Agenda packet, first session — Glendale City Council, October 10, 2023 (part 4 of 5)

Therefore, the City requires that these people be dedicated to this project for the initial Agreement Term of five years.
786 of 1291
Glendale RFP 2023-100 Page 60
Operation of Beeline & Dial-A-Ride Transit Services
Liquidated Damage: Fifty thousand dollars ($50,000) per occurrence if the General Manager, as is reassigned or promoted to another position by the Contractor, without City consent, during the initial agreement term of five years.

Liquidated Damage: Thirty thousand dollars ($30,000) per occurrence if Maintenance Manager/Supervisor is reassigned or promoted to another position by the Contractor, without City consent, during the initial agreement term of five years.

Liquidated Damage: Ten thousand dollars ($10,000) per occurrence if any Key Personnel, are reassigned or promoted to another position by the Contractor on any of the two services (fixed route and/or DAR), without City consent, during the agreement term.

Liquidated Damage: Should any key personnel positions remain unfilled for a period in excess of 30 calendar days, a penalty of one hundred dollars ($100) per day shall be assessed per position for any month or portion thereof in which the position(s) remains unfilled beyond the first 30 days. In addition, the salary and benefits associated with each unfilled position will be deducted from amounts owed to the Contractor.

E.1.3 Full Staffing Requirement
The contractor shall ensure that a full complement of fully-trained and licensed general operating staff – including drivers, dispatch staff, maintenance and service employees, and administrative staff – is available at all times to satisfy the requirements of this RFP and the expectations set forth in the Contractor’s Proposal.

Liquidated Damage: Should any general personnel positions remain unfilled for a period above 30 calendar days, a penalty of five hundred dollars ($500) per month shall be assessed per position for any month or portion thereof in which the position(s) remains unfilled beyond the first 30 days. In addition, the salary and benefits associated with each unfilled position will be deducted from amounts owed to the Contractor.

E.1.4 Drug-Free Workplace and Drug & Alcohol Program
The Contractor must provide a program for drug testing of operations, maintenance and other personnel in compliance with the US Department of Transportation. The city will determine compliance by reviewing Contractor documentation or third-party audit per Section D.1.10.

Liquidated Damage: Two thousand dollars ($2,000) per occurrence if the Contractor is out of compliance per Section D.1.10.

E.2 Operations Liquidated Damages
E.2.1 Service Failure
Service will be provided by the Contractor to the City at all times during the term of this Contract, except during specified holidays noted herein.

DAR Liquidated Damage: Ten thousand dollars ($10,000) per day for each day the City is without DAR services provided by the Contractor from the date of the breach to and including the date the services are replaced.
787 of 1291
Glendale RFP 2023-100 Page 61
Operation of Beeline & Dial-A-Ride Transit Services
Fixed Route Liquidated Damage: Twenty thousand dollars ($20,000) per day for each day the City is without Beeline fixed route services provided by the Contractor from the date of the breach to and including the date the services are replaced.

E.2.2 DAR Service Performance
The City has set a productivity standard of 3.75 passengers per vehicle revenue hour for DAR service.

Liquidated Damage: Three thousand dollars ($3,000) per month for each month the passengers per vehicle revenue hour figure is below 3.75 on DAR service.

E.2.3 Service Quality
On-Time Performance for DAR and Beeline Services
The City has set an on-time performance standard of 95% for the DAR paratransit service. The City will base the on-time performance on data provided via the Automated Vehicle Tracking system as coordinated through the automated reporting process or another measurement system approved by the City.

The City has set an on-time performance level of 90% for the Beeline fixed route service. The City will base the on-time performance on GPS tracking, random field observations, and information reported by the Contractor.

DAR Liquidated Damage: Three hundred dollars ($300) per month for each percentage point below the 95% on-time standard on DAR service.

Fixed Route Liquidated Damage: Seven hundred fifty dollars ($750) per month for each full or partial percentage point below the 90% performance target on the fixed route service.

Missed Trip
The City has set a standard for 100% trip completion for DAR paratransit service. The City will base the missed trip performance on information reported by the automated dispatching/reporting process.

The City has set a trip completion target of 99% for the fixed route service. The City will base the missed trip performance on field observations, GPS tracking and information the Contractor reports.

DAR Liquidated Damage: One hundred dollars ($100) for each passenger on the missed trip (includes PCA).

Fixed Route Liquidated Damage: One thousand dollars ($1,000) per month for each full or partial percentage point below the 99% performance target on fixed route service Failure to Properly Service a Fixed Route Bus or Rail Station Stop 788 of 1291
Glendale RFP 2023-100 Page 62
Operation of Beeline & Dial-A-Ride Transit Services
All bus stops must be adequately serviced. The City will determine failure to properly service a bus stop based on verification of passenger or city staff complaints, typically using the onboard surveillance system.

Fixed Route Liquidated Damage: One hundred dollars ($100) per valid complaint on any fixed route service.

E.2.4 DAR Registration Entry, Reservations, Scheduling, and Dispatch Highly functional reservations, scheduling, and dispatch program are crucial to the DAR service's day-to-day operations. Registrant data entry and access to operational reports such as on-time performance, passenger and trip counts, miles, and hours must be accessible to the City through the internet.

DAR Liquidated Damage: Five hundred dollars ($500) per week for each week the online data entry and operational reports are unavailable via internet to the City.

E.2.5 DAR Automated Vehicle Tracking System
The Contractor shall provide a global positioning system (GPS) that offers Automated Vehicle Tracking (AVT) capabilities for all vehicles that provide on-time performance data in real-time, accessible to the City via the internet at any time.

DAR Liquidated Damage: Five hundred dollars ($500) per week for each week the on-time performance data is unavailable via the internet to the City on any DAR services.

E.3 Vehicle Maintenance Liquidated Damages
E.3.1 Mechanic Certifications
Maintenance performed on the revenue vehicles used for this contract must be performed by mechanics assigned to the Project, with the proper training and certifications per Section D.4.2.

The City will monitor compliance by reviewing work orders and mechanic certifications during quarterly 3rd party inspections.

Liquidated Damage: Five thousand dollars ($5,000) each reporting period, if the Contractor does not have maintenance staff with the required certifications as required in Section D.4.2.

E.3.2 Scheduled & Preventive Maintenance
The contractor will be responsible for providing precise scheduled maintenance and preventive maintenance inspections as specified by the vehicle manufacturer and City per Section D.4.4. In addition, the City will randomly inspect vehicle and equipment records for compliance.

Liquidated Damage: Two thousand dollars ($2,000) for each vehicle that has missed its on-time preventative maintenance service per Section D.4.4.
789 of 1291
Glendale RFP 2023-100 Page 63
Operation of Beeline & Dial-A-Ride Transit Services
E.3.3 ADA Equipment and Use
The Contractor must assure that all ADA equipment on all vehicles is operating properly per Section D.4.7.

The Contractor must maintain wheelchair lifts or ramps on all vehicles in a working condition.

Broken lifts or ramps must be repaired within 24 hours of failure. The City will determine compliance through Contractor work orders and pull-out inspections.

Liquidated Damage: Five hundred dollars ($500) per occurrence, if any wheelchair lift or ramp is down for more than 48 hours on any revenue vehicle.

E.3.4 Climate Control
The Contractor must maintain the heating and air conditioning systems on all vehicles in working condition per Section D.4.8. Broken heating and air conditioning systems must be repaired within 24 hours of failure. The City will determine compliance through Contractor work orders and pullout inspections.

Liquidated Damage: Five hundred dollars ($500) per occurrence, if any heating and air conditioning system is down on DAR and fixed route service vehicles for more than 24 hours.

E.3.5 Vehicle Interior and Exterior
The Contractor must maintain the interior and exterior of all revenue vehicles as defined in Sections D.4.10 and D.4.11. The City will determine compliance through vehicle inspection reports and random physical inspections.

Liquidated Damage: One hundred dollars ($100) per vehicle on both DAR and fixed route services per occurrence, if a vehicle does not meet the requirements set in Sections D.4.10 and D.4.11.

E.3.6 Vehicle Inspection Failure
To ensure a quality operation, the Contractor will be expected to pass all third-party and City inspections.

Liquidated Damage: One thousand dollars ($1,000) for each vehicle which fails a vehicle inspection or re-inspection for safety items and is not repaired within 48 hours or prior to placing the vehicle back in service per Section D.4.12.

Liquidated Damage: Two hundred fifty dollars ($250) for each vehicle that has non-safety “B” items not repaired within 30 days or “C” items not repaired within 60 days per Section D.4.12.

E.3.7 CHP Vehicle Inspection Failure
To ensure a quality operation, the Contractor will be expected to pass all California Highway Patrol terminal inspections per Section D.4.13.

Liquidated Damage: Two thousand five hundred dollars ($2,500) for each revenue vehicle which fails a CHP vehicle inspection or re-inspection.
790 of 1291
Glendale RFP 2023-100 Page 64
Operation of Beeline & Dial-A-Ride Transit Services
Liquidated Damage: Five thousand dollars ($5,000) for failure to receive a satisfactory determination of the Contractor’s bus terminal during a CHP terminal inspection or reinspection.

E.3.8 Vehicle Out-of-Service Criteria
The Contractor shall not operate any vehicle that is unsafe for service per the Vehicle Out-ofService Criteria in Section D.4.14.

Liquidated Damage: Seven hundred fifty dollars ($750) per occurrence for each vehicle operated when it is unsafe to do so per Section D.4.14.

E.3.9 Mechanical System Failures
The Contractor must maintain all vehicles to a level where they do not break down in service.

The City will calculate the average miles between “Major Mechanical System Failures” and “Other Mechanical System Failures” based on a fleet average.

DAR Liquidated Damage: Two thousand five hundred dollars ($2,500) if the Contractor averages less than 1,500 miles between “Major Mechanical System Failures” on DAR vehicles during any calendar month. And one thousand dollars ($1,000) if the Contractor averages less than 2,250 miles between “Other Mechanical System Failures” on DAR vehicles during any calendar month.

Fixed Route Liquidated Damage: Two thousand five hundred dollars ($2,500) if the Contractor averages less than 7,500 miles between “Major Mechanical System Failures” during any calendar month. And one thousand dollars ($1,000) if the Contractor averages less than 12,000 miles between “Other Mechanical System Failures” during any calendar month.

E.4 Administration Liquidated Damages
E.4.1 Customer Complaint Processing
The City desires to respond to customer complaints on time. Integral to the response process is the amount of time the Contractor uses to respond to a complaint. Section D.6.2 provides the time requirements for Customer Service Requests. The City will track all requests to determine compliance.

Liquidated Damage: One hundred dollars ($100) per late response to Customer Service Request as specified in Section D.6.2.

E.4.2 Number of Customer Complaints
City-verified service complaints may be no more than five (5) for DAR service and eight (8) for fixed route service within a calendar month, exclusive of customer questions, comments, or suggestions. Multiple reports of the same occurrence will only count as one complaint. The City will determine compliance by tracking customer service requests. The City will make the ultimate determination if a complaint is valid.
791 of 1291
Glendale RFP 2023-100 Page 65
Operation of Beeline & Dial-A-Ride Transit Services
DAR Liquidated Damage: One thousand dollars ($1,000) per month, if the number of verifiable service complaints, as determined by City, is more than five (5) per month received on DAR service.

Fixed Route Liquidated Damage: One thousand dollars ($1,000) per month, if the number of verifiable service complaints, as determined by City, is more than eight (8) per month on fixed route service.

E.4.3 Service Data Collection and Reporting
The Contractor and City are obligated to report to regulatory agencies on time. Therefore, the contractor must submit the reports as designated in Section D.7.

Liquidated Damage: Five hundred dollars ($500) per late report per occurrence as specified in Section D.7.

E.5 Facility Maintenance Liquidated Damages
Contractor must maintain the facility and equipment to the standards as designated in Section D.5.4.

Liquidated Damage: Five hundred ($500) per occurrence if Contractor fails to comply with its obligations under Section D.5.4 regarding Facility and the Equipment therein.

F. PROPOSAL SUBMISSION REQUIREMENTS
F.1 General Formatting Requirements
The City expects the Proposer to prepare a comprehensive proposal with recommendations, actions, and procedures to accomplish the Scope of Work.

The City shall provide all relevant data in its possession that pertains to this project in support of the Proposer’s services. The City assumes no responsibility whatsoever with respect to the sufficiency or accuracy of any information supplied. The Proposer shall be responsible for evaluation of all information supplied by the City.

The City of Glendale must receive one unbound original, five (5) copies, and two (2) electronic copies on USB flash-drives of the complete proposal by the date and time noted on the RFP title sheet. The five copies of the proposal shall be presented in 3-ring binders and should be double-sided as much as possible.

Note that the original and each copy of the proposal shall be accompanied by two USB flash drive which will be used by Proposer to provide lengthy attachments. In addition to documents that are specifically directed to be provided on flash drive, Proposers are invited to use the flash drive to avoid printing other attachments or appendices, so long as these documents are clearly referenced within the proposal.

Proposals must be organized and formatted as described herein. Each proposal must be divided into Parts I, II, and III as specified below, and must include all of the required contents of each Part, in the sequence specified. Each proposal shall include a table of contents clearly 792 of 1291
Glendale RFP 2023-100 Page 66
Operation of Beeline & Dial-A-Ride Transit Services
referencing each Part and section in the proposal and the pages numbered sequentially through the document. A proposal will not be considered if it modifies or fails to conform to each of the requirements set forth in Parts I, II, and III.

Page Limitation: Proposals are limited to a total of fifty (50) letter-sized [8½” x 11”] pages using a typeface no smaller than 11 point. The fifty (50) pages shall include all text pages, tables, figures, and exhibits, but shall not include divider and cover pages (unless printed with text), and required proposal forms. Appendices and attachments to the proposal will not be included in the page count; however, Proposers are warned against placing material information in appendices and/or attachments. Inclusion of obvious proposal boilerplate may detract from a Proposer’s scoring.

F.2 Part I: Proposer Certifications, Capacity, and Sustainability Tab 1:

Form A: Submittal Cover Sheet
The proposal shall be signed by an individual authorized to bind the Proposer and shall state that the proposal is a firm offer for a 120-day period.

Form B: Proposer Contact Information
Provide the indicated contact information for the primary contact person who will be authorized to make representations for the Proposer’s firm. Provide information for the Proposer’s secondary contact. List all subcontractors proposed for this project including type of work to be performed. Use additional sheets as needed.

Forms C through J, L, and M
This section shall include the required forms C through J, L, and M contained in Section F.7.2. (Please note that Proposers must only provide Form C, Buy America Certification, to satisfy the Buy America requirements noted in Exhibit H, Federal Clauses.) (Please note that Form(s) K, should be provided as part of Tab 8 (RFP, Page 69, Section F.3, Tab 8) and the forms do not count toward the Proposal page limit.) Tab 2:

Corporate Management Structure
The Proposer must submit an organizational chart identifying the corporate management structure showing the names, titles and relationships of personnel and any resources that will be available to support the project team. Be specific regarding level of effort [FTEs], staffing, work location, etc. The submittal shall also include a brief description for each position identifying which functions they will be responsible to perform in relation to the Agreement.

Start-Up Plan
Describe the Proposer’s capacity for assuming responsibility for the services specified in this RFP, provide a timeline for startup activities, identify the issues that will need to be addressed in the start-up and the Proposer’s plan for addressing these matters. Note that the Proposer’s start-up costs should be identified in its price proposal.

Sustainability, Viability, and Financial Statement
Provide documentation to demonstrate that the Proposer possesses the financial resources necessary to initiate and sustain operations over the life of the proposed contract, including any 793 of 1291
Glendale RFP 2023-100 Page 67
Operation of Beeline & Dial-A-Ride Transit Services
extensions. These financial materials shall be submitted electronically on the flash drive, will be treated as confidential and shall not be counted against the page limitation specified herein.

Financial materials must be provided in U.S. currency.

Typical documentation would be audited financial statements for the three (3) complete fiscal years immediately preceding the submission of this proposal. If an audited financial statement is not available, the Proposer may provide a certified financial statement signed and authenticated by its chief financial officer.

The financial statement and related documents must set forth the financial status of the entity, subsidiary, division, subdivision, or unit which conducts business operations in the United States and who will actually perform the services described in this RFP. Individual financial statements must be submitted for each general partner or joint venture if the Proposer is a partnership or joint venture. Consolidated balance sheets and profit/loss statements depicting the financial status of a Parent Corporation or joint venture shall not be considered an acceptable response.

The Proposer shall also disclose any adverse financial information or condition (including bankruptcy or insolvency) for the three (3) years prior to the audited or certified financial statements submitted regarding the Proposer, its parent, its subsidiaries, its partners, or its joint venture members, or its major subcontractors, or that has arisen since the date of the latest audited or certified financial statement, or that is not fully reflected in that financial statement.

If funds are to be borrowed to finance any portion of the operations of service, a letter of intent from the bank or other lending City must be attached, indicating the minimum amount which will be loaned and any applicable percentage rate. In addition, the letter of intent may contain the qualification that the loan will only be consummated upon the award of a contract by the City.

F.3 Part II: Qualifications and Technical Proposal
The Proposer shall submit details explaining the qualifications of the Proposer to perform the scope of work and setting forth the Proposer’s capability, experience, and proposed programs and plans to ensure successful performance of the Scope of Work.

Tab 3:

Technical Capacity – Operations
The Proposer should discuss their overall operations plan to provide the fixed route and DAR services. This statement should include any strategies or concepts the Proposer may have for enhancing service quality, reducing costs, or otherwise improving the productivity and performance of the services provided.

At a minimum, this Section must include the following:

1. An explain of how the operations will be managed, the qualifications and experience of the dispatchers, road supervisors, safety and training staff and supervisors, and plans for maintaining the high quality of operations.

2. A description of the proposed pre-operation and post-trip inspection process and how operator-reported defects will be handled prior to revenue vehicles being returned to service. Provide a copy of your pre-operation inspection form. 794 of 1291
Glendale RFP 2023-100 Page 68
Operation of Beeline & Dial-A-Ride Transit Services

3. Describe your procedures for monitoring on-street operations to ensure that services meet or exceed defined standards, how operators will be evaluated, and how supervisory staff will respond to in-service incidents, accidents, and disruptions.

4. Discuss your overall operations plan to provide the Beeline fixed route and DAR services. Detail the networked computer system and software that will be provided.

Provide equipment specifications and implementation timeline, backup capability, and emergency power generation for operating during power outages. For Beeline service, list any software/hardware to be used for dispatching. For DAR service, list any software/hardware to be used for dispatching and provide a comprehensive reservation and dispatch system plan. Provide sample forms and reports used in other contract services your firm operates, pursuant to the requirements of the Scope of Work. Sample forms and reports will not count toward the page limitation of the proposal.

5. Describe fare collection and reconciliation activities, procedures for safeguarding and depositing fare revenue as directed by the City, and fare revenue reporting. Highlight controls to ensure the safety of the fare monies and accuracy of fare related accounting and reporting.

Tab 4:

Technical Capacity – Vehicle Maintenance
The Proposer should include a detailed description of the Proposer’s vehicle maintenance program. It should explain how the program will be managed, the qualifications and experience of the mechanics and supervisors, and plans for maintaining the revenue vehicles. The City reserves the right to inspect vehicles operated by the Proposer, and to consider the results of such inspections in the evaluation process.

At a minimum, this Section must include the following:

1. An explanation of the Proposer’s experience in the operation and maintenance of CNG vehicles, and a description of the Proposer’s CNG management plan for assuring the safe, efficient, and effective operation, maintenance, and fueling of the CNG transit vehicles.

2. An explanation of the Proposer’s experience in the operation and maintenance of battery-electric vehicles, and a description of the Proposer’s management plan for assuring the safe, efficient, and effective operation, maintenance, and charging of battery-electric transit vehicles.

3. An brief explanation of the Proposer’s experience in the operation and maintenance of gasoline fueled vehicles, and a description of the Proposer’s management plan for assuring the safe, efficient, and effective operation, maintenance, and fueling of the gasoline transit vehicles.

4. Copies of required valid ASE certifications for assigned project staff per Section D.4.2.

5. The Proposer’s preventive maintenance program, including levels of inspections, intervals, and the types of inspections and components serviced at each interval.

6. An identification of inventory levels and controls, scheduled and unscheduled repair items, air conditioning and wheelchair ramp parts and materials, method of control, and whether the parts will be supplied by original equipment manufacturers (OEM) or aftermarket suppliers. 795 of 1291
Glendale RFP 2023-100 Page 69
Operation of Beeline & Dial-A-Ride Transit Services

7. Requirements, schedule and procedures for regular and periodic exterior and interior cleaning and detailing of all Revenue Vehicles, including the equipment, cleaning materials and polish/waxing/protection products to be used.

8. A description of the proposed pre-operation and post-trip inspection process and how operator-reported defects will be handled prior to revenue vehicles being returned to service. Provide a copy of your pre-operation inspection form.

9. A description of roadcall procedures and other unscheduled maintenance repairs and/or services.

10. A description of the process of repairing/rebuilding major components (i.e., engines and transmissions). The description must include whether the repairs will be performed onsite or by a contractor or vendor.

11. A description of the method of accident repairs and painting and graffiti removal including tolerance levels.

Tab 5:

Technical Capacity – Facilities and Equipment
At a minimum, this Section must include the following:

1. Facility
The proposer shall discuss its plans for maintenance of the Facility and the equipment therein. This should include the Proposer's plan for (1) maintaining the Facility and equipment in accordance with the preventative maintenance requirements and schedules of the Facility constructor and of the equipment suppliers and/or manufacturers; (2) monitoring and enforcing all warranties relating to the Facility and the equipment; (3) conducting regular inspections of the Facility and equipment; (4) cleaning the Facility and equipment and assuring that the entire property maintains a professional and orderly appearance; and

2. Communications System
The Proposer shall discuss and detail its plans to provide an on-board radio communications system, including manufacturer, frequency, and geographical coverage.

3. Farebox Equipment
The Proposer shall discuss its experience maintaining the operability of GFI farebox and TAP BMV equipment, including preventive maintenance, parts inventory, and staff training and experience.

4. Telephone System
The Proposer shall detail the administrative telephone system that will be provided for communication with the City as well as for its own use.

5. Computers and Software
The Proposer shall detail the networked computer system that will be provided. Provide equipment specifications and implementation timeline. The Proposer is responsible for the purchase, licensing, networking, installations, and programming of all computers, 796 of 1291
Glendale RFP 2023-100 Page 70
Operation of Beeline & Dial-A-Ride Transit Services
laptops, and other hardware and software needed for the services as described in this RFP.

Tab 6:

Technical Capacity – Administration
At a minimum, this Section must include the following:

1. Customer Comments and Complaints
The Proposer shall discuss its process to receive, document, investigate and respond to customer comments and complaints, insuring a timely response.

2. Advertising and Promotion
The Proposer shall discuss its process to stock schedules and post rider alerts and interior bus cards on-board the buses and to maintain adequate supply of schedules during revenue hours.

3. DAR Reservations and Scheduling Plan
Describe the reservation and scheduling process and proposed software for DAR service. Indicate staffing and provide sample forms for other contract services applicable to this proposal. If applicable, provide a listing of other Contractor projects where the same software program is used, the time it has been operational, and the name and contact information (phone and email address) for each client agency's representative.

Identify any rider-facing service features that are being proposed and if they are included in the proposed price or are an additional cost.

4. Service Data Collection and Reporting
The Proposer shall include a description of its data collection process and procedures to ensure accurate and timely data collection and reporting. Description may make reference to specific policies and procedures included in Operations and Maintenance documentation. Detail and provide a sample of the monthly management report that will be provided to the City.

5. Compliance and Audits
Describe your firm’s experience in supporting and participating in FTA Triennial Reviews and any FTA subject area reviews such as Financial Management, Procurement, Drug and Alcohol Compliance, etc. In such reviews, detail any review finding where the Contractor contributed to or was responsible for noncompliance.

Tab 7:

Safety and Training Programs

1. Safety
This section shall include a description of the Proposer’s program for assuring safe transit operations and compliance with Federal and State safety laws and regulations.

This section shall include a description of the Proposer’s safety record and safety performance data for the past five (5) years of your firm’s fixed route and DAR contracts, including, at a minimum, NTD reportable accidents, and accidents per 100,000 vehicle miles, an outline of Proposer’s Safety Programs and Policies, and including an 797 of 1291
Glendale RFP 2023-100 Page 71
Operation of Beeline & Dial-A-Ride Transit Services
identification of any citations during that period for violations of the California Occupational Safety and Health Act, the Federal Occupational Safety and Health Act of 1970, or other applicable safety laws and regulations.

2. Employee Training
Provide a description of all employee training programs including bus operator (CNG and battery electric vehicles), maintenance, management, dispatch, road supervisor, and safety training. One complete copy of the bus operator training program and safety program must be included as attachment on the flash drive. The training description should address both initial and in-service training, who exactly will be providing the training, and should include the steps the Proposer intends to take to improve employee skills, enhance service quality, and promote safety in the performance of work. The number of hours and types of training to be provided should be specified.

3. Operating Policies and Procedures
Describe your operations and maintenance policies and procedures and how you will customize these to reflect the specific conditions and requirements of the fixed route and DAR service and system. Indicate if and how the City will be consulted in the establishment of system-specific procedures and how the City will be informed of changes to policies and procedures.

On a flash drive accompanying the Original and Proposal Copies, provide an electronic copy of the Proposer’s standard operations and maintenance policy and practices manual. The manual will include any and all procedures relating to the collection, recording, reconciling, depositing, and reporting of all cash receipts.

Tab 8:

Experience, References, and Performance Record
Provide information for three (3) current agencies as a reference for which the Proposer has operated both fixed route and DAR services including experience with battery electric vehicles during the past three or more years which are most similar to the City’s transit services. Two of these contracts, if possible, should be located in southern California.

For each of the three references, provide:

1. Information requested using “Form K Fixed Route and Dial-A-Ride Client References,”

2. Provide a copy of the last two CHP Terminal Inspection and Bus Inspection Reports,

3. Provide a copy of the last annual FTA Drug and Alcohol MIS report, and

4. Describe any notable achievements in the execution of the contract.

Provide a list of all public fixed route transit and DAR paratransit contracts held by the Proposer during the past five years including contracting agency, service name, city/state where located, contract status, number of revenue vehicles, and dollar value of base contract. 798 of 1291
Glendale RFP 2023-100 Page 72
Operation of Beeline & Dial-A-Ride Transit Services
F.4 Part III: Staffing Plan, Price Proposal, and Incentives Tab 9:

Staffing Plan
The Proposer must submit an organizational chart identifying the names, titles, and FTEs of Key Personnel assigned to be on-site for the project. The chart will also include the titles and FTEs of the unnamed staff that complete the staffing plan. The chart will show reporting relationships within the team.

The Proposer shall submit the Beeline and DAR staffing plan using “Form N Staffing Plan”. A copy of this form in Microsoft Excel is provided. The Proposer must submit a Staffing Plan that includes a comprehensive list of all positions identifying by count each position proposed for this Agreement.

A resume shall be included for each of the key personnel proposed for the project including, but not limited to, the General Manager, Assistant General Manager, Operations Manager, Safety & Training Manager, and Maintenance Manager, or their equivalents. The names and compensation of the proposed key personnel will be considered confidential up until the point that the project is submitted for award of contract, at which time it becomes a public record.

The submittal shall include a detailed position description of each job classification that is included in your staffing plan.

Provide a description of the Proposer’s plans to provide and retain a sufficient number of qualified personnel to operate and maintain the services required, any programs to promote employee retention, including its plan for adequate compensation and benefits, opportunities for advancement, and other means for promoting the retention of employees and the preservation of a stable work force. Also describe the Proposer’s program for rewarding outstanding employee performance and for enhancing the overall quality and performance of the workforce.

If applicable, the Proposer will submit a description of the proposed subcontractors and their services. The Proposer must submit an organizational outline or chart identifying the names and titles of subcontractors, reporting relationships within the team, and identifying which functions they will be responsible to perform in relation to the Agreement.

Tab 10:

Price Proposal
Each Proposer shall submit price proposals using “Forms O Fixed Route Base & Marginal Rate Price Proposal” and “Form P Dial-A-Ride Base & Marginal Rate Price Proposal.” A copy of these forms in Microsoft Excel is provided. All figures must be completed on the Excel forms.

In developing price proposals, Proposer should note that the City will be paying for CNG and gasoline fuel costs for the Revenue Vehicles used to provide services pursuant to this RFP. The City of Glendale will supply all Revenue Vehicles, but no non-revenue vehicles or fuel for such vehicles. The City’s revenue vehicles will be replaced with battery-electric vehicles at the end of their life service cycle. Electricity costs associated with the battery-electric fueling process will be paid directly by the City. The City will coordinate permanent charging station installation(s) between the Contractor and Glendale Water and Power.

The price proposals shall set forth the cost for providing the services requested in this RFP, including each of the following:
799 of 1291
Glendale RFP 2023-100 Page 73
Operation of Beeline & Dial-A-Ride Transit Services

1. Cost per mode based on the National Transit Data Base Reporting Program.

2. The total price and cost component information for each year of the Contract Term.

3. The proposed base cost per revenue vehicle hour and marginal cost per revenue vehicle hour.

4. The proposed startup costs, if applicable.

Incentive Proposals
The Proposer is invited to submit proposals, if any, for specific incentive provisions to be included in the Agreement. These incentives could apply to matters such as key staff retention, on-time performance, vehicle availability, safety, minimal passenger complaints, etc. Incentives should be based on performance that clearly exceeds the requirements of the Agreement.

Proposer should identify specific categories and proposed incentive dollar amounts. The City intends to negotiate appropriate incentive provisions in its Agreement with the successful Proposer.

F.5 Proposal Evaluation and Contractor Selection
The City’s Selection Committee will evaluate all proposals for completeness, and demonstration of the Proposer’s adequacy, sustainability, technical capacity and competence, and the suitability of the Proposer for the project. The City reserves the right to reject all proposals that are inappropriate, inadequate, or incomplete.

Evaluation of submitted proposals will be based on the subject areas as required in the Proposer’s response to this RFP per Section F. The points indicated for each section denote the relative weights of each subject area.

Subject Area Points
Part I. Background, Affirmations, Certifications, and Financial Sustainability 5 Part II. Qualifications and Technical Proposal
Technical Capacity – Operations 15
Technical Capacity – Vehicle Maintenance 10
Technical Capacity – Facility Maintenance and Equipment 5 Technical Capacity – Administration 10
Safety Program and Employee Training 10
Experience, References, and Performance Record 15
Part III. Price Proposal, Incentives, and Staffing Plan Price Proposal 20
Staffing Plan 10
Subtotal Points 100
Bidding Preference for Retention of Employees [10%] (1) 10 Total Possible Points 110
(1) Per California Labor Code Section 1070.

To assist in the selection process, the City, at its option, may conduct interviews with the most responsive Proposer(s). The interview will provide the selection committee an opportunity to clarify information submitted by the Proposer in response to the RFP. Proposers may not make electronic presentations or provide handouts during the interview process. The City reserves the right to make a selection solely on the basis of the proposals without further contact. 800 of 1291
Glendale RFP 2023-100 Page 74
Operation of Beeline & Dial-A-Ride Transit Services
Award will be to a responsive and responsible Proposer for the proposal which is found to be most advantageous to the City on a “best value” basis, with price and other factors considered.

Accordingly, the City may not make an award to the Proposer with the highest technical ranking, nor award to the Proposer with the lowest Price Proposal if doing so would not be in the overall best interest of the City.

The City reserves the right to reject the proposal of any Proposer who has previously failed to perform properly, or complete on time, contracts of a similar nature, or to reject the proposal of a Proposer who is not in a position to perform such a contract satisfactorily. The City expressly reserves the right to reject the proposal of any Proposer who is in default of the payment of taxes, Agreements or other monies due to the City of Glendale.

F.6 Award and Contract Execution
Promptly following approval of the Contract by the City Council, the City will issue a notice of award and deliver execution copies of the Contract to the selected Proposer. The selected Proposer shall execute and deliver all such execution copies to the City, together with evidence of insurance and any other documents to be provided at Contract execution, as required in the Contract Terms and Conditions within fourteen (14) calendar days.

F.7 Required Proposal Forms
F.7.1 Overview
The following listed forms must be completed as appropriate to each Proposer and included within their proposals. The actual forms in Microsoft Word and Excel may be downloaded with the RFP. Please contact Martha D’Andrea, Transit Manager at [email protected] should you have any problem downloading or locating a required form.

F.7.2 Required Proposal Forms
Form A Submittal Cover Page
Form B Proposer Contact Information
Form C Buy America Certification
Form D Restrictions on Lobbying and Contacts
Form E Civil Rights and Equal Opportunity
Form F City of Glendale Disclosure Statement
Form G Disclosure - Campaign Finance Ordinance
Form H Addenda Acknowledgement
Form I Non-Collusion Affidavit for Contractor
Form J Certification of Primary Participant Regarding Debarment, Suspension, And Other Responsibility Matters
Form K Fixed Route and Dial-A-Ride Client References
Form L Public Records Exempt Information
801 of 1291
Glendale RFP 2023-100 Page 75
Operation of Beeline & Dial-A-Ride Transit Services
Form M Table of Exceptions
Form N Staffing Plan (Excel)
Form O Fixed Route Base & Marginal Rate Price Proposal (Excel) Form P Dial-A-Ride Base & Marginal Rate Price Proposal (Excel) G. LIST OF EXHIBITS
Exhibit A Beeline Fixed Route Timetables
Exhibit B Dial-A-Ride Information Sheet
Exhibit C Dial-A-Ride Service Area Map
Exhibit D Fleet List
Exhibit E City Owned Equipment List
Exhibit F Labor Code Information (Labor Agreement with Teamsters Local 848 and MV Transportation for Glendale and Wage Rates)
Exhibit G Sample Draft General Services Contract (GSA)
Exhibit H Federal Contract Clauses
Exhibit I RC-DBE Instructions (Metro Subrecipients) and Forms 1-4 Form 1 Bidders List
Form 2 Local Agency Proposer RC-DBE Commitment
Form 3 RC-DBE Information – Good Faith Efforts
Form 4 DBE Paid Subcontractors Report
Exhibit J Bus/Vehicle Operator Uniform Requirements
Exhibit K Third Party Maintenance Inspection Reports
Exhibit L Facility Maintenance Manual
Exhibit M Sample Draft Performance Bond
802 of 1291
Glendale
Transportation Center (GTC)
to Stocker Square
Effective: 11/15/2020
VIA: Central Av
General Operating Hours:

Monday - Friday 6:00am - 7:45pm
Saturday & Sunday 9:00am - 6:00pm
1 GENERAL INFORMATION
BEELINE HOLIDAYS (NO SERVICE):

New Year’s Day Memorial Day
Independence Day Labor Day
Thanksgiving Day Christmas Day
BEELINE LOST & FOUND: (818) 409-3387
NON-DISCRIMINATION: In accordance with Title VI of
the 1964 Civil Rights Act, Glendale Beeline is committed to ensuring that no person shall be excluded from
participation in or be denied benefits of its services, programs or activities on the basis of race, color,
national origin, gender, age, economic status, or
language proficiency. If you believe that you have
been subjected to discrimination under Title VI, you
may call 818-548-3960 or file a written complaint at
www.GlendaleBeeline.com. You may also file a Title
VI complaint with the Federal Transit Administration,
Office of Civil Rights. Written complaints must be filed within 180 days of the date of alleged discrimination.

WHEN’S THE NEXT BUS?
Beeline riders can access real-time information that
makes riding the bus easier. No matter where you are—
at home, in the office or out about town—riders can find out exactly when the next few Beeline buses will arrive at any particular bus stop. Bus arrival predictions are available via the internet, text messaging or mobile apps.

Use your smartphone, desktop, tablet, or laptop by going to GlendaleBeeline.com or NextBus.com.

Beeline bus arrival information is also available on
various mobile apps like Transit, Moovit and NextBus.

To receive text/SMS arrival information:

Send to: 41411
Message: nbus Glendale
Then follow the prompts or input the stop ID number after Glendale (i.e., nbus Glendale 124).

Galleria
Adult
Rec.

Center
Central
Library
& Park
H

STOCKER
SQUARE
Alex
Theatre
SSA
12 4
4 5 4
6 6
6 5
5 11
11 7
7 3
8 8
3 90
90 92
92 92
94 94
94 603
603
603
180
180
501
501
501
501
180
Gardena Av

LB DNARB S

VA CIFICAP S

VA CIFICAP N

E MOUNTAIN ST
ST
E Glenoaks Bl

ETHEL ST
W Glenoaks Bl

W WILSON AV E WILSON AV

E BROADWAY

W BROADWAY

E CHEVY CHASE DR

ACACIA AV

RD ESAHC YVEHC S

DR OGUDREV

GLENDALE BL

S GLENDALE AV

N GLENDALE AV

LOS FELIZ BL

W COLORADO ST E COLORADO ST

VINE ST

W LOMITA AV

W WINDSOR RD

SAN FERNANDO RD
E Stocker St

W DRYDEN ST E DRYDEN ST

E FAIRVIEW AV

ARDEN AV

W CALIFORNIA AV

W LEXINGTON DR

W MILFORD ST

E LEXINGTON DR

E DORAN ST

W LAUREL ST

MAGNOLIA AV
vA lartneC S
vA lartneC N
N
LEGEND
A
Route 1
Other Beeline Routes
Timepoint
Bus Stop
Landmark
Metro Route
LADOT Route
#
Civic
Center
Pacific
Community
Center & Park
Roosevelt
MS
Fashion
Center
Salem
Lutheran Hoover HS
Incarnation
ES
Americana Memorial
Verdugo
Jobs
Center
#
549
#
549
Holy
Family
5 134
A
B
C

GLENDALE

TRANSPORTATION
CENTER
Edison ES
6 6

CITY OF GLENDALE, CA
For BEELINE Information:

GlendaleBeeline.com
(818) 548-3960
Exhibit 2
803 of 1291
PM times are in BOLD. Times are approximate.

Schedules are subject to change.
1 SOUTHBOUND - Weekdays Stocker @ Brand Central @ Broadway Glendale Transportation Center
C B A
6:08 6:17 6:25
6:15 6:24 6:32
6:28 6:37 6:45
6:34 6:43 6:51
6:48 6:07 7:05
THEN SERVICE EVERY 10 MINUTES UNTIL
9:00 9:10 9:18
9:15 9:25 9:33
9:23 9:33 9:41
9:33 9:43 9:51
9:43 9:53 10:01
9:53 10:03 10:11
10:00 10:10 10:18
THEN SERVICE EVERY 10 MINUTES UNTIL
1:09 1:20 1:29
1:19 1:30 1:39
1:29 1:40 1:49
1:39 1:50 1:59
1:49 2:00 2:09
1:57 2:08 2:17
2:07 2:18 2:27
2:17 2:28 2:37
2:28 2:39 2:49
2:38 2:49 2:59
2:48 2:59 3:09
2:58 3:09 3:19
3:10 3:21 3:31
3:23 3:34 3:44
THEN SERVICE EVERY 10 MINUTES UNTIL
7:27 7:37 7:45
NORTHBOUND - Weekdays Glendale Transportation Center Central @ Broadway Stocker @ Brand
A B C
5:50 5:59 6:08
5:57 6:06 6:15
6:10 6:18 6:28
6:16 6:25 6:34
6:30 6:39 6:48
THEN SERVICE EVERY 10 MINUTES UNTIL
8:40 8:50 9:00
8:55 9:05 9:15
9:03 9:13 9:23
9:13 9:23 9:33
9:23 9:33 9:43
9:33 9:43 9:53
9:40 9:50 10:00
THEN SERVICE EVERY 10 MINUTES UNTIL
12:47 12:58 1:09
12:57 1:08 1:19
1:07 1:18 1:29
1:17 1:28 1:39
1:27 1:38 1:49
1:35 1:46 1:57
1:45 1:56 2:07
1:55 2:06 2:17
2:05 2:17 2:28
2:15 2:27 2:38
2:25 2:37 2:48
2:35 2:47 2:58
2:47 2:59 3:10
3:00 3:12 3:23
THEN SERVICE EVERY 10 MINUTES UNTIL
7:08 7:18 7:27

PASSENGER SAFETY AND COMFORT
• Buses are designed to accommodate standing passengers.

If you are seated, please offer your seat to senior and disabled riders. • Please stand behind the yellow “standee-lines” located on the floor by the front and rear doors.
• Eating, drinking, littering, smoking and use of simulated smoking devices are not permitted on the bus.
• Non-alcoholic beverages may be carried in threaded, sealed, non-spill containers. Cardboard or foam cups with lids are not allowed. • Please use earphones to listen to electronic devices and speak softly on cell phones.

SOUTHBOUND - Weekends Stocker @ Brand Central @ Broadway Glendale Transportation Center
C B A
9:23 9:34 9:42
9:33 9:44 9:52
THEN SERVICE EVERY 10 MINUTES UNTIL
12:13 12:24 12:33
12:26 12:37 12:46
12:41 12:52 1:01
12:51 1:02 1:11
1:01 1:12 1:21
1:11 1:22 1:31
1:24 1:35 1:44
1:33 1:44 1:53
THEN SERVICE EVERY 10 MINUTES UNTIL
3:23 3:35 3:44
3:38 3:50 3:59
3:53 4:05 4:14
4:03 4:15 4:24
4:13 4:25 4:34
4:23 4:35 4:44
4:38 4:50 4:59
4:43 4:55 5:04
4:53 5:05 5:14
5:03 5:15 5:24
5:13 5:25 5:34
5:28 5:40 5:49
5:33 5:45 5:54
5:43 5:55 6:04
5:53 6:05 6:14
6:03 6:15 6:24
NORTHBOUND - Weekends Glendale Transportation Center Central @ Broadway Stocker @ Brand
A B C
9:00 9:11 9:23
9:10 9:21 9:33
THEN SERVICE EVERY 10 MINUTES UNTIL
11:50 12:02 12:13
12:03 12:15 12:26
12:18 12:30 12:41
12:28 12:40 12:51
12:38 12:50 1:01
1:48 1:00 1:11
1:01 1:13 1:24
1:10 1:22 1:33
THEN SERVICE EVERY 10 MINUTES UNTIL
3:00 3:12 3:23
3:15 3:27 3:38
3:30 3:42 3:53
3:40 3:52 4:03
3:50 4:02 4:13
4:00 4:12 4:23
4:15 4:27 4:38
4:20 4:32 4:43
4:30 4:42 4:53
4:40 4:52 5:03
4:50 5:02 5:13
5:05 5:17 5:28
5:10 5:22 5:33
5:20 5:32 5:43
5:30 5:42 5:53
5:40 5:52 6:03
PM times are in BOLD. Times are approximate.

Schedules are subject to change.

To Stocker Square To Glendale Transportation Center To Stocker Square To Glendale Transportation Center 804 of 1291
3 - Downtown Glendale to
Jet Propulsion Laboratory
31 - Downtown Glendale to
La Crescenta
Includes ROUTE 33/34
LCF Shuttle
Effective: 11/15/2020
VIA: Glendale Av, Verdugo Rd,
Honolulu Av, Foothill Bl
General Operating Hours:

Monday - Friday 5:15am - 9:00pm
Saturday 9:00am - 6:00pm
Sunday No Service

GENERAL INFORMATION
BEELINE HOLIDAYS (NO SERVICE):

Use your smartphone, desktop, tablet, or laptop by going to GlendaleBeeline.com or NextBus.com.

Beeline bus arrival information is also available on
various mobile apps like Transit, Moovit and NextBus.

To receive text/SMS arrival information:

Send to: 41411
Message: nbus Glendale
Then follow the prompts or input the stop ID number after Glendale (i.e., nbus Glendale 124).
3/31
Glendale
Civic Auditorium

JET PROPULSION

LABORATORY
(JPL)

GLENDALE

MONTROSE
LA CAÑADA FLINTRIDGE
11 1
4 409
Glendale
Community
College
Sparr Heights
Community Center
USC
Verdugo
Hills
Memorial
Park
Hahamongna
Watershed
Park
Civic Center
GCC
PDC
La Cañada
High School
Verdugo
Woodlands ES
St. Francis HS
Flintridge
Prep
N
92 90
90 90
94 603
94 1
31 3
33 34
7 6 6
6 4
4 11
52 51
180
7 8
8 549
549
409
177
28 La Cañada
Flintridge
Civic Center
501
CVHS
La Crescenta
ES
501 Wilson MS
RD White
ES
C

OAKWOOD AV

KIRKBY RD

VERDUGO LOMA DR

GLORIETTA AV

OPECHEE WAY

N BRAND BL

S CENTRAL AV

COLORADO BL

S VERDUGO RD

DORAN ST

WILSON AV

HARVARD ST

E BROADWAY

E GLENOAKS BL

LOUISE ST

JACKSON ST

S CHEVY CHASE DR
AC Ñ LB ADA
dR ogudr eV N

S CHEVY CHASE DR

FERN LN

BARA RD

OAKWOOD
AV

GLENCOE
WAY
BAGDAD
PL

CRESTMONT CT

LA CANADA BL

CORNISHON AV

GOULD AV

VA NA MYAH

RD HAL UEB

VA N WORC

TLAE WNOMMOC H VA

NL HGI EL DOO W

OAK GROVE DR

OCEAN VIEW BL

HILLARD AV

PALM DR

ALTA CANYADA RD

BROADVIEW DR

SUNVIEW DR

ARLINGTON AV

RD TRAEHSAL

VA SGGI RB

ADANAC AL
AZALP
MARKET
ST

WALTONIA
DR

MONTROSE AV
La Crescenta
Av

ROSEMONT AV

VA DNOMYAR

MARY ST

PIEDMONT AV

HONOLULU AV

VERDUGO BL
Honolulu Av
Glendale
Av
Foothill Bl

VA ELADEGNARO

VA SA MLAP SAL
La Crescenta Av

E COLORADO ST

LEXINGTON DR

PENNSYLVANIA AV

PROSPECT AV

ALTURA AV

DOWNTOWN

GLENDALE
LEGEND
A
Route 3
Route 31
(Saturday only)
LCF Shuttle 33
LCF Shuttle 34
Other Beeline Routes
Timepoint
Bus Stop
Landmark
Metro Route
LADOT Route
Pasadena Transit
Park & Ride
#
#
#
#
210
210
2 2
134
H
B
D E
F
G
A
H
180

CITY OF GLENDALE, CA
For BEELINE Information:

GlendaleBeeline.com
(818) 548-3960
805 of 1291
ROUTE #
Harvard @ LouiseGlendale Community CollegeHonolulu @ MarketMontrose @WaltoniaFoothill @ CornishonLa Cañada High SchoolJPL

A B C D E F G
-- -- -- -- -- -- --
3 5:15 5:28 5:38 -- 5:54 -- 6:03
-- -- -- -- -- -- --
33 -- -- -- 6:27 6:36 -- 6:44
3 6:01 6:14 6:24 -- 6:40 -- 6:49
33 -- -- -- 7:06 7:15 -- 7:23
3 6:45 6:58 7:08 -- 7:24 -- 7:33
3 7:01 7:14 7:24 -- 7:40 -- 7:49
3 7:18 7:31 7:41 -- 7:57 -- 8:06
33 -- -- -- 7:55 8:04 -- 8:12
3 7:50 8:03 8:13 -- 8:29 -- 8:38
33 -- -- -- 8:52 9:01 -- 9:09
3 8:30 8:45 8:55 -- 9:12 -- 9:20
3 8:51 9:07 -- -- -- -- --
33 -- -- -- 9:35 9:44 -- 9:52
3 9:15 9:30 9:40 -- 9:57 -- 10:05
3 9:31 9:47 -- -- -- -- --
33 -- -- -- 10:28 10:37 -- 10:45
3 9:45 10:00 10:10 -- 10:27 -- 10:35
3 10:30 10:45 10:55 -- 11:12 -- 11:20
33 -- -- -- 11:19 11:28 -- 11:36
3 11:10 11:28 11:39 -- 11:56 -- 12:07
33 -- -- -- 12:00 12:09 -- 12:17
3 11:40 11:58 12:09 -- 12:26 -- 12:37
33 -- -- -- 12:43 12:52 -- 1:00
3 12:10 12:26 -- -- -- -- --
3 12:30 12:48 12:59 -- 1:16 -- 1:27
33 -- -- -- 1:28 1:37 -- 1:45
3 1:11 1:29 1:40 -- 1:57 -- 2:08
3 12:50 1:06 -- -- -- -- --
34 -- -- -- 2:03 2:11 2:20 --
33 -- -- -- 2:21 2:30 -- 2:39
3 1:30 1:46 -- -- -- -- --
3 1:50 2:08 2:19 -- 2:36 -- 2:47
3 2:10 2:26 -- -- -- -- --
34 -- -- -- 2:53 3:01 3:10 --
3 2:35 2:53 3:04 -- 3:22 -- 3:32
33 -- -- -- 3:05 3:14 -- 3:23
3 3:00 3:16 -- -- -- -- --
3 3:20 3:38 3:49 -- 4:07 -- 4:17
33 -- -- -- 4:04 4:13 -- 4:22
34 -- -- -- 4:17 4:25 4:34 --
3 3:50 4:08 4:19 -- 4:37 -- 4:47
33 -- -- -- 4:52 5:01 -- 5:10
3 4:42 5:00 5:11 -- 5:29 -- 5:39
33 -- -- -- 5:48 5:57 -- 6:06
3 5:25 5:43 5:54 -- 6:12 -- 6:22
3 6:10 6:26 6:36 -- 6:52 -- 7:00
3 6:50 7:06 7:16 -- 7:32 -- 7:40
3 7:30 7:46 7:56 -- 8:12 -- 8:20
ROUTE #JPLLa Cañada High SchoolFoothill @ CornishonVerdugo @ HonoluluGlendale Community CollegeHarvard @ Louise

G F E C B A
3 5:11 -- 5:19 5:36 5:45 5:56
3 6:04 -- 6:12 6:29 6:38 6:49
3 6:26 -- 6:34 6:51 7:00 7:11
33 6:44 -- 6:51 7:03 -- --
3 6:50 -- 6:58 7:15 7:24 7:35
33 7:23 -- 7:30 7:42 -- --
3 7:34 -- 7:42 7:59 8:08 8:19
3 7:50 -- 7:58 8:15 8:24 8:35
3 8:07 -- 8:16 8:34 8:43 8:57
33 8:13 -- 8:22 8:34 -- --
3 -- -- -- -- 9:10 9:24
3 8:39 -- 8:48 9:06 9:15 9:29
33 9:10 -- 9:19 9:31 -- --
3 -- -- -- -- 9:50 10:04
3 9:21 -- 9:30 9:48 9:57 10:11
33 9:53 -- 10:02 10:14 -- --
3 10:06 -- 10:15 10:33 10:42 10:56
33 10:46 -- 10:55 11:07 -- --
3 10:36 -- 10:45 11:03 11:12 11:26
3 11:21 -- 11:31 11:51 12:00 12:15
33 11:37 -- 11:46 11:58 -- --
3 -- -- -- -- 12:29 12:44
3 12:08 -- 12:18 12:38 12:47 1:02
33 12:18 -- 12:27 12:39 -- --
3 -- -- -- -- 1:09 1:24
3 12:38 -- 12:48 1:08 1:17 1:32
33 1:01 -- 1:10 1:22 -- --
3 -- -- -- -- 1:49 2:04
3 1:28 -- 1:38 1:58 2:07 2:22
33 1:46 -- 1:55 2:07 -- --
3 2:09 -- 2:19 2:40 2:49 3:03
3 -- -- -- -- 2:29 2:43
34 -- 2:28 2:39 2:53 -- --
3 2:48 -- 2:58 3:19 3:28 3:42
33 2:39 -- 2:49 3:02 -- --
3 -- -- -- -- 3:19 3:33
34 -- 3:22 3:33 3:47 -- --
33 3:24 -- 3:34 3:47 -- --
3 3:34 -- 3:44 4:05 4:14 4:28
3 4:18 -- 4:28 4:49 4:58 5:12
33 4:22 -- 4:32 4:45 -- --
34 -- 4:35 4:46 5:00 -- --
3 4:57 -- 5:07 5:28 5:37 5:51
33 5:10 -- 5:18 5:31 -- --
3 5:40 -- 5:50 6:11 6:20 6:34
33 6:06 -- 6:14 6:26 -- --
3 6:23 -- 6:32 6:50 7:00 7:13
3 7:00 -- 7:09 7:27 7:37 7:50
3 7:40 -- 7:49 8:07 8:17 8:30
3 8:20 -- 8:29 8:47 8:57 9:10
Harvard @ LouiseGlendale Community CollegeHonolulu @ MarketLa Crescenta@ Montrose

A B C H
9:10 9:24 9:34 9:44
-- -- -- --
10:00 10:14 10:24 10:34
10:25 10:39 10:49 10:59
10:50 11:04 11:14 11:24
11:15 11:31 11:40 11:51
11:40 11:56 12:05 12:16
12:15 12:31 12:40 12:51
12:40 12:56 1:05 1:16
1:05 1:21 1:30 1:41
1:30 1:46 1:55 2:06
1:55 2:11 2:20 2:31
2:20 2:35 2:45 2:55
2:45 3:00 3:10 3:20
3:10 3:25 3:35 3:45
3:35 3:50 4:00 4:10
4:05 4:20 4:30 4:40
4:30 4:45 4:55 5:05
4:55 5:10 5:20 5:30
La Crescenta@ MontroseVerdugo @ HonoluluGlendale Community CollegeHarvard @ Louise

H C B A
9:44 9:52 10:01 10:14
10:09 10:17 10:26 10:39
10:34 10:42 10:51 11:04
10:59 11:07 11:16 11:29
11:24 11:33 11:42 11:56
11:51 12:00 12:09 12:23
12:16 12:25 12:34 12:48
12:51 1:00 1:09 1:23
1:16 1:25 1:34 1:48
1:41 1:50 1:59 2:13
2:06 2:14 2:24 2:36
2:31 2:39 2:49 3:01
2:55 3:03 3:13 3:25
3:20 3:28 3:38 3:50
3:45 3:53 4:03 4:15
4:10 4:18 4:28 4:40
4:40 4:48 4:58 5:10
5:05 5:13 5:23 5:35
5:30 5:38 5:48 6:00
BEELINE ROUTE 3/31:
• Route 3 operates Monday - Friday from Downtown to JPL • Route 31 operates Saturday from Downtown to La Crescenta Only • § Trips highlighted in blue operate Aug-Jun on school days only from Downtown to Glendale College (GCC)
LCF SHUTTLE ROUTE 33/34:
• Route 33 operates Monday - Friday from Montrose to JPL • Route 34 operates Monday - Friday from Montrose to LCHS - School Year Only
To Jet Propulsion Lab (JPL) To Downtown Glendale To La Crescenta / Route 31 To Downtown Glendale / Route 31 PM times are in BOLD. Times are approximate.

Schedules are subject to change.

PASSENGER SAFETY AND COMFORT
• Buses are designed to accommodate standing passengers.

If you are seated, please offer your seat to senior and disabled riders.
• Please stand behind the yellow “standee-lines” located on the floor by the front and rear doors.
• Eating, drinking, littering, smoking and use of simulated smoking devices are not permitted on the bus.
• Non-alcoholic beverages may be carried in threaded, sealed, non-spill containers. Cardboard or foam cups with lids are not allowed.
• Please use earphones to listen to electronic devices and speak softly on cell phones.

NORTHBOUND - Weekdays SOUTHBOUND - Weekdays NORTHBOUND - Saturday SOUTHBOUND - Saturday 3/31
§
§
§
§
§
§
§
§
§
§
§
§
§
§
806 of 1291

GENERAL INFORMATION
BEELINE HOLIDAYS (NO SERVICE):

Use your smartphone, desktop, tablet, or laptop by going to GlendaleBeeline.com or NextBus.com.

Beeline bus arrival information is also available on
various mobile apps like Transit, Moovit and NextBus.

To receive text/SMS arrival information:

Send to: 41411
Message: nbus Glendale
Then follow the prompts or input the stop ID number after Glendale (i.e., nbus Glendale 124).

Glendale
Transportation Center (GTC)
to Glendale Galleria
Effective: 11/15/2020
VIA: Chevy Chase Dr, Broadway,
Harvard St, Central Av
General Operating Hours:

Monday - Friday 6:00am - 6:45pm
Saturday & Sunday 9:00am - 5:00pm
4 CITY OF GLENDALE, CA
For BEELINE Information:

GlendaleBeeline.com
(818) 548-3960

FO R EST LAW N

M E M O R IAL PA R K
Central
Library
& Park
Roosevelt
MS
Adult
Rec.

