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City of Garden Grove
Community Workforce Agreement Administrative Services RFP Cover Letter
Mark Uphus, Senior Civil Engineer
City of Garden Grove - Public Works/Engineering Department 11222 Acacia Parkway
Garden Grove, CA 92840
RE: Request for Proposals (RFP)
Community Workforce Agreement Administration Services
Dear Mr. Uphus,
The Soils Group (TSG) is pleased to submit our proposal in response to the City of Garden Grove's (City's) request for Community Workforce Agreement (CWA) Administration Services.
We appreciate the opportunity to demonstrate our capabilities in supporting the City s critical public works initiatives.
Founded in 1992, TSG has 34 years of experience delivering labor compliance, program management, and workforce monitoring services.
TSG has a long and productive history supporting the City of Garden Grove. Since 2020, we served the City as its On-Call CWA Consultant, providing contractor support and labor-management coordination. Our past partnership strengthened our
understanding of the City's priorities, unique local-hire goals, and the operational expectations associated with implementing a successful Community Workforce program.
As demonstrated in our prior work with the City and our extensive experience with public agencies across California and beyond, TSG is committed to delivering expert advice, accurate and timely reporting, and a staff that is courteous and responsive.
Firm Information
TSG Enterprises, Inc. dba
The Soil's Group
Corporate Headquarters:
3452 E Foothill Blvd, Suite 200
Pasadena/ California 91107
Phone: (626) 685-6989 Fax:
(626)685-6985
CWA Coordinator
Issac Hernandez
Email;
[email protected]
Proposal Contact:
Jada Lyles,
Proposal Assistant
Email:
[email protected]
TSG is a cerified S/M/W/DBE.
Sincerely,
Elizabeth Solis-Campana
CEO and Owner
City of Garden Grove
Community Workforce Agreement Administrative Services RFP Table of Contents
Firm Overview
Understanding of Scope of
Services
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Approach to Scope of Services
Key CWA Program Elements
Implementation
Implementation Flowchart
Quality Assurance and Quality
Control
Project Team
Professional Experience
Relevant Project Experience
CWA Experience Table
3 6
7 10
11 12
13 15
18 ^ Litigation 19
(>) References 19
'>} Appendix - Staff Resumes
City of Garden Grove
Community Workforce Agreement Administrative Services RFP
FIRM OVERVIEW
TSG provides program/project management support services for public agency construction programs. Headquartered in Pasadena, California, TSG has over 30 years of experience working to best-serve the specific needs of each client, while delivering a stellar level of quality, service, and support.
Our firm is one of the early pioneers in helping agencies with the management and enforcement of CWAs, Labor
Compliance Programs, and local hire/small business
utilization programs. We bring the technical expertise along with the industry savvy to know that facilitating cooperation between people is what drives our success.
We are a proven CWA Administrator with demonstrable
success in administering CWAs for cities like Garden Grove.
We are optimally suited to provide the suite of interrelated services required for this assignment.
TSG has supported many public agencies in CWA
administration and local hire programs on both small
construction projects and large-scale programs, with 24 CWAs in the last five years alone. Our depth of experience managing and interpreting CWAs enables us to offer an
informed perspective on tackling core issues, minimizing project disruptions, and 'hitting the numbers/
34 Year;-; In Bu.sineKK
200+
Public: AgKitciey Served
2000+
Projecls Completed
28 Employees as u ceriTied
M/W/S/DBt:
CWA Administration
PLA Administration
Local Hire/Targeted Worker
Labor Compliance
Service0. Provided
TSG's approach is built on early communication, clear expectations, accurate documentation, and proactive issue resolution. We understand that successful CWA administration is not limited to enforcing agreement provisions after problems occur. It requires educating contractors before work begins, maintaining strong communication with City staff and labor representatives, tracking workforce participation in real time, documenting compliance consistently, and resolving questions before they become formal disputes.
TSG has the technical knowledge, field experience, and stakeholder relationships necessary to support the City, contractors, subcontractors, and unions in administering, monitoring, and facilitating compliance with the City's CWA.
City of Garden Grove
Community Workforce Agreement Administrative Services RFP
UNDERSTANDING OF SCOPE OF SERVICES
TSG's City of Garden Grove Presence and Experience
TSG has a comprehensive and practical understanding of the City's CWA Program and the operational requirements associated with serving as the CWA Administrator. Our firm has supported the City since 2020, when the City Council approved its first five-year Community Workforce Agreement. During this partnership, we have assisted in interpreting the CWA, educating contractors, coordinating with City project managers and departments, facilitating dispute resolution, and supporting the implementation of the City's local hiring goals. This prior partnership provided our team with firsthand knowledge of the City's expectations, internal workflows, contractor community, labor stakeholders, and the unique characteristics of Garden Grove's public works program.
TSG recognizes and has navigated the core issues associated with administering CWAs.
