C:\PGCompilerService\temp\glendale\MeetingId_10635\Packet\Pdf\59339\15217\1.docx RESOLUTION NO.______________
A RESOLUTION OF THE COUNCIL OF THE CITY OF GLENDALE,
CALIFORNIA, DISPENSING WITH COMPETITIVE BIDDING AND
AUTHORIZING THE CITY MANAGER TO ENTER INTO A CONTRACT WITH MOETIVATIONS, INC.
WHEREAS, the Glendale Fire Department operates the Verdugo Fire Communication Center (hereafter "VFCC"), which provides fire and EMS dispatch services to the cities of Glendale, Pasadena, and Burbank and all Area C cities; and WHEREAS, VFCC is currently facing a critical staffing shortage, with only nine of the approved fifteen Fire Communications Operator (FCO) positions filled and the recent unexpected resignation of a probationary FCO and the departure of a cost-shared Fire Department employee have further strained staffing levels; and
WHEREAS, this shortage has led to an increase in sick callouts and requests to fill vacancies, extended work hours, and operations at or below minimum staffing levels and the resulting stress and fatigue are impacting personnel, and maintaining proper staffing is especially critical with the upcoming fire season and the need to support complex emergency incidents; and WHEREAS, VFCC has exhausted the eligibility list from the previous FCO recruitment and a new recruitment for Fire Communications Operator Trainee (FCO-T) is currently in progress; however, hiring is not expected until December 2025, with qualification as an independent call-taker possible by March 2026, creating a staffing gap for qualified call-takers of approximately six months; and
WHEREAS, to help bridge this gap, VFCC has engaged in conversations with Moetivations, Inc., a dispatcher-on-demand service, which will provide one call-taker for each of the two daily 12-hour shifts, for a period of six months. Moetivations is the best qualified to provide 911 call-takers by employing veteran 911 dispatchers, which are already familiar with VFCC’s phone systems and computer-aided dispatch program; requiring minimal training before assuming call-taking duties on the dispatch floor; and
WHEREAS, Moetivations will handle both administrative and emergency calls and are qualified to provide Emergency Medical Dispatch (EMD) instructions, such as CPR and other life saving techniques; and
WHEREAS, there is one other agency that provides this service, but they do not provide the same level of coverage and were more costly;
NOW THEREFORE BE IT RESOLVED BY THE COUNCIL OF THE CITY OF GLENDALE:
1. That the foregoing facts are deemed to be true and correct and a basis for dispensing with competitive bidding and the Council hereby finds that it is in the best interests of the City to dispense with competitive bidding.
2. The City Manager is hereby authorized to enter into an agreement with Moetivations, Inc. to provide services described in the August 26, 2025 staff report in an amount not C:\PGCompilerService\temp\glendale\MeetingId_10635\Packet\Pdf\59339\15217\2.docx to exceed $585,231 and a contingency of $58,523, for a total value of $643,754, for a period of six months.
3. Such agreement shall be approved as to form by the City Attorney.
Adopted this __________ day of ______________________, 2025. _________________________________
Mayor
ATTEST:
_______________________________
City Clerk
STATE OF CALIFORNIA )
) SS
COUNTY OF LOS ANGELES )
I, Dr. Suzie Abajian, Clerk of the City of Glendale, certify that the foregoing Resolution No. ________________ was adopted by the Council of the City of Glendale, California, at a regular meeting held on the _______ day of ____________________, 2025, and that same was adopted by the following vote:
Ayes:
Noes:
Absent:
Abstain:
________________________________
City Clerk