WRHG Work Plan — Hawaiian Gardens City Council, October 22, 2025

Prepared for:

City of Hawaiian Gardens
Prepared by:

Waste Resources Hawaiian Gardens
Date:

January 2024
Today’s Waste
Tomorrow’s Resource
Work Plan
City of Hawaiian Gardens Work Plan
Waste Resources Hawaiian Gardens
January 2024 i
Table of Contents

1. Introduction.....................................................................................................................................1

2. Solid Waste Collection Services........................................................................................................1 Standard Service Offering ..............................................................................................................1

2.A.i. Collection Quantities............................................................................................................1 Mixed Organics Program................................................................................................................1

2.B.i. Items Accepted.....................................................................................................................1 Recycling Program..........................................................................................................................2

2.C.i. Items Accepted.....................................................................................................................2 Solid Waste Program......................................................................................................................2

2.D.i. Items Accepted.....................................................................................................................2 City Facilities...................................................................................................................................3 Container Color and Labeling..........................................................................................................3

2.F.i. Carts.....................................................................................................................................3

2.F.ii. Bins.......................................................................................................................................3

3. Mandatory Service...........................................................................................................................3

4. Public Outreach Program.................................................................................................................4 Print ...............................................................................................................................................4

4.A.i. Welcome Packet...................................................................................................................4

4.A.ii. Service Guide........................................................................................................................4 Electronic .......................................................................................................................................4

4.B.i. Website ................................................................................................................................4

4.B.ii. Social Media .........................................................................................................................4

4.B.iii. Email.....................................................................................................................................4

4.B.iv. Newsletter............................................................................................................................5

4.B.v. Bill Inserts.............................................................................................................................5 In Person ........................................................................................................................................5

4.C.i. Site Visits..............................................................................................................................5

4.C.ii. Presentations .......................................................................................................................6

5. Procurement Requirements.............................................................................................................6

6. Edible Food Recovery.......................................................................................................................6 City of Hawaiian Gardens Work Plan
Waste Resources Hawaiian Gardens
January 2024 ii

7. Program Enforcement and SB1383 Compliance ..............................................................................7 Route Audit....................................................................................................................................7 Red Tags.........................................................................................................................................7 Oops Tags.......................................................................................................................................8 Waivers..........................................................................................................................................8 Quarterly SB1383 Contamination Sorts..........................................................................................8 Truck Cameras................................................................................................................................8 Compliance Review........................................................................................................................8

7.G.i. Commercial and Multi-Family Customers ............................................................................8

7.G.ii. Tier 1 and Tier 2 Edible Food Generators.............................................................................9

8. Reporting .........................................................................................................................................9 Waste Diversion and Disposal Reporting Requirements................................................................9

8.A.i. Weekly .................................................................................................................................9

8.A.ii. Quarterly (due 30 days after end of quarter) .......................................................................9

8.A.iii. Annual (due 20 days after end of year) ................................................................................9 Table of Tables
Table 1. SB1383 Cross-Talk .................................................................................................................. iii Appendices
A Decals
B Welcome Packet
C Site Visit Checklist
D Route Audits
E Letter to Non-Compliant Accounts
City of Hawaiian Gardens Work Plan
Waste Resources Hawaiian Gardens
January 2024 iii
Table 1. SB1383 Cross-Talk
Brief Description SB1383 Section FA Section Work Plan Section Annual Notice 18985.1(a) 4.B.v
Annual Site Visit 5.12.4 4.C.i
Compliance Review 18995.1 (a)(1)(A) 5.12.5, 5.12.7 7.G
Container Colors 18984.1 4.5.5A 2.F
Edible Food Recovery 18985.2 5.12.2, 5.12.3 6
Public Education Program 18995.1 11.5, 4.12 4
Reporting 18994.2 5.8, 5.12.8 10.A
Route Audit 18984.5(b) 5.11 6.A
Waivers 18984.11 5.12.6 6.F
City of Hawaiian Gardens Work Plan
Waste Resources Hawaiian Gardens
January 2024 1

1. Introduction
This document has been prepared to address the requirements of AB939, AB341, AB1826, and SB1383, and provides information regarding Waste Resources of Hawaiian Gardens’ (WRHG) approach in assisting the City of Hawaiian Gardens increase diversion of recycling and organic material collected through the various programs offered, reduce contamination, and decrease landfilled material.

2. Solid Waste Collection Services
Standard Service Offering

2.A.i. Collection Quantities
For single family (1-4 units) customers, standard service includes:
• one 96-gallon BLUE‐lid cart for dry recyclables;
• one 64-gallon GREEN-lid cart for mixed organics; and
• one 96-gallon BLACK-lid cart for mixed, non-organic waste.

Customers can request two additional organics carts at no charge, but there is a charge for the third and subsequent cart. Additional recycling carts are available at no charge.

For multi-family (5+ units) and commercial customers, standard service includes:
• one 96-gallon BLUE‐lid cart for dry recyclables;
• one 64-gallon GREEN-lid cart for mixed organics; and
• one 3-cubic yard bin BLACK-lid cart for mixed, non-organic waste.

Bins are also available in 1-, 2-, 4-, or 6- cubic yard (cy) capacities for trash and recycling. For organics, only 96- gallon and 2cy are available options.

Mixed Organics Program

2.B.i. Items Accepted
In general, the following items are accepted loose in the green container (cart or bin):
• Grass, leaves, and flowers;
• Small branches less than three (3) inches thick and four (4) feet long; and • Untreated, clean wood scraps.

In general, the following items are accepted in clear bags in the green container (cart or bin):
• Food scraps (including meat and dairy) and leftovers; • Coffee grounds and filters, tea bags, loose leaf tea; • Paper napkins and towels;
• Soiled/greasy paper and boxes; and
• Biodegradable paper plates and bowls.

A more detailed list is available for download on WR’s SB1383 page (wasteresources.com/sb1383/) in English or Spanish.

City of Hawaiian Gardens Work Plan
Waste Resources Hawaiian Gardens
January 2024 2
While other programs require loose food scraps and food-spoiled paper, WRHG allows bags for the following reasons:
• Ease of transport from generation point to container; • Reduction of odors;
• Reduction of vermin; and
• Ease of separation at processing facility.

WR includes the following statement regarding the use of bags in the organics program:

No bag, no problem! Use produce or bread bags.

These won’t be recycled or composted, but are used to make it easy for you to recycle your food scraps and food-soiled paper.

To facilitate placing food scraps and food-soiled paper in the curbside green cart, each residential property, at no additional cost, is eligible to receive a 2-gallon pail, similar to the one shown, with snap tight lid, a wall mountable design and a locking seal to prevent odors, for daily use in the kitchen and elsewhere organics waste is generated.

Recycling Program

2.C.i. Items Accepted
In general, the following items are accepted loose in the blue container (cart or bin):
• Cartons;
• Glass containers;
• Metal cans and clean foil;
• Paper, newspaper, magazines, phone books, envelopes, cardboard (flattened); and • Plastic bottles, tubs, jars.

A more detailed list is included in the file available on WR’s SB1383 page.

WR promotes “3 easy steps for recycling success” using the following mantra:
• Keep it Loose - bags can hold liquid that will ruin a recycling load; • Keep it Dry - wet paper can't be recycled (put in green container); and • Keep it Clean - clean out any food residue.

Solid Waste Program

2.D.i. Items Accepted
In general, the following items are accepted bagged in the black container (cart or bin):
• Broken glass and dishes;
• Hoses, disposable gloves, hairnets;
• Kitty litter, diapers, bagged pet waste;
• Plastic cups, lids, utensils, straws, shrink/cling wrap; • Shoes, clothing, accessories, and toys that cannot be donated or sold; • Snack and chip bags, candy wrappers; and
• Wrapping and tissue (gift) paper.

City of Hawaiian Gardens Work Plan
Waste Resources Hawaiian Gardens
January 2024 3
A more detailed list is included in the file available on WR’s SB1383 page.

City Facilities
If not already completed, WRHG will conduct site visits of all City facilities in order to recommend compliance plans for each site, including necessary services to comply with AB341, AB1826, and SB1383. Upon approval from the City, WRHG will coordinate new services, deliver equipment, and provide on-site employee training if requested by City. Based on the extent of the changes, the cost for this program may necessitate inclusion in future rate adjustments.

Container Color and Labeling

2.F.i. Carts
To maintain a cleaner look, and to ease inventory needs, all cart bodies are gray, with different color lids identifying the commodity.

The lids are stamped in English and Spanish with both the commodity and what materials are accepted in that cart. There is also a bilingual decal on the inside that shows what is accepted in that cart. Decals are available for download from WR’s website (wasteresources.com/publications/). Copies of the current decals are included in Appendix A.

This coloring is consistent with SB1383 requirements.

2.F.ii. Bins
To maintain a cleaner look, and to ease inventory needs, all bin bodies are orange, with different color lids identifying the commodity. There is a bilingual decal on the front that shows what is accepted in that bin. Decals are available for download from WR’s website (wasteresources.com/publications/). Copies of the current decals are included in Appendix A.

This coloring is consistent with SB1383 requirements.

3. Mandatory Service
As of January 1, 2022, organics service is mandatory under SB1383.

WRHG took that opportunity to promote the standard 3-container service offering described in Section 5.A as mandatory in order to include recycling organics, whether or not they are required to comply under AB341 (MCR) and/or AB1826 (MORe).

Mandatory SB1383 services began in 2022 for the residential sector with the movement of food scraps and food-soiled paper from the black trash to green organics cart, and delivery of new carts in June/July.

Commercial customers were notified of the transition in September, with services beginning in October. As of December 31, 2023, 86% of accounts subject to MCR are in compliance, and 75% of accounts subject to MORe are in compliance based on service levels and compliance thresholds. These metrics do not include adjustments for waivers.

As enforcement of SB1383 ramps up in 2024, direct communication will increase throughout the year to ensure that every generator has the correct level of service and is participating correctly. This is discussed further in Section 10.B.

City of Hawaiian Gardens Work Plan
Waste Resources Hawaiian Gardens
January 2024 4

4. Public Outreach Program
WRHG has prepared a multifaceted multi-lingual outreach program designed to exceed the requirements of SB1383 and the Franchise Agreement. WRHG maintains a calendar of outreach activities (except site visits) conducted for and in the City in order to easily track, plan, and report outreach efforts.

4.A.i. Welcome Packet
This packet is delivered upon container delivery, or emailed/mailed if containers are already onsite. The packet includes:
• Welcome Letter
• Service Guide (residential or commercial)
• What Goes Where flyer
Copies of current versions of above are included in Appendix B.

