Agenda Item No. 5
CITY COUNCIL STAFF REPORT
TO: Honorable Mayor and City Council DATE: February 26, 2024 FROM: Matthew Bronson, City Manager
PREPARED BY: Megan Martin, Community Development Director SUBJECT: Conduct a Public Hearing and Second Reading, by title only, and Adopt Ordinance No. 24-02 to Amend Municipal Code Article IX (Development Code); and Adopt Revisions to the City’s Short-Term Rental Ordinance; and Adopt a Resolution to Approve a Local Coastal Program Amendment
RECOMMENDATION
1) Conduct a public hearing and second reading, by title only, and adopt Ordinance No. 24- 02 to amend Article IX (Development Code) of the Grover Beach Municipal Code; and Adopt Revisions to the City’s Short-Term Rental Ordinance; and 2) Adopt the Resolution approving a Local Coastal Program Amendment.
BACKGROUND
On February 13, 2024, City Council introduced and conducted a first reading, by title only, of Ordinance No. 24-02 amending Article IX of the Grover Beach Municipal Code to regulate ShortTerm Rentals (STRs). The amendment to Article IX requires the Council adopt a resolution to approve a corresponding Local Coastal Program (LCP) Amendment. The California Coastal Commission (Coastal Commission) will consider the LCP Amendment following local adoption.
Staff is requesting that Council conduct a second reading of the Ordinance, by title only, and adopt the Resolution to approve the LCP Amendment.
Overview of STR Regulations
On June 17, 2019, the City Council (Council) adopted a Short-Term Rental (STR) ordinance (Ordinance No. 19-04) that permits owner-occupied and non-owner occupied STRs in the City1 .
Following adoption, staff developed “Administrative Rules” to inform applicants of the requirements to apply for and operate an STR. A “Good Neighbor Brochure” was also prepared by the City for operators to communicate to their visitors on how to be considerate and responsible neighbors. After implementation, City staff committed to regular reviews of the program to ensure its ongoing success and to identify deficiencies and areas for policy improvement or refinement.
On September 27, 2021, the Council received a presentation on the implementation of the STR Program. The Council provided policy direction at that time to modify the current Administrative Rules limiting multi-family development to one STR permit, establish a minimum stay requirement (12 nights per year) for non-owner occupied STRs, and create a waitlist for non-owner-occupied 1 June 17, 2019 City Council Staff Report - https://www.grover.org/DocumentCenter/View/8652/Item-7_ShortTerm-Rentals?bidId= Staff Report: Short-Term Rental Ordinance Revisions Page 2 February 26, 2024
permits. On August 28, 2023, the Council received another presentation on the status and implementation of the STR regulatory program2
. Staff recommended areas in the ordinance for
refinement and the Council provided subsequent policy direction to consider changes in the City’s administration of its waitlist procedures, local contacts, STRs within Accessory Dwelling Units (ADUs), required annual minimum stays, and number of non-owner-occupied permits.
To date, the City has issued 113 STR permits which include 20 owner-occupied permits and the remaining non-owner occupied permits. There are two pending applications within the Coastal Zone and five pending applications outside the Coastal Zone. Of the permitted operators, 97% have listed their rentals on advertising platforms such as VRBO, Airbnb, and Booking while the remaining 3% utilize referrals to rent to select guests throughout the year.
The City has collected approximately $1.77 million in Transient Occupancy Tax (TOT) revenue since the program’s inception in 2019. STR permit holders are also responsible for paying the City’s TOT (12%) and the San Luis Obispo County’s Tourism Management District (TDM) tax (1.5%) each quarter for an effective tax rate of 13.5%. In terms of revenue, STRs account for approximately 50% of the total TOT revenue collected by the City. Below is a table showing the TOT revenue generated annually:
Fiscal Year (FY) TOT Revenue % Increase
2019-20 $103,540.90 --
2020-21 $298,915.02 +189%
2021-22 $508,362.22 +70%
2022-23 $458,567.07 -10%
2024 to date $409,773.12 --
Taxes are remitted monthly by permittees via Host Compliance, the City’s third-party vendor for registration, monitoring, and tax remittance. Host Compliance also provides compliance and enforcement assistance. The City has one Code Compliance Officer who responds to all compliance issues associated with STRs, in addition to their other responsibilities. Since 2019, there have been a total of 75 compliance cases for permitted and unpermitted STRs (10 and 65, respectively). These cases range from noise, parking, and waste, to illegal STRs.
Short-Term Rental Survey
Staff prepared and distributed a survey to gauge community and STR permit holders’ opinions of the STR Program3
. Questions included basic demographics, impact of STRs on the neighborhood, overall satisfaction with the current STR regulations, and suggestions for change.
The City received 121 responses and the survey indicates that 75% of respondents are satisfied with the City’s STR Program and 86% find STRs to have a positive impact on neighborhoods. 2% percent of operators reported challenges in complying with the City’s regulations, whereas part of the same question, when asked to specify those challenges, 17% responded with feedback, indicating more respondents provided feedback than reported challenges. Attachment 5 includes a summary of this survey data,
2 August 28, 2023 City Council Staff Report - https://www.grover.org/DocumentCenter/View/14163/Item13_STRCouncil-Staff-Report-FINAL 3 https://www.surveymonkey.com/r/GBSTR2024 Staff Report: Short-Term Rental Ordinance Revisions Page 3 February 26, 2024
Summary of Ordinance Changes
The Planning Commission (Commission), at a regular meeting on February 6, 2024, reviewed recommended changes to the STR Ordinance, and, following public comment and Commission deliberation, recommended the Council adopt Ordinance No. 24-02 amending the City’s ShortTerm Rental Ordinance (Ordinance No. 19-04) and approve a Local Coastal Program Amendment. The recommended changes included minor revisions to the following areas:
• Administration of STR waitlist procedures. A review of the waitlist administration process revealed that some participants, upon the availability of permits, would repeatedly choose to “pass,” causing significant delays in issuance. Council directed staff to revise the rules, limiting participants to a single “pass” to streamline the process and establish a more efficient issuance methodology. These changes are now reflected in the updated Administrative Rules and Regulations.
• Local contact requirements. The STR Ordinance established a local contact requirement to ensure a responsible person was available and able to be physically present at the STR within 30 minutes of receiving a complaint. Council directed staff to expand to a 45-minute radius which effectively would allow a local contact to live within San Luis Obispo County and northern Santa Barbara County (approximately San Miguel to Buellton). This does not affect or change the Administrative Rule that a local contact must respond to a complaint within 30 minutes of receiving a complaint.
• STRs within Accessory Dwelling Units (ADUs). State law (California Government Code §65852.2.e.4) requires ADUs to be rented for at least 30 days. The City’s current ordinance states that any ADU that was existing, under construction, or in building plan review prior to September 11, 2020, could be used as an STR. However, State law supersedes this use and does not allow any ADUs to be used as STRs. The ordinance has been modified to comply with State law. To implement and administer this change, any renewal application received will be rejected and the ADU ineligible to further participate in the program.
Minimum night stay requirement. Upon direction from Council to consider increasing this requirement, staff analyzed increasing the current 12-night minimum per fiscal year to 24- and 50-night minimums. In reviewing the non-owner occupied STRs for the last fiscal year (2022-23), only 15 of the 100 permitted STRs reported fewer than 25 stays per year, and 30 STRs reported fewer than 50 stays per year. Based on an estimated average TOT tax revenue of $41 per night, increasing the minimum night stay to 24 would yield approximately $6,000 in additional revenue annually under the program and eliminate 13% of non-owner-occupied permit holders. Increasing the minimum stays to 50 would yield approximately $28,800 in additional TOT revenue annually and eliminate 33% of non-owner-occupied permit holders.
While increasing the requirement may result in more turnover in the waitlist, the additional stays may result in increased fiscal impacts in responding to complaints and costs associated with enforcement. Furthermore, increasing the minimum number of stays could be considered inconsistent with the intent of the SLO County Regional Compact Policy R6: “Encourage rental units be prioritized for long-term residents rather than short term users or vacation rentals”, which is further supported by the City’s Housing Element (Chapter 2 – Regional Visions for Housing). Therefore, the revised STR Ordinance does Staff Report: Short-Term Rental Ordinance Revisions Page 4 February 26, 2024
not increase the minimum stay requirement though Council could modify the ordinance to increase this requirement.
During the Commission meeting, public comment was received requesting the City not increase the minimum stay requirement and continue allowing permittees to only rent up to 12 nights per year. The Commission did not recommend changes to this requirement but recommended the STR Ordinance m the definition of the term ‘stay’ to be consistent to an ‘overnight accommodation’ rather than the length of the stay (see Attachment 4 – Glossary). This change was recommended to provide clarification to non-owner occupied STRs regarding the minimum stay requirement. Proceeding the introduction of the changes to the STR Ordinance, staff will continue to work to improve upon the Rules and Regulations to provide greater clarification, internal consistency, and improve readability. • Additional Clean-up Items. In addition to those items directed by Council for consideration and clean-up, as well as those suggested by the Commission, staff identified necessary items throughout the ordinance including minor changes and clarifications to Definitions and Permit Revocation. These changes provide for consistency throughout the ordinance as well as compliance with State law.
A track-changes version of the ordinance has been included to allow the public and Council to review the modifications (Attachment 3). The ordinance amendments also prompted minor revisions to the Administrative Rules and Regulations to eliminate inconsistencies and ensure clarity and compliance with the adopted regulations (Attachment 4).
Ordinance Effective Date
Amendments to the STR Ordinance would result in changes to Chapters 4 and 9 of the Development Code (Article IX of the Municipal Code) that constitute the ordinances for implementation of the City’s Local Coastal Program (LCP). Therefore, this amendment requires an LCP Amendment in compliance with the California Coastal Act, which requires the Coastal Commission’s approval prior to the ordinance taking effect in the Coastal Zone. Following the adoption of the ordinance, staff will forward the LCP amendment to the Coastal Commission for review with the amended ordinance becoming effective the day after Coastal Commission action.
