Agenda packet, special meeting — Glendale City Council, January 27, 2026

A G E N D A
SPECIAL MEETING: GLENDALE CITY COUNCIL

COUNCIL CHAMBERS
613 E. Broadway, 2nd Floor
Glendale, CA 91206
JANUARY 27, 2026 – 3:00 PM

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PUBLIC COMMENT GUIDELINES
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JANUARY 27, 2026 – 3:00 PM

ROLL CALL
-
3:00 PM
-
Report of the City Clerk of the City Council, re: Posting of Agenda. The Agenda for the Tuesday, January 27, 2026 Special Public Meeting of the City Council was posted on January 23, 2026, on the Bulletin Board Outside City Hall.

SPECIAL PUBLIC MEETING
of the City Council is hereby called to meet at

3:00
PM
on
Tuesday, January 27, 2026
, in the Council Chamber, 613 E. Broadway, 2nd Floor
,
Glendale, CA 91206 to consider the following item(s) of business, to wit;

1. Community Services and Parks, re:

Approval of Revised Draft Request for Proposals
(RFP) for Tennis Operations at Glorietta Park
a. Motion approving a draft RFP for T ennis Operations at Glorietta Park revised pursuant to feedback received from the City Council on June 10, 2025, and September 30, 2025, subject to revisions not affecting the substantive Basis for Award and Evaluation Criteria or process for Selecting an Operator

2. Management Services, re: Montrose Shopping Park Business Improvement District Annual Work Plan (Budget) for Calendar Year 2026
a. Motion to accept Montrose Shopping Park Association 2026 Budget and Work Plan

ADJOURNMENT

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CITY OF GLENDALE, CALIFORNIA

REPORT TO THE SPECIAL CITY COUNCIL

AGENDA ITEM
Report: Approval of Revised Draft Request for Proposals (RFP) for Tennis Operations at Glorietta Park

1. Motion approving a draft RFP for Tennis Operations at Glorietta Park revised pursuant to feedback received from the City Council on June 10, 2025, and September 30, 2025, subject to revisions not affecting the substantive Basis for Award and Evaluation Criteria or process for Selecting an Operator.

COUNCIL ACTION
Item Type: Action Item
Approved for January 27, 2026 calendar

EXECUTIVE SUMMARY
On December 17, 2024, Community Services & Parks (CSP) issued an RFP for operation of the tennis courts at Glorietta Park. Two panels, one external and one internal, each evaluated the proposals on an 85-point scale. On June 10, 2025, the Council approved a contract award. On September 30, 2025, however, the Council rescinded its June 10 approval; directed staff to revise the RFP; and, upon Council approval of the revised RFP, reissue the RFP. The revised RFP was to reflect feedback received from the Council on June 10 and September 30.

Feedback received from the Council informed CSP that the Evaluation Criteria should be revised to: prioritize a proposer’s longevity, teaching ability, and responsibility, open play time at no cost and without reservations, lowest public rental rates, and highest revenue for the City; omit advertising and marketing criteria; and address the wide point-spread made possible by evaluating each criterion on a 15-to-20-point scale.

The revised draft RFP revises existing criteria to ensure that experience operating a concession focuses on longevity and that court rentals be evaluated based upon availability to the public at affordable hourly rates; a criterion has been added for duration of experience providing tennis instruction and supervising other tennis instructors; and criteria for advertising and marketing has been removed. Rather than evaluate each criterion on a 15-to-20-point scale, the revised draft RFP provides for evaluation of each sub-criterion on a scale of 0 to 3, signifying the extent to each proposer is qualified based upon that sub-criterion. The revised draft RFP then places the greatest weight upon the criteria of highest priority to the Council.
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Additionally, the revised draft RFP calls for the CSP director to convene only an external Selection Panel, rather than both external and internal panels. Under the revised RFP, the proposer with the highest final score would be presented to the Council as the recommended concessionaire.

Alternatively, in response to comments and questions regarding the operation and use of public tennis courts throughout the City, the Council could direct CSP to make the tennis courts at Glorietta Park available to the community on a first-come, first-served basis and/or to contract with tennis instructors—which could include any or all prospective proposers—to provide classes and private lessons, revenue from which would be split with the City. Currently, the City has thirty-three courts at ten sites; Fremont, Scholl, and Glorietta have been operated by concessionaires since the early 1990s. If the Council directs this alternative, funding will need to be identified to operate, maintain and program the courts without a concessionaire.

RECOMMENDATION
That the Council pass a motion approving a draft RFP for Tennis Operations at Glorietta Park revised pursuant to feedback received from the Council on June 10, 2025, and September 30, 2025, subject to revisions not affecting the substantive Basis for Award and Evaluation Criteria or process for Selecting an Operator.

ANALYSIS
The 2024 RFP
On December 17, 2024, CSP issued an RFP for operation of the tennis courts at Fremont and Glorietta Parks as the operative contracts were expiring. The City received a total of eight proposals from seven distinct proposers for operation of the Glorietta Park tennis courts. In the initial review of proposals, four proposers (who collectively submitted five proposals) were disqualified for not meeting the minimum requirements stated in the RFP.

The three remaining proposers were first interviewed by a panel of three management and executive-level staff members from other cities, then by a panel of three City management and executive-level staff members.

The external and internal panels each scored the three finalists on an 85-points scale comprising a maximum of 20 points for experience and qualifications, 20 points for proposed payment to the City, 15 points for range of services, 15 points for daily operational plan, and 15 points for advertising and marketing.

On June 10, 2025, the Council approved the award of a five-year contract for operation of the tennis courts at Glorietta Park, with the option to renew on a year-to-year basis thereafter for up to five additional years; authorized the City Manager to execute the contract; and rejected all other proposals submitted in response to the RFP.

On September 30, 2025, the Council rescinded its approval and authorization of June 10, 2025, and directed staff to revise the RFP for Tennis Operations at Glorietta Park and, upon Council approval thereof, reissue the RFP. Staff indicated that the revised draft RFP 5 of 105

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would reflect feedback received from the Council on June 10, 2025, and September 30, 2025.

Council Feedback
Feedback from the Council informed CSP that Evaluation Criteria set forth in Section V.A of the RFP should be revised to prioritize aspects of a proposer’s experience and qualifications, specifically, longevity, teaching ability, and responsibility; open play time at no cost and without reservations; lowest public rental rates; and highest revenue for the City. Additionally, the Council’s feedback informed CSP that the Evaluation Criteria should not consider advertising and marketing.

A concern was also raised regarding the 15-to-20-point scale for each of the five criteria— specifically, that the scale raised the possibility of a wide point-spread based upon differing opinions among panelists, and between the external and internal panels.

The Revised Draft RFP
Reflecting feedback received from the Council, the revised draft RFP modifies the Evaluation Criteria upon which proposers are scored, the scoring method, and the evaluation process itself.

Evaluation Criteria
First, with regard to experience and qualifications, the criterion for experience operating a concession has been revised to focus on longevity, i.e., duration of experience, with a preference for experience operating a tennis or other recreational concession.

Additionally, to capture teaching ability and responsibility, a criterion has been added for duration of experience directly providing tennis instruction and supervising other tennis instructors. Lastly, criteria for certifications in the tennis industry and training experience have been combined and revised to clarify that proposers should be evaluated based upon professional training and certifications they have received in the tennis industry.

Second, with regard to programming, the criterion for public rentals has been revised to clarify that proposers should be evaluated based upon court rentals they make available to the public at affordable hourly rates.

Third, the criteria for advertising and marketing, which previously evaluated a proposer’s marketing plan and ability to attract business to the tennis courts, has been removed.

Scoring Method
Rather than evaluate each criterion on a 15-to-20-point scale, the revised draft RFP provides for evaluation of each sub-criterion on a scale of 0 to 3, signifying the extent to which each proposer is qualified based upon that sub-criterion. The 0-to-3-point scale means the following:
Score of 0: Unqualified
Score of 1: Minimally Qualified
Score of 2: Well Qualified
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Score of 3: Best Qualified
To ensure that the revised RFP reflects the Council’s priorities, the following criteria would receive greater weight than the remaining criteria:
Duration of experience operating a concession for a public agency, with a preference for experience operating a tennis or other recreational concession; Duration of experience directly providing tennis instruction and supervising other tennis instructors;
Open play by the public free of charge and with no reservations required; Court rentals by the public at affordable hourly rates; and Proposed payment to the City.

The full list of Evaluation Criteria and suggested weighting in the revised draft RFP is as follows:

Evaluation Criteria Weight
Duration of experience operating a concession for a public agency, with a preference for experience operating a tennis or other recreational concession 15%
Previous development and implementation of tennis or other recreational programs 10% Duration of experience directly providing tennis instruction and supervising other tennis instructors
10%
Professional training and certifications received in the tennis industry 5% Business management experience 5%
Business awards or tennis industry achievements 5%
Open play by the public free of charge and without reservations required 15% Court rentals by the public at affordable hourly rates 10% Tennis instruction (group and private lessons) 5%
Tennis camps, tournaments, and/or other special events or programs 2% Integrated programs and services to accommodate persons with disabilities 3% Proposed payment to the City 10%
Daily Operational Plan 5%
Evaluation Process
The previous RFP called for the CSP director to convene a Selection Committee of individuals with diverse experience, perspectives, and backgrounds to objectively evaluate the proposals and proposers themselves through interviews. The previous RFP then called for City staff to interview the top three proposers and make a recommendation to the director, who, in turn, would submit a recommendation to the Council. The Selection Committee was previously referred to as the “external panel,” and City staff as the “internal panel.”
Under the revised RFP, the CSP director would again convene an external Selection Committee of three individuals with diverse experience, perspectives, and backgrounds to objectively evaluate the proposals and proposers themselves through interviews. The scores given by each panelist would be averaged, weighted, and tallied to assign each proposer a final score. The proposer with the highest final score would be presented to 7 of 105

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the Council as the recommended concessionaire. An internal panel would not be convened.

Alternatives to the Revised Draft RFP
The Council has heard comments and questions regarding the operation and use of public tennis courts throughout the City. Some of the City’s tennis courts are operated by concessionaires, while others are open to the community on a first-come, first-served basis, including some at which private instruction is provided to the community by instructors under contract with the City.

As the previous RFP explained, the City has sought concessionaires to operate the tennis courts at Fremont and Glorietta Parks to facilitate quality tennis services including court reservations, classes, clinics, camps, tournaments, and events that CSP, at present, does not have the resources to provide directly. The City supplements these services by contracting with instructors to provide classes and private lessons elsewhere in the City.

Given that feedback from the Council would have the revised RFP seek experienced tennis instructors and prioritize open play by the public free of charge and with no reservations required, staff has identified two other options, either or both of which the Council might consider in lieu of approving the revised draft RFP.

First, the Council could direct CSP to make the tennis courts at Glorietta Park available to the community on a first-come, first-served basis, subject to departmental and facility rules and regulations. Additionally, or alternatively, the Council could direct CSP to contract with tennis instructors—which could include any or all prospective proposers— to provide classes and private lessons at the tennis courts. If the City were to contract with tennis instructors, the courts could remain available to the community free of charge part-time, and classes and private lessons—revenue from which would be split with the City—provided part-time.

STAKEHOLDERS/OUTREACH
CSP provides outdoor recreational activities throughout the City to improve the quality of life for residents and visitors. By utilizing vendors to oversee the operation of tennis activities at Glorietta Park, staff has sought to make quality tennis lessons and programs, and reservations, available at a price-point comparable to other cities in the area, without the need to hire additional City staff to operate the courts internally.

Stakeholders include City employees, residents and visitors to City facilities.