4.A.ii. Service Guide
Residential
This annually produced guide provides “how to” information about available services; provide instructions for proper use and placement of carts provided; holiday collection schedules; contact information and hours; sharps collection and bulky item program information; and holiday tree recycling dates.

Commercial
This guide provides information about available services; compliance information, what goes where; and contact information and hours.

Copies of the most recent versions are included in Appendix B.

Electronic

4.B.i. Website
WR’s website has pages dedicated to Hawaiian Gardens (https://wasteresources.com/hg/), as well as general pages for roll-off services, payment information, SB1383, holiday schedule, etc., that applies to all service areas.

The HG-specific pages are currently in English and will be available in Spanish in 2024. When available, links to the City’s website and documents are provided. Metrics are tracked monthly.

4.B.ii. Social Media
WR is active on Facebook, Instagram, and Twitter and uses Meta’s marketing features to promote events and topics that should reach more than just our followers. We welcome cross-promotion between WRHG and City’s pages in order to further our collective reach. Metrics are tracked monthly.

4.B.iii. Email
Since September 2023, WR sends emails to customers with information regarding holiday closures, tree recycling, special recycling events, and the like. Emails are either general in nature (holiday closures), or tailored to a specific sector (residential, multi-family, commercial, or combination). In general, the reception to this new method of communication has been positive and we look forward to continuing this direct contact in the future.

Metrics are tracked within a week of initial send, and for a month or two after (in case people open the email long after it was delivered).

City of Hawaiian Gardens Work Plan
Waste Resources Hawaiian Gardens
January 2024 5

4.B.iv. Newsletter
This semi-annual item is described in the Franchise Agreement, but has not yet been produced. This can be used as a vehicle to promote near-term events, provide the SB1383 Annual Notice requirement, and other information useful to all customers. When provided to WRHG, oil waste information will be included.

4.B.v. Annual Notice
As noted above, the newsletter may be used to notify all customers of their obligation to comply with SB1383 on an annual basis. This notice includes:
• Organic waste generator’s requirements to properly separate materials in appropriate container; • Manager/employer’s requirements to provide adequate capacity and access; • Methods for the prevention of organic waste generation, recycling organic waste on-site, sending organic waste to community composting, and any other local requirements regarding organic waste; • Methane reduction benefits of reducing the landfill disposal of organic waste, and the methods of organic waste recovery used;
• How to recover organic waste;
• Public health and safety and environmental impacts associated with the landfill disposal of organic waste;
• Programs for the donation of edible food; and
• Self-hauling requirements.

4.B.vi. Bill Inserts
Every month, WRHG incorporates a recycling message on its invoices. Bill inserts can be used to further promote an event or topic. In the past, event flyers and MCR/MORe compliance information have been used.

The newsletter described in the prior section can be used as a billing insert. The City may request an insert be included with at least 30 days’ notice.

In Person

4.C.i. Site Visits
WRHG has developed a site visit program to meet with non-residential customers to review their account, suggest level of service changes, and provide outreach and technical assistance in compliance with regulatory requirement and the Franchise Agreement.

WRHG field staff will visit each 5+ multi-family complex, commercial, and regular roll-off customer once per year to assess the following:
• Adequacy of current level of service and cleanliness of each material stream; • Compliance with AB341, AB1826, AB 827, and SB 1383 (or identify need to comply); • Documentation of third-party recycling, if any; and
• Optimal level of service for each material stream.

To accomplish the above, the following will occur at each visit:
• Photos of material streams, collection areas, and any enclosures; • Characteristics of the property, business, and Generator type; • Identify which outreach/education is necessary for site and Generator type; • Determination of signage placement;
• Determination of any on-going training needs;
City of Hawaiian Gardens Work Plan
Waste Resources Hawaiian Gardens
January 2024 6
• Determination of any access needs; and
• Documentation of any special service needs, (such as, but not limited to, seasonal, automated on-call compactor, etc.).

After the site visit, field staff will provide the customer with written results of the visits, which will include:
• Summary of current compliance with AB 341, SB 1826, AB 827, and SB 1383; • Suggested service level changes for each material stream (opportunities to reduce costs by enrolling in Source Separated Recycling and/or Source Separated Organics collection service and reducing trash service);
• Costs for the proposed change(s);
• Relevant outreach/education; and
• Offer to train customer’s tenants and staff, including but not limited to the property manager, janitorial staff, maintenance, and any other on-site staff members. or contractors, or tenants that handle Discarded Materials processes or are users of the processes.

Site visit notes and recommendations will be stored in a cloud-based folder so they may be accessed by WR staff, City staff, and consultant staff when necessary.

If a customer submits a Waiver request, the site visit will be conducted at the same time. A customer can request a visit at any time, even if not on the schedule for that week. Site visits will occur within one week of request to accommodate days of service so maximum filling can be observed.

WRHG’s field staff will use the checklist included in Appendix C to ensure all items are covered during the visit.

4.C.ii. Presentations
WRHG staff is available to conduct presentations and trainings for City Council, community groups, multi-family buildings, and any other opportunities to educate generators.

5. Procurement Requirements
CalRecycle’s website states the following: “Beginning January 1, 2022, SB1383 requires cities and counties to procure annually a quantity of recovered organic waste products. These procurement requirements will strengthen California’s green, self-sustaining economy. Demand for these products will drive infrastructure investment and create new green collar jobs in the state.” This annual obligation can be met by Direct Procurement or through a Direct Service Provider based on any product mix that best serves the jurisdiction’s specific needs. Citing CalRecycle: “Jurisdictions can meet their procurement requirement by contracting with a service provider that uses recovered organic waste products, like compost or renewable natural gas, on behalf of the jurisdiction. These direct service providers could include waste haulers, landscape services, or transportation services.” WRHG and the City will work together to meet the state-mandated targets.

6. Edible Food Recovery
WRHG is prepared to assist the City in identifying edible food recovery opportunities through visits to the Tier 1 and Tier 2 generators. WRHG can also help promote the benefits of donation.

City of Hawaiian Gardens Work Plan
Waste Resources Hawaiian Gardens
January 2024 7
WRHG will research local Food Recovery Organizations and will work with the City and other entities to create and maintain a database of available capacity of Food Recovery Organizations, create a food donation network, and track local donations.

Annually, WRHG will conduct inspections of Commercial Edible Food Generators (through the Site Visit Process), Food Recovery Organizations, and Food Recovery Services to assess compliance with SB1383, and will provide the following:
• Information about Edible Food Recovery program;
• Information about the Commercial Edible Food Generator requirements; • Information about Food Recovery Organizations and Food Recovery Services operating within City, and where a list of those Food Recovery Organizations and Food Recovery Services can be found; and • Information about actions that Commercial Edible Food Generators can take to prevent the creation of Food Waste.

WRHG will also host an annual food donation workshop for Commercial Edible Food Generators and Food Recovery Organizations. WRHG will work with the City and other entities to collect and report annual required documentation from Food Recovery Organizations and services located within City that collect or receive Edible Food from Commercial Edible Food Generators.

7. Program Enforcement and SB1383 Compliance
Even with all the programs in place, contamination remains the biggest challenge to the City meeting diversion targets. This section details the different ways WRHG addresses this issue, as well as the documentation requirements.

Route Audit
WRHG completes route audits in accordance with the requirements of SB1383 and the Franchise Agreement. In January, a full route report for end of the year is run to then randomly assign 10% of each day’s route for a “lid flip” route audit. There are five phases to this process, from running the route report to follow-up and reporting, which are detailed in Appendix D.

Red Tags
Outside of the route audit process, field crews are empowered to leave red tags for any number of reasons throughout the year, one of which being contamination. A copy of the most recent tag can be found online (https://wasteresources.com/residential/hg/redtag/) and in Appendix D. For habitual contaminators that receive four (4) warnings in any three-month period, the container may be refused service, dumped as the predominant commodity, charged a contamination fee, or combination of all three.

City of Hawaiian Gardens Work Plan
Waste Resources Hawaiian Gardens
January 2024 8
Oops Tags
WRHG is developing a series of Oops! tags that are specific to the route review process defined in 5.A and is an extension of WRHG’s existing red tag program. We have found that customers need more detail regarding contamination than what the red tag could provide. As these are finalized, they will be put to use in HG.

Waivers
Pursuant to 14 CCR Section 18984.11, a jurisdiction may grant one or more of the following types of waivers to a generator of organic waste:
• De Minimis Waivers;
• Physical Space Waivers; and
• Collection Frequency Waivers.

WRHG’s default position is program implementation, barring tenable grounds for applying for one of these types of waivers. WRHG will uphold its role in enforcing SB1383 compliance whenever it is practicable to do so, while balancing duty with customer advocacy. A written process is followed by staff to ensure consistent tracking and all requests are tracked in Excel.

1. Receive waiver application from customer or identify account as a candidate, based on site visit.

2. Schedule onsite visit to review request and document findings/recommendation, if necessary.

3. After visit, forward request and supporting documentation to City.

4. City reviews and approves or denies waiver request. Requests are valid for five years from date of approval.

5. If approved, account updated and container(s) removed.

The City may elect to provide waivers to those accounts that fall under MCR and MORe compliance thresholds in order to keep compliance numbers the same, instead of reporting one set for SB1383 and another for MORe.

Quarterly SB1383 Contamination Sorts
WRR conducts a contamination sort every quarter that is reported to CalRecycle. This information is useful to the hauling operation, as it can help identify routes to focus outreach efforts, problem materials that continue to contaminate across the City, and other metrics to help us help our customers be good stewards of the environment.

Truck Cameras
WRHG is currently testing an onboard camera system that will identify cart contaminants automatically and will produce a report so that noticing procedures can be completed more automatically. Drivers can also use the cameras to see real-time data and leave a red tag if contamination is found.

Compliance Review

7.G.i. Commercial and Multi-Family Customers
WRHG will perform a desk audit of all commercial and multi-family customers that are subject to the requirements of AB 341, AB1826, and SB1383 to confirm that the proper services are being provided. As noted in Section 3, WRHG has used this opportunity to stress the 3-container system to all customers.

City of Hawaiian Gardens Work Plan
Waste Resources Hawaiian Gardens
January 2024 9
Based on the level of service at the end of the calendar year, WRHG will prepare a list of non-compliant customers that will then receive notification of mandatory services, as described in Section x. As also noted, there isn’t 100% compliance as of December 31, 2023. In order to remedy, WRHG will send the notification along with a waiver application. A sample letter is included in Appendix E.

7.G.ii. Tier 1 and Tier 2 Edible Food Generators
WRHG will perform a desk audit of all Tier 1 and Tier 2 Commercial Edible Food Generators to confirm that they are in compliance with the requirements of SB1383, based on available data. WRHG will report Generators with violations of SB1383 regulations to City. City will be solely responsible for subsequent enforcement action against the non-compliant Customers or Commercial Edible Food Generators.

