Agenda packet — Hawaiian Gardens City Council, October 22, 2025 (part 3 of 3)

Sector 32 Gal 64 Gal
Residue Carts 1
Recycling Carts 0
Green waste Carts 2,079
Total Count 2,080
* Numbers above have been obtained from the RFP
Below is what we found to be more realistic count of Green Waste containers.

Greenwaste Cart Count
0 51
12 64
Sector Customer Owned 32 Gal 64 Gal
Bins
Green waste Carts 177 60
Total Count 177 61
10 61
96 Gal
96 Gal
*Numbers above have been obtained from the A route audit conducted by Commercial Waste Services on 3/7/2018
Why I feel the greenwaste tonnage seem to be inaccurate.

The main concern is the accuracy of the container count for green waste containers 2,250
1,962
5 4,217
3 4,215
The other issue this presents is the volume of Green Waste reported in 2017. If I plug in 510 tons in my formula (Inbound Tonnage/ Weeks Per Year) x Pounds in a Ton/ Number of Containers= Pounds Per Container 510 / 52 x 2,000 = 19,615 / 327 = 60 pounds per container 60 pounds per container average is highly unlikely. If we factor in a 25% margin of error it will come out to 45 pounds per container (still a unlikely amount) What I found to be inconsistent and unlikely.

The other inconsistency that I see is the 32 Gal Residue Carts count is 1 (Common size in the mobile home areas with limited space). it is not a large factor that the information provided needs additional verification .

Year to Year Tonnage Chart
Year Tonnage Percent Difference From Previous Year
2017 10,921.15 23.5%
2016 8,841.77 10.8%
2015 7,978.90 -15.8%
2014 9,476.23 19.8%
2013 7,908.03 -30.2%
2012 11,334.94 26.1%
2011 8,984.28 24.5%
2010 7,214.04
* Numbers above have been obtained from the RFP
The tonnage difference between 2010 and 2012 shows a 57% increase in tonnage. This is highly unlikely due to the fact that the city is built out and doesn't have room for any major development producing more waste through new businesses or through construction.
17 City of Hawaiian Gardens -April 2018

6. Work Plan and Methodology

6. WORK PLAN AND METHODOLOGY
Commercial Waste Services (CWS) recognizes the importance of a smooth transition; benefiting both the City and the haulers involved. The key components of this work plan proposed by Commercial Waste Services center around three key concepts :

1. Education;

2. Consideration; and

3. Execution
Education is an integral part of Commercial Waste Services' mission to enhance the future of waste handling services.

CWS believes an educated community is a prepared community.

6.1 Residential "Core" Cart Service

6.1.1 Automated Carts
Commercial Waste Services (CWS) believes a crucial part of the initial stages of implementation is to familiarize themselves with the community. CWS plans to achieve this by utilizing the residential data set supplied by the City to populate the customer database and prepare a City-specific distribution plan . The distribution plan's main function is to distribute Public Education Materials (PEMs) notifying the residents about the change in service, new benefits, and eligible programs.

PE Ms will provide information regarding the distribution of new carts/bins/containers, when the residents can expect them to arrive, and the service provider contact information. As compliant with state recycling mandates, CWS will include information on proper material sorting and which materials are allowed in each container. PEMs (e.g. pamphlets, flyers, ads) will be hand delivered to every residential customers to ensure that all residents receive notification.

CWS will work with the City to receive and review current solid waste and recycling services, as well as route and tonnage data. An analysis of the current waste removal schedule will be conducted to strategize and establish the most efficient and non-disruptive execution of this hauler transition.

CWS has the ability to provide the requested fully automated solid waste, recyclable materials, and green waste carts for residential customers. CWS will provide the City color options for approval, and ensure City name and logo placement are satisfactory prior to distributing carts to customers.

The following is CWS' proposed execution plan for its residential automated cart collection services :

1. During the initial carts, bins, and boxes distribution, CWS will designate a crew to deliver to 500 customers per day until all customers are services. This is the combined goal of all execution plans. Flatbed vehicles will be used to deliver carts, bins, and boxes .

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18 6. Work Plan and Methodology

1. All new carts will be accompanied by a PEM (e.g. notice, flyer, or pamphlet) describing the City's new automated collection services. The PEM will contain, at a minimum:
• Purpose and proper use of each cart;
• Proper placement of carts for collection;
• Recommended cart care;
• Collection schedule;
• Service guidelines and rules;
• Procedures for requesting additional and/or replacement carts; and • CWS contact information for each resident including appropriate telephone numbers and email addresses

2. All carts will be identifiable by a unique barcode with a corresponding serial number. Upon delivery of the containers and for each collection pick-up, these barcodes are scanned to keep records that each resident is serviced promptly and as scheduled. The barcode reader is equipped with internet access to communicate instantaneous with CWS headquarters' database and verify the customers' addresses.

3. The initial distribution team will file regular reports on the completion of each route segment to ensure full and proper cart distribution.

6.1.2 Refuse Cart Collection
See Section 6.1.1 for CWS' proposed cart execution plan.

CWS has the ability to distribute the 96-gallon Refuse Carts, 96-gallon Recycling Carts, and 64-gallon Green Waste Carts to all existing residential Cart customers. CWS will adhere to the approved Maximum Customer Rate Schedule (Attachment B of the RFP) when providing the default Carts, downsizing Carts, or providing additional Carts .

6.1.3 Recycling Cart Collection
See Section 6.1.1 for CWS' proposed cart execution plan.

Additional Recycling Carts will be available at no cost to the rate payer for up to two (2) additional 96-gallon Carts.

6.1.4 Green Waste Cart Collection
See Section 6.1.1 for CWS' proposed cart execution plan.

Additional Green Waste Carts will be available at no cost to the rate payer for up to one {l) additional 64- gallon Cart. CWS has experience in collecting bundled green waste too large to fit within the Cart, and will provide this service to its residential customers at least twice per year.

6.1.5 Refuse Cart Overage
CWS will offer at least two (2) annual pickups for refuse that does not fit within the provided automated refuse Carts at no additional cost to the rate payer.

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19 6. Work Plan and Methodology

6.1.6 Cart Colors and Markings
Through Schaefer Containers, CWS is able to provide a wide variety of colors, sizes, and markings for its residential Carts. CWS will not move forward with a color or design without receiving written approval from the City. Cart specifications and cut-sheets are provided in Attachment J of this proposal.

6.1.7 Public Outreach Program
Initial Public Outreach
Prior to beginning collection services, CWS shall hold a community meeting to introduce residents, multi-family residents, businesses, and other customers of the City's new collection services and programs.

At least two week prior to this and all future scheduled community meetings, CWS will notify all customers through either mail, phone, print advertisement, or a combination . By engaging with the community in-person early in the transition process, we aim to make customers feel comfortable and well-informed about the upcoming changes.

Demonstration carts and Public Education Materials (PEMs) will be available for customers to review and see the services available to them first hand. Additional information meetings will be held as needed during the life of the contract.

On-Going Public Outreach
Commercial Waste Services has made it its mission to educate its customers on how to effectively identify and separate recyclable materials and organics from the solid waste stream. CWS has established public education and outreach programs in other jurisdictions that have shown success with an interdisciplinary approach . This approach utilizes the support from current regulations, creative social resources, and industry minimum requirements to foster different levels of communication, sharing, and knowledge. This strategy can be paired with multiple languages (e.g. English/Spanish/Korean) and across several platforms (e.g. flyers, newspaper, workshops, and social media).

6.1.8 Bulky Item Collection
The City has requested its future hauler to provide at least six bulky item pick-ups per year, for up to five items each pick-up at no additional charge to the customer. CWS believes that this program can help to reduce illegal dumping, and therefore reduce collection vehicle miles traveled and street congestion. To fulfil its duty in providing the best service to the City possible, CWS proposes to provide up to fifty-two (52) bulky item pick-ups per year, for up to five items each pick up at no additional cost. This will give residents the flexibility and capacity to ensure their large items are removed in a timely manner instead of abandoned on the side of the road, or in other areas of the City. CWS firmly believes offering close to "unlimited" bulky item pick-ups will reduce illegal dumping, as residents will always have a free and easy way to get rid of their unwanted items.

If notified by the City or a customer of any abandoned bulky waste item(s), CWS will collect and remove the item(s) at no additional charge within 24 hours of the notice. However, no service will be provided on Saturdays, Sundays, and holidays as outlined in the RFP.

CWS is committed to achieving the maximum diversion from landfill, and will employ the full waste hierarchy of diversion until disposal is considered . Most bulky items will be sent to the Ace Diversion . Ace Diversion (SWIS No. 19-AA-1131) is located at 1530 Date Street in the City of Montebello. Ace Diversion can receive up to 175 tons of material per day. See Section 7 of this proposal for more detail on this processing facility.

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6.1.9 Additional Bulky Item Service
The purpose of providing up to fifty-two (52) free bulky item pick-ups is for customers to feel free to use this service every week of the year. CWS does not expect a customer to require more than one bulky item pick-up per year, although if needed, CWS will charge a fee consistent with the Maximum Customer Rates (Attachment B of the RFP).

6.1.10 Temporary Bins
Residential customers will be provided temporary bins or boxes within 48 hours of request (not including weekends or holidays) for construction and demolition debris. CWS will use the customer rates as provided in the Maximum Customer Rates (Attachment B of the RFP).

CWS will use Distributors' Unlimited to supply all bins or boxes, and ensure to have sufficient bins or boxes readily available for customers.

6.1.11 Universal Waste & Electronic Waste
Through the bulky item collection as described in Section 6.1.8, CWS will collect u-waste and e-waste.

6.1.12 Roll-off Box and Temporary Processing
CWS is willing and able to provide permanent and temporary bin and roll-off container collection service upon request. Bins and roll-off containers will be provided to CWS by Distributors' Unlimited.

CWS will first utilize the South East Resource Recovery Facility (SERRF) which achieves 100% diversion while recovering heat value and converting this heat into renewable electricity. CWS will also utilize Puente Hills Material Recovery Facility (MRF), which is owned and operated by the County of Los Angeles to recover recyclable materials prior to landfill. CWS has a long standing relationship with the County of Los Angeles, which has a proven track record of processing mixed recyclables from businesses and residents. Non-recoverable material will be sent to the Chiquita Canyon Landfill.

SERRF (SWIS No. 19-AK-0083) is located at 120 Pier S. Avenue in the City of Long Beach. It is permitted to accept 1,380 tons per day. Puente Hills MRF (SWIS No. 19-AA-1043) is located at 13130 Crossroads Parkway South in the City of Industry. It is permitted to receive 4,400 tons per day. Chiquita Canyon Landfill (SWIS No. 19-AA-0052) is located at 29201 Henry Mayo Drive in the City of Castaic. It is permitted to accept up to 6,000 tons per day. See Section 7 of this proposal for more detail on these processing facilities.

6.1.13 SHARPS Collection
Consistent with the City's Draft Franchise Agreement, CWS will provide each residential dwelling unit, including multi-family and mobile homes, with the appropriate pre-paid postage mail back sharps collection service at no additional cost to the customer.

6.1.14 Valet Service
CWS will develop a valet service for eligible customers to move the customers' carts to and from the point of collection. Eligible customers must provide California OMV handicap credentials on an annual basis. CWS will work with the customer to ensure a smooth collection service. This service will be at no cost to the eligible customer.

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6.1.15 Low-Income Senior Citizen Discount
All qualifying customers will be offered a low-income senior discount of 10% off their automated residential cart service. Qualifying customers are those age 65 and older who also qualify for Southern California Edison's CARE Program.

6.1.16 Holiday Tree Collection and Recycling
Outside of the provided bulky item pickup service, CWS will provide holiday tree collection and recycling for four consecutive weeks following December 26th . The holiday trees will be taken to Oak Tree Worm Farm to be converted in mulch, soil amendments, and/or compost. Oak Tree Worm Farm (SWIS No. 19-AA-136) is located at 13326 Little Tujunga Canyon and is allowed to accept up to 250 tons per day of organic materials. The facility has adequate capacity to handle all potential organics from the City of Hawaiian Gardens. See Section 7 of this proposal for more detail on this processing facility.

6.1.17 Mulch Give-A-Way Program
Oak Tree Worm Farm will provide free mulch, soil amendment, and/or compost for at least two mulch give-a-way events per calendar year. CWS will provide all coordination and hauling services for the mulch, soil amendments, and/or compost.

6.1.18 Holiday Schedule
CWS will provide collection services schedule during an identified Holiday on the following non-holiday calendar day.

CWS will work with the customers to ensure for a smooth collection service during these Holidays.

6.1.19 Removal and Recycling of Existing Carts
When embarking on a change of service as large as this, it is crucial to be considerate of the community, the City, and the previously contracted hauler. The first step to ensuring a smooth transition is for CWS to meet with the current hauler. CWS will share its proposed cart and container delivery schedule with the current hauler, to allow the hauler to provide comment and feedback on any potential deficiencies or time gaps. This will help give the current hauler the guidance and timeline needed to organize the removal of their own carts.

If the current hauler fails to remove their own carts, CWS has an available transitional storage facility to store these carts immediately. CWS will offer this storage space to the current hauler to encourage a smooth, quick, and efficient transition .

CWS will develop a transition facility to store equipment, bin s, containers, and carts temporarily to minimize any delays in the proposed transition schedule and missed collections. This storage facility will aid in streamlining the transition process between haulers by providing adequate space for all the carts and bins required to service the City of Hawaiian Gardens. A temporary storage location will also reduce traffic by reducing the miles CWS vehicles must travel back and forth for collection equipment. Reducing traffic has compounded benefits including eliminating unnecessary wear and tear on City streets and reducing truck emissions (greenhouse gases).

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6.2 6.2.1
Residential "Optional" Collection Services
Organics and Food Waste Recycling
Commercial Waste Services will offer an optional organics and food waste recycling program to its residential customers. CWS will contract with Clements Environmental Corp. (Clements) to provide all organics progra m education, outreach, and waste characterization work. CWS, in collaboration with Clements, proposes the following for its food waste recycling program:

1. All residential customers will receive an invitation to participate in the optional food waste recycling program upon start of service, along with program-specific informational pamphlets (PEMs), and instructions on what materials are allowed and are not allowed in the cart. The program will utilize the existing residential 64-gallon green waste cart.

2. Prior to starting food waste collection services, a Clements account representative will visit the residential home to provide a one-on-one introductory presentation on food waste recycling, what to do, and what to expect.

3. On this initial site visit, the account representative will also conduct a foodwaste survey to determine an estimated foodwaste quantity and type from the enrolled household. This survey takes into consideration number of residents within the household, household grocery budget, and diet.

4. Residential customers enrolled in this program will be allowed to place their foodwaste materials in their green waste carts. Depending on the level of participation, a separate collection vehicle may service these accounts.

5. These organic materials will be delivered to Oak Tree Worm Farm to be processed into nutrient-rich compost through the vermicomposting process .

6. At least once a year, a Clements account representative will conduct a waste characterization study on the residential household's organics cart to assess the ratio of foodwaste to greenwaste, and percentage of contamination (e.g. non-organics).

7. At least one a year, Clements will facilitate a waste characterization study on the organic waste tipped at Oak Tree Worm Farm as part of this program to provide the City with information on the effectiveness and potential deficiencies of this program.

8. Residents enrolled in this program will receive quarterly PE Ms relating to organic and food waste recycling, relevant state regulations (e.g. AB 1826 and SB 1383), and any program progress reports.

6.2.2 Citywide Quarterly Clean-up Program
CWS will provide four (4) free Citywide Quarterly Clean -up events per year at no cost to the City of Hawaiian Garden. For Citywide Clean-up events in excess of the four annual events, please see Attachment B of this proposal for pricing estimates for the total cost for collection, recycling, and disposal services.

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6.3 6.3.1
Multi-Family Residential "Core" Collection Service
Bins and Boxes
Consistent with the City requirements, CWS will ensure that all bins and boxes be kept graffiti free at all times, and within four hours of visible or informed sighting, will touch-up or replace any bin or box.

Similar to CWS' residential cart execution plan in Section 6.1.1, CWS proposes the following multi-family execution plan:

2. During the initial carts, bins, and boxes distribution, CWS will designate a crew to deliver to 5,000 customers per day until all customers are services. This is the combined goal of all execution plans. Flatbed vehicles will be used to deliver carts, bins, and boxes.

3. All new bins or boxes (dumpsters) will be accompanied by a PEM (e.g. notice, flyer, or pamphlet) describing the City's new collection services. The PEM will contain, at a minimum :
• Purpose and proper use of each dumpster;
• Proper placement of dumpsters for collection;
• Recommended dumpster care;
• Collection schedule;
• Service guidelines and rules;
• Procedures for requesting additional and/or replacement dumpsters; and • CWS contact information for each multi-family unit including appropriate telephone numbers and email addresses

4. All dumpsters will be identifiable by a unique barcode with a corresponding serial number. Upon delivery of the containers and for each collection pick-up, these barcodes are scanned to keep records that each resident is serviced promptly and as scheduled. The barcode reader is equipped with internet access to communicate instantaneous with CWS headquarters' database and verify the customers' addresses.

5. The initial distribution team will file regular reports on the completion of each route segment to ensure full and proper dumpster distribution.

6.3.2 Multi-Family MRF Processing
CWS will deliver multi-family containers to the SERRF plant and Puente Hills MRF. SER RF processing qualifies for 100% diversion, while the Puente Hills MRF achieves 20% diversion for solid waste and 100% for comingled recyclable loads. Between these two processing plants, CWS will achieve at least 50% diversion for all collected multi-family waste materials.

6.3.3 Bulky Item Collection
As stated in Section 6.1.8, CWS proposes to offer fifty-two (52) bulky item pick-ups per year, for up to five items each pick up at no additional cost to the customer. This will include universal and electronic wastes.

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24 6. Work Plan and Methodology

6.3.4 Bulky Item Diversion
CWS is committed to achieving the maximum diversion from landfill, and will employ the full waste hierarchy of diversion until disposal is considered. Most bulky items will be sent to the Ace Diversion. Ace Diversion (SWIS No. 19-AA-1131) is located at 1530 Date Street in the City of Montebello. Ace Diversion can receive up to 175 tons of material per day. See Section 7 of this proposa l for more detail on this process ing facility.

6.3.5 Universal Waste & Electronic Waste
Both universal waste and electronic waste will be collected through the bulky item collection as described in Section 6.3.3.

6.3.6 Sharps Collection Program
Pre-paid postage mail back sharps collection service will be provided to each residential dwelling unit at no additional cost to the customer.

6.3.7 Holiday Tree Collection and Recycling
Outside of the provided bulky item pickup service, CWS will provide holiday tree collection and recycling for three consecutive weeks following December 25th as outlined in the RFP. Holiday trees will be taken to Oak Tree Worm Farm to be converted in mulch, soil amendments, and/or compost. Oak Tree Worm Farm (SWIS No. 19-AA-136) is located at 13326 Little Tujunga Canyon and is allowed to accept up to 250 tons per day of organic materials. The facility has adequate capacity to handle all potential organics from the City of Hawaiian Gardens. See Section 7 of this proposal for more detail on this processing facility.

6.3.8 Green Waste/ Organics Recycling Collection
To help the City meet the requirements of AB 1826, the mandatory commercial and multi-family organics recycling regulations, CWS will enroll al l multi-family businesses in an organics recycling program. With the help of Clements, CWS proposes the following for the multi-family organics recycling program :

2. In addition to the PEMs, all multi-family complex owners and residents will initially receive information about AB 1826 regulatory requirements. As new regulations are adopted, these customers will received updated information as applicable to their collection service.

3. Prior to starting food waste collection services, a Clements account representative will visit the multi-family complex to provide a one-on-one introductory presentation on food waste recycling, what to do, and what to expect.

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25 6. Work Plan and Methodology

5. Multi-family customers enrolled in this program will be allowed to place their foodwaste materials in their green waste carts. Depending on the level of participation, a separate collection vehicle may service these accounts.

6. These organic materials will be delivered to Oak Tree Worm Farm to be processed into nutrient-rich compost through the vermicomposting process .

7. At least once a year, a Clements account representative will conduct a waste characterization study on the residential household's organics cart to assess the ratio of foodwaste to greenwaste, and percentage of contamination (e.g. non-organics).

8. At least one a year, Clements will facilitate a waste characterization study on the organic waste tipped at Oak Tree Worm Farm as part of this program to provide the City with information on the effectiveness and potential deficiencies of this program.

9. Residents enrolled in this program will receive quarterly PE Ms relating to organic and food waste recycling, relevant state regulations (e.g. AB 1826 and SB 1383), and any program progress reports.

6.4 Commercial "Core" Collection Service

6.4.1 Bin Refuse Collection and Processing
Commercial Waste Services (CWS) will utilize Distributors' Unlimited to supply all collection bins (e.g. 2, 3, 6, 30, and 40 cubic yard bins) for commercial accounts. CWS will have sufficient collection bins in stock to create new recycling accounts for all commercial customers.

CWS proposes the following for the commercial bin execution plan:

1. CWS will work in cooperation with the current contracted hauler to minimize service disruption and ensure a seamless transition for City customers.

2. A variety of container trucks will be used to deliver these containers to each customer. Container trucks are designed to deliver the commercial containers without damaging the surface of the customer's property. a. The trucks are considered "light duty" and equipped with noise mufflers to not disturb residents.

If need be, these trucks can be used to pull out dumpsters from tight alleyways or other hard to service areas .

3. Depending on the commercial accounts' needs, CWS will use container storage trucks to deliver one dumpster at a time, or multiple containers simultaneously.

CWS strives to provide the safest, environmentally protective, and most efficient truck fleet possible by equipping collection vehicles with one or more of the following:
• "Pack at idle systems" and Engine Idle time limiter to reduce emissions • Automatic transmissions that reduce emissions and allow drivers to focus more on their surroundings and safety versus shifting gears
• Retarders to assist in braking.
• Larger than industry standard brake lining to improve overall braking performance City of Hawaiian Gardens - April 2018
26 6. Work Plan and Methodology
All CWS trucks and vehicles will be equipped with the following:
• Outfitted with Safety Equipment (e.g. back-up alarms and flashers) • Rear camera that relays images onto a monitor inside the truck cab to show the driver what is behind him in the truck's blind spot
All bins, equipment, and vehicles will subject to a routinely scheduled maintenance program and be kept in a "like new," safe, and clean operating condition throughout the term of the agreement. We accomplish this by using synthetic or semi-synthetic fluids that allow for extended oil drain intervals in engines, transmissions, differentials and hydraulic systems. The use of these fluids reduces the amount of virgin petroleum stock required as well as reduces the amount of used oils that are returned to the environment.

All collected materials will be sent to the appropriate processing facility to achieve maximum recovery and diversion from landfill.

6.4.2 Bins and Boxes
Consistent with City requirements, CWS will ensure that all bins and roll-off boxes be kept graffiti free at all times, and within four hours of visible or informed sighting, will touch-up or replace any bin or box.

Please see Section 6.3.1 for CWS' proposed execution plan for its bin and box program.

6.4.3 Missed Collection
If a customer experiences a missed pick-up and it is reported to CWS by noon, CWS will ensure the service is provided on the same day. If the missed pick-up is reported after 12:00 p.m., then CWS will provide the service the next business day.

6.4.4 Commercial Recycling Program
To achieve compliance with AB 341, all businesses will be offered both single-stream and comingled sourceseparated recycling services. CWS will implement a dynamic commercial recycling program, to ensure maximum customer participation, minimum bin contamination, and high landfill diversion. Clements Environmental Corp. (Clements) will provide all hands-on education, outreach, and waste characterization work. CWS proposes the following commercial recycling program:

1. All commercial businesses will receive an invitation to participate in a recycling program, in either or both single-stream or comingled recycling containers. Businesses will receive Public Educational Materials (PE Ms) about the different program types, benefits to the business, costs, and statewide recycling goals.

2. Any customer who elects to implement an on-site recycling program, will be provided the service of their choosing. Upon or after delivery of the bin, a CWS representative will help each business set up best recycling practices focused around three components : a) bin care; b) business care; and c) staff care. a. Bin Care - A Clements representative will provide PE Ms and in-person guidance on bin placement, bin maintenance, and bin labeling. CWS contact information will be provided incase the customer needs assistance or bin repair.
b. Business Care - The Clements representative will provide PEMs that the business can post in employee common areas, and near waste receptacles to aid in educating staff on proper recycling separation practices.

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6. Work Plan and Methodology
Staff Care - Upon coordination with the business, Clements will provide one annual on-site staff training session to any business enrolled in this recycling program at no additional cost to the customer. Training sessions will include a mixture of the following educational tools :
demonstrations, videos, and open forum discussion.

3. All recyclable material recovered from this program will be taken to the SERRF plant, or the Puente Hills MRF.

4. At least once year per, Clements will perform a waste characterization study on one load of recyclable material from the City's commercial recycling program to determine the percentage of contamination.

5. Upon request, Clements will offer one annual waste characterization study to each commercial customers.

This will help businesses understand their recycling practices strengths and weaknesses.

6. Businesses enrolled in this program will receive quarterly PEMs relating to recycling, relevant state regulations, and any program progress reports.

7. CWS will coordinate with Clements on program implementation, success, and deficiencies. All records will be maintained for review by the City.

6.4.5 Organics Recycling Program
In compliance with AB 1826, CWS will evaluate each commercial business to determine the estimated solid waste and organic waste generated per week. CWS will compare this waste study with the current collection services to assess which businesses are currently in compliance with these regulations, and which businesses to target for program implementation. CWS will complete this assessment as expeditiously as possible to understand the City's commercial businesses' waste generation.

Consistent with the requirements of AB 1826, all businesses which generate eight (8) cubic yards or more of solid waste, or four (4) cubic yards or more of organic waste per week will be offered organic waste recycling services.

Starting January 1, 2019, all businesses which generate four (4) cubic yard or more will be offered organic waste recycling services.

CWS proposes to offer all businesses organic waste recycling services, but will target the businesses as described above. Clements will provide all education, outreach, and waste characterization work. CWS proposes the following organics recycling program :

2. In addition to the PEMs, all businesses will initially receive information about AB 1826 regulatory requirements. As new regulations are adopted, these customers will received updated information as applicable to their collection service.

3. Prior to starting food waste collection services, a Clements account representative will visit the business to provide a one-on-one introductory presentation on food waste recycling, what to do, and what to expect.

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6. Work Plan and Methodology
On this initial site visit, the Clements account representative will also conduct a foodwaste survey to determine an estimated foodwaste quantity and type from the enrolled business. This survey takes into consideration number of persons within the business, number of work shifts, and business operational hours.

5. Businesses enrolled in this program will be provided a 64-gallon or 96-gallon green waste cart and be allowed to place their foodwaste materials in this green waste carts. Depending on the level of participation, a separate collection vehicle may service these accounts.

6. These organic materials will be delivered to Oak Tree Worm Farm to be processed into nutrient-rich compost through the vermicomposting process.

7. At least once a year, a Clements account representative will conduct a waste characterization study on the business' organics cart to assess the ratio of foodwaste to greenwaste, and percentage of contamination (e.g. non-organics).

9. Businesses enrolled in this program will receive quarterly PE Ms relating to organic and food waste recycling, relevant state regulations (e.g. AB 1826 and SB 1383), and any program progress reports.

6.4.6 Commercial AB 341 and AB 1826 MRF Processing
For any businesses that do not enroll in either the commercial recycling program or the organics recycling program, but are subject to AB 341 and AB 1826, CWS will ensure this was is processed at a MRF to achieve at least 50% landfill diversion.

Third Party Recycling
If the business uses a third-party recycling service, then CWS will obtain evidence of this service and provide to the City.

If the business does not use a third-party recycling service, and refuses to implement the required programs, then the business will be charge a MRF processing and recovery fee consistent with the City's Maximum Customer Rates.

6.4.7 Temporary Bin and Roll-Off Box Services
Similar to the service described in Section 6.1.10, CWS will provide temporary bins, roll -off box service, and/or construction and demolition boxes to residential and commercial customers w ithin 48 hours of request (not including weekends or holidays).

Temporary Bin and Roll-Off MRF Processing
Similar to the service described in Section 6.1.12, CWS is willing and able to provide permanent and temporary bin and roll-off container collection service upon request. Bins and roll-off containers will be provided to CWS by Distributors' Unlimited.

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CWS will first utilize the South East Resource Recovery Facility (SER RF) which achieves 100% diversion while recovering heat value and converting this heat into renewable electricity. CWS will also utilize Puente Hills Material Recovery Facility (MRF), which is owned and operated by the County of Los Angeles to recover recyclable materials prior to landfill. CWS has a long standing relationship with the County of Los Angeles, which has a proven track record of processing mixed recyclables from businesses and residents . Non-recoverable material will be sent to the Chiquita Canyon Landfill.

See Section 7 of this proposal for more detail on these processing facilities .

6.4.8 On-Call Bulky Item Collection
At the start of service, CWS will inform the commercial business of the available on-call bulky item pick-up collection services. All businesses will receive PE Ms describing this service and how to utilize it.

6.4.9 On-Call E-Waste and U-Waste Recycling Collection
Similar to the Residential and Multi-Family bulky item collection services, CWS will allow e-waste and u-waste to be collected in the commercial bulky item pick-ups.

6.4.10 Missed Collection
Please see Section 6.4.3.

6.4.11 Locking Bins
CWS shall provide locking bin service consistent with the approved City rates.

6.5 Construction and Demolition Debris

6.5.1 Bins and Boxes
Consistent with City requirements, CWS will ensure that all bins and roll-off boxes be kept graffiti free at all times, and within four hours of visible or informed sighting, will touch-up or replace any bin or box.

Please see Section 6.3.1 for CWS' proposed execution plan for its bin and box program.

6.5.2 Missed Collection
If a customer experiences a missed pick-up and it is reported to CWS by noon, CWS will ensure the service is provided on the same day. If the missed pick-up is reported after 12:00 p.m., then CWS will provide the service the next business day.

6.6 Green Waste Final Disposition (All Sectors)
All collected greenwaste from the City of Hawaiian Gardens will be sent to either Oak Tree Worm Farm, or the SER RF plant. Oak Tree Worm Farm will process the greenwaste into mulch, soil amendments, and compost through chipping, grinding, and vermicomposting activities. The SERRF plant achieves 100% diversion through its processing City of Hawaiian Gardens - April 2018
30 6. Work Plan and Methodology
system, and recovers heat to produce renewable energy. Between these two facilities, CWS is confident it will be able to achieve the maximum diversion credit for the City.

