 500 Arguello Street, Redwood City, CA.

Project: This project consisted of tenant improvements to an existing R& D facility. Scope of work included demo of existing walls, ceiling and MEP systems, relocating of walls, ceilings, Electrical lighting and data systems, new AC/heating units, mechanical equipment, flooring, new bathrooms, etc. True North Compliance Services, Inc. provided Building and MEP plan review for the project.

Occupancy: A-3, B and S-2
Type of Construction: III-A Fully Sprinklered
Floor Area: 18,443 square feet

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Number of Stories: 5
Valuation: $1.2 Million

15. 14 6th Street, Huntington Beach, CA.

Project: True North Compliance Services, Inc. provided the Building plan review for the new custom home in Huntington Beach. The dwelling consisted of 3-stories, a total of 3,100 square feet and an attached ADU.

Occupancy:

Type of Construction:

Floor Area:

Number of Stories:

Valuation: 1.1 million

16. 1819 Aston Ave, Carlsbad, Ca- University California, Santa Barbara, CA.

Project: This project consisted of tenant improvement in an existing one-story building., The tenant space is used for mitigation monitoring purposes for ocean studies. Scope of work included demo of existing walls, ceiling and MEP systems, creating new rooms, relocating of walls, ceilings, Electrical lighting, new AC/heating units, mechanical equipment, flooring, new bathrooms, etc. True North Compliance Services, Inc. provided Building and MEP plan review for the project.

Occupancy: B, S-1, F-1
Type of Construction: V-A Fully Sprinklered
Floor Area: 5,731 square feet

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Number of Stories: 1
Valuation: $150,000

17. Moss Adams Pasadena TI, 225 South Lake Ave, # 900, Pasadena, CA.

Project: This project consisted of large tenant improvements to an existing office space in a high-rise building. Scope of work included demo of existing walls, ceiling and MEP systems, relocating of walls, ceilings, Electrical lighting and data systems, new AC/heating units, mechanical equipment, flooring, new bathrooms, etc. True North Compliance Services, Inc. provided Building and MEP plan review for the project.

Occupancy: B
Type of Construction: I-A Fully Sprinklered
Floor Area: 12,000 square feet
Number of Stories:16
Valuation: $620,000

18. Broad Center for Biological Sciences/David Van Valen Laboratory Renovation, 360 Wilson Ave, Building # 96, Pasadena, CA.

Project: This project consisted of a renovation to an existing biological sciences laboratory in an existing R&D building. Scope of work included demo of existing walls, ceiling and MEP systems, relocating of walls, ceilings, Electrical lighting and data systems, new AC/heating units, mechanical equipment, flooring, new bathrooms, etc. True North Compliance Services, Inc. provided Building and MEP plan review for the project.

Occupancy: B offices and research laboratories
Type of Construction: II-B Fully Sprinklered
Floor Area: 1,263 square feet
Number of Stories: 3 + Basement
Valuation: $145,000

19. California Institute of Technology- Professor Hsieh Laboratory Renovation, 1200 E.

California Blvd, Building # 47, Pasadena, CA.

Project: This project consisted of a renovation to an existing science laboratory in an existing R&D and classroom building. Scope of work included demo of existing walls, and MEP systems, relocating of walls, new AC/heating units, mechanical equipment, lab equipment, hazardous materials quantities determination, chemicals, fire alarms renovation, new bathrooms, etc. True North Compliance Services, Inc. provided Building and MEP plan review for the project.

Occupancy: B, A-3, I-3, S
Type of Construction: I-A Fully Sprinklered
Floor Area: 2,600 square feet
Number of Stories: 6
Valuation: $195,000

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Section IV- Compensation
True North Compliance Services, Inc. is pleased to propose the following competitive fees for the services listed. Additional services not listed below may be negotiated.

Our pricing reflects our commitment to delivering the highest quality responsive and timely service to the City of Garden Grove These include:

▪ Reduced plan review turnaround times.
▪ Ability to expedite plan review at the request of the City Building Official. ▪ Implementation of established electronic plan review processes. ▪ Highly qualified staff compensated commensurate with their duties and responsibilities.

PLAN REVIEW SERVICES
True North Compliance Services, Inc. proposes the following percent of the city’s plan check fees:

Construction Valuation Fee (Compensation as a percentage of City collected plan Review Fee)
$1.00-$1,000,000 70%
$1,000,001- $10,000,000 60%
$10,000,0001- $50,000,000 50%
Over $50,000,000 40%

Our fee covers the initial review, and all rechecks. as well as all shipping and delivery of plans to/from City Hall.

• Expedited Plan Services: 1.4 x the plan check fees above. • Revisions/Deferred Submittals/RFIs: Hourly per the Table below.

Additional Services: The following hourly rate table applies to on-site staffing services and/or additional services included in our Scope of Services that may be required by the City of Garden Grove. Our hourly rates are all-inclusive and include salaries, overhead, benefits, PTO, etc.

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HOURLY RATES FOR ADDITIONAL SERVICES
Position Hourly Rate
Interim Certified Building Official $165.00
Plan Review Engineer $135.00
Senior Plan Review Engineer $150.00
Structural Engineer $145.00
Licensed Geotechnical Engineer/Engineering Geologist $145.00 Licensed Fire Protection Engineer $150.00
Certified Plans Examiner I $115.00
Certified Plans Examiner II $125.00
Building/Housing Inspector I $100.00
Building/Housing Inspector II $115.00
Senior Building/Housing Inspector $125.00
Code Enforcement Officer $115.00
Senior Code Enforcement Officer $130.00
CASp Plan Reviewer/Inspector $135.00
Fire Plan Reviewer/Inspector I $115.00
Fire Plan Reviewer/Inspector II $130.00
Grading/Public Improvements Plan Review Engineer $140.00 Planner $145.00
Senior Planner $165.00
Principal Planner $180.00
Permit Technician I $80.00
Permit Technician II $90.00
Administrative Assistant $70.00

• Overtime for on-site staffing will be charged at 140% of the rates above. • Mileage for tasks related to requested scope such as inspections or site visits will be charged at the current IRS mileage rate measured from City Hall.

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• Inspections outside of the City’s business hours will be charged at 140% of rates above with a 3-hour minimum.
• Hourly rates may be adjusted annually in collaboration with the city and shall not exceed the local Annual Consumer Price Index (CPI).

Plan Check Turn-Around Times
We commit to meeting the City’s turn-around times on all projects reviewed by our team.

Our web -based project tracking system allows both our reviewers and permit technicians to stay on top of project due dates. Expedited plan reviews will be completed in half the time frames listed below.

Below are our standard review times:

PLAN CHECK TYPE 1ST REVIEW
(working
days)
RE-CHECKS*
(working days)
Residential: New Construction
10 5
Residential: Additions
5 3
Residential: Remodels
5 3
Non-Residential: New
Construction 15 5
Non-Residential: Additions
10 5
Non-Residential: Remodels
10 5
Simple Projects, solar, ADUs,
patio covers, minor remodels, 2 2

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“Express Rechecks By Appointment”
We are pleased and excited to offer the City of Garden Grove our new and innovative solution to expedite and streamline the recheck process. The program, “Express Recheck By Appointment” is a revolutionary approach to expedite the recheck process, minimize the number of review cycles, reduce frustrations and miscommunications between applicants and plan checkers and reduce the workload of city staff in intaking, routing and tracking of the many cycles of plan check and rechecks on submitted projects. The program will be offered at no additional cost to the applicant or City. The service applies to the vast majority of projects reviewed by our staff. Once the applicant is ready for the recheck, he/she will contact True North Compliance Services, Inc. office to schedule the “Express Recheck By Appointment”. The appointment will be scheduled within 48 hours of the request. Our plan reviewer will perform the recheck over video-conferencing meeting and sign off items completed

Philosophy/Ethical Standards
A primary reason for early success and rapid growth is our strong ethics and professional standards. Our Philosophy & Guiding Principles are: To provide the highest quality, timely, cost- effective service and build strong successful long-term partnerships with municipal clients.

Our core values in delivering building services are Ethics, Transparency, Collaboration, Communications, Excellent Customer Service, Empathy, Fiscal Prudence.

We apply our philosophy & Guiding Principles along with our core values to everything we do in the day-to-day operations and in the delivery of all of our services. To that end, we will:
✓ Partner and collaborate with City’s Building Official, Fire Marshal and their staff to deliver a streamlined and expeditious process for plan reviews.
✓ We deliver on every promise we make to our clients.
✓ Deliver timely, high-quality service.
✓ Thorough and complete plan review with clear concise comments during the first review to minimize delays and frustrations.
✓ Reasonable, practical yet safe approach to code compliance. ✓ Availability of our staff and managers to City staff and applicants. ✓ Free early global code review during discretionary process. ✓ Our motto is personal attentive service and excellence in the delivery of municipal services.

Field Changes, RFIs, Deferred
Submittals 2 2

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We avoid any real or perception of conflict of interest and hold ourselves to the highest ethical standards in the delivery of our services. To that end, we have the following policies and procedures in place:

1. We only work for public agencies in the assessment and verification services. We do not provide any design services to private or public agencies.

2. We do not work for any private developers, designers or engineers.

3. Our staff are not permitted to perform any design or consulting work on their own in any client city.

4. Our staff and managers are required to disclose any personal financial interest in any city client.

5. Our staff is not permitted to be involved in any way in project reviews, inspections or approval of their personal projects, or their family members or friends.

6. Our staff and managers are not permitted to accept gifts of any monetary value from clients or project applicants and contractors.

7. Or staff and managers are not permitted to develop personal relationships or friendships with project applicants or builders of projects they are working on.

Acknowledgements
True North Compliance Services, Inc. proposes no exceptions or deviations from the City’s requirements and accepts the City of Garden Grove Standard Professional Services Agreement without exceptions.

True North Compliance Services, Inc. certifies that it is able to provide the insurance coverage required by the City of Garden Grove.

True North Compliance Services, Inc. acknowledges receipt and acceptance of the addend um No. 1 issued on April 13, 2026.

Conflict of Interest

We attest that none of True North Compliance Services, Inc. managers or staff have any real or perceived conflict of interest with the City of Garden Grove related to this RFP.

ADDENDUM No. 1

Covering

CHANGE IN SPECIFICATIONS AND/OR PLANS

Date Issued: April 13, 2026

Date Effective: April 13, 2026

RFP No. CDD-005

Contract: Plan Review, Inspection, Code Enforcement and Building & Safety Contractual Services

INTENT

1. This addendum is issued prior to receipt of proposals to provide for modifications in plans and/or specifications. Acknowledgment of this addendum shall be made in proposer’s submittal.

2. Questions and Reponses received are as follows:
1) How many consultants does the city plan to select?
a) Unknown, the amount will be based on qualifications. 2) Can consultants submit only for specific services, such as plan review? a) Yes, consultants may submit for specific services.
3) Can the plan review services be provided 100% remote? a) Yes, plan review services can be provided 100% remote. 4) Would the City be open to accepting proposals for partial services, such as plan review and inspection services only?
a) Yes, the City is open to accepting proposals for partial services. 5) Will the City accept proposals for Building & Safety Services only? a) Yes, proposals for RFP NO. CDD-005 must provide services found in the Scope of Work. Proposals may provide partial services.
6) The RFP states: "The selected Consultant(s) shall pro vide the requested services in City Hall located at 11222 Acacia Parkway, Garden Grove, CA 92840, and be readily available to assist the Building & Safety Division’s customers unless the City directs otherwise." Will the City require plan review services to be performed by staff stationed at City Hall?
a) Plan review services can be performed remote and do not have to be stationed at City Hall. Staff must be available to answer questions during business hours.