8. Reporting
WRHG will provide the City all reporting necessary for SB1383 compliance to CalRecycle. The online shared folder have all pertinent information available.

Waste Diversion and Disposal Reporting Requirements
WRHG provides the City with weekly, quarterly, and annual reports. Each report has a different focus area.

8.A.i. Weekly
Bulky item requests so City can ascertain abandoned items versus scheduled pickups.

8.A.ii. Quarterly (due 30 days after end of quarter)

1. Solid Waste tonnage, separated by service sector and commodity. Includes tons collected, processed, recycled, and disposed, with list of facilities used.

2. Number of residents, commercial, industrial, and construction/Demolition accounts serviced.

3. Number of missed pickups and the actions taken to remedy the missed collection.

4. Red tag report, with address, service type, issue/incident, and resolution.

5. Complaint log.

6. Description and copies of all outreach activities and materials.

7. On-Site Technical assistance log, including address, date, contact, and discussion notes.

8.A.iii. Annual (due 20 days after end of year)

1. Number of Containers in service as of the last day of the calendar reporting year (December 31st) including Cart size, Bin Size, frequency, and type of material serviced.

2. Updated route schedules.

3. Vehicle list, including sector serviced, vehicle type, model year, fuel type, vehicle number, and license plate number.

City of Hawaiian Gardens Work Plan
Waste Resources Hawaiian Gardens
January 2024 10
City of Hawaiian Gardens Work Plan
Waste Resources Hawaiian Gardens
January 2024
Appendix A
Decals
Organics
Recycling
Trash

Waste Resources
a company
(888) 467-7600 wasteresources.com

ONLY ORGANIC
Coffee Grounds, Used Coffee
Filters and Tea Bags
Filtros y posos de café,
Bolsas de té
Fruits & Veggies, Eggs & Shells, Dairy
Products, Meat & Bones , Fish & Shellfish , * * *
Grains & Pasta, Rice & Beans
Frutas y verduras, huevos y cáscaras,
productos lácteos, carne* y huesos,
pescado* y mariscos*, cereales y
pasta, arroz y frijoles
Leaves, Grass, Small Branches,
Clean Wood
Hojas, hierba, ramas
pequeñas, madera
limpia
Soiled/Greasy Paper and Boxes,
Used Napkins and Paper Towels
Cajas y papel sucio/grasoso,
servilletas y toallas de
papel usadas
Biodegradable paper
serviceware (100% paper)
Utensilios de servicio
(100% de papel)
* Commercial facilities (butcher, grocery, restaurant) cannot use this program to process raw meat, poultry, or fish.
* Instalaciones comerciales (carnicería, supermercado, restaurante) no pueden utilizar este programa para procesar carne, aves, o pescado crudos. 3 CCR §1180.48
Keep it Loose
Manténgalo suelto
Bag It
Embólsalo
Get the latest
list any time
Waste Resources
a company
(888) 467-7600 wasteresources.com

ONLY RECYCLE
Glass Bottles & Jars
Frascos y botellas de
vidrio
Plastics, #1-5
Plásticos, #1-5
Clean & Dry Paper &
Cardboard
Papel y cartón limpio
y seco
Cartons
Cartones
Keep it Loose - bags can hold liquid that
will ruin a recycling load
Keep it Dry - wet paper can't be recycled
Keep it Clean - clean out any food residue
Manténgalo suelto - bolsas pueden
aguantar líquido que arruinará una
carga de reciclaje
Manténgalo seco - papel mojado no se
puede reciclar
Manténgalo limpio - limpie cualquier
residuo de comida
Get the latest
list any time
Aluminum, Tin, & Bimetal
Aluminio, estaño, y
Film/Bags, Food, bimetal
Hazardous
Envoltorios/Bolsas,
Comida, Peligroso

City of Hawaiian Gardens Work Plan
Waste Resources Hawaiian Gardens
January 2024
Appendix B
Welcome Packet
Welcome Letter (residential)
Service Guide (residential)
Welcome Letter (commercial)
Service Guide (commercial)
What Goes Where

To: Hawaiian Gardens Residential Customer
Subject: Information about Your New Account
Dear Residential Customer:

On behalf of the entire Waste Resources (WR) team, welcome to the WR family! WR has been serving the City of Hawaiian Gardens since 2019 and we look forward to providing you with great service that turns Today’s Waste into Tomorrow’s Resource.

The foundation of the City’s collection program is a mandatory 3-cart system:
• BLUE‐lid for dry recyclables (bottles, cans, printer paper, and cardboard); • GREEN-lid for mixed organics (greenwaste, food scraps, and food-soiled paper); and • BLACK-lid for trash (non-organic and non-recyclable items).

These mandatory services are required by State law to increase waste diversion and reduce landfill waste and greenhouse gas emissions. For more help on what goes where, refer to the enclosed brochure or visit our website. We take great care in our recycling programs and will tag your cart(s) for contamination. Please follow recycling procedures and sort materials properly. Non-compliance may result in additional fees.

Other services available to our residential customers include:
• Valet Service (for help in setting out your carts);
• Senior Discount (for qualifying seniors);
• Cart Replacement (if your carts are damaged or missing); • Sharps Mail-Back Program (an easy way to keep sharps out of the trash); • Bulky Item and E-Waste Pickup (up to six items per pickup, five pickups/year); • Additional recycling and 1st organics carts at no extra charge - there is a fee for extra trash carts; • Bin or Roll-Off Service (for bigger clean-up jobs) - WR is the ONLY company permitted to supply this service to residential customers.

Our customer service team is available Mon-Fri 7am-5pm and Sat 8am-12pm to answer any questions you may have about your services by phone (888-467-7600) or email ([email protected]).

Please visit our website, wasteresources.com, for expanded service information, FAQ’s, and links to other resources. “Like” us on Facebook and “Follow” us on Twitter and Instagram to keep up to date on holiday closures and events that promote recycling and waste minimization.

Again, welcome to the WR family!
Enclosures
A: Cliente Residencial de Hawaiian Gardens
Sujeto: Información Sobre Su Cuenta Nueva
Estimado(a) Cliente Residencial:

En nombre de todo el equipo de Waste Resources (WR), gracias por su negocio. WR ha servido la ciudad de Hawaiian Gardens desde 2019 y esperamos brindarle un servicio excelente que convierte los Desechos de Hoy en Los Recursos del Mañana.

La fundación del programa de la Ciudad es un sistema obligatorio de 3 contenedores:
• Tapa AZUL para reciclables secos;
• Tapa VERDE para compuestos orgánicos mixtos (residuos verdes, restos de comida y papel sucio con comida); y
• Tapa NEGRA para basura (artículos no orgánicos y no reciclables).

Estos servicios obligatorios son requeridos por leyes estatales y locales para aumentar el desvío de desechos y reducir las emisiones de gases de efecto invernadero y los desechos de vertederos. Para más ayuda sobre qué va a dónde, consulte el folleto adjunto o visite nuestro sitio web. Tomamos mucho cuidado en nuestros programas de reciclaje y etiquetaremos su(s) bote(s) por contaminación. Siga los procedimientos de reciclaje y clasifique los materiales correctamente. El incumplimiento continuo puede resultar en un cargos adicionales.

Otros servicios disponibles para nuestros clientes residenciales incluyen:
• Servicio de Valet (para ayuda el sacar sus botes);
• Descuento para Mayores (para ciudadanos mayores que califican); • Reemplazo de Botes (si sus botes están dañados o desaparecidos); • Retorno Postal de Objetos Punzantes (una manera fácil de mantener objetos punzantes fuera de la basura); • Colección de Artículos Domésticos Voluminosos y Desechos Electrónicos (hasta seis artículos grandes/pesados cinco veces al año);
• Botes adicionales de reciclaje y el 1º de desechos orgánicos sin cargo adicional - hay un cargo para botes de basura adicionales;
• Servicio de Contenedor o Roll-Off (para trabajos de limpieza grandes) - WR es la ÚNICA empresa permitido a proveer este servicio a los clientes residenciales.

Nuestro equipo de servicio al cliente está disponible de lunes a viernes de 7am-5pm y sábados 8am-12pm para responder a cualquier pregunta que pueda tener sobre sus servicios por teléfono (888-467-7600) o correo electrónico ([email protected]).

Visite nuestro sitio web, wasteresources.com, para obtener información ampliada sobre el servicio, preguntas frecuentes y enlaces a otros recursos. Haga clic en "Me gusta" en Facebook y "Síganos" en Twitter e Instagram para mantenerse actualizado sobre los cierres de vacaciones y eventos que promueven el reciclaje y la minimización de desechos.

Otra vez, ¡bienvenidos a la familia de WR!
Documentos Adjuntos
ƵƐƚŽŵĞƌ^ĞƌǀŝĐĞ,ŽƵƌƐ͗DͲ&ϳ͗ϬϬĂƚŽϱ͗ϬϬƉ͖^Ăϴ͗ϬϬĂƚŽϭϮ͗ϬϬƉ ,ŽƌĂƐĚĞ^ĞƌǀŝĐŝŽĂůůŝĞŶƚĞ͗>Ͳsϳ͗ϬϬĂĂϱ͗ϬϬƉ͖^Ąϴ͗ϬϬĂĂϭϮ͗ϬϬƉ ;ϴϴϴͿϰϲϳͲϳϲϬϬŽƌ;ϯϭϬͿϯϲϲͲϳϲϬϬ;ϯϭϬͿϯϲϲͲϳϲϬϲǁĂƐƚĞƌĞƐŽƵƌĐĞƐ͘ĐŽŵͬŚŐ ŚĂǁŐĂƌĚĞŶƐΛǁĂƐƚĞƌĞƐŽƵƌĐĞƐ͘ĐŽŵ
ˊ˔˦˧˘˅˘˦ˢ˨˥˖˘˦
˔ ˖ˢˠˣ˔ˡˬ
ʹͲʹͶ
̷
ͳ