ENVIRONMENTAL REVIEW
This action is not a project within the meaning of the California Environmental Quality Act (California Public Resources Code §§ 21000, et seq., “CEQA”) and CEQA Guidelines (Title 14 California Code of Regulations §§ 15000, et seq.) Section 15378(b)(5). The revisions to the Shortterm Rental Ordinance are administrative and will not result in direct or indirect physical changes in the environment and are therefore exempt from CEQA.
ALTERNATIVES
The City Council has the following alternatives:
1. Conduct a public hearing and second reading, by title only, and adopt Ordinance No. 24- 02 to amend Article IX (Development Code) of the Grover Beach Municipal Code; and Adopt the Resolution approving a Local Coastal Program Amendment; or
2. Provide alternative direction to staff.
Staff Report: Short-Term Rental Ordinance Revisions Page 5 February 26, 2024
FISCAL IMPACT
The adoption of these amendments to the City’s Short-Term Rental Ordinance would not have a significant fiscal impact. The cost associated with issuance and renewal of permits and regulation of STRs is recouped as part of the annual permitting fee.
PUBLIC NOTIFICATION
On February 15, 2024, a one-eighth page public hearing notice was published in New Times and sent to all current STR operators. A courtesy notice was also sent to all individuals currently on the STR waitlist. The agenda was posted in accordance with the Brown Act.
Attachments
1. Ordinance 24-02
2. Local Coastal Program Amendment Resolution
3. Short-Term Rental Ordinance Track-changes Version
4. Administrative Rules and Regulations
5. Grover Beach STR Ordinance Survey
Attachment 1
ORDINANCE NO. 24-XX
AN AMENDMENT OF ORDINANCE 19-04 OF THE CITY COUNCIL OF THE CITY OF GROVER BEACH AMENDING SECTIONS 4.10.185 AND 9.10.050,
OF THE GROVER BEACH MUNICIPAL CODE ARTICLE IX TO REGULATE
SHORT-TERM RENTALS
WHEREAS, the City of Grover Beach (“City”) is a general law city and a political subdivision of the State of California; and
WHEREAS, the City Council (“Council”) adopted Ordinance No. 19-04 amending Article IX of the Grover Beach Municipal Code and adopting a Local Coastal Program Amendment to regulate short-term rentals on private property in the City; and WHEREAS, City staff has committed to regular reviews to identify program deficiencies and areas for policy improvement or refinement to the short-term rental (“STR”) program; and WHEREAS, the Council received an update on the implementation of the City’s STR Program on August 28, 2023, and provided policy direction related to the city’s administration of waitlist procedures, local contacts, STRs within Accessory Dwelling Units, required annual minimum stays, and amending the number of non-owner occupied permits; and WHEREAS, this amendment is not a project within the meaning of the California Environmental Quality Act (California Public Resources Code §§ 21000, et seq., “CEQA”) and CEQA Guidelines (Title 14 California Code of Regulations §§ 15000, et seq.) Section 15378 and is therefore exempt from CEQA because it will not result in any direct or indirect physical changes in the environment.
NOW THEREFORE, THE CITY COUNCIL OF THE CITY OF GROVER BEACH DOES ORDAIN AS FOLLOWS:
Part 1. Recitals. The above recitals are true and correct and are incorporated as though fully set forth herein.
Part 2. Article IX Development Code, Chapter 4 Standards for Specific Development and Land Uses, Short-Term Rental Ordinance Section 4.10.185.B entitled “Applicability” is hereby amended to read as follows:
B. Applicability.
1. The provisions of this Section shall apply to all short-term rental units, including owner occupied and non-owner occupied short-term rentals. All standards of the underlying zone shall continue to apply to a permitted short-term rental. This Section does not apply to legally established lodging uses, which are regulated separately.
2. Short-term rental units shall only be allowed within a legally constructed single-unit dwelling, multi-unit dwelling, multi-unit dwellings within a mixed-use project, or mobile home as defined in Section 9.10.020, except short-term rentals shall be prohibited in the following types of dwellings: live-work units, caretaker residences, Single Room Occupancy Facilities (Section 4.10.200), Two-Unit Housing Development projects (Section 4.25.060), Urban Lot Splits (Section 8.160), Accessory Dwelling Units and Junior Accessory Dwelling Units (Section 4.10.015). Short-term rental permits shall be limited to Ordinance No. 24-XX Page 2 of 4
the issuance of one permit per property or one permit per building when units share common walls within multi-unit dwellings or within a mixed-use project for all new permits issued after October 1, 2021.
3. Short-term rentals shall be prohibited in any residence subject to an affordable housing covenant or deed restriction imposed or required by the city.
4. Short-term rentals shall be prohibited in recreational vehicles, motor homes, travel trailers, truck campers, tent trailers, boats and other similar vehicles.
Part 3. Article IX Development Code, Chapter 4 Standards for Specific Development and Land Uses, Short-Term Rental Ordinance Section 4.10.185.H.4 entitled “Local Contact Person” is hereby amended to read as follows:
4. Local Contact Person. Short-term rental units shall have a local contact person who is available 24-hours per day, seven days per week. The local contact person must be able to be present at the short-term rental within 45 minutes of receiving a complaint at all times the short-term rental is operational. The contact information shall be submitted to the City when an application for permit is submitted and the owner shall immediately provide the city in writing of any change to the local contact person.
Part 4. Article IX Development Code, Chapter 4 Standards for Specific Development and Land Uses, Short-Term Rental Ordinance Section 4.10.185.L entitled “Permit Revocation” Subsection 9 is hereby amended to read as follows:
9. If the subject property no longer provides adequate onsite parking, as required under this Section and set forth in Subsection H.3., or changes to the property have occurred that would prevent ingress and/or egress access to the subject property or adjacent properties.
Part 5. Article IX Development Code, Chapter 4 Standards for Specific Development and Land Uses, Short-Term Rental Ordinance Section 4.10.185.P entitled “Effect of Ordinance on Existing Short-Term Rentals” is hereby removed and replaced with a new Subsection P entitled “Legal Non-Compliant Short-Term Rentals” to read as follows:
P. Non-Compliant Short-Term Rentals. Short-Term Rentals with a valid permit, issued prior to any amendments to this Section, shall continue to be operated consistent with the original approval, however, renewal of any existing Short-Term Rental Permit shall only be allowed if the Short-Term Rental meets all applicable requirements of this Section at the time of renewal.
Part 6. Article IX Development Code, Chapter 4 Standards for Specific Development and Land Uses, Short-Term Rental Ordinance Section 4.10.185.Q entitled “Effect of Ordinance on Existing or Proposed Accessory Dwelling Units” is hereby amended to read as follows:
Q. Effect of Ordinance on Existing or Proposed Accessory Dwelling Units. Short-Term Rental Permits that have been issued for a Short-Term Rental within an Accessory Dwelling Unit, Junior Accessory Dwelling Unit, or residential development project established under the HOME Act (Government Code Section 65852.21 and 66411.7), shall be considered noncompliant Short-Term Rentals. Notwithstanding their designation as a non-compliant ShortTerm Rental, any Short-Term Rental permitted within any residence described herein shall not be eligible for renewal.
Ordinance No. 24-XX Page 3 of 4
Part 7. Article IX Development Code, Chapter 9 Definitions, Section 9.10.050 Short-Term Rental Definitions are hereby amended as follows:
9.10.050 Short-Term Rental Definitions
“Local Contact Person” means the person designated on the short-term rental permit who shall be available 24-hours a day, seven days a week for the purpose of responding inperson to the short-term rental site within 45 minutes of receiving a complaint regarding the condition, operation, or conduct of guests and is authorized by the owner to take remedial action and who responds to violations.
Part 8. Severability. The City Council declares that, should any provision, section, paragraph, sentence or word of this ordinance be rendered or declared invalid by any final court action in a court of competent jurisdiction or by reason of any preemptive legislation, the remaining provisions, sections, paragraphs, sentences or words of this ordinance as hereby adopted shall remain in full force and effect.
Part 9. Repeal of Conflicting Provisions. The provisions of this ordinance shall govern and supersede any other provisions of the Grover Beach Municipal Code as heretofore adopted by the City of Grover Beach that are in conflict with the provisions of this ordinance.
Part 10. Effective Date. This amendment shall not become effective and in full force and effect until 12:01 a.m. on the thirtieth day after adoption by the City Council, or 12:01 a.m. on the day after final certification by the California Coastal Commission, whichever occurs later. However, within fifteen (15) days after adoption by the City Council, the Ordinance shall be published once, together with the names of the Council Members voting thereon, in a newspaper of general circulation within the City.
