Agenda packet, special meeting — Glendale City Council, May 12, 2026

A G E N D A
SPECIAL MEETING: GLENDALE CITY COUNCIL

COUNCIL CHAMBERS
613 E. Broadway, 2nd Floor
Glendale, CA 91206
MAY 12, 2026 - 4:00 PM

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PUBLIC COMMENT GUIDELINES
The City Council welcomes public input at City Council meetings. Public input at Council meetings is regulated by the City Council’s Rules of Order, Procedure and Decorum for the Conduct of City Council Meetings as set forth in Resolution No. 25-76, which will be summarized below.

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MAY 12, 2026 - 4:00 PM

ROLL CALL
-
4:00 PM
-
Report of the City Clerk of the City Council, re: Posting of Agenda. The Agenda for the Tuesday, May 12, 2026 Special Public Meeting of the City Council was posted on May 8, 2026, on the Bulletin Board Outside City Hall.

SPECIAL PUBLIC MEETING
of the City Council is hereby called to meet at

4:00
PM
on
Tuesday, May 12, 2026
, in the Council Chamber, 613 E. Broadway, 2nd Floor
,
Glendale, CA 91206 to consider the following item(s) of business, to wit;

1. Community Services and Parks, re:

Award of Contract for Glorietta Tennis
Operations
Motion:
a. Approving the award of a five-year contract for operation of the tennis courts at Glorietta Park, with the option to renew on a year-to-year basis for up to five additional years, to Vigen Khanlarian and Artak Harutyunyan, joint contractors scored highest by the Selection Committee, and authorizing the City Manager to execute the contract; and
b. Rejecting all other proposals

ADJOURNMENT

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CITY OF GLENDALE, CALIFORNIA

REPORT TO THE SPECIAL CITY COUNCIL

AGENDA ITEM
Report: Award of Contract for Glorietta Tennis Operations

1. Motion:
(1) Approving the award of a five-year contract for operation of the tennis courts at Glorietta Park, with the option to renew on a year-to-year basis for up to five additional years, to Vigen Khanlarian and Artak Harutyunyan, joint contractors scored highest by the Selection Committee, and authorizing the City Manager to execute the contract; and
(2) Rejecting all other proposals to operate the tennis courts at Glorietta Park as being less competitive than those submitted by the above-referenced parties.

COUNCIL ACTION
Item Type: Action Item
Approved for May 12, 2026 calendar

EXECUTIVE SUMMARY
On January 28, 2026, Community Services & Parks (CSP) reissued a Request for Proposals (RFP) for the management and operation of Glorietta tennis courts. Any suitably qualified tennis professional and/or company was eligible to apply, if they had a minimum of three years of experience as the principal party responsible for the operation of a public agency’s facility with a minimum of two courts. Experience must have included offering public open times on courts, tennis instruction, and coordinating other tennis programs.

The City received five proposals, of which three met the minimum required qualifications.

A Selection Committee was convened, consisting of management and executive-level staff from other cities, each of whom has experience overseeing contractual services, sports and tennis. The Selection Committee conducted thorough interviews of each of the three qualified candidates and scored them based on the criteria that Council approved on January 27, 2026.

Having received the highest score given by the Selection Committee, Vigen Khanlarian and Artak Harutyunyan, as joint contractors, are the recommended concessionaires. 4 of 63

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RECOMMENDATION
That the City Council pass a motion approving the award of a five-year contract for operation of the Glorietta Park tennis courts, with the option to renew on a year-to-year basis for up to five additional years, to Vigen Khanlarian and Artak Harutyunyan, as joint contractors scored highest by the Selection Committee, and authorizing the City Manager to execute the contract.

ANALYSIS
CSP maintains 33 tennis courts at 10 sites throughout the City. CSP operates the tennis courts at three of the park locations through contracted concessionaires. These locations are Fremont Park, Glorietta Park, and Scholl Canyon Golf & Tennis. Scholl Canyon Golf & Tennis is operated by American Golf and Tennis, which sublets the tennis operation to Glendale Tennis Academy (GTA). The Fremont Park tennis courts are operated by GTA.

The Glorietta Park tennis courts have been operated by an independent contractor since 1996. The current contractor at Glorietta Park, Vigen Khanlarian, a sole proprietor, has operated since March 2015 and will continue to operate pending award of a new contract as a result of the RFP.

In 2021, the City’s Internal Audit staff conducted an audit of the tennis concessions at Glorietta and Fremont Park tennis courts. Staff recommended that CSP require tennis concessionaires to utilize a reservation/registration software as well as financial software as part of the next contract. The purpose of Audit staff’s recommendation that tennis concessionaires utilize a reservation/registration system is to enable system reports that accurately capture patron information and revenue, and their recommendation to utilize financial software is to adequately audit concessionaire revenue to ensure that they are paying the City the full percentage required in their contracts.

On December 17, 2024, CSP issued the RFP for management and operation of the Fremont and Glorietta tennis courts as the operative contracts were expiring. CSP included the utilization of (a) software system(s) in the RFP pursuant to the audit recommendations. On June 10, 2025, Council selected GTA to operate Fremont Tennis Courts and Vigen Khanlarian to operate Glorietta tennis courts. On September 30, 2025, Council rescinded its approval to award the Glorietta contract to Vigen Khanlarian and directed CSP to revise the RFP for operation of the tennis courts at Glorietta Park. Staff brought the revised RFP back to Council on January 27, 2026, with revised criteria and weighting. The revised RFP was released on January 28, 2026. The criteria for evaluating the proposals, and their respective weights, were as follows:

Evaluation Criteria Weight
Duration of experience operating a concession for a public agency, with a preference for experience operating a tennis or other recreational concession 5%
Previous development and implementation of tennis or other recreational programs
10%
Duration of experience directly providing tennis instruction and supervising other tennis instructors
10%
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Professional training and certifications received in the tennis industry 5% Business management experience 5%
Business awards or tennis industry achievements 5%
Open play by the public free of charge and without reservations required 15% Court rentals by the public at affordable hourly rates 15% Tennis instruction (group and private lessons) 5%
Tennis camps, tournaments, and/or other special events or programs 5% Integrated programs and services to accommodate persons with disabilities 5% Proposed payment to the City 10%
Daily Operational Plan 5%
CSP convened a Selection Committee of three management and executive-level staff members from other cities to review all proposals meeting the minimum requirements and to conduct interviews. The Selection Committee consisted of the Director of Recreation & Community Services for the City of Santa Clarita, the Recreation Services Manager for the City of Beverly Hills, and the Recreation Service Manager for the City of Burbank. The Selection Committee was asked to assign each proposer a raw score of 0 to 3 for each criterion above. The Selection Committee was not given the weight of each criterion. The raw point scale was as follows:
0-3 Point Scale
0 - Unqualified
1 - Minimally Qualified
2 - Well Qualified
3 - Best Qualified*
*Each proposer’s qualifications were scored based upon the extent to which they satisfied the Evaluation Criteria, not relative to other proposers’ qualifications. Thus, multiple proposers could, and did, receive a score of 3 for various criterion.

The point totals below show the average, weighted scores. Notably, the Selection Committee members were unanimous in the order in which they ranked proposers.

Selection Committee Weighted Scores:

Vigen
Khanlarian &
Artak
Harutyunyan
Homenetmen
Ararat & Vigen
Khanlarian
LA Tennis, Inc.
& HEAL-ACTS
Total Points
(3 points)

2.65 2.267 2.233
Vigen Khanlarian and Artak Harutyunyan, as joint contractors, were the highest-ranking proposers for operation of the tennis courts at Glorietta Park. According to the terms of the RFP, “The Proposer with the highest weighted score will be presented to the City Council as the recommended concessionaire.”
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The proposal submitted by Vigen Khanlarian and Artak Harutyunyan included 97 hours weekly of free time on courts that can be used by the public without a reservation. In addition to the free time, they included court rental hours at $10 per court, per hour, for standard reservations; and $6 per court, per hour, for seniors. Programming includes lessons, clubs, camps and annual tournaments. They also proposed to include “Adaptive Tennis,” with modified equipment and lessons, and they proposed to work with Easter Seals to reach out to the community. Their proposed payment to the City was the lowest of the three qualified proposers; however, they proposed the lowest court rental rates of the three. The balance between affordable and free courts and programs, and the amount of payment to the City, was valued by the Selection Committee. Their raw score was

33.333, which equated to 2.65 when each criterion weight was calculated. This was the highest of the three scores.

Homenetmen Ararat and Vigen Khanlarian, as joint contractors, submitted a proposal that included 28 hours weekly of free and open court time to the public, without the need for a reservation. Their proposal included court rental rates of $20 per hour, per court, for standard reservations; and $10 per court, per hour, for seniors. They proposed paying the City the highest amount of the three qualified proposers; but the Selection Committee did not rate them as high as Vigen Khanlarian and Artak Harutyunyan in the range of services offered. Their raw score was 30.333, which equated to 2.267 when each criterion weight was calculated.

LA Tennis, Inc. and HEAL-ACTS, as joint contractors, submitted a proposal that included 85 hours per week of free and open court time to the public, without the need for a reservation; and they also proposed to charge $0 for court rentals (reservations required during peak times to manage the flow of users, but at no fee). This proposal provided the most free and affordable time to the community; however, they were unclear on the cost for lessons or other programs. They proposed to pay the City more than Vigen Khanlarian and Artak Harutyunyan; however, the Selection Committee was unable to ascertain how they would generate that revenue when the court rentals were all free. In addition, some of the revenue they proposed to generate came from HEAL-ACTS (itself) paying for court time for programs. The Selection Committee felt that the balance between free time and payment to the City was not clear. Their raw score was 29.667, which equated to 2.233 when each criterion weight was calculated.

The recommended concessionaire proposes paying the following revenue to the City for the contract period:

Monthly Rent – $3,500 (year 1) - $4,057 (year 5)
Percentage of Gross Revenue – 5%
Projected Annual Gross Revenue – $93,500 (year 1) - $105,231 (year 5) Projected Annual Revenue to City (Rent plus 5% of Gross Revenue) – $46,675 (year 1) - $53,946 (year 5)
The new contract term for Glorietta is anticipated to begin on July 1, 2026. 7 of 63

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The contract term for the operation is five years, and the City has the option of renewing the contract on a year-to-year basis thereafter, up to five additional times. Performance of the contract will be monitored and overseen by the Community Services Manager at the Glendale Sports Complex.