Center
Daily HS
Maple Park
Horace
Mann ES
GCCGarfield
Memorial
John
Muir
ES
Americana
Civic
Center
Fashion
Center
Palmer
Park
Adams Square
SSA
Verdugo
Jobs
Center
5 6 6
5 11
1 11
3 3
11 8
180
180
8 8
12 5
1 94
92 92
92 94
180
603
603
94 501
501
90 TS ESI UOL S

WILSON AV

TSLEBASI S TSLEBASI N

TS RADEC N

E MAPLE ST

E GARFIELD AV

E ACACIA AVE

E PALMER AV
W Chevy Chase Dr

MAGNOLIA AV

TS S MADA N TS S MADA S TS S MADA S
E Harvard St
vAl art ne C S
r DesahCyvehC S r DesahCyvehC N
l B dnar B N
E Broadway
l B dnar B S
S Glendale
Av
N Glendale Av
E Colorado St

W LAUREL ST

SAN FERNANDO RD

W LOS FELIZ RD

CARLTON DR

TS NOTYOB

RD ECYOB AL
Gardena Av
W Chevy Chase Dr
S Central Av
N
LEGEND
A
Route 4
Other Beeline Routes
Timepoint
Bus Stop
Landmark
# Metro Route
#
B
C
D
E
H
Marshall
ES

GLENDALE

GALLERIA

GLENDALE

TRANSPORTATION
A807 of 1291 CENTER
NORTHBOUND - Weekdays Glendale Transportation Center Chevy Chase@ Brand Chevy Chase@ Garfield Glendale @ BroadwayColorado @ Central

A B C D E
5:56 6:01 6:07 6:15 6:27
THEN SERVICE EVERY 10 MINUTES UNTIL
6:58 7:03 7:09 7:17 7:29
THEN SERVICE EVERY 10 MINUTES UNTIL
7:49 7:54 8:01 8:08 8:20
THEN SERVICE EVERY 10 MINUTES UNTIL
9:00 9:05 9:12 9:19 9:31
THEN SERVICE EVERY 10 MINUTES UNTIL
10:01 10:06 10:13 10:20 10:32
THEN SERVICE EVERY 10 MINUTES UNTIL
11:12 11:18 11:25 11:33 11:45
11:24 11:30 11:37 11:45 11:57
11:33 11:39 11:46 11:54 12:06
11:45 11:51 11:58 12:06 12:18
11:55 12:01 12:08 12:16 12:28
12:07 12:13 12:20 12:28 12:40
12:20 12:26 12:33 12:41 12:53
THEN SERVICE EVERY 10 MINUTES UNTIL
12:51 12:57 1:04 1:12 1:24
1:01 1:07 1:14 1:22 1:34
1:13 1:19 1:26 1:34 1:46
1:26 1:32 1:39 1:47 1:59
THEN SERVICE EVERY 10 MINUTES UNTIL
1:57 2:03 2:10 2:18 2:30
2:07 2:13 2:20 2:28 2:40
2:20 2:26 2:33 2:41 2:53
2:35 2:41 2:48 2:56 3:08
2:43 2:49 2:56 3:04 3:16
2:54 3:00 3:07 3:15 3:27
3:05 3:11 3:18 3:26 3:38
3:15 3:21 3:28 3:36 3:48
3:30 3:36 3:43 3:51 4:03
3:51 3:57 4:04 4:12 4:24
4:00 4:06 4:13 4:21 4:33
4:10 4:16 4:23 4:31 4:43
4:21 4:27 4:34 4:42 4:54
4:31 4:37 4:44 4:52 5:04
4:46 4:52 4:59 5:07 5:19
5:00 5:06 5:13 5:21 5:33
5:10 5:16 5:23 5:31 5:43
5:20 5:26 5:33 5:41 5:53
5:27 5:33 5:40 5:48 6:00
5:37 5:43 5:50 5:58 6:10
5:52 5:58 6:05 6:13 6:25
To Glendale Galleria
NORTHBOUND - Weekends Glendale Transportation Center Chevy Chase@ Brand Chevy Chase@ Garfield Glendale @ Broadway Colorado @ Central

A B C D E
9:00 9:05 9:11 9:18 9:29
9:20 9:25 9:31 9:38 9:49
9:40 9:45 9:51 9:58 10:09
10:00 10:05 10:11 10:18 10:29
10:20 10:25 10:31 10:38 10:49
10:40 10:45 10:51 10:58 11:09
11:00 11:06 11:12 11:19 11:31
11:20 11:26 11:32 11:39 11:51
11:40 11:46 11:52 11:59 12:11
12:11 12:17 12:23 12:30 12:42
12:31 12:37 12:43 12:50 1:02
12:51 12:57 1:03 1:10 1:22
1:12 1:18 1:24 1:31 1:43
1:32 1:38 1:44 1:51 2:03
1:52 1:58 2:04 2:11 2:23
2:13 2:19 2:24 2:31 2:43
2:35 2:41 2:46 2:53 3:05
2:55 3:01 3:06 3:13 3:25
3:23 3:29 3:34 3:41 3:53
3:45 3:51 3:56 4:03 4:15
4:05 4:11 4:16 4:23 4:35
4:25 4:31 4:36 4:43 4:55
To Glendale Galleria
4 SOUTHBOUND - Weekdays Colorado @ Central Broadway @ Glendale Chevy Chase @ Garfield Chevy Chase @ BrandGlendale Transportation Center

E D C B A
6:27 6:33 6:40 6:47 6:52
THEN SERVICE EVERY 10 MINUTES UNTIL
7:29 7:35 7:42 7:49 7:54
THEN SERVICE EVERY 10 MINUTES UNTIL
8:20 8:26 8:33 8:40 8:45
THEN SERVICE EVERY 10 MINUTES UNTIL
9:31 9:37 9:44 9:51 9:56
THEN SERVICE EVERY 10 MINUTES UNTIL
10:32 10:38 10:45 10:52 10:57
THEN SERVICE EVERY 10 MINUTES UNTIL
11:34 11:41 11:48 11:55 12:01
11:45 11:52 11:59 12:06 12:12
11:57 12:04 12:11 12:18 12:24
12:06 12:13 12:20 12:27 12:33
12:18 12:25 12:32 12:39 12:45
12:28 12:35 12:42 12:49 12:55
12:40 12:47 12:54 1:01 1:07
12:53 1:00 1:07 1:14 1:20
THEN SERVICE EVERY 10 MINUTES UNTIL
1:24 1:31 1:38 1:45 1:51
1:34 1:41 1:48 1:55 2:01
1:46 1:53 2:00 2:07 2:13
1:59 2:06 2:13 2:20 2:26
THEN SERVICE EVERY 10 MINUTES UNTIL
2:30 2:37 2:44 2:52 2:58
2:40 2:47 2:54 3:02 3:08
2:53 3:00 3:07 3:15 3:21
3:08 3:15 3:22 3:30 3:36
3:16 3:23 3:30 3:38 3:44
3:27 3:34 3:41 3:49 3:55
3:38 3:45 3:52 4:00 4:06
3:48 3:55 4:02 4:10 4:16
4:03 4:10 4:17 4:25 4:31
4:24 4:31 4:38 4:46 4:52
4:33 4:40 4:47 4:55 5:01
4:43 4:50 4:57 5:05 5:11
4:54 5:01 5:08 5:16 5:22
5:04 5:11 5:18 5:26 5:32
5:19 5:26 5:33 5:41 5:47
5:33 5:40 5:47 5:55 6:01
5:43 5:50 5:57 6:05 6:11
5:53 6:00 6:07 6:15 6:21
6:00 6:05 6:12 6:18 6:23
6:10 6:15 6:22 6:28 6:33
6:25 6:30 6:37 6:43 6:48
To Glendale Transportation Center
PM times are in BOLD. Times are approximate.

Schedules are subject to change.

SOUTHBOUND - Weekends Colorado @ Central Broadway @ Glendale Chevy Chase@ Garfield Chevy Chase@ BrandGlendale Transportation Center

E D C B A
9:29 9:36 9:42 9:49 9:53
9:49 9:56 10:02 10:09 10:13
10:09 10:16 10:22 10:29 10:33
10:29 10:36 10:42 10:49 10:53
10:49 10:56 11:02 11:09 11:13
11:09 11:16 11:22 11:28 11:33
11:31 11:38 11:44 11:50 11:55
11:51 11:58 12:04 12:10 12:15
12:11 12:18 12:24 12:30 12:35
12:42 12:49 12:55 1:01 1:06
1:02 1:09 1:15 1:21 1:26
1:22 1:29 1:35 1:41 1:46
1:43 1:50 1:56 2:02 2:07
2:03 2:10 2:16 2:22 2:27
2:23 2:30 2:36 2:42 2:47
2:43 2:50 2:56 3:02 3:07
3:05 3:12 3:18 3:24 3:29
3:25 3:32 3:38 3:44 3:49
3:53 4:00 4:06 4:12 4:17
4:15 4:22 4:28 4:34 4:39
4:35 4:42 4:48 4:54 4:59
4:55 5:02 5:08 5:14 5:19
To Glendale Transportation Center

PASSENGER SAFETY AND COMFORT
• Buses are designed to accommodate standing passengers.

Monday - Friday 6:30am - 6:30pm
Saturday 9:00am - 5:00pm
Sunday No Service
5 GENERAL INFORMATION
BEELINE HOLIDAYS (NO SERVICE):

Use your smartphone, desktop, tablet, or laptop by going to GlendaleBeeline.com or NextBus.com.

Beeline bus arrival information is also available on
various mobile apps like Transit, Moovit and NextBus.

To receive text/SMS arrival information:

Send to: 41411
Message: nbus Glendale
Then follow the prompts or input the stop ID number after Glendale (i.e., nbus Glendale 124).

CITY OF GLENDALE, CA
For BEELINE Information:

GlendaleBeeline.com
(818) 548-3960
Galleria Americana
Glendale
Library &
Park
Roosevelt MS
Adult
Rec.

Center
Fremont Park
Toll
MS
Keppel
ES
Columbus ES
HOOVER

HIGH SCHOOL
Casa Adobe
de San Rafael
DPSS
SSA
12 12
4 1
1 4 6
4 1
4 11
11 11
6 6
6 6
7 7
7 603
7 4
603
94 501
180
92 92
92 94
94 180
501
501
501
Concord St
Glenwood Rd
N Pacific
Av
W Colorado St

W BROADWAY

VALARTNEC N

LB DNARB N

GOODE AV

SANCHEZ DR
San Fernando Rd
Chevy Chase Dr

RIVERDALE DR

VINE ST

W LOMITA AV

W WINDSOR RD

W HARVARD ST

W WILSON AV
IVY ST

W CALIFORNIA AV

W LEXINGTON AV

E GLENOAKS BL

W DORAN ST

ARDEN AV

PALM DR

W STOCKER ST DOROTHY DR
W Stocker St

W DRYDEN ST

HTRO WLI NNEK
vAcifi caP N
S Central Av

VA SUB MUL OC S

PACIFIC

COMMUNITY

CENTER & PARK
Edison
ES
N
5 134
134
LEGEND
A
Route 5
Route 5
(Southbound only)
Other Beeline Routes
Timepoint
Bus Stop
Landmark
Metro Route
LADOT Route
#
#
549 549
#
A
D
B
C
A
809 of 1291
NORTHBOUND - Weekdays Pacific @ Riverdale Pacific @ Doran Glenwood @ Concord
A B C
6:27 6:32 6:38
6:44 6:49 6:55
7:01 7:06 7:12
7:18 7:23 7:29
7:38 7:43 7:49
7:40 7:45 7:51
7:58 8:03 8:09
8:05 8:10 8:16
8:17 8:22 8:28
8:35 8:40 8:46
9:03 9:08 9:14
9:21 9:26 9:32
9:39 9:44 9:50
9:57 10:02 10:08
10:15 10:20 10:26
10:33 10:38 10:44
10:51 10:56 11:02
11:09 11:14 11:20
11:28 11:33 11:39
11:46 11:51 11:57
12:05 12:10 12:16
12:23 12:28 12:34
12:52 12:57 1:03
1:10 1:15 1:21
1:29 1:34 1:40
1:47 1:53 1:59
2:06 2:12 2:18
2:27 2:33 2:39
2:46 2:52 2:58
3:08 3:14 3:20
3:27 3:33 3:39
3:54 4:00 4:06
4:18 4:24 4:30
4:45 4:51 4:57
4:59 5:05 5:11
5:26 5:32 5:38
6:07 6:12 6:18
NORTHBOUND - Saturday Pacific @ Riverdale Pacific @ Doran Glenwood @ Concord
A B C
9:00 9:04 9:09
9:34 9:38 9:43
10:08 10:12 10:17
10:42 10:46 10:51
11:26 11:30 11:35
12:00 12:04 12:09
12:34 12:38 12:43
1:08 1:12 1:17
1:54 1:59 2:05
2:32 2:37 2:43
3:10 3:15 3:21
3:48 3:53 3:59
4:36 4:41 4:47
SOUTHBOUND - Weekdays Glenwood @ Concord Pacific @ Doran Central @ Chevy Chase Pacific @ Riverdale

C B D A
6:38 6:44 6:51 6:59
6:55 7:01 7:08 7:16
7:12 7:18 7:25 7:33
7:29 7:35 7:42 7:50
7:51 7:57 8:04 8:12
8:10 8:16 8:22 8:30
8:28 8:34 8:40 8:48
8:46 8:52 8:58 9:06
9:14 9:20 9:26 9:34
9:32 9:38 9:44 9:52
9:50 9:56 10:02 10:10
10:08 10:14 10:20 10:28
10:26 10:32 10:38 10:46
10:44 10:50 10:56 11:04
11:02 11:08 11:15 11:23
11:20 11:26 11:33 11:41
11:39 11:45 11:52 12:00
11:57 12:03 12:10 12:18
12:16 12:22 12:29 12:37
12:34 12:40 12:47 12:55
1:03 1:09 1:16 1:24
1:21 1:27 1:34 1:42
1:40 1:46 1:53 2:01
1:59 2:06 2:14 2:23
2:18 2:25 2:33 2:42
2:39 2:46 2:54 3:03
2:58 3:05 3:13 3:22
3:20 3:27 3:35 3:44
3:39 3:46 3:54 4:03
3:43 3:50 3:58 4:07
4:06 4:13 4:21 4:30
4:30 4:37 4:45 4:54
4:57 5:04 5:12 5:21
5:11 5:17 5:23 5:31
5:38 5:45 5:53 6:02
6:18 6:24 6:30 6:38
SOUTHBOUND - Saturday Glenwood @ Concord Pacific @ Doran Central @ Chevy Chase Pacific @ Riverdale

C B D A
9:09 9:15 9:21 9:29
9:43 9:49 9:55 10:03
10:17 10:23 10:29 10:37
10:51 10:57 11:03 11:11
11:35 11:41 11:47 11:55
12:09 12:15 12:21 12:29
12:43 12:49 12:55 1:03
1:17 1:24 1:31 1:39
2:05 2:12 2:19 2:27
2:43 2:50 2:57 3:05
3:21 3:28 3:35 3:43
3:59 4:06 4:13 4:21
4:47 4:54 5:01 5:09
To Hoover High School To Pacific Park To Hoover High School To Pacific Park 5 PM times are in BOLD. Times are approximate.

Schedules are subject to change.
§ Trips highlighted in green operate Aug-Jun on school days only.

PM times are in BOLD. Times are approximate.

Schedules are subject to change.

PASSENGER SAFETY AND COMFORT
• Buses are designed to accommodate standing passengers.

Monday - Friday 6:30am - 6:30pm
Saturday 9:00am - 5:00pm
Sunday No Service
6 GENERAL INFORMATION
BEELINE HOLIDAYS (NO SERVICE):

Use your smartphone, desktop, tablet, or laptop by going to GlendaleBeeline.com or NextBus.com.

Beeline bus arrival information is also available on
various mobile apps like Transit, Moovit and NextBus.

To receive text/SMS arrival information:

Send to: 41411
Message: nbus Glendale
Then follow the prompts or input the stop ID number after Glendale (i.e., nbus Glendale 124).

CITY OF GLENDALE, CA
For BEELINE Information:

GlendaleBeeline.com
(818) 548-3960
Civic
Center
FashionCenter
Americana Galleria
CentralLibrary& Park
DPSS
SSA
AdultRec.Ctr.

Adventist
Health
GCCGarfield
11 1
12 12
5 5
4 4 4 3
3 4
603
603
4 8
8 4
501 549 549
1 9294
501
180
501
180
94 685
90 90
549
11 E Colorado St

VA SUB MUL OC N

DORAN ST

RIVERDALE DR

W ELK AV

VA SUB MUL OC S

VALARTNEC S

TS ESI UOL S

TS S MADA S

RD ESAHC YVEHC S

TS REHCSI F

RD RRAC

TS SUP MAC W

VA RI AL CNI S

TS S MADA N

E WILSON AV

TS TTEREVE E

TS ESI UOL N

VALARTNEC N

LB DNARB S
San Fernando Rd

LB DNARB N
dR ogudr eV
W Broadway
W Colorado St E Colorado St
vAcifi caP N

N GLENDALE AV

S GLENDALE VA
E Broadway
134
134
2 GOODE AV

SANCHEZ DR

CHEVY CHASE DR
N
LEGE
N
D
A
Route 6Other Beeline RoutesTimepointBus StopLandmarkMetro RouteLADOT Route #
##

GLENDALE
HIGH
SCHOOL Carr
Park
HolyFamily
409
H
B
C
Edison ES
Roosevelt
MS

PACIFIC

COMMUNIT
Y

CENTER & PARK
A
5 5
5 811 of 1291
EASTBOUND - Weekdays Pacific @ Riverdale Colorado @ Glendale Broadway @ Sinclair
A B C
6:14 6:22 6:29
6:30 6:38 6:45
6:46 6:54 7:01
7:02 7:10 7:17
7:18 7:26 7:33
7:34 7:42 7:49
7:54 8:02 8:09
8:10 8:19 8:27
8:42 8:51 8:59
9:00 9:09 9:17
9:22 9:31 9:39
9:42 9:51 9:59
10:02 10:11 10:19
10:22 10:31 10:39
10:52 11:01 11:09
11:12 11:22 11:31
11:34 11:44 11:53
11:56 12:06 12:15
12:18 12:28 12:37
12:40 12:50 12:59
1:02 1:12 1:21
1:24 1:34 1:43
1:46 1:56 2:05
2:08 2:19 2:28
2:40 2:51 3:00
3:03 3:14 3:23
3:25 3:36 3:45
3:48 3:59 4:08
4:10 4:21 4:30
4:43 4:54 5:03
5:05 5:16 5:25
5:28 5:39 5:48
5:50 6:01 6:10
EASTBOUND - Saturday Pacific @ Riverdale Colorado @ Glendale Broadway @ Sinclair
A B C
9:00 9:09 9:17
9:20 9:29 9:37
9:39 9:48 9:56
9:59 10:08 10:16
10:18 10:27 10:35
10:37 10:46 10:54
11:06 11:16 11:24
11:25 11:35 11:43
11:48 11:58 12:06
12:07 12:17 12:25
12:30 12:40 12:48
12:49 12:59 1:07
1:22 1:32 1:40
1:41 1:51 1:59
2:06 2:16 2:24
2:21 2:31 2:39
2:47 2:57 3:05
3:02 3:12 3:20
3:39 3:49 3:57
3:54 4:04 4:12
4:24 4:34 4:42
4:39 4:49 4:57
WESTBOUND - Weekdays Broadway @ Sinclair Colorado @ Glendale Pacific @ Riverdale
C B A
6:29 6:37 6:44
6:45 6:53 7:00
7:01 7:09 7:16
7:17 7:25 7:32
7:33 7:41 7:48
7:49 7:57 8:04
8:09 8:18 8:26
8:27 8:36 8:44
8:59 9:08 9:16
9:17 9:26 9:34
9:39 9:48 9:56
9:59 10:08 10:16
10:19 10:28 10:36
10:39 10:48 10:56
11:09 11:20 11:28
11:31 11:42 11:50
11:53 12:04 12:12
12:16 12:27 12:35
12:38 12:49 12:57
1:00 1:11 1:19
1:22 1:33 1:41
1:44 1:55 2:03
2:06 2:17 2:25
2:29 2:40 2:48
3:01 3:12 3:20
3:24 3:35 3:43
3:46 3:57 4:05
4:09 4:20 4:28
4:31 4:42 4:50
5:04 5:15 5:23
5:26 5:37 5:45
5:49 6:00 6:08
6:11 6:22 6:30
WESTBOUND - Saturday Broadway @ Sinclair Colorado @ Glendale Pacific @ Riverdale
C B A
9:17 9:26 9:33
9:37 9:46 9:53
9:56 10:05 10:12
10:16 10:25 10:32
10:35 10:44 10:51
10:54 11:03 11:10
11:24 11:34 11:43
11:43 11:53 12:02
12:06 12:16 12:25
12:25 12:35 12:44
12:48 12:58 1:07
1:07 1:17 1:26
1:40 1:50 1:59
1:59 2:09 2:18
2:24 2:34 2:43
2:39 2:49 2:58
3:05 3:15 3:24
3:20 3:30 3:39
3:57 4:07 4:16
4:12 4:22 4:31
4:42 4:52 5:01
4:57 5:07 5:16
To Glendale High School To Pacific Park To Glendale High School To Pacific Park PM times are in BOLD. Times are approximate.

Schedules are subject to change.
6 PASSENGER SAFETY AND COMFORT
• Buses are designed to accommodate standing passengers.

Monday - Friday 6:30am - 7:00pm
Saturday 9:00am - 5:30pm
Sunday No Service
7 GENERAL INFORMATION
BEELINE HOLIDAYS (NO SERVICE):

Use your smartphone, desktop, tablet, or laptop by going to GlendaleBeeline.com or NextBus.com.

Beeline bus arrival information is also available on
various mobile apps like Transit, Moovit and NextBus.

To receive text/SMS arrival information:

Send to: 41411
Message: nbus Glendale
Then follow the prompts or input the stop ID number after Glendale (i.e., nbus Glendale 124).

CITY OF GLENDALE, CA
For BEELINE Information:

GlendaleBeeline.com
(818) 548-3960
VE RDU
G
O
M

O UN TAI N S
G

R IFFIT H
PA
R
K
Hoover HS
TollMS
KeppelES
SalemLutheran
Betty Davis
Picnic Area
Pacific
Community
Center & Park
Verdugo
Park
DMV
Galleria
a merican A
FremontPark
PelanconiPark
Casa Adobe deSan Rafael
GriffithManorPark
SSA
Jefferson
ES
94 180
92 9294
94 603
90 501
501
501
180
501
549
549

HIGHLAND VA

PALM DR

DOROTH DR Y

COLUMBUS VA

VALARTNEC
Civic
Auditorium
CALLE

VAQUERO

TS NOSKCAJ

GRANDVIEW

ALLEN AV

THOMPSON AV

WESTERN AV

JUSTIN AV

SONORA AV

ROSEDALE AV

GRANDVIEW VA
Glenwood Rd

GR YNOLD A VA

LAKE ST
Glendale Av
Verdugo Rd
Towne St Cañada Bl
t S dr ocnoC
Pacific vA
l B dnar B
Sonora Av
Western Av
Victory Bl
Alameda Av
Flower St
San Fernando Rd
San Fernando Rd
Glenoaks Bl Stocker St
Glenoaks Bl

GLENOAKS BL

MOUNTAIN ST

DRYDEN ST

FAIRVIEW AV

VA HTRO WLI NEK

VERDUGO RD
Monterey Rd
CAÑADA BL

ST AV GENE

E COLORADO ST

N BRAND BL

VAL N CENTRA
5 134
5 5
15 56 6
12 12
6 6
6 4 4
8 8
4 3
3 1
11 11
5 Wilson
MS

RIVERSIDERANCH
O
A
B
C
D
E

GLENDALECOMMUNIT
Y

COLLEGE
LEGE
N
D
A
Route 7Other Beeline RoutesTimepointBus StopLandmarkMetro RouteLADOT Route #
N #
#
A
813 of 1291
EASTBOUND - Weekday Victory @ Western Glenoaks @ Western Hoover High School Glendale @MontereyGlendale College - Cañada

A B C D E
6:18 6:29 6:43 6:57 7:02
6:51 7:02 7:16 7:31 7:36
7:30 7:41 7:55 8:10 8:15
7:50 8:01 8:15 8:30 8:35
8:00 8:10 8:23 8:36 8:41
8:30 8:40 8:53 9:06 9:11
9:05 9:15 9:28 9:41 9:46
9:30 9:40 9:53 10:06 10:11
10:00 10:10 10:23 10:36 10:41
10:35 10:45 10:58 11:11 11:16
11:10 11:20 11:32 11:45 11:50
11:40 11:50 12:02 12:15 12:20
12:20 12:30 12:42 12:55 1:00
12:45 12:55 1:07 1:20 1:25
1:15 1:25 1:37 1:50 1:55
1:54 2:04 2:16 2:29 2:34
2:20 2:31 2:45 2:58 3:04
2:55 3:06 3:20 3:33 3:39
3:30 3:41 3:55 4:08 4:14
4:00 4:11 4:25 4:38 4:44
4:45 4:56 5:10 5:23 5:29
5:20 5:31 5:45 5:58 6:04
5:50 6:01 6:15 6:28 6:34
WESTBOUND - Weekday Glendale College - Towne Glendale @ Monterey Hoover High School Glenoaks @ WesternVictory @ Western

E D C B A
7:05 7:10 7:21 7:32 7:44
7:40 7:45 7:56 8:07 8:19
8:20 8:25 8:35 8:46 8:58
8:50 8:55 9:05 9:16 9:28
9:15 9:20 9:30 9:41 9:53
9:50 9:55 10:05 10:16 10:28
10:25 10:30 10:40 10:51 11:03
10:55 11:00 11:10 11:21 11:33
11:30 11:34 11:45 11:58 12:10
12:00 12:04 12:15 12:28 12:40
12:30 12:34 12:45 12:58 1:10
1:10 1:14 1:25 1:38 1:50
1:35 1:39 1:50 2:03 2:15
2:05 2:10 2:22 2:35 2:49
2:40 2:45 2:57 3:10 3:24
3:00 3:05 3:17 3:30 3:44
3:10 3:15 3:27 3:40 3:54
3:20 3:25 3:37 3:50 4:04
3:55 4:00 4:12 4:25 4:39
4:30 4:35 4:47 5:00 5:14
5:00 5:05 5:17 5:30 5:44
5:35 5:40 5:52 6:05 6:19
6:10 6:15 6:27 6:40 6:54
To Glendale Community College To Riverside Rancho
PM times are in BOLD. Times are approximate.

Schedules are subject to change.
§ Trips highlighted in pink operate Aug-Jun on school days only.

EASTBOUND - Saturday Victory @ Western Glenoaks @ Western Hoover High School Glendale @MontereyGlendale College - Cañada

A B C D E
9:00 9:09 9:20 9:31 9:35
9:40 9:49 10:00 10:11 10:15
10:20 10:29 10:40 10:51 10:55
11:00 11:09 11:20 11:31 11:36
11:45 11:54 12:05 12:16 12:21
12:25 12:34 12:45 12:56 1:01
1:20 1:29 1:40 1:51 1:56
2:00 2:09 2:20 2:31 2:35
2:40 2:49 3:00 3:11 3:15
3:20 3:29 3:40 3:51 3:55
4:00 4:09 4:20 4:31 4:35
WESTBOUND - Saturday Glendale College - Towne Glendale @ Monterey Hoover High School Glenoaks @ WesternVictory @ Western

E D C B A
9:45 9:49 9:58 10:08 10:20
10:25 10:29 10:38 10:48 11:00
11:05 11:09 11:18 11:29 11:41
11:45 11:49 11:58 12:09 12:21
12:40 12:44 12:53 1:04 1:16
1:20 1:24 1:33 1:44 1:56
2:05 2:09 2:18 2:28 2:39
2:45 2:49 2:58 3:08 3:19
3:25 3:29 3:38 3:48 3:59
4:05 4:09 4:18 4:28 4:39
4:55 4:59 5:08 5:18 5:29
To Glendale Community College To Riverside Rancho

PASSENGER SAFETY AND COMFORT
• Buses are designed to accommodate standing passengers.

Schedules are subject to change.
814 of 1291
Glendale Transportation
Center (GTC) to Glendale
Community College (GCC)
Effective: 11/15/2020
VIA: Glendale Av, San Fernando Rd
General Operating Hours:

Monday - Friday 6:00am - 6:30pm
Saturday 9:00am - 5:30pm
Sunday No Service
8 GENERAL INFORMATION
BEELINE HOLIDAYS (NO SERVICE):

Use your smartphone, desktop, tablet, or laptop by going to GlendaleBeeline.com or NextBus.com.

Beeline bus arrival information is also available on
various mobile apps like Transit, Moovit and NextBus.

To receive text/SMS arrival information:

Send to: 41411
Message: nbus Glendale
Then follow the prompts or input the stop ID number after Glendale (i.e., nbus Glendale 124).

CITY OF GLENDALE, CA
For BEELINE Information:

GlendaleBeeline.com
(818) 548-3960

FO R EST LAW N

M E M O R IAL PA R K

VE RDU GO

M O UN TAI N S
Galleria
Roosevelt
MS
Holy
Family
Memorial
Horace
Mann ES
GCCGarfield
Maple Park
Americana
Civic
Center
RD White ES
Daily HS
Fashion
Center
Glendale
Plaza
Wilson
MS

GLENDALE

COMMUNITY

COLLEGE
College View
Adult Rec.

Center

GLENDALE

TRANSPORTATION
CENTER
Central Library
& Park
SSA
Civic Auditorium

E CHEVY CHASE DR

W LOS FELIZ RD

W PALMER AV

E PALMER AV

E WINDSOR RD

E MAPLE ST

VA SUB MUL OC S

VA SUB MUL OC N

E HARVARD ST

E BROADWAY

E WILSON AV

E CALIFORNIA AVE

N VERDUGO RD E GLENOAKS BL

S VERDUGO RD

VERDUGO RD

E LEXINGTON DR

W STOCKER ST E STOCKER ST

E DORAN ST

MONTEREY RD

E GLENOAKS BL

E LOMITA AV
San Fernando Rd

TOWNE ST
CALLE

VAQUERO

MOUNTAIN ST
603
549 549
409
409
603
90 90
92 92
94 94
90 94
92 92
603
501
501
501
180
90 134
134
2 Glendale Av

E COLORADO ST

LB DNARB S
2 LB DNARB N

VALARTNEC N

VALARTNEC S

TS ESI UOL S

HARVEY DR

TS AVENEG

E CERRITOS AV
Glendale Av
N Verdugo Rd
CAÑADA BL

N VERDUGO RD
Gardena Av
N
LEGEND
A
Route 8
Other Beeline Routes
Timepoint
Bus Stop
Landmark
Metro Route
LADOT Route
#
4 5 4
5 6 6
4 4
3 3
3 7
7 7
7 11
11 12
11 5
11 1
1 1
1 4
6 #
#
3 180
180
H
A
B
C
D
815 of 1291
SOUTHBOUND - Weekdays Glendale College -Towne Glendale @ Broadway Glendale @ Chevy Chase Glendale Transportation Center

E C B A
6:05 6:12 6:18 6:25
6:40 6:47 6:53 7:00
6:56 7:03 7:09 7:16
7:09 7:16 7:22 7:29
7:29 7:36 7:42 7:49
7:45 7:52 7:58 8:05
8:00 8:09 8:16 8:24
8:13 8:22 8:29 8:37
8:35 8:44 8:51 8:59
8:55 9:04 9:11 9:19
9:15 9:24 9:31 9:39
9:45 9:54 10:01 10:09
10:05 10:14 10:21 10:29
10:25 10:34 10:41 10:49
10:45 10:54 11:01 11:09
11:05 11:14 11:22 11:30
11:25 11:34 11:42 11:50
11:45 11:54 12:02 12:10
12:05 12:14 12:22 12:30
12:25 12:34 12:42 12:50
12:45 12:54 1:02 1:10
1:05 1:14 1:22 1:30
1:35 1:44 1:52 2:00
1:55 2:04 2:12 2:20
2:15 2:24 2:32 2:41
2:35 2:44 2:52 3:01
2:55 3:04 3:12 3:21
3:15 3:24 3:32 3:41
3:35 3:44 3:52 4:01
3:48 3:57 4:05 4:14
4:15 4:24 4:32 4:41
4:33 4:42 4:50 4:59
5:05 5:14 5:22 5:31
5:22 5:31 5:39 5:48
5:45 5:54 6:02 6:11
6:00 6:07 6:13 6:20
6:25 6:32 6:38 6:45
To Glendale Transportation Center To Glendale Community College

PASSENGER SAFETY AND COMFORT
• Buses are designed to accommodate standing passengers.

A B C D
6:15 6:22 6:26 6:34
6:30 6:37 6:41 6:49
6:45 6:52 6:56 7:04
7:08 7:15 7:19 7:27
7:19 7:26 7:30 7:38
7:34 7:41 7:45 7:53
7:50 7:57 8:01 8:09
8:09 8:17 8:22 8:30
8:29 8:37 8:42 8:50
8:48 8:56 9:01 9:09
9:15 9:23 9:28 9:36
9:35 9:43 9:48 9:56
9:55 10:03 10:08 10:16
10:15 10:23 10:28 10:36
10:35 10:43 10:48 10:56
10:55 11:03 11:08 11:16
11:15 11:24 11:30 11:39
11:35 11:44 11:50 11:59
11:55 12:04 12:10 12:19
12:15 12:24 12:30 12:39
12:35 12:44 12:50 12:59
1:05 1:14 1:20 1:29
1:25 1:34 1:40 1:49
1:45 1:54 2:00 2:09
2:05 2:15 2:21 2:30
2:25 2:35 2:41 2:50
2:45 2:55 3:01 3:10
3:05 3:15 3:21 3:30
3:21 3:31 3:37 3:46
3:45 3:55 4:01 4:10
4:06 4:16 4:22 4:31
4:35 4:45 4:51 5:00
4:55 5:05 5:11 5:20
5:15 5:25 5:31 5:40
5:35 5:42 5:46 5:54
6:00 6:07 6:11 6:19
To Glendale Community College
NORTHBOUND - Saturday Glendale Transportation Center Glendale @ Chevy Chase Glendale @ Broadway Glendale College - Cañada

A B C D
9:15 9:23 9:28 9:35
9:45 9:53 9:58 10:05
10:10 10:18 10:23 10:30
10:40 10:48 10:53 11:00
11:05 11:14 11:20 11:27
11:39 11:48 11:54 12:01
12:06 12:15 12:21 12:28
12:48 12:57 1:03 1:10
1:16 1:25 1:31 1:38
1:52 2:01 2:07 2:14
2:20 2:29 2:35 2:42
2:52 3:01 3:07 3:14
3:21 3:30 3:36 3:43
3:51 4:00 4:06 4:13
4:21 4:30 4:36 4:43
4:52 5:01 5:07 5:14
To Glendale Transportation Center
SOUTHBOUND - Saturday Glendale College -Towne Glendale @ Broadway Glendale @ Chevy Chase Glendale Transportation Center

E C B A
9:40 9:48 9:55 10:03
10:10 10:18 10:25 10:33
10:35 10:43 10:50 10:58
11:09 11:17 11:24 11:32
11:35 11:43 11:51 11:59
12:09 12:17 12:25 12:33
12:37 12:45 12:53 1:01
1:22 1:30 1:38 1:46
1:50 1:58 2:06 2:14
2:22 2:29 2:37 2:46
2:51 2:58 3:06 3:15
3:21 3:28 3:36 3:45
3:51 3:58 4:06 4:15
4:22 4:29 4:37 4:46
4:51 4:58 5:06 5:15
5:22 5:29 5:37 5:46
PM times are in BOLD. Times are approximate.

Schedules are subject to change.

PM times are in BOLD. Times are approximate.

Schedules are subject to change.
816 of 1291
Glendale
Transportation Center (GTC)
to Downtown Glendale
Effective: 11/15/2020
VIA: Brand Bl
General Operating Hours:

Monday - Friday 6:00am - 9:30am
2:30pm - 6:30pm
Saturday & Sunday No Service
11 CITY OF GLENDALE, CA
For BEELINE Information:

GlendaleBeeline.com
(818) 548-3960

GENERAL INFORMATION
BEELINE HOLIDAYS (NO SERVICE):

Use your smartphone, desktop, tablet, or laptop by going to GlendaleBeeline.com or NextBus.com.

Beeline bus arrival information is also available on
various mobile apps like Transit, Moovit and NextBus.

To receive text/SMS arrival information:

Send to: 41411
Message: nbus Glendale
Then follow the prompts or input the stop ID number after Glendale (i.e., nbus Glendale 124).

EXPRESS
Central
Library
& Park
Adult
Rec.

Ctr.

Galleria Americana
Civic
Center
Fashion
Center
Roosevelt MS
Pacific
Community
Center & Park
Edison ES
SSA
8 Central Av
Gardena Av
vAl art ne C
Los Feliz Rd
Brand Bl Brand Bl
Monterey Rd

GLENDALE AV

SAN FERNANDO RD

LAUREL ST

W CERRITOS AV

COLORADO ST

CHEVY CHASE DR

BROADWAY

HARVARD ST

CALIFORNIA AV

LEXINGTON DR

MILFORD ST

DORAN ST

PACIFIC AV
Glenoaks Bl
5 Louise St
90 90
180
603
603
603
92 92
94 92
501
180
501
180

GLENDALE

TRANSPORTATION
CENTER
5 5
5 5
6 6
12 6 6
4 4
4 3
3 8
1 8
1 4
4 134
H Memorial
A
B
C

DOWNTOWN

GLENDALE
LEGEND
A
Route 11
Other Beeline Routes
Timepoint
Bus Stop
Landmark
Metro Route
LADOT Route
#
#
#
N 549 549
94 501
817 of 1291

METROLINK EXPRESS
PM times are in BOLD. Times are approximate.

Schedules are subject to change.

To Downtown Glendale
NORTHBOUND - Weekdays

TRAIN NUMBER /
EST. ARRIVAL TIMEGlendale Transportation CenterBrand @ BroadwayMonterey @ Brand A B C
200/5:33a ♦ 100/6:01a 6:05 6:15 6:18
101/6:23a ♦ 202/6:33a 6:39 6:49 6:52
201/6:51a ♦ 102/6:53a 6:57 7:07 7:10
204/7:07a ♦ 103/7:10a 7:15 7:25 7:28
761/7:26a 7:30 7:40 7:43
104/7:33a 7:44 7:54 7:58
205/7:51a 7:58 8:08 8:12
206/8:07a ♦ 105/8:17a 8:14 8:24 8:28
106/8:33a 8:37 8:47 8:51
8:45 8:55 8:59
108/8:53a ♦ 208/9:07a 9:10 9:20 9:24
2:28 2:39 2:45
2:50 3:01 3:07
3:12 3:23 3:29
3:36 3:47 3:53
4:01 4:12 4:18
4:17 4:28 4:34
5:04 5:15 5:21
5:11 5:22 5:28
5:58 6:09 6:15

NO MIDDAY SERVICE
To Glendale Transportation Center
11 SOUTHBOUND - Weekdays Monterey @ Brand Brand @ Broadway Glendale Transportation Center

TRAIN NUMBER /
EST. DEPARTURE TIME
C B A
6:21 6:28 6:36
6:55 7:02 7:10
7:13 7:20 7:28
7:28 7:35 7:43
7:43 7:50 7:58
7:58 8:06 8:14
8:15 8:23 8:31
8:29 8:37 8:45
8:54 9:02 9:10
9:02 9:10 9:18
9:27 9:35 9:43
2:48 2:58 3:08 116/3:16p ♦ 777/3:26p
3:10 3:20 3:30 221/3:51p
3:32 3:42 3:52 115/4:02p ♦ 222/4:07p
3:56 4:06 4:16 784/4:34p ♦ 117/4:40p
4:21 4:32 4:42 223/4:51p
4:37 4:48 4:58 224/5:07p ♦ 119/5:21p ♦ 118/5:22p
5:24 5:35 5:45 120/5:44p ♦ 225/5:51p
5:31 5:42 5:52 121/6:05p
6:18 6:29 6:39 123/6:38p ♦ 227/6:51p ♦ 785/7:26p

NO MIDDAY SERVICE

RIDER INFORMATION
Route 11 operates as a regular fixed route service,
making stops for passengers at Route 11 designated
stops in northbound and southbound directions.

Departure from Glendale Transportation Center will
occur as scheduled, within allowable wait time,
regardless of actual train arrival or departure activity.

In the morning, scheduled departure times at Glendale
Transportation Center are intended to coordinate with
multiple scheduled train arrivals. Route 11 buses will
wait up to five minutes past the published scheduled
time to accommodate passengers on late arriving
trains.

In the morning, Route 11 will not depart before the
scheduled time, even when trains arrive early, in order to remain on schedule for stops along the remainder
of the route.

Route 11 will run as scheduled in the afternoon and no
time adjustments will be made for trains that are delayed or running early.

PASSENGER SAFETY AND COMFORT
• Buses are designed to accommodate standing
passengers. If you are seated, please offer your
seat to senior and disabled riders
• Please stand behind the yellow “standee-lines”
located on the floor by the front and rear doors.
• Eating, drinking, littering, smoking and use of
simulated smoking devices are not permitted
on the bus.
• Non-alcoholic beverages may be carried in
threaded, sealed, and non-spill containers.

Cardboard or foam cups with lids are not allowed
on board.
• Please use earphones to listen to electronic
devices and speak softly on cell phones.
818 of 1291
Glendale
Transportation Center (GTC)
to Downtown Burbank
Station
Effective: 11/15/2020
VIA: San Fernando Rd, Flower St
General Operating Hours:

Monday - Friday 6:00am - 9:30am
3:00pm - 6:30pm
Saturday & Sunday No Service
12 GENERAL INFORMATION
BEELINE HOLIDAYS (NO SERVICE):

Use your smartphone, desktop, tablet, or laptop by going to GlendaleBeeline.com or NextBus.com.

Beeline bus arrival information is also available on
various mobile apps like Transit, Moovit and NextBus.

To receive text/SMS arrival information:

Send to: 41411
Message: nbus Glendale
Then follow the prompts or input the stop ID number after Glendale (i.e., nbus Glendale 124).

CITY OF GLENDALE, CA
For BEELINE Information:

GlendaleBeeline.com
(818) 548-3960

EXPRESS

G R IFFIT H PA R K

VE RDU G O

M O UN TAI N S
Betty Davis
Picnic Area
Burbank
Civic Center
Pacific
Community
Center & Park
Edison ES
Griffith
Manor
Park
Pelanconi
Park
DPSS
Flower St
San Fernando Rd

SAN FERNANDO RD

LOS FELIZ BL

CHEVY CHASE DR

VALARTNEC

VA CI FI CAP

VA SUB MUL OC N
ELK AV

BROADWAY

COLORADO ST

MILFORD ST

CALIFORNIA AV

FAIRMONT AV

DORAN ST

HIGHLAND AV

PELANCONI AV

CIRCLE SEVEN

DAVIS A
SONOR
V
A AV

WESTERN AV

ALLEN AV

ALAMEDA AV

VERDUGO AV
Olive Av

AIR WAY

FLOWER ST

GLENOAKS BL
Central Av
Grandview
Gardena Av
94 94
92 603
603
180
603
501
501

DOWNTOWN

BURBANK

STATION

GLENDALE

TRANSPORTATION
CENTER
5 5
134
7 7
7 5
5 5
6 6
6 5 4
4 8
5 1
7 7 5
1 H
A
B
C
D
E
F
N
LEGEND
A
Route 12
Other Beeline Routes
Timepoint
Bus Stop
Landmark
Metro Route
LADOT Route
Park & Ride
#
#
549
#
819 of 1291
To Downtown Burbank Station
12 PASSENGER SAFETY AND COMFORT
• Buses are designed to accommodate standing passengers.

NORTHBOUND - Weekdays Only

TRAIN NUMBER /
EST. ARRIVAL TIMEGlendale Transportation CenterSan Fernando @ Chevy ChaseSan Fernando @ BroadwayGrandview @ AirwayFlower @ AlamedaDowntown Burbank Station

TRAIN NUMBER /
EST. DEPARTURE TIME

A B C D E F
200/5:33a ♦ 100/6:01a 6:05 6:09 6:13 6:18 6:25 6:28
101/6:23a ♦ 202/6:33a 6:39 6:43 6:47 6:52 6:59 7:02
201/6:51a ♦ 102/6:53a 7:06 7:10 7:14 7:19 7:26 7:29
204/7:07a ♦ 103/7:10a 7:15 7:19 7:23 7:28 7:35 7:38
761/7:26a ♦ 104/7:33a 7:44 7:48 7:52 7:57 8:04 8:07
205/7:51a 8:00 8:04 8:08 8:13 8:20 8:23
206/8:07a 8:16 8:20 8:24 8:29 8:36 8:39
106/8:33a 8:46 8:50 8:54 8:59 9:06 9:09
3:08 3:12 3:17 3:24 3:32 3:36 221/3:58p
3:34 3:38 3:43 3:50 3:58 4:02 222/4:01p ♦ 784/4:26p
4:08 4:12 4:17 4:24 4:32 4:36 117/4:47p
4:27 4:31 4:36 4:43 4:51 4:55 223/4:58p ♦ 224/5:01p ♦ 118/5:16p 4:50 4:54 4:59 5:06 5:14 5:18 119/5:28p ♦ 120/5:38p
5:13 5:17 5:22 5:29 5:37 5:41 121/6:12p ♦ 225/5:58p ♦ 123/6:44p 6:25 6:29 6:32 6:41 6:48 6:50 227/6:58p
To Glendale Transportation Center
PM times are in BOLD. Times are approximate.

Schedules are subject to change.

SOUTHBOUND - Weekdays Only

TRAIN NUMBER /
EST. ARRIVAL TIMEDowntown Burbank StationFlower @ AlamedaGrandview @ AirwaySan Fernando @ BroadwaySan Fernando @ Chevy ChaseGlendale Transportation Center

TRAIN NUMBER /
EST. DEPARTURE TIME

F E D C B A
200/5:27a ♦ 100/5:54a 5:58 6:01 6:09 6:15 6:18 6:21
202/6:27a ♦ 101/6:30a 6:33 6:36 6:44 6:50 6:53 6:56
102/6:46a 6:51 6:54 7:02 7:08 7:11 7:14
201/6:58a ♦ 204/7:01a 7:12 7:15 7:23 7:29 7:32 7:35
103/7:17a ♦ 104/7:26a ♦ 761/7:33a 7:37 7:40 7:48 7:54 7:57 8:00 7:52 7:55 8:04 8:10 8:13 8:16
205/7:58a ♦ 206/8:01a 8:21 8:24 8:33 8:39 8:42 8:45
105/8:24a ♦ 106/8:26a 8:39 8:42 8:51 8:57 9:00 --
108/8:46a ♦ 208/9:01a 8:58 9:01 9:10 9:16 9:19 --
770/9:22a 9:25 9:28 9:37 9:43 9:46 --
3:09 3:11 3:20 3:26 3:29 3:33 221/3:51p
3:31 3:33 3:42 3:48 3:51 3:55 115/4:02p ♦ 222/4:07p
3:53 3:55 4:04 4:10 4:13 4:17 784/4:34p
4:19 4:21 4:30 4:36 4:39 4:43 117/4:40p ♦ 223/4:51p
4:38 4:40 4:49 4:55 4:58 5:02 224/5:07p ♦ 119/5:21p ♦ 118/5:22p 5:19 5:21 5:30 5:36 5:39 5:43 120/5:44p ♦ 225/5:51p
5:34 5:36 5:45 5:51 5:54 5:58 121/6:05p
6:02 6:04 6:12 6:17 6:20 6:23 123/6:38p ♦ 227/6:51p ♦ 785/7:26p

NO MIDDAY SERVICE

RIDER INFORMATION
Route 12 operates as a regular fixed route service, making stops for passengers at Route 12 designated stops in northbound and southbound directions. Departure from each Transportation Center will occur as scheduled, within allowable wait time, regardless of actual train arrival or departure activity.

In the morning, scheduled departure times at each Transit Center are intended to coordinate with multiple scheduled train arrivals.

Route 12 buses will wait up to five minutes past the published scheduled time to accommodate passengers on late arriving trains.

In the morning, Route 12 will not depart before the scheduled time, even when trains arrive early, in order to remain on schedule for stops along the remainder of the route.

Route 12 will run as scheduled in the afternoon and no time adjustments will be made for trains that are delayed or running early.

METROLINK EXPRESS

NO MIDDAY SERVICE
820 of 1291
What is Dial-A-Ride?
Dial-A-Ride is a curb to curb transportation service available to Glendale, La Canada Flintridge, La Crescenta, Montrose and Verdugo City residents who are 65 years of age or older.

Residents of any age with a disability are also served.

Residents must register to use the Dial-A-Ride service. Proofs of age and residency and or doctor-certified disability are required during registration.

When planning a trip on Dial-A-Ride, please remember that Dial-A-Ride is a shared-ride public transportation service. There may be other passenger pick-ups and drop-offs along the way.

Rides are provided in wheelchair accessible minivans or medium sized buses that can accommodate several passengers.

Where does it travel?
Residents may travel on Dial-A-Ride anywhere within Glendale, La Canada Flintridge, La Crescenta, Montrose and Verdugo City. La Canada Flintridge residents may also travel into a portion of Altadena and Pasadena west of Lake Avenue and north of California Boulevard. DialA-Ride does not go outside of this service area to Burbank or to Los Angeles.

What are the service hours?
Monday – Friday: 8:00 a.m. to 6:00 p.m.

Saturday: 9:00 a.m. to 4:00 p.m.

Sunday: 9:00 a.m. to 2:00 p.m.

The customer service reservation line (818) 247-0691 is available 30 minutes before and one hour after the service hours listed above.

Dial-A-Ride does not operate on the following major holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.

What is the fare?
The fare is $1.50 for each one-way trip. For passengers who require assistance traveling, a personal care attendant (PCA) may travel with a Dial-A-Ride registrant at no charge. For those traveling to a Glendale nutritional meal site, there is no charge. Exact change for the fare is required as you get on the Dial-A-Ride vehicle. Drivers cannot make change or accept gratuities.

How do I register?
Residents may register for Dial-A-Ride by completing an application. An online application is available at www.GlendaleDialARide.com. The application is also available by calling 818-548-3960.

Days Not Operating:

New Year’s Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Day
Glendale Dial-A-Ride
1759 Gardena Ave.

Glendale, CA 91204
Exhibit 3
821 of 1291
7-2021
After registering, how do I arrange a ride?
Making a Reservation

1. You must be registered. Register by completing the Dial-A-Ride application either online or by mail.

2. After you receive a letter confirming your Dial-A-Ride registration, call the reservation office at (818) 247-0691. You may schedule rides up to two weeks in advance.

3. We now provide same day service; please try to call 2 to 3 hours in advance.

4. Be ready to furnish the reservation agent with your name and phone number. Please indicate if you will be using a wheelchair or if you are traveling with a personal care attendant (PCA).

5. Provide the reservation agent with the address of your destination and the time and date you wish to travel. Please help us improve efficiency by letting us know if your schedule is flexible.

6. You must also make a reservation for your return trip in advance. Please let the reservation agent know what time you would like the vehicle to arrive for your return trip.

Taking Your Trip

1. Please be ready to board the Dial-A-Ride vehicle at the curb as soon as it arrives.

2. The Dial-A-Ride vehicle may arrive up to 10 minutes before your assigned reservation time. The Dial-A-Ride vehicle may also arrive up to 20 minutes after your assigned reservation time. Help us to stay on time by being ready to board the vehicle when it arrives.

3. If you are not at the curb when Dial-A-Ride arrives, the driver will wait no more than five minutes after his arrival. Please note drivers are unable to enter buildings or residential complexes to look for passengers.

4. Please be sure to cancel your reservation if you are unable to travel on the day of your appointment. Call the reservation office at (818) 247-0691 should you need to cancel or reschedule your trip.

I’m not sure if the service is right for me. How do I find out? Dial-A-Ride staff will be happy to make a personalized visit to demonstrate the service and provide you an opportunity to look at a typical Dial-A-Ride vehicle. Staff will walk you through the process of boarding the vehicle and paying your fare. The friendly Dial-A-Ride staff will be able to answer any questions and respond to any special needs that you may have. Call the reservation office at (818) 247-0691 to schedule an orientation visit.

Glendale Dial-A-Ride may allow the reasonable modification of our policies to accommodate the special needs of persons with disabilities in order to use the service. The request for reasonable modification is not designed to make the services more convenient to use; but is specifically designed to assist those who may be unable to use Dial-A-Ride services without modification or accommodation of an existing policy.

Glendale Dial-A-Ride is committed to non-discrimination.

No person shall be excluded from participation in or be denied benefits of our services, programs or activities on the basis of race, color or national origin in accordance with Title VI of the Civil Rights Act. No person with a disability shall be discriminated against in connection with the provision of transportation service in accordance with Titles II and III of the Americans with Disabilities Act (ADA). If you believe that you have been subjected to discrimination, please contact us at 818-548-3960, or by emailing [email protected]. Policy information and complaint procedures are available at www.GlendaleDialARide.com.

For questions, concerns or comments
please email [email protected] or call (818) 548-3960. 822 of 1291 Legend
Glendale Dial-A-Ride Service Area
Additional Service Area for La Canada Flintridge Residents Only City/Community
Glendale
La Canada Flintridge
La Crescenta-Montrose
Pasadena
Glendale Dial-A-Ride Service Area
0 0.5 1 2
Miles
Exhibit 4
823 of 1291
Exhibit 5

FLEET LIST

FIXED ROUTE FLEET
Estimated 6-30-23 FY 2023
Bus #
Mfg
Year Manufacturer Model Fuel Type Length
Engine
Manufacturer Engine Model
Replacement
Year
Lifetime
Mileage
Annual
Miles
1 B58 2005 New Flyer C40LF CNG 40 Cummins C Gas Plus 2024 321,483 4,579 2 B59 2005 New Flyer C40LF CNG 40 Cummins C Gas Plus 2024 337,157 5,835 3 B66 2009 New Flyer C35LF CNG 35 Cummins ISL G 2024 293,998 24,433 4 B67 2009 New Flyer C35LF CNG 35 Cummins ISL G 2024 313,023 21,527 5 B68 2009 New Flyer C35LF CNG 35 Cummins ISL G 2024 321,237 25,092 6 B69 2009 New Flyer C35LF CNG 35 Cummins ISL G 2026 302,264 23,118 7 B70 2009 New Flyer C35LF CNG 35 Cummins ISL G 2026 289,181 24,469 8 B71 2009 New Flyer C35LF CNG 35 Cummins ISL G 2026 292,045 24,176 9 B72 2009 New Flyer C35LF CNG 35 Cummins ISL G 2026 313,437 23,286 10 B73 2009 New Flyer C40LF CNG 40 Cummins ISL G 2026 322,406 19,887 11 B74 2009 New Flyer C40LF CNG 40 Cummins ISL G 2026 254,402 24,122 12 B75 2012 New Flyer C40LF CNG 40 Cummins ISL G 2026 255,103 21,736 13 B76 2012 New Flyer C40LF CNG 40 Cummins ISL G 2026 271,256 21,620 14 B77 2012 New Flyer C40LF CNG 40 Cummins ISL G 2026 283,238 23,759 15 B78 2012 New Flyer C40LF CNG 40 Cummins ISL G 2026 274,222 23,843 16 B79 2013 New Flyer C40LF CNG 40 Cummins ISL G 2026 198,323 22,461 17 B80 2013 New Flyer C40LF CNG 40 Cummins ISL G 2026 207,123 15,906 18 B81 2013 New Flyer C40LF CNG 40 Cummins ISL G 2026 190,756 508 19 B82 2013 New Flyer C40LF CNG 40 Cummins ISL G 2026 183,509 9,461 20 B83 2013 New Flyer C40LF CNG 40 Cummins ISL G 2026 236,917 21,540 21 B84 2013 New Flyer C40LF CNG 40 Cummins ISL G 2026 165,931 19,834 22 B85 2013 New Flyer C40LF CNG 40 Cummins ISL G 2026 203,643 21,874 23 B86 2013 New Flyer C40LF CNG 40 Cummins ISL G 2026 205,547 9,977 24 B87 2013 New Flyer C40LF CNG 40 Cummins ISL G 2026 222,694 17,294 25 B88 2013 New Flyer C40LF CNG 40 Cummins ISL G 2026 232,843 15,804 26 B89 2016 New Flyer XN40 CNG 40 Cummins ISL G 2028 177,250 25,540 27 B90 2016 New Flyer XN40 CNG 40 Cummins ISL G 2028 180,806 24,877 28 B91 2016 New Flyer XN40 CNG 40 Cummins ISL G 2028 173,184 24,135 29 B92 2016 New Flyer XN40 CNG 40 Cummins ISL G 2028 168,701 26,549 30 B93 2016 New Flyer XN40 CNG 40 Cummins ISL G 2028 188,226 23,267 31 B94 2016 New Flyer XN40 CNG 40 Cummins ISL G 2028 197,319 22,838 32 B95 2016 New Flyer XN40 CNG 40 Cummins ISL G 2028 199,203 23,091 33 B96 2016 New Flyer XN40 CNG 40 Cummins ISL G 2028 182,584 19,453 34 B97 2016 New Flyer XN40 CNG 40 Cummins ISL G 2028 184,372 24,986 35 B98 2019 Gillig G31D CNG 40 Cummins L9N 2031 24,665 4,018 36 B99 2019 Gillig G31D CNG 40 Cummins L9N 2031 56,002 17,338 37 B01 2020 New Flyer XN35 CNG 35 Cummins L9N 2032 80,306 36,158 38 B02 2020 New Flyer XN35 CNG 35 Cummins L9N 2032 78,579 32,665 39 B03 2020 New Flyer XN35 CNG 35 Cummins L9N 2032 74,233 27,463 40 B04 2020 New Flyer XN35 CNG 35 Cummins L9N 2032 81,106 33,752 41 B05 2020 New Flyer XN35 CNG 35 Cummins L9N 2032 81,616 36,547 42 LC2 2009 New Flyer C35LF CNG 35 Cummins ISL G 2026 316,165 7,880 43 LC4 2001 New Flyer C35LF CNG 35 Detroit Deisel C8.3G 2026 435,746 1,158 44 LC5 2016 New Flyer XN35 CNG 35 Cummins ISL G 2028 215,555 35,432

DIAL-A-RIDE FLEET
Mfg
Veh # Year Manufacturer Model Fuel Type Length Engine
Estimated
Replacement
Year
Lifetime
Mileage
6-30-23
FY 23
Annual
Miles
1 D87 2009 Chevy/El Dorado National Uplander/Amerivan Gasoline 17' 3.9L V-6 E85 2024 133,245 10,894 2 D88 2007 Ford/Braun E350 Extended Body (raised top van) Gasoline 19.325' 5.4L V-8 132,947 1,398 3 D89 2008 Ford/Braun E350 Extended Body (raised top van) Gasoline 19.325' 5.4L V-8 137,489 5,791 4 D5 2016 Ford/El Dorado National F550/Aero Gasoline 32' Ford V-10 2016 FFMXE06.8BW5 6.8L 26,544 107 5 D1 2017 Dodge/Braun Grand CaravanRT/Entervan Gasoline 17' 3.6L V-6 2024 120,456 21,139 6 D2 2017 Dodge/Braun Grand CaravanRT/Entervan Gasoline 17' 3.6L V-6 2024 125,335 20,262 7 D3 2017 Dodge/Braun Grand CaravanRT/Entervan Gasoline 17' 3.6L V-6 2024 114,197 18,556 8 D4 2017 Dodge/Braun Grand CaravanRT/Entervan Gasoline 17' 3.6L V-6 2024 130,137 24,788 9 D6 2017 Chevy/ARBOC Spirit of Mobility Gasoline 26' Chevrolet V-8 2016 HGMXD06.0398 6.0L 69,582 11,770 10 D7 2017 Chevy/ARBOC Spirit of Mobility Gasoline 26' Chevrolet V-8 2016 HGMXD06.0398 6.0L 78,588 15,884 824 of 1291
Exhibit 6
City of Glendale
City Owned Equipment List
Bus/Vehicle & Shop
Bus/Vehicle Related Equipment Description
Number of
Units Manufacturer Model
Security Camera System 37 GE Security Mobil View III
Security Camera System 16 GE Security Mobile View Penta 8 Security Camera System 6 GE Security Mobile View 3000
Security System CPU Only 1 Dell Optiplex 780
Security System Docking Station 1 GE Security Mobile View III Security System Test Kit 1 GE Security Mobile View III
Security System Docking Station 1 Interlogix Mobile View Penta Security System Docking Station 1 Interlogix Mobile View 3000 Announcement System 39 Digital Recorder DR600
Announcement System 5 Digital Recorder DR700
Fareboxes 36 GFI Genfare Odyssey
Fare Collection Computer Workstation 1 HP
Fare Receiver with Bin 2 GFI Genfare
Extra Bin 1 GFI Genfare
Farebox Test Bench 1 GFI Genfare
Farebox Data System 1 GFI Genfare
Pistol Probe System
Remote Access Software
GFI Data System Software and
License
Maintenance Shop Related Equipment Description
Number of
Units Manufacturer Model
Four Post Portable Lift (16,000 lbs each) 2 (8 posts) Stertil-Koni ST-1072 Four Post Portable Lift (18,500 lbs each) 1 (4 posts) Stertil-Koni EBRIGHT Platform Lift (2 runways) 1 Stertil-Koni SKYLIFT
18 Ton Support Stand (tall) 8 Stertil-Koni
Heavy Duty Jack Stands (short - blue) 6 Napa
22 Ton Heavy Duty Jack Stands (short - red) 4 ATD
8' Buffer/Grinder (hardwire) 1 Cincinati Electrical Tool 25 Ton Press (HYD. Shop Press) 1 OTC
20' Drill Press 1 Dayton
Service Cart (for MIG welder) (red) 1 FirePower
Tire Cage 1 Coats
Heavy Duty Shelving (Green) 8 N/A
Dual Wheel Dolly 1 OTC
Brake Drum Dolly 1 OTC
Hand Truck Aluminum 500# 1 Magliner
Poly Drum Pallet (yellow) 6 Eagle
20 Gallon Air Oil Drain with Caster Dolly Assembly (black) 3 John Dow Industries Model GD1-20D Battery Tester
Freon/Refrigerant Recovery Machine
Transmission Jack
1 1
Powerlink
Robinair
Stertil-Koni
Ferret 42HD
1 Ton Hydraulic Engine Crane 1 Westward
Heavy Duty Rolling Ladder (grey) 1 TRI ARC
Pallet Jack 1 LiftRite Titan
Dual Tire Dolly 1 Napa
Grey Roller Ladder 1 Cotterman
Laptop Computer & Insite Software (Bus Maintenance) 1 HP / Cummins 6930P / Insite v7.1 Insite Bus Reader Kit for Laptop (USB Link USB Blue-tooth Dongle) 1 Cummins 125032 / 405001 Brake Check Handheld Meter 1 CircuitLink Brake Check Series 2 E-Z Arm Air Extraction System 1 Airflow Systems, Inc. PC1-BI-PG6-EXT-HE-AD Walk-Behind Floor Scrubber 1 Tennant T600e
Powered Drive & Powered Lift Stacker 1 Vestil S-118-AA
Tire Changer 1 Rotary 560
Parts Washer 1 Graymills PL36-A
Vacuums 2 JE Adams 9235-3
825 of 1291
Exhibit 7
826 of 1291
827 of 1291
828 of 1291
829 of 1291
830 of 1291
831 of 1291
832 of 1291
833 of 1291
834 of 1291
835 of 1291
836 of 1291
837 of 1291
838 of 1291
839 of 1291
840 of 1291
841 of 1291
842 of 1291
843 of 1291
844 of 1291
845 of 1291
846 of 1291
847 of 1291
848 of 1291
849 of 1291
850 of 1291
851 of 1291
852 of 1291
853 of 1291
854 of 1291
855 of 1291
856 of 1291
857 of 1291
858 of 1291
859 of 1291
860 of 1291
861 of 1291
862 of 1291
863 of 1291
864 of 1291
865 of 1291
866 of 1291
1 W:\Contracts\Beeline Fixed Route-DAR RFP & Award 2023\Exhibits\GSA Drafts\Exhibit G - DRAFT General Services Agreement for Transit Services MY 2-14-23 UPDATED.docx Exhibit 8

SAMPLE DRAFT CONTRACT
The proposed Contract is set forth below. THIS IS A DRAFT VERSION OF THE CONTRACT. The City reserves the right to revise this proposed Contract, including its service-related terms, conditions, requirements, specifications, or minimum performance.

