CPMS
Agenda Item A.16
CONSENT CALENDAR
Meeting Date: June 20, 2023
TO: Mayor and Councilmembers
FROM: Jaime A. Valdez, Neighborhood Services Director
CONTACT: Chuck Flacks, Homelessness Services Coordinator SUBJECT: Agreement for Professional Services with City Net RECOMMENDATION:
Authorize the City Manager to execute a Professional Services Agreement with City Net for professional street outreach, engagement, bridge housing and other related forms of assistance to the homeless for a twenty-four (24) month term , for a total not-to-exceed contract amount of $564,000 ($282,000 per fiscal year ) beginning July 1, 202 3, and ending June 30, 2025.
BACKGROUND:
On April 13, 2023, the City issued a Request for Proposals (RFP) for an outreach and engagement service provider. The RFP closed on May 1, 2023. The existing contract with City Net is scheduled to end on June 30, 2023. While the City has an existing contract with City Net, the procurement policies dictate that a new contract of this size requires competitive bids.
Four local nonprofit organizations responded to the RFP and presented four different models of service. Based on a set of objective criteria listed in the RF P, a team of staff proposal reviewers determined City Net to be the most qualified respondent . While not the lowest cost , City Net was the only respondent that committed two full -time professional outreach workers plus a flexible funding pool to help peopl e with rental deposits and other moving expenses. The four bidders were:
City Net
Good Samaritan Shelter
PATH (People Assisting the Homeless)
United Way of Northern Santa Barbara County
City Net’s history with the City providing professional street outreach, engagement, bridge housing and other related forms of assistance to the homeless dates back to FY 2020-
21. Impacted by COVID -19, the number of homeless people living unsheltered grew substantially. The City Council awarded City Net an emergency contract of $530,556 to 1 Meeting Date: June 20, 2023
provide outreach, engagement, and interim housing in south county motel rooms. In 2022-2023, the City Council awarded an additional $250,000 to continue the outreach efforts.
By objective measures of outreach performance, the services provided by City Net were very successful, as is demonstrated below:
The City Net hotel project served 19 people from July 1, 2021, to June 6, 2023. Of these 11, exited the program to positive destinations (housing, reunification with family, residential treatment, etc.). Fifty-eight percent (58%) of participants found housing from the hotels.
The City Net outreach and engagement program (including hotel resident participants) served 75 clients from July 1, 2021, to June 6, 2023. Of these 53 exited the program (the other 22 are still enrolled). Of these people, 36 found housing or 71%.
It is hoped that continued engagement with outreach providers who are already familiar with those on the streets will continue to build more trust and rapport. These relationships lead to housing opportunities and solutions to homelessness like family reunification.
This new service agreement represents a growing commitment by the City Council to provide services to address homelessness and implement the Hom elessness Strategic Plan adopted in 2021. The new Agreement for Professional Services Between the City of Goleta and City Net providing professional street outreach, engagement, bridge housing and other related forms of assistance to the homeless is included as Attachment 1. A complete history of City investments in addressing homelessness is included in this report and provided as Attachment 2.
Outreach and engagement are the first steps in moving people from living on the streets or in their vehicles to permanent housing in an effort to end homelessness. By focusing on people living in encampments and moving people into shelter and housing, the City’s outreach program meets two primary goals of the Homelessness Strategic Plan: Increase Access to Critical Services for the Homeless and Reduce the Impacts of Homelessness on the Community.
DISCUSSION:
This service agreement is a two -year commitment by the City to bring people who are homeless into the system of care and on the track to permanent housing. This ongoing work will help to fill the new 60-unit permanent supportive housing project , known as Buena Tierra, which the City of Goleta provided one -time financing of $600,000 in FY 2022-23. People participating in the outreach program will also be guided to the interim housing options that the City currently supports at the PATH shelter in downtown Santa Barbara, and the new Dignity Moves La Posada project near the Goleta city limits on Hollister Avenue.
The previous COVID-related program relied heavily on motel rooms as an alternative to the encampments that people were occupying. While the current budget does not support 2 Meeting Date: June 20, 2023
the expensive option of motel rooms to the same degree, the outreach work provided by City Net will help people take advantage of the proposed 300 units of new interim housing that the County of Santa Barbara has planned, which will use the Dignity Moves model.
The impact of City Net’s work will be to support the flow of people off the streets and into housing with the goal that any future experiences of homelessness will be rare, brief and one-time occurrences.
GOLETA STRATEGIC PLAN:
This contract supports the Goleta Strategic Plan because it both provides direct support to Goleta residents who are homeless and helps to improve the quality of and access to public open spaces, parks, and city facilities:
City-Wide Strategy : 2. Support Community Vitality and Enhanced Recreational Opportunities
Strategic Goal : 2.1. Provide community development for neighborhoods and social welfare assistance for those in need.
Objective: 2.1.1. Continue implementing the Homelessness Strat egic plan to prevent homelessness in the City and to address the needs of Goleta-area homeless, and those at risk of experiencing homelessness.
FISCAL IMPACTS:
Sufficient budget exists in the Neighborhood Services Fiscal Year 2022/23 and Fiscal Year 2023/24 budget to cover the $564,000 cost of this agreement, pending Fiscal Year 2023/24 budget adoption.
