Agenda Item A.17
CONSENT CALENDAR
Meeting Date: December 19, 2023
TO: Mayor and Councilmembers
FROM: Jaime A. Valdez, Neighborhood Services Director
CONTACT: Kelsey Hamilton, Recreation Supervisor
SUBJECT: Goleta Community Center General Policies, Procedures and Rental Application Process
RECOMMENDATION:
A. Approve the Goleta Community Center Facility Rental Application Process; B. Adopt the Goleta Community Center General Pol icy and Procedure Documents ; and
C. Authorize staff to conduct a professional fee study for the Goleta Community Center and associated amenities.
BACKGROUND:
For several years, the City Council has expressed an interest in enhancing the role the Goleta Community Center plays in the Goleta community. During the development of the Goleta Community Center Strategic Plan (GCC Strategic Plan), several areas of needed improvement were identified including enhancing the transparency of the rental process to the public, making modifications to policies and procedures, and making adjustments and additions to fees and charges.
On January 1st of 2023, the City assumed interim management of the Goleta Community Center and adopted the directive of a status quo policies and procedures as well as rents, fees, and charges. Subsequently, the main facility and most of the rental areas were closed to the public due to t he seismic retrofit construction project. Staff worked with existing facility renters to find temporary locations to avoid any interruption in their programs.
The non-profit Goleta Valley Community Center (GVCC) organization had historically coordinated the Senior Program, including a drop in Senior Center, but in November of 2022, the GVCC placed the program on an “indefinite pause ,” leaving the senior community without services. City staff assumed the coordination of most of the remaining senior programs in January of 2023, with modifications, in the small Senior Center in the back of the facility, the pickleball courts and the front gazebo. Larger programs like the Senior Line Dance class continued through partnerships with CommUnify and the Goleta 1 Meeting Date: December 19, 2023
Boys and Girls Clubhouse. Staff also worked with the Santa Barbara Foodbank to provide a twice a week Older Adult Nutrition Program and a once-a-month Saturday Food Distribution from the Goleta Community Center.
On Apr il 18, 2023, the City Council adopted the GCC Strategic Plan. This plan was developed with the efforts of the Community Center’s Working Group members, with information from past studies and surveys, and with additional public input sought through surveys taken during the development process. This GCC Strategic Plan has created a foundation and implementation plan for the future success of the facility and its operations.
On August 15, 2023 , the City Coun cil made the decision for the City to maintain direct management of the GCC through the completion of the s eismic and ADA construction projects and for the first few years of implementation of the GCC Strategic Plan. As a result, staff have been working t o prepare the facility for the public after the new year , including the development of new general policies for operations, new rental policies and procedures, and recommendations associated to current an d future fees and charges. These are the subject of this report.
Separately, a Request for Proposals was issued for the provision of a Senior Program at the Community Center , and staff will return in January 2024 to discuss the results and staff recommendations related to that process.
DISCUSSION:
The following subsections provide context for each of the topic areas and additional information to help illustrate the connection back to the Strategic Plan.
Policy and Procedure Documents
Utilizing the GCC Strategic Plan and sourcing from other municipal community centers, staff developed new policies and procedures to guide the public to easily, efficiently, equitably, safely, and effectively access the Goleta Community Center (Attachment 1).
These new poli cies define the expectations and processes for users of this valued community space.
These policies aim to highlight the following objectives, tactics, and goals defined by the GCC Strategic Plan:
Objective 1.1: Create a culturally diverse, equitable, inclusive, and welcoming space for all community members within 24 months of full reopening.
Strategy 1.1.4: Develop culturally sensitive policies and procedures that allow everyone to feel welcome.
As previously stated, the attached policies have been developed to align with the GCC Strategic Plan, industry standards for Parks and Recreation community facilities, the Goleta Municipal Code, and have been reviewed and supported by the City’s legal 2 Meeting Date: December 19, 2023
team. In addition, these policies and procedures were presented to the Parks and Recreation Commission (Commission) at their regular meeting of November 8, 2023, for review. The Commission provided comments and unanimously supported the documents coming forw ard to the City Council, with a recommendation for a slight modification in the language of the WI-FI policy.
It is important to note that there are a few additional policies not included in these user policies, such as the Volunteer Policy, Insurance Policy, and the Diversity, Equity, and Inclusion Plan (DEI). The DEI p lan for the Community Center will be presented in coordination with the City’s DEI Plan, which is currently under development . The Volunteer and Insurance Policies will be developed in compliance with the City of Goleta standards. Staff is seeking adoption for the attached policies and procedures by City Council, allowing staff to develop appropriate signage, manuals, marketing materials, etc. in preparation of the facility re-opening.