CONTRACT No. _ _

GENERAL SERVICES AGREEMENT

BETWEEN THE CITY OF GLENDALE
AND
FOR

OPERATION AND MAINTENANCE OF FIXED ROUTE AND DIAL-A-RIDE TRANSIT SERVICES THIS GENERAL SERVICES AGREEMENT (“Agreement”) is made and entered into as of , 20 (the “Effective Date”), between the City of Glendale (“CITY”), a municipal corporation, and (“CONTRACTOR”), a [(Name of State) corporation/ partnership/ limited partnership/ limited liability company/ a sole proprietor/ an individual] (collectively, “PARTIES” or individually, “PARTY”).

1. SERVICES BY CONTRACTOR

1.1. Scope of Services. In compliance with all terms and conditions of this Agreement, the CONTRACTOR shall perform the “services” (or “work”) as set forth in the following documents:
(A) City of Glendale Request for Proposals for Operation and Maintenance of Fixed Route and Dial-A-Ride Transit Services issued and all addenda and amendments thereto (“CITY’s RFP”), attached hereto as Exhibit A and by this reference incorporated herein; and (B) Final Form J Staffing Plan, attached hereto as Exhibit B and by this reference incorporated herein; and
(C) Final Form K Fixed Route Base and Marginal Rate Price Proposal, attached hereto as Exhibit C and by this reference incorporated herein; and (D) Final Form L Dial-A-Ride Base and Marginal Rates Price Proposal, attached hereto as Exhibit D and by this reference incorporated herein; and (E) [Vendor Proposal dated ] (“CONTRACTOR’s Proposal”), attached hereto as Exhibit E with exceptions noted in and by this reference incorporated herein.

1.2. Written Authorization.
(A) CONTRACTOR shall not make changes in the Scope of Services, perform any additional work, or provide any additional material, without first obtaining written authorization from CITY. If CONTRACTOR provides additional services or materials without written authorization, or if CONTRACTOR exceeds the Maximum Cost in Paragraph 4.4 of this Agreement, CONTRACTOR proceeds at CONTRACTOR’s own risk and without payment. CONTRACTOR hereby acknowledges that it accepts the risk that 867 of 1291
2 W:\Contracts\Beeline Fixed Route-DAR RFP & Award 2023\Exhibits\GSA Drafts\Exhibit G - DRAFT General Services Agreement for Transit Services MY 2-14-23 UPDATED.docx the services to be provided pursuant to the Scope of Services may be more costly or time consuming than CONTRACTOR anticipates and that CONTRACTOR shall not be entitled to additional compensation therefor.
(B) CITY will authorize CONTRACTOR to proceed with additional Services and pass-through expenditures by issuing written service orders. For purposes of this Agreement, the term “pass-through” means an item or items that are reimbursable to CONTRACTOR and for which CONTRACTOR must first submit a written request and receive written CITY approval to proceed. Pass-through items are actual direct costs and shall not be subject to a mark-up by CONTRACTOR and for which back-up invoice and documentation must be provided for reimbursement.

1.3. Contractor’s Proposal. The Scope of Service shall include the CONTRACTOR’s proposal or bid which shall be incorporated herein by this reference as though fully set forth herein as Exhibit E. In the event of any inconsistency between the terms of such proposal and this Agreement, the terms of this Agreement shall govern.

1.4. Compliance with Law. All services performed and work rendered shall be provided in accordance with all ordinances, resolutions, statutes, rules, and regulations of the CITY and any Federal, State or local governmental agency having jurisdiction in effect at the time service is rendered. CONTRACTOR represents and warrants that CONTRACTOR engages persons and entities who are duly registered or licensed as necessary to perform the services in the State of California. By delivering the completed work, CONTRACTOR represents and certifies that the work conforms to: the requirements of this Agreement; all applicable (federal, state, county, local, CITY) laws, rules, regulations, orders, and procedures; and the professional standard of care in California.

1.5. Licenses, Permits, Fees and Assessments. CONTRACTOR shall obtain at its sole cost and expense such licenses, permits and approvals as may be required by law for the performance of the services required by this Agreement. CONTRACTOR shall have the sole obligation to pay for any fees, assessments and taxes, plus applicable penalties and interest, which may be imposed by law and arise from or are necessary for the CONTRACTOR’s performance of the services required by this Agreement, and shall indemnify, defend and hold harmless City against any such fees, assessments, taxes penalties or interest levied, assessed or imposed against City.

1.6. Standard of Care. During this Agreement’s Term:
(A) CONTRACTOR and its SubCONTRACTORs, SubCONTRACTORs,
employees, and agents (collectively, “CONTRACTOR PARTIES”) represent and warrant that CONTRACTOR PARTIES have the expertise and qualifications to complete the services described in Article 1 of the this Agreement and that every individual charged with the performance of the services has sufficient skills and experience and is duly licensed or certified, to the extent such licensing or certification is required by law, to perform the 868 of 1291
3 W:\Contracts\Beeline Fixed Route-DAR RFP & Award 2023\Exhibits\GSA Drafts\Exhibit G - DRAFT General Services Agreement for Transit Services MY 2-14-23 UPDATED.docx services. CITY expressly relies on CONTRACTOR’s representations regarding its skills, knowledge and certifications.
(B) CONTRACTOR PARTIES shall perform all work described in accordance with the highest professional standards and practices of the industry and in a manner consistent with the level of care and skill ordinarily exercised under similar conditions by members of CONTRACTOR PARTIES’ trade or profession currently practicing in California. All materials will be of good quality, fit for the purpose intended. (C) By executing this Agreement, CONTRACTOR warrants that CONTRACTOR (1) has thoroughly investigated and considered the scope of services to be performed, (2) has carefully considered how the services should be performed, and (3) fully understands the facilities, difficulties and restrictions attending performance of the services under this Agreement. CONTRACTOR PARTIES are responsible for making an independent evaluation and judgment of all conditions affecting performance of the work, including without limitation: site conditions; existing facilities; seismic, geologic, soils, hydrologic, geographic, climatic conditions; applicable (federal, state, county, local, CITY) laws, rules, regulations, orders, and procedures; and all other contingencies or design considerations. Data, calculations, opinions, reports, investigations, or any other information or documents that CITY provides relating to site, local, or other conditions are not warranted or guaranteed, either expressly or implied, by CITY. (D) When the Scope of Work requires or permits CITY’s review, approval, conditional approval, or disapproval, CONTRACTOR acknowledges that CITY’s review, approval, conditional approval, or disapproval:
(1) Is solely for the purposes of administering this Agreement and determining whether CONTRACTOR is entitled to payment
for its Services;
(2) Is not to be construed as a waiver of any breach, or acceptance by CITY, of any responsibility— professional or otherwise— for the Services or CONTRACTOR’s work
product;
(3) Does not relieve CONTRACTOR of the responsibility for complying with the standard of performance or professional care; or laws, regulations, or industry standards; and
(4) Does not relieve CONTRACTOR from liability for damages arising out of CONTRACTOR’s: negligent acts, errors, or omissions; recklessness; willful misconduct; or
noncompliance with industry standards.
869 of 1291
4 W:\Contracts\Beeline Fixed Route-DAR RFP & Award 2023\Exhibits\GSA Drafts\Exhibit G - DRAFT General Services Agreement for Transit Services MY 2-14-23 UPDATED.docx (E) Without additional compensation to CONTRACTOR and at no cost to CITY, CONTRACTOR shall correct or revise all errors, mistakes, or deficiencies in its work product, studies, reports, designs, drawings, specifications, or other services.

1.7. Warranty. CONTRACTOR shall adopt reasonable methods during the life of the Agreement to furnish continuous protection to the work, and the equipment, materials, papers, documents, plans, studies and/or other components thereof to prevent losses or damages, and shall be responsible for all such damages, to persons or property, until acceptance of the work by City, except such losses or damages as may be caused by City’s sole negligence. CONTRACTOR warrants all work under the Agreement to be of good quality and free from any defective or faulty material and workmanship.

CONTRACTOR agrees that for a period of one year (or the period of time specified elsewhere in the Agreement or in any guarantee or warranty provided by any manufacturer or supplier of equipment or materials incorporated into the work, whichever is later) after the date of final acceptance, CONTRACTOR shall within ten (10) days after being notified in writing by the City of any defect in the work or nonconformance of the work to the Agreement, commence and prosecute with due diligence all work necessary to fulfill the terms of the warranty at his sole cost and expense. The 1-year warranty may be waived in Exhibit “A” if the services hereunder do not include construction of any improvements or the supplying of equipment or materials.

2. PERFORMANCE SCHEDULE

2.1. Term. This Agreement begins on the Effective Date, and continues for six (6) years in full force and effect until completion of the work described in Article 1 but no later than June 30, 2029, unless this Agreement ends sooner according to the terms elsewhere in this Agreement.

2.2 Upon the expiration of the initial term of this Agreement, CITY may renew the term of this Agreement up to and including two (2) successive additional terms of two (2) years each on terms and conditions as mutually agreed upon by CITY and CONTRACTOR. CITY is not obligated to renew this Agreement for any successive additional terms. However, should CITY in its sole discretion choose to renew this Agreement for one or more additional 2-year terms it may, but is not required to, consider the following: changes in the Consumer Price Index – All Urban Consumers, Los Angeles Area, the prevailing wages, and labor contracts if applicable for the same time period since the last contracted price.

2.3. In order to exercise either or both of its renewal options hereunder, CITY shall give written notice to CONTRACTOR at least six (6) months prior to the expiration of the initial term or first renewal term, as the case may be.

2.4. If CITY fails to exercise either the first or the second renewal option by the anniversary dates, and when provided hereunder, this Agreement may continue monthto-month until renewed or awarded to a new contractor. 870 of 1291
5 W:\Contracts\Beeline Fixed Route-DAR RFP & Award 2023\Exhibits\GSA Drafts\Exhibit G - DRAFT General Services Agreement for Transit Services MY 2-14-23 UPDATED.docx

2.5. Time of the Essence.
(A) Except when this Agreement states otherwise, time is of the essence in this Agreement. CONTRACTOR acknowledges that this Agreement’s time limits and deadlines are reasonable for CONTRACTOR’s performing the Services under this Agreement.
(B) Unless this Agreement specifies otherwise, any reference to “day” or “days” means calendar and not business days. If the last day for giving notice or performing an act under this Agreement falls on a weekend, a legal holiday listed in either Glendale Municipal Code Section 3.08.010 or California’s Government Code, or a day when City Hall is closed, the period is extended to and including the next day that CITY is open for business. A reference to the time of day refers to local time for Glendale, California.

2.6. Schedule of Performance. CONTRACTOR shall commence the services pursuant to this Agreement upon receipt of a written notice to proceed and shall perform all services within the Term of this Agreement in a reasonably prompt and timely manner.

2.7. Force Majeure. If an event or condition constituting a “force majeure”— including, but not limited to, an act of God, labor dispute, civil unrest, epidemic, or natural disaster— prevents or delays a PARTY from performing or fulfilling an obligation under this Agreement, the PARTY is not in Default, under Paragraph 11.1 of this Agreement, of the obligation. A delay beyond a PARTY’s control automatically extends the time, in an amount equal to the period of the delay, for the PARTY to perform the obligation under this Agreement. The PARTIES shall prepare and sign an appropriate document acknowledging any extension of time under this Paragraph.

3. COORDINATION OF WORK

3.1. Project Management. Each PARTY shall appoint a Project Manager.

The Project Managers shall meet as needed to coordinate, review, and ensure CONTRACTOR’s performance under this Agreement. CITY’s Project Manager will oversee the administration of CONTRACTOR’s tasks under this Agreement.

3.2. Key Personnel. CONTRACTOR shall employ the Key Personnel identified in Exhibit E. CONTRACTOR represents that its Key Personnel are authorized to act in its behalf with respect to the work and make all decisions in connection therewith.

It is expressly understood that the experience, knowledge, capability and reputation of the foregoing Key Personnel were a substantial inducement for CITY to enter into this Agreement. Therefore, the foregoing Key Personnel shall be responsible during the term of this Agreement for directing all activities of CONTRACTOR and devoting sufficient time to personally supervise the services.

CONTRACTOR shall minimize changes to its Key Personnel. CITY may request Key Personnel changes, and CITY may review and approve Key Personnel changes 871 of 1291
6 W:\Contracts\Beeline Fixed Route-DAR RFP & Award 2023\Exhibits\GSA Drafts\Exhibit G - DRAFT General Services Agreement for Transit Services MY 2-14-23 UPDATED.docx proposed by CONTRACTOR. CITY will not unreasonably withhold approval of key personnel assignments and changes.

3.3. Use of Agents or Assistants. With CITY’s prior written approval, CONTRACTOR may employ, engage, or retain the services of persons or entities (“SubCONTRACTORs”) that CONTRACTOR may deem proper to aid or assist in the proper performance of CONTRACTOR’s duties. CITY is an intended beneficiary of all work that the SubCONTRACTORs perform for purposes of establishing a duty of care between the SubCONTRACTORs and CITY. CONTRACTOR is as responsible for the performance of its SubCONTRACTORs as it would be if it had rendered the Services itself. All costs of the tasks performed or the expenses incurred by the SubCONTRACTORs are chargeable directly to CONTRACTOR. Nothing in this Agreement constitutes or creates a contractual relationship between CITY and anyone other than CONTRACTOR.

3.4. Independent Contractor.
(A) CONTRACTOR understands and acknowledges that CONTRACTOR is an independent CONTRACTOR, not an employee, partner, agent, or principal of CITY.

This Agreement does not create a partnership, joint venture, association, or employeremployee relationship between the PARTIES. At its own expense, CONTRACTOR is responsible for providing compensation; employment benefits; disability, unemployment, and other insurance; workers’ compensation; training; permits and licenses; and office space for CONTRACTOR and for CONTRACTOR’s employees and SubCONTRACTORs.

CONTRACTOR has, and shall retain, the right to exercise full control over the employment, direction, compensation, and discharge of all persons whom CONTRACTOR uses in performing the Services under this Agreement. CONTRACTOR shall provide the Services in CONTRACTOR’s own manner and method, except as this Agreement specifies.

CONTRACTOR shall treat a provision in this Agreement that may appear either to give CITY the right to direct CONTRACTOR as to the details of doing the work, or to exercise a measure of control over the work, as giving CONTRACTOR direction only as to the work’s end result.
(B) CONTRACTOR shall indemnify, defend (including CONTRACTOR’s providing and paying for legal counsel for CITY), and hold harmless CITY for any obligation; claim; suit; demand for tax or retirement contribution, including any contribution or payment to the Public Employees Retirement System (PERS); social security; salary or wages; overtime, penalty, or interest payment; or workers’ compensation payment that CITY may be required to make on behalf of CONTRACTOR, an employee of CONTRACTOR, or any employee of CONTRACTOR construed to be an employee of CITY, for the work done under this Agreement.

3.5. Non-Discrimination in Employment. CONTRACTOR shall not discriminate against any employee or person who is subject to this Agreement because of race, color, religion, religious belief, national origin, ancestry, citizenship, age, sex, 872 of 1291
7 W:\Contracts\Beeline Fixed Route-DAR RFP & Award 2023\Exhibits\GSA Drafts\Exhibit G - DRAFT General Services Agreement for Transit Services MY 2-14-23 UPDATED.docx sexual orientation, marital status, pregnancy, parenthood, medical condition, or physical or mental disability.

3.6. Disability Access Laws. CONTRACTOR represents and certifies that the work product, studies, reports, designs, drawings, and specifications that CONTRACTOR prepares under this Agreement fully conform to all applicable disability access and design laws, regulations, and standards— including, but not limited to, the Americans with Disabilities Act (42 U.S.C. Sections 12101 et seq.) and Title 24 of the California Code of Regulations— when the Scope of Services requires or calls for compliance with those laws, regulations, or standards.

3.7. Prevailing Wage Laws. Services by persons deemed to be employees of CONTRACTOR possibly may be subject to prevailing wages under California Labor Code Sections 1770-1781. CONTRACTOR’s sole responsibility is to comply with those requirements, should they apply. If a dispute based upon the prevailing wage laws occurs, CONTRACTOR, at its expense, shall indemnify, defend (including CONTRACTOR’s providing and paying for legal counsel for CITY), and hold harmless CITY, its officers, agents, employees, and representatives from and against all liability, claims, suits, demands, damages, fines, penalties, wages, costs, or expenses pertaining to the prevailing wage laws.

3.8. Workers’ Compensation. CONTRACTOR understands and
acknowledges that all persons furnishing services to CITY under this Agreement are, for the purpose of workers’ compensation liability, employees solely of CONTRACTOR and not of CITY. In performing the Services or the work under this Agreement, CONTRACTOR is liable for providing workers’ compensation benefits to CONTRACTOR’s employees, or anyone whom CONTRACTOR directly or indirectly hires, employs, or uses. CITY is not responsible for any claims at law or in equity caused by CONTRACTOR’s failure to comply with this Paragraph.

3.10. Damage to Public or Private Property. CONTRACTOR shall, at its sole expense, repair in kind, or pay for, as CITY shall direct, any damage to public or private property, facilities, streets or structures arising out of CONTRACTOR’s use, occupation, operation, or activities in, upon, under, or over any portion of them. CITY may decline to approve and may withhold payment in whole or in part to such extent as may be necessary to protect CITY from loss because of defective work not remedied or other damage to CITY occurring in connection with CONTRACTOR’s performance of the services.

4. COMPENSATION

4.1. CITY’s payment to CONTRACTOR will be based upon CONTRACTOR’s rates as shown on Exhibit C, Final Form K Fixed Route Base and Marginal Rate Price Proposal; and Exhibit D, Final Form L Dial-A-Ride Base and Marginal Rates Price Proposal.
873 of 1291
8 W:\Contracts\Beeline Fixed Route-DAR RFP & Award 2023\Exhibits\GSA Drafts\Exhibit G - DRAFT General Services Agreement for Transit Services MY 2-14-23 UPDATED.docx

4.2. If CITY requires additional work not included in this Agreement, CONTRACTOR and CITY shall negotiate the additional work, mutually agree on the amount of additional compensation, and memorialize the terms in either a separate written contract or an amendment to this Agreement.

4.3. Maximum Cost. CONTRACTOR expressly acknowledges that the total cost to complete all Services set forth in this Agreement including pass-through costs must not exceed dollars ($ ) for
the initial six-year term. If CITY exercises its option to renew the term of this Agreement for one (1) or two (2) successive additional terms of two-years each, CONTRACTOR expressly acknowledges that the toal cost to complete all services set forth in this Agreement, including pass-through costs for the first additional two-year term shall not exceed dollars ($ ) and for the second additional two-year term shall not exceed dollars ($ ). The total contract cost
(“Maximum Cost”) shall not exceed dollars ($ ).

4.5. Taxes. CONTRACTOR shall pay all applicable (federal, state, county, local, CITY) excise, sales, consumer use, possessory interest, or other similar taxes required by law that are levied upon this Agreement or upon CONTRACTOR’s services under this Agreement.

4.6. Invoices. CONTRACTOR shall submit an original, itemized invoice to CITY for approval, before receiving compensation. CONTRACTOR shall submit the invoice at no more than monthly intervals.

5.0 AUDIT BY CITY

5.1. During this Agreement’s Term and for a period of four (4) years after the expiration, cancellation, or termination of this Agreement, or any extension of it, CONTRACTOR shall:
(A) Keep and maintain, in their original form, all records, books, papers, or documents related to CONTRACTOR’s performance of this Agreement; and (B) Permit CITY or its authorized representatives, at all reasonable times, to have access to, examine, audit, excerpt, copy, photocopy, photograph, or transcribe all records, books, papers, or documents related to CONTRACTOR’s performance of this Agreement including, but not limited to: direct and indirect charges, and detailed documentation, for work CONTRACTOR has performed or will perform under this Agreement.

6. DATA, RECORDS, PROPRIETARY RIGHTS

6.1. Copies of Data. CONTRACTOR shall provide CITY with copies or originals of all data that CONTRACTOR generates, uses, collects, or stores in relation to 874 of 1291
9 W:\Contracts\Beeline Fixed Route-DAR RFP & Award 2023\Exhibits\GSA Drafts\Exhibit G - DRAFT General Services Agreement for Transit Services MY 2-14-23 UPDATED.docx all work associated with this Agreement. Data that CONTRACTOR generates, uses, collects, stores, or provides must be in a form acceptable to, and agreed upon by, CITY.

6.2. Ownership and Use.
(A) Unless CITY states otherwise in writing, each document— including, but not limited to, each report, draft, record, drawing, or specification (collectively, “work product”)— that CONTRACTOR prepares, reproduces, or causes its preparation or reproduction for this Agreement is CITY’s exclusive property. (B) CONTRACTOR acknowledges that its use of the work product is limited to the purposes contemplated by the Scope of Work. CONTRACTOR makes no representation of the work product’s application to, or suitability for use in, circumstances not contemplated by the Scope of Work.

6.3. Intellectual Property.
(A) If CONTRACTOR uses or incorporates patented, trademarked, or copyrighted work, ideas, or products— in whole or in part— into CONTRACTOR’s work product, CONTRACTOR represents that:
(1) CONTRACTOR holds the patent, trademark, or copyright to the work, idea, or product; or
(2) CONTRACTOR is licensed to use the patented, trademarked, or copyrighted work, idea, or product.
(B) Unless CITY states otherwise in writing, all proprietary rights or intellectual property rights, including copyrights, that arise from creation of the work under this Agreement vest in CITY. CONTRACTOR waives and relinquishes all claims to proprietary rights and intellectual property rights, including copyrights, in favor of CITY. (C) CONTRACTOR shall indemnify, defend (including CONTRACTOR’s providing and paying for legal counsel for CITY), and hold harmless CITY, its officers, agents, employees, and representatives from and against all liability, claims, suits, demands, damages, royalties, fines, penalties, costs, or expenses arising out of or alleging any infringement or misappropriation of a patent, copyright, trade secret, trade name, trademark, or other intellectual property right or proprietary right.

6.4. Confidentiality. CONTRACTOR shall not use any information that it obtains from performing the Services for any purpose other than for fulfillment of CONTRACTOR’s Scope of Work. Without CITY’s prior written authorization, CONTRACTOR shall not disclose or publish— or authorize, permit, or allow others to disclose or publish— data, drawings, designs, specifications, reports, or other information relating to the Services or the work that CITY assigns to CONTRACTOR or to which CONTRACTOR has access.
875 of 1291
10 W:\Contracts\Beeline Fixed Route-DAR RFP & Award 2023\Exhibits\GSA Drafts\Exhibit G - DRAFT General Services Agreement for Transit Services MY 2-14-23 UPDATED.docx

6.5. California Public Records Act.
(A) CONTRACTOR acknowledges that this Agreement is a public record. This Agreement, its Exhibits, and all documents produced under this Agreement are subject to the California Public Records Act (Government Code Sections 6250 et seq.), including its exemptions. CONTRACTOR acknowledges that CITY has no obligation to notify CONTRACTOR when a request for records is received. (B) CONTRACTOR shall identify in advance all records, or portions of them, that CONTRACTOR believes are exempt from production under the Public Records Act.
(C) If CONTRACTOR claims a privilege against public disclosure or otherwise objects to the records’ disclosure, then:
(1) CONTRACTOR may, when notified by CITY of the request, seek protection from disclosure by timely applying for relief in a court of competent jurisdiction; or
(2) CITY may either decline to produce the requested
information, or redact portions of the documents and produce the redacted records.
(D) If CONTRACTOR fails to identify one or more protectable documents, in CITY’s sole discretion, and without its being in breach of this Agreement or its incurring liability to CONTRACTOR, CITY may produce the records— in whole, in part, or redacted— or may decline to produce them.
(E) CONTRACTOR shall indemnify, defend (including CONTRACTOR’s providing and paying for legal counsel for CITY), and hold harmless CITY, its officers, agents, employees, and representatives from and against all liability, claims, suits, demands, damages, fines, penalties, costs, or expenses arising out of or alleging CITY’s refusal to publicly disclose one or more records that CONTRACTOR identifies as protectable, or asserts is protectable.

7.0 CONFLICT OF INTEREST; CAMPAIGN CONTRIBUTIONS

7.1. Conflict of Interest. CONTRACTOR represents and certifies that:
(A) CONTRACTOR’s personnel are not currently officers, agents, employees, representatives, or elected officials of CITY; (B) CONTRACTOR will not employ or hire a CITY officer, agent, employee, representative, or elected official during this Agreement’s Term; 876 of 1291
11 W:\Contracts\Beeline Fixed Route-DAR RFP & Award 2023\Exhibits\GSA Drafts\Exhibit G - DRAFT General Services Agreement for Transit Services MY 2-14-23 UPDATED.docx (C) CITY’s officers, agents, employees, representatives, and elected officials do not, and will not, have any direct or indirect financial interest in this Agreement; and
(D) During this Agreement’s Term, CONTRACTOR will inform CITY about any possible conflict of interest that may arise as a result of any change in circumstances.

7.2. Campaign Contributions.
(A) CONTRACTOR and its SubCONTRACTORs shall fully comply with Glendale Municipal Code Section 1.10.060, which places limitations on CONTRACTOR’s and its SubCONTRACTORs’ ability to make campaign contributions to certain elected City officials or candidates for elected City office. Specifically, Section 1.10.060 prohibits:
(1) A CONTRACTOR (including a subCONTRACTOR)― who
has a contract with the City of Glendale, Glendale Successor Agency, or the Housing Authority of the City of Glendale and that contract is subject to approval by the City Council, Successor Agency, or Housing Authority― from making a
contribution to a City Council member, City Clerk, or City Treasurer, when the contract has a total anticipated or actual value of $50,000 or more, or a combination or series of contracts having a value of $50,000 or more; and
(2) A City Council member, Successor Agency member, or Housing Authority member from voting on a contract in which a
CONTRACTOR (or a subCONTRACTOR) has provided a
campaign contribution.
(B) CONTRACTOR acknowledges that even if the Maximum Cost in Paragraph 4.3 of this Agreement is less than $50,000, CONTRACTOR still may be subject to the campaign contribution limitations in Municipal Code Section 1.10.060, when:
(1) CONTRACTOR and CITY amend the Scope of Work in
this Agreement which increases the Maximum Cost to
equal or exceed $50,000; or
(2) CITY, Glendale Successor Agency, or the Housing Authority awards CONTRACTOR another contract which has a total
anticipated or actual value of $50,000 or more, or awards CONTRACTOR a combination or series of contracts which
have a value of $50,000 or more.
(C) CONTRACTOR represents and certifies that:
(1) CONTRACTOR has read and fully understands the provisions 877 of 1291
12 W:\Contracts\Beeline Fixed Route-DAR RFP & Award 2023\Exhibits\GSA Drafts\Exhibit G - DRAFT General Services Agreement for Transit Services MY 2-14-23 UPDATED.docx of Municipal Code Section 1.10.060;
(2) CONTRACTOR will not: (a) make a prohibited campaign contribution to an individual holding CITY elective office; or (b) otherwise violate Municipal Code Section 1.10.060; and
(3) CONTRACTOR shall timely complete, return, and update one or more disclosure or reporting forms that CITY provides.

8.0 INSURANCE

8.1. When CONTRACTOR signs and delivers this Agreement to CITY, and during this Agreement’s Term, CONTRACTOR shall furnish CITY with insurance forms that fully meet the requirements of— and contain provisions entirely consistent with— all of the “Insurance Requirements,” which are attached as “Exhibit F” (F-1 to F-11) to this Agreement and are incorporated into it by this reference.

8.2. This Agreement’s insurance provisions:
(A) Are separate and independent from the indemnification and defense provisions in Article 9 of the Agreement; and
(B) Do not limit, in any way, the applicability, scope, or obligations of the indemnification and defense provisions in Article 9 of the Agreement.

9.0 INDEMNITY

9.1. To the maximum extent permitted by law— including, but not limited to, California Civil Code Section 2778— CONTRACTOR, its employees, agents, SubCONTRACTORs, and persons whom CONTRACTOR employs or hires (individually and collectively, “CONTRACTOR INDEMNITOR”) shall indemnify, defend, and hold harmless CITY, its officers, agents, employees, and representatives (individually and collectively, “CITY INDEMNITEE”) from and against a “liability” [as defined in Subparagraph (A) below], or an “expense” [as defined in Subparagraph (B) below], or both, that arise out of, pertain to, or relate to an act, error, or omission of CONTRACTOR INDEMNITOR:
(A) “Liability” means claims, suits, actions, causes of action, proceedings, judgments, decrees, awards, settlements, liens, losses, damages, injuries, or liability of any kind, whether the liability is:
(1) Actual or alleged;
(2) In contract or in tort; or
(3) For bodily injury (including accidental death), personal injury, 878 of 1291
13 W:\Contracts\Beeline Fixed Route-DAR RFP & Award 2023\Exhibits\GSA Drafts\Exhibit G - DRAFT General Services Agreement for Transit Services MY 2-14-23 UPDATED.docx advertising injury, or property damage.
(B) “Expense” means fees, costs, sums, penalties, fines, charges, or expenses of any kind, including, but not limited to:
(1) Attorney’s fees;
(2) Costs of an investigation, litigation, arbitration, mediation, administrative or regulatory proceeding, or appeal;
(3) Fees of an accountant, expert witness, CONTRACTOR, or other professional; or
(4) Pre or post: judgment interest or settlement interest.

9.2. Under this Article, CONTRACTOR INDEMNITOR’s defense and indemnification obligations:
(A) Apply to a liability, or an expense, or both, that arise out of, pertain to, or relate to the actual or alleged passive negligence of a CITY INDEMNITEE; but (B) Do not apply to a liability, or an expense, or both, that arise out of, pertain to, or relate to the sole active negligence or willful misconduct of a CITY INDEMNITEE.

9.3. To the extent that CONTRACTOR INDEMNITOR’s insurance policy provides an upfront defense to CITY, CONTRACTOR INDEMNITOR’s obligation to defend a CITY INDEMNITEE under this Article:
(A) Means that CONTRACTOR INDEMNITOR shall provide and pay for legal counsel, acceptable to CITY, for the CITY INDEMNITEE; (B) Occurs when a claim, suit, complaint, pleading, or action against a CITY INDEMNITEE arises out of, pertains to, relates to, or asserts an act, error, or omission of CONTRACTOR INDEMNITOR; and
(C) Arises regardless of whether a claim, suit, complaint, pleading, or action specifically names or identifies CONTRACTOR INDEMNITOR.

9.4. Paragraph 9.3 does not limit or extinguish CONTRACTOR INDEMNITOR’s obligation to reimburse a CITY INDEMNITEE for the costs of defending the CITY INDEMNITEE against a liability, or an expense, or both. A CITY INDEMNITEE’s right to recover defense costs and attorney’s fees under this Article does not require, and is not contingent upon, the CITY INDEMNITEE’s first:
(A) Requesting that CONTRACTOR INDEMNITOR provide a defense to the CITY INDEMNITEE; or
879 of 1291
14 W:\Contracts\Beeline Fixed Route-DAR RFP & Award 2023\Exhibits\GSA Drafts\Exhibit G - DRAFT General Services Agreement for Transit Services MY 2-14-23 UPDATED.docx (B) Obtaining CONTRACTOR INDEMNITOR’s consent to the CITY INDEMNITEE’s tender of defense.

9.5 If CONTRACTOR subcontracts all or any portion of the Services under this Agreement, CONTRACTOR shall provide CITY with a written agreement from each SubCONTRACTOR, who must indemnify, defend, and hold harmless CITY INDEMNITEE under the terms in this Article.

9.6. CONTRACTOR INDEMNITOR’s obligation to indemnify, defend, and hold harmless CITY will remain in effect and will be binding upon CONTRACTOR INDEMNITOR whether the liability, or the expense, or both, accrues— or is discovered— before or after this Agreement’s expiration, cancellation, or termination.

9.7. Except for Paragraph 9.3, this Article’s indemnification and defense provisions are separate and independent from the insurance provisions in Article 8. In addition, the indemnification and defense provisions in this Article:
(A) Are neither limited to nor capped at the coverage amounts specified under the insurance provisions in Article 8; and
(B) Do not limit, in any way, the applicability, scope, or obligations of the insurance provisions in Article 8.

10. BONDS

10.1 Concurrently with execution of this Agreement, CONTRACTOR shall deliver to CITY a performance bond in the sum amount of one hundred percent (100%) of the estimated first year expense of this Agreement, in the form provided by CITY. The bond shall be unconditional and remain in force during the entire term of the Agreement and shall be null and void only if CONTRACTOR promptly and faithfully performs all terms and conditions of the Agreement.
(A) CONTRACTOR shall at all times maintain a Performance Bond as set forth in Exhibit B and according to a format approved by the City Attorney. Such bond shall be accompanied by a power of attorney from the surety company authorizing the person executing the bond to sign on behalf of the company. If the bond is executed outside the State of California, all copies of the bond must be countersigned by a California representative of the surety. The signature of the person executing the bond shall be acknowledged by a Notary Public as the signature of the person designated in the power of attorney.
(B) The surety on said bond furnished to CITY must be satisfactory to the CITY. CITY will reject a surety bond obtained from any company which is not an admitted surety insurer under the laws of the State of California, and which does not hold a Certificate of Authority from the U.S. Secretary of the Treasury under 31 U.S.C. as an 880 of 1291
15 W:\Contracts\Beeline Fixed Route-DAR RFP & Award 2023\Exhibits\GSA Drafts\Exhibit G - DRAFT General Services Agreement for Transit Services MY 2-14-23 UPDATED.docx acceptable surety on Federal bonds. The surety must also be listed in the latest edition of U.S. Department of Treasury Circular 570, and the bonds provided must not exceed the surety's bonding limitations as set forth in Circular 570. A bond from a California admitted surety not listed in Treasury Circular 570 must be accompanied by all of the documents enumerated in California Code of Civil Procedure Section 995.660(a). (C) If, during the continuance of the Contract, any surety in the opinion of the CITY, is or becomes non-responsible or otherwise unacceptable to CITY, CITY may require a new or additional surety which CONTRACTOR shall furnish to the satisfaction of CITY within ten (10) days after notice, and in default thereof the Contract may be suspended or terminated.
(D) No modifications or alterations made in the Services to be performed under this Agreement or the time of performance shall operate to release a surety from liability on any bond or bonds required to be given herein. Notice of such events shall be waived by the surety. This Agreement will not be executed by CITY until the aforesaid bond has been received and approved by CITY. CITY's decision as to the acceptability of all sureties and bonds is final. No substitution of the form of the documents will be permitted without the prior written consent of CITY

11. ENFORCEMENT OF THE AGREEMENT

11.1 Default. Default under this Agreement occurs upon any one or more of the following events:
(A) CONTRACTOR refuses or fails— whether partially, fully, temporarily, or otherwise— to:
(1) Provide or maintain enough properly trained personnel, or licensed personnel, or both, to perform the Services that this Agreement requires;
(2) Pay for, obtain, maintain, or renew the insurance policies or coverages that this Agreement requires;
(3) Comply with indemnification, defense, or hold harmless provisions that this Agreement requires; or
(B) CONTRACTOR, or its personnel, or both— whether partially, fully, temporarily, or otherwise:
(1) Disregards or violates a law, ordinance, rule, procedure, regulation, directive, or order;
(2) Refuses or fails to pay for, obtain, maintain, or renew requisite licenses;
881 of 1291
16 W:\Contracts\Beeline Fixed Route-DAR RFP & Award 2023\Exhibits\GSA Drafts\Exhibit G - DRAFT General Services Agreement for Transit Services MY 2-14-23 UPDATED.docx (3) Refuses or fails to observe, perform, or fulfill a covenant, condition, obligation, term, or provision of this Agreement; (4) Commits an unlawful, false, fraudulent, dishonest, deceptive, or dangerous act while performing the Services under this Agreement; or
(C) CONTRACTOR:
(1) Or another party for or on behalf of CONTRACTOR: institutes proceedings under any bankruptcy, reorganization, receivership or otherinsolvency; or assigns ortransfers assets to its creditors; (2) Delegates— whether in whole, in part, temporarily, or otherwise— its duties or obligations under this Agreement, without notifying CITY, or without CITY’s written authorization; (3) Assigns, transfers, pledges, hypothecates, grants, or encumbers— whether in whole, in part, temporarily, or
otherwise— this Agreement or any interest in it, without notifying CITY, or without CITY’s written authorization; (4) Or one of its partners, directors, officers, or general managers, or a person who exercises managerial authority on
CONTRACTOR’s behalf, is convicted under state or federal law, during this Agreement’s Term, of embezzlement, theft, fraud, forgery, bribery, deceptive or unlawful business practices, perjury, falsifying or destroying records or evidence, receiving stolen property, or other offense indicating a lack of business integrity or business honesty; or
(D) Any other justifiable cause or reason, as reasonably determined by the City Manager, or a designee.

11.2. Notice of Default. If CITY deems that CONTRACTOR is in Default, or that CONTRACTOR has failed in any other respect to satisfactorily perform the Services specified in this Agreement, CITY may give written notice to CONTRACTOR specifying the Default(s) that CONTRACTOR shall remedy within fourteen (14) days after receiving the notice. The Notice of Default will set forth one or more bases for any dissatisfaction and may suggest corrective measures.

11.3. Remedies upon Default. Within fourteen (14) days after receiving CITY’s Notice of Default, if CONTRACTOR refuses or fails to remedy the Default(s), or if CONTRACTOR does not commence steps to remedy the Default(s) to CITY’s reasonable satisfaction, CITY may exercise any one or more of the following remedies:
882 of 1291
17 W:\Contracts\Beeline Fixed Route-DAR RFP & Award 2023\Exhibits\GSA Drafts\Exhibit G - DRAFT General Services Agreement for Transit Services MY 2-14-23 UPDATED.docx (A) CITY may, in whole or in part and for any length of time, immediately suspend this Agreement until such time as CONTRACTOR has corrected the Default; (B) CITY may provide for the Services either through its own forces or from another CONTRACTOR, and may withhold any money due (or may become owing to) CONTRACTOR for a task related to the claimed Default; (C) CITY may withhold all moneys, or a sum of money, due CONTRACTOR under this Agreement, which in CITY’s sole determination, are sufficient to secure CONTRACTOR’s performance of its duties and obligations under this Agreement;
(D) CITY may withhold, collect or impose liquidated damages when service falls below certain performance standards, as set forth in detail and in the amounts specified in Exhibit A.
(E) CITY may immediately terminate the Agreement;
(F) CITY may exercise any legal remedy, or equitable remedy, or both, including, but not limited to, filing and action in court:
(1) Seeking CONTRACTOR’s specific performance of all or any part of this Agreement; or
(2) Recovering damages for CONTRACTOR’s Default, breach, or violation of this Agreement; or
(G) CITY may pursue any other available, lawful right, remedy, or action.

11.4. Retention of Funds. CONTRACTOR authorizes CITY to deduct from any amount payable to CONTRACTOR (whether or not arising out of this Agreement) any amounts the payment of which may be in dispute or that are necessary to compensate CITY for any losses, costs, liabilities, or damages suffered by CITY, and all amounts for which CITY may be liable to third parties, by reason of CONTRACTOR’s acts or omissions in performing or failing to perform CONTRACTOR’s obligations under this Agreement. In the event that any claim is made by a third party, the amount or validity of which is disputed by CONTRACTOR, or any indebtedness exists that appears to be the basis for a claim of lien, CITY may withhold from any payment due, without liability for interest because of the withholding, an amount sufficient to cover the claim. The failure of CITY to exercise the right to deduct or to withhold will not, however, affect the obligations of CONTRACTOR to insure, indemnify, and protect CITY as elsewhere provided in this Agreement.

11.5. Liquidated Damages. Since the determination of actual damages for any delay in, or CITY’s set standard of, performance of this Agreement would be extremely 883 of 1291
18 W:\Contracts\Beeline Fixed Route-DAR RFP & Award 2023\Exhibits\GSA Drafts\Exhibit G - DRAFT General Services Agreement for Transit Services MY 2-14-23 UPDATED.docx difficult or impractical to determine in the event of a breach of this Agreement, the CONTRACTOR and its sureties shall be liable for liquidated damages as specified in CITY’s RFP (Exhibit "A") for the performance of any service required hereunder. The City may withhold from any monies payable on account of services performed by the CONTRACTOR any accrued liquidated damages.

11.6. Termination for Convenience.
(A) Independent of the remedies provided in Paragraph 11.3, CITY may elect to terminate this Agreement at any time upon thirty (30) days’ prior written notice. Upon termination, CONTRACTOR shall receive compensation only for that work which CONTRACTOR had satisfactorily completed to the termination date. CITY shall not pay CONTRACTOR for de-mobilization, takedown, disengagement, wind-down, or other costs incurred arising out of this Agreement’s termination.
(B) Immediately following termination of this Agreement, CONTRACTOR shall surrender and deliver to City at such time or times and at such locations as CITY may designate all City vehicles and equipment, records pertaining to all CITY vehicles and equipment, records pertaining to services provided including payroll records and any other records that CITY deems to be necessary to the continuation of services. All vehicles, equipment and records surrendered must be in a condition and form acceptable to and agreed upon by CITY.

12.0 GENERAL PROVISIONS

12.1. Entire Agreement. This Agreement represents the entire and integrated agreement between the PARTIES. This Agreement supersedes all prior and contemporaneous communications, negotiations, understandings, promises and agreements, either oral or written. Neither CONTRACTOR nor CITY has made any promises or representations, other than those contained in this Agreement or those implied by law. The PARTIES may modify this Agreement, or any part of it, by a written amendment with CITY’s and CONTRACTOR’s signature.

12.2. Interpretation. This Agreement is the product of negotiation and compromise by both PARTIES. Every provision in this Agreement must be interpreted as though the PARTIES equally participated in its drafting. Therefore, despite the provisions in California Civil Code Section 1654, if this Agreement’s language is uncertain, the Agreement must not be construed against the PARTY causing the uncertainty to exist. In interpreting this Agreement and resolving any ambiguities, this Agreement will take precedence over any cover page or attachments. If a conflict occurs between a provision in this Agreement and a provision in an attachment, the following order of precedence applies, with the terms and conditions in the document higher on the list governing over those lower on the list:
(1) The Agreement.
(2) Exhibit F (Insurance Requirements)
884 of 1291
19 W:\Contracts\Beeline Fixed Route-DAR RFP & Award 2023\Exhibits\GSA Drafts\Exhibit G - DRAFT General Services Agreement for Transit Services MY 2-14-23 UPDATED.docx (3) Exhibit A (CITY’s RFP)
(4) Exhibit B (Final Form J Staffing Plan)
(5) Exhibit C (Final Form K Fixed Route Base and Marginal Rate Price Proposal)
(6) Exhibit D (Final Form L Dial-A-Ride Base and Marginal Rate Price Proposal)

12.3. Headings. All headings or captions in this Agreement are for convenience and reference only. They are not intended to define or limit the scope of any term, condition, or provision.

12.4. Governing Law and Jurisdiction. California’s laws govern the Agreement’s construction and interpretation without regard to conflict of law principles.

Unless the Agreement provides otherwise, any reference to laws, ordinances, rules, or regulations include their later amendment, modifications, and successor legislation. If CONTRACTOR or City brings a lawsuit to enforce or interpret one or more provisions of the Agreement, jurisdiction is in the Superior Court of the County of Los Angeles, California, or where otherwise appropriate, in the United States District Court, Central District of California. CONTRACTOR and City acknowledge that the Contract Documents were negotiated, entered into, and executed—and the Work was performed—in the City of Glendale, California.

12.5. Waiver of Breach. If either PARTY fails to require the other to perform any term in this Agreement, that failure does not prevent the PARTY from later enforcing that term, or any other term. If either PARTY waives the other’s breach of a term, that waiver is not treated as waiving a later breach of the term. A waiver of a term is valid only if it is in writing and signed by the PARTY waiving it. This Agreement’s duties and obligations:
(A) Are cumulative (rather than alternative) and are in addition to (rather than a limitation on) any option, right, power, remedy, or privilege; and (B) Are not exhausted by a PARTY’s exercise of any one of them.

12.6. Attorney’s Fees. If CITY or CONTRACTOR brings an action at law or in equity to enforce or interpret one or more provisions of this Agreement, the “prevailing party” is entitled to “reasonable attorney’s fees” in addition to any other relief to which the prevailing party may be entitled. A “prevailing party” has the same meaning as that term is defined in California Code of Civil Procedure Section 1032(a)(4). “Reasonable attorney’s fees” of the City Attorney’s office means the fees regularly charged by private attorneys who:
(A) Practice in a law firm located in Los Angeles County; and (B) Have an equivalent number of years of professional experience in the subject matter area of the law for which the City Attorney’s services were rendered. 885 of 1291
20 W:\Contracts\Beeline Fixed Route-DAR RFP & Award 2023\Exhibits\GSA Drafts\Exhibit G - DRAFT General Services Agreement for Transit Services MY 2-14-23 UPDATED.docx

12.7. Further Assurances. Upon CITY’s request at any time, CONTRACTOR shall promptly:
(A) Take further necessary action; and
(B) Sign, acknowledge, and deliver all additional documents as may be reasonable, necessary, or appropriate to carry out this Agreement’s intent, purpose, and terms.

12.8. Assignment.
(A) This Agreement does not give any rights or benefits to anyone, other than to CITY and CONTRACTOR. All duties, obligations, and responsibilities under this Agreement are for the sole and exclusive benefit of CITY and CONTRACTOR, and are not for the benefit of another person, entity, or organization. Without CITY’s prior written authorization, CONTRACTOR shall not do any one or more of the following:
(1) Assign or transfer a right or interest— whether in whole, in part, temporarily, or otherwise— in this Agreement; or
(2) Delegate a duty or obligation owed— whether in whole, in part, temporarily, or otherwise— under this Agreement.
(B) Any actual or attempted assignment of rights or delegation of duties by CONTRACTOR, without CITY’s prior written authorization, is wholly void and totally ineffective for all purposes; and does not postpone, delay, alter, extinguish, or terminate CONTRACTOR’s duties, obligations, or responsibilities under this Agreement. (C) If CITY consents to an assignment of rights, or a delegation of duties, or both, CONTRACTOR’s assignee or legal representative shall agree in writing to personally assume, perform, and to be bound unconditionally by the covenants, obligations, terms, and conditions in this Agreement.

12.9. Successors and Assigns. Subject to the provisions in Paragraph

12.8, this Agreement is binding on the heirs, executors, administrators, successors, and assigns of the respective PARTIES.

12.10. Recycled Paper. CONTRACTOR shall endeavor to submit all reports, correspondence, and documents related to this Agreement on recycled paper.

12.11. Notices.
(A) The PARTIES shall submit in writing all notices and correspondence that this Agreement requires or permits, and shall use the following delivery method:
(1) Personal delivery;
886 of 1291
21 W:\Contracts\Beeline Fixed Route-DAR RFP & Award 2023\Exhibits\GSA Drafts\Exhibit G - DRAFT General Services Agreement for Transit Services MY 2-14-23 UPDATED.docx (2) U.S. mail, first class postage prepaid;
(3) “Certified” U.S. mail, postage prepaid, return receipt requested or
(4) Email.
(B) All written notices or correspondence done in the manner described in Subparagraph (A) above with the street address or place, facsimile number, or email address listed in Subparagraph (C) below will be presumed “given” to a PARTY on whichever date occurs earliest:
(1) The date of personal delivery;
(2) The third (3rd) business day following deposit in the U.S. mail, when sent by “first class” mail;
(3) The date on which the PARTY or its agent either signed the return receipt or refused to accept delivery, as noted on the return receipt or other U.S. Postal Service form, when sent by “certified” mail; or
(4) The date of transmission, when sent by email.
(C) CITY and CONTRACTOR designate the following contact person, street address or place, telephone or facsimile number, or email address for giving notice.

CITY: City of Glendale
Public Works Department/Transit Division
1759 Gardena Ave.

Glendale, CA 91204
Attn: Martha D’Andrea, Transit Manager
Tel. No.: 818-937-8337
Email: [email protected]
CONTRACTOR:

Attn:

Tel. No.:

Email:
887 of 1291
22 W:\Contracts\Beeline Fixed Route-DAR RFP & Award 2023\Exhibits\GSA Drafts\Exhibit G - DRAFT General Services Agreement for Transit Services MY 2-14-23 UPDATED.docx (D) At any time, by providing written notice to the other PARTY, CITY or CONTRACTOR may change the contact information listed in Subparagraph (C) above.

12.12. Survival. This Paragraph and the obligations set forth in Paragraphs

3.4, 3.6, 3.7, 3.8, 4.5, 5.0, 6.1, 6.2, 6.3, 6.4, 6.5, 8.1, 8.2, 9.1, 9.2, 9.3, 9.4, 9.5, 9.6, 9.7,

11.3, 12.5, 12.6, 12.7, 12.8, 12.9, and 12.11 survive this Agreement’s expiration, cancellation, or termination.

12.13. Severability. The invalidity, in whole or in part, of any term of this Agreement will not affect this Agreement’s remaining terms.

12.14. Counterparts. This Agreement may be executed in counterparts, each of which is an original, but all of which constitutes one and the same document. The PARTIES shall sign a sufficient number of counterparts, so that each PARTY will receive a fully executed original of this Agreement.

12.15 Digital Signatures. A signed copy of this Agreement or any amendment thereto bearing a digital signature, shall be deemed to have the same legal effect as delivery of an original executed copy of this Agreement or such amendment thereto for all purposes, and each digital signature should be given the same legal force and effect as a handwritten signature.

12.15. Representations – Authority. The PARTIES represent that:
(A) They have read this Agreement, fully understand its contents, and have received a copy of it;
(B) Through their duly authorized representative, they are authorized to sign this Agreement, and they are bound by its terms; and (C) They have executed this Agreement on the date opposite their signature.

Executed at Glendale, California.

CITY OF GLENDALE:

By Date: ,
20 (Name) _
(Title) _
888 of 1291
23 W:\Contracts\Beeline Fixed Route-DAR RFP & Award 2023\Exhibits\GSA Drafts\Exhibit G - DRAFT General Services Agreement for Transit Services MY 2-14-23 UPDATED.docx CONTRACTOR:

By Date: ,
20 (Name) _
(Title) _
APPROVED AS TO FORM:

City Attorney Date
889 of 1291
24 W:\Contracts\Beeline Fixed Route-DAR RFP & Award 2023\Exhibits\GSA Drafts\Exhibit G - DRAFT General Services Agreement for Transit Services MY 2-14-23 UPDATED.docx

EXHIBIT LIST
“Exhibit A”: CITY’s RFP
“Exhibit B”: Final Form J Staffing Plan
“Exhibit C”: Final Form K Fixed Route Base and Marginal Price Rate Proposal “Exhibit D”: Final Form L Dial-A-Ride Base and Marginal Price Rate Proposal “Exhibit E” CONTRACTOR’s Proposal
“Exhibit F” Insurance Requirements
890 of 1291
EXHIBIT FINSURANCE REQUIREMENTS

GENERAL SERVICES AGREEMENT
F-1
W:\Contracts\Beeline Fixed Route-DAR RFP & Award 2023\Exhibits\GSA Drafts\Exhibit G - DRAFT General Services Agreement for Transit Services MY 2-14-23 UPDATED.docx

1. “WORKERS’ COMPENSATION” INSURANCE

1.1 At its own expense, CONSULTANT shall obtain, pay for, and maintain— and shall require each of its Subconsultants to obtain and maintain— for the duration of this Agreement:
(A) Complete Workers’ Compensation insurance, meeting or exceeding the coverages and amounts that California law requires; and (B) Employer’s Liability insurance in an amount not less than:
(1) TWO MILLION DOLLARS ($2,000,000) per accident for
bodily injury or disease;
(2) TWO MILLION DOLLARS ($2,000,000) per employee for
bodily injury or disease; and
(3) TWO MILLION DOLLARS ($2,000,000) policy limit.

1.2 CONSULTANT’s and SUBCONSULTANT’s shall provide CITY with a “certificate of insurance”— on a form satisfactory to the City Attorney or City’s Risk Manager, and signed by the insurance carrier or its authorized representative— which fully meet the requirements of, and contain provisions entirely consistent with, this Agreement’s workers’ compensation insurance requirements.

1.3 CITY shall not be liable to CONSULTANT’s and SUBCONSULTANT’s personnel, or anyone CONSULTANT’s and SUBCONSULTANT’s directly or indirectly employs or uses, for a claim at law or in equity arising out of CONSULTANT’s and SUBCONSULTANT’s failure to comply with this Agreement’s workers’ compensation insurance requirements.
891 of 1291
EXHIBIT FINSURANCE REQUIREMENTS

GENERAL SERVICES AGREEMENT
F-2
W:\Contracts\Beeline Fixed Route-DAR RFP & Award 2023\Exhibits\GSA Drafts\Exhibit G - DRAFT General Services Agreement for Transit Services MY 2-14-23 UPDATED.docx

2. “COMMERCIAL GENERAL LIABILITY” OR “BUSINESSOWNERS LIABILITY”

INSURANCE

2.1 At its own expense, CONSULTANT shall obtain, pay for, and maintain— and shall require each of its Subconsultants to obtain and maintain— a “Commercial General Liability” or a “Businessowners Liability” insurance policy on an occurrence basis to fully protect CONSULTANT and CITY from claims and suits for bodily injury, personal and advertising injury, property damage, and medical payments. The policy must add the City of Glendale and its officers, agents, employees, and representatives (collectively, “CITY AND ITS REPRESENTATIVES”) as additional insureds.

2.2 Coverage afforded to CITY AND ITS REPRESENTATIVES must be at least as broad as that afforded to CONSULTANT. If CONSULTANT has higher limits than the limits specified in these insurance requirements, or has additional broader coverage, or has both, the insurer shall make available the higher limits and broader coverage to CITY AND ITS REPRESENTATIVES. The insurance must be written for the limits of liability specified below:
(A) TEN MILLION DOLLARS ($10,000,000) per occurrence, or the full per occurrence limits of the policy― whichever limit is greater― for bodily injury (including accidental death) to any one person; (B) TEN MILLION DOLLARS ($10,000,000) per occurrence, or the full per occurrence limits of the policy― whichever limit is greater― for personal and advertising injury to any one person;
(C) TEN MILLION DOLLARS ($10,000,000) per occurrence, or the full per occurrence limits of the policy― whichever limit is greater― for property damage; and
(D) TEN MILLION DOLLARS ($10,000,000) general aggregate limit, or the full aggregate limits of the policy― whichever limit is greater.

2.3 The liability insurance must include all major divisions of coverage and must cover:
(A) Premises Operations (including Explosion, Collapse, and Underground [“X,C,U”] coverages as applicable);
(B) Independent Contractors’ Protective Liability;
(C) Products and Completed Operations (maintain same limits as above until five (5) years after: recordation of the Notice of Completion or final close-out of the Agreement);
892 of 1291
EXHIBIT FINSURANCE REQUIREMENTS

GENERAL SERVICES AGREEMENT
F-3
W:\Contracts\Beeline Fixed Route-DAR RFP & Award 2023\Exhibits\GSA Drafts\Exhibit G - DRAFT General Services Agreement for Transit Services MY 2-14-23 UPDATED.docx (D) Personal and Advertising Injury (with Employer’s Liability Exclusion deleted);
(E) Contractual Liability; and
(F) Broad Form Property Damage.

2.4 CONSULTANT shall provide CITY with a “certificate of insurance” an “additional insured endorsement” and a “waiver of subrogation”— on forms satisfactory to the City Attorney or City’s Risk Manager, and signed by the insurance carrier or its authorized representative— which fully meet the requirements of, and contain provisions entirely consistent with, all of the Insurance Requirements.

2.5 The “certificate of insurance” and an “additional insured endorsement” must state:
“The City of Glendale, and its officers, agents, employees, and representatives are included as additional insureds under the policy(s). This insurance is primary to all other insurance of the City. The City’s insurance, or selfinsurance, or both, will apply in excess of— and will not contribute with— this insurance. This insurance applies separately to each insured or additional insured who is seeking coverage, or against whom a claim is made or a suit is brought. The issuing company shall mail thirty (30) days advance notice to the City for any policy cancellation, termination, non-renewal, or reduction in coverage.”
893 of 1291
EXHIBIT FINSURANCE REQUIREMENTS

GENERAL SERVICES AGREEMENT
F-4
W:\Contracts\Beeline Fixed Route-DAR RFP & Award 2023\Exhibits\GSA Drafts\Exhibit G - DRAFT General Services Agreement for Transit Services MY 2-14-23 UPDATED.docx

3. “BUSINESS AUTOMOBILE” LIABILITY INSURANCE

3.1 At its own expense, CONSULTANT shall obtain, pay for, and maintain— and shall require each of its Subconsultants to obtain and maintain— a “Business Automobile” insurance policy on an occurrence basis to fully protect CONSULTANT and CITY from claims and suits for bodily injury, property damage, and medical payments.