ALTERNATIVES:
An alternative to this program would be to spend no funds locally and rely exclusively on the County of Santa Barbara’s outreach efforts through its time-limited American Rescue Plan Act and California Encampment Relief Fund support of City Net and Good Samaritan for their outreach.
The benefit of this approach is that outreach efforts would not fall on the City of Goleta to maintain and continue to provide funding support. The cost of this approach is a loss of focus on Goleta residents. The two County programs currently offer only one day a week or less of direct support to Goleta residents. Thus, there would be significantly less outreach and Goleta and far fewer contacts and support opportunities.
3 Meeting Date: June 20, 2023
Reviewed By: Legal Review By: Approved By:
___________________ ___________________ _________________ Kristine Schmidt Megan Garibaldi Robert Nisbet
Assistant City Manager City Attorney City Manager
ATTACHMENTS:
1. Agreement for Professional Services Between the City of Goleta and City Net
2. History of City of Goleta Funding Support of Homelessness Prevention Efforts and Services
4 Attachment 1
Agreement for Professional Services Between the City of Goleta and City Net 5 City of Goleta
Neighborhood Services and City Net
Project Name: Outreach and Engagement to People Who are Homeless
AGREEMENT FOR PROFESSIONAL SERVICES
BETWEEN THE CITY OF GOLETA
AND
CITY NET
This AGREEMENT FOR PROFESSIONAL SERVICES (herein referred to as “AGREEMENT”) is made and entered into this 20th day of June 20, 2023, by and between the CITY OF GOLETA, a municipal corporation (herein referred to as "CITY"), and City Net, a California Nonprofit Corporation (herein referred to as "CONSULTANT").
SECTION A. RECITALS
1. The CITY has a need for professional services for outreach, engagement and bridge housing to people living without homes on the streets and open spaces of Goleta, which shall generally include contacting and forming relationships with people, enrolling them in the Coordinated Entry System, offering emergency shelter, and providing housing case management; and
2. The CITY does not have the personnel able and/or available to perform the services required under this AGREEMENT, and therefore, the CITY desires to contract for professional services to accomplish this work; and
3. The CITY procured these services through a competitive bid process in compliance with Goleta Municipal Code Section 3.05.260.
4. The City Council, on this 20th day of June 2023, approved this AGREEMENT and authorized the City Manager to execute the AGREEMENT.
SECTION B. TERMS
1. RETENTION AS CONSULTANT
CITY hereby retains CONSULTANT, and CONSULTANT hereby accepts such engagement, to perform the services described in Section 2. CONSULTANT warrants it has the qualifications, experience, and facilities to properly and timely perform said services.
2. DESCRIPTION OF SERVICES
The services to be performed by CONSULTANT are as follows:
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Professional street outreach, engagement, and bridge housing services to people without homes shall generally including street outreach and engagement, housing navigation and housing stabilization, and case management as more particularly set forth in the Scope of Work, attached as Exhibit “A,” and incorporated herein.
CONSULTANT shall deliver to CITY the deliverables defined in Exhibit “A.”
3. COMPENSATION AND PAYMENT
(a) Maximum and Rate . The total compensation payable to CONSULTANT by CITY for the services under this AGREEMENT SHALL NOT EXCEED the sum of $282,000 for Fiscal Year 2023-2024 and $282,000 for fiscal year 2024-2025 for a combined total not to exceed amount of $564,000 (herein "not to exceed amount" ) and shall be earned as the work progresses on the following basis:
At the rates and with reimbursement to CONSULTANT for those expenses set forth in CONSULTANT's Schedule of Fees marked Exhibit "B," attached and incorporated herein. The rates and expenses set forth in that exhibit shall be binding upon CONSULTANT until June 30, 2025, after which any change in said rates and expenses must be approved in writing by CITY's Project Manager as described in Section 5 (CITY is to be given 60 days notice of any rate increase request), provided the not to exceed amount is the tota l compensation due CONSULTANT for all work described under this AGREEMENT.
(b) Payment. CONSULTANT shall provide CITY with written verification of the actual compensation earned, which written verification shall be in a form satisfactory to CITY's Project Man ager, as described in Section 5 .
Invoices shall be made no more frequently than on a monthly basis, and describe the work performed (including a list of hours worked by personnel classification).
All payments shall be made within 30 days after CITY’s approval of the invoice.
4. EXTRA SERVICES
CITY shall pay CONSULTANT for those CITY authorized extra services, not reasonably included within the services described in Section 2, as mutually agreed to writing in advance of the incurrence of extra services by CONSULTANT.
Unless CITY and CONSULTANT have agreed in writing before the performance of extra services, no liability and no right to claim compensation for such extra services or expenses shall exist. The applicable hourly rates for extra services shall be at the hourly rates set forth in Exhibit B, if one is included as part of this agreement. Any compensation for extra services shall be part of the total DocuSign Envelope ID: 4262FDD9-6512-4A92-B500-3242BDE7A35F 7 City of Goleta
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compensation and shall not increase the not to exceed amount identified in Section
3. 5. CITY PROJECT MANAGER AND SERVICES BY CITY
The services to be performed by CONSULTANT shall be accomplished under the general direction of, and coordinated with, CITY's "Project Manager", as that staff person is designated by CITY from time to time, and who presently is Chuck Flacks, Homelessness Services Coordinator. Project Manager shall have the authority to act on behalf of the CITY in administering this AGREEMENT but shall not be authorized to extend the term of the AGREEMENT or increase the not to exceed amount.