These include educating contractors unfamiliar with union referral systems, coordinating expectations between non-union contractors and the Building Trades, supporting apprenticeship pipeline development, ensuring proper documentation, monitoring trust fund and prevailing wage obligations, and maintaining a consistent presence throughout pre-bid meetings, pre-construction meetings, pre-job conferences, construction activities, and project closeout Our prior service to Garden Grove has shown that early outreach, proactive communication, and immediate response to emerging issues are essential to minimizing disputes and ensuring smooth project delivery.
We understand that the City's newly executed 2026 CWA represents an expanded and more comprehensive phase of the City's workforce program. The 2026 CWA now includes a broader range of covered construction projects from Engineering, Water, Sanitary District, Facilities Maintenance, Community Services, and Economic Development. This expansion requires a CWA Administrator with the ability to work across multiple City departments, apply consistent procedures to varied project types, and provide clear guidance to City staff, contractors, subcontractors, and labor representatives. TSG's existing familiarity with the City allows us to continue providing this support efficiently and with continuity.
We know the importance of maintaining continuity, supporting multiple departments, and balancing the needs of the City, contractors, unions, and the community. Our team will use this experience to continue administering the City's CWA in a practical, responsive, and collaborative manner that supports compliance, minimizes disputes, and helps ensure the benefits of the CWA reach Garden Grove residents and workers. <G
City of Garden Grove
Community Workforce Agreement Administrative Services RFP
APPROACH TO SCOPE OF SERVICES
We will come prepared on day one with our research, relationships, and lessons learned.
The backbone of our services to the City include:
• Managing and interpreting the CWA
• Educating contractors (prior to work and ongoing) and facilitating communication • Monitoring via our regular, highly visible onsite presence • Mediating contractor dispute/delinquencies and effectively managing their resolution
• Enhancing stakeholder relationships with the Trades, contractors, and City staff • Establishing accurate appraisals of manpower throughout the region • Reporting to the City's CWA Administrator and project managers, and City Council • Managing staff member assignments to provide cost efficiencies Based on our experience, the core responsibilities for the CWA Administrator are best achieved through a focus on the following:
Managing & Interpreting the CWA
Through our analysis of the City's CWA, we begin with establishing a clear, consistent, and practical framework for implementation across all covered projects. TSG will serve as a knowledgeable resource to the City by reviewing the CWA in relation to each task order, identifying project-specific requirements before work begins, and translating agreement provisions into clear guidance for contractors, subcontractors, unions, and City staff.
Our goal is to prevent confusion, promote consistent application of the CWA, and resolve questions early through practical interpretation, written guidance, meeting participation, and direct communication with stakeholders.
City of Garden Grove
Community Workforce Agreement Administrative Services RFP Contractor Education
We know that CWAs can be confusing to contractors. We believe in educating contractors up front and involving interested stakeholders early. We will ensure that all stakeholders have a full understanding of the City's CWA. For example, at the Port of Long Beach, our project manager published a formal letter to a potential subcontractor confirming that non-union contractors were allowed on CWA-covered projects because the general contractor had told them the job was union only. Our action prevented potential issues and future misunderstandings.
Communication
Without a firmly enforced, clearly communicated policy prior to the Pre-Job Conference, a prime contractor may show up ill-informed - unable to answer important questions from union agents. To prevent this, we use a standard Pre-Job Form requiring the prime contractor to disclose tasks and subcontractor contact data before a Pre-Job Conference is scheduled. Regular communication with contractors and unions, coupled with routine monitoring of targets, results in early identification of problem areas and allows us an opportunity to identify and resolve potential issues before they become significant.
Prevailing Wage Rate Clarification for Contractors
Potential prevailing wage issues may arise if contractors are unfamiliar with public works contracts. Some contractors may not have experience working on public works projects, so our team provides guidance and support to ensure their workers receive the proper wage payments. Our team also makes sure that contractors are educated on the difference between state and federal classifications for prevailing wage.
Issue Resolution
We understand that high visibility on the job site is a key component. We are frequently approached by onsite workers who want to share potential issues, because of this we are often aware of issues before the unions or contractors. We position ourselves as the "first call", allowing us to resolve many disputes early. We resolve disputes early by addressing technical questions about CWA requirements with a simple phone call or face-to-face discussion with the contractor.
\4
City of Garden Grove
Community Workforce Agreement Administrative Services RFP Union Relationships
Our firm has built strong professional connections with all levels of union organizations from the Business and Dispatch Agents to the Apprenticeship Coordinators and Trust Fund Administrators. We work with the Building Trades Council on resolving jurisdictional disputes, and have relationships at the national, state and local levels of key Trades Councils.
Monitoring and Reporting
A key element of any successful program is monitoring and reporting the results.
Throughout our history of providing CWA administration services for similar programs, we have developed proprietary processes for monitoring, summarizing, and reporting key data. Most importantly, our process includes concise, easy-to-understand reports for the City Council and the public.