STAKEHOLDERS/OUTREACH
Community Services & Parks provides outdoor recreational activities throughout the City to improve the quality of life for residents and visitors. By utilizing a concessionaire to oversee the operation of tennis activities at Glorietta Park, staff ensures that quality tennis lessons and programs can be offered, and reservations taken and made by the community, at a price-point similar to that in other cities in the area, without the need to hire additional City staff to operate the courts internally.

Stakeholders include City employees, residents and visitors to City facilities.

Staff advertised the RFP on the City’s website, the CSP monthly newsletter, and social media. Staff also reached out directly to all proposers from the previous RFPs in 2014 and 2025. In addition, staff kept a list of all inquiries made throughout the past 10 years and ensured that inquiring parties were notified directly of the RFP.

RFP criterion and weighting was evaluated after receiving feedback from Council and the community concerning the cost to rent courts at Glorietta and the community’s preference to keep pricing low.

FISCAL IMPACT
There is no cost to the City to award a contract for operation of the Glorietta Park tennis courts. The City will generate the following concession revenue annually for the General Fund:
$42,000 base pay, plus 5% of gross revenue.

ENVIRONMENTAL REVIEW (CEQA/NEPA)
The action being considered is categorically exempt from CEQA pursuant to CEQA Guidelines Section 15301 in that consists of the operation, repair, or maintenance of existing public facilities involving negligible or no expansion of former use. Moreover, because it can be seen with certainty that there is no possibility that the activity in question may have a significant effect on the environment, it is exempt from CEQA. (CEQA Guidelines Section 15061(b)(3).)

CAMPAIGN DISCLOSURE
In accordance with the City Campaign Finance Ordinance No. 5744, the following are the names and business addresses of the members of the board of directors, the chairperson, CEO, COO, CFO, Subcontractors and any person or entity with more than 10% interest in the company proposed for contract in this Agenda Item Report:

Officers of Vigen Khanlarian and Artak Harutyunyan:
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Full Name Title Business Address City State Zip
Vigen Khanlarian Self 5049 Carolyn Way Glendale CA 91214 Artak Harutyunyan Self 1748 N. Verdugo Rd. #6 Glendale CA 91208

ALTERNATIVES TO STAFF RECOMMENDATION

1. The City Council may consider re-issuing an RFP with amended requirements and/or criteria.

2. The City Council may consider rejecting proposals submitted by the recommended vendor and directing staff to operate the courts without a contract as a first-come, first-served free location like other community courts in Glendale.

ADMINISTRATIVE ACTION
Submitted by:

Onnig Bulanikian, Director of Community Services & Parks Prepared by:

Gabrielle Goglia, Community Services Manager
Tereza Aleksanian, Assistant Director of Community Services & Parks Approved by:

Roubik R. Golanian, P.E., City Manager

EXHIBITS/ATTACHMENTS
Exhibit 1: Tennis Operations at Glorietta Park Request for Proposals 9 of 63

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5 MOTION
Moved by Council Member __________________________________________, seconded by Council Member ________________________________________, that the Council of the City of Glendale hereby:
(1) Approves the award a five-year contract for operation of the tennis courts at Glorietta Park, with the option to renew on a year-to-year basis thereafter for up to five additional years, to Vigen Khanlarian and Artak Harutyunyan, as joint contractors, on terms more particularly described in the report of the Director of Community Services & Parks dated May 12, 2026, and authorizes the City Manager to execute the contract; and
(2) Rejects all other proposals submitted in response to the 2026 Request for Proposals for Tennis Operations at Glorietta Park as being less competitive than those submitted by the above-referenced parties.

Vote as Follows:

Ayes:

Noes:

Absent:

Abstain:
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1 City of Glendale
Community Services & Parks Department
Tennis Operations
at
Glorietta Park
Request for Proposals
2026
Exhibit 1
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2 CONTENTS
Message to Proposers……………………………………………………………………………..Page 3 I. Introduction……………………………………………………………………………………… .Page 4 A. Summary……………………………………………………………………………………. Page 4
B. Assumptions / Definitions…………………………………………………………………. .Page 4
C. Scope of Work………………………………………………………………………………Page 5
D. City’s Representatives…………………………………………………………………….. Page 9 E. Minimum Requirements…………………………………………………………………… Page 9 II. RFP Process…………… ………………………………………………………………………
…Page 9
A. RFP Timeline………………………………………………………………………… Page 10
B. RFP Distribution…………………………………………………………………………… Page 10 C. Mandatory Proposer Conference……………………..……………………………….. Page 10 D. Proposal Deadline and Proposal Submission………………………………………… …Page 11
E. Interim Inquiries and Responses; Interpretation or Correction of RFP……………… .Page 11 F. Addenda……………………………………………………………………………………. .Page 12
III. General Requirements and Instructions…………………………………………………… … Page 12 A. Examination of Documents………………………………………………………………. .Page 12 B. Proposer’s Representations in the Response…………………………………………..Page 12 C. Withdrawal, Cancellation, or Modification of a Proposal………………………………Page 13 D. Proposal Preparation Expenses………………………………………………………….Page 14 E. Insurance……………………………………………………………………………………Page 14
F. Proposer’s Indemnification of City………………………………………………………..Page 14 IV. Proposal Content and Format…………………………………………………………………Page 15 A. Proposal Content……………………………………………………………………………Page 15 B. Identifying Proprietary Information; Public Records Act……………………………….. Page 15 C. Proposal Signature(s)………………………………………………………………………Page 16 V. Method of Selection…………………………………………………………………………….
.Page 16
A. Basis for Award and Evaluation Criteria…………………………………………………..Page 17 B. Selecting an Operator…..……………………………………………………………….. Page 18 C. City’s Reservation of Rights……………………………………………………………….Page 19 VI. Letter of Objection; Procedures……………………………………………………………… .Page 20
Exhibit I – Glorietta Park Aerial & Map………………………………………………………… … Page 21 Exhibit II – Sample Fees for Tennis Court Usage in Various Southern California Cities….. Page 22 Exhibit III – Tennis Operator Proposer Information………..………………………………….. Page 24 Exhibit IV – Tennis Operator Proposal Forms………………………..……………………….. Page 32 Exhibit V – Insurance Requirements……………………………………………………………. Page 43 Exhibit VI – Insurance Requirements Affidavit………………………………………………… Page 53 12 of 63

3 Message to Proposers

The City of Glendale Community Services & Parks Department (“Department”) provides a wide variety of recreation, leisure and ar ts programs for all ages and interests, and manages one of the finest park and open space systems in the Southern California region. It is within the natur e of the City of Glendale to provide its community quality service to enhance personal achievement and create unique experiences and opportunities. The Department’s Mission Statement is:

“The Community Services & Parks Department’s (CSP) mission is to enhance the quality of life by providing safe, and well-maintained parks and public spaces; preserving open space and historic resources; providing services that address the physical, recreational, social, and economic needs of the community; and creating opportunities for renewal, growth and enrichment.”

The purpose of this Request for Proposals is to enable the Department to evaluate a list of candidates and select a qualified and exper ienced professional(s) (“OPERATOR”) to manage the tennis court operations at Glorie tta Park under a Facility Use & Operating Agreement.

The selected OPERATOR shall manage the tenni s court operations by providing quality tennis services including, but not limited to: court reservations , classes, clinics, camps, tournaments, and events (OPERATION). The OPERATOR will also cultivate community connectedness and work cross-cu lturally with yout h groups, schools, community groups and the business community to foster cultural harmony.

Thank you in advance for your interest in this Request for Proposals.

Onnig Bulanikian, Director
Community Services & Parks Department
City of Glendale

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4 I. Introduction

A. Summary

The City of Glendale (“CITY”) is soliciting proposals from suitably qualified tennis professionals and/or companies ("PROPOSER(S)”) for the purpose of the OPERATION at a select CITY park in accordance with the instructions and requirements in this Request for Proposals (“RFP”). As consideration for that certain right and privilege to operate, the selected OPERATOR agrees to pay the CITY a fixed minimum fee plus a set percentage of gross revenues, as set forth in Exhibit IV Proposal Forms, page 32.

The PROPOSER may submit a proposal for the following park location (“Facility”):

• Glorietta Park has four (4) lit tennis courts and is located at 2801 N. Verdugo, Glendale, CA, 91208. An aerial picture and site location is attached as EXHIBIT II.

This RFP will enable the Community Serv ices & Parks Department (“DEPARTMENT”) to evaluate a list of candidates who meet t he qualifications and have the experience to manage the OPERATION as set forth in this RFP.

B. Assumptions/Definitions

The following assumptions and definitions were used in preparing this RFP, and should be adopted by the PROPOSER:

• The term RFP refers to this Request for Proposals and all its attachments, including any materials from the CITY and relevant third parties. • The term PROPOSER refers to the individual(s) or company(ies) submitting a proposal.
• The term proposal refers to the materials submitted by the PROPOSER in response to this RFP.
• The term OPERATOR refers to the indi vidual or company, inclusive of their employees and agents, selected to operate the tennis courts at the Facility as a result of this RFP.
• The term OPERATION refers to managing the tennis court operations by providing quality tennis servic es including, but not limit ed to: court reservations, classes, clinics, camps, tournaments, and events.
• The term gross revenue refers to all moneys and anything else of value that OPERATOR receives or derives – without any deductions, except for a deduction for California-imposed sales or excise taxes.
• Responding proposals will be evaluated ba sed on the business needs outlined in this RFP and on technical and operational trends in municipal recreational facilities.
• This RFP is based on the best available information. Inform ation not in this document, and not said to be forthcoming, should be assumed to be unavailable. 14 of 63

5 • Departure from the standards outlined in this RFP must be communicated via written notice to the CITY.

C. Scope of Work

TERM

The term of the Facility Use and Operating Agreement (“Agreement”) will be for a period of five (5) years, beginning on June 1, 2026, and ending on May 31, 2031. In addition, the CITY will have the option of renewing the Agreement on a year-to-year basis, for up to five (5) additional years. Exercise of the renewal option is at the sole discretion of the Director of Community Services & Parks and requires the City Manager’s written approval. Upon renewal, the Agreement is subject to new or additional terms and conditions.