The policy must add the City of Glendale and its officers, agents, employees, and representatives as additional insureds.

3.2 The insurance must not be written for less than the limits of liability specified below or required by law, whichever coverage amount is greater:
(A) FIVE MILLION DOLLARS ($5,000,000) per occurrence for bodily injury (including accidental death) to any one person; and (B) FIVE MILLION DOLLARS ($5,000,000) per occurrence for property damage; or
(C) TEN MILLION DOLLARS ($10,000,000) combined single limit (“CSL”).

3.3 The liability insurance must include all major divisions of coverage and must cover all vehicles, whether rented, leased, hired, scheduled, owned or non-owned.

3.4 CONSULTANT shall provide CITY with a “certificate of insurance” and an “additional insured endorsement”— on forms satisfactory to the City Attorney or City’s Risk Manager, and signed by the insurance carrier or its authorized representative— which fully meet the requirements of, and contain provisions entirely consistent with, all of the Insurance Requirements.

3.5 The “certificate of insurance” and an “additional insured endorsement” must state:
“The City of Glendale, and its officers, agents, employees, and representatives are included as additional insureds under the policy(s). This insurance is primary to all other insurance of the City. The City’s insurance, or selfinsurance, or both, will apply in excess of— and will not contribute with— this insurance. This insurance applies separately to each insured or additional insured who is seeking coverage, or against whom a claim is made or a suit is brought. The issuing company shall mail thirty (30) days advance notice to the City for any policy cancellation, termination, non-renewal, or reduction in coverage.”
1 894 of 1291
EXHIBIT FINSURANCE REQUIREMENTS

GENERAL SERVICES AGREEMENT
F-5
W:\Contracts\Beeline Fixed Route-DAR RFP & Award 2023\Exhibits\GSA Drafts\Exhibit G - DRAFT General Services Agreement for Transit Services MY 2-14-23 UPDATED.docx

4. Abuse, Sexual Misconduct & Molestation Insurance

4.1 At its own expense, CONSULTANT shall obtain, pay for, and maintain— and shall require each of its Subconsultants to obtain and maintain— “Abuse, Sexual Misconduct & Molestation” insurance policy on an occurrence basis to fully protect CONSULTANT and CITY from claims and suits for abuse, sexual misconduct and/or molestation and claims for negligent employment, investigation, supervision, training or retention of, or failure to report to proper authorities, a person(s) who committed any act of abuse, molestation, harassment, mistreatment or maltreatment of a sexual nature with limits no less than those stated below. The policy must add the City of Glendale and its officers, agents, employees, and representatives as additional insureds and proved . (A) ONE MILLION DOLLARS ($1,000,000) per claim
(B) TWO MILLION DOLLARS ($2,000,000) in aggregate

4.2 CONSULTANT shall provide CITY with a “certificate of insurance” and an “additional insured endorsement”— on forms satisfactory to the City Attorney or City’s Risk Manager, and signed by the insurance carrier or its authorized representative— which fully meet the requirements of, and contain provisions entirely consistent with, all of the Insurance Requirements.

4.3 The “certificate of insurance” and an “additional insured endorsement” must state:
“The City of Glendale, and its officers, agents, employees, and representatives are included as additional insureds under the policy(s). This insurance is primary to all other insurance of the City. The City’s insurance, or selfinsurance, or both, will apply in excess of— and will not contribute with— this insurance. This insurance applies separately to each insured or additional insured who is seeking coverage, or against whom a claim is made or a suit is brought. The issuing company shall mail thirty (30) days advance notice to the City for any policy cancellation, termination, non-renewal, or reduction in coverage.”
895 of 1291
EXHIBIT FINSURANCE REQUIREMENTS

GENERAL SERVICES AGREEMENT
F-6
W:\Contracts\Beeline Fixed Route-DAR RFP & Award 2023\Exhibits\GSA Drafts\Exhibit G - DRAFT General Services Agreement for Transit Services MY 2-14-23 UPDATED.docx

5. GENERAL REQUIREMENTS

5.1 At all times, the insurance company issuing the policy must meet all three of these requirements:
(A) It must be “admitted” insurer by the State of California Department of Insurance or must be listed on the California Department of Insurance’s “List of Approved Surplus Line Insurers” (“LASLI”); (B) It must be domiciled within, and organized under the laws of, a State of the United States; and
(C) It must carry a minimum A.M. Best Company Financial Strength Rating of “A:VII,” or better.

5.2 If the Agreement requires any of the foregoing insurance coverages to remain in force after the Final Payment, and if they are reasonably available, CONSULTANT shall submit to CITY— with the final Application for Payment— all certificates and additional insured endorsements evidencing the coverages’ continuation.

5.3 A deductible or self-insured retention is subject to CITY’s review and approval, in its sole discretion. The insurance company or its authorized representative must state either on the insurance certificate or in a separate correspondence:
(A) The amount of the deductible, or self-insured retention, or both; (B) Whether a limit of insurance has been lowered by any pending or paid claim; and
(C) The current limit amount, as lowered by the pending or paid claim. policy:

5.4 Despite any conflicting or contrary provision in CONSULTANT’s insurance (A) If CONSULTANT’s insurance company adds CITY, and its officers, agents, employees, and representatives (collectively, “its representatives”) as additional insureds, then for all acts, errors, or omissions of CITY, or its representatives, or both, that insurer shall:
(1) Pay those sums that CITY, or its representatives, or both, become legally obligated to pay as damages; and
(2) Defend— and pay the costs of defending— CITY, or its representatives, or both;
(B) CONSULTANT’s insurance is primary;
896 of 1291
EXHIBIT FINSURANCE REQUIREMENTS

GENERAL SERVICES AGREEMENT
F-7
W:\Contracts\Beeline Fixed Route-DAR RFP & Award 2023\Exhibits\GSA Drafts\Exhibit G - DRAFT General Services Agreement for Transit Services MY 2-14-23 UPDATED.docx (C) Other insurance (whether primary, excess, contingent or selfinsurance, or any other basis) available to CITY, or its representatives, or both, is excess over CONSULTANT’s insurance; (D) CITY’s insurance, or self-insurance, or both, will not contribute with CONSULTANT’s insurance policy;
(E) CONSULTANT and CONSULTANT’s insurance company waive— and shall not exercise— any right of recovery or subrogation that CONSULTANT or the insurer may have against CITY, or its representatives, or both;
(F) CONSULTANT’s insurance policy applies separately to each insured or additional insured who is seeking coverage, or against whom a claim is made or suit is brought, except that the naming of multiple insureds will not increase an insurance company’s limits of liability; (G) CONSULTANT’s insurance policy applies to a claim or suit brought by an additional insured against a Named Insured or other insured, arising out of bodily injury, personal injury, advertising injury, or property damage; and
(H) CITY is not liable for a premium payment or another expense under CONSULTANT’s policy.

5.5 At any time during the duration of this Agreement, CITY may do any one or more of the following:
(A) Review this Agreement’s insurance coverage requirements; or (B) Require that CONSULTANT:
(1) Obtain, pay for, and maintain more or less insurance depending on CITY’s assessment of any one or more of the following factors:
(a) CITY’s risk of liability or exposure arising out of, or in any way connected with, the services of
CONSULTANT under this Agreement;
(b) The nature or number of accidents, claims, or lawsuits arising out of, or in any way connected with, the
services of CONSULTANT under this Agreement; or
(c) The availability, or affordability, or both, of increased liability insurance coverage;
897 of 1291
EXHIBIT FINSURANCE REQUIREMENTS

GENERAL SERVICES AGREEMENT
F-8
W:\Contracts\Beeline Fixed Route-DAR RFP & Award 2023\Exhibits\GSA Drafts\Exhibit G - DRAFT General Services Agreement for Transit Services MY 2-14-23 UPDATED.docx (2) Reduce or eliminate a deductible or self-insured retention as it applies to CITY; or
(3) Obtain, pay for, and maintain a bond (as a replacement for an insurance coverage) from a California corporate surety, guaranteeing payment to CITY for liability, or costs, or both, that CITY incurs during CITY’s investigation, administration, or defense of a claim or a suit arising out of this Agreement.

5.6 CONSULTANT shall maintain the insurance policy without interruption, from the Project’s commencement date to the Final Payment date, or until a date that CITY specifies for any coverage that CONSULTANT must maintain after the Final Payment.

5.7 CONSULTANT’s insurance company or self-insurance administrator shall mail CITY written notice at least thirty (30) days in advance of the policy’s or the selfinsurance program’s cancellation, termination, non-renewal, or reduction in coverage.

5.8 CONSULTANT shall not allow any insurance to expire, cancel, terminate, lapse, or non-renew. Twenty-one (21) days before its insurance policy’s expiration, cancellation, termination, or non-renewal, CONSULTANT shall deliver to CITY evidence of the required coverage as proof that CONSULTANT’s insurance policy has been renewed or replaced with another insurance policy which, during the duration of this Agreement, meets all of this Agreement’s insurance requirements.

5.9 At any time, upon CITY’s request, CONSULTANT shall furnish satisfactory proof of each type of insurance coverage required— including a certified copy of the insurance policy or policies; certificates, endorsements, renewals, or replacements; and documents comprising CONSULTANT’s self-insurance program— all in a form and content acceptable to the City Attorney or City’s Risk Manager.

5.10 If CONSULTANT hires, employs, or uses a Subconsultant to perform work, services, operations, or activities on CONSULTANT’s behalf, CONSULTANT shall ensure that the Subconsultant:
(A) Meets, and fully complies with, this Agreement’s insurance requirements;
(B) Delivers to CITY— for its review, or approval, or both— all insurance policies, certificates, and endorsements that this Agreement requires; and
(C) Furnishes CITY, at any time upon its request, with a complete copy of the Subconsultant’s insurance policy or policies for CITY’s review, or approval, or both.
898 of 1291
EXHIBIT FINSURANCE REQUIREMENTS

GENERAL SERVICES AGREEMENT
F-9
W:\Contracts\Beeline Fixed Route-DAR RFP & Award 2023\Exhibits\GSA Drafts\Exhibit G - DRAFT General Services Agreement for Transit Services MY 2-14-23 UPDATED.docx

5.11 CONSULTANT’s failure to comply with an insurance provision in this Agreement constitutes a breach upon which CITY may immediately terminate or suspend CONSULTANT’s performance of this Agreement, or invoke another remedy that this Agreement or the law allows. At its discretion, CITY may obtain or renew the insurance, and CITY may pay all or part of the premiums. Upon demand, CONSULTANT shall repay CITY for all sums or monies that CITY paid to obtain, renew, or reinstate the insurance, or CITY may offset the cost of the premium against any sums or monies that CITY may owe CONSULTANT.
899 of 1291
EXHIBIT FINSURANCE REQUIREMENTS

GENERAL SERVICES AGREEMENT
F-10
W:\Contracts\Beeline Fixed Route-DAR RFP & Award 2023\Exhibits\GSA Drafts\Exhibit G - DRAFT General Services Agreement for Transit Services MY 2-14-23 UPDATED.docx

6. CONSULTANT’S SUBMITTAL OF CERTIFICATES AND ENDORSEMENTS

6.1 CONSULTANT shall have its insurance carrier(s) or self-insurance administrator(s) complete and execute the following insurance documents, unless an exception below applies. When CONSULTANT signs and delivers the Agreement to CITY, CONSULTANT also shall deliver:
(A) A “certificate of insurance” for each required liability insurance coverage;
(B) An additional insured endorsement for Commercial General Liability coverage or Businessowners Liability coverage and Automobile Liability coverage, unless this Agreement does not require CONSULTANT to obtain and maintain Commercial General Liability coverage, Businessowners Liability coverage, or Automobile Liability coverage;
(C) A Waiver of Subrogation endorsement for Commercial General Liability coverage or Businessowners Liability coverage, unless this Agreement does not require CONSULTANT to obtain and maintain Commercial General Liability coverage or Businessowners Liability coverage;
(D) An additional insured endorsement for Abuse, Sexual Misconduct & Molestation Insurance.
(E) A “certificate of insurance” for Workers’ Compensation insurance; or If CONSULTANT is self-insured for workers’ compensation, a copy of the “Certificate of Consent to Self-insure” from the State of California; or
If CONSULTANT is lawfully exempt from workers’ compensation laws, an “Affirmation of Exemption from Labor Code §3700” form; and

6.2 CITY will neither sign this Agreement nor issue a “Notice to Proceed” until the City Attorney or City’s Risk Manager has reviewed and approved the insurance documents. CITY’s decision as to the acceptability of all insurance documents is final.

Unless CONSULTANT obtains CITY’s written approval, CITY will not permit or allow a substitution of an insurance policy, or a change in a certificate’s or an endorsement’s form and content, or both.
900 of 1291
EXHIBIT FINSURANCE REQUIREMENTS

GENERAL SERVICES AGREEMENT
F-11
W:\Contracts\Beeline Fixed Route-DAR RFP & Award 2023\Exhibits\GSA Drafts\Exhibit G - DRAFT General Services Agreement for Transit Services MY 2-14-23 UPDATED.docx

7. INSURANCE OBLIGATION IS SEPARATE FROM INDEMNITY OBLIGATION

7.1 This Agreement’s insurance provisions:
(A) Are separate and independent from the indemnification and defense provisions in Article 12 of the Agreement; and
(B) Do not limit, in any way, the applicability, scope, or obligations of the indemnification and defense provisions in Article 12 of the Agreement.
901 of 1291
1 FEDERAL CONTRACT CLAUSES
[Numbering of clauses and clause language is based on FTA Report No. 0105, FTA Best Practices Procurement and Lessons Learned Manual, October 2016.]

1. ACCESS TO RECORDS AND REPORTS
a. Record Retention. The Contractor will retain, and will require its subcontractors of all tiers to retain, complete and readily accessible records related in whole or in part to the contract, including, but not limited to, data, documents, reports, statistics, sub-agreements, leases, subcontracts, arrangements, other third party agreements of any type, and supporting materials related to those records. b. Retention Period. The Contractor agrees to comply with the record retention requirements in accordance with 2 C.F.R. § 200.333. The Contractor shall maintain all books, records, accounts and reports required under this Contract for a period of at not less than three (3) years after the date of termination or expiration of this Contract, except in the event of litigation or settlement of claims arising from the performance of this Contract, in which case records shall be maintained until the disposition of all such litigation, appeals, claims or exceptions related thereto. c. Access to Records. The Contractor agrees to provide sufficient access to FTA and its contractors to inspect and audit records and information related to performance of this contract as reasonably may be required.
d. Access to the Sites of Performance. The Contractor agrees to permit FTA and its contractors access to the sites of performance under this contract as reasonably may be required.

4. BUY AMERICA
The contractor agrees to comply with 49 U.S.C. 5323(j) and 49 C.F.R. part 661, which provide that Federal funds may not be obligated unless all steel, iron, and manufactured products used in FTA funded projects are produced in the United States, unless a waiver has been granted by FTA or the product is subject to a general waiver. General waivers are listed in 49 C.F.R. § 661.7. Separate requirements for rolling stock are set out at 49 U.S.C. 5323(j)(2)(C) and 49 C.F.R. § 661.11.

The [bidder or offeror] must submit to [Recipient] the appropriate Buy America certification below with its [bid or offer]. Bids or offers that are not accompanied by a completed Buy America certification will be rejected as nonresponsive.

In accordance with 49 C.F.R. § 661.12, for the procurement of rolling stock (including train control, communication, and traction power equipment) use the following certifications:

Certificate of Compliance with Buy America Rolling Stock Requirements The bidder or offeror hereby certifies that it will comply with the requirements of 49 U.S.C. 5323(j), and the applicable regulations of 49 C.F.R. § 661.11.

Date:

Signature:

Company:

Name:

Title:

Certificate of Non-Compliance with Buy America Rolling Stock Requirements The bidder or offeror hereby certifies that it cannot comply with the requirements of 49 U.S.C. 5323(j), but may qualify for an exception to the requirement consistent with 49 U.S.C. 5323(j)(2)(C), and the applicable regulations in 49 C.F.R. § 661.7.

Date:

Exhibit 9
902 of 1291
2 Signature:

Company:

Name:

Title:

6. CHARTER SERVICES
The contractor agrees to comply with 49 U.S.C 5323(d), 5323(r), and 49 C.F.R. part 604, which provides that recipients and subrecipients of FTA assistance and prohibited from providing charger service using federally funded equipment or facilities if there is at least one private charter operator willing and able to provide the service, except as permitted under:

1. Federal transit laws, specifically 49 U.S.C. § 5323 (d);

2. FTA regulations, “Charter Service,” 49 C.F.R. part 604;

3. Any other federal Charter Service regulations; or

4. Federal guidance, except as FTA determines otherwise in writing, The contractor agrees that if it engages in a pattern of violations of FTA’s Charter Service regulations, FTA may require corrective measures or impose remedies on it. These corrective measures and remedies may include:

1. Barring it or any subcontractor operating public transportation under its Award that has provided prohibited charter service from receiving federal assistance from FTA;

2. Withholding an amount of federal assistance as provided by Appendix D to part 604 of FTA’s Charter Service regulations; or

3. Any other appropriate remedy that may apply.

The contractor should also include the substance of this clause in each subcontract that may involve operating public transit services.

7. CLEAN AIR ACT AND FEDERAL WATER POLLUTION CONTROL ACT The Contractor agrees:

1. It will not use any violating facilities;

2. It will report the use of facilities placed on or likely to be placed on the U.S. EPA “List of Violating Facilities;”

3. It will report violations of use of prohibited facilities to FTA; and

4. It will comply with the inspection and other requirements of the Clean Air Act, as amended, (42 U.S.C. §§ 7401 – 7671q); and the Federal Water Pollution control Act as amended, (33 U.S.C. §§1251 -1387)

8. CIVIL RIGHTS AND EQUAL OPPORTUNITY
AGENCY is an Equal Opportunity Employer. As such, the AGENCY agrees to comply with all applicable Federal civil rights laws and implementing regulations. Apart from inconsistent requirements imposed by Federal laws or regulations, the AGENCY agrees to comply with the requirements of 49 U.S.C. § 5323(h) (3) by not using any Federal assistance awarded by FTA to support procurements using exclusionary or discriminatory specifications.

Under this Agreement, the Contractor shall at all times comply with the following requirements and shall include these requirements in each subcontract entered into as part thereof.

1. Nondiscrimination. In accordance with Federal transit law at 49 U.S.C. § 5332, the Contractor agrees that it will not discriminate against any employee or applicant for employment because of race, color, religion, national origin, sex, or age. In addition, the Contractor agrees to comply with applicable Federal implementing regulations and other implementing requirements FTA may issue.

2. Race, Color, Religion, National Origin, sex. In accordance with Title VII of the Civil Rights Act, as amended, 42 U.S.C. § 2000e et seq., and Federal transit laws at 49 U.S.C. § 5332, the 903 of 1291
3 Contractor agrees to comply with all applicable equal employment opportunity requirements of U.S.

Department of Labor (U.S. DOL) regulations, “Office of Federal Contract Compliance Programs, Equal Employment Opportunity, Department of Labor,” 41 C.F.R. chapter 60, and Executive Order No. 11246, “Equal Employment Opportunity in Federal Employment,” September 24, 1965, 42 U.S.C. § 2000e note, as amended by any later Executive Order that amends or supersedes it, referenced in 42 U.S.C. § 2000e note The Contractor agrees to take affirmative action to ensure that applicants are employed, and that employees are treated during employment, without regard to their race, color, religion, national origin, or sex (including sexual orientation and gender identity).

Such action shall include, but not be limited to, the following employment, promotion, demotion or transfer, recruitment or recruitment advertising, layoff or termination; rates of pay or other forms of compensation; and selection for training, including apprenticeship. In addition, the Contractor agrees to comply with any implementing requirements FTA may issue.

3. Age. In accordance with the Age Discrimination in Employment Act, 29 U.S.C. §§ 621-634, U.S.

Equal Employment Opportunity Commission (U.S. EEOC) regulations, “Age Discrimination in Employment Act,” 29 C.F.R. part 1625, the Age Discrimination Act of 1975, as amended, 42 U.S.C. § 6101 et seq., U.S. Health and Human Services regulations, “Nondiscrimination on the Basis of Age in Programs or Activities Receiving Federal Financial Assistance,” 45 C.F.R. part 90, and Federal transit law at 49 U.S.C. § 5332, the Contractor agrees to refrain from discrimination against present and prospective employees for reason of age. In addition, the Contractor agrees to comply with any implementing requirements FTA may issue.

4. Disabilities. In accordance with section 504 of the Rehabilitation Act of 1973, as amended, 29 U.S.C. § 794, the Americans with Disabilities Act of 1990, as amended, 42 U.S.C. § 12101 et seq., the Architectural Barriers Act of 1968, as amended, 42 U.S.C. § 4151 et seq., and Federal transit law at 49 U.S.C. § 5332, the Contractor agrees that it will not discriminate against individuals on the basis of disability. In addition, the Contractor agrees to comply with any implementing requirements FTA may issue.

9. DISADVANTAGED BUSINESS ENTERPRISE (DBE)
This contract is subject to the requirements of Title 49, Code of Federal Regulations, Part 26, Participation by Disadvantaged Business Enterprises in Department of Transportation Financial Assistance Programs and with section 1101(b) of SAFETEA LU, 23 U.S.C. § 101. A separate contract goal of 3.6% DBE participation has been established for this procurement. The City, as a recipient of federal financial assistance, is required to implement the Los Angeles County Metropolitan Transportation Authority’s (Metro’s) Disadvantaged Business Program in accordance with federal regulation 49 CFR Part 26 issued by the U.S. Department of Transportation (DOT). City is required to include all other DBE requirements and flow-down clauses in their solicitation and contract(s) as identified in the DBE Exhibit I for DOT-Assisted Contracts and Disadvantaged Business Enterprise Implementation Agreement for Subrecipients.

10. CONTRACT WORK HOURS AND SAFETY STANDARDS
The Contractor shall comply with all federal laws, regulations, and requirements providing wage and hour protections for non-construction employees, in accordance with 40 U.S.C. § 3702, Contract Work Hours and Safety Standards Act, and other relevant parts of the Act, 40 U.S.C. §3701 et seq., and U.S.

DOL regulations, “Labor Standards Provisions Applicable to Contracts Covering Federally Financed and Assisted Construction (also Labor Standards Provisions Applicable to Non-construction Contracts Subject to the Contract Work Hours and Safety Standards Act),” 29 C.F.R. part 5.

The Contractor shall maintain payrolls and basic payroll records during the course of the work and shall preserve them for a period of three (3) years from the completion of the contract for all laborers and mechanics, including guards and watchmen, working on the contract. Such records shall contain the name and address of each such employee, social security number, correct classifications, hourly rates of wages paid, daily and weekly number of hours worked, deductions made, and actual wages paid. 904 of 1291
4 Such records maintained under this paragraph shall be made available by the Contractor for inspection, copying or transcription by authorized representatives of the FTA and the Department of Labor, and the Contractor will permit such representatives to interview employee during working hours on the job.

The contractor shall require the inclusion of the language of this clause within subcontracts of all tiers.

11. ENERGY CONSERVATION
The contractor agrees to comply with mandatory standards and policies relating to energy efficiency, which are contained in the state energy conservation plan issued in compliance with the Energy Policy and Conservation Act.

13. DEBARMENT, SUSPENSION, INELIGIBILITY AND VOLUNTARY EXCLUSION The Contractor shall comply and facilitate compliance with U.S. DOT regulations, “Non-procurement Suspension and Debarment,” 2C.F.R. part 1200, which adopts and supplements the U.S. Office of Management and Budget (U.S. OMB) “Guidelines to Agencies on Government-wide Debarment and Suspension (Non-procurement),” 2 D.F.F. part 180. These provisions apply to each contract at any tier of $25,000 or more, and to each contract at any tier for a federally required audit (irrespective of the contract amount), and to each contract at any tier that must be approved by an FTA official irrespective of the contract amount. As such, the Contractor shall verify that its principals, affiliates, and subcontractors are eligible to participate in this federally funded contract and are not presently declared by any Federal department or agency to be:
a) Debarred from participation in any federally assisted Award; b) Suspended from participation in any federally assisted Award; c) Proposed for debarment from participation in any federally assisted Award; d) Declared ineligible to participate in any federally assisted Award; e) Voluntarily excluded from participation in any federally assisted Award; or f) Disqualified from participation in any federally assisted Award.

By signing and submitting its bid or proposal, the bidder or proposer certifies as follows:

The certification in this clause is a material representation of fact relied upon by the AGENCY it is later determined by the AGENCY the bidder or proposer knowingly rendered an erroneous certification, in addition to remedies available to the AGENCY, the Federal Government may pursue available remedies, including but not limited to suspension and/or debarment. The bidder or proposer agrees to comply with the requirements of 2C.F.R. part 180, subpart C, as supplemented by 2C.F.R. part 1200, while this offer is valid and throughout the period of any contract that may arise from this offer. The bidder or proposer further agrees to include a provision requiring such compliance in its lower tier covered transactions.

15. NO FEDERAL GOVERNMENT OBLIGATION TO THIRD PARTIES
AGENCY and Contractor acknowledge and agree that, notwithstanding any concurrence by the Federal Government in or approval of the solicitation or award of the underlying Contract, absent the express written consent by the Federal Government, the Federal Government is not a party to this Contract and shall not be subject to any obligations or liabilities to AGENCY, Contractor or any other party (whether or not a party to that contract) pertaining to any matter resulting from the underlying Contract. The Contractor agrees to include the above clause in each subcontract financed in whole or in part with Federal assistance provided by the FTA. It is further agreed that the clause shall not be modified, except to identify the subcontractor who will be subject to its provisions.

18. PROGRAM FRAUD AND FALSE OR FRAUDULENT STATEMENTS OR RELATED ACTS The Contractor acknowledges that the provisions of the Program Fraud Civil Remedies Act of 1986, as amended, 31 U.S.C. §3801 et seq. and U.S. DOT regulations, “Program Fraud Civil Remedies,” 49 905 of 1291
5 C.F.R. part 31, apply to its actions pertaining to this Project. Upon execution of the underlying contract, the Contractor certifies or affirms the truthfulness and accuracy of any statement it has made, it makes, it may make, or causes to be made, pertaining to the underlying contract of the FTA assisted project for which this contract work is being performed. In addition to other penalties that may be applicable, the Contractor further acknowledges that if it makes, or causes to be made, a false, fictitious, or fraudulent claim, statement, submission, or certification, the Federal Government reserves the right to impose the penalties of the Program Fraud Civil Remedies Act of 1986 on the Contractor to the extent the Federal Government deems appropriate.

The Contractor also acknowledges that if it makes, or causes to be made, a false, fictitious, or fraudulent claim, statement, submission, or certification to the Federal Government under a contract connected with a project that is financed in whole or in part with Federal assistance originally awarded by FTA under the authority of 49 U.S.C. chapter 53, the Government reserves the right to impose the penalties of 18 U.S.C. § 1001 and 49 U.S.C. § 5323(I) on the Contractor, to the extent the Federal Government deems appropriate.

The Contractor agrees to include the above two clauses in each subcontract financed in whole or in part with Federal assistance provided by FTA. It is further agreed that the clauses shall not be modified, except to identify the subcontractor who will be subject to the provisions.

19. PUBLIC TRANSPORTATION EMPLOYEE PROTECTIVE ARRANGEMENTS The Contractor agrees to comply with the following employee protective arrangements of 49 U.S.C. § 5333(b):

1. U.S. DOL Certification. Under this Contract or any Amendments thereto that involve public transportation operations that are supported with federal assistance, a certification issued by U.S.

DOL is a condition of the Contract.

2. Special Warranty. When the Contract involves public transportation operations and is supported with federal assistance appropriated or made available for 49 U.S.C. § 5311, U.S. DOL will provide a Special Warranty for its Award, including its Award of federal assistance under the Tribal Transit Program. The U.S. DOL Special Warranty is a condition of the Contract.

3. Special Arrangements. The conditions of 49 U.S.C § 5333(b) do not apply to Contractors providing public transportation operations pursuant to 49 U.S.C. § 5310. FTA reserves the right to make case-by-case determinations of the applicability of 49 U.S.C. § 5333(b) for all transfers of funding authorized under title 23, United States Code (flex funds), and make other exceptions as it deems appropriate, and, in those instances, any special arrangements required by FTA will be incorporated herein as required.

20. RECYCLED PRODUCTS
The Contractor agrees to provide a preference for those products and services that conserve natural resources, protect the environment, and are energy efficient by complying with and facilitating compliance with Section 6002 of the Resource Conservation and Recovery Act, as amended, 42 U.S.C. § 6962, and U.S. Environmental Protection Agency (U.S. EPA), “Comprehensive Procurement Guideline for Products Containing Recovered Materials,” 40 C.F.R. part 247.

21. SAFE OPERATION OF MOTOR VEHICLES
Seat Belts Use
The Contractor is encouraged to adopt and promote on-the-job seat belt use policies and programs for its employees and other personnel that operate company-owned vehicles, company-rented vehicles, or personally operated vehicles. The terms “company-owned” and “company-leased” refer to vehicles owned or leased either by the Contractor or Agency.
906 of 1291
6 Distracted Driving
The Contractor agrees to adopt and enforce workplace safety policies to decrease crashes caused by distracted drivers, including policies to ban text messaging while using an electronic device supplied by an employer, and driving a vehicle the driver owns or rents, a vehicle Contractor owns, leases, or rents, or a privately-owned vehicle when on official business in connection with the work performed under this agreement.

22. SCHOOL BUS OPERATIONS
The Contractor agrees to comply with 49 U.S.C. 5323(f), and 49 C.F.R. part 604, and not engage in school bus operations using federally funded equipment or facilities in competition with private operators of school buses, except as permitted under:

1. Federal transit laws, specifically 49 U.S.C. § 5323(f);

2. FTA regulations, “School Bus Operations,” 49 C.F.R. part 605;

3. Any other Federal School Bus regulations; or

4. Federal guidance, except as FTA determines otherwise in writing.

If Contractor violates this School Bus Agreement, FTA may:

1. Bar the Contractor from receiving Federal assistance for public transportation; or

2. Require the Contractor to take such remedial measure as FTA considers appropriate.

When operating exclusive school bus service under an allowable exemption, the contractor may not use federally funded equipment, vehicles, or facilities.

The Contractor should include the substance of this clause in each subcontract or purchase under this contract that may operate public transportation services.

24. SUBSTANCE ABUSE REQUIREMENTS
The Contractor agrees to establish and implement a drug and alcohol testing program that complies with 49 C.F.R. parts 655, produce any documentation necessary to establish its compliance with part 655, and permit any authorized representative of the United States Department of Transportation or its operating administrations, the State Oversight Agency of California, or AGENCY to inspect the facilities and records associated with the implementation of the drug and alcohol testing program as required under 49 C.F.R. part 655 and review the testing process. The Contractor agrees further to certify annually its compliance with parts 655 before (insert date) and to submit the Management Information System (MIS) reports before (insert date before March 15) to (insert title and address of person responsible for receiving information). To certify compliance, the Contractor shall use the “Substance Abuse Certifications” in the “Annual List of Certifications and Assurances for Federal Transit Administration Grants and Cooperative Agreements,” which is published annually in the Federal Register.

25. TERMINATION
Termination for Convenience
The AGENCY may terminate this contract, in whole or in part, at any time by written notice to the Contractor when it is in the AGENCY’s best interest. The Contractor shall be paid its costs, including contract close-out costs, and profit on work performed up to the time of termination. The Contractor shall promptly submit its termination claim to AGENCY to be paid the Contractor. If the Contractor has any property in its possession belonging to AGENCY, the Contractor will account for the same, and dispose of it in the manner AGENCY directs.
907 of 1291
7 Termination for Convenience (Professional or Transit Service Contracts) The AGENCY, by written notice, may terminate this contract, in whole or in part, when it is in the AGENCY’s interest. If this contract is terminated, the AGENCY shall be liable only for payment under the payment provisions of this contract for services rendered before the effective date of termination.

Termination for Default [Breach or Cause] (General Provision) If the Contractor does not deliver supplies in accordance with the contract delivery schedule, or if the contract is for services, the Contractor fails to perform in the manner called for in the contract, or if the Contractor fails to comply with any other provisions of the contract, the AGENCY may terminate this contract for default. Termination shall be effected by serving a Notice of Termination on the Contractor setting forth the manner in which the Contractor is in default. The Contractor will be paid only the contract price for supplies delivered and accepted, or services performed in accordance with the manner of performance set forth in the contract.

If it is later determined by the AGENCY that the Contractor had an excusable reason for not performing, such as a strike, fire, or flood, events which are not the fault of or are beyond the control of the Contractor, the AGENCY, after setting up a new delivery of performance schedule, may allow the Contractor to continue work, or treat the termination as a Termination for Convenience.

Termination for Default (Transportation Services)
If the Contractor fails to pick up the commodities or to perform the services, including delivery services, within the time specified in this contract or any extension, or if the Contractor fails to comply with any other provisions of this contract, the AGENCY may terminate this contract for default. The AGENCY shall terminate by delivering to the Contractor a Notice of Termination specifying the nature of default.

The Contractor will only be paid the contract price for services performed in accordance with the manner of performance set forth in this contract.

If this contract is terminated while the Contractor has possession of AGENCY goods, the Contractor shall, upon direction of the AGENCY, protect and preserve the goods until surrendered to the AGENCY or its agent. The Contractor and AGENCY shall agree on payment for the preservation and protection of goods. Failure to agree on an amount will be resolved under the Dispute clause.

If, after termination for failure to fulfill contract obligations, it is determined that the Contractor was not in default, the rights and obligations of the parties shall be the same as if the termination had been issued for the convenience of the AGENCY.

Opportunity to Cure
The AGENCY, in its sole discretion may, in the case of a termination for breach or default, allow the Contractor [an appropriately short period of time] in which to cure the defect. In such case, the Notice of Termination will state the time period in which cure is permitted and other appropriate conditions If Contractor fails to remedy to AGENCY's satisfaction the breach or default of any of the terms, covenants, or conditions of this Contract within [10 days] after receipt by Contractor of written notice from AGENCY setting forth the nature of said breach or default, AGENCY shall have the right to terminate the contract without any further obligation to Contractor. Any such termination for default shall not in any way operate to preclude AGENCY from also pursuing all available remedies against Contractor and its sureties for said breach or default.

Waiver of Remedies for any Breach
In the event that AGENCY elects to waive its remedies for any breach by Contractor of any covenant, term or condition of this contract, such waiver by AGENCY shall not limit AGENCY’s remedies for any succeeding breach of that or of any other covenant, term, or condition of this contract. 908 of 1291
8 26. VIOLATION AND BREACH OF CONTRACT
Rights and Remedies of the AGENCY
The AGENCY shall have the following rights in the event that the AGENCY deems the Contractor guilty of a breach of any term under the Contract.

1. The right to take over and complete the work or any part thereof as agency for and at the expense of the Contractor, either directly or through other contractors;

2. The right to cancel this Contract as to any or all of the work yet to be performed;

3. The right to specific performance, an injunction or any other appropriate equitable remedy; and

4. The right to money damages.

For purposes of this Contract, breach shall include [AGENCY to define].

Rights and Remedies of Contractor
Inasmuch as the Contractor can be adequately compensated by money damages for any breach of this Contract, which may be committed by the AGENCY, the Contractor expressly agrees that no default, act or omission of the AGENCY shall constitute a material breach of this Contract, entitling Contractor to cancel or rescind the Contract (unless the AGENCY directs Contractor to do so) or to suspend or abandon performance.

Remedies
Substantial failure of the Contractor to complete the Project in accordance with the terms of this Agreement will be a default of this Agreement. In the event of a default, the AGENCY will have all remedies in law and equity, including the right to specific performance, without further assistance, and the rights to termination or suspension as provided herein. The Contractor recognizes that in the event of a breach of this Agreement by the Contractor before the AGENCY takes action contemplated herein, the AGENCY will provide the Contractor with sixty (60) days written notice that the AGENCY considers that such a breach has occurred and will provide the Contractor a reasonable period of time to respond and to take necessary corrective action.

Disputes
Disputes arising in the performance of this Contract that are not resolved by agreement of the parties shall be decided in writing by the authorized representative of AGENCY’s General Manager. This decision shall be final and conclusive unless within [10] days from the date of receipt of its copy, the Contractor mails or otherwise furnishes a written appeal to the General Manager. In connection with any such appeal, the Contractor shall be afforded an opportunity to be heard and to offer evidence in support of its position. The decision of the General Manager shall be binding upon the Contractor and the Contractor shall abide be the decision.

Performance during Dispute
Unless otherwise directed by AGENCY, Contractor shall continue performance under this Contract while matters in dispute are being resolved.

Claims for Damages
Should either party to the Contract suffer injury or damage to person or property because of any act or omission of the party or of any of its employees, agents or others for whose acts it is legally liable, a claim for damages therefor shall be made in writing to such other party within a reasonable time after the first observance of such injury or damage.
909 of 1291
9 Remedies
Unless this Contract provides otherwise, all claims, counterclaims, disputes and other matters in question between the AGENCY and the Contractor arising out of or relating to this agreement or its breach will be decided by arbitration if the parties mutually agree, or in a court of competent jurisdiction within the State in which the AGENCY is located.

Rights and Remedies
The duties and obligations imposed by the Contract documents and the rights and remedies available thereunder shall be in addition to and not a limitation of any duties, obligations, rights and remedies otherwise imposed or available by law. No action or failure to act by the AGENCY or Contractor shall constitute a waiver of any right or duty afforded any of them under the Contract, nor shall any such action or failure to act constitute an approval of or acquiescence in any breach thereunder, except as may be specifically agreed in writing.

27. INCORPORATION OF FEDERAL TRANSIT ADMINISTRATION (FTA) TERMS Incorporation of Federal Transit Administration (FTA) Terms - The preceding provisions include, in part, certain Standard Terms and Conditions required by DOT, whether or not expressly set forth in the preceding contract provisions. All contractual provisions required by DOT, as set forth in FTA Circular 4220.1F are hereby incorporated by reference. Anything to the contrary herein notwithstanding, all FTA mandated terms shall be deemed to control in the event of a conflict with other provisions contained in this Agreement. The Contractor shall not perform any act, fail to perform any act, or refuse to comply with any requests by the City which would cause the City to be in violation of the FTA terms and conditions.

28. FEDERAL CHANGES
Federal Changes - Contractor shall at all times comply with all applicable FTA regulations, policies, procedures and directives, including without limitation those listed directly or by reference in the Master Agreement between City and FTA, as they may be amended or promulgated from time to time during the term of this Agreement. Contractor's failure to so comply shall constitute a material breach of this Agreement.

29. PROMPT PAYMENT

1. Prompt Payment to Subcontractors
a. The Contractor is required to pay all Subcontractors for all work that the Subcontractor has satisfactorily completed, no later than thirty (30) business days after the Contractor has received payment from the City.
b. In addition, all Retainage amounts must be paid by the Contractor to the Subcontractor no later than thirty (30) business days after the Subcontractor has, in the opinion of the Transit Manager, satisfactorily completed its portion of the Work.
c. A delay in or postponement of payment to the Subcontractor requires good cause and prior written approval of the Transit Manager.
d. The Contractor is required to include, in each subcontract, a clause requiring the use of appropriate arbitration mechanisms to resolve all payment disputes. e. The City will not pay the Contractor for work performed unless and until the Contractor ensures that the Subcontractors have been promptly paid for the work they have performed under all previous payment requests, as evidenced by the filing with the City of lien waivers, canceled checks (if requested), and the Contractor’s sworn statement that it has complied with the prompt payment requirements. Contractor must submit a prompt payment affidavit, (form as provided in this Exhibit “A”) which identifies each subcontractor (both DBE and non-DBE) and the date and amount of the last payment to such subcontractor, with every payment request filed with the City, except for the first payment request, on every contract with the City.
f. Failure to comply with these prompt payment requirements is a breach of this Agreement, which may lead to any remedies permitted under law, including, but not limited to, Contractor debarment. In 910 of 1291
10 addition, Contractor’s failure to promptly pay its Subcontractors is subject to the provisions of 50 ILCS 505/9.

2. Reporting Requirements During the Term of the Contract a. The Contractor shall, within thirty (30) business days of contract award, or prior to any work being performed, execute formal subcontracts or purchase orders with the DBE firms included in the bid.

These written agreements shall be made available to the City. All contracts between the Contractor and its subcontractors must contain a prompt payment clause as set forth in Section 14 herein. b. During the term of annual contracts, the Contractor shall submit regular "Status Reports of DBE Subcontract Payments" in a form acceptable to the City. The frequency with which these reports are to be submitted will be determined by the City but in no event will reports be required less frequently than quarterly. In the absence of written notice from the City the Contractor’s first “Status Report of DBE Subcontract Payments” will be due ninety (90) days after the date of contract award, with additional reports due quarterly thereafter.
c. In the case of a one-time procurement with either a single or multiple deliveries, a “Status Report of DBE Subcontract Payments,” in a form acceptable to the City, indicating final DBE payments shall be submitted directly to the City. The information must be submitted prior to or at the same time as the Contractor’s final invoice to the City department identified in the solicitation. (NOTICE: The original invoices must be submitted directly to the City’s department identified in the contract documents and the Status Report of DBE Subcontract Payments must be submitted directly to the Transit Manager.

Failure to follow these directions may delay final payment. d. The address for the City:

City of Glendale
Public Works / Transit
1759 Gardena Ave.

Glendale, CA 91204
Attention: Martha D'Andrea, Transit Manager
911 of 1291
1 Exhibit 10

RC-DBE INSTRUCTIONS
For
Metro Subrecipient Agencies
October 2020
912 of 1291
2 RC-DBE LANGUAGE

RACE-CONSCIOUS INSTRUCTIONS
FOR

DOT-ASSISTED CONTRACTS
The CITY has established a RC-DBE contract goal for this Agreement of 3.6%.

1. DEFINITIONS
a. The term “Disadvantaged Business Enterprise” or DBE means a for-profit small business concern owned and controlled by a socially and economically disadvantaged person(s) as defined in Title 49, Part 26.5, Code of Federal Regulations (CFR). b. The Term “Race Conscious Disadvantaged Business Enterprise” or RC-DBE. DBE classes have been determined to have a statistically significant disparity in their utilization in previously awarded transportation contracts. RC-DBE’s include all DBE groups, specifically: Black Americans, Native Americans, Asian-Pacific Americans, Hispanic Americans, Subcontinent Asian Americans, and Women
c. The term “Agreement” also means “Contract”.
d. Agency also means the local entity entering into this contract with the Consultant. e. The term “Proposer” shall mean prime contractor or prime consultant submitting a bid or proposal to recipient organization. The terms “Bidder” or “Offeror” may also be used in lieu of “Proposer”.
f. The term “Small Business” or “SB” is as defined in 49 CFR 26.65.

2. AUTHORITY AND RESPONSIBILITY
a. DBE’s and other small businesses are strongly encouraged to participate in the performance of Agreements financed in whole or in part with federal funds (see 49 CFR Part 26, “Participation by Disadvantaged Business Enterprises in Department of Transportation Financial Assistance Programs”). The Contractor should ensure that DBE’s and other small businesses have the opportunity to participate in the performance of the work that is the subject of this solicitation and should take all necessary and reasonable steps for this assurance. The Proposer shall not discriminate on the basis of race, color, national origin, or sex in the award and performance of subcontracts. b. Proposers are encouraged to use services offered by financial institutions owned and controlled by DBE’s.
913 of 1291
3 3. SUBMISSION OF RC-DBE INFORMATION
If there is a RC-DBE contract goal on this contract, the Proposer, in order to be considered responsible and responsive, must make good faith efforts to meet the goal established for the contract. If the goal is not met, the Proposer must document adequate good faith efforts and submit documentation at the time of bid or proposal due date. If the Proposer fails to submit good faith effort documentation at the time of bid or proposal due date, the Proposer will be considered non-responsive. Only RC-DBE firms certified through the CUCP will be counted towards the contract goal; however, all DBE participation shall be collected and reported.

For contracts with RC-DBE contract goals, the resulting contractor shall utilize the specific DBEs listed unless the contractor obtains Metro’s written consent and unless the Metro’s consent is provided, the contractor shall not be entitled to any payment for work or material unless it is performed or supplied by the listed DBE.

All Proposers are required to submit the following items to the City:

1. The name and addresses of DBE firms that will participate in the contract;

2. A description of the work that each DBE will perform. Each DBE must be certified in the NAICS code applicable to the work the firm will perform on the contract;

3. The dollar amount of the participation of each DBE firm;

4. Written documentation of the proposer’s commitment to use the DBE subcontractor (the signed RC-DBE Commitment Form and/or other documentation) whose participation it submits to meet a RC-DBE contract goal;

5. Written confirmation from each listed DBE firm that it is participating in the contract in the kind of work and amount of work provided in the proposer’s commitment; and

6. If the contract goal is not met, evidence of good faith efforts to do so.

The above information shall be provided at the time noted below:

1. Under sealed bids, as a matter or responsiveness, or with initial proposals under contract negotiation procedures, or

2. No later than 5 days after bid opening as a matter of responsibility.

4. RC-DBE PARTICIPATION GENERAL INFORMATION
It is the Proposer’s responsibility to be fully informed regarding the requirements of 49 CFR, Part 26, and Metro’s DBE program developed pursuant to the regulations. Particular attention is directed to the following:
a. A RC-DBE must be a small business firm defined pursuant to 13 CFR 121 and be certified through the California Unified Certification Program (CUCP). b. A certified RC-DBE may participate as a prime contractor,subcontractor, joint venture partner, as a vendor of material or supplies, or as a trucking company. 914 of 1291
4 c. A RC-DBE Proposer not bidding as a joint venture with a non-DBE, will be required to document one or a combination of the following;
i. The Proposer is a RC-DBE and will meet the goal by performing with its own forces. ii. The Proposer will meet the goal through work performed by RC-DBE subcontractors, suppliers or trucking companies.
iii. The Proposer, prior to bidding, made adequate good faith efforts to meet the goal. d. A RC-DBE joint venture partner must be responsible for specific contract items of work or clearly defined portions thereof. Responsibility means actually performing, managing, and supervising the work with its own forces. The DBE joint venture partner must share in the capital contribution, control, management, risks and profits of the joint venture commensurate with its ownership interest.
e. A RC-DBE must perform a commercially useful function pursuant to 49 CFR 26.55, that is, a RC-DBE firm must be responsible for the execution of a distinct element of the work and must carry out its responsibility by actually performing, managing and supervising the work. f. The Proposer shall list only one subcontractor for each portion of work as defined in their bid and all RC-DBE subcontractors should be listed in the bid list of subcontractors. Firms to be counted toward the DBE Goal must be certified by bid/proposal due date. g. A prime contractor who is a certified RC-DBE is eligible to claim all of the work in the agreement toward the RC-DBE participation except that portion of the work to be performed by non-DBE subcontractors.
h. In order to identify certified DBEs, you must only use the California Unified Certification Program Database (CUCP). Certifications from other agencies or organizations will not be accepted.

5. RESOURCES
a. The CUCP database includes the certified DBEs from all certifying agencies participating in the CUCP. If you believe a firm is certified that cannot be located on the database, please contact the Caltrans Office of Certification toll free number 1-866-810-6346 for assistance.

Proposers may call (916) 440-0539 for web or download assistance. b. Access the CUCP database from the Department of Transportation, Civil Rights, Disadvantaged Business Enterprise Program website at: https://dot.ca.gov/programs/civilrights/dbe-search. i. Click on Access the DBE Query Form located on the first line in the center of the page
ii. Click on the Start DBE Firms Query
915 of 1291
5 iii. Searches can be performed by one or more criteria iv. Follow instructions on the screen

6. MATERIALS OR SUPPLIES PURCHASED FROM DBEs COUNT TOWARDS DBE

CREDIT, AND IF A DBE IS ALSO A RC-DBE, PURCHASES WILL COUNT TOWARDS THE RC-DBE CONTRACT GOAL UNDER THE FOLLOWING CONDITIONS:
a. If the materials or supplies are obtained from a RC-DBE manufacturer, 100 percent of the cost of the materials or supplies count towards the goal. A RC-DBE manufacturer is a firm that operates, or maintains a factory, or establishment that produces on the premises that materials, supplies, articles, or equipment required under the Agreement and of the general character described by the specifications.
b. If the materials or supplies purchased from a RC-DBE regular dealer, count 60 percent of the cost of the materials or supplies. A RC-DBE regular dealer is a firm that owns, operates or maintains a store, warehouse, or other establishment in which the materials, supplies, articles or equipment of the general character described by the specification and required under the Agreement are bought, kept in stock, and regularly sold or leased to the public in the usual course of doing business. To be a RC-DBE regular dealer the firm must be an established, regular business that engages, as its principal business and under its own name, in the purchase and sale or lease of the products in question. A person may be a RC-DBE regular dealer, in such bulk items as petroleum products, steel, cement, gravel, stone or asphalt without owning, operating or maintaining a place of business provided in this section. c. If the person both owns and operates distribution equipment for the products, any supplementing of regular dealers’ own distribution shall be, by a long-term lease agreement and not an ad hoc or Agreement-by-Agreement basis. Packagers, brokers, manufacturers’ representatives, or other persons who arrange or expedite transactions are not RC-DBE regular dealers within the meaning of this section.
d. Materials or supplies purchased from a RC-DBE, which is neither a manufacturer nor a regular dealer, will be limited to the entire amount of fees or commissions charged for assistance in the procurement of the materials and supplies required or fees or transportation charges for the delivery of materials or supplies on the job site, provided the fees are reasonable and not excessive as compared with fees charged for similar services.

7. FOR DBE TRUCKING COMPANIES: CREDIT FOR DBEs WILL COUNT TOWARDS

DBE CREDIT, AND IF A DBE IS A RC-DBE, CREDIT WILL COUNT TOWARDS THE RC-DBE CONTRACT GOAL UNDER THE FOLLOWING CONDITIONS:
a. The RC-DBE must be responsible for the management and supervision of the entire trucking operation for which it is responsible on a particular agreement, and there cannot be a contrived arrangement for the purpose of meeting the RC-DBE contract goal. b. The RC-DBE must itself own and operate at least one fully licensed, insured, and operational truck used on the agreement.
916 of 1291
6 c. The RC-DBE receives credit for the total value of the transportation services it provides on the agreement using trucks it owns, insures, and operates using drivers it employs. d. The RC-DBE may lease trucks from another RC-DBE firm including an owner-operator who is certified as a RC-DBE. A RC-DBE who leases trucks from another RC-DBE receives credit for the total value of the transportation services the lessee RC-DBE provides on the agreement. e. The DBE may also lease trucks from a non-DBE firm, including an owner-operator. The DBE that leases trucks equipped with drivers from a non-DBE is entitled to credit for the total value of transportation services provided by non-DBE leased trucks equipped with drivers not to exceed the value of transportation services on the contract provided by DBE-owned trucks or leased trucks with DBE employee drivers. Additional participation by non-DBE owned trucks equipped with drivers receives credit only for the fee or commission it receives as a result of the lease arrangement.
f. The DBE may lease trucks without drivers from a non-DBE truck leasing company. If the DBE leases trucks from a non-DBE truck leasing company and uses its own employees as drivers, it is entitled to credit for the total value of these hauling services. g. For the purposes of this section, a lease must indicate that the RC-DBE has exclusive use and control over the truck. This does not preclude the leased truck from working for others during the term of the lease with the consent of the RC-DBE, as long as the lease gives the RC-DBE absolute priority for use of the leased truck. Leased trucks must display the name and identification number of the RC-DBE.

8. TRANSIT VEHICLE MANUFACTURERS (TVM):
a. City shall require each Transit Vehicle Manufacturer (TVM), as a condition of being authorized to bid or propose on FTA-assisted transit vehicle procurements, to complete a TVM Certification Form acknowledging that it has complied with the requirements of 49 CFR 26.49 section. City shall maintain the TVM Certification Form on file for DBE Program compliance. City shall check the FTA Civil Rights webpage (https://www.transit.dot.gov/regulations-and-guidance/civil-rights-ada/eligible-transitvehicle-manufacturers) to validate TVMs that have an FTA approved DBE program and overall goal submissions. City is required to submit TVM certification with its SemiAnnual Report when there is a TVM award during the reporting period. b. Subrecipients are required to submit within 15 days of making an award, the name of the successful bidder, and the total dollar value of the contract in the manner prescribed in the grant agreement. Metro’s Grant Administration Department will complete the TVM Report and will submit the report on behalf of the City to FTA using the FTA Vehicle Award Form at the following website link:
https://www.surveymonkey.com/r/vehicleawardreportsurvey. Please contact your Metro Grants representative regarding TVM reporting should you have any questions. 917 of 1291
7 9. DBE SUBCONTRACTING FLOW DOWN REQUIREMENTS:
a. CONTRACT ASSURANCE
Each contract you sign with a contractor (and each subcontract the prime contractor signs with a subcontractor) must include the following assurance: The contractor, sub recipient or subcontractor shall not discriminate on the basis of race, color, national origin, or sex in the performance of this contract. The contractor shall carry out applicable requirements of 49 CFR Part 26 in the award and administration of DOT-assisted contracts. Failure by the contractor to carry out these requirements is a material breach of this contract, which may result in the termination of this contract or such other remedy as the recipient deems appropriate, which may include, but is not limited to:
(1) Withholding monthly progress payments;
(2) Assessing sanctions;
(3) Liquidated damages; and/or
(4) Disqualifying the contractor from future bidding as non-responsible. b. PROMPT PAYMENT PROVISIONS
The DBE Program, 49 CFR, Part 26, requires that any delay or postponement of payment over 30 days may take place only for good cause and with City’s prior written approval. The California Business and Professions Code, under Section 7108.5, requires that on public works projects, a prime contractor or subcontractor pay to any subcontractor not later than seven (7) days after receipt of each progress payment, unless otherwise agreed to in writing.

Any violation of this provision shall subject the violating Contractor or Subcontractor to the penalties, sanctions and other remedies specified in Section 7108.5 of the Business and Professions Code. These requirements shall not be construed to limit or impair any contractual, administrative, or judicial remedies otherwise available to the Contractor or Subcontractor in the event of a dispute involving late payment or nonpayment by the Contractor, deficient subcontract performance, or noncompliance by a Subcontractor. Any delay or postponement of payment from the above-referenced timeframes may occur only for good cause following written approval from City. Failure to comply with this provision without prior approval from City will constitute noncompliance, which may result in the application of appropriate administrative sanctions, including, but not limited to, withholding of payment to the Contractor of two percent (2%) of the invoice amount due per month, for every month that full payment is not made in accordance with these prompt payment requirements.

Prompt Progress Payments to Subcontractors
Contractor will include a contract clause that will require Subcontractors to pay each lower tiered Subcontractor participating on the Project for satisfactory performance of its contract no later than 7 days from the receipt of each payment the Subcontractor receives from Contractor. Any delay or postponement of payment from the above referenced time frame may occur only for good cause following written approval of City. This clause applies to both DBE and non-DBE Subcontractors.
918 of 1291
8 You must ensure prompt and full payment of retainage from the prime contractor to the subcontractor no later than 30 days after the subcontractor's work is satisfactorily completed.

Prompt Payment of Withheld Funds to Subcontractors
The City shall identify one of the provisions below and include the selected provision in their federal-aid contracts to ensure prompt and full payment of retainage, if applicable, to subcontractors in compliance with 49 CFR 26.29.
□ Provision #1 – No retainage will be held by the agency from progress payments due to the prime contractor. Prime contractors and subcontractors are prohibited from holding retainage from subcontractors. Any delay or postponement of payment may take place only for good cause and with the agency’s prior written approval. Any violation of these provisions shall subject the violating contractor or subcontractor to the penalties, sanctions, and other remedies specified in Section 7108.5 of the California Business and Professions Code. This requirement shall not be construed to limit or impair any contractual, administrative, or judicial remedies, otherwise available to the contractor or subcontractor in the event of a dispute involving late payment or nonpayment by the contractor, deficient subcontractor performance, and/or noncompliance by a subcontractor. This clause applies to both DBE and non-DBE subcontractors.
□ Provision #2 – No retainage will be held by the agency from progress payments due the prime contractor. Any retainage kept by the prime contractor or by a subcontractor must be paid in full to the earning subcontractor in 30 days after the subcontractor’s work is satisfactorily completed. Any delay or postponement of payment may take place only for good cause and with the agency’s prior written approval. Any violation of these provisions shall subject the violating contractor or subcontractor to the penalties, sanctions, and remedies specified in Section 7108.5 of the California Business and Professions Code. This requirement shall not be construed to limit or impair any contractual, administrative, or judicial remedies, otherwise available to the contractor or subcontractor in the event of a dispute involving late payment or nonpayment by the contractor, deficient subcontractor performance, and/or noncompliance by a subcontractor. This clause applies to both DBE and non-DBE subcontractors.
□ Provision #3 – The agency shall hold retainage from the prime contractor and shall make prompt and regular incremental acceptances of portions, as determined by the agency of the contract work and pay retainage to the prime contractor based on these acceptances. The prime contractor or subcontractor shall return all monies withheld in retention from all subcontractors within 30 days after receiving payment for work satisfactorily completed and accepted including incremental acceptances of portions of the contract work by the agency. Any delay or postponement of payment may take place only for good cause and with the agency’s prior written approval. Any violation of these provisions shall subject the violating prime contractor to the penalties, sanctions, and other remedies specified in Section 7108.5 of the California Business and Professions Code. This requirement shall not be construed to limit or impair any contractual, administrative, or judicial remedies otherwise available to the contractor or subcontractor in the event of: a dispute involving late payment or nonpayment by the contractor; deficient subcontractor performance and/or noncompliance by a subcontractor.