As outlined in this proposal, CWS will conduct annual waste characterization studies to evaluate programs' success and deficiencies. One of the main obstacles with regards to recycling is contamination. CWS plans to implement an interdisciplinary approach to the education and outreach for the City's customers across all accounts: residential, multi-family, commercial, and construction and demolition debris. Through active public education and technical waste audits, CWS will be able to provide the City with its monitoring reports and program plans.

6.7 City Facilities and Special Collection
Commercial Waste Services (CWS) will provide all City facilities with solid waste and recycling collection services at no charge. On-call e-waste, u-waste, and green waste collection will also be provided at no charge.

6.7.1 Special Events
CWS will provide, at no cost to the City, solid waste and recycling services for the current twelve (12) special annual events. CWS will coordinate with City staff on date, time, and location as well as preferred boxes, bins, or cardboard box receptacles to ensure a successful event. Pending City approval and input, CWS anticipates the following special event execution plan :

1. City to provide CWS with anticipated date of the events when events are tentatively scheduled.

2. CWS will work with City to identify event details as related to solid waste generation:
• Lot size of event (e.g. 20,000 square-foot building; football field, etc.) • Time duration of event
• Number of anticipated recipients
• Number of anticipated vendors (e.g. food and drink vendors, hydration stations, snack giveaways)

3. Based on event information and City input, CWS will work with the City to determine the appropriate number and size of trash and recycling receptacles. If the team anticipates a high rate of foodwaste or other compostable organics, then CWS will also provide an organics waste receptacle.

4. CWS will provide the agreed upon receptacles (i.e. cardboard box receptacles, bins, or roll-offs) and have extra receptacles in stock to supply additional receptacles as needed, or to replace filled receptacles.

5. CWS will coordinate with the event planners to identify possible areas that CWS can participate in the event, either through CWS hosting an informational booth, sponsorship, or on-site CWS representative(s) to help with waste and recyclable sorting. This additional services will be provided at no cost to the event.

6. When the event has ended, CWS will provide event clean-up services to patrol for loose litter and remove receptacles. CWS will work with the City and event planners to coordinate the clean -up time and responsibilities (i.e. break down of booths, vendor clean-up, etc.). As necessary, CWS will provide vendors with event clean-up guidelines.

7. All collected waste will be sent to a process ing facility for maximum diversion . All solid waste and recyclables will be sent to either the SERRF Plant or Puente Hills MRF.

City of Hawaiian Gardens - April 2018
31 6. Work Plan and Methodology
• If organic waste receptacles are provided at the special event, then CWS will perform one random load check to assess the amount of contamination in the organic waste receptacles. When the level of non-organic contamination is deemed acceptable, all organic waste collected will be sent to Oak Tree Worm Farm for further processing. When the level of non-organic contamination is deemed unacceptable (e.g. too many recyclables), all organic waste collected will be sentto the SERRF Plant or Puente Hills MRF for further processing.

8. On an annual, or as requested basis, CWS will provide the City with data collected from these events.

6.7.2 Large Venue and Event Recycling
As described above in Section 6.7.1, CWS will work with event planners of large venue and special events to identify waste needs. In addition, CWS will assist these events in ensuring compliance with applicable recycling regulations such as AB 2176.

6.7.3 Abandoned Item Collection
CWS will remove any items left in the City's right-of way within one business day of notification. CWS is committed to achieving the maximum diversion from landfill, and will employ the full waste hierarchy of diversion until disposal is considered.

6.7.4 Additional Collection Service Requirements
Per the RFP, CWS agrees to provide all additional collection service requirements .

6.7.5 On-Call E-Waste and U-Waste Recycling Collection
CWS will provide on-call collection services for both universal waste and electronic waste items from any City facility.

6.8 Waste Diversion and Disposal Reporting Requirements CWS will maintain accurate records of all data related to this proposal including, but not limited to, the education, collection, diversion, and disposal services. CWS will ensure that its records are consistent with State and local reporting requirements.

Monthly and quarterly reports shall be provided to the City in a timely manner and consistent with the requirements as outlined by the City. CWS will coordinate with the City on the first monthly and quarterly reports to ensure all necessary data is included. Per request at any time during this contract, CWS will provide the City with a copy of its records and reports on any of the implemented programs within the City.

City of Hawaiian Gardens - April 2018
32 7. Disposal & MRF Facilities

7. Disposal & MRF Facilities
Facility Descriptions Required in Proposal
CWS will utilize internally owned and operated facilities in addition to Los Angeles County Sanitation Districts' facilities. What sets CWS apart from other organizations is tour unique combination of utilizing a Processing Facility, often referred to as a Material Recovery Facility (MRF) or Waste to Energy Facility, along with a commitment to educating residents and businesses to properly source separate their waste to optimize diversion credits. With these efforts, CWS is confident that it will be able to meet and exceed AB341 and AB1826 requirements prior to the anticipated contract start date. Actively working towards a common goal engaging residents and businesses alike will help the city succeed in its plans to perform as efficiently and resourcefully as possible
City of Hawaiian Gardens -April 2018 33

7. Disposal & MRF Facilities
Processing Facilities
i. Commodity/Materials to be Residue, Comingled Recyclables, & Green Waste delivered to each facility
ii. Diversion rate for each Residue- 20%
waste stream Comingled Recyclables - 100%
II Green Waste - 100%
Puente Hills Materials Recovery Facility (MRF)
13130 Crossroads Parkway South
iii. The name, address, and City of Industry, CA 91746
type of facility (562) 908-4288
Monday - Saturday 6:00 a.m. - 5:00 p.m.

Material Recovery Facility (Commingled Debris - Greenwaste) iv. Facility Solid Waste
Information Systems (SWIS) 19-AA-1043
Number
v. Statement regarding any
relationship between the
proposer and the facility See Attached Letter
owner/operator
Tons Per Day Accepted 4,400
Contact Person Bob Asgian
City of Hawaiian Gardens -April 2018 34

7. Disposal & MRF Facilities
i. Commodity/Materials to be delivered to each facility Residue ii. Diversion rate for each waste stream
Residue - 100%
SouthEast Resource Recovery Facility
(SERRF}, Long Beach
120 Pier S Avenue
Long Beach, CA 90802
iii. The name, address, and type of facility (562) 570-7840 Monday - Friday: 6:00 a.m. - 5:00 p.m.

Saturday: 6:00 a.m. - 12:00 p.m.

Sunday: Closed
Waste to Energy Facility
iv. Facility Solid Waste Information Systems (SWIS) Number 19-AK-0083 v. Statement regarding any relationship between the proposer and See Attached Letter the facility owner/operator
Tons Per Day Accepted 1,380 Tons Per Day
Contact Person Michele York
SER RF is a permitted waste to energy facility owned and operated by the Sanitation Districts of Los Angeles County. SERRF waste to energy facility is a great tool to help the city of Hawaiian Gardens optimize diversion goals. It is a solid waste management facility that uses mass burn technology to reduce the volume of solid waste by about 80%, while recovering electrical energy. SER RF processes an average of 1,290 tons of municipal solid waste each day and generates enough power each year to supply 35,000 residential homes with electricity. Although CWS does not own or manage Southeast Resource Recovery Facility (SERRF), Long Beach, from years of experience in waste management, we have developed relationships with various companies who excel in their fields such as described above.

City of Hawaiian Gardens -April 2018 35

7. Disposal & MRF Facilities
i. Commodity/Materials to be C&D (Construction & Debris) delivered to each facility
ii. Diversion rate for each
waste stream C&D- 87%
Ace Diversion :,
1530 Date St
Montebello, CA 90640
iii. The name, address, and
type of facility (323) 728-9554
24 Hours A Day 7 Days Per Week
Construction and Demolition, Bulky Item, and Off Hour Emergency Service Facility
iv. Facility Solid Waste
Information Systems (SWIS} 19-AA-1131
Number
v. Statement regarding any
relationship between the
Owned by Managing Partners of Commercial Waste Services proposer and the facility
owner/operator
Tons Per Day Accepted 175 Tons
Contact Person Albert Kanoian
Ace Diversion is a permitted Construction & Demolition Recycling Facility located in the city of Montebello. Ace Diversion processes Wood, Drywall, Steel, Aluminum, Plastic, Cardboard, Paper and Styrofoam. Ace Diversion operates in a fully enclosed 36,000 sq foot building. Currently Ace Diversion is able to maintain a diversion rate greater than 85%. All construction and demolition debris from the city of Hawaiian Gardens will be scheduled to be delivered to this facility. Ace Diversion will be the primary location Construction and Demolition Debris as well as bulky items will be taken to. Ace Diversion will also accommodate CWS for any emergency services with its 24/7 operating hours. CWS owns and manages 100% of Ace Diversion.

City of Hawaiian Gardens -April 2018 36

7. Disposal & MRF Facilities
i. Commodity/Materials to be Organic delivered to each facility ii. Diversion rate for each
waste stream Organic - 100%
Oak Tree Worm Farm
iii. The name, address, and 13326 Little Tujunga Canyon Road type of facility (818) 890-9569
M-Sa 6:00 am - 5:00 pm
Food Waste, Manure Facility
iv. Facility Solid Waste
Information Systems (SWIS} 19-AA-1136
Number
v. Statement regarding any
relationship between the Commercial Waste has a long standing relationship with Oak Tree Worm Farm to proposer and the facility process its Organic Materials. owner/operator
Tons Per Day Accepted 150
Contact Person Haig Matosian
Vermicompost Is the most environmentally friendly process to process food waste. It does not require the use of any electricity or gas. Worm composting is using worms to recycle food scraps and other organic material into a valuable soil amendment called vermicompost, or worm compost. Worms eat food scraps, which become compost as they pass through the worm's body. Vermicomposting is an all organic process allowing the city to truly be green. This facility will help the city of Hawaiian Gardens to be in compliance with AB1826.

City of Hawaiian Gardens -April 2018 37

7. Disposal & MRF Facilities
Disposal Facilities
i. Commodity/Materials to be Residue delivered to each facility ii. Diversion rate for each waste
stream Residue -0%
Chiquita Canyon Landfill
29201 Henry Mayo Dr.
iii. The name, address, and type Castaic, CA 91384
of facility (661) 257-3655
4:00am - 5:00 pm
Non Hazardous Landfill
iv. Facility Solid Waste
Information Systems (SWIS) 19-AA-0052
Number
v. Statement regarding any
relationship between the
See Attached
proposer and the facility
owner/operator
Tons Per Day Accepted 6,000
Contact Person Mike Dean
Commercial Waste Service does not intend to utilize Chiquita Canyon Landfill. We have listed the facility as a backup facility if for any reason the listed facilities have temporary or permanent issues where they would not be able to accept waste from the City of Hawaiian Gardens.

City of Hawaiian Gardens -April 2018 38

8. Schedule of Service
Residential Collection:

Option 1 (recommended)
All routes are analyzed to determine the most efficient and effective schedule for both CWS and the Cities we service. Based on our recent evaluation, CWS proposes the following revised schedu le. All residential customers will be transitioned to a 4 day per week Service (MTWF). Thursdays have been deliberately excluded to avoid any interference with the street sweeping services that occur on those days. CWS also recommends that we assign a single driver to the same neighborhoods in order to provide a more personalized service for residents as well as a familiarity for the driver to the area that will develop over time. In our professional experience, doing so allows drivers to adjust their routes as time progresses to adapt to the neighborhood's needs and provide the residents with the best service possible.

With vehicles present in the area so frequently, bulky item pick-ups and additional (non-scheduled) pickups are made easier. In doing so, abandoned bulky items will not be an issue, which as of late have become a significant issue for many cities in the greater Los Angeles area.

Additionally, in spreading out the service to multiple days per week, fewer trucks are required to service the city allowing for those resources to be allocated in other areas as needed.

Su
X
M
7:00am -
5:00pm
*Above is residential schedule
Option 2
T
7:00am -
5:00pm
w
7:00am -
5:00pm
Th
X
F
7:00am -
5:00pm
Sa
make-up
day
Alternatively, CWS proposes maintaining the current schedule to provide residential service on Wednesday for residential. Three (3) carts will be delivered to each resident and all will transition to an automated service system. **CWS proposed schedule of services is only a recommendation. All final decisions are left to the discretion of the City.

Holiday Schedule:

CWS Observes the following holidays:

Memorial Day
July 4th
Labor Day
Thanksgiving Day
Christmas Day
New Year's Day
Should said holidays fall on any of the above revised schedule pickup weekdays (MTWF), service will be suspended on that day and resumed on the following business day. In addition, each area's designated driver will conduct a "make-up" pick-up (typically on the Saturday following the holiday).

City of Hawaiian Gardens - April 2018
39 8. Schedule of Service
Commercial Collection:

CWS analysis of the current commercial collection schedule has determined that it fits the City's needs as well as the needs of CWS best. CWS proposes to maintain the current schedule with no changes.

Su
7:00am -
5:00pm
M
7:00am -
5:00pm
T
7:00am -
5:00pm
City of Hawaiian Gardens - April 2018
w
7:00am -
5:00pm
Th
7:00am -
5:00pm
F
7:00am -
5:00pm
Sa
7:00am -
5:00pm
40 9. Equipment List

9. Equipment List
Make Peterbilt Peterbilt Peterbilt
Model 320 320 320
Year 2014 2015 2016
Mileage 63,009 48,911 47,963
Vehicle Id# 3BPZL20X9EF237716 3BPZL20X7FF298354 3BPZL20X4GF101593 Fuel CNG CNG CNG
Waste Stream Residential Trash Residential Trash Residential Green/ Recycling
Make Peterbilt Peterbilt Peterbilt
Model 320 320 320
Year 2017 2017 2017
Mileage 29,402 30,901 32,716
Vehicle Id# 3BPZLH0X2HF107980 3BPZLH0X2HF107981 3B PZLH0X2HF107982 Fuel CNG CNG CNG
Waste Stream Commercial Trash Organic Waste Commercial Recycling City of Hawaiian Gardens - April 2018
41 10. Employee Safety and Training
Fleet Safety Management Program
Applicability:

This program applies to all employees of Commercial Waste Services who drive as a function of their employment.

Purpose and Scope:

The purpose of the Fleet Safety Management Program is to prevent vehicle accidents; prevent injuries to employees and the public, while also protecting Commercial Waste Services assets and reputation .

To drive safely is the responsibility of every driver. This means drives defensively; anticipating the mistakes, actions, recklessness, or absentmindedness of pedestrians or other drivers; and being prepared at all times to do everything a professional driver can do to prevent an accident.

Commercial Waste Services requires well-trained, alert drivers who conduct themselves at all times in a manner that will reflect well upon the company and the driver.

Drivers are required to observe all rules and procedures outlined in this program at all times.

Implementation:

Ruben Hernandez is the company's fleet safety supervisor. Ruben will be responsible for the implementation and maintenance of the fleet safety program. The fleet safety supervisor will be responsible for training new and existing drivers at regular determined intervals; maintaining CDL and DOT files; they will also be responsible for completing timely accident investigations and implementing any necessary corrective actions. The fleet safety manager will also communicate with drivers, mechanics, and senior management on matters related to fleet safety.

City of Hawaiian Gardens - April 2018
42 10. Employee Safety and Training
Requirements:

A. Conditions of Employment

1. Qualifications for Drivers
To qualify for a driving position drivers must meet the following conditions:
a. Be at least 21 years old to operate a commercial vehicle, and at least 25 years old if operating a truck and trailer combination .
b. Must be able to read and speak English, and write legibly. c. Have a current Commercial Driver's License (CDL) with the required endorsements for the work to be performed.
d. Be able to drive a vehicle safely, be in good health, and be physically able to perform all duties of a driver. For CDL drivers, before employment and as required thereafter, drivers must pass the physical examination prescribed by the Department of Transportation (DOT). e. Know how to safely load and secure cargo.
f. Provide ongoing notification of all motor vehicle violations. A driver convicted of a traffic violation must notify the fleet safety supervisor immediately.
g. Have knowledge of and adhere to company rules, DOT safety regulations, and state and municipal traffic laws whenever driving company vehicles or personal vehicles for organization business . h. Have in their possession while driving company vehicles a valid and properly endorsed license from their state of residence and, for CDL drivers, a valid medical certificate. i. Must advise the company by the next business day after receiving notification of a loss of privileges to operate a commercial vehicle or being disqualified from operating a commercial vehicle.
j. Must pass a pre-employment drug-screen and participate in the company's ongoing drug-testing program.
k. CDL drivers must pass a road test prior to employment.

City of Hawaiian Gardens - April 2018
43 2.

10. Employee Safety and Training
Employment Practices
a. Potential new-drivers sha ll be screened with a pre-hire checklist prior to completing the formal application . A decision to al low app lication will be based on:
• Driver experience
• Previous employm ent
• Driving record
• Reference checks from previous supervisory personnel
b. Driver applicants will be required to provide a DMV print-out that is not more then 10-days old; print-out must include a 10-year history. Both personal and commercial records will be reviewed. c. All drivers shall be qualified according to the Motor Carrier Safety Regulations. All documents will be kept in the employee's personnel file .

3. Driver Pre-Qualification
All driving records are rated in accordance with the Safety Rating Plan outlined below. All drivers are classified by driving experience and motor vehicle records for both personal and commercial driving records for the past ten years as availab le.
a. All drivers are rated by taking into account their driving record which includes:
• Motor Vehicle Records (MVRs)
• Number of years of driving experience
• Driving experience in sim ilar vehicles to be used
b. Points are assigned as follows :
• Moving violations 1 point each
• First preventable accident 1 point
• Subsequent preventable accident 2 points
• Subsequent moving violation 2 points
• Driving with suspended license 2 points
• Driving without insurance 2 points
• Negligent driving 2 points
• Improper or erratic lane changes 2 points
• Major violation 6 points
- Driving under the influence of drugs or alcohol
- Hit and run
- Reckless driving
- Refusal for drug or alcohol testing
- Ticketed offences involving a fatality
- Evading a police officer
City of Hawaiian Gardens - April 2018
44 C.
d.
•
•

10. Employee Safety and Training
Preferred Drivers and Under Review Drivers:

A driver with "O" points is preferred .

A written notification will be given to any driver with points and they will be notified in writing that they are subject to frequent review.

Excluded Drivers are those with six or more points and they are excluded from operating company vehicles or operating personal vehicles for company business .

4. Excluded Driver Procedure
This procedure has been established to gain more knowledge of the excluded driver problem and to provide a course of action which will effectively manage the problem. The intent is to treat all excluded drivers in a fair and consistent manner.
a. Following the normal driver rating process, each excluded driver will be monitored until their motor vehicle record (MVR) is upgraded to an approved status or they are no longer involved in the program.
b. A copy of each excluded drivers MVR will be placed in a special file for all excluded drivers. c. Once each quarter a new MVR for each driver in the excluded file will be ordered and reviewed for additional violations. This will be done on or near the first day of January, April, July, and October.
d. Personnel at the six-point level will remain excluded.

5. Driver Supervision
a. Driving records will be reviewed as outlined above.
b. All vehicle accidents will be reviewed by an Accident Review Committee to determine preventability. The involved driver will be advised of the decision and subject to a job performance review with management.
• A preventable accident is any accident in which the driver failed to do everything that could have reasonably been done to prevent the accident.
• A non-preventable accident is one in which the driver did everything he could reasonably have done to foresee the conditions leading to the accident and took suitable safeguards. (see Appendix A).
c. Drivers will be monitored based on safety instruction provided in driver meetings and as outlined in this program. Driver evaluations (ride-along and ride-behind) will also be done on a regular basis by management using the following targeting techniques : (see Appendix B) • Previous driver observations
• Condition of vehicle
• Driver Report Systems or third-party reports
• Drivers with MVR activity
• Reports of unsafe acts
• Incidents
• Vehicle condition reports
City of Hawaiian Gardens - April 2018
45 10. Employee Safety and Training
• New drivers
Driver recognition will be provided to excellent drivers. d. Supervisory staff is responsible for ensuring that the maintenance of the equipment is prompt and comprehensive .

6. Probationary Period
All employees will begin a probationary period on the first day of employment in accordance with the Employment Handbook. The probationary period is a trial period during which a new employee's job performance is carefully observed by the supervisor. Probationary employees may resign or may be terminated for any reason without notice. An employee who successfully completes the probationary period becomes a regular employee and will be given a formal written evaluation at that time.

All regular employees are subject to disciplinary action if there are reasonable grounds to believe they:
• Violated work safety requirements or procedures, or violated a standard of behavior. • Failed to perform in a satisfactory manner.
• Have been involved in conduct which could result in an adverse effect.

The disciplinary action will be based on employee's conduct, past record, length of service, and surrounding circumstances . A supervisor may start the disciplinary process with informal counseling, oral or written warnings, probation, demotion, or suspension in accordance with our Employment Handbook.

Matters pertaining to faulty or below average operation will be discussed with drivers in a manner that will attempt to correct the problem and teach proper procedures. Staff will, at all times, be given an opportunity to present their version of such situations.

Warning notices will be given personally to driving employees for failure to heed and carry out organization operating rules. We believe that safety is a byproduct of doing the job correctly.

City of Hawaiian Gardens - April 2018
46 10. Employee Safety and Training
B. Employee Training

1. New Employee Training
a. All new drivers will be required to complete the Smith System's Defensive Driving Course which can include classroom, on line, or on-road training. b. All training will be conducted by either the fleet safety supervisor, or another designated employee who has completed the Smith System's Train-the-Trainer Course.
c. Training content, topics, and learning objectives will follow the Smith System outline.
d. All training will be documented and maintained in employee file.

2. Existing Employee Training
a. Drivers will be evaluated annually by the fleet safety supervisor or designated employee who has completed the Smith System Train-the-Trainer Course. Any driver who does not obtain a satisfactory rating will be required to complete the Defensive Driving Course again as a refresher.
b. All employees will be required to participate in monthly driver safety meetings.

These meetings are used to communicate health and safety topics relative to commercial drivers. Topics will be determined by the fleet safety supervisor.

C. Fleet Policies

1. Unauthorized personnel in a company owned vehicle is prohibited unless authorized in advance by a member of senior management.

2. You must be clean and dress as neatly as the nature of your work will permit. A neat appearance helps maintain a positive public and customer image.

3. Vehicles are to kept clean; this includes mirrors and windows.

4. We encourage driver suggestions that may improve safety, service, or working conditions.

5. Safety must always be your first priority. Employees will comply with all safety laws. It is the responsibility of each of us to ensure that our company operates safe equipment on our highways. Additionally, we must carry out assigned duties in a safe manner.

6. Employee safety responsibilities:
a. Observe all company safety and health rules and apply the principles of accident prevention in your day to day duties.

City of Hawaiian Gardens - April 2018
47 b.

10. Employee Safety and Training
Report any job related injury, illness, or property damage to your supervisor immediately. c. Report any hazardous conditions and unsafe acts to your supervisor promptly. d. Follow all hazard-warning and no smoking signs.
e. Keep all emergency equipment such as fire extinguishers, etc. clear and accessible. f. Do not report to work under the influence of alcoholic beverages or drugs. Report to your supervisor any medical limitations or prescription or over the counter medications that could influence driver attentiveness. Do not use alcoholic beverages or drugs while on organization premises or when conducting organization business. All violations will result in immediate disciplinary action.
g. Operate only the equipment for which you have been properly trained and observe the safe operating procedures for that equipment.
h. Follow proper lifting procedures at all times.
i. Check trailer hubs for heat and grease when checking tires. j. Actively support and participate in the company's efforts to provide safety and health programs. k. Seatbelts must be used whenever driving a company vehicle.

I. Never tow or push any company vehicle without authorization from a supervisor. m. No vehicle operated under our company's authority shall exceed posted speed limits. In no case shall your speed exceed that which is safe for the existing operating conditions. n. A pre-trip inspection will be made at the start of each shift to ensure that both tractor and trailer are in safe operating condition . A post-trip vehicle report is required and is to be turned in to Dispatch. Dispatch is responsible for ensuring that all work is completed as needed for safe operation the following day or, if needed, to arrange for the use of an alternate vehicle. o. Avoid traveling in the far left-hand lanes; use these only to pass . Drive in the right-most lanes. p. Respect your equipment:
• Read, understand, and follow all owners' manuals.
• Never exceed the equipment's published limitations of weight, speed, etc. • During freezing weather, check and recheck tires for free-rolling action to avoid skidding tires by frozen brakes in icy road conditions.
• A worn or cammed-over brake can also cause tires to skid resu lting in tire damage or worse. • If there are adverse weather conditions, check with management to receive instructions. • As needed, ensure that vehicles are chained and that chains are in excellent, ready-to-use condition. Carry chains during specific months appropriate for the area. • Carry all appropriate winter gear and communication devices in the vehicle .

City of Hawaiian Gardens - April 2018
48 7.

10. Employee Safety and Training
Safe Driving Requirements
a. A defensive driver is defined as one who is careful to commit no driving errors, who makes allowance for the lack of skill or improper attitude on the part of another driver, and who does not allow hazards of weather and road conditions or the action of pedestrians and other drivers to involve him in an accident or confrontation. They keep continually on the alert, recognize an accident-producing situation far enough ahead to apply the necessary preventive action, and concede the right-of-way when necessary to prevent an accident. b. The maximum speed limit is the posted limit when conditions permit. Your speed at all times shall be reasonable and prudent with due consideration given to weather, other traffic, conditions of the road, and intersecting side roads or highways. Do not exceed posted limits. Legal speed limits must be obeyed in all areas. Any driver receiving a citation for speeding will be given a correction notice that will contribute to the point system and they will receive appropriate disciplinary action. School zones and playgrounds rate a special warning for governing your speed. Also reduce speed at times of poor visibility and hazardous conditions.

If operating a heavy vehicle, always control your downgrade speed. The company requires drivers of heavy or loaded trucks to use a maximum of 30 mph on all severe grades. When empty or loaded light use your own discretion obeying all posted speed limits and maintain control of the vehicle at all times. Adhering to the speed limit is important in terms of reduced traffic citations, insurance rates, maintenance costs, tire wear, and fuel consumption. c. Never, under any circumstance, attempt to pass another vehicle at an intersection, on a hill, on a curve, or near a railroad crossing. Under no circumstances take a chance in passing when your view of the thoroughfare is totally or partially blocked. Due care in passing should be the watchword at all times, as it is difficult to estimate the speed of an approaching vehicle. When in doubt, do not pass.
d. Turning. At intersections, reduce your speed and use your mirrors to see that your vehicle is clearing the corner. Give sufficient advanced warning of your intentions.

Right hand turns should be made from the farthest right-hand lane if possible.

Double check mirrors and watch for pedestrians, objects, and other vehicles. e. Stopping and parking on the roadway. If it is at all possible, pull off on a suitable surface out of the line of traffic. Never stop or park your vehicle on the traveled portion of the highway. If you find it impossible to stop off the highway or entirely out of the lane of traffic, every effort must be made to leave as much of the roadway clear for other traffic. Turn on flashers and place emergency warning devices at once. Use a safety vest and assume oncoming vehicles do not see you.
f. Stopping and parking for routine stops. On all routine tire checks, coffee stops, etc., choose a place that has suitable off-road parking that will give your vehicle ample protection from being hit by highway traffic. Always make sure the ground you travel on will support the weight.

City of Hawaiian Gardens - April 2018
49 10. Employee Safety and Training
g. Parking on hills and inclines. If, in an extreme emergency, you find it necessary to stop or park on an incline, in addition to setting your parking brake and putting your vehicle in park or gear, use all other possible precautions . When broken down while heading up hill, put the vehicle in first gear and set chocks. h. Striking fixed objects. In handling your vehicle on the highway, in city traffic, and at loading and unloading spots, remember that striking any fixed object such as bridges, abutments, parked cars, loading docks, overhead pipes, or fire hydrants is classified as the fault of the driver. These events must be reported immediately. i. Passing or meeting a school bus . When approaching a school bus, be on guard at all times for signals of intention to either discharge or pick up school children.

Most states have laws requiring either red blinking signals or manually controlled stop signs on buses for signaling a stop. Be on the alert for the actions of these school buses. It is illegal to pass, in either direction, a school bus which is stopped to pick up or discharge passengers . When in doubt, stop. j. Following other vehicles. Always keep ample distance between yourself and the next vehicle except when it becomes necessary to pass. In following other vehicles, you must operate at a distance that will enable you to make a smooth complete stop under any emergency. Adequate following distance applies to city driving as well as rural traffic.
k. When preparing to stop, always check the position of possible vehicles behind you . Make it a habit to reduce your speed soon enough so that the driver behind you will have no doubt as to your intentions. This not only prevents accidents, but reduces excessive tire and brake wear.

I. Pedestrians. You have no right-of-way insofar as pedestrians are concerned.

Legally, they may walk on either side of the road, they can cross at intersections, and they can pop out from behind a parked car on a busy city street. Never take it for granted that they see you.
m. Use of cellular telephones and other key-type devices is not allowed while operating any vehicle.

City of Hawaiian Gardens -April 2018
50 10. Employee Safety and Training
D. Accidents

1. YOU MUST REPORT EVERY ACCIDENT IMMEDIATELY; REGARDLESS OF HOW MINOR.

2. In the case of an accident, do not discuss fault and contact your supervisor as soon as possible. Be specific as to location, time, extent of injury and damage, conditions of cargo, and where you can be reached.

3. Park safely and set out warning devices.

4. Prevent the moving of injured persons unless absolutely necessary.

S. Get the names of any witnesses. If a witness refuses to give their name, record the license number of their vehicle. Regardless of the facts, admit nothing, promise nothing, and do not argue. Give your name and the name of our company. Offer to show your license.

6. Take pictures whenever possible. Do not move any vehicles or allow any vehicles to be moved until someone arrives who can verify or witness the position of the vehicles, length and position of the skid marks, and lighting on the vehicles if at night.

7. Stay at the scene of the accident until instructed by law enforcement or representative of management to proceed.

8. If you are involved in an accident with an unattended vehicle, you must stop and try to locate the owner. If you cannot locate the owner, you must place a note in or on the vehicle giving your name and address and that of our company.

9. Information needed to properly complete accident reports :
a. Location, time, and date.
b. Make, model, type, and license of other vehicles involved. c. Registered owner of other vehicles involved.
d. Driver's name, address, and license number of other vehicles involved . e. All occupants' names and addresses in other vehicles involved . f. Names and addresses of all possible witnesses.
g. Name of law enforcement agency to which the accident was reported. h. Name of law enforcement officer at the scene.
i. Name of the insurance company which covers the other vehicles involved. j. Names and addresses of persons injured and the extent of the injury. k. If you are involved in a chargeable accident, an accident involving injuries, or an accident involving fatalities, you will be required to take a drug and alcohol test.

I. Use your accident kit and ensure that it is on board each day ... included in the kit should be incident reporting forms, camera, pencil, paper, and insurance information. m. Never admit or discuss fault; be professional and courteous .