Staff advertised the previous RFP on the City’s website, the CSP monthly newsletter, and social media. Staff also reached out directly to all proposers from the previous RFP in 2014. In addition, staff kept a list of all inquiries made throughout the past 10 years and ensured that inquiring parties were notified directly of the RFP. 8 of 105

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FISCAL IMPACT
The selection of a tennis concessionaire will result in the award of a revenue contract.

The amount of revenue is unknown at this time and will be determined by the selected proposal.

ENVIRONMENTAL REVIEW (CEQA/NEPA)
The action being considered is categorically exempt from CEQA pursuant to CEQA Guidelines Section 15301 in that it consists of the operation, repair, or maintenance of existing public facilities involving negligible or no expansion of former use. Moreover, because it can be seen with certainty that there is no possibility that the activity in question may have a significant effect on the environment, it is exempt from CEQA. (CEQA Guidelines Section 15061(b)(3).)

ALTERNATIVES TO STAFF RECOMMENDATION
1) The Council may consider not approving the revised draft RFP for Tennis Operations at Glorietta Park to identify a concessionaire, and instead direct CSP to identify staffing and related costs necessary to make the tennis courts at Glorietta Park available to the public for open play at no cost and/or contract with tennis instructors to provide classes and private lessons, revenue from which would be split with the City.
2) The Council may consider any other alternative not proposed by staff.

ADMINISTRATIVE ACTION
Submitted by:

Onnig Bulanikian, Director of Community Services & Parks Prepared by:

Gabrielle Goglia, Community Services Manager
Tereza Aleksanian, Assistant Director of Community Services & Parks Approved by:

Roubik R. Golanian, P.E., City Manager

EXHIBITS/ATTACHMENTS
Exhibit 1: Revised Draft Request for Proposals for Tennis Operations at Glorietta Park 9 of 105

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MOTION
Moved by Council Member ____________________________, seconded by Council Member ___________________________, that, with respect to the January 27, 2026, report of the director of Community Services & Parks (CSP), the Council hereby approves the draft Request for Proposals for Tennis Operations at Glorietta Park, attached thereto as Exhibit 1, that was revised pursuant to feedback received from the City Council on June 10, 2025, and September 30, 2025, subject to revisions not affecting the substantive Basis for Award and Evaluation Criteria or process for Selecting an Operator.

Vote as follows:

Ayes:

Noes:

Absent:

Abstain:
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1 City of Glendale
Community Services & Parks Department
Tennis Operations
at
Glorietta Park
Request for Proposals
2026

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2 CONTENTS
Message to Proposers…………………………………………………………………………….. Page 3 I. Introduction………………………………………………………………………………………. Page 4 A. Summary…………………………………………………………………………………….. Page 4
B. Assumptions / Definitions………………………………………………………………….. Page 4 C. Scope of Work……………………………………………………………………………….. Page 5 D. City’s Representatives…………………………………………………………………….. Page 9 E. Minimum Requirements………………………………………………………………………. Page 9 II. RFP Process………………………………………………………………………………………. Page 9 A. RFP Timeline………………………………………………………………………… Page 10
B. RFP Distribution…………………………………………………………………………….. Page 10 C. Mandatory Proposer Conference……………………..……………………………….. Page 10 D. Proposal Deadline and Proposal Submission……………………………………………. Page 11 E. Interim Inquiries and Responses; Interpretation or Correction of RFP………………. Page 11 F. Addenda…………………………………………………………………………………….. Page 12
III. General Requirements and Instructions………………………………………………………. Page 12 A. Examination of Documents……………………………………………………………….. Page 12 B. Proposer’s Representations in the Response………………………………………….. Page 12 C. Withdrawal, Cancellation, or Modification of a Proposal………………………………. Page 13 D. Proposal Preparation Expenses…………………………………………………………. Page 14 E. Insurance…………………………………………………………………………………… Page 14
F. Proposer’s Indemnification of City……………………………………………………….. Page 14 IV. Proposal Content and Format………………………………………………………………… Page 15 A. Proposal Content…………………………………………………………………………… Page 15 B. Identifying Proprietary Information; Public Records Act……………………………….. Page 15 C. Proposal Signature(s)……………………………………………………………………… Page 16 V. Method of Selection…………………………………………………………………………….. Page 16 A. Basis for Award and Evaluation Criteria………………………………………………….. Page 17 B. Selecting an Operator…..……………………………………………………………….. Page 18 C. City’s Reservation of Rights……………………………………………………………….. Page 19 VI. Letter of Objection; Procedures………………………………………………………………. Page 20 Exhibit I – Glorietta Park Aerial & Map…………………………………………………………… Page 21 Exhibit II – Sample Fees for Tennis Court Usage in Various Southern California Cities….. Page 22 Exhibit III – Tennis Operator Proposer Information………..………………………………….. Page 24 Exhibit IV – Tennis Operator Proposal Forms………………………..……………………….. Page 32 Exhibit V – Insurance Requirements……………………………………………………………. Page 43 Exhibit VI – Insurance Requirements Affidavit………………………………………………… Page 54 12 of 105

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3 Message to Proposers
The City of Glendale Community Services & Parks Department (“Department”) provides a wide variety of recreation, leisure and arts programs for all ages and interests, and manages one of the finest park and open space systems in the Southern California region. It is within the nature of the City of Glendale to provide its community quality service to enhance personal achievement and create unique experiences and opportunities. The Department’s Mission Statement is:
“The Community Services & Parks Department’s (CSP) mission is to enhance the quality of life by providing safe, and well-maintained parks and public spaces; preserving open space and historic resources; providing services that address the physical, recreational, social, and economic needs of the community; and creating opportunities for renewal, growth and enrichment.”
The purpose of this Request for Proposals is to enable the Department to evaluate a list of candidates and select a qualified and experienced professional(s) (“OPERATOR”) to manage the tennis court operations at Glorietta Park under a Facility Use & Operating Agreement.

The selected OPERATOR shall manage the tennis court operations by providing quality tennis services including, but not limited to: court reservations, classes, clinics, camps, tournaments, and events (OPERATION). The OPERATOR will also cultivate community connectedness and work cross-culturally with youth groups, schools, community groups and the business community to foster cultural harmony.

Thank you in advance for your interest in this Request for Proposals.

Onnig Bulanikian, Director
Community Services & Parks Department
City of Glendale
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4 I. Introduction
A. Summary
The City of Glendale (“CITY”) is soliciting proposals from suitably qualified tennis professionals and/or companies ("PROPOSER(S)”) for the purpose of the OPERATION at a select CITY park in accordance with the instructions and requirements in this Request for Proposals (“RFP”). As consideration for that certain right and privilege to operate, the selected OPERATOR agrees to pay the CITY a fixed minimum fee plus a set percentage of gross revenues, as set forth in Exhibit IV Proposal Forms, page 32.

The PROPOSER may submit a proposal for the following park location (“Facility”):
Glorietta Park has four (4) lit tennis courts and is located at 2801 N. Verdugo, Glendale, CA, 91208. An aerial picture and site location is attached as EXHIBIT II.

This RFP will enable the Community Services & Parks Department (“DEPARTMENT”) to evaluate a list of candidates who meet the qualifications and have the experience to manage the OPERATION as set forth in this RFP.

B. Assumptions/Definitions
The following assumptions and definitions were used in preparing this RFP, and should be adopted by the PROPOSER:
The term RFP refers to this Request for Proposals and all its attachments, including any materials from the CITY and relevant third parties. The term PROPOSER refers to the individual(s) or company(ies) submitting a proposal.
The term proposal refers to the materials submitted by the PROPOSER in response to this RFP.
The term OPERATOR refers to the individual or company, inclusive of their employees and agents, selected to operate the tennis courts at the Facility as a result of this RFP.
The term OPERATION refers to managing the tennis court operations by providing quality tennis services including, but not limited to: court reservations, classes, clinics, camps, tournaments, and events.
The term gross revenue refers to all moneys and anything else of value that OPERATOR receives or derives – without any deductions, except for a deduction for California-imposed sales or excise taxes.
Responding proposals will be evaluated based on the business needs outlined in this RFP and on technical and operational trends in municipal recreational facilities.
This RFP is based on the best available information. Information not in this document, and not said to be forthcoming, should be assumed to be unavailable. 18 of 105

5 Departure from the standards outlined in this RFP must be communicated via written notice to the CITY.

C. Scope of Work
TERM
The term of the Facility Use and Operating Agreement (“Agreement”) will be for a period of five (5) years, beginning on May 1, 2026, and ending on April 30, 2031. In addition, the CITY will have the option of renewing the Agreement on a year-to-year basis, for up to five (5) additional years. Exercise of the renewal option is at the sole discretion of the Director of Community Services & Parks and requires the City Manager’s written approval. Upon renewal, the Agreement is subject to new or additional terms and conditions.

HOURS OF OPERATION
The OPERATOR must maintain hours of operation during the hours of 8:00 AM and 8:00 PM, at the minimum. OPERATOR may extend these hours as early as 7:00 AM and as late as 10:00 PM daily. Hours of operation shall be as set forth in Exhibit IV, Proposal Forms page 32, and shall be posted in a visible location at the Facility.

OPERATOR shall be present at the location during all posted hours of operation, and Facility shall be locked when OPERATOR or OPERATOR’S staff is not present.

RESPONSIBILITIES

OPERATIONS
OPERATOR must:
1) Enforce all CSP Rules & Regulations.
2) Regulate play and conduct of players.
3) Post the Rules & Regulations of the tennis courts and all fees that will be charged to the public for the use of the courts in a visible location to the public, outside of the office.
4) Ensure that courts are being used for tennis instruction and play only, and are not being utilized for inappropriate activities including, but not limited to: soccer, skateboarding or basketball.
5) Keep facility open for designated number of hours and days, as assigned in the Agreement. At a minimum, however, OPERATOR must offer open play time for the community free of charge and without reservations on one (1) court, two (2) hours per day between the hours of 7:00 AM and 11:00 AM, as well as two (2) hours per day between the hours of 4:00 PM and 8:00 PM. 19 of 105

6 6) Provide instructors who are United States Professional Tennis Association (USPTA) certified professionals or are teaching directly under the supervision of a USPTA-certified professional. If OPERATOR wishes to instruct, OPERATOR must also be a USPTA-certified professional.
7) At its own expense, undergo fingerprinting and submit to the Department of Justice all necessary information to obtain criminal background check clearance, as required by law, for OPERATOR to provide services to minors. Neither OPERATOR nor any person under OPERATOR’s control shall begin working at the facility until a Department of Justice background check has been completed and the person is cleared to provide services to minors. 8) Provide private and/or group lessons and instructions in tennis and all services customarily provided by a tennis professional either by OPERATOR personally or by qualified employees of OPERATOR.
9) Schedule tournaments and other tennis activities with private groups, tennis clubs and/or school interests to assure the best overall, well-rounded tennis program for the community while incorporating public play and use of facilities in the overall program.
10) Operate and maintain recreational and competitive tennis programs such as singles and doubles times, recreation and competitive ladders, age-specific activities, instructional clinics and academies, special events, etc. 11) Cooperate with CITY in granting use of facility, at no charge, for Department- sponsored programs, contract classes, tournaments, and special events. 12) Not assign or sublet OPERATIONS without prior written approval from the Director of Community Services & Parks Department.
13) Manage the OPERATION in a manner intended to ensure that no persons with disabilities are excluded from OPERATOR’S programs and services on the basis of their disabilities.
14) Provide reasonable accommodations required by law to persons with disabilities, including the provisions of auxiliary aids and services to ensure equally effective communication and participation.
15) Establish and maintain necessary telephone services, including a voicemail/answering and internet service to provide adequate customer service to interested patrons.
16) Establish and maintain necessary tennis reservation systems that include reporting capabilities to provide thorough financial reports to CITY. Reports must 20 of 105

7 include the number of reservations made throughout the reporting period, the price paid for each type of reservation, the number of lessons paid for during the reporting period, and the total revenue collected by the OPERATOR during the reporting period.