This clause applies to both DBE and non-DBE subcontractors. 919 of 1291
9 c. TERMINATION/SUBSTITUTION
The contractor must promptly notify the City, whenever a DBE subcontractor performing work related to this contract is terminated or fails to complete its work and must make good faith efforts to engage another DBE subcontractor to perform at least the same amount of work. The contractor may not terminate any DBE subcontractor without prior written consent of the City. The contractor may not terminate any DBE subcontractor and perform that work through its own forces or those of an affiliate without prior written consent of the City. The contractor must give the DBE five days to respond to the contractor’s written notice and advise the City and the contractor of the reasons, if any, why it objects to the proposed termination of its subcontract and why the City should not approve the contractor’s action. If required in a particular case as a matter of public necessity (e.g., safety), the City may provide a respond period shorter than five days. The City shall review the termination/substitution request based on the reasons provided in 49 CFR 26.53. The contractor will include a contract clause stating: The contractor shall utilize the specific DBEs listed to perform the work and supply the materials for which each is listed unless the contractor obtains the written consent of the City and that, unless the written consent of the City is provided, the contractor shall not be entitled to any payment for work or material unless it is performed or supplied by the listed DBE.
d. FAILURE TO COMPLY
Failure of the Contractor to comply with any DBE requirement of 49 CFR Part 26 as amended, may subject Contractor to formal enforcement action or appropriate sanctions by City, such as the termination of the contract, progressive payment withholding until deficiencies are remedied, and any additional enforcement allowed by the contract. 920 of 1291
10 INSTRUCTIONS - BIDDER'S LIST OF SUBCONTRACTORS
(DBE AND NON-DBE) PART I AND PART II
(CONSTRUCTION CONTRACTS)
ALL PROPOSERS:

The U.S. Department of Transportation (DOT) requires CITY to maintain a “Bidders List” containing information about all firms (DBE and non-DBE) that bid, propose or quote on CITY’s DOT-assisted contracts, in accordance with 49 CFR Part 26.11, for use in the Metro’s overall triennial DBE goalsetting process. Therefore, the Proposer shall provide the requested information for every firm who submitted a quote, bid, or proposal, including the primary Proposer, whether successful or unsuccessful in their attempt to obtain a contract:
a. Firm name;
b. Firm address;
c. Phone number
d. A description of the work that each DBE will perform; e. Range of annual gross receipts for the last year;
PART I - Identifies all subcontractors (DBE and Non-DBE) that provided a quote, bid, or proposal.

PART II - Identifies all subcontractors (DBE and Non-DBE) that provided a quote, bid, or proposal but were not selected to participate as a subcontractor on the project.

It is the Proposers responsibility to verify that the RC-DBE(s) falls into one of the following six groups in order to count towards the RC-DBE contract goal: 1) Black American; 2) Asian-Pacific American; 3) Native American; 4) Hispanic American, 5) Subcontinent Asian American, and 6) Women. 921 of 1291
11 RFP FORM 1 – BIDDERS LIST
Proposer RFP Number
The U.S. Department of Transportation (DOT) requires CITY to create and maintain a Bidders List containing information about all firms (DBEs and non-DBEs) that bid, propose, or quote on CITY’s DOT-assisted contracts in accordance with 49 C.F.R., Part 26.11. The “Bidders List” is intended to be a count of all firms that are participating, or attempting to participate, on DOT-assisted contracts, whether successful or unsuccessful in their attempt to obtain a contract.

The Proposer is to complete all requested information for every firm that submitted a bid, proposal, or quote, including the Proposer itself and any proposed subconsultants. The Bidders List form shall be submitted with each proposal submitted by the Proposer to CITY and for all bids, proposals, or quotes received by the Proposer for the preconstruction phase of this Project. Please note that CITY will request that this form be executed again if Proposer is awarded construction work on the Project as new subcontractors will then need to be identified. s. The Bidders List content will not be considered in evaluating the proposal or determining award of any contract.

1.0 Proposer’s Information
Name of Prime’s Firm:

Phone: ( ) -
Firm Address: Email Address:

Type of work/services/materials provided:

City ST ZIP
Number of years in business:

Contact Person: Title:

Is the firm currently certified as a DBE under 49 C.F.R., Part 26? Yes No
Check the box below for your firm’s annual
gross receipts last year:

Proposer has DBE Certification in the following
categories (place an “X”):

Black American Asian Pacific American
Native American Women
Hispanic American Subcontinent Asian American
Other
Less than $1 million
Less than $5 million
Less than $10 million
Less than $15 million
More than $15 million
922 of 1291
12 RFP FORM 1 (CONT’D) – BIDDERS LIST
Note: Each proposed subconsultant shall complete this form, and the Proposer will submit it with its proposal.

1.0 Subconsultant’s Information
Name of Subconsultant’s Firm:

Phone: ( ) -
Firm Address: Email Address:

Type of work/services/materials provided:

City ST ZIP
Number of years in business:

Contact Person: Title:

Is the subconsultant’s firm currently certified as a DBE under 49 C.F.R.,
Part 26? Yes No
Check the box below for your firm’s annual
gross receipts last year:

Subconsultant has DBE Certification in the following
categories (place an “X”):

Black American Asian Pacific American
Native American Women
Hispanic American Subcontinent Asian American
Other
Less than $1 million
Less than $5 million
Less than $10 million
Less than $15 million
More than $15 million
If necessary, this Bidders List form can be duplicated to include all firms (DBEs and non-DBEs) that have submitted a bid, proposal, or quote on this DOT-assisted Project, whether successful or unsuccessful in their attempt to obtain a contract.
923 of 1291
13 INSTRUCTIONS - LOCAL AGENCY PROPOSER RC-DBE COMMITMENT ALL PROPOSERS:

PLEASE NOTE: It is the proposer’s responsibility to verify that the RC-DBE(s) falls into one of the following groups in order to count towards the RC-DBE contract goal:
1) Black Americans; 2) Asian-Pacific Americans; 3) Native Americans; 4) Hispanic Americans, 5) Subcontinent Asian Americans, and 6) Women. This information must be submitted with your proposal. Failure to submit the required RC-DBE commitment will be grounds for finding the proposal nonresponsive.

A “RC-DBE” is a firm meeting the definition of a DBE as specified in 49 CFR and is one of the following groups: Black Americans, Native Americans, Asian-Pacific Americans, Hispanic American, Subcontinent Asian American, or Women.

The form requires specific information regarding the consultant contract: Local Agency, Location, Project Description, Proposal Date, Proposer’s Name, and Contract RC-DBE goal.

The form has a column for the Work Item Number and Description or Services to be subcontracted to RC-DBEs (or performed if the proposer is a RC-DBE). The RC-DBE prime contractors shall indicate all work to be performed by RC-DBEs including work to be performed by its own forces, if a RC-DBE. The RC-DBE shall provide a certification number to the Consultant and notify the Consultant in writing with the date of decertification if their status should change during the course of the contract. Enter RC-DBE prime consultant and subconsultant certification numbers. The form has a column for the Names of certified RC-DBEs to perform the work (must be certified on the date proposals are due and include RC-DBE address and phone number).

There is a column for the percent participation of each RC-DBE. Enter the Total Claimed RCDBE Participation percentage of items of work submitted with proposal pursuant to the Special Provisions. (If 100% of item is not to be performed or furnished by the RC-DBE, describe exact portion of time to be performed or furnished by the RC-DBE.) Note: If the proposer has not met the contract goal, the local agency must evaluate the proposer’s good faith efforts to meet the goal in order to be considered for award of the contract.

Exhibit 10-O1 must be signed and dated by the consultant submitting the proposal. Also list a phone number in the space provided and print the name of the person to contact. 924 of 1291
14 FORM 2

LOCAL AGENCY PROPOSER RC-DBE COMMITMENT
This form must be submitted with the proposal.

Local Agency Location
Project Description
Proposal Date
Proposer’s Name
Contract RC-DBE Goal (%) 3.6%
Work Item
Number
Description or Services
to be Subcontracted
(or contracted if the
Proposer is a RC-DBE)
DBE
Certificate
Number and
Expiration Date
Name of Each RC-DBE
(must be certified prior to submissioninclude
RC-DBE address
and phone number)
Percent
Participation
of Each RC-DBE

FOR AGENCY TO COMPLETE
Agency Proposal Number
Federal-Aid Project Number
Federal Share
Proposal Date
Agency certifies that the DBE certifications have been verified and all information is complete and accurate/unless noted otherwise.

Signature of Agency Representative Date
Agency Representative (please print or type)
( ) -
Phone Number
Total Claimed RC-DBE Commitment: %
Signature of Proposer
( ) -
Date Phone Number
Person to Contact (please print or type)
Distribution: (1) Original - Agency files Local Agency Proposer RC-DBE Commitment (Consultant Contracts) – Rev 062113 925 of 1291
15 FORM 3

RC-DBE INFORMATION - GOOD FAITH EFFORTS
Federal-aid Project No. Bid Opening Date:

CITY has established a Race-Conscious Disadvantaged Business Enterprise (RC-DBE) goal of 3.6% for this project Good Faith Efforts documentation must be submitted with the Bid/Proposal or Contractor will be deemed non-responsive to the DBE requirements.

Lowest, second lowest and third lowest Proposers shall submit the following information to document adequate good faith efforts. Proposers should submit the following information even if the “Local Agency Bidder – RC-DBE Commitment” form indicates that the Proposer has met the RC-DBE contract goal. This will protect the Proposer’s eligibility for award of the contract if the administering agency determines that the Proposer failed to meet the goal for various reasons, e.g., a RC-DBE firm was not certified at bid opening, or the Proposer made a mathematical error.

Submittal of only the "Local Agency Bidder RC-DBE Commitment" form may not provide sufficient documentation to demonstrate that adequate good faith efforts were made.

The following types of actions will be considered as part of the Proposer's Good Faith Efforts to obtain RC-DBE participation:
a. The names and dates of each publication in which a request for RC-DBE participation for this project was placed by the Proposer. Attach copies of advertisements or proofs of publication:

Publications Dates of Advertisement
b. The names and dates of written notices sent to certified RC-DBEs soliciting bids for this project and the dates and methods used for following up initial solicitations to determine with certainty whether the RC-DBEs were interested. Attach copies of solicitations, telephone records, fax confirmations etc.

Names of RCDBEs
Solicited
Date of Initial
Solicitation
Follow Up
Methods and
Dates
926 of 1291
16 c. The items of work which the Proposer made available to RC-DBE firms, including, where appropriate, any break down of the contract work items (including those items normally performed by the Proposer with its own forces) into economically feasible units to facilitate RC-DBE participation. It is the Proposer's responsibility to demonstrate that sufficient work was made available to facilitate RC-DBE participation as follows (please provide documents that sufficiently evidence the effort):

Items of Work Proposer
Normally
Performs Item
(Y/N)
Breakdown of Items Amount
($)
Percentage
Of
Contract
d. The names, addresses and phone numbers of rejected RC-DBE firms, the reasons for the Proposer's rejection of the RC-DBEs, the firms selected for that work (please attach copies of quotes from the firms involved), and the price difference for each RCDBE if the selected firm is not a RC-DBE.

1. Names, addresses and phone numbers of rejected RC-DBEs and the reasons for the Proposer's rejection of the RC-DBEs:

2. Names, addresses and phone numbers of firms selected for the work identified above:
927 of 1291
17 e. Efforts made to assist interested RC-DBEs in obtaining bonding, lines of credit or insurance, and any technical assistance or information related to the plans, specifications and requirements for the work which was provided to RC-DBEs:
f. Efforts made to assist interested RC-DBEs in obtaining necessary equipment, supplies, materials, or related assistance or services, excluding supplies and equipment the RC-DBEsubcontractor purchases or leases from the prime contractor or its affiliate:
g. The names of agencies, organizations or groups contacted to provide assistance in contacting, recruiting and using RC-DBE firms. Attach copies of requests to agencies and any responses received, i.e., lists, Internet page download, etc.

Name of
Agency/Organization
Method/Date of
Contact
Results
h. Any additional data to support a demonstration of good faith efforts please include here.

Proposers are advised to attach all requested documents to this form.

Include any and all supplemental materials necessary in order to demonstrate Good Faith Efforts. 928 of 1291
18 INSTRUCTIONS – SUMMARY OF MONTHLY DBE PAYMENTS

INFORMATION SUBRECIPIENT FORM D
SUCCESSFUL PROPOSER:

This form requires specific information regarding the disadvantaged business enterprise subcontractors paid on this construction contract.

The form must be completed for all DBEs – including all RC-DBEs paid for each monthly period.

The form requires that the Reporting Period (month/year) be included. A Report Number should also be completed. This field should include a sequential number with the first form having number “1”.

The date prepared should also be included.

IMPORTANT: Identify all DBE firms that were paid during the reporting period for the project-- including all RC-DBEs listed on the RC-DBE Commitment form (Exhibit 15G(1)), regardless of tier.

Names of the First Tier DBE Subcontractors and their respective item(s) of work listed should be consistent, where applicable, with the names and items of work in the "List of Subcontractors" submitted with your bid.

There is a column for the “Dollars Paid This Month”. Enter the Total amount paid for each DBE firm for the reporting period. Also include the total amount paid to date, which shall include the amount paid for the current reporting period.

Include the Schedule Activity ID for construction contracts. Include a brief description for the type of work performed. The original dollar amount committed to the DBE firm should be included in the appropriate Column and any increase or decrease in the subcontract amount resulting from a change order shall be included in the “Dollar +/- resulting from Change order Activity” column.

SUBRECIPIENT Form D must be signed and dated by the prime contractor’s representative that is responsible for reporting DBE compliance matters. The form must be submitted no later than the 15th day of each month.
[Note attached form incorrectly identified as “Form 103.”] 929 of 1291
19 FORM 4
930 of 1291
20 FORM 4 - Continued
931 of 1291
Exhibit 11

BUS OPERATOR UNIFORM REQUIREMENTS
1) Required Uniform Clothing And Accessories
Shirt
• Light blue, long or short sleeved with reflective safety stripe across back of shirt at shoulders
• Contractor patch sewn on right sleeve
• Shirt or blouse must fit well and not be oversized
• Shirts or blouses must be worn tucked in, unless the shirt has a minimum ½ inch tailored hem that reaches no longer than five inches from the waistband • Only the top collar button may be worn unbuttoned
• Sleeves may not be rolled
Trousers
• Navy blue trouser with integrated reflective safety stripes • Pants may not be altered except for hemming
• Pant length must cover the top of a standard dress shoe • Pant length should not be excessive to interfere with the operations of a vehicle Name Badge
Name badge must be worn over the right shirt pocket, sweater, or jacket. The bus operator’s name may be embroidered on the sweater or jacket. The bus operator’s name must be displayed visibly at all times while on duty. Bus operator’s may use their first name and last name’s initial or their last name and first initial on their name badge.

Shoes
• Black dress shoes, ankle or calf high boots, cowboy boots • Smooth finish patent leather or regular leather (no decoration, chrome toes or heels) that is shinable
• Soft or hard sole, no heels higher than 1 1/2 inches
• Must cover the foot completely
Socks
• Navy blue or black, crew length or knee sock
• Socks with a white foot and a black or navy blue top are allowed • White socks are allowed only when completely covered by shoe Undergarments
• White or navy blue, if visible at the neck
• Must not show below long or short sleeves
• Must not be colored, printed, or otherwise show through uniform clothing Belt
• Black, 1 to 1 1/2 inches wide
• Plain leather or basket weave style, buckles must be small and plain • Must be worn with trousers or shorts
932 of 1291
Watch
• Approved wristwatch only
2) Optional Clothing And Accessories
Shorts
• Navy blue Bermuda length shorts with integrated reflective safety stripes • All shirts must be tucked in while wearing shorts
• Loafer or oxford type shoe is to be worn with shorts, no cowboy type boots or above the ankle type shoes
Hat
Navy blue baseball cap, plain or embroidered with Contractor logo on the front Jacket & Sweater
• Navy blue Ike or bomber style jacket
• Navy blue buttoned or front zipped cardigan
• Navy blue v-neck pullover
• Navy blue sleeveless v-neck sweater vest
• Navy blue button front sleeveless sweater vest
• Contractor or “Glendale Beeline” logo must be embroidered on left front and bus operator’s name embroidered on the right side.
• All outerwear will be fitted with reflective safety stripe across back of garment just below shoulders.

Ties & Scarves
• Regular or clip-on men's ties in navy blue or navy blue stripes • Ladies floppy bow or criss-cross ties in navy blue or navy blue stripes • Navy blue winter muffler
Gloves
• Navy blue or black with leather grips
• Fingerless navy blue or black
Raingear
Raingear may be worn except while driving the bus.
3) Clothing And Accessories Not Allowed
• Athletic headbands or wristbands
• Or any item that hinders the performance of the bus operator • Reflective safety vests while operating the vehicle
4) Exceptions
Exceptions to the required uniform, options and/or accessories may be authorized at the discretion of the General Manager.
5) Uniform Modifications Due to Pregnancy
933 of 1291
Bus operators who are pregnant are allowed an alternative to the required uniform trousers. Bus operators may wear appropriate styled non-uniform slacks or dress pants in navy blue. Uniform shirt is required and may be tailored to suit needs. 6) Uniform Maintenance
Uniform apparel and accessories should appear near new and hold the original color and shape of the garment. Overly worn, faded, or stained uniforms are not allowed.

Uniform apparel must be cleaned and pressed daily.

The City will work with the Contractor regarding proper dress code requirements and uniform modifications.
934 of 1291
The City of Glendale
Quarterly Fleet Maintenance Audit
Thirteen (13) Buses
Conducted July 30, 2022
August 23, 2022
TRC Engineering Services, LLC
5840 Red Bug Lake Road
Suite 165
Winter Springs, FL 32708
Phone: (407) 977-4500
Fax: (407) 977-7333
[email protected]

Exhibit 12
935 of 1291

THE CITY OF GLENDALE / BEELINE BUSES

VEHICLE MAINTENANCE AUDIT
Thirteen (13) Buses
Conducted July 30, 2022

TABLE OF CONTENTS

SECTION PAGE
1 – Executive Summary.................................................................... 1 2 – Background................................................................................ 2 3 – Buses Inspected......................................................................... 2 4 – Evaluation Criteria and Methodology.......................................... 2 Fleet Inspection ................................................................... 2 Records and Fluid Analysis Audit ............................................ 3 5 – Findings ..................................................................................... 4 Overall Fleet Condition.......................................................... 4 Defect Findings .................................................................... 5 Function Test of Fare Boxes Findings ...................................... 6 CNG Tanks Review Findings................................................... 6 Specific Defects Summaries................................................... 6 Defect Analysis .................................................................... 7 PMI Paperwork Review Findings ............................................. 7 PMI Schedule Adherence ....................................................... 7 6 – Summary of Recommendations ................................................. 8 Appendix A – Excel Spreadsheet Reports (Electronic copy provided on CD)
▪ Defects Summary
▪ All Defects
▪ Defects by Category
▪ “A” Defects
▪ “A” Defects for All Audits
▪ “B” Defects
▪ “C” Defects
▪ Buses Inspected
Appendix B – Master List: Class “A” Safety Defects
Appendix C – Year-To-Year Summary of Defects by Category Appendix D – Class “A” Defects for Current Audit & Previous Audits 936 of 1291
TRC Engineering Services 1

THE CITY OF GLENDALE / BEELINE BUSES

VEHICLE MAINTENANCE AUDIT
Thirteen (13) Buses
Conducted July 30, 2022

EXECUTIVE SUMMARY
TRC Engineering Services (TRC) conducted a maintenance audit for the City of Glendale to ensure that its contractor, MV Transportation, Inc., maintains buses owned by the City of Glendale in accordance with its contract provisions. This report presents the findings of the maintenance audit of the Glendale Beeline buses which was conducted July 30, 2022. The audit consisted of a fleet inspection and maintenance record review of thirteen (13) buses. Fluid analysis samples were also taken from three (3) buses selected at random.

The results of this audit showed:
• The total number of defects found during this audit was 23, for an average of

1.77 defects per bus, compared to 42 total defects, for an average of 3.23 defects per bus, the previous audit. This inspection showed a decrease in the average number of defects per bus when compared to FY 2016, FY 2017, FY 2018, FY 2019, FY 2020, FY 2021, and FY 2022. The Year-to-Year Bus Defect Averages table is attached as Appendix C.
• Three (3) Class “A” defects were found during this current audit compared to two Class “A” defects the previous audit. A Class “A” defect is a safety-related defect that requires immediate repair and keeps the vehicle from returning to revenue service until the defect is corrected. Class “A” defects were found on three (3) of the 13 buses inspected.
• The on-time adherence to preventive maintenance inspections (PMIs) was within required guidelines. All inspected mileage accounts showed that PMI work had been done within 10% of the 3,000-mile interval threshold. TRC also reviewed the oil change intervals on these buses. The results showed that oil changes were also performed on time.
• Positive observations from this audit include the following:
o MV Transportation management and staff continue to be cooperative and prepared in providing a constant supply of buses for TRC to inspect, thus, ensuring that the audit inspections are efficiently carried out.
o PMI records continue to be well organized and easy to locate.

Additional audit findings are presented in various tables located throughout this report. The tables are based on data contained in Excel spreadsheets included on a separate CD as Appendix A to this report. A summary of recommendations is provided at the end of this report.
937 of 1291
Glendale Fleet Maintenance Audit Report – Thirteen (13) Buses July 2022 TRC Engineering Services 2
Audit Report

BACKGROUND
TRC conducted a maintenance audit of the Glendale Beeline buses on July 30, 2022.

Results from this audit will be compared to results of previous audits to inform the City of Glendale if the contractor’s maintenance performance is remaining the same, deteriorating, or improving over time.

BUSES INSPECTED
Thirteen buses received a physical inspection and PMI records review. Table 1 identifies these 13 buses and the three buses selected at random that received a fluids analysis audit.

EVALUATION CRITERIA & METHODOLOGY
TRC assigned a team of three bus inspectors to perform the maintenance audit, physically inspect the buses, and draw fluid samples. The inspection team members were Dan Denman, Greg Dowell, and Larry Perkins. Greg Dowell served as the onsite supervisor and entered the defects identified by the inspection team. Dan Denman served as Project Manager and prepared the final report. The material which follows describes the evaluation criteria and methodology used by TRC to conduct the fleet inspection and the records and fluids analysis audit.

Fleet Inspection
Specific defects documented during the bus inspections were classified under 18 functional categories:
1) Accessibility Features
Table 1
Buses Inspected

PHYSICAL

INSPECTION
MODEL
YEAR

VEHICLE
MAKE
FLUIDS

ANALYSIS
B67 2009 New Flyer X
B68 2009 New Flyer X
B71 2009 New Flyer X
B72 2009 New Flyer
B74 2009 New Flyer
B78 2012 New Flyer
B79 2013 New Flyer
B80 2013 New Flyer
B85 2013 New Flyer
B86 2013 New Flyer
B94 2016 New Flyer
B99 2019 Gillig
LC2 2009 New Flyer
938 of 1291
Glendale Fleet Maintenance Audit Report – Thirteen (13) Buses July 2022 TRC Engineering Services 3
2) Air System/Brake System
3) Climate Control
4) Destination Signs
5) Differential
6) Driver's Controls
7) Electrical System
8) Engine Compartment
9) Exhaust
10) Exterior Body Condition
11) Interior Condition
12) Lights
13) Passenger Controls
14) Safety Equipment
15) Structure/Chassis/Fuel Tank
16) Suspension/Steering
17) Tires
18) Transmission
An “A/B/C” designation system was used to distinguish defects requiring immediate repair from those that could be repaired at a later time.

Class A – Indicates a safety-related defect that requires immediate repair and prevents the vehicle from returning to revenue service until the defect is corrected.

Class B – Indicates a non-safety critical defect that requires attention during the next scheduled preventive maintenance service interval.

Class C – Indicates a non-safety defect that requires attention at a later time.

Class “A” safety-related defects were discussed and agreed upon between the City of Glendale and the TRC inspectors during the initial inspection and have remained the same for all subsequent audits. A list of the Class “A” defects regarded as being safety related for this audit is attached as Appendix B. During the inspection, TRC provided MV Transportation and the City of Glendale staff with copies of the defect lists for use in scheduling repairs. TRC inspectors also verified operation of certain controls to ensure that defects were legitimate ones and not the result of the inspectors being unfamiliar with specific bus equipment.

Records and Fluids Analysis Audit
The audit team selected three (3) buses at random for the fluids analysis audit and reviewed PMI records for all 13 buses. The fluids analysis audit included taking engine oil, transmission fluid, and coolant samples from each of the selected buses.

The records examination set out to determine if:
• Preventive maintenance (PM) had been performed correctly and at prescribed intervals.
• Repairs had been performed properly and made promptly. 939 of 1291
Glendale Fleet Maintenance Audit Report – Thirteen (13) Buses July 2022 TRC Engineering Services 4
PM Intervals
To determine if preventive maintenance inspections (PMIs) were performed correctly and on time, TRC examined the PMI records of the 13 buses. Mileage between the last three scheduled PMIs was calculated to determine if the inspections were performed on time (within 10% or 300 miles of the scheduled 3,000-mile interval) or if they were late.

Repairs
To determine if repairs were performed properly and made promptly, two audit procedures were used:
1) PMI sheets going back to the previous three PMIs were selected and examined for each of the 13 buses to determine if and when defects defined during the PMI process were repaired.
2) Defects from the previous three PMIs were then compared to determine if any defects were repeated from one PMI to the next.

From this comparison, TRC can determine if the defects were repaired or if they were simply noted on subsequent inspections.

Fluids Analysis Management
TRC uses a fluids analysis program to verify any problems which may have occurred before the initial inspection. TRC examined the engine and transmission oil change records for each of the thirteen (13) buses going back at least two PMIs (26 records). TRC also reviewed the mileage between oil changes to verify that the buses were being serviced at the appropriate 6,000-mile oil change intervals and that the records were properly filed for easy reference.

TRC also drew engine oil, transmission fluid, and coolant samples from three (3) buses selected at random and will review those results (9 samples) when received.

In reviewing the results, TRC looks for evidence of inappropriate levels of deterioration.

FINDINGS
Overall Fleet Condition
The total number of defects found during this audit was 23, for an average of 1.77 defects per bus, compared to 42 total defects, for an average of 3.23 defects per bus, the previous audit. As illustrated in the chart which follows, this inspection showed a decrease in the average number of defects per bus when compared to FY 2016, FY 2017, FY 2018, FY 2019, FY 2020, FY 2021, and FY 2022. The Year-to-Year Bus Defect Averages table is attached as Appendix C.
940 of 1291
Glendale Fleet Maintenance Audit Report – Thirteen (13) Buses July 2022 TRC Engineering Services 5
TRC also compared the average number of defects per bus based on the fleet age of the inspected buses for each fiscal year. This inspection showed a decrease in the average number of defects per bus when compared to FY 2016, FY 2017, FY 2018, FY 2019, FY 2020, FY 2021, and FY 2022. Table 2 which follows shows no specific correlation between fleet age and the average number of defects per bus.

Defects Findings
Defects were found in the Accessibility Features, Driver’s Controls, Engine Compartment, Exterior Body Condition, Interior Condition, Lights, Safety Equipment, and Suspension/Steering categories. The Engine Compartment and Suspension/Steering categories showed the most defects with a total of six (6) defects each. After each inspection, the results are reviewed against previous audits to find possible trends in defects. The Year-to-Year Bus Defect Averages table is attached as Appendix C.

Table 2
Fiscal Year
Avg.

Fleet Age
Avg. # of
Defects per Bus
2016 7.75 years 2.38
2017 5.50 years 2.62
2018 5.50 years 2.00
2019 6.25 years 2.21
2020 7.25 years 2.15
2021 7.50 years 2.15
2022 8.00 years 2.17
July 2022 8.25 years 1.77
941 of 1291
Glendale Fleet Maintenance Audit Report – Thirteen (13) Buses July 2022 TRC Engineering Services 6
Function Test of Fare Boxes Findings
TRC performed a function test on all fare boxes. This test was to verify that the fare boxes on all buses worked properly and printed transfers correctly. Upon review, TRC found that all fare boxes printed receipts as required.

CNG Tanks Review Findings
During this inspection, TRC also reviewed the CNG tank inspection documentation which records the inspection cycles of the CNG (Compressed Natural Gas) fuel cylinders on each bus. The required CNG tank inspections were on time and within mileage requirements for all buses inspected.

Specific Defect Summaries
All defects identified during the inspections were entered in a database which was used to generate a Master Defect Sheet. Data contained in that spreadsheet were then used to produce a series of detailed Excel reports. All audits performed by TRC for the Glendale Beeline buses have been combined on the data sheet to show a comparison of defects for each audit.

The following Excel spreadsheets produced by TRC for the City of Glendale are included as a CD attachment to this report:
• Defect Summary: includes a summary of defect totals and a summary of the 18 defect categories
• All Defects (Master Defect Sheet): identifies all defects for all buses inspected
• Defects by Category: identifies specific defects under each of the 18 categories
• “A” Defects: identifies all Class “A” defects
• “A” Defects All Audits: identifies all Class “A” defects for all audits • “B” Defects: identifies all Class “B” defects
• “C” Defects: identifies all Class “C” defects
• Buses Inspected: lists all buses inspected and those selected for a fluids analysis audit
As mentioned earlier, each defect was given a severity code:

Class A – Indicates a safety-related defect that requires immediate removal from service and prevents the vehicle from returning to revenue service until the defect is corrected.

Class B – Indicates a non-safety critical defect that requires attention during the next scheduled preventive maintenance service interval.

Class C – Indicates a non-safety defect that requires attention at a later time.
942 of 1291
Glendale Fleet Maintenance Audit Report – Thirteen (13) Buses July 2022 TRC Engineering Services 7
Defect Analysis
Defects identified by TRC were analyzed to determine the severity or detrimental impact they pose in terms of safety, comfort and convenience, as well as structural integrity.

Safety
Three (3) Class “A” defects were found during this current inspection compared to two Class “A” defects the previous inspection. A Class “A” defect is a safety-related defect that requires immediate repair and prevents the vehicle from returning to revenue service until the defect is corrected. Class “A” defects were found on three (3) of the 13 buses inspected. These three Class “A” defects had to be repaired before the three buses could be allowed to return to revenue service. See Appendix D for Class “A” Defects for the Current Audit & Previous Audits.

The three Class “A” defects are listed in Table 3 which follows.

Table 3
Bus # Year Make Class “A” Defects
B74 2009 New Flyer
Fire suppression/gas detection "service system" light is on at the control head
B80 2013 New Flyer Fire suppression system "relay reset" light is on B85 2013 New Flyer Front door rear curb light works intermittently Comfort and Convenience
During this audit, TRC found the interiors and exteriors of buses to be kept clean and well maintained.

Structural Integrity
TRC did not observe any structural defects during this audit.

PMI Paperwork Review Findings
TRC also performs a PMI paperwork review during each inspection cycle. This audit found the PM work to be performed and documented properly for the buses inspected during this audit.

The records examination also reviewed the oil change intervals. This review also showed on-time oil changes for all 13 buses.

The PMI records were well organized and easy to locate. TRC inspected the PMI paperwork to check on defects found during this audit and the results that followed.

A review was made to verify that problems were corrected by either repairs or replacement of components. Dan Denman reviewed the PMI paperwork. The review showed that PMI work was done on time and within mileage requirements for all units inspected. The review also showed that repairs were made to correct issues.

The review also looked for indications of deferred maintenance by reviewing defects 943 of 1291
Glendale Fleet Maintenance Audit Report – Thirteen (13) Buses July 2022 TRC Engineering Services 8
found during PMI inspections and the work performed to correct these issues. TRC did not find indications of work being deferred during this audit.

TRC also drew engine oil, transmission fluid, and coolant samples from three (3) buses selected at random (9 samples). Results can be found in Table 4 which follows.

Table 4
Fluid Analysis Results
Engine Oil: Results
B67 Caution: Caution: Viscosity high for specified oil grade. Action:

Resample at a reduced service interval to further monitor.

B68 Caution: Caution: Viscosity high for specified oil grade. Action:

Resample at a reduced service interval to further monitor.

B71 Caution: Caution: Viscosity high for specified oil grade. Action:

Resample next recommended service interval to further
monitor.

Transmission Fluid:

B67 Abnormal: Cooler core leaching/clutch pack wear indicated.

Action: Check for any abnormal vibrations and/or noise. Change oil and filter(s) if not already done. Resample at a reduced service interval to further monitor.

B68 Normal
B71 Normal
Coolant:

B67 Normal
B68 Normal
B71 Normal

SUMMARY OF RECOMMENDATIONS
• During this audit, the shop mechanical areas were found to be in good working condition. TRC continues to recommend that the area for bulk fluid storage be reviewed and all containers be labeled regarding contents and usage on specific vehicles.
• TRC recommends that MV Transportation review the steering components on all buses and correct any issues. This audit found four (4) buses with issues on steering drag links.
944 of 1291
APPENDIX A: Electronic copy of EXCEL spreadsheet reports 945 of 1291
APPENDIX B:

Master Class “A” Defects
▪ Fire extinguisher
▪ Headlights
▪ Wipers
▪ Washers
▪ Cracked windshield in driver’s view
▪ Seat belts, driver
▪ Turn signals
▪ Horn
▪ Emergency flashers
▪ Brake lights
▪ Air pressure/Air leaks
▪ Brake lining thickness @ _______
▪ Tire tread depth @ _______
▪ Fuel leak
▪ Exposed wires
▪ Proximity to exhaust – oil, harness, etc.
▪ Oil/Grease on Brakes
▪ Wheelchair lift/ramp & securement
▪ Sharp edges – interior
▪ Tripping hazard – interior
▪ Critical steering/suspension play, wear
▪ Sensitive edges – doors – not working at all
▪ Tire pressure below 80 psi
▪ Wheel lug nuts
▪ Exhaust leak into bus
▪ Back up alarm
▪ Excessive slack adjuster throw past ______
▪ Excessive oil in air system
▪ Missing battery label for shutoff
▪ Missing emergency exit signs
▪ Emergency window won’t open
946 of 1291
APPENDIX C: Year-To-Year Summary of Defects by Category Category
FY 2016
Avg. # of
Defects
Per Bus
FY 2017
Avg. # of
Defects
Per Bus
FY 2018
Avg. # of
Defects
Per Bus
FY 2019
Avg. # of
Defects
Per Bus
FY 2020
Avg. # of
Defects
Per Bus
FY 2021
Avg. # of
Defects
Per Bus
FY 2022
Avg. # of
Defects
Per Bus
July 2022
# of
Defects
(FY 2023)
Accessibility Features 0.00 0.50 0.00 0.25 0.00 1.00 .50 1 Air System/Brake System 0.75 1.00 0.50 0.50 .25 .75 2.75 0 Climate Control 0.00 0.00 0.75 0.00 .25 .25 1.00 0
Destination Signs 0.25 0.25 0.00 0.00 1.00 1.5 .50 0
Differential 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0
Driver's Controls 2.25 1.75 1.00 2.50 .75 3.25 1.75 2
Electrical System 0.25 0.00 0.00 0.00 0.00 .25 .75 0
Engine Compartment 2.00 6.00 3.00 6.25 6.00 7.00 7.25 6 Exhaust 0.00 0.00 0.25 0.00 0.00 0.00 0.00 0
Exterior Body Condition 10.50 11.25 8.00 7.75 10.75 6.75 7.00 3 Interior Condition 11.00 8.75 8.75 4.50 3.75 3.75 2.50 1 Lights 1.00 0.75 0.25 1.75 .75 .75 1.00 2
Passenger Controls 0.00 0.50 0.50 0.00 .25 .25 0.00 0
Safety Equipment 1.75 1.50 1.75 3.50 1.75 2.00 2.25 2
Structure/Chassis/Fuel Tank 0.00 0.00 0.00 0.00 0.00 .25 .25 0 Suspension/Steering 0.50 0.25 0.00 0.50 .25 0.00 2.00 6 Tires 0.25 0.00 0.00 0.00 .75 0.00 .75 0
Transmission 0.50 1.25 1.00 0.75 1.00 .25 1.5 0
Avg. Total Defects: 31 34 26 29 28 28 32 23
Avg. Defects Per Bus: 2.38 2.62 2.00 2.21 2.15 2.15 2.50 1.77 947 of 1291
APPENDIX D: Class “A” Defects for Current Audit & Previous Audits Class “A” Defects for Current & Previous Audits
Date Bus # Year Make Class “A” Defects
July ‘22 B74 2009 New Flyer Fire suppression/gas detection "service system" light is on at the control head
B80 2013 New Flyer Fire suppression system "relay reset" light is on B85 2013 New Flyer Front door rear curb light works intermittently Apr. ‘22 B70 2009 New Flyer Reflector missing streetside center of bus B99 2019 Gillig Driver's auxiliary wiper streetside inop Jan. ‘22 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT Oct. ’21 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT July ‘21 B59 2005 New Flyer Curbside rear parking light inop B59 2005 New Flyer License plate light inop
LC5 2016 New Flyer Check transmission light on at dash
Apr. ‘21 B01 2020 New Flyer Curbside front wheelchair securement doesn't lock Jan. ‘21 B01 2020 New Flyer Fuel leak by fill receptacle - fuel smell B05 2020 New Flyer Rear door sensitive edge (rear leaf) inop B58 2005 New Flyer Air leak - air dryer in engine compartment leaking air B58 2005 New Flyer Oil leak by turbo outlet pipe
B58 2005 New Flyer Loose/exposed wires above horns front of bus B98 2019 Gillig Both rear door sensitive edges inop
Oct. ‘20 B03 2020 New Flyer Platform, interior front, lip is not flush with floor (trip hazard) July ‘20 LC2 2009 New Flyer Kneeling valve, front, bus kneels but won't return (switch issue) LC4 2001 New Flyer Check engine light, dash, on
Jan. ‘20 B75 2012 New Flyer Air leak, S/S front, air bag leaking B89 2016 New Flyer Fire extinguisher, interior, needs recharge Oct. ‘19 B59 2005 New Flyer Windshield wiper sprayers, C/S & S/S, no fluid coming out B59 2005 New Flyer Oil leak, engine compartment, air compressor leaking B74 2009 New Flyer Marker light, C/S mid bus top marker light, inop B74 2009 New Flyer Fuel Shut Off decal, @ fuel receptacle, missing B76 2012 New Flyer
Engine oil, engine compartment, engine oil very low (doesn't show on dipstick)
B79 2013 New Flyer Tires, S/S front, brake hose rubbing @ tires on turns B93 2017 New Flyer Fire module, fire suppression, has a red code LC4 2001 New Flyer Coolant leak, engine compartment, coolant in oil July ‘19 B68 2010 New Flyer Windshield sprayer, exterior, no fluid B89 2016 New Flyer Clearance light, C/S front top, over 50% LEDs inop B94 2016 New Flyer
Coolant leak, engine compartment, upper radiator hose leaking badly @ pipe
Apr. ‘19 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT Jan. ‘19 B75 2012 New Flyer Fire extinguisher, interior, reads "empty" B85 2013 New Flyer Air leak, interior, air leak underneath driver's side console B90 2016 New Flyer Reflectors, S/S rear (back & side) missing Oct. ‘18 B86 2013 New Flyer Windshield washers, front, no fluid LC4 2001 New Flyer Check engine light, engine, check engine light on July ‘18 B71 2009 New Flyer Brake light, C/S rear, bottom brake light inop B80 2013 New Flyer Air leak, S/S front, air bag leaking B80 2013 New Flyer Air leak, engine compartment, air governor leaking Apr. ‘18 B89 2016 New Flyer Check engine light/stop engine light/low coolant light, dash, lights on Jan. ‘18 B83 2013 New Flyer Flooring, rear door, nosing lifting up / trip hazard B92 2016 New Flyer Registration card, interior, wrong registration card Oct. ‘17 B82 2013 New Flyer Check engine light, engine compartment, check engine light on July ‘17 B76 2012 New Flyer Exhaust leak, rear, leak @ flex connection 948 of 1291
Class “A” Defects for Current & Previous Audits
Date Bus # Year Make Class “A” Defects
Apr. ‘17 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT Jan. ‘17 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT Oct. ‘16 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT July ‘16 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT Apr. ‘16 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT Jan. ‘16 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT Oct. ‘15 B88 2013 New Flyer Air leak, S/S rear, brake chamber leaks July ‘15 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT Apr. ‘15 B53 2001 New Flyer Signal lights, C/S rear, LED turn signal lights inop Jan. ‘15 B88 2013 New Flyer Inner dual tire, C/S rear, has gouge on sidewall Oct. ‘14 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT July ‘14 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT Apr. ‘14 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT Jan. ‘14 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT Oct. ‘13 B52 2001 New Flyer Emergency window, S/S front, stuck B52 2001 New Flyer Emergency window decal, C/S #3, missing B53 2001 New Flyer Panel, C/S rear, broken / sharp edges July ‘13 B44 2001 New Flyer ABS light, driver's area, illuminated B45 2001 New Flyer Horn, front dash, inop
B45 2001 New Flyer Check Engine light, engine compartment, stays on B54 2001 New Flyer Brakes, front, need adjustment
Apr. ‘13 B47 2001 New Flyer Emergency exit labels, C/S #2 window, missing emergency exit pull handle label B50 2001 New Flyer Anchor pin wire, C/S front, rubs on inside brake drum B56 2001 New Flyer Emergency exit label, C/S #3 window, missing emergency exit pull handle label Jan. ‘13 B45 2001 New Flyer Exhaust leak, engine bay, exhaust leak at engine bay B59 2005 New Flyer Air leak, C/S rear, brake chamber leaking Oct. ‘12 B57 2001 New Flyer Air brake diaphragm chamber, C/S front underside, leaking air July ‘12 B55 2001 New Flyer Slack adjuster, C/S front, brake throw 1 3/4" Apr. ‘12 B34 1999 ElDorado Fuel shut-off door sensor, C/S rear corner, cut and bypassed Jan. ‘12 B55 2001 New Flyer Brakes, S/S front, grease on s/s front brake lining Oct. ‘11 B64 1994 Gillig Applicator valve, brakes, leaking L1 1999 Bluebird Fuel tank, engine compartment, missing CNG certification July ‘11 B32 1999 ElDorado CNG tag, underside, certification tag expired Apr. ‘11 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT Jan. ‘11 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT Oct. ‘10 B33 1999 ElDorado Fire extinguisher, interior, expired July ‘10 B34 1999 ElDorado CNG tag, CNG bottom tank, expired B36 1999 ElDorado CNG tag, CNG tanks under body, expired Apr. ‘10 B32 1999 ElDorado Windshield washer fluid, windshield washer reservoir, no windshield washer fluid Jan. ‘10 B51 2001 New Flyer Air leak, under dash, air leak underneath dash panel B51 2001 New Flyer Brakes, C/S front, have grease
B57 2001 New Flyer Air pressure, front, coach not building enough air pressure Oct. ‘09 B24 1996 Bluebird CNG label, CNG fuel tank, CNG certification sticker expired B25 1996 Bluebird CNG tag, CNG fuel tank, CNG certification sticker expired B64 1994 Gillig Rear brake lights, rear door, rear lights (center) on rear door inop B65 1995 Gillig Brake lights, rear door, rear amber & red brake lights inop L1 1999 Bluebird CNG tags, CNG tank, CNG service tags out of date July ‘09 B54 2001 New Flyer ADA seat belt, C/S between rear door & #2 window, ADA retractable belt stuck B56 2001 New Flyer Tire, C/S rear, outer tire has sidewall damage Mar. ‘09 B24 1996 Bluebird Anti-skid material, #2 front door aisle, horizontal #2 step material ripped-trip hazard B27 1998 Bluebird Transmission cooler line, engine, rubs at hydraulic line B30 1998 Bluebird Oil leak, engine compartment, hydraulic line chaffing and leaking at exhaust B44 2001 New Flyer Flip-up seat, #3 passenger front C/S, won’t lock up or down B47 2001 New Flyer Flip-up seat, C/S front, won’t lock in up position B48 2001 New Flyer Windshield washer, S/S front, windshield washer spray hose damaged B48 2001 New Flyer Red emergency labels, S/S front body panel, damaged/incomplete-sharp edges 949 of 1291
Class “A” Defects for Current & Previous Audits
Date Bus # Year Make Class “A” Defects
B48 2001 New Flyer Brakes, C/S front, need adjustment
Dec. ‘08 B52 2001 New Flyer ADA lift platform, C/S front, lift inop B65 1995 Gillig ADA lift, front door, W/C sensitive edge inop Sept. ‘08 B33 1999 ElDorado W/C lift, front door, W/C lift rubs both side door grab handles B34 1999 ElDorado W/C lift, front door, W/C lift touching door grab handles B35 1999 ElDorado W/C lift, front door, W/C lift touching door grab handles B47 2001 New Flyer Air leak, underneath brake valves, major air leak Jun. ‘08 B29 1998 Bluebird W/C lift, W/C area, lift won’t go up B62 1995 Gillig Seat belt, W/C area, ADA seat belt unattached to floor mount B63 1995 Gillig W/C lift sensitive edge, W/C lift, left side sensitive edge missing (forward) B64 1994 Gillig Front start, driver’s area, won’t work
Feb. ‘08 B35 1999 ElDorado Brakes, front, need adjustment- over 1 ¼” throw B47 2001 New Flyer ADA flip seats,1st row, both forward facing flip seats not engaging in lock position B49 2001 New Flyer Tires, C/S right front, low – reads 60 psi B50 2001 New Flyer ABS light, driver’s dash, on
B52 2001 New Flyer Check engine light, driver’s console, stays on B52 2001 New Flyer Turn signals, S/S left, inop
B56 2001 New Flyer Sensitive edge, front door, inop
Nov. ‘07 B25 1995 Bluebird W/C seat belt, W/C lift, left seat belt interlock inop B26 1995 Bluebird Starter cable, engine compartment, rubbing at P/S lines B26 1995 Bluebird Oil leak, suspension, S/S, rear wheel seal leaking B30 1998 Bluebird Door, rear, forward sensitive edge inop B31 1998 Bluebird Lug nuts, S/S rear wheel, rusted
B33 1999 ElDorado W/C lift, C/S front, low fluid in W/C lift pump B36 1998 ElDorado Grab handles, W/C lift, hits door passenger assist B64 1994 Gillig Air leak, brakes, air leak under driver when brakes applied B64 1994 Gillig Oil leak, C/S front, hub cover leaking
B65 1995 Gillig Oil leak, W/C lift compartment, W/C lift fluid filter leaking B65 1995 Gillig Brake light, center rear, inop
B65 1995 Gillig Oil leak, S/S front, hub cover leaking
July ‘07 B34 1999 ElDorado W/C lift control, lift, deploy/retract button sticks B34 1999 ElDorado Air dryer, C/S, throwing coolant
B44 2001 New Flyer Front doors, C/S front, won’t close after ramp deployment B55 2001 New Flyer Brake, C/S front axle, out of adjustment – over 1 ½” B58 2005 New Flyer W/C seat lock, S/S fore aisle, flip seat won’t lock in up position B59 2005 New Flyer W/C ramp switch, dash, inop
B59 2005 New Flyer Door, #3 rear door, sensitive edge inop B62 1995 Gillig Oil leak, air dryer under floor, very oily B63 1995 Gillig W/C lift sensitive edges, C/S front, missing B63 1995 Gillig Emergency window, #6 C/S rear, inop
Apr. ‘07 B27 1998 Bluebird Slack adjuster, rear axle, right rear slacks at 2” – needs adjustment B27 1998 Bluebird Emergency window handle, all emergency windows, release stuck B30 1998 Bluebird Emergency release, interior windows, too tight B30 1998 Bluebird Securement strap, #2 S/S center @ W/C area, missing ADA floor seat belt B31 1998 Bluebird W/C lift, C/S, inop
B31 1998 Bluebird Emergency window handle, C/S rear last window, emergency window stuck B31 1998 Bluebird Seat belt, #3 S/S center, ADA seat belt missing B32 1999 ElDorado Emergency window, #4 C/S, won’t open
B32 1999 ElDorado Seat belt, interior, W/C seat belt loose & laying on seat B33 1999 ElDorado Retaining spring, C/S front axle, missing brake roller at shoes (retainer) B33 1999 ElDorado Oil leak, air dryer under body center, service air dryer – too much oil B33 1999 ElDorado Emergency window handle, interior, stuck B36 1999 ElDorado Oil leak, under body center, excessive oil at air dryer B36 1999 ElDorado Emergency window handles, interior, hard to operate B36 1999 ElDorado Fire extinguisher, C/S front, needs charge B47 2001 New Flyer Seat belt, C/S, won’t retract
B52 2001 New Flyer Emergency window placard, #3 C/S window, missing 950 of 1291
Class “A” Defects for Current & Previous Audits
Date Bus # Year Make Class “A” Defects
Jan. ‘07 B64 1994 Gillig Wheel well, C/S and S/S rear, rubs on tire Oct. ‘06 B47 2001 New Flyer Windshield wiper, front, crossing center of windshield – could not duplicate 951 of 1291
The City of Glendale
Quarterly Fleet Maintenance Audit
Thirteen (13) Buses
Conducted July 30, 2022
August 23, 2022
TRC Engineering Services, LLC
5840 Red Bug Lake Road
Suite 165
Winter Springs, FL 32708
Phone: (407) 977-4500
Fax: (407) 977-7333
[email protected]

952 of 1291

THE CITY OF GLENDALE / BEELINE BUSES

VEHICLE MAINTENANCE AUDIT
Thirteen (13) Buses
Conducted July 30, 2022

TABLE OF CONTENTS

THE CITY OF GLENDALE / BEELINE BUSES

VEHICLE MAINTENANCE AUDIT
Thirteen (13) Buses
Conducted July 30, 2022

The results of this audit showed:
• The total number of defects found during this audit was 23, for an average of

Additional audit findings are presented in various tables located throughout this report. The tables are based on data contained in Excel spreadsheets included on a separate CD as Appendix A to this report. A summary of recommendations is provided at the end of this report.
954 of 1291
Glendale Fleet Maintenance Audit Report – Thirteen (13) Buses July 2022 TRC Engineering Services 2
Audit Report

BACKGROUND
TRC conducted a maintenance audit of the Glendale Beeline buses on July 30, 2022.

BUSES INSPECTED
Thirteen buses received a physical inspection and PMI records review. Table 1 identifies these 13 buses and the three buses selected at random that received a fluids analysis audit.

Fleet Inspection
Specific defects documented during the bus inspections were classified under 18 functional categories:
1) Accessibility Features
Table 1
Buses Inspected

PHYSICAL

INSPECTION
MODEL
YEAR

VEHICLE
MAKE
FLUIDS

ANALYSIS
B67 2009 New Flyer X
B68 2009 New Flyer X
B71 2009 New Flyer X
B72 2009 New Flyer
B74 2009 New Flyer
B78 2012 New Flyer
B79 2013 New Flyer
B80 2013 New Flyer
B85 2013 New Flyer
B86 2013 New Flyer
B94 2016 New Flyer
B99 2019 Gillig
LC2 2009 New Flyer
955 of 1291
Glendale Fleet Maintenance Audit Report – Thirteen (13) Buses July 2022 TRC Engineering Services 3
2) Air System/Brake System
3) Climate Control
4) Destination Signs
5) Differential
6) Driver's Controls
7) Electrical System
8) Engine Compartment
9) Exhaust
10) Exterior Body Condition
11) Interior Condition
12) Lights
13) Passenger Controls
14) Safety Equipment
15) Structure/Chassis/Fuel Tank
16) Suspension/Steering
17) Tires
18) Transmission
An “A/B/C” designation system was used to distinguish defects requiring immediate repair from those that could be repaired at a later time.

Class A – Indicates a safety-related defect that requires immediate repair and prevents the vehicle from returning to revenue service until the defect is corrected.

Class B – Indicates a non-safety critical defect that requires attention during the next scheduled preventive maintenance service interval.

Class C – Indicates a non-safety defect that requires attention at a later time.

The records examination set out to determine if:
• Preventive maintenance (PM) had been performed correctly and at prescribed intervals.
• Repairs had been performed properly and made promptly. 956 of 1291
Glendale Fleet Maintenance Audit Report – Thirteen (13) Buses July 2022 TRC Engineering Services 4
PM Intervals
To determine if preventive maintenance inspections (PMIs) were performed correctly and on time, TRC examined the PMI records of the 13 buses. Mileage between the last three scheduled PMIs was calculated to determine if the inspections were performed on time (within 10% or 300 miles of the scheduled 3,000-mile interval) or if they were late.

From this comparison, TRC can determine if the defects were repaired or if they were simply noted on subsequent inspections.

TRC also drew engine oil, transmission fluid, and coolant samples from three (3) buses selected at random and will review those results (9 samples) when received.

In reviewing the results, TRC looks for evidence of inappropriate levels of deterioration.

FINDINGS
Overall Fleet Condition
The total number of defects found during this audit was 23, for an average of 1.77 defects per bus, compared to 42 total defects, for an average of 3.23 defects per bus, the previous audit. As illustrated in the chart which follows, this inspection showed a decrease in the average number of defects per bus when compared to FY 2016, FY 2017, FY 2018, FY 2019, FY 2020, FY 2021, and FY 2022. The Year-to-Year Bus Defect Averages table is attached as Appendix C.
957 of 1291
Glendale Fleet Maintenance Audit Report – Thirteen (13) Buses July 2022 TRC Engineering Services 5
TRC also compared the average number of defects per bus based on the fleet age of the inspected buses for each fiscal year. This inspection showed a decrease in the average number of defects per bus when compared to FY 2016, FY 2017, FY 2018, FY 2019, FY 2020, FY 2021, and FY 2022. Table 2 which follows shows no specific correlation between fleet age and the average number of defects per bus.

Table 2
Fiscal Year
Avg.

Fleet Age
Avg. # of
Defects per Bus
2016 7.75 years 2.38
2017 5.50 years 2.62
2018 5.50 years 2.00
2019 6.25 years 2.21
2020 7.25 years 2.15
2021 7.50 years 2.15
2022 8.00 years 2.17
July 2022 8.25 years 1.77
958 of 1291
Glendale Fleet Maintenance Audit Report – Thirteen (13) Buses July 2022 TRC Engineering Services 6
Function Test of Fare Boxes Findings
TRC performed a function test on all fare boxes. This test was to verify that the fare boxes on all buses worked properly and printed transfers correctly. Upon review, TRC found that all fare boxes printed receipts as required.

Class A – Indicates a safety-related defect that requires immediate removal from service and prevents the vehicle from returning to revenue service until the defect is corrected.

Class B – Indicates a non-safety critical defect that requires attention during the next scheduled preventive maintenance service interval.

Class C – Indicates a non-safety defect that requires attention at a later time.
959 of 1291
Glendale Fleet Maintenance Audit Report – Thirteen (13) Buses July 2022 TRC Engineering Services 7
Defect Analysis
Defects identified by TRC were analyzed to determine the severity or detrimental impact they pose in terms of safety, comfort and convenience, as well as structural integrity.

The three Class “A” defects are listed in Table 3 which follows.

Structural Integrity
TRC did not observe any structural defects during this audit.

The records examination also reviewed the oil change intervals. This review also showed on-time oil changes for all 13 buses.

The PMI records were well organized and easy to locate. TRC inspected the PMI paperwork to check on defects found during this audit and the results that followed.

The review also looked for indications of deferred maintenance by reviewing defects 960 of 1291
Glendale Fleet Maintenance Audit Report – Thirteen (13) Buses July 2022 TRC Engineering Services 8
found during PMI inspections and the work performed to correct these issues. TRC did not find indications of work being deferred during this audit.

TRC also drew engine oil, transmission fluid, and coolant samples from three (3) buses selected at random (9 samples). Results can be found in Table 4 which follows.

Table 4
Fluid Analysis Results
Engine Oil: Results
B67 Caution: Caution: Viscosity high for specified oil grade. Action:

Resample at a reduced service interval to further monitor.

B68 Caution: Caution: Viscosity high for specified oil grade. Action:

Resample at a reduced service interval to further monitor.

B71 Caution: Caution: Viscosity high for specified oil grade. Action:

Resample next recommended service interval to further
monitor.

Transmission Fluid:

B67 Abnormal: Cooler core leaching/clutch pack wear indicated.

Action: Check for any abnormal vibrations and/or noise. Change oil and filter(s) if not already done. Resample at a reduced service interval to further monitor.