6. TERM, PROGRESS AND COMPLETION
The term of this AGREEMENT is from the date first written above to June 30, 2025, unless term of this AGREEMENT is extended, or the AGREEMENT is terminated as provided for herein.
CONSULTANT shall not commence work on the services to be performed until (i) CONSULTANT furnishes proof of insurance as required by Section 10 below, and (ii) CITY gives written authorization to proceed with the work provided by CITY's Project Manager.
7. OWNERSHIP OF DOCUMENTS
All drawings, designs, data, photographs, reports and other documentation (other than CONSULTANT's drafts, notes and internal memorandum), including duplication of same prepared by CONSULTANT in the performance of these services, are the property of CITY. CITY shall be entitled to immediate possession of the same upon completion of the work under this AGREEMENT, or at any earlier or later time when requested by CITY. CITY agrees to hold CONSULTANT harmless from all damages, claims, expenses, and losses arising out of any reuse of the plans and specifications for purposes other than those described in this AGREEMENT, unless written authorization of CONSULTANT is first obtained.
8. PERSONAL SERVICES/NO ASSIGNMENT/SUBCONTRACTOR
This AGREEMENT is for professional services which are personal to CITY.
City Net is deemed to be specially experienced and is a key member of CONSULTANT's firm and shall be directly involved in the performance of this work.
This key person shall communicate with, and periodically report to, CITY on the progress of the work. Should any such individual be removed from assisting in this contracted work for any reason , CITY may terminate this AGREEMENT. This AGREEMENT may not be assigned or subcontracted without the City M anager’s prior written consent.
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9. HOLD HARMLESS AND INDEMNITY
(a) Hold Harmless for CONSULTANT's Damages. CONSULTANT holds CITY, its elected officials , officers, agents, and employees, harmless from all of CONSULTANT's claims, demands, lawsuits, judgments, damages, losses, injuries or liability to CONSULTANT, to CONSULTANT's employees, to CONSULTANT’s contractors or subcontractors, or to the owners of CONSULTANT's firm, which damages, losses, injuries or liability occur during the work required under this AGREEMENT, or occur while CONSULTANT is on CITY property, or which are connected, directly or indirectly, with CONSULTANT's performance of any activity or work required under this AGREEMENT. (b) Defense and Indemnity of Third-Party Claims/Liability.
CONSULTANT shall investigate, defend, and indemnify CITY, its elected officials, officers, agents, and employees, from any claims, lawsuits, demands, judgments, and all liability including, but not limited to, monetary or property damage, lost profit, personal injury, wrongful death, general liability, automobile, infringement of copyright/patent/trademark, or professional errors and omissions arising out of, directly or indirectly, an error, negligence, or omission of CONSULTANT or any of CONSULTANT’s officers, agents, employees, representatives, subconsultants, or subcontractors, or the willful misconduct of CONSULTANT or any of CONSULTANT’s officers, agents, employees, representatives, subconsultants, or subcontractors, in performing the services described in, or normally associated with, this type of contracted work. The duty to defend shall include any suits or actions concerning any activity, product or work required under this AGREEMENT, and also include the payment of all court costs, attorney fees, expert witness costs, investigation costs, claims adjusting costs and any other costs required for and related thereto.
(c) No Waiver. CITY does not waive, nor sha ll be deemed to have waived, any indemnity, defense or hold harmless rights under this section because of the acceptance by CITY, or the deposit with CITY, of any insurance certificates or policies described in Section 10.
10. INSURANCE
CONSULTANT shall, at CONSULTANT's sole cost and expense , provide insurance as described herein. All insurance is to be placed with insurers authorized to do business in the State of California with an A.M. Best and Company rating of A- or better, Class VII or better, or as otherwise approved by CITY.
Insurance shall include the following (or broader) coverage:
a) Insurance Services Office Commercial Liability coverage “occurrence” form CG 00 01 or its exact equivalent with an edition date prior to 2004 DocuSign Envelope ID: 4262FDD9-6512-4A92-B500-3242BDE7A35F 9 City of Goleta
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and with minimum limits of $1,000,000 per occurrence and $2,000,000 general aggregate.
b) Insurance Services Office form number CA 00 01 or equivalent covering Automobile Liability, including hired and non -owned automobile liability with a minimum limit of $1,000,000 per accident. If the Service Provider owns no vehicles, this requirement may be satisfied by a non -owned and hired auto endorsement to Service Provider’s commercial general liability policy.
c) Workers’ Compensation insurance complying with California worker’s compensation laws, including statutory limits for workers’ compensation and an Employer’s Liability limit of $1,000,000 per accident or disease.
d) Professional liability insurance that covers the services to be performed in connection wi th this agreement, in the minimum amount of $1,000,000 per claim.