INTRODUCED at a regular meeting of the City Council held on February 13, 2024 and PASSED, APPROVED, and ADOPTED by the City Council on the February 26, 2024, on the following roll call vote, to wit:
AYES: Council Members -
NOES: Council Members -
ABSENT: Council Members -
ABSTAIN: Council Members -
RECUSED: Council Members -
___________________________________
KAREN BRIGHT, MAYOR
Attest:
______________________________
** D R A F T **
Ordinance No. 24-XX Page 4 of 4
WENDI SIMS, CITY CLERK
Approved as to Form:
_____________________________
ROBERT LOMELI, CITY ATTORNEY
Attachment 2
RESOLUTION NO. 24-__
A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF GROVER BEACH,
CALIFORNIA AUTHORIZING AND DIRECTING THE COMMUNITY
DEVELOPMENT DIRECTOR TO SUBMIT THE LOCAL COASTAL
IMPLEMENTATION AMENDMENT ASSOCIATED WITH AMENDMENTS TO
ORDINANCE NO. 19-04 TO THE CALIFORNIA COASTAL COMMISSION FOR
FINAL CERTIFICATION
WHEREAS, the Local Coastal Program Amendment associated with Ordinance No. 19- 04 would amend the City’s Short-Term Rental Ordinance in the Development Code; and WHEREAS, the Ordinance requires a Local Coastal Program Amendment because it is amending Development Code Chapters 4, and 9; and
WHEREAS, the Local Coastal Program Amendment is intended to be carried out in a manner that is fully in conformity with the Coastal Act; and WHEREAS, the Planning Commission held a public hearing on February 6, 2024, and recommended the City Council approve the Development Code Amendment and Local Coastal Program Amendment; and
WHEREAS, the amendments are not a project within the meaning of the California Environmental Quality Act (California Public Resources Code §§ 21000, et seq., “CEQA”) and CEQA Guidelines (Title 14 California Code of Regulations §§ 15000, et seq.) Section 15378 because the amendments will not result an direct or indirect physical change in the environment; and
WHEREAS, the City Council at its meeting on February 13, 2024, conducted the first reading of Ordinance No. 24-02; and
WHEREAS, the City Council at its meeting on February 26, 2024, adopted Ordinance No. 24-02; and
WHEREAS, the proposed Local Coastal Program Amendment will take effect automatically upon final certification by the Coastal Commission unless revisions are made by the Coastal Commission.
NOW, THEREFORE, BE IT RESOLVED that the City Council of the City of Grover Beach DOES HEREBY AUTHORIZE AND DIRECT the Community Development Director to submit a Development Code amendment to amend the City’s adopted Short-Term Rental Ordinance associated with Ordinance No. 19-04, to the California Coastal Commission for final certification.
Resolution No. 24-__ LCP Amendment for Ordinance Regulating Short-Term Rentals
Upon motion by Council Member ____, second by Council Member ____, and on the following roll call vote:
AYES: Council Members
NOES: Council Members –
ABSENT: Council Members –
ABSTAIN: Council Members –
the foregoing Resolution was PASSED, APPROVED, AND ADOPTED at the Regular Meeting of the City Council of the City of Grover Beach, California, this February 26, 2024. ____________________________
KAREN BRIGHT, MAYOR
ATTEST:
______________________________
WENDI SIMS, CITY CLERK
DRAFT
4.10.185 Short-Term Rentals
A. Purpose.
1. This Section provides standards to regulate short-term rentals where allowed by Chapter 2 (Zones and Allowable Uses). The intent of these requirements is to ensure short-term rentals are operated in a way that minimizes impacts on surrounding residential uses, provides basic life safety measures, and operate consistent with applicable sections of the Municipal Code.
2. This Section is not intended to provide any owner of a single-unit dwelling, multiunit dwelling, or mobile home with the right or privilege to violate any private conditions, covenants and restrictions applicable to the owner’s residence that may prohibit the use of an owner’s residence for short-term rental purposes as defined in this Section.
B. Applicability.
1. The provisions of this Section shall apply to all short-term rental units, including owner occupied and non-owner occupied short-term rentals. All standards of the underlying zone shall continue to apply to a permitted short-term rental. This Section does not apply to legally established lodging uses, which are regulated separately.
2. Short-term rental units shall only be allowed within a legally constructed singleunit dwelling, multi-unit dwelling, multi-unit dwellings within a mixed-use project, or mobile home as defined in Section 9.10.020, except short-term rentals shall be prohibited in the following types of dwellings: live-work units, caretaker residences, Single Room Occupancy Facilities (Section 4.10.200), Two-Unit Housing Development projects (Section 4.25.060), Urban Lot Splits (Section
8.160), and Aaccessory Ddwelling Uunits and Junior Accessory Dwelling Units (Section 4.10.015) unless exempt as specified in Subsection Q. Short-term rental permits shall be limited to the issuance of one permit per property or one permit per building when units share common walls within multi-unit dwellings or within a mixed-use project for all new permits issued after October 1, 2021.
3. Short-term rentals shall be prohibited in any residence subject to an affordable housing covenant or deed restriction imposed or required by the city.
4. Short-term rentals shall be prohibited in recreational vehicles, motor homes, travel trailers, truck campers, tent trailers, boats and other similar vehicles.
C. Permit Required.
1. No person shall rent, offer to rent, or advertise for rent a residential dwelling to another person or group for a short-term rental without a short-term rental permit approved and issued in a manner provided for by this Section, except as specified in Subsection P.
February 1, 2024 Page 1 PUBLIC DRAFT - FOR REVIEW PURPOSES ONLY Attachment 3
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2. A short-term rental permit must be renewed on an annual basis in order to remain valid. If a short-term rental permit is not renewed prior to its expiration date, it shall expire automatically. Under such conditions, the owner shall be required to apply for and obtain a new short-term rental permit, subject to the regulations and administrative rules in effect at the time an application is submitted.
3. Any proposed change to the permit conditions or material facts relating to the information contained in the permit application shall require the owner to submit a new short-term rental permit application.
4. A short-term rental permit is only valid for the address and owner on the shortterm rental permit. The short-term rental permit is non-transferable to another residential unit and any change in property ownership shall require a new shortterm rental permit application be submitted within 60 days.
5. A short-term rental permit shall be valid only for the number of bedrooms in existence at the time the short-term rental permit is issued. A short-term rental permit shall not authorize the use of any bedrooms in excess of those identified in the short-term rental permit. If additional bedrooms are added to the subject dwelling, a new short-term rental permit shall be required.
D. Application Requirements. The owner shall submit a short-term rental permit application, application submittal requirements, and fee approved in the City’s Master Fee Schedule.
E. Application Approval. The Community Development Director shall approve the short-term rental permit if the owner demonstrates compliance with this Section, agrees to abide by the short-term rental permit conditions, and a site inspection has verified compliance.
F. Permit Approval Notification. The City shall notify all property owners and occupants in writing within a 150-foot radius upon issuance of a short-term rental permit for a non-owner occupied short-term rental indicating the rental address, owner’s name, hotline contact information, and the maximum number of occupants allowed. No notification is required for owner-occupied short-term rentals.
G. Maximum Number. The maximum number of non-owner occupied STRs shall be 40 within the Coastal Zone area and 60 within the non-Coastal Zone area. There is no limit on the number of owner-occupied STRs in the city. STR permit applications shall be reviewed on a first-come, first-serve basis with a waiting list for new STR permits once all authorized STR permits are issued.
H. Permit and Operating Requirements. The owner shall be responsible to ensure that renters comply with all the requirements of this Section. The short-term rental shall comply with the following standards:
1. Maximum Occupancy of a Non-Owner Occupied Rental. The maximum occupancy permitted for a non-owner occupied short-term rental unit shall be limited to the following:
February 1, 2024 Page 2
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Number of
Bedrooms
Maximum
Number of
Renters
Additional Daytime Guests
Allowed from 7:00 a.m. to 10:00
p.m.
0 (studio) 2 0
1 4 2
2 6 3
3 8 4
4 or more 10 5
2. Maximum Occupancy of an Owner-Occupied Rental. The maximum occupancy permitted for an owner-occupied short-term rental unit shall be limited to the following:
Number of
Bedrooms
Maximum
Number of
Renters
Additional Daytime Guests
Allowed from 7:00 a.m. to 10:00
p.m.
0 (studio) 2 No Limit
1 4 No Limit
2 6 No Limit
3 8 No Limit
4 or more 10 No Limit
3. Parking. The number of on-site parking spaces shall be provided as required by Development Code Section 3.50 Parking Regulations based on the type of residential unit, except that the required parking spaces may be in either a garage, carport or designated driveway with approved hardscape material.
Parking spaces shall meet the minimum dimensions required by Section 3.50.
Short-term rental parking shall also comply with the following:
a. If a garage is utilized as required parking, access shall be provided at all times the short-term rental is operational.
b. The property owner shall require the renters to utilize the designated on-site parking to the maximum extent feasible.
c. A site plan shall be provided to the guests indicating the location of the required on-site parking spaces and, if applicable, where parking is prohibited, such as within a common driveway. The site plan shall be posted in a conspicuous place on the inside of the premises near the front door at all times the unit is being rented.
4. Local Contact Person. Short-term rental units shall have a local contact person who is available 24-hours per day, seven days per week. The local contact person must be able to be present at the short-term rental within 4530 minutes of receiving a complaint at all times the short-term rental is operational. The contact information shall be submitted to the City when an application for permit is submitted and the owner shall immediately provide the city in writing of any change to the local contact person.
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5. Property Maintenance. The property shall be maintained in a neat and clean appearance at all times. The owner shall provide appropriate trash and recycling containers which must be stored in a location not visible from the street.
Containers shall be placed at the appropriate pick-up location weekly, no more than 24-hours prior to pick-up, and returned to storage no more than 12-hours after pickup.
6. Good Neighbor Brochure. The property owner shall require any renter to sign an agreement acknowledging they have been provided a copy of the City’s “Good Neighbor Brochure” and agree to comply with the regulations and the consequences for violating the regulations. If the rental is through a third party hosted by an on-line platform, the owner shall require the third party to provide an on-line link to the Good Neighbor Brochure and a mechanism by which a renter shall acknowledgement receipt of the Good Neighbor Brochure and agree to comply with the regulations and the consequences for violating the regulations.
7. Life Safety Measures. The following life safety measures shall be provided:
a. Smoke detectors in each bedroom and the hall leading to the bedrooms. b. Carbon monoxide detector.
c. Fire extinguisher in or near kitchen.
d. A site plan indicating the location of the electrical, gas and water shut-off locations.
e. If the residence has a fire sprinkler system, an annual inspection shall be made to ensure proper operation.
8. Posting Permit. The short-term rental permit shall be posted in a conspicuous place on the inside of the premises near the front door at all times the unit is being rented.