3. The contractor is hereby notified that Addenda 1 must be acknowledged and submitted as part of the proposal package. Failure to do so could result in the City designating said proposal as "Non Responsive". All the terms and conditions of the PROPOSAL shall remain the same.

Issued by: Sandra Segawa
Sandra Segawa
C.P.M., CPPB, CPPO, NIGP-CPP
Purchasing Division Manager, City of Garden Grove
True North Compliance Services, Inc. acknowledges receipt and acceptance of the addendum No. 1 issued on April 13, 2026.

1 BIDDER/CONTRACTOR/CONSULTANT STATEMENT REGARDING INSURANCE COVERAGE (Submit with IFB/RFP Package) This signed document must be included with your bid/proposal package in order for your bid/proposal to be considered complete! BIDDER/CONTRACTOR/CONSULTANT HEREBY CERTIFIES that he/she has reviewed and understands the insurance coverage requirements specified in the attached Insurance Requirements Checklist. Should we/I be awarded the contract, we/I certify that we/I can meet the specified requirements for insurance, including insurance coverage of the subcontractors, and agree to name the City/Successor Agency/Sanitary District and other additional insureds as per the agreement for the work specified and we/I will comply with the provisions of Section 3700 compensation or to undertake self-insurance in accordance with the provisions of that code, before commencing the performance of the work specified. Please Print (Person, Firm, or Corporation) Signature of Authorized Representative Please Print (Name & Title of Authorized Representative) Date Phone Number Email Please note that the City of Garden Grove is partnered with Evident ID for insurance certificate management and compliance services. Evident ID will collect the insurance requirements in the contract on behalf of the City. If you are awarded the contract, you will be contacted by Evident ID, via email, with a link which will take you to The Evident Network. Instructions to how to create an account, upload your insurance documents, check status, and complete all open verifications will be provided to you. NOTE: All insurance certificates and endorsements must be received by or sent to Evident ID within ten (10) City working days of the original request or the City reserves the right to proceed with the next lowest responsible bidder or the next highest scoring proposer in the process. Please do not send any insurance documents to the City directly unless requested by City staff.

True North Compliance Services, Inc.

April 20, 2026 858-260-0495 [email protected] Isam Hasenin, President

APPENDIX: RESUMES

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Sandra Schmitz, P.E.

Senior Plan Review Engineer

Education
B.S. Degree -Architectural
Engineering- Cal Poly San
Luis Obispo

M.A. Degree – Art History

Licenses and
Certifications
• Licensed Engineer in the
State of California
• CASp
• ICC Certified Plans
Examiner

Background

Over 15 years of experience as a plan check and design engineer. Highly accomplished Professional Engineer who is effective at reviewing the entire range of residential and commercial plans for compliance with applicable building codes. Detail-oriented and analytical professional with an efficient and thorough approach. Proficient licensed plans check engineer who is knowledgeable about current codes and their effective interpretation.

Select Work Experience

True North Compliance Services, Inc.

Senior Plan Review Engineer
Conduct plan review of the entire range of residential, commercial and industrial projects; examine and check structural engineering designs, calculations and plans for conformance with adopted Building Codes and local ordinance and regulations; perform plan review of electrical, mechanical and plumbing projects for conformance with the Mechanical Code, Plumbing Code and National Electrical Code and local ordinances and regulations; provide interpretations of building codes, State laws and local ordinances to city staff and the public; evaluate alternate methods of construction/materials and provides recommendations; provide technical assistance to city staff; check plans for compliance with California Title 24, Energy and Disabled Access Requirements; maintain liaison with city staff related to project reviews and code compliance.

HR Green
Plan Review Engineer
Combination plan review engineer for the full range of construction projects for conformance with adopted Building Codes and local ordinance and regulations; performed plan review of electrical, mechanical and plumbing projects for conformance with the Mechanical Code, Plumbing Code and National Electrical Code and local ordinances and regulations; served as in-house plan check engineer at the City of Jurupa Valley; provided technical assistance to city staff.

Interwest
Plan Check Engineer
Plan review of architectural & structural plans for large, medium, & small sized residential & commercial projects. Enforce all applicable building codes including fire, life safety, and accessibility requirements. Coordinate a smooth process between clients and the cities to ensure great customer service in meeting code requirements per the Building Code. Advised and interpreted codes to homeowners, business owners, laymen, contractors, architects, and the public; and coordinated inspection activities and the construction progress with other City departments and outside agencies as needed.

RM Byrd
Project Engineer
Structural design engineer for variety of buildings and structures from single family homes to retail and office buildings; Assisted in multiple phases of architectural and structural design for new construction in addition to renovations and additions to existing structures; produced complete sets of structural AutoCAD drawings.

Gary Ho, SE, PE
Senior Structural Review Engineer

Education
B.S. Degree - Civil
Engineering
University of California-
Davis

M.S. Degree - Civil
Engineering
Utah State University

Licenses and
Certifications

• Licensed Structural
Engineer in the State of
California

• Licensed Civil Engineer in
the State of California

• ICC Certified Plans
Examiner

• ICC Certified Building
Inspector

• ICC Certified Accessibility
Plans Examiner

Background
Highly accomplished Professional Engineer who is effective at reviewing the entire range of residential and commercial plans for compliance with applicable building codes. Detail-oriented and analytical professional with an efficient and thorough approach. Proficient licensed plans check engineer who is knowledgeable about current codes and their effective interpretation.

Select Work Experience

True North Compliance Services, Inc.

Senior Structural Engineer

Provide interpretations of building codes, State laws and local ordinances to city staff and the public; evaluate alternate methods of construction/materials and provides recommendations; provide technical assistance to city staff; determine valuation and building fees; check calculations and test reports; provide assistance and information to contractors, architects, engineers and the public in the solution of routine building problems and the interpretation of building codes and ordinances; check plans for compliance with California Title 24, Energy and Disabled Access Requirements; maintain liaison with city staff related to project reviews and code compliance.

City of San Francisco -Department of Building Inspections Plan Review Engineer

Joined the department in December 1994 as an Associate Civil Engineer, promoted to Civil Engineer in July 1997, to Structural Engineer in October 2001 and Senior Engineer in July 2017. Managed permit processing and reviewing for all building permit applications in the City. Structural, Architectural and Accessibilities plan review for compliance of applicable codes. Plan review buildings for all types of construction and occupancy classifications; projects include alternation, addition and retrofitting of existing buildings, and new constructions ranging from single story to multi-stories tall buildings.

AGS
Senior Structural Design Engineer

Provided structural evaluation and reports of existing buildings. Prepared structural calculations, specifications and plans for retrofitting of commercial and residential buildings. Reviewed plans for structural compliance. Prepared proposals and presentations of projects to clients. Set up design criteria, budgets and schedules of projects. Supervised staff engineers and designers in preparing calculations, specification and plans for projects. Provided co-ordinations of projects between clients, architects, engineers and contractors. Provided construction support and field inspection.

Saeed Amirazizi, SE, CASp, CBO
Building/Structural Plan Review Engineer

Education
M.S. Degree – Structural
Engineering
Stanford University

B.S. Degree - Civil
Engineering
Northeastern University

Licenses and
Certifications

• Licensed Structural
Engineer in the State of
California
• Licensed Engineer in the
State of California
• Certified Access
Specialist (CASp)
• ICC Certified Building
Official (CBO)
• ICC Certified Building
Code Specialist
• ICC Certified Plans
Examiner
• ICC Certified
Accessibility
Inspector/Plans
Examiner
• ICC Certified Building
Inspector
• ICC Certified
Commercial Building
Inspector
• ICC Certified Residential
Building Inspector

Background

Saeed is a seasoned building official and engineer with extensive experience in all aspects of building department functions including plan review, inspection and administration. Highly technical expertise in all adopted codes and standards and structural engineering of complex buildings. Building Official for many local cities in California. Provides technical support and training to staff and clients.

Select Work Experience

True North Compliance Services, Inc.

Structural Review Engineer

Perform comprehensive plan reviews for residential, commercial, and industrial projects, ensuring compliance with Building Codes and local regulations. Evaluate structural engineering, electrical, mechanical, and plumbing designs for code conformity. Provide code interpretations to city staff and the public, offering technical assistance and construction recommendations. Evaluate alternate construction methods/materials and provide recommendations. Perform CASp plan reviews and inspections, preparing reports as required.

City of Norwalk
Building Official
Managed building department activities related to plan check, inspection and permit issuance. Conducted reviews of commercial, multi-family, and industrial building. Developed and implemented division goals, objectives, policies and priorities. Performed plan checking of complex projects.

Supervised plans examiners, permit technicians and building inspectors Cities of San Clemente, Garden Grove
Interim Building Official, Plan Check Engineer
Served as Interim Building Official and senior plan check engineer. Supervised permit technicians, plans examiners and building inspectors. Performed plan checking of complex projects, attended Planning Division meetings, answered planning questions related to the building issues, oversaw the consultant's plan check assignments, helped customers and public at the counter and answered inspector's, contractor's, architect's and engineer's technical questions related to the plan check submittals and construction inspection.

SRA Engineering
Structural Review Engineer
Performed plan review of public schools and community colleges for the building and safety operation of Division of the State Architect (DSA). Performed structural plan review of hospitals for building & safety operation of OSHPD. Performed structural design and seismic retrofit of all types of buildings for the state, municipal cities and private clients.

Aaron Beebe, PE, SE
Structural Plan Review Engineer

Education
M.S. Degree – Structural
Engineering
Purdue University

B.S. Degree – Structural
Engineering
Purdue University

Licenses and
Certifications
• Licensed Structural
Engineer in the State of
California

• Licensed Engineer in the
State of California

• LEED Accredited
Professional

• Registered California
Emergency Management
Agency Safety Assessment
Program Evaluator (SAP)

• Certified DSA Structural
Plan Reviewer

Background

Over 20 years of experience in structural design and plan review of a wide range of structures and building from single family homes to high-rise, mixed use, schools, courts, and prisons. Management of design team members and supervise the work of engineers and draft persons; directed project staff in preparing contract documents, such as drawings and specifications; communicate with clients to understand project requirements and resolve complex engineering problems .

Work Experience

True North Compliance Services, Inc.

Structural Plan Review Engineer
Provide structural plan review for various projects. Review projects including single family/duplex residential construction, multifamily residential construction, commercial construction, and non-building structures. Review and evaluate architectural and structural construction documents submitted for permit approval from
various municipalities utilizing applicable codes/standards/guidelines/laws, code interpretation, appropriate municipal ordinances and construction and engineering standards; interact and communicate with design professionals and city staff on technical requirements and plan review comments; provide technical assistance to city staff; perform structural inspections in the field as needed; determine valuation and building fees; check calculations and test reports; provide assistance and information to contractors, architects, engineers and the public in the solution of complex building problems and the interpretation of building codes, structural standards and ordinances.

Division of State Architect
Senior Structural Engineer

Structural plan review of more than $500M of California K-12 and Community College projects; review and evaluate structural construction documents submitted for permit approval utilizing applicable state codes/standards/guidelines/laws, code interpretation and construction and engineering standards, determine review fees, and authorize the release of approved documents for construction; check engineering calculations and provide timely oral and/or written communication detailing design and/or construction deficiencies in plans and specifications; interact with the school district project managers, design consultants and contractors, to communicate permit application procedures and regulatory and code requirements and interpretations. - Participate in recommending and establishing technical policies, procedures, standards, guidelines, and specifications for plan review and construction of public schools.

Thornton Tomasetti
Vice President, San Diego Office Manager

Managed the San Diego office for a national structural engineering firm; assigned the work to design engineers; provided technical leadership and direction to design engineers; set up design criteria for new structural design of new projects; Structural design engineer for highly complex structures and buildings including university buildings, courthouses and high-rise buildings, complex non-building structures and unusual structures.