B68 Normal
B71 Normal
Coolant:

B67 Normal
B68 Normal
B71 Normal

SUMMARY OF RECOMMENDATIONS
• During this audit, the shop mechanical areas were found to be in good working condition. TRC continues to recommend that the area for bulk fluid storage be reviewed and all containers be labeled regarding contents and usage on specific vehicles.
• TRC recommends that MV Transportation review the steering components on all buses and correct any issues. This audit found four (4) buses with issues on steering drag links.
961 of 1291
APPENDIX A: Electronic copy of EXCEL spreadsheet reports 962 of 1291
APPENDIX B:

Master Class “A” Defects
▪ Fire extinguisher
▪ Headlights
▪ Wipers
▪ Washers
▪ Cracked windshield in driver’s view
▪ Seat belts, driver
▪ Turn signals
▪ Horn
▪ Emergency flashers
▪ Brake lights
▪ Air pressure/Air leaks
▪ Brake lining thickness @ _______
▪ Tire tread depth @ _______
▪ Fuel leak
▪ Exposed wires
▪ Proximity to exhaust – oil, harness, etc.
▪ Oil/Grease on Brakes
▪ Wheelchair lift/ramp & securement
▪ Sharp edges – interior
▪ Tripping hazard – interior
▪ Critical steering/suspension play, wear
▪ Sensitive edges – doors – not working at all
▪ Tire pressure below 80 psi
▪ Wheel lug nuts
▪ Exhaust leak into bus
▪ Back up alarm
▪ Excessive slack adjuster throw past ______
▪ Excessive oil in air system
▪ Missing battery label for shutoff
▪ Missing emergency exit signs
▪ Emergency window won’t open
963 of 1291
APPENDIX C: Year-To-Year Summary of Defects by Category Category
FY 2016
Avg. # of
Defects
Per Bus
FY 2017
Avg. # of
Defects
Per Bus
FY 2018
Avg. # of
Defects
Per Bus
FY 2019
Avg. # of
Defects
Per Bus
FY 2020
Avg. # of
Defects
Per Bus
FY 2021
Avg. # of
Defects
Per Bus
FY 2022
Avg. # of
Defects
Per Bus
July 2022
# of
Defects
(FY 2023)
Accessibility Features 0.00 0.50 0.00 0.25 0.00 1.00 .50 1 Air System/Brake System 0.75 1.00 0.50 0.50 .25 .75 2.75 0 Climate Control 0.00 0.00 0.75 0.00 .25 .25 1.00 0
Destination Signs 0.25 0.25 0.00 0.00 1.00 1.5 .50 0
Differential 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0
Driver's Controls 2.25 1.75 1.00 2.50 .75 3.25 1.75 2
Electrical System 0.25 0.00 0.00 0.00 0.00 .25 .75 0
Engine Compartment 2.00 6.00 3.00 6.25 6.00 7.00 7.25 6 Exhaust 0.00 0.00 0.25 0.00 0.00 0.00 0.00 0
Exterior Body Condition 10.50 11.25 8.00 7.75 10.75 6.75 7.00 3 Interior Condition 11.00 8.75 8.75 4.50 3.75 3.75 2.50 1 Lights 1.00 0.75 0.25 1.75 .75 .75 1.00 2
Passenger Controls 0.00 0.50 0.50 0.00 .25 .25 0.00 0
Safety Equipment 1.75 1.50 1.75 3.50 1.75 2.00 2.25 2
Structure/Chassis/Fuel Tank 0.00 0.00 0.00 0.00 0.00 .25 .25 0 Suspension/Steering 0.50 0.25 0.00 0.50 .25 0.00 2.00 6 Tires 0.25 0.00 0.00 0.00 .75 0.00 .75 0
Transmission 0.50 1.25 1.00 0.75 1.00 .25 1.5 0
Avg. Total Defects: 31 34 26 29 28 28 32 23
Avg. Defects Per Bus: 2.38 2.62 2.00 2.21 2.15 2.15 2.50 1.77 964 of 1291
APPENDIX D: Class “A” Defects for Current Audit & Previous Audits Class “A” Defects for Current & Previous Audits
Date Bus # Year Make Class “A” Defects
July ‘22 B74 2009 New Flyer Fire suppression/gas detection "service system" light is on at the control head
B80 2013 New Flyer Fire suppression system "relay reset" light is on B85 2013 New Flyer Front door rear curb light works intermittently Apr. ‘22 B70 2009 New Flyer Reflector missing streetside center of bus B99 2019 Gillig Driver's auxiliary wiper streetside inop Jan. ‘22 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT Oct. ’21 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT July ‘21 B59 2005 New Flyer Curbside rear parking light inop B59 2005 New Flyer License plate light inop
LC5 2016 New Flyer Check transmission light on at dash
Apr. ‘21 B01 2020 New Flyer Curbside front wheelchair securement doesn't lock Jan. ‘21 B01 2020 New Flyer Fuel leak by fill receptacle - fuel smell B05 2020 New Flyer Rear door sensitive edge (rear leaf) inop B58 2005 New Flyer Air leak - air dryer in engine compartment leaking air B58 2005 New Flyer Oil leak by turbo outlet pipe
B58 2005 New Flyer Loose/exposed wires above horns front of bus B98 2019 Gillig Both rear door sensitive edges inop
Oct. ‘20 B03 2020 New Flyer Platform, interior front, lip is not flush with floor (trip hazard) July ‘20 LC2 2009 New Flyer Kneeling valve, front, bus kneels but won't return (switch issue) LC4 2001 New Flyer Check engine light, dash, on
Jan. ‘20 B75 2012 New Flyer Air leak, S/S front, air bag leaking B89 2016 New Flyer Fire extinguisher, interior, needs recharge Oct. ‘19 B59 2005 New Flyer Windshield wiper sprayers, C/S & S/S, no fluid coming out B59 2005 New Flyer Oil leak, engine compartment, air compressor leaking B74 2009 New Flyer Marker light, C/S mid bus top marker light, inop B74 2009 New Flyer Fuel Shut Off decal, @ fuel receptacle, missing B76 2012 New Flyer
Engine oil, engine compartment, engine oil very low (doesn't show on dipstick)
B79 2013 New Flyer Tires, S/S front, brake hose rubbing @ tires on turns B93 2017 New Flyer Fire module, fire suppression, has a red code LC4 2001 New Flyer Coolant leak, engine compartment, coolant in oil July ‘19 B68 2010 New Flyer Windshield sprayer, exterior, no fluid B89 2016 New Flyer Clearance light, C/S front top, over 50% LEDs inop B94 2016 New Flyer
Coolant leak, engine compartment, upper radiator hose leaking badly @ pipe
Apr. ‘19 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT Jan. ‘19 B75 2012 New Flyer Fire extinguisher, interior, reads "empty" B85 2013 New Flyer Air leak, interior, air leak underneath driver's side console B90 2016 New Flyer Reflectors, S/S rear (back & side) missing Oct. ‘18 B86 2013 New Flyer Windshield washers, front, no fluid LC4 2001 New Flyer Check engine light, engine, check engine light on July ‘18 B71 2009 New Flyer Brake light, C/S rear, bottom brake light inop B80 2013 New Flyer Air leak, S/S front, air bag leaking B80 2013 New Flyer Air leak, engine compartment, air governor leaking Apr. ‘18 B89 2016 New Flyer Check engine light/stop engine light/low coolant light, dash, lights on Jan. ‘18 B83 2013 New Flyer Flooring, rear door, nosing lifting up / trip hazard B92 2016 New Flyer Registration card, interior, wrong registration card Oct. ‘17 B82 2013 New Flyer Check engine light, engine compartment, check engine light on July ‘17 B76 2012 New Flyer Exhaust leak, rear, leak @ flex connection 965 of 1291
Class “A” Defects for Current & Previous Audits
Date Bus # Year Make Class “A” Defects
Apr. ‘17 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT Jan. ‘17 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT Oct. ‘16 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT July ‘16 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT Apr. ‘16 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT Jan. ‘16 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT Oct. ‘15 B88 2013 New Flyer Air leak, S/S rear, brake chamber leaks July ‘15 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT Apr. ‘15 B53 2001 New Flyer Signal lights, C/S rear, LED turn signal lights inop Jan. ‘15 B88 2013 New Flyer Inner dual tire, C/S rear, has gouge on sidewall Oct. ‘14 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT July ‘14 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT Apr. ‘14 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT Jan. ‘14 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT Oct. ‘13 B52 2001 New Flyer Emergency window, S/S front, stuck B52 2001 New Flyer Emergency window decal, C/S #3, missing B53 2001 New Flyer Panel, C/S rear, broken / sharp edges July ‘13 B44 2001 New Flyer ABS light, driver's area, illuminated B45 2001 New Flyer Horn, front dash, inop
B45 2001 New Flyer Check Engine light, engine compartment, stays on B54 2001 New Flyer Brakes, front, need adjustment
Apr. ‘13 B47 2001 New Flyer Emergency exit labels, C/S #2 window, missing emergency exit pull handle label B50 2001 New Flyer Anchor pin wire, C/S front, rubs on inside brake drum B56 2001 New Flyer Emergency exit label, C/S #3 window, missing emergency exit pull handle label Jan. ‘13 B45 2001 New Flyer Exhaust leak, engine bay, exhaust leak at engine bay B59 2005 New Flyer Air leak, C/S rear, brake chamber leaking Oct. ‘12 B57 2001 New Flyer Air brake diaphragm chamber, C/S front underside, leaking air July ‘12 B55 2001 New Flyer Slack adjuster, C/S front, brake throw 1 3/4" Apr. ‘12 B34 1999 ElDorado Fuel shut-off door sensor, C/S rear corner, cut and bypassed Jan. ‘12 B55 2001 New Flyer Brakes, S/S front, grease on s/s front brake lining Oct. ‘11 B64 1994 Gillig Applicator valve, brakes, leaking L1 1999 Bluebird Fuel tank, engine compartment, missing CNG certification July ‘11 B32 1999 ElDorado CNG tag, underside, certification tag expired Apr. ‘11 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT Jan. ‘11 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT Oct. ‘10 B33 1999 ElDorado Fire extinguisher, interior, expired July ‘10 B34 1999 ElDorado CNG tag, CNG bottom tank, expired B36 1999 ElDorado CNG tag, CNG tanks under body, expired Apr. ‘10 B32 1999 ElDorado Windshield washer fluid, windshield washer reservoir, no windshield washer fluid Jan. ‘10 B51 2001 New Flyer Air leak, under dash, air leak underneath dash panel B51 2001 New Flyer Brakes, C/S front, have grease
B57 2001 New Flyer Air pressure, front, coach not building enough air pressure Oct. ‘09 B24 1996 Bluebird CNG label, CNG fuel tank, CNG certification sticker expired B25 1996 Bluebird CNG tag, CNG fuel tank, CNG certification sticker expired B64 1994 Gillig Rear brake lights, rear door, rear lights (center) on rear door inop B65 1995 Gillig Brake lights, rear door, rear amber & red brake lights inop L1 1999 Bluebird CNG tags, CNG tank, CNG service tags out of date July ‘09 B54 2001 New Flyer ADA seat belt, C/S between rear door & #2 window, ADA retractable belt stuck B56 2001 New Flyer Tire, C/S rear, outer tire has sidewall damage Mar. ‘09 B24 1996 Bluebird Anti-skid material, #2 front door aisle, horizontal #2 step material ripped-trip hazard B27 1998 Bluebird Transmission cooler line, engine, rubs at hydraulic line B30 1998 Bluebird Oil leak, engine compartment, hydraulic line chaffing and leaking at exhaust B44 2001 New Flyer Flip-up seat, #3 passenger front C/S, won’t lock up or down B47 2001 New Flyer Flip-up seat, C/S front, won’t lock in up position B48 2001 New Flyer Windshield washer, S/S front, windshield washer spray hose damaged B48 2001 New Flyer Red emergency labels, S/S front body panel, damaged/incomplete-sharp edges 966 of 1291
Class “A” Defects for Current & Previous Audits
Date Bus # Year Make Class “A” Defects
B48 2001 New Flyer Brakes, C/S front, need adjustment
Dec. ‘08 B52 2001 New Flyer ADA lift platform, C/S front, lift inop B65 1995 Gillig ADA lift, front door, W/C sensitive edge inop Sept. ‘08 B33 1999 ElDorado W/C lift, front door, W/C lift rubs both side door grab handles B34 1999 ElDorado W/C lift, front door, W/C lift touching door grab handles B35 1999 ElDorado W/C lift, front door, W/C lift touching door grab handles B47 2001 New Flyer Air leak, underneath brake valves, major air leak Jun. ‘08 B29 1998 Bluebird W/C lift, W/C area, lift won’t go up B62 1995 Gillig Seat belt, W/C area, ADA seat belt unattached to floor mount B63 1995 Gillig W/C lift sensitive edge, W/C lift, left side sensitive edge missing (forward) B64 1994 Gillig Front start, driver’s area, won’t work
Feb. ‘08 B35 1999 ElDorado Brakes, front, need adjustment- over 1 ¼” throw B47 2001 New Flyer ADA flip seats,1st row, both forward facing flip seats not engaging in lock position B49 2001 New Flyer Tires, C/S right front, low – reads 60 psi B50 2001 New Flyer ABS light, driver’s dash, on
B52 2001 New Flyer Check engine light, driver’s console, stays on B52 2001 New Flyer Turn signals, S/S left, inop
B56 2001 New Flyer Sensitive edge, front door, inop
Nov. ‘07 B25 1995 Bluebird W/C seat belt, W/C lift, left seat belt interlock inop B26 1995 Bluebird Starter cable, engine compartment, rubbing at P/S lines B26 1995 Bluebird Oil leak, suspension, S/S, rear wheel seal leaking B30 1998 Bluebird Door, rear, forward sensitive edge inop B31 1998 Bluebird Lug nuts, S/S rear wheel, rusted
B33 1999 ElDorado W/C lift, C/S front, low fluid in W/C lift pump B36 1998 ElDorado Grab handles, W/C lift, hits door passenger assist B64 1994 Gillig Air leak, brakes, air leak under driver when brakes applied B64 1994 Gillig Oil leak, C/S front, hub cover leaking
B65 1995 Gillig Oil leak, W/C lift compartment, W/C lift fluid filter leaking B65 1995 Gillig Brake light, center rear, inop
B65 1995 Gillig Oil leak, S/S front, hub cover leaking
July ‘07 B34 1999 ElDorado W/C lift control, lift, deploy/retract button sticks B34 1999 ElDorado Air dryer, C/S, throwing coolant
B44 2001 New Flyer Front doors, C/S front, won’t close after ramp deployment B55 2001 New Flyer Brake, C/S front axle, out of adjustment – over 1 ½” B58 2005 New Flyer W/C seat lock, S/S fore aisle, flip seat won’t lock in up position B59 2005 New Flyer W/C ramp switch, dash, inop
B59 2005 New Flyer Door, #3 rear door, sensitive edge inop B62 1995 Gillig Oil leak, air dryer under floor, very oily B63 1995 Gillig W/C lift sensitive edges, C/S front, missing B63 1995 Gillig Emergency window, #6 C/S rear, inop
Apr. ‘07 B27 1998 Bluebird Slack adjuster, rear axle, right rear slacks at 2” – needs adjustment B27 1998 Bluebird Emergency window handle, all emergency windows, release stuck B30 1998 Bluebird Emergency release, interior windows, too tight B30 1998 Bluebird Securement strap, #2 S/S center @ W/C area, missing ADA floor seat belt B31 1998 Bluebird W/C lift, C/S, inop
B31 1998 Bluebird Emergency window handle, C/S rear last window, emergency window stuck B31 1998 Bluebird Seat belt, #3 S/S center, ADA seat belt missing B32 1999 ElDorado Emergency window, #4 C/S, won’t open
B32 1999 ElDorado Seat belt, interior, W/C seat belt loose & laying on seat B33 1999 ElDorado Retaining spring, C/S front axle, missing brake roller at shoes (retainer) B33 1999 ElDorado Oil leak, air dryer under body center, service air dryer – too much oil B33 1999 ElDorado Emergency window handle, interior, stuck B36 1999 ElDorado Oil leak, under body center, excessive oil at air dryer B36 1999 ElDorado Emergency window handles, interior, hard to operate B36 1999 ElDorado Fire extinguisher, C/S front, needs charge B47 2001 New Flyer Seat belt, C/S, won’t retract
B52 2001 New Flyer Emergency window placard, #3 C/S window, missing 967 of 1291
Class “A” Defects for Current & Previous Audits
Date Bus # Year Make Class “A” Defects
Jan. ‘07 B64 1994 Gillig Wheel well, C/S and S/S rear, rubs on tire Oct. ‘06 B47 2001 New Flyer Windshield wiper, front, crossing center of windshield – could not duplicate 968 of 1291
The City of Glendale
Quarterly Fleet Maintenance Audit
Thirteen (13) Beeline Buses
Conducted October 22, 2022
December 14, 2022
TRC Engineering Services, LLC
5840 Red Bug Lake Road
Suite 165
Winter Springs, FL 32708
Phone: (407) 977-4500
Fax: (407) 977-7333
[email protected]

969 of 1291

THE CITY OF GLENDALE / BEELINE BUSES

VEHICLE MAINTENANCE AUDIT
Thirteen (13) Buses
Conducted October 22, 2022

TABLE OF CONTENTS

THE CITY OF GLENDALE / BEELINE BUSES

VEHICLE MAINTENANCE AUDIT
Thirteen (13) Buses
Conducted October 22, 2022

EXECUTIVE SUMMARY
TRC Engineering Services (TRC) conducted a maintenance audit for the City of Glendale to ensure that its contractor, MV Transportation, Inc., maintains buses owned by the City of Glendale in accordance with its contract provisions. This report presents the findings of the maintenance audit of the Glendale Beeline buses which was conducted October 22, 2022. The audit consisted of a fleet inspection and maintenance record review of thirteen (13) buses. Fluid analysis samples were also taken from three (3) buses selected at random.

The results of this audit showed:
• The total number of defects found during this audit was 56, for an average of

4.31 defects per bus, up considerably when compared to 23 total defects, for an average of 1.77 defects per bus, the previous audit. This inspection showed an increase in the average number of defects per bus when compared to annual audit averages for FY 2016, FY 2017, FY 2018, FY 2019, FY 2020, FY 2021, FY 2022, and the July 2022 quarterly audit average. The Year-toYear Bus Defect Averages table is attached as Appendix C. • Eleven (11) Class “A” defects, for an average of 0.85 Class “A” defects per bus, were found during this current audit compared to three Class “A” defects, for an average of 0.23 Class “A” defects per bus, the previous audit.

A Class “A” defect is a safety-related defect that requires immediate repair and keeps the vehicle from returning to revenue service until the defect is corrected. Class “A” defects were found on nine (9) of the 13 buses inspected. • The on-time adherence to preventive maintenance inspections (PMIs) was within required guidelines. All inspected mileage accounts showed that PMI work had been done within 10% of the 3,000-mile interval threshold. TRC also reviewed the oil change intervals on these buses. The results showed that oil changes were also performed on time.
• Positive observations from this audit include the following:
o MV Transportation management and staff continue to be cooperative and prepared in providing a constant supply of buses for TRC to inspect, thus, ensuring that the audit inspections are efficiently carried out.
o PMI records continue to be well organized and easy to locate.

Additional audit findings are presented in various tables located throughout this report. The tables are based on data contained in Excel spreadsheets included on a separate CD as Appendix A to this report. A summary of recommendations is provided at the end of this report.
971 of 1291
Glendale Fleet Maintenance Audit Report – Thirteen (13) Buses October 2022 TRC Engineering Services 2
Audit Report

BACKGROUND
TRC conducted a maintenance audit of the Glendale Beeline buses on October 22, 2022. Results from this audit will be compared to results of previous audits to inform the City of Glendale if the contractor’s maintenance performance is remaining the same, deteriorating, or improving over time.

BUSES INSPECTED
Thirteen buses received a physical inspection and PMI records review. Table 1 identifies these 13 buses and the three buses selected at random that received a fluids analysis audit.

Fleet Inspection
Specific defects documented during the bus inspections were classified under 18 functional categories:
1) Accessibility Features
Table 1
Buses Inspected

PHYSICAL

INSPECTION
MODEL
YEAR

VEHICLE
MAKE
FLUIDS

ANALYSIS
B04 2020 New Flyer
B58 2005 New Flyer
B59 2005 New Flyer
B71 2009 New Flyer X
B74 2009 New Flyer
B77 2012 New Flyer
B82 2013 New Flyer
B84 2013 New Flyer
B87 2013 New Flyer X
B89 2016 New Flyer
B90 2016 New Flyer
B91 2016 New Flyer X
LC5 2016 New Flyer
972 of 1291
Glendale Fleet Maintenance Audit Report – Thirteen (13) Buses October 2022 TRC Engineering Services 3
2) Air System/Brake System
3) Climate Control
4) Destination Signs
5) Differential
6) Driver's Controls
7) Electrical System
8) Engine Compartment
9) Exhaust
10) Exterior Body Condition
11) Interior Condition
12) Lights
13) Passenger Controls
14) Safety Equipment
15) Structure/Chassis/Fuel Tank
16) Suspension/Steering
17) Tires
18) Transmission
An “A/B/C” designation system was used to distinguish defects requiring immediate repair from those that could be repaired at a later time.

Class A – Indicates a safety-related defect that requires immediate repair and prevents the vehicle from returning to revenue service until the defect is corrected.

Class B – Indicates a non-safety critical defect that requires attention during the next scheduled preventive maintenance service interval.

Class C – Indicates a non-safety defect that requires attention at a later time.

The records examination set out to determine if:
• Preventive maintenance (PM) had been performed correctly and at prescribed intervals.
• Repairs had been performed properly and made promptly. 973 of 1291
Glendale Fleet Maintenance Audit Report – Thirteen (13) Buses October 2022 TRC Engineering Services 4
PM Intervals
To determine if preventive maintenance inspections (PMIs) were performed correctly and on time, TRC examined the PMI records of the 13 buses. Mileage between the last three scheduled PMIs was calculated to determine if the inspections were performed on time (within 10% or 300 miles of the scheduled 3,000-mile interval) or if they were late.

From this comparison, TRC can determine if the defects were repaired or if they were simply noted on subsequent inspections.

TRC also drew engine oil, transmission fluid, and coolant samples from three (3) buses selected at random and will review those results (9 samples) when received.

In reviewing the results, TRC looks for evidence of inappropriate levels of deterioration.

FINDINGS
Overall Fleet Condition
The total number of defects found during this audit was 56, for an average of 4.31 defects per bus, up considerably when compared to 23 total defects, for an average of 1.77 defects per bus, the previous audit. As illustrated in the chart which follows, this inspection showed an increase in the average number of defects per bus when compared to the annual audit averages for FY 2016, FY 2017, FY 2018, FY 2019, FY 2020, FY 2021, FY 2022, and the July 2022 quarterly audit results. The Year-to-Year Bus Defect Averages table is attached as Appendix C.
974 of 1291
Glendale Fleet Maintenance Audit Report – Thirteen (13) Buses October 2022 TRC Engineering Services 5
TRC also compared the average number of defects per bus based on the fleet age of the inspected buses for each fiscal year. This inspection showed an increase in the average number of defects per bus when compared to FY 2016, FY 2017, FY 2018, FY 2019, FY 2020, FY 2021, FY 2022, and the July 2022 quarterly audit results.

Table 2 which follows shows an increase in the average number of defects per bus which may also be due, in part, to the age of the buses inspected.

Defects Findings
Defects were found in the Climate Control, Driver’s Controls, Electrical System, Engine Compartment, Exterior Body Condition, Interior Condition, Lights, Safety Equipment, Suspension/Steering, Tires, and Transmission categories. The Engine Compartment category showed the most defects with a total of eighteen (18) defects compared to six engine compartment defects the previous audit. After each inspection, the results are reviewed against previous audits to find possible trends in defects. The Year-to-Year Bus Defect Averages table is attached as Appendix C.

Table 2
Fiscal Year
Avg.

Fleet Age
Avg. # of
Defects per Bus
2016 7.75 years 2.38
2017 5.50 years 2.62
2018 5.50 years 2.00
2019 6.25 years 2.21
2020 7.25 years 2.15
2021 7.50 years 2.15
2022 8.00 years 2.17
July 2022 8.25 years 1.77
October 2022 9.50 years 4.31
975 of 1291
Glendale Fleet Maintenance Audit Report – Thirteen (13) Buses October 2022 TRC Engineering Services 6
Function Test of Fare Boxes Findings
TRC performed a function test on all fare boxes. This test was to verify that the fare boxes on all buses worked properly and printed transfers correctly. Upon review, TRC found that all buses with fare boxes printed receipts as required.

Class A – Indicates a safety-related defect that requires immediate removal from service and prevents the vehicle from returning to revenue service until the defect is corrected.

Class B – Indicates a non-safety critical defect that requires attention during the next scheduled preventive maintenance service interval.

Class C – Indicates a non-safety defect that requires attention at a later time.
976 of 1291
Glendale Fleet Maintenance Audit Report – Thirteen (13) Buses October 2022 TRC Engineering Services 7
Defect Analysis
Defects identified by TRC were analyzed to determine the severity or detrimental impact they pose in terms of safety, comfort and convenience, as well as structural integrity.

Safety
Eleven (11) Class “A” defects, for an average of 0.85 Class “A” defects per bus, were found during this current inspection compared to three Class “A” defects, for an average of 0.23 Class “A” defects, the previous inspection. A Class “A” defect is a safety-related defect that requires immediate repair and prevents the vehicle from returning to revenue service until the defect is corrected. Class “A” defects were found on nine (9) of the 13 buses inspected. These 11 Class “A” defects had to be repaired before the nine buses could be allowed to return to revenue service. See Appendix D for Class “A” Defects for the Current Audit & Previous Audits.

The eleven Class “A” defects are listed in Table 3 which follows.

Table 3
Bus # Year Make Class “A” Defects
B04 2020 New Flyer Front top center marker light is less than 50% operational B58 2005 New Flyer Fire suppression system is inoperative B58 2005 New Flyer Rear door flood/curb light is inoperative B59 2005 New Flyer
All driver's seat adjustments are inoperative / air switches are inoperative
B74 2009 New Flyer Fire suppression "service system" light is on at the control head B77 2012 New Flyer Streetside front tire is below the 4/32nd tread spec B82 2013 New Flyer Fire suppression control head indicates there is a problem B82 2013 New Flyer Inside sidewall of front streetside tire is damaged B87 2013 New Flyer Streetside front tire tread is below 4/32 in spots B89 2016 New Flyer Front top center marker light is less than 50% operational B90 2016 New Flyer Curbside rear inside tire is flat
Comfort and Convenience
During this audit, TRC found the interiors and exteriors of buses to be kept clean and well maintained.

Structural Integrity
TRC did not observe any structural defects during this audit.

PMI Schedule Adherence
TRC examined the records of the thirteen (13) buses to determine if the PMIs were being done at scheduled 3,000-mile intervals. PMI intervals were considered “on time” if performed on or before 3,300 miles (“late window” of 10% or 300 miles). 977 of 1291
Glendale Fleet Maintenance Audit Report – Thirteen (13) Buses October 2022 TRC Engineering Services 8
The records examination also reviewed the oil change intervals. This review also showed on-time oil changes for all 13 buses.

The PMI records were well organized and easy to locate. TRC inspected the PMI paperwork to check on defects found during this audit and the results that followed.

The review also looked for indications of deferred maintenance by reviewing defects found during PMI inspections and the work performed to correct these issues. TRC did not find indications of work being deferred during this audit.

TRC also drew engine oil, transmission fluid, and coolant samples from three (3) buses selected at random (9 samples). Results can be found in Table 4 which follows.

Table 4
Fluid Analysis Results
Engine Oil: Results
B71 Normal
B87 Normal
B91 Normal
Transmission Fluid:

B71 Normal
B87 Normal
B91 Caution: Cooler core leaching/clutch pack wear indicated. Action: Drain oil from unit if not already changed. Resample at a reduced service interval to further monitor.

Coolant:

B71 Normal:

B87 Abnormal: Moderate amount of sediment detected. Glycol level is high.

Recommend drain and flush coolant. Check for source of contamination.

Recommend take corrective action and resample to monitor.

B91 Normal

SUMMARY OF RECOMMENDATIONS
• TRC recommends that MV Transportation review the steering components on all buses and correct any issues. This audit found one (1) bus with worn steering drag link ends, two (2) buses that had steering gear boxes leaking oil, and one (1) bus that had a damaged tie rod end boot.
• TRC found multiple defects during this audit which should have been identified by the Daily Vehicle Inspections (DVIs) that are performed by the driving staff.

These included exterior lighting defects, tire issues (flat and below tread depth limits), illuminated service lights on the dash, inoperative safety components, and inoperative driver’s seat adjustments. These should be identified so that they can be repaired prior to normal PMI operations.
978 of 1291
APPENDIX A: Electronic copy of EXCEL spreadsheet reports 979 of 1291
APPENDIX B:

Master Class “A” Defects
▪ Fire extinguisher
▪ Headlights
▪ Wipers
▪ Washers
▪ Cracked windshield in driver’s view
▪ Seat belts, driver
▪ Turn signals
▪ Horn
▪ Emergency flashers
▪ Brake lights
▪ Air pressure/Air leaks
▪ Brake lining thickness @ _______
▪ Tire tread depth @ _______
▪ Fuel leak
▪ Exposed wires
▪ Proximity to exhaust – oil, harness, etc.
▪ Oil/Grease on Brakes
▪ Wheelchair lift/ramp & securement
▪ Sharp edges – interior
▪ Tripping hazard – interior
▪ Critical steering/suspension play, wear
▪ Sensitive edges – doors – not working at all
▪ Tire pressure below 80 psi
▪ Wheel lug nuts
▪ Exhaust leak into bus
▪ Back up alarm
▪ Excessive slack adjuster throw past ______
▪ Excessive oil in air system
▪ Missing battery label for shutoff
▪ Missing emergency exit signs
▪ Emergency window won’t open
980 of 1291
APPENDIX C: Year-To-Year Summary of Defects by Category Category
FY 2016
Avg. # of
Defects
Per Bus
FY 2017
Avg. # of
Defects
Per Bus
FY 2018
Avg. # of
Defects
Per Bus
FY 2019
Avg. # of
Defects
Per Bus
FY 2020
Avg. # of
Defects
Per Bus
FY 2021
Avg. # of
Defects
Per Bus
FY 2022
Avg. # of
Defects
Per Bus
July 2022
# of
Defects
(FY 2023)
Oct 2022
# of
Defects
(FY 2023)
Accessibility Features 0.00 0.50 0.00 0.25 0.00 1.00 .50 1 0 Air System/Brake System 0.75 1.00 0.50 0.50 .25 .75 2.75 0 0 Climate Control 0.00 0.00 0.75 0.00 .25 .25 1.00 0 5
Destination Signs 0.25 0.25 0.00 0.00 1.00 1.5 .50 0 0
Differential 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0 0
Driver's Controls 2.25 1.75 1.00 2.50 .75 3.25 1.75 2 5 Electrical System 0.25 0.00 0.00 0.00 0.00 .25 .75 0 3
Engine Compartment 2.00 6.00 3.00 6.25 6.00 7.00 7.25 6 18 Exhaust 0.00 0.00 0.25 0.00 0.00 0.00 0.00 0 0
Exterior Body Condition 10.50 11.25 8.00 7.75 10.75 6.75 7.00 3 8 Interior Condition 11.00 8.75 8.75 4.50 3.75 3.75 2.50 1 1 Lights 1.00 0.75 0.25 1.75 .75 .75 1.00 2 4
Passenger Controls 0.00 0.50 0.50 0.00 .25 .25 0.00 0 0 Safety Equipment 1.75 1.50 1.75 3.50 1.75 2.00 2.25 2 3 Structure/Chassis/Fuel Tank 0.00 0.00 0.00 0.00 0.00 .25 .25 0 0 Suspension/Steering 0.50 0.25 0.00 0.50 .25 0.00 2.00 6 4 Tires 0.25 0.00 0.00 0.00 .75 0.00 .75 0 4
Transmission 0.50 1.25 1.00 0.75 1.00 .25 1.5 0 1
Avg. Total Defects: 31 34 26 29 28 28 32 23 56
Avg. Defects Per Bus: 2.38 2.62 2.00 2.21 2.15 2.15 2.50 1.77 4.31 981 of 1291
APPENDIX D: Class “A” Defects for Current Audit & Previous Audits Class “A” Defects for Current & Previous Audits
Date Bus # Year Make Class “A” Defects
Oct ‘22 B04 2020 New Flyer Front top center marker light is less than 50% operational B58 2005 New Flyer Fire suppression system is inoperative B58 2005 New Flyer Rear door flood/curb light is inoperative B59 2005 New Flyer All driver's seat adjustments are inoperative / air switches are inoperative B74 2009 New Flyer Fire suppression "service system" light is on at the control head B77 2012 New Flyer Streetside front tire is below the 4/32nd tread spec B82 2013 New Flyer Fire suppression control head indicates there is a problem B82 2013 New Flyer Inside sidewall of front streetside tire is damaged B87 2013 New Flyer Streetside front tire tread is below 4/32 in spots B89 2016 New Flyer Front top center marker light is less than 50% operational B90 2016 New Flyer Curbside rear inside tire is flat
July ‘22 B74 2009 New Flyer Fire suppression/gas detection "service system" light is on at the control head
B80 2013 New Flyer Fire suppression system "relay reset" light is on B85 2013 New Flyer Front door rear curb light works intermittently Apr. ‘22 B70 2009 New Flyer Reflector missing streetside center of bus B99 2019 Gillig Driver's auxiliary wiper streetside inop Jan. ‘22 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT Oct. ’21 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT July ‘21 B59 2005 New Flyer Curbside rear parking light inop B59 2005 New Flyer License plate light inop
LC5 2016 New Flyer Check transmission light on at dash
Apr. ‘21 B01 2020 New Flyer Curbside front wheelchair securement doesn't lock Jan. ‘21 B01 2020 New Flyer Fuel leak by fill receptacle - fuel smell B05 2020 New Flyer Rear door sensitive edge (rear leaf) inop B58 2005 New Flyer Air leak - air dryer in engine compartment leaking air B58 2005 New Flyer Oil leak by turbo outlet pipe
B58 2005 New Flyer Loose/exposed wires above horns front of bus B98 2019 Gillig Both rear door sensitive edges inop
Oct. ‘20 B03 2020 New Flyer Platform, interior front, lip is not flush with floor (trip hazard) July ‘20 LC2 2009 New Flyer Kneeling valve, front, bus kneels but won't return (switch issue) LC4 2001 New Flyer Check engine light, dash, on
Jan. ‘20 B75 2012 New Flyer Air leak, S/S front, air bag leaking B89 2016 New Flyer Fire extinguisher, interior, needs recharge Oct. ‘19 B59 2005 New Flyer Windshield wiper sprayers, C/S & S/S, no fluid coming out B59 2005 New Flyer Oil leak, engine compartment, air compressor leaking B74 2009 New Flyer Marker light, C/S mid bus top marker light, inop B74 2009 New Flyer Fuel Shut Off decal, @ fuel receptacle, missing B76 2012 New Flyer
Engine oil, engine compartment, engine oil very low (doesn't show on dipstick)
B79 2013 New Flyer Tires, S/S front, brake hose rubbing @ tires on turns B93 2017 New Flyer Fire module, fire suppression, has a red code LC4 2001 New Flyer Coolant leak, engine compartment, coolant in oil July ‘19 B68 2010 New Flyer Windshield sprayer, exterior, no fluid B89 2016 New Flyer Clearance light, C/S front top, over 50% LEDs inop B94 2016 New Flyer
Coolant leak, engine compartment, upper radiator hose leaking badly @ pipe
Apr. ‘19 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT Jan. ‘19 B75 2012 New Flyer Fire extinguisher, interior, reads "empty" 982 of 1291
Class “A” Defects for Current & Previous Audits
Date Bus # Year Make Class “A” Defects
B85 2013 New Flyer Air leak, interior, air leak underneath driver's side console B90 2016 New Flyer Reflectors, S/S rear (back & side) missing Oct. ‘18 B86 2013 New Flyer Windshield washers, front, no fluid LC4 2001 New Flyer Check engine light, engine, check engine light on July ‘18 B71 2009 New Flyer Brake light, C/S rear, bottom brake light inop B80 2013 New Flyer Air leak, S/S front, air bag leaking B80 2013 New Flyer Air leak, engine compartment, air governor leaking Apr. ‘18 B89 2016 New Flyer Check engine light/stop engine light/low coolant light, dash, lights on Jan. ‘18 B83 2013 New Flyer Flooring, rear door, nosing lifting up / trip hazard B92 2016 New Flyer Registration card, interior, wrong registration card Oct. ‘17 B82 2013 New Flyer Check engine light, engine compartment, check engine light on July ‘17 B76 2012 New Flyer Exhaust leak, rear, leak @ flex connection Apr. ‘17 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT Jan. ‘17 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT Oct. ‘16 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT July ‘16 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT Apr. ‘16 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT Jan. ‘16 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT Oct. ‘15 B88 2013 New Flyer Air leak, S/S rear, brake chamber leaks July ‘15 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT Apr. ‘15 B53 2001 New Flyer Signal lights, C/S rear, LED turn signal lights inop Jan. ‘15 B88 2013 New Flyer Inner dual tire, C/S rear, has gouge on sidewall Oct. ‘14 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT July ‘14 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT Apr. ‘14 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT Jan. ‘14 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT Oct. ‘13 B52 2001 New Flyer Emergency window, S/S front, stuck B52 2001 New Flyer Emergency window decal, C/S #3, missing B53 2001 New Flyer Panel, C/S rear, broken / sharp edges July ‘13 B44 2001 New Flyer ABS light, driver's area, illuminated B45 2001 New Flyer Horn, front dash, inop
B45 2001 New Flyer Check Engine light, engine compartment, stays on B54 2001 New Flyer Brakes, front, need adjustment
Apr. ‘13 B47 2001 New Flyer Emergency exit labels, C/S #2 window, missing emergency exit pull handle label B50 2001 New Flyer Anchor pin wire, C/S front, rubs on inside brake drum B56 2001 New Flyer Emergency exit label, C/S #3 window, missing emergency exit pull handle label Jan. ‘13 B45 2001 New Flyer Exhaust leak, engine bay, exhaust leak at engine bay B59 2005 New Flyer Air leak, C/S rear, brake chamber leaking Oct. ‘12 B57 2001 New Flyer Air brake diaphragm chamber, C/S front underside, leaking air July ‘12 B55 2001 New Flyer Slack adjuster, C/S front, brake throw 1 3/4" Apr. ‘12 B34 1999 ElDorado Fuel shut-off door sensor, C/S rear corner, cut and bypassed Jan. ‘12 B55 2001 New Flyer Brakes, S/S front, grease on s/s front brake lining Oct. ‘11 B64 1994 Gillig Applicator valve, brakes, leaking L1 1999 Bluebird Fuel tank, engine compartment, missing CNG certification July ‘11 B32 1999 ElDorado CNG tag, underside, certification tag expired Apr. ‘11 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT Jan. ‘11 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT Oct. ‘10 B33 1999 ElDorado Fire extinguisher, interior, expired July ‘10 B34 1999 ElDorado CNG tag, CNG bottom tank, expired B36 1999 ElDorado CNG tag, CNG tanks under body, expired Apr. ‘10 B32 1999 ElDorado Windshield washer fluid, windshield washer reservoir, no windshield washer fluid Jan. ‘10 B51 2001 New Flyer Air leak, under dash, air leak underneath dash panel B51 2001 New Flyer Brakes, C/S front, have grease
B57 2001 New Flyer Air pressure, front, coach not building enough air pressure Oct. ‘09 B24 1996 Bluebird CNG label, CNG fuel tank, CNG certification sticker expired B25 1996 Bluebird CNG tag, CNG fuel tank, CNG certification sticker expired 983 of 1291
Class “A” Defects for Current & Previous Audits
Date Bus # Year Make Class “A” Defects
B64 1994 Gillig Rear brake lights, rear door, rear lights (center) on rear door inop B65 1995 Gillig Brake lights, rear door, rear amber & red brake lights inop L1 1999 Bluebird CNG tags, CNG tank, CNG service tags out of date July ‘09 B54 2001 New Flyer ADA seat belt, C/S between rear door & #2 window, ADA retractable belt stuck B56 2001 New Flyer Tire, C/S rear, outer tire has sidewall damage Mar. ‘09 B24 1996 Bluebird Anti-skid material, #2 front door aisle, horizontal #2 step material ripped-trip hazard B27 1998 Bluebird Transmission cooler line, engine, rubs at hydraulic line B30 1998 Bluebird Oil leak, engine compartment, hydraulic line chaffing and leaking at exhaust B44 2001 New Flyer Flip-up seat, #3 passenger front C/S, won’t lock up or down B47 2001 New Flyer Flip-up seat, C/S front, won’t lock in up position B48 2001 New Flyer Windshield washer, S/S front, windshield washer spray hose damaged B48 2001 New Flyer Red emergency labels, S/S front body panel, damaged/incomplete-sharp edges B48 2001 New Flyer Brakes, C/S front, need adjustment
Dec. ‘08 B52 2001 New Flyer ADA lift platform, C/S front, lift inop B65 1995 Gillig ADA lift, front door, W/C sensitive edge inop Sept. ‘08 B33 1999 ElDorado W/C lift, front door, W/C lift rubs both side door grab handles B34 1999 ElDorado W/C lift, front door, W/C lift touching door grab handles B35 1999 ElDorado W/C lift, front door, W/C lift touching door grab handles B47 2001 New Flyer Air leak, underneath brake valves, major air leak Jun. ‘08 B29 1998 Bluebird W/C lift, W/C area, lift won’t go up B62 1995 Gillig Seat belt, W/C area, ADA seat belt unattached to floor mount B63 1995 Gillig W/C lift sensitive edge, W/C lift, left side sensitive edge missing (forward) B64 1994 Gillig Front start, driver’s area, won’t work
Feb. ‘08 B35 1999 ElDorado Brakes, front, need adjustment- over 1 ¼” throw B47 2001 New Flyer ADA flip seats,1st row, both forward facing flip seats not engaging in lock position B49 2001 New Flyer Tires, C/S right front, low – reads 60 psi B50 2001 New Flyer ABS light, driver’s dash, on
B52 2001 New Flyer Check engine light, driver’s console, stays on B52 2001 New Flyer Turn signals, S/S left, inop
B56 2001 New Flyer Sensitive edge, front door, inop
Nov. ‘07 B25 1995 Bluebird W/C seat belt, W/C lift, left seat belt interlock inop B26 1995 Bluebird Starter cable, engine compartment, rubbing at P/S lines B26 1995 Bluebird Oil leak, suspension, S/S, rear wheel seal leaking B30 1998 Bluebird Door, rear, forward sensitive edge inop B31 1998 Bluebird Lug nuts, S/S rear wheel, rusted
B33 1999 ElDorado W/C lift, C/S front, low fluid in W/C lift pump B36 1998 ElDorado Grab handles, W/C lift, hits door passenger assist B64 1994 Gillig Air leak, brakes, air leak under driver when brakes applied B64 1994 Gillig Oil leak, C/S front, hub cover leaking
B65 1995 Gillig Oil leak, W/C lift compartment, W/C lift fluid filter leaking B65 1995 Gillig Brake light, center rear, inop
B65 1995 Gillig Oil leak, S/S front, hub cover leaking
July ‘07 B34 1999 ElDorado W/C lift control, lift, deploy/retract button sticks B34 1999 ElDorado Air dryer, C/S, throwing coolant
B44 2001 New Flyer Front doors, C/S front, won’t close after ramp deployment B55 2001 New Flyer Brake, C/S front axle, out of adjustment – over 1 ½” B58 2005 New Flyer W/C seat lock, S/S fore aisle, flip seat won’t lock in up position B59 2005 New Flyer W/C ramp switch, dash, inop
B59 2005 New Flyer Door, #3 rear door, sensitive edge inop B62 1995 Gillig Oil leak, air dryer under floor, very oily B63 1995 Gillig W/C lift sensitive edges, C/S front, missing B63 1995 Gillig Emergency window, #6 C/S rear, inop
Apr. ‘07 B27 1998 Bluebird Slack adjuster, rear axle, right rear slacks at 2” – needs adjustment B27 1998 Bluebird Emergency window handle, all emergency windows, release stuck B30 1998 Bluebird Emergency release, interior windows, too tight B30 1998 Bluebird Securement strap, #2 S/S center @ W/C area, missing ADA floor seat belt B31 1998 Bluebird W/C lift, C/S, inop
984 of 1291
Class “A” Defects for Current & Previous Audits
Date Bus # Year Make Class “A” Defects
B31 1998 Bluebird Emergency window handle, C/S rear last window, emergency window stuck B31 1998 Bluebird Seat belt, #3 S/S center, ADA seat belt missing B32 1999 ElDorado Emergency window, #4 C/S, won’t open
B32 1999 ElDorado Seat belt, interior, W/C seat belt loose & laying on seat B33 1999 ElDorado Retaining spring, C/S front axle, missing brake roller at shoes (retainer) B33 1999 ElDorado Oil leak, air dryer under body center, service air dryer – too much oil B33 1999 ElDorado Emergency window handle, interior, stuck B36 1999 ElDorado Oil leak, under body center, excessive oil at air dryer B36 1999 ElDorado Emergency window handles, interior, hard to operate B36 1999 ElDorado Fire extinguisher, C/S front, needs charge B47 2001 New Flyer Seat belt, C/S, won’t retract
B52 2001 New Flyer Emergency window placard, #3 C/S window, missing Jan. ‘07 B64 1994 Gillig Wheel well, C/S and S/S rear, rubs on tire Oct. ‘06 B47 2001 New Flyer Windshield wiper, front, crossing center of windshield – could not duplicate 985 of 1291
The City of Glendale
Quarterly Fleet Maintenance Audit
Seven (7) Dial-A-Ride Paratransit Vehicles
Conducted October 22, 2022
December 14, 2022
TRC Engineering Services, LLC
5840 Red Bug Lake Road
Suite 165
Winter Springs, FL 32708
Phone: (407) 977-4500
Fax: (407) 977-7333
[email protected]

986 of 1291

THE CITY OF GLENDALE

VEHICLE MAINTENANCE AUDIT
Seven (7) Dial-A-Ride Paratransit Vehicles
Conducted October 22, 2022

TABLE OF CONTENTS

SECTION PAGE
1 – Executive Summary.................................................................... 1 2 – Background................................................................................ 2 3 – Vehicles Inspected ..................................................................... 2 4 – Evaluation Criteria and Methodology.......................................... 2 Fleet Inspection ................................................................... 2 Records Audit ...................................................................... 3 5 – Findings ..................................................................................... 4 Overall Fleet Condition.......................................................... 4 Specific Defects Summaries................................................... 5 Defect Analysis .................................................................... 6 PMI Schedule Adherence ....................................................... 6 6 – Summary of Recommendations ................................................. 7 Appendix A – Excel Spreadsheet Reports (Electronic copy provided on CD)
▪ Defects Summary
▪ All Defects
▪ Defects by Category
▪ “A” Defects
▪ “B” Defects
▪ “C” Defects
▪ Vehicles Inspected
Appendix B – Master List: Class “A” Safety Defects
Appendix C – Summary of Defects by Category Table
987 of 1291
TRC Engineering Services 1

THE CITY OF GLENDALE

VEHICLE MAINTENANCE AUDIT
Seven (7) Dial-A-Ride Paratransit Vehicles
Conducted October 22, 2022

EXECUTIVE SUMMARY
TRC Engineering Services (TRC) conducted a maintenance audit for the City of Glendale to ensure that its maintenance contractor, MV Transportation, Inc., maintains vehicles owned by the City of Glendale in accordance with its contract provisions. This report presents the findings of the maintenance audit of the City of Glendale’s paratransit vehicles which was conducted October 22, 2022. The audit consisted of a fleet inspection and maintenance record review of seven (7) vehicles.

Fluid analysis samples were also taken from two (2) vehicles selected at random.

The results of this audit showed:
• The total number of defects found during this audit was eighteen (18), for an average of 2.57 defects per vehicle, compared to 11 total defects, for an average of 1.57 defects per vehicle, the previous audit. This inspection showed a decrease in the average number of defects per vehicle when compared to FY 2017, FY 2018, FY 2021, and FY 2022, however, showed an increase when compared to FY 2016, FY 2019, and the July 2022 quarterly audit results. FY 2020 also experienced an average of 2.57 defects per vehicle. The Year-to-Year Summary of Defects by Category table is attached as Appendix C.
• Seven (7) Class “A” defects, for an average of 1.0 Class “A” defect per vehicle, were found during this audit compared to seven Class “A” defects the previous audit. A Class “A” defect is a safety-related defect that requires immediate repair and keeps the vehicle from returning to revenue service until the defect is corrected. Class “A” defects were found on five (5) of the seven vehicles inspected. TRC will review the PMI paperwork on the vehicles that had Class “A” defects during the next scheduled audit to verify that the repairs of the defects were completed in a timely manner and the vehicles were returned to service. • During the paperwork review, TRC found that PMI work had been performed on time and within mileage requirements. PMI intervals are considered “on time” if performed on or before 3,000 miles (“late window” of 10% or 300 miles, bringing the total to 3,300 miles).

Positive observations from this audit include the following:
• MV Transportation management and staff were cooperative in providing a constant supply of vehicles for TRC to inspect, thus, ensuring that the audit inspections were efficiently carried out. • PMI records were organized and easy to locate during the PMI paperwork review.
988 of 1291
Glendale Fleet Maintenance Audit Report – Seven (7) Paratransit Vehicles October 2022 TRC Engineering Services 2
Additional audit findings are presented in various tables located throughout this report. The tables are based on data contained in Excel spreadsheets included on a separate CD as Appendix A to this report. A summary of recommendations is provided at the end of this report.

Audit Report

BACKGROUND
TRC conducted a maintenance audit for the City of Glendale on October 22, 2022 to ensure that the maintenance contractor, MV Transportation, is maintaining the seven (7) paratransit vehicles owned by the City of Glendale in accordance with its contract provisions. Results from this audit will be compared to results of previous audits to inform the City of Glendale if the contractor’s maintenance performance is remaining the same, deteriorating, or improving over time.

VEHICLES INSPECTED
Seven (7) paratransit vehicles received a physical inspection and PMI records review.

Table 1 identifies these seven vehicles and the two vehicles selected at random that received a fluids analysis audit.

EVALUATION CRITERIA & METHODOLOGY
TRC assigned a team of three inspectors to perform the maintenance audit and physically inspect the vehicles. The inspection team members were Dan Denman, Greg Dowell, and Larry Perkins. Greg Dowell served as the on-site supervisor and entered the defects identified by the inspection team. Mr. Denman served as Project Manager and organized the overall inspection process and prepared the final report.

The material which follows describes the evaluation criteria and methodology used by TRC to conduct the fleet inspection.

Fleet Inspection
Specific defects documented during the inspections were classified under 18 functional categories:

Table 1
Vehicles Inspected

PHYSICAL

INSPECTION
MODEL
YEAR

VEHICLE
MAKE
FLUIDS

ANALYSIS
D087 2009 ElDorado
D1 2017 Dodge
D2 2017 Dodge
D4 2017 Dodge
D5 2016 ElDorado X
D6 2017 Arboc X
D7 2017 Arboc
989 of 1291
Glendale Fleet Maintenance Audit Report – Seven (7) Paratransit Vehicles October 2022 TRC Engineering Services 3
1) Accessibility Features
2) Air System/Brake System
3) Climate Control
4) Destination Signs
5) Differential
6) Driver's Controls
7) Electrical System
8) Engine Compartment
9) Exhaust
10) Exterior Body Condition
11) Interior Condition
12) Lights
13) Passenger Controls
14) Safety Equipment
15) Structure/Chassis/Fuel Tank
16) Suspension/Steering
17) Tires
18) Transmission
An “A/B/C” designation system was used to distinguish defects requiring immediate repair from those that could be repaired at a later time.

Class A – Indicates a safety-related defect that requires immediate repair and prevents the vehicle from returning to revenue service until the defect is corrected.

Class B – Indicates a non-safety critical defect that requires attention during the next scheduled preventive maintenance service interval.

Class C - Indicates a non-safety defect that requires attention at a later time.

Class “A” safety defects were discussed and agreed upon between the City of Glendale and the TRC inspectors during the initial inspection and will remain the same for all subsequent audits. A list of the Class “A” defects regarded as being safety related for this audit is attached as Appendix B.

During the inspection process, TRC inspectors verified operation of certain controls to ensure that defects were legitimate ones and not the result of the inspectors being unfamiliar with specific vehicle equipment.

Records Audit
The audit team reviewed PMI records for all seven (7) vehicles. The records examination set out to determine if:
• Preventive maintenance (PM) had been performed correctly and at prescribed intervals.
• Repairs had been performed properly and made promptly. 990 of 1291
Glendale Fleet Maintenance Audit Report – Seven (7) Paratransit Vehicles October 2022 TRC Engineering Services 4
TRC also reviewed the work orders for each vehicle. This review was performed to ensure that work identified by drivers’ pre-trip inspections and road failures was being properly documented and repaired.

PM Intervals
To determine if preventive maintenance inspections (PMIs) were performed correctly and on time, TRC examined the PMI records of the seven (7) vehicles. Mileage between the scheduled PMIs was calculated to determine if the inspections were performed on time (within 10% or 300 miles of the scheduled 3,000-mile interval) or if they were late.

Repairs
To determine if repairs were performed properly and made promptly, two audit procedures were used:
1) PMI sheets were selected and examined for each of the seven (7) vehicles to determine if and when defects defined during the PMI process were repaired.
2) Defects from PMIs were then compared to determine if any defects were repeated from one PMI to the next.

From this comparison, TRC can determine if the defects were repaired or if they were simply noted on subsequent inspections.

Fluids Analysis Management
TRC uses a fluids analysis program to verify any problems which may have occurred before the initial inspection. TRC examined the engine and transmission oil change records for each of the seven (7) vehicles going back at least three (3) PMIs (21 records). TRC also reviewed the mileage between oil changes to verify that the vehicles were being serviced at the appropriate 3,000-mile oil change intervals and if the records were properly filed for easy reference.

TRC also drew engine oil, transmission fluid, and coolant samples from two (2) of the units selected at random and reviewed those results (6 samples total). In reviewing the results, TRC looks for evidence of inappropriate levels of deterioration.

FINDINGS
Overall Fleet Condition
The total number of defects found during this audit was eighteen (18), for an average of 2.57 defects per vehicle, compared to 11 total defects, for an average of

1.57 defects per vehicle, the previous audit. As illustrated in the chart which follows, this inspection showed a decrease in the average number of defects per vehicle when compared to FY 2017, FY 2018, FY 2021, and FY 2022, however, showed an increase when compared to FY 2016, FY 2019, and the July 2022 quarterly audit results. FY 2020 also experienced an average of 2.57 defects per vehicle. 991 of 1291
Glendale Fleet Maintenance Audit Report – Seven (7) Paratransit Vehicles October 2022 TRC Engineering Services 5
Defects were found in the Accessibility Features, Air System/Brake System, Driver’s Controls, Engine Compartment, Exterior Body Condition, Interior Condition, Lights, and Suspension/Steering categories. The Driver’s Controls and Engine Compartment categories showed the most defects with a total of five (5) defects each. The Yearto-Year Summary of Defects by Category table is attached as Appendix C.

During the inspection cycle, TRC also evaluated the general condition of the MV Transportation shop. This evaluation showed that the shop was organized and work areas, both inside and outside the building, were free of unnecessary tools or equipment.

Specific Defect Summaries
All of the defects identified during the inspections were entered in a database which was used to generate a Master Defect Sheet. Data contained in that spreadsheet were then used to produce a series of detailed Excel reports.

The following Excel spreadsheets produced by TRC for the City of Glendale are included as a CD attachment to this report.
• Defect Summary: includes a summary of defect totals and a summary of the 18 defect categories
• All Defects (Master Defect Sheet): identifies all defects for all vehicles inspected
• Defects by Category: identifies specific defects under each of the 18 categories
• “A” Defects: identifies all Class “A” defects
• “B” Defects: identifies all Class “B” defects
• “C” Defects: identifies all Class “C” defects
992 of 1291
Glendale Fleet Maintenance Audit Report – Seven (7) Paratransit Vehicles October 2022 TRC Engineering Services 6
• Vehicles Inspected: lists all vehicles inspected and those selected for a fluids analysis audit
As mentioned earlier, each defect was given a severity code:

Class A – Indicates a safety-related defect that requires immediate removal from service and prevents the vehicle from returning to revenue service until the defect is corrected.

Class B – Indicates a non-safety critical defect that requires attention during the next scheduled preventive maintenance service interval.

Class C – Indicates a non-safety defect that requires attention at a later time.

Defect Analysis
Defects identified by TRC were analyzed to determine the severity or detrimental impact they pose in terms of safety, comfort and convenience, and structural integrity.

Safety
Seven (7) Class “A” safety-related defects, for an average of 1.00 Class “A” defects per vehicle, were identified during this inspection, compared seven Class “A” defects the previous audit. A Class “A” defect is a safety-related defect that requires immediate repair and keeps the vehicle from returning to revenue service until the defect is corrected. Class “A” defects were found on five (5) of the seven vehicles inspected. TRC will review the PMI paperwork on the vehicles that had the Class “A” defects during the next scheduled audit to verify that the repairs of the defects were completed in a timely manner and the vehicles were returned to service.

Table 2
Class “A” Defects
Vehicle
# Year Make Class “A” Defects
D087 2009 ElDorado Service tire monitor system light is on at the dash D1 2017 Dodge
Wheelchair door will not stay open / closes against the ramp when it is deployed
D5 2016 ElDorado Oil change required message is on at the dash D5 2016 ElDorado Air bag light is on at the dash
D5 2016 ElDorado
Wheelchair lift outer barrier will not raise up and lock from the ground level
D6 2017 Arboc Entrance door lower front step light is inoperative D7 2017 Arboc
Oil leak - brake power assist is leaking oil / also brake pedal travel nearly reaches the floor
Comfort and Convenience
During this audit, TRC found the interiors and exteriors of vehicles to be clean and well maintained on the units within the fleet.

Structural Integrity
TRC did not observe any structural defects during this audit. 993 of 1291
Glendale Fleet Maintenance Audit Report – Seven (7) Paratransit Vehicles October 2022 TRC Engineering Services 7
PMI Schedule Adherence
TRC examined the records of the seven (7) vehicles to determine if the PMIs were being done at scheduled 3,000-mile intervals. PMI intervals are considered “on time” if performed on or before 3,000 miles (“late window” of 10% or 300 miles, bringing the total to 3,300 miles). TRC found that PMI work had been performed on time and within mileage requirements.

All PMI records were organized and easy to locate. TRC inspected the PMI paperwork to check on defects found during normal maintenance operations. A review was made to verify that defects found during normal PMI inspections were corrected by either repairs or replacement of components. Dan Denman reviewed the PMI paperwork. This review showed that the MV Transportation crew repaired or replaced items that were found defective during PMI efforts. The review also looked for indications of deferred maintenance by reviewing defects found during PMI inspections and the work performed to correct these issues. TRC did not find indications of work being deferred during this audit.

TRC also drew engine oil, transmission fluid, and coolant samples from two (2) vehicles selected at random (6 samples). Results can be found in Table 3 which follows.

SUMMARY OF RECOMMENDATIONS
• TRC recommends that the wheelchair lifts and ramps on all units in the fleet be reviewed for proper operation. This audit found two issues around the wheelchair lift areas on units D1 and D5.
• TRC also recommends that all defects be reviewed with maintenance and driving staff, making them aware of items that may be missing on PMI work and also defects that should be shown on the Daily Vehicle Inspection (DVI) documentation performed by drivers.

Table 3
Fluid Analysis Results
Engine Oil: Results
D5 Normal
D6 Normal
Transmission Fluid:

D5 Caution: Torque converter/pump wear indicated. Action: As oil already changed, resample at a reduced service interval to further monitor.

D6 Normal
Coolant:

D5 Abnormal: Glycol level is high. Glycol concentration should be maintained between 40-60%. High glycol levels may inhibit heat transfer and lead to corrosion of lube oil cooler. pH level is normal.

Pressure check radiator cap, if it fails replace cap and recheck pressure. Check that proper coolant volume is being maintained.

Recommend adjust coolant to a 50/50 mix. Recommend take corrective action and resample to monitor.

D6 Normal
994 of 1291
APPENDIX A: Electronic copy of EXCEL spreadsheet reports 995 of 1291
APPENDIX B:

Master “A” Defects
▪ Fire extinguisher
▪ Headlights
▪ Wipers
▪ Washers
▪ Cracked windshield in driver’s view
▪ Seat belts, driver
▪ Turn signals
▪ Horn
▪ Emergency flashers
▪ Brake lights
▪ Air pressure/Air leaks
▪ Brake lining thickness @ _______
▪ Tire tread depth @ _______
▪ Fuel leaks
▪ Exposed wires
▪ Proximity to exhaust – oil, harness, etc.
▪ Oil/Grease on brakes
▪ Wheelchair lift/ramp & securement
▪ Sharp edges – interior
▪ Tripping hazard – interior
▪ Critical steering/suspension play, wear
▪ Sensitive edges – doors – not working at all
▪ Tire pressure below 80 psi
▪ Wheel lug nuts
▪ Exhaust leak into vehicle
▪ Back-up alarm
▪ Excessive slack adjuster throw past _________
▪ Excessive oil in air system
▪ Missing battery label for shutoff
▪ Missing emergency exit signs
▪ Emergency window won’t open
996 of 1291
Appendix C – Summary of Defects by Category Table
Category
FY 2016
Avg.
# of Def.

Per Unit
FY 2017
Avg.
# of Def.

Per Unit
FY 2018
Avg.
# of Def.

Per Unit
FY 2019
Avg.
# of Def.