9. Noise and Conduct. The owner or the local contact person shall ensure that the renters and/or guests of the short-term rental do not create unreasonable noise or disturbances, engage in disorderly conduct, or violate any applicable law, rule or regulation pertaining to the use and occupancy of the short-term rental. No radio receiver, musical instrument, phonograph, compact disk player, loudspeaker, karaoke machine, sound amplifier, or any machine, device or equipment that produces or reproduces any sound shall be used outside or be audible from the outside of any short-term rental between the hours of 10:00 p.m. and 7:00 a.m. The renters and/or guests shall comply with the City’s Noise Ordinance at all times.
10. Signage. No on-site signage shall be allowed to advertise short-term rentals.
11. Advertising Requirements. All advertisements for short-term rentals shall include the city’s short-term rental permit number and the maximum permitted overnight occupancy as stated on the approved short-term rental permit.
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12. Payment of Transient Occupancy Tax. The owner shall pay the transient occupancy tax in compliance with Municipal Code Article X Chapter 6 and the Administrative Rules. Payment of transient occupancy tax shall be required upon the effective date of the ordinance. The owner may submit payment of the transient occupancy tax directly to the City or make payment through a shortterm rental platform that has a current agreement with the City.
13. Business Tax Certificate. The owner of a short-term rental that has an active short-term rental permit shall have a valid Business Tax Certificate at all times.
14. Minimum Stay Requirement. All non-owner occupied permits shall have a minimum of 12 overnight stays during the permit year, as defined by the Administrative rules. Any permittees not meeting this requirement shall not be eligible for permit renewal.
15. Compliance with laws. The owner shall ensure that the short-term rental is operated in a manner that complies with all applicable federal, state and local laws, rules and regulations and private governing documents, including, without limitation, conditions, covenants and restrictions (“CC&Rs”) that are valid and enforceable pursuant to the Davis-Stirling Common Interest Development Act, as set forth in California Civil Code Section 4000 et seq., pertaining to the use and occupancy of the short-term rental.
16. Additional conditions or requirements may be required as determined by the Community Development Director to achieve the purpose and intent of this Section.
I. Rental Agreements. The owner shall enter into a written rental agreement with the renter of any short-term rental property, or shall enter into an agreement provided by a third-party rental agency, or hosted on-line platform, which agreement shall, at a minimum, include the following:
1. The name, address, mobile phone, and email address of the renter.
2. The terms and conditions of the rental agreement, including occupancy limits.
3. Acknowledgment by the renter that he or she is legally responsible for compliance by all renters and any guests of the short-term rental with the requirements of this Section and the terms of the rental agreement.
4. Acknowledgment by the renter they have reviewed the Good Neighbor Brochure as specified in Subsection H.6.
5. Acknowledgment and agreement that the City may inspect the short-term rental property for cause upon 24-hour notice.
J. Owner Responsibilities. An owner may authorize an agent to comply with the requirements of this Section on behalf of the owner. However, the owner shall not be relieved from any personal responsibility and personal liability for noncompliance with any applicable law, rule or regulation pertaining to the use and rental of the shortterm rental, regardless of whether such noncompliance was committed by the February 1, 2024 Page 5
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owner’s authorized agent, local contact person, renter or guest of the short-term rental.
K. Violations.
1. Notice of Violation. The City may issue a notice of violation to the owner, local contact person, renters, or guests pursuant to Municipal Code Article I, Chapter 4, if a violation of this Section is committed, caused or maintained by any of the above parties.
2. Responding to Hotline. The City may issue a notice of violation to the owner if the local contact person fails to respond when contacted by the hotline.
3. Administrative Citation. The City may issue administrative citations to the owner, local contact person, renters, or guests pursuant to Municipal Code Article I, Chapter 4, if a violation of this Section is committed, caused or maintained by any of the above parties. Unless otherwise provided herein, any person issued an administrative citation pursuant to this Section shall for each separate violation be subject to those fines consistent with the Grover Beach Master Fee Schedule.
4. Penalties. It is unlawful to violate any provision of this Section 4.10.185 of Chapter 4 of Article IX. Violations of this Section are punishable as misdemeanors. Violations of this Section may alternatively be punished as administrative violations as provided in Chapters 1 and 4 of Article I. Any administrative or criminal penalties imposed in accordance with this Section shall be consistent with those penalties and fines enumerated in the Grover Beach Master Fee Schedule. Each separate day or rental night in which a violation exist may be considered a separate violation whether for administrative citations or as a misdemeanor.
5. Additional Conditions. A violation of any provision of this Section by the owner, local contact person, renters, or guests shall authorize the Community Development Director, to impose additional conditions on the use of any given short-term rental to ensure that any potential additional violations are avoided.
6. Permit Modification, Suspension and Revocation. Unless otherwise provided in this Section, a violation of any provision of this Section by the owner, local contact person, renters, or guests shall constitute grounds for modification, suspension and/or revocation of the short-term rental permit and/or any affiliated licenses or permits.
7. Public Nuisance. It shall be a public nuisance for any person to commit, cause or maintain a violation of this Section.
L. Permit Revocation. A short-term rental permit may be revoked under any of the following conditions:
1. The City issues three or more violations related to the operation of the short-term rental within any two-year period.
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2. The short-term rental is found to be noncompliant with any portion of this Section, the Administrative Rules, or the short-term rental permit conditions.
3. Abandonment of the use for a period of 12 months or more (demonstrated by a lack of payment of transient occupancy taxes).
4. Failure to pay a citation related to operation of a short-term rental within 15 days of issuance.
5. The owner provided materially false or misleading information in any submittal required by this Section.
6. Any instance of transient occupancy tax fraud or transient occupancy tax delinquency of more than three months.
7. Credible evidence is presented to the City, after issuance of a short-term rental permit, that there are private governing documents, including, without limitation, conditions, covenants and restrictions (“CC&Rs”) that are valid and enforceable pursuant to the Davis-Stirling Common Interest Development Act, as set forth in California Civil Code Section 4000 et seq., which prohibit the use of the dwelling for short-term rental purposes, as defined in this Section, the owner shall have thirty days after being notified of receipt of such evidence by the city to provide written authorization from the owner’s homeowner association that allows the owner to continue to use the owner’s property for short-term rental purposes until expiration of the current short-term rental permit. If no such written authorization is provided as set forth herein, the owner’s short-term rental permit shall be summarily revoked.
8. A permanent ban on the rental of the subject short-term rental pursuant to an order issued by a court of competent jurisdiction.
9. If the subject property lacks no longer provides adequate onsite parking, as required and set forth in Subsection H.3., or changes to the property have occurred that would impedesprevent ingress and/or egress access to the subject property or adjacent properties.
M. Permit Revocation Process. If a short-term rental permit is revoked, the following applies:
1. The Community Development Director shall notify the property owner in writing that the short-term rental permit has been revoked and specify the reasons for the revocation.
2. A property that has a short-term rental permit revoked cannot reapply for a period of two years.
3. Notification shall be sent to all owners and occupants within 150 feet of the subject short-term rental of any revocation.
4. A decision by the Community Development Director to revoke a short-term rental permit is appealable to the Planning Commission as specified in Section 7.20 Appeals.
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N. Denial of Permit. A short-term rental permit may be denied for the following reasons:
1. At the time the short-term rental permit application or annual permit renewal is submitted, the short-term rental property has an active code violation related to structures, land use or life safety issues.
2. The owner has had a prior short-term rental permit suspended or revoked, or has been cited for violating any provision of this Section or the Municipal Code related to the use or maintenance of the property of the short-term rental in the prior two years.
3. Failure to make transient occupancy tax payments in accordance with Municipal Code Article X, Chapter 6 or the Administrative Rules.
4. There is credible evidence that there are any private governing documents, including, without limitation, conditions, covenants and restrictions (“CC&Rs”) that are valid and enforceable pursuant to the Davis-Stirling Common Interest Development Act, as set forth in California Civil Code Section 4000 et seq., which prohibit the use of such owner’s single-unit dwelling, multi-unit dwelling, or mobile home for short-term rental purposes as defined in this Section.
5. If the subject property lacks adequate onsite parking, or impedes ingress and/or egress access to the subject property or adjacent properties.
6. The owner fails to provide any of the required application information, renewal requirements, or demonstrate compliance with the requirements of this Section or the Administrative Rules.
O. Administrative Rules. The City Manager, or designee, shall have the authority to establish administrative rules and regulations consistent with the provisions of this Section for the purpose of interpreting, clarifying, carrying out, furthering, and enforcing the requirements and the provisions of this Section, and establishing procedures for complaints. A copy of such administrative rules and regulations shall be on file in the office of the city clerk and posted on the city's website.
P. Effect of Ordinance on ExistingNon-Compliant Short-Term Rentals. Short-Term Rentals with a valid permit, issued prior to any amendments to this Section, shall continue to be operated consistent with the original approval, however, renewal of any existing Short-Term Rental Permit shall only be allowed if the Short-Term Rental meets all applicable requirements of this Section at the time of renewal. All owners advertising or operating a short-term rental property on the effective date of the ordinance enacting this Section shall have 60 days from the effective date to submit a short-term rental permit application in compliance with this Section. Failure to submit a short-term rental permit application in compliance with this Section shall result in the owner not being eligible to apply for a short-term rental permit or be authorized to operate a short-term rental for a six-month period after the expiration of the 60 day application period.
Q. Effect of Ordinance on Existing or Proposed Accessory Dwelling Units.
Accessory dwelling units and second residential dwellings that are existing, under February 1, 2024 Page 8
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construction, or in building plan review prior to September 11, 2020 may be used as a short-term rental. Short-Term Rental Permits that have been issued for a ShortTerm Rental within an Accessory Dwelling Unit, Junior Accessory Dwelling Unit, or residential development project established under the HOME Act (Government Code Section 65852.21 and 66411.7), shall be considered non-compliant ShortTerm Rentals. Notwithstanding their designation as a non-compliant Short-Term Rental, any Short-Term Rental permitted within any residence described herein shall not be eligible for renewal.