OPERATOR may:
1) Sell concession items from the office. Any food or drinks must adhere to all applicable provisions of the Glendale Municipal Code (“GMC”) and CITY policy.

MAINTENANCE
OPERATOR must:
1) Maintain tennis courts, buildings and appurtenances in a safe, clean, sanitary, orderly, and attractive condition.
2) Wash the tennis courts on a weekly basis and otherwise as needed within water conservation guidelines determined by the CITY.
3) Dry-broom/sweep courts at least once per month and otherwise as needed. 4) Blow off tennis courts as needed and in compliance with all applicable provisions of the GMC and CITY policy.
5) Wet-mop sticky spills or health hazards on the court. 6) Maintain all court lighting, including replacing/repairing lamps, bulbs, electrical ballasts and lens covers. OPERATOR may elect to have CITY perform the work and reimburse CITY for services rendered.
7) Replace/repair court nets.
8) Comply with all appropriate water and power conservation methods, and also all sustainability requirements set forth in the Glendale Municipal Code and City Policy.
9) Collect trash and place it in a designated bin at the park. 10)Notify the CITY within 24 hours of maintenance needs that are the CITY’S responsibility.
11)Clean, service, supply, and maintain restrooms for tennis customers at Glorietta Tennis Courts, including, but not limited to: providing toilet paper and paper towels; and cleaning sinks, floors, toilets and walls.
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8 12)Repair/replacement of benches inside tennis courts, if placed there by OPERATOR.

CITY will be responsible for:
1) Electrical service wiring, mechanical, and plumbing (including restroom). 2) Fence repair/replacement.
3) Tree trimming that affects safety and safe play on courts. 4) Landscape maintenance of the park area adjacent to the courts. 5) Repair/replacement of benches inside tennis courts, if placed there by CITY. 6) Repair of court surfaces in the event of a safety concern.

FINANCIAL OBLIGATIONS
OPERATOR must:
1) Pay CITY the proposed monthly payment schedule, as well as the contracted percentage figure assigned to gross revenue above the proposed minimum monthly payments, as set forth in the Financial Projections and Planning in Exhibit IV Proposal Forms, page 32.
2) Pay all taxes, license fees, and related business expenses. 3) Furnish and pay for all costs relative to the OPERATION and maintenance of Facility including, but not limited to: purchasing equipment such as tennis racquets and balls, cleaning the courts, replacing nets, and changing light bulbs, except for CITY’s express financial obligations set forth in the final contract. 4) Operate and manage the tennis courts in a manner calculated to enhance revenue flow to the CITY and in a manner that will provide quality service for public and private use.
5) Set facility rental rates and tournament participation rates to be competitive with prevailing rates for other public and private tennis facilities in the Los Angeles/Glendale area, determined by OPERATOR and approved by the CITY.

A sample list of fees for tennis court usage in various southern California cities is provided as Exhibit II, page 22 in this RFP. Fees for services shall be as set forth in Exhibit IV Proposal Forms, page 32.
6) Maintain accurate cash receipt records, submit a monthly statement of gross revenue and pay fees to CITY.
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9 7) Maintain a roster of reservation of all tennis patrons, including but not limited to:
name, age and city of residence. Use of a reservation/registration program such as RecTrac/WebTrac, Activenet, Civic Rec, etc. is required.

Reservation/registration system must be provided by OPERATOR, unless OPERATOR wishes to utilize CITY’S existing software. Patron information must be available to CITY upon request.
8) Provide a copy of the financial report summarizing all financial transactions related to the rental/use of the courts to CITY at the end of each month. Use of a financial reporting program such as RecTrac/WebTrac, Activenet, Civic Rec or other online software is required. This may be the same software as the Registration/reservation software, and must be provided by OPERATOR, unless OPERATOR wishes to utilize CITY’S existing software. Reports must be submitted monthly with payments to CITY and must be available upon request of CITY.

STANDARDS, LAWS AND REGULATIONS
All work and services that OPERATOR performs must comply with all applicable standards, laws, and regulations.

D. City’s Representatives
The CITY project manager in charge of this project is the Community Services Manager. The executive in charge is the Department Director.

E. Minimum Requirements
Any suitably qualified tennis professional and/or company is eligible to apply, as long as the individual or company meets the following requirements:
Three (3) years minimum experience as the principal party responsible for OPERATION of a public agency’s tennis facility with a minimum of two (2) courts. Experience must include offering public open times on courts, tennis instruction, and coordinating other tennis programs.

Relatives of City personnel may be disqualified pursuant to City policy relating to Employment of Relatives.

II. RFP Process
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10 A. RFP Timeline
The following is the RFP timeline (see further explanations, below):

Event Responsibility Date(s)
RFP Distribution CITY February 2, 2026
Last Day to Object to RFP or Evaluation
Process
Proposer February 12, 2026
Mandatory OPERATOR Conference CITY March 4, 2026
Last Day to Submit Requests for
Clarification
Proposer March 6, 2026
RFP DEADLINE - RFP Responses Due Proposer March 18, 2026 CITY opens Proposals (non-public setting) CITY March 18, 2026 Candidate interviews CITY Beginning March 23, 2026
Final candidate announced CITY April 10, 2026
City Council approval of Agreement award CITY April 14, 2026 OPERATION transition Current Vendor moving out of
site
April 14-30, 2026
OPERATOR Agreement start date (if CITY
approves OPERATOR’s insurance)
Proposer that is awarded
Agreements
May 1, 2026
B. RFP Distribution
PROPOSERS may receive this RFP by mail, e-mail, in-person or online at https://GlendaleCA.gov/ParksRFPs. Distribution of the RFP in no way represents CITY’S acceptance of a PROPOSER’S qualifications, reputation, or ability to perform the work or services.

C. Mandatory PROPOSER Conference
A PROPOSER conference (“Conference”) will be held on March 4, 2026, at the time and location listed below. Attendance at this Conference is mandatory. If a PROPOSER is unable to attend, a representative must be present. Failure to do so will result in rejection of a Proposal. Everyone in attendance will be required to sign-in at the Conference.
Glorietta Park – 2801 N. Verdugo Road, Glendale, 91208 – March 4, 2026, at 10:00am
The purpose of this Conference is to ensure that PROPOSERS have adequate information to respond fully and comprehensively to the CITY’s requirements. During the Conference, CITY staff will discuss with prospective PROPOSERS the work to be performed and answer questions arising from the PROPOSERS’ initial review of this RFP. The PROPOSER should have reviewed the RFP thoroughly prior to the conference and should be familiar with its content, as well as CITY’s functional and technical requirements. PROPOSERS may e-mail questions to Gabrielle Goglia – [email protected] prior to the Conference.
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11 D. Proposal Deadline and Proposal Submission
The CITY must receive the Proposal on or before 2:00 p.m. on March 18, 2026. A Proposal received after this date and time will be considered non-responsive and the CITY will notify PROPOSER that Proposal was not reviewed. PROPOSER may pick up unopened Proposals or CITY will mail them back to the PROPOSER.

A Proposal must be in writing and must be delivered by mail or in-person. Oral, telephonic, facsimile, telegraphic, or electronically transmitted Proposals are invalid, and the CITY will not accept or consider them.

PROPOSER must submit in a sealed, clearly labeled envelope (or box):
Four (4) printed Proposal.

The Proposal must be clearly marked “CITY OF GLENDALE TENNIS OPERATION PROPOSAL” and addressed to:

City of Glendale
Community Services & Parks Department
Attention: Gabrielle Goglia
613 E. Broadway, Room 120
Glendale, CA 91206
E. Interim Inquiries and Responses; Interpretation or Correction of RFP
If a PROPOSER has any question about this RFP, the proposed Agreement, or the scope of work― or if a PROPOSER finds any error, inconsistency, or ambiguity in the RFP, or the proposed Agreement, or both― the PROPOSER must make a “Request for Clarification” before submitting its Proposal.

The PROPOSER must submit a Request for Clarification to: Gabrielle Goglia, via email at [email protected]. The CITY must receive the Request for Clarification on or before 5:00 p.m. on March 6, 2026.

If necessary, the CITY will make clarifications, interpretations, corrections, or changes to the RFP, or the proposed Agreement, or both, in writing by issuing Addenda, as described in Section II.F (below). A PROPOSER must not rely upon, and the CITY is not bound by, purported clarifications, interpretations, corrections, or changes to the RFP and the proposed Agreement, that are made verbally or in a manner other than a written advisory from the CITY.
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12 F. Addenda
The CITY will issue Addenda in writing only. The CITY will make reasonable efforts to deliver Addenda to all PROPOSERS whom the CITY knows have received a complete set of the RFP and have provided a street address and/or emails for receipt of Addenda. The CITY cannot guarantee that all PROPOSERS will receive all Addenda.

PROPOSERS may also inspect the Addenda at the Community Services & Parks Department front counter (613 E. Broadway, Room 120, Glendale, CA 91206), during its business hours, Monday – Thursday: 7:30 a.m. - 5:30 p.m., Friday: 8:00 a.m. - 5:00 p.m., or online at http://GlendaleCA.gov/ParksRFP.

At any time before the “Proposal Deadline” (Section II.D of this RFP), the CITY may issue Addenda withdrawing the RFP or postponing the Proposal Deadline. However, if any Addenda results in a material change to this RFP, or the proposed Agreement, or both, the CITY will extend the Proposal Deadline by not less than seventy-two (72) hours.

The CITY will treat transmittal of Addenda to potential PROPOSERS by U.S. mail or e- mail as sufficient notice of the changes made by the CITY.

III. General Requirements and Instructions
A. Examination of Documents
Before submitting an RFP response, each PROPOSER must:
Make all necessary investigations, examinations of documents, and inspect selected areas that will affect the full performance of the proposal.

PROPOSERS are highly encouraged to visit the Facility prior to submitting the Tennis Operator Proposal Form.
Thoroughly examine the RFP. A thorough review of this RFP is critical to obtaining an in-depth understanding of the requirements of this RFP.

B. PROPOSER’s Representations in the Response
By submitting a Proposal, a PROPSER represents that:
The RFP is sufficient in scope and detail to indicate and convey reasonable understanding of all requirements, terms, and conditions for performance of the work required in the RFP;
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13 The PROPOSER has exercised all necessary due diligence in making investigations and inquiries, examining documents, and inspecting CITY Facilities;
The PROPOSER is fully familiar with— and has fully considered— all facts, conditions, circumstances, and matters that may affect, in any way, the PROPOSER’S services or costs;
The Proposal is an irrevocable offer for a period of at least ninety (90) calendar days following CITY’s opening of all Proposals; and
The PROPOSER is, and will be, in compliance with the RFP’s requirements, terms, and conditions.

C. Withdrawal, Cancellation, or Modification of a Proposal

Before the Proposal Deadline, a PROPOSER may withdraw and then modify a Proposal, by giving written notice, signed by the PROPOSER. A withdrawal request must be addressed as follows and delivered to:

City of Glendale
Community Services & Parks Department
Attention: Gabrielle Goglia
613 E. Broadway, Suite 120
Glendale, CA 91206
For a withdrawal to become effective, the CITY must receive the PROPOSER’S request for withdrawal before the Proposal Deadline. The CITY will not accept or consider a PROPOSER’S verbal request for modification or withdrawal of a Proposal.

If a PROPOSER withdraws its Proposal, the withdrawal will not prejudice the PROPOSER’S right to submit a new Proposal, if the new Proposal is submitted: (a) in accordance with the RFP’s requirements, and (b) before the Proposal Deadline.