Per Unit
FY 2020
Avg # of
Defects
Per Unit
FY 2021
Avg # of
Defects
Per Unit
FY 2022
Avg # of
Defects
Per Unit
July 2022
# of
Defects
(FY 2023)
Oct 2022
# of
Defects
(FY 2023)
Accessibility Features 0.25 1.50 2.75 1.50 1.25 1.00 1.25 4 2 Air System/Brake System 0.00 1.00 0.50 0.25 0.75 0.50 0.00 0 1 Climate Control 0.00 0.25 1.25 0.00 0.00 0.25 0.50 0 0
Destination Signs 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0 0 Differential 0.25 0.00 0.25 0.00 0.00 0.00 0.00 0 0
Driver's Controls 0.00 1.00 0.00 0.25 0.25 0.75 1.00 1 5 Electrical System 0.25 0.25 0.75 0.75 2.00 0.5 0.50 0 0 Engine Compartment 0.50 4.75 2.00 1.50 4.00 2.50 2.50 3 5 Exhaust 0.50 0.75 0.25 0.00 0.00 0.25 0.00 1 0
Exterior Body Condition 6.75 6.25 6.25 0.75 4.25 5.00 3.25 0 1 Interior Condition 2.25 3.00 5.25 0.75 0.25 1.00 .75 0 1 Lights 2.50 2.25 1.50 0.25 0.25 02.5 1.50 2 1
Passenger Controls 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0 0 Safety Equipment 1.50 0.50 1.75 0.75 0.75 1.75 .75 0 0
Structure/Chassis/Fuel Tank 0.00 0.00 0.00 0.00 0.00 1.25 0.00 0 0 Suspension/Steering 0.75 2.25 1.50 1.25 2.75 0.00 .50 0 2 Tires 0.00 1.25 0.75 0.00 0.25 0.75 .25 0 0
Transmission 0.25 0.75 0.00 0.25 1.00 0.75 .25 0 0
Total Defects: 17 26 25 14 18 19 23 11 18
Avg. Defects Per Bus: 2.43 3.71 3.57 2.00 2.57 2.68 3.29 1.57 2.57 997 of 1291
The City of Glendale
Quarterly Fleet Maintenance Audit
Thirteen (13) Beeline Buses
Conducted January 21, 2023
March 21, 2023
TRC Engineering Services, LLC
5840 Red Bug Lake Road
Suite 165
Winter Springs, FL 32708
Phone: (407) 977-4500
Fax: (407) 977-7333
[email protected]

998 of 1291

THE CITY OF GLENDALE / BEELINE BUSES

VEHICLE MAINTENANCE AUDIT
Thirteen (13) Buses
Conducted January 21, 2023

TABLE OF CONTENTS

SECTION PAGE
1 – Executive Summary.................................................................... 1 2 – Background................................................................................ 2 3 – Buses Inspected......................................................................... 2 4 – Evaluation Criteria and Methodology.......................................... 2 Fleet Inspection ................................................................... 3 Records and Fluid Analysis Audit ............................................ 3 5 – Findings ..................................................................................... 4 Overall Fleet Condition.......................................................... 4 Defect Findings .................................................................... 5 Function Test of Fare Boxes Findings ...................................... 6 CNG Tanks Review Findings................................................... 6 Specific Defects Summaries................................................... 6 Defect Analysis .................................................................... 7 PMI Paperwork Review Findings ............................................. 7 PMI Schedule Adherence ....................................................... 7 6 – Summary of Recommendations ................................................. 8 Appendix A – Excel Spreadsheet Reports (Electronic copy provided on CD)
▪ Defects Summary
▪ All Defects
▪ Defects by Category
▪ “A” Defects
▪ “A” Defects for All Audits
▪ “B” Defects
▪ “C” Defects
▪ Buses Inspected
Appendix B – Master List: Class “A” Safety Defects
Appendix C – Year-To-Year Summary of Defects by Category Appendix D – Class “A” Defects for Current Audit & Previous Audits 999 of 1291
TRC Engineering Services 1

THE CITY OF GLENDALE / BEELINE BUSES

VEHICLE MAINTENANCE AUDIT
Thirteen (13) Buses
Conducted January 21, 2023

EXECUTIVE SUMMARY
TRC Engineering Services (TRC) conducted a maintenance audit for the City of Glendale to ensure that its contractor, MV Transportation, Inc., maintains buses owned by the City of Glendale in accordance with its contract provisions. This report presents the findings of the maintenance audit of the Glendale Beeline buses which was conducted on January 21, 2023. The audit consisted of a fleet inspection and maintenance record review of thirteen (13) buses. Fluid analysis samples were also taken from three (3) buses selected at random.

The results of this audit showed:
• The total number of defects found during this audit was 37, for an average of

2.85 defects per bus, compared to 56 total defects, for an average of 4.31 defects per bus, the previous audit. This inspection showed a decrease in the average number of defects per bus when compared to the October 2022 audit results, however, showed an increase in the average number of defects per bus when compared to annual audit averages for FY 2016, FY 2017, FY 2018, FY 2019, FY 2020, FY 2021, and FY 2022, and the July 2022 quarterly audit results. The Year-to-Year Bus Defect Averages table is attached as Appendix C.
• Six (6) Class “A” defects, for an average of 0.46 Class “A” defects per bus, were found during this current audit compared to 11 Class “A” defects, for an average of 0.85 Class “A” defects per bus, the previous audit. A Class “A” defect is a safety-related defect that requires immediate repair and keeps the vehicle from returning to revenue service until the defect is corrected. Class “A” defects were found on six (6) of the 13 buses inspected. • The on-time adherence to preventive maintenance inspections (PMIs) was within required guidelines. All inspected mileage accounts showed that PMI work had been done within 10% of the 3,000-mile interval threshold. TRC also reviewed the oil change intervals on these buses. The results showed that oil changes were also performed on time.
• Positive observations from this audit include the following:
o MV Transportation management and staff continue to be cooperative and prepared in providing a constant supply of buses for TRC to inspect, thus, ensuring that the audit inspections are efficiently carried out.
o PMI records continue to be well organized and easy to locate. 1000 of 1291
Glendale Fleet Maintenance Audit Report – Thirteen (13) Buses January 2023 TRC Engineering Services 2
Additional audit findings are presented in various tables located throughout this report. The tables are based on data contained in Excel spreadsheets included on a separate CD as Appendix A to this report. A summary of recommendations is provided at the end of this report.

Audit Report

BACKGROUND
TRC conducted a maintenance audit of the Glendale Beeline buses on January 21, 2023. Results from this audit will be compared to results of previous audits to inform the City of Glendale if the contractor’s maintenance performance is remaining the same, deteriorating, or improving over time.

BUSES INSPECTED
Thirteen buses received a physical inspection and PMI records review. Table 1 identifies these 13 buses and the three buses selected at random that received a fluids analysis audit.

Table 1
Buses Inspected

PHYSICAL

INSPECTION
MODEL
YEAR

VEHICLE
MAKE
FLUIDS

ANALYSIS
B02 2020 New Flyer
B66 2009 New Flyer
B69 2009 New Flyer
B70 2009 New Flyer
B79 2013 New Flyer
B83 2013 New Flyer
B85 2013 New Flyer
B88 2013 New Flyer X
B93 2016 New Flyer X
B94 2016 New Flyer X
B95 2016 New Flyer
B96 2016 New Flyer
B97 2016 New Flyer
1001 of 1291
Glendale Fleet Maintenance Audit Report – Thirteen (13) Buses January 2023 TRC Engineering Services 3
Fleet Inspection
Specific defects documented during the bus inspections were classified under 18 functional categories:
1) Accessibility Features
2) Air System/Brake System
3) Climate Control
4) Destination Signs
5) Differential
6) Driver's Controls
7) Electrical System
8) Engine Compartment
9) Exhaust
10) Exterior Body Condition
11) Interior Condition
12) Lights
13) Passenger Controls
14) Safety Equipment
15) Structure/Chassis/Fuel Tank
16) Suspension/Steering
17) Tires
18) Transmission
An “A/B/C” designation system was used to distinguish defects requiring immediate repair from those that could be repaired at a later time.

Class A – Indicates a safety-related defect that requires immediate repair and prevents the vehicle from returning to revenue service until the defect is corrected.

Class B – Indicates a non-safety critical defect that requires attention during the next scheduled preventive maintenance service interval.

Class C – Indicates a non-safety defect that requires attention at a later time.

Records and Fluids Analysis Audit
The audit team selected three (3) buses at random for the fluids analysis audit and reviewed PMI records for all 13 buses. The fluids analysis audit included taking 1002 of 1291
Glendale Fleet Maintenance Audit Report – Thirteen (13) Buses January 2023 TRC Engineering Services 4
engine oil, transmission fluid, and coolant samples from each of the selected buses.

The records examination set out to determine if:
• Preventive maintenance (PM) had been performed correctly and at prescribed intervals.
• Repairs had been performed properly and made promptly.

PM Intervals
To determine if preventive maintenance inspections (PMIs) were performed correctly and on time, TRC examined the PMI records of the 13 buses. Mileage between the last three scheduled PMIs was calculated to determine if the inspections were performed on time (within 10% or 300 miles of the scheduled 3,000-mile interval) or if they were late.

From this comparison, TRC can determine if the defects were repaired or if they were simply noted on subsequent inspections.

TRC also drew engine oil, transmission fluid, and coolant samples from three (3) buses selected at random and will review those results (9 samples) when received.

In reviewing the results, TRC looks for evidence of inappropriate levels of deterioration.

FINDINGS
Overall Fleet Condition
The total number of defects found during this audit was 37, for an average of 2.85 defects per bus, down considerably when compared to 56 total defects, for an average of 4.31 defects per bus, the previous audit. As illustrated in the chart which follows, this inspection showed a decrease in the average number of defects per bus when compared to the October 2022 audit results, however, showed an increase in the average number of defects per bus when compared to the annual audit averages for FY 2016, FY 2017, FY 2018, FY 2019, FY 2020, FY 2021, and FY 2022, and the 1003 of 1291
Glendale Fleet Maintenance Audit Report – Thirteen (13) Buses January 2023 TRC Engineering Services 5
July 2022 quarterly audit results. The Year-to-Year Bus Defect Averages table is attached as Appendix C.

TRC also compared the average number of defects per bus based on the fleet age of the inspected buses for each fiscal year. This inspection showed a decrease in the average number of defects per bus when compared to the October 2022 audit results, however, showed an increase in the average number of defects per bus when compared to FY 2016, FY 2017, FY 2018, FY 2019, FY 2020, FY 2021, and FY 2022, and the July 2022 quarterly audit results.

Defects Findings
Defects were found in the Accessibility Features, Air System/Brake System, Climate Control, Driver’s Controls, Engine Compartment, Exterior Body Condition, Interior Condition, Lights, Safety Equipment, Suspension/Steering, and Transmission categories. The Engine Compartment category showed the most defects with a total of eight (8) compared to 18 engine compartment defects the previous audit. After each inspection, the results are reviewed against previous audits to find possible Table 2
Fiscal Year
Avg.

Fleet Age
Avg. # of
Defects per Bus
2016 7.75 years 2.38
2017 5.50 years 2.62
2018 5.50 years 2.00
2019 6.25 years 2.21
2020 7.25 years 2.15
2021 7.50 years 2.15
2022 8.00 years 2.17
July 2022 8.25 years 1.77
October 2022 9.50 years 4.31
January 2023 9.25 years 2.85
1004 of 1291
Glendale Fleet Maintenance Audit Report – Thirteen (13) Buses January 2023 TRC Engineering Services 6
trends in defects. The Year-to-Year Bus Defect Averages table is attached as Appendix C.

Function Test of Fare Boxes Findings
TRC performed a function test on all fare boxes. This test was to verify that the fare boxes on all buses worked properly and printed transfers correctly. Upon review, TRC found that all buses with fare boxes printed receipts as required.

Class A – Indicates a safety-related defect that requires immediate removal from service and prevents the vehicle from returning to revenue service until the defect is corrected.

Class B – Indicates a non-safety critical defect that requires attention during the next scheduled preventive maintenance service interval. 1005 of 1291
Glendale Fleet Maintenance Audit Report – Thirteen (13) Buses January 2023 TRC Engineering Services 7
Class C – Indicates a non-safety defect that requires attention at a later time.

Defect Analysis
Defects identified by TRC were analyzed to determine the severity or detrimental impact they pose in terms of safety, comfort and convenience, as well as structural integrity.

Safety
Six (6) Class “A” defects, for an average of 0.46 Class “A” defects per bus, were found during this current inspection compared to 11 Class “A” defects, for an average of 0.85 Class “A” defects, the previous inspection. A Class “A” defect is a safety-related defect that requires immediate repair and prevents the vehicle from returning to revenue service until the defect is corrected. Class “A” defects were found on six (6) of the 13 buses inspected. These six Class “A” defects had to be repaired before the six buses could be allowed to return to revenue service. The six Class “A” defects are listed in Table 3 which follows.

Table 3
Bus # Year Make Class “A” Defects
B02 2020 New Flyer Rear door top entry light is inoperative B66 2009 New Flyer
Rear axle curbside brake chamber rod drops at the end of the stroke then raises back up when brake pedal is released B70 2009 New Flyer
Both rear axle brake chamber rods drop at the end of the apply stroke then raise back up when brake pedal is released
B79 2013 New Flyer Wheelchair ramp hits the door handle during operation B83 2013 New Flyer Amerex relay reset button has a red light on it B85 2013 New Flyer Streetside rear top brake light is in inoperative See Appendix D for Class “A” Defects for the Current Audit & Previous Audits.

Comfort and Convenience
During this audit, TRC found the interiors and exteriors of buses to be kept clean and well maintained.

Structural Integrity
TRC did not observe any structural defects during this audit.

TRC found that all PMIs were conducted on time. The records examination also 1006 of 1291
Glendale Fleet Maintenance Audit Report – Thirteen (13) Buses January 2023 TRC Engineering Services 8
reviewed the oil change intervals. This review also showed on-time oil changes for all 13 buses.

The PMI records were well organized and easy to locate. TRC inspected the PMI paperwork to check on defects found during this audit and the results that followed.

TRC also drew engine oil, transmission fluid, and coolant samples from three (3) buses selected at random (9 samples). Results can be found in Table 4 which follows.

Table 4
Fluid Analysis Results
Engine Oil: Results
B88 Normal
B93 Normal
B94 Normal
Transmission Fluid:

B88 Severe: Torque converter/pump wear indicated. Action: Drain oil from unit if not already changed. resample after corrective action to further monitor.

B93 Normal
B94 Normal
Coolant:

B88 Abnormal: pH is low. Suggest drain, flush and refill cooling system.

B93 Abnormal: pH is low. Suggest drain, flush and refill cooling system.

B94 Abnormal: pH is low. Recommend drain 50% and re-Inhibit.

Recommend take corrective action and resample to monitor.

SUMMARY OF RECOMMENDATIONS
• TRC recommends that MV Transportation review the steering components on all buses and correct any issues. This audit found two (2) buses with worn steering drag link ends and one (1) bus that had an oil leak at the steering gear box. • TRC also recommends that MV Transportation review all engine compartments of the bus fleet for fluid leaks. This audit found seven (7) of the 13 units had fluid leaks in the engine compartments. These included spinner filter areas, transmission coolers, transmission areas, air compressor areas, and hydraulic pump areas. These should be identified so they can be repaired prior to and during normal PMI operations.
1007 of 1291
Glendale Fleet Maintenance Audit Report – Thirteen (13) Buses January 2023 TRC Engineering Services 9
• TRC also recommends that all brake chambers be reviewed. This audit found two (2) instances where the brake chamber rod dropped at the end of the stroke upon full brake applications, showing internal wear of components. This wear should be identified and replacements installed to ensure proper braking on the buses.
1008 of 1291
APPENDIX A: Electronic copy of EXCEL spreadsheet reports 1009 of 1291
APPENDIX B:

Master Class “A” Defects
▪ Fire extinguisher
▪ Headlights
▪ Wipers
▪ Washers
▪ Cracked windshield in driver’s view
▪ Seat belts, driver
▪ Turn signals
▪ Horn
▪ Emergency flashers
▪ Brake lights
▪ Air pressure/Air leaks
▪ Brake lining thickness @ _______
▪ Tire tread depth @ _______
▪ Fuel leak
▪ Exposed wires
▪ Proximity to exhaust – oil, harness, etc.
▪ Oil/Grease on Brakes
▪ Wheelchair lift/ramp & securement
▪ Sharp edges – interior
▪ Tripping hazard – interior
▪ Critical steering/suspension play, wear
▪ Sensitive edges – doors – not working at all
▪ Tire pressure below 80 psi
▪ Wheel lug nuts
▪ Exhaust leak into bus
▪ Back up alarm
▪ Excessive slack adjuster throw past ______
▪ Excessive oil in air system
▪ Missing battery label for shutoff
▪ Missing emergency exit signs
▪ Emergency window won’t open
1010 of 1291
APPENDIX C: Year-To-Year Summary of Defects by Category Category
FY 2016
Avg. # of
Defects
Per Bus
FY 2017
Avg. # of
Defects
Per Bus
FY 2018
Avg. # of
Defects
Per Bus
FY 2019
Avg. # of
Defects
Per Bus
FY 2020
Avg. # of
Defects
Per Bus
FY 2021
Avg. # of
Defects
Per Bus
FY 2022
Avg. # of
Defects
Per Bus
July 2022
# of
Defects
(FY 2023)
Oct 2022
# of
Defects
(FY 2023)
Jan 2023
# of
Defects
(FY 2023)
Accessibility Features 0.00 0.50 0.00 0.25 0.00 1.00 .50 1 0 1 Air System/Brake System 0.75 1.00 0.50 0.50 .25 .75 2.75 0 0 2 Climate Control 0.00 0.00 0.75 0.00 .25 .25 1.00 0 5 3
Destination Signs 0.25 0.25 0.00 0.00 1.00 1.5 .50 0 0 0 Differential 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0 0 0
Driver's Controls 2.25 1.75 1.00 2.50 .75 3.25 1.75 2 5 4 Electrical System 0.25 0.00 0.00 0.00 0.00 .25 .75 0 3 0 Engine Compartment 2.00 6.00 3.00 6.25 6.00 7.00 7.25 6 18 8 Exhaust 0.00 0.00 0.25 0.00 0.00 0.00 0.00 0 0 0
Exterior Body Condition 10.50 11.25 8.00 7.75 10.75 6.75 7.00 3 8 4 Interior Condition 11.00 8.75 8.75 4.50 3.75 3.75 2.50 1 1 2 Lights 1.00 0.75 0.25 1.75 .75 .75 1.00 2 4 4
Passenger Controls 0.00 0.50 0.50 0.00 .25 .25 0.00 0 0 0 Safety Equipment 1.75 1.50 1.75 3.50 1.75 2.00 2.25 2 3 3 Structure/Chassis/Fuel Tank 0.00 0.00 0.00 0.00 0.00 .25 .25 0 0 0 Suspension/Steering 0.50 0.25 0.00 0.50 .25 0.00 2.00 6 4 5 Tires 0.25 0.00 0.00 0.00 .75 0.00 .75 0 4 0
Transmission 0.50 1.25 1.00 0.75 1.00 .25 1.5 0 1 1
Avg. Total Defects: 31 34 26 29 28 28 32 23 56 37
Avg. Defects Per Bus: 2.38 2.62 2.00 2.21 2.15 2.15 2.50 1.77 4.31 2.85 1011 of 1291
APPENDIX D: Class “A” Defects for Current Audit & Previous Audits Class “A” Defects for Current & Previous Audits
Date Bus # Year Make Class “A” Defects
Jan ‘23 B02 2020 New Flyer Rear door top entry light is inoperative B66 2009 New Flyer
Rear axle curbside brake chamber rod drops at the end of the stroke then raises back up when brake pedal is released
B70 2009 New Flyer
Both rear axle brake chamber rods drop at the end of the apply stroke then raise back up when brake pedal is released
B79 2013 New Flyer Wheelchair ramp hits the door handle during operation B83 2013 New Flyer Amerex relay reset button has a red light on it B85 2013 New Flyer Streetside rear top brake light is in inoperative Oct ‘22 B04 2020 New Flyer Front top center marker light is less than 50% operational B58 2005 New Flyer Fire suppression system is inoperative B58 2005 New Flyer Rear door flood/curb light is inoperative B59 2005 New Flyer All driver's seat adjustments are inoperative / air switches are inoperative B74 2009 New Flyer Fire suppression "service system" light is on at the control head B77 2012 New Flyer Streetside front tire is below the 4/32nd tread spec B82 2013 New Flyer Fire suppression control head indicates there is a problem B82 2013 New Flyer Inside sidewall of front streetside tire is damaged B87 2013 New Flyer Streetside front tire tread is below 4/32 in spots B89 2016 New Flyer Front top center marker light is less than 50% operational B90 2016 New Flyer Curbside rear inside tire is flat
July ‘22 B74 2009 New Flyer Fire suppression/gas detection "service system" light is on at the control head
B80 2013 New Flyer Fire suppression system "relay reset" light is on B85 2013 New Flyer Front door rear curb light works intermittently Apr. ‘22 B70 2009 New Flyer Reflector missing streetside center of bus B99 2019 Gillig Driver's auxiliary wiper streetside inop Jan. ‘22 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT Oct. ’21 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT July ‘21 B59 2005 New Flyer Curbside rear parking light inop B59 2005 New Flyer License plate light inop
LC5 2016 New Flyer Check transmission light on at dash
Apr. ‘21 B01 2020 New Flyer Curbside front wheelchair securement doesn't lock Jan. ‘21 B01 2020 New Flyer Fuel leak by fill receptacle - fuel smell B05 2020 New Flyer Rear door sensitive edge (rear leaf) inop B58 2005 New Flyer Air leak - air dryer in engine compartment leaking air B58 2005 New Flyer Oil leak by turbo outlet pipe
B58 2005 New Flyer Loose/exposed wires above horns front of bus B98 2019 Gillig Both rear door sensitive edges inop
Oct. ‘20 B03 2020 New Flyer Platform, interior front, lip is not flush with floor (trip hazard) July ‘20 LC2 2009 New Flyer Kneeling valve, front, bus kneels but won't return (switch issue) LC4 2001 New Flyer Check engine light, dash, on
Jan. ‘20 B75 2012 New Flyer Air leak, S/S front, air bag leaking B89 2016 New Flyer Fire extinguisher, interior, needs recharge Oct. ‘19 B59 2005 New Flyer Windshield wiper sprayers, C/S & S/S, no fluid coming out B59 2005 New Flyer Oil leak, engine compartment, air compressor leaking B74 2009 New Flyer Marker light, C/S mid bus top marker light, inop B74 2009 New Flyer Fuel Shut Off decal, @ fuel receptacle, missing B76 2012 New Flyer
Engine oil, engine compartment, engine oil very low (doesn't show on dipstick)
B79 2013 New Flyer Tires, S/S front, brake hose rubbing @ tires on turns 1012 of 1291
Class “A” Defects for Current & Previous Audits
Date Bus # Year Make Class “A” Defects
B93 2017 New Flyer Fire module, fire suppression, has a red code LC4 2001 New Flyer Coolant leak, engine compartment, coolant in oil July ‘19 B68 2010 New Flyer Windshield sprayer, exterior, no fluid B89 2016 New Flyer Clearance light, C/S front top, over 50% LEDs inop B94 2016 New Flyer
Coolant leak, engine compartment, upper radiator hose leaking badly @ pipe
Apr. ‘19 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT Jan. ‘19 B75 2012 New Flyer Fire extinguisher, interior, reads "empty" B85 2013 New Flyer Air leak, interior, air leak underneath driver's side console B90 2016 New Flyer Reflectors, S/S rear (back & side) missing Oct. ‘18 B86 2013 New Flyer Windshield washers, front, no fluid LC4 2001 New Flyer Check engine light, engine, check engine light on July ‘18 B71 2009 New Flyer Brake light, C/S rear, bottom brake light inop B80 2013 New Flyer Air leak, S/S front, air bag leaking B80 2013 New Flyer Air leak, engine compartment, air governor leaking Apr. ‘18 B89 2016 New Flyer Check engine light/stop engine light/low coolant light, dash, lights on Jan. ‘18 B83 2013 New Flyer Flooring, rear door, nosing lifting up / trip hazard B92 2016 New Flyer Registration card, interior, wrong registration card Oct. ‘17 B82 2013 New Flyer Check engine light, engine compartment, check engine light on July ‘17 B76 2012 New Flyer Exhaust leak, rear, leak @ flex connection Apr. ‘17 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT Jan. ‘17 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT Oct. ‘16 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT July ‘16 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT Apr. ‘16 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT Jan. ‘16 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT Oct. ‘15 B88 2013 New Flyer Air leak, S/S rear, brake chamber leaks July ‘15 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT Apr. ‘15 B53 2001 New Flyer Signal lights, C/S rear, LED turn signal lights inop Jan. ‘15 B88 2013 New Flyer Inner dual tire, C/S rear, has gouge on sidewall Oct. ‘14 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT July ‘14 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT Apr. ‘14 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT Jan. ‘14 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT Oct. ‘13 B52 2001 New Flyer Emergency window, S/S front, stuck B52 2001 New Flyer Emergency window decal, C/S #3, missing B53 2001 New Flyer Panel, C/S rear, broken / sharp edges July ‘13 B44 2001 New Flyer ABS light, driver's area, illuminated B45 2001 New Flyer Horn, front dash, inop
B45 2001 New Flyer Check Engine light, engine compartment, stays on B54 2001 New Flyer Brakes, front, need adjustment
Apr. ‘13 B47 2001 New Flyer Emergency exit labels, C/S #2 window, missing emergency exit pull handle label B50 2001 New Flyer Anchor pin wire, C/S front, rubs on inside brake drum B56 2001 New Flyer Emergency exit label, C/S #3 window, missing emergency exit pull handle label Jan. ‘13 B45 2001 New Flyer Exhaust leak, engine bay, exhaust leak at engine bay B59 2005 New Flyer Air leak, C/S rear, brake chamber leaking Oct. ‘12 B57 2001 New Flyer Air brake diaphragm chamber, C/S front underside, leaking air July ‘12 B55 2001 New Flyer Slack adjuster, C/S front, brake throw 1 3/4" Apr. ‘12 B34 1999 ElDorado Fuel shut-off door sensor, C/S rear corner, cut and bypassed Jan. ‘12 B55 2001 New Flyer Brakes, S/S front, grease on s/s front brake lining Oct. ‘11 B64 1994 Gillig Applicator valve, brakes, leaking L1 1999 Bluebird Fuel tank, engine compartment, missing CNG certification July ‘11 B32 1999 ElDorado CNG tag, underside, certification tag expired Apr. ‘11 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT Jan. ‘11 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT 1013 of 1291
Class “A” Defects for Current & Previous Audits
Date Bus # Year Make Class “A” Defects
Oct. ‘10 B33 1999 ElDorado Fire extinguisher, interior, expired July ‘10 B34 1999 ElDorado CNG tag, CNG bottom tank, expired B36 1999 ElDorado CNG tag, CNG tanks under body, expired Apr. ‘10 B32 1999 ElDorado Windshield washer fluid, windshield washer reservoir, no windshield washer fluid Jan. ‘10 B51 2001 New Flyer Air leak, under dash, air leak underneath dash panel B51 2001 New Flyer Brakes, C/S front, have grease
B57 2001 New Flyer Air pressure, front, coach not building enough air pressure Oct. ‘09 B24 1996 Bluebird CNG label, CNG fuel tank, CNG certification sticker expired B25 1996 Bluebird CNG tag, CNG fuel tank, CNG certification sticker expired B64 1994 Gillig Rear brake lights, rear door, rear lights (center) on rear door inop B65 1995 Gillig Brake lights, rear door, rear amber & red brake lights inop L1 1999 Bluebird CNG tags, CNG tank, CNG service tags out of date July ‘09 B54 2001 New Flyer ADA seat belt, C/S between rear door & #2 window, ADA retractable belt stuck B56 2001 New Flyer Tire, C/S rear, outer tire has sidewall damage Mar. ‘09 B24 1996 Bluebird Anti-skid material, #2 front door aisle, horizontal #2 step material ripped-trip hazard B27 1998 Bluebird Transmission cooler line, engine, rubs at hydraulic line B30 1998 Bluebird Oil leak, engine compartment, hydraulic line chaffing and leaking at exhaust B44 2001 New Flyer Flip-up seat, #3 passenger front C/S, won’t lock up or down B47 2001 New Flyer Flip-up seat, C/S front, won’t lock in up position B48 2001 New Flyer Windshield washer, S/S front, windshield washer spray hose damaged B48 2001 New Flyer Red emergency labels, S/S front body panel, damaged/incomplete-sharp edges B48 2001 New Flyer Brakes, C/S front, need adjustment
Dec. ‘08 B52 2001 New Flyer ADA lift platform, C/S front, lift inop B65 1995 Gillig ADA lift, front door, W/C sensitive edge inop Sept. ‘08 B33 1999 ElDorado W/C lift, front door, W/C lift rubs both side door grab handles B34 1999 ElDorado W/C lift, front door, W/C lift touching door grab handles B35 1999 ElDorado W/C lift, front door, W/C lift touching door grab handles B47 2001 New Flyer Air leak, underneath brake valves, major air leak Jun. ‘08 B29 1998 Bluebird W/C lift, W/C area, lift won’t go up B62 1995 Gillig Seat belt, W/C area, ADA seat belt unattached to floor mount B63 1995 Gillig W/C lift sensitive edge, W/C lift, left side sensitive edge missing (forward) B64 1994 Gillig Front start, driver’s area, won’t work
Feb. ‘08 B35 1999 ElDorado Brakes, front, need adjustment- over 1 ¼” throw B47 2001 New Flyer ADA flip seats,1st row, both forward facing flip seats not engaging in lock position B49 2001 New Flyer Tires, C/S right front, low – reads 60 psi B50 2001 New Flyer ABS light, driver’s dash, on
B52 2001 New Flyer Check engine light, driver’s console, stays on B52 2001 New Flyer Turn signals, S/S left, inop
B56 2001 New Flyer Sensitive edge, front door, inop
Nov. ‘07 B25 1995 Bluebird W/C seat belt, W/C lift, left seat belt interlock inop B26 1995 Bluebird Starter cable, engine compartment, rubbing at P/S lines B26 1995 Bluebird Oil leak, suspension, S/S, rear wheel seal leaking B30 1998 Bluebird Door, rear, forward sensitive edge inop B31 1998 Bluebird Lug nuts, S/S rear wheel, rusted
B33 1999 ElDorado W/C lift, C/S front, low fluid in W/C lift pump B36 1998 ElDorado Grab handles, W/C lift, hits door passenger assist B64 1994 Gillig Air leak, brakes, air leak under driver when brakes applied B64 1994 Gillig Oil leak, C/S front, hub cover leaking
B65 1995 Gillig Oil leak, W/C lift compartment, W/C lift fluid filter leaking B65 1995 Gillig Brake light, center rear, inop
B65 1995 Gillig Oil leak, S/S front, hub cover leaking
July ‘07 B34 1999 ElDorado W/C lift control, lift, deploy/retract button sticks B34 1999 ElDorado Air dryer, C/S, throwing coolant
B44 2001 New Flyer Front doors, C/S front, won’t close after ramp deployment B55 2001 New Flyer Brake, C/S front axle, out of adjustment – over 1 ½” B58 2005 New Flyer W/C seat lock, S/S fore aisle, flip seat won’t lock in up position B59 2005 New Flyer W/C ramp switch, dash, inop
1014 of 1291
Class “A” Defects for Current & Previous Audits
Date Bus # Year Make Class “A” Defects
B59 2005 New Flyer Door, #3 rear door, sensitive edge inop B62 1995 Gillig Oil leak, air dryer under floor, very oily B63 1995 Gillig W/C lift sensitive edges, C/S front, missing B63 1995 Gillig Emergency window, #6 C/S rear, inop
Apr. ‘07 B27 1998 Bluebird Slack adjuster, rear axle, right rear slacks at 2” – needs adjustment B27 1998 Bluebird Emergency window handle, all emergency windows, release stuck B30 1998 Bluebird Emergency release, interior windows, too tight B30 1998 Bluebird Securement strap, #2 S/S center @ W/C area, missing ADA floor seat belt B31 1998 Bluebird W/C lift, C/S, inop
B31 1998 Bluebird Emergency window handle, C/S rear last window, emergency window stuck B31 1998 Bluebird Seat belt, #3 S/S center, ADA seat belt missing B32 1999 ElDorado Emergency window, #4 C/S, won’t open
B32 1999 ElDorado Seat belt, interior, W/C seat belt loose & laying on seat B33 1999 ElDorado Retaining spring, C/S front axle, missing brake roller at shoes (retainer) B33 1999 ElDorado Oil leak, air dryer under body center, service air dryer – too much oil B33 1999 ElDorado Emergency window handle, interior, stuck B36 1999 ElDorado Oil leak, under body center, excessive oil at air dryer B36 1999 ElDorado Emergency window handles, interior, hard to operate B36 1999 ElDorado Fire extinguisher, C/S front, needs charge B47 2001 New Flyer Seat belt, C/S, won’t retract
B52 2001 New Flyer Emergency window placard, #3 C/S window, missing Jan. ‘07 B64 1994 Gillig Wheel well, C/S and S/S rear, rubs on tire Oct. ‘06 B47 2001 New Flyer Windshield wiper, front, crossing center of windshield – could not duplicate 1015 of 1291
The City of Glendale
Quarterly Fleet Maintenance Audit
Seven (7) Dial-A-Ride Paratransit Vehicles
Conducted January 20, 2023
March 21, 2023
TRC Engineering Services, LLC
5840 Red Bug Lake Road
Suite 165
Winter Springs, FL 32708
Phone: (407) 977-4500
Fax: (407) 977-7333
[email protected]

1016 of 1291

THE CITY OF GLENDALE

VEHICLE MAINTENANCE AUDIT
Seven (7) Dial-A-Ride Paratransit Vehicles
Conducted January 20, 2023

TABLE OF CONTENTS

SECTION PAGE
1 – Executive Summary.................................................................... 1 2 – Background................................................................................ 2 3 – Vehicles Inspected ..................................................................... 2 4 – Evaluation Criteria and Methodology.......................................... 2 Fleet Inspection ................................................................... 2 Records Audit ...................................................................... 3 5 – Findings ..................................................................................... 4 Overall Fleet Condition.......................................................... 4 Specific Defects Summaries................................................... 5 Defect Analysis .................................................................... 6 PMI Schedule Adherence ....................................................... 7 6 – Summary of Recommendations ................................................. 7 Appendix A – Excel Spreadsheet Reports (Electronic copy provided on CD)
▪ Defects Summary
▪ All Defects
▪ Defects by Category
▪ “A” Defects
▪ “B” Defects
▪ “C” Defects
▪ Vehicles Inspected
Appendix B – Master List: Class “A” Safety Defects
Appendix C – Summary of Defects by Category Table
1017 of 1291
TRC Engineering Services 1

THE CITY OF GLENDALE

VEHICLE MAINTENANCE AUDIT
Seven (7) Dial-A-Ride Paratransit Vehicles
Conducted January 20, 2023

EXECUTIVE SUMMARY
TRC Engineering Services (TRC) conducted a maintenance audit for the City of Glendale to ensure that its maintenance contractor, MV Transportation, Inc., maintains vehicles owned by the City of Glendale in accordance with its contract provisions. This report presents the findings of the maintenance audit of the City of Glendale’s Dial-A-Ride paratransit vehicles which was conducted January 20, 2023.

The audit consisted of a fleet inspection and maintenance record review of seven (7) vehicles. Fluid analysis samples were also taken from two (2) vehicles selected at random.

The results of this audit showed:
• The total number of defects found during this audit was twenty-four (24), for an average of 3.43 defects per vehicle, compared to 18 total defects, for an average of 2.57 defects per vehicle, the previous audit. This inspection showed a decrease in the average number of defects per vehicle when compared to the annual audit averages for FY 2017 and FY 2018, however, showed an increase when compared to annual audit averages for FY 2016, FY 2019, FY 2020, FY 2021, and FY 2022, and the July 2022 and October 2022 quarterly audit results. The Year-to-Year Summary of Defects by Category table is attached as Appendix C. • Ten (10) Class “A” defects, for an average of 1.43 Class “A” defect per vehicle, were found during this audit compared to seven Class “A” defects, for an average of 1.00 Class “A” defects per vehicle, the previous audit. A Class “A” defect is a safety-related defect that requires immediate repair and keeps the vehicle from returning to revenue service until the defect is corrected. Class “A” defects were found on six (6) of the seven vehicles inspected. TRC will review the PMI paperwork on the vehicles that had Class “A” defects during the next scheduled audit to verify that the repairs of the defects were completed in a timely manner and the vehicles were returned to service.
• During the paperwork review, TRC found that PMI work had been performed on time and within mileage requirements. PMI intervals are considered “on time” if performed on or before 3,000 miles (“late window” of 10% or 300 miles, bringing the total to 3,300 miles).

Positive observations from this audit include the following:
• MV Transportation management and staff were cooperative in providing a constant supply of vehicles for TRC to inspect, thus, ensuring that the audit inspections were efficiently carried out. • PMI records were organized and easy to locate during the PMI paperwork review.
1018 of 1291
Glendale Fleet Maintenance Audit Report – Seven (7) Dial-A-Ride Paratransit Vehicles January 2023 TRC Engineering Services 2
Additional audit findings are presented in various tables located throughout this report. The tables are based on data contained in Excel spreadsheets included on a separate CD as Appendix A to this report. A summary of recommendations is provided at the end of this report.

Audit Report

BACKGROUND
TRC conducted a maintenance audit for the City of Glendale on January 20, 2023 to ensure that the maintenance contractor, MV Transportation, is maintaining the seven (7) paratransit vehicles owned by the City of Glendale in accordance with its contract provisions. Results from this audit will be compared to results of previous audits to inform the City of Glendale if the contractor’s maintenance performance is remaining the same, deteriorating, or improving over time.

VEHICLES INSPECTED
Seven (7) paratransit vehicles received a physical inspection and PMI records review.

Table 1 identifies these seven vehicles and the two vehicles selected at random that received a fluids analysis audit.

The material which follows describes the evaluation criteria and methodology used by TRC to conduct the fleet inspection.

Fleet Inspection
Specific defects documented during the inspections were classified under 18 functional categories:

Table 1
Vehicles Inspected

PHYSICAL

INSPECTION
MODEL
YEAR

VEHICLE
MAKE
FLUIDS

ANALYSIS
D087 2008 ElDorado
D088 2007 ElDorado
D089 2007 Braun
D3 2017 BraunAbility
D5 2015 ElDorado
D6 2017 Arboc X
D7 2017 Arboc X
1019 of 1291
Glendale Fleet Maintenance Audit Report – Seven (7) Dial-A-Ride Paratransit Vehicles January 2023 TRC Engineering Services 3
1) Accessibility Features
2) Air System/Brake System
3) Climate Control
4) Destination Signs
5) Differential
6) Driver's Controls
7) Electrical System
8) Engine Compartment
9) Exhaust
10) Exterior Body Condition
11) Interior Condition
12) Lights
13) Passenger Controls
14) Safety Equipment
15) Structure/Chassis/Fuel Tank
16) Suspension/Steering
17) Tires
18) Transmission
An “A/B/C” designation system was used to distinguish defects requiring immediate repair from those that could be repaired at a later time.

Class A – Indicates a safety-related defect that requires immediate repair and prevents the vehicle from returning to revenue service until the defect is corrected.

Class B – Indicates a non-safety critical defect that requires attention during the next scheduled preventive maintenance service interval.

Class C - Indicates a non-safety defect that requires attention at a later time.

Records Audit
The audit team reviewed PMI records for all seven (7) vehicles. The records examination set out to determine if:
• Preventive maintenance (PM) had been performed correctly and at prescribed intervals.
• Repairs had been performed properly and made promptly. 1020 of 1291
Glendale Fleet Maintenance Audit Report – Seven (7) Dial-A-Ride Paratransit Vehicles January 2023 TRC Engineering Services 4
TRC also reviewed the work orders for each vehicle. This review was performed to ensure that work identified by drivers’ pre-trip inspections and road failures was being properly documented and repaired.

From this comparison, TRC can determine if the defects were repaired or if they were simply noted on subsequent inspections.

Fluids Analysis Management
TRC uses a fluids analysis program to verify any problems which may have occurred before the initial inspection. TRC examined the engine and transmission oil change records for each of the seven (7) vehicles going back at least three (3) PMIs (21 records). TRC also reviewed the mileage between oil changes to verify that the vehicles were being serviced at the appropriate 3,000-mile oil change intervals and if the records were properly filed for easy reference.

FINDINGS
Overall Fleet Condition
The total number of defects found during this audit was twenty-four (24), for an average of 3.43 defects per vehicle, compared to 18 total defects, for an average of

2.57 defects per vehicle, the previous audit. As illustrated in the chart which follows, this inspection showed a decrease in the average number of defects per vehicle when compared to FY 2017 and FY 2018, however, showed an increase in the average number of defects per vehicle when compared to FY 2016, FY 2019, FY 2020, FY 2021, and FY 2022 and the July 2022 and October 2022 quarterly audit results. 1021 of 1291
Glendale Fleet Maintenance Audit Report – Seven (7) Dial-A-Ride Paratransit Vehicles January 2023 TRC Engineering Services 5
Defects were found in the Accessibility Features, Air System/Brake System, Driver’s Controls, Engine Compartment, Exterior Body Condition, Interior Condition, Lights, Safety Equipment, and Suspension/Steering categories. The Engine Compartment category showed the most defects with a total of five (5) compared to five engine compartment defects the previous audit. The Year-to-Year Summary of Defects by Category table is attached as Appendix C.

The following Excel spreadsheets produced by TRC for the City of Glendale are included as a CD attachment to this report.
• Defect Summary: includes a summary of defect totals and a summary of the 18 defect categories
• All Defects (Master Defect Sheet): identifies all defects for all vehicles inspected
• Defects by Category: identifies specific defects under each of the 18 categories
• “A” Defects: identifies all Class “A” defects
• “B” Defects: identifies all Class “B” defects
• “C” Defects: identifies all Class “C” defects
1022 of 1291
Glendale Fleet Maintenance Audit Report – Seven (7) Dial-A-Ride Paratransit Vehicles January 2023 TRC Engineering Services 6
• Vehicles Inspected: lists all vehicles inspected and those selected for a fluids analysis audit
As mentioned earlier, each defect was given a severity code:

Class A – Indicates a safety-related defect that requires immediate removal from service and prevents the vehicle from returning to revenue service until the defect is corrected.

Class B – Indicates a non-safety critical defect that requires attention during the next scheduled preventive maintenance service interval.

Class C – Indicates a non-safety defect that requires attention at a later time.

Defect Analysis
Defects identified by TRC were analyzed to determine the severity or detrimental impact they pose in terms of safety, comfort and convenience, and structural integrity.

Safety
Ten (10) Class “A” safety-related defects, for an average of 1.43 Class “A” defects per vehicle, were identified during this inspection, compared seven Class “A” defects, for an average of 1.00 Class “A” defects per vehicle, the previous audit. A Class “A” defect is a safety-related defect that requires immediate repair and keeps the vehicle from returning to revenue service until the defect is corrected. Class “A” defects were found on six (6) of the seven vehicles inspected. TRC will review the PMI paperwork on the vehicles that had the Class “A” defects during the next scheduled audit to verify that the repairs of the defects were completed in a timely manner and the vehicles were returned to service.

Table 2
Class “A” Defects
Vehicle
# Year Make Class “A” Defects
D087 2008 ElDorado Service traction system light is on at dash D087 2008 ElDorado Service stability system light is on at dash D087 2008 ElDorado High beam headlights are inoperative D087 2008 ElDorado Seat belt is broken off the curbside of the flip seat D088 2007 ElDorado Wheelchair lift is inoperative
D089 2007 Braun Windshield washer system is inoperative D089 2007 Braun Wheelchair lift is inoperative
D3 2017 Braun
Oil leak - rear axle curbside brake caliper is leaking brake fluid
D6 2017 Arboc Front top streetside center marker light is inoperative D7 2017 Arboc
Rear bumper passenger presence light and alarm is
inoperative
Comfort and Convenience
During this audit, TRC found the interiors and exteriors of vehicles to be clean and well maintained on the units within the fleet.

Structural Integrity
TRC did not observe any structural defects during this audit. 1023 of 1291
Glendale Fleet Maintenance Audit Report – Seven (7) Dial-A-Ride Paratransit Vehicles January 2023 TRC Engineering Services 7
PMI Schedule Adherence
TRC examined the records of the seven (7) vehicles to determine if the PMIs were being done at scheduled 3,000-mile intervals. PMI intervals are considered “on time” if performed on or before 3,000 miles (“late window” of 10% or 300 miles, bringing the total to 3,300 miles). TRC found that PMI work had been performed on time and within mileage requirements.

TRC also drew engine oil, transmission fluid, and coolant samples from two (2) vehicles selected at random (6 samples). Results can be found in Table 3 which follows.

SUMMARY OF RECOMMENDATIONS
• TRC recommends that the wheelchair lifts and ramps on all units in the fleet be reviewed for proper operation. This audit found inoperable wheelchair lifts on D088 and D089, and an inoperative wheelchair door auto assist on D087. • TRC also recommends that all defects be reviewed with maintenance and driving staff, making them aware of items that may be missing on PMI work and also defects that should be shown on the Daily Vehicle Inspection (DVI) documentation performed by drivers. This audit found several instances of defects which should have been identified by driver pre-trip inspections and repaired before the units were placed into service. These defects included illuminated service lights on the dash, inoperative high beam headlights, Table 3
Fluid Analysis Results
Engine Oil: Results
D6 Normal
D7 Normal
Transmission Fluid:

D6 Normal
D7 Normal
Coolant:

D6 Abnormal: pH is low, which indicates coolant has become acidic.

Suggest drain, flush and refill cooling system.

D7 Abnormal: Moderate amount of sediment detected. pH is low, which indicates coolant has become acidic. Recommend drain and flush coolant. Check for source of contamination. Recommend take corrective action and resample to monitor.
1024 of 1291
Glendale Fleet Maintenance Audit Report – Seven (7) Dial-A-Ride Paratransit Vehicles January 2023 TRC Engineering Services 8
inoperative wheelchair lifts, inoperative marker lights, and inoperative windshield wipers.
1025 of 1291
APPENDIX A: Electronic copy of EXCEL spreadsheet reports 1026 of 1291
APPENDIX B:

Master “A” Defects
▪ Fire extinguisher
▪ Headlights
▪ Wipers
▪ Washers
▪ Cracked windshield in driver’s view
▪ Seat belts, driver
▪ Turn signals
▪ Horn
▪ Emergency flashers
▪ Brake lights
▪ Air pressure/Air leaks
▪ Brake lining thickness @ _______
▪ Tire tread depth @ _______
▪ Fuel leaks
▪ Exposed wires
▪ Proximity to exhaust – oil, harness, etc.
▪ Oil/Grease on brakes
▪ Wheelchair lift/ramp & securement
▪ Sharp edges – interior
▪ Tripping hazard – interior
▪ Critical steering/suspension play, wear
▪ Sensitive edges – doors – not working at all
▪ Tire pressure below 80 psi
▪ Wheel lug nuts
▪ Exhaust leak into vehicle
▪ Back-up alarm
▪ Excessive slack adjuster throw past _________
▪ Excessive oil in air system
▪ Missing battery label for shutoff
▪ Missing emergency exit signs
▪ Emergency window won’t open
1027 of 1291
Appendix C – Summary of Defects by Category Table
Category
FY 2016
Avg.
# of Def.

Per Unit
FY 2017
Avg.
# of Def.

Per Unit
FY 2018
Avg.
# of Def.

Per Unit
FY 2019
Avg.
# of Def.

Per Unit
FY 2020
Avg # of
Defects
Per Unit
FY 2021
Avg # of
Defects
Per Unit
FY 2022
Avg # of
Defects
Per Unit
July 2022
# of
Defects
(FY 2023)
Oct 2022
# of
Defects
(FY 2023)
Jan 2023
# of
Defects
(FY 2023)
Accessibility Features 0.25 1.50 2.75 1.50 1.25 1.00 1.25 4 2 3 Air System/Brake System 0.00 1.00 0.50 0.25 0.75 0.50 0.00 0 1 1 Climate Control 0.00 0.25 1.25 0.00 0.00 0.25 0.50 0 0 0 Destination Signs 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0 0 0 Differential 0.25 0.00 0.25 0.00 0.00 0.00 0.00 0 0 0
Driver's Controls 0.00 1.00 0.00 0.25 0.25 0.75 1.00 1 5 4 Electrical System 0.25 0.25 0.75 0.75 2.00 0.5 0.50 0 0 0 Engine Compartment 0.50 4.75 2.00 1.50 4.00 2.50 2.50 3 5 5 Exhaust 0.50 0.75 0.25 0.00 0.00 0.25 0.00 1 0 0
Exterior Body Condition 6.75 6.25 6.25 0.75 4.25 5.00 3.25 0 1 2 Interior Condition 2.25 3.00 5.25 0.75 0.25 1.00 .75 0 1 3 Lights 2.50 2.25 1.50 0.25 0.25 02.5 1.50 2 1 2
Passenger Controls 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0 0 0 Safety Equipment 1.50 0.50 1.75 0.75 0.75 1.75 .75 0 0 3 Structure/Chassis/Fuel Tank 0.00 0.00 0.00 0.00 0.00 1.25 0.00 0 0 0 Suspension/Steering 0.75 2.25 1.50 1.25 2.75 0.00 .50 0 2 1 Tires 0.00 1.25 0.75 0.00 0.25 0.75 .25 0 0 0
Transmission 0.25 0.75 0.00 0.25 1.00 0.75 .25 0 0 0
Total Defects: 17 26 25 14 18 19 23 11 18 24
Avg. Defects Per Bus: 2.43 3.71 3.57 2.00 2.57 2.68 3.29 1.57 2.57 3.43 1028 of 1291
The City of Glendale
Quarterly Fleet Maintenance Audit
Twelve (12) Beeline Buses
Conducted April 29, 2023
June 28, 2023
TRC Engineering Services, LLC
5840 Red Bug Lake Road
Suite 165
Winter Springs, FL 32708
Phone: (407) 977-4500
Fax: (407) 977-7333
[email protected]

1029 of 1291

THE CITY OF GLENDALE / BEELINE BUSES

VEHICLE MAINTENANCE AUDIT
Twelve (12) Buses
Conducted April 29, 2023

TABLE OF CONTENTS

SECTION PAGE
1 – Executive Summary.................................................................... 1 2 – Background ................................................................................ 2 3 – Buses Inspected......................................................................... 2 4 – Evaluation Criteria and Methodology.......................................... 2 Fleet Inspection ................................................................... 3 Records and Fluid Analysis Audit ............................................ 3 5 – Findings ..................................................................................... 4 Overall Fleet Condition.......................................................... 4 Defect Findings .................................................................... 5 Function Test of Fare Boxes Findings ...................................... 6 CNG Tanks Review Findings................................................... 6 Specific Defects Summaries................................................... 6 Defect Analysis .................................................................... 7 PMI Paperwork Review Findings ............................................. 7 PMI Schedule Adherence ....................................................... 7 6 – Summary of Recommendations ................................................. 8 Appendix A – Excel Spreadsheet Reports (Electronic copy provided on CD)
▪ Defects Summary
▪ All Defects
▪ Defects by Category
▪ “A” Defects
▪ “A” Defects for All Audits
▪ “B” Defects
▪ “C” Defects
▪ Buses Inspected
Appendix B – Master List: Class “A” Safety Defects
Appendix C – Year-To-Year Summary of Defects by Category Appendix D – Class “A” Defects for Current Audit & Previous Audits 1030 of 1291
TRC Engineering Services 1

THE CITY OF GLENDALE / BEELINE BUSES

VEHICLE MAINTENANCE AUDIT
Twelve (12) Buses
Conducted April 29, 2023

EXECUTIVE SUMMARY
TRC Engineering Services (TRC) conducted a maintenance audit for the City of Glendale to ensure that its contractor, MV Transportation, Inc., maintains buses owned by the City of Glendale in accordance with its contract provisions. This report presents the findings of the maintenance audit of the Glendale Beeline buses which was conducted on April 29, 2023. The audit consisted of a fleet inspection and maintenance record review of twelve (12) buses. Fluid analysis samples were also taken from three (3) buses selected at random.

The results of this audit showed:
• The total number of defects found during this audit was 33, for an average of

2.75 defects per bus, compared to 37 total defects, for an average of 2.85 defects per bus, in the previous audit. This inspection showed a decrease in the average number of defects per bus when compared to the October 2022 audit results, however, showed an increase in the average number of defects per bus when compared to annual audit averages for FY 2016, FY 2017, FY 2018, FY 2019, FY 2020, FY 2021, and FY 2022, and the July 2022 quarterly audit results. The Year-to-Year Bus Defect Averages table is attached as Appendix C.
• Five (5) Class “A” defects, for an average of 0.42 Class “A” defects per bus, were found during this current audit compared to 6 Class “A” defects, for an average of 0.46 Class “A” defects per bus, the previous audit. A Class “A” defect is a safety-related defect that requires immediate repair and keeps the vehicle from returning to revenue service until the defect is corrected. Class “A” defects were found on three (3) of the 12 buses inspected. • The on-time adherence to preventive maintenance inspections (PMIs) was within required guidelines. All inspected mileage accounts showed that PMI work had been done within 10% of the 3,000-mile interval threshold. TRC also reviewed the oil change intervals on these buses. The results showed that oil changes were also performed on time.
• Positive observations from this audit include the following:
o MV Transportation management and staff continue to be cooperative and prepared in providing a constant supply of buses for TRC to inspect, thus ensuring that the audit
inspections are efficiently carried out.
o PMI records continue to be well organized and easy to locate. 1031 of 1291
Glendale Fleet Maintenance Audit Report – Twelve (12) Buses April 2023 TRC Engineering Services 2
Additional audit findings are presented in various tables located throughout this report. The tables are based on data contained in Excel spreadsheets included on a separate CD as Appendix A to this report. A summary of recommendations is provided at the end of this report.

Audit Report

BACKGROUND
TRC conducted a maintenance audit of the Glendale Beeline buses on April 29, 2023.

BUSES INSPECTED
Twelve buses received a physical inspection and PMI records review. Table 1 identifies these 12 buses and the three buses selected at random that received a fluids analysis audit.

EVALUATION CRITERIA & METHODOLOGY
TRC assigned a team of three bus inspectors to perform the maintenance audit, physically inspect the buses, and draw fluid samples. The inspection team members were Dan Denman, Greg Dowell, and Alan Sanders. Greg Dowell served as the onsite supervisor and entered the defects identified by the inspection team. Dan Denman served as Project Manager and prepared the final report. The material which follows describes the evaluation criteria and methodology used by TRC to conduct the fleet inspection and the records and fluids analysis audit.

Table 1
Buses Inspected

PHYSICAL

INSPECTION
MODEL
YEAR

VEHICLE
MAKE
FLUIDS

ANALYSIS
B01 2020 New Flyer
B03 2020 New Flyer X
B05 2020 New Flyer
B59 2005 New Flyer
B74 2009 New Flyer X
B75 2012 New Flyer
B76 2012 New Flyer
B83 2013 New Flyer X
B89 2016 New Flyer
B92 2016 New Flyer
B98 2019 Gillig
B99 2019 Gillig
1032 of 1291
Glendale Fleet Maintenance Audit Report – Twelve (12) Buses April 2023 TRC Engineering Services 3
Fleet Inspection
Specific defects documented during the bus inspections were classified under 18 functional categories:
1) Accessibility Features
2) Air System/Brake System
3) Climate Control
4) Destination Signs
5) Differential
6) Driver's Controls
7) Electrical System
8) Engine Compartment
9) Exhaust
10) Exterior Body Condition
11) Interior Condition
12) Lights
13) Passenger Controls
14) Safety Equipment
15) Structure/Chassis/Fuel Tank
16) Suspension/Steering
17) Tires
18) Transmission
An “A/B/C” designation system was used to distinguish defects requiring immediate repair from those that could be repaired at a later time.

Class A – Indicates a safety-related defect that requires immediate repair and prevents the vehicle from returning to revenue service until the defect is corrected.

Class B – Indicates a non-safety critical defect that requires attention during the next scheduled preventive maintenance service interval.

Class C – Indicates a non-safety defect that requires attention at a later time.

Records and Fluids Analysis Audit
The audit team selected three (3) buses at random for the fluids analysis audit and reviewed PMI records for all 12 buses. The fluids analysis audit included taking 1033 of 1291
Glendale Fleet Maintenance Audit Report – Twelve (12) Buses April 2023 TRC Engineering Services 4
engine oil, transmission fluid, and coolant samples from each of the selected buses.

The records examination set out to determine if:
• Preventive maintenance (PM) had been performed correctly and at prescribed intervals.
• Repairs had been performed properly and made promptly.

PM Intervals
To determine if preventive maintenance inspections (PMIs) were performed correctly and on time, TRC examined the PMI records of the 12 buses. Mileage between the last three scheduled PMIs was calculated to determine if the inspections were performed on time (within 10% or 300 miles of the scheduled 3,000-mile interval) or if they were late.

Repairs
To determine if repairs were performed properly and made promptly, two audit procedures were used:
1) PMI sheets going back to the previous three PMIs were selected and examined for each of the 12 buses to determine if and when defects defined during the PMI process were repaired.
2) Defects from the previous three PMIs were then compared to determine if any defects were repeated from one PMI to the next.

From this comparison, TRC can determine if the defects were repaired or if they were simply noted on subsequent inspections.

TRC also reviewed the mileage between oil changes to verify that the buses were being serviced at the appropriate 6,000-mile oil change intervals and that the records were properly filed for easy reference.

TRC also drew engine oil, transmission fluid, and coolant samples from three (3) buses selected at random and will review those results (9 samples) when received.

In reviewing the results, TRC looks for evidence of inappropriate levels of deterioration.

FINDINGS
Overall Fleet Condition
The total number of defects found during this audit was 33, for an average of 2.75 defects per bus, down when compared to 37 total defects, for an average of 2.85 defects per bus, the previous audit. As illustrated in the chart which follows, this inspection showed a decrease in the average number of defects per bus when compared to the October 2022 audit results, however, showed an increase in the average number of defects per bus when compared to the annual audit averages for FY 2016, FY 2017, FY 2018, FY 2019, FY 2020, FY 2021, and FY 2022, and the July 1034 of 1291
Glendale Fleet Maintenance Audit Report – Twelve (12) Buses April 2023 TRC Engineering Services 5
2022 quarterly audit results. The Year-to-Year Bus Defect Averages table is attached as Appendix C.

TRC also compared the average number of defects per bus based on the fleet age of the inspected buses for each fiscal year. This inspection showed a decrease in the average number of defects per bus when compared to the January 2023 audit results, however, showed an increase in the average number of defects per bus when compared to FY 2016, FY 2017, FY 2018, FY 2019, FY 2020, FY 2021, and FY 2022, and the July 2022 quarterly audit results.

Defects Findings
Defects were found in the Air System/Brake System, Climate Control, Destination Signs, Driver’s Controls, Engine Compartment, Exterior Body Condition, Interior Condition, Passenger Controls, Safety Equipment, and Transmission categories. The Engine Compartment category showed the most defects with a total of nine (9) compared to 8 engine compartment defects in the previous audit. After each Table 2
Fiscal Year
Avg.

Fleet Age
Avg. # of
Defects per Bus
2016 7.75 years 2.38
2017 5.50 years 2.62
2018 5.50 years 2.00
2019 6.25 years 2.21
2020 7.25 years 2.15
2021 7.50 years 2.15
2022 8.00 years 2.17
July 2022 8.25 years 1.77
October 2022 9.50 years 4.31
January 2023 9.25 years 2.85
April 2023 9.00 years 2.75
1035 of 1291
Glendale Fleet Maintenance Audit Report – Twelve (12) Buses April 2023 TRC Engineering Services 6
inspection, the results are reviewed against previous audits to find possible trends in defects. The Year-to-Year Bus Defect Averages table is attached as Appendix C.