R. Definitions. Definitions for this Section are in Development Code Section 9.10.050.
9.10.050 Short-Term Rental Definitions
“Local Contact Person” means the person designated on the short-term rental permit who shall be available 24-hours a day, seven days a week for the purpose of responding inperson to the short-term rental site within 4530 minutes of receiving a complaint regarding the condition, operation, or conduct of guests and is authorized by the owner to take remedial action and who responds to violations.
February 1, 2024 Page 9
Attachment 4
City of Grover Beach │ Short-Term Rental Administrative Rules March 2024 Update http://str.groverbeach.org Page i
Table of Contents
Introduction ..................................................................................................................................................1 Number of STRs Allowed ..............................................................................................................................1 Key Dates and Deadlines...............................................................................................................................2 Permit Application ........................................................................................................................................2 Review & Approval Process ..........................................................................................................................3 Permit Denials...............................................................................................................................................4 Waitlist..........................................................................................................................................................5 Renewals.......................................................................................................................................................5 Revocation of Permit ....................................................................................................................................5 Payment of TOT/TMD Taxes.........................................................................................................................5 Operator Regulations....................................................................................................................................9 Violations ....................................................................................................................................................10 Glossary.......................................................................................................................................................12 Appendix
Appendix A TOT / TMD Submittal Form
Appendix B TOT / TMD Exception Form
Appendix C Owner-Occupied Self Certification Form
Appendix D Non-Owner-Occupied Inspection Checklist
City of Grover Beach │ Short-Term Rentals Administrative Rules March 2024 Update http://str.groverbeach.org Page 1
Introduction
The City Council adopted a Short-Term Rental (STR) ordinance on June 17, 2019, that established a permitting process for all STRs and regulations for all STRs operating in the City. Ordinance 19-04 is codified in the Grover Beach Municipal Code (GBMC) Article IX Development Code Chapter 4 Section
4.10.185. The Ordinance authorizes the City Manager to establish Administrative Rules and Regulation consistent with the Ordinance for the purpose of interpreting, clarifying, carrying out, furthering, and enforcing the requirements of the Ordinance.
Number of STRs Allowed
The Development Code establishes a maximum number of STRs for non-owner-occupied units (Development Code Section 4.10.185.G). A maximum of 40 non-owner-occupied STRs will be allowed on properties within the Coastal Zone. A maximum of 60 non-owner-occupied STRs will be allowed on properties outside of the Coastal Zone. There is no limit for the number of STR permits issued for owneroccupied units. Permits will be issued on a first come, first serve basis. 60 STRs
40 STRs
Figure 1 – City Map: Maximum Number of Non-Owner-Occupied STRs City of Grover Beach │ Short-Term Rentals Administrative Rules March 2023 Update http://str.groverbeach.org Page 2
Key Dates and Deadlines
The following table sets forth key dates and deadlines for the City’s STR regulations.
Key Dates and Deadlines
December 31 of each year Business Tax Certificate renewals are due (sent via us mail by Administrative Services Department)
July 1- July 31 STR Permit Renewal Applications period. Renewals completed online only at https://www.grover.org/345/Short-Term-Rentals.
July 31 of each year Final day to apply for a renewal. If a renewal application is not received by July 31, the permit may be revoked
August 1 to July 31 Permits are valid from August 1 to July 31 of the next year (i.e. August 1, 2021 to July 31, 2022).
Permit Application
An application must be completed on-line at https://secure.hostcompliance.com/grover-beachca/permit-registration/welcome with all the required information and submitted with a fee approved in the City’s Master Fee Schedule. The City will review all information submitted, including a review of City building permits to ensure floor plans and site plans are in compliance with City records. If as part of the application review process it is determined that construction occurred at the residence without a valid building permit issued by the City, a code enforcement investigation will be opened and your STR application will be denied until building permits have been issued and the work is completed. Applications will be rejected if an open building permit is on file for the property. The following items are required to be submitted for an STR application.
A. Applicant Name – This is the name of the property owner. If you are a renter, the landlord’s name must appear on this line and match property records. A permit will be issued to the property owner.
B. Property Address – This is the address of the property. This must match property records maintained by the City.
C. Assessor’s Parcel Number – The is a property identification number issued by San Luis Obispo County Assessor’s Office. This number may be obtained by visiting either the County Assessor’s website https://www.slocounty.ca.gov/Departments/Assessor/Services/Property-Information-Search.aspx or the City’s Zoning information website:
https://www.google.com/maps/d/viewer?mid=1oxe-GE-bg8RPy7- FmIGbYTaoAjpyawT3&ll=35.12985372392944%2C-120.62230030638129&z=18 D. Mailing Address – This is a mailing address where forms and other communications are to be sent. If this is the same as the property address type “same as property.” E. Applicant Contact Number – This is a phone number to contact either the property owner or the authorized agent such as a property manager or renter. It is recommended this number be a mobile phone number.
F. Applicant Email Address – This is an email to contact either the property owner or the authorized agent such as a property manager or renter.
G. Application Fee. An application fee is due at the time of permit registration. This fee covers the cost of City staff time and the City’s third-party vendor that accepts the application, monitors the hotline, City of Grover Beach │ Short-Term Rentals Administrative Rules March 2024 Update http://str.groverbeach.org Page 3
and performs other assigned contractual tasks. The application fee can change annually and is in the City’s Master Fee Schedule. The fee is not pro-rated at the time of permit registration. The third-party vendor may charge a separate fee for credit card and Automated Clearing House (ACH) payments directly from a checking account.
H. Owner-Occupied - The owner resides on the property during the time a renter occupiesthe residence, between the hours of 10:00 p.m. to 7:00 a.m. To be considered an owner-occupied STR, you must submit a property tax bill that shows the “homeowner” exemption. A maximum of 30 days total, is permitted, per permit year (July 1-June 30), to maintain owner-occupied status. In no instance can an owner-occupied permit holder utilize an on-site camper, RV, or stay in a tent, on the property to qualify for an owner-occupied permit.
I. Non-Owner-Occupied – The owner or entity does not reside permanently at the property and rents their entire home and is not present during the duration of the stay.
J. Local Contact – All STRs must provide a local contact person who is available 24-hours a day seven (7) days per week and must be located within a 45-minute drive of the short-term rental property. The local contact must respond to a complaint within 30 minutes and be able to be present at the nonowner-occupied dwelling within 45 minutes, if necessary. Typically for owner-occupied units, this is the owner, but may also include a secondary contact that is located within 45-minutes of the shortterm rental property. City staff will contact the local contact person prior to permit issuance and renewal to verify their role.
K. Site Plan – A site plan showing the location of the residence, all buildings, and setbacks from property lines. An example of this is available at http://www.grover.org/DocumentCenter/View/8811/SitePlan-Example-GB?bidId. Site Plan must indicate the location of parking, electrical meter, gas meter shutoff, and water shutoff valve. This site plan needs to be to scale (i.e. 1 inch = 10 feet).
L. Floor Plan – A plan showing the entire floor plan (including all stories) of your residence must be included. Please indicate the location of the following: proposed room(s) to be used for short-term rentals, if using the entire house, indicate entire house, location of all smoke detectors, carbon monoxide detector(s), fire extinguisher within kitchen. Plans are to be completed to scale (i.e. 1 inch = 10 feet). An example is available at:
http://www.grover.org/DocumentCenter/View/8812/Floor-Plan-Example-GB?bidId=.
M. Grant Deed – A grant deed is required for any short-term rental permit owned by a property for less than a year, and/or does not match City property records.
N. CC&Rs/HOA – These are required if your property was developed as a planned unit development (PUD), or your property is part of a Homeowners Association or has recorded Covenants, Conditions, and Restrictions. A copy of these restrictions are typically included with your deed or escrow papers.
If you need to obtain additional copies, you will need to visit the San Luis Obispo County Recorder’s Office.
O. Authorized Agent Form – This form is required if an application is being submitted by a property manager or renter with authorization from a landlord. This form is not required if you will be managing your own property. The form can be accessed at:
http://grover.org/DocumentCenter/View/6732.
Review & Approval Process
Non-Owner-Occupied Inspection. After a review of the initial application submittal, an inspection is required for all non-owner-occupied units prior to approval of an STR permit. An inspection checklist can City of Grover Beach │ Short-Term Rentals Administrative Rules March 2023 Update http://str.groverbeach.org Page 4
be accessed at http://www.grover.org/DocumentCenter/View/8893/Non-Owner-Occupied-InspectionChecklist?bidId=.
Owner-occupied Self-Certification. STRs must complete a self-certification checklist and submit this with their application. This checklist is included in the appendix for both owner and non-owner-occupied units and can be accessed here:
http://www.grover.org/DocumentCenter/View/8894.
Notification. City staff shall notify all property owners and occupants in writing within a 150-foot radius for a non-owner-occupied STR following approval of the STR permit. The information provided will include the rental address, the owner’s name, 24-hour phone number for complaints, and the maximum number of occupants. No notification is required for owner-occupied STRs.
Approval. After review of an STR application and inspection completed for non-owner-occupied STRs, the Community Development Director, or their designee shall approve a short-term rental permit if the owner/operator demonstrates compliance with the STR ordinance. In no instance shall an STR operator advertise or complete stays without a valid STR permit. STR permits shall be limited to the issuance of one permit per property or one permit per building when units share common walls within multi-unit dwellings or within a mixed-use project for all new permits issued after October 1, 2021.
Issuance of Certificate. A certificate will be issued via email to the applicant’s email, as provided in the application. This certificate will include the owner’s name, permit number, and date of approval. Permits shall be issued to the owner only. If a permittee does not receive their certificate, they should email city staff at [email protected] and request a copy. It is the responsibility of the permittee to transmit this certificate to their property manager.