HOURS OF OPERATION

The OPERATOR must maintain hours of oper ation during the hours of 8:00 AM and 8:00 PM, at the minimum. OPERATOR may extend these hours as early as 7:00 AM and as late as 10:00 PM daily. Hours of operation shall be as set forth in Exhibit IV, Proposal Forms page 32 , and shall be posted in a visi ble location at the Facility.

OPERATOR shall be present at the location during all posted hours of operation, and Facility shall be locked when OPERATOR or OPERATOR’S staff is not present.

RESPONSIBILITIES

OPERATIONS
OPERATOR must:

1) Enforce all CSP Rules & Regulations.

2) Regulate play and conduct of players.

3) Post the Rules & Regulat ions of the tennis courts and all fees that will be charged to the public for the use of the cour ts in a visible location to the public, outside of the office.

4) Ensure that courts are being used for tennis instruction and play only, and are not being utilized for inappropriate activities including, but not limited to: soccer, skateboarding or basketball.

5) Keep facility open for designated number of hours and days, as assigned in the Agreement. At a minimum, however, OPERATOR must offer o pen play time for the community free of charge and without reservations on one (1) court, two (2) hours per day between the hou rs of 7:00 AM and 11:00 AM, as well as two (2) hours per day between the hours of 4:00 PM and 8:00 PM. 15 of 63

6 6) Provide instructors w ho are United States Professional Tennis Association (USPTA) certified professionals or are teaching directly under the supervision of a USPTA-certified professi onal. If OPERATOR wishes to instruct, OPERATOR must also be a USPTA-certified professional.

7) At its own expense, undergo fingerprinti ng and submit to the Department of Justice all necessary information to obt ain criminal background check clearance, as required by law, for OPERATOR to provide services to minors. Neither OPERATOR nor any person und er OPERATOR’s control shall begin working at the facility until a Depart ment of Justice background check has been completed and the person is cleared to provide services to minors.

8) Provide private and/or group lessons and instructions in tennis and all services customarily provided by a tennis professional either by OPERATOR personally or by qualified employees of OPERATOR.

9) Schedule tournaments and ot her tennis activities with private groups, tennis clubs and/or school interests to assure the best overall, well-rounded tennis program for the community while incorporat ing public play and use of facilities in the overall program.

10) Operate and maintain recreational and competitive tennis programs such as singles and doubles times, recreation and competitive ladders, age-specific activities, instructional clinics and academies, special events, etc.

11) Cooperate with CITY in granting use of facility, at no charge, for Department- sponsored programs, contract classes, tournaments, and special events.

12) Not assign or sublet OPERATIONS without prior written approval from the Director of Community Services & Parks Department.

13) Manage the OPERATION in a manner in tended to ensure that no persons with disabilities are excluded from OPERATOR’S programs and services on the basis of their disabilities.

14) Provide reasonable accommodations required by law to persons with disabilities, including the provisions of auxiliary aids and services to ensur e equally effective communication and participation.

15) Establish and maintain necessa ry telephone services, including a voicemail/answering and internet servic e to provide adequate customer service to interested patrons.

16) Establish and maintain necessary tennis reservation systems that include reporting capabilities to provide thorough financial reports to CITY. Reports must 16 of 63

7 include the number of reservations made throughout the r eporting period, the price paid for each type of reservation, t he number of lessons paid for during the reporting period, and the total revenue co llected by the OPERATOR during the reporting period.

OPERATOR may:

1) Sell concession items from the office. Any food or drinks must adhere to all applicable provisions of the Glendale Municipal Code (“GMC”) and CITY policy.

MAINTENANCE
OPERATOR must:

1) Maintain tennis courts, buildings and appurtenances in a safe, clean, sanitary, orderly, and attractive condition.

2) Wash the tennis courts on a weekly basis and otherwise as needed within water conservation guidelines determined by the CITY.

3) Dry-broom/sweep courts at least once per month and otherwise as needed.

4) Blow off tennis courts as needed and in compliance with all applicable provisions of the GMC and CITY policy.

5) Wet-mop sticky spills or health hazards on the court.

6) Maintain all court lighting, including r eplacing/repairing lamps, bulbs, electrical ballasts and lens covers. OPERATOR may elect to have CITY perform the work and reimburse CITY for services rendered.

7) Replace/repair court nets.

8) Comply with all appropriate water and power conservation methods, and also all sustainability requirement s set forth in the Glendal e Municipal Code and City Policy.

9) Collect trash and place it in a designated bin at the park.

10) Notify the CITY within 24 hours of maintenance needs that are the CITY’S responsibility.

11) Clean, service, supply, and maintain re strooms for tennis customers at Glorietta Tennis Courts, including, but not limit ed to: providing toilet paper and paper towels; and cleaning sinks, floors, toilets and walls.
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8 12) Repair/replacement of benches inside tennis courts, if placed there by OPERATOR.

CITY will be responsible for:

1) Electrical service wiring, mechani cal, and plumbing (including restroom).

2) Fence repair/replacement.

3) Tree trimming that affects sa fety and safe play on courts.

4) Landscape maintenance of the park area adjacent to the courts.

5) Repair/replacement of benches inside t ennis courts, if placed there by CITY.

6) Repair of court surfaces in the event of a safety concern.

FINANCIAL OBLIGATIONS
OPERATOR must:

1) Pay CITY the proposed monthly payment schedule, as well as the contracted percentage figure assigned to gross revenue above the proposed minimum monthly payments, as set forth in the Financial Projections and Planning in Exhibit IV Proposal Forms, page 32.

2) Pay all taxes, license fees , and related business expenses.

3) Furnish and pay for all costs relati ve to the OPERATION and maintenance of Facility including but not limited to: purchasing equipment such as tennis racquets and balls, cleaning the courts, r eplacing nets, and changing light bulbs, except for CITY’s express financial obligations set forth in the final contract.

4) Operate and manage the tennis courts in a manner calculated to enhance revenue flow to the CITY and in a manner that will provide quality service for public and private use.

5) Set facility rental rates and tournament participation rates to be competitive with prevailing rates for other public and pr ivate tennis facilities in the Los Angeles/Glendale area, determined by OPER ATOR and approved by the CITY.

A sample list of fees for tennis court usage in various southern California cities is provided as Exhibit II, page 22 in this RFP. Fees for services shall be as set forth in Exhibit IV Proposal Forms, page 32.

6) Maintain accurate cash receipt record s, submit a monthly statement of gross revenue and pay fees to CITY.
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9 7) Maintain a roster of reservation of a ll tennis patrons, including but not limited to:
name, age and city of residence. Use of a reservation/registration program such as BallButton, PlayByPoint RecTrac/WebT rac, Activenet, Civic Rec, etc. is required. Reservation/registration system must be provided by OPERATOR, unless OPERATOR wishes to utilize CI TY’S existing software. Patron information must be available to CITY upon request.

8) Provide a copy of the financial repor t summarizing all financial transactions related to the rental/use of the courts to CITY at the end of each month. Use of a financial reporting program such as Play ByPoint, BallButton, RecTrac/WebTrac, Activenet, Civic Rec or other online softwar e is required. This may be the same software as the Registration/reservati on software, and must be provided by OPERATOR, unless OPERATOR wishes to utilize CITY’S existing software.

Reports must be submitted monthly with payments to CITY and must be available upon request of CITY.

STANDARDS, LAWS AND REGULATIONS

All work and services that OPERATOR performs must co mply with all applicable standards, laws, and regulations
.

D. City’s Representatives

The CITY project manager in charge of this project is the Community Services Manager. The executive in charge is the Department Director.

E. Minimum Requirements

Any suitably qualified tennis professional and/or company is eligible to apply, as long as the individual or company meets the following requirements:

• Three (3) years minimum experience as the principal party responsible for OPERATION of a public agency’s tennis facility with a minimum of two (2) courts. Experience must include offe ring public open times on courts, tennis instruction, and coordinating other tennis programs.

Relatives of City personnel may be disqualified pursuant to City policy relating to Employment of Relatives.

II. RFP Process

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10 A. RFP Timeline

The following is the RFP timeline (see further explanations, below):

Event Responsibility Date(s)
RFP Distribution CITY February 3, 2026
Last Day to Object to RFP or Evaluation
Process
Proposer February 12, 2026
Mandatory OPERATOR Conference CITY March 4, 2026
Last Day to Submit Requests for
Clarification
Proposer March 6, 2026
RFP DEADLINE - RFP Responses Due Proposer March 18, 2026 CITY opens Proposals (non-public setting) CITY March 18, 2026 Candidate interviews CITY Beginning April 6, 2026
Final candidate announced CITY April 27, 2026
City Council approval of Agreement award CITY May 5, 2026 OPERATION transition Current Vendor moving out of
site
May 5-30, 2026
OPERATOR Agreement start date (if CITY
approves OPERATOR’s insurance)
Proposer that is awarded
Agreements
June 1, 2026

B. RFP Distribution

PROPOSERS may receive this RFP by mail, e-mail, in-per son or online at https://GlendaleCA.gov/ParksRFPs. Distribution of the RF P in no way represents CITY’S acceptance of a PROPOSER’S qualifications, reputation, or ability to perform the work or services.

C. Mandatory PROPOSER Conference

A PROPOSER conference (“Conference”) will be held on March 4, 2026, at the time and location listed below . Attendance at this Conferen ce is mandatory. If a PROPOSER is unable to attend, a represen tative must be present. Failure to do so will result in rejection of a Proposal. Everyone in attendance will be required to sign-in at the Conference.

• Glorietta Park – 2801 N. Verdugo R oad, Glendale, 91208 – March 4, 2026, at 10:00am

The purpose of this Conference is to ensure that PROPOSERS have adequate information to respond fully and comprehensivel y to the CITY’s requirements. During the Conference, CITY staf f will discuss with prospective PROPOSERS the work to be performed and answer questions aris ing from the PROPOSERS’ initial review of this RFP. The PROPOSER should have revi ewed the RFP thor oughly prior to the conference and should be famili ar with its content, as well as CITY’s functional and technical requirements. PROPOSERS ma y e-mail questions to Gabrielle Goglia – [email protected] prior to the Conference.