Rental Policy, Procedure, and Process
During the strategic planning sessions, surveys revealed that members of the public found it difficult, confusing, and cumbersome to reserve a space at the GCC. This feedback was highlighted as a corrective measure in the following Objective, Strategies and Tactics outlined in the Strategic Plan:
Objective 2.1: Ensure the Community Center operates efficiently and effectively.
Strategy 2.1.1: Develop an operations plan that includes rental, recreational, and Community Center functions.
Tactic 2.1.1.2: Implement clear and consistent rental policies and fees.
Tactic 2.1.1.3: Implement a streamlined rental and application process.
Tactic 5.1.2.5: Enable facility users to host weddings and other large celebrations at the GCC.
Utilizing the GCC Strategic Plan, with a focus on the objectives, strategies and tactics listed above, and sourcing from other municipal rental facilities, staff developed rental policies and procedures to ensure a transparent process for members of the public to easily, efficiently, equitably, and effectively rent space at the Goleta Community Center.
These new policies identify the expectations, requirements, and process for renting a space for either an ongoing class, large event, or small meeting.
The purpose of this report is to present the GCC Rental Process, outline the main points of interest in the proposed GCC Rental Rules and Regulations and Rental Process, and recommend that Council adopt the proposed GCC Rental Process document (Attachment 2). The Rental Process document has been developed to align with the Strategic Plan, the Goleta Municipal Code, and has been reviewed and supported by the City’ s legal team.
3 Meeting Date: December 19, 2023
These policies and procedures were presented to the Parks and Recreation Commission at its regularly scheduled meeting on November 8, 2023, for review. The Commission had few comments and unanimously supported the documents coming forward to the City Council for approval, with minor modifications. One modification was in the age range for Youth Honoree Events, expanding it from 13 -20 years of age to 10-20 years of age. In addition, the Commission requested that staff provide clarification between the larger or one-time events and the ongoing rentals, as the focus of the document was on the one - time or larger events. Staff has added language in the document to address the concerns expressed by the Commission at their meeting.
Goleta Community Center Fees and Charges:
In assuming management of the Community Center, Council initially adopted status-quo fees and charges (Attachment 3). In anticipation of reopening the main facility to rentals, staff included minor modifications to these fees and charges in the City’s Master Fee Schedule that was adopted by Council on December 5, 2023, to better align with the GCC Strategic Plan and the proposed Rental Policy, Procedure and Process documents .
These Fees and Charges include the addition of a private party rate and an hourly court rental fee.
In addition, staff is requesting authorization to conduct a professional fee study for the Goleta Community Center and associate d amenities . The recommendation for a professional fee study is highlighted by the following Objectives, Tactics, and Strategies from the Goleta Community Center Strategic Plan:
Objective 2.1: Ensure the Community Center operates efficiently and effectively.
Tactic 2.1.1.2: Implement clear and consistent rental policies and fees.
Objective 5.1: Create a sustainable 5 -year funding plan within 24 months of full reopening.
Tactic 5.1.1.2: Explore tiered pricing structure options that encourage and attract Goleta residents, non -profits, community groups, small businesses, and GCC neighbors to use the Center, including developing agreement schedules that allow small programs to startup and grow within the space.
Tactic 5.1.2.4: Develop fee schedules for specific program and service offerings, as well as for facility rentals, inclusive of nonprofit, individual, and commercial rates.
Tactic 5.2.1.3: Maintain an updated fee schedule that reflects an appropriate level of cost recovery without deterring user participation.
4 Meeting Date: December 19, 2023
GOLETA STRATEGIC PLAN:
Approval of the GCC Facility Rental Application Process, Rules and Regulations, General Policies and Procedures, and Fees and Charges documents achieve the following initiatives and goals in the City’s Strategic Plan:
City-Wide Strategy: 2. Support Community Vitality and Enhanced Recreational Opportunities.
Opportunities Strategic Goal: 2.2 Support programs that enhance quality of life in the Goleta community such as recreation, public safety, human services, and cultural arts.
FISCAL IMPACTS:
There is no fiscal impact associated with the approval of the facility or rental application policies or procedures. There is an estimated cost of approximately $15,000 - $25,000 for a fee study. Should an additional budget allocation be necessary to implement the fee study, staff will return to City Council at a later date.
ALTERNATIVES:
Council may choose not to adopt the proposed policies, new fees and charges for and not support the recommendation to conduct a professional fee study. City Council may also recommend approval with recommendation and/or direction. A delay in the process may delay the opportunity to confirm facility rental contracts for the Goleta Community Center in early 2024.