City of Hawaiian Gardens - April 2018
51 10. Employee Safety and Training
E. Operating Policies

1. General
a. Routes are to be completed safely. If delays occur, contact the office as soon as possible. b. Any driver unable to complete a route must notify the dispatcher or their supervisor. c. There will be no falsification of logs, trip reports, time in service, or employment information (all moving violations shall be noted, whether in truck, or personal vehicle). d. Paperwork shall be completed and turned in at the end of every shift. e. All brakes will be checked at the beginning of your shift and post-use. Corrections are to be made prior to the next use of the equipment.
f. Air tanks must be drained at the end of your shift.
g. There will be no backing under trailers until air lines are hooked up and the trailer is charged with air and brakes set. This must be completed prior to your hook-up. h. Excessive speed on the customer's property will not be tolerated . i. Every accident, even very minor, must be reported to your supervisor. j. A preventable (chargeable) accident may result in termination . k. All injuries must be reported to the supervisor.

I. Keep informed of legal weight limitations and legal equipment lengths. m. Know your vehicle's height and keep it posted in the cab. Do not move under anything unless you know you have clearance.

2. Hour of Service, Examinations, Licenses
a. All drivers must maintain time cards in accordance with company policy and applicable DOT regulations. Do not exceed maximum allowable driving times. b. Drivers must maintain a complete Driver's Log in compliance with the DOT Motor Carrier Safety Regulations.
c. A driver required to have a physical examination will carry on their person the medical examiner's certificate or a photographically reproduced copy of the certificate whenever they are on duty along with documentation of any waivers noted on the license. d. A valid driver's license is necessary for any driving position. If driving privileges have been revoked or suspended for any reason, you must notify your supervisor immediately. e. Remember to renew your licenses as required and bring copies to the office. Failure to provide this will result in suspension of driving privileges until received .

3. The driver's responsibility shall be to secure the load during and/or after loading in such a manner that no damages are incurred due to shifting of the load during transit.

City of Hawaiian Gardens - April 2018
52 4.

5. 10. Employee Safety and Training
All drivers are expected to keep their vehicles in good condition and mirrors and glass clean .

It is prohibited to be under the influence of intoxicants and/or drugs while on duty. Use or possession of open alcoholic beverages, or narcotics while on duty will cause your immediate termination. No driver will be permitted to work if they report for duty showing evidence of being under the influence of alcohol or drugs. Alcoholic substances cannot be consu med while on duty. Use of over-the-counter medications that cause drowsiness or that impair perception or reaction time also must be reported prior to use.

Employees taking a prescribed, controlled substance must immediately report their treatment to their supervisor. The physician prescribing the medication must notify the organization that it will not affect the safe operation of a motor vehicle. Failure to report the use of a prescribed controlled substance may result in disciplinary action.

6. Maintain communication throughout the workday with dispatch. Contact the office for instructions in the event of any weather conditions or other situations for which safe operation is questionable.

F. Vehicles

1. It is the driver's responsibility, as well as the supervisor's, to make sure that vehicles are well-maintained and in safe running condition. Frequent inspections of all components must be conducted. Inspect your vehicle before starting the work day, and when completing the work day. Vehicle inspection reports (VI R's) are to be given to dispatch. Dispatch is responsible for ensuring that all work is completed as needed for safe operation or, if necessary to arrange for the use of an alternate vehicle.

2. A VIR must be filed. You must perform a safety check on all equipment prior to operating it. These checks help protect equipment, the public, and you . Any defects noted during your inspections should be written down on the VIR. Critical items should be reported to your supervisor for correction prior to the use of the vehicle. A copy of the signed VIR must be left on the vehicle . Mark any defects you found during your inspection on the report and turn it in with the rest of your paperwork. If operating a personal vehicle for organization business, the driver is responsible to assure the safety and pre-use inspection of the vehicle as outlined above.

3. The Maintenance Department must ensure that all preventative maintenance is performed according to the equipment manufacturer's instructions and that all maintenance records are filed according to DOT requirements.

City of Hawaiian Gardens - April 2018
53 10. Employee Safety and Training
G. Disciplinary Policy
Violation Discipline

1. Accidents:

Major Chargeable Subject to discharge
Minor Chargeable First Offense - Warning Notice
Second Offense - Subject to discharge
Failure to report accidents, property Subject to discharge damage, and personal injury

2. Equipment:

Failure to report mechanically defective First Offense - Warning Notice condition of equipment Second Offense - Subject to discharge Unauthorized use of equipment Subject to discharge
Failure to keep inside of cab, windows, First Offense - Warning Notice mirrors, windshield, and lights clean Second Offense - Subject to discharge Willful damage to equipment Subject to discharge
Abandonment of equipment Discharge

3. Conduct:

Drinking on duty or on organization property or use Discharge of drugs not prescribed by employee physician
Discourteous to customer, failure to assist First Offense - Warning Notice unloading, (complaint in writing) Second Offense - Subject to discharge Disobeying orders including failure to follow Subject to discharge instructions in the fleet operations manual unless
such failure would result in more severe penalty
which would then apply
Conviction of reckless driving First Offense - Warning Notice Second Offense - Discharge
Inaccurate loading, unloading or checking, or First Offense - Warning Notice careless handling resulting in damage or loss of Second Offense - Subject to discharge cargo.

Failure to check equipment First Offense - Warning Notice Second Offense - Subject to discharge
Pulling wrong load or going to wrong destination First Offense - Warning Notice Second Offense - Subject to discharge
Loss of driver's license Subject to discharge
Employee reporting for work unclean or in filthy First Offense - Warning Notice clothing Second Offense - Subject to discharge
Failure to protect assignment or to report for duty
within a reasonable length of time after calling First Offense - Subject to discharge Theft or any act of personal dishonesty (this Subject to discharge includes incurring unnecessary delay time)
Falsification of driver's log, pay records, or any Subject to discharge organization reports
Filing of false or incomplete employment Subject to discharge application.

4. Reports:

Failure to make out reports properly First Offense - Warning Notice Second Offense - Subject to discharge
City of Hawaiian Gardens -April 2018
54 10. Employee Safety and Training
Violation Discipline
Failure to report to dispatcher at specified times First Offense - Warning Notice when required to do so Second Offense - Subject to discharge

5. Driving Schedules:

Failure to complete run in scheduled running time First Offense - Warning Notice without satisfactory explanation Second Offense - Subject to discharge Unnecessary delaying of load or equipment First Offense - Warning Notice Second Offense - Subject to discharge

7. Miscellaneous:

Unauthorized carrying of passengers Subject to discharge Refuse to make a run Automatic discharge
Refusal of tractor which has not previously been Subject to discharge reported mechanically defective
Use of profanity while on duty on customer's First Offense - Warning Notice property. The employee is representing the Second Offense - Subject to discharge organization, so refrain from using such language.

A written notice of the violation of these rules will be given to the employee stating the time, date, and place of violations as well at the actual infraction. The employee will sign the notice verifying receipt.

H. Documentation Summary
A. Each employee must read this program, and sign the Employee Acknowledgement Form .

B. All driver records as required by the DOT Motor Carrier Safety Regulations must be kept in the employee's personnel file. These documents need to be retained for each employee/driver as well as for each owner/operator driver. Documentation should include such information as :
• Application for employment
• Inquiry to past employers
• Commercial driver's license
• Request for check of driving record and copy of same
• Medical examiner certificates
• Violation and review record
• A driver data sheet
• Employment eligibility verification and social security information • Company Safety Policies receipt acknowledgement forms • Drug and alcohol policy acknowledgement form
• Pre-employment drug screen consent form
• Random drug screen consent form
• Address update information
• Ride-along and ride-behind performance reports
• Accident and incident reports and findings
• Driver-log audit reports
• Disciplinary letters
These files are reviewed to ensure completeness and that the latest information is incorporated into these files.

C. All vehicle records as required by the DOT Motor Carrier Safety Regulations must be kept in the proper vehicle history file
City of Hawaiian Gardens - April 2018
55 10. Employee Safety and Training
Preventability Evaluation

HOW TO DETERMINE PREVENTABILITY
This guide is to be used by Accident Review Board in determining if an accident is Preventable or Non-Preventable.

WHAT IS A PREVENTABLE ACCIDENT?
A preventable accident is any accident in which the driver failed to do everything he/she reasonably could have done to avoid it.

WHAT IS A NON-PREVENTABLE ACCIDENT?
A non-preventable accident is an accident in which the driver did everything he/she reasonably could have done to foresee the things that caused the accident and guard against them .

Nearly all accident situations are covered in this material. For each type of accident, a series of questions is asked.

If the answer to any question is "no" then our driver was not practicing the best defensive driving.

It is often difficult to assess preventability and difficult to make a driver understand wherein he/she was at fault.

Drivers must be taught very specifically the kinds of hazards they must anticipate and defend themselves against.

Without a clear concept of what defensive driving is, it becomes a frustrating catchall in the minds of drivers.

Following the definition of a defensive driver, the questions asked here help to determine preventability and help to teach a driver what is meant by defensive driving. When you have gathered the facts about an accident, apply these questions to assess preventability.

Defensive drivers are those who make allowances for the lack of skill and knowledge on the part of the other driver. They recognize that they have no control over the unpredictability of other drivers, pedestrians, and weather or road conditions. They develop a defense against those hazards. They concede their right-of-way and make concessions to avoid collision . They are careful to commit no driving errors themselves and are defensively alert to avoid the accident traps and hazards created by weather, roads, pedestrians, and other drivers.

Icy roads; curves; hills; narrow roads; the absence of signs and signals; signals out of order; or the carelessness, recklessness, or ignorance of other drivers does not relieve our driver of his responsibility for driving without accidents. These are situations likely to be encountered at any time and we must drive accordingly.

City of Hawaiian Gardens - April 2018
56 10. Employee Safety and Training
A. INTERSECTION ACCIDENTS

1. Did driver approach the intersection at a safe speed for the condition?

2. Was the driver prepared to stop before entering the intersection?

3. At a blind corner, did the driver pull out slowly ready to shift his right foot to the brake pedal?

4. Did the driver make sure the other driver would stop for a traffic light or stop sign?

5. Did the driver obey all traffic signs?

6. Did the driver signal well in advance of his/her change in direction?

7. Did the driver turn from the proper lane?

8. Was the driver alert to the turns of other vehicles?

9. Did the driver avoid overtaking and passing in the intersection?

10. Did the driver refrain from jumping the starting signal or riding through the caution light? IF THE ANSWER TO ANY QUESTION IS "NO" OUR OPERATOR WAS NOT DRIVING DEFENSIVELY AND THE ACCIDENT IS CONSIDERED TO BE PREVENTABLE.

B. HIT OTHER IN REAR

1. Was our driver maintaining the safe following distance (one car length for every 10 miles per hour of travel, increased for darkness and inclement weather)?

2. Did the driver keep his/her eyes in front of the car ahead?

3. Did the driver approach the green traffic light cautiously, expecting the driver ahead to stop suddenly on the signal change?

4. Did the driver keep from skidding?
IF THE ANSWER TO ANY QUESTION IS "NO" OUR DRIVER WAS NOT DRIVING DEFENSIVELY AND THE ACCIDENT IS CONSIDERED TO BE PREVENTABLE.

C. BACKING ACCIDENTS

1. Was it necessary to back up:
a. Did the driver have to park so close to the car ahead as to require backing to leave the parking space?
b. Was it necessary to drive into the narrow street, dead-end alley, or driveway from which he/she backed?

2. If the driver could not see where he/she was backing:
a. Did the driver try to get someone to guide him/her?
b. Did the driver look all around the vehicle before getting in? c. Did the driver back up immediately after looking?
d. Did the driver look to the rear along with watching the rear view mirrors? e. If the distance was long, did he/she stop, get out, and look around occasionally?

3. Did the driver back up slowly?

4. Did the driver judge his/her backing clearance accurately? IF THE ANSWER TO ANY QUESTION IS "NO" OUR DRIVER WAS NOT DRIVING DEFENSIVELY AND THE ACCIDENT IS CONSIDERED TO BE PREVENTABLE.

City of Hawaiian Gardens - April 2018
57 10. Employee Safety and Training
D. PEDESTRIANS

1. Did the driver drive through congested sections expecting that pedestrians would step in front of the vehicle?

2. Was the driver prepared to stop?

3. Did the driver keep as much clearance between his/her vehicle and parked cars as safety permitted?

4. Did the driver refrain from passing vehicles that had stopped to allow pedestrians to cross?

5. Did the driver refrain from jumping the starting signal or riding through the caution light?

6. Was the driver aware of groups of children, and was he/she prepared to stop if a child ran into the street?

7. Did the driver give pedestrians the right-of-way?

8. Did the driver refrain from passing a stopped school bus? IF THE ANSWER TO ANY QUESTION IS "NO" OUR DRIVER WAS NOT DRIVING DEFENSIVELY AND THE ACCIDENT IS CONSIDERED TO BE PREVENTABLE.

E. PULLING FROM THE CURB

1. Did the driver look front and rear for approaching and overtaking traffic immediately before starting to pull out?

2. Did the driver look back rather than depend upon the rear view mirror?

3. Did the driver signal before pulling from the curb?

4. Did the driver start out only when his/her action would not require traffic to change its speed or direction in order to avoid him/her?

5. Did the driver continue to glance back and check his/her mirrors? IF THE ANSWER TO ANY QUESTION IS "NO" OUR DRIVER WAS NOT DRIVING DEFENSIVELY AND THE ACCIDENT IS CONSIDERED TO BE PREVENTABLE.

F. SKIDDING

1. Was the driver driving at a speed safe for conditions of weather and road?

2. Was the driver keeping at least twice the safe following distance for dry pavement (one car length for every 10 miles per hour of speed)?

3. Were all of his/her actions gradual?

4. Was the driver expecting ice on bridges, in gutters, ruts, and near the curb?

5. Was the driver alert for melting snow, freezing in the shade, loose gravel, sand, ruts, etc.?

6. Did the driver keep out of car tracks and cross them at wide angles? IF THE ANSWER TO ANY QUESTION IS "NO" OUR DRIVER WAS NOT DRIVING DEFENSIVELY AND THE ACCIDENT IS CONSIDERED TO BE PREVENTABLE.

G. PARKED

1. Was the driver on the right side of the road?

2. Was it necessary to park near the intersection?

3. Did the driver have to park on the traveled part of the highway, on the curve, or on the hill?

4. Where required, did he/she warn traffic by flag or flare?

5. Did the driver park parallel to the curb?
City of Hawaiian Gardens - April 2018
58 10. Employee Safety and Training

6. Was it necessary to park so close to an alley or directly across from a driveway? IF THE ANSWER TO ANY QUESTION IS "NO" OUR DRIVER WAS NOT DRIVING DEFENSIVELY AND THE ACCIDENT IS CONSIDERED TO BE PREVENTABLE.

H. ALL OTHERS

1. Could the driver have done anything to avoid the accident?

2. Was his/her speed safe for conditions?

3. Did the driver obey all traffic signals?

4. Was his/her vehicle under control?

5. Did the driver follow his/her routing and delivery instructions?

6. Did the driver call in for help when in doubt?

7. Did the driver report the accident as soon as he/she returned? IF THE ANSWER TO ANY QUESTION IS "NO" OUR DRIVER WAS NOT DRIVING DEFENSIVELY AND THE ACCIDENT IS CONSIDERED TO BE PREVENTABLE.

City of Hawaiian Gardens - April 2018
59 10. Employee Safety and Training

ROAD TEST RECORD
Driver's Name: ________ License No.: State- Class :

Equipment Driven: Length of Test in Miles:

Air Brakes Equipped: Yes • No D Standard Transmission • Automatic Transmission • Proper Pre-Trip Inspection Completed: Yes • No •
If equipment being operated includes combination units; coupling/uncoupling completed: Yes • No • Mark each item as "satisfactorily" or "unsatisfactorily" completed. Leave any items not evaluated blank.

Part 1 - Placing Vehicle in Motion and Use of Controls
A. MOTOR
Places transmission in neutral before starting engine
Starts engine without difficulty
Checks instruments at regular intervals
Maintains proper engine rpm while driving
B. BRAKES
Knows proper use of and checks tractor protection valve Tests service brakes
Builds full air pressure before moving
C. CLUTCH AND TRANSMISSION
Starts unit moving slowly
Uses clutch properly
D. LIGHTS (If tested during darkness)
Adjusts speed for range of headlights
Dims lights when approaching another vehicle or
following traffic
Part 2 - Backing and Parking
A. BACKING
Gets out and checks area before backing
Understands and utilizes mirrors and cameras properly
Signals when backing (If appropriate)
Avoids backing from blind side
City of Hawaiian Gardens - April 2018
Satisfactory Unsatisfactory
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60 Part 2 - Backing and Parking (Continued)
B. PARKING
Parks without hitting any other vehicles or stationary objects Parks correct distance from curb
Secures unit properly; sets brake, transmission in correct gear, shuts off engine, blocks wheels when necessary
Carefully enters traffic from parked position
Part 3 - Slowing and Stopping
Uses clutch and gears properly
Gears down properly before descending hills
Stars without rolling back
Tests brakes before descending grades
Uses brakes properly on grades
Makes proper use of mirrors
Plans stop far enough in advance to avoid hard braking
Stops clear of crosswalks

10. Employee Safety and Training
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Satisfactory Unsatisfactory
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Part 4- Operating in Traffic, Passing, and Turning Satisfactory Unsatisfactory A. TURNING
Signals intention to turn well in advance
Gets into proper lane well in advance of turn
Checks traffic conditions and turns only when intersection is clear Restricts traffic from passing on right when preparing to complete right hand turn
Completes turn promptly and safely, and does not impede traffic B. TRAFFIC SIGNS AND SIGNALS
Plans stop in advance and adjusts speed correctly
Obeys all traffic signals
Comes to a complete stop at all stop signs
C. INTERSECTIONS
Yields right of way
Checks for cross traffic regardless of traffic controls Enters all intersections prepared to stop if necessary
Part 4 - Operating in Traffic, Passing, and Turning {Continued) D. GRADE CROSSINGS
Stops at a minimum 15-feet but not more than 50 feet before crossing if stop is necessary
City of Hawaiian Gardens - April 2018
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61 Selects proper gear and does not shift gears while crossing Knows and understands Federal and State rules governing grade crossings
E. PASSING
Allows sufficient space ahead for passing
Passes only when safe to do so
Signals when changing lanes before and after passing
Warns driver ahead of his intention to pass
Passes with sufficient speed differential to minimize
obstructing traffic
Returns to right lane promptly but only when safe to do so F. SPEED
Observes speed limits
Drives at speed consistent with ability
Adjusts speed properly to road conditions, and traffic
Slows down in advance for curves and intersections
G. COURESY AND SAFETY
Yields right of way
Consistently strives to drive in a safe manner
Uses horn only when necessary
Part 5 - Miscellaneous
A. GENERAL DRIVING ABILITY AND HABITS
Consistently alert and attentive
Consistently is aware of changing traffic conditions
Anticipates problems
Performs routine functions without taking eyes from road Checks instruments regularly while driving
Remains calm under pressure
Remarks:

General Performance: Satisfactory • Needs Additional Training • City of Hawaiian Gardens - April 2018

10. Employee Safety and Training
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62 10. Employee Safety and Training
Signature of Examiner: Date:

Driver Training Program
Objective
To hire quality individuals of good character, so that they may in turn work as a commercial driver for Commercial Waste Services. Working as a commercial driver can be a very satisfying and rewarding career; however, this career is not for everyone. A successful candidate must be safety oriented, and they must complete an extensive training program which includes classroom instruction, and on the road instruction with an experienced driver trainer.

Pre-Employment Process
All candidates must possess a valid driver's license, with an acceptable driving record (See Appendix A). Candidates will not have been convicted of a DUI/DWI, careless driving, or reckless driving within the past 5 years.

Candidates must possess a Department of Transportation Medical Examination Certificate. Candidates must also pass a pre-employment background check, and have a negative drug and alcohol screen.

Before a candidate is approved for hiring they will be interviewed by the management team, after which those who are selected must complete all of the necessary paperwork required by the Department of Transportation; this paperwork will be provided by the Fleet Supervisor.

Driver Trainer Qualifications
All driver training will be conducted by, or overseen by the Fleet Supervisor. In-service training will be conducted by experienced driver trainers who are of good character, and who have been with the company for a minimum of five years, and who have a good safety record .

Driver Training Outline
The time in which it takes a candidate to successfully complete the Driver Training Program will depend previous experience; however, there are minimum requirements. Below is a guideline:

Experience Level
Less than Two Years' Experience
Two Years or More of Verifiable Experience
Length of Training
2-3 Weeks
1-2 Weeks
It is anticipated that the first week of training will include one day of classroom training. Classroom training will include a review of all route collection policies and procedures; a review of Commercial Waste Services Fleet Safety Program, and the Pre-Trip and Post-Trip Inspection Program requirements. Candidates will also be required to complete a defensive driving course.

The remainder of the first week will be spent practicing the pre and post trip inspections, load securement, and practicing on the skills course. Course will be designed in accordance with the State of California' s, Commercial Driver's License Division.

City of Hawaiian Gardens - April 2018
63 10. Employee Safety and Training
Depending on the candidates experience and skill level the remaining time will include a combination of the ski lls course, on the road driving.

All training will be documented and reviewed with the candidate on a daily basis (Appendi x B); all completed paperwork must be turned in weekly to the Fleet Supervisor.

At the completion of training the candidate must complete a road test (Appendix C) with the Fleet Supervisor and achieve a passing score.

Training materials used to complete the tra ining program will include handouts, videos and a written evaluation .

Candidates will also be required to narrate to the driver trainer during the on-road aspect of the training.

Driver training will cover all aspect of defensive driving; however, an emphasis will be put on the Smith Systems 5 Keys:
• Aim High in Steering
• Get the Big Picture
• Keep Your Eyes Moving
• Leave Yourself an Out
• Make sure They See You
Driver Monitoring
All new commercial drivers will be monitored, regardless of experience level. New drivers will be monitored and evaluated within the first 30-days, and again at 90-days by a route su pervisor utilizing the In-Service Driver Observation Form (Appendix D). Any driver who demonstrates unsafe habits or behaviors will be required to complete a refresher course designed specifically to address the area of concern .

City of Hawaiian Gardens - April 2018
64 10. Employee Safety and Training
> .,
MVR Guidelines 'I
Age Number of Minor Number of Number of Major Total Allowable Violations & Violations * Accidents Violations Allowed Accidents
16 Excluded
17 Excluded
18 Excluded
19 Excluded
20 Excluded
21-25 2 1 0 for 5 years 2
25-65 2 1 0 for 3 years 3
66-69 2 1 0 for 5 years 2w/Med Questionnaire
70-75 2 0 0 for 5 years 2w/Med Questionnaire
76 1 0 0 for 5 years lw/Med Questionnaire
77 0 0 0 for 5 years lw/Med Questionnaire
78 0 0 0 for 5 years Ow/Med Questionnaire
79 0 0 0 for 5 years Ow/Med Questionnaire
80 0 0 0 for 5 years Ow/Med Questionnaire
81+ Excluded
City of Hawaiian Gardens - April 2018
65 10. Employee Safety and Training
' I - - I
I

DAILY DRIVER OBSERVATION FORM ,
I i
I , - - - - - _.:.' -• ,__ • -• ' • <'• -,.;. •----'-' - -- ,.;.c j Driver's Name:

Date:

Equipment No.:

Pre-Trip Inspection: 1 2 3 4 5
Post-Trip Inspection: 1 2 3 4 5
Driver Trainers Notes and Observations:

Trainee Signature: Driver Trainer Signature:

City of Hawaiian Gardens - April 2018
66 10. Employee Safety and Training
, . , , , , , , 'I ' ,, I ,
RECORD OF ROAD TEST FORM , :
~ ., __ ..:.,,_.,_'',•.!. _:::,J~\,. \-~ fl,.' ,;.ct' ,•', rl,_i,;,, '_,\s ••~---•• ,•1t~.~~-...•~.J~..:~S~<,,:~/,:.:~;' ,_j Driver's Name: ________ quipment Driven : Date·
Air Brakes Equipped: Yes D No D Standard Transmission D Automatic Transmission D Proper Pre-Trip Inspection Completed: Yes D No D
If equipment being operated includes combination units; coupling/uncoupling completed: Yes D No D Mark each item as "satisfactorily" or "unsatisfactorily" completed. Leave any items not evaluated blank.

Part 1 - Placing Vehicle in Motion and Use of Controls

E MOTOR
Places transmission in neutral before starting engine
Starts engine without difficulty
Checks instruments at regular intervals
Maintains proper engine rpm while driving

F, BRAKES
Knows proper use of and checks tractor protection valve Tests service brakes
Builds full air pressure before moving

G, CLUTCH AND TRANSMISSION
Starts unit moving slowly
Uses clutch properly
H, LIGHTS {If tested during darkness)
Adjusts speed for range of headlights
Dims lights when approaching another vehicle or following traffic Part 2 - Backing and Parking
C. BACKING
Gets out and checks area before backing
Understands and utilizes mirrors and cameras properly
Signals when backing (If appropriate)
Avoids backing from blind side
City of Hawaiian Gardens - April 2018
Satisfactory
D
D
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Satisfactory
D
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U nsati sfacto ry
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Unsatisfactory
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67 D. PARKING
Parks without hitting any other vehicles or stationary objects Parks correct distance from curb
Secures unit properly; sets brake, transmission in correct gear, shuts off engine, blocks wheels when necessary
Carefully enters traffic from parked position
Part 3 - Slowing and Stopping
Uses clutch and gears properly
Gears down properly before descending hills
Stars without rolling back
Tests brakes before descending grades
Uses brakes properly on grades
Makes proper use of mirrors
Plans stop far enough in advance to avoid hard braking
Stops clear of crosswalks

10. Employee Safety and Training
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Part 4 - Operating in Traffic, Passing, and Turning Satisfactory Unsatisfactory A. TURNING
Signals intention to turn well in advance
Gets into proper lane well in advance of turn
Checks traffic conditions and turns only when intersection is clear Restricts traffic from passing on right when preparing to complete right hand turn
Completes turn promptly and safely, and does not impede traffic B. TRAFFIC SIGNS AND SIGNALS
Plans stop in advance and adjusts speed correctly
Obeys all traffic signals
Comes to a complete stop at all stop signs
C. INTERSECTIONS
Yields right of way
Checks for cross traffic regardless of traffic controls Enters all intersections prepared to stop if necessary
D. GRADE CROSSINGS
Stops at a minimum 15-feet but not more than 50 feet before crossing if stop is necessary
Selects proper gear and does not shift gears while crossing Knows and understands Federal and State rules governing grade crossings
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68 E. PASSING
Allows sufficient space ahead for passing
Passes only when safe to do so
Signals when changing lanes before and after passing
Warns driver ahead of his intention to pass
Passes with sufficient speed differential to minimize
obstructing traffic
Returns to right lane promptly but only when safe to do so F. SPEED
Observes speed limits
Drives at speed consistent with ability
Adjusts speed properly to road conditions, and traffic
Slows down in advance for curves and intersections
G. COURTESY AND SAFETY
Yields right of way
Consistently strives to drive in a safe manner
Uses horn only when necessary
Part 5 - Miscellaneous
A. GENERAL DRIVING ABILITY AND HABITS
Consistently alert and attentive
Consistently is aware of changing traffic conditions
Anticipates problems
Performs routine functions without taking eyes from road Checks instruments regularly while driving
Remains calm under pressure
Remarks:

General Performance: Satisfactory • Needs Additional Training • Signature of Trainer: Date:

City of Hawaiian Gardens - April 2018

10. Employee Safety and Training
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Satisfactory Unsatisfactory
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Explain :
69 10. Employee Safety and Training
- ' : .- - ; ' ·:·-:_~ - !
: IN-SERVICE DRIVER OBSERVATION FORM , j I 1
I ' , ' ' 'l
: , : _ ___ ,,J ,'.;;",· .,• , • _____ . ' _". _' l.,._,,,i_,,°,1·.,-,~. ,. ,.,,•_ ).-,,; .,.,-;.'.,-,,.i'~.'.,,:\;_;,_:;,\.'.,.:j Driver: __________________ _
Date:

Start Time: ______ Finish Time:

Equipment No.:

Mark each item as "satisfactorily" or "unsatisfactorily" completed. Leave any items not evaluated blank.

Observed Driving Activity Satisfactory Unsatisfactory
Following Distance
Speed
Backing
Traffic Signs & Signals
Intersections
Right Turns
Left Turns
Lane Changes
Railroad Crossings
Driver Distractions
Other/Comments:

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70 10. Employee Safety and Training
Driver Signature: ___________ Supervisor Signature: _________ _ Biennial Inspection of Terminals (BIT) Program
Commercial Waste Services will comply with the California Commercial Motor Vehicle Safety Act of 1988, commonly referred to as the Biennial Inspection of Terminals (BIT) Program; this program was enacted to alleviate the number of truck related collisions on California highways. The intent is to ensure every truck terminal throughout the state is inspected by the California Highway Patrol (CHP) on a regular basis.

Terminal inspections are also used as tool to determine if motor carriers are complying with the Federal Motor Carrier Safety Administration (FMCSA) regulations on an on-going basis, particularly with regard to the legal requirement to maintain commercial motor vehicles according to a scheduled maintenance program. The CH P's role is to determine whether carriers, including Commercial Waste Services maintenance schedules are adequate to prevent collisions or mechanical breakdowns involving the vehicles, and all maintenance and driver records are prepared and retained as required by law.

Section 34501.2 of the California Vehicle Code requires any organization directing the operation of certain trucks and/or trailers to participate in the BIT Program. The law requires the CHP to inspect California truck terminals every 25-months. A truck terminal is defined as any place where a vehicle is regularly garaged, maintained, operated or dispatched from .

Commercial vehicles will be periodically inspected within 90-day intervals by a CHP Motor Carrier Specialists, or sooner if necessary to ensure safe operation. Inspections will be documented and inspection reports must be retained for two years. The inspection reports will include:
• Identification of the vehicle including, make, model, license number, company vehicle number or other means of positive identification.
• Date and nature of each inspection and repair performed . • The signature of the authorized representative attesting to the inspection and to the completion of all required repairs.

To ensure our company's compliance with the Department of Transportation's FMCSA Part 391 (Inspection, Repair, and Maintenance), and the California Highway Patrol BIT Program we have established a Preventive Maintenance schedule which includes regular pre-determined services at 30, 60, and 90-day intervals. All service will be recorded on the Preventive Maintenance Log for that vehicle; logs and record of repairs will be retained for at least one year.