After the Proposal Deadline, a PROPOSER must not withdraw, cancel, or modify its Proposal for a period of at least ninety (90) calendar days following the Proposals’ opening on March 18, 2026, subject to the exception described in the next paragraph.

The CITY may extend the 90-day period upon the CITY’s written request and upon the affected PROPOSER’S written approval.

The CITY may allow a PROPOSER to withdraw or cancel a Proposal 90 days after the opening of the Proposals, if the PROPOSER establishes, to the CITY’s satisfaction, that all of the following circumstances exist:
1) The PROPOSER made a mistake in its Proposal;
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14 2) Within five (5) days after the Proposal’s opening, the CITY receives from the PROPOSER written notice of the mistake and the notice specifies in detail how the mistake occurred;
3) The mistake made the Proposal materially different from what the PROPOSER had intended it to be; and
4) The mistake was made in filling out the Proposal and was not due to error in judgment, or carelessness in reading the RFP or the proposed Agreement.

D. Proposal Preparation Expenses
Expenses for developing the RFP Proposal are entirely the responsibility of the PROPOSER and are not chargeable to CITY in any manner. CITY is not liable for any pre-agreement expenses, which are defined as expenses incurred by PROPOSER in:
Preparing its Proposal in response to this RFP.
Negotiating with CITY any matter related to the Proposal. Any other expense incurred by PROPOSER prior to the date of award of the Agreement for this RFP.

E. Insurance
Specific insurance requirements are noted in EXHIBIT V – page 43 (Insurance Requirements) and will need to be in place before the start of the work. CITY will require certificates of insurance and additional insured endorsements when OPERATOR submits a signed Agreement to the CITY. The PROPOSER must submit to its insurance company or insurance agent the Insurance Requirements in this Specification and the Agreement Documents. The insurance company’s underwriter or agent must complete the Insurance Requirements Affidavit (EXHIBIT VI – page 54) which states that the insurer’s underwriter or agent will furnish the CITY with the required insurance documents within fourteen (14) days after the PROPOSER’S having been notified of the Agreement’s award. The PROPOSER must submit this form with the Proposal. CITY may reject any Proposal made without this affidavit or made with an incomplete affidavit form.

F. PROPOSER’S Indemnification of City
At its expense, PROPOSER agrees to indemnify, defend, and hold harmless the CITY and its officers, agents, employees, and representatives from and against any and all liability, suits, actions, proceedings, judgments, claims, demands, liens, losses, damages, costs, and expenses (including attorneys’ fees, litigation, arbitration, 28 of 105

15 mediation, appeal expenses) if a dispute, lawsuit, or other proceeding arises out of any one or more of the following: (1) PROPOSER’S submitting the Proposal, (2) CITY’s accepting PROPOSER’S Proposal, or (3) CITY’s awarding an Agreement to PROPOSER in compliance with this RFP, or state, federal, or local laws.

IV. Proposal Content and Format
Proposals must be submitted on the Proposal Forms which are attached as EXHIBITS III & IV. Proposals should be brief and concise, furnishing pertinent and relevant information rather than merely providing promotional facts or materials.

The PROPOSER must respond to the Proposal Forms’ questions with all applicable information, in order for the CITY to consider the Proposal as “responsive.” If a PROPOSER fails to provide the information that the forms require, fails to return all of the forms’ pages, or fails to submit any required attachments, the CITY may treat the Proposal as “non-responsive.”
The PROPOSER must place initials next to all interlineations, alterations, and erasures on the Proposal Forms.

The PROPOSER must not modify or qualify the Proposal Forms in any manner.

Unauthorized conditions, exemptions, limitations, or provisions attached to a Proposal will render it informal and may cause its rejection.

A. Proposal Content and Format
The Proposal should establish that the PROPOSER possesses the competence, experience, expertise, equipment, personnel, financial wherewithal, and other resources necessary not only to perform the OPERATION services in a professional, dependable, and competent manner, but also to ensure quality service and to provide utmost customer satisfaction.

B. Identifying Proprietary Information; Public Records Act A PROPOSER must identify, and list all copyrighted material, trade secrets, or other proprietary information (“protectable documents”) that the PROPOSER included in its Proposal which PROPOSER believes should be exempt from disclosure under California’s Public Records Act, Government Code Section 7920.000, et seq. 29 of 105

16 By listing the documents, the PROPOSER agrees to indemnify, defend, and hold harmless the CITY and its officers, agents, employees, and representatives from and against any action, claim, lawsuit, or proceeding, including costs and expenses, arising out of or connected with the CITY’s refusal to disclose the protectable documents to any party making a request for those items.

The CITY will treat any PROPOSER, who fails to identify documents that the PROPOSER believes should be exempt from disclosure, as having waived any applicable exemption from disclosure that the Public Records Act provides.

All Proposals and other material submitted become the property of the CITY and may be returned only at the CITY’s option. The CITY reserves the right to use any ideas presented in any response to the RFP. Selection or rejection of the Proposal does not affect this right.

C. Proposal Signature(s)
The person or persons legally authorized to bind the PROPOSER to the RFP must sign the Proposal in ink. The individuals signing the Proposal must represent that they are authorized to bind the PROPOSER’S legal entity.
A corporation must execute the Proposal by its duly authorized officer(s) in accordance with its corporate bylaws.
A partnership must execute the Proposal by all its partners. After each signature, each partner must list a residential address or the company’s address, either of which must include the state, zip code, and telephone number. If the PROPOSER is a joint venture consisting of a combination of any of the above entities, each entity in the joint venture must sign the Proposal. An individual signing a Proposal as an agent of another, or others must attach to the Proposal evidence of that person’s legal authority to sign on behalf of another or others.

V. Method of Selection
All proposals received on time will be opened on March 18, 2026. Proposals will first be reviewed to ensure compliance with the terms of this RFP. Non-compliant or non- responsive proposals may be rejected. The CITY will then evaluate the proposals in accordance with the criteria listed below. Interviews of the PROPOSERS who meet the pass/fail criteria below will begin on March 23, 2026, and may extend through April 10, 2026. These are mandatory interviews.
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17 The CITY will maintain a “Register of Proposals” that lists the PROPOSER’S name, the date, and the time that the CITY had received the Proposal. The Proposals will be open to public inspection after the CITY has awarded all Agreements.

A. Basis for Award and Evaluation Criteria
Each PROPOSER’S submission will be reviewed, evaluated, and ranked on the criteria listed below.

Adherence to minimum requirements (Pass/Fail). A Proposal must adhere to the minimum requirements outlined in Section I.E. of this RFP. Failure to comply may eliminate a Proposal from further consideration. The CITY may elect to waive any informality in a Proposal if the sum and substance of the Proposal is present.

Adherence to format (Pass/Fail). A Proposal must adhere to the format outlined in the Proposal Forms. Failure to adhere to this format may eliminate a Proposal from further consideration. The CITY may elect to waive any informality in a Proposal if the sum and substance of the Proposal is present.

Experience and qualifications. Evaluation of a PROPOSER’S experience and capacity to perform the required services based upon the following:
1) Duration of experience operating a concession for a public agency, with a preference for experience operating a tennis or other recreational concession (15%); 2) Previous development and implementation of tennis or other recreational programs (10%);
3) Duration of experience directly providing tennis instruction and supervising other tennis instructors (10%);
4) Professional training and certifications received in the tennis industry (5%); 5) Business management experience (5%); and
6) Business awards or tennis industry achievements (5%).

Range of services. Evaluation of PROPOSER’S ability to provide a tennis program that offers time for all of the following:
7) Open play by the public free of charge and without reservations required (15%); 8) Court rentals by the public at affordable hourly rates (10%); 9) Tennis instruction (group and private lessons) (5%); 10)Tennis camps, tournaments, and/or special events or programs (2%); and 11)Integrated programs and services to accommodate persons with disabilities (3%). 12)Proposed payment to the CITY (10%). CITY will evaluate the cost/benefit to the CITY based on the proposed payments over the term of the Agreement. 13)Daily OPERATIONAL Plan (5%). CITY will evaluate the proposed schedule of OPERATIONS, which must reflect (1) days/hours of OPERATION; (2) days/hours of 31 of 105

18 services provided; (3) staffing; (4) leadership at the site; (5) proposed hours of staff working at the site; (6) support capability and experience; and (7) reservation/registration software knowledge.

In addition, the CITY may consider other factors, including, but not limited to, evidence of untimely and unsatisfactory performance on prior, similar work or services.

The CITY may investigate the qualifications of any PROPOSER under consideration, require confirmation of information furnished by the PROPOSER, and require additional information or evidence of qualifications to provide the work and services described in this RFP.

B. Selecting an OPERATOR
To ensure a comprehensive and impartial evaluation process, a Selection Committee (“Committee”) will be assembled to review the proposals. The Committee will be selected by the Department Director, and will be comprised individuals with diverse expertise, perspectives, and backgrounds that allow them to objectively evaluate the proposals and Proposers.

All proposals that meet the minimum requirements will be sent to the Selection Committee for review. The Selection Committee will interview all proposers whose proposals meet the minimum requirements. Each member of the Selection Committee will assign each Proposer a raw score of 0 to 3 for each criterion. A score of 0 means that the Proposer is unqualified based upon the individual criterion; a score of 1 means that the Proposer is minimally qualified; a score of 2 means that the Proposer is well qualified; and a score of 3 means that the Proposer is best qualified. The raw score for each criterion will be weighted according to the weights set forth in subsection (A) above, then weighted scores for all criteria will be tabulated.

The Proposer with the highest weighted score will be presented to the City Council as the recommended concessionaire. In the event that multiple Proposers have the same highest weighted score, all will be presented to the City Council for selection with reference to evaluations completed by members of the Selection Committee.

The Agreement award will be based on a combination of factors that reflect the best candidate for completing the work and services, as determined by the CITY, including:
the proposal evaluation criteria described on the previous pages; results of background and reference checks; and results from interviews.

The City Council must approve an award of an Agreement to the successful PROPOSER and no rights or obligations begin under an award until the approval is secured and an Agreement has been duly signed by all parties. 32 of 105

19 Once the City Council has approved an award, the successful PROPOSER must enter into a written Agreement with the CITY within fourteen (14) calendar days following PROPOSER’S receiving the CITY’s Notice of Intent to Award an Agreement.

At all times beginning on the date that CITY staff recommends the issuance of this RFP—January 27, 2026—and continuing until the CITY awards an Agreement, if any, all PROPOSERS and their surrogates are prohibited from communicating in any manner regarding the award of an Agreement with any member of the Glendale City Council, or any member of a CITY board or commission, except as expressly authorized in this RFP. Provided, however, that PROPOSERS and their surrogates are not prohibited from making oral statements to one or more representatives of the CITY during a public meeting, and PROPOSERS may write to the City Council as a whole after the Selection Committee’s recommended award of an Agreement, if any, is published in anticipation of a public meeting. Moreover, beginning on the date that CITY staff recommends the issuance of this RFP—January 27, 2026—and continuing until the CITY awards an Agreement, if any, all PROPOSERS and their surrogates shall limit communication with CITY staff regarding the award of an Agreement to the written clarification and addendum process described in this RFP, and interviews or discussions pursuant to the evaluation and selection process described in this RFP. Any violation of this section constitutes grounds for disqualification of the offending PROPOSER.

C. City’s Reservation of Rights
This RFP and the proposal evaluation process do not:
Obligate the CITY to accept or select any Proposal;
Constitute an agreement by the CITY that it will actually enter into any Agreement with any PROPOSER.