Henry Hadidi, Ph.D., S.E.

Senior Structural Plan Review Engineer

Education
Ph.D. Degree -Structural
Engineering
Stanford University

M.S Degree - Structural
Engineering
Stanford University

Licenses and
Certifications
• Licensed Professional
Engineer in the State of
California

• Licensed Structural
Engineer in the State of
California

• ICC certified Plans
Examiner

Background
Gene

Mr. Hadidi is a
highly respected structural engineer. He has over 30 ye ars in structural plan check and structural design field. With a Ph.D. degree is structural Engineering from Stanford University and many years of experience designing the full range of structures inc luding complex building and structures. He also has years of experience in structural review of variety of buildings and structures.

Select Work Experience

True North Compliance Services, Inc.

Senior Structural Plan Review Engineer

Provide structural plan review for various projects. Review projects including single family/duplex residential construction, multifamily residential construction, commercial construction, and non-building structures. Review and evaluate architectural and
structural construction documents submitted for permit approval from various municipalities utilizing applicable codes/standards/guidelines/laws, code interpretation, appropriate municipal ordinances and construction and engineering standards; interact and communicate with design professionals and city staff on technical requirements and plan review comments; provide technical assistance to city staff; perform structural inspections in the field as needed; determine valuation and building fees; check calcul ations and test reports; provide assistance and information to contractors, architects, engineers and the public in the solution of complex building problems and the interpretation of building codes, structural standards and ordinances.

Henry is the go-to Structural Plan Review Engineer for complex structures and challenging issues.

Various Public Agencies

Structural Plan Review Engineer

Provided structural plan review for many state agencies such as DSA, DGS, LAUSD throughout California. Projects reviewed included
the seismic retrofit of two reinforced
concrete building at Atascadero State Hospital in Atascadero, of numerous hospital buildings as part of plan check review for OSHPD, Westinghouse AP 1000 nuclear power plants, the design of a segment of the Los Angeles Metropolitan Purple Line underground metro tunnel in Los Angeles, California, as part of LA Metro internal review, seismic retrofit of the Caltrans Headquarters buildings located at Sacramento, California.

Owen Group
Structural Engineer

Provided structural analysis and design for variety of
buildings and structures, ranging
from single family residential to multi-story apartment, commercial buildings.

32 Allen Lang, PE, SE
Structural Plan Review Engineer

Education
M.S. Degree – Structural
Engineering
University of Virginia

B.S. Degree - Civil
Engineering
Taiwan Municipal College

Licenses and
Certifications

• Licensed Structural
Engineer in the State of
California

• Licensed Engineer in the
State of California

• ICC Certified Plan
Examiner

Background

Allen is a seasoned engineer and building official with extensive experience in all aspects of building department functions. Highly technical expertise in structural engineering of complex buildings. Building Official for many local cities in the Bay Area. Provides technical support and training to staff and clients.

Select Work Experience

True North Compliance Services, Inc.

Structural Review Engineer

Provide structural plan review for various projects. Review projects including single family/duplex residential construction, multifamily residential construction, commercial construction, and non-building structures. Review and evaluate architectural and structural construction documents submitted for permit approval from various municipalities utilizing applicable codes/standards/guidelines/laws, code interpretation, appropriate municipal ordinances and construction and engineering standards; interact and communicate with design professionals and city staff on technical requirements and plan review comments; provide technical assistance to city staff; perform structural inspections in the field as needed; determine valuation and building fees; check calculations and test reports; provide assistance and information to contractors, architects, engineers and the public in the solution of complex building problems and the interpretation of building codes, structural standards and ordinances.

City of Santa Clara
Interim Building Official

Plan, organize and maintain the daily operation of the Building Department. Managed 36 people in the Permit Center, plan check, inspections, and code enforcement.

Participated in preliminary, plan review and preconstruction for high profile projects.

City of Fremont
Special Program Manager Community Development Department

Managing Plan Check division in Plans and Permit and developing special programs and processes improvements for the City.

County of Alameda
Building Official

Managing the Building Department including permit center, plan check, inspection, and code enforcement with an annual budget of over $3M and a staff of 17. Serve as technical advisor to the County Board of Supervisors. Led many initiatives to improve and streamline service and automate the permitting process.

City of San Jose
Department of Building & Planning Program Manager

Managed a special program to assist applicants for over the counter projects to improve service and expedite review and permitting. Prior to that, managed plan review team, assigned work and evaluated performance of staff. Conducted plan review of complex projects and interacted with designers and applicants.

Daniel H. Lee, S.E.

Senior Structural Plan Review Engineer

Education
B.S. Degree – Civil
Engineering
University of California
Berkeley

Licenses and
Certifications

• Structural Engineer in
California & Hawaii

• Civil Engineer in
California & Hawaii

• ICC Certified Building
Official

• ICC Building Plans
Examiner

Background

30 years of expertise as a technical expert. Planned, assigned, and directed the work of plan check engineers. Consulted with contractors, architects, and building owners regarding application of building codes and other state and local ordinances.

Performed structural damage assessments and feasibili ty studies. Researched and determined acceptability of new materials and methods of construction. Seismic design in structural engineering consulting firms. Structur al plan review in California and Hawaii building departments. Responsible for plan review of complex and challenging building.

Select Work Experience

True North Compliance Services, Inc.

Structural Plan Review Engineer
Provide structural plan review for various projects. Review projects including single family/duplex residential construction, multifamily residential construction, commercial construction, and non-building structures. Review and evaluate architectural and structural construction documents submitted for permit approval from various municipalities utilizing applicable codes/standards/guidelines/laws, code interpretation, appropriate municipal ordinances and construction and engineering standards; interact and communicate with design professionals and city staff on technical requirements and plan review comments; provide technical assistance to city staff; perform structural inspections in the field as needed; determine valuation and building fees; check calculations and test reports; provide assistance and information to contractors, architects, engineers and the public in the solution of complex building problems and the interpretation of building codes, structural standards and ordinances.

County of Hawaii -Department of Public Work
Structural Engineer

Responsible for the structural plan review and approval of all complex residential and commercial buildings on the Island of Hawaii. Provide code interpretations and engineered solutions/technical responses to architects, engineers, drafting personnel, contractors, and owners. Conduct in-house and public (island-wide) training seminars on local building codes and other engineering/field-
inspection related topics as needed.

Perform the structural design of minor County-funded buildings and structures. Work closely with County building inspectors to ensure buildings are constructed in conformance with the plans & create County standard designs for the public.

Bureau Veritas North America Inc.

Consultant

Senior Structural Engineer and plan review specialist. Responsible for the structural plan review of high-rise, commercial, and residential buildings (See Major USA Plan Review Projects on page 1 for some recent projects) - Third party plan reviewer for the
City and County of Honolulu.

City of Dana Point
Senior Structural Engineer

Served as a division head within Building and Safety. Reviewed designs and checked calculations for complex custom-built residential homes, commercial buildings, and earth-retaining structures. Directed and supervised inspection staff in resolving difficult field problems. Coordinated and expedited plan check activities with other departments and outside agencies. Prepared technical guidelines/manuals and provided training to the st aff and public. Created city standard designs as needed.

Hamid Irannejad, S.E., P.E.

Senior Structural Plan Review Engineer

Education
M.S. Degree & B.S Degree–
Structural/Civil Engineering
University of Akron

Licenses and
Certifications
• Licensed Structural
Engineer in the State of
California

Background
Gene
Hamid has a Master of Science degree in Civil/Structural Engineering and a Bachelor of Science degree in Civil Engineering. Hamid has over 25 years of plan check experience as the Lead Senior Structural Engineer/ managing the day-to-day operations of the Structural Plan Check Discipline, Senior/supe rvising Structural Engineer and Associate/plan check Engineer with the City of San Diego Development Services Department. In San Diego, Hamid over saw review of major projects such as mid-rise and high-rise residential and commercial buildings as well as many other types of complex structures and occupancies. Hamid has over 14 years of structural design experience of residential and comme rcial buildings and other structures including 8 years of structural design of stee l and concrete-framed high- rise buildings with CBM Engineers, Inc. in Houston, Texas . Hamid provides structural plan check on major buildings. He is a licen sed Structural and Civil Engineer in the State of California.

Select Work Experience

True North Compliance Services, Inc.

Structural Plan Review Engineer

City of San Diego
Senior Structural Engineer

As a Senior Structural Engineer with City of San Diego, Development Services Department, Mr. Zamani is responsible to supervise team of up to six Associates and Assistants Structural Engineers to review architectural, structural plans, structural calculations and construction specifications to verify their conformance and compliance with current California Building Codes (CBC) and local amendments for Life Safety, Structural, and Disabled Access requirements. He is also responsible to provide preliminary reviews and code interpretations for large and complex projects prior to their full submittal for plan check.

City of San Diego
Structural Engineer Associate

As a Structural Engineer Associate with City of San Diego Development Services Department, He was responsible to review architectural, structural, plans, structural calculations and specifications to verify their conformance and compliance with current CBC and local amendments for Life Safety, Structural, and Disabled Access requirements.

36 Edward Alexanians, P.E., S.E.

Senior Structural Plan Review Engineer

Education
M.S Degree -Structural
Engineering
UCLA

M.S Degree -Structural
Engineering
Tehran University

Licenses and
Certifications
• Licensed Professional
Engineer in the State of
California

• Licensed Structural
Engineer in the State of
California

Background
Ge ne

Ed is an accomplished and highly respected structural engineer. He has over 30 years in structural plan check and structural design field. He has designed or reviewed thousands of projects over his career including high rise buildings, hotels, mixed-use buildings with subterranean garage, concrete parking structures, uni versity projects and man y others.

He specializes in complex and unique structural projects. S amples of complex projects reviewed by Ed included : The Burbank Studios high-rise concrete office buildings, four high-rise buildings with parking structure in the City of B urbank, Waldorf Astoria, a thirteen-story concrete hotel in Beverly Hills, nine-story office and dorm and a five-story hotel in El Segundo, nine and seven-story office buildings in Burbank, three-story hotel conversion into condominiums in Hancock Park, multi-unit a partment buildings with subterranean garage, Chase Bank building and a multi-s tory mixed used occupancy building, five-story post tension concrete open parking structure in the City of Alhambra, two high-rise buildings in Beverly Hills, several Cal State university facilities

Select Work Experience

True North Compliance Services, Inc.

Senior Structural Plan Review Engineer

Provide structural plan review for various projects. Review projects including single family/duplex residential construction, multifamily residential construction, commercial construction, and non-building structures. Review and evaluate architectural and structural construction documents submitted for permit approval from various municipalities utilizing applicable codes/standards/guidelines/laws, code interpretation, appropriate municipal ordinances and construction and engineering standards; interact and communicate with design professionals and city staff on technical requirements and plan review comments; provide technical assistance to city staff; perform structural inspections in the field as needed; determine valuation and building fees; check calculations and test reports; provide assistance and information to contractors, architects, engineers and the public in the solution of complex building problems and the interpretation of building codes, structural standards and ordinances.

County of Los Angeles
Office Manager
Supervision of plan checking, permitting and inspection services for the South Whittier District Office and two contract cities of La Mirada and Santa Fe Springs. Supervision of the plan check engineers, permit technicians and inspectors. Interpretation of the Building Code requirements and conflict resolution between the public and office staff.

Responding to the Board of Supervisors' inquiries about the area’s issues.