Liability insurance policies required to be provided by CONSULTANT hereunder shall contain or be endorsed to contain the following provisions:
a) Except for professional liability insuranc e, CITY, its employees, officials, agents and member agencies shall be covered as additional insureds. Coverage shall apply to any and all liability arising out of the work performed or related to the contract. Additional insured status under the general liability requirement shall be provided on Insurance Services Office Form CG 20 10, with an edition date prior to 2004, or its equivalent. Additional insured status for completed operations shall be provided either in the additional insured form or throu gh another endorsement such as CG 20 37, or its equivalent.
b) General and automobile liability insurance shall apply separately to each insured against whom a claim is made, or suit is brought, except with respect to the limits of the insurer’s liability. Coverage will not be limited to CITY’s vicarious liability.
c) Professional liability insurance policies inception date, continuity date, or retroactive date must be before the effective date of this agreement.
CONSULTANT agrees to maintain continuous co verage through a period of no less than three years after completion of the services required by this agreement.
d) Except for professional liability insurance, l iability coverage shall be primary and non-contributing with any insurance maintained by CITY.
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e) Evidence of coverage (including the workers’ compensation and employer’s liability policies) shall provide that coverage shall not be suspended, voided, canceled or reduced in coverage or in limits except after 30 days’ prior written notice has been gi ven to CITY. Such provision shall not include any limitation of liability of the insurer for failure to provide such notice.
f) No liability insurance coverage provided to comply with this AGREEMENT shall prohibit CONSULTANT, or CONSULTANT’s
employees, or agents, from waiving the right of recovery prior to a loss.
CONSULTANT waives its right of recovery against CITY.
g) CONSULTANT agrees to deposit with CITY within fifteen days of Notice to Proceed of the Contract certificates of insurance and required endorsements.
h) There shall be no recourse against CITY for payment of premiums or other amounts with respect to the insurance required to be provided by CONSULTANT hereunder. Any failure, actual or alleged, on the part of CITY to monitor compliance with these requirements will not be deemed as a waiver of any rights on the part of CITY. CITY has no additional obligations by virtue of requiring the insurance set forth herein. In the event any policy of insurance required under this AGREEMENT does not comply with these requirements or is canceled and not replaced, CITY has the right but not the duty to obtain the insurance it deems necessary, and any premium paid by CITY will be promptly reimbursed by CONSULTANT or CITY will withhold amounts sufficient to pay premium from CONSULTANT payments.
i) CONSULTANT agrees to provide immediate notice to CITY of any claim or loss against CONSULTANT arising out of the work performed under this AGREEMENT. CITY assumes no obligation or liability by such notice but has the right (but not the duty) to monitor the handling of any such claim or claims if they are likely to involve CITY.
11. RELATIONSHIP OF CONSULTANT TO CITY
The relationship of the CONSULTANT to CITY shall be that of an independent contractor and that in no event shall CONSULTANT be considered an officer, agent, servant or employee of CITY. CONSULTANT shall be solely responsible for any workers compensation i nsurance, withholding taxes, unemployment insurance, and any other employer obligations associated with the described work.
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12. CORRECTIONS
In addition to the above indemnification obligations, CONSULTANT shall correct, at its expense, all errors in the work that may be disclosed during CITY's review of CONSULTANT's report or plans. Should CONSULTANT fail to make such correction in a reasonably timely manner, such correction shall be made by CITY, and the cost thereof shall be charged to CONSULTANT or withheld from any funds due to CONSULTANT hereunder.
13. TERMINATION BY CITY
CITY, by notifying CONSULTANT in writing, may upon 10 calendar days notice, terminate without cause any portion or all of the services agreed to be performed under this AGREEMENT. If termination is for cause, no notice period need be given. In the event of termination, CONSULTANT shall have the right and obligation to immediately assemble work in progress for the purpose of closing out the job. All compensation for actual work performed a nd charges outstanding at the time of termination shall be payable by CITY to CONSULTANT within 30 days following submission of a final statement by CONSULTANT unless termination is for cause. In such event, CONSULTANT shall be compensated only to the extent required by law.
14. ACCEPTANCE OF FINAL PAYMENT CONSTITUTES RELEASE
The acceptance by CONSULTANT of the final payment made under this AGREEMENT shall operate as and be a release of CITY from all claims and liabilities for compensation to CONSULTANT for a nything done, furnished, or relating to CONSULTANT'S work or services. Acceptance of payment shall be any negotiation of CITY's check or the failure to make a written extra compensation claim within 10 calendar days of the receipt of that check. However, approval or payment by CITY shall not constitute, nor be deemed, a release of the responsibility and liability of CONSULTANT, its employees, subcontractors, agents and CONSULTANTs for the accuracy and competency of the information provided and/or work performed; nor shall such approval or payment be deemed to be an assumption of such responsibility or liability by CITY for any defect or error in the work prepared by CONSULTANT, its employees, subcontractors, agents and consultants.
15. AUDIT OF RECORDS
At any time during normal business hours and as often as it may deem necessary, CONSULTANT shall make available to a representative of CITY for examination of all its records with respect to all matters covered by this AGREEMENT and will permit CITY to audit, examine and/or reproduce such records. CONSULTANT will retain such financial records, time sheets, work progress reports, invoice s, bills and project records for at least two years after termination or final payment under this AGREEMENT.