When it best serves the CITY’s interests, the CITY may do any one or more of the following:
Reject any Proposal or all Proposals at its sole discretion. Extend the deadline for accepting Proposals.
Accelerate the pace of the RFP process if three or fewer Proposals are received. Waive any or all information, defects, irregularities, or informalities in a Proposal. Accept amendments to Proposals after the Proposal Deadline. Amend, revise, or change the RFP’s evaluation or selection criteria. Cancel, withdraw, amend, revise, change, or negotiate the terms of this RFP, the proposed Agreement, or both.
Reissue a Request for Proposals.
Conduct oral interviews.
Visit Proposer’s facilities or business.
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20 Examine financial records of PROPOSER to the extent necessary to ensure financial stability.
Make a partial award.
Negotiate with one or more PROPOSERS.
Award Agreements to one or more PROPOSERS.
Require a best and final offer from one or more PROPOSERS. Provide its own services for tennis OPERATIONS, or Agreement directly— without an RFP or bids— for those services.

VI. Letter of Objection; Procedures
A PROPOSER that believes that any part of this RFP is discriminatory against the PROPOSER or precludes the PROPOSER from being given reasonable consideration in the procurement process must submit a letter clearly stating the specific objections, the areas of concern, and a proposed method for resolving the objections. The PROPOSER, or the person who is duly authorized to represent the PROPOSER, must sign the correspondence. The CITY must receive the letter of objection on or before 5:00 p.m. on February 12, 2026. The CITY will not consider any verbal objection. The letter of objection must be addressed as follows and delivered to:

City of Glendale
Community Services & Parks Department
Attention: Gabrielle Goglia
613 E. Broadway, Room 120
Glendale, CA 91206
Upon the CITY’s timely receipt of the objection letter, the CITY will review the PROPOSER’S contention(s). If the CITY decides that the RFP― whether in whole or in part― needs revision, the CITY will prepare Addenda, as described in Section II.F of this RFP.
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20 36 of 105

21 EXHIBIT I
Aerial of Glorietta Park
Glorietta Tennis Courts, located at 2801 N. Verdugo Rd., Glendale, 91208 Consists of:
4 lit tennis courts
Tennis office
Limited parking
Map of Glorietta Park Location

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21 39 of 105

22 EXHIBIT II
Sample Fees for Tennis Court Usage in Various Southern California Cities (Updated August 2024. Fees may have since changed.)
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23 *These sample fees were collected from calls to other cities but may contain errors. This sample list should be used as a guideline for setting rates in the proposal only.
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23 43 of 105

24 EXHIBIT III

TENNIS OPERATOR PROPOSER INFORMATION

Use the following forms to provide information necessary to complete the Request for Proposals. Proposers are advised that statements made in the Proposal Information forms may be incorporated into the Agreement.

All questions must be answered concisely and completely.

Basic Information
PROPOSER’S Name: ____________________________________
Company’s Name (if Agreement will be with a Company):
___________________________________________________
Address: ______________________________________
City: _______________________ State: ____ Zip Code: ________ Principal Telephone: __________________ Fax: ___________________ Contact Person Name: ________________________ Title: ______________________ Telephone: _______________________E-Mail: ______________________________ PROPOSER’S Social Security Number (if PROPOSER is an individual):
______________________
Company’s Tax ID Number (if PROPOSER is a business): ______________________ The City of Glendale may: (1) request credit, criminal, and investigative reports about you and your company, and (2) contact the references, government entities, and other persons listed in this Proposal. The City of Glendale will use this information to evaluate your company’s financial resources, responsibility, and integrity with respect to this Proposal, an award of the Agreement, or any Agreement renewal. The City of Glendale will treat any information that it obtains now or later as confidential.

Do you and your company authorize the City of Glendale to obtain credit, criminal, and investigative reports about you and your company:
____ Yes ____No
Do you and your company authorize the references, government entities, and other persons listed in this Proposal to release information about you and your company to the City of Glendale?
____Yes ____No
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25 TO THE CITY OF GLENDALE, CALIFORNIA:

In response to the Request for Proposals (“RFP”) by the City of Glendale (“CITY”), the undersigned person or entity (“PROPOSER”) now submits this Proposal (“Proposal”), with the accompanying forms and attachments.

Under the penalty of perjury, PROPOSER certifies that:

A. This Proposal is genuine, is not a sham or collusive, and is not made in the interest of, or on behalf of, any person, partnership, corporation, company, organization, or another entity not named or disclosed in the Proposal;
B. PROPOSER did not, directly or indirectly, induce, agree, or solicit anyone else to submit a false or sham Proposal, to refrain from proposing, to withdraw a Proposal, or to attempt to induce an action prejudicial to CITY’s interests;
C. PROPOSER has not sought by collusion, in any manner, to secure for PROPOSER any advantage over other PROPOSERS;
D. All facts and statements in the Proposal are completely true, accurate, and correct.

PROPOSER SIGNATURE: ___________________________ DATE: _____________ PROPOSER PRINTED NAME: ________________________
PROPOSER TITLE: _________________________________
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25 47 of 105

26 GENERAL STATEMENT OF QUALIFICATIONS
(Attach additional pages if necessary, and title each page “General Statement of Qualifications, Page 26A”)
Previous Experience
1) Name of operation: ________________________________
Dates PROPOSER worked: ___________________________
Role in operation: ___________________________________
Supervisor’s Name: __________________________________
Briefly describe how reservations were taken in this operation:
______________________________________________________________________ ______________________________________________________________________ 2) Name of operation: ________________________________
Dates PROPOSER worked: ___________________________
Role in operation: ___________________________________
Supervisor’s Name: __________________________________
Briefly describe how reservations were taken in this operation:
______________________________________________________________________ ______________________________________________________________________ 3) Name of operation: ________________________________
Dates PROPOSER worked: ___________________________
Role in operation: ___________________________________
Supervisor’s Name: __________________________________
Briefly describe how reservations were taken in this operation:
______________________________________________________________________ ______________________________________________________________________ How many years has PROPOSER previously operated a tennis reservation system:
_____
Is PROPOSER a member of the USPTA professional organization? ______ Please list any additional certifications and professional experience received in the traffic industry: _________________________________________________________ _____________________________________________________________________ Please list any industry achievements or awards that the PROPOSER may have earned:
______________________________________________________________________ ______________________________________________________________________ Briefly describe the PROPOSER’S experience operating a concession for a public agency. Specify experience operating a tennis or other recreational concession. Include years of experience:
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27 ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ____________________________________________________________________________ Briefly describe the PROPOSER’S experience developing and implementing tennis or other recreational programs:
______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ Briefly describe the PROPOSER’S experience directly providing tennis instruction.

Separately, briefly describe PROPOSER’S experience supervising other Tennis Professionals. Include years of experience both providing tennis instruction and supervising other tennis professionals:
______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ If PROPOSER has business management experience other than operating a concession for a public agency, briefly describe the PROPOSER’S business management experience:
______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ 49 of 105

28 ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________
Briefly describe the PROPOSER’S experience as related to operating a tennis reservation system:
______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 50 of 105

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28 52 of 105

29 PROPOSER’S BACKGROUND
Please answer the following background questions.

Have you ever been convicted of a Criminal Offense (misdemeanor or felony) other than a minor traffic violation?
Yes
No
If yes, please provide information pertaining to ALL convictions, unless sealed or expunged. Do NOT list arrests that did not result in a conviction. If you have been arrested and a determination is pending, also not the information below. _____________________________________________ ________________________ Signature Date
_____________________ _______________________________ ______________________ Date of Conviction Code Section Violated (Number & Title) Felony or Misdemeanor __________________________________________________________________________________ Sentencing Information: (length of jail sentence, time serviced, monetary fine, terms of parole and/or probation) __________________________________________________________________________________ Description of Offense and Additional Remarks
_____________________ _______________________________ ______________________ Date of Conviction Code Section Violated (Number & Title) Felony or Misdemeanor __________________________________________________________________________________ Sentencing Information: (length of jail sentence, time serviced, monetary fine, terms of parole and/or probation) __________________________________________________________________________________ Description of Offense and Additional Remarks
_____________________ _______________________________ ______________________ Date of Conviction Code Section Violated (Number & Title) Felony or Misdemeanor __________________________________________________________________________________ Sentencing Information: (length of jail sentence, time serviced, monetary fine, terms of parole and/or probation) __________________________________________________________________________________ Description of Offense and Additional Remarks
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29 55 of 105

30 REFERENCES
Please provide a minimum of three references as to the PROPOSER’S experience qualifications (Two of the references MUST be of most recent Operator Agreements held).

Reference #1
Contact Name: ___________________________Title: __________________________ Address: ___________________________________________________ City: __________________________ State: ____ Zip Code: ________ Telephone: ______________________E-Mail: ________________________________ Starting / Ending Date of Operation: ______ / ______
May we contact this reference? Yes ___No ___
If no, please explain as to why?
______________________________________________
Reference #2
Contact Name: ___________________________Title: __________________________ Address: ___________________________________________________ City: __________________________ State: ____ Zip Code: ________ Telephone: ______________________E-Mail: ________________________________ Starting / Ending Date of Concession Operation: ______ / ______ May we contact this reference? Yes ___No ___
If no, please explain as to why?
______________________________________________
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31 Reference #3
Contact Name: ___________________________Title: __________________________ Address: ___________________________________________________ City: __________________________ State: ____ Zip Code: ________ Telephone: ______________________E-Mail: ________________________________ Starting / Ending Date of Concession Operation: ______ / ______ May we contact this reference? Yes ___No ___
If no, please explain as to why?
______________________________________________
Reference #4
Contact Name: ___________________________Title: __________________________ Address: ___________________________________________________ City: __________________________ State: ____ Zip Code: ________ Telephone: ______________________E-Mail: ________________________________ Starting / Ending Date of Concession Operation: ______ / ______ May we contact this reference? Yes ___No ___
If no, please explain as to why?
______________________________________________
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31 59 of 105

32 EXHIBIT IV

PROPOSAL FORMS

TENNIS OPERATION PROPOSAL

All questions must be answered concisely and completely.

