Cities Index.
CC_06042024_Exhibit_2_4c

Glendale City Council
June 4, 2024

Document
CC_06042024_Exhibit_2_4c
Meeting
June 4, 2024
Body
Glendale City Council
Original file
122 KB
Text extracted from the city's file for reading and search. Open the original on glendaleca.primegov.com. That file is the official record.

SOFTWARE 2024/2025 2025/2026 2026/2027 2027/2028 2028/2029 NorthStar CIS 171,129.66$ 179,686.14$ 188,670.45$ 198,103.97$ 208,009.17$ Portal Maintenance 33,173.58$ 35,163.99$ 37,273.83$ 39,510.26$ 41,485.78$ mCARe 21,571.10$ 22,865.36$ 24,237.28$ 25,691.52$ 26,976.10$ EIS 6,424.67$ 6,745.90$ 7,083.19$ 7,437.35$ 7,809.22$ Meter Exchange 12,760.13$ 13,398.13$ 14,068.04$ 14,771.44$ 15,510.01$ Itron/Meter Xchange Interface 4,444.73$ 4,666.97$ 4,900.32$ 5,145.34$ 5,402.60$ Database - Support 1,777.08$ 1,865.94$ 1,959.23$ 2,057.20$ 2,160.06$ AP Bundle 21,772.68$ 22,861.32$ 24,004.38$ 25,204.60$ 26,464.83$ eDocs 1,880.63$ 1,974.67$ 2,073.40$ 2,177.07$ 2,285.92$ Custom Modifications 25,127.80$ 26,384.19$ 27,703.40$ 29,088.57$ 30,543.00$ NEP (Net Meter) 4,431.00$ 4,652.55$ 4,885.18$ 5,129.44$ 5,385.91$ GUI 150 19,144.07$ 20,101.28$ 21,106.34$ 22,161.66$ 23,269.74$ GUI for Test Server -6 765.77$ 804.05$ 844.26$ 886.47$ 930.79$ eDocs Integration Support 1,880.55$ 1,974.58$ 2,073.31$ 2,176.97$ 2,285.82$ Development Instance 3,213.00$ 3,373.65$ 3,542.33$ 3,719.45$ 3,905.42$ SmartVx Subscription 71,925.00$ 75,521.25$ 79,297.31$ 83,262.18$ 87,425.29$ Subtotal 401,421$ 422,040$ 443,722$ 466,523$ 489,850$ DataVoice Outage Management System
Outage Management System (OMS) 29,830.34$ 31,918.46$ 34,152.76$ 36,543.45$ 39,101.49$ I ntegrated Voice Recognition (IVR) 24,655.38$ 26,381.25$ 28,227.94$ 30,203.90$ 32,318.17$ OMS Mod Fees 29,470.00$ 31,532.90$ 31,532.90$ 33,740.20$ 33,740.20$ Subtotal OMS 83,955.72$ 89,832.61$ 93,913.60$ 100,487.55$ 105,159.86$ Total Software Support 485,377$ 511,873$ 537,636$ 567,011$ 595,010$ Invoice Cloud EBPP (electronic bill
presentment and payment) 260,000.00$ 260,000.00$ 260,000.00$ 260,000.00$ 260,000.00$ Text Messages (Text Power) $43,000.00 $43,000.00 $ 43,000.00 $ 43,000.00 $ 43,000.00 Total for EBPP 303,000.00$ 303,000.00$ 303,000.00$ 303,000.00$ 303,000.00$ TOTAL Support & Maintenance
C106037 788,377$ 814,873$ 840,636$ 870,011$ 898,010$ 4,211,906$
EBPP Fees
Bill Portal Access Fee 150.00$ per month
Credit Card Transaction Fee 0.50$ per item
EFT/ACH Transaction Fee 0.35$ per item
Budget Year 2024/2025 2025/2026 2026/2027 2027/2028 2028/2029 Standard Hourly Rate 245.00$ 250.00$ 255.00$ 260.00$ 265.00$ After Hours Rate 368.00$ 375.00$ 383.00$ 390.00$ 400.00$ SOFTWARE IMPLEMENTATION AND PROFESSIONAL SERVICES C106038 5 Year Extended Pricing
Total Contract FY 24/25 through FY 28/29
*Invoice Cloud Fees are paid on a monthly, per tranaction basis at a rate of $0.35 for eCHECK/ACH and $0.50 per credit card transaction, not including monthly access and license fees.

EXHIBIT B- Fee Schedule 2024/2025 through 2028/2029
SUPPORT AND MAINTENANCE AGREEMENT C106037
EXTENDED 5-YEAR PRICING
Price

BUDGET YEAR

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