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16. WAIVER; REMEDIES CUMULATIVE
Failure by a party to insist upon the strict performance of any of the provisions of this AGREEMENT by the other party , irrespective of the length of time for which such failure continues, shall not constitute a waiver of such party's right to demand strict compliance by such other party in the future. No waiver by a party of a default or breach of the other party shall be effective or binding upon such party unless made in writing by such party, and no such waiver shall be implied from any omissions by a party to take any action with respect to such default or breach. No express written waiver of a specified default or breach shall affect any other default or breach, or cover any other period of time, other than any default or breach and/or period of time specified. All of the remedies permitted or available to a party under this AGREEMENT, or at law or in equity, shall be cumulative and alternative, and invocation of any such right or remedy shall not constitute a waiver or election of remedies with respect to any other permitted or available right of remedy.
17. CONFLICT OF INTEREST
CONSULTANT is unaware of any CITY employee or official that has a financial interest in CONSULTANT'S business. During the term of this AGREEMENT and/or as a result of being awarded this AGREEMENT, CONSULTANT shall not offer, encourage or accept any financial interest in CONSULTANT'S business by any CITY employee or official.
18. CONSTRUCTION OF LANGUAGE OF AGREEMENT
The provisions of this AGREEMENT shall be construed as a whole according to its common meaning of purpose of providing a public benefit and not strictly for or against any party. It shall be construed consistent with the provisions hereof, in order to achieve the objectives and purposes of the parties. Wherever required by the context, the singular shall include the plural and vice versa, and the masculine gender shall include the feminine or neutral genders or vice versa.
19. MITIGATION OF DAMAGES
In all situations arising out of this AGREEMENT, the parties shall attempt to avoid and minimize the damages resulting from the conduct of the other party.
20. GOVERNING LAW
This AGREEMENT, and the rights and obligations of the parties, shall be governed and interpreted in accordance with the laws of the State of California.
Should litigation occur, venue shall be in Superior Court of Santa Barbara County.
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21. NONDISCRIMINATION
CONSULTANT shall not discriminate on the basis of race, color, gender, gender identity/expression, pregnancy, sexual orientation, disability, marital status, or any other characteristic protected under applicable federal or state law.
22. TAXPAYER IDENTIFICATION NUMBER
CONSULTANT shall provide CITY with a complete Request for Taxpayer Identification Number and Certification, Form W-9 (Rev. October 2018), as issued by the Internal Revenue Service.
23. NON-APPROPRIATION OF FUNDS
Payments due and payable to CONSULTANT for current services are within the current budget and within an available, unexhausted and unencumbered appropriation of CITY funds. In the event CITY has not appropriated sufficient funds for payment of CONSULTANT services beyond the current fiscal year, this AGREEMENT shall cover only those costs incurred up to the conclusion of the current fiscal year.
24. MODIFICATION OF AGREEMENT
The tasks described in this AGREEMENT and all other terms of this AGREEMENT may be modified only upon mutual written consent of CITY and CONSULTANT.
25. USE OF THE TERM “CITY”
Reference to “ CITY” in this AGREEMENT includes City Manager or any authorized representative acting on behalf of CITY.
26. PERMITS AND LICENSES
CONSULTANT, at its sole expense, shall obtain and maintain during the term of this AGREEMENT, all appropriate permits, licenses, and certificates that may be required in connection with the performance of services under this AGREEMENT.
27. CAPTIONS
The captions or headings in this AGREEMENT are for convenience only and in no other way define, limit or describe the scope or intent of any provision or section of the AGREEMENT.
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28. AUTHORIZATION
Each party has expressly authorized the execution of this AGREEMENT on its behalf and bind said party and its respective administrators, officers, directors, shareholders, divisions, subsidiaries, agents, employees, successors, assigns, principals, partners, joint venturers, insurance carriers and any others who may claim through it to this AGREEMENT.
29. ENTIRE AGREEMENT BETWEEN PARTIES
Except for CONSULTANT'S proposals and submitted representations for obtaining this AGREEMENT, this AGREEMENT supersedes any other agreements, either oral or in writing, between the parties hereto with respect to the rendering of services, and contains all of the covenants and agreements between the parties with respect to said services.
30. PARTIAL INVALIDITY
If any provision in this AGREEMENT is held by a court of competent jurisdiction to be invalid, void or unenforceable, the re maining provisions will nevertheless continue in full force without being impaired or invalidated in any way.
31. NOTICES
Any notice required to be given hereunder shall be deemed to have been given by depositing said notice in the United States mail, postage prepaid, and addressed as follows:
TO CITY: Attention: Robert Nisbet, City Manager
City of Goleta
130 Cremona Drive, Suite B
Goleta, CA 93117
TO CONSULTANT: Attention: Brad Fieldhouse, President/Founder Kingdom Causes dba City Net
4508 Atlantic Avenue, Suite 292
Long Beach, CA 90807
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32. COUNTERPARTS AND ELECTRONIC/FACSIMILE SIGNATURES
This Agreement may be executed in several counterparts, which may be facsimile or electronic copies. Each counterpart is fully effective as an original, and together constitutes one and the same instrument.
In concurrence and witness whereof , this AGREEMENT has been executed by the parties effective on the date and year first above written.