KEY CWA PROGRAM ELEMENTS
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Education
TSG communicates with contractors pre-bid, post award, pre-construction, and throughout the life of a project to convey requirements and expectations of the awarding bod/s CWA.
Community Bootcamp
We conduct a community bootcamp with potential bidders, so stakeholders are exposed to the benefits, requirements, and challenges of working under an agreement, recurring throughout the life of the project.
Pre-Construction Meeting
We conduct a pre-construction meeting with all contractors to establish requirements per project, and distribute informational packets communicating the same. This education process continues as needed throughout the life of the project.
Post-Award Training
We conduct post-award training so the contractor has a clear understanding of CWA requirements and navigating union assignments and worker referrals. Training includes the approach to indenturing workers into apprenticeship programs and interfacing with union hiring halls and community-based organizations that counsel construction worker candidates.
Pre-Job Conferences
We conduct pre-job conferences to establish craft assignments and contractor compliance with union referral and payment provisions. In addition, TSG reaches out to unions and establishes awareness of CWA requirements and gathers updates on workforce availability.
Data Collection/Workforce Tracking
Creating a submittal schedule that coincides with the awarding body's manuals developed for the CWA provide a structure for collecting data, track goals, evaluate progress, and forecast attainment. Utilizing our software streamlines the ability to collect information and create effective reports based on data from certified payroll reports and offers the ability to customize reporting from summaries to more focused statistics to best fit how the awarding body wants to connect with stakeholders.
Reporting
Reporting is used to assess workforce capacity, keep the awarding body informed on CWA administration activities, and as a measurement for compliance. TSG will submit the following reports:
• Project-specific monthly report summarizing CWA activities; potential irregularities, grievances, or other union issues; detailing issues under investigation and compliance violations; and recommended actions. • Quarterly report detailing all of the above-mentioned data in addition to utilizing residents, disadvantaged workers, and apprentices. It also covers efforts to achieve CWA workforce goals.
Enforcement Mechanisms
Compliance is measured by document submittals, trust fund payments, and performance under CWA policies for local and disadvantaged hiring and quantifiable utilization goals. Routine audits of CWA documents like the Core Employees List and craft request forms are included in compliance submittals, along with requirements under State and Federal prevailing wage regulations. Recommendations for retention releases and contractor payments are made monthly, reinforced by compliance reporting to ensure contractors have the proper time and understanding to apply corrective action to ensure compliance by project end. Escalation for non-compliance consist of communication with the contractor for voluntary compliance, formal request for a corrective action plan, formal notice of non-compliance, recommendation for withholding, and recommendation for substitution, if necessary.
>6
<G
City of Garden Grove
Community Workforce Agreement Administrative Services RFP
IMPLEMENTATION
TSG is an unbiased advisor to both unions and contractors. If unions perceive us to be pro- contractor or vice versa, our ability to collaboratively solve problems is impeded. Instead, we act as a true independent source of information and support for both. Since our efforts to mediate and facilitate are always unbiased, the result is very few disputes going the full course of the grievance procedure.
TSG speaks with International Union representatives about jurisdictional assignments, prepares background data for CWA arbitrators, negotiates letters of understanding on interpretation of CWA provisions, and communicates CWA interpretations to contractors and unions at Joint Administrative Committee meetings, all with the intention of maintaining a collaborative CWA.
TI Training. Compliance, and Liaison
To be effective at creating career opportunities for local residents and disadvantaged workers, all stakeholders need to do their part. The Building Trades will be the source of referred labor through the CWA and the contractors are the gatekeepers to indenture new workers into apprenticeship programs. To build and maintain effective relationships, the Building Trades Council, Business Agents, Dispatch Agents, Apprenticeship Coordinators, Trust Fund Administrators, contractors, and contractor organizations like the Associated General Contractors of California, will need to work together to bring career opportunities to the community.
^) Program Creation & Implementation
Implementing a program that introduces contractors to the expectations of a CWA is a critical step in creating a symbiotic relationship between the contractors and the building trades. Without a firmly enforced, clearly communicated training policy prior to award, a prime contractor may show up ill-informed and unable to answer questions from union agents as pre-construction activities begin. To prevent this, TSG uses a proactive approach to inform contractors beginning with a community bootcamp with potential bidders after a CWA is introduced, so stakeholders are exposed to the benefits, requirements, and challenges of working under a CWA. TSG also uses Job-walks, pre-award meetings, post award meetings, and pre-job conferences to ensure contractors understand requirements and expectations.
>7
City of Garden Grove
Community Workforce Agreement Administrative Services RFP Program Creation & Implementation Continued
We will complete a training schedule and policies and procedures manual for CWA administration and integrate it with labor compliance procedures before projects are advertised for bid. We will also complete a compliance manual for contractors to use as a guide, with necessary forms and instructions, and a short summary of key CWA provisions.