OPERATIONAL PLAN
List of Services
Please complete the following sections. Attach any additional pages needed, and title them “List of Services, Page 32A.”
Please describe the Group Lessons Proposer intends to offer, including but not limited to: general class descriptions, classes of various skill levels to be offered, number classes per week, number of students in class, duration of a session, and whether OPERATOR or staff will teach the lessons:
______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ Please describe the Private Lessons Proposer intends to offer, including but not limited to: general class descriptions, number of classes per week, and whether OPERATOR or staff will teach the lessons:
______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ Please describe the reservation system PROPOSER intends to use for court rentals, including but not limited to: number of courts available for reservation, number of courts available for drop-by customers, hours of operation for court rentals, and whether OPERATOR or staff will supervise court rentals: _________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ 60 of 105

33 ______________________________________________________________________ ______________________________________________________________________ Please describe the financial system PROPOSER intends to use for court rentals, lessons, merchandise sales, etc. (if different than the system for reservations). Please attach an example of a monthly gross revenue report from the financial system PROPOSER intends to use and title it “Gross Revenue Example, Page 32B.”_________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ Please describe any camps PROPOSER intends to offer, including but not limited to:
ages for camp participants, months camps will be offered, duration of camps, general camp description, and whether OPERATOR or staff will operate camps: ____________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ Please describe any tournaments PROPOSER intends to offer, including but not limited to: age brackets, participant eligibility for tournaments, number of tournaments per year, duration of tournaments, and tournament participation / winning awards: ____________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ Please describe any proposed special events or programming that will be offered, such as “Doubles Night” or “Teen Night”, etc.: _____________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ Please describe the hours of operation open to the public, and the plan for court supervision if classes or other programs are not scheduled. Please include who will supervise public hours (i.e. self, staff, etc.). Please include open court time that may be available during which community members do not need to pay for court time:__________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ 61 of 105

34 ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ Please describe integrated programs and services that PROPOSER intends to provide to accommodate persons with disabilities:
______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ Please describe any additional programming and / or services PROPOSER intends to offer as part of the OPERATION:
______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________

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34 64 of 105

35 Staff Information
List each employee/independent contractor/volunteer who will be at the facility (Attach additional sheets if necessary, and title them “Staff Information, Page 35A”) STAFF #1
Check one: __Employee __Independent Contractor __Volunteer Name: _________________________________ Title/Role: _____________________ Salary: _______________________ Proposed Hours: _________________________ Relationship with any schools (if applicable): _____________________________________ ______________________________________________________________________ ______________________________________________________________________ Professional Background/ Professional Affiliations: _____________________________ ______________________________________________________________________ ______________________________________________________________________ List of Professional Certifications/Licenses Held: _______________________________ ______________________________________________________________________ ______________________________________________________________________ Professional and Civic Involvement: _________________________________________ ______________________________________________________________________ ______________________________________________________________________ Honors and Awards: _____________________________________________________ ______________________________________________________________________ ______________________________________________________________________ STAFF #2
Check one: __Employee __Independent Contractor __Volunteer Name: _________________________________ Title/Role: _____________________ Salary: _______________________ Proposed Hours: _________________________ Relationship with any schools (if applicable): _____________________________________ ______________________________________________________________________ ______________________________________________________________________ Professional Background/ Professional Affiliations: _____________________________ ______________________________________________________________________ ______________________________________________________________________ List of Professional Certifications/Licenses Held: _______________________________ ______________________________________________________________________ ______________________________________________________________________ Professional and Civic Involvement: _________________________________________ 65 of 105

36 ______________________________________________________________________ ______________________________________________________________________ Honors and Awards: _____________________________________________________ ______________________________________________________________________ ______________________________________________________________________ 66 of 105

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36 68 of 105

37 PROPOSED SCHEDULE OF OPERATIONS
Please provide a sample of a weekly schedule of operations (Monday through Sunday), including but not limited to the following: a schedule of maintenance, court use (rentals, lessons, special events, etc.), and staffing schedule. Please include the hours that the OPERATOR will be on site, and when staff will be working. A separate form may be submitted in addition to, or in lieu of this form, titled “Proposed Schedule of OPERATIONS, Page 37A.”
Please also provide a total of each program type proposed weekly. This is a cumulative total of all courts at the above checked Facility each week:

Open Courts (free to public): _________________________ hours per week

Court Rentals (paid reservations by public): ______________hours per week Lessons: _________________________________________hours per week Camps/Tournaments/Special Events or Programs:
_________________________________________________hours per week Other (please describe): _____________________________hours per week Other (please describe): _____________________________hours per week 69 of 105

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39 FINANCIAL PROJECTIONS & PLANNING
Proposed fees to be charged to the public for the use of the courts.

Please provide a list of proposed fees to be charged (use additional sheets if necessary, and title them “Proposed Fees, Page 39A”):

Weekdays
From: ____________a.m. To: ____________p.m.

Rate: $ _______ per court / per hour
Evenings
From: ______________p.m. To: ____________p.m.

Rate: $ _______ per court / per hour
Weekends
From: ______________a.m. To: ____________p.m.

Rate: $ _____________ per court / per hour
Senior Rates
From: ______________a.m. To: ____________p.m.

Rate: $ _____________ per court / per hour
Private tennis instruction (not conducted by OPERATOR)
Rate: $_____________
Group Tennis Lessons (conducted by OPERATOR or staff)
Rate: $_____________ per student / per session
# of Classes: ____________ per session
Individual Tennis Lessons (conducted by OPERATOR or staff) Rate: $_____________ per hour
Tennis Clubs
Rate: $_____________ per session
# of Meetings: __________ per session
Please list any additional fees and unit of measurement for proposed activities:

Activity: ___________________
Rate: $_______________ per session
# of Meetings: ____________ per session
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39 73 of 105

40 Payment
Please fill in the amount of proposed payment to the CITY as consideration for your right and privilege to operate the tennis courts. Include the proposed percentage figure assigned to gross revenue above the proposed minimum monthly payment.

In addition, complete a Pro Forma Profit projection for the first five-year term, including projected revenues from operations.

These fees MUST include anticipated weather-related closures and participation levels.

CITY will NOT discount payments listed here and in AGREEMENT due to inclement weather.

MONTH 2026 2027 2028 2029 2030 2031
January $ N/A $_________ $_________ $_________ $_________ $_________ February $ N/A $_________ $_________ $_________ $_________ $_________ March $ N/A $_________ $_________ $_________ $_________ $_________ April $ N/A $_________ $_________ $_________ $_________ $_________ May $ _________ $_________ $_________ $_________ $_________ $ N/A June $ _________ $_________ $_________ $_________ $_________ $ N/A July $_________ $_________ $_________ $_________ $_________ $ N/A August $_________ $_________ $_________ $_________ $_________ $ N/A September $_________ $_________ $_________ $_________ $_________ $ N/A October $_________ $_________ $_________ $_________ $_________ $ N/A November $_________ $_________ $_________ $_________ $_________ $ N/A December $_________ $_________ $_________ $_________ $_________ $ N/A Annual Payments:$_________ $_________ $_________ $_________ $_________ $_________ Proposed percentage figure assigned to gross revenue: _______%.

Example of Financial Report
Name of Reservation Software you will use: ________________________________ 74 of 105

41 Name of Financial Software that you will use (if different from the Reservation Software listed above): __________
______________________________________________________________________ 75 of 105

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41 77 of 105

42 Revenue Analysis
Please complete a 5
-year revenue analysis.
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42 80 of 105

43 EXHIBIT V

INSURANCE REQUIREMENTS
“WORKERS’ COMPENSATION” INSURANCE

1.1 At its own expense, OPERATOR shall obtain, pay for, and maintain— and shall require each of its Subcontractors to obtain and maintain— for the duration of this Agreement:
(A) Complete Workers’ Compensation insurance, meeting or exceeding the coverages and amounts that California law requires; and (B) Employer’s Liability insurance in an amount not less than:
(1) ONE MILLION DOLLARS ($1,000,000) per accident for bodily injury or disease;
(2) ONE MILLION DOLLARS ($1,000,000) per employee for bodily injury or disease; and
(3) ONE MILLION DOLLARS ($1,000,000) policy limit.

1.2 OPERATOR shall provide CITY with a “certificate of insurance” and a subrogation endorsement, “Waiver of Our Right to Recover From Others”— on forms satisfactory to the City Attorney or City’s Risk Manager, and signed by the insurance carrier or its authorized representative— which fully meet the requirements of, and contain provisions entirely consistent with, this Agreement’s workers’ compensation insurance requirements.

1.3 CITY shall not be liable to OPERATOR’s personnel, or anyone OPERATOR directly or indirectly employs or uses, for a claim at law or in equity arising out of OPERATOR’s failure to comply with this Agreement’s workers’ compensation insurance requirements.
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44 “SEXUAL ABUSE OR MOLESTATION” (SAM) LIABILITY

1.1At its own expense, OPERATOR shall obtain, pay for, and maintain— and shall require each of its Subcontractors to obtain and maintain— for the duration of this Agreement:
(A)Sexual Abuse or Molestation (SAM) Liability: If the work will include contact with minors, and the Commercial General Liability policy referenced in the insurance requirements is not endorsed to include affirmative coverage for sexual abuse or molestation, OPERATOR shall obtain and maintain a policy covering Sexual Abuse and Molestation with a limit no less than $1,000,000 per occurrence or claim. 82 of 105

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45 “COMMERCIAL GENERAL LIABILITY” OR “BUSINESSOWNERS LIABILITY”

INSURANCE

1.1 At its own expense, OPERATOR shall obtain, pay for, and maintain— and shall require each of its Subcontractors to obtain and maintain— a “Commercial General Liability” or a “Businessowners Liability” insurance policy on an occurrence basis to fully protect OPERATOR and CITY from claims and suits for bodily injury, personal and advertising injury, property damage, and medical payments. The policy must add the City of Glendale and its officers, agents, employees, and representatives (collectively, “CITY AND ITS REPRESENTATIVES”) as additional insureds.

1.2 Coverage afforded to CITY AND ITS REPRESENTATIVES must be at least as broad as that afforded to OPERATOR. If OPERATOR has higher limits than the limits specified in these insurance requirements, or has additional broader coverage, or has both, the insurer shall make available the higher limits and broader coverage to CITY AND ITS REPRESENTATIVES. The insurance must be written for the limits of liability specified below:
(A) ONE MILLION DOLLARS ($1,000,000) per occurrence, or the full per occurrence limits of the policy― whichever limit is greater― for bodily injury (including accidental death) to any one person;
(B) ONE MILLION DOLLARS ($1,000,000) per occurrence, or the full per occurrence limits of the policy― whichever limit is greater― for personal and advertising injury to any one person;
(C) ONE MILLION DOLLARS ($1,000,000) per occurrence, or the full per occurrence limits of the policy― whichever limit is greater― for property damage; (D) ONE MILLION DOLLARS ($1,000,000) per occurrence, or the full per occurrence limits of the policy― whichever limit is greater― for sexual abuse or molestation to any one person; and
(E) TWO MILLION DOLLARS ($2,000,000) general aggregate limit, or the full aggregate limits of the policy― whichever limit is greater.

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46 1.3 The liability insurance must include all major divisions of coverage and must cover:
(A) Premises OPERATIONS (including Explosion, Collapse, and Underground [“X,C,U”] coverages as applicable);
(B) Independent OPERATORs’ Protective Liability;
(C) Products and Completed OPERATIONS (maintain same limits as above until five (5) years after recordation of Notice of Completion); (D) Personal and Advertising Injury (with Employer’s Liability Exclusion deleted);
(E) Contractual Liability;
(F) Broad Form Property Damage; and
(G) Sexual Abuse or Molestation Liability (including coverage for: (i) physical, emotional, psychological injury or harm of a person; and (ii) negligent employment, supervision, investigation, reporting or failing to report to proper authorities, or retention of an employee, agent, representative, volunteer, Subcontractor, or person whose actual, alleged, attempted, or threatened behavior, conduct, or verbal or nonverbal communication― whether or not intentional― results in physical, emotional, psychological injury or harm of a person or persons).

1.4 OPERATOR shall provide CITY with a “certificate of insurance,” an “additional insured endorsement,” and a subrogation endorsement, “Waiver of Transfer to Rights of Recovery Against Others”— on forms satisfactory to the City Attorney or City’s Risk Manager, and signed by the insurance carrier or its authorized representative— which fully meet the requirements of, and contain provisions entirely consistent with, all of the Insurance Requirements.

1.5 The “certificate of insurance” and an “additional insured endorsement” must state:
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47 “The City of Glendale, and its officers, agents, employees, and representatives are included as additional insureds under the policy(s). This insurance is primary to all other insurance of the City. The City’s insurance, or self-insurance, or both, will apply in excess of— and will not contribute with— this insurance. This insurance applies separately to each insured or additional insured who is seeking coverage, or against whom a claim is made or a suit is brought. The issuing company shall mail thirty (30) days advance notice to the City for any policy cancellation, termination, non-renewal, or reduction in coverage.”
“BUSINESS AUTOMOBILE” LIABILITY INSURANCE

1.1 At its own expense, OPERATOR shall obtain, pay for, and maintain— and shall require each of its Subcontractors to obtain and maintain— a “Business Automobile” insurance policy on an occurrence basis to fully protect OPERATOR and CITY from claims and suits for bodily injury, property damage, and medical payments. The policy must add the City of Glendale and its officers, agents, employees, and representatives as additional insureds.