CITY OF GOLETA CONSULTANT
_____________________________ _____________________________ Robert Nisbet, City Manager Bradley J. Fieldhouse, President/Founder
ATTEST
_____________________________ _____________________________ Deborah Lopez, City Clerk Arthur Gray, Board Secretary
APPROVED AS TO FORM:
MEGAN GARIBALDI, CITY ATTORNEY
_____________________________
Scott Shapses, Deputy City Attorney
EXHIBIT A – SCOPE OF SERVICES
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Street Outreach
Street outreach is service delivery for the specific purpose of reaching out to unsheltered homeless neighbors; connecting them with emergency shelter, housing, or critical services; and providing urgent, non-facility-based care. These activities are intended to help homeless neighbors to begin the process of obtaining appropriate supportive services, including assistance in obtaining permanent housing, medical health treatment, mental health treatment, counseling, supervision, and other services essential for achieving independent living. City Net’s street outreach services include engagement services, emergency health/mental health, transportation and services for special populations.
Engagement Services
Engagement Services are activities to locate, identify, and build relationships with unsheltered homeless people to offer immediate support, intervention, and connections with homeless assistance programs and/or mainstream social services and other housing programs. Specific activities may include:
Conducting an initial assessment of client needs and eligibility; Providing informal crisis counseling;
Addressing urgent physical needs, such as providing meals, blankets, clothes, or toiletries;
Actively connecting and providing information and referrals to needed services; and,
Making formal referrals into the Santa Barbara County CoC shelter system.
Housing Navigation
City Net will partner with local agencies to deploy housing navigators who will acquire documentation and complete forms required for housing. Housing navigation also involves housing search which includes attending property owner meetings, setting appointments, and assisting with paperwork related to housing applications. City Net will provide housing search and placement services for eligible clients. Services include coordinating moving arrangements for the client and setting up utilities, as well as mediation with property owners on behalf of the client.
Case Management
Case management activities assess housing and service needs and arrange, coordinate and/or monitor the delivery of individualized services. Specific activities include:
Assessment and intake using HMIS
Conducting initial evaluations including verifying and documenting eligibility Developing/securing/coordinating services
Helping obtain Federal, State, and local benefits
Monitoring and evaluating program participant progress in particular programs DocuSign Envelope ID: 4262FDD9-6512-4A92-B500-3242BDE7A35F 17 City of Goleta
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Providing information and referrals to other providers Developing an individualized housing stabilization plan
Bridge Housing and Rapid Rehousing
Consultant shall assist clients with securing immediate housing through placement into reserved hotel rooms or existing shelters or rapid rehousing facilities as available.
Transportation
Through use of privately leased vans and/or transportation services, City Net will engage in:
Transporting unsheltered people to emergency shelters, emergency health, emergency mental health, or other service facilities
Provision of public transportation for participants
Transportation costs (bus tickets, gas, minor car repairs, etc.) to assist homeless neighbors to relocate out of the region, provided they have permanent housing there
Assisting program participants to use public transportation
Emergency Health/Mental Health
City Net will refer homeless neighbors to emergency health and/or emergency mental health services to the extent that other customary emergency health services and treatments are unavailable or inaccessible to the homeless neighbor. A referral example is outpatient treatment of urgent medical conditions by licensed medical professionals in community-based settings (e.g. streets, parks, and campgrounds) to those eligible participants unwilling or unable to access emergency shelter or an appropriate healthcare facility.
Services for Special Populations
Services for special populations are essential services that have been tailored to address the special needs of homeless youths, victims of domestic violence, dating violence, sexual assault, or stalking, including connections to services offered by rape crisis centers who meet the HUD homeless definition and have special needs.
Food and Emergency Services
Food and other emergency services will be given to clients primarily as they first move in to housing and for emergency circumstances. During the duration of their tenancy, clients will be connected to food banks and service agencies in the community as their primary resource for emergency needs.
Training of Staff and Policies
City Net provides training to all City Net outreach and engagement staff on Housing First, Trauma Informed Care, and Motivational Interviewing as part of our normal staff training and oversight. These are also included in our policies and procedures, the relevant sections of which are listed below.
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Housing First
All City Net programs are informed by and consistent with Housing First principles. Housing First is an approach to serving people experiencing homelessness that recognizes a homeless person must first be able to access a decent, safe place to live, that does not limit length of stay (permanent housing), before stabilizing, improving health, reducing harmful behaviors, or increasing income. Under the Housing First approach, anyone experiencing homelessness is connected to a permanent home as quickly as possible, and programs remove barriers to accessing the housing, like requirements for sobriety or absence of criminal history. It is based on the “hierarchy of need:” people must access necessities—like a safe place to live and food to eat—before being able to achieve quality of life or pursue personal goals. Finally, Housing First values choice not only in where to live, but whether to participate in services.
Trauma-Informed Care
City Net assumes that individuals and families who are homeless have been exposed to trauma. Research has shown that individuals who are homeless are likely to have experienced some form of previous trauma; homelessness itself can be viewed as a traumatic experience; and being homeless increases the risk of further victimization and re-traumatization.
Therefore, our programs, policies and procedures are designed not only respond to the immediate crisis of homelessness, but to also contribute to the longer-term healing of homeless individuals. Trauma Informed Care (TIC) offers a framework for providing services to traumatized individuals within a variety of service settings, including homelessness service settings.
Since trauma also influences how people approach and respond to services, CityNet strives to recognize trauma symptoms, acknowledge the role that trauma has played in clients’ lives, and better understand and address the needs of those with trauma histories. The goal of this approach is to avoid re- traumatization and exacerbation of trauma symptoms.