County of Los Angeles
Supervising Civil Engineer
Senior plan check engineer, responsible for review of co mplex structures, high-rise and mid-rise buildings, amusement rides at the Universal and Six-Flags Magic Mountain and earthquake damaged buildings for the Los Angeles County Building Code compliance. A team member for damage assessment of several buildings after the Los Angeles riots and the 1994 Northridge Earthquake.

Frank Lucas & Assoc.

Design Structural Engineer
Design of a variety of structures and buildings throughout the region.

Bachar Koujah, P.E., CASp
Senior Plan Review Engineer

Education
B.S. Degree -Civil
Engineering

M.S. Degree - Structural
Engineering

Licenses and
Certifications
• Licensed Engineer in the
State of California
• CASp
• Building Inspector

Background

Over 25 years experience as a plan check engineer. Highly accomplished Professional Engineer and CASp who is effective at reviewing the entire range of residential and commercial plans for compliance with applicable building codes. Detail-oriented and analytical professional with an efficient and thorough approach. Proficient licensed plans check engineer who is knowledgeable about current codes and their effective interpretation.

Select Work Experience

True North Compliance Services, Inc.

Plan Review Engineer
Perform plan review of the entire range of residential, commercial and industrial projects; examine and check structural engineering designs, calculations and plans for conformance with adopted Building Codes and local ordinance and regulations; perform plan review of electrical, mechanical and plumbing projects for conformance with the Mechanical Code, Plumbing Code and National Electrical Code and local ordinances and regulations; provide interpretations of building codes, State laws and local ordinances to city staff and the public; evaluate alternate methods of construction/materials and provides recommendations; provide technical assistance to city staff; perform CASp plan reviews and inspections and prepare CASp reports as needed; check plans for compliance with California Title 24, Energy and Disabled Access Requirements; maintain liaison with city staff related to project reviews and code compliance.

Bureau Veritas
Plan Review Engineer
Combination plan review engineer for the full range of construction projects for conformance with adopted Building Codes and local ordinance and regulations; performed plan review of electrical, mechanical and plumbing projects for conformance with the Mechanical Code, Plumbing Code and National Electrical Code and local ordinances and regulations; served as in-house plan check engineer at the City of Corona; provided technical assistance to city staff; performed CASp plan reviews and inspections.

City of Irvine
Senior Plan Check Engineer
Plan review of architectural & structural plans for large, medium, & small sized residential & commercial projects. Enforce all applicable building codes including fire, life safety, and accessibility requirements. Coordinate a smooth process between clients and the City to ensure great customer service in meeting code requirements per the Building Code. Advised and interpreted codes to homeowners, business owners, laymen, contractors, architects, and the public; and coordinated inspection activities and the construction progress with other City departments and outside agencies as needed. Mentored and supervise colleagues to improve their skills and education by providing technical knowledge.

City of Riverside
Plan Review Engineer
Plan review of architectural & structural plans for large, medium, & small sized residential & commercial projects. Enforced all applicable building codes including fire, life safety, and accessibility requirements. Coordinated a smooth process between clients and the City to ensure great customer service in meeting code requirements per the Building Code.

Scot Weisse, P.E.

Senior Plan Review Engineer

Education
B.S. Degree- Architectural
Engineering- California
Polytechnical University, San
Luis Obispo

Licenses and
Certifications
• Licensed Engineer in the
State of California

• CA Commercial Building
Plans Examiner

Background

California Licensed Civil Engineer with nineteen years of experience in structural engineering, construction, and plan review of the entire range of construction projects.

Areas of expertise include structural engineering and plan checking complex commercial and residential projects. Detail-oriented and analytical professional with an efficient and thorough approach. Proficient licensed plans check engineer who is knowledgeable about current codes and their effective interpretation.

Select Work Experience

True North Compliance Services, Inc.

Plan Review Engineer

Perform plan review of the entire range of residential, commercial and industrial projects; examine and check structural engineering designs, calculations and plans for conformance with adopted Building Codes and local ordinance and regulations; perform plan review of electrical, mechanical and plumbing projects for conformance with the Mechanical Code, Plumbing Code and National Electrical Code and local ordinances and regulations; provide interpretations of building codes, State laws and local ordinances to city staff and the public; evaluate alternate methods of construction/materials and provides recommendations; provide technical assistance to city staff; check plans for compliance with California Title 24, Energy and Disabled Access Requirements; maintain liaison with city staff related to project reviews and code compliance.

City of Ventura
Supervising Plan Check Engineer

Manage the plan check and permit counter operations for the city. Plan check architectural & structural plans for large, medium, & small sized residential & commercial projects. Enforce all applicable building codes including fire, life safety, and accessibility requirements. Coordinate a smooth process between clients and the City to ensure great customer service in meeting code requirements per the Building Code. Advised and interpreted codes to homeowners, business owners, laymen, contractors, architects, and the public; and coordinated inspection activities and the construction progress with other City departments and outside agencies as needed.

Mentored and supervise colleagues to improve their skills and education by providing technical knowledge; served as acting building official in the absence of the building official

Li & Associates
Senior Design Engineer

Served as lead engineer / project manager for multiple projects; met with clients, architects, contractors and building officials; designed simple to large residential and commercial projects including complex lateral and gravity systems; developed plans and details for construction; construction administration; managed project budgets and time schedules; delegating work to draftsmen and other engineers.

Robert Chun, P.E.

Senior Plan Review Engineer

Education
B.S. Degree - Civil
Engineering
University of California-
Berkeley

M.S. Degree - Civil
Engineering
San Jose State University

Licenses and
Certifications
• Licensed Engineer in the
State of California

Background

Highly accomplished Professional Engineer who is effective at reviewing the entire range of residential and commercial plans for compliance with applicable building codes. Detail-oriented and analytical professional with an efficient and thorough approach. Proficient licensed plans check engineer who is knowledgeable about current codes and their effective interpretation.

Select Work Experience

True North Compliance Services, Inc.

Plan Review Engineer

Perform plan review of the entire range of residential, commercial and industrial projects; examine and check structural engineering designs, calculations and plans for conformance with adopted Building Codes and local ordinance and regulations; perform pl an review of electrical, mechanical and plumbing projects for conformance with the Mechanical Code, Plumbing Code and National Electrical Code and local ordinances and regulations; provide interpretations of building codes, State laws and local ordinances to city staff and the public; evaluate alternate methods of construction/materials and provides recommendations; provide technical assistance to city staff; perform structural inspections in the field as needed; determine valuation and building fees; check calculations and test reports; provide assistance and information to contractors, architects, engineers and the public in the solution of routine building problems and the interpretation of building codes and ordinances; check plans for compliance with California Title 24, Energy and Disabled Access Requirements; maintain liaison with city staff related to project reviews and code compliance.

City and County of San Francisco- Department of Building Inspection Senior Plan Check Engineer

Plan check architectural & structural plans for large, medium, & small sized residential & commercial projects. Enforce all applicable building codes including fire, life safety, and accessibility requirements. Coordinate a smooth process between clients and the City to ensure great customer service in meeting code requirements per the Building Code. Advised and interpreted codes to homeowners, business owners, laymen, contractors, architects, and the public; and coordinated inspection activities and the construction progress with other City departments and outside agencies as needed. Mentored and supervise colleagues to improve their skills and education by providing technical knowledge. Managed the City’s Soft Story Program.

39 47

Kylie Gonsalves, PE
Plan Review Engineer

Education
B.S. Degree - Civil
Engineering
California Polytechnical
University- Pomona

Licenses and
Certifications
• Licensed Engineer in the
State of California

Accomplishments
· Chi Epsilon; Civil
Engineering Honor Society
· Cum Laude

Background

Highly accomplished Professional Engineer with over 8 years of experience as a plan check engineer. Highly competent at reviewing residential and commercial plans for compliance with applicable building codes. Detail -oriented and analytical professional with an efficient and thorough approach. Proficient licensed plans examiner who is k nowledgeable about current codes and their effective interpretation.

Work Experience

True North Compliance Services, Inc.

Plan Review Engineer
Perform plan review of the entire range of residential, commercial and industrial projects; examine and check structural engineering designs, calculations and plans for conformance with adopted Building Codes and local ordinance and regulations; perform plan review of electrical, mechanical and plumbing projects for conformance with the Mechanical Code, Plumbing Code and National Electrical Code and local ordinances and regulations; provide interpretations of building codes, State laws and local ordinances to city staff and the public; provide technical assistance to city staff; check plans for compliance with California Title 24, Energy and Disabled Access Requirements; maintain liaison with city staff related to project reviews and code compliance.

CSG
Plan Review Engineer
Reviewed Architectural, Structural, Mechanical, Electrical and Plumbing drawings for code compliance and structural integrity on behalf of various jurisdictions/agencies; provided in-house and over-the-counter review services for the Cities of Redlands and Huntington Beach.

Rene Avila
Interim Building Official

Education

• Public Administration/
Political Science-
California Baptist
University

Background

Rene is a seasoned a nd experienced combination building inspector, supervisor and building official. He is a dedicated professional with strong interpersonal skills and great customer service. He is capable, dependable, detail-oriented, conscientious, courteous, helpful and will look for ways to help customers find solutions during his inspections.

He works very well under pressure and in a fast-paced environment. He builds and maintains positive working relationships with peers, management, and customers. He has excellent organizational skills, computer savvy and a proven ability to adhere to the established procedures of the jurisdiction.

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True North Compliance Services, Inc.

Interim Building Official/Senior Building Inspector
Rene serves as a True North Compliance Services interim building official when requested by our clients. As an Interim Building Official for client cities, Rene provides leadership and technical support to the Building Division staff. He reviews plans; provides over the counter plan review; conducts field inspections; attends weekly staff meetings; provides recommendations to staff as it relates to code application/interpretations and other Building Department questions; he works with other departments and agencies to facilitate customer requests and needs.

He also conducts field inspections of a variety of construction projects for compliance with the latest edition of the CRC, CBC and other standards and adopted jurisdiction ordinances. He interprets and enforces adopted City codes & ordinance; reviews plans, calculations & specifications; coordinates & schedules daily inspection assignments.

Rene provides technical support to staff/contractors/ clients, trouble-shoots & investigates complaints of code violations.

Consulting Plans Examiner
City of Fontana
Rene’s duties included performing plan reviews for compliance with applicable codes and regulations. He assisted in intake of projects and building permit applications. He provided assistance to permit applicants and the public. Assisted inspectors and city staff with questions on building permits and compliance with the adopted codes and city ordinances and regulations.

Assistant Director
City of Perris
Managed a department of 18 staff. Prepared and managed annual budget. Ensured compliance with codes and regulation s for the city. Hired and trained staff. He successfully resolve d disputes between building division staff and developers, contractors, architects, engineers, and the public. He trained inspectors and other staff and responded to inspectors’ questions and inquires on codes and city regulations and policies. He prepared and presented reports to the City Council and other city boards and commissions.

Plans Examiner & Senior Building Inspector
City of Ontario
Kept up to date on inspection regulations, codes, ordinances and techniques.

Re-inspected commercial and residential constructions which previously failed 40 Alaa Atassi
Senior Plans Examiner

Education
M.S. Degree – Structural
Engineering
San Francisco State University

B.S. Degree - Civil
Engineering
San Francisco State University

Certifications

• ICC Certified Commercial
Plan Examiner

• ICC Certified Commercial
Inspector

Background

Experienced Plans Examiner and Engineer who is effective at reviewing residential and commercial plans for compliance with applicable building codes. Detail-oriented and analytical professional with an efficient and thorough approach. Proficient certified plans examiner who is knowledgeable about current codes and their effective interpretation.

Select Work Experience

True North Compliance Services, Inc.