Reviewed By: Legal Review By: Approved By:
___________________ ___________________ _________________ Kristine Schmidt Megan Garibaldi Robert Nisbet
Assistant City Manager City Attorney City Manager
Attachments:
1. Goleta Community Center General Policy and Procedure Documents
2. Goleta Community Center Rental Process, Rules and Regulations
3. Goleta Community Center Rental Fees and Charges
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Goleta Community Center General Policy and Procedure Documents 6 ATTACHMENT 1
Goleta Community Center General Policy and Procedure
Documents
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Table of Contents
Goleta Community Center Code of Conduct ................................................................... 1 Goleta Community Center Loitering Policy ...................................................................... 3 Goleta Community Center Lost and Found Policy .......................................................... 5 Goleta Community Center Safety and Security Policy .................................................... 7 Goleta Community Center Wi-Fi Policy ........................................................................... 9
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Goleta Community Center Code of Conduct
The Goleta Community Center is dedicated to providing a welcoming, safe, inclusive, and accessible place where everyone can go to gather, learn and play. The mission of the Goleta Community Center is to provide programs, services, activities, and a safe space for social, cultural, and recreational offerings in an inclusive and welcoming way. This Code of Conduct outlines the expected behavior of all communi ty members to foster a positive and welcoming atmosphere. By engaging with the Goleta Community Center, you agree to abide by this Code of Conduct.
1. Respect and Inclusivity
1.1. Treat all individuals with respect, kindness, and dignity, regardless of their race , ethnicity, gender, sexual orientation, religion, age, disability, or any other characteristic.
1.2. Avoid engaging in discriminatory, offensive, or harmful behavior, including but not limited to verbal, physical, or visual harassment, hate speech, or any form of bullying.
1.3. Foster an inclusive environment that values diverse perspectives and experiences, encouraging open -mindedness and understanding among community members.
1.4. Refrain from engaging in behavior that may contribute to a hostile or intimidating environment, such as aggressive actions, threats, unwanted advances, or solicitation.
2. Safety and Security
2.1. Comply with all safety guidelines, rules, and regulations provided by the Goleta Community Center staff, including those related to emergency procedures, equipment usage, and facility access.
2.2. Report any safety concerns, accidents, or incidents promptly to the appropriate staff member or authority.
2.3. Respect the property and facilities of the Goleta Community Center, using them responsibly and avoiding any intentional damage or theft.
2.4. Do not bring any weapons, illegal substances, alcoholic beverages, or hazardous materials onto the premises of the Goleta Community Center. The foregoing limitation is subject to the exceptions provided in Penal Code §171b(b).
2.5. Refrain from engaging in any activity that poses a threat to the physical or emotional well-being of individuals within the community center.
2.6. Children under the age of 8 must be accompanied by an adult at all times.
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3. Privacy and Confidentiality
3.1. Respect the privacy and confidentiality of other community members, including their personal information, conversations, and any shared materials or resources.
3.2. Obtain consent before capturing or sharing any photographs, videos, or audio recordings of individuals wi thin the Goleta Community Center, ensuring compliance with applicable laws and regulations.
3.3. Refrain from disclosing or disseminating confidential or sensitive information about the Goleta Community Center, its staff, or community members without proper authorization.
4. Compliance and Cooperation
4.1. Comply with all applicable laws, regulations, and policies while engaging with the Goleta Community Center.
4.2. Cooperate with the instructions and requests of Goleta Community Center staff or authorized personnel relat ed to maintaining safety, order, and the proper functioning of the facility.
4.3. Refrain from engaging in disruptive, disorderly, or illegal behavior that may interfere with the activities or experiences of other community members.
4.4. Report any violations of thi s Code of Conduct to the Goleta Community Center staff or management.
5. Consequences of Violations
5.1. Violations of this Code of Conduct may result in appropriate action, including but not limited to verbal warnings, temporary suspension of privileges, permanent removal from the Goleta Community Center, or legal consequences, as determined by the severity and frequency of the misconduct.
5.2. The Goleta Community Center reserves the right to modify or update this Code of Conduct as needed, with any changes communicated to the community members in a timely manner.
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Goleta Community Center Loitering Policy
1. Purpose
The purpose of this Loitering Policy is to establish guidelines for maintaining a safe and welcoming environment within the Goleta Community Center premises by addressing loitering activities.
2. Definition of Loitering
Loitering is defined as the act of remaining or lingering on the premises without a legitimate purpose or authorized activity.
3. Prohibited Activities
Loitering that disrupts t he normal operation of the Goleta Community Center, compromises the safety and security of individuals, or interferes with the enjoyment of our services and facilities is strictly prohibited. Prohibited activities include, but are not limited to:
Harassing or intimidating other individuals.