Ͷ
&,7< 2)+$:$,,$1*$5'(16
ǡ

ǡ

À

ǡ

ǡ

ˊ˔˦˧˘˅˘˦ˢ˨˥˖˘˦ʻʺ
ǤǤ͵͸ͻ͹

ǡͻͲʹͶ͹
Žů Ó ĂĞŶ
ƐƉĂ À ƉĂƌĂůĞĞƌĞƐƚĂŐƵ À ďƌĞĂƋƵ

×ʹͲʹͶǣ
WƌŝŶƚĞĚŽŶZĞĐǇĐůĞĚWĂƉĞƌ
ÀÓȋǤͷǤȌǢ

×
À
ÀȋǤ͸ͽȌǢ

×
À
À

ȋǤͺǤȌǢ

×
À
ÀȋǤ͸ǤȌǢ

×
À
À

ȋǤ͸;ǤȌǢ

×
À
ȋǤ͸ͻ
ǤȌǢ

×
À

ʹͲʹͶǣ y
ǯȋǤǡ
ǤͳȌǢ

y ȋǤǡʹ͹ȌǢ

y

ȋǤ
ǤͶȌǢ

y ȋǤǡǤʹȌǢ

y ȋǡǤʹͺȌǢ

y ȋǤǡ
ǤʹͷȌǢ

b '¿DVGH)LHVWD2EVHUYDGDSRU:5
şĂĚĞŹŽEƵĞǀŽ y
şĂŽŶŵĞŵŽƌĂƚŝǀŽ y
şĂĚĞůĂ/ŶĚĞƉĞŶĚĞŶĐŝĂ yşĂ>ĂďŽƌĂů yşĂĚĞ'ƌĂĐŝĂƐ y
şĂĚĞEĂǀŝĚĂĚ y
Ș ĞƚƌĂƐĂƉŽƌĞůƉƌſǆŝŵŽĚşĂ ^ŝĞůĚşĂĚĞĨŝĞƐƚĂĐĂĞĞŶƵŶĚşĂĞŶƚƌĞƐĞŵĂŶĂ͕ĐŽůĞĐĐŝſŶƐĞƌ ͘ ĞŶƚƌĞƐĞŵĂŶĂ͘sŝƐŝƚĞǁĂƐƚĞƌĞƐŽƵƌĐĞƐ͘ĐŽŵͬŚŽůŝĚĂǇƐƉĂƌĂĚĞƚĂůůĞƐ 6HUYLFLRV'LVSRQLEOHVSDUD5HVLGHQWHVGH+DZDLLDQ*DUGHQV^ŝƐƚĞŵĂĚĞŽůĞĐĐŝſŶĚĞϯͲŽƚĞƐ ŽƌŐĄŶŝĐŽƐŵŝǆƚŽƐ ƌĞĐŝĐůĂũĞ ͕ ͕Ǉ ͘ ďĂƐƵƌĂ hŶŽĐĂĚĂƵŶŽƉĂƌĂƐĞƌǀŝĐŝŽĚĞ y ďĂƐƵƌĂ ŽƌŐĂŶŝĐŽƐ ƌĞĐŝĐůĂũĞ ŽƚĞƐĂĚŝĐŝŽŶĂůĞƐƉĂƌĂ ͬ ĚĞŐƌĂƚŝƐ͖ƚĂƌŝĨĂƉĂƌĂ y ĂĚŝĐŝŽŶĂů͘
ĞƐĐƵĞŶƚŽƉĂƌĂƉĞƌƐŽŶĂƐŵĂǇŽƌĞƐĚŝƐƉŽŶŝďůĞ͘ y
^ĞƌǀŝĐŝŽĚĞsĂůĞƚ
ſŶŝĐŽƉĂƌĂ tZĐŽůŽĐĂƐƵƐďŽƚĞƐĞŶůĂĂĐĞƌĂ͘>ůĂŵĞŽĞŶǀşĞƵŶĐŽƌƌĞŽĞůĞĐƚƌ y ĂǀĞƌŝŐƵĂƌƐŝĐĂůŝĨŝĐĂƉĂƌĂĞůƐĞƌǀŝĐŝŽŐƌĂƚƵŝƚŽ͘
ZĞĞŵƉůĂǌŽĚĞŽƚĞ
ƌŵĂů͘ ^ŝƐƵƐďŽƚĞƐĞƐƚĄŶĚĂŹĂĚŽƐŽĨĂůƚĂŶĚĞďŝĚŽĂůƵƐŽǇĚĞƐŐĂƐƚĞŶŽ y WƌŽŐƌĂŵĂĚĞĞǀŽůƵĐŝſŶĚĞKďũĞƚŽƐWƵŶǌĂŶƚĞƐƉŽƌŽƌƌĞŽ
ĂůĂŹŽƉĂƌĂĚĞƐĞĐŚĂƌĂŐƵũĂƐ͕ũĞƌŝŶŐĂƐ͕ĞƚĐ͘ ŐƌĂƚŝƐ ƵĂƚƌŽ;ϰͿŬŝƚƐ y <ŝƚƐĂĚŝĐŝŽŶĂůĞƐĚŝƐƉŽŶŝďůĞƐƉŽƌƵŶĂƚĂƌŝĨĂ͘ y
ŽůĞĐĐŝſŶĚĞƌƚşĐƵůŽƐsŽůƵŵŝŶŽƐŽƐǇ
ůĞĐƚƌŽĚŽŵĠƐƚŝĐŽƐ
ͿǀĞĐĞƐƉŽƌĂŹŽ ,ĂƐƚĂƐĞŝƐ;ϲͿĂƌƚşĐƵůŽƐĚĞůŚŽŐĂƌƉŽƌƌĞĐŽŐŝĚĂ͕ŚĂƐƚĂĐŝŶĐŽ;ϱ y ƌƚşĐƵůŽƐĂĚŝĐŝŽŶĂůĞƐĞƐƚĄŶƐƵũĞƚŽƐĂƵŶƌĞĐĂƌŐŽ͘ y
^ĞƌǀŝĐŽƐĚŝĐŝŽŶĂůĞƐ
ĂƌĂĞů ĞƐĐƵĞŶƚŽƐƉĂƌĂŝƵĚĂĚĂŶŽƐDĂǇŽƌĞƐ;ϲϱнƋƵĞƚĂŵďŝĠŶĐĂůŝĨŝĐĂŶƉ y ŽƐ ƉƌŽŐƌĂŵĂZ
ĚĞ
ĚŝƐŽŶͿǇƚĂŵĂŹŽƐĚĞďŽƚĞƐĞƐƚĄŶĚĂƌŵĄƐƉĞƋƵĞŹ
Ϳ ^ĞƌǀŝĐŝŽĚĞŽŶƚĞŶĞĚŽƌĞƐ;ƉĂƌĂƚƌĂďĂũŽƐĚĞůŝŵƉŝĞǌĂŵĄƐŐƌĂŶĚĞƐ y b +ROLGD\V2EVHUYHGE\:5
y EĞǁzĞĂƌΖƐĂǇ
y DĞŵŽƌŝĂůĂǇy /ŶĚĞƉĞŶĚĞŶĐĞĂǇy >ĂďŽƌĂǇy dŚĂŶŬƐŐŝǀŝŶŐĂǇy ŚƌŝƐƚŵĂƐĂǇ Ș/ĨƚŚĞŚŽůŝĚĂǇĨĂůůƐŽŶĂǁĞĞŬĚĂǇ͕ĐŽůůĞĐƚŝŽŶŝƐĚĞůĂǇĞĚďǇŽŶĞďƵƐŝŶĞƐƐĚĂǇ͘sŝƐŝƚ ǁĂƐƚĞƌĞƐŽƵƌĐĞƐ͘ĐŽŵͬŚŽůŝĚĂǇƐĨŽƌƵƉĚĂƚĞĚŝŶĨŽƌŵĂƚŝŽŶ͘
6HUYLFHV$YDLODEOHIRU+DZDLLDQ*DUGHQV5HVLGHQWVϯͲĂƌƚŽůůĞĐƚŝŽŶ^ǇƐƚĞŵ y KŶĞĞĂĐŚĨŽƌƚƌĂƐŚ͕ ͕ĂŶĚ ƐĞƌǀŝĐĞ͘ ƌĞĐǇĐůŝŶŐ ŽƌŐĂŶŝĐƐ y &ƌĞĞĂĚĚŝƚŝŽŶĂů ĐĂƌƚƐ͖ĨĞĞĨŽƌĂĚĚŝƚŝŽŶĂů ƌĞĐǇĐůŝŶŐ ƚƌĂƐŚ͘ y &ŝƌƐƚĂĚĚŝƚŝŽŶĂů ĐĂƌƚ ŽƌŐĂŶŝĐƐ ĨƌĞĞ͖ĨĞĞĨŽƌĂĚĚŝƚŝŽŶĂů͘ y ^ĞŶŝŽƌĚŝƐĐŽƵŶƚĂǀĂŝůĂďůĞĨŽƌƐƚĂŶĚĂƌĚƐĞƌǀŝĐĞůĞǀĞů͘ sĂůĞƚ^ĞƌǀŝĐĞ
y tZƐĞƚƐŽƵƚǇŽƵƌĐĂƌƚƐĂƚƚŚĞĐƵƌď͘ĂůůŽƌĞŵĂŝůƚŽĨŝŶĚŽƵƚŝĨǇŽƵƋƵĂůŝĨǇĨŽƌ ĨƌĞĞƐĞƌǀŝĐĞ͘
ĂƌƚZĞƉůĂĐĞŵĞŶƚ
y /ĨǇŽƵƌĐĂƌƚƐĂƌĞĚĂŵĂŐĞĚŽƌŵŝƐƐŝŶŐĚƵĞƚŽŶŽƌŵĂůǁĞĂƌΘƚĞĂƌ͘ ^ŚĂƌƉƐDĂŝůͲĂĐŬWƌŽŐƌĂŵ
y &ŽƵƌ;ϰͿĨƌĞĞŬŝƚƐƉĞƌǇĞĂƌƚŽĚŝƐƉŽƐĞŶĞĞĚůĞƐ͕ƐǇƌŝŶŐĞƐ͕ĞƚĐ͘ y ĚĚŝƚŝŽŶĂůŬŝƚƐĂǀĂŝůĂďůĞĨŽƌĂĨĞĞ͘
ƵůŬǇ/ƚĞŵĂŶĚ
ͲtĂƐƚĞWŝĐŬƵƉ
y hƉƚŽƐŝǆ;ϲͿŚŽƵƐĞŚŽůĚŝƚĞŵƐƉĞƌƉŝĐŬƵƉ͕ƵƉƚŽĨŝǀĞ;ϱͿƚŝŵĞƐƉĞƌǇĞĂƌ͘ y ĚĚŝƚŝŽŶĂůŝƚĞŵƐĂƌĞƐƵďũĞĐƚƚŽĂƐƵƌĐŚĂƌŐĞ͘
ĚĚŝƚŝŽŶĂů^ĞƌǀŝĐĞƐ
y ^ĞŶŝŽƌŝƚŝǌĞŶŝƐĐŽƵŶƚƐ;ϲϱнǁŚŽĂůƐŽƋƵĂůŝĨǇĨŽƌ
ĚŝƐŽŶ͛ƐZ
ƉƌŽŐƌĂŵͿ
ĂŶĚƐŵĂůůĞƌƐƚĂŶĚĂƌĚĐĂƌƚƐŝǌĞƐ
y ŝŶŽƌZŽůůͲKĨĨ^ĞƌǀŝĐĞ;ĨŽƌďŝŐŐĞƌĐůĞĂŶͲƵƉũŽďƐͿ
6KDUSV5HF\FOLQJ.LW
dŚƌĞĞĞĂƐǇƐƚĞƉƐƚŽĐŽŶǀĞŶŝĞŶƚůǇĂŶĚƌĞƐƉŽŶƐŝďůǇĚŝƐƉŽƐĞŽĨŶĞĞĚůĞƐ͕ůĂŶĐĞƚƐ͕ĂŶĚŽƚŚĞƌƐŚĂƌƉƐ͗ ^ƚĞƉϭ͗ĂůůtZƚŽƌĞƋƵĞƐƚĂĨƌĞĞ^ŚĂƌƉƐ<ŝƚ
;ĐŽŶƚĂŝŶĞƌ͕ƉƌĞͲƉĂŝĚƉŽƐƚĂŐĞůĂďĞů͕ĂŶĚĨŽƌŵͿ͕ǁŚŝĐŚǁŝůůďĞĚĞůŝǀĞƌĞĚƚŽǇŽƵƌŚŽŵĞƚŚĞĨŽůůŽǁŝŶŐǁĞĞŬ͘^ƚĞƉϮ͗&ŝůůƚŚĞĐŽŶƚĂŝŶĞƌǁŝƚŚ^ŚĂƌƉƐ͘^ƚĞƉϯ͗^ŝŐŶƚŚĞĨŽƌŵŝŶĐůƵĚĞĚŝŶƚŚĞƐŝĚĞƉŽĐŬĞƚŽĨƚŚĞŬŝƚĂŶĚŵĂŝůƚŚĞ ĐŽŶƚĂŝŶĞƌďǇƵƐŝŶŐƚŚĞƉƌĞͲƉĂŝĚƉŽƐƚĂŐĞůĂďĞůƉƌŽǀŝĚĞĚ͘ ZĞƐŝĚĞŶƚƐĐĂŶƌĞĐĞŝǀĞĨŽƵƌ;ϰͿĨƌĞĞ^ŚĂƌƉƐDĂŝůͲĂĐŬ<ŝƚƐƉĞƌǇĞĂƌ͘>ŝŵŝƚŽŶĞ;ϭͿ ŬŝƚĂƚĂƚŝŵĞ͘ĚĚŝƚŝŽŶĂůĂǀĂŝůĂďůĞĨŽƌĂĨĞĞ͘