Senior Plans Examiner

Perform plan review of the entire range of residential, commercial and industrial projects; examine and check structural engineering designs, calculations and plans for conformance with adopted Building Codes and local ordinance and regulations; perform plan review of electrical, mechanical and plumbing projects for conformance with the Mechanical Code, Plumbing Code and National Electrical Code and local ordinances and regulations; provide interpretations of building codes, State laws and local ordinances to city staff and the public; provide technical assistance to city staff; perform structural inspections in the field as needed; determine valuation and building fees; check calculations and test reports; provide assistance and information to contractors, architects, engineers and the public in the solution of routine building problems and the interpretation of building codes and ordinances; check plans for compliance with California Title 24, Energy and Disabled Access Requirements; assist contractors, architects, engineers and others in the solution of complex code issues; maintain liaison with city staff related to project reviews and code compliance.

WC3
Plans Examiner

Performed plan review of architectural & structural plans for large, medium, & small sized residential & commercial projects; Enforced all applicable building codes including fire, life safety, and accessibility requirements; Assisted contractors, architects, engineers and others in the solution of complex structural, mechanical, electrical and related problems with interpretation of the building codes and ordinances; Maintained cooperation with other departments concerned with building and related code compliance; Performed structural inspections in the field as required.

Engineering Intern
City of South San Francisco Public Works,
Engineering Division

Supported city engineers on daily tasks, related to transportation, construction, public works and city streets for the City of South San Francisco.

42 Areli Sanchez
Plan Review Engineer

Education
B.S. Degree – Civil
Engineering
San Francisco State University

Certifications

• ICC-Certified Building
Plans Examiner

Skills & Awards
• Computer Literate: MS
Word, Excel, PowerPoint,
Pages, Viewpoint,
Plangrid, MATLAB,
AutoCAD, Bluebeam
Background

Over 3 years of experience in the plan review of a wide range of structures and building from residential and commercial projects and tenant improvements. Pleasant and customer service oriented professional with a helpful can-do attitude. Team player with an enthusiastic attitude. Versed in multiple permitting software and computer systems.

Work Experience

True North Compliance Services, Inc.

Plan Review Engineer
Areli provides plan review for various projects. Review projects including single family/duplex residential construction, multifamily residential construction, commercial construction, and non-building structures. Review and evaluate architectural and structural construction documents submitted for permit approval from various municipalities utilizing applicable codes/standards/guidelines/laws, code interpretation, appropriate municipal ordinances and construction and engineering standards; interact and communicate with design professionals and city staff on technical requirements and plan review comments; provide technical assistance to city staff; perform structural inspections in the field as needed; determine valuation and building fees; check calculations and test reports; provide assistance and information to contractors, architects, engineers and the public in the solution of complex building problems and the interpretation of building codes, structural standards and ordinances.

West Coast Code Consultants
Engineering Plans Examiner

Perform comprehensive and complete reviews of reside ntial projects, including for Building & Life Safety, M/E/P, CalGREEN, and Energy Conse rvation Requirements; Review calculations, specifications, and technical reports to determine compliance with the applicable building codes and standards for different jurisdictions; Conduct structural plan reviews for residential and commercial p rojects including single family dwellings, tract homes, high-pile storage racks, temporary stages, etc.; Serve the City of El Monte as its only in-house plan check engineer performing the aforementioned duties as well as answering and assisting any inquiries from the public over-the-counter.

Cahill Contractors
Project Engineering Intern

Handled RFIs and field changes; meeting coordination, quality control on construction projects; safety inspections; under direction, carried out site inspections and conducted field assessments.

Mehmet Emiroglu
Plan Review Engineer/ Residential Inspector

Education &
Certification
• B.S. Degree – Civil
Engineering
Bilgi University
• ICC Residential Plans
Examiner
• ICC Residential
Combination Inspector
• ICC Residential
Building Inspector

Skills
• Computer Literate: MS
Word, Excel, PowerPoint,
Pages, Keynote;
MATLAB, AutoCAD,
Bluebeam, Sketch-up,
Stella, EPANet
Background

Amer is an experienced Plans Examiner, Engineer and inspector who is effective at reviewing and inspecting residential designs for compliance with applicable building codes He has experience plan reviewing a wide range of residential structures and buildings. Amer has a pleasant and customer service-oriented professional with a helpful can-do attitude. Team player with an enthusiastic attitude.

Work Experience

True North Compliance Services, Inc.

Plan Review Engineer/Residential Inspector
Provide plan review for various projects. Review projects including single family/duplex residential construction, ADU’s, swimming pools, photovoltaic systems, etc. Review and evaluate architectural and structural construction documents submitted for permit approval from various municipalities utilizing applicable codes/standards/guidelines/laws, code interpretation, appropriate municipal ordinances and construction and engineering standards; interact and communicate with design professionals and city staff on technical requirements and plan review comments; provide technical assistance to city staff; perform structural inspections in the field as needed; determine valuation and building fees; check calculations and test reports; provide assistance and information to contractors, architects, engineers and the public in the solution of complex building problems and the interpretation of building codes, structural standards and ordinances.

Misk Insaat LTD
Site Engineer

Provided construction project management and site operations on various types of structures.

Edward Dion
Plan Review Engineer

Education
B.S. Degree –
Civil/Structural Engineering
University of Southern
California

Licenses and
Certifications
• Engineer-In-Training (EIT)
• ICC certified Building
Official
• ICC Certified Plans
Examiner

Background

Ed is a highly accomplished Professional Engineer with over 10 years of experience as a plan check engineer. Highly competent at reviewing residential and commercial plans for compliance with applicable building codes. Detail-oriented and analytical professional with an efficient and thorough approach. Proficient licensed plans examiner who is knowledgeable about current codes and their effective interpretation.

Ed has a pleasant and customer service-oriented professional with a helpful can-do attitude. He is a team player with an enthusiastic attitude.

Work Experience

True North Compliance Services, Inc.

Plan Review Engineer
Performs plan review of the entire range of residential, commercial and industrial projects; examine and check structural engineering designs, calculations and plans for conformance with adopted Building Codes and local ordinance and regulations; perform plan review of electrical, mechanical and plumbing projects for conformance with the Mechanical Code, Plumbing Code and National Electrical Code and local ordinances and regulations; provide interpretations of building codes, State laws and local ordinances to city staff and the public; provide technical assistance to city staff; check plans for compliance with California Title 24, Energy and Disabled Access Requirements; maintain liaison with city staff related to project reviews and code compliance.

City of El Segundo
Plan Review Engineer
Reviewed Architectural, Structural, Mechanical, Electrical and Plumbing drawings for code compliance and structural integrity for the entire range of construction projects submitted to the city for permitting; acted on behalf of the building official when needed; conducted field inspections to ensure all construction is in accordance with codes and ordinances; provided exemplary plan check services for Chevron, NFL Charges training facility as well as all other commercial and residential plan check services.

City of Santa Monica
Plan Review Engineer
Reviewed Architectural, Structural, Mechanical, Electrical and Plumbing drawings for code compliance and structural integrity for the entire range of construction projects submitted to the city for permitting; updated & reworked the City’s Green Building checklists and forms; developed policies and procedures for the Building Safety Division Plan check for Net Zero Residential buildings; supervised and trained new staff in policies and procedures. Supervise counter service and interaction with the public.

Eduardo Oliveira
Plan Review Engineer/ Residential Inspector

Education &
Certification
• B.S. Degree – Civil
Engineering
Cal State University-
Long Beach
• ICC Residential Plans
Examiner
• ICC Building Plans
Examiner

Skills
• Computer Literate: MS
Word, Excel, PowerPoint,
AutoCAD, Bluebeam,
Background

Eddie is an experienced Plans Examiner, Engineer and inspector who is effective at reviewing and inspecting residential designs for compliance with applicable building codes He has experience plan reviewing a wide range of residential structures and buildings. Eddie has a pleasant and customer service-oriented professional with a helpful can-do attitude. He is a team player with an enthusiastic attitude.

Work Experience

True North Compliance Services, Inc.

45 Timothy M. Shell, PE
Senior Civil Engineer

Education
B.S. Degree - Civil
Engineering

MBA- Government
Management

Licenses and
Certifications
• Licensed Civil Engineer in
the State of California

Background

Tim has 25+ years of broad experience in funding, planning, designing, permitting, and constructing municipal public works improvements, including coordination with Caltrans, San Diego Association of Governments, County of San Diego, North County Transit District, franchise utility companies, and other local municipal agencies and special districts. 10 years with the City of Vista, 9 years with the San Diego Water Authority and many years as a design civil engineer with design firms in Southern California. Tim also served as staff augmentation in the City of Lake Elsinore in the 90s.

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True North Compliance Services, Inc.

Senior Civil Engineer

Review engineering cost estimates; storm water projects; Compliance with Current NPDES Permits; Water Quality Management Plans; transportation projects, grading plans and other assignments as necessary. Tim prepares, implements, and manages capital improvement plans and prepares plans, specifications and cost estimates for variety of municipal projects. He also serves as project manager or construction manager for municipal projects.

City of Vista
Principal Engineer

Manages consultant and construction con tracts for the city’s Capital Improvement Program, serving the Streets Section of the Public Works Department, the Parks and Recreation Department, and the Sanitation and Stormwater Sections of the Public Works Department. Prepares plans, specifications, and estimates for variety of municipal public works projects, for transportation, drainage, parks, and facilities.

San Diego County Water Authority
Senior Civil Engineer
Managed consultant and construction contracts for large waterworks facilities providing wholesale water supplies to member agencies in San Diego County.

Provided studies, reports, and designs for System Operation upgrades and modifications.

BSI Consultants, Inc. San Diego, CA
Associate Civil Engineer
Prepared plans, specifications, and estimates for variety of municipal clients, for transportation, waterworks, drainage, and sanitation facilities. Served as design team leader. Prepared Engineer’s Reports and provided cost analysis for Assessment Districts. Provided staff augmentation managing capital projects at cities of Santee and Lake Elsinore, and single-family private developments at cities of Lake Elsinore and Canyon Lake.

47 Jamal Naji, PE
Senior Civil Engineer

Education
B.S. Degree - Civil
Engineering
SDSU

Licenses and
Certifications
• Licensed Civil Engineer in
the State of California

Background

Over 30 years extensive experience in the Civil Engineering discipline that includes Wastewater and Land Development. Considerable experience in designing and inspecting construction of pipelines, wastewater facilities, grading, and flood control channels. Reviewed subdivision, grading and street improvement plans in accordance with the State of California Subdivision Map Act, and the City of Chula Vista and County of San Diego ordinances and policies. Taught workshop on reading grading and topographic maps to various departments in the County of San Diego. Performed field review and prepared conditions for Tentative Parcel Map Resolution

Work Experience

True North Compliance Services, Inc.

Civil Engineer

Jamal leads major reviews for the team; he provides quality control and technical support to our team; he performs complex plan review of improvement plans, documents, and technical studies including: Rough and Precise Grading Plans; Wet Utility Plans (e.g. Sewer, Water, Recycled Water, Storm Drain); Street Improvement Plans; Hydrology Studies and Hydraulic Calculations; Water Quality Management Plans (WQMPs); Water Quality reports; Erosion Control Plans and Engineering Cost Estimates; Reviews studies and inspects wastewater facilities, sewer lines, flood control channels and building projects and performs feasibility studies for wastewater treatment plants and pump stations.