Engaging in illegal or illicit activities.
Obstructing entrances, exits, or pathways.
Behaving in a manner that creates a disturbance or nuisance. Unauthorized distribution of materials or solicitation.
4. Enforcement
Authorized personnel, including security staff and management, are responsible for enforcing this policy. Individuals who are found to be loitering in violation of this policy will be approached by staff and informed of the policy. They may be requested to leave the premises.
5. Request to Leave
Individuals asked to leave the premises due to loitering must comply immediately.
Failure to comply may result in further action, including involvement of law enforcement authorities if necessary.
6. Communication and Education
Signage and announcements will be displayed throughout the Goleta Community Center premises to inform visitors of the loitering policy. The policy will also be made available on our website and printed materials.
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7. Reporting
Individuals who w itness or experience loitering activities that violate this policy are encouraged to report them to the designated security personnel or management.
Prompt reporting helps us maintain a safe environment for all.
8. Review and Amendment
This loitering policy will be reviewed periodically to ensure its effectiveness and relevance. Amendments may be made as necessary to address emerging concerns.
By adhering to this Loitering Policy, the Goleta Community Center aims to create a respectful and secure environment that encourages positive interactions and benefits all individuals who utilize our facilities and services.
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Goleta Community Center Lost and Found Policy
The Goleta Community Center provides a Lost and Found service to help reunite lost items with their owners. This policy outlines the procedures and guidelines regarding the management of the Lost and Found at the Goleta Community Center.
1. Lost Item Reporting and Retrieval
1.1. Individuals who discover a lost item within the Goleta Community Center premises should promptly report it to the designated Lost and Found area or a staff member.
1.2. Lost items will be accepted and logged by Goleta Community Center staff, who will make reasonable efforts to identify the owner and return the item to them.
1.3. To claim a lost item, individuals must provide a detailed description of the item and any relevant identification or proof of ownership.
1.4. Lost items will be stored securely in the Lost and Found area for a period of 30 days from the date of reporting. Unclaimed it ems will be handled according to Section 2.
1.5. The Goleta Community Center staff reserves the right to request additional information or proof of ownership before releasing a lost item to the claimant.
2. Disposal of Unclaimed Items
2.1. If a lost item remains uncl aimed after the specified holding period, the Goleta Community Center staff will make reasonable efforts to contact the potential owner using the provided contact information, if available.
2.2. If the owner fails to claim the item within seven (7) days after the notification, the Goleta Community Center staff may consider the item abandoned.
2.3. Abandoned items will be disposed of, donated, or transferred to appropriate charitable organizations or local authorities, in accordance with applicable laws and regulations.
3. Valuables and Personal Belongings
3.1. Valuables, including but not limited to cash, jewelry, electronic devices, and important documents, should not be left unattended within the Goleta Community Center premises.
3.2. The Goleta Community Center does not assume responsibility for any lost, stolen, or damaged valuables or personal belongings brought into the facility.
3.3. Individuals are encouraged to keep their belongings secure and under their supervision at all times.
3.4. Any items found unattended with in the Goleta Community Center may be considered lost and subject to the Lost and Found procedures outlined in this policy.
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4. Notification and Publicity
4.1. The Goleta Community Center will make reasonable efforts to publicize the Lost and Found service, including posting signage within the facility and on the official website.
4.2. Information regarding the Lost and Found service, including hours of operation and contact details, will be readily available to community members.
4.3. The Goleta Community Center staff may use internal communication channels, social media platforms, and other appropriate means to promote the Lost and Found service and encourage the return of lost items to their rightful owners.
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Goleta Community Center Safety and Security Policy
Purpose
The purpose of this safety and security policy is to establish guidelines, procedures, and protocols to ensure the safety and security of all individuals and assets within the Goleta Community Center premises.
Scope
This policy applies to all visitors, sta ff, volunteers, contractors, and any other individuals present at the Goleta Community Center.
1. Access Control
1.1 All entrances and exits will be monitored and controlled by designated personnel.
1.2 Access to restricted areas will be granted only to authorized personnel.
2. Emergency Response
2.1 An emergency response plan will be in place, detailing procedures for various emergencies such as fire, medical incidents, natural disasters, and security threats.
2.2 Evacuation routes, assembly points, and emergency contact in formation will be prominently displayed throughout the facility.
3. Security Video and Monitoring
3.1 Security cameras will be strategically installed to monitor critical areas of the facility.
3.2 Staff will monitor the grounds and respond promptly to any suspicious activity.
4. Incident Reporting
4.1 All incidents, accidents, and security breaches must be reported immediately to the designated security personnel and appropriate authorities.