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11 D. Proposal Deadline and Proposal Submission

The CITY must receive the Proposal on or before 2:00 p.m. on March 18, 2026 . A Proposal received after this date and time will be considered non-responsive and the CITY will notify PROPOSER that Proposal was not reviewed. PROPOSER may pick up unopened Proposals or CITY will mail them back to the PROPOSER.

A Proposal must be in writing and must be delivered by mail or in-person. Oral, telephonic, facsimile, telegraphic, or electronically transmitted Proposals are invalid, and the CITY will not accept or consider them.

PROPOSER must submit in a sealed, clearly labeled envelope (or box):

• Two (2) printed Proposals.

The Proposal must be clearly marked “ CITY OF GLENDALE TENNIS OPERATION PROPOSAL” and addressed to:

City of Glendale
Community Services & Parks Department
Attention: Gabrielle Goglia
613 E. Broadway, Room 120
Glendale, CA 91206

E. Interim Inquiries and Resp onses; Interpretation or Correction of RFP

If a PROPOSER has any question about this RFP, the proposed Agreement, or the scope of work ― or if a PROPOSER finds any error, inconsistency, or ambiguity in the RFP, or the proposed Agreement, or both― the PROPOSER must make a “Request for Clarification” before submitting its Proposal.

The PROPOSER must submit a Request for Clarification to: Gabrielle Goglia, via email at [email protected]. The CITY must receive the Request for Clarification on or before 5:00 p.m. on March 6, 2026.

If necessary, the CITY will make clarificati ons, interpretations, corrections, or changes to the RFP, or the proposed Agreement, or bot h, in writing by issuing Addenda, as described in Section II.F (bel ow). A PROPOSER must not rely upon, and the CITY is not bound by, purported clarifications, interpre tations, corrections, or changes to the RFP and the proposed Agreement, that are m ade verbally or in a manner other than a written advisory from the CITY.

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12 F. Addenda

The CITY will issue Addenda in writing only. The CITY will make reasonable efforts to deliver Addenda to all PROPOSERS whom the CITY knows have received a complete set of the RFP and have provided a street address and/or emails for receipt of Addenda. The CITY cannot guarantee that all PROPOSERS will receive all Addenda.

PROPOSERS may also inspect the Addenda at the Community Services & Parks Department front counter (613 E. Broadway, Room 120, Glendale, CA 91206), during its business hours, Monday – Thursday: 7:30 a.m. - 5:30 p.m., Friday: 8:00 a.m. - 5:00 p.m., or online at http://GlendaleCA.gov/ParksRFP.

At any time before the “Proposal Deadline” (Section II.D of this RFP), the CITY may issue Addenda withdrawing the RFP or postponing the Proposal Deadline. However, if any Addenda results in a material change to this RFP, or the proposed Agreement, or both, the CITY will extend the Proposal Deadline by not less than seventy-two (72) hours.

The CITY will treat transmittal of Addenda to potential PROPOSERS by U.S. mail or e- mail as sufficient notice of the changes made by the CITY.

III. General Requirements and Instructions

A. Examination of Documents

Before submitting an RFP response, each PROPOSER must:

• Make all necessary investigations, examinations of documents, and inspect selected areas that will a ffect the full performance of the proposal.

PROPOSERS are highly encouraged to visit t he Facility prior to submitting the Tennis Operator Proposal Form.

• Thoroughly examine the RFP. A thorough review of this RFP is critical to obtaining an in-depth understanding of the requirements of this RFP.

B. PROPOSER’s Representations in the Response

By submitting a Proposal, a PROPSER represents that:

• The RFP is sufficient in scope and detail to indicate and convey reasonable understanding of all requirem ents, terms, and conditions for performance of the work required in the RFP;

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13 • The PROPOSER has exercised all necessary due diligence in making investigations and inquiries, examin ing documents, and inspecting CITY Facilities;

• The PROPOSER is fully familiar with— and has fully considered— all facts, conditions, circumstances, and matters that may affect, in any way, the PROPOSER’S services or costs;

• The Proposal is an irrevocable offer for a period of at least ninety (90) calendar days following CITY’s opening of all Proposals; and

• The PROPOSER is, and will be, in co mpliance with the RFP’s requirements, terms, and conditions.

C. Withdrawal, Cancellation, or Modification of a Proposal

Before the Proposal Deadline, a PROPOSER may withdraw and then modify a Proposal, by giving written notice, signed by the PROPO SER. A withdrawal request must be addressed as follows and delivered to:

City of Glendale
Community Services & Parks Department
Attention: Gabrielle Goglia
613 E. Broadway, Suite 120
Glendale, CA 91206

For a withdrawal to become effective, the CITY must receive the PROPOSER’S request for withdrawal before the Proposa l Deadline. The CITY will not accept or consider a PROPOSER’S verbal request for modifi cation or withdrawal of a Proposal.

If a PROPOSER withdraws its Proposal, the withdrawal will not prejudice the PROPOSER’S right to submit a new Proposal, if the new Proposal is submitted: (a) in accordance with the RFP’s requirements, and (b) before the Proposal Deadline.

After the Proposal Deadline, a PROPOSER must not withdraw, cancel, or modify its Proposal for a period of at least ninety ( 90) calendar days following the Proposals’ opening on March 18, 2026, subjec t to the exception described in the next paragraph.

The CITY may extend the 90-day period upon the CITY’s written request and upon the affected PROPOSER’S written approval.

The CITY may allow a PROPOSER to withdraw or cancel a Proposal 90 days after the opening of the Proposals, if the PR OPOSER establishes, to the CITY’s satisfaction, that all of the following circumstances exist:

1) The PROPOSER made a mistake in its Proposal;

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14 2) Within five (5) days after the Proposa l’s opening, the CITY receives from the PROPOSER written notice of the mistake, and the notice specifies in detail how the mistake occurred;

3) The mistake made the Proposal materia lly different from what the PROPOSER had intended it to be; and

4) The mistake was made in filling out t he Proposal and was not due to error in judgment, or carelessness in reading the RFP or the proposed Agreement.

D. Proposal Preparation Expenses

Expenses for developing the RFP Proposal are entirely the responsibility of the PROPOSER and are not chargeable to CITY in any manner. CITY is not liable for any pre-agreement expenses, which are defined as expenses incurred by PROPOSER in:

• Preparing its Proposal in response to this RFP.

• Negotiating with CITY any ma tter related to the Proposal.

• Any other expense incurred by PROPOSER prior to the date of award of the Agreement for this RFP.

E. Insurance

Specific insurance r equirements are noted in EXHIBIT V – page 43 (Insurance Requirements) and will need to be in place before t he start of the wo rk. CITY will require certificates of insurance and additional insured endorsements when OPERATOR submits a signed Agreement to the CITY. The PROPOSER must submit to its insurance company or insurance ag ent the Insurance Requirements in this Specification and the Agreement Docu ments. The insurance company’s underwriter or agent must complete the Insurance Requirements Affidavit (EXHIBIT VI – page 53) which states that the insurer’s underwriter or agent will furnish the CITY with the required insurance documents within fourteen (14) days after the PROPOSER’S having been notified of the Agreement’s award. The PROPOSER must submit th is form with the Proposal. CITY may reject any Proposal made without this affidavit or made with an incomplete affidavit form.

F. PROPOSER’S Indemnification of City

At its expense, PROPOSER agrees to inde mnify, defend, and hold harmless the CITY and its officers, agents, employees, and repres entatives from and against any and all liability, suits, actions, proceedings, judgments, claims, demands, liens, losses, damages, costs, and expenses (including atto rneys’ fees, litigation, arbitration, 24 of 63

15 mediation, appeal expenses) if a dispute, lawsuit, or other proceeding arises out of any one or more of the following: (1) PROPO SER’S submitting the Proposal, (2) CITY’s accepting PROPOSER’S Proposal, or (3 ) CITY’s awarding an Agreement to PROPOSER in compliance with this RFP, or state, federal, or local laws.

IV. Proposal Content and Format

Proposals must be submitted on the Pr oposal Forms which are attached as EXHIBITS III & IV . Proposals should be brief and concise, furnishing pertinent and relevant information rather than merely providing promotional facts or materials.

The PROPOSER must respond to the Propos al Forms’ questions with all applicable information, in order for the CITY to consider the Proposal as “responsive.”

If a PROPOSER fails to provide the information that the forms require, fails to return all of the forms’ pages, or fail s to submit any required attachments, the CITY may treat the Proposal as “non-responsive.”

The PROPOSER must place initials next to all interlineations, alterations, and erasures on the Proposal Forms.

The PROPOSER must not modify or qua lify the Proposal Forms in any manner.

Unauthorized conditions, exemptions, limita tions, or provisions attached to a Proposal will render it informal and may cause its rejection.

A. Proposal Content and Format

The Proposal should establish that the PROPOSER possesses the competence, experience, expertise, equipment, personnel, financial wherewithal, and other resources necessary not only to perform the OPERATION services in a professional, dependable, and competent manner, but also to ensure quality service and to provide utmost customer satisfaction.

B. Identifying Proprietary Info rmation; Public Records Act

A PROPOSER must identify, and list all copy righted material, trade secrets, or other proprietary information (“protectable document s”) that the PROPOSER included in its Proposal which PROPOSER believes shoul d be exempt from disclosure under California’s Public Records Act, Government Code Section 7920.000, et seq.

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16 By listing the documents, the PROPOSER agrees to indemnify, defend, and hold harmless the CITY and its officers, agents, employees, and represent atives from and against any action, claim, lawsuit, or proceeding, including costs and expenses, arising out of or connected with the CITY’s refusal to disclose the protectable documents to any party making a request for those items.

The CITY will treat any PROPOSER, who fa ils to identify doc uments that the PROPOSER believes should be exempt from disclosure, as having waived any applicable exemption from disclosure that the Public Records Act provides.

All Proposals and other material submitt ed become the property of the CITY and may be returned only at the CITY’s option. The CITY reserves the right to use any ideas presented in any response to t he RFP. Selection or reject ion of the Proposal does not affect this right.

C. Proposal Signature(s)

The person or persons legally authorized to bind the PROPOSER to the RFP must sign the Proposal in ink. The indi viduals signing the Proposal mu st represent that they are authorized to bind the PROPOSER’S legal entity.