City of Chula Vista – Department of Public Works
Associate Civil Engineer

Wastewater Management
Project Manager for capital improvement projects that included pipe rehabilitation projects using micro-tunneling, pipe bursting, pipe lining and slip-lining technologies; Managed and coordinated Industrial Waste Program with the City of San Diego Wastewater Pretreatment Program; Prepared Requests for Proposal and executed contracts for designing Salt Creek Sewer Trunk project (over $20 million project); coordinated and managed sewer capacity agreements between the City of Chula Vista and the County of San Diego. Coordinated wastewater projects with Field Operations and Engineering Design Divisions; Designed and inspected grading, wastewater facilities, sewer lines, flood control channels and building projects; Prepared project specifications and plans using AutoCAD and WordPerfect software for wastewater facilities; Prepared operation & maintenance manuals, and feasibility studies for wastewater treatment plants and pump stations.

Land Development
Reviewed subdivision, grading and street improvement plans in accordance with the State of California Subdivision Map Act, and the City of Chula Vista and County of San Diego ordinances and policies; Taught workshop on reading grading and topographic maps to various departments in the County of San Diego; Performed field review and prepared conditions for Tentative Parcel Map Resolution; Established an inspection program on borrow pit operations in the County of San Diego.

Geotechnical Engineering
Performed soil tests in accordance with the American Standard for Testing Materials Specifications.

Hassan Itani, PE
M/P Plan Review Engineer

Education
B.S. Degree – Mechanical
Engineering
California State Polytechnic
University, Pomona

Licenses and
Certifications

• Licensed Engineer,
Mechanical

• ICC -Certified Mechanical
Plans Examiner

Background

Hassan is a highly qualified plan review engineer and design engineer with over 8 years of experience in the review and design of heating, ventilation, and air conditioning (HVAC), plumbing systems for compliance with local and state codes and energy standards. He has knowledge and experience in large scale alternative energy generation plants. Hassan has a strong background in project management and evaluation of existing HVAC/MEP systems.

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True North Compliance Services, Inc.

Mechanical/Plumbing Plan Review Engineer

Provide plan review and field investigations for compliances with mechanical and plumbing codes and standards and review of energy compliance documents (Title 24) for wide range of construction projects ranging from residential additions to new high- rise buildings, hotels, malls, large public facilities, hazardous occupancies, R&D, and Biotech Facilities.

City of Los Angeles
Mechanical Engineering Associate II

Review of plumbing, mechanical, heating, ventilation, and air-conditioning (HVAC), as well as electrical building plans of commercial, multi-family and industrial for compliances with mechanical, plumbing, and electrical codes, and standards. Review of energy compliance documents. Provide information on codes and regulations to engineers, architects, and contractors. Resolve issues between the field inspectors and contractors. Perform calculations for ventilation, mechanical equipment, piping, wiring, and load verifications.

Boeing
Fleet System Engineer

Monitor multiple airplane fleets and provide targeted maintenance recommendations for critical faults, enabling real-time situational awareness of in-flight Boeing airplanes; work directly with airlines to help improve reliability metrics by implementing prognostic alerting systems.

Applied Medical
Mechanical Engineering Intern

Assisted in developing and testing Kii Dissecting Balloon, promoting its reliability in the field to expedite product release; collaborated with senior engineers in product development to revise manufacturing process and equipment maintenance schedules to increase efficiency; sole generator of maintenance manuals, installation, operational, and performance qualification reports to document product progress; meeting FDA requirements in case of audit.

Ron De Leon, P.E.

Electrical Plan Review Engineer

Education
B.S. Degree – Electrical
Engineering
California State Polytechnic
University Pomona

Licenses and
Certifications
• Licensed Electrical
Engineer in the State of
California

Background

Ron has over 25 years of diverse experience in electrical engineering construction design and plan review for a variety of construction projects ranging from TIs to complex occupancies, high rise buildings, high voltage systems and sub-stations. He reviews complex building plans for conformance to applicable electrical regulations and calculates electrical adequacy; prepares reports and written recommendations and coordinates construction activities with other agencies and citizen groups.

Select Work Experience

True North Compliance Services, Inc.

Electrical Plan Review Engineer

Provide plan review and field investigations for compliances with the National Electrical Code (NEC) and standards and review of energy compliance documents (Title 24) for a wide range of construction projects ranging from residential additions to new high-rise buildings, hotels, malls, large public facilities, hazardous occupancies, R&D, and Biotech Facilities.

City of San Diego -Building & Safety
Associate Electrical Engineer

Perform plan review of the Electrical Code for multifamily buildings, hotels, and all type of commercial buildings, including San Diego Convention Center, airport projects, office buildings, city facilities, fire stations, retail buildings, laboratories, restaurants, OSHPD 3 facilities, and industrial buildings. In addition, assist city inspectors with technical questions and day-to-day field issues for compliance with the National Electrical Code.

March Air Reserve Base
Project Electrical Engineer

Perform the design and project management of military base projects for construction per Unified Facilities Criteria (ICC building code with amendments per WBDG and military plans) and Energy Code. Projects included Barracks remodel (Group R2 occupancy), Air traffic tower and lobby (Group A Occupancy), Upgrade of airfield power distribution and lighting, solar PV systems, Backup Generators, fire alarm mass notification systems.

California Department of Transportation
Senior Electrical

Program manager for Caltrans’ research and technology transfer program in the area of Bus Rapid Transit, Electrical vehicle collision systems, battery and other propulsion, and other communications and electrical systems development to relieve traffic congestion and improve mobility in partnership with UC Berkeley PATH program, FTA, FHWA, Caltrans HQ traffic operations, and other local transit agencies such as San Jose VTA, San Diego MTS, and San Mateo Transit District.

50 Amir Amiri, P.E.

Electrical Plan Review Engineer

Education
B.S. Degree – Electrical
Engineering
CAL State University,
Northridge

Licenses and
Certifications
• Licensed Engineer in the
State of California

Background

Amir has over 20 years of diverse experience in the electrical engineering construction design and plan review for a variety of construction projects ranging from TIs to complex occupancies, high rise buildings, high voltage systems and sub-stations. He reviews complex building plans for conformance to applicable electrical regulations and calculates electrical adequacy; prepares reports and written recommendations and coordinates construction activities with other agencies and citizen groups.

Select Work Experience

True North Compliance Services, Inc.

Electrical Plan Review Engineer

Provide plan review and field investigations for compliances with the National Electrical Code (NEC) and standards and review of energy compliance documents (Title 24) for wide range of construction projects ranging from residential additions to new high-rise buildings, hotels, malls, large public facilities, hazardous occupancies, R&D, and Biotech Facilities. Amir is also our internal expert for high voltage systems and sub-stations and large-scale solar farms.
120 Degreez, Inc.

Senior Electrical Engineer

Performs engineering designs and calculations, prepares plans, estimates, and specifications. Consults with department representatives and other agencies on electrical engineering problems, and checks plans, and specifications developed by consultants. Inspects major electrical or electronic contract work; checks material lists to ensure conformance with specifications; makes field investigations and surveys.

Prepares calculations for photometric, power, and energy studies and load characteristics. Supervise and check the work of subordinate engineers and drafting personnel, drafted and designed power distribution and electrical site plans, panel schedules, and lighting plans per NEC and local codes under engineering supervision.

Performed all aspects of project, including Title 24, load calculation, and single line diagrams.

City of San Diego -Building & Safety
Associate Electrical Engineer

As an electrical plan review engineer, performed plan review of the Electrical Code for multifamily buildings, hotels, and all type of commercial buildings, including San Diego Convention Center, airport projects, office buildings, city facilities, fire stations, retail buildings, laboratories, restaurants, OSHPD 3 facilities, and industrial buildings.

In addition, assist city inspector with technical questions and day to day field issues for compliance with the National Electrical Code.

51 51

53 Douglas Evans, FPE
Fire Protection Engineer

Education
B.S. Degree – Civil
Engineering
CSULA

Licenses and
Certifications

• Licensed Fire Protection
Engineer -CA, NV

• Member, ICC Fire Code
Interpretation Committee

• Fellow of Society of Fire
Protection Engineers
(SFPE)

• Member of NFPA
Technical Committee on
Smoke Management

Background

Technical expert on all fire protection aspects for the mega-resorts on the Las Vegas Strip. These facilities are essentially “cities under one roof”. His duties included review, comment and approval of fire protection plans on a wide range of issues and occupancy types, for new as well as existing facilities. He has been responsible for malls, atria, theaters, arenas, and mega -resorts, as well as numerous high -rise residential and office towers. He was also responsible for developing fire protection- related policy statements and guidelines for internal and external use.

His experience includes suppression and detection/alarm systems, fire-resistive construction, exiting, elevators, secondary power supplies, fire testing, fire modeling, hazardous materials and the codes/standards requirements that apply to the specific fire protection aspects. Some of his areas of specialization include: alternates/equivalences (performance-based designs) to prescriptive code requirements, smoke management systems, plastics/ foam plastics as building materials, interior finishes, unique interior features, combustible exterior facades, grease duct enclosures and product listings/applications for use on and within structures.

Mr. Evans has published several articles in trade journals and has given a number of professionally related presentations.

Select Work Experience

True North Compliance Services, Inc.

Fire-Life Safety Plan Review Technical Lead

Performs complex fire safety plan review services for a variety of occupancies, including but not limited to high rise buildings, malls, atria, theaters, arenas, and mega- resort. Reviews complex fire modeling and alternates/equivalences (performance- based designs) to prescriptive code requirements, smoke management systems, plastics/ foam plastics as building materials, interior finishes, unique interior features, combustible exterior facades, grease duct enclosures and product listings/applications for use on and within structures.

Clark County
Senior Fire Protection Engineer

Performed complex plan review and conducted field construction inspections for new and existing buildings. Conduct field inspections and testing of new and existing fire protection systems. Reviewed blueprints for construction projects, including but not limited to grading plans, fire lane and fire apparatus access roads, fire alarm and detection systems, fire sprinkler and standpipe systems and general fire safety. Oversee special construction projects and represent the city fire and building department to ensure timely completion of plan review and onsite construction inspections to ensure project completion.

Fire Protection Engineer
Design Engineer

Performed design of complex fire safety systems; examining existing structures to determine if the fire protection aspects were compliant with applicable codes and standards; designing exit systems, specifying fire-resistive aspects of building components; specifying when fire suppression and alarm systems were required; reviewing code requirements and negotiating levels of protection with stakeholders.

Scot Deal, FPE

Fire Protection Engineer

Education
M.S. Degree – Fire
Protection Engineering
Worcester Polytechnic
Institute

B.S. Degree - Chemical
Engineering
Oregon State University

Licenses and
Certifications

• Licensed Fire Protection
Engineer- CA, TX

• Chartered Engineer in
European Schengen

• Contributor to International
Building Code Council
Interpretations Committee

• Bilingual (English and
Spanish)

Background

Technical expert on all fire protection aspects for complex project. His experience includes suppression and detection/alarm systems, fire-resistive construction, exiting, elevators, secondary power supplies, fire testing, fire modeling, hazardous materials and the codes/standards requirements that apply to the specific fire protection aspects.

Some of his areas of specialization include: alternates/equivalences (performance- based designs) to prescriptive code requirements, smoke management systems, plastics/ foam plastics as building materials, interior finishes, unique interior features, combustible exterior facades, grease duct enclosures and product listings/applications for use on and within structures.

Select Work Experience

True North Compliance Services, Inc.

Senior Fire Protection Engineer

Performs complex fire safety plan review services for a variety of occupancies, including but not limited to high rise buildings, malls, atria, theaters, arenas and mega- resort. Reviews complex fire modeling and alternates/equivalences (performance- based designs) to prescriptive code requirements, smoke management systems, plastics/ foam plastics as building materials, interior finishes, unique interior features, combustible exterior facades, grease duct enclosures and product listings/applications for use on and within structures.