4.2 Incident reports will be filed and maintained for review and analysis.
5. Staff Training
5.1 All staff members will undergo regular safety and security training to familiarize themselves with emergency procedures, evacuation protocols, and first aid techniques.
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6. Personal Security
6.1 Staff and visitors are encouraged to report any suspicious individuals or activities to security personnel.
6.2 Personal belongings should not be left unattended, and lockers will be provided for staff.
7. Fire Safety
7.1 Fire extinguishers, alarms, and emergency exits will be well-marked and regularly inspected.
7.2 Fire dr ills will be conducted periodically to ensure everyone is familiar with evacuation procedures.
8. Physical Security Measures
8.1 Adequate lighting will be maintained both inside and outside the facility.
8.2 Locks, access control systems, and other physical security measures will be regularly inspected and upgraded.
9. Information Security
9.1 Confidential information will be stored securely, and access will be restricted to authorized personnel only.
9.2 Digital security measures will be implemented to protect sensitive electronic data.
10. Communication
10.1 Clear communication channels will be established to disseminate safety and security information to staff, visitors, and relevant stakeholders.
11. Review and Improvement
11.1 This policy will be reviewed annually to ensure its effectiveness and relevance.
11.2 Feedback from staff and visitors will be considered for continuous improvement.
By adhering to this safety and security policy, the Goleta Community Center aims to create a secure environment that promotes the well-being of all individuals and the protection of its assets.
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Goleta Community Center Wi-Fi Policy
1. Purpose
The purpose of this Wi -Fi policy is to establish guidelines for the appropriate and responsible use of the City of Goleta’s Wi-Fi network at the Goleta Community Center.
2. Network Access
The Wi-Fi network at the Goleta Community Center is provided for the use of visitors, staff, and members of the Goleta Community Center. Access to the network is a privilege, not a right, and is subject to compliance with this policy.
3. Acceptable Use
Users are expected to use the Wi-Fi network in a responsible and respectful manner. This includes but is not limited to:
Engaging in legal and ethical online activities.
Respecting the privacy of others and refra ining from attempting unauthorized access to devices or data.
Not using the network for illegal activities, harassment, or malicious intent. Using the network for educational, informational, and recreational purposes.
4. Bandwidth Limitations
The Wi-Fi network is shared among all users. Excessive use of bandwidth that impacts others' ability to access the network is not allowed. Streaming high-definition videos, large file downloads/uploads, and other bandwidth -intensive activities should be limited to ensure fair access for everyone.
5. Security
Users are responsible for ensuring the security of their own devices while connected to the Wi-Fi network. This includes using up -to-date antivirus software, enabling firewalls, and keeping operating systems and applications updated.
6. Restrictions
The following activities are strictly prohibited on the Goleta Community Center Wi -Fi network:
Engaging in any form of cyberbullying, harassment, or offensive behavior. Accessing explicit, inappropriate, or offensive content. Violating copyright or intellectual property rights.
Using the network to engage in illegal activities or share illegal content. Consuming excessive bandwidth negatively affecting network performance.
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7. Disconnection
The Goleta Community Center reserves the right to disconnect any user who violates this Wi-Fi policy. Repeated violations may result in a temporary or permanent ban from using the network.
8. Technical Support
The Goleta Community Center staff will provide basic technical support for connecting to the Wi-Fi network, but they are not responsible for troubleshooting issues with personal devices or assisting with software-related problems.
9. Hours of Access
The Goleta Community Center reserves the right to restrict access to the network at the close of business. Hours may vary to meet the demands of the facility renters.
By connecting to the Goleta Community Center Wi -Fi network, users agree to abide by the terms outlined in this policy. The Goleta Community Center reserves the right t o modify this policy as needed.
18 ATTACHMENT 2
Goleta Community Center Rental Application Process, Rules and Regulations 19 ATTACHMENT 2
Goleta Community Center Rental Application Process, Rules, and Regulations 20 II
Table of Contents
Rental Application Process ......................................................................................................... 1 Facility Rental Rules and Regulations ...................................................................................... 4
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Rental Application Process
1. Initial Inquiry: Individuals interested in renting the Goleta Community Center should start by making an initial inquiry. This can be done through email, phone call, or an online inquiry form on the Goleta Community Center website.
2. Availability Check: Staff will confirm the availability of the venue for the date(s) and times requested by the renter. Staff will contact the potential renter with availability. At this time an optional 10-day hold may be placed on the desired date while scheduling a facility tour. Only one date may be held at a time. After the 10-day hold the date will be released and will be available on a first come, first served basis.