Driver Vehicle Inspection Report's (DVIR)
Commercial Waste Services views vehicle inspections as an im portant part of the overall safe operation of commercial motor vehicles. While drivers and the company both have a duty to make sure the vehicles are inspected daily, the driver is ultimately responsible for making certain that the vehicle being driven is in safe operating condition . Legally drivers have to perform pre-trip inspections as stated in the Federal Motor Carrier Safety Regulations (FMCSR) part 396.13 aswell as post-trip inspections as outlined in part 396.11. Commercial vehicle inspections are also a requirement of the California Highway Patrol Biennial Inspection of Terminals (BIT) Program.

Pre-trip and post-trip inspections can help identify defective equipment before it fails. In the event of a crash the reports will be pulled and used as part of the investigation, especially in the event of serious incidents. We must take the completion of these reports seriously.

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71 10. Employee Safety and Training
The Vehicle Maintenance Behavior Analysis and Safety Improvement Category (BASIC) is one of seven categories that the Federal Motor Carrier Safety Administration (FMCSA) uses to determine how a motor carrier ranks relative to other carriers with a similar number of safety events. Violations related to the Vehicle Maintenance BASIC adversely affect the FMCSA's Safety Measurement System (SMS) results for a 24-month period. Time and/or inspections with no vehicle maintenance violations can improve our company's BASIC percentile ranking.

Completing a DVIR and catching a defect before leaving the yard at the beginning of shift can also reduce losses associated with down time and road calls, not to mention the added stress of being behind schedule.

The effectiveness of DVIR's are dependent on our drivers doing a thorough job on both the pre-trip and post-trip inspections, and our maintenance team completing all of the necessary repairs in a timely manner.

Driver Vehicle Inspection Report (DVIR) Process
Commercial Waste Services driver's will complete both a pre-trip and post-trip DVIR on all equipment equipped with three or more axles having a gross vehicle weight (GVR) rating of more than 10,000 lbs., or any motor truck with a GVR of more than 10,000 lbs. while towing any trailer or semi-trailer that results in a combination length over 40- feet.

At the beginning of each shift driver's will complete the header section of the DVIR wh ich includes: company name; D.O.T. number, date, unit number, beginning mileage, etc. The driver shall then complete a visual inspection of the vehicle and note any defects; prior to operating the vehicle, the company shall repair any defect or deficiency listed on the DVIR which would be likely to affect the safe of operation of the vehicle.

Commercial Waste Services maintenance personnel shall certify on the original DVIR which lists any defect or deficiency that the defect or deficiency has been repaired, or that the repair is unnecessary before the vehicle is operated again. A copy of the DVIR shall be left for the driver as verification .

When starting the pre-trip inspection process drivers should first check and verify that the repairs have been completed from the previous shift/day. If satisfied with the repair the driver must sign the DVIR and return the form to dispatch/fleet supervisor for filing.

If repairs cannot be performed prior to the next shift, maintenance personnel will remove the vehicle from service and notify the dispatcher and/or fleet supervisor that the vehicle is temporarily out of service. Only when all repairs have been completed can the vehicle be placed back in service.

Original DVIR's, certification of repairs, and the certification of the driver's review must be retained for a minimum of 90-days from the date the written report was prepared. All completed DVIR's will be recorded on the DVIR Log spreadsheet.

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72 10. Employee Safety and Training
Fall Protection Program
Objective
Each year, the Bureau of Labor Statistics (BLS) reports that far too many workers die on the job, with many of those fatalities resulting from falls . Events surrounding these types of accidents often involve a number of factors, including unstable working surfaces, misuse of fall protection equipment, and human error. Studies have shown that the use of guardrails, fall arrest systems, covers, and proper training can prevent many deaths and injuries from falls .

Although falls from the top of refuse collection vehicles are not commonplace, the severity of injuries resulting from falling off the top of a truck or trailer is often very serious, and can even be fatal. Front loaders, rear loaders with reeving equipment, and transfer trailers all require access to the top for routine activities, and each should be evaluated with fall protection in mind.

Whenever performing any task that would allow a worker to fall a distance of four feet or more to a lower level, the work task requires pre-planning in order that fall hazards are identified, evaluated, and controlled. The worker must receive adequate training and be protected from falling.

The State of California, Occupational Safety & Health Administration (Cal/OSHA) outlines the fall protection requirements in the Title 8 Regulations, Section 3210. For those not covered by Cal/OSHA regulations the controlling regulations are 29 CFR 1910, Subpart D of the General Industry Standard (Walking Working Surfaces) hereinafter referred to as the Fall Protection Standard.

In order to comply w ith the OSHA standards, this written program has been established for Commercial Waste Services. All company facilities and equipment are included and comply with this program. Copies of this written program, including a copy of the OSHA Standard, are available for review by any employee.

ASSIGNMENT OF RESPONSIBILITY
The Safety Manager is responsible for:
• providing oversight and technical support,
• securing the resources necessary to implement this program; • ensuring that routine safety checks of work operations are performed; • conducting an annual review of this program, including an inspection of systems • updates (as needed) to ensure the effectiveness of the program; and, • ensuring that proper reporting and record keeping is executed.

Managers/Supervisors are responsible for:
• compliance with this program at site locations under their supervision. • performing routine safety checks of work operations;
• correcting any unsafe practices or conditions immediately; • ensuring employees have the proper tools and personal protective equipment for working on elevated work surfaces;
• coordinating employee schedules for training;
• notifying the Safety Manager of potential hazards requiring assessments, or improvements to the program.

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73 10. Employee Safety and Training
Employees are responsible for:
• complying with all aspects of this program; and,
• cooperating in all safety and health matters;
• reporting incidents related to fall protection to your supervisor/foreman immediately; • wearing all required personal protective equipment - there are no exceptions; • inspecting the equipment in accordance with manufacturer's guidelines and instructions; and, • reporting hazardous conditions or other health and safety concerns immediately to your supervisor/foreman/project manager.

The program is reviewed at least annually to ensure both the safety of the company employees and compliance with the Cal/OSHA or Federal OSHA Fall Protection standards, as well as any state and local requirements.

FALL PROTECTION PROCEDURES
Basic Fall Protection
The floor of every workroom shall be maintained in a clean and, so far as possible, a dry condition.

Where wet processes are used, drainage shall be maintained, and false floors, platforms, mats, or other dry standing places should be provided where practicable.

Where mechanical handling equipment is used, sufficient safe clearances shall be allowed for aisles, at loading docks, through doorways and wherever turns or passage must be made.

Aisles and passageways shall be kept clear and in good repairs, with no obstruction across or in aisles that could create a hazard.

Every stairway floor opening shall be guarded by a standard railing constructed in accordance with applicable Cal/OSHA or Federal OSHA requirements. The railing shall be provided on all exposed sides (except at entrance to stairway).

Every ladder way floor opening or platform shall be guarded by a standard railing with standard toe-board on all exposed sides (except at entrance to opening), with the passage through the railing either provided with a swinging gate or so offset that a person cannot walk directly into the opening.

ENTERING & EXITING COMMERCIAL TRUCKS AND EQUIPMENT
Commercial drivers and equipment operators climb in and out of their trucks and equipment countless times a day, fortunately most do so without incident. While entering and exiting the cab of a truck or a piece of equipment appears to be a simple task, it is one of the leading causes of work related falls for drivers. Most of the time these incidents can be attributed to not following basic safety rules, or being complacent.

There are four basic steps you can take to reduce these types of injuries: 1) make sure City of Hawaiian Gardens - April 2018
74 10. Employee Safety and Training
and steps and grab handles are securely fastened and in good condition; 2) ensure that the grab handles and steps are free of debris such as mud, ice, grease, and other liquids; 3) make sure that the employees footwear is in good condition, and that the sole provides for maximum traction, and 4) make sure that employees are utilizing the threepoint contact method; this method requires the employee to always have three points of contact (two hands and one foot, or one hand and two feet) when entering or exiting the truck cab or piece of equipment.

It is important to observe employee behavior when it comes to entering and exiting trucks and equipment because most employees do not consider jumping from the first or second step as risky behavior. Supervisors need to correct this unsafe behavior when it is identified. They should also look for employees carrying items when entering and exiting; things such as lunch boxes, a cup of coffee, or paperwork.

TASKS AND WORK AREAS REQUIRING FALL PROTECTION
Refuse Truck Drivers & Mechanics
Employees who climb up onto a refuse collection truck or trailer shall be protected from falling by the use of a fall restraint device; fall restraint devices is a collection of equipment components that prevents the authorized person from falling over the edge of the truck or into the hopper, yet allows complete hands-free access to the working surface on the top of the truck.

One example of a Fall Restraint System is designed specifically for refuse collection vehicles. It consists of two parallel restraint lines that are permanently mounted to the top of the vehicle body, a unique dual lanyard connects to the restraint lines, and a comfortable work positioning belt is worn by the employee. Once the employee reaches the top of the vehicle, they clip their belt into the system using a swivel hook on the lanyard. They are able to walk the full length and width of the vehicle, while being prevented from going over the edge or into the hopper. This type of system can be specified on new vehicles or retrofitted to those already in the fleet. Its low profile also protects it from tree branches and other obstructions.

Climbing and Reaching
Climbing the ladder to reach the top of the truck creates the greatest exposure for a fall. The transition point from the ladder to the working surface (and back down) is the most difficult point to navigate without assistance from handholds. A bolt-on telescopic hand rail extension allows the climber to remain in an erect posture while maintaining three points of contact all the way through the transition and back down.

When not in use the device easily retracts out of the way next to the ladder.

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75 10. Employee Safety and Training
Even though the nature of the job necessitates climbing at times, the best fall protection programs minimize the amount of climbing by doing as many tasks as possible with your feet firmly on the ground. Expandable reaching tools can assist in many routine tasks and are a key component to an effective fleet safety program. These tools can be used to safely clean and maintain vehicles from ground level. They may include expandable reaching poles that can be quickly fitted with various attachments, including a brush and scraper that can be extended to sweep front loader cab shields and safely clean tailgate seals without walking under a raised tailgate. They can also be used on rear loaders to clean the packing/sweep blade from a safe distance. Another attachment is a multifunction hook used to position tarps and secure bungee cords without climbing onto the truck. Mounting brackets are available to conveniently store the tools on the vehicle.

Material Recovery Facility (MRF)
The walking and working surfaces at the MRF shall be maintained in a clean and dry condition . All surfaces and stairs shall be kept clear of slip, trip and fall hazards. Employees are required to wear shoes with an anti -slip sole, and shoes should be inspected on a regular basis .

Employees who are required to perform any preventive maintenance or repairs outside of the guard-railing system will be required to use a personal fall arrest system.

All walking and working surfaces above four-feet shall be equipped with a guard railing system that includes a mid-rail and toe-boards.

Tarping Roll-Off Containers
Must roll-off containers can now be tarped after being picked-up with the use of an automatic tarping system. If you must tarp a bin manually, be sure to utilize an expandable reaching tool so that the task can be performed at ground level. You may also choose to use a fixed or rolling catwalk equipped with guard-railing for safer access.

Ladders
Ladders shall be maintained in good condition at all times, the joint between the steps and side rails shall be tight, all hardware and fittings securely attached, and the movable parts shall operate freely without binding or undue play.

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76 10. Employee Safety and Training
Ladders shall be inspected frequently and those which have developed defects shall be withdrawn from service for repair or destruction and tagged or marked as "Dangerous, Do Not Use." All fixed ladders on the side of trucks shall be inspected daily as part of the driver's vehicle inspection report, and any defects must be reported immediately.

Rungs should be kept free of grease and oil.

Portable ladders shall be so placed that the side rails have a secure footing.

Ladders shall not be placed in front of doors opening toward the ladder unless the door is blocked upon, locked, or guarded.

Ladders shall not be placed on boxes, barrels, or other unstable bases to obtain additional height.

Ladders with broken or missing steps, rungs, or cleats, broken side rails, or other faulty equipment shall not be used; improvised repairs shall not be made.

Tops of the ordinary types of stepladders shall not be used as steps.

No ladder should be used to gain access to a roof unless the top of the ladder shall extend at least 3 feet above the point of support, at eave, gutter, or roofline.

A simple rule for setting up a ladder at the proper angle is to place the base a distance from the vertical wall equal to one-fourth the working length of the ladder.

When ascending or descending, the climber must face the ladder.

Employees should not lean too far over the side rails of a ladder such that is causes a fall hazard. A good "rule of thumb" is that employees keep their belt buckle within the side rails at all times.

FALL PROTECTION SYSTEMS
Only the safety manager and the immediate supervisor can make decisions on the proper fall protection system to be used for any specific application. Fall protection systems will only be utilized after careful consideration and task review.

All hole and wall covers are secured to prevent accidental displacement. • Covers are color-coded or bear the markings "HOLE" or "COVER". • Covers are able to support twice the weight of employees, equipment, and materials that might cross them.
• Covers located in roadways are able to support twice the axle load of the largest vehicle that might cross them .

Guardrail Systems
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77 10. Employee Safety and Training
Guardrail systems are erected at unprotected edges, ramps, runways, or holes where it is determined by the safety manager and supervisor that erecting such systems will not cause an increased hazard to employees. The following specifications are followed in the erection of guardrail systems.

Top-rails are:
• at least¼ inch in diameter (steel or plastic banding is unacceptable); • flagged every six (6) feet or less with a high visibility material if wire rope is used; • inspected by supervisor as frequently as necessary to ensure strength and stability; • forty-two (42) inches (plus or minus three (3) inches) above the walking/working level.

Mid-rails, screens, mesh, intermediate vertical members, and solid panels are erected in accordance with the OSHA Fall Protection Standard.

A standard railing shall consist of top-rail, mid-rail, and posts, and shall have a vertical height of 42 inches nominal from upper surface oftop rail to floor, platform, runway, or ramp level. The top rail shall be smoothsurfaced throughout the length of the railing.

The mid-rail shall be approximately halfway between the top rail and the floor, platform, runway, or ramp.

The ends of the rails shall not overhang the terminal posts except where such overhang does not constitute a projection hazard.

A standard toe-board shall be 4 inches nominal in vertical height from its top edge to the level of the floor, platform, runway, or ramp. It shall be securely fastened in place and with not more than 1/4-inch clearance above floor level. It may be made of any substantial material either solid or with openings not over 1 inch in greatest dimension.

Personal Fall Arrest Systems
Personal fall arrest systems are used by employees as determined by the safety manager and may consist of anchorage, connectors, body harness, deceleration device, lifeline, or suitable combinations.

Personal fall arrest systems :
• limit the maximum arresting force to 1,800 pounds;
• are rigged so an employee cannot free fall more than six (6) feet or contact any lower level; • bring an employee to a complete stop and limit the maximum deceleration distance traveled to three and a half (3 ½ ) feet;
• are strong enough to withstand twice the potential impact energy of an employee free falling six (6) feet (or the free fall distance permitted by the system, whichever is less); • are inspected prior to each use for damage and deterioration; and • are removed from service if any damaged components are detected.

All components of a fall arrest system meet the specifications of the OSHA Fall Protection Standard, and are used in accordance with the manufacturer's instructions.

The use of non-locking snap hooks is prohibited.

Dee-rings and locking snap hooks :
• have a minimum tensile strength of 5000 pounds; and
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78 10. Employee Safety and Training
• are proof-tested to a minimum tensile load of 3600 pounds without cracking, breaking, or suffering permanent deformation.

Lifelines are:
• designed, installed, and used under the supervision of a qualified person - one who, by possession of a recognized degree, certificate, or professional standing, or who by extensive knowledge, training, and experience, has successfully demonstrated his ability to solve or resolve problems relating to the subject matter, the work, or the project.
• protected against cuts and abrasions; and
• equipped with horizontal lifeline connection devices capable of locking in both directions on the lifeline when used on suspended scaffolds or similar work platforms that have horizontal lifelines that may become vertical lifelines.
• Self-retracting lifelines and lanyards have ropes and straps (webbing) made of synthetic fibers, and • sustain a minimum tensile load of 3,600 pounds if they automatically limit free fall distance to two (2) feet; or
• sustain a minimum tensile load of 5,000 pounds (includes rip stitch, tearing, and deforming lanyards).

Anchorages support at least 5,000 pounds per person attached and are:
• designed, installed, and used under the supervision of a qualified person • capable of supporting twice the weight expected to be imposed on it; and • independent of any anchorage used to support or suspend platforms.

Positioning Device Restraint Systems
Body belt or body harness systems are set up so that an employee can free fall no farther than two (2) feet, and are secured to an anchorage capable of supporting twice the potential impact load or 3,000 pounds, whichever is greater. Requirements for snap hooks, dee-rings, and other connectors are the same as detailed in this Program under Personal Fall Arrest Systems.

TRAINING
All employees are trained in and familiar with hazards related to falls, and how to use proper procedures to minimize these hazards. Specifically, training must include, at a minimum :
• nature of the fall hazards employees may be exposed to; • the correct use of the site-specific fall plan (Appendix B); • correct procedures for maintaining and inspecting fall protection systems; • use and operation of guardrails, fall restraint systems, and personal fall arrest systems; • requirements of the OSHA Fall Protection Standard .

In addition, retraining must be provided for each employee as necessary, so that the employee maintains the understanding/knowledge necessary for the safe performance of specific tasks needing to be conducted by that individual.

Additional training is provided:
• when there is a change in job responsibilities;
• a change in equipment that present a new hazard; or,
• when their work takes them into hazardous areas .

Additional retraining is also provided whenever a periodic inspection reveals, or whenever there is reason to believe there are deviations from or inadequacies in an employee's knowledge of known hazards.

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Following each training session, the employee is required to sign and date the training record verifying attendance.

Motor Vehicle Incident/Moving Violation Policy
Incident
Any contact between your vehicle and another person, vehicle, or object is considered an incident whether or not there was damage or injury.

Incident Reporting
All incidents, regardless of how minor, must be immediately reported to the dispatcher, or supervisor in accordance with company policy. Failure to report an incident in a timely manner may result in disciplinary action up to and including termination .

Major Safety Incidents
For incident reporting purposes, a major incident is one involving a company vehicle; this includes, but is not limited to:
• Fatality
• Pedestrian or bicyclist incident
• Failure to stop and immediately report an incident in which you are involved • Driver cited for a moving violation
• Any injury requiring medical attention away from the scene • Property damage in excess of $5,000
• Vehicle fire
• Incidents where driver drug and/or alcohol may be involved Minor Safety Incidents
All other incidents that do not meet the definition of a "major" incident.

Safety Investigation leave
Any employee involved in a major incident will be placed on administrative leave while the incident is being investigated to determine root causes and preventability. Administrative leave is unpaid unless the incident is determined to be non-preventable. Employees may perform other non-safety sensitive work if available and/or appropriate until final determination is made.

Safety Point System
Commercial Waste Services safety results are directly relat ed to the actions and behaviors of our employees . At-risk behaviors lead to incidents and injuries. Therefore, all Commercial Waste Services safety sensitive employees are subject to a Safety Point Program rating which assesses cumulative points for at risk behaviors and actions.

Any work-related incident, which involves an employee at Commercial Waste Services will be investigated and may result in Safety Points being assigned.

If the incident is determined to have been preventable by the Commercial Waste Services employee, then it will be considered a preventable incident. While an incident may not be legally considered your "fault", it will be treated as preventable, regardless of the cost to Commercial Waste Services. Even minor damage incidents cost the company money in terms of repairs, lost vehicle or driver time, staff time etc. Any damage to a company vehicle will City of Hawaiian Gardens - April 2018
80 10. Employee Safety and Training
automatically be assessed to the most recent employee who drove that vehicle and who failed to report it on a daily vehicle inspection report (DVIR).

Preventability of Incidents
The determination as to whether an incident could have been preventable will be made by the Fleet Manager and/or Safety Director. It is subject to review by the Operations Manager; if there is a disagreement it will be given to the General Manager who will make the final determination based on all available evidence.

Disciplinary Action
Any employee who has a preventable incident will be subject to re-training and/or discipline up to and including termination based on the safety point system.

Although most situations will be addressed by issuing safety points, Commercial Waste Services reserves the right to impose discipline, up to and including termination, for any unsafe act, failure to follow safe work practices and/or procedures, or negligent operation of a company vehicle regardless of the point assessment under the safety point system. Unsafe behaviors are also su bject to disciplinary action regardless of whether they lead to injury.

Accruing Safety Points
All preventable incidents will be assigned points in the following manner:

Unsafe maneuver(s) or act
Failure to conduct a proper vehicle inspection report (DVIR) Improper following distance
Conviction of a minor traffic violation
Backing related incident
Minor preventable incident
Any use of a cell phone while operating company vehicle Major preventable incident that does not involve serious injury, death and/or property damage in excess of $25,000
Major preventable incident with serious injury, death, and/or property damage in excess of $25,000
Failure to immediately report a citation or incident in a company vehicle
Tampering with, disabling, or otherwise interfering with an on-board camera, or other monitoring equipment
Conviction of a major traffic violation *
One (1) point
One (1) point
Two (2) points
Two (2) points
Two (2) points
Two (2) points
Three (3) points
Four (4) points
Six (6) points
Six (6) points
Six (6) points
Six (6) points
(*) A major traffic violation is any citation, in either a personal or company vehicle, that involves any item listed under the "major safety incident" section above, or below and/or:
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81 10. Employee Safety and Training
3) Driving while your license is suspended or revoked;
4) Reckless driving;
5) Leaving the scene of an accident.

Maximum Allowable Safety Points
For introductory employees: Receipt of four (4) or more points during the introductory period will result in termination. In addition, receipt of two (2) separate safety point assessments during the introductory period will result in termination, regardless of the employee's total point count.

For non-introductory period employees: In any rolling 12-month period of employment, receipt of six (6) or more points will result in termination . Any infraction which occurred more then 12-months prior would no longer be included in the safety point count. In addition, receipt of three (3) separate safety point assessments in any rolling 12-month period will result in termination regardless of employee's total point count.

Retraining
Commercial Waste Services reserves the right to require an employee attend retraining in addition to any discipline imposed. Failure to attend mandated retraining course will result in disciplinary action up to and including termination.

Retraining is not just based on vehicle incidents but may also be required based on route observations made by supervisors and managers.

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TERMS AND DEFINITIONS
Anchorage : a secure point of attachment for lifelines, lanyards, or deceleration devices.

Body Belt: a strap with means both for securing it about the waist and for attaching it to a lanyard, lifeline, or deceleration device.

Body Harness: straps that may be secured about the person in a manner that distributes the fall-arrest forces over at least the thighs, pelvis, waist, chest, and shoulders with a means for attaching the harness to other components of a personal fall arrest system.

Connector: A device that is used to couple (connect) parts of a personal fall arrest system or positioning device system together.

Deceleration Device: any mechanism, such as a rope, grab, rip stitch lanyard, specially-woven lanyard, tearing lanyard, deforming lanyard, or automatic self-retracting lifeline/lanyard, which serves to dissipate a substantial amount of energy during a fall arrest, or otherwise limits the energy imposed on an employee during fall arrest.

Deceleration Distance: the additional vertical distance a falling person travels, excluding lifeline elongation and free fall distance, before stopping, from the point at which a deceleration device begins to operate.

Guardrail System : a barrier erected to prevent employees from falling to lower levels.

Hole: a void or gap two (2) inches (5.1 centimeters) or more in the least dimension in a floor, roof, or other walking/working surface.

Lanyard: a flexible line of rope, wire rope, or strap that generally has a connector at each end for connecting the body belt or body harness to a deceleration device, lifeline, or anchorage.

Leading Edge: the edge of a floor, roof, or formwork for a floor or other walking/working surface (such as a deck) which changes location as additional floor, roof, decking, or formwork sections are placed, formed, or constructed.

Lifeline: a component consisting of a flexible line for connection to an anchorage at one end to hang vertically (vertical lifeline), or for connection to anchorages at both ends to stretch horizontally (horizontal lifeline), that serves as a means for connecting other components of a personal fall arrest system to an anchorage.

Opening: 30 inches (76 centimeters) or higher and 18 inches (46 centimeters) or wider, in a wall or partition through which employees can fall to a lower level.

Personal Fall Arrest System: a system including but not limited to an anchorage, connectors, and a body harness used to arrest an employee in a fall from a working level.

Positioning Device System: a body belt or body harness system rigged to allow an employee to be supported on an elevated vertical surface, such as a wall, and work with both hands free while leaning backwards.

Self-Retracting Lifeline/Lanyard: a deceleration device containing a drum-wound line which can be slowly extracted from, or retracted onto, the drum under minimal tension during normal employee movement and which, after onset of a fall, automatically locks the drum and arrests the fall.

City of Hawaiian Gardens - April 2018
83 10. Employee Safety and Training
Snap Hook: a connector consisting of a hook-shaped member with a normally closed keeper, or a similar arrangement, which may be opened to permit the hook to receive an object and, when released automatically, closes to retain the object.

Toeboard: a low protective barrier that prevents material and equipment from falling to lower levels and which protects personnel from falling.

Unprotected Sides and Edges: any side or edge (except at entrances to points of access) of a walking/working surface (e.g., floor, roof, ramp, or runway) where there is no wall or guardrail system at least 39 inches (1 meter) high.

Walking/Working Surface : any surface, whether horizontal or vertical, on which an employee walks or works, including but not limited to floors, roofs, ramps, bridges, runways, formwork, and concrete reinforcing steel.

Does not include ladders, vehicles, or trailers on which employees must be located to perform their work duties.

City of Hawaiian Gardens - April 2018
84 N
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Equipment Operator - MRF
Company Name: Commercial Waste Services
Analysis Completed By: Ruben Hernandez
Date: January 1, 2018
Note: If you do not have safe work procedures that identify potential hazards, ensure you identify and address all potential hazards and preventive measures.

Required Personal Protective Equipment (PPE): ANSI approved high visibility clothing ; safety glasses; work boots; gloves; hearing protection.
~\;:-·,·:~::,__ .• ~, .. _,J; --~--Job_;Jask/Step_s·: .' a~·-_ :~<ti?.t.?\,;,::;,;., ··;: __ ;,,. · ,Potential·Accidents""or Hazards·_ :··. · __ ' _ · _ >."•,_. , · __ "'--cPreventive Measures , -____ -___ ·-._ ., ; ::[.• Conduct Pre-Trip/Post-Trip Inspection Slips, trip and falls. Bad weather conditions. Working in Wear appropriate Personal Protective Equipment (PPE) for the task and the dark (outside) and poor lighting. Working in tight spots weather conditions. Ensure work boots are laced and have good treads. with above mentioned hazards. Keep mind on-task. Have proper lighting (i.e. well-lit yard , fiashlight or a clip-on light). Take your time.

Walking in Material Recovery Facility Slips, trips and falls. Ensure walking surfaces are clear of slip, trip and fall hazards. Wear appropriate foot wear; make sure they are laced and have good treads.

Walking/Working around Trucks and Heavy Equipment Struck by trucks entering/exiting facility. Struck by Wear appropriate Personal Protective Equipment (PPE) for the task; PPE material handling equipment such as skid steers, front- shall include ANSI approved high vi sibility clothing . Make eye contact with end loaders etc. drivers and operators; no talking or texting on phones. Be aware of surroundings.

Entering/Exiting Equipment Slips, trips and falls. Maintain 3 points of contact when entering and exiting the equipment.

Work boots are laced and have good treads. Make sure the steps of the equipment are not damaged and are clear of debris. Do not have anything in your hands.

Operating Heavy Equipment Exposure to loud noise for extended periods of time. Wear appropriate Personal Protective Equipment (PPE) for the task; PPE Exposed to fiying dust and debris. shall include hearing protection with the appropriate noise reduction rating , and eye protection.

Operating Heavy Equipment Collisions with other vehicles. Striking fixed objects. Obey all speed limits and dedicated traffic patterns. Keep eyes moving, Striking pedestrians. being alert to pedestrians. Secure vehicle when stopped. Wear appropriate Personal Protective Equipment (PPE) when out of equipment and working around other traffic; includes ANSI approved high visibility clothing , safety glasses and hard hat if potential for falling or fiying objects.

When entering facility from outside, allow your eyes to adjust to lighting.

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Company Name: Commercial Waste Services
Analysis Completed By: Ruben Hernandez
Date: January 1, 2018
Note: If you do not have safe work procedures that identify potential hazards, ensure you identify and address all potential hazards and preventive measures.

Required Personal Protective Equipment (PPE): ANSI approved high visibility clothing; safety glasses; work boots; gloves.
~ .• ,,.:.t::,":~"'iJ;!];:::· tJooffask/Step__s. _.,: «,.;,~., .. ,.~~''_':;·:_-,._Potential Accidents-·o!;_t_Hazards : · __ ·"': . : .-- ; ·: : __ ,. ___ . Preventive Measures-_'.,------ -· _ .. ·-1 Conduct Pre-Trip/Post-Trip Inspection Sli ps, trip and falls. Bad weather conditions. Working in the Wear appropriate Personal Protective Equipment (PPE) for the task and dark (outside) and poor lighting. Working in tight spots with weather conditions. Ensure work boots are laced and have good treads. above mentioned hazards. Keep mind on-task. Have proper lighting (i.e. well-lit yard , flashlight or a clip-on light). Take your time.

Entering Truck Slips, trips and falls. Maintain 3 points of contact when entering and exiting the vehicle. Work boots are laced and have good treads. Make sure the steps of the truck are not damaged and are clear of debris. Do not have anything in your hands.

Route Driving Unsafe driving by others. Pedestrians and bicyclists. Bad Use safe driving habits and be alert for others. Obey all traffic laws and weather, road conditions, construction, etc. Fatigue. Backing company policies. Drive defensively. No talking or texting on cell phones. into tight locations. Fi xed objects; including overhangs. Be well rested and aware of the road conditions. When backing be sure there is nothing behind you , when in doubt get out and check. Be sure there is enough clearance around the truck, including overhead .

Walking to and/or from Truck Slips, trips and falls. Struck by other vehicles. Wear appropriate Personal Protective Equipment (PPE) for the task; PPE should include ANSI approved high visibi lity clothing , and appropriate safety boots that are laced properly and have good tread for maximum traction.

Tarping Bins Fall from heights if tarping manually. If truck is not equipped with automated tarping system , use extension pole to apply tarp manually. When working off of the ground level utilize fall protection equipment. Use a step-ladder to gain temporary access to elevated heights.

Handling Sharps, Needles, and other Potential Infectious Materials Lacerations and/or skin punctures. Disease or infection from Proper training on bloodborne pathogens . Complete series of hepatitis contaminated materials. vaccinations. Do not handle broken glass, needles, or other potentially contaminated materials with your hands. Wear protective gloves.

Work in Inclement Weather Conditions Heat related illnesses such as heat exhaustion, heat stroke. Dress for conditions and know the signs of heat illness and/or hypothermia.