This change in understanding can be illustrated by the difference between the questions “What’s wrong with you?” vs. “What has happened to you?” While the terms violence, trauma, abuse, and posttraumatic stress disorder (PTSD) are frequently used interchangeably, it is useful to think of trauma as a response to violence or other overpowering negative experience such as abuse. Trauma refers to both the event and the particular response to an event. PTSD is one type of disorder resulting from trauma. Becoming “traumatized” varies greatly among individuals, and not everyone exposed to a potential traumatic event will be traumatized. Trauma begins with an event or experience that overwhelms normal coping mechanisms. There are physical and psychological reactions— which are normal—in response. Re-traumatization refers to the psychological and/or physiological experience of being “triggered,” i.e., when an environmental cue related to the trauma—such as a smell or a sound—triggers a full fight-or- DocuSign Envelope ID: 4262FDD9-6512-4A92-B500-3242BDE7A35F 19 City of Goleta
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flight response. Although environmental triggers cannot be eliminated, City Net seeks to create an environment—both a physical environment, and a framework of compassionate understanding in which the trauma survivor feels safe.
Motivational Interviewing
City Net employs Motivational Interviewing (MI) techniques in its programs. MI is a counseling method that helps people resolve ambivalent feelings and insecurities to find the internal motivation they need to change their behavior. It is a practical, empathetic, and short-term process that takes into consideration how difficult it is to make life changes.
The core components of MI are to:
• Express and show empathy towards clients
• Support and articulate discrepancies between clients’ goals and choices that take them away from goals
• Deal with resistance without confrontation
• Support self-efficacy
• Support client autonomy
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History of City of Goleta Funding Support of Homelessness Prevention Efforts and Services
22 History of City of Goleta Funding Support of
Homelessness Prevention Efforts and Services
Fiscal Year Organization Services Provided City Funding 2022-23 PATH Reservation of 2
emergency shelter beds
$20,000
(General Fund)
2022-23 Rental Housing
Mediation Program (City
of Santa Barbara)
Fair Housing and Rental
Mediation with landlords
and tenants-Prevention
$40,066
(General Fund)
2022-23 Housing Authority of
Santa Barbara County
Buena Tierra Permanent
Supportive Housing
$600,000
(ARPA)
2022-23 CityNet Homeless outreach and
referral and hotel rooms
$250,000
(General Fund)
2022-23 SBACT Regional Action Plan $28,250
(General Funds)
2022-23 Transition House Emergency shelter for
homeless families
$7,100
(City Grants)
2022-23 Showers of Blessing Basic needs (showers,
sanitation, and food) and
referral
$5,000
(City Grants)
2022-23 New Beginnings
Counseling Center
Safe Parking Shelter and
Rapid Re-Housing
Services
$11,989
(CDBG)
Total 2022-23 Funding for Homelessness Prevention/ Services $962,405 2021-22 Flacks Seed Consulting Homelessness Services
Coordination
$15,000 (General
Fund)
2021-22 Rental Housing
Mediation Program (City
of Santa Barbara)
Fair Housing and Rental
Mediation with landlords
and tenants-Prevention
$38,158 (General
Fund)
2021-22 CityNet Homeless outreach and
referral and hotel rooms
$190,000 (CDBG-
CV)
2021-22 CityNet Homeless outreach and
referral and hotel rooms
$340,556 (General
Fund)
2021-22 PATH Reservation of 2
emergency shelter beds
$25,000 (General
Fund)
2021-22 New Beginnings
Counseling Center
Safe Parking Shelter and
Rapid Re-Housing
Services
$11,526 (CDBG)
2021-22 Transition House Emergency shelter for
homeless families
$5,000 (City Grants)
Total 2021-22 Funding for Homelessness Prevention/ Services $625,240 2020-21 SBACT Regional Action Planning $16,250 (General Fund)
2020-21 Transition House Emergency shelter for
homeless families
$10,000 (CDBG-CV)
23 Fiscal Year Organization Services Provided City Funding 2020-21 New Beginnings
Counseling Center
Safe Parking Shelter and
Rapid Re-Housing
Services
$6,447 (CDBG-CV)
2020-21 United Way Emergency Rental
Vouchers – Prevention
$42,676 (COVID)
2020-21 Flacks Seed Consulting Homelessness Services
Coordination
$30,000 (General
Fund)
2020-21 Rental Housing
Mediation Program (City
of Santa Barbara)
Fair Housing and Rental
Mediation with landlords
and tenants-Prevention
$32,750 (General
Fund)
2020-21 New Beginnings
Counseling Center
Safe Parking Shelter and
Rapid Re-Housing
Services
$11,276 (CDBG)
2020-21 Unitarian Society Freedom Warming
Centers
$5,000 (City Grants)
2020-21 Showers of Blessing Basic needs (showers,
sanitation, and food) and
referral
$5,000 (City Grants)
2020-21 Transition House Emergency shelter for
homeless families
$4,950 (City Grants)