TSG believes strongly in educating contractors up front and involving interested stakeholders. We will ensure that all builders in the field—regardless of their position in the program—have a full understanding of the City's CWA and compliance program requirements, including:
• Tracking ongoing and upcoming projects and establishing access to project data. • Adopting and continuing systems, preparing templates of project forms, and distributing to contractors.
• Setting up submittal schedules such as certified payroll reports and local hiring utilization reports.
• Regular checks for project progress and expected completion dates in case of project schedule changes.
• Providing the construction managers with monthly status reports and invoice payment recommendations, integrating CWA compliance into overall contractor compliance oversight.
• Preparing monthly activity reports for City review, with logs of issues addressed. >8
City of Garden Grove
Community Workforce Agreement Administrative Services RFP Outreach and Training
TSG has extensive experience in developing and implementing outreach and contractor training programs to expand the pool of qualified firms available to bid on projects. TSG conducts contractor pre-qualification programs, provides contractor assistance in obtaining XBE certification, and offers information on bonding, insurance, and tax credit opportunities for contractors. Some ways we implement these programs includes:
• Expanding the pool and diversity of bidders through outreach to firms certified with other agencies and expanding contractors' networks to reach certified minority women and LBGTQ+ firms that may meet the requirements for agency projects through emails, informational events, and direct phone campaigns. • Monthly virtual informational meetings - engaging contractors and subcontractors through informational events will help get an understanding of barriers to bidding agency projects that may currently exist and appropriate mitigations. • Use of direct surveys - giving contractors/subcontractors a forum to ask questions and express concerns will assist in understanding obstacles they face or needs that aren't being met allowing for processes improvements.
• Expand Subcontractor network - Outreach to create strong subcontractor base for awarded projects - Outreach efforts consistently reach the prime contractors for bids but once awarded, its up to contractors to find and subcontract with small businesses. We can create and keep database of qualified firms and facilitate effective communication between primes and potential subcontractors. • Track contracts and subcontracts for all firm types and identify which certified business type are underrepresented, in addition to required monitoring efforts for Small, Regional and Disabled Veterans Business Enterprises. 19 •^ ' Y / \. / V.
City of Garden Grove
Community Workforce Agreement Administrative Services RFP
QUALITY ASSURANCE AND QUALITY CONTROL
TSG maintains internal quality control procedures to ensure a high level of professional service in our advice and work products. Our quality control system consists of two key elements as discussed below:
Periodic team meetings to review budget and schedule. Our team jointly tackles unresolved issues and note lessons learned on the project.
Peer-to-peer review at the Project Manager level.
Performed for all written work products before they
are published, peer reviews are an important part
of our quality control.
Our Project Manager reviews all data entry
and other work products from TSG staff
including:
• Project tracking logs
Workforce tracking entries
•
Any flagged project issues
• Site Interviews performed
Expended vs. remaining project budgets
When projects involve specific funding windows with their own unique requirements, TSG tracks those goals and deadlines using a separate but parallel path that allows our Project Manager to quickly determine whether requirements are being met or need further communication with the contractor or vendor. A complete copy of TSG's QA/QC manual is available upon request.
100%
QA/QC and
Achievement of
All Project Goals
m
City of Garden Grove
Community Workforce Agreement Administrative Services RFP
PROJECT TEAM
Issac Hernandez
CWA Coordinator
Jeremy Turner
PrJncipal-ln-Charge
Olga Schriefer
Senior Site Interview Coordinator
Matthew Comorre
Analyst
Our team of labor management specialists collectively have over 25 years of industry experience in CWA implementation and are immediately available for assignment. The services for this contract will be provided by team members in our corporate headquartes in Pasadena, CA. TSG will self-perform 100% of the work and will not be utilizing any subconsultants on this assignment.
>12
City of Garden Grove
Community Workforce Agreement Administrative Services RFP
PROFESSIONAL EXPERIENCE AND QUALIFICATIONS
Issac Hernandez is the City's proposed CWA Coordinator
and primary point of contact. With previous experience
as an analyst and a coordinator for the City, Issac has a deep understanding of the City's CWA program needs.
With over six years of program development,
administration, and reporting experience for CWA
programs, Issac has developed a strong reputation for
his hands-on management style and commitment to
accuracy. Issac ensures clear lines of communication
and serves as the link between the City, contractors, and Unions to facilitate enforcement for compliance
program requirements.
Issac Hernandez
CWA Administrator
BA, English, University of
Califronia, Los Angeles
Some of Issac's current clients include municipal and public works agencies such as the the City of Alhambra, City of Long Beach, County of Los Angeles Department of Public Works, El Rancho USD, and the Los Angeles World Airport (LAWA).