• A corporation must execute the Proposal by its duly authorized officer(s) in accordance with its corporate bylaws.

• A partnership must execute the Proposal by all its partners. After each signature, each partner must list a residential address or the company’s address, either of which must include the state, zip code, and telephone number.

• If the PROPOSER is a joint venture c onsisting of a combination of any of the above entities, each entity in the joint venture must sign the Proposal.

• An individual signing a Proposal as an agent of another, or others must attach to the Proposal evidence of that person’s legal authority to sign on behalf of another or others.

V. Method of Selection

All proposals received on time will be opened on March 18, 2026. Proposals will first be reviewed to ensure compliance with the terms of this RFP. Non-compliant or non- responsive proposals may be rejected. The CITY will then evaluate the proposals in accordance with the criteria listed below. Interviews of the PROPOSERS who meet the pass/fail criteria below wil l begin on March 23, 2026, and may extend through April 10, 2026. These are mandatory interviews.

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17 The CITY will maintain a “Register of Proposals” that lists the PROPOSER’S name, the date, and the time that the CITY had received the Proposal. The Proposals will be open to public inspection after the CITY has awarded all Agreements.

A. Basis for Award and Evaluation Criteria

Each PROPOSER’S submission will be reviewed, evaluated, and ranked on the criteria listed below.

Adherence to minimum re quirements (Pass/Fail). A Proposal must adhere to the minimum requirements outlined in Section I.E. of this RFP. Failure to comply may eliminate a Proposal from furt her consideration. The CITY may elect to waive any informality in a Proposal if the sum and substance of the Proposal is present.

Adherence to format (Pass/Fail). A Proposal must adhere to the format outlined in the Proposal Forms. Failure to adhere to this fo rmat may eliminate a Pr oposal from further consideration. The CITY may elect to waive any informality in a Proposal if the sum and substance of the Proposal is present.

Experience and qualifications. Evaluation of a PROPOSER’S experience and capacity to perform the required services based upon the following:

1) Duration of experience operating a concession for a public agency, with a preference for experience operating a tennis or other recreational concession (5%); 2) Previous development and implementation of tennis or other recreational programs (10%);
3) Duration of experience directly providi ng tennis instruction and supervising other tennis instructors (10%);
4) Professional training and certifications received in the tennis industry (5%); 5) Business management experience (5%); and
6) Business awards or tennis industry achievements (5%).

Range of services. Evaluation of PROPOSER’S abil ity to provide a tennis program that offers time for all of the following:

7) Open play by the public free of ch arge and without reservations required (15%); 8) Court rentals by the public at affordable hourly rates (15%); 9) Tennis instruction (group and private lessons) (5%); 10) Tennis camps, tournaments, and/or special events or programs (5%); and 11) Integrated programs and services to accommodate persons with disabilities (5%).

12) Proposed payment to the CITY (10%). CITY will evaluate th e cost/benefit to the CITY based on the proposed payments over the term of the Agreement.

13) Daily OPERATIONAL Plan (5%). CITY will evaluate the proposed schedule of OPERATIONS, which must reflect (1) da ys/hours of OPERATION; (2) days/hours of 27 of 63

18 services provided; (3) staffing; (4) leadersh ip at the site; (5) proposed hours of staff working at the site; (6) support capability and experience; and (7) reservation/registration software knowledge.

In addition, the CITY may consider othe r factors, including, but not limited to, evidence of untimely and unsatisfactory pe rformance on prior, similar work or services.

The CITY may investigate the qualifications of any PROPOSER under consideration, require confirmation of information furnished by the PROPOSER, and require additional information or evidence of qualifications to provide the work and services described in this RFP.

B. Selecting an OPERATOR

To ensure a comprehensive and impartial ev aluation process, a Selection Committee (“Committee”) will be assembled to review the proposals. The Committee will be selected by the Department Director, and will be comprised individuals with diverse expertise, perspectives, and backgrounds that allow them to objectively evaluate the proposals and Proposers.

All proposals that meet the minimum requirements will be sent to the Selection Committee for review. The Selection Committee will interview all proposers whose proposals meet the minimum r equirements. Each member of the Selection Committee will assign each Proposer a raw score of 0 to 3 for each criterion as follows:

0-3 Point Scale
• 0 - Unqualified
• 1 - Minimally Qualified
• 2 - Well Qualified
• 3 - Best Qualified*

*Each Proposer’s qualifications will be scored based upon the extent to which they satisfy the Evaluation Criteria , not relative to other Proposers’ qualifications. Thus, multiple Proposers may receive a score of 3 for any given criterion.

The raw score for each criterion will be weight ed according to the weights set forth in subsection (A) above, then weighted scores for all criteria will be tabulated.

The Proposer with the highest weighted score will be presented to the City Council as the recommended concessionaire. In the event that multiple Proposers have the same highest weighted score, a ll will be presented to the City Council for selection with reference to evaluations completed by members of the Selection Committee.

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19 The Agreement award will be based on a combi nation of factors that reflect the best candidate for completing the work and services, as determined by the CITY, including:
the proposal evaluation criter ia described on the previous pages; results of background and reference checks; and results from interviews.

The City Council must approve an awar d of an Agreement to the successful PROPOSER, and no rights or obligations begin under an award until the approval is secured and an Agreement has been duly signed by all parties.

Once the City Council has approved an award, the successful PROPOSER must enter into a written Agreement with th e CITY within fourteen (14) calendar days following PROPOSER’S receiving the CITY’s Notice of Intent to Award an Agreement.

At all times beginning on the date that CITY staff recommends the issuance of this RFP—January 27, 2026—and conti nuing until the CITY awards an Agreement, if any, all PROPOSERS and their surrogates are prohibited from communicating in any manner regarding the award of an Agreement with any member of the Glendale City Council, or any member of a CITY board or commission, except as expressly authorized in this RFP. Provided, however, that PROPOSERS and their surrogates are not prohibited from making oral statements to one or more representatives of the CITY during a public meeting, and PROPOSERS may write to the City Council as a whole after the Selection Committee’s recommended award of an Agreement, if any, is published in anticipation of a public meeting. Moreover, beginning on the date that CITY staff recommends the issuance of this RFP—January 27, 2026—and continuing until the CITY awards an Agreement, if any, all PROPOSERS and their surrogates shall limit communication with CITY staff regarding the award of an Agreement to the written clarification and addendum process described in this RFP, and interviews or discussions pursuant to the evaluation and selection process described in this RFP. Any violation of this section constitutes grounds for disqualification of the offending PROPOSER.

C. City’s Reservation of Rights

This RFP and the proposal evaluation process do not:

• Obligate the CITY to accept or select any Proposal;

• Constitute an agreement by the CITY t hat it will actually enter into any Agreement with any PROPOSER.

When it best serves the CITY ’s interests, the CITY may do any one or more of the following:

• Reject any Proposal or all Pr oposals at its sole discretion. • Extend the deadline for accepting Proposals.
• Accelerate the pace of the RFP process if three or fewer Proposals are received. 29 of 63

20 • Waive any or all information, defects, irr egularities, or informalities in a Proposal. • Accept amendments to Proposals after the Proposal Deadline. • Amend, revise, or change the RFP’s evaluation or selection criteria. • Cancel, withdraw, amend, revise, change, or negotiate the terms of this RFP, the proposed Agreement, or both.
• Reissue a Request for Proposals.
• Conduct oral interviews.
• Visit Proposer’s facilities or business.
• Examine financial records of PROPOSER to the extent necessary to ensure financial stability.
• Make a partial award.
• Negotiate with one or more PROPOSERS.
• Award Agreements to one or more PROPOSERS.
• Require a best and final offer from one or more PROPOSERS. • Provide its own services for tennis OPERATIONS, or Agreement directly— without an RFP or bids— for those services.

VI. Letter of Objection; Procedures

A PROPOSER that believes that any part of this RFP is discriminatory against the PROPOSER or precludes the PROPOSER fr om being given reasonable consideration in the procurement process must submit a letter clearly stat ing the specific objections, the areas of concern, and a proposed met hod for resolving the objections. The PROPOSER, or the person who is duly author ized to represent the PROPOSER, must sign the correspondence. The CITY must receive the letter of objection on or before 5:00 p.m. on February 12, 2026. The CITY will not consider any verbal objection. The letter of objection must be addressed as follows and delivered to:

City of Glendale
Community Services & Parks Department
Attention: Gabrielle Goglia
613 E. Broadway, Room 120
Glendale, CA 91206

Upon the CITY’s timely receipt of the ob jection letter, the CI TY will review the PROPOSER’S contention(s). If the CITY decides that the RFP― whether in whole or in part― needs revision, the CITY will prepare A ddenda, as described in Section II.F of this RFP.
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21 EXHIBIT I
Aerial of Glorietta Park

Glorietta Tennis Courts, located at 2801 N. Verdugo Rd., Glendale, 91208 Consists of:
• 4 lit tennis courts
• Tennis office
• Limited parking

Map of Glorietta Park Location

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22 EXHIBIT II
Sample Fees for Tennis Court Usage in Various Southern California Cities (Updated January 2026. Fees may have since changed.)

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23 *These sample fees were collected from calls to other cities but may contain errors. This sample list should be used as a guideline for setting rates in the proposal only.

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24 EXHIBIT III

TENNIS OPERATOR PROPOSER INFORMATION

Use the following forms to provide information necessary to complete the Request for Proposals. Proposers are advised that statements made in the Proposal Information forms may be incorporated into the Agreement.

All questions must be answered concisely and completely.

Basic Information

PROPOSER’S Name: ____________________________________
Company’s Name (if Agreement will be with a Company):
___________________________________________________
Address: ______________________________________
City: _______________________ State: ____ Zip Code: ________ Principal Telephone: __________________ Fax: ___________________ Contact Person Name: ________________________ Title: ______________________ Telephone: _______________________E-Mail: ______________________________

PROPOSER’S Social Security Number (if PROPOSER is an individual):
______________________

Company’s Tax ID Number (if PROPOSER is a business): ______________________

The City of Glendale may: (1) request credit, criminal, and in vestigative reports about you and your company, and (2) contact the re ferences, government entities, and other persons listed in this Proposal. The City of Glendale will use this information to evaluate your company’s financial resources, responsibility, and integrity with respect to this Proposal, an award of t he Agreement, or any Agreement renewal. The City of Glendale will treat any information that it obtains now or later as confidential.