1.2 The insurance must not be written for less than the limits of liability specified below or required by law, whichever coverage amount is greater:
(A) ONE MILLION DOLLARS ($1,000,000) per occurrence for bodily injury (including accidental death) to any one person; and

(B) ONE MILLION DOLLARS ($1,000,000) per occurrence for property damage; or

1.3 The liability insurance must include all major divisions of coverage and must cover all vehicles, whether rented, leased, hired, scheduled, owned or non-owned.

1.4 OPERATOR shall provide CITY with a “certificate of insurance” and an “additional insured endorsement”— on forms satisfactory to the City Attorney or City’s Risk Manager and signed by the insurance carrier or its authorized 87 of 105

48 representative— which fully meet the requirements of, and contain provisions entirely consistent with, all of the Insurance Requirements.

1.5 The “certificate of insurance” and an “additional insured endorsement” must state:
“The City of Glendale, and its officers, agents, employees, and representatives are included as additional insureds under the policy(s). This insurance is primary to all other insurance of the City. The City’s insurance, or self-insurance, or both, will apply in excess of— and will not contribute with— this insurance. This insurance applies separately to each insured or additional insured who is seeking coverage, or against whom a claim is made or a suit is brought. The issuing company shall mail thirty (30) days advance notice to the City for any policy cancellation, termination, non-renewal, or reduction in coverage.”

GENERAL REQUIREMENTS

1.1 At all times, the insurance company issuing the policy must meet all three of these requirements:
(A) It must be “admitted” insurer by the State of California Department of Insurance or must be listed on the California Department of Insurance’s “List of Approved Surplus Line Insurers” (“LASLI”);
(B) It must be domiciled within, and organized under the laws of, a State of the United States; and
(C) It must carry a minimum A.M. Best Company Financial Strength Rating of “A:VII,” or better.

1.2 If the Agreement requires any of the foregoing insurance coverages to remain in force after the Final Payment, and if they are reasonably available, OPERATOR shall submit to CITY— with the final Application for Payment— all certificates and additional insured endorsements evidencing the coverages’ continuation. 88 of 105

49 1.3 A deductible or self-insured retention is subject to CITY’s review and approval, in its sole discretion. The insurance company or its authorized representative must state either on the insurance certificate or in a separate correspondence:
(A) The amount of the deductible, or self-insured retention, or both; (B) Whether a limit of insurance has been lowered by any pending or paid claim; and
(C) The current limit amount, as lowered by the pending or paid claim.

1.4 Despite any conflicting or contrary provision in OPERATOR’s insurance policy:
(A) If OPERATOR’s insurance company adds CITY, and its officers, agents, employees, and representatives (collectively, “its representatives”) as additional insureds, then for all acts, errors, or omissions of CITY, or its representatives, or both, that insurer shall:
(1) Pay those sums that CITY, or its representatives, or both, become legally obligated to pay as damages; and
(2) Defend— and pay the costs of defending— CITY, or its representatives, or both;
(B) OPERATOR’s insurance is primary;
(C) Other insurance (whether primary, excess, contingent or self-insurance, or any other basis) available to CITY, or its representatives, or both, is excess over OPERATOR’s insurance;
(D) CITY’s insurance, or self-insurance, or both, will not contribute with OPERATOR’s insurance policy;
(E) OPERATOR and OPERATOR’s insurance company waive— and shall not exercise— any right of recovery or subrogation that OPERATOR or the insurer may have against CITY, or its representatives, or both; 89 of 105

50 (F) OPERATOR’s insurance policy applies separately to each insured or additional insured who is seeking coverage, or against whom a claim is made or suit is brought, except that the naming of multiple insureds will not increase an insurance company’s limits of liability;
(G) OPERATOR’s insurance policy applies to a claim or suit brought by an additional insured against a Named Insured or other insured, arising out of bodily injury, personal injury, advertising injury, or property damage; and (H) CITY is not liable for a premium payment or another expense under OPERATOR’s policy.

1.5 At any time during the duration of this Agreement, CITY may do any one or more of the following:
(A) Review this Agreement’s insurance coverage requirements; or (B) Require that OPERATOR:
(1) Obtain, pay for, and maintain more or less insurance depending on CITY’s assessment of any one or more of the following factors:
(a) CITY’s risk of liability or exposure arising out of, or in any way connected with, the services of OPERATOR under this Agreement;
(b) The nature or number of accidents, claims, or lawsuits arising out of, or in any way connected with, the services of OPERATOR under this Agreement; or
(c) The availability, or affordability, or both, of increased liability insurance coverage;
(2) Reduce or eliminate a deductible or self-insured retention as it applies to CITY; or
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51 (3) Obtain, pay for, and maintain a bond (as a replacement for an insurance coverage) from a California corporate surety, guaranteeing payment to CITY for liability, or costs, or both, that CITY incurs during CITY’s investigation, administration, or defense of a claim or a suit arising out of this Agreement.

1.6 OPERATOR shall maintain the insurance policy without interruption, from the Project’s commencement date to the Final Payment date, or until a date that CITY specifies for any coverage that OPERATOR must maintain after the Final Payment.

1.7 OPERATOR’s insurance company or self-insurance administrator shall mail CITY written notice at least thirty (30) days in advance of the policy’s or the self- insurance program’s cancellation, termination, non-renewal, or reduction in coverage.

1.8 OPERATOR shall not allow any insurance to expire, cancel, terminate, lapse, or non-renew. Twenty-one (21) days before its insurance policy’s expiration, cancellation, termination, or non-renewal, OPERATOR shall deliver to CITY evidence of the required coverage as proof that OPERATOR’s insurance policy has been renewed or replaced with another insurance policy which, during the duration of this Agreement, meets all of this Agreement’s insurance requirements.

1.9 At any time, upon CITY’s request, OPERATOR shall furnish satisfactory proof of each type of insurance coverage required— including a certified copy of the insurance policy or policies; certificates, endorsements, renewals, or replacements; and documents comprising OPERATOR’s self-insurance program— all in a form and content acceptable to the City Attorney or City’s Risk Manager.

1.10 If OPERATOR hires, employs, or uses a Subcontractor to perform work, services, OPERATIONS, or activities on OPERATOR’s behalf, OPERATOR shall ensure that the Subcontractor:
(A) Meets, and fully complies with, this Agreement’s insurance requirements; (B) Delivers to CITY— for its review, or approval, or both— all insurance policies, certificates, and endorsements that this Agreement requires; and 91 of 105

52 (C) Furnishes CITY, at any time upon its request, with a complete copy of the Subcontractor’s insurance policy or policies for CITY’s review, or approval, or both.

1.11 OPERATOR’s failure to comply with an insurance provision in this Agreement constitutes a breach upon which CITY may immediately terminate or suspend OPERATOR’s performance of this Agreement or invoke another remedy that this Agreement or the law allows. At its discretion, CITY may obtain or renew the insurance, and CITY may pay all or part of the premiums. Upon demand, OPERATOR shall repay CITY for all sums or monies that CITY paid to obtain, renew, or reinstate the insurance, or CITY may offset the cost of the premium against any sums or monies that CITY may owe OPERATOR.

OPERATOR’S SUBMITTAL OF CERTIFICATES AND ENDORSEMENTS

1.1 OPERATOR shall have its insurance carrier(s) or self-insurance administrator(s) complete and execute the following insurance documents, unless an exception below applies. When OPERATOR signs and delivers the Agreement to CITY, OPERATOR also shall deliver:
(A) A “certificate of insurance” for each required liability insurance coverage; (B) CITY’s “General Liability/Automobile Liability Special Endorsement” form (L- 15), unless this Agreement does not require OPERATOR to obtain and maintain Commercial General Liability coverage, Businessowners Liability coverage, or Automobile Liability coverage;
(C) A subrogation endorsement, “Waiver of Transfer to Rights of Recovery Against Others,” for Commercial General Liability coverage or Businessowners Liability coverage;
(D) A “certificate of insurance” for Workers’ Compensation insurance; or If OPERATOR is self-insured for workers’ compensation, a copy of the “Certificate of Consent to Self-insure” from the State of California; or If OPERATOR is lawfully exempt from workers’ compensation laws, an “Affirmation of Exemption from Labor Code §3700” form;
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53 (E) A subrogation endorsement, “Waiver of Our Right to Recover From Others,” for Workers’ Compensation coverage; and
(F) A complete copy of OPERATOR’s Professional Liability insurance policy, including all forms and endorsements attached to it.

1.2 CITY will neither sign this Agreement nor issue a “Notice to Proceed” until the City Attorney or City’s Risk Manager has reviewed and approved the insurance documents. CITY's decision as to the acceptability of all insurance documents is final.

Unless OPERATOR obtains CITY’s written approval, CITY will not permit or allow a substitution of an insurance policy, or a change in a certificate’s or an endorsement’s form and content, or both.

INSURANCE OBLIGATION IS SEPARATE FROM INDEMNITY OBLIGATION

2.1This Agreement’s insurance provisions:
(A) Are separate and independent from the indemnification and defense provisions in Article 12 of the Agreement; and
(B) Do not limit, in any way, the applicability, scope, or obligations of the indemnification and defense provisions in Article 12 of the Agreement. 93 of 105

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54 EXHIBIT VI

INSURANCE REQUIREMENTS AFFIDAVIT
THE PROPOSER’S INSURANCE COMPANY(S) OR INSURANCE AGENT MUST COMPLETE

THIS FORM
AND
THE PROPOSER MUST SUBMIT THIS AFFIDAVIT WITH THE BID FORMS.

I, the undersigned (please check one box: underwriter agent), certify that I and the PROPOSER listed below have jointly reviewed the “Insurance Requirements” in this Request for Proposals. If the City of Glendale (“City”) awards the PROPOSER the Contract for the tennis OPERATION, I will be able—within fourteen (14) calendar days after the PROPOSER is notified of the Contract’s award—to furnish the City with valid insurance forms (including one or more insurance certificates and additional insured endorsements) that fully meet all of the Insurance Requirements.

Name of Insurance Company
Date

Insurance Agent’s Name (Printed) Insurance Agent’s Name (signature)

Address City State Zip Code

Telephone Number FAX Number Email Address

Tennis OPERATION
OPERATOR’s Name Request for Proposal
Below State the Name of Insurance Company Providing Coverage:

DO NOT write “Will Provide,” “To Be Determined,” “When Required,” or similar phrases.

Commercial General Liability
Automobile Liability

Workers’ Compensation Liability
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55 NOTE TO THE UNDERWRITER / AGENT: If the insurance forms that the PROPOSER submits to the City do not fully comply with the Insurance Requirements, and/or if the PROPOSER fails to submit the forms within the 14-day time limit, the City may: (1) declare the PROPOSER’S Proposal non-responsive, and (2) award the Contract to the next highest scoring, responsible PROPOSER.

If you have any questions about Insurance Requirements, please contact Veronika Padron, Risk Management Section, at (818) 550-4354.
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2 25-89324

CITY OF GLENDALE, CALIFORNIA

REPORT TO THE CITY COUNCIL

AGENDA ITEM
Report: Montrose Shopping Park Business Improvement District Annual Work Plan (Budget) for Calendar Year 2026.

1. Motion to accept Montrose Shopping Park Association 2026 Budget and Work Plan.

COUNCIL ACTION
Item Type: Action Item
Approved for January 27, 2026 calendar

EXECUTIVE SUMMARY
Each year the Montrose Shopping Park Association submits its Proposed Budget for the upcoming year, outlining various marketing strategies and allocation of assessment funds for the Business Improvement District (BID). The current Management Agreement between the City and the Montrose Shopping Park Association (MSPA) expires on December 31, 2028.
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22 25-89324
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7 0

RECOMMENDATION
That the City Council approve the motion accepting the Annual Work Plan (“Budget”) as submitted by the Montrose Shopping Park Association (“MSPA”) for the calendar year covering January 1, 2026 through December 31, 2026.