$24 Billion Metro Project
Riyadh Metro Project, Saudi Arabi

Suggest FEED strategies, templates for Alternative Methods approach, Risk evaluation of combustible materials, Hazard likelihoods and local tolerance level, Identify deviations from Employer’s Requirements and prescriptive codes, Value engineering.

Vincent Anderson
Senior Fire, Life-Safety Plans Examiner

Education
M.S. Degree – Emergency
Management Specialty

A.S. Degree – Fire
Technology

UCSD – professional
Certificate in Fire Protection
Engineering

Licenses and
Certifications
▪ State Certified Fire
Inspector II
▪ State Certified Fire Plans
Examiner
▪ State Certified Fire Prev
Officer
▪ I.C.C. Certified Fire
Inspector I and II
▪ I.C.C. Certified Fire
Marshal
▪ I.C.C. Certified Fire
Code Specialist

Background

Over 10 years of experience in the fire prevention service including serving as a Fire Marshal for over 4 years in multiple jurisdictions and many years of experience as a fire inspector and plan reviewer for many public agencies throughout California.

Highly experienced in reading and interpreting blueprints, plans, conducting field construction inspections and researching, interpreting, and applying applicable codes.

Concise knowledge and experience with California State Fire Codes, local regulations, federal codes, laws and NFPA guidelines. Ability to properly research, interpret and properly apply these related codes.

Comprehensive knowledge of fire detection, sprinkler fire protection and other life safety systems, including NFPA requirements for inspection, installation, testing and evaluation of systems.

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True North Compliance Services, Inc.

Fire-Life Safety Plan Reviewer
Performs complex fire safety plan review services for a variety of occupancies, including but not limited to public college campuses, mid- and high-rise buildings, storage buildings, hazardous and high pile storage, multi-family residential use and solar/PV in both new and existing buildings. Reviews blueprints for construction projects, including but not limited to grading plans, fire apparatus access roads, fire alarm and detection systems, fire sprinkler and standpipe systems, and general fire safety. Conducts inspection and testing of fire detection systems including fire sprinklers, fire alarm, standpipe, and wet chemical systems.

City of Redlands
Fire Marshal
Manages the daily activities of the Community Risk Reduction Division. Responsible for the Supervision, hiring, training & evaluation of the staff. Interpret, apply, and enforce all applicable codes and standards. Conduct advanced and complex plan review for new construction projects, tenant improvements, fire apparatus access, hazardous material storage and fire detection and fire protection systems.

California State University System
Fire Marshal
Founded southern unit of the program and now oversee Fire Marshals and Plan Examiners for 11 campuses; Developed policies for effective service delivery system wide, highlighted by wildfire preparedness & resiliency; Coordinated with Office of the State Fire Marshal on diverse plan review and permitting; Served as an ambassador of the Chancellor’s Office assisting campuses navigate complex compliance scenarios.

Huntington Beach Fire Department
Fire Protection Analyst
Main responsibilities included plan review for new construction & remodel projects, as well as special events ; Development Reviews: Conditional Use Permits, Planning Entitlements, Fire Master Plans, and Fire Pre -Plans; Special events headlined by Great Pacific Waterfront Airshow & US Open of Surfing.

Gabriel Reza
Fire, Life-Safety Plan Reviewer

Education
B.S. Degree – Urban
Planning

Certifications
• Certified Fire
Inspector, NCSA
#CFC040513
• Certified Fire Safety
Officer, Office of the
State Fire Marshal
• Hazardous Waste
Operations and
Emergency Response
Certified

Affiliations
• International Code
Council Los Angeles
Basin Chapter- Fire
Life Safety Chairman
• International Code
Council –
Appreciation Award
• California Building
Officials – 2020
Educator of the Year
• California Fire Chiefs
Association,
Executive Board
Member, SoCal FPO,
President

Background

Extensive experience of over 15 years conducting Title 19/24 fire and life safety inspections. Concise knowledge and experience with California State Fire Codes, local regulations, federal codes, laws and NFPA guidelines. Ability to properly research, interpret and properly apply these related codes.

Comprehensive knowledge of fire detection, sprinkler fire protection and other life safety systems, including NFPA requirements for inspection, installation, testing and evaluation of systems.

Select Work Experience

True North Compliance Services, Inc.

Fire-Life Safety Plan Reviewer

Performs complex fire safety plan review services for a variety of occupancies, including but not limited to public college campuses, mid and high rise buildings, storage buildings, hazardous and high pile storage, multi-family residential use and solar/PV in both new and existing buildings. Reviews blueprints for construction projects, including but not limited to grading plans, fire apparatus access roads, fire alarm and detection systems, fire sprinkler and standpipe systems, and general fire safety. Conducts inspection and testing of fire detection systems including fire sprinklers, fire alarm, standpipe, and wet chemical systems.

City of Glendale
Senior Fire Safety Specialist

Conduct advanced and complex project and blueprint plan review for new construction projects, tenant improvements, fire apparatus access, hazardous material storage and fire detection and fire protection systems; Interpret, apply, and enforce all applicable codes and standards including: Title’s 8, 19/24, CA. Fire, Building and Mechanical Codes, CA. Health and Safety Code and NFPA codes; Sampled and tested hazardous and industrial waste; Performed new construction inspections abiding by standardized methods; Conducted fire prevention training activities for fire department operations; Prepared and maintained precise reports following record-keeping procedures.

City of Glendale
Planning Assistant

Reviewed commercial and single/multi-family projects for zoning code compliance; Processed planning entitlements and housing projects, CEQA review and analysis; Processed and presented applications to the City's Design Review Board, Planning Commission, and City Council.

Sergio Perreira
Senior Fire-Life Safety Plans Examiner/ Inspector

Education
Fire Prevention Officer –
California State Fire Marshal

Fire Science Degree –
Miramar College

Licenses and
Certifications

• Automatic Fire Alarm -
Association Fire Alarm
Testing & Inspection

• California State Fire
Academy Hydraulics for
Fire Sprinklers

• National Fire Academy -
Management of Fire
Prevention Programs

• National Fire Academy -
Evaluating Performance
Based Designs

• National Fire Sprinkler-
Association Sprinkler
Design Residential to
High-Rise

• National Fire Sprinkler
Association Pumps for Fire
Protection

Background

Sergio has over 30 years of experience in all operations of a fire rescue department, starting in firefighting, then moving to performing plan review and inspections of all types of occupancies and construction projects and Super vising the Plan Check and Inspections for New Construction/Fire Protection Systems.

Extensive knowledge and experience conducting Title 19/24 fire and life safety plan review and inspections of numerous complex projects in the City of San Diego including convention facilities, high rise hotels, biotech research & development companies, research labs and high-tech manufacturing facilities.

Sergio has been a Fire Science Instructor at Miramar an d Southwest Community Colleges in San Diego for over 10 years.

Expert in preparing Emergency Preparedness Plans.

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True North Compliance Services, Inc.

Fire-Life Safety Plan Reviewer/Inspector

Performing complex fire safety plan review & inspection services for a variety of occupancies, including but not limited to public college campus, mid and high rise buildings, storage buildings, hazardous and high pile storage, multi-family residential use and solar/PV in both new and existing buildings. Review fire apparatus access roads, fire alarm and detection systems, fire sprinkler and standpipe systems. Consult on Fire Department management and Emergency management plans.

City of San Diego
Supervisor Plan Check & Inspection for New Construction/Fire Protection Systems

Supervise and train inspectors in plan check of building plans and fire protections system, including fire alarm systems, smoke control, fire pumps, sprinklers, kitchen suppression system, spray paint booths, clean agent systems, fixed and semi-fixed suppression systems for tank farms, standpipe systems including high-rise standpipes.

Develop and update sprinkler policies and many other Fire Prevention polices.

Provided applicability of fire, building and alternate means and methods of fire protection. Conducted new hire interviews. Investigated and made recommendations for disciplinary action. Responsible for supervising inspection teams and approving occupancy of all high-rise construction in previous 15 years and other major projects including the San Diego Convention Center expansion, Petco Park, San Diego County Jail, and airport expansion. Provided solutions for complex problem such as: City Administration Building, Sun Road high-rise, Petco Park, Grant Hyatt, and Hilton explosion.

City of San Diego
Fire Plans Examiner

Plan review for Fire Access and Water Supply for the City of San Diego. Consultant for Project Managers, Architects, Engineers. And Homeowners for Fire Access, Brush Management Mitigation and Fire Code information. Provided training for Electrical and Plumbing inspectors for fire alarm and sprinkler inspections.

Ron Carter
Fire-Life Plans Examiner/Inspector

Licenses and
Certifications

• Fire Academy -City of San
Diego

• Certified as a Paramedic
through Palomar College

• EMT Certified

• State Fire Marshal,
Certificates in
Fire/Sprinkler and Alarm
plan check

Background

Over 25 years of experience in all operations of a fire rescue department, starting in firefighting/paramedic, then moving to performing plan review and inspection of all types of occupancies and construction projects.

Extensive experience conducting Title 19/24 fire and safety plan review and inspections of numerous complex projects in the City of San Diego including convention facilities, high rise hotel s, biotech research & development companies, research labs and high-tech manufacturing facilities.

Knowledge and experience with California Fire Codes, local regulations, and NFPA guidelines.

Comprehensive knowledge of fire detection, sprinkler fire protec tion and other life safety systems, including NFPA requirements for inspection, installation, testing, and evaluation of systems.

Select Work Experience

True North Compliance Services, Inc.

Fire-Life Safety Plan Reviewer

Performing fire safety plan review services for a variety of occupancies, including but not limited to public college campus, mid and high rise buildings, storage buildings, hazardous and high pile storage, multi-family residential use and solar/PV in both new and existing buildings. Review fire apparatus access roads, fire alarm and detection systems, fire sprinkler and standpipe systems.

City of San Diego
Fire Plans Examiner

Plan review for Fire Access and Water Supply for the City of San Diego. Consultant for Project Managers, Architects, Engineers, and Homeowners for Fire Access, Brush Management Mitigation and Fire Code information. Provided training for Electrical and Plumbing inspectors for fire alarm and sprinkler inspections and performed fire inspections as needed.

City of San Diego
Acting Fire Inspection Supervisor

In addition to Fire Plans Officer and Fire Inspector duties; supervised five Fire Inspectors tasked with all fire plan check and inspections in the City of San Diego.

Section provided plan review and inspections and over the counter schedule for the section. Responsible for Fire Inspector training, performance evaluations and attended Fire management meetings.

City of San Diego
Fire Inspector

Inspection and plan review for all phases of sprinkler/suppression and alarm systems for single use family homes, commercial/high-rise buildings; underground/rough & final. Rotated duties from inspections, plan check and counter plan review.

Responsible for hydrant flow testing and training for new inspectors.

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Marc Chambers
Senior Combination Inspector

Education/Certification

• B.S. Forest Management
• ICC Commercial Fire Alarm
Inspector – 5310572-CA
• ICC Electrical Inspector –
5310572 -E5
• ICC Residential Combination
Inspector – 5310572-R5
• ICC Commercial Electrical
Inspector – 5310572-E2
• ICC Residential Electrical
Inspector – 5310572-E1
• ICC Residential Structural
Inspector – 5310572-B1
• ICC Residential Plumbing
Inspector – 5310572-P1
• ICC Residential Mechanical
Inspector – 5310572-M1
• Oregon State General
Supervising Electrician –
4129S

Background

Marc is a seasoned and experienced Combination Building Inspector. He is a dedicated professional with strong interpersonal skills and great customer service. He is capable, dependable, courteous and helpful. He always looks for ways to help customers find solutions during his inspections. He works very well under pressure and in a fast-paced environment. He builds and maintains positive working relationships with peers, management, and customers. He has excellent organizational skills, computer savvy and a proven ability to adhere to the established procedures of the jurisdiction.