Do you and your company authorize the City of Glendale to obtain credit, criminal, and investigative reports about you and your company:

____ Yes ____No

Do you and your company authorize the references, government entities, and other persons listed in this Proposal to release information about you and your company to the City of Glendale?

____Yes ____No
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25 TO THE CITY OF GLENDALE, CALIFORNIA:

In response to the Request for Proposals (“RFP”) by the City of Glendale (“CITY”), the undersigned person or entity (“PROPOSER”) now submits this Propo sal (“Proposal”), with the accompanying forms and attachments.

Under the penalty of perjury, PROPOSER certifies that:

A. This Proposal is genuine, is not a sham or co llusive, and is not made in the interest of, or on behalf of, any person, partnership, corporation, company, organization, or another entity not named or disclosed in the Proposal;

B. PROPOSER did not, directly or indirectly, induce, agree, or solicit anyone else to submit a false or sham Proposal, to refrain from proposing, to withdraw a Proposal, or to attempt to induce an action prejudicial to CITY’s interests;

C. PROPOSER has not sought by collusion, in any manner, to secure for PROPOSER any advantage over other PROPOSERS;

D. All facts and statements in the Proposal ar e completely true, accurate, and correct.

PROPOSER SIGNATURE: ___________________________ DATE: _____________

PROPOSER PRINTED NAME: ________________________

PROPOSER TITLE: _________________________________
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26 GENERAL STATEMENT OF QUALIFICATIONS
(Attach additional pages if necessary, and title each page “General Statement of Qualifications, Page 26A”)

Previous Experience
1) Name of operation: ________________________________
Dates PROPOSER worked: ___________________________
Role in operation: ___________________________________
Supervisor’s Name: __________________________________
Briefly describe how reservations were taken in this operation:
______________________________________________________________________ ______________________________________________________________________

2) Name of operation: ________________________________
Dates PROPOSER worked: ___________________________
Role in operation: ___________________________________
Supervisor’s Name: __________________________________
Briefly describe how reservations were taken in this operation:
______________________________________________________________________ ______________________________________________________________________

3) Name of operation: ________________________________
Dates PROPOSER worked: ___________________________
Role in operation: ___________________________________
Supervisor’s Name: __________________________________
Briefly describe how reservations were taken in this operation:
______________________________________________________________________ ______________________________________________________________________

How many years has PROPOSER previous ly operated a tennis reservation system:
_____

Is PROPOSER a member of the USPTA professional organization? ______

Please list any additional certifications and professional experience received in the traffic industry: _________________________________________________________ _____________________________________________________________________

Please list any industry ac hievements or awards that the PROPOSER may have earned:
______________________________________________________________________ ______________________________________________________________________

Briefly describe the PROPOSER’S experi ence operating a concession for a public agency. Specify experience operating a tennis or other recreational concession. Include years of experience:
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27 ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________

Briefly describe the PROPOSER’S experienc e developing and impl ementing tennis or other recreational programs:
______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________

Briefly describe the PROPOSER’S experience directly providing tennis instruction.

Separately, briefly describe PROPOSER’S experience supervising other Tennis Professionals. Include year s of experience both provid ing tennis instruction and supervising other tennis professionals:
______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________

If PROPOSER has
business management experience other than operating a
concession for a public agency, brie fly describe the PROPOSER’S business management experience:
______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ 37 of 63

28 ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________

Briefly describe the PROPOSER’S experience as related to operating a tennis reservation system:
______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 38 of 63

29 PROPOSER’S BACKGROUND
Please answer the following background questions.

Have you ever been convicted of a Criminal Offense (misdemeanor or felony) other than a minor traffic violation?

Yes

If yes, please provide information pertaining to ALL convictions, unless sealed or expunged. Do NOT list arrests that did not result in a conviction. If you have been arrested and a determination is pending, also not the information below.

_____________________________________________ ________________________ Signature Date

_____________________ _______________________________ ______________________ Date of Conviction Code Section Violated (Number & Title) Felony or Misdemeanor

__________________________________________________________________________________ Sentencing Information:
(length of jail sentence, time serviced, monetary fine, terms of parole and/or probation)

__________________________________________________________________________________ Description of Offense and Additional Remarks

_____________________ _______________________________ ______________________ Date of Conviction Code Section Violated (Number & Title) Felony or Misdemeanor

__________________________________________________________________________________ Sentencing Information:
(length of jail sentence, time serviced, monetary fine, terms of parole and/or probation)

__________________________________________________________________________________ Description of Offense and Additional Remarks

_____________________ _______________________________ ______________________ Date of Conviction Code Section Violated (Number & Title) Felony or Misdemeanor

__________________________________________________________________________________ Sentencing Information:
(length of jail sentence, time serviced, monetary fine, terms of parole and/or probation)

__________________________________________________________________________________ Description of Offense and Additional Remarks

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30 REFERENCES

Please provide a minimum of three referenc es as to the PROPOSER’S experience qualifications (Two of the re ferences MUST be of most re cent Operator Agreements held).

Reference #1

Contact Name: ___________________________Title: __________________________

Address: ___________________________________________________

City: __________________________ State: ____ Zip Code: ________

Telephone: ______________________E-Mail: ________________________________

Starting / Ending Date of Operation: ______ / ______

May we contact this reference? Yes ___ No ___

If no, please explain as to why?
______________________________________________

Reference #2

Contact Name: ___________________________Title: __________________________

Address: ___________________________________________________

City: __________________________ State: ____ Zip Code: ________

Telephone: ______________________E-Mail: ________________________________

Starting / Ending Date of Concession Operation: ______ / ______

May we contact this reference? Yes ___ No ___

If no, please explain as to why?
______________________________________________

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31 Reference #3

Contact Name: ___________________________Title: __________________________

Address: ___________________________________________________

City: __________________________ State: ____ Zip Code: ________

Telephone: ______________________E-Mail: ________________________________

Starting / Ending Date of Concession Operation: ______ / ______

May we contact this reference? Yes ___ No ___

If no, please explain as to why?
______________________________________________

Reference #4

Contact Name: ___________________________Title: __________________________

Address: ___________________________________________________

City: __________________________ State: ____ Zip Code: ________

Telephone: ______________________E-Mail: ________________________________

Starting / Ending Date of Concession Operation: ______ / ______

May we contact this reference? Yes ___ No ___

If no, please explain as to why?
______________________________________________
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32 EXHIBIT IV

PROPOSAL FORMS

TENNIS OPERATION PROPOSAL

All questions must be answered concisely and completely.

OPERATIONAL PLAN

List of Services

Please complete the following sections. A ttach any additional pages needed, and title them “List of Services, Page 32A.”

Please describe the Group Lessons Proposer intends to offer, including but not limited to: general class descriptions, classes of va rious skill levels to be offered, number classes per week, number of students in cl ass, duration of a session, and whether OPERATOR or staff will teach the lessons:
______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________

Please describe the Private Less ons Proposer intends to offe r, including but not limited to: general class descriptions, number of classes per week, and whether OPERATOR or staff will teach the lessons:
______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________

Please describe the reservation system PROPO SER intends to use for court rentals, including but not limited to: number of courts available for reservatio n, number of courts available for drop-by customers, hours of operation for court r entals, and whether OPERATOR or staff will supervise court rentals: _________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ 42 of 63

33 ______________________________________________________________________ ______________________________________________________________________

Please describe the financial system PROPOSER intends to use for court rentals, lessons, merchandise sales, etc. (if different than the system for reservations). Please attach an example of a monthly gross revenue report from the financial system PROPOSER intends to use and title it “Gross Revenue Example, Page 32B.”_________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________

Please describe any camps PROPOSER intends to offer, including but not limited to:
ages for camp participants, months camps wil l be offered, duration of camps, general camp description, and whether OPERATOR or staff will operate camps: ____________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________

Please describe any tournaments PROPOSER intends to offer, including but not limited to: age brackets, participant eligibility for to urnaments, number of tournaments per year, duration of tournaments, and tournament participation / winning awards: ____________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________

Please describe any proposed special events or programming that will be offered, such as “Doubles Night” or “Teen Night”, etc.: _____________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________

Please describe the hours of operation open to the public, and the plan for court supervision if classes or other programs are not scheduled. Please include who will supervise public hours (i.e. self, staff, etc.). Please include open court time that may be available during which community members do not need to pay for court time:__________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ 43 of 63

34 ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________

Please describe integrated programs and services that PROPOSER intends to provide to accommodate persons with disabilities:
______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________

Please describe any additional programming and / or services PROPOSER intends to offer as part of the OPERATION:
______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________

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35 Staff Information

List each employee/independent c ontractor/volunteer who will be at the facility (Attach additional sheets if necessary, and title them “Staff Information, Page 35A”)

STAFF #1
Check one: __Employee __Indepe ndent Contractor __Volunteer Name: _________________________________ Title/Role: _____________________ Salary: _______________________ Proposed Hours: _________________________ Relationship with any schools (if applicable): _____________________________________ ______________________________________________________________________ ______________________________________________________________________

Professional Background/ Professional Affiliations: _____________________________ ______________________________________________________________________ ______________________________________________________________________

List of Professional Certifications/Licenses Held: _______________________________ ______________________________________________________________________ ______________________________________________________________________

Professional and Civic Involvement: _________________________________________ ______________________________________________________________________ ______________________________________________________________________

Honors and Awards: _____________________________________________________ ______________________________________________________________________ ______________________________________________________________________

STAFF #2
Check one: __Employee __Indepe ndent Contractor __Volunteer Name: _________________________________ Title/Role: _____________________ Salary: _______________________ Proposed Hours: _________________________ Relationship with any schools (if applicable): _____________________________________ ______________________________________________________________________ ______________________________________________________________________

Professional and Civic Involvement: _________________________________________ 45 of 63

36 ______________________________________________________________________ ______________________________________________________________________

37 PROPOSED SCHEDULE OF OPERATIONS

Please provide a sample of a weekly schedule of operations (Monday through Sunday), including but not limited to the following: a schedule of maintenance, court use (rentals, lessons, special events, etc.), and staffing schedule. Please include the hours that the OPERATOR will be on site, and when staff will be working. A separate form may be submitted in addition to, or in lieu of this form, titled “Proposed Schedule of OPERATIONS, Page 37A.”