Business Tax Certificate. A Business Tax Certificate (BTC) is required along with an STR permit. An STR operator shall pay the minimum BTC amount. BTC’s are not pro-rated for operations associated with an STR. BTC’s must be renewed on or before December 31 of each calendar year. BTC fees are separate from STR fees and TOT/TMD taxes. Renewals shall be remitted to the Administrative Services Department.
Permit Denials
An STR permit or renewal may be denied for the following reasons:
A. Code Violations or Life Safety Issues – At the time the short-term rental permit application or annual permit renewal is submitted, the short-term rental property has an active code violation related to structures, land use or life safety issues, including but not limited to illegal structures, conversion of space without a building permit, illegal room additions, etc.
B. Suspension or Revocation – The operator has had a prior short-term rental permit suspended or revoked or has been cited for violating any provision of this Section or the Municipal Code related to the use or maintenance of the property of the short-term rental in the prior two years.
C. CC&R Prohibition –If there is credible evidence that any private governing documents, including but not limited to, conditions, covenants and restrictions (“CC&Rs”) that are valid and enforceable pursuant to the Davis-Stirling Common Interest Development Act, as set forth in California Civil Code Section 4000 et seq., which prohibit the use of such owner’s single-family dwelling, multi-family dwelling, or mobile home for use as an STR.
City of Grover Beach │ Short-Term Rentals Administrative Rules March 2024 Update http://str.groverbeach.org Page 5
D. Lack of On-site Parking – The subject property lacks adequate on-site parking or impedes ingress and/or egress access to the subject property or adjacent properties.
E. Failure to Provide Information – The applicant/operator fails to provide any of the required application information or demonstrate compliance with the requirements of Development Code Section 4.10.185 or the Administrative Rules, which includes any additional information requested of City staff during the initial review period of a permit.
Waitlist
Upon reaching the maximum number of non-owner-occupied STR permits issued, the City will establish a wait list. If a permit is not renewed, or a permit is revoked, staff will notify the waitlist applicant of availability and the waitlist applicant will have fifteen (15) calendar days to submit an application. The wait list form can be found here: https://forms.office.com/g/WAy6Y0pwrR . Applicants on the wait list should provide contact information including an up-to-date mailing address, email address, and phone number.
A. A waitlist applicant may be allowed one (1) “pass” and remain at their current position on the waitlist.
Should the waitlist applicant be ineligible or “pass” at their next opportunity, they will be removed from the waitlist and required to reapply to be on the waitlist.
B. Only one residence per applicant shall be allowed on the waitlist at any given time.
C. To be eligible for the waitlist, the property must contain a legal established qualifying residence.
Renewals
All STR permits shall expire on July 31st of each calendar year. Renewal notices will be sent via the applicant’s email provided on or before July 1st of each year. The permit holder shall submit the STR renewal fee as shown on the City’s Master Fee Schedule, along with required application submittal materials. Any STR permit not renewed on or before August 1st of each calendar year shall be considered expired and will need to re-submitted as a new STR permit. If there is a wait list, the permittee will be placed on this list.
Revocation of Permit
Revocation of a STR permit shall be consistent with Development Code Section 4.10.185.L and M.
Payment of TOT/TMD Taxes
All STR operators must comply with the requirements, procedures, and schedule set forth in Article X, Chapter 6 of the GBMC regarding remittance of the Transient Occupancy Tax (TOT) and Tourism Marketing District (TMD) taxes to the City.
A. TOT / TMD Tax Rates. As of July 1, 2020, the Transient Occupancy Tax (TOT) is 12%. The tax rate for Tourism Marketing District (TMD) is 1.5%.
B. Payment Due. Payment of TOT/TMD taxes are due on or before the last day of the month following the reporting period (i.e., June reporting period, due on July 31). Postmarks are not accepted C. Payment. Payment of TOT/TMD may be made online only at https://str.groverbeach.org, through electronic check or credit card / debit card, by clicking on the link “Make TOT Payments” or clicking this direct link: https://secure.hostcompliance.com/grover-beach-ca/remit/registration_number.
Payments are the responsibility of the permittee. Platforms such as Airbnb, VRBO, etc. do not remit these taxes to the City; therefore, it is the permittee’s responsibility to ensure payments are made.
City of Grover Beach │ Short-Term Rentals Administrative Rules March 2023 Update http://str.groverbeach.org Page 6
D. Penalties. Penalties are due consistent with Article X, Chapter 6 of the GBMC.
E. Exception. Exceptions to payments of TOT/TMD shall be consistent with Article X, Chapter 6 of the GBMC and shall include proper documentation.
Operator Regulations
The following are regulations and clarifications for short-term rental operators. These regulations will be updated periodically for clarification of situations that may develop based on the implementation of the STR regulations within the City.
A. STR Requirements.
1. Owner-Occupied. The following are requirements that shall be adhered to qualify for an owneroccupied STR permit. If you do not meet these regulations, an STR permit shall be submitted as a non-owner-occupied STR.
a. During Stays. An owner must be in the residence or in another residence on the property during the time of a stay during the hours of 10:00 p.m. to 7:00 a.m. b. Property Verification. At the time of application, an owner must submit their property tax bill issued by the San Luis Obispo County Assessor’s office. This tax bill must contain the “homeowners exemption” line.
c. Maximum Number of Overnight Stays. A maximum of 30 days total, is permitted, per permit year (July 1-June 30), to maintain owner-occupied status. d. Multiple Units on a Property. An owner-occupied STR permit may be issued for a maximum of one unit when there are multiple units on the property. In no instance can an STR permit be issued for an ADU. A non-owner-occupied permit may be issued for the primary unit when a new ADU is constructed, and the owner occupies the ADU.
2. Non-Owner Occupied. The following are requirements that shall be adhered to in order to qualify for a non-owner-occupied STR permit.
a. Minimum Number of Overnight Stays to Maintain Valid Permit. All permits shall have a minimum of 12 overnight stays during the permit year, July 1 through June 30. If an owner does not comply with the minimum number of 12 stays, the permit will be revoked. b. Multiple Units on a Property. A non-owner-occupied STR permit shall be limited to the following:
i. Single-family residences. Lots with a legally permitted single-family residence, except as described in subsection 2 and 4 below).
ii. Multifamily residential development on a single lot (e.g., apartments). STR permit issuance, shall be limited to one (1) unit per building when units share common walls., except as described in subsection 2 and 4 below).
3. Use of Accessory Dwelling Units. An accessory dwelling unit (ADU) shall not be used as a STR.
4. Dwellings subject to the HOME Act. In no instance can an STR permit be issued for any dwelling associated with a property established under the HOME Act (Government Code 65852.21 or 66411.7).
5. Use of Tiny Homes. Tiny homes on Wheels shall be prohibited from use as a short-term rental.
City of Grover Beach │ Short-Term Rentals Administrative Rules March 2024 Update http://str.groverbeach.org Page 7
B. Rental Unit Requirements. The following are requirements for all rental units or rooms that are to be occupied by guests.
1. Property maintenance. The property is well maintained and clean appearance and is consistent with the submitted site plan.
2. Legible Street Address. The property’s street address numbers are clearly visible from the street using 4-inch numbers and contrast to the color of the mounting surface.
3. Trash / Recycling. Appropriate trash and recycling containers are not visible from the street and accessible to the renter.
4. Exterior Gates. Exterior gates leading to and from the front, side, and/or back yards are not padlocked and can be used in case of an emergency.
5. Required Parking Location and Surfaces. All residences must meet the minimum parking requirements in Development Code Section 3.50. Surface parking spaces must be a minimum of 9 feet by 18 feet located on an approved hardscape material (Section 4.10.185.H.3). Hardscape materials shall include concrete, asphalt, pavers, gravel base and other acceptable materials as determined by the City Manager. Hardscape materials do not include lawn, landscape areas, dirt, or mulch. Parking spaces shall not block existing sidewalks or if no sidewalk exists, the parking spaces shall not be within the future location of the public sidewalk. If you have questions about the location of future sidewalks, please contact the City’s Public Works Department at (805) 473- 4530.
6. Emergency Map. An emergency exit map is posted in an area visible to the renter that illustrates how to exit the property in the event of an emergency.
7. Hallway / Exit Doors. Hallway and exit doors are operational and not obstructed.
8. Double Keys Dead Bolt. Doubled-keyed dead bolt locks are prohibited on all exit doors and must not be present.
9. Minimum Sleeping Room Size. Bedrooms or sleeping rooms occupied by renters shall be a minimum of 7 feet in all directions and not less than 70 square feet in area and have an egress window and door.
10. Carbon Monoxide Detector. All STRs shall have a minimum of one carbon monoxide detector with AC power and a battery back-up. This is to be located either in the common room for a residential unit.
11. Smoke Detector. Smoke detectors shall be operational at all times. Smoke detectors shall be either DC (direct current) with a 10-year battery life or AC (alternating current) with a battery back-up.
There shall be a smoke detector located in each bedroom rented as a STR and the hall leading to the bedroom(s). If a living room or sleeping couch is utilized, a smoke detector must also be in place in that area.
12. Fire Extinguisher. All STRs shall one fire extinguisher located in or near the kitchen.
13. Fire Sprinklers. Residences with existing fire sprinkler systems shall have an annual fire sprinkler system inspection indicating the system has “passed”. An STR Permit cannot be issued until an inspection has been performed and passed. Any required repairs shall be performed by a licensed C-16 fire sprinkler contractor prior to issuance of an STR permit.
14. Placement of Permit. The owner/operator shall post the City issued STR permit in a location visible to guests.
City of Grover Beach │ Short-Term Rentals Administrative Rules March 2023 Update http://str.groverbeach.org Page 8
15. Good Neighbor Brochure. The owner/operator shall provide the responsible party with the City’s good neighbor brochure either by hardcopy or a link to the City’s website. This link should be included in any “rules” established by the owner/operator.