/ŶƚŚĞŚŽƵƐĞ͗
ůĞĂĐŚͲďĂƐĞĚĐůĞĂŶĞƌƐWŽůŝƐŚĞƐ
DĞĚŝĐĂƚŝŽŶƐEĂŝůƉŽůŝƐŚΘƌĞŵŽǀĞƌ
KǀĞŶůĞĂŶĞƌƐĞƌŽƐŽůƐƉƌĂǇƐ
/ŶƚŚĞǇĂƌĚ͗
WĞƐƚŝĐŝĚĞƐtĞĞĚŬŝůůĞƌƐ
&ƵŶŐŝĐŝĚĞƐWŽŽůĐŚĞŵŝĐĂůƐ
/ŶƚŚĞŐĂƌĂŐĞ͗
ŶƚŝĨƌĞĞǌĞtĂǆĞƐΘƉŽůŝƐŚĞƐ
KŝůΘŽŝůĨŝůƚĞƌƐ
ŶŐŝŶĞĐůĞĂŶĞƌƐ
'ĂƐŽůŝŶĞƌĂŬĞĨůƵŝĚ
/ŶƚŚĞǁŽƌŬƐŚŽƉ͗
WĂŝŶƚ͕ĂůůŬŝŶĚƐ'ůƵĞƐΘĂĚŚĞƐŝǀĞƐ
WĂŝŶƚƚŚŝŶŶĞƌƐtŽŽĚƉƌĞƐĞƌǀĂƚŝǀĞƐ
^ŽůǀĞŶƚƐWŚŽƚŽĐŚĞŵŝĐĂůƐtŽŽĚĨŝŶŝƐŚĞƐ

ĂƚƚĞƌŝĞƐ;ĂůůƚǇƉĞƐͿdŚĞƌŵŽƐƚĂƚƐ
&ůƵŽƌĞƐĐĞŶƚůŝŐŚƚƚƵďĞƐĂŶĚďƵůďƐ
>
ůŝŐŚƚďƵůďƐ
Ǧ
dĞůĞǀŝƐŝŽŶƐŽŵƉƵƚĞƌƐDŽŶŝƚŽƌƐ
ŽƉŝĞƌƐsZƐsĂŶĚůƵͲZĂǇƉůĂǇĞƌƐ
ĞůůƉŚŽŶĞƐDŝĐƌŽǁĂǀĞƐ
ŶǇƚŚŝŶŐĞůƐĞǁŝƚŚĂĐŝƌĐƵŝƚďŽĂƌĚ
+RXVHKROG+D]DUGRXV:DVWH%DWWHULHV8QLYHUVDO:DVWHDQG(OHFWURQLF:DVWH ,ŽƵƐĞŚŽůĚ,ĂǌĂƌĚŽƵƐtĂƐƚĞ;,,tͿĂŶĚhŶŝǀĞƌƐĂůtĂƐƚĞ
;htͿĐĂŶŶŽƚďĞĚŝƐƉŽƐĞĚŽĨǁŝƚŚŚŽƵƐĞŚŽůĚƚƌĂƐŚŽƌƌĞĐǇĐůŝŶŐ͕ ĚŽǁŶƚŚĞĚƌĂŝŶ͕ŽƌďǇĂďĂŶĚŽŶŵĞŶƚ͘,,tĂŶĚhtŵƵƐƚďĞ ĚŝƐƉŽƐĞĚƚŚƌŽƵŐŚƚŚĞŽƵŶƚǇ͛Ɛ,,tƉƌŽŐƌĂŵ͘
sŝƐŝƚϴϴϴĐůĞĂŶůĂ͘ĐŽŵĨŽƌŵŽƌĞŝŶĨŽƌŵĂƚŝŽŶĂŶĚĨŽƌƵƉĐŽŵŝŶŐ ŽŶĞͲĚĂǇĐŽůůĞĐƚŝŽŶĞǀĞŶƚƐ͕ŝŶĐůƵĚŝŶŐĞǀĞŶƚƐŝŶ^ŝŐŶĂů,ŝůů;ƚǁŽ ^ĂƚƵƌĚĂǇƐƉĞƌŵŽŶƚŚͿ͘

ͲǁĂƐƚĞĐĂŶďĞƌĞĐǇĐůĞĚƚŚƌŽƵŐŚƚŚĞďƵůŬǇŝƚĞŵĐŽůůĞĐƚŝŽŶ ƉƌŽŐƌĂŵŽƌƚŚĞŽƵŶƚǇ,,tĐŽůůĞĐƚŝŽŶƉƌŽŐƌĂŵ͘ĂůůtZƚŽ ƐĐŚĞĚƵůĞĂƉŝĐŬƵƉ͘
|.LW}GH5HFLFODMHSDUD2EMHWRV3XQ]DQWHVdƌĞƐƉĂƐŽƐƐĞŶĐŝůůŽƐƉĂƌĂĐŽŶǀĞŶŝĞŶƚĞŵĞŶƚĞǇƌĞƐƉŽŶƐĂďůĞŵĞŶƚĞĚĞƐŚĂĐĞƌƐĞĚĞůĂƐĂŐƵũĂƐ͕ůĂŶĐĞƚĂƐ͕ǇŽƚƌŽƐŽďũĞƚŽƐƉƵŶǌĂŶƚĞƐ͗ >ůĂŵĞĂtZƉĂƌĂƐŽůŝĐŝƚĂƌƵŶ͞Ŭŝƚ͟ WĂƐŽϭ͗
ŐƌĂƚŝƐ;ĞŶǀĂƐĞ͕ĞƚŝƋƵĞƚĂĐŽŶĨƌĂŶƋƵĞŽƉĂŐĂĚŽ
ĂƐŝŐƵŝĞŶƚĞ͘ ƉŽƌĂĚĞůĂŶƚĂĚŽ͕ǇĨŽƌŵĂͿ͕ƋƵĞƐĞƌĄĞŶƚƌĞŐĂĚŽĂƐƵĐĂƐĂůĂƐĞŵĂŶ >ůĞŶĞĞůƌĞĐŝƉŝĞŶƚĞĐŽŶŽďũĞƚŽƐƉƵŶǌĂŶƚĞƐ͘ WĂƐŽϮ͗
ŝĞůŽƉŽƌ &ŝƌŵĞůĂĨŽƌŵĂŝŶĐůƵŝĚĂĞŶĞůďŽůƐŝůůŽůĂƚĞƌĂůĚĞů͞Ŭŝƚ͟ǇĞŶǀ WĂƐŽϯ͗ ĐŽƌƌĞŽƵƐĂŶĚŽůĂĞƚŝƋƵĞƚĂĐŽŶĨƌĂŶƋƵĞŽƉƌĞƉĂŐĂĚŽƉƌŽƉŽƌĐŝŽŶĂĚŽ͘ ͞<ŝƚƐ͟ĚĞZĞƚŽƌŶŽWŽƐƚĂůƉĂƌĂKďũĞƚŽƐ ZĞƐŝĚĞŶƚĞƐƉƵĞĚĞŶƌĞĐŝďŝƌĐƵĂƚƌŽ;ϰͿ ĞƐ ĚĞŐƌĂƚŝƐƉŽƌĂŹŽ͘>şŵŝƚĞĚĞƵŶ;ϭͿ͞Ŭŝƚ͟ĂůĂǀĞǌ͘ĚŝĐŝŽŶĂů WƵŶǌĂŶƚĞƐ ĚŝƐƉŽŶŝďůĞƉŽƌƵŶĂƚĂƌŝĨĂ͘
5HVLGXRV3HOLJURVRV%DWHU¿DV'HVHFKRV8QLYHUVDOHV\'HVHFKRV(OHFWUÄQLFRV ;htͿŶŽƐĞ ĚĞƐĞĐŚŽƐƵŶŝǀĞƌƐĂůĞƐ ;,,tͿǇ ZĞƐŝĚƵŽƐƉĞůŝŐƌŽƐŽƐ ƌ ƉƵĞĚĞŶďŽƚĂƌĐŽŶůĂďĂƐƵƌĂŽĞůƌĞĐŝĐůĂũĞ͕ƉŽƌĞůĚĞƐĂŐƺĞ͕ŽƉŽ ƐĞƌĞůŝŵŝŶĂĚŽƐĂ ƚŝĞŶĞŶƋƵĞ ĂďĂŶĚŽŶŽ͘ZĞƐŝĚƵŽƐƉĞůŝŐƌŽƐŽƐ ƚƌĂǀĠƐĚĞůƉƌŽŐƌĂŵĂ,,tĚĞůŽŶĚĂĚŽ͘
sŝƐŝƚĞϴϴϴĐůĞĂŶůĂ͘ĐŽŵƉĂƌĂŵĄƐŝŶĨŽƌŵĂĐŝſŶǇƉĂƌĂůŽƐ
ƉƌſǆŝŵŽƐĞǀĞŶƚŽƐĚĞƌĞĐŽůĞĐĐŝſŶĚĞƵŶĚşĂ͕ŝŶĐůƵǇĞŶĚŽĞǀĞŶƚŽƐ ;ĚŽƐƐĄďĂĚŽƐƉŽƌŵĞƐͿ͘ ^ŝŐŶĂů,ŝůů ĞŶ
ƉƌŽŐƌĂŵĂĚĞ ƐĞƉƵĞĚĞŶƌĞĐŝĐůĂƌƐŽďƌĞĞů ĞƐĞĐŚŽƐĞůĞĐƚƌſŶŝĐŽƐ ŽĚĞ,,tĚĞůŽŶĚĂĚŽ͘>ůĂŵĞĂtZ ĂƌƚşĐƵůŽƐǀŽůƵŵŝŶŽƐŽƐ ƉĂƌĂƉĞĚŝƌƵŶĂ
×