Hypothermia, frost bite due to extreme cold. Slips and falls Stay hyd rated at all times. Ensure work boots have good treads. associated with wet surfaces.

Unloading Materials at MRF or Landfill Collision with other vehicles. Striking fixed objects. Striking Obey all speed limits and dedicated traffic patterns. Keep eyes moving, pedestrians. Being struck by other vehicles. being alert to pedestrians. Secure vehicle when stopped for unloading.

Wear appropriate Personal Protective Equipment (PPE) when out of truck and working around other traffic; includes ANSI approved high visibility clothing and hard hat if potential for falling or flying objects.

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Driver - Front Load
Company Name: Commercial Waste Services
Analysis Completed By: Ruben Hernandez
Date: January 1, 2018
Conduct Pre-Trip/Post-Trip Inspection
Entering/Exiting Truck
Route Driving
Walking to and/or from Truck
Manual Material Handling/Pushing & Pulling Bins
Handling Sharps, Needles, and other Potential Infectious Materials Work in Inclement Weather Conditions
Unloading Materials at MRF or Landfill
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Note: If you do not have safe work procedures that identify potential hazards, ensure you identify and address all potential hazards and preventive measures.

Required Personal Protective Equipment (PPE): ANSI approved high visibility clothing ; safety glasses; work boots; gloves.

Slips, trip and falls. Bad weather conditions. Working in the dark (outside) and poor lighting. Working in tight spots with above mentioned hazards.

Slips, trips and falls.

Unsafe driving by others. Pedestrians and bicyclists. Bad weather, road conditions, or poorly maintained roads.

Fatigue.

Slips, trips and falls. Struck by other vehicles.

Slips, trips and falls. Caught-in/between bin and fixed objects. Struck by lids or rolling bin. Strains associated with pushing/pulling bins to/and from location.

Lacerations, or skin punctures. Disease or infection from contaminated materials.

Heat related illnesses such as heat exhaustion, heat
stroke. Hypothermia, frost bite due to extreme cold. Slips and falls associated with wet surfaces.

Collision with other vehicles. Striking fixed objects. Striking pedestrians. Being struck by other vehicles.

Wear appropriate Personal Protective Equipment (PPE) for the task and weather conditions. Ensure work boots are laced and have good treads.

Keep mind on-task. Have proper lighting (i.e. well-lit yard, flashlight or a clip-on light). Take your time.

Maintain 3 points of contact when entering and exiting the vehicle. Work boots are laced and have good treads. Make sure the steps of the truck are not damaged and are clear of ice/snow/dirt Do not have anything in your hands.

Use safe driving habits and be alert for others. Obey all traffic laws and company policies. Drive defensively. No talking or texting on cell phones.

Be well rested and aware of the road conditions.

Wear appropriate Personal Protective Equipment (PPE) for the task; PPE should include ANSI approved high visibility clothing , and appropriate safety boots that are laced properly and have good tread for maximum traction.

Wear appropriate Personal Protective Equipment (PPE) for the task; ensure work boots are laced and have good treads. Wear protective gloves. Keep mind on-task. Stretch prior to beginning work, and throughout shift. Use pushing method, rather than pulling when possible for moving bins.

Proper training on bloodborne pathogens. Complete series of hepatitis vaccinations. Do not handle broken glass, needles, or other potentially contaminated materials with your hands. Wear protective gloves.

Dress for conditions and know the signs of heat illness and/or hypothermia.

Stay hydrated at all times. Ensure work boots have good treads.

Obey all speed limits and dedicated traffic patterns. Keep eyes moving, being alert to pedestrians. Secure vehicle when stopped for unloading.

11. Implementation Plan

11. Implementation Plan
Commercial Waste Services recognizes the importance of a smooth transition; benefiting both the city and the awarded service company. The key components of the plan proposed by Commercial Waste Services consists of three key concepts:

1. Education

2. Consideration

3. Execution
Education is an integral part of Commercial Waste Services' mission to enhance the future of waste handling services. As is important in all aspects, an educated community is a prepared community. With this in mind, Commercial Waste Services will educate the staff of the current process by which waste is collected within the City of Hawaiian Gardens. An analysis of the current waste removal schedule will be conducted to strategize and establish the most efficient and non-disruptive execution of the plan.

City of Hawaiian Gardens -April 2018 88

11. Implementation Plan

1. Education
It is a crucial part of the initial stages of implementation that CWS staff is prepared to aid the community by familiarizing themselves with the current ongoings in the City of Hawaiian Gardens. CWS will achieve this preparation by utilizing the residential data set supplied by the City of Hawaiian Gardens to populate the customer database and to prepare its distribution plan. The distribution plan will include the distribution of Public Education Materials (PEM's) to notify residents about the benefits of the new contract and how they may take full advantage of all the new programs available to them. • Pamphlets will provide information regarding the distribution of new containers, when the residents can expect them to arrive, and the process for exchanging them. We will also include reminders regarding the proper materials to be placed in each container. • Public Education Materials will be hand delivered to every residential door to ensure that all residents receive notification.

2. Consideration
When making a change as large as this, it is important to be considerate of the community, the City, and the previously contracted company, which is why CWS chooses to meet with current haulers as an important step for a smooth transition . CWS has decided to share a delivery schedule of containers to allow the previous hauler to know when they would be expected to remove containers . As it is key to make a speedy transition as well as efficient, CWS will also allow the current hauler to use our transitional storage facility to help in facilitating the change most considerately.

A transition facility will be acquired by CWS in order to aid in the storage of equipment to be moved in as well as to be used temporarily by the current hauler so as not to have any delays in the proposed transition schedule. A transition facility is a storage lot large enough to store the carts and bins required to service the City of Hawaiian Gardens. This process will aid in streamlining the process of CWS feels by obtaining a transition facility scheduling all the bins and carts to get delivered prior the implementation phase will streamline the whole process. Not only will this allow CWS to provide better more efficient service and a quicker transition period this will also reduce a great deal of traffic for the City of Hawaiian Gardens, thereby reducing unnecessary wear and tear on city streets. It will also reduce the amount CWS vehicles travel, reducing fuel consumption, reducing excess emissions and reducing fuel consumption costs resulting in more competitive rates for the residents and businesses of the City of Hawaiian Gardens.

City of Hawaiian Gardens - April 2018 89

11. Implementation Plan

3. Execution
All containers are supplied from the manufacturer identified by a unique barcode with a corresponding serial number. These barcodes are scanned upon delivery and picked up to ensure that each resident and business is serviced promptly and as scheduled.

The barcode reader is paired to a device with internet access through a cellular network. As the container is scanned it is paired with the correct address within our headquarters' database.

A crew is organized w ith the responsibility to perform the Initial Bin Distribution, delivering carts to 500 customers per day.
• Flatbed vehicles will be used to deliver carts and dumpsters. • All new carts and dumpsters will be accompanied by a notice/flyer describing the City's automated collection services, the purpose and proper use of each cart and/or dumpster. • Said notice/flyer will also include information on placement of carts and dumpsters for collection, care for carts and dumpsters, collection schedule, guidelines and rules, procedures for requesting additional and/or replacement carts and dumpsters.
• Commercial Waste Services' contact information will be provided to each resident and business owner serviced including appropriate telephone numbers and email addresses. • The notice/flyer shall advise customers to refrain from parking vehicles in obstruction of the carts and/or dumpster on collection day.
• The distribution team will file regular reports on the completion of each route segment to ensure full and proper distribution.
a. Public Education Materials (PEM's)
Commercial Waste Services will utilize the residential data set supplied by the City of Hawaiian Gardens to populate the customer database and to prepare its distribution plan. The distribution plan will include the distribution of Public Education Materials to notify residents about the benefits of the new contract and how they may take full advantage of all the new programs available to them . • Pamphlets will provide information regarding the distribution of new containers, when the residents can expect them to arrive, and the process for exchanging them . We will also include reminders regarding the proper materials to be placed in each container. • Public Education Materials will be hand delivered to every residential door to ensure that all residents receive notification.
b. Cart Distribution
All containers are supplied from the manufacturer identified by a unique barcode with a corresponding serial number. These barcodes are scanned upon delivery and picked up to ensure that each resident and business is serviced promptly and as scheduled.

The barcode reader is paired to a device with internet access through a cellular network. As the container is scanned it is paired with the correct address within our headquarters' database. • A crew is organized with the responsibility to perform the Initial Bin Distri bution, delivering carts to 500 customers per day.

City of Hawaiian Gardens - April 2018 90
•
•
•
•
•
•
c.
•

11. Implementation Plan
Flatbed vehicles will be used to deliver carts and dumpsters .

All new carts and dumpsters will be accompanied by a notice/flyer describing the City's automated collection services, the purpose and proper use of each cart and/or dumpster.

Said notice/flyer will also include information on placement of carts and dumpsters for collection, care for carts and dumpsters, collection schedule, guidelines and rules, procedures for requesting additional and/or replacement carts and dumpsters.

Commercial Waste Services' contact information will be provided to each resident and business owner serviced including appropriate telephone numbers and email addresses.

The notice/flyer shall advise customers to refrain from parking vehicles in obstruction of the carts and/or dumpster on collection day.

The distribution team will file regular reports on the completion of each route segment to ensure full and proper distribution.

Commercial Bin Delivery Plan
Commercial Waste Services will be utilizing Distributors' unlimited to supply all the commercial containers the city of Hawaiian Gardens would require.
• Commercial Waste Services will have sufficient recycling containers in stock to create new recycling accounts for all commercial customers.
• Commercial Waste Services and the manufacturer will work together to distribute containers to all commercially served customers in cooperation with the current contracted hauler to ensure minimal disruption and a seamless transition to the customers. • Commercial Waste Services proposes to use a variety of types of container delivery trucks for the City of Hawaiian Gardens:
• Container delivery trucks are designed to deliver commercial containers without damaging the surface of the customer's property.
• They are light and quiet so as to not disturb residents. • Depending on the needs, Commercial Waste Services will use container storage trucks to deliver one dumpster at a time or multiple containers simultaneously. • If need be, these trucks can be used to pull out dumpsters from tight alley or other hard to service areas.
• In addition, Commercial Waste Services strives to provide the safest, environmentally protective and most efficient fleet possible by equipping collection vehicles with one or more of the following items depending on the application and configuration of the vehicle:
• "Pack at idle systems" and Engine Idle time limiter to reduce emissions • Automatic transmissions that reduce emissions and allow drivers to focus more on their City of Hawaiian Gardens -April 2018 91

11. Implementation Plan
surroundings and safety versus shifting gears
• Retarders to assist in braking.
• Larger than industry standard brake lining to improve overall braking performance All equipment is well maintained and will be kept in a "like new," safe and clean operating condition throughout the term of the agreement. We accomplish this by using synthetic or semi-synthetic fluids that allow for extended oil drain intervals in engines, transmissions, differentials and hydraulic systems. The use of these fluids reduces the amount of virgin petroleum stock required as well as reduces the amount of used oils that are returned to the environment.

All trucks are outfitted with safety equipment to protect the vehicle operator and those around him or her. For example, back-up alarms and flashers warn vehicles or people nearby that the truck is in motion.

All trucks are equipped with a rear camera that relays images onto a monitor inside the truck cab to show the driver what is behind him in the truck's blind spot. d. Community Meetings
• Prior to the beginning of the Contract, Commercial Waste Services shall conduct community meetings to introduce residents, multifamily residents, businesses, commercial establishments, and industrial customers within the City of the City's services and to outline new programs and service offerings.
• At least two weeks prior to the scheduled community meetings, Commercial Waste Services will notify all customers of the upcoming meetings.
• By answering residents' questions and introducing new value added services in person, we aim to make customers comfortable and well informed about any proposed services offered and of any changes to existing services.
• Collection containers and Public Education Materials will be on-site giving customers the opportunity to see the services available to them first hand. • Additional informational meetings will be held as needed during the life of the contract. e. 26 Point Implementation Check List
✓ Receive Award of Franchise
This would be the date that we would get awarded the franchise agreement at the city council meeting.
✓ First Public Awareness Mailer
This would be the first outreach the residents of Hawaiian Gardens would receive. The mailer would consist of our contact information. Inform the residents of any changes they may City of Hawaiian Gardens - April 2018 92

11. Implementation Plan
experience. Inform residents that service days will be the sa me as well as containers and discuss ways to increase recycling.
✓ Place Vehicle Order
We would contact Rush Truck Center and place a order for ou r CNG vehicles . Also contact Am rep located in Ontario California to order the truck bodies. ✓ Place Carts/Bins Order
We would contact Schaefer Containers to order t he plastic residential carts . We would contact Distrib utors Unl imited located in Montebello California to manufacture the metal commercial containers. Both of these processes are estimated to take around 60 days to complete. ✓ M eeting With Current Hauler
We would meet with the current hauler to discuss and collaborate a transition plan. We would also obtain customer data and service routes.
✓ Meeting With City and Discuss Transition Plan
We would meet with t he city and show that equipment has been ordered. Discuss completion commitments vendors have made. Discuss current hauler willingness to cooperate. ✓ Receive/ Review Route Data
This is when we would receive the route data from the current hauler. We would review the data and analyze it for accuracy.
✓ Send Community Meeting Notice
We would send a community meeting notice that would inform residents ✓ Newsletter Articles
✓ Mail Subscription Orders
✓ Job Offer For Former Employees
✓ Residents Job Fair
✓ Finalize All Contract Deliverables
✓ Public Educational Mailer
✓ Hold Community Meetings
✓ Receive New Carts/Bins
✓ Receive New Trucks
✓ Customer Service Training
✓ Dry Run Commercial Routes
✓ Dry Run Residential Routes
City of Hawaiian Gardens - April 2018 93

11. Implementation Plan
✓ Third Public Awareness Mailer
✓ Review Route Sheets
✓ Delivery of New Carts
✓ Collection Starts
✓ Review Transition With City
✓ Submit Monthly Reports
City of Hawaiian Gardens -April 2018 94
Proposed Transition Schedule
Award May ~ • •' • ;(l ,'-;~ June June July
5th Week L.~~~~~i~ 3rd Week 4th Week
Receive Award of Franchise
First Public Awareness Mailer
Place Vehicle Order
Place Carts / Bins
Meeting W / City Transition Plan
Meeting With Current Hauler
Receive / Review Route Data
Send Community Meeting Notice 5-28-2018
Newsletter Articles 5-28-2018
Mail Subscription Orders 5-28-2018
Job Offer For Former Employees 5-28-2018
Residents Job Fair 5-28-2018
Finalize All Contract De liverables 5-28-2018
7-1-2018
7-1-2018
Rece ive New Carts/Bins 6-11-2018
Customer Service Training 6-11-2018
Dry Run Commercial Routes 6-11-2018
Dry Run Residential Routes 6-11-2018 N
New Service Awareness Mailer 6-18-2018 ~
Review Route Sheets 6-18-2018 3
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Delivery of New Carts 6-18-2018 ~
3 Collection Starts 7-1-2018 rl)
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Review Transition W / City 7-1-2018 Q
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Submit Monthly Reports 8-31-2018 :J
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11. B Organic Waste Recycling

11.B Organics Waste Recycling
Commercial Waste Services (CWS) will contract with Clements Environmental Corp. (Clements) to provide all customer education, outreach, and training. This work will also include waste characterization assessments and surveys to determine the success and deficiencies of the organics program . Clements will also provide similar work for the commercial recycling outreach, training, and waste assessments.

The following is a copy of the organics waste recycling programs as outlined in the work plan.

As described in Section 6.2.1 :

Residential Organics and Food Waste Recycling
Commercial Waste Services will offer an optional organics and food waste recycling program to its residential customers. CWS will contract with Clements Environmental Corp. (Clements) to provide all organics program education, outreach, and waste characterization work. CWS, in collaboration with Clements, proposes the following for its food waste recycling program:

2. Prior to or within the first ninety (90) days of starting food waste collection services, a Clements account representative w ill visit the residential home to provide a one-on-one introductory presentation on food waste recycling, what to do, and what to expect.

5. These organic materials will be delivered to Oak Tree Worm Farm to be processed into nutrient-rich compost through the vermicomposting process .

City of Hawaiian Gardens -April 2018
96 9.

11. B Organic Waste Recycling
On a regular basis, CWS will provide program progress reports to the City detailing program successes and deficiencies. These progress reports will contain the results from any completed waste characterization studies.

10. Per State regulations (AB 1826 and SB 1383), CWS will provide copies of all education and outreach material provided to the City along with the frequency of material distribution.

As described in Section 6.3.8:

Multifamily Green Waste/ Organics Recycling Collection
To help the City meet the requirements of AB 1826, the mandatory commercial and multi-family organics recycling regulations, CWS will enroll all multi-family businesses in an organics recycling program. With the help of Clements, CWS proposes the following for the multi-family organics recycling program:

1. All multi-family complex owners and residents will receive an invitation to participate in the organics program upon start of service, along with program-specific informational pamphlets (PEMs), and instructions on what materials are allowed and are not allowed in the cart. This program will offer a new 96-gallon green waste cart.
• Based on industry experience, the 96-gallon cart for an organics program can weigh over 400 pounds from dense food waste and other organics, thus being very difficult to handle safely. CWS will continually evaluate this program, and substitute the 96-gallon cart for multiple smaller carts.

3. Prior to or within ninety (90) days of starting food waste collection services, a Clements account representative will visit the multi-family complex to provide a one-on-one introductory presentation on food waste recycling, what to do, and what to expect.

4. On this initial site visit, the account representative will also conduct a foodwaste survey to determine an estimated foodwaste quantity and type from the enrolled household. This survey takes into consideration number of residents within the household, household grocery budget, and diet. This information may be provided by the complex manager in lieu of individual complex units, or estimated using best available data.

6. These organic materials will be delivered to Oak Tree Worm Farm to be processed into nutrient-rich compost through the vermicomposting process.

7. At least once a year, a Clements account representative will conduct a waste characterization study on the multi-family complex's organics cart to assess the ratio of foodwaste to greenwaste, and percentage of contamination (e.g. non-organics).

City of Hawaiian Gardens -April 2018
97 8.

11. B Organic Waste Recycling
At least once a year, Clements will facilitate a waste characterization study on the organic waste tipped at Oak Tree Worm Farm as part of this program to provide the City with information on the effectiveness and potential deficiencies of this program.

10. On a regular basis, CWS will provide program progress reports to the City detailing program successes and deficiencies. These progress reports will contain the results from any completed waste characterization studies.

11. Per State regulations (AB 1826 and SB 1383), CWS will provide copies of all education and outreach material provided to the City along with the frequency of material distribution.

As described in Section 6.4.5:

Commercial Organics Recycling Program
In compliance with AB 1826, CWS will evaluate each commercial business to determine the estimated solid waste and organic waste generated per week. CWS will compare this waste study with the current collection services to assess which businesses are currently in compliance with these regulations, and which businesses to target for program implementation. CWS will complete this assessment as expeditiously as possible to understand the City's commercial businesses' waste generation.

Starting January 1, 2019, all businesses which generate four (4) cubic yard or more will be offered organic waste recycling services .

1. All commercial businesses will receive an invitation to participate in the organics program upon start of service, along with program-specific informational pamphlets (PEMs), and instructions on what materials are allowed and are not allowed in the cart. This program will offer a new 96-gallon green waste cart. • Based on industry experience, the 96-gallon cart for an organics program can weigh over 400 pounds from dense food waste and other organics, thus being very difficult to handle safely. CWS will continually evaluate this program, and substitute the 96-gallon cart for multiple smaller carts.

City of Hawaiian Gardens - April 2018
98 3.

4. 11. B Organic Waste Recycling
Prior to or within ninety (90) days of starting food waste collection services, a Clements account representative will visit the business to provide a one-on-one introductory presentation on food waste recycling, what to do, and what to expect.

On this initial site visit, the Clements account representative will also conduct a foodwaste survey to determine an estimated foodwaste quantity and type from the enrolled business. This survey takes into consideration number of persons within the business, number of work shifts, and business operational hours.

6. These organic materials will be delivered to Oak Tree Worm Farm to be processed into nutrient-rich compost through the vermicomposting process.

9. Businesses enrolled in this program will receive quarterly PEMs relating to organic and food waste recycling, relevant state regulations (e .g. AB 1826 and SB 1383), and any program progress reports.

11. Per State regulations (AB 1826 and SB 1383), CWS will provide copies of all education and outreach material provided to the City along with the frequency of material distribution.

12. As AB 1383 regulations are adopted, CWS will assist the City in all required Food Recovery identification, organization, and outreach.

City of Hawaiian Gardens - April 2018
99 12. Customer Service

12. Customer Service
1) General customer service will include responding to customer inquiries and keeping the City informed of problems issues that arise proposer must be able to facilitate customer service services in both English, Spanish and Korean.
2) CWS will bill customers quarterly for services provided 3) Customer outreach bill inserts describing programs, services, and events will be distributed quarterly. All material shall be reviewed with the City prior to distribution. All educational materials and public outreach will be in English, Spanish and Korean. All educational material will completed at the expense of cws.
4) CWS will have a dedicated area on its website to cater to Hawaiian Gardens residents. The link will allow customers to select services, recycling opportunities, bill paying services and City Communications relevant to waste collection, hazardous waste, special collection events, and public outreach. The site must be presented in English, Spanish and Korean. The website will also post all current and past outreach inserts in PDF form for residents to review.
5) Roxy Petrosian will be the dedicated staff member to respond to service inquiries. She will also conduct weekly meetings to go over weekly snapshots of services provided to the City of Hawaiian Gardens. 6) CWS will have a dedicated toll free phone number for the residents of Hawaiian Gardens to utilize. In addition 2 Customer service representatives will be dedicated to the City of Hawaiian Gardens. If additional calls come in during high call volume days CWS phone lines will roll over to our general customer service representatives.
7) CWS will also have a staff member present at each council meeting to follow up with council and staff and keep the City of Hawaiian Gardens informed of all events. This staff member will also make announcements of events CWS is participating in such as Quarterly Clean Up Events, Free Mulch Giveaway Events and Earth Day just to name a few.
100
City of Hawaiian Gardens -April 2018

12. Customer Service
Some key Customer Service features will also include the following:

Local Office:

Best way to serve the community is to have a office within city limits. This creates many positive opportunities for the city of Hawaiian Gardens. This creates a point of sale all equipment purchased will have a delivery location of Hawaiian Gardens. This allows Hawaiian Gardens to obtain additional revenue from equipment purchased for this contract along with any future growth. This also allows ease of access to employee city of Hawaiian Gardens residents first. This also allows residents and city staff to have direct contact with customer service employees.

No trucks or equipment will be kept at this location.

Phone pop recognition
All customers will be registered in our computer database. Customer phone numbers will be registered with a phone pop feature. As soon as customers call the computer database will recognize the phone number and pull up customer information. This eliminates valuable time asking for names and addresses etc.

Same day service guarantee
Commercial Waste will service Hawaiian Gardens businesses and residents same day on all service requests made prior to noon. All requests made after noon will be serviced prior to noon the following day.

No answering service always live voice
Commercial waste services will not utilize any touch tone services, voice automated services, 30 Second Hold Time Guarantee.

All Calls will be answered immediately. No customer will be required to hold more than 30 seconds on initial calls Dedicated Customer Service Representative
Commercial Waste Services will have employees that only dedicate time to the city of Hawaiian Gardens. We have learned that this
Dedicated Phone Number
Commercial waste services (833) 442-4899 (833) HG-CITY-9 Route Supervisor in city on daily basis
Route supervisor will go through the city on a daily basis checking on containers that need exchanging. Reporting illegal dumping. Graffiti issues on containers
Call Logs
Commercial Waste Services will keep records of all call logs made available to city staff upon request.

City of Hawaiian Gardens - April 2018
101

12. Customer Service
Complaint Logs
Commercial Waste Services will keep records of all complaint logs and make it avai lable for city staff upon request Website Service
CWRServices.com will have a dedicated area for Hawaiian Gardens businesses and residents. The side will allow customers to pay bills request service, Check on scheduled services. Check on past bills paid and payments.

Monthly Meetings
Commercial Waste services will have monthly scheduled meeting with city staff. City staff will be presented with a tonnage report of all tonnage collected from the city, all call logs, all complaint logs. List of containers exchanged.

Field Representative
Field Rep will deal with residential and business customers on the day to day basis. They will also help develop recycling programs.

City Liaison
Commercial waste services will have a city liaison that will attend all council meetings chamber events earth day. (list of all the other city sponsored events)
Field Supervisor
Field supervisor will follow up with customer requests to ensure drivers service all customers.

City of Hawaiian Gardens - April 2018
102

14. Insurance Requirements

14. Insurance Requirements
Insurance Type of Policy# Start Date Exp. Date Limit
Company Coverage
Financial Pacific Commercial 60461149 5/3/2017 5/3/2018 $1,000,000 General Liability
State Fund Workers Comp 9167287-2017 10/1/2017 10/1/2018 $1,000,000 Financial Pacific Automobile 6041149 5/3/2017 5/3/2018 $1,000,000 Liability
James River Umbrella MKLV2EUL101353 5/3/2017 5/3/2018 $20,000,000 Insurance Liability
Company
Due to Many policies ready to expire please contact the below contact for updated policy information Erin Viker
877-730-1222 Office
208-577-6769 Direct
805-868-7231 Cell
805-545-8224 Fax
[email protected]
www.mmtinsurance.com
City of Hawaiian Gardens -April 2018
103

15. Past Pending Litigation: Judgement, Penalties, Fines and Violations

15. Past Pending Litigation: Judgement, Penalties, Fines and Violations Commercial Waste Services does not have any past or pending litigation (Judgement, Penalties, Fines and or Violations).

City of Hawaiian Gardens -April 2018
104

16. Guarantees and Sureties
✓ ARGO SU RE T Y Bond No.: C MG B0002702
BID BOND Argonaut Insurance Company
Deliveries Only: 225 W. Washington, 24th Floor, Chicago, IL 60606 United States Postal Service: P.O. Box 469011 , San Antonio, TX 78246 KNOW ALL MEN BY THESE PRESENTS: That we
Commcr·cial Waste Services, Inc.
called the Principal. and Argonaut Insurance Company, an Illinois corporation, called the Surety, are held and firmly bound unto
City of Hawaiian Gardens
called the Obligee, in the sum of Twenty Five Thousand and 001100 U.S. Dollars($ 25 000.00 ), for the payment of which we bind ourselves , and our successors and assigns, jointly and severally, as provided herein.

WHEREAS, Principal has submitted or is about to submit a bid to the Obligee on a contract for Solid Waste & Recycling Collection Services *RFP No . 20 18- 002 ("Project").

NOW, THEREFORE, the condition of this bond is that if Obligee accepts Principal's bid, and Principal enters into a contract with Obligee in conformance with the terms of the bid and provides such bond or bonds as may be specified in the bidding or contract documents, then this obligation shall be void; otherwise Principal and Surety will pay to Obligee the difference between the amount of Principal's bid and the amount for which Obligee shall in good faith contract with another person or entity to perform the work covered by Principal's bid, but in no event shall Surety's and Principal's liability exceed the penal sum of this bond. * Subject to surety approva l of Annual Performance Bond Signed this ___ 19_t_h ___ day of ____ A~p-r_il ____ , _2_0_1s ____ _

PRINCIPAL

ARGONAUT INSURANCE COMPANY
Ste. 426
Attorn6,y-in-F act
City of Hawaiian Gardens -April 2018
105

16. Guarantees and Sureties
CMGB0002702 Argonaut Insurance Company
Deliveries Only: 225 W. Washington, 24th Floor
$0.00
KN(l\\
llli1h,is
Chicago, IL 60606
United States Postal Service: P.O. Box 469011, San Antonio, TX 78246 POWER OF ATTORNEY :\ l l :\ ll:N l~ Y r~ IF.~F PRt_:sF_NTS: , l'hnl 1hc :"-.rgorn1111_ ln~urnm:c C'o111 p11ny. n ~orpornlirn~ duly organiz:tl and cx istinf under the laws of the State of and h:1,·m~ 11 s 1w1 1h:1pal nll1l'1.' m lhl' (. 011nty ol l onk. 11111101s docs hcrchy 11nm111atc, const1tutc and appomt: / (.iahricl la Grady Shilo Lee Los inn S(cphnnic I lope Shear \ / ✓ rht.' ir trul.' and lawful agcnt(s) nnd attomcy(s)-in-fo..:1. each in their se parate capaeity ii' more than one is mu e~;i ~ove. to mnkc. execu te. seal und deliver for and on its b1:halt' us sun.·t~. and as its act and deed any and all h\llllls . ..:ontrncts. ;igrL·cmcnts or indemnity and uthe( un<lerta ldugs in surctyshir provided. hov .. ·ever. that lhc p1..·nal :--um of an~ nnc such instrument executed hereunder shall 1101 exceed the sum of:
$IO 000 000.00
This Pl,wcr of At1orncy is granted and is signed and sca led under nm\ hy the authority nr the lollowihg Reso lution adopted by the Roa rd or Directors of Argonaut lnsurnnl·c c~,mp:.my : _,,,-
,
"KESOLVED. That the !'residen t. Senior Vice President. Vice !'resident. Assistant Vice President. Secretary. Treasurer and each of them hereby is au thorized to execute powers of nttnrne). ,md such ,rnthority can he executed hy use or facsimi le signature. which may be utlcstcd or acknowledged hy any nrticer or attorney. of the Company. quJli(ring the attorney or altorncys named in the given powcrof':1tlor1't:Y, to execute in behalf or. :ind acknowledge as the act and deed of the Argonaut lnsuruncc Company. all bond undcnakings and contrac ts of'suretyship, and to unix lhe corporate sea l thereto." IN \Vll1'JESS \VI IF.REOF. Argonaut Insurance Company has caused its o(ficia\ seal to be he reunto allixcd and these presents to be signed by its duly authori zed officer on the 8th da) of' Ma). 201 7. • .. ., Argonaut Insurance Company ..... ••'~u~~•••,,~

STATE OF TEXAS
COUNTY OF HARRIS SS:
/--~-<~.;;;-.l\\
dtSEAL>~ 0 ~-. ,... ...~:
\ .. :;~:~'.r'.::·:::.Y
by :

Josh ua C. Retz , Senior Vice President
On this 8th day of Muy. 1017 A.D . ., befoni me. a Notary Public of the State of Texas, in and for the County of Harris. duly commissioned and qualified. came THE ABOVE OFFI CER OF TtlE COMPANY. to me personally known to be the indi vidual and officer described in, and who executed the preceding instrument, and he acknowledged the exec ution of same. and being by me duly sworn, deposed and sa id that he is the officer of the sa id Company aforesaid. and that the seal affixed to the preceding instrument is 1he Corpor:ll~ Sea l of sa id Company, and the said Corporate Seal and his signature as ofliccr we re duly affixed and subscribed Lo the said inslrumenl by the authority and direction of the said corporation, and that Reso lution adopted hy the Board of Directors of said Company. referred to in the preceding instrumen t is now in force.
, IN TESTIMONY WHEREOF. I have hereunto set my hand, and artixed my Oflicial Seal at the County of Harris, the day and year first above written. (Notary Public)
I. the undersigned Onicer of'thc Argonaut Insurance Company, Illinois Corporation , do hereby certify that the original POWER OF ATTOKNEY or which the foregoing is a l"ull. true c:1ncl corrct.:t copy is still in fu ll force and ef!Cct and has not been revokt!d.