Supporting Issac is Jeremy Turner, TSG's Vice President of Operations, who has over a decade of experience
working at TSG and will be a knowledgeable resource to
the City throughout this assignment,
As the City's previous CWA Administrator for the 2020
CWA program, Jeremy is well-versed in the intricacies of CWA's and provides the City with a tenured staff member ready to answer any questions and resolve critical
concerns. Jeremy's varied experience with municipalities, counties, school districts and transportation agencies
makes him a trusted advisor to both clients and staff.
Some of Jeremys current clients include the City of
Anaheim, City of Santa Ana, City of Irvine, City of Moreno Valley, and City of Buena Park.
Jeremy Turner
Principal-In - Charge
BA, Sociology, San Diego
State University
Project Organization and
Leadership, Cat Tech Center
for Management Education
Both Issac and Jeremy are designated as key personnel and will be available for the duration of the contract and shall not be removed or replaced without the prior written concurrence of the City.
113
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City of Garden Grove
Community Workforce Agreement Administrative Services RFP
RELEVANT PROJECT EXPERIENCE OF THE TEAM
TSG has performed on more than 20 CWA's just in the past five years, which have been compiled into a table on page 21. Furthermore, below and on the following pages, we identify three of our assignments for public agencies.
City of Santa Ana
Citywide Bond Program
TSG is providing Community Workforce Agreement
(CWA) Administration and Labor Compliance
Monitoring services for the City of Santa Ana's ongoing capital improvement program. In addition to
educating contractors on CWA requirements and
establishing TSG as the primary go-between for
project stakeholders, we ensure proper effort is
focused on meeting the City's local hire targets. This
includes certifying workers and connecting them with
the opportunities that best match their skills.
TSG Value Add:
TSG has worked tirelessly with the City and its
contractors (many of whom were working on a CWA
project for the first time) to ensure projects start on time and in compliance with the CWA. TSG continues
to improve communications between the building
trades, City, and contractors, and aid them in making
sure projects are successful.
Periods of Performance
Construction Value
Services Provided
Reference information
115
City of Garden Grove
Community Workforce Agreement Administrative Services RFP
RELEVANT EXPERIENCE
CityofAnaheim
City-wide Community Workforce Agreement
TSG is providing Community Workforce Agreement
(CWA) Administration, Local Hire, and Labor
Compliance Monitoring services for the City of
Anaheim Public Works Capital Improvement Program.
TSG works closely with City staff on a portfolio of
projects, coordinating the CWA's innovative workforce
development and employment programs in addition
to handling alt Labor Compliance matters from pre-
construction through close out.
TSG Value Add:
TSG has worked closely with City staff, contractors, and the unions to seamlessly implement the City's CWA.
Projects are meeting their local hire goals and no
grievances have been filed.
Periods of Performance
Construction Value
Services Provided
Reference information
116
City of Garden Grove
Community Workforce Agreement Administrative Services RFP
RELEVANT EXPERIENCE
City of Moreno Valley
City-wide Community Workforce Agreement
TSG is providing On-Call Community Workforce
Agreement (CWA) Administration, Local Hire, and Labor
Compliance Monitoring services for the City of Moreno
Valley Community Workforce Program. We have
assisted in educating contractors, coordinating with
the City's project managers and council, facilitating
dispute resolution, and supporting the implementation
of the City's local hiring goals..
TSG Value Add:
TSG has navigated the core issues associated with
administering the CWA. These include educating
contractors unfamiliar with union referral systems,
coordinating expectations between non-union
contractors and the Building Trades, supporting
apprenticeship pipeline development, ensuring proper
documentation, and maintaining a consistent
presence throughout pre-job conferences,
construction activities, and closeout.
A table detailing our CWA experience is on the
following page.
Periods of Performance
Construction Value
Services Provided
Reference information
117
City of Garden Grove
Community Workforce Agreement Administrative Services RFP CWA Experience
We are optimally suited to provide the full suite of services to successfully implement the City's CWA Program:
1. CWA Implementation
2. Labor Management
3.Workforce Development/Jobs Coordination
4. Local Outreach
Our depth of experience in CWAs enables us to
offer a unique perspective on tackling core issues
and minimizing project disruptions. To the right is a
partial list of clients for which we perform identical
services to those listed in the City's scope of work.
Every assignment has provided us with insight on
how to best operate under varying circumstances
between the individual communities, the ever
changing construction workforce, and the
contractors active in different markets. Each has
given us experience across each stage; from
negotiation to implementation to administration
and reporting, along with staff training and best
practices programs to enable owners to be
proficient in managing CWAs with in-house staff.
Our qualifications to the City include key skill sets in:
• Managing, interpreting, and balancing
community-facing programs.
• Educating contractors and facilitating
communication.
• Monitoring contractor performance via a highly
visible onsite presence.
• Mediating contractor dispute/delinquencies
and managing their resolution.
• Reporting to the City, Project Manager, and
Board.