ƌĞĐŽŐŝĚĂ͘

ŶůĂĂƐĂ͗
WƌŽĚƵĐƚŽƐĚĞůŝŵƉŝĞǌĂĂďĂƐĞĚĞĐůŽƌŽ
DĞĚŝĐĂŵĞŶƚŽƐ WƵůŝŵĞŶƚŽƐ

ƐŵĂůƚĞĚĞƵŹĂƐǇƋƵŝƚĂĞƐŵĂůƚĞĚĞƵŹĂƐ
ĞƌŽƐŽůĞƐ >ŝŵƉŝĂĚŽƌĞƐĚĞŚŽƌŶŽ

ŶĞůWĂƚŝŽ͗
,ĞƌďŝĐŝĚĂƐ WĞƐƚŝĐŝĚĂƐ
YƵşŵŝĐŽƐĚĞůĂƉŝƐĐŝŶĂ &ƵŶŐŝĐŝĚĂƐ

ŶĞůŐĂƌĂŐĞ͗
'ĂƐŽůŝŶĂ ĞƌĂƐǇƉƵůŝŵĞŶƚŽƐ ŶƚŝĐŽŶŐĞůĂŶƚĞ

ŶŐŝŶĞĐůĞĂŶĞƌƐ ĐĞŝƚĞǇĨŝůƚƌŽƐĚĞĂĐĞŝƚĞ
>ŝŵƉŝĂĚŽƌĞƐĚĞůŵŽƚŽƌ
>şƋƵŝĚŽĚĞůŽƐĨƌĞŶŽƐ

ŶĞůƚĂůůĞƌ͗
WĞŐĂŵĞŶƚŽƐǇĂĚŚĞƐŝǀŽƐ WŝŶƚƵƌĂ͕ƚŽĚĂƐĐůĂƐĞƐ
&ŽƚŽƋƵşŵŝĐŽƐ ^ŽůǀĞŶƚĞƐ ŝƐŽůǀĞŶƚĞƐĚĞƉŝŶƚƵƌĂ dŝŶƚĞĚĞŵĂĚĞƌĂ ŽŶƐĞƌǀĂŶƚĞƐĚĞŵĂĚĞƌĂ

dĞƌŵŽƐƚĂƚŽƐ ĂƚĞƌŝĂƐ;ƚŽĚŽƐƚŝƉŽƐͿ
dƵďŽƐǇďŽŵďŝůůĂƐĨůƵŽƌĞƐĐĞŶƚĞƐ
ŽŵďŝůůĂƐ>

×

DŽŶŝƚŽƌĞƐ ŽŵƉƵƚĂĚŽƌĂƐ dĞůĞǀŝƐŽƌĞƐ
ĨŽŶŽƐĐĞůƵůĂƌĞƐ ƴ dĞů sZƐ ŽƉŝĂĚŽƌĂƐ
DŝĐƌŽŽŶĚĂƐ :ƵŐĂĚŽƌĂƐĚĞsǇůƵͲZĂǇ
ƵĂůƋƵŝĞƌŽƚƌĂĐŽƐĂĐŽŶƵŶĂƉůĂĐĂĚĞĐŝƌĐƵŝƚŽ
&ROHFFLÄQGH$UW¿FXORV9ROXPLQRVRV\6HUYLFLRGH&RQWHQHGRU ƵŶďŽƚĞĚĞ >ŽƐĂƌƚşĐƵůŽƐǀŽůƵŵŝŶŽƐŽƐƐŽŶĐŽƐĂƐĚŽŵĠƐƚŝĐŽƐƋƵĞŶŽĐĂďĞŶĞŶ ͘
ũĞŵƉůŽƐ ĐŽůĞĐĐŝſŶƌĞƐŝĚĞŶĐŝĂů͕ƉĞƌŽƐĞƉƵĞĚĞŶůĞǀĂŶƚĂƌƉŽƌĚŽƐƉĞƌƐŽŶĂƐ ŚŽŶĞƐ͕ ŝŶĐůƵǇĞŶŵƵĞďůĞƐ͕ĐĂůĞŶƚĂĚŽƌĞƐĚĞĂŐƵĂ͕ĞůĞĐƚƌŽĚŽŵĠƐƚŝĐŽƐ͕ĐŽůĐ ,ĂƐƚĂŶƵĞǀŽĂǀŝƐŽ͕ƚŽĚŽƐ ĚĞƐĞĐŚŽƐĞůĞĐƚƌſŶŝĐŽƐ͕ǇĚĞƐĞĐŚŽƐĚĞũĂƌĚşŶŐƌĂŶĚĞƐ͘ ŽƐĞƌĞĐŽŐĞƌĄŶ ůŽƐĐŽůĐŚŽŶĞƐĚĞďĞŶĞŵƉĂĐĂƌƐĞǇƐĞůůĂƌƐĞĂŶƚĞƐĚĞƌĞĐŽŐĞƌůŽƐ͘E ĐŽůĐŚŽŶĞƐĐŽŶĐŚŝŶĐŚĞƐ͘>ĂďĂƐƵƌĂƐƵĞůƚĂŶŽƐĞƌĞĐŽŐĞƌĄ͘ ƉĂƌĂůĂĐŽůĞĐĐŝſŶĚĞĂƌƚşĐƵůŽƐǀŽůƵŵŝŶŽƐŽƐĚŽŵĠƐƚŝĐŽƐ ŝŶĞůĞŐŝďůĞƐ ŽƐĂƐ ĚĞƌĂ͕ƌĞƐŝĚƵŽƐ ŝŶĐůƵǇĞŶĐĂƌƌŽĐĞƌşĂƐǇƉĂƌƚĞƐĚĞĂƵƚŽŵſǀŝůĞƐ͕ƐƉĂƐ͕ŐĂǌĞďŽƐ͕ŵĂ ŶƚĂĚŽĐŽŶ ĚĞĐŽŶƐƚƌƵĐĐŝſŶ͕ŽĂƌƚşĐƵůŽƐƋƵĞŶŽƉƵĞĚĞŶƐĞƌŵĂŶĞũĂĚŽƐǇůĞǀĂ ƐĞŐƵƌŝĚĂĚƉŽƌĚŽƐƉĞƌƐŽŶĂƐ͘
ůůĂŵĞĂtZĂůϴϴϴͲϰϲϳͲϳϲϬϬŚĂƐƚĂƐŝĞƚĞ;ϳͿĚşĂƐĚĞ WĂƌĂƉĞĚŝƌƵŶĂĐŽůĞĐĐŝſŶ͕ ĚĞůĚşĂĂŶƚĞƐ;ĞƐ ĂŶƚŝĐŝƉĂĐŝſŶĚĞƐƵĚşĂĚĞĐŽůĞĐĐŝſŶƌĞŐƵůĂƌ͕ĂŶƚĞƐĚĞůŵĞĚŝŽĚşĂ ƚĂƌĄĚĞƐĐƌŝďŝƌůŽƐ ĚĞĐŝƌ͕ŵĞĚŝŽĚşĂĞůDĂƌƚĞƐƉĂƌĂĐŽůĞĐĐŝſŶĞůDŝĠƌĐŽůĞƐͿ͘EĞĐĞƐŝ ĂƌƚşĐƵůŽƐƋƵĞƐĞĚĞũĂƌĄŶĞŶůĂĂĐĞƌĂƉĂƌĂůĂĐŽůĞĐĐŝſŶ͘ ĐŽ;ϱͿƌĞĐŽŐŝĚĂƐ ůŝĞŶƚĞƐƌĞƐŝĚĞŶĐŝĂůĞƐǇŵƵůƚŝĨĂŵŝůŝĂƌĞƐƐŽŶĞůĞŐŝďůĞƐƉĂƌĂĐŝŶ ĞĐĐŝſŶ͘ ƉŽƌĂŹŽĐĂůĞŶĚĂƌŝŽ͕ĐŽŶƵŶůşŵŝƚĞĚĞƐĞŝƐ;ϲͿĂƌƚşĐƵůŽƐƉŽƌĐŽů ŐƌĂƚƵŝƚĂƐ ĂƌŐŽ͘ DĄƐĚĞĐŝŶĐŽƐĞƌǀŝĐŝŽƐŽƐĞŝƐĂƌƚşĐƵůŽĞƐƚĂƌĄŶƐƵũĞƚŽƐĂƵŶƌĞĐ jE/ ĞƐůĂ ^ŝŶĞĐĞƐŝƚĂƵŶĐŽŶƚĞŶĞĚŽƌŐƌĂŶĚĞƉĂƌĂƉƌŽǇĞĐƚŽƐŵĄƐŐƌĂŶĚĞƐ͕tZ ŶĐŝĂůĞŶ ĐŽŵƉĂŹŝĂƋƵĞƉƵĞĚĞƉƌŽǀĞĞƌĐŽŶƚĞŶĞĚŽƌĞƐŐƌĂŶĚĞƐƉĂƌĂƵƐŽƌĞƐŝĚĞ ũĂ͞ƌŽůůͲŽĨĨ͘͟ ,ĂǁĂŝŝĂŶ'ĂƌĚĞŶƐ͘>ůĂŵĞŶŽƐƉĂƌĂƵŶĐŽŶƚĞŶĞĚŽƌ;ƵƐŽƷŶŝĐŽͿŽĐĂ 1RWDVGH6HUYLFLR
ĚĞƐĞƌǀŝĐŝŽƌĞŐƵůĂƌ ƴĂÇ ĞŶƐƵĚ ϳ͗ϬϬĂŵ ŶƚĞƐĚĞůĂƐ ŽůŽƋƵĞůŽƐďŽƚĞƐĞŶůĂĐĂůůĞ y ĚĞƐƉƵĠƐĚĞůƐĞƌǀŝĐŝŽ͘ ƚĂŶƉƌŽŶƚŽĐŽŵŽƉŽƐŝďůĞ ǇŐƵĂƌĚĞƐƵƐďŽƚĞƐ ǇĐŽůŽƋƵĞůŽƐďŽƚĞƐ ŚĂĐŝĂůĂĐĂůůĞ >ĂƐĂďĞƌƚƵƌĂƐĚĞůĂƐƚĂƉĂƐĚĞďĞŶĚĞĂƉƵŶƚĂƌ y Ɛ ƉŽƌůŽŵĞŶŽƐĚŽƐƉŝĞƐ;Ϯ͛ͿĚĞĚŝƐƚĂŶĐŝĂĞŶƚƌĞĞůůŽƐǇƚƌĞƐƉŝĞ ůĂĚŽĂůĂĚŽ ĚĞ ;ϯ͛ͿĚĞŽďũĞƚŽƐŽǀĞŚşĐƵůŽƐĞƐƚĂĐŝŽŶĂĚŽƐ͘
ƉĂƌĂ ŶŽĚĞďĞŶůůĞŶĂƌƐĞĞŶĞǆĐĞƐŽ ǇůŽƐďŽƚĞƐ ĐĞƌƌĂĚĂƐ >ĂƐƚĂƉĂƐĚĞďĞŶĞƐƚĂƌ y