Total 2020-2021 Funding for Homelessness Prevention/ Services $164,349 2019-20 New Beginnings
Counseling Center
Safe Parking Shelter and
Rapid Re-Housing
Services
$7,218 (CDBG)
2019-20 Showers of Blessing Basic needs (showers,
sanitation, and food) and
referral
$3,000 (City Grants)
2019-20 Transition House Emergency shelter for
homeless families
$2,000 (City Grants)
2019-20 Unitarian Society Freedom Warming
Centers
$5,000 (City Grants)
2019-20 Rental Housing
Mediation Program (City
of Santa Barbara)
Fair Housing and Rental
Mediation with landlords
and tenants-Prevention
$36,341 (General
Fund)
2019-20 PATH Reservation of 2
emergency shelter beds
$28,250 (General
Fund)
2019-20 United Way (Home for
Good)
Homelessness outreach
and referral
$7,400 (Support to
Other Agencies)
2019-20 New Beginnings
Counseling Center
Safe Parking Shelter and
Rapid Re-Housing
Services
$7,400 (Support to
Other Agencies)
2019-20 Showers of Blessing Basic needs (showers,
sanitation, and food) and
referral
$7,400 (Support to
Other Agencies)
2019-20 Transition House Emergency shelter for
homeless families
$7,400 (Support to
Other Agencies)
Total 2019-2020 Funding for Homelessness Prevention/ Services $111,409
24 Fiscal Year Organization Services Provided City Funding 2018-19 Rental Housing
Mediation Program (City
of Santa Barbara)
Fair Housing and Rental
Mediation with landlords
and tenants-Prevention
$36,341 (General
Fund)
2018-19 Home for Good, Santa
Barbara County
Homelessness prevention
efforts and assistance to
Restorative Policing
Program
$13,300 (Support to
Other Agencies)
2018-19 Salvation Army 2 beds at transitional
housing facility for Goleta
homeless individuals
$19,110 (Support to
Other Agencies)
2018-19 Freedom Warming
Centers
Emergency shelter for
homeless during extreme
climate conditions
$5,000 (Support to
Other Agencies)
2018-19 New Beginnings
Counseling Center
Safe Parking Shelter and
Rapid Re-Housing
Services
$7,000 (CDBG and
Goleta City Grant)
2018-19 Interfaith Initiative of
Santa Barbara County
Showers of Blessing - free
showers to the homeless
$4,500 (Goleta City
Grant)
2018-19 Transition House Emergency shelter for
homeless families
$3,000 (Goleta City
Grant)
Total 2018-19 Funding for Homelessness Prevention/ Services $88,251 2017-18 United Way of Northern
Santa Barbara County
Support to C3H
homelessness prevention
efforts
$5,500 (Support to
Other Agencies)
2017-18 Salvation Army 2 beds at transitional
housing facility for Goleta
homeless individuals
$25,550 (Support to
Other Agencies)
2017-18 Freedom Warming
Centers
Emergency shelter for
homeless during extreme
climate conditions
$5,000 (Support to
Other Agencies)
2017-18 New Beginnings
Counseling Center
Safe Parking Shelter and
Rapid Re-Housing
Services
$5,000 (CDBG and
Goleta City Grant)
2017-18 Transition House Emergency shelter for
homeless families
$1,500 (Goleta City
Grant)
Total 2017-18 Funding for Homelessness Prevention/ Services $42,550 2016-17 United Way of Northern
Santa Barbara County
Landlord liaison program
to assist people
transitioning out of
homelessness to rent
affordable housing units
$5,000 (Support to
Other Agencies)
2016-17 Freedom Warming
Centers
Emergency shelter for
homeless during extreme
climate conditions
$5,000 (Support to
Other Agencies)
2016-17 New Beginnings
Counseling Center
Safe Parking Shelter and
Rapid Re-Housing
Services
$3,000 (CDBG)
2016-17 Transition House Emergency shelter for
homeless families
$1,500 (Goleta City
Grant)
Total 2016-17 Funding for Homelessness Prevention/ Services $14,500
25 Fiscal Year Organization Services Provided City Funding 2015-16 Central Coast
Collaborative on
Homelessness (C3H)
Landlord liaison program
to assist people
transitioning out of
homelessness to rent
affordable housing units
$1,500 (Support to
Other Agencies)
2015-16 Freedom Warming
Centers
Emergency shelter for
homeless during extreme
climate conditions
$5,000 (Support to
Other Agencies)
2015-16 New Beginnings
Counseling Center
Safe Parking Shelter and
Rapid Re-Housing
Services
$4,000 (CDBG and
Goleta City Grant)
2015-16 United Way of Northern
Santa Barbara County
Support to C3H
homelessness prevention
efforts
$3,500 (Goleta City
Grant)
2015-16 Transition House Emergency shelter for
homeless families
$1,000 (Goleta City
Grant)
Total 2015-16 Funding for Homelessness Prevention/ Services $14,100 2014-15 Freedom Warming
Centers
Emergency shelter for
homeless during extreme
climate conditions
$5,000 (Support to
Other Agencies)
2014-15 New Beginnings
Counseling Center
Safe Parking Shelter and
Rapid Re-Housing
Services
$2,000 (CDBG)
2014-15 United Way of Northern
Santa Barbara County
Support to C3H
homelessness prevention
efforts
$3,500 (Goleta City
Grant)
2014-15 Transition House Emergency shelter for
homeless families
$3,500 (Goleta City
Grant)
Total 2014-15 Funding for Homelessness Prevention/ Services $14,000 Grand Total Funding 2014-15 through 2022-23 $2,036,804
26