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True North Compliance Services, Inc.

Senior Combination Inspector
Marc serves as True North Compliance Services senior building inspector. He conducts field inspections of all types of construction projects for compliance with adopted codes including Building, MEP, Energy, Accessibility and local ordinances and regulations. He also provides Fire Code, sprinkler, and alarm inspections for residential and commercial facilities. He interprets/ enforces City Codes & Ordinance; reviews plans, calculations & specifications; coordinates & schedules daily inspection assignments; provides technical support to staff/contractors/ clients; trouble-shoots & investigates complaints of Code violations and manages and maintains records/logs/ reports & other documentation, and issues violations and corrections. He adapts to the City’s needs and expectations to allow for easy integration into the day-to-day inspection operations.

City of San Diego
Electrical Inspector II
Marc provided electrical and fire alarm inspections for over 12 years on a variety of construction projects ranging from small residential projects to large complex commercial facilities to verify compliance with adopted codes and; reviewed plans and specifications, identifying any construction that deviated from approved plans; Verify construction site compliance with storm water regulations.

Supervising Electrician
Sunlight Solar Energy
Supervise all work for compliance with engineering specifications, Oregon Electrical Specialty Code, and Energy Trust requirements; Work with crews on-site to ensure safe and timely completion of work; Check proposed plans for accuracy, feasibility, and code compliance; Manage field operations for quality, safety, and efficiency.

Tom Graham
Senior Building Inspector

Certifications

• Building Inspector

• Residential Combination
Inspector

• Mechanical Inspector
UMC

• Plumbing Inspector UPC

Background

Tom is a seasoned and experienced combination building in spector. He is a dedicated
professional with strong inter-personal skills and great customer service. He is capable, dependable, detail-oriented, conscientious, courteous, helpful and will look for ways to help customers find solutions during his inspections. He works very well under pressure and in a fast-paced environment. He builds and maintains positive working relationship with peers, management, and customers. He has excellent organizational skills, computer savvy and p roven ability to adhere to the established procedures of the jurisdiction.

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True North Compliance Services, Inc.

Senior Building Inspector
Tom serves as a True North Compliance Services senior building inspector. He conducts field inspections of variety of construction projects for compliance with the latest edition of the CRC, CBC and other standards and adopted jurisdiction ordinances. He interprets and enforces adopted City codes & ordinance; reviews plans, calculations & specifications; coordinates & schedules daily inspection assignments.

Tom provides technical support to staff/contractors/ clients, trouble-shoots & investigates complaints of code violations.

Contract Inspector
Tom’s duties included performing inspections and providing general support to Building Departments in Southern California. In addition, Tom acted as a liaison with the jurisdictions served. He ensures compliance with the adopted building codes and local regulations and installation of plumbing and HVAC systems in new construction and alterations.

City of Huntington Beach
Inspections Supervisor
As the Inspection Supervisor for the City of Huntington Beach, Tom planed, scheduled, and coordinated the field operations of the bu ilding division. He conducted the most complex field inspections of industri al, commercial, and residential buildings during various stages of construct ion and remodeling. He performed field review of plans and specifications; maintained records and prepared appropriate paperwork, correspondence, records, and reports. He successfully resolved disputes between building division staff and dev elopers, contractors, architects, engineers, and the public. He coordinated f inal inspections with other departments and agencies and trained inspectors and res ponded to inspector’s questions and inquires on codes and city regulations and policies.

City of Long Beach
Building Inspector
Tom provided combination inspections on a variety of construction projects ranging from residential remodels to new multi-story office and hot el buildings to verify compliance with adopted codes and standards including Bu ilding, MEP, Energy, Accessibility and local ordinances and regulations

Alexandra Perkins
Senior Permit Technician/Document Control

Education
• Bachelor’s degree in
Marketing

Background

Alex is an experienced permit technician and document co ntrol with many years of
experience serving in multiple jurisdictions. She provides counter services to property owners, business owners, and developers for permitting and processing of discretionary and administrative permits, subdivisions, approvals, and p roperty development entitlements, as well as neighborhood code compliance and zoning violation matters.

Select Work Experience

True North Compliance Services, Inc.

Supervising Permit Technician

Performs document control and intake of submitted projects. Communicates with clients and project applicants related to status of projects. P rocess projects and calculate fees and other building data. Review permit application for com pleteness, perform preliminary review for completeness and accuracy, perform fee calculations, route plans, verify approvals and conditions and issue permits. Use the City’s permitting system to file permit applications, calculate fees, research zoning and planning requirements, enter approvals and route plans to appropriate divisions and departments.

Use of different types of computer programs to determine building permit requirements, plan check fees, water & sewer fees, and building permit fees. Perform residential and TI plan reviews and communicates effectively with clients and applicants.

Contract Permit Technician
Multiple Jurisdictions in CA

Provided counter services to property owners, business owners, and developers for permitting and processing of building and other permits; Interprets and explains policies and regulations accurately and tactfully to the public with the completion of buildi ng permit applications; Issues multiple permits, including building, plumbing, electrical and mechanical; Calculates and processes permit and fees and provides fee estimates as requested; Records and reconciles the daily permit-related monetary transactions.

Graphics Designer

Defining requirements, visua lizing and creating graphics including illustrations, logos, layouts and photos for websites, books, magazines, product packaging, and exhibitions.

Jesica Miner
Permit Technician/Document Control

Education
• Associate Degree in
Marketing

Background

Jesica is an experienced permit technician and document control with many years of
experience serving in multiple jurisdictions. She provides counter services to property owners, business owners, and developers for permitting and processing of discretionary and administrative permits , subdivisions, approvals, and property development entitlements, as well as neighborhood code compliance and zoning violation matters.

Select Work Experience

True North Compliance Services, Inc.

Permit Technician

Office Manager
Sugar Loaf, Long Beach, CA

Provide excellent customer service; Train new employees on services and products ;
Perform services on clients; Booking clients and maintain schedule; Manage supplies and inventory; Maintain daily/monthly sales goals; Assist with monthly reports and overlook hours related to payroll; Conduct weekly team meetings & team bonding activities .

Roy Kim
Permit Technician/Document Control

Education
• College of San Mateo Art-
Enrolled

Background

Roy is an experienced permit technician and document co ntrol . He provides excellent
customer service. He provides counter services to property owners, business owners, and developers for permitting and processing of discretionary a nd administrative permits, su bdivisions, approvals, and property development entitlem ents, as well as neighborhood code compliance and zoning violation matters.

Select Work Experience

True North Compliance Services, Inc.

Permit Technician

Performs document control and intake of submitted projects. Communicates with clients and project applicants related to status of projects. P rocess projects and calculate fees and other building data. Review permit application for com pleteness, perform preliminary review for completeness and accuracy, perform fee calculations, route plans, verify approvals and conditions and issue permits. Use the City’s permitting system to file permit applications, calculate fees, research zoning and planning requirements , enter approvals and route plans to appropriate divisions and departments.

Personal Arts Project Works
Designer

Progressed through personal art projects and assets fo r Live2D Avatars and streaming setups. Self-trained use of Live2D Cubism, and assortment of illustration programs.

Game Stop

Operate registers to assist customers in locating and exchange desired products; Advise
customers on products and payment plans; Organize incoming and outgoing inventory ; Inspect and verify customer trade-in items are in a re spectable state prior to placing it into inventory.

Permit Technician/Document Control
Cierra Smith

Background

Cierra is a seasoned permit technician and document control specialist with extensive experience across multiple jurisdictions. She provides front -counter assistance to property owners, business owners, and developers, supporting the submission and processing of discretionary and administrative permits, subdivisions, approvals, and property development entitlements. Her scope of work also includes addressing neighborhood code compliance matters and zoning violations.

Select Work Experience

True North Compliance Services, Inc.

Permit Technician , 2022- present

Performs comprehensive document control and manages the intake of submitted projects. Communicates with clients and project applicants regarding project status, ensuring clarity and timely updates. Processes projects by calculating fees and reviewing build ing data. Reviews permit applications for completeness, conducts preliminary evaluations for accuracy, performs fee calculations, routes plans, verifies approvals and conditions, and issues permits. Utilizes the City’s permitting system to file application s, calculate fees, research zoning and planning requirements, record approvals, and route plans to appropriate divisions and departments.

Proficient in multiple software systems used to determine building permit requirements, plan check fees, water and sewer fees, and other related building permit fees.

Big 5 Sporting Goods Corporate Office, El Segundo, CA — HR Generalist / Recruiter, 2019-2022

Processed and fulfilled a wide range of requests from Big 5 store locations, including new hire onboarding documentation, employee transfer actions, and responses to HR-related inquiries. Utilized internal communication platforms and HR systems — including Microsoft Office, JDE, and ADP —to ensure accurate documentation, timely support, and consistent adherence to corporate policies and procedures.

Education
• Heritage High
School- Menifee,
CA. High School
Diploma.

Skills
• Microsoft Office
(Word, Excel,
Outlook,
PowerPoint)

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Section IV- Compensation
True North Compliance Services, Inc. is pleased to propose the following competitive fees for the services listed. Additional services not listed below may be negotiated.

Our pricing reflects our commitment to delivering the highest quality responsive and timely service to the City of Garden Grove These include:

Reduced plan review turnaround times.
Ability to expedite plan review at the request of the City Building Official. Implementation of established electronic plan review processes. Highly qualified staff compensated commensurate with their duties and responsibilities.

PLAN REVIEW SERVICES
True North Compliance Services, Inc. proposes the following percent of the city’s plan check fees:

Construction Valuation Fee (Compensation as a percentage of City collected plan Review Fee)
$1.00-$1,000,000 70%
$1,000,001- $10,000,000 60%
$10,000,0001- $50,000,000 50%
Over $50,000,000 40%

Our fee covers the initial review, and all rechecks. as well as all shipping and delivery of plans to/from City Hall.

x Expedited Plan Services: 1.4 x the plan check fees above. x Revisions/Deferred Submittals/RFIs: Hourly per the Table below.

Attachment "B"

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x Overtime for on-site staƯing will be charged at 140% of the rates above. x Mileage for tasks related to requested scope such as inspections or site visits will be charged at the current IRS mileage rate measured from City Hall.

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x Inspections outside of the City’s business hours will be charged at 140% of rates above with a 3-hour minimum.
x Hourly rates may be adjusted annually in collaboration with the city and shall not exceed the local Annual Consumer Price Index (CPI).

Plan Check Turn-Around Times
We commit to meeting the City’s turn-around times on all projects reviewed by our team.

Our web-based project tracking system allows both our reviewers and permit technicians to stay on top of project due dates. Expedited plan reviews will be completed in half the time frames listed below.

Below are our standard review times:

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Our core values in delivering building services are Ethics, Transparency, Collaboration, Communications, Excellent Customer Service, Empathy, Fiscal Prudence.

We apply our philosophy & Guiding Principles along with our core values to everything we do in the day-to-day operations and in the delivery of all of our services. To that end, we will:
9 Partner and collaborate with City’s Building Official, Fire Marshal and their staff to deliver a streamlined and expeditious process for plan reviews.
9 We deliver on every promise we make to our clients.
9 Deliver timely, high-quality service.
9 Thorough and complete plan review with clear concise comments during the first review to minimize delays and frustrations.
9 Reasonable, practical yet safe approach to code compliance. 9 Availability of our staff and managers to City staff and applicants. 9 Free early global code review during discretionary process. 9 Our motto is personal attentive service and excellence in the delivery of municipal services.

Field Changes, RFIs, Deferred
Submittals 2 2

Garden Grove City CouncilJune 23, 2026

Garden Grove City Council
June 23, 2026