C. Advertising. The following are requirements to be placed on listing for all platforms and advertisements for STRs.
1. Permit Number. All STR advertisements shall include “Grover Beach STR Permit _____”. This information shall be located in the platform rental summary near the top of the advertisement printed in the same size font as the largest font used in the summary.
2. Maximum Number of Occupants. All STR advertisements shall also include the maximum number of permitted overnight occupants which shall be equal to or less than the maximum number of occupants on the approved STR Permit.
3. Temporary/Permanent Signage. All owners/operators shall not place any signage on the property indicating the use of the property as a short-term rental for safety of guests and owner/operators.
D. Responsible Party. As a part of an STR stay or rental, a responsible party must be designated. The responsible party is the person that signs the STR contract, either through a physical form or through a hosting platform. The responsible person is responsible for ensuring all guests and occupants comply with the STR regulations at all times.
E. Local Contact Person. A non-owner-occupied STR permit must include a local contact person. The local contact shall respond to a complaint within 30 minutes and be present at the STR within 45-minutes of receiving a complaint at all times. An owner-occupied unit must include a secondary local contact person at the time of application, if the owner will utilize the entire home rental exception in Section
8.A.5.
1. Verification. City staff will verify the address provided for the local contact person(s) meets the 45-minute response time by calculating the travel time from the local contact person’s address to the address of the STR using Google Maps, or similar mapping program, for a Saturday at 8:00 p.m. to determine travel time.
2. Phone Number. Local contact shall provide a phone number to be contacted by City Staff, or contracted third party. A toll-free number or answering service is acceptable, provided that the local contact responds to complaints as outline in this section.
3. Travel Time outside of 45 minutes. If city staff determines that the local contact person is outside the 45-minute response travel time, the applicant must choose a new local contact person that meets the minimum criteria. No permit will be issued without a local contact person that meets these criteria.
4. Response to Complaints. The local contact person shall have 30 minutes to respond to a complaint that is logged by the City’s contracted third-party vendor, or the City Police Department. If a telephonic message, text, or email is left or sent by either the third party vendor, or the City Police Department, the local contact shall respond by either calling the renters or going to the rental within 45 minutes of receiving this message.
5. Follow-up. The local contact shall reply to the City’s third-party vendor, and email city staff at [email protected] within 24 hours of the complaint and include the following:
a. Acknowledgement of the complaint received
b. Resolution of complaint
City of Grover Beach │ Short-Term Rentals Administrative Rules March 2024 Update http://str.groverbeach.org Page 9
6. Change in local contact. Permittee shall notify city staff within 24 hours of a change to the designated local contact and provide the following: name, address, email, and telephone number.
F. Hotline/Complaints. The City shall establish and maintain a non-emergency 24-hour hotline telephone number and electronic messaging system for the express purpose of receiving complaints regarding the operation of any short-term rental property and will forward those complaints to the local contact person for immediate resolution of the complaint, and/or, if necessary, to the Grover Beach Police Department if the complaint has not been resolved within 30 minutes of the initial call to the hotline, consistent with GBMC Article I, Chapter 4.
1. Information Collected. The hotline shall maintain a record of complaints received that include the following information:
a. Date and time of complaint;
b. Nature of complaint;
c. Address of the short-term rental property that is the subject of the complaint; d. Complainant’s name, address and contact information; e. Actions taken by the hotline attendant in response to the complaint including, but not limited to: persons contacted, including law enforcement, if applicable, and date and time of actions taken in response to complaint; and
f. Corrective action taken by the local contact person in response to complaint.
2. Duration of Registered Complaint. All complaints shall be kept for a maximum of three (3) years from the date the complaint was received.
3. Notification. The owner/operator shall receive a copy of the complaint received through electronic communications (i.e., email).
G. Inspections. For non-owner-occupied units, an inspection shall be completed by city staff prior to issuance of an STR permit to verify the application materials and ensure the STR requirements have been met. A copy of the Non-Owner-Occupied Inspection Checklist is available as a part of the appendix. For owner-occupied STR units, a self-certification inspection is required and needs to be submitted concurrently with an STR application. A copy of the Owner-Occupied Self Certification Checklist is included as a part of the appendix.
City staff may inspect any STR if there is “good cause” for potential violations including but not limited to hotline complaints, code enforcement complaints, notifications from hosting platforms of potential violations, etc. City staff shall notify the owner/operator of an inspection and the owner/operator shall allow an inspection within 72-hours of the notification. A notice of violation may be issued if violations are found.
Transfer/Change in Ownership.
If the title changes from a person a living trust, where the owners are named as the trustees, notification to the City is required but a new application is not required.
If a STR permit was revoked or suspended and a new STR application is submitted indicating a change of ownership, all previous owners shall be prohibited from being part of the new ownership and the new STR application cannot include a spouse or other immediate family member (e.g., siblings, children, parents, grandparents), a change to ownership percentage, name change, or transfer to spouse or other family member (e.g., siblings, children, parents, grandparents). The City Manager may request additional City of Grover Beach │ Short-Term Rentals Administrative Rules March 2023 Update http://str.groverbeach.org Page 10
ownership documents and information to ascertain if the change in ownership is an attempt to allow the STR to be operated by another family member. The City Manager in his independent judgement may deny the new STR permit based on the determination that the new ownership is not a complete change in ownership.
In no event may a permit be transferred when a property is purchased. New owners must apply for a separate permit, and submit all required documents, and fees, etc. If there are no permits available, the new property owner may submit a form to be placed on the waitlist.
Violations
Notice of Violations shall be issued to operators of Short-Term Rentals based on the following rules.
A. Advertising without a STR Permit number listed. All permitted short-term rentals must include their STR number in all advertisements or may result in a violation as follows:
1. A Notice of Violation letter or email will be sent to operators / permittees, providing 14-days to update listings with required information.
2. If the violation remains after 14 days, a follow-up letter / email will be provided to come into compliance, within 7 days.
3. If the violation remains, or another violation is found within 90 days, a citation may be issued.
B. Disturbance of the peace violation. A police report is taken for disturbing the peace with a renter / guest staying at an STR shall result in a violation as follows:
1. 1st Violation within 90 days. A citation may be issued.
2. 2nd Violation within 90 days. A citation may be issued.
3. 3rd Violation within 90 day is cause for permit revocation consistent with Development Code Section 4.10.185.L.
C. Failure to Remit Required Taxes. Taxes are required to be remitted, or reported each month, even if no stays are completed. Failure to pay taxes in a timely manner shall result in the following:
1. Fines shall be levied consistent with GBMC Article X, Chapter 6.
2. Failure to Make Payments – If TOT or TDM taxes are not remitted in accordance with GBMC Article X, Chapter 6 after 90 days this shall be cause for permit revocation consistent with Development Code Section 4.10.185.L
D. Failure of Local Contact to Respond. A local contact shall respond to a call from the City’s third-party vendor within 30 minutes as required by Section 8.C.3. If a local contact does not respond to this phone call as required by Section 8.C.3, this shall result in a violation as follows:
1. First violation, a letter / email will be issued by City staff warning the permittee and the local contact to respond to all calls within 30 minutes.
2. 2nd Violation within 90 days, a citation may be issued
3. 3rd Violation within 90 days, a 2nd citation may be issued
4. 4th Violation within 90 days is cause for permit revocation consistent with Development Code Section 4.10.185.L.
City of Grover Beach │ Short-Term Rentals Administrative Rules March 2024 Update http://str.groverbeach.org Page 11
5. One violation is considered a call between a 48-hour period (i.e. multiple calls on a weekend is considered one violation).
E. Occupancy Limit Violation. Hosting renters beyond the allowed limit of your permit occupancy shall result in a violation as follows:
1. First Violation. A letter shall be sent to the property owner informing them of the violation.
Property owner must ensure total number of guests match their allowed occupancy. If there is a police report taken this may be waived to an citation.
2. 2nd Violation. A citation may be issued. A violation is considered a documented stay identified by the City’s 3rd party vendor within 90 days.
3. 3rd Violation. A citation may be issued. A violation is considered a 2nd documented stay identified by the City’s 3rd party vendor within 90 days.
F. Operation of a Short-Term Rental without a Permit. It is illegal to operate a short-term rental without a valid permit. Operations without a STR Permit shall result in the issuance of a Notice of Violation as follows:
1. First Violation. A letter shall be sent to the property owner informing them of the violation and 14 days to comply with either submittal for a permit or removal of the advertisement.
2. 2nd Violation. A citation may be issued. A violation is considered a documented stay identified by the City’s third party vendor within one year.
3. 3rd Violation. A citation may be issued. A violation is considered a second documented stay identified by the City’s third party vendor within one year.
4. Code enforcement case to be referred to the City Attorney.
G. Noise Violations. No music, musical instrument, phonograph, compact disk player, loudspeaker, karaoke machine, sound amplifier, or any machine, device or equipment that produces or reproduces any sound shall be used outside or be audible from the outside of any short-term rental between the hours of 10:00 p.m. and 7:00 a.m. and the operation of a Short-Term Rental shall be in compliance with the City’s Noise Ordinance at all times. Failure to comply with the above shall result in a violation as follows:
1. First Violation. A copy of a signed sworn statement by the responding officer along with a warning letter shall be provided to the permittee and local contact.
2. 2nd Violation within 90 days, a citation may be issued.
3. 3rdViolation within 90 days, a citation may be issued.
4. 4th Violation within 90 days is cause for permit revocation consistent with Development Code Section 4.10.185.L.
5. One violation is considered a call between a 48-hour period (i.e. multiple calls on a weekend is considered one violation).
H. Trash Violations.
1. 1st Violation. A warning letter / email will be sent to the permittee and or local contact. Trash cans shall be removed from the right-of-way within 48 hours of receipt of the letter / email.