3. Venue Tour: Renters will be encouraged to schedule a venue tour to visit the facility.
During the tour, staff will showcase the facilities, amenities, and answer any questions a potential renter may have. Venue tours are optional but highly recommended.
4. Review Rental Policies: Staff will provide and review with the renter a copy of City rental policies, rules, code of conduct, and any other applicable documents. City staff will ensure the renter understands the terms, including pricing, deposit requirements, cancellation policies, and any restrictions. An additional 5-day hold may be placed on the desired date at this time to provide adequate time to review the rental terms. After the 5-day hold the date will be released and will be available on a first come, first served basis.
5. Application Submission: If the renter chooses to move forward with the rental, they will be r equired to submit a completed rental application. This application includes their contact information, preferred date and time, estimated guest count, and any special requests.
6. Facility Rental Agreement: Staff will review the application and draft a Facility Rental Agreement for their desired rental and provide a copy to the applicant. This agreement will outline all fees and charges, special arrangements, agreements, and requirements.
7. Deposit Payment and Facility Rental Agreement Signature: A deposit and signed rental agreement will be required to secure the date. Deposits are dependent on the rental type and size of the facility. This deposit is non-refundable per the rental policy.
8. Final Payment: Full payment will be required three (3) months prior to large rentals and one (1) month prior to small rentals as defined in the Facility Rental Rules and Regulations in the general rules section. If the rental is within this time frame, full payment will be required at the time of signing the rental contract. 22 2
9. Cancellation: For cancellations more than three (3) months prior to large rentals and one (1) month prior to small rentals, renters will receive 90% of refundable reservation fees and any other fees paid, except for the non -refundable reservation fee that will be retained entirely by the City.
10. Final Preparations: In the weeks leading up to the event, staff will contact the renter to finalize details such as layout, timeline, contract changes and/or any special requirements.
11. Business Licenses: Anyone conducting business within City limits is required to have a Goleta business license. This includes but is not limited to photographers, caterers, florists, companies providing rental equipment, and event planners. DJ’s and Musicians are exempt from this requirement due to state law.
12. Event Day: On the rental day, staff will be available to assist with questions regarding set-up, coordination, and any last-minute needs but are not permitted to work for the renter.
13. Post-Event Inspection: After the event, staff will conduct an inspection of the venue to ensure it is in the same condition as when it was rented.
14. Return Deposit: If there are no issues, the security deposit will be returned to the renter according to the terms of the contract. This process can take anywhere from two to four weeks.
15. Request Feedback: At the conclusion of the rental agreement staff may contact the renter to ask for feedback on the facility and/or process.
On-Going Rental Information
On-going rentals are a vital part of the Goleta Community Center and the surrounding community. City staff encourages the use of the Community Center for these rentals. The following guidelines apply to ongoing rentals for eight (8) or more classes and/or rental dates in a twelve (12) month period.
Ong-going rentals will follow the same rental application process as above. On-going rental space is available on a first come, first served basis. On-going rentals are available for up to one calendar year. Up to four (4) cancell ations within thirty (30) days of the rental are permitted per calendar year without penalty.
All other cancellations must be made thirty (30) days in advance or are subject to full payment.
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Excessive cancellations are subject to termination of the contract by the Department Director or their designee.
The City reserves the right to move class location and/or cancel rental dates to accommodate facility needs.
Payment due monthly on the 1st of month.
All facility rental rules and regulations apply.
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Facility Rental Rules and Regulations
Thank you for choosing the Goleta Community Center as your event venue. To ensure a safe and enjoyable experience for all, we have established the following rules and regulations. By renting our facility, you agree to comply with the following:
General Rules
1. Respectful Behavior: All guests must conduct themselves in a respectful and courteous manner towards fellow attendees, staff, and the facility itself.
2. Booking and Payment : A non-refundable reservation fee is required to secure your reservation.
a. For large events typically held in the auditorium and cafeteria full payment must be made three (3) months prior to the event date.
b. Smaller events in the classrooms, conference rooms, kitchen, field, or other small location require payment to be made one month prior to the event.
3. Cancellation Policy: Refunds for cancellations are dependent on the following conditions:
a. For cancellations less than 30 days before the event, no refund will be provided.
b. For cancellations more than 30 days before the event, applicant will receive 90% of refundable reservation fees and any other fees paid, minus the non- refundable reservation fee that will be retained entirely. c. For cancellations more than 90 days before the event, applicant will receive 100% of the refundable reservation fees and other fees paid, minus the non- refundable reservation fee that will be retained entirely. d. Exceptions to this refund policy may be granted by the Department Director.