• Managing staff member assignments to
provide cost-efficiencies to the City.
TSG Experience with
CWA Administration
(Trailing Five Year Period)
1. 2.
3. 4.
5. 6.
7,
8. 9.
10. 11.
12. 13.
14. 15.
16. 17.
18. 19.
20. 21.
22. 23.
24. Client Name
CityofAnaheim
Anaheim ESD
Anaheim UHSD
Azusa USD
Bassett USD
Cerritos CCD
Chula Vista ESD
Coachella Valley USD
El Rancho USD
Fremont USD
City of Garden Grove
City of Irvine
City of Long Beach
Long Beach CCD
Long Beach USD
City of Moreno Valley
Mountain View SD
Port of LA
Port of Long Beach
Port-Wide PLA
RioHondoCCD
San Bernardino CCD
City of Santa Ana
Santa Ana USD
West Basin MWD
Year I Value
Current
Current
2023
Current
Current
Current
Current
2023
Current
2024
Current
Current
Current
Current
Current
Current
Current
Current
Current
Current
Current
Current
Current
Current
$20M
$77M
$83M
$92M
$3.3M
$350M
S136.5M
S33.6M
N/A
S650M
N/A
S298M
N/A
$1.47B
$1.5B
N/A
$12M
$800M
$731M
$245M
$470M
N/A
$16M
$50M
118
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City of Garden Grove
Community Workforce Agreement Administrative Services RFP
LITIGATION
TSG has no past, current, or pending litigation resulting from professional services rendered within the past five years. Accordingly, there are no case numbers, court locations, identifying information, decisions, judgments, or arbitration results to disclose in response to this section of the RFP.
REFERENCES
City of Santa Ana
CWA Administration
City of Anaheim
CWA Administration
City of Moreno Valley
CWA Administration
Scan Thomas,
Senior Civil Engineer
John Martin,
Construction Contracts
Administrator
Harold Zamora,
Assistant City Engineer
(714) 647 - 5655
[email protected]
(714)765-5157
jmartin@)anaheim.net
(951) 413 - 3106
[email protected]
119
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City of Garden Grove
Community Workforce Agreement Administrative Services RFP Issac Hernandez
Project Manager
"I find fulfilment in ensuring that the rules are respected and rights upheld. With every obstacle overcome and challenge embraced, I am reminded of the profound positive impact that our work can have on empowering individuals, fostering trust, and shaping a brighter future within our construction industry."
Education
Bachelor of English, UCLA
Professional Overview
• 6+ years of experience providing labor compliance monitoring, reporting, and enforcement services for major public works projects across California. • Proven expertise in coordinciting wage inspections, auditing contractor submittals, and monitoring prevailing wage compliance for municipal, educational, transit, and water districts' capital improvement programs.
• Experienced in developing standardized reporting procedures for certified payroll reports (cpRs), collaborating with contractors and agencies to ensure compliance with state and federal regulations.
• Skilled in representing agencies in compliance investigations and hearings, and in preparing corrective action plans to resolve wage or reporting deficiencies. • Recognized for cultivating strong partnerships with contractors, unions, and agency representatives, ensuring cooperative compliance and timely issue resolution.
Core Competencies
• CWA Administration and Labor Compliance Monitoring
• Prevailing Wage & Apprenticeship Enforcement
• Local Hire & Workforce Program Administration
• Contractor & Union Relations
• Compliance Hearing Support (DIR, Labor Commissioner)
• Corrective Action Planning & Resolution
• Pre-bid & Pre-construction Compliance Education
Value Adds
• Strong understanding of agency requirements under Federal and State regulations. • Skilled in developing and implementing reporting systems tailored to client requirements. • Strong record of enforcement support and representation before compliance agencies. • Bilingual (English/Spanish), facilitating clear communication with contractors and field workers City of Garden Grove
Community Workforce Agreement Administrative Services RFP Project Experience
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City of Garden Grove,
Multiple Projects - CWA Administration & Labor Compliance Issac provides CWA coordination for the city of Garden Grove's public works program.
Responsibilities included coordinating with City staff, contractors, subcontractors, and labor ' representatives; supporting CWA interpretation and contractor education; tracking local hire and ) workforce participation; monitoring contractor compliance with CWA, prevailing wage, <, apprenticeship, and reporting requirements; assisting with pre-bid, pre-construction, and pre-job coordination; and preparing project status updates to support the City's workforce goals and overall CWA compliance, including LCP administration and implementation of local hire objectives, CityofAlhambra,
Multiple Projects - CWA Administration
TSG provides CWA Administration on various capital improvement projects, including wastewater, public facilities, and transportation infrastructure projects. Issac and his team's responsibilities include monitoring CPRs, site interviews, and contractor adherence to local hire objectives.