IN WI J'NF.SS WI IERl'.OF. I have hereunto set my hand, and anixcd the Sea l of said Company, on the 19th day or_A~p~ri_l ______ _ 2018 Snrnh Heineman , VP-Underwriting Surety
THIS DOCUMENT IS NOT VALID UNLESS TIIE WOIU>S ARGO POWER OF ATTORNEY ARE IN BLllE. IF \'Oll llAVE QllESTIONS ON ALITII ENTICITY OF THIS DOCUMENT CALL (210) 321 • 8~00. 106
City of Hawaiian Gardens -April 2018

16. Guarantees and Sureties
. '
CALIFORNIA ALL-PURPOSE ACKNOWLEDGMENT CIVIL CODE§ 1189
A notary public or other officer completing this certificate verifies only the identity of the individual who signed the document to which this certificate Is attached, and not the truthfulness, accuracy, or validity of that document.

State of California
County of LOS ANGELES
On ______ APR 1 9 2018 _ ___ before me, SHIRLEY GIGGLES, NOTARY PUBLIC Date Here Insert Name and Title of the Officer
personally appeared _______ G_A_B'---' R-=IE:..:L:..:L:.:... A-'---G-=-R:.:... A=D....:Y _____ ______ _ _ _ _ _ Name(s) of Signer(s)
who proved to me on the basis of satisfactory evidence to be the person(s) whose name(s) is/are subscribed to the within instrument and acknowledged to me that he/she/they executed the same in his/her/their authorized capacity(ies), and that by his/her/their signature(s) on the instrument the person(s), or the entity upon behalf of which the person(s) acted, executed the instrument.

SHIRLEY GIGGLES
Notar y Public . Calitorn1a z
Los Ang eles Counly i: r. crnm1ssIon 11 216331 7 P ~\. • . 111 . 1 f-'( l)' ' r"~ Sro 7 !2,~~)? ...... -.,.. ~ .... , ,-;e>"'t~~'\ Place Notary Seal Above
I certify under PENAL TY OF PERJURY under the laws
of the State of California that the foregoing paragraph is true and correct.
---------------OPTIONAL---------------
Though this section is optional, completing this information can deter alteration of the document or fraudulent reattachment of this form to an unintended document.

Description of Attached Document
Title or Type of Document: __________ ___ Document Date: ________ _ Number of Pages: _ __ Signer(s) Other Than Named Above: ________ ____ _ Capacity(ies) Claimed by Signer(s)
Signer's Name: _ _______ ____ _ Signer's Name: ___________ _ _ n Corporate Officer - Title(s): ___ ___ _ LJ Corporate Officer - Title(s): _ _____ _ I I Partner - !7 Limited l] General [J Partner - C Limited f] General I i Individual I I Attorney in Fact [ ! Individual D Attorney in Fact i I Trustee U Guardian or Conservator [J Trustee • Guardian or Conservator I I Other: ___________ _ _ _ _ [] Other: __________ _ _ _ _ Signer Is Representing: _____ ____ _ Signer Is Representing: _ ________ _ ;,t;<ZJ<r<,•;<;'G(}'<S/.;~'<;:(;• "'1,'C<.,"<,",(,'q(,'<U,'C<.,'C<,'<-'k,'q<.,'<;;C<,;,(;'U<.,",X,c;<;'q,'<R'<;(,~'G{:,'q(>C{;=~'<;".,'<;<.,,.,;c(_"<,='g,'(,:Z,<;(;~'<;;(.";{.S.'{;'<;<,'<,:C<;'(;! (i:)2014 National Notary Association• www.NationalNotary.org • 1-800-US NOTARY (1-800-876-6827) Item #5907 City of Hawaiian Gardens -April 2018
107

17. Statement of Compliance

17. Statement of Compliance
This proposal is in strict compliance with the Request for Proposal and Draft Franchise Agreement and no exceptions to either are proposed;
City of Hawaiian Gardens - April 2018
108

18. Proposal Enhancements

18. Proposal Enhancements
Community Scholarship
Commercial Waste Services will donate a total of $10,000 annually to high school students who reside in the City of Hawaiian Gardens who seek higher education
Community Involvement
Commercial Waste Service is dedicated to the community and residents we serve. We believe in rolling up our sleeves and becoming active partners. We are committed to joining Hawaiian Gardens numerous Community Based Organizations.

Holiday Tree Service
Commercial waste services shall collect holiday trees on a annual basis. Commercial Waste will collect holiday trees placed out for collection on collection day for 8 weeks following December 25. Commercial waste services will collect all holiday trees free of charge regardless of flocking, tinsel or ornaments .

Free Bulky Item Pick Up & Drop Off
Commercial Waste Services will setup free pre scheduled bulky item pick ups and drop offs for City of Hawaiian Gardens residents.

Organics Recycling Program
Commercial Waste Services will offer a Organics Recycling Program to all customers commercial and residential.

Deliver Organic waste containers to commercial customers and educate on how to stay green. Instruct residents on easy techniques to do backyard organic composting.

Free Mulch Give Away
Commercial Waste services will conduct 2 compost mulch give a ways each calendar year for City Residents. The City will be able to coordinate with Commercial Waste to schedule in conjunction with other City events.

City Sponsored Event Signage
Commercial Waste Services will display advertising for city sponsored events on all trucks servicing the city the week prior to the event. Custom signage will be printed at Commercial Waste Services expense and will be displayed on vehicles. Commercial Waste Services feels this will give the city more exposure and City pride at city sponsored events.

Sharps Disposal Program
Commercial Waste Services will create a sharps disposal program for all the residents of the city of Hawaiian Gardens.

Special Event Recycling Services
Commercial Waste Services will not only donate refuse containers to City sponsored events, we will also donate recycling receptacles to promote recycling and keep Hawaiian Gardens sustainable. 24 Hour Live Voice Customer Service
Commercial Waste Services will have 24 hour cu stomer service line 7 days a week without a answering service Volunteer At City Events
Commercial Waste services will also supply the City with 2 representatives 1 to interact with residents and businesses who attend events and answer questions, comments or concerns at events. The second representative will be responsible for keeping the cardboard event containers empty during City events.

Hawaiian Gardens Branding on Vehicles
City of Hawaiian Gardens - April 2018 109

18. Proposal Enhancements
Commercial Waste Services will add "Proudly serving the City of Hawaiian Gardens" and a city logo at the cities sole discretion on all vehicles serving the city of Hawaiian Gardens. 70% Diversion Rate
Commercial Waste Services will guarantee a initial diversion rate of 70% by the end of the first year for the city of Hawaiian Gardens.

Free Services at All City Facilities and City Events
Commercial Waste Services will not only service city facilities for free but will also provide free service to all city sponsored events.

Free Annual Cart Washing
Commercial Waste Services will pick one week out of the year and conduct a annual cart washing for all residential carts free of charge. This is in addition to cart exchanges for broken, damaged or old carts.

City of Hawaiian Gardens - April 2018 110
Attachment A: City Map
Attachment A: Hawaiian Gardens City Map
Attachment A: Hawaiian Gardens City Map
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City of Hawaiian Gardens -April 2018
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Attachment B: Maximum Permitted Rates Schedule
Attachment B: Maximum Permitted Rates Schedule
ATTACHMENT B-1: TOTAL MAXIMUM PERMITTED RATE SCHEDULE

RESIDENTIAL SERVICES
Following are the rates for July 1, 2018 through June 30, 2019:

Monthly Residential Cart Service Rates*
Standard Service includes: One 96-gallon refuse, One or more 96-gallon recycling, and up to Two 64-gallon green waste Carts.
. : .::ti~/t1~t' . ·· ... · ...Z'·~.{•?iiii"2' .. .. Monthly Quarterly . Standard Service $12.01 $36.03 Low-Income Senior Rate (1) $10.81 $32.43
Additional Refuse Cart - above one {96-gallon) $8.00 $24.00 Additional Refuse Cart - above one {64-gallon) $6.00 $18.00 Additional Green Waste Cart - above two {64-gallon) $4.00 $12.00 Optional Residential Organics Recycling (SB 1383) ( 32 gallon) $8.00 $24.00 Other Residential Cart Rates and Services* (Charged in Addition to Cart Service Rates) Valet Service - Authorized Disabled Customers Only No
Charge
Additional Special Overage Pickup for Automated Cart Customers (in excess oftwo $4.50 pickups per year)
Additional Bulky-Waste Pickup for Automated Cart Customers -- 52 pickups/1 Year *Including all City fees.
(1) Low-income 10% Senior rate discount includes one 64-gallon refuse cart, plus one 64-gallon recycling and one 64-gallon green waste cart.
*Optional Non-Franchise Extra Scope Quarterly Fee Annual Fee Citywide Quarterly Clean-up Program Free Free
*See Section 1.4 for Program Description
City of Hawaiian Gardens - April 2018
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COMMERCIAL SERVICE
Following are the rates for July 1, 2018 through June 30, 2019:

Standard Commercial Service Number of Collections Per Week Container Type/Size 1 2 3 4 5 6
96-Gallon Containers $37.40 $60.50 $84.70 $108.90 $132.00 $167.00 1 Cubic Yard Bin $62.70 $95.70 $144.70 $183.70 $224.40 $265.10 2 Cubic Yard Bin $73.70 $122.10 $169.40 $216.70 $265.10 $312.40 3 Cubic Yard Bin $110.00 $167.20 $226.00 $286.00 $354.20 $405.90 6 Cubic Yard Bin $198.80 $310.20 $408.10 $503.80 $622.60 $719.40 Compacting 30+/-Cubic Yard Box $600/Service up to 9 tons -- $65/ton after Standard 40 Cubic Yard Box $500/Service up to 7 tons -- $65/ton after Locking Bin (Extra Charge) $5.00 $7.50 $10.00 $12.50 $15.00 $17.50 7 Additional
Pickups (Same
Day)
$225.00 $35.00
$314.60 $45.00
$371.80 $50.00
$469.80 $55.00
$839.30 $65.00
$22.50 NONE
ATTACHMENT B-2.2: TOTAL MAXIMUM PERMITTED RATE SCHEDULE - CONTINUED

COMMERCIAL SERVICE
Following are the rates for July 1, 2018 through June 30, 2019:

Standard Commercial Service Number of Collections Per Week Container Type/Size 1 2 3 4 5 6 7
On-Call Bulky Item Collection $50/Call up to 3 Items
On-Call E-Waste and U-Waste Collection
Recycling 3 Cubic Yard Bin (Comingled)
Recycling 40 Cubic Yard Box (Commingled)
Commercial MRF Rate
3 Cubic Yard MRF Bin $110.00 $167.20 $226.00 $286.00 $354.20 $405.00 40 Cubic Yard MRF Roll-Off Box $500/Service Up To 7 Tons -- $65/Ton After 30 Cubic Yard MRF Compactor $600/Service Up To 9 Tons -- $65/Ton After Organics Recycling "Food Waste"
96-Gallon Organics Recycling Cart $37.40 $60.50 $84.70 $108.90 $132.00 $167.00 $225.00 3 Cubic Yard Organics Recycling Bin $110.00 $167.20 $226.00 $286.00 $354.20 $405.90 $496.32 ATTACHMENT B-3: TOTAL MAXIMUM PERMITTED RATE SCHEDULE
Multi-Family Services
Following are the rates for July 1, 2018 through June 30, 2019:

Standard Multi-Family Services Number of Collections Per Week Container Type/Size 1 2 3 4 5
96-Gallon Containers (Residue) $12.01 $18.26 $24.74 $31.23 2 Cubic Yard Bin (Residue) $73.70 $122.10 $169.40 $216.70 3 Cubic Yard Bin (Residue) $110.00 $167.20 $226.00 $286.00 96-Gallon Containers (Extra Residue Cart) $8.00 $12.16 $16.48 $20.80 Recycling- 3 Cubic Yard Bin (Comingled) $30.00 $45.60 $61.80 $78.00 Green Waste - 3 Cubic Yard Bin (AB 1826) $65.00 $98.80 $133.90 $169.00 Locking Bin $5.00 $7.50 $10.00 $12.50
Extra Dump Charge (2 & 3 c.y. Bin) $SO/Extra Dump 2 Y.D. - $55/Extra Dump 3 Y.D.

On-Call Bulky Item Collection
On-Call E-Waste and U-Waste Collection
$38.67
$265.10
$354.20
$25.76
$96.60
$209.30
$15.00
Additional Pickups
(Same Day)
$4.50
$50.00
$55.00
$4.50
$3.50
$4.00
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TEMPORARY BIN/BOX SERVICE
Following are the rates for July 1, 2018 through June 30, 2019:

Standard Temporary Bin/ Box Service Charge
Container Type/Size Pickup/Delivery Per Dump *Overweight Daily rental after 7 days Charge Charge Charge Per Ton without dumping
3 Cubic Yard Bin $100.00 $85.00 N/A Free
10 Cubic Yard Box $150.00 $300.00 $65.00 $5.00
30 Cubic Yard Compactor $150.00 $150.00 $65.00 $5.00
40Yard Box $150.00 $350.00 $65.00 $5.00
Dead Run
charge
$75.00
$150.00
$150.00
$150.00
Attachment D: Special City Events/ City Facilities
Attachment C: Intentionally Left Blank
Attachment D: Special City Events I City Facilities
Attachment D: Special City Events/ City Facilities
Special Events
CWS will provide solid waste collection at special city events, as provided in the following list, at no cost.

The city currently has twelve (12) special events per year. Contractor will provide cardboard box litter receptacles and plastic liners for certain events. City staff will be responsible for placing the waste in the collection bins or boxes. All collected waste will be processed at a MRF for optimum recycling.

Current Special Annual Events

1. Safe Community Month

2. Easter Egg Hunt

3. Carnival & Parade

4. Independence Day Celebration

5. Car Show

6. National Night Out

7. Robert Canada Friendship Pow Wow

8. 3K Fun Run

9. Halloween Program

10. Veterans Day Ceremony

11. Christmas Tree Lighting
1 ;LocaJion . • ..
;J; · .. · ·;. Address Count · S.ize Material '
City Hall 21815 Pioneer Blvd 1 ea. 3 C. Y. Waste
Recreation Senior Center 21815 Pioneer Blvd 3 C. Y. Waste Public Safety/ Library 11940 Carson St. 1 ea. 3 C. Y. Waste LeeWare, MAOF Pre-School 22150 Wardham Ave. 1 ea. 3 C. Y. Waste LeeWare Pool 22310 Wardham Ave 1 ea. 3 C. Y. Waste
Hawaiian Gardens Tenn Ctr 1 ea. 3 C. Y. Waste
City of Hawaiian Gardens -April 2018
Attachment E: Good Corporate Citizen Statement
Attachment E: Good Corporate Citizen Statement
Attachment E: Good Corporate Citizen Statement

1. Good corporate citizens enhance Hawaiian Gardens through employment practice:
• CWS will hire Hawaiian Gardens residents when possible • Provide training and promotion opportunities for all workers • Exceed industry standards for wages and benefits
• Provide safe, clean and healthy work environment
• Provide family friendly benefits that support family life such as maternity/paternity leave, child care and day care

2. Good corporate citizens enhance Hawaiian Gardens through environmental responsibility:
• Use Hawaiian Gardens sources for goods
• Minimize use of resources
• Used recycled content products wherever possible
• Use energy efficient systems
• Support opportunities for employees to use car pools/public transportation

3. Good corporate citizens enhance Hawaiian Gardens through excellent customer service practices:
• Use Hawaiian Gardens residents' complaints
• Being courteous and helpful
• Being bi-lingual
• Extending a helping hand to the seniors and handicapped

4. Good corporate citizens enhance Hawaiian Gardens through financial practice:
• Purchase supplies locally
• Support Hawaiian Gardens youth teams, local schools, and community organizations • Support volunteerism and community involvement by employees • Support and participate in Hawaiian Gardens community events • Open a office in the City of Hawaiian tlardens
*Highlighted bullet points exceed recommended Good Corporate Citizen Statement City of Hawaiian Gardens -April 2018
Attachment G: Work Plan & Methodology
Please see Section 6 Work Plan
Attachment H: Federal Motor Carrier Safety Administration Records SAFER Web - Company Snapshot COMMERCIAL WASTE SERVICES, INC. 4/16/18, 8 :54 PM USDOT Number MC/MX Number , Name
Enter Value: coMMERCIAL wA~ TE srn: Company Snapshot
COMMERCIAL WASTE SERVICES, INC.
. Search ·
ID/Operations I Inspections/Crashes In US I Inspections/Crashes In Canada I Safety Rating Carriers: If you would like to update the following ID/Operations information, please complete and submit form MCS-150 which can be obtained online or from your State FMC SA office. If you would like to challenge the accuracy of your company's safety data, you can do so using FMCSA's ~ system.

Carrier and other users: FM CSA provides the Company Safety Profile (CSP) to motor carriers and the general public interested in USDOT Number: 2651449
Other Information for this
Carrier
, SMS Results
, Licensing & Insurance
obtaining greater detail on a particular motor carrier's safety performance then what is captured in the Company Snapshot. To obtain a CSP please visit the CSP order wg~ or call (800)832-5660 or (703)280-4001 (Fee Required).

Carrier VMT Outdated.
gmi\y_Jy_p_g_; CARRIER
QRfill!llng..s.tl!!!!l;_;_ ACTIVE Qut of Service Date: None J&g~ COMMERCIAL WASTE SERVICES, INC.

OBA Name:
eh~•lcal 8ddress: 1530 DATE ST.

MONTEBELLO, CA 90640
Phone: (800) 947-8224
Mfilllilg 8ddress: PO BOX 820
MONTEBELLO, CA 90640
U§DOT Number: 2651449 State Carrier ID Number:

MC/MX/EE Number(s): DUNS Number: ••
Power U•its: 10
MC§-150 Eorm Date: MCS-150 Mileagg...(Yeart
Qgeration Classification:
x Auth. For Hire Priv. Pass .(Non- State Gov'!
Exempt For Hire business) Local Gov'!
Private(Property) Migrant Indian
Priv. Pass. U.S. Mail Nation
(Business) Fed . Gov't
Carrier OpMi!.li.Qn;
Interstate Intrastate Only x Intrastate Only
(HM) (Non-HM)
!&Igo Carried :

General Freight Liquids/Gases Chemicals
Household Goods lntermodal Cont. Commodities Dry Bulk
Metal: sheets, coils , Passengers Refrigerated Food
rolls Oilfield Beverages
Motor Vehicles Equipment Paper Products
Drive/Tow away Livestock Utilities
Logs , Poles , Beams , Grain, Feed , Hay Agricultural/Farm Lumber Coal/Coke Supplies
Building Materials Meat Construction
Mobile Homes Garbage/Refuse Water Well
Machinery, Large US Mail
Objects
Fresh Produce
https ://safer. f mesa .dot.gov/query.asp?sea rchtype =ANY&query_type = .. .449&orig inal_query_s tri ng =COMMERCIAL %20WASTE%20SERVI C ES, %201 NC . Page 1 of 3 SAFER Web - Company Snapshot COMMERCIAL WASTE SERVICES, INC .

IDIOP-erations I Inspections/Crashes In US I lnsP-ections/Crashes In Canada I Safety Rating US Inspection results for 24 months prior to: 04/15/2018 Total Inspections : 18
Total IEP Inspections : 0
4/16/18, 8:54 PM
Note: Total inspections may be less than the sum of vehicle, driver, and hazmat inspections. Go to lnsJ;lections HelR for further information. lru!gections·
Inspection Type Vehicle Driver Hazmat IEP
Inspections 17 12 0 0
Out of Service 6 0 0 0
Out of Service% 36 .3% 0% % 0%
Nat'I Average % 20.72% 5.51% 4.50% N/A (2009- 2010)
Crashes reported to FMCSA by states for 24 months prior to: 04/15/2018 Note: Crashes listed represent a motor carrier's involvement in reportable crashes , without any determination as to responsibility.

Type
Crashes
Fatal
0 Crashes:

Injury
0 Tow Total
ID/OP-erations I lnsP-ections/Crashes In US I Inspections/Crashes In Canada I Safety Rating Canadian Inspection results for 24 months prior to: 04/15/2018 Total inspections: 0
Note: Total inspections may be less than the sum of vehicle and driver inspections. Go to lrn.Reclions Help_ for further information.

Inspection Type
Inspections
Out of Service
Out of Service %
lnsQections :

Vehicle
0%
Crashes results for 24 months prior to: 04/15/2018
Driver
0%
Note: Crashes listed represent a motor carrier's involvement in reportable crashes , without any determination as to responsibility.

Type
Crashes
Fatal
0 Crashes :

Injury Tow Total
0 ID/OP-erations I lnsP-ections/Crashes In US I lnsgections/Crashes In Canada I Safety Rating The Federal safety rating does not necessarily reflect the safety of the carrier when operating in intrastate commerce.

Carrier Safet~ Rating:
https ://safer. I mesa .d at.gov/query.as p?sea rchtype =ANY&query_type = ... 449&orig inal_query_stri ng =COMMERCIAL %20WASTE%20SERVI C ES, %201 NC. Page 2 of 3 SAFER Web - Company Snapshot COMMERCIAL WASTE SERVICES, INC.

Rating Date:

Rating:

None
None
The rating below is current as of: 04/15/2018
Review Information:

Review Date:

Type:

None
None
4/16/18, 8:54 PM
SAFER Home I Feedback I Privacy Policy I USA.gov I Freedom of Information Act (FOIA) I Accessibility I OIG Hotline I Web Policies and Important Links I Plug-ins Federal Motor Carrier Safety Administration
1200 New Jersey Avenue SE, Washington, DC 20590 • 1-800-832-5660 • TTY: 1-800-877-8339 • Field Office Contacts https ://safer.fmcsa.dot.gov/query.a sp?searchtype=ANY&query_type= ... 449&original_query_s tring=COMMERCIAL%20WASTE%20SERVICES,%201NC. Page 3 of 3 SAFER Web - Company Snapshot CR & R INC 4/16/18, 8 :52 PM , USDOT Number MC/MX Number Name
Enter Value: 531552 Company Snapshot ---
: Search i
ID/Operations I lnsgections/Crashes In US I lnsgections/Crashes In Canada I Safety Rating Carriers: If you would like to update the following ID/Operations information, please complete and submit form MCS-150 which can be obtained ~ or from your State FMCSA office. If you would like to challenge the accuracy of your company's safety data, you can do so using FMCSA's ~ system.

Carrier and other users: FMCSA provides the Company Safety Profile (CSP) to motor carriers and the general public interested in

CR& RING
USDOT Number: 531552
Other Information for this
Carrier
, SMS Results
, Licensing & Insurance
obtaining greater detail on a particular motor carrier's safety performance then what is captured in the Company Snapshot. To obtain a CSP please visit the CSP order ~g~ or call (800)832-5660 or (703)280-4001 (Fee Required).

For help on the explanation of individual data fields, click on any field name or for help of a general nature go to SAFER General Heli:i.

The information below reflects the content of the FMCSA management information systems as of 04/15/2018.

Entity_.Iy_p_g_;_ CARRIER
Qgeratjng Status: AUTHORIZED FOR Property
J&_gal Name: C R & R INC
DBA Name:
.ehysjcal Address : 11292 WESTERN AVE
STANTON, CA 90680
Phone: (714) 890-6300
.M.ruJlnq Address : 11292 WESTERN AVE
STANTON, CA 90680
USDOT Number: 531552
MC/MX/FF Numberls)_;_ MC-266494
Power Units: 935
MCS-150 Form Date: 08/17/2017
Qgeratlon Classification:
x Auth. For Hire
Exempt For Hire
Private(Property)
Priv. Pass.
(Business)
x Interstate
General Freight
Household Goods
Metal: sheets , coils,
rolls
Motor Vehicles
Drive/Tow away
Logs, Poles, Beams,
Lumber
Out of Service Date: None
State Carrier ID Number:

DUNS Number: --
MCS-150Mjleage1~)~ 387,124 (2016)
Priv. Pass .(Nonbusiness)
Migrant
U.S. Mail
Fed. Gov't
Intrastate Only
(HM)
Liquids/Gases
lntermodal Cont.

Passengers
Oilfield Equipment
Livestock
Grain, Feed , Hay
Coal/Coke
Meat
State Gov't
Local Gov't
Indian
Nation
Intrastate Only
(Non-HM)
Chemicals
Commodities Dry Bulk
Refrigerated Food
Beverages
Paper Products
Utilities
Agricultural/Farm
Supplies
Building Materials x Garbage/Refuse Construction
Mobile Homes US Mail Water Well
Machinery, Large
Objects
Fresh Produce
http s ://safer. f m cs a.dot.gov/query. asp Page 1 of 3 SAFER Web - Company Snapshot C R & R INC
rnLQperations I Inspections/Crashes In US I Inspections/Crashes In Canada I Safety Rating US Inspection results for 24 months prior to: 04/15/2018 Total Inspections: 300
Total IEP Inspections: 0
4/16/18, 8 :52 PM
Note: Total inspections may be less than the sum of vehicle, driver, and hazmat inspections. Go to lns[1ections HelR for further information. lnsP.:ections:

Inspection Type Vehicle Driver Hazmat IEP
Inspections 273 200 0
Out of Service 34 2 0 0
Out of Service % 12.5% 1% 0% 0%
Nat'I Average % 20.72% 5.51% 4.50% N/A (2009- 2010)
Crashes reported to FMCSA by states for 24 months prior to: 04/15/2018 Note: Crashes listed represent a motor carrier's involvement in reportable crashes, without any determination as to responsibility.

Type
Crashes
Fatal
Crashes:

Injury
11 Tow Total
21 ID/Operations I Inspections/Crashes In US I Inspections/Crashes In Canada I Safety Rating Canadian Inspection results for 24 months prior to: 04/15/2018 Total inspections: 0
Note: Total inspections may be less than the sum of vehicle and driver inspections. Go to lns[1ections HelR for further information.

Inspection Type
Inspections
Out of Service
Out of Service %
lnsP.:ections:

Vehicle
0%
Crashes results for 24 months prior to: 04/15/2018
Driver
0 0
0%
Note: Crashes listed represent a motor carrier's involvement in reportable crashes , without any determination as to responsibility.

Type
Crashes
Fatal
0 Crashes:

Injury
0 Tow
0 Total
ID/Operations I Inspections/Crashes In US I Inspections/Crashes In Canada I Safety Rating The Federal safety rating does not necessarily reflect the safety of the carrier when operating in intrastate commerce.

Carrier Safet~ Rating~
h ttps ://safer. f m cs a.dot.gov/query. asp Page 2 of 3 SAFER Web - Company Snapshot C R & R INC
Rating Date:

Rating:

None
None
The rating below is current as of: 04/15/2018
Review Information:

Review Date:

Type:
12/01/2017
Non-Ratable
4/16/18, 8 :52 PM
SAFER Home I Feedback I Privacy Policy I USA.gov I Freedom of Information Act (FOIA) I Accessibility I OIG Hotline I Web Policies and Important Links I Plug-ins Federal Motor Carrier Safety Administration
1200 New Jersey Avenue SE, Washington, DC 20590 • 1-800-832-5660 • TTY: 1-800-877-8339 • Field Office Contacts h tt ps ://safer. f m csa. dot.gov/query.asp Page 3 of 3 SAFER Web - Company Snapshot CONSOLIDATED DISPOSAL SERVICE LLC 4/16/18, 8:56 PM USDOT Number MC/MX Number • Name
Enter Value: !coNsouoATEo 0IsPosA1 Company Snapshot
Search

CONSOLIDATED DISPOSAL SERVICE LLC
USDOT Number: 2728554
ID/Operations I lnsRections/Crashes In US I lnsRections/Crashes In Canada I Safety Rating Carriers: If you would like to update the following ID/Operations information, please complete and submit form MCS-150 which can be obtained online or from your State FMC SA office. If you would like to challenge the accuracy of your company's safety data, you can do so using FMCSA's DataOs system.

Other Information for this
Carrier
, SMS Results
, Licensing & Insurance
Carrier and other users: FMCSA provides the Company Safety Profile (CSP) to motor carriers and the general public interested in obtaining greater detail on a particular motor carrier's safety performance then what is captured in the Company Snapshot. To obtain a CSP please visit the CSP .Q[Qfil_Qgg!;l. or call (800)832-5660 or (703)280-4001 (Fee Required).

For help on the explanation of individual data fields , click on any field name or for help of a general nature go to SAFER General HelP-- The information below reflects the content of the FMCSA management information systems as of 04/15/2018. Carrier VMT Outdated. ~!l!l!YJI'~ CARRIER
Qp..filfillng ~ ACTIVE Qut of Service Date: None
l&.9~ CONSOLIDATED DISPOSAL SERVICE LLC
OBA Name: REPUBLIC SERVICES OF SOUTHERN CALIFORNIA OR ALLIED WASTE SERVICES OR REPUBLIC SERVICES OR ATLAS

TRANSPORT
EhY.slcal 18500 N ALLIED WAY
Address ; PHOENIX, AZ 85054
Ehml.@_; (480) 627-2700
.Mfilllng 18500 N ALLIED WAY
Address · PHOENIX, AZ 85054
l&Q.QI 2728554
Number:

MCIMXIFF
Number(,;).;
Power Units: 474
MCS-150 0210612018
Form Date:

QQeration Classification:
x Auth. For Hire
Exempt For Hire
Private(Property)
Priv. Pass.
(Business)
Interstate
General Freight
Household Goods
Metal: sheets, coils,
rolls
Motor Vehicles
Drive/Tow away
Logs, Poles, Beams,
Lumber
Building Materials
Mobile Homes
Machinery, Large
State Carrier ID Number:

DUNS Number: -·
Drivers : 4 78
MCS-150 Mi leagtiYear).; 9,783,133 (2015)
Priv. Pass.(Nonbusiness)
Migrant
U.S. Mail
Fed . Gov't
Intrastate Only
(HM)
Liquids/Gases
lntermodal Cont.