4. Capacity Limits: The maximum capacity of each event space must be adhered to at all times . Exceeding this capacity is strictly prohibited for safety reasons.
Events that exceed the capacity limits will be subject to their security deposit being retained and/or the event being terminated.
5. Security: Security personnel may be required for events with alcohol, minors, large-scale public events, or deemed necessary by the Department Director or their designee.
Alcohol Rules
1. Permit Requirements: If serving and/or selling alcohol at a public event, a val id liquor license and event -specific alcohol permit from Alcohol Beverage Control Board (ABC) must be obtained, provided in advance and displayed during the 25 5
event. Private events not charging for alcohol are exempt from obtaining an alcohol permit but may be asked to submit a guest list prior to the event.
2. ABC Permits: An alcohol permit from ABC is required if alcohol of any kind is sold, purchased from your caterer, included in an entrance/ticket/registration fee, or served at events open to the public.
3. Legal Drinking Age: Alcohol may only be consumed by guests who are of legal drinking age according to state laws. Events where alcohol is served to minors will be subject to, but not limited to, the security deposit being withheld, the event being shut down, the local authorities being called, and charges filed.
4. Time limited: Alcohol can only be served for five (5) consecutive hours and must be contained within the confines of the venue. Alcohol is prohibited outside the venue including, but not limited to, the front steps, gazebo, front parking lot, side parking lot, back parking lots, pickleball courts and field.
5. Suspended Service and Enforcement: City of Goleta Community Center employees and licensed security guards have the authority to suspend alcohol service, expel guests and notify local authorities if they observe underage drinking or behaviors associated with excessive intoxication.
6. Designated Server: For public events all alcohol must be served by a certified and licensed bartender provided by the event organizer.
7. Overconsumption: Individuals who overconsume will be asked to leave the premises. Failure to comply will result in the end o f the rental and the local authorities being contacted.
8. Kegs: Kegs must be transported with a dolly to avoid touching the brick, wood, carpet, or linoleum surfaces. Kegs must be placed in tubs, and tubs must sit on bar mats.
9. Youth Honorary Events: Alcohol is not permitted at celebratory events meant for young people between the ages of 10 - 20 years of age.
Decoration Rules
1. No Damage: Decorations must not cause any damage to the facility or its property.
Adhesives that could harm surfaces are not allowed (i.e., duct tape, packing tape, etc.). Thumbtacks, nails, staples, and other penetrative items are not permitted.
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2. Candles and Open Flames: Open flames, such as candles, are not permitted due to fire safety regulations. Exceptions may be made by the Department Director or their designee with prior written approval.
3. Wall and Beams Decorations : Decorations for the historic wooden interior beams, banisters, and walls are allowed with prior approval only.
4. Confetti and Glitter: The use of confetti, glitter, rice, or similar materials is prohibited.
5. Aisle Marking: Taping or marking the floor with any adhesive materials is not allowed, as they can damage the surfaces.
6. Clean-Up: All decorations must be completely removed and cle aned up from the facility.
Cleaning Rules
1. Cleaning Deposit: A cleaning/security deposit is required and will be refunded after the event if the facility is left in a clean and undamaged condition.
2. Cleanup Responsibility: Event organizers are responsible for cleaning up all decorations, trash, and personal items at the end of the event. Trash must be brought to the dumpsters located at the back of the facility. Failure to remove trash may result in a deduction from the cleaning/security deposit.
3. Kitchen Cleanup: If kitchen facilities are used, all cooking equipment, utensils, and surfaces must be cleaned and returned to their original state.
4. Excess Cleaning Fees: Failure to clean the facility adequately may result in a deduction from the cleaning/security deposit or additional cleaning fees.
Food and Catering Rules
1. BBQ’s: BBQ’s/outdoor cooking is permitted with prior approval and contained within the designated area.
2. Licensed Caterers: Licensed caterers are required for all events open to the public. They are highly recommended for large events with 100 or more guests.
3. Grease: Grease must be hauled off site by the caterer or renter.
4. Dirty Ice: Dirty ice shall be dumped down the kitchen sink drain and not outdoors.
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5. Food Scraps: Food scraps should be disposed of in the provided bins. No food scraps should be thrown away in the recycling containers.
Amplified Music and Sound
1. Amplified music or sound is permitted with written pre-approval.
2. Amplified music or sound shall not impact other programs being hosted at the Goleta Community Center or its neighbors. Noise levels registered at 60 decibels (dB) at the property line will be deemed excessi ve and will result in an excessive noise warning.