Please also provide a total of each program type proposed weekly. This is a cumulative total of all courts at the above checked Facility each week:

Open Courts (free to public): _________________________ hours per week

Court Rentals (paid reservations by public): ______________hours per week

Lessons: _________________________________________hours per week

Camps/Tournaments/Special Events or Programs:
_________________________________________________hours per week

Other (please describe): _____________________________hours per week

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38 48 of 63

39 FINANCIAL PROJECTIONS & PLANNING

Proposed fees to be charged to the public for the use of the courts.

Please provide a list of proposed fees to be charged (use additional sheets if necessary, and title them “Proposed Fees, Page 39A”):

Weekdays
From: ____________a.m. To: ____________p.m.

Rate: $ _______ per court / per hour

Evenings
From: ______________p.m. To: ____________p.m.

Rate: $ _______ per court / per hour

Weekends
From: ______________a.m. To: ____________p.m.

Rate: $ _____________ per court / per hour

Senior Rates
From: ______________a.m. To: ____________p.m.

Rate: $ _____________ per court / per hour

Private tennis instruction (not conducted by OPERATOR)
Rate: $_____________

Group Tennis Lessons (conducted by OPERATOR or staff)
Rate: $_____________ per student / per session
# of Classes: ____________ per session

Individual Tennis Lessons (conducted by OPERATOR or staff) Rate: $_____________ per hour

Tennis Clubs
Rate: $_____________ per session
# of Meetings: __________ per session

Please list any additional fees and unit of measurement for proposed activities:

Activity: ___________________
Rate: $_______________ per session
# of Meetings: ____________ per session
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40 Payment

Please fill in the amount of proposed payment to the CITY as c onsideration for your right and privilege to operate the tennis co urts. Include the proposed percentage figure assigned to gross revenue above the proposed minimum monthly payment.

In addition, complete a Pro Form a Profit projection for the fi rst five-year term, including projected revenues from operations.

These fees MUST include anticip ated weather-related closures and participation levels.

CITY will NOT discount payments listed here and in AGREEMENT due to inclement weather.

MONTH
2026 2027 2028 2029 2030 2031

January $ N/A $________ _ $________ _ $________ _ $________ _ $________ _ February $ N/A $________ _ $________ _ $________ _ $________ _ $________ _ March $ N/A $________ _ $________ _ $________ _ $________ _ $________ _ April $ N/A $________ _ $________ _ $________ _ $________ _ $________ _ May $ N/A $________ _ $________ _ $________ _ $________ _ $ _________ June $ _________ $________ _ $________ _ $________ _ $________ _ $ N/ A July $_________ $________ _ $________ _ $________ _ $________ _ $ N/ A August $_________ $________ _ $________ _ $________ _ $________ _ $ N/ A September $_________ $________ _ $________ _ $________ _ $________ _ $ N/ A October $_________ $________ _ $________ _ $________ _ $________ _ $ N/ A November $_________ $________ _ $________ _ $________ _ $________ _ $ N/ A December $_________ $________ _ $________ _ $________ _ $________ _ $ N/ A Annual Payments: $_________ $________ _ $________ _ $________ _ $________ _ $________ _

Proposed percentage figure assigned to gross revenue: _______%.

Example of Financial Report

Name of Reservation Software you will use: ________________________________

Name of Financial Software that you will use (if different from the Reservation Software listed above): __________
______________________________________________________________________

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41 Revenue Analysis
Please complete a 5-year revenue analysis.

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42 EXHIBIT V

INSURANCE REQUIREMENTS

“WORKERS’ COMPENSATION” INSURANCE

1.1 At its own expense, OPERATOR shall obtain, pay for, and maintain— and shall require each of its Subcontractors to obtain and maintain— for the duration of this Agreement:
(A) Complete Workers’ Compensation in surance, meeting or exceeding the coverages and amounts that California law requires; and (B) Employer’s Liability insuranc e in an amount not less than:

(1) ONE MILLION DOLLARS ($1,000 ,000) per accident for bodily injury or disease;

(2) ONE MILLION DOLLARS ($1,000 ,000) per employee for bodily injury or disease; and

(3) ONE MILLION DOLLARS ($1,000,000) policy limit.

1.2 OPERATOR shall provide CITY with a “ certificate of insurance” and a subrogation endorsement, “Waiver of Our Right to Recover From Others”— on forms satisfactory to the City Attorney or City’s Risk Manager, and signed by the insurance carrier or its authorized representative— which fully meet the requirements of, and contain provisions entirely consistent with, this Agreement’s workers’ compensation insurance requirements.

1.3 CITY shall not be liable to OPER ATOR’s personnel, or anyone OPERATOR directly or indirectly employs or uses, for a claim at law or in equity arising out of OPERATOR’s failure to comply with this Agreement’s workers’ compensation insurance requirements.

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43 “SEXUAL ABUSE OR MOLESTATION” (SAM) LIABILITY

1.1 At its own expense, OPERATOR shall obtain, pay for, and maintain— and shall require each of its Subcontractors to obtain and maintain— for the duration of this Agreement:

(A) Sexual Abuse or Molestation (SAM) Liability: If the work will include contact with minors, and the Commercial General Liability policy referenced in the insurance requirements is not endorsed to include affirmative coverage for sexual abuse or molestation, OPERATOR shall obtain and maintain a policy covering Sexual Abuse and Molestation with a limit no less than $1,000,000 per occurrence or claim.

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44 “COMMERCIAL GENERAL LIABILITY” OR “BUSINESSOWNERS LIABILITY”

INSURANCE

1.1 At its own expense, OPERATOR shall obt ain, pay for, and maintain— and shall require each of its Subcontractors to obtain and maintain— a “Commercial General Liability” or a “Businessowners Liability” insurance policy on an occurrence basis to fully protect OPERATOR and CITY from claims and suits for bodily injury, personal and advertising injury, property damage, and medical payments. The policy must add the City of Glendale and its officers, agents, employees, and representatives (collectively, “CITY AND ITS REPRESENTATIVES”) as additional insureds.

1.2 Coverage afforded to CITY AND ITS REPRESENTATIVES must be at least as broad as that afforded to OPERATOR. If OPERATOR has higher limits than the limits specified in these insurance requirements, or has additional broader coverage, or has both, the insurer shall make available the higher limits and broader coverage to CITY AND ITS REPRESENTATIVES. The insurance must be written for the limits of liability specified below:
(A) ONE MILLION DOLLARS ($1,000,000) per occurrence, or the full per occurrence limits of the policy― whichever limit is greater― for bodily injury (including accidental death) to any one person;

(B) ONE MILLION DOLLARS ($1,000,000) per occurrence, or the full per occurrence limits of the policy― whichever limit is greater― for personal and advertising injury to any one person;

(C) ONE MILLION DOLLARS ($1,000,000) per occurrence, or the full per occurrence limits of the policy― whichever limit is greater― for property damage;

(D) ONE MILLION DOLLARS ($1,000,000) per occurrence, or the full per occurrence limits of the policy― whichever limit is greater― for sexual abuse or molestation to any one person; and

(E) TWO MILLION DOLLARS ($2,000,000) general aggregate limit, or the full aggregate limits of the policy― whichever limit is greater.

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45 1.3 The liability insurance must include all major divisions of coverage and must cover:

(A) Premises OPERATIONS (including Explosion, Collapse, and Underground [“X,C,U”] coverages as applicable);

(B) Independent OPERATORs’ Protective Liability;

(C) Products and Completed OPERATIONS (maintain same limits as above until five (5) years after recordation of Notice of Completion);

(D) Personal and Advertising Injury ( with Employer’s Liability Exclusion deleted);

(E) Contractual Liability;

(F) Broad Form Property Damage; and

(G) Sexual Abuse or Molestation Liability (including coverage for: (i) physical, emotional, psychological injury or harm of a person; and (ii) negligent employment, supervision, investigation, reporting or failing to report to proper authorities, or retention of an employee, agent, representative, volunteer, Subcontractor, or person whose actual, alleged, attempted, or threatened behavior, conduct, or verbal or nonverbal communication― whether or not intentional― results in physical, emotional, psychological injury or harm of a person or persons).

1.4 OPERATOR shall provide CITY with a “ certificate of insurance,” an “additional insured endorsement,” and a subrogation endorsement, “Waiver of Transfer to Rights of Recovery Against Others”— on forms satisfactory to t he City Attorney or City’s Risk Manager, and signed by the insurance carrier or its authorized representative— which fully meet the requirements of, and contain provisions entirely consistent with, all of the Insurance Requirements.

1.5 The “certificate of insurance” and an “additional insured endorsement” must state:

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46 “The City of Glendale, and its officers, agents, employees, and representatives are included as additional insureds under the policy(s). This insurance is primary to all other insurance of the City. The City’s insurance, or self-insurance, or both, will apply in excess of— and will not contribute with— this insurance. This insuranc e applies separately to each insured or additional insured who is seeking coverage, or against whom a claim is made or a suit is brought. The issuing company shall mail thirty (30) days advance notice to the City for any policy cancellation, termination, non-renewal, or reduction in coverage.”

“BUSINESS AUTOMOBILE” LIABILITY INSURANCE

1.1 At its own expense, OPERATOR shall obt ain, pay for, and maintain— and shall require each of its Subcontractors to obtain and maintain— a “Business Automobile” insurance policy on an occurrence basis to fully protect OPERATOR and CITY from claims and suits for bodily injury, property damage, and medical payments. The policy must add the City of Glendale and its officers, agents, employees, and representatives as additional insureds.

1.2 The insurance must not be written for less than the limits of liability specified below or required by law, whichever coverage amount is greater:

(A) ONE MILLION DOLLARS ($1,000,000) per occurrence for bodily injury (including accidental death) to any one person; and

(B) ONE MILLION DOLLARS ($1,000, 000) per occurrence for property damage; or

1.3 The liability insurance must include all major divisions of coverage and must cover all vehicles, whether rented, leased, hired, scheduled, owned or non-owned.

1.4 OPERATOR shall provide CITY with a “ certificate of insurance” and an “additional insured endorsement”— on forms satisfactory to the City Attorney or City’s Risk Manager and signed by the insurance carrier or its authorized 56 of 63

47 representative— which fully meet the require ments of, and contain provisions entirely consistent with, all of the Insurance Requirements.