LINXS, Los Angeles World Airports (LAWA)
Automated people Mover Construction Phase - Labor Compliance TSG is providing the LINXS joint venture team (Fluor/Balfour Beotty/Hochtief PPP Solutions/ACS/ Bombordier) contractor-side Labor Compliance services for the $1.6 billion LAX Automated People Mover (APM) project. Los Angeles World Airport's (LAWA's) first P3 project includes five stations that will connect a future rental car facility, two intermodal transportation facilities, and expanded airport parking. Issac and his team are responsible for ensuring all contractors (100-200 at any given time) comply with applicable prevailing wage laws and related statutes. In addition to on- site worker interviews and auditing of Certified Payroll Records, this requires continuous communication with everyone from the smallest subcontractor up to LAWA program management.
Hensel Phelps/County of Los Angeles Department of Public Works, UCLA Medical Center Replacement Program - Labor Compliance TSG provided Labor Compliance services for Hensel Phelps, driving strategy on workforce development, community outreach, the PLA, and CWA. The five-year, $1.6 billion Medical Replacement Program construction project will provide opportunities to both the small business community and workers alike. Issac is overseeing efforts to attract potential small, minority, women, and disabled veteran businesses and community workers through outreach events, registration systems, and outreach campaigns to maximize opportunities for the community.
City of Garden Grove
Community Workforce Agreement Administrative Services RFP Jeremy Turner
Vice President of Operations
"Because I've walked in everybody's shoes at TSG, I understand what it takes to do the work. That not only enables me to manage budgets and schedules, it also allows me to better explain the job and any issues to contractors, unions, trades, and our all-important clients." Education
Bachelor of Arts, Sociology, San Diego State University Project Organization and Leadership, Cal Tech Center for Management Education Professional Overview
• 14 years of experience overseeing CWA administration for public works projects across California.
• Comprehensive perspective gained by advancing through nearly every role at TSG — from Analyst to Vice President of Operations.
• Provides executive-level oversight, ensuring compliance programs meet and exceed agency goals.
• Skilled at bridging perspectives of owners, contractors, unions, and workforce stakeholders. • Known for strategic leadership, proactive problem-solving, and high-level contract management.
Core Competencies
• Labor relations & dispute resolution
• Contractor & union stakeholder engagement
• Policy development & program implementation
• High-level contract negotiations & representation
• Council/board-level compliance reporting
• Mentor-ship and staff leadership
Value Adds
• Success in developing CPR review and reporting procedures • Skilled at coordinating wage inspections with minimal disruption • Trusted to represent agencies in DIR/Labor Commissioner hearings • Experienced in certifying compliance prior to contractor payment approvals • Proactive in resolving wage deficiencies with corrective action plans • Effective at educating contractors during pre-bid and Pre-Construction meetings • Strong communicator balancing stakeholder and agency objectives • Trusted advisor ensuring program transparency and accountability City of Garden Grove
Community Workforce Agreement Administrative Services RFP Project Experience
^ CityofAnaheim
City-Wide Community Workforce Agreement Administration
Jeremy works closely with City staff, the City's CWA Administrator, and contractors to support the City's CWA objectives on covered Project Work under the Capital Improvement Program. Conducts compliance education at Pre-Bid and Pre-Construction meetings, reviews areas of concern in the administration of the CWA, makes recommendations for enforcement actions, prepares weekly activity reports, and assists in the preparation of CWA status reports presented to City Council City of Buena Park
On-Call City-Wide Community Workforce Agreement Administration TSG oversees labor compliance and Community Workforce Agreement (CWA) administration for the City of Buena Park's Public Works projects. Jeremy coordinates with City staff and contractors to monitor certified payrolls, conduct contractor education, and ensure compliance with CWA requirements.
City of Irvine
City-Wide Community Workforce Agreement Administration, Anaheim, CA TSG provides CWA administration and labor compliance as the City implements its CWA as part of its Capital Improvement Program. Jeremy works alongside City staff to ensure contractors remain compliant from pre-construction through close-out, managing all labor-related issues and workforce compliance activities.
City of Moreno Valley
On-Call Community Workforce Agreement Consultant Services As CWA Administrator for the City's CW Program, Jeremy was responsible for services including grievance processing, community outreach for Local Resident, Veteran, and local Graduate workers, and labor compliance enforcement. He maintained clear lines of communication and provided the necessary coordination between the City, contractors, and community-based organizations.
City of Santa Ana
City-Wide Community Workforce Agreement Administration
TSG is providing Community Workforce Agreement Administration and Labor Compliance Monitoring services for the City of Santa Ana's ongoing capital improvement program. In addition to educating contractors on CWA requirements and establishing TSG as the primary go-between for project stakeholders, we ensure proper effort is focused on meeting the City's local hire targets. This includes certifying workers and connecting them with the opportunities that best match their skills.