ANALYSIS
Annually, the MSPA, in the capacity of the Business Improvement District (BID) Advisory Board, is required by local ordinance and the California Streets & Highway Code to submit an annual budget that estimates the expenditures necessary to implement its annual work plan. The City Council must review and approve the budget, which is funded solely by the merchants. The work plan includes various tools for marketing and promoting the district and details how assessment funds will be spent during the upcoming calendar year. Many of the Montrose Shopping Park iconic events that provide a substantial income flow, such as the Montrose Wine Walks and Arts & Crafts Festival, are back and continue to attract locals and visitors to the Montrose Shopping Park. The Montrose Harvest Market has consistently remained open throughout the year and as of December 8, 2025, generated $225,327 in net income.

The Montrose Shopping Park Association has submitted a 2026 budget which shows an overview of 2025 revenues and expenses (Exhibit 1) and the 2026 detailed work plan/budget (Exhibit 2).

The 2026 total estimated income is $590,000. This estimated income includes $170,000 in assessments and $395,000 from key revenue generating events and programs such as Harvest Market, Arts & Crafts Festival, Wine Walks, and an additional $25,000 estimated from Filming income. 2026 is expected to be another successful year of popular events that will continue to bring the community together and activate the Montrose Shopping Park.

The current Management Agreement between the City and the Advisory Board that allows the Board to administer the assessment funds for the marketing and promotion of the BID is in effect and is set to expire on December 31, 2028.

STAKEHOLDERS/OUTREACH
N/A

FISCAL IMPACT
There is no fiscal impact associated with this report.

ENVIRONMENTAL REVIEW (CEQA/NEPA)
N/A

CAMPAIGN DISCLOSURE
This item is exempt from campaign disclosure requirements. 99 of 105

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ALTERNATIVES TO STAFF RECOMMENDATION
1) Council may request that the Montrose Shopping Park Association make specific revisions and resubmit.
2) Council may consider any other alternative not proposed by staff.

ADMINISTRATIVE ACTION
Submitted by:

Roubik R. Golanian, City Manager
Prepared by:

Domenica Megerdichian, Assistant to the City Manager
Approved by:

Roubik R. Golanian, P.E., City Manager

EXHIBITS/ATTACHMENTS
Exhibit 1: Montrose Shopping Park Association Budget 2026 Exhibit 2: Montrose Shopping Park Association Workplan 2026 100 of 105

M O T I O N
Moved by Council Member ________________________________, seconded by Council Member ___________________________________, that the 2026 Annual Work Plan and Budget submitted by the Montrose Shopping Park Association for and on behalf of the Montrose Shopping Park Business Improvement District, is hereby accepted.

Vote as follows:

Ayes:

Noes:

Absent:

Abstain:
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BUDGET 2026 BUDGET 2025
EST. FINAL
2025

YEAR-TO-DATE
2025 FINAL 2024

ESTIMATED NET INCOME
HARVEST MARKET 245,000 225,000 245,000 225,327 225,237 ASSESSMENTS 170,000 180,000 165,000 154,208 179,176 ARTS & CRAFTS FESTIVAL 90,000 95,000 83,073 63,072 102,241 WINE WALKS 60,000 50,000 60,416 60,416 49,300 FILMING 25,000 10,000 81,311 81,311 17,133 TOTAL NET INCOME 590,000 560, 000 634,800 584,334 573,087

TRADITIONALLY FIXED EXPENSES
SEASONAL LIGHTING 68,000 12,000 12,000 4,800 67,760 reorder light strands; SEASONAL DÉCOR 18,000 17,000 17,406 16,156 16,977 CHRISTMAS PARADE 5,300 5,250 5,320 5,320 5,250 MSPA-HQ & GPD SUBSTATION 29,000 28,244 28,926 28,526 25,035 INSURANCE 3,100 3,025 3,039 3,039 3,013 MONTROSE TOWN CLOCK - - 2,050 2,050 - WEBSITE 3,100 3,195 3,010 3,010 3,196 MISCELLANEOUS 2,000 800 2,026 1,984 2,640 PRINTING 5,000 1,600 4,907 4,907 1,696 POSTAGE & PO BOX 400 290 385 385 290 OFFICE SUPPLIES & EXPENSES 4,400 3,800 4,374 4,147 3,761 DIRECTORIES 50,000 1,600 800 - 800 new directory boards TAX & ACCOUNTING SERVICES 5,300 5,200 5,255 5,255 5,190 VIETNAM WAR MEMORIAL 800 1,010 800 800 1,010 MEMORIAL DAY OBSERVANCE 1,400 1,510 1,384 1,384 1,257 CRESCENTA VALLEY FIREWORKS ASSN. 2,000 2,000 2,000 2,000 2,000 POWER WASHING & CLEANING 32,500 43,380 28,291 23,966 12,229 MSPA MEMBERS MEETINGS 5,500 5,400 5,357 5,357 5,747 MSPA STORAGE 2,300 2,100 2,225 2,225 2,389 INDEPENDENT CONTRACTOR SERVICES 45,900 45,900 45,900 41,950 44,700 TOTAL FIXED EXPENSES 284,000 183,304 175,455 157,261 204,940 MONTROSE SHOPPING PARK ASSOCIATION BUDGET 2025 - 2026
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BUDGET 2026 BUDGET 2025
EST. FINAL
2025

YEAR-TO-DATE
2025 FINAL 2024
MONTROSE SHOPPING PARK ASSOCIATION BUDGET 2025 - 2026

PROMOTIONAL EXPENSES
SEASONAL PROMOTIONS: 102,000 97,847 99,475 95,680 85,229 February 14th: Valentines Day 3,800 3,700 3,634 3,634 4,594 March 14th: Spring Wine Walk 22,000 24,675 21,821 21,721 18,556 May 3rd: Kids 'N' Kritters 11,000 9,656 11,007 11,007 7,527 July - Aug.: Summer Shopping DaysPromo 1,000 850 90 90 150 July 5th: Car Show 7,500 7,756 7,418 7,318 6,093 October 31st: Halloween Spooktacular 13,000 13,318 12,847 12,847 12,410 November 7th: Holiday Wine Walk 31,000 25,897 30,118 29,068 23,688 November 27th: White Friday & Tree Lighting 7,000 6,760 6,988 6,843 6,707 Nov. 28th: Small Business Saturday 2,700 2,235 2,552 2,352 2,204 Friday Shop & Dine 3,000 3,000 3,000 800 3,300 CHRISTMAS EVENTS & ACTIVITIES 23,000 22,105 21,950 7,100 22,367 ARTS & CRAFTS FESTIVAL 74,000 71,623 73,474 72,074 65,142 HARVEST MARKET 115,000 112,865 113,831 104,464 110,591 TOTAL PROMOTIONAL EXPENSES 314,000 304,440 308,730 279,317 283,329

ADVERTISING EXPENSE
CHRISTMAS ADVERTISING 18,000 17,685 17,535 9,250 15,595 PROMOTIONAL MATERIALS 1,000 1,000 660 660 760 NON-SEASONAL ADVERTISING - 800 - - 800 SOCIAL MEDIA 18,000 17,000 17,780 16,480 17,305 TOTAL ADVERTISING EXPENSE 37,000 36, 485 35,975 26,390 34,460 TOTAL EXPENSES 635,000 524,229 520,160 462,968 522,729 336,268 EST. Projected Remaining Funds (2026 Reserve) 103 of 105

1 MONTROSE SHOPPING PARK ASSOCIATION
BUDGET AND WORK PLAN 2026
Prepared for Presentation to the Glendale City Council

The Montrose Shopping Park Association continues its commitment to keep the Montrose Shopping Park the “jewel in the crown” of the City of Glendale.

MSPA’s many iconic events are “key” to guaranteeing increased pedestrian traffic in the MSP.

• On Saturday, February 14th, our Valentines Flower Cart will be located at the southeast corner of Honolulu Ave. & Ocean View Blvd. where 500 long-stemmed roses will be provided free to MSP shoppers that day by our event staff along with a costumed celebrity impersonator.

• Montrose’s 8th Annual Spring Wine Walk w ill return March 14th, as will the Montrose ’s 8th Annual Holiday Wine Walk on November 7th. This unique event is “in -store” driven and is very popular with our merchants and customers alike.

• The 14th Annual Kids & Kritters Day returns alongside the Sunday Harvest Market on May 3rd, featuring Wild Wonders Exotic Animal Shows, pony rides, a farm animal petting zoo, Kids Zone, local dance troupes performing, First Responders exhibits and more.

• The first weekend in June brings back the 42nd Annual Montrose Arts & Crafts Festival .

The largest two -day outdoor street event in Glendale offering crafts and fine arts shopping, food and musical entertainment for the whole family.

• On July 5th, the 24th Annual Montrose Car Show returns to all three blocks of Honolulu Avenue displaying more than 350 classic cars, hot rods, trucks and motorcycles.

• On October 31st the Halloween Spooktacular will once again provide a fun, safe and family- oriented venue for the many thousands of trick-or-treaters that attend every year.

• Our weekly Harvest Market continues to operate every Sunday - rain or shine - except Easter Sunday. The Market functions as a service to the Foothill communities and surrounding areas. Offerings include organic farmers, agricultural producers, prepared food and packaged food producers.

• Montrose Old Town Christmas concludes the year’s events . It all s tarts with our Tree Lighting Ceremony the day after Thanksgiving on Plaid Friday (as we now call it) followed the next day by Small Business Saturday . There are free horse-drawn wagon rides , photos with Santa and live bands in every block each weekend from Thanksgiving to Christmas , including free hand-led pony rides on Saturdays.

• Budgeting for the lighting of the trees throughout the Shopping Park and the seasonal street décor makes Montrose a destination for anyone looking for that “Old Town” feeling. The Glendale City Council officially designated Montrose as Glendale's "Old Town" in 2008.

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2 MSPA funds several beautification efforts to ensure the best physical appearance for our community.

MSPA’s budget this year provides for a full-town power washing every other month, added to the monthly power washing of the Vietnam War Memorial area.

The Board of Directors requests the City of Glendale to replace the city trash containers throughout the Shopping Park, as the ones currently in use are no longer adequate to meet the needs of today.

Trash dumpster enclosures are also needed in Municipal Lot 7.

Another paramount concern is the safety of our pedestrians traversing the many crosswalks in the MSP. The Board asks that the crosswalks be equipped with warning lights and the stucco walls adjacent to them be removed to increase visibility.

MSPA’s partnership with the City of Glendale in working together to address these ongoing needs for increased beautification and public safety is appreciated.

MSPA’s numerous print advertising campaigns continue to be a budget ed priority for all the individual public events as well as for the November-December Holiday Season activities. Our social media advertising campaigns add attractive calls-to-action every week.

MSPA remains financially committed to supporting the Glendale Police Department’s Substation at 3600 Ocean View Blvd. #11, providing the Montrose Shopping Park merchants and surrounding communities with increased security via an ongoing police presence. Our annual contribution to the maintenance of the Vietnam War Memorial helps to provide an historically significant venue for the annual Memorial Day Observance and a place of reflection and remembrance for the community.

As always, MSPA is grateful to the Glendale City Council and City Staff for their continued partnership and support of the Montrose Shopping Park.

Respectfully submitted,

Montrose Shopping Park Board of Directors

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Glendale City CouncilJanuary 27, 2026

Glendale City Council
January 27, 2026