1.5 The “certificate of insurance” and an “additional insured endorsement” must state:
“The City of Glendale, and its officers, agents, employees, and representatives are included as additional insureds under the policy(s). This insurance is primary to all other insurance of the City. The City’s insurance, or self-insurance, or both, will apply in excess of— and will not contribute with— this insurance. This insuranc e applies separately to each insured or additional insured who is seeking coverage, or against whom a claim is made or a suit is brought. The issuing company shall mail thirty (30) days advance notice to the City for any policy cancellation, termination, non-renewal, or reduction in coverage.”

GENERAL REQUIREMENTS

1.1 At all times, the insurance company i ssuing the policy must meet all three of these requirements:

(A) It must be “admitted” insurer by t he State of California Department of Insurance or must be listed on the California Department of Insurance’s “List of Approved Surplus Line Insurers” (“LASLI”);

(B) It must be domiciled wit hin, and organized under the laws of, a State of the United States; and

1.2 If the Agreement requires any of the foregoing insurance coverages to remain in force after the Final Payment, and if they are reasonably available, OPERATOR shall submit to CITY— with the final Application for Payment— all certificates and additional insured endorsements evidencing the coverages’ continuation. 57 of 63

48 1.3 A deductible or self-insured retention is s ubject to CITY’s review and approval, in its sole discretion. The insurance company or its authorized representative must state either on the insurance certificate or in a separate correspondence:

(A) The amount of the deductible, or self-insured retention, or both;

(B) Whether a limit of insurance has been lowered by any pending or paid claim; and

1.4 Despite any conflicting or contrary provision in OPERATOR’s insurance policy:
(A) If OPERATOR’s insurance company adds CITY, and its officers, agents, employees, and representatives (collectively, “its representatives”) as additional insureds, then for all acts, errors, or omissions of CITY, or its representatives, or both, that insurer shall:
(1) Pay those sums that CITY, or its representatives, or both, become legally obligated to pay as damages; and

(2) Defend— and pay the cost s of defending— CITY, or its representatives, or both;

(B) OPERATOR’s insurance is primary;

(C) Other insurance (whether primary, excess, contingent or self-insurance, or any other basis) available to CITY, or its representatives, or both, is excess over OPERATOR’s insurance;

(D) CITY’s insurance, or self-insur ance, or both, will not contribute with OPERATOR’s insurance policy;

(E) OPERATOR and OPERATOR’s insurance company waive— and shall not exercise— any right of recovery or s ubrogation that OPERATOR or the insurer may have against CITY, or its representatives, or both; 58 of 63

49 (F) OPERATOR’s insurance policy applie s separately to each insured or additional insured who is seeking coverage, or against whom a claim is made or suit is brought, except that the naming of multiple insureds will not increase an insurance company’s limits of liability;

(G) OPERATOR’s insurance policy applies to a claim or suit brought by an additional insured against a Named Insured or other insured, arising out of bodily injury, personal injury, advertising injury, or property damage; and

(H) CITY is not liable for a premiu m payment or another expense under OPERATOR’s policy.

1.5 At any time during the duration of this Agreement, CITY may do any one or more of the following:

(A) Review this Agreement’s insu rance coverage requirements; or

(B) Require that OPERATOR:

(1) Obtain, pay for, and maintain more or less insurance depending on CITY’s assessment of any one or more of the following factors:

(a) CITY’s risk of liability or exposure arising out of, or in any way connected with, the services of OPERATOR under this Agreement;

(b) The nature or number of accidents, claims, or lawsuits arising out of, or in any way connected with, the services of OPERATOR under this Agreement; or

(2) Reduce or eliminate a deductible or self-insured retention as it applies to CITY; or

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50 (3) Obtain, pay for, and maintain a bond (as a replacement for an insurance coverage) from a California corporate surety, guaranteeing payment to CITY for liability, or costs, or both, that CITY incurs during CITY’s investigation, administration, or defense of a claim or a suit arising out of this Agreement.

1.6 OPERATOR shall maintain the insurance policy without inte rruption, from the Project’s commencement date to the Final Payment date, or until a date that CITY specifies for any coverage that OPERATOR must maintain after the Final Payment.

1.7 OPERATOR’s insurance company or se lf-insurance administrator shall mail CITY written notice at least thirty (30) days in advance of the policy’s or the self- insurance program’s cancellation, termination, non-renewal, or reduction in coverage.

1.8 OPERATOR shall not allow any insurance to expire, cancel, terminate, lapse, or non-renew. Twenty-one (21) days before its insurance policy’s expiration, cancellation, termination, or non-renewal, OPERATOR shall deliver to CITY evidence of the required coverage as proof that OPERATOR’s insurance policy has been renewed or replaced with another insurance policy which, during the duration of this Agreement, meets all of this Agreement’s insurance requirements.

1.9 At any time, upon CITY’s request, OPERATOR shall furnish satisfactory proof of each type of insurance coverage required— including a certif ied copy of the insurance policy or policies; certificates, endorsements, renewals, or replacements; and documents comprising OPERATOR’s self-insurance program— all in a form and content acceptable to the City Attorney or City’s Risk Manager.

1.10 If OPERATOR hires, employs, or us es a Subcontractor to perform work, services, OPERATIONS, or activities on OPERATOR’s behalf, OPERATOR shall ensure that the Subcontractor:

(A) Meets, and fully complies with, this Agreement’s insurance requirements;

(B) Delivers to CITY— for its review , or approval, or both— all insurance policies, certificates, and endorsements that this Agreement requires; and

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51 (C) Furnishes CITY, at any time upon it s request, with a complete copy of the Subcontractor’s insurance policy or policies for CITY’s review, or approval, or both.

1.11 OPERATOR’s failure to comply with an insurance provision in this Agreement constitutes a breach upon which CITY may immediately terminate or suspend OPERATOR’s performance of this Agreement or invoke another remedy that this Agreement or the law allows. At its discretion, CITY may obtain or renew the insurance, and CITY may pay all or part of the premiums. Upon demand, OPERATOR shall repay CITY for all sums or monies that CITY paid to obtain, renew, or reinstate the insurance, or CITY may offset the cost of the premium against any sums or monies that CITY may owe OPERATOR.

OPERATOR’S SUBMITTAL OF CERTIFICATES AND ENDORSEMENTS

1.1 OPERATOR shall have its insurance carri er(s) or self-insurance administrator(s) complete and execute the following insurance documents, unless an exception below applies. When OPERATOR signs and delivers the Agreement to CITY, OPERATOR also shall deliver:
(A) A “certificate of insurance” for eac h required liability insurance coverage;

(B) CITY’s “General Liabilit y/Automobile Liability Special Endorsement” form (L- 15), unless this Agreement does not require OPERATOR to obtain and maintain Commercial General Liability coverage, Businessowners Liability coverage, or Automobile Liability coverage;

(C) A subrogation endorsement, “ Waiver of Transfer to Rights of Recovery Against Others,” for Commercial General Liability coverage or Businessowners Liability coverage;

(D) A “certificate of insurance” for Workers’ Compensation insurance; or

If OPERATOR is self-insured for workers’ compensation, a copy of the “Certificate of Consent to Self-insure” from the State of California; or

If OPERATOR is lawfully exempt from workers’ compensation laws, an “Affirmation of Exemption from Labor Code §3700” form;
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52 (E) A subrogation endorsement, “ Waiver of Our Right to Recover From Others,” for Workers’ Compensation coverage; and

(F) A complete copy of OPERATOR’s Pr ofessional Liability insurance policy, including all forms and endorsements attached to it.

1.2 CITY will neither sign this Agreement nor issue a “Notice to Proceed” until the City Attorney or City’s Risk Manager has reviewed and approved the insurance documents. CITY's decision as to the acceptability of all insurance documents is final.

Unless OPERATOR obtains CITY’s written approval, CITY will not permit or allow a substitution of an insurance policy, or a change in a certificate’s or an endorsement’s form and content, or both.

INSURANCE OBLIGATION IS SEPARATE FROM INDEMNITY OBLIGATION

2.1 This Agreement’s insurance provisions:

(A) Are separate and inde pendent from the indemnification and defense provisions in Article 12 of the Agreement; and

(B) Do not limit, in any way, the applic ability, scope, or obligations of the indemnification and defense provisions in Article 12 of the Agreement.

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53 EXHIBIT VI

INSURANCE REQUIREMENTS AFFIDAVIT

THE PROPOSER’S INSURANCE COMPANY(S) OR INSURANCE AGENT MUST COMPLETE THIS FORM AND
THE PROPOSER MUST SUBMIT THIS AFFIDAVIT WITH THE BID FORMS.

I, the undersigned (please check one box: underwriter agent), certify that I and the PROPOSER listed below have jointly reviewed the “Insurance Requirements” in this Request for Proposals. If the City of Glendale (“City”) awards the PROPOSER the Contract for the tennis OPERATION, I will be able—within fourteen (14) calendar days after the PROPOSER is notif ied of the Contract’s award—to furnish the City with valid insurance forms (including one or more insuran ce certificates and additional insured endorsements) that fully meet all of the Insurance Requirements.

Name of Insurance Company Date

Insurance Agen t’s Name (Printed) Insurance Agent’s Name (signature)

Address City State Zip Code

Telephone Number FAX Number Email Address

Tennis OPERATION

OPERATOR’s Name Request for Proposal

Below State the Name of Insurance Company Providing Coverage:

DO NOT write “Will Provide,” “To Be Determined,” “When Required,” or similar phrases.

Commercial General Liability Automobile Liability

Workers’ Compensation Liability

NOTE TO THE UNDERWRITER / AGENT: If the insurance forms that the PROPOSER submits to the City do not fully comply with the Insurance Requirements, and/or if the PROPOSER fails to submit the forms within the 14-day time limit, the City may: (1) declare th e PROPOSER’S Proposal non-responsive, and (2) award the Contract to the next highest scoring, responsible PROPOSER.

If you have any questions about In surance Requirements, please contact Veronika Padron, Risk Management Section, at (818) 550-4354.
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Glendale City CouncilMay 12, 2026

Glendale City Council
May 12, 2026