City of Garden Grove
Community Workforce Agreement Administrative Services RFP Matthew Comorre
Analyst
Education
Bachelors of Science,
Business Administration:
Systems & Operations
Management, California
State University,
Northridge
Professional Overview
• Emerging compliance professional with over 1 year of
experience supporting third-party labor compliance
monitoring, reporting, and enforcement for public agency construction projects.
• Skilled at document tracking, certified payroll report (CPR) auditing, and contractor follow-up to ensure timely submittals and compliance.
• Provides data collection, comparative payroll analysis, and report preparation for client and agency use.
Core Competencies
• Document tracking & compliance auditing
• Prevailing wage & PLA/CWA support
• Wage deficiency reporting & corrective actions
• Record-keeping & compliance documentation
Value Adds
• Hands-on experience in certified payroll tracking and auditing • Provides timely compliance reports to clients and project managers • Detail-oriented in maintaining secure compliance documentation Recent Project Experience
City of Alhambra, Multiple Projects - CWA Administration TSG provides CWA Administration on various capital improvement projects, including wastewater, public facilities, and transportation infrastructure projects.
San Gabriel Valley Council of Governments, Grade Separation Project - Labor Compliance
TSG is monitoring labor compliance on this grade separation project to ensure subcontractors are in compliance with prevailing wage laws,
El Rancho Unified School District, Facilities Improvement and Modernization Program - CWA & LCP Administration
TSG provides CWA Administration and Labor Compliance Program administration for the District's bond-funded facilities improvement and modernization projects.
City of Garden Grove
Community Workforce Agreement Administrative Services RFP Olga Schriefer
Senior Site Interview Coordinator
Certifications
OSHA-10 LACMTA Rail
Safety Metrolink Rail
Safety Transportation
Worker Identification
Credential (TWIC)
^^y t Professional Overview
• 8+ years of experience supporting labor compliance,
workforce development, and prevailing wage enforcement
for public works projects.
• Specializes in on-site worker interviews, verifying wage classifications, and tracking apprentice and targeted worker utilization.
• Skilled at identifying compliance deficiencies or
underpayment issues and collaborating with contractors, workers, and agencies to resolve disputes.
• Known for responsiveness, accuracy, and proactive issue resolution that keeps projects compliant and on schedule.
Core Competencies
• On-site worker interviews & wage verification
• Prevailing wage & apprenticeship compliance
• Field inspections & data collection
Value Adds
• Extensive field-level compliance experience supporting large-scale public works programs.
• Bilingual (English/Spanish), enabling clear
communication during field inspections and interviews.
• Collaborates effectively with contractors, unions, and agency staff.
Recent Project Experience
City of Santa Ana, City-Wide Community Workforce Agreement Administration The TSG team supports the designated coordinator responsible for recording the hours spent administering the CWA, submitting monthly activity reports, assisting in the preparation of status reports, implementing best practices related to the CWA, and maintaining files and databases.
Cerritos Community College District, Modernization Program - LCP Administration TSG oversees PLA and Labor Compliance Program management for the District's capital program.
Mountain View School District, Modernization Program - PLA & LCP Administration TSG serves as the lead PLA and Labor Compliance Program Administrator for this $148M construction bond program, including assisting the District in meeting all bond funding requirements.
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City of Garden Grove
Community Workforce Agreement Administrative Services RFP
FEE SCHEDULE
TSG's rates cover all direct labor, overhead, fringe benefits and profit, and expenses such as travel (mileage, parking, etc.) and communication (postage, reports, telephone, etc.). Our standard billing rates are presented in the table below.
TSG Standard Rate Schedule
Principal
VP/Ops
Senior Project
Manager
Project Manager 2
Project Manager 1
Senior Analyst
Analyst
Site Interviewer
2026
NC
$225
$190
$179
$154
$126
$115
$106
2027
NC
$230
$195
$184
$159
$130
$118
$110
2028
NC
$230
$195
$184
$159
$130
$118
$110
2029
NC
$235
$200
$189
$164
$134
$121
$114
2030
NC
$235
$200
$189
$164
$134
$121
$114
Annual estimate to follow this page.
City of Garden Grove
Community Workforce Agreement Administrative Services RFP Project Specific Pricing Methodology
We develop project-specific cost estimates by service (i.e., Labor Compliance Administration, PLA Administrator Services, etc.) based on the following factors:
• Construction Value
• Planned Construction Duration
• Number of Prime contracts to be monitored
• Estimated number of subcontracts to be monitored
Utilizing actual staff hours required to perform on similar past work, we develop estimates of the total average monthly staff hours necessary to provide monitoring for projects of similar size, duration, and construction team composition. We issue monthly invoices for a lump- sum amount calculated as the total fixed-fee for the project, divided by the sum of the planned construction duration plus two months for closeout activities. If actual construction activities continue beyond the planned end of construction, we will continue providing all services for the monthly lump-sum fee.
The cost estimate for our services based on the City's $26,100,000 annual project budget would be approximately $104,000.