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Fee Study Results
GLENDALE, CA
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GLENDALE, CA
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1. Project Background
2. Methodology
3. Sample Fee Calculations
4. Cost Recovery Considerations
AGENDA
Fee Study
Study Objectives
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Streamline Fee Structures
Consolidate and expand fees where appropriate to
better reflect existing services.
Average Time Assumptions
Identify the average level of effort associated with
different permits and applications.
Fully Burdened Hourly Rates
Determine direct and indirect costs associated with
staff time.
Comparative Survey
Benchmark against other jurisdictions.
Compliance with Prop 218 and 26
Ensure that the current fees do not exceed direct and
indirect costs .
Updated Fee Schedule
Provide an updated fee schedule reflective of current costs.
Study Background
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• City last conducted a fee study in 2014.
• Annual CPI Adjustments applied
• It is best practice to conduct a comprehensive update every 3-5 years. • Current study reviewed all citywide fees for service. • Comparative Survey was conducted of surrounding jurisdictions for sample of fees from each Department.
Methodology
Avg staff time by
Position Title per
Permit / Application
Fully Burdened
Hourly Rate per
Position Title
Full Cost
The methodology is based on a ”bottom-up” approach, which is considered the most defensible approach for establishing the full cost.
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Fully Burdened Hourly Rates
• Budgeted Salaries and Benefits assigned at
the position level.Salaries & Benefits
• Total available hours subtracting average sick,
vacation, holidays, etc.Productive Work
Hours
• Services and supplies such as internal service
charges, fuel charges, etc.
Services & Supplies
Overhead
• Administration divisions, supervisory, and
clerical staff support.
Departmental
Overhead
• City Clerk, Finance, Human Resources and
other City indirect support.Citywide Overhead
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Cost Recovery Considerations
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• No fee can be set at more than 100% cost recovery. Any fees showing over- recovery will need to be reduced.
• Any state or local / ordinance based fees would remain unchanged. • Fees should be annually updated based upon local CPI per best practices. • Setting fees at less than 100% cost recovery, means fees are subsidized through other funding sources.
• Typical considerations for lower cost recovery is given to fees that:
Encourage compliance (i.e., water heaters, fire prevention permits, etc.) Don’t serve as barrier to entry (i.e., appeals, etc.) Questions
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Citywide User Fee Study
Departmental Recommendations
Total Impacted Fees
Department/Division
New
Service
New Existing
Service Increase Decrease Modification
No
Change Total Deletion
Various (City Clerk, Filming
& Special Events,
Miscellaneous)
2 3 32 4 3 22 66 13
Community Development 18 4 251 86 72 31 462 67
Community Services &
Parks - 134 2 3 123 262 279
Fire 7 23 113 20 15 14 192 6
Glendale Water & Power 1 5 76 6 27 2 117 6
Library, Arts & Culture 13 43 5 11 20 92 33
Police - 18 - 1 3 22 3
Public Works 8 8 42 16 4 4 82 25
Grand Total 49 43 709 139 136 219 1,295 432
9 Citywide User Fee Study
Cost Recovery
Potential Revenue Impact
(In Millions)
Fund
Full Cost
Recovery
Recommended
Cost Recovery
General Fund $7.6 $4.0
Non-General Fund $1.7 $1.4
Grand Total $9.3 $5.4
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Sample of Fees with 100% Cost Recovery
Department/Division Fee Title Total Cost
Recommended
Fee
Jurisdictional
Average
CDD – Planning Accessory Dwelling Unit Review $350 $350 $1,415 CDD – Planning
Conditional Use Permit New Projects-Up
to 50 res. Units, or commercial or
industrial projects with up to 20,000 sq. ft.
of floor area
$5,964 $5,964 $8,853
CDD – Planning Lot Line Adjustment $2,097 $2,097 $2,930 GWP – Customer
Service New Account Setup $20 $20 $35
Police Vehicle Impound Release Fee $125 $125 $155
PWD – Maintenance Street Tree Permit Application Fee $205 $205 $213 PWD – Engineering
Land Development - Improvement Plan
Check Fees Based on 20 Scale Plans Up to
Three Reviews (Title and General Notes
Sheets without Plan, Profile or Details is
1/4 of Flat Fee per Sheet)
$6,051 $6,051 $4,947
PWD – Engineering Sidewalk Dining Permit – New $664 $664 $684 11 Citywide User Fee Study
Sample of Fees Below 100% Cost Recovery
Department/Division Fee Title Total Cost
Recommended
Fee
%
Recovery
Jurisdictional
Average
Community Services &
Parks
Field Rental Fees – Sports Complex
Soccer #4 – Weekday Rates $120 $60 50% $29
Community Services &
Parks
Civic Auditorium Fees – Upper
Level/Weekend $475 $144 30% $199
Library
Central Library – Main Reading Room
Rental – Standard/Private $4,000 $3,336 83% $3,930
12 Citywide User Fee Study
New Fees
• Sample of New Fees associated with new services
Department/
Division Fee Title
Total
Cost
Recommended
Fee % Recovery
CDD – Housing
City Coordinated Lottery – Non-
Electronic Application Submittals $95,342 $80,000 84%
Fire - Prevention
Seasonal Pumpkin and/or
Christmas Tree Lot Plan Check $153 $153 100%
GWP – Electric Electrical Research $172 $172 100%
• Sample of New Fees added associated with existing services Department/Division Fee Title
Recommended
Fee
Fire – Emergency Medical Services (Various) Per LA County Fee Schedule 13 Citywide User Fee Study
Sample of Deleted Fees
Department/Division Fee Title Reason
CDD – Licensing Various Animal License related fees Services are currently contracted out Community Services &
Parks
Various Non-Profit and Commercial
Rate fees related to rentals and
programs
To simplify the schedule of fees; a reference
will be added to the applicable standard rate
fees on the fee schedule with a % discount
that will be applied for non-profit customers
and the rate factor that will be applied for
commercial customers meeting a certain
criteria
Finance Budget Book Available on the City’s website and hard copies are available for review at City library branches
Library
Various Lost/Destroyed Materials and
Supplies fees Deleted to be combined into one single fee 14 Questions & Comments
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