ƐƚŽƉƵĞĚĞĐĂƵƐĂƌĚĞƌƌĂŵĞƐ͘>ĂƌĞĐƵƉĞƌĂĐŝſŶĚĞůŽƐ ĞǀŝƚĂƌďĂƐƵƌĂĞŶůĂĐĂůůĞ͘ WĂƌĂĐŽŶƚĞŶĞĚŽƌĞƐ ĂƌƚşĐƵůŽƐĚĞƌƌĂŵĂĚŽƐƐĞƌĄƌĞƐƉŽŶƐĂďŝůŝĚĂĚĚĞůƌĞƐŝĚĞŶƚĞ͘ ĐŽƌƌĞŽ ŽƐĞƌǀŝĐŝŽƐĂĚŝĐŝŽŶĂůĞƐ͕ůůĂŵĞĂŶƵĞƐƚƌĂŽĨŝĐŝŶĂŽĞŶǀşĞŶŽƐƵŶ ĞůĞĐƚƌſŶŝĐŽĂŚĂǁŐĂƌĚĞŶƐΛǁĂƐƚĞƌĞƐŽƵƌĐĞƐ͘ĐŽŵ͘
ĐŽŶƵŶĂĂĐĐŝſŶ ĂǀŝƐŽ ^ŝƐƵďŽƚĞŶŽƐĞƉƵĞĚĞƐĞƌǀŝƌ͕ƐƵĐŽŶĚƵĐƚŽƌůĞĚĞũĂƌĄƵŶ y ĐŽƌƌĞĐƚŝǀĂƉĂƌĂůĂĐŽůĞĐĐŝſŶĚĞůĂƐĞŵĂŶĂƐŝŐƵŝĞŶƚĞ͘
ŽƌŐĄŶŝĐŽƐ ƌĞĐŝĐůĂũĞ ŽƚĞƐĂĚŝĐŝŽŶĂůĞƐĚĞ ŽĞůƉƌŝŵĞƌŽĚĞ ĞƐƚĄŶĚŝƐƉŽŶŝďůĞƐĚĞ y ŽƌŐĄŶŝĐŽƐ Ƶ ĂĚŝĐŝŽŶĂůĞƐ͘ ďĂƐƵƌĂ ͘,ĂǇƵŶĂƚĂƌŝĨĂƉĂƌĂďŽƚĞƐĚĞ ŐƌĂƚŝƐ ĚŽ͘ tZĞƚŝƋƵĞƚĂƌĄďŽƚĞƐƋƵĞĐŽŶƚĞŶŐĂŶĚĞŵĂƐŝĂĚŽŵĂƚĞƌŝĂůŶŽƉĞƌŵŝƚŝ y ŽƌŐĄŶŝĐŽƐ ƌĞĐŝĐůĂďůĞƐ dŽĚĂďĂƐƵƌĂͬ ͬ ĚĞďĞŶĞƐƚĂƌĞŶĐŽŶƚĞŶĞĚŽƌĞƐ͘EŽƐĞ y ĞƐƚƌĂ ƌĞĐŽŐĞƌĄŵĂƚĞƌŝĂůĨƵĞƌĂĚĞůŽƐĐŽŶƚĞŶĞĚŽƌĞƐ͖ĐŽŵƵŶşƋƵĞƐĞĐŽŶŶƵ ŽĨŝĐŝŶĂƉĂƌĂƵŶĂĐŽůĞĐĐŝſŶĂĚŝĐŝŽŶĂů͘
ƌĚĞŶƚƌŽ WŽƌƌĂǌŽŶĞƐĚĞƐĞŐƵƌŝĚĂĚ͕ůŽƐĐŽŶĚƵĐƚŽƌĞƐĚĞtZĚĞďĞŶƉĞƌŵĂŶĞĐĞ y ĚĞƐƵƐǀĞŚşĐƵůŽƐĞŶƚŽĚŽŵŽŵĞŶƚŽ͘
ůŽƐǀĞŚşĐƵůŽƐ dŽĚŽƐůŽƐĐŽŶƚĞŶĞĚŽƌĞƐĚĞďĞŶƐĞƌĂĐĐĞƐŝďůĞƐƉĂƌĂĞůƐĞƌǀŝĐŝŽĚĞ y ƚƌƵĐƚƵƌĂƐ͘ ĚĞƌĞĐŽůĞĐĐŝſŶ͘EŽĐŽůŽƋƵĞƐƵƐĐŽŶƚĞŶĞĚŽƌĞƐĐĞƌĐĂĚĞĂƵƚŽƐŽĞƐ %XON\+RXVHKROG,WHP&ROOHFWLRQDQG%LQ6HUYLFH ƵůŬǇŝƚĞŵƐĂƌĞĂŶǇŚŽƵƐĞŚŽůĚŝƚĞŵƐƚŚĂƚĚŽŶŽƚĨŝƚŝŶĂƌĞƐŝĚĞŶƚŝĂůĐĂƌƚďƵƚĐĂŶ ďĞůŝĨƚĞĚďǇƚǁŽƉĞŽƉůĞ͘
ǆĂŵƉůĞƐŝŶĐůƵĚĞĨƵƌŶŝƚƵƌĞ͕ǁĂƚĞƌŚĞĂƚĞƌƐ͕ĂƉƉůŝĂŶĐĞƐ͕ŵĂƚƚƌĞƐƐĞƐ͕ĞͲǁĂƐƚĞ͕ĂŶĚďƵůŬǇǇĂƌĚǁĂƐƚĞ͘ hŶƚŝůĨƵƌƚŚĞƌŶŽƚŝĐĞ͕ĂůůŵĂƚƚƌĞƐƐĞƐ ŵƵƐƚďĞďĂŐŐĞĚĂŶĚƐĞĂůĞĚďĞĨŽƌĞďĞŝŶŐƐĞƚŽƵƚĨŽƌĐŽůůĞĐƚŝŽŶ͘DĂƚƚƌĞƐƐĞƐǁŝƚŚďĞĚďƵŐƐǁŝůůŶŽƚďĞĐŽůůĞĐƚĞĚ͘>ŽŽƐĞƚƌĂƐŚǁŝůůŶŽƚďĞƉŝĐŬĞĚƵƉ͘/ƚĞŵƐŶŽƚĂůůŽǁĞĚĨŽƌďƵůŬǇŝƚĞŵĐŽůůĞĐƚŝŽŶŝŶĐůƵĚĞĂƵƚŽŵŽďŝůĞďŽĚŝĞƐĂŶĚ ƉĂƌƚƐ͕ƐƉĂƐ͕ŐĂǌĞďŽƐ͕ǁŽŽĚ͕ĐŽŶƐƚƌƵĐƚŝŽŶǁĂƐƚĞ͕ŚĂǌĂƌĚŽƵƐǁĂƐƚĞ͕ŽƌŝƚĞŵƐƚŚĂƚ ŵĂǇŶŽƚďĞƐĂĨĞůǇŚĂŶĚůĞĚĂŶĚůŝĨƚĞĚďǇƚǁŽƉĞƌƐŽŶƐ͘dŽƐĐŚĞĚƵůĞĂƉŝĐŬͲƵƉ͕ĐĂůůtZĂƚϴϴϴͲϰϲϳͲϳϲϬϬƵƉƚŽƐĞǀĞŶ;ϳͿĚĂǇƐŝŶĂĚǀĂŶĐĞ ŽĨǇŽƵƌƌĞŐƵůĂƌƐĞƌǀŝĐĞĚĂǇ͕ďǇŶŽŽŶƚŚĞĚĂǇďĞĨŽƌĞ;ŝ͘Ğ͕͘ŶŽŽŶdƵĞƐĚĂǇĨŽƌ tĞĚŶĞƐĚĂǇƉŝĐŬƵƉͿ͘zŽƵǁŝůůŶĞĞĚƚŽĚĞƐĐƌŝďĞƚŚĞŝƚĞŵƐƚŚĂƚǁŝůůďĞůĞĨƚŽŶƚŚĞ ĐƵƌďĨŽƌƉŝĐŬƵƉ͘ZĞƐŝĚĞŶƚŝĂůĂŶĚŵƵůƚŝͲĨĂŵŝůǇĐƵƐƚŽŵĞƌƐĂƌĞĞůŝŐŝďůĞĨŽƌĨŝǀĞ;ϱͿĨƌĞĞƉŝĐŬƵƉƐƉĞƌ ĐĂůĞŶĚĂƌǇĞĂƌ͕ǁŝƚŚĂůŝŵŝƚŽĨƐŝǆ;ϲͿŝƚĞŵƐƉĞƌĐŽůůĞĐƚŝŽŶ͘DŽƌĞƚŚĂŶĨŝǀĞĐŽůůĞĐƚŝŽŶƐĞƌǀŝĐĞƐƉĞƌǇĞĂƌŽƌƐŝǆŝƚĞŵƐƉĞƌĐŽůůĞĐƚŝŽŶǁŝůůďĞƐƵďũĞĐƚƚŽĂƐƵƌĐŚĂƌŐĞ͘/ĨǇŽƵŶĞĞĚĂĐŽŵŵĞƌĐŝĂůͲƐŝǌĞďŝŶĨŽƌůĂƌŐĞĐůĞĂŶƵƉƉƌŽũĞĐƚƐ͕tZŝƐƚŚĞKE>z ĐŽŵƉĂŶǇƉĞƌŵŝƚƚĞĚƚŽƐƵƉƉůǇůĂƌŐĞďŝŶƐĨŽƌƌĞƐŝĚĞŶƚŝĂůƵƐĞŝŶ,ĂǁĂŝŝĂŶ'ĂƌĚĞŶƐ͘ ĂůůƵƐĨŽƌĂƌĞŶƚĂůďŝŶ;ŽŶĞͲƚŝŵĞƵƐĞͿŽƌƌŽůůͲŽĨĨďŽǆ͘ 6HUYLFH1RWHV