Passengers
Oilfield
Equipment
Livestock
Grain, Feed , Hay
Coal/Coke
Meat
Garbage/Refuse
US Mail
State Gov't
Local Gov't
Indian
Nation
x Intrastate Only
(Non-HM)
Chemicals
Commodities Dry Bulk
Refrigerated Food
Beverages
Paper Products
Utilities
Ag ri cultural/Farm
Supplies
Construction
Water Well

X SOLID WASTE
https://safer.fmcsa .dot .gov/query.as p?searchtype=ANY&query_type= .. .4&original_query_string=CONSOLIDATED%20DISPOSAL%20SERVICE%20LLC Page 1 of 3 SAFER Web - Company Snapshot CONSOLIDATED DISPOSAL SERVICE LLC Objects
Fresh Produce
lQLQperations I Inspections/Crashes In US I Inspections/Crashes In Canada I Safety Rating US Inspection results for 24 months prior to: 0411512018 Total Inspections: 50
Total IEP Inspections: 0
4/16/18, 8:56 PM
Note: Total inspections may be less than the sum of vehicle, driver, and hazmat inspections. Go to lnsgections Helg for further information. lnsRections:

Inspection Type Vehicle Driver Hazmat IEP
Inspections 43 50 0 0
Out of Service 0 0 0
Out of Service % 7% 0% % 0%
Nat'I Average % 20.72% 5.51% 4.50% NIA (2009- 2010)
Crashes reported to FMCSA by states for 24 months prior to: 0411512018 Note: Crashes listed represent a motor carrier's involvement in reportable crashes , without any determination as to responsibility.

Type
Crashes
Fatal
Crashes:

Injury
4 Tow Total
13 lQLQperations I !.nspections/Crashes In US I Inspections/Crashes In Canada I .s.affily_Rimng Canadian Inspection results for 24 months prior to: 0411512018 Total inspections: O
Note: Total inspections may be less than the sum of vehicle and driver inspections. Go to lnsgections Helg for further information.

Inspection Type
Inspections
Out of Service
Out of Service %
lnsRections:

Vehicle
0%
Crashes results for 24 months prior to: 0411512018
Driver
0%
Note: Crashes listed represent a motor carrier's involvement in reportable crashes , without any determination as to responsibility.

Type
Crashes
Fatal
0 Crashes :

Injury
0 Tow
0 Total
0 ID/Operations I Inspections/Crashes In US I Inspections/Crashes In Canada I Safety Rating The Federal safety rating does not necessarily reflect the safety of the carrier when operating in intrastate commerce. https://safer.fmcsa.dot.gov/query.asp?searchtype=ANY&query_type ... 4&original_query_string=CONSOLIDATED%20DISPOSAL%20SERVICE%20LLC Page 2 of 3 SAFER Web - Company Snapshot CONSOLIDATED DISPOSAL SERVICE LLC Rating Date:

Rating:

None
None
Carrier Safe!~ Rating~
The rating below is current as of: 04/15/2018
Review Information:

Review Date:

Type:

None
None
4/16/18, 8:56 PM
SAFER Home I Feedback I Privacy Policy I USA.gov I Freedom of Information Act (FOIA) I Accessibility I OIG Hotline I Web Policies and Important Links I Plug-ins Federal Motor Carrier Safety Administration
1200 New Jersey Avenue SE, Washington, DC 20590 • 1-800-832-5660 • TTY: 1-800-877-8339 • Field Office Contacts https://safer.fmc sa.dot.gov/query.asp?searc htype =AN Y&query_type ... 4&original_query_string =CONSOLIDATED%2 0DISPOSAL%2 0SERVICE%20LLC Page 3 of 3 Attachment I: BIT Inspection
STAT& Qf OAUFORNIA
Ol!f'AR'l'l,lfffl OF CALFORNtA H!GliWA'I' PA'fflOI.

SAFETY COMPLIANCE REPORT/

TERMINAL RECORD UPDATE
OHP 343 (Rall lJ.10) OPt 0112
Tl!RMNA~IIAN!
COMMERCIAL WASTE SERVICES INC ~ &'rRf£'l' AlX>RE&S (MHM. STRm', fJITY, ZIPCCDf) 1530 DA TE ST MONTEBELLO, CA 90640
CA NUMlll!R FN.li CODii NUMllr!R
226905 209652
COOi: OTHER PROOAAM(S)
1 M>'AUHGIIIJORl/lUl(HUMBl!lt, 81111M', OIIY, 31'ATII, VP«lfJli> (FDll'H:Rlfltf 'lf(Jl,IAIIDW!J INBPl!CTION LOOATION (NU#MER. STREET, CIIYORCOIMV> 1530 DATE ST MONTEBELLO, CA 90840
IIIUC.110, HWT. REG. NO, IMS ue. NO. TllllCK8 AHO TYPES TIIAILliRII AND 1Wl.iG IIUllill BY T'll't! 18 I• II•
lilCP,OATI! exP,DATE IIIG.CT tlWWH. IIWCONT. f'PBICMT 18 @ V1t1Q No
liMERGDICV()(JN'(Mrr~)

ARON PETROSIAN
~COffl'ACT !ltWE)

HAJK PETROSIAN
rm,-unarof ,)
0/\YTELEl'tfONI! NO, (W/AA:eAOOQI!)
(800) 947-822-4
OAY~ NO. IWI ~ COOGJ
(800) 947-8224
'NKJttT TloWl'tll,JOtll NO. IW/IW!/I <.Q.1111)
(213) 216-1779
NJQH'f":::•---·•--'NO. IWI_.AliQ<ltr)
(323) 718-0959 I &RT'Yl!ARf !It'll I
A UNDER D 1s.ooo I D
e 1a,001 - ! ~ so,001-
so 000 LU 100,COO
D 0 100,111>1-
aoo,000
E F lG H I' 0 II00,001- • 1,U00,001- 0 2,000,001- • 6,000,001- j'-f,IOR8 'l'HAH 1 ooo ooo a.ollo,OOO , ooo ooo 10.000.000 uto.ooo,aoo ..... _ PUC OT ... .. °Tt:P MOTOR OAAA!l!I\Ull' PROJll!lt'TY PERMIT ACTIVE ltolll l'tnifn liVAUIATKIH PSC @ Yes• No D NIA D Yee0 No ---Hl!l!l!-'-....:...~----t,;;;;;:,.,~---:==---,-=====-=-''------~---.... _ I Ill! DOT NIJMlllft J MC MC l REMION F'()A IH$P~TION USOOT 2651449 =: MX MX UNSAT FOLLOW UP CPSS INSPECTION
INll"EC'IICIHfllNllllf,IGI
1 S 2 S 3 Sit~ 1 S 2 S 3Jd4,.!_ 1 S 2.!_3_!4~ 1~2~3NIA,.NIA 1 ~- 2 S 3 U 4 !_ TMl TOTAi. 'l1ME
DIWEM !!.VAROOUS IMTl!RIAUI
-~~-------@!!aHIMT~
IIIW<IIS Rl™AAt<S
LAMPS&
INn 10 r1ma 3.0 No r- 3.0
CON1'AINEJ1111TAMQI ON~ 1-W,1 ~ 111111d ,..... ..,_
N0'11:!
8IQIW..8 13 CCR 1233.& Eaoh motor carrier aubjeet to the provlalon1 of thia chapter ah all notify the CHP In writing of •ny change of addl'l!H (& smon• number) at any of the ce,nier'a tennlnilla. Suoh notltrl:iltlon •h•II be made within 15 days oft.he change and lhall ba facwarded to; OONTAJM!RB &
TMll<ll
Callfomle Highway Pall'OI
Commtll'elal Reoord1 Unit
PO BOX 042808
5aoromento, CA ~Ba--0001
111T' NOH -8/T l'El!8 DU& I ctff' 3411 I CHI' 1000 COi.. 0 I·@ R O O Yes• .. ~l• .. 1-.Cl11)11V(MWf(SI) -----
BARJ.tONDO
INSPECTION !MTl!(8)
2125/2017
l()NIJM~J
I A13440
MOTOR CARRIER CERTFtcATION
TIW! IN.
1100 r-oiii' ·-
1400 .

I h....,CIWlll'yllat .. Ylolal1ona dellcrfbed hereon Md~ onlhe attachad p!IQ8I (2throogh _), WII be conffl8d lnaccord.-.ce with~ Jll'OVlllons of tho Califofnla Vlllhld9 CGde 1111d lhfl Cllll'omlll Code of Rtgu1111ona. I WICMflltllnd that f may AllqllHl a r.vlew Of an ~corv ra~ by contectll'IO 1ho MotorClnlet Safety Unil SUpervlsorlt 323 $4<1· 7 .•• .-~ dlya oflhe riling, OUMl.lfT 'IQ~ ftA'llNO
SATISFACTORY 2/25/2017
OWNER
.. I
Attachment J: Bin Specification
Container Specifications
Commercial Waste Services will provide containers as specified below, color coded and labeled for customer separation and collection routes designated as trash (Tan), recycling (Blue), and green waste (Green).

The standard set of carts will include a 96 gallon tan refuse cart, a 96 gallon blue recyclables cart, and a 96 gallon green waste cart. Upon request, customers will be given the option for smaller carts.

Height with lid 45.13 inches 40.58 inches 39.13 inches
Width 28.70 inches 26.70 inches 20.30 inches
Depth 33.73 inches 28.11 inches 22.98 inches
Commercial Waste Services will provide customers with a commercial bin or roll off box for refuse, recyclables, and green waste at their request. These bins and boxes are offered in different sizes. Custom specifications for unique sizing needs are also an option at the customers' request.

Commercial Waste Services will maintain the current container arrangement provided by the current contracted waste hauler in order to ensure a smooth transition for the community. If necessary, we will use a "scout" truck to retrieve the bin, stage it, dump it, and return it.

Container Color Specifications
Residential Carts
Commercial Bins
Roll off Bins
Black
Green
Green
Front Load Containers
1 Yard
2 Yard
3 Yard
4 Yard
6 Yard
I I
A

29.5 in

34.5 in

41.5 in
46in
64in
Recycling Greenwaste
Blue
Beige
Beige
B

34.5 in

41.5 in

50.5 in
57in
71in
Green
Black
Green
C

29.5 in

34.5 in

41.5 in

50.5 in
58in
Brown
Green
COMMERCIAL WAsrESI.IIV/CH I/IIC
800-947-8224
D
72in
72in
72in
72in
72in
Rolloff Containers
7 Feet 16 Feet
8 Feet 20 Feet
Commercial Container Maintenance & Appearance
Commercial Waste Services will operate a vehicle designated to pick up and exchange commercial containers on a daily basis 8 hours a day. The sole objective of employing staff designated to the City of Hawaiian Gardens is to maintain the image of the City and of CWS. It is our job to ensure the containers' integrity by keeping them clean of graffiti, with operational wheels, freshly painted, and properly labeled at all times with on-call bin repair and exchanges as CWS staff sees fit. The presentability of our equipment is a direct representation of our company on the field, and we like to keep it looking its best.

Residential Cart Maintenance & Appearance
Commercial Waste Services will operate a vehicle designated to picking up and exchanging residential carts. This will be a separate vehicle from the commercial container cart vehicle discussed above. This vehicle will respond to exchange containers with unpleasant smells, broken wheels, damaged, or to replace missing containers. All carts will be equipped with RFID trackers to enable CWS to track the exact time carts have been delivered in an effort to locate containers should they go missing. All carts we purchase through SSI Schaefer come with a factory 10 year warranty to ensures our dedication to serving the Hawaiian Gardens community through the life of the contract.

Attachment K: Facility Relationships

CITY OF LONG BEACH

DEPARTMENT
March 28, 20 I 8
Mr. Haik Petrosian, President
Commercial Waste Services
1530 Date Street
Montebello, CA 90640
2400 EAST SPRING STREET LONG BEACH . CA 90806
{562) 570-2000 FAX {562) 570-2050
www.lbgo.o rg
SUBJECT: WASTE DELIVERIES TO THE CITY OF LONG BEACH SERRF FACILITY Dear Mr. Petrosian:

The City of Long Beach operates the Southeast Resource Recovery Facility (SERRF), located in the City of Long Beach. The facility is permitted to receive 2,240 tons per day of residential and commercial solid waste and combusts up to 10,000 tons per week. SER RF provides diversion through transformation and generates enough electricity to provide the needs of 35,000 households.

Although SERRF does not guarantee waste allocation to any hauler or jurisdiction, we have for the past 28 years provided solid waste diversion services to businesses and jurisdictions in the Southern California region and intend to continue those services for many years to come.

Commercial Waste Services (CWS) is currently a hauler in good standing and is encouraged to deliver waste to SERRF.

AB-939, the Integrated Waste Management Act, established in 1989, allows jurisdictions in California to send waste to transformation facilities like SERRF to receive diversion credit toward their mandatory recycling goals. Jurisdictions can deliver up to 1 O percent of their total waste generated to SERRF and receive 100 percent recycling credit for that material.

If you have any questions regarding this matter, please feel free to call me at (562) 570-7840.

Sincerely,
QJJv---1?~
Alan Foley \
SERRF Operations Officer
City of Long Beach
Electric Generation Bureau
AWF:awf
13002.000

BUSINESS OPERATION S
(562) 570-2094

ENGINEERING & CONSTR UCTI ON
(562 ) 570 20 31

GAS SER VICES
(562) 570- 392 9

OIL OPERATIONS
(562 1 570-1061

SE R R F
j561) 570-784 0

COUNTY SANITATION DISTRICTS

OF LOS ANGELES COUNTY
1955 Workman Mi ll Rood, Wh ittier, CA 90601- 1400
Mailing Add ress: P.O . Box 4998, Wh ittier, CA 90607-4998 Telephone: (562) 699-7411, FAX: (562) 699-5422
www.lacsd .org
Haik Petr osian, President
Commercial Waste Services
153 0 Date St1·eet
Montebell o, CA 90640
Dear Mr. Petrosian:

GRACE ROB INSON HYDE
Chief Engineer and General Manager
Apri I 2, 20 18
Available Capacity for City of Hawaiian Gardens Waste and Recyclables at Facilities Opernted by the Sa nitation Districts
Commercial Waste Services (CWS) has a Waste Processing and Disposa l Agreement (WDPA) with the Sanitation Districts. Through this agreement, the Sanita tion Districts guarantees rates and rese rves ca pacity fo r CWS at the Puente Hills Materials Recove ry Facility (PHMRF), the Downey Area Recyc ling and Transfer (DART) Facility, and the South Gate Transrer Facility fo r waste and recyc lables.

Attachment 1 provides the addresses of these raciliti es. PHMRF and DART accept, process, and recyc le a wide va ri ety of recyclables and so lid waste, in cludin g commin gled residential recyc lab les. commercial recyclab les, greenwaste, residenti al waste. commercial and industrial wastes, and construction and demolition waste. The South Ci<1te Tran sfer Fac ility accepts all types of so lid wastes. At PHMRF the Sanit<1t ion Districts arc in stalling the latest generatio n of automated recyc lin g equipment that w ill be ab le to max imi ze recove ry rates from commingled recyc labl es as we ll as from commercia l and residential waste. Th e Sa nitation Districts' fac iliti es have excess capac ity to handl e add itional mate ri al from the City of l-1 aw<1 ii an Ga rd ens. The Sa nitation Distri cts and CWS have a good working relationship.

The Sa nitation Distri cts also operate a food waste re.cyc ling system. The food waste is rece ived and processed at the PHMRF and is then deli ve red to the Sanitati on Distri cts' Joint Water Pollution Contro l Pl ant (JWPCP) where it is digested . At .JWPCP the methane gas produced during di gestion is used to generate electri city and most of the remainin g so lid s are beneficially reused. CWS also has access to this food waste recyc lin g system.

If yo u have any question s rega rdin g this matter, please feel free to ca ll me at (562) 908-4288, extension 24 1 LI.

RGA:clh
Attachment
45 19373
!?Rt?iff
Assistant Department Head
So li d Waste Department
ft
Recycled Paper \.I
Puente Hills MRF
2808 S. Workman Mill Road
Whittier, CA 90601
ATTACHMENT 1
Facility Addresses
Downey Arca Recycling and Transfer Facility
9770 Washburn Road
Downey, CA 90241
South Gate Transfer Station
9530 Garfield Avenue
South Gate, CA 90280
451937.1
Attachment L: Letter of Funding
~•
Advantage Funding
Transportation Financing & Leasing Specialists
March 31, 2018
To: CITY OF HAWIIAN GARDENS
Please be advised that Commercial Waste Services, Inc. has financed equipment with Advantage Funding for a number of years and always maintains the accounts in good standings. If this company is awarded a new waste collection contract, Advantage Funding or a syndicated source will work them to approve financing of the equipment required for the contract.

Do not hesitate to contact me with any questions at 480.272.1186 Sincerely,
Herb Wells
Regional Manager
14700 North 100th Place, Scottsdale, Arizona 85260-9085 480-272-1186--E-Fax [email protected] Attachment M: Letters of Reference
rePlanet·
April 16, 2018
To: City of Hawaiian Gardens
It is a pleasure to write a letter of recommendation for Commercial Waste Services. Commercial Waste Services has been servicing our company for the past 3 years and have been very happy with their disposal services. During this time we have always found them to be a honest, reliable Company that completes the job on time, without an issue and with high business ethnics. They have been an asset to the com pany and would highly recommend them .

Should you have any questions please feel free to contact me at (951)531-5716.

Sincerely,
Antonio Padilla
Commerce Operations Manager
Date
April 16, 2018
To: City of Hawaiian Gardens,
....

Los Angeles Dumpster
Rental
645 W 9th Street
Unit 110-142
Los Angeles, CA 90015
P: (213) 279-5046
F: (888) 604-1262
Commercial Waste Services has been a valued vendor for two years and we have been completely satisfied with their performance. They do an excellent job, are always punctual, offer the most competitive rates, and always do exactly what we ask of them.

In the past we used Republic Services but due to the unpredictability and inconsistency of service we were always looking for a more responsible vendor. Commercial Waste has been knowledgeable, courteous, and friendly. They expertly take care of each order and offer timely communication regardless of the size of the project. As a local waste and recycling company specializing in construction remodels, residential cleanouts and film events we place a high value on courtesy, professionalism and timeliness. We are glad to have a vendor who holds these values in the same regard. •' ---i happy to recommend the services of Commercial Waste Services. If you have any questions, please feel free to contact Sincerely,
Robert O'Neill
Office: (213) 279-5046
[email protected]
tered Office: 645 W 9th Street, Unit 110-142, Los Angeles, CA, 90210.

LlTTLE TOKYO

PUBLIC SAFETY ASSOCIATION
1J, J!Q tr( ~J:i ~B i%h ~ ( 3'c"ffi:)

KOBAN / INFORMATION CENTER
To whom it may concern,
Little Tokyo is a Japanese business district in the heart of Downtown Los Angeles.

It covers about 8 square blocks just east of LA City Hall. It is made up of residential, nonprofrts, and businesses.

Commercial Waste Services Inc. has served the entire Little Tokyo Community, for 70 years and 4 generations. This company has worked with the community's needs and is considered part of our community. They also service many of the surrounding residential and business districts in our area. /
Over the last 30 years, I have called upon Commercial Waste Services to help me with community cleanup projects, to participate with special events and fundraisers to support community groups, and to make innovative changes to the trash pickup accommodations. We highly recommend this company for their loyal service and their giving back to the community.

If you have any questions about Commercial Waste Services Inc, please feel free to contact me directly at (213) 613-1911 or my cell number at (213) 760-8383.

Sincerely,
~4-~
Brian S.l(ito
President
Little Tokyo Public Safety Association (501c3 nonprofit) 307 E. First Street, Los At1geles, CA 90012 • Tel: (213) 613-1911, (213) 613-0281, Fax: (213) 613-0282 E-mail: [email protected]
(~! ('-j
, ...... ·
Attachment F:
"Section 6 - Work Plan and Methodology, Section 11 - Implementation Plan, and Section 18 - Proposed Enhancements"
[City to provide from bid submittal]
June 27, 2018 - 79 - City of Hawaiian Gardens: Final Franchise Agreement •• '~.:;.. ,,. ; ••• 1 • ....... <\ • .:,\,(,,_,
C ATTACHEMENT G: "WORK PLAN"

6. Work Plan and Methodology

6. WORK PLAN AND METHODOLOGY
Commercial Waste Servi'ces (CWS) recognizes the Importance of a smooth transition; 11eneflting both the City and the haulers involved, The key components of this work plan proposed by Commercial Wa:;te Services center aro1,rnd three key concepts:

1. Education;
2, Consideration; and

3. E1<ecutlon
Education is an Integral part of Commercial Waste Services' mission to enhance the future of waste hat1dHng services.

CWS believes an educated community is a prepared community.

6.1 Residential "Core" Cart Service

6.1.1 Automated Carts
Commercial Waste Services (CWS) believes a crucial part of the initial stages of Implementation Is to familiari2e themselves with the community. CWS plans to achieve this by utilizing the res.idential data set suppfled by the City to populate the customer database and prepare a City-specific distribution plan. The distribution plan's main function is to distribute Public Education Materiats (PEMsl notifying the residents about the change in service, new benefits, and efigible programs.

PEMs will provide information regarding the distribution of new carts/bins/containers, when the residents can expect them to arrive, and the seavice provider contact Information!, As compliant with state recycling mandates, CNS wll/ include information on proper material sorting and which materials are allowed in each container. PEMs (e.g. pamphlets, flyers, ads) will be hand delivered to every residential customers to ensure that all residents receive notification.

CWS will work with the City to receive and revi.ew current solid waste and recycling services, as welil as route and tonnage data. An analysis of the current waste removal schedule will be conducted to strategize and establish the rnost efficient and non-disruptive e1<ecutlon of this hauler transition.

CWS has the ability to provide the requested fully automated solid waste, recyclable materials, and green waste carts for residential customers. CWS wilt provide the City color options for approval, and ensure City name and logo placement are satisfactory prior to distributing carts to customers. 'fhe following is CWS' proposed e1<ecution plan for its residential automated cart collection services:

1. During the initial carts, bins, and boxes distrtbution, CWS will designate a crew to deliver to 500 customers per day until all customers are services. This is the combined goal of all executi'on plians. Flatbed vehicles will be used to deliver carts, bins, and boxes.

City of Hawaiian Gardens -Apn12018
18 C 6. Work Plan and Methodology

1. Ail new carts will be accompanied by a PEM (e.g. notice, flyer, or pamphlet) describing the City's new automated collection services. The PEM wnt contain, at a minimum:
• Purpose and proper use of each cart;
• Proper placement of carts for collection;
• Recommended cart care;
• Collection schedule;
• Service guidelines and rules;
• Procedures for requesting additional and/or replacement carts; and • CWS contact Information for each resident including appropriate tel:ephone numbers and email addresses

2. A[I carts will be identifiable by a unique barcode with a corresponding serial number. Upon delivery of the containers and for each collection pick-up, these barcodes are scanned to keep records that each resident Is serviced promptly and as scheduled. The barcode reader ls equipped with Internet access to communicate instantaneous with cws headquarters' database and verify the customers' addresses,

3. The initial distribution team will file regular reports on the completion of each route segment to ensure futl and proper cart distribution.

6.1.2 Refuse Cart Collection
See Section 6.1.l for CWS' proposed cart executton ptan.

CWS has the ability to distribute the 96-gaUon Refuse Carts, 96-gallon Recycling Carts, and 64-gallon Green Waste Carts to all existing residential Cart customers, CWS will adhere to the approved Maximum Customer Rate Schedule (Attachment B of the RFP) when providing the default Carts, downsizing Carts, or providing additional Carts.

6.1.3 Recycling Cart CoHection
See Section 6.1,l for CWS' proposed cart execution plait Additional Recycling Carts will be available at no co:st to the rate payer for up to two (2) additional' 96-gallon Carts.

6.1.4 Green Waste Cart Collection
See Section 6.1.1 for CWS' proposed cart execution plan.

Additional Green Waste Carts will be available at no cost to the rate payer for up to one (l) additionali 64- gallon Cart. CWS has experience in collecting bundled green waste too large to fit within the Cart, and will provide thls service to its residential customers at least twice per year,

6. 1.5 Refu,se Cart Overa_fil!
CWS will offer at least two (2) annual pickups for refuse that do~s not frt within the provided automated refuse Carts at no additional cost to the rate payer.

City of Howaifan Gardens -April 2018
,19
C 6. Work Plan and Methodology

6.1.6 Cart Cotors and Markings
Through Schaefer Containers, CWS is able to provide a wide variety of colors, sizes, and markings for its resfdentlal Carts. cws will' not move forward with a color or design without receiving written approval from the City. Cart specifications and cut-sheets are provided in Attachment J of thls proposal.

6.1.7 Public Outreach Program
Initial Public Outreach
Prior to beginning collection services, CWS shall hold a community meeting to introduce residents, multi-famUy residents, businesses, and other customers of the City's new collection services and programs.

At least two week pri1or to this and all future scheduled community meetings, CWS wHJ notify all customers through either mall, phone, print advertisement, or a combination. By engaging with the community In-person earJy in the transition process, we aim to make customers, feel comfortable and well-informed about the upcoming changes.

Demonstration carts and Public Educatton Materials f PE Ms) will be available for customers to review and see the services avaHable to them first hand. Additional information meetings wrn be hel'd as needed during the life of the contract.
on .. Gofng Public Outreach
Commercial Waste Services has made It Its mission to educate its customers on how to effectively identify and separate recyclable matedals and organics from the solld waste stream, CWS has established public edutatlon and outreach programs In other jurisdictions that have shown success with an interdisciplinary approach. This approach utilizes the support horn current regulations, creative social resources, and industry minimum requirements to foster different levels of communication, sharing, and knowledge. This strategy can be paired with multiple languages (e.g. English/Spanish/Korean) and across several platforms (e.g, flyers, newspaper, workshops, and social media),

6.1.8 Bulky Item Collection
The City has requested its future hauler to provide at least sfx bulky item. pr.ck-ups per year, for up to five items each pick-up at no additional charge to the customer. CWS believes that this program can help to reduce illegal du mp ing, and therefore reduce collection vehicle miles traveled and street congestion. To fulfil its duty in providing the best service to the City possible, CWS proposes to provide up to fifty-two (52) bulky item pick-ups per year, for up to five items each pick up at no additional cost. This will give residents the flexibility and capacity to ensure their large items are removed in a timely manner Instead of abandoned on the side of the road, or in other areas of the Cfty, CWS firmly believes offering close to "unlimited" bulky item pick-ups will reduce Illegal dumping, as residents wlll always have a free and easy way to get rid of their unwanted items.

If notified by the City or a customer of any abandoned l)ulky waste !tem(s), CWS will collect and remove the item(s) at no addttiona! charge within 24 hours: of the notice. However, no service will be provided on Sat11rdays, Sundays, and holidays as outlined in the RFP.

CWS is committed to achieving the maximum diversion from landfill, and will employ the full wa,ste hierarchy of diversron until disposal is considered. Most bulky items will be sent to the Ace Diversion. Ace Diversion (SWl•S No. ll9-AA•l13l) is located at 1530 Date Street In the City of Montebello. Ace Diversion can rece[ve up to 175 tons of material per day. See Section 7 of this proposal for mor~ detail on this processing facility.

City of Hawaiian Gardens -April 2018
20 C 6. Work Plan and Methodology

6.1.9 Additional Bulky Item Servfcg
The purpose of providing up to fifty.two (52) free bulky item pick-ups is for customers to feel free to use this service every week of the year. CWS does not expect a customer to require more than one bulky item pick-up per year, although If ll'leeded, CWS will charge a fee consistent with the Maximum Customf.lr Rates (Attachment B of the RFP).

6.1.10 Temporary Bins
Residential customers will be provfded temporary bins or boxe$ within 48 hours of request (not including weekends or holidays,) for construction and demolition debris. CWS will use the customer rates as provided In the Maximum Customer Rates (Attachment B of the RFP).

CWS will use Distributors' Unlimited to supply all blns or boxes, and ensure to have sufficient bins or boxes readily available for customers.

6.1.11 Universal Waste & Electronic Waste
Through the bulky item collectron as described in Section 6.1.8, CWS wm collect t~•waste and e .. waste.

6.1.12 Roll-off Box and Temporary Processing
CWS is willing and able to provide permanent and temporary bin and roll-off container coll'ectlon, service upon request. Bins and roll-off containers will be provided to CWS by Distributors' Unlimited.

CWS will first utilize the South East Resource Recovery Facnity (SERRF) which achieves 100% diversion while recovering heat value and converting this heat Into renewable electricity. CWS will also utlUze Puente Hills Material Recovery Facility (MRF), which is owned and c,perated by the County of Los Angeles to recover recyclable materials prior to landfill. CWS has a long standing relationship with the County of Los Angeles, which has a proven track record of processing mixed recyctab[es from businesses and residents. Non-recoverable material will be sent to the Chiquita Canyon Landfill.

SERRF (SWIS No. 19-AK-0083) is located at 120 Pier S. Avenue in the City of Long Beach. It Is permitted to accept 1,380 tons per day. Puente Hills MRF (SWIS No. 19·AA·1043) rs located at 13130 Crossroads Parkway South In the City of Industry. It is permitted to receive 4,400 tons per day, Chiquita Canyon Landfill (SWIS No. 19•AA-0052) is l'ocated at 29201 Henry Mayo Drive in the City of Castaic. It ls permitted to accept up to 6,000 tons per day. See Section 7 of this proposal for more detail on these processing facilities.

6.1.13 SHARPS Collection
Consistent with the City's Draft Franchise Agreement, CWS will provide each residential dwelling unit, including multi-family and moblle homes, with the approprlate pre-paid postace mail back sharps collection service at no additional cost to the customer.

6.1.14 Valet Service
CWS will develop a valet service for eligible customers to move the customers' carts to and from the polnt of collection, Eliglble customers must provide California DMV handicap credentials on an annual' basis. CWS wm work with the customer to ensure a smooth collection service, This service wHI be at no cost to the eligible customer.

City of Hawaiian Gardens - April 2018
21 C 6. Work Plan and Methodology

6.1,16 Holiday Tree Collection and Recycling
Outside of the provided bulky item pickup service, CWS wfll provide holiday tree collection and recycling for four consecutive weeks following December 26th • The holiday trees will be taken to Oak Tree Worm Farm to be converted in mulch, soil amendments, and/or compost. Oak Tree Worm Farm (SWIS No, 19-AA-136) is located at 13326 Little Tujunga Canyon and is allowed to accept up to 250 tons per day of organic materials, The facility has adequate capacity to handle all potential organics from the City of Hawaiian Gardens. See Section 7 of this proposal for more detail on this processing facility.