City of Grover Beach │ Short-Term Rentals Administrative Rules March 2023 Update http://str.groverbeach.org Page 12
2. 2nd Violation within 90 days. A 2nd warning letter / email will be sent to the permittee / local contact. Trash cans shall be removed from the right-of-way within 48 hours of receipt of the letter / email.
3. 3rd Violation and subsequent violations within 90 days. A citation may be issued.
I. Other Violations. Other violations shall be reviewed by the Community Development Director to determine severity of violations.
Glossary
This glossary provides definitions for terms used in the City of Grover Beach Short-Term Rental Administrative Rules and Regulations.
Accessory Dwelling Unit A legally permitted residential unit, either separated or detached, located on the same residential parcel/lot as the primary residential unit. Includes Junior Accessory Dwelling Units as defined under Government Code Section 65852.22(i)(1).
Administrative Rules The City Manager, or designee, shall have the authority to establish administrative rules and regulations consistent with the provisions of this Section for the purpose of interpreting, clarifying, carrying out, furthering, and enforcing the requirements and the provisions of this Section, and establishing procedures for complaints. A copy of such administrative rules and regulations shall be on file in the office of the city clerk and posted on the city's website.
Advertise The publication of any statements, phrases, words, photographs, drawings or other images for the purpose of informing any member of the public of the ability or availability to use a specific dwelling unit for short-term rental purposes including but not be limited to verbal, written, printed, electronic, televised or broadcast set forth or contained in any newspaper, magazine, newsletter, website, solicitation, handbill, business card, flyer, outdoor advertising display, billboard, cable, satellite or digital radio or television broadcast, social networking site or any other electronic and digital media.
Application A public document completed and filed to the City of Grover Beach that requests permission to operate a short-term rental business for a property located within the City of Grover Beach.
Bedroom Any habitable room normally occupied with no less than 70 square feet of floor area and no horizontal dimension less than seven feet with at least one wall located along an exterior wall with a window and equipped with a heating source as required by the California Building Code.
Brochure A document prepared by the City that summarizes the general rules of conduct and applicable short-term rental regulations to be adhered to by renters.
City of Grover Beach │ Short-Term Rentals Administrative Rules March 2024 Update http://str.groverbeach.org Page 13
BTC Business Tax Certificate is a tax payable when the City issues a Business Tax Certificate by every person conducting, carrying on, or managing any business within the City of Grover Beach.
Development Code The City of Grover Beach zoning and development regulations known as Article IX in the Grover Beach Municipal Code.
City The City of Grover Beach comprising of all lots within its incorporated City Limit line.
City Council The City Council of the City of Grover Beach.
GBMC The Grover Beach Municipal Code.
Guest An invitee of a renter or other person visiting a renter of a short-term rental unit who does not rent the unit. Guests shall only be allowed at the short-term rental between the hours of 7:00 a.m. and 10:00 p.m. unless they intend to occupy the unit for the evening consistent with Section 8.(F).
Hotline The telephonic service or electronic messaging service operated by or for the City for the purpose of receiving complaints regarding the operation of any Short-Term Rental and forwarding the complaints to the local contact person.
Hosting Platform An internet based service, or property management company that provides advertisement for a short-term rental property.
Legally Permitted A residential dwelling unit, remodel, or addition that has been issued a building permit by the City, or the County prior to incorporation.
Local Contact Person A person designated on the short-term rental permit, whom shall be available 24-hours a day, seven days a week for the purpose of responding in-person to the short-term rental site within 45 minutes of receiving a complaint regarding the condition, operation, or conduct of guests and is authorized by the owner to take remedial action and who responds to violations. The Local Contact Person must respond to the complaint regarding the condition, operation, or conduct of guests within 30 minutes of receiving a complaint.
Non-Owner-Occupied A short-term rental in which the owner does not reside on the property during the time a renter is occupying the residence.
Operator A person that is operating an STR either as an authorized agent for an owner (property manager), or as a legal occupant of the long-term rental with landlord permission.
Owner-Occupied A short-term rental in which the owner resides on the property during the time a renter is occupying the residence.
Owner A person or entity holding legal title and/or equitable title to the real property that is the subject of a short-term rental permit.
City of Grover Beach │ Short-Term Rentals Administrative Rules March 2023 Update http://str.groverbeach.org Page 14
Permittee The applicant (property owner) that has been issued a Short-Term Rental Permit.
Residential Unit A building or portion thereof designed for or occupied in its entirety or in part, as a home, residency, or sleeping place, either permanently or temporarily, and containing not more than one kitchen per residential unit.
Renter A person renting or occupying a short-term rental property in accordance with the GBMC. For purposes of these regulations, “renter” shall have the same meaning as “transient,” as defined in Municipal Code Article X Chapter 6.
Short-Term Rental The rental of a private residence, or any portion of the private residence, for thirty or less consecutive days for which a rental contract for occupancy has been made which the short-term rental use is permitted to operate, pursuant to a current and valid short-term rental permit on file with the city. A short-term rental may be either an owner-occupied or non-owner-occupied short-term rental.
STR Permit An issued document that allows a rental of a residential unit for a period of less than 30 consecutive calendar days or less, subject to all applicable City development code regulations, permit/licensing requirements, and payment of fees and/or taxes, including transient occupancy tax, and tourism marketing district taxes as defined in the GBMC.
STR Permit Renewal A Short-Term Rental Permit Renewal Application to continue operation of an existing Short-Term Rental that the owner of a Residential Unit must fill out and submit to the City’s Community Development Department by July 31st of each year to renew their permit.
Stay A stay is considered the overnight accommodation in which a residential unit is occupied by a renter. The term stay may be interchangeable with reference to number of nights.
TOT Transient Occupancy Tax (TOT) is charged for the privilege of occupancy in a residential unit. Each transient is subject to and shall pay a tax in the amount of twelve (12%) percent of the rent charged by the operator. Said tax constitutes a debt owed by the transient to the City which is extinguished only by payment to the operator.
TMD Tourism Marking District (TMD), requires that all operators who collect Transient Occupancy Tax (TOT) within the County also begin remitting an additional 1.5% of taxable rents beginning with rents collected on July 1, 2020. The District is designed to provide funding for County-wide marketing, advertising, promotions and sales efforts on behalf of the assessed businesses.
Short-term Rental Ordinance Survey 2024
1 / 8
71.77% 89
10.48% 13
20.97% 26
30.65% 38
5.65% 7
1.61% 2
9.68% 12
1.61% 2
Q1 Which best describes you? (Select all that apply)
Answered: 124 Skipped: 0
Total Respondents: 124
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Homeowner
Renter
Own property
but do not l...
Short-term
Rental Operator
Neighbor to
Short-term...
Property
Management...
Business Owner
Other (please
specify)
ANSWER CHOICES RESPONSES
Homeowner
Renter
Own property but do not live here
Short-term Rental Operator
Neighbor to Short-term Rental
Property Management Company
Business Owner
Other (please specify)
Attachment 5
Short-term Rental Ordinance Survey 2024
2 / 8
0.00% 0
0.00% 0
5.69% 7
25.20% 31
29.27% 36
25.20% 31
14.63% 18
Q2 Age Range
Answered: 123 Skipped: 1
TOTAL 123
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Under 18
18-24
25-34
35-44
45-54
55-64
65+
ANSWER CHOICES RESPONSES
Under 18
18-24
25-34
35-44
45-54
55-64
65+
Short-term Rental Ordinance Survey 2024
3 / 8
16.67% 20
26.67% 32
30.83% 37
17.50% 21
8.33% 10
Q3 Please rate your overall satisfaction with the current Short-term Rental Ordinance in Grover Beach.
Answered: 120 Skipped: 4
TOTAL 120
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Very satisfied
Satisfied
Neither
satisfied no...
Dissatisfied
Very
dissatisfied
ANSWER CHOICES RESPONSES
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
Short-term Rental Ordinance Survey 2024
4 / 8
18.18% 22
22.31% 27
34.71% 42
13.22% 16
11.57% 14
Q4 In your experience, how well do you feel the Short-term Rental Ordinance addresses the unique needs and challenges of the community of Grover Beach?
Answered: 121 Skipped: 3
TOTAL 121
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Very satisfied
Satisfied
Neither
satisfied no...
Dissatisfied
Very
dissatisfied
ANSWER CHOICES RESPONSES
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
Short-term Rental Ordinance Survey 2024
5 / 8
29.51% 36
22.95% 28
34.43% 42
3.28% 4
9.84% 12
Q5 How would you rate the impact of Short-term Rentals on your neighborhood’s overall character and livability?
Answered: 122 Skipped: 2
TOTAL 122
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Very satisfied
Satisfied
Neither
satisfied no...
Dissatisfied
Very
dissatisfied
ANSWER CHOICES RESPONSES
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
Short-term Rental Ordinance Survey 2024
6 / 8
43.36% 49
1.77% 2
38.94% 44
15.93% 18
Q6 FOR OPERATORS: Have you faced any challenges or difficulties in complying with the current regulations?
Answered: 113 Skipped: 11
TOTAL 113
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Not applicable
Yes
No
If Yes, please
specify..
ANSWER CHOICES RESPONSES
Not applicable
Yes
No
If Yes, please specify..
Short-term Rental Ordinance Survey 2024
7 / 8
35.25% 43
26.23% 32
38.52% 47
Q7 Are you aware of any Short-term Rentals in your neighborhood? Answered: 122 Skipped: 2
TOTAL 122
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Yes
No
If yes, have
STRs caused ...
ANSWER CHOICES RESPONSES
Yes
No
If yes, have STRs caused any issues? Please describe.
Short-term Rental Ordinance Survey 2024
8 / 8
6.67% 8
45.00% 54
48.33% 58
Q8 Do you believe there is a need for any adjustments or changes to the current Short-term Rental regulations?
Answered: 120 Skipped: 4
TOTAL 120
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Yes
No
If yes, please
specify.
ANSWER CHOICES RESPONSES
Yes
No
If yes, please specify.