Class A – Indicates a safety-related defect that requires immediate removal from service and prevents the vehicle from returning to revenue service until the defect is corrected.

Class B – Indicates a non-safety critical defect that requires attention during the next scheduled preventive maintenance service interval. 1036 of 1291
Glendale Fleet Maintenance Audit Report – Twelve (12) Buses April 2023 TRC Engineering Services 7
Class C – Indicates a non-safety defect that requires attention at a later time.

Defect Analysis
Defects identified by TRC were analyzed to determine the severity or detrimental impact they pose in terms of safety, comfort and convenience, as well as structural integrity.

Safety
Five (5) Class “A” defects, for an average of 0.42 Class “A” defects per bus, were found during this current inspection compared to six Class “A” defects, for an average of 0.46 Class “A” defects, the previous inspection. A Class “A” defect is a safety-related defect that requires immediate repair and prevents the vehicle from returning to revenue service until the defect is corrected. Class “A” defects were found on three (3) of the 12 buses inspected. These five Class “A” defects had to be repaired before the three buses could be allowed to return to revenue service. The five Class “A” defects are listed in Table 3 which follows.

Table 3
Bus # Year Make Class “A” Defects
B74 2009 New Flyer Fire suppression system is inoperative B74 2009 New Flyer Windshield washer system is inoperative B76 2012 New Flyer
Seal between air compressor and hydraulic pump on bottom of engine leaking oil, dripping on floor.

B98 2019 Gillig
The bus will not start because it says the fuel door is open when it is actually closed
B98 2019 Gillig Rear door sensitive edges are inoperative See Appendix D for Class “A” Defects for the Current Audit & Previous Audits.

Comfort and Convenience
During this audit, TRC found the interiors and exteriors of buses to be kept clean and well maintained.

Structural Integrity
TRC did not observe any structural defects during this audit.

PMI Schedule Adherence
TRC examined the records of the twelve (12) buses to determine if the PMIs were being done at scheduled 3,000-mile intervals. PMI intervals were considered “on time” if performed on or before 3,300 miles (“late window” of 10% or 300 miles).

TRC found that all PMIs were conducted on time. The records examination also reviewed the oil change intervals. This review also showed on-time oil changes for all 12 buses.
1037 of 1291
Glendale Fleet Maintenance Audit Report – Twelve (12) Buses April 2023 TRC Engineering Services 8
The PMI records were well organized and easy to locate. TRC inspected the PMI paperwork to check on defects found during this audit and the results that followed.

TRC also drew engine oil, transmission fluid, and coolant samples from three (3) buses selected at random (9 samples). Results can be found in Table 4 which follows.

Table 4
Fluid Analysis Results
Engine Oil: Results
B03 Normal
B74 Normal
B83 Normal
Transmission Fluid:

B03 Normal
B74 Normal
B83 Normal
Coolant:

B03 Abnormal: pH is low. Recommend drain 50% and re-inhibit. Recommend take corrective action and resample to monitor.

B74 Normal
B83 Abnormal: Moderate amount of sediment detected. Glycol level is high.

Recommend drain and flush coolant. Check for source of contamination.

Recommend take corrective action and resample to monitor.

SUMMARY OF RECOMMENDATIONS
• TRC recommends that MV Transportation review the safety features of the bus fleet and correct any issues. This audit found issues with the fire suppression system, backup alarm, windshield wiper and rear door sensitive edges that needed immediate attention to correct the issues.
• TRC also recommends that MV Transportation review all engine compartments of the bus fleet for fluid leaks. This audit found four (4) of the 12 units had fluid leaks in the engine compartments. These included oil pan areas, oil filter, alternator areas, air compressor areas. These should be identified so they can be repaired prior to and during normal PMI operations.
1038 of 1291
APPENDIX A: Electronic copy of EXCEL spreadsheet reports 1039 of 1291
APPENDIX B:

B98 2019 Gillig
The bus will not start because it says the fuel door is open when it is actually closed
B98 2019 Gillig Rear door sensitive edges are inoperative Jan ‘23 B02 2020 New Flyer Rear door top entry light is inoperative B66 2009 New Flyer
Rear axle curbside brake chamber rod drops at the end of the stroke then raises back up when brake pedal is released
B70 2009 New Flyer
Both rear axle brake chamber rods drop at the end of the apply stroke then raise back up when brake pedal is released
B79 2013 New Flyer Wheelchair ramp hits the door handle during operation B83 2013 New Flyer Amerex relay reset button has a red light on it B85 2013 New Flyer Streetside rear top brake light is in inoperative Oct ‘22 B04 2020 New Flyer Front top center marker light is less than 50% operational B58 2005 New Flyer Fire suppression system is inoperative B58 2005 New Flyer Rear door flood/curb light is inoperative B59 2005 New Flyer All driver's seat adjustments are inoperative / air switches are inoperative B74 2009 New Flyer Fire suppression "service system" light is on at the control head B77 2012 New Flyer Streetside front tire is below the 4/32nd tread spec B82 2013 New Flyer Fire suppression control head indicates there is a problem B82 2013 New Flyer Inside sidewall of front streetside tire is damaged B87 2013 New Flyer Streetside front tire tread is below 4/32 in spots B89 2016 New Flyer Front top center marker light is less than 50% operational B90 2016 New Flyer Curbside rear inside tire is flat
July ‘22 B74 2009 New Flyer Fire suppression/gas detection "service system" light is on at the control head
B80 2013 New Flyer Fire suppression system "relay reset" light is on B85 2013 New Flyer Front door rear curb light works intermittently Apr. ‘22 B70 2009 New Flyer Reflector missing streetside center of bus B99 2019 Gillig Driver's auxiliary wiper streetside inop Jan. ‘22 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT Oct. ’21 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT July ‘21 B59 2005 New Flyer Curbside rear parking light inop B59 2005 New Flyer License plate light inop
LC5 2016 New Flyer Check transmission light on at dash
Apr. ‘21 B01 2020 New Flyer Curbside front wheelchair securement doesn't lock Jan. ‘21 B01 2020 New Flyer Fuel leak by fill receptacle - fuel smell B05 2020 New Flyer Rear door sensitive edge (rear leaf) inop B58 2005 New Flyer Air leak - air dryer in engine compartment leaking air B58 2005 New Flyer Oil leak by turbo outlet pipe
B58 2005 New Flyer Loose/exposed wires above horns front of bus B98 2019 Gillig Both rear door sensitive edges inop
Oct. ‘20 B03 2020 New Flyer Platform, interior front, lip is not flush with floor (trip hazard) July ‘20 LC2 2009 New Flyer Kneeling valve, front, bus kneels but won't return (switch issue) LC4 2001 New Flyer Check engine light, dash, on
Jan. ‘20 B75 2012 New Flyer Air leak, S/S front, air bag leaking B89 2016 New Flyer Fire extinguisher, interior, needs recharge 1042 of 1291
Class “A” Defects for Current & Previous Audits
Date Bus # Year Make Class “A” Defects
Oct. ‘19 B59 2005 New Flyer Windshield wiper sprayers, C/S & S/S, no fluid coming out B59 2005 New Flyer Oil leak, engine compartment, air compressor leaking B74 2009 New Flyer Marker light, C/S mid bus top marker light, inop B74 2009 New Flyer Fuel Shut Off decal, @ fuel receptacle, missing B76 2012 New Flyer
Engine oil, engine compartment, engine oil very low (doesn't show on dipstick)
B79 2013 New Flyer Tires, S/S front, brake hose rubbing @ tires on turns B93 2017 New Flyer Fire module, fire suppression, has a red code LC4 2001 New Flyer Coolant leak, engine compartment, coolant in oil July ‘19 B68 2010 New Flyer Windshield sprayer, exterior, no fluid B89 2016 New Flyer Clearance light, C/S front top, over 50% LEDs inop B94 2016 New Flyer
Coolant leak, engine compartment, upper radiator hose leaking badly @ pipe
Apr. ‘19 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT Jan. ‘19 B75 2012 New Flyer Fire extinguisher, interior, reads "empty" B85 2013 New Flyer Air leak, interior, air leak underneath driver's side console B90 2016 New Flyer Reflectors, S/S rear (back & side) missing Oct. ‘18 B86 2013 New Flyer Windshield washers, front, no fluid LC4 2001 New Flyer Check engine light, engine, check engine light on July ‘18 B71 2009 New Flyer Brake light, C/S rear, bottom brake light inop B80 2013 New Flyer Air leak, S/S front, air bag leaking B80 2013 New Flyer Air leak, engine compartment, air governor leaking Apr. ‘18 B89 2016 New Flyer Check engine light/stop engine light/low coolant light, dash, lights on Jan. ‘18 B83 2013 New Flyer Flooring, rear door, nosing lifting up / trip hazard B92 2016 New Flyer Registration card, interior, wrong registration card Oct. ‘17 B82 2013 New Flyer Check engine light, engine compartment, check engine light on July ‘17 B76 2012 New Flyer Exhaust leak, rear, leak @ flex connection Apr. ‘17 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT Jan. ‘17 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT Oct. ‘16 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT July ‘16 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT Apr. ‘16 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT Jan. ‘16 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT Oct. ‘15 B88 2013 New Flyer Air leak, S/S rear, brake chamber leaks July ‘15 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT Apr. ‘15 B53 2001 New Flyer Signal lights, C/S rear, LED turn signal lights inop Jan. ‘15 B88 2013 New Flyer Inner dual tire, C/S rear, has gouge on sidewall Oct. ‘14 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT July ‘14 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT Apr. ‘14 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT Jan. ‘14 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT Oct. ‘13 B52 2001 New Flyer Emergency window, S/S front, stuck B52 2001 New Flyer Emergency window decal, C/S #3, missing B53 2001 New Flyer Panel, C/S rear, broken / sharp edges July ‘13 B44 2001 New Flyer ABS light, driver's area, illuminated B45 2001 New Flyer Horn, front dash, inop
B45 2001 New Flyer Check Engine light, engine compartment, stays on B54 2001 New Flyer Brakes, front, need adjustment
Apr. ‘13 B47 2001 New Flyer Emergency exit labels, C/S #2 window, missing emergency exit pull handle label B50 2001 New Flyer Anchor pin wire, C/S front, rubs on inside brake drum B56 2001 New Flyer Emergency exit label, C/S #3 window, missing emergency exit pull handle label Jan. ‘13 B45 2001 New Flyer Exhaust leak, engine bay, exhaust leak at engine bay B59 2005 New Flyer Air leak, C/S rear, brake chamber leaking Oct. ‘12 B57 2001 New Flyer Air brake diaphragm chamber, C/S front underside, leaking air July ‘12 B55 2001 New Flyer Slack adjuster, C/S front, brake throw 1 3/4" 1043 of 1291
Class “A” Defects for Current & Previous Audits
Date Bus # Year Make Class “A” Defects
Apr. ‘12 B34 1999 ElDorado Fuel shut-off door sensor, C/S rear corner, cut and bypassed Jan. ‘12 B55 2001 New Flyer Brakes, S/S front, grease on s/s front brake lining Oct. ‘11 B64 1994 Gillig Applicator valve, brakes, leaking L1 1999 Bluebird Fuel tank, engine compartment, missing CNG certification July ‘11 B32 1999 ElDorado CNG tag, underside, certification tag expired Apr. ‘11 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT Jan. ‘11 NO CLASS “A” DEFECTS WERE FOUND DURING THIS AUDIT Oct. ‘10 B33 1999 ElDorado Fire extinguisher, interior, expired July ‘10 B34 1999 ElDorado CNG tag, CNG bottom tank, expired B36 1999 ElDorado CNG tag, CNG tanks under body, expired Apr. ‘10 B32 1999 ElDorado Windshield washer fluid, windshield washer reservoir, no windshield washer fluid Jan. ‘10 B51 2001 New Flyer Air leak, under dash, air leak underneath dash panel B51 2001 New Flyer Brakes, C/S front, have grease
B57 2001 New Flyer Air pressure, front, coach not building enough air pressure Oct. ‘09 B24 1996 Bluebird CNG label, CNG fuel tank, CNG certification sticker expired B25 1996 Bluebird CNG tag, CNG fuel tank, CNG certification sticker expired B64 1994 Gillig Rear brake lights, rear door, rear lights (center) on rear door inop B65 1995 Gillig Brake lights, rear door, rear amber & red brake lights inop L1 1999 Bluebird CNG tags, CNG tank, CNG service tags out of date July ‘09 B54 2001 New Flyer ADA seat belt, C/S between rear door & #2 window, ADA retractable belt stuck B56 2001 New Flyer Tire, C/S rear, outer tire has sidewall damage Mar. ‘09 B24 1996 Bluebird Anti-skid material, #2 front door aisle, horizontal #2 step material ripped-trip hazard B27 1998 Bluebird Transmission cooler line, engine, rubs at hydraulic line B30 1998 Bluebird Oil leak, engine compartment, hydraulic line chaffing and leaking at exhaust B44 2001 New Flyer Flip-up seat, #3 passenger front C/S, won’t lock up or down B47 2001 New Flyer Flip-up seat, C/S front, won’t lock in up position B48 2001 New Flyer Windshield washer, S/S front, windshield washer spray hose damaged B48 2001 New Flyer Red emergency labels, S/S front body panel, damaged/incomplete-sharp edges B48 2001 New Flyer Brakes, C/S front, need adjustment
Dec. ‘08 B52 2001 New Flyer ADA lift platform, C/S front, lift inop B65 1995 Gillig ADA lift, front door, W/C sensitive edge inop Sept. ‘08 B33 1999 ElDorado W/C lift, front door, W/C lift rubs both side door grab handles B34 1999 ElDorado W/C lift, front door, W/C lift touching door grab handles B35 1999 ElDorado W/C lift, front door, W/C lift touching door grab handles B47 2001 New Flyer Air leak, underneath brake valves, major air leak Jun. ‘08 B29 1998 Bluebird W/C lift, W/C area, lift won’t go up B62 1995 Gillig Seat belt, W/C area, ADA seat belt unattached to floor mount B63 1995 Gillig W/C lift sensitive edge, W/C lift, left side sensitive edge missing (forward) B64 1994 Gillig Front start, driver’s area, won’t work
Feb. ‘08 B35 1999 ElDorado Brakes, front, need adjustment- over 1 ¼” throw B47 2001 New Flyer ADA flip seats,1st row, both forward facing flip seats not engaging in lock position B49 2001 New Flyer Tires, C/S right front, low – reads 60 psi B50 2001 New Flyer ABS light, driver’s dash, on
B52 2001 New Flyer Check engine light, driver’s console, stays on B52 2001 New Flyer Turn signals, S/S left, inop
B56 2001 New Flyer Sensitive edge, front door, inop
Nov. ‘07 B25 1995 Bluebird W/C seat belt, W/C lift, left seat belt interlock inop B26 1995 Bluebird Starter cable, engine compartment, rubbing at P/S lines B26 1995 Bluebird Oil leak, suspension, S/S, rear wheel seal leaking B30 1998 Bluebird Door, rear, forward sensitive edge inop B31 1998 Bluebird Lug nuts, S/S rear wheel, rusted
B33 1999 ElDorado W/C lift, C/S front, low fluid in W/C lift pump B36 1998 ElDorado Grab handles, W/C lift, hits door passenger assist B64 1994 Gillig Air leak, brakes, air leak under driver when brakes applied B64 1994 Gillig Oil leak, C/S front, hub cover leaking
B65 1995 Gillig Oil leak, W/C lift compartment, W/C lift fluid filter leaking B65 1995 Gillig Brake light, center rear, inop
1044 of 1291
Class “A” Defects for Current & Previous Audits
Date Bus # Year Make Class “A” Defects
B65 1995 Gillig Oil leak, S/S front, hub cover leaking
July ‘07 B34 1999 ElDorado W/C lift control, lift, deploy/retract button sticks B34 1999 ElDorado Air dryer, C/S, throwing coolant
B44 2001 New Flyer Front doors, C/S front, won’t close after ramp deployment B55 2001 New Flyer Brake, C/S front axle, out of adjustment – over 1 ½” B58 2005 New Flyer W/C seat lock, S/S fore aisle, flip seat won’t lock in up position B59 2005 New Flyer W/C ramp switch, dash, inop
B59 2005 New Flyer Door, #3 rear door, sensitive edge inop B62 1995 Gillig Oil leak, air dryer under floor, very oily B63 1995 Gillig W/C lift sensitive edges, C/S front, missing B63 1995 Gillig Emergency window, #6 C/S rear, inop
Apr. ‘07 B27 1998 Bluebird Slack adjuster, rear axle, right rear slacks at 2” – needs adjustment B27 1998 Bluebird Emergency window handle, all emergency windows, release stuck B30 1998 Bluebird Emergency release, interior windows, too tight B30 1998 Bluebird Securement strap, #2 S/S center @ W/C area, missing ADA floor seat belt B31 1998 Bluebird W/C lift, C/S, inop
B31 1998 Bluebird Emergency window handle, C/S rear last window, emergency window stuck B31 1998 Bluebird Seat belt, #3 S/S center, ADA seat belt missing B32 1999 ElDorado Emergency window, #4 C/S, won’t open
B32 1999 ElDorado Seat belt, interior, W/C seat belt loose & laying on seat B33 1999 ElDorado Retaining spring, C/S front axle, missing brake roller at shoes (retainer) B33 1999 ElDorado Oil leak, air dryer under body center, service air dryer – too much oil B33 1999 ElDorado Emergency window handle, interior, stuck B36 1999 ElDorado Oil leak, under body center, excessive oil at air dryer B36 1999 ElDorado Emergency window handles, interior, hard to operate B36 1999 ElDorado Fire extinguisher, C/S front, needs charge B47 2001 New Flyer Seat belt, C/S, won’t retract
B52 2001 New Flyer Emergency window placard, #3 C/S window, missing Jan. ‘07 B64 1994 Gillig Wheel well, C/S and S/S rear, rubs on tire Oct. ‘06 B47 2001 New Flyer Windshield wiper, front, crossing center of windshield – could not duplicate 1045 of 1291

Glendale Beeline Facility Maintenance Manual
Prepared by: The LeFlore Group
Date: December 2022
Exhibit 13
1046 of 1291
2 Contents
Agency Overview ..........................................................................................................................................4 Mission Statement........................................................................................................................................4 Facility Overview...........................................................................................................................................4 Maintenance Procedures..............................................................................................................................4 Equipment Maintenance and Replacement.................................................................................................8 MAINTENANCE SCHEDULES AND FORMS.....................................................................................................9 APPENDIX A – Maintenance Roles and Responsibilities.........................................................................10 APPENDIX B- Sample Maintenance Log..................................................................................................12 APPENDIX C – Maintenance Frequencies & Asset Inventory .................................................................13 Title VI
Glendale Beeline ensures full compliance with Title VI of the Civil Rights Act of 1964 by 1047 of 1291
3 prohibiting discrimination against any person on the basis of race, color, national origin or sex in the provision of benefits and services resulting from its federally assisted programs and activities.

Americans with Disabilities Act (ADA) Information
The Americans with Disabilities Act, Title 11, states, in part, that "no otherwise qualified disabled individual shall, solely by reason of such disability, be excluded from the participation in, be denied the benefits of, or be subjected to discrimination in programs, services or activities sponsored by a public entity." At the Glendale Beeline, we are committed to complying with the requirements of Title II of the ADA in all of its programs, services, benefits and activities. 1048 of 1291
4 Agency Overview
Glendale Beeline operates nine fixed routes serving the cities of Glendale and La Cañada Flintridge and the unincorporated areas of La Crescenta and Montrose. The Beeline functions primarily as a community circulator system that complements the regional transit service provided to Glendale residents by Metro routes.

Mission Statement
The mission of the Glendale Beeline (Beeline) maintenance program is to ensure the cleanliness, comfort, cost-effective operation, durability, reliability, and safety of all equipment and facilities in our transit system. As such, Glendale Beeline is dedicated to properly maintaining our assets. Our maintenance program adheres to manufacturer minimum maintenance requirements for all such assets, and we comply with all applicable federal and state maintenance requirements.

The overall objective of the Facilities Maintenance Plan is to maintain, throughout its expected useful life, the interior and exterior of facilities, the grounds and parking areas, and all fixed and moveable equipment through preventive maintenance and repairs. Further, this objective is specifically intended to provide the following:

1. Facilities and their components which function safely and at top efficiency.

2. Facilities and equipment which greatly minimize the possibility of fires, accidents, and safety hazards.

3. Continuous use of facilities without disruptions to the transit operations.

4. Protection of Glendale property through proper planning, scheduling, and preventive maintenance.

5. Provide quality management of maintenance projects and tasks.

6. Conservation of energy, through utilization of the latest technology and energy conservation measures.

7. Ensure a quality maintenance program through effective management and efficient utilization of resources.

8. Provide the best indoor air quality possible by maintaining a physical environment that supports the needs of the operational services, staff, customers and other stakeholders who use operational facilities and grounds.

Facility Overview
The Facility is a co-located Beeline and Dial-A-Ride facility which houses Administration, Operations and Maintenance on one campus. The Facility provides secured vehicle parking for the transit fleet of 37 buses, 9 demand response vehicles, non-revenue vehicles, and staff, with room to grow.

Maintenance Procedures

1. Maintenance Oversight
The City’s Assistant Director of Public Works has the overall responsibility for maintenance of all City assets, including Beeline’s transit assets. The maintenance of the City’s assets is subcontracted to various vendors and oversight is provided by the Transit Manager. The Manager’s specific responsibilities include:
1049 of 1291
5 • Ensuring the timely completion of all facility and equipment inspections and ensuring that all substantial program assets receive timely and cost-effective preventative maintenance and (when necessary) repair
• Overseeing all record-keeping and warranty recovery for program assets • Tracking regulatory and maintenance standard changes
• Updating this plan as appropriate to reflect changes in the City’s asset inventory The current Beeline Transit Manager is:

Title: Transit Manager
Name: Martha D’Andrea
Address: 1759 Gardena Blvd. Glendale, CA
Email: [email protected]

2. Quality Control for Assets Maintained by a Service Contractor Beeline’s maintenance facility and equipment are maintained by a service contractor and thus Beeline provides the appropriate oversight of the contractor to ensure preventative maintenance and repairs are completed. All contractors are logged in Appendix A – Maintenance Roles and Responsibilities. Appropriate oversight of the contractor includes:

1. Quarterly review of the work performed by the contractor(s). This is done by reviewing maintenance logs and records. These documents should be kept on file for at least 3 years.

2. A periodic physical inspection of the vehicles maintained by the contractor(s). A best practice is for the physical inspection to be completed on at least annually.

Documentation of the review and checklists used for inspection should be kept on file for at least 3 years.

3. Semi-annual meetings between Beeline’s Manager and the contractor to discuss maintenance related issues, topics, and concerns. Documentation, including the date, location and attendees of the meeting should be recorded and kept on file. Minutes of the meeting should also be recorded and distributed to all attendees.

Current Outsourced maintenance that will require a Facility Service Request for repairs includes:
a. Building Security Services
Monarch Information shall provide all labor, materials, and equipment to perform comprehensive security system services including, but not limited to:
• Network Infrastructure
• Fiber Optics
• Video Surveillance
• Telecommunications
• Audio Video
• Access Control
b. Conveyance Systems
1050 of 1291
6 This work includes, but is not limited to, the full maintenance and repair of the City of Glendale Beeline conveyance systems including: elevators, freight elevators, chair lifts, and dumbwaiters. KONE shall at all times maintain the safety, efficiency, speeds, and operating characteristics as originally designed and installed. KONE shall assume responsibility for the City’s elevators, as specified in this contract, to pass all annual certification procedures and bear any cost associated with the failure to do so.

Subsequent to annual certification, if violations occur, all written violations shall be forwarded to KONE and said violations shall be repaired to compliant condition within seven (7) calendar days. KONE shall notify appropriate State agencies and City in written form when violations have been corrected. KONE shall schedule and attend reinspections as needed.

The Scope of the work contacted to Kone is attached as Appendix E. c. Fire Life Safety
Glendale Fire Systems, Inc. offers 24-hour service repair, certified testing, and maintenance of fire alarm/life safety systems. Glendale Fire Systems, testing and maintenance program helps maintain proper operation of the fire alarm system and compliance with local, state and insurance agency requirements. Glendale Fire Systems will complete a one-time UL certification for the Beeline Facility. On a quarterly basis, Glendale Fire Systems will conduct a Communication Test, DACT Panel Test, Waterflow Test, and Tampers Test. On a semi-annual basis, Glendale Fire Systems will conduct a Pre-Action System PM and a 100% Waterflow and Tamper Switch Test. Annually, Glendale Fire Systems will conduct a Smoke/Duct Detectors Sensitivity Test, Fire Pump Test, E-Power Test, Sprinkler Test, Fire Alarm Test, and Standpipe Test. Every 5 years, Glendale Fire Systems will complete a Standpipe Test and Inspection. d. Pest Control
Cats USA shall provide all materials and equipment to perform pest control services as needed.
e. Equipment
Maintenance of all equipment utilized in the servicing of vehicles is maintained by Service Contractor. This includes all storage tanks, oil pumps, bus lifts, and other shop equipment.

3. Warranty Recoveries
The Transit Manager aggressively pursues warranty recovery when appropriate to ensure that equipment manufacturers bear the costs to repair defects and premature component failures.

While assets remain under warranty, the Beeline Transit Manager reviews the warranty terms before authorizing any substantial repairs or parts replacements.

At this time, all existing equipment and building systems have passed their warranty period.

When new or replacement equipment is purchased, the list of warranty items will be updated. 1051 of 1291
7 4. Asset Inventory
The asset inventory process is the approach the Glendale Beeline Transit System takes in maintaining a register of the assets it owns or is responsible for maintaining. An asset inventory is the first step in organizing and managing asset information. The asset inventory should be updated whenever a new asset is acquired. The asset Inventory is attached hereto as APPENDIX C (list as well as maintenance frequencies).

5. Maintenance Records
The Glendale Beeline Transit System is committed to record keeping as both an important part of maintenance compliance and an essential tool for ensuring that service schedules have been implemented. It helps to identify early warning signs of impending problems in equipment and provides back-up information for warranty claims. Maintenance records include all completed work order forms, service receipts, inspection forms, warranty recovery requests, etc.

Glendale will require all subcontractors
The Glendale Beeline Transit System holds its maintenance records on file in the Transit Administration Offices and requests maintenance records from subcontractors on a regular basis. Appendix B has sample maintenance logs that will be submitted to the City.

6. Mission Critical Maintenance
Provided is an inventory summary on the Facilities Maintenance critical equipment. These include:
• The Maintenance Facility Parking Lot
• Bus Lifts (all)
• Overhead Doors
• Building Elevator
• Bus Wash
• HVAC System
• Eye Wash Station
• Fire Alarm System
• Security System

7. General Upkeep
Glendale Beeline has adopted procedures to ensure the facility will achieve its maximum useful life. With respect to cleaning, all office and common areas are cleaned daily by City maintenance employees. The maintenance shop, bus wash, and fuel island areas are swept daily and washed down weekly. The yard, drive and walkways are maintained on an as-needed basis.

8. Landscaping
Landscaping is designed for both aesthetic purposes and ease of maintenance. An outside contractor maintains plants, trees, and shrubs.
1052 of 1291
8 9. Mechanical Equipment
All mechanical equipment is maintained in compliance with manufacturer's specifications. In the event of equipment failure, qualified personnel perform repairs immediately. The building structure is kept in a 'like new' condition. Walls are washed, repaired, or painted as needed.

Certified contractors perform yearly inspections on the fire alarm systems, sprinkler systems, cranes, backflow devices, and the fire extinguishers.

Equipment Maintenance and Replacement
The Facilities Maintenance Department is responsible to provide ongoing quality maintenance of the facilities equipment by integrating scheduled preventative maintenance with proactive response to unscheduled or emergency repairs and modifications, and to make informed, fiscally responsible decisions regarding appropriate replacement of facilities equipment.

EQUIPMENT INVENTORY AND CLASSIFICATION
All facilities equipment has been identified and records are kept and maintained by the Transit Manager. • Schindler Elevator
The facility elevator and overhead crane is inspected and serviced monthly by an certified outside company (Kone). The service schedule is attached. • Bus Wash
The wash site consists of a drive-through wash bay where the vehicle is automatically washed and an equipment area that holds the support equipment for the wash cycles. The system uses a combination of fresh water, detergent solutions, reclaimed water, and reverse-osmosis processed water to clean and rinse the vehicle.

An equipment Area is located along the left-hand side of the Wash Bay. This area holds the equipment to control, protect, and support the functions that take place in the Wash Bay. • Tanks
The following storage tanks are located in the maintenance facility Maintenance Facility for economical purchasing and storing of liquid consumables in bulk: (2) 500 gallon (2) 240 gallon (2) 120 gallon. Protection of tanks from internal and external corrosion is accomplished by using corrosive-resistive, double-walled fiberglass reinforced plastic tanks. Each tank is individually monitored by an electronic leak detection system and has spill prevention controls. • CNG Station
The fueling/servicing station provides a structure where workers simultaneously clean the interior of the bus, check and add fluids, fill the fuel tank with compressed natural gas, check tires for underinflation, and walk around the bus inspecting for defects. The fueling area also has vacuums and connections to the money room for collecting fares. The City owns the fueling station but the CNG station is owned and maintained by Clean Energy. 1053 of 1291
9 • General Equipment
o Equipment is inspected on a regular basis, and defective equipment is tagged and taken out-of-service until repairs are made and equipment is in good working order. o Hoists are used daily. Repairs are performed as soon as possible and tagged out until repairs are completed.
o Eyewash stations are flushed and inspected weekly.
o Facilities Work Order requests are available to employees to be completed for any repairs that arise.
o Maintenance schedules for all other equipment is attached as Appendix D

MAINTENANCE SCHEDULES AND FORMS
The Glendale Beeline Transit System utilizes maintenance schedules to identify all specific preventative maintenance actions – and intervals between these actions – for an asset or group of assets.

Maintenance schedules for assets normally are established by the manufacturer and are provided in the owner’s manual. However, when a manufacturer’s maintenance requirements are not kept on file, Glendale Beeline Transit System will contact the original vendor to obtain this information.

Recommended maintenance schedules for equipment and assets included as APPENDIX D. 1054 of 1291
10 APPENDIX A – Maintenance Roles and Responsibilities
Glendale Beeline

MAINTENANCE ROLES AND RESPONSIBILITIES
Responsibilities Last Revised: December 2022
Contractor Contact Name Maintenance Responsibilities
Selected Contractor General Manager Equipment & Shop Maintenance Monarch Information City of Glendale, PWD Communication & Surveillance Systems KONE City of Glendale, PWD Lift Systems
Glendale Fire System City of Glendale, PWD Fire Life Safety CAT USA City of Glendale, PWD Pest Control
Photovoltaic system City of Glendale, PWD
Industrial doors and
gates
City of Glendale, PWD South Coast Industrial Doors
ACCO City of Glendale, PWD HVAC
Reliable Monitoring
Services
City of Glendale, PWD Repairs/calibration/maintenance of the gas system
Multiple Vendors City of Glendale, PWD Plumbing and Electric systems Outside Facility
Security
City of Glendale, PWD Schneider Electric (Andover Security) Majestic Fire City of Glendale, PWD Majestic Fire
Contractor All remaining systems and equipment as listed below.
1055 of 1291
Preventative Maintenance Log
11 Equipment Name: Manufacturer:

Schedule PM Service Task
Established
Service
Interval
Actual
Service
Interval
Date
Service
Completed
By
(Initials)
Next
Service
Due (Cycle
or Date)
Actual
Miles/Cycles
at Service
Date
Service
Completed
By
(Initials)
Next
Service
Due (Miles,
Cycle or
Date)
Actual
Miles/Cycles
at Service
Date
Service
Completed
By
(Initials)
Next
Service
Due (Cycle
or Date)
Standard PM Inspection Includes: List Tasks
Standard Diagnostic and Testing Includes: List Tasks
1056 of 1291
APPENDIX B- Sample Maintenance Log
Glendale Beeline

MAINTENANCE LOG
Completed by: INSERT NAME Last Revised: INSERT DATE
Date Work
Order #
Reason for
Repair
Description of
Work Completed
Completed by: Verification of
Completion
Insert
Date
Insert
Work
Order
Number
Reason for
Repair
Insert Description of
Maintenance Work
Completed
Insert Mechanic
Name/Company
Insert
Name/Signature
1057 of 1291
Equipment Type: Opening
13 APPENDIX C – Maintenance Frequencies & Asset Inventory Note Highlighted items are the responsibility of the contractor for maintenance and repair.

Item Preventative Maintenance Requirement Frequency
Overhead Door (RHX 1/2 HP 110 VOLT SINGLE PHASE)
Electrical Operator Inspect and adjust limit switches Monthly Electrical Operator Inspect and adjust belts
Inspect and adjust brake
Inspect gear reducer Inspect
operator mounting Inspect
and test disconnect
Monthly
Electrical Operator Monthly
Electrical Operator Monthly
Electrical Operator Monthly
Electrical Operator Monthly
Electrical Operator Inspect and lubricate roller chain Monthly Electrical Operator Inspect and tighten all sprockets
Inspect safety labels, placement and condition
Monthly
Electrical Operator Monthly
Electrical Operator Photocell/Sensing edge operational (*If Installed) Monthly Electrical Operator Manual Operation of Door Every 6 Months or 5,000 Cycles Electrical Operator Clutch Adjustment Every 12 Months or 10,000 Cycles Electrical Operator Check for Loose or Missing Hardware Every 12 Months or 10,000 Cycles Electrical Operator Check Limit Position Every 36 Months or 30,000 Cycles Electrical Operator Gear Train Wear Every 36 Months or 30,000 Cycles Overhead Door MODEL 521 ALUMINUM SECTIONAL DOOR
Door Track
Track surface should be maintained free of all oil or
grease Monthly
Door Track
Check tightness of track bolts to angles and fasteners
attaching angle to jambs or snugness Monthly
Door Track Check for track damage Monthly
Door Surface & Hardware
Adjust roller assembly holder so wheel is tight against the track surface of door side. Lightly oil the roller stemand races of the roller assembly wheel. Every 6 Months or as required Door Surface & Hardware Oil the hinge point on all center hinges Every 6 Months or as required Door Surface & Hardware
Check all door hardware fasteners for tightness and
freedom from corrosive activity. Every 6 Months or as required Door Surface & Hardware Inspect bottom seal for damage and replace if necessary Every 6 Months or as required Counterbalance Drum-check set screws for tightness Every 6 Months or as required Counterbalance
Cable-examine for frayed or broken strands. All cables
should be tight when door is closed. Every 6 Months or as required Counterbalance Torsion Spring-lightly oil across the top of springs Every 6 Months or as required Counterbalance
Shaft Bearing-oil each bearing located on the
counterbalance shaft Every 6 Months or as required
1058 of 1291
Equipment Type: Opening
14 Counterbalance
Set Screws-visually inspect all set screws for corrosion and slippage Every 6 Months or as required
Counterbalance Collars-check tightness of set screws Every 6 Months or as required Overhead Door COILING DOOR MODEL 620 STORMTITE
1059 of 1291
Equipment Type: Opening
15 Item Preventative Maintenance Requirement Frequency
Coiling Door
Oil all moving parts except the clutch mechanism on fire doors and the wool pile in the guides on rolling grilles or counter doors. The guides should be lubricated with a
paste wax or silicone spray. Every 3 months
Coiling Door
If electrically operated, check the operator gear reducer for oil leakage. If it is necessary to add oil, use Mobil Synthetic Oil (AGMA 7 #SHC 75W90). Every 3 months
Coiling Door
Check the tension of the roller chain between the
operator and the door sprocket. If too loose, loosen the operator mounting bolts and slide the operator to tighten the chain. Retighten the operator mounting bolts. Every 3 months Coiling Door
Oil the interior roller chain on operators without gear reducer.

Oil all exposed roller chains, and on electric operators, dry lube the limit switch shaft threads.

Every 3 months
Coiling Door Every 6 months
Coiling Door
All bearings provided with grease fittings should be
lubricated. If so equipped, find bearings located in the drive bracket and tension end of the counterbalance. Every 6 months Coiling Door
Fire doors should be drop tested unless more frequent
testing is required by other codes. Always use the Drop Test Instructions located inside the tension headplate
cover Every 6 months
Coiling Door
On crank operated doors and grilles, the crank
assemblies are sealed with grease and should not
require lubrication Every 6 months
1060 of 1291
Maintenance Frequencies Equipment Type: Communications
16 Item Preventative Maintenance Requirement Frequency
Data Projector
None
Network Video Recorder
None
Video Surveillance
None
1061 of 1291
Maintenance Frequencies Equipment Type: Electronic Safety 17 Item Preventative Maintenance Requirement Frequency
VAV Controls LS19L0044
None
Unit AOR8/ AOR16
None
Xtra Brite 105XBri
None
Startup Basics Guide 3500 OI
None
Relay Module SEC 4855
None
Gas Detector SEC 3000
Sensing element 2 years
Cable Specs C2537
None
Electronic Siren SST3MV
None
HWF2 COM SERIES
None
Fire Alarm Control Panels MS5UD-MS10UD
None
Commercial Fire Communicate HWF2A-HWF2V
None
Transmitter Sec 3120
None
1062 of 1291
Maintenance Frequencies Equipment Type: Exterior Improvements 18 Item Preventative Maintenance Requirement Frequency
Landscape & Irrigation
None
Slide gate operators
Operator testing Monthly basis
Retroreflective Photoeye
None
Liftmaster
None
1063 of 1291
Maintenance Frequencies Equipment Type: Finishes
19 Item Preventative Maintenance Requirement Frequency
Paul M. Wolff Co. (Coated Floors)
Coated Floors Scrub any liquid spill
Sweep floors with a broom or mechanized
sweeping equipment. *If using a mechanized
sweeper, be sure to use a soft bristle brush.
(Bassine)
Scrubbing of all high traffic areas
Scrub areas where oil and grease are
prevalent. A general-purpose cleaner is
recommended.

Scrubbing of all floors
Immediately
Coated Floors Daily
Coated Floors Daily
Coated Floors Daily
Coated Floors Weekly
Paul M. Wolff Co. (Sealed Floors)
Sealed Floors Scrub any liquid spill
Sweep floors with a broom or mechanized
sweeping equipment. *If using a mechanized
sweeper, be sure to use a soft bristle brush.
(Bassine)
Scrubbing of all high traffic areas
Scrub areas where oil and grease are
prevalent. A general-purpose cleaner is
recommended.

Scrubbing of all floors
Immediately
Sealed Floors Daily
Sealed Floors Daily
Sealed Floors Daily
Sealed Floors Weekly
1064 of 1291
Maintenance Frequencies Equipment Type: Equipment
20 Item Preventative Maintenance Requirement Frequency
J.E. Adams Commercial Vacuums (Model 9225-9235)
Commercial Vacuum Shake down filter bags Weekly
Commercial Vacuum Check vacuum hose for cracks Weekly
Commercial Vacuum Empty dirt bin from canister On a regular basis Commercial Vacuum Inspect wires and connections for wear and Periodically Commercial Vacuum
Disconnect power, check motor brushes for wear.

Motor brushes should be replaced if less than 3/8" Every 3 Months Commercial Vacuum Replace and launder vacuum bags Every 2-3 Months Commercial Vacuum Clean canister with a stainless steel cleaner As Needed Champion Electric Drive Air Compressors and Units (R-Series) Air Compressor
Check oil level on both compressor and engine if
equipped. Add quality lubricating oil as required.

See Section on "Oil Specifications"
Drain moisture from tank by opening tank drain
valve located in bottom of tank. Do not open drain
valve if tank pressure exceeds 25 PSIG
Turn off compressor at the end of each day's
operation. Turn off power supply at wall switch.

Clean dust and foreign matter from cylinder head,
motor, fan blades, air lines, intercooler, and tank.

Remove and clean intake air filters
Check V-belts for proper alignment and tightness
Remove bolts and guard to access compressor
drive
Check and set proper tension
If necessary, loosen mounting hardware which
secures motor to base. Slide motor within slots
of baseplate to achieve proper tension
Check the alignment of pulleys. The compressor
flywheel and motor sheave should be aligned
within ±1/2° with notched belts and ±2° with
wrapped belts. Adjust if necessary.

Tighten mounting hardware to secure motor on
base
Re-install guard and secure with bolts
Change crankcase oil.

Check entire system for air leakage around
fittings, connections, and gaskets, using soap
solution and brush
Tighten nuts and cap screws as required.

Check and clean compressor valves. Replace
valves when worn or damaged. Replace valve
gaskets after each inspection.

Pull ring on all pressure relief valves to assure
free movement.

Daily
Air Compressor Daily
Air Compressor Daily
Air Compressor Weekly
Air Compressor Weekly
Air Compressor Weekly
Air Compressor Weekly
Air Compressor Weekly
Air Compressor Weekly
Air Compressor Weekly
Air Compressor Weekly
Air Compressor Weekly
Air Compressor
Every 90 days or 500
hours maintenance
Air Compressor
Every 90 days or 500
hours maintenance
Air Compressor
Every 90 days or 500
hours maintenance
Air Compressor
Every 90 days or 500
hours maintenance
Air Compressor
Every 90 days or 500
hours maintenance
Champion CFL Series Compressed Air Filters (CFL20-CFL780) Filter Element Grade D (Dry desiccant after filter)
Replace when pressure
drop reaches 6 PSI or
annually whichever
occurs first
Filter Element Grade A (Mechanical separator)
Replace when physically
damaged 1065 of 1291
Maintenance Frequencies Equipment Type: Equipment
21 Filter Element Grade B,C,E,F
Replace when pressure
drop reaches 6 PSI or
annually whichever
occurs first
Filter Element Grade G (Activated carbon filters)
Replace when odor can
be detected downstream
of the filter.

Champion CRPC Series Refrigerated Type Compressed Air Dryer Dryer Check the operation of the no loss drain valve Daily Dryer
Inspect condenser coils, remove dirt or other
particles with compressed air from OSHAapproved air nozzle that limits its discharge pressure to 30 psig (2.1kgf/cm2) Monthly
Dryer Replace the drain service unit Annually
Dryer
*Units purchased with mounted filtration, replace
pre filter and after filter elements. Annually
Kraus Global Dispensing Solutions Fleet Series (High Style) CNG Dispenser CNG Dispenser Inspect fill hoses and breakaway components At Startup CNG Dispenser
Tighten all electrical connections and check all
harness connections At Startup
CNG Dispenser Dispenser leak test At Startup
CNG Dispenser
Inspect the dispenser and all of its components. If
any damages are found, vent, disconnect AC
power, and disallow further use until maintenance
authority can repair the damages. Daily
CNG Dispenser Drain dispenser filters Daily
CNG Dispenser
Change the filter elements-it is common that
above normal amounts of debris or liquids from
newly installed pressure lines may be present 2 Weeks After Startup CNG Dispenser Inspect fill nozzle seals for leaks and wear Every 2 Weeks CNG Dispenser
Inspect flow control or sequencing valves during
filling operation Every 2 Weeks
CNG Dispenser Inspect the sequencing valves for leaks Every 2 Weeks CNG Dispenser Inspect fill hoses and hose breakaway Every 2 Weeks CNG Dispenser Change dispenser filters Every 6 Months
CNG Dispenser Dispenser leak test Every 6 Months
CNG Dispenser
Visual leak inspection of pressure relief device-if
internal leakage has occurred there will be visible
frosting on the outlet tubing Every 6 Months
CNG Dispenser
Tighten all electrical connections and check all
harness connections Annually
CNG Dispenser Rebuild sequencing valve Annually
CNG Dispenser Inspect fill nozzle valve, rebuild if necessary Annually CNG Dispenser Inspect pressure regulator, rebuild if necessary Annually CNG Dispenser Replace fill hose Every 2 Years
CNG Dispenser Recertify pressure relief device Every 5 Years Husky 1050A UL-Listed Diaphragm Pumps
Diaphragm Pumps
Check all hoses for wear or damage replace as
necessary Each Use
Diaphragm Pumps
Check to be sure all threaded connections are
tight and leak free Each Use
Diaphragm Pumps Check fasteners Each Use
Diaphragm Pumps Tighten or re torque fasteners
As necessary/Every 2
Months
Pulse, SDP and SDM Metered Dispense Valve Repair 1066 of 1291 Maintenance Frequencies Equipment Type: Equipment
22 Airflow Systems Dust-Pak Dust Collector Models PCH-1,DCH-1, and DTH-800 Dust Collector
The following items should be cleaned, repaired or
replaced as needed. These items include motors,
blower wheels, friction join of arms, pickup-hose,
and gaskets.

Twice a year or as
necessary
Dust Collector
Check for dirt build-up on roller wheel and other
rotating parts and clean As necessary
Dust Collector Add a drop of oil on the caster wheel bearings Occasionally 5:1 Fire-Ball 300 Pump
Airflow E-Z ARM High Flow Extraction Arms
External Arm
Check base bearings under normal usage for any
signs of deterioration or cracking Twice a year
External Arm Check all mounting bolts for tightness Twice a year Hotsy 900/1400 Gas-Fired Series
Pump
During the break-in-period, make sure the oil
is changed after the first 25 hours of operation.

Every 3 months or 300
hours of operation
whichever comes first.

Pump Motor Oil Pump per instructions on motor nameplate Annually Gas Burner
It is recommended that the gas burner be
serviced. Contact your local service center Annually or as needed Heating Coil
Coil Descaling: In hard water areas, scale buildup
within the heating coil will occur. Scale deposits
will decrease the water temperature rise and may
eventually clog the heating coil. Contact your local
service center when descaling is needed As necessary
Heating Coil
Coil Desooting: Poor grades of fuel oil or
inadequate combustion air will cause heavy soot
buildup on the outside surface of the heating coil.

These deposits will insulate the coil. This will
restrict the airflow through the coil, further
aggravating the soot buildup. Contact your local
service center when desooting is needed As necessary
Nederman Electric Motor Driven Exhaust Hose Reel
Exhaust Hose Reel Check that the reel is secured in the ceiling or wall Annually Exhaust Hose Reel Check the duct connections for leakage Annually Exhaust Hose Reel Check the hose for damage Annually
Exhaust Hose Reel Check the coiling function of the hose Annually Exhaust Hose Reel
Check the hose connection in the connection
piece inside the drum Annually
Exhaust Hose Reel
Check that there is enough suction in the exhaust
hose. If not check the fans rotation direction
and/or damper function. Check the hose for holes Annually Interclean Beeline Transit Bus Wash
Wash Bay
Check all piping for leaks or loose mounting
brackets Daily
Wash Bay
Check the Wash Bay drain trenches for debris,
heavy accumulation of sediments that may clog
the drain, etc. Daily
Wash Bay
Check all fixed spray nozzles for abnormal spray
pattern that indicates a clogged or worn nozzle or
for any other damage. Service or replace as
required Daily
Wash Bay
Check all Centri Spinner wash heads for damage
or clogged condition or for any other damage. Daily
1067 of 1291
Maintenance Frequencies Equipment Type: Equipment
23 Wash Bay
Check all photo eyes for damage. Replace
damaged or defective units Daily
Wash Bay
Inspect the tire guides and arch support legs;
tighten any loose anchors Daily
Wash Bay Verify the entrance traffic light is operational Daily Equipment Area
Check all plumbing and tanks for leaks or loose
mounting brackets. High pressure arch brackets
must be secure to avoid damage. Daily
Equipment Area
Verify the salt level in the water softener brine
tank. Maintain at no less than 50% level with high
quality water softener salt Daily
Equipment Area
Check the hardness of the water flowing into the
chemical modules using test kit: CH44-00
(Interclean) Daily
Equipment Area
Verify the acid detergent tank level. Refill or
replace as required with InterPower Acidic Fleet
Wash™ detergent Daily
Equipment Area
Verify the alkaline detergent tank level. Refill or
replace as required with InterPower Truck and
Transit Wash™ detergent Daily
Equipment Area
Change the seals in the Dosatron chemical
injection pumps per manufacturer's
recommendations
Inspect the tubing that supplies concentrated
detergent to the chemical module for kinks, leaks,
etc. Inspect and, if necessary, clean the foot
valves inside the detergent tank(s). Follow all
safety procedures when working around
concentrated detergents.

Service the 1-hpFWS-P1 Booster Pump per
manufacturer's instruction
Service the 3-hp ROS-P3 Concentrate Pump per
manufacturer's instruction
Service the 5-hp ROS-P4 Permeate Pump per
manufacturer's instruction
Service the75-hpEQ-P1 High Pressure Pump per
manufacturer's instruction
Service the 7.5-hp EQ-P2 Sump Pump per
manufacturer's instruction
Service the 2-hp EQ-P3 Circulation Pump per
manufacturer's instruction
Service the Bioremediation Pump EQ-P4 per
manufacturer's instruction
Drain the air compressor tank to remove any
condensed moisture. Check/change oil in the
compressor as required by manufacturer (Mi-T-M
Model AM1-PE15-20M)
Inspect the Settling Pit for accumulated
sediments, trash, etc. Clean out the pit system on
a regular schedule that is dictated by your wash
types and frequency. The pit should be inspected
daily. Failure to keep the Settling Pit cleaned out
may result in premature pump wear and failure
Annually
Equipment Area Daily
Equipment Area As Needed
Equipment Area As Needed
Equipment Area As Needed
Equipment Area As Needed
Equipment Area As Needed
Equipment Area As Needed
Equipment Area As Needed
Equipment Area As Needed
Settling Pit Daily
1068 of 1291
Maintenance Frequencies Equipment Type: Equipment
24 Inspect the pit water level. If you have enabled
automatic pit refilling (manual valve BV01 open)
and the pit is refilling frequently you may have
underlying problems, such as leaking, clogged
Settling Pit Wash Bay drains, etc. Daily
Robinair Model 17800C
Vacuum Pump Change filter
Dependent on type of
refrigerant refer to filter
maintenance.

Vacuum Pump Change vacuum pump oil When filter is replaced.

Vacuum Pump Check casters and wheels for ease of operation Monthly Vacuum Pump Check scale calibration Monthly
Vacuum Pump Check machine for leaks Monthly
Vacuum Pump Clean airflow outlet panel Monthly
Vacuum Pump Clean cabinet and control panel Monthly
Vacuum Pump DOT tank inspection
Verify DOT tank
inspection
Vacuum Pump
Inspect power cord and hoses for cuts and
abrasions Daily
Vacuum Pump Pressure test Every 10 years
Oil King and Coolant King Models 238886 Series D, 248632 Series D, 243650 Series A Graymills Handi-Kleen Parts Cleaners Solvent Models PL36 and PL422 Fusible Link PL422
Replace anytime damage is present or no longer
holds lid open As needed
Tank Clean tank As needed
Makita Portable Cut-Off
Carbon Brushes Create limit mark, remove and check the brushes. Regularly Carbon Brushes
Replace when they wear down to the limit mark.

Both should be replaced at the same time with
identical carbon brushes. As needed
Graco Pulse SPD, and SDM Metered Dispense Valve Repair
Tyre Changer Model RWC26HWSB
Tyre Changer
Complete check on all controls ensuring that they
provide the specified actions Monthly
Tyre Changer
Lubricate the sliding guides (mandrel and roll
holder arm) Every 100 working hours
Tyre Changer Grease all moving parts of the machine Monthly Tyre Changer
Check the oil level of the oil pressure unit and, in
case, carry out the filling up with hydraulic oil
having a viscosity degree suitable for the average
temperature of the country where the machine is
installed. Periodically
Tyre Changer
Complete replacement of hydraulic oil of same oil
pressure unit Annually
Tyre Changer
Check the oil level of the reduction gear and
eventually reset the level. Every 100 working hours
Tyre Changer Check operation of the safety devices Weekly Tyre Changer
Clean the inner and outer guides of the mandrel
and of roll support arm Every 50 working hours
Halo™ Combination Drench Shower and Eyewash or Eye/Face Wash S19314 Series Activation must be conducted on all plumbed
emergency equipment to ensure a suitable
flushing fluid supply is present and any sediment
Supply Line build-up in the supply line is cleared. Weekly Graco SD and XD Series Hose Reels 1069 of 1291
Maintenance Frequencies Equipment Type: Equipment
25 Nederman Fan N10/16/24/27/29/40
Fan
Touch fan castings and notice if the fan vibrates in
an abnormal way Annually
Fan
Dismount the fan and clean the impeller. Use
breathing mask. Annually
Fan
Check fans suction capacity, check that motor
shaft rotates in the right direction, check that
ducts are not blocked. Annually
Fan Check the electrical installation Annually
Fan
Check that the main connection cable is not worn
or damaged. Annually
Fan If fan is mounted check the fitting Annually
Fan Check and tighten any loose duct connections Annually Fan Check that the guard nets are in position Annually
Tennant T600E/T600 Walk Behind Floor Scrubber
Scrubber Drain and rinse out recovery tank Daily
Scrubber Remove debris tray and empty Daily
Scrubber Remove and clean the float shut off screen Daily Scrubber Drain and rinse out the solution tank Daily
Scrubber
Disk scrub head, scrub head skirt, orbital scrub
head, squeegee blades inspect and turn over
when worn or replace. Daily
Scrubber
Clean the outside surface of the machine with an
all-purpose cleaner and damp cloth. Daily
Scrubber
Remove and clean debris in cylindrical brush
scrub head Daily
Scrubber
Refill the severe environment tank with a
recommended cleaning detergent at full
concentration Daily
Scrubber
Automatic battery watering option, refill tank with
distilled water Daily
Scrubber Charge batteries Daily
Scrubber Check the electrolyte level in each battery cell Weekly Scrubber Check for liquid in the battery compartment Weekly Scrubber
Inspect and clean the seal on the recovery tank
lid. Replace lid if damaged. Weekly
Scrubber
Remove the drip trap cover from squeegee and
clean reservoir Weekly
Scrubber
Rotate cylindrical brushes from front to rear,
replace if worn Weekly
Scrubber
Drain solution tank. Remove the solution tank
filter and clean screen
After every 50 hours of
use
Scrubber
Check the tire pressure and ensure its set to the
correct tire pressure psi
After every 50 hours of
use
Scrubber
Remove debris build up from underside of
cylindrical scrub head, including the idler plates
and drive hubs
After every 50 hours of
use
Scrubber
If machine is equipped with the optional watering
system, check hoses for leaks, loose hose
connections and for damage or wear. Replace
system if damaged.

After every 100 hours of
use
Scrubber Lubricate rear casters with a grease gun.

After every 100 hours of
use
1070 of 1291
Maintenance Frequencies Equipment Type: Equipment
26 Check batteries for loose battery connections and
clean the surface of the batteries, including After every 200 hours of Scrubber terminals and cable clamps to prevent corrosion use Scrubber Replace motor carbon brushes
After every 200 hours of
use
Scrubber Replace belts
After every 200 hours of
use
1071 of 1291
Maintenance Frequencies Equipment Type: Furnishings
27 Item Preventative Maintenance Requirement Frequency
Samsung Dishwasher DW60R2014 Series
N/A Dishwasher Remove particles trapped in filter After each wash cycle N/A
Dishwasher
Turn off the water supply to the appliance and
leave the door slightly ajar so moisture and
odors aren’t trapped. After each wash cycle
N/A Dishwasher Clean the spray arms Regularly
N/A
Dishwasher
Clean the edge around the door with a soft
cloth dampened in warm water Regularly
LG Refrigerator
Refrigerator Replace water filter Bi-annually
Refrigerator Clean inside of refrigerator and freezer Monthly Refrigerator Clean back cover Bi-annually
LG Electric Convection Built-In Oven
Vizio TV
N/A None
1072 of 1291
Maintenance Frequencies Equipment Type: Fire Suppression 28 Item Preventative Maintenance Requirement Frequency
Viking VFR-400 Releasing Control Panel
Control Panel
Test batteries per local and national
standards. Replace batteries if necessary. Every 4 years or sooner Shelton Fire Sprinkler System
None
1073 of 1291
29 Maintenance Frequencies Equipment Type: HVAC
Item Preventative Maintenance Requirement Frequency Notes

O&M HVAC
Heat Sink Temperature Check and Cleaning Every 6 to 12 months Main cooling fan replacement every 5 years
internal enclosure cooling fan replacement every 3 years Capacitor change every 10 years
Replace drive manual fan every 6 years
check/replace R7/R8 enclosure inlet air filter check every 3 months, replace as needed check/replace R7/R8 enclosure exhaust air
filter
check every 6 months. Replace as needed
HVAC Control Panel Battery Change every 10 years
O&M Plumbing
Gas Water Heater
tank Sediment Removal monthly flushing required
Anode rods Inspect Semi- annually replace if required
relief valve Check operation Semi- annually
Blower Clean inlet screen as required use soft brush
vent & air intake system inspect every 3 months joints should be sealed Ignition System inspect annually clean of dust and dirt Vent Terminal Free of Shrubs & debris monthly remove cause of restriction combustion system inspect monthly confirm S-OP
Condensate Line Inspect monthly Remove restriction
Sloan Flushometer
Handle Assembly inspect for leaks every 4 years
Vacuum Breaker inspect for leaks Every 4 years
Inside over
Diaphragm kit every 5 years
stop assembly
Brass parts inspect finish every 20 years
flanges and connection inspect finish/threads every 20 years batteries blinking LED every 6 years
sensor ring cover assembly inspect for leaks every 7 years actuator cartridge
assembly
leaking around button every 4 years
solenoid inspect for leaks/malfunction every 7 years
hydraulic push button asse leaking around button every 4 years Piston kit-GEM-2 inspect for leaks every 4 years
piston kit-Crown inspect for leaks every 5 years
1074 of 1291
Maintenance Frequencies Equipment Type: Electrical
30 Item Preventative Maintenance Requirement Frequency
Emergency Lighting
Central Inverter 175W-1100W Single Phase
Test Unit
Perform manual test only when critical load
disconnected but not required. Output voltage
should be present. Confirm operations of Front
Panel Indicators
All connections are tight. Connections have
nocorrosion. (Clean if necessary).

Unit must be shut down during this service.

Inspect air vents and clean if necessary. Clean
excessive dust from inside cabinet
every 3 months
Inspect Batteries every 6 months
Clean Unit every 12 months
Room Controller WRC-3160WUL-3924
None
Lighting Control System WLC 3150
None
Eoton Transfer switch 40-1200A
Transfer switch
Make the non-automatic transfer
switch equipment safe for inspection
Inspect the structure area for safety hazards or
potential maintenance problems
Regular basis
Regular basis
Inspect the power contactor for dust, dirt, soot,
grease, moisture, or corrosion Regular basis
Check for material integrity, uneven wear,
discoloration, or loose
hardware. Regular basis
Check the terminals and connectors for
looseness or signs of overheating.

Exercise the power contactor if it is not often
exercised while in operation. This will permit a
“wiping” action by the contacts.

Return the non-automatic transfer switch
equipment to service
Regular basis
Regular basis
Regular basis
Power R-Line switch board
None
Wave Rider
1075 of 1291
Maintenance Frequencies Equipment Type: Electrical
31 UPS operator maintenance consists of the basic
tasks in this section. Other maintenance
functions require factory Certified Service
personnel.

IR Setting Unit WIR3110
None
1076 of 1291
32 1077 of 1291
Performance Bond

Page 1 ends

Glendale City CouncilOctober 10, 2023

Glendale City Council
October 10, 2023