6.1,17 Mulch Give-A-Way Program
Oak Tree Worm Farm will provide free mulch, soU amendment, and/or compost for at least two mulch give-a-way events per calendar year. CWS will provide an coordination and hauling services for the mulch, soil amendments, and/or compost.

6.1.18 Holiday Schedule
CWS will provide collection services schedule during an Identified Hoftday on the following non-holiday calendar day.

CWS will work with the customers to ensure for a smooth collect/on service during these Holidays.

6.1.19 Removal and Recycling of Existing Carts
When embarking on a change of service as large as this, lt Is crucial to be considerate of the community, the City, and the previously contracted hauler. The first step to ensuring a smooth transition is for CWS to meet with the current hauler. CWS will share its proposed cart and container delivery schedule with the current hauler, to allow the hauler to provide comment and feedback on any potential deficiencies or time gaps. This will help give the current hauler the guidance and timeline needed to organize the removal of their own carts.

If the current hauler fails to remove their own carts, CWS has an available transitional storage facility to store these carts immediately. CWS wm offer this storage space to the current hauler to encourage a smooth, quick, and efficient transition.

CWS will develop a transition facility to store equipment, bins, containers, and carts temporarily to minimize any delays in the proposed transition schedule and missed collections. This storage facility will aid in streamlining the transition process between haulers by providing adequate space for all the carts and bins required to service the City of Hawaiian Gardens. A temporary storage location will also reduce traffic by reducing the miles CWS vehicles must travel back and forth for collection equipment. Reducing traffic has compounded benefits including eliminating unnecessary wear and tear on City streets and reducing truck emissions (greenhouse gases).

City of Hawaiian Gardens -April 2018
22 C 6. Wark Plan and Methodology

6.2 6.2.1
Residential "Optional" Collection Services
Organics and Food Waste Recycling
Commercial Waste Services will offer an optional organics and food waste recycling program to its residential customers. CWS will contract with Clements Environmental Corp. (Clements) to provide all organics program education, outreach, and waste characterization work. CWS, in collaboration with Clements, proposes the following for its food waste recycling program:

1. All residential customers will receive an invitation to participate in the optional food waste recycling program upon start of service, along with program-specific Informational pamphlets (PEMs), and instructions on what materials are allowed and are not allowed in the cart. The program will utilize the e><lsting residential 64-gallon green waste cart.

3. On this Initial site visit, the account representative will also conduct a foodwaste survey to determine an estimated foodwaste quantity and type from the enrolled household. This survey takes into consideration number of residents within the household, household grocery budget, and diet.

4. Residential customers enrolled In this program will be allowed to place their foodwaste materials in their green waste carts. Depending on the level of participation, a separate collection vehicle may service these accounts.
5, These organic materials will be delivered to Oak Tree Worm Farm to be processed into nutrient-rich compost through the vermicomposting process,

8. Residents enrolled In this program will receive quarterly PE Ms relating to organic and food waste recycling, relevant state regulations (e.g. AB 1826 and SB 1383), and any program progress reports.

6.2.2 Citywide Quarterly Clean-up Program
CWS will provide four (4) free Citywide Quarterly Clean-up events per year at no cost to the City of Hawaiian Garden. For Citywide Clean-up events in excess of the four annual events, please see Attachment B of this proposal for pricing estimates for the total cost for collection, recycling, and disposal services.

City of Hawaiian Gardens -April 2018
23 C,

6.3 6.3.1
Multi-Family Residential "Core" Collection Service
Bins and Boxes

6. Work Plan and Methodology
Consistent with the City requirements, CWS will ensure that all bins and boxes be kept graffiti free at all times, and within four hours of visible or informed sighting, wi:11 touch-up or replace any bin or box.

Sfmilar to CWS' residential cart execution plan in Section 6.1.1, ONS proposes the following multi-family execution plan:

2. During the initial carts, bins, and boxes distribution, CWS wl!J designate a crew to deUverto 5,000 customers per day until all customers are services. This is the combined goal of all execution plans. Flatbed vehicles will be used to deliver carts, bins, and boxes.

3. All new bins or boxes (dumpsters) will be accompan.ied by a PEM (e.g. notice, ffyer, or pamphlet) describing the City's new collection services. The PEM will contain, at a minimum:
• Purpose and proper use of each dumpster;
• Proper placement of dumpsters for collection;
• Recommended dumpster care;
• Collection schedule;
• Service guidelines and rules;
• Procedures for requesting additional and/or replacement dumpsters; and • CWS contact information for each multi-family unit including appropriate telephone numbers and email addresses

4. All dumpsters wm be Identifiable by a unique barcode with a corresponding serial number, Upon delivery of the containers and for each collection pick-up, these barcodes are scanned to keep records that each resident is serviced promptly and as scheduled. The barcode reader is equipped with Internet access to communicate instantaneous with CWS headquarters' database and verify the customers' addresses.

S. The initial' distribution team will file regular .reports on the compl'etlon of each route segment to ensure fuO and proper dumpster distribution.

6.3.2 Multi-Family MRF Processing
CWS will deliver mti!tl•family containers to the SERRF plant and Puente HlUs MRF. SERRF processing quaiifles for 100% diversion, whil'e the Puente Hills MRF achieves 20% diversion for solid waste and 100% for comingled recyclable loads. Between these two processing plants, CWS wlfl achieve at least 50% diversfon for all collected mufti-family waste materials.

6.3.3 Bulky Item Collection
As stated in Section 6,1.8, CWS proposes to offer fifty-two {52) bulky item pick-ups per year, for 1,1p to five Items each pick up at i,,o additional cost to the customer. This will inc'lude universal and electronic wastes.

City of Hawaiian Gardens•· April 2018
24 C 6. Work Pion and Methodology

6.3.4 Bulky Item Diversion
CWS ls committed to achieving the maximum diversion from landfill, and will employ the full waste hierarchy ot diversion untll disposal is considered. Most bulky items wil! be sent to the Ace Diversion, Ace Diversion {SW}S No. 19-AA-1131) is located at 1530 Date Street in the City of Montebello. Ace Diversion can receive up to 175 tons of material per day. See Section 7 of this proposal for more detail on this processing facility.

6.3,S Universal Waste & Electronic Waste
Both universal waste and electronic waste will be collected through the bulky item collection as described ill'I Section 6. 3.3,
6,3.6 Sharps Collection Program
Pre-paid postage mall back sharps collection service wm be provided to each residential dwelling unit at no additlonal cost to the customer.

6.3, 7 Horfday Tree Collection and Recycling
Outside of the provided bulky item pickup service, CWS will provide holiday tree collection and recycling for three consecutive weeks following December 25th as outlined in the RFP. Holiday trees will be taken to Oak Tree Worm Farm to be converted in mulch, soil amendments, and/or compost. Oak Tree Worm Farm (SWIS No. 19·AA-136) is located at 13326 Little Tujunga Canyon and Is allowed to accept up to 250 tons per day of organk materials. The facility has adequate capacity to handle alll potential organics from the City of Hawaiian Gardens. See Section 7 of this proposal for more detail on this processing facility.

6.3.8 Green Waste/ Organics Recycling Collection
To help the City meet the requirements of AB 1826, the mandatory commercial and multi-family organics recycling reg.ulations, ONS will enroll all multl-famUy businesses in an 01rganlcs recycling program. With the help of Clements, ONS proposes the following for the mufti-famfly organics recycling program:

1. AU multi-family complex owners and residents will receivo an invitation to participate in the organics program upon start of service, along with program-sp~cific informational pamphlets (PEMs}, and instructions on what materials are allowed and are not allowed in the cart. This program will offer a new 96-gallon green waste cart.

2. In addition to the PEMs, all multi-family complex owners and residents will lnltfally receive information about AB 1826 regulatory requirements. As new regulations are adopted, these customers wilt received updated information as applicable to their collection service.

3. Prior to starting food waste collection services, a Clements account representative wm vlslt the multi-family complex to provide a one-on-one Introductory presentation on food waste recycling, what to do, and what to expect.

4. On this initial site visit, the account representative wfll also c::onduc::t a foodwaste survey to determlne an estimated foodwaste quantity and type from the enrolled hou.sehofd. This survey takes into consideration number of residents within the household, household grocery budget, and diet.

City of Hawallan Gardens -April 2018
25 C 6. Work Plan and Methodology

5. Multi-family customers enrolled in this program will be allowed to place their foodwaste materials In their green waste carts. Depending on the level of participation, a separate collection vehicle may service these accounts.
6, These organic materials will be delivered to Oak Tree Worm Farm to be processed into nutrient-rich compost through the vermicomposting process.

7. At least once a year, a Clements account representative will conduct a waste charncter-ization study on the residential household's organics cart to assess the ratio of foodwaste to greenwaste, and percentage of contamination (e.g. non-organics) ..

9. Residents enrolled in this program will receive quarterly PEMs relating to organic and food waste recycling, relevant state regulations (e.g. AB 1826 and 58 1383), and any program progress reports,

6.4 Commercial "Core" Collectlon Service

6.4.1 Bin Refuse Collection and Processing
Commercial Waste Services (CWS) will utilize Distributors' Unlimited to supply all collection bins (e,IJ, 2, 3, 6, 30, and 40 cubic yard bins) for commercial accounts. CWS will have sufficient collection bins in stock to create new recycling accounts for all commercial customers.

CWS proposes the following for the commercial bin execution plan:

1. CWS will work in cooperation with the current contracted hauJerto minimize service disruption and ensure a seamless transition for City customers.
2, A variety of container trucks will be used to deliver these containers to each customer. Container trucks are designed to deliver the commercial containers wfthout damaging the surface of the customer's property. a, The trucks are considered "light duty" and equipped with noise mufflers to not disturb residents.

If need be, these trucks can be used to pulf out dumpsters from tight alleyways or other hard to service areas.
3, Depending on the commercial accounts' needs, CWS will use container storage trucks to deliver one dumpster at a time, or multiple containers simultaneously.

ONS strives to provide the safest, environmentally protective, and rnost efficient truck fleet possible by equipping collection vehicles with one or more of the following:
• "Pack at Idle systems" and Engine Idle time limiter to reduce emissions • Automatic transmissions that reduce emissions and allow drivers to focus more on their surroundings and safety versus shifting gears
• Retarders to assist In braking.
• Larger than industry standard brake linlng to rmprove overall braking performance City of HawaI1an Gardens -April 2018
26 (! 18. Proposal Enhancements

18. Proposal Enhancements
Community Scholarship
Commercial Waste Services will donate a total of $10,000 annually to high school students who reside in the City of Hawaiian Gardens who seek higher education
Community Involvement
Commercial Waste Service is dedicated to the community an(J residents we serve. We believe in rolling up our sleeves and becoming active partners. We are committed to joining Hawaiian Gardens numerous Community Based Organizations.

Free Bulky Item Pick Up & Drop Off
Commercial Waste Services will setup free pre scheduled bulky item pick ups and drop offs for City of Hawaiian Gardens residents.

Organics Recycling Program
Commercial Waste Services will offer a Organics Recycling Program to all customers commercial and residential.

Deliver Organic waste containers to commercial customers and educate on how to stay green. Instruct residents on easy techniques to do backyard organic composting.

Sharps Disposal Program
Commercial Waste Services will create a sharps disposal program for all the residents of the city of Hawaiian Gardens.

Special Event Recycling Services
Commercial Waste Services will not only donate refuse containers to City sponsored events, we will also donate recycling receptacles to promote recycling and keep Hawaiian Gardens sustainable. 24 Hour Live Voice Customer Service
Commercial Waste Services will have 24 hour customer service line 7 days a week without a answering service Volunteer At City Events
Commercial Waste services will also supply the City with 2 representatives 1 to interact with residents and businesses who attend events and answer questions, comments or concerns at events. The second representative will be responsible for keeping the cardboard event containers empty during City events.

Hawaiian Gardens Branding on Vehicles
City of Hawaiian Gardens -April 2018 109

Free Services at All City Facilities and City Events
Commercial Waste Services will not only service city facilities for free but will also provide free service to all city sponsored events.

City of Hawaiian Gardens - April 2018 110

CITY OF HAWAIIAN GARDENS

CITY COUNCIL

STAFF REPORT
Agenda Item #C2
DATE: October 22, 2025
TO: Honorable Mayor and Members of the City Council
FROM: Ernesto Marquez, City Manager
BY: Linda Hollinsworth, Finance Director
RECOMMENDATION:

RECOMMENDATION TO APPROVE RESOLUTION 032-2025, A RESOLUTION OF

THE CITY COUNCIL OF THE CITY OF HAWAIIAN GARDENS AMENDING THE ADOPTED 2025-2026 and 2026-2027 CITYWIDE BUDGETS

SUMMARY
On June 11,2025 the City Council adopted the 2025-2026 and 2026-2027 Citywide Budgets. The budget may be amended at any time by the Council. On October 8, 2025, the Finance Committee met to review recommended amendments. After additional review, staff proposes the amendments listed below. Additional details are attached.

Operating Costs:

Promotion – Public Works Manager to Public Works Director Position Upgrade – Sr. Acct Specialist to Accountant
City Manager Contract Amendment 2
Fee Study – Carried over from FY 24-25
Review of Business license rates and Muni Code
Parade – Use donations to increase budget to $60,000
Utility Box Art wrap program
Foster youth program
Military and Veteran flags
Walk of Achievement replacement of plaques
Additional Overtime for PW due to vacancies and additional special projects

Projects:

Increase budget - 5-year capital project plan
Increase budget - Repair of library fountain
Upgrade CRL Cameras to Verkada system
Agenda Item #C2
October 22, 2025

Page 2 ends

FISCAL IMPACT
The current proposed operating cost amendments will increase expenditures by $378,079 and will be funded by revenues and available unassigned fund balance. Capital project amendments, totaling $95,000, will use funds in the capital project reserves that are remaining from closed projects.

SUGGESTED ACTION
Approve Recommendation.

ATTACHMENTS
A. Resolution No. 032-2025
B. Amendment Detail

ATTACHMENT A

CITY OF HAWAIIAN GARDENS
RESOLUTION 032-2025

A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF HAWAIIAN GARDENS AMENDING THE 2025-2026 AND 2026-2027 CITYWIDE

FISCAL YEAR BUDGETS
WHEREAS, the City Council is responsible for properly managing and maintaining the City's finances, and;
WHEREAS, the City Council adopted the Fiscal Year Budget for 2025-2026 and 2026-2027 on June 11, 2025 by Resolution No.011-2025
WHEREAS, the City Council may amend the budget at any time, NOW, THEREFORE BE IT RESOLVED by the City Council of the City of Hawaiian Gardens as follows:

Section 1. The City Council hereby approves Resolution No. 032-2025 authorizing amendments to the FY 2025-2026 and 2026-2027 City Wide budget as presented in Attachment B.

Section 2. The Mayor or presiding officer of the Hawaiian Gardens City Council is hereby authorized to executive this resolution indicating its adoption by the City Council.

Section 3. The City Clerk, or duly appointed Deputy, is directed to attest thereto.

PASSED, APPROVED AND ADOPTED on this 22nd Day of October, 2025 ________________________________

DANDY DEPAULA, MAYOR
ATTEST:
____________________________

PABLO RUBIO, CITY CLERK

CITY OF HAWAIIAN GARDENS

CITY COUNCIL

STAFF REPORT
Agenda Item #C3
DATE: October 22, 2025
TO: Honorable Mayor and Members of the City Council
FROM: Ernesto Marquez, City Manager
BY: Neema Ghanbari, M.S., P.E., Public Works Manager
RECOMMENDATION:

RECOMMENDATION TO APPROVE PLANS AND SPECIFICATIONS AND AWARD A

CONSTRUCTION CONTRACT TO SEQUEL CONTRACTORS IN THE AMOUNT OF $1,335,200, AND CONSTRUCTION INSPECTION AND MATERIAL TESTING SERVICES TO ARDURRA GROUP, INC., IN THE AMOUNT OF $93,080 FOR THE SCAG STBG STREET REHABILITATION, PROJECT 121 (FEDERAL PROJECT NO.

STPL-5387-017)

SUMMARY
On February 3, 2024, the City’s Engineering Division applied for federal funding related to the Congestion Mitigation and Air Quality Improvement program (CMAQ) and Surface Transportation Block Grant Program (STBG) through the Southern California Association of Governments (SCAG). The City requested $1.5 million from federal STBG funds with a required local City match of $204,342.

SCAG initially placed this funding request on its contingency list. However, following ongoing follow-ups and meetings with Metro, Caltrans, and the SCAG team, the City was informed by LA Metro on March 6, 2025, that immediate action was needed to pursue a new funding opportunity. This opportunity pertained to the 'Citywide Street Restriping, Speed Feedback, and Traffic Calming' project in Hawaiian Gardens, which had been submitted as part of the SCAG 2024 Nomination. As a result, the City is set to receive the full requested amount of $1.5 million.

On May 28, 2025, the City Council approved Willdan Engineering’s proposal in the amount of $100,160 for the provision of engineering design and federal grant administration services and approved the following street segments for this project:

Agenda Item #C3
October 22, 2025

Page 2 ends

Item Street Beginning End

1. Norwalk Boulevard Carson Street 226th Street

2. Pioneer Boulevard 221st Street 226th Street

3. Juan Avenue Carson Street 214th Street
As is typical with federally funded projects, extensive documentation was required prior to fund authorization. Over the past four months, the City’s engineering team worked closely with the consultant to prepare and submit all necessary documentation, including the Preliminary Environmental Study (PES), Right of Way (ROW) Certification, and the Request for Authorization (RFA) packages to Caltrans, under a tight deadline set by both Metro and Caltrans.

On August 15, 2025, the City received the signed E-76 form from Caltrans, officially authorizing the City to proceed with the construction phase of the project.

The project’s scope of work includes cold milling existing Asphalt Concrete (AC); overlaying the full street width with Asphalt Rubber Hot Mix (ARHM); crack sealing; removing and replacing damaged curbs and gutters, sidewalks, and driveway approaches; installing new ADA compliant curb ramps; Refreshing and replacing traffic striping and markings and replacing vehicle detector loops. Also, in accordance with the adopted Bike Master Plan, the existing bike lanes on Norwalk Boulevard between Carson Street and 226th Street will be upgraded to include a 5-foot-wide bike lane with a 2-foot buffer separating the bike lane from the vehicle travel lane on both sides of the roadway to improve visibility and safety for bicyclists.

On October 2, 2025, the City Clerk received eight (8) sealed bids for the project which are as follows:

Sequel Contractors, Santa Fe Springs, CA $1,335,200.00
Copp Contracting, Inc., Buena Park, CA $1,366,291.70
Toro Enterprises, Inc., Oxnard, CA $1,443,534.25
Onyx Paving Company, Inc., Yorba Linda, CA $1,444,000.00 Excel Paving Company, Long Beach, CA $1,448,464.05
Hardy & Harper, Inc., Lake Forest, CA $1,515,000.00
All American Asphalt, Corona, CA $1,635,124.25
RJ Noble Company, Orange, CA $1,712,816.70
The lowest responsive bidder is Sequel Contractors of Santa Fe Springs, California, with a bid amount of $1,335,200.

Staff recommends that the City Council award the construction contract to the lowest responsive bidder, Sequel Contractors with a bid amount of $1,335,200, and the construction inspection and material testing services contract to Ardurra Group, Inc., in the amount of $93,080.

Agenda Item #C3
October 22, 2025

Page 3 ends

FISCAL IMPACT
The project funding is $1,500,000 from federal STBG funds with a required local City match of $204,342, which will come from local Measure M funds and can be adjusted based on the total construction cost of the project.

The design phase cost was $100,160 and was covered by the Engineering Division Contract Account Services account. The fund breakdown is shown below:

Item Fund Budget

1. Federal STBG $1,500,000

2. Measure M/Local Match $204,342
Total $1,704,342
The estimated project expenses are as follows:

Item Budget
Construction $1,335,200
Construction Contingency (10%) $134,000
Design $100,160
Inspection & Material Testing $93,080
Labor Compliance $12,000
Estimated Project Cost $1,674,440

SUGGESTED ACTION
Approve Recommendation.

ATTACHMENT(S)
A. Project Location Map

SCAG STBG STREET
REHABILITATION, PROJECT 121
STPL-5387(017)

HAWAIIAN GARDENS

JUAN AVE

HORST AVE

FARLOW ST

SEINE AVE

JOLIET AVE

FUNSTON AVE

BELSHIRE AVE

CLARETTA AVE

IBEX AVE

PIONEER BLVD

CLARKDALE AVE

VIOLETA AVE

TILBURY ST
221ST ST

BLOOMFIELD AVE

ARLINE AVE

DEVLIN AVE

ELAINE AVE
223RD ST

BRITTAIN ST
222ND ST
224TH ST
216TH ST
215TH ST
214TH ST
211TH ST
I 605

CARSON ST

HAWAIIAN AVE

CENTRALIA ST
223RD ST
216TH ST
CIVIC CENTER DR.
213TH ST

VIOLETA AVE
223RD ST

CARSON ST

CENTRALIA ST
222ND ST
215TH ST

CARSON ST

ELAINE AVE

JUAN AVE
212TH ST
221ST ST

CLARKDALE AVE
PIONEER BLVD 214TH ST

HORST AVE
226TH ST

JUAN AVE

VERNE AVE

DEVLIN AVE

SEINE AVE
215TH ST

CLARETTA AVE

BELSHIRE AVE

NORWALK BLVD

TILBURY ST
ARLINE AVE 224TH ST

BELSHIRE AVE

IBEX AVE

ELAINE AVE

NORWALK BLVD

VIOLETA AVE

HORST AVE

BRITTAIN ST
215TH ST

JUAN AVE
CANADA
DR

SCHULTZE
DR

STORM DRAIN

ARTISIA NORWALK STORM DRAIN

COYOTE CREEK

ARTISIA NORWALK

CLARETTA AVE
LEGEND
City Boundary
05 250 00 1,000
Feet
Project Location
Attachment B

CITY OF HAWAIIAN GARDENS

CITY COUNCIL

STAFF REPORT
Agenda Item #C4
DATE: October 22, 2025
TO: Honorable Mayor and Members of the City Council
FROM: Ernesto Marquez, City Manager
BY: Joseph Jimenez, Recreation and Community Services Director RECOMMENDATION:

Recommendation to authorize the City Manager to approve the proposal submitted by Z Best Hardwood Floors, to resurface the basketball gymnasium and three racquetball courts.

SUMMARY
The City is seeking to perform necessary maintenance on the basketball gymnasium and three racquetball courts to restore the playing surfaces and extend their useful life. This maintenance is essential to ensure the safety, functionality, and aesthetic quality of the courts for community use.

The scope of work includes:

Sanding floors to bare wood, repairing any broken wood pieces, repainting all game lines and the facility logo and applying three (3) coats of finish.

Staff were able to obtain three competitive proposals for the project. The three proposals are as follows:

Pacific Floor Company: $75,600
California Flooring Solutions: $72,500
Z Best Hardwood Floors: $65,106
After reviewing all proposals, Z Best Hardwood Floors Inc. was determined to be the lowest responsible and responsive bidder, capable of completing the project in accordance with the specified scope, timeline, and quality standards.

Agenda Item #C4
October 22, 2025

Page 2 ends

Z Best Harwood Floors have completed projects with the Los Angeles Clippers at various community centers such Franklyn D Roosevelt Park Clippers Community Center, Yucaipa High School, Northview High School, Azuza School District and Santa Paula School District to name a few.

FISCAL IMPACT
The funds for this project are budgeted through the Facility Maintenance Reserve to cover the cost of the resurfacing of the Basketball and Racquetball courts.

Staff recommends that the City Council authorize the City Manager to approve the quote with Z Hardwood Floors Inc. for the refinishing of the basketball gymnasium and racquetball courts, in the amount of $65,108 with a contingency of an additional $10,000 for any additional repairs if needed.

SUGGESTED ACTION
Approve Recommendation.

ATTACHMENTS
A. Proposals from Contractors
Date
9/24/25
Estimate #
12812
Proposal For:

Hawaiian Gardens Recreation &
Services
21815 Pioneer Boulevard
Hawaiian Gardens, CA 90716
Job Name / Job Site
Hawaiian Gardens Recreation &
Services
Gym & Racquetball Courts
Rep
Scott
Project 2026 - Gym & Racquetball Courts
Customer Office #
562-420-2641
Customer Contact
Joseph Jimenez
Customer Cell #
562-896-6064
Customer E-mail
TOTAL
[email protected]
9300 Oso Avenue, Chatsworth, CA 91311
Ph (818) 775-0438 Fax (818) 349-9429
www.pacificfloor.com Lic # 327932 DIR # 1000005618
Proposal/Contract
Date
Signature
Pacific Floor Company, Inc is registered with the DIR and is in compliance with other prevailing wage laws.

Customer Signature
"NO DATES ARE GUARANTEED UNTIL A SIGNED PROPOSAL IS RECEIVED" **Price is good for 30 days**
Date
Any operation oe deviation from the above specifications involving extra cost of materials or labor will become an extra charge over the sum mentioned in this contract. Contractors are required by law to be licensed and regulated by the Contractors State License Board. Any questions concerning a contractor may be referred to the Registrar.

Description Total
Hawaiian Gardens Recreation & Community Services: 2026 Gym & Racquetball Courts Gymnasium
Sand and finish to bare wood
Paint all lines as existing
Replace approximately (20) broken boards
Apply two (2) seal coats and three (3) finish coats, one (1) more than standard of Basic Coatings GymShoe High Gloss Finish
Note: Not under bleachers in close position
47,900.00
Three (3) Racquetball Courts
Sand and Finish to bare wood
Apply two (2) seal coats and three (3) finish coats, one (1) more than standard of Basic Coatings GymShoe High Gloss Finish
19,200.00
Note: Gymnasium Sand Center Logo (City of Hawaiian Gardens Logo) Pending Approval 8,500.00 _____________________________________ _____________________________________ _____________________________________ _____________________________________ $75,600.00

PROPOSAL / CONTRACT
California Flooring Solutions
Prop. by: Francisco Gutierrez
[email protected]
(323)907-3143 Lic.# 971213 DR: 1001055211
To: City of Hawaiian Gardens
Attn. Joe Jimenez
[email protected]
(562)896-6064
Date: 9/29/25 Project Site: Recreation Center
21815 Pioneer Blvd.

Hawaiian Gardens, CA. 90716
The direct contractor shall furnish all labor, work, materials, and equipment to perform in a good workmanlike, and substantial manner according to the plans and specifications including materials to be used or installed.

DESCRIPTION : GYMNASIUM FLOOR REFINISHING
● Sand to bare wood 9,300 Sq.Ft. of Maple floor
● Seal
● Paint Game lines:
1 main Basketball court
1 main Volleyball court
2 practice BB court
2 practice VB court
2 NBA 3-point game line
Solid paint on both keys
● Repair 35 broken boards
● Apply 2 top coats of clear finish
NOTES: 2 Days of curing time is required before using the gym floor.

Center circle logo TBD by size and colors
Work schedule : TBD upon signing of the contract
TOTAL $ 54,720
Any Operation or deviation from above specifications involving extra cost of materials or labor will become additional.
__________________ ______________
Signature Date

DESCRIPTION : RACQUETBALL FLOOR REFINISHING
● Sand to bare wood 3 Racquetball courts (2,400 Sq. Ft.) ● Seal
● Paint Game lines in color Red
● Apply 3 top coats of clear finish
NOTES: 2 Days of curing time is required before using the gym floor.

Work schedule : TBD upon signing of the contract
TOTAL $ 17,780
Any Operation or deviation from above specifications involving extra cost of materials or labor will become additional.
__________________ ______________
Signature Date
Estimate # Online
PO#
Valid through 12/30/25
Our new Phone # (661) 857-9192 35
Date 10/1/25 Today 10/1/25
Contact Joe Jimenez
Company Name City of Hawaiian Gardens Phone (323) 243-1889 Location Main office
Street Address 21815 Pioneer Blvd
City, ST ZIP Code Hawaiian Gardens, ca
Phone (323) 816-5406 Phone (323) 392-9910
E mail [email protected] Phone (323) 304-0343
Refinish: Phone (562) 896-6064
Repairs
Area /Room Length Width units SQ.FT. Specie / Color Item # Description Area RATE Extension Refinish
Main gym floor area 1049 1225 1 8923.78 1 sand and refinish 8923.78 $ 5.01 $ 44,708.16 racquetball courts 20 40 3 2400.00 2 racquetball courts 2400.00 $ 5.01 $ 12,024.00 3 logo and game lines As provided $ 5,730.00 $ 5,730.00 4 repairs 30.00 $ 25.00 $ 750.00
5 Bond charge 0.03 $ 1,896.00 $ 1,896.00
$ 65,108.16
Make all checks payable to: Z BEST HARDWOOD FLOOR.

NAME:_________________________________
Proposal
Estimated
length of project
days
Floor areas
Recreation and Community Services Director
4) Finish 4 coat system two Component water base gloss system with Catalyst.

Note:1) Replace floorboards with maple second / same as existing. 2) Any additional areas to be repaired over the 30 areas designated below to be charged $25.00 each.

Title:______________________________ Excepted:_____________ Date:_______________ Privacy Notice : This electronic mail message is User solicited The information contained in this message is confidential information intended only for the use of the individual or entity named above, and may be privileged. The information herein may also be protected by the Electronic Communications Privacy Act, 18 USC Sections 2510-2521. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please immediately notify us by telephone (661-857-9192), and delete the original message. Thank you.

Project address
21815 Pioneer Blvd
Hawaiian Gardens, ca
Note:1) Floor Show Signs Of Severe sanding, and due to age of floor separation between boards allowed old finish to penetrate and become dark as years go own, this phenomena can not be fixed without replacing the entire floor and could have been avoided with wood filler applied at an early sanding interval by a skilled flooring contractor. some nails showing and more will show with additional sanding. Some floor boards are broken in the middle of the boards and some that are splinters on the connection between tongue and groove area, this indicated a low ware layer manifesting with some more board that may need to be repaired after sanding and may splinter, wood filler will not adhere to some cracks/ separation between boards as they are filed with old finish. 2) As per site visit , floor has some dead spots, usually this can be fixed by first pass of sanding 36 grit at 45 degree to the grain, unfortunately due to low wear layer this can not be done on this floor so dead spots, deep scratches ( by bleachers) and some discoloration will remain after sanding. 3) Given your acceptance of these limitation, we can sand this floor carefully according to national maple wood association specs and Apply all game lines and logo as per provided design.

Sample attached, and Can be revised as needed.

THANK YOU FOR YOUR BUSINESS!

Hawaiian Gardens City CouncilOctober 22, 2025

Hawaiian Gardens City Council
October 22, 2025