3. Excessive noise will be subject to one warning. Failure to reduce sound volumes will result in the power being turned off and the rental being terminated.
Access to Space
1. The individual who applies or a designated individual on the application for the room rental must be in attendance for the entire time the reservation is in effect.
2. Early access to the space may be granted when other rentals are not impacted.
This early access shall not exceed fifteen (15) minutes.
3. Rental times are for the entirety of the program. Not limited to setup, cleaning, and breakdown.
4. For groups composed primarily of minors, the group agrees to have one adult in attendance in a supervisory capacity for every ten (10) minors. Exceptions can be granted by the Department Director or their designee for teen events or programs.
5. The use of chairs, tables, and lectern may be reserved, subject to availability. No equipment or furnishings (tables, chairs, etc.) shall be removed from the premises of the Community Center. The sponsoring organization shall be responsible for setting up chairs and other equipment, for restacking chairs at the close of the meeting, and for leaving the room as they found it unless otherwise stated on the reservation.
6. The Goleta Community Center open hours are accessible online at www.cityofgoleta.org/your-city/neighborhood-services/goleta-community-center.
With prior approval, meeting rooms may be used during certain non-open hours.
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Smoking and Drugs
1. Smoking and/or vaping is not permitted on the Goleta Community Center Campus per Goleta Municipal Code 8.15.
2. Use and/or possession of illegal drugs is proh ibited from the Goleta Community Center.
Parking
ENTERTAINMENT, MUSIC, AND AUDIO-VISUAL (AV)
1. Event entertainment must stop a minimum of one hour before the rental end time to allow for vendors to begin breakdown and be off property on time.
2. Amplified and live music must conclude by 10pm.
3. Music and sound may not exceed 60 dB when measured at the property line of the venue.
4. Noise complaints are subject to citation and may result in the event being shut down. All music and speeches must be “radio friendly” and adhere to the Parks and Recreation Code of Conduct. Lewd or profane language is not allowed.
5. Rental of the auditorium includes use of house microphones, projector, projection screen, and interior sound system at no additional charge depending on availability. The City does not provide a dedicated AV Technician. Events with complex meetings or AV needs are encouraged to hire a dedicated professional.
6. The City does not provide a laptop or other device to use with the projector system.
Renter is responsible for providing cables and all necessary adapters to connect with the house sound and projection systems.
7. The facility’s sound system is intended for speeches, slideshows, videos, and presentations.
Failure to adhere to these rules and regulations may result in penalt ies, cancellation of future reservations, or other appropriate actions. We appreciate your cooperation in maintaining a safe and welcoming environment for all visitors. If you have any questions or require clarification, please do not hesitate to contact our facility management team.
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Goleta Community Center Rental Fees and Charges
30 Commercial Non-Profit Private Commercial Non-Profit Private Classroom $40.00 $20.00 $30.00 $50.00 $25.00 $37.50
Dining Hall $150.00 $75.00 $112.50 $175.00 $87.00 $131.00 Auditorium $200.00 $100.00 $150.00 $250.00 $125.00 $187.50 Courtyard $150.00 $75.00 $112.50 $175.00 $87.00 $131.00 Gazebo $50.00 $50.00 $50.00 $- $- $-
Full Day
Rate Package
(8 hrs.)
Beer & Wine
Hourly Service
Add -on-Fee
Kitchen Rental
Flat Fee
Table, Chairs &
Set up Fee
Refundable
Deposit
(Security)
$1,400.
00 $35/Hour $150.00 $100.00 $800.00
Full Day
Rate Package
(8 hrs.)
Beer & Wine
Hourly Service
Add -on-Fee
Kitchen Rental
Flat Fee
Table, Chairs &
Set up Fee
Refundable
Deposit
(Security)
$760.00 $35/
Hour $150.00 $100.00 $300.00
$15/Hr.
Field Fees
Monday to Friday Saturday & Sunday
$30/Hr. $40/Hour
Court Fees
8 Hour Rate Package 8 Hour Rate Package with Beer & Wine Refundable Deposit (Security) $1,915.00 $2,195.00 $800.00
Saturday and Premium Days Party Package Rates
Goleta Community Center
Room Rental Fees
Rooms Meeting /Class Per Hour Dining Per Hour
Auditorium /Courtyard - Party or Dining Events Rental Rates (Mon-Fri & Sun) After Hours Late Fee
(After 11:00 PM)
$200/Hour or any portion of an
Hour
Dining Hall - Party or Dining Events Rental Rates (Mon-Fri & Sun) After Hours Late Fee
(After 11:00 PM)
$200/Hour or any portion of
an Hour
ATTACHMENT 3
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