y WůĂĐĞĂůůĐĂƌƚƐĐƵƌďƐŝĚĞďǇϳ͗ϬϬĂ͘ŵ͘ŽŶǇŽƵƌƌĞŐƵůĂƌůǇƐĐŚĞĚƵůĞĚƐĞƌǀŝĐĞĚĂǇ ĂŶĚƉƌŽŵƉƚůǇƌĞŵŽǀĞĐĂƌƚƐĂĨƚĞƌƐĞƌǀŝĐĞ͘
y >ŝĚŽƉĞŶŝŶŐƐŚŽƵůĚĨĂĐĞƚŽǁĂƌĚƚŚĞƐƚƌĞĞƚĂŶĚĐĂƌƚƐƉůĂĐĞĚƐŝĚĞďǇƐŝĚĞĂƚ ůĞĂƐƚƚǁŽĨĞĞƚ;ϮΖͿĂƉĂƌƚĂŶĚƚŚƌĞĞĨĞĞƚ;ϯΖͿĨƌŽŵƉĂƌŬĞĚǀĞŚŝĐůĞƐŽƌŽďũĞĐƚƐ͘ y >ŝĚƐƐŚŽƵůĚďĞĐůŽƐĞĚĂŶĚĐĂƌƚƐƐŚŽƵůĚŶŽƚďĞŽǀĞƌĨŝůůĞĚ͘dŚŝƐŵĂǇĐĂƵƐĞ ƐƉŝůůĂŐĞ͘dŚĞƌĞĐŽǀĞƌǇŽĨƐƉŝůůĞĚŝƚĞŵƐǁŝůůďĞƚŚĞƌĞƐƉŽŶƐŝďŝůŝƚǇŽĨƚŚĞƌĞƐŝĚĞŶƚ͘&ŽƌĂĚĚŝƚŝŽŶĂůĐŽŶƚĂŝŶĞƌƐŽƌƐĞƌǀŝĐĞ͕ƉůĞĂƐĞĐĂůůŽƵƌŽĨĨŝĐĞŽƌĞŵĂŝů ƵƐĂƚŚĂǁŐĂƌĚĞŶƐΛǁĂƐƚĞƌĞƐŽƵƌĐĞƐ͘ĐŽŵ͘
y /ĨǇŽƵƌĐĂƌƚŝƐƵŶƐĞƌǀŝĐĞĂďůĞ͕ǇŽƵƌĚƌŝǀĞƌǁŝůůůĞĂǀĞĂǁĂƌŶŝŶŐŶŽƚŝĐĞǁŝƚŚĂ ĐŽƌƌĞĐƚŝǀĞĂĐƚŝŽŶĨŽƌƚŚĞĨŽůůŽǁŝŶŐǁĞĞŬΖƐĐŽůůĞĐƚŝŽŶ͘
y ĚĚŝƚŝŽŶĂů ĂŶĚƚŚĞĨŝƌƐƚ ĐĂƌƚĂƌĞĂǀĂŝůĂďůĞĨŽƌ ƌĞĐǇĐůŝŶŐ ŽƌŐĂŶŝĐƐ ĨƌĞĞ͘dŚĞƌĞŝƐ ĂĨĞĞĨŽƌĂĚĚŝƚŝŽŶĂůƚƌĂƐŚĂŶĚ ĐĂƌƚƐ͘ ŽƌŐĂŶŝĐƐ
y tZǁŝůůƚĂŐĐĂƌƚƐƚŚĂƚŚĂǀĞƚŽŽŵƵĐŚƵŶƉĞƌŵŝƚƚĞĚŵĂƚĞƌŝĂůŝŶƚŚĞŵ͘ y ůůƚƌĂƐŚͬ ͬ ŵƵƐƚďĞŝŶĐŽŶƚĂŝŶĞƌƐ͘ŶǇƚƌĂƐŚŽƵƚƐŝĚĞŽĨ ƌĞĐǇĐůĂďůĞƐ ŽƌŐĂŶŝĐƐ ĐŽŶƚĂŝŶĞƌƐǁŝůůŶŽƚďĞĐŽůůĞĐƚĞĚͲĐŽŶƚĂĐƚŽƵƌŽĨĨŝĐĞĨŽƌĂŶĞǆƚƌĂƉŝĐŬƵƉ͘ y &ŽƌƐĂĨĞƚǇƌĞĂƐŽŶƐ͕tZĚƌŝǀĞƌƐŵƵƐƚƌĞŵĂŝŶŝŶƐŝĚĞƚŚĞŝƌǀĞŚŝĐůĞƐĂƚĂůůƚŝŵĞƐ͘ y ůůĐŽŶƚĂŝŶĞƌƐŵƵƐƚďĞĂĐĐĞƐƐŝďůĞĨŽƌƐĞƌǀŝĐĞďǇƚŚĞĐŽůůĞĐƚŝŽŶǀĞŚŝĐůĞƐ͘ŽŶŽƚ ƉůĂĐĞǇŽƵƌĐŽŶƚĂŝŶĞƌƐĐůŽƐĞƚŽĐĂƌƐŽƌƐƚƌƵĐƚƵƌĞƐ͘
ŽŵƉůŝĂŶĐĞŝƐDEdKZzĂŶĚĐŽŶƚĂŵŝŶĂƚŝŽŶĨĞĞƐŵĂǇĂƉƉůǇĨŽƌĂĐĐŽƵŶƚƐƚŚĂƚ ĚŽŶŽƚĐŽŵƉůǇǁŝƚŚƉƌŽƉĞƌĐĂƌƚƵƐĂŐĞ͘dŽƌĞĂĚŵŽƌĞĂďŽƵƚƚŚĞƐƚĂƚĞǁŝĚĞĐŚĂŶŐĞƐƚŽŚŽǁŽƌŐĂŶŝĐǁĂƐƚĞǁŝůůďĞŚĂŶĚůĞĚ ĂŶĚǁŚǇƚŚĞƐĞĐŚĂŶŐĞƐĂƌĞŶĞĐĞƐƐĂƌǇ͕ǀŝƐŝƚ ͘ ĐĂůƌĞĐǇĐůĞ͘ĐĂ͘ŐŽǀͬŽƌŐĂŶŝĐƐͬƐůĐƉ ĞĂŐŽŽĚƐƚĞǁĂƌĚĨŽƌƚŚĞĞŶǀŝƌŽŶŵĞŶƚďǇƌĞĐǇĐůŝŶŐƚŚĞƌŝŐŚƚǁĂǇ͊ y &ŽŽĚƐĐƌĂƉƐ;ŝŶĐůƵĚŝŶŐŵĞĂƚĂŶĚĚĂŝƌǇͿĂŶĚ
ůĞĨƚŽǀĞƌƐ
y ŽĨĨĞĞŐƌŽƵŶĚƐĂŶĚĨŝůƚĞƌƐ͕ƚĞĂďĂŐƐ͕ůŽŽƐĞ
ůĞĂĨƚĞĂ
y WĂƉĞƌŶĂƉŬŝŶƐĂŶĚƚŽǁĞůƐy ^ŽŝůĞĚͬŐƌĞĂƐǇƉĂƉĞƌĂŶĚďŽǆĞƐy ŝŽĚĞŐƌĂĚĂďůĞƉĂƉĞƌƉůĂƚĞƐĂŶĚďŽǁůƐ y 'ƌĂƐƐ͕ůĞĂǀĞƐ͕ĂŶĚĨůŽǁĞƌƐ
y ^ŵĂůůďƌĂŶĐŚĞƐůĞƐƐƚŚĂŶ
ƚŚƌĞĞ;ϯͿŝŶĐŚĞƐƚŚŝĐŬĂŶĚĨŽƵƌ;ϰͿĨĞĞƚůŽŶŐ͘
y hŶƚƌĞĂƚĞĚ͕ĐůĞĂŶǁŽŽĚ
ƐĐƌĂƉƐ
EKd
͗>ĂƌŐĞƌďƌĂŶĐŚĞƐǁŝůůƌĞƋƵŝƌĞĂďƵůŬǇŝƚĞŵƉŝĐŬƵƉ͘ĂůůƵƐƚŽƐĐŚĞĚƵůĞ͘ .HHSLW/RRVH %DJ,W
&OHDU%DJV2QO\

EŽďĂŐ͕ŶŽƉƌŽďůĞŵ͊hƐĞƉƌŽĚƵĐĞŽƌďƌĞĂĚďĂŐƐ͘
dŚĞƐĞǁŽŶ͛ƚďĞƌĞĐǇĐůĞĚŽƌĐŽŵƉŽƐƚĞĚ͕ďƵƚĂƌĞƵƐĞĚ
ƚŽŵĂŬĞŝƚĞĂƐǇĨŽƌǇŽƵƚŽƌĞĐǇĐůĞǇŽƵƌĨŽŽĚƐĐƌĂƉƐ
ĂŶĚĨŽŽĚͲƐŽŝůĞĚƉĂƉĞƌ͘
6FDQWKLV45&RGHWRYLVLWRXU6%SDJHDQGIRUGHWDLOHGOLVWVRIZKDWJRHVZKHUH 0L[HG2UJDQLFV
*UHHQ/LG

,ŝĞƌďĂ͕ŚŽũĂƐǇĨůŽƌĞƐ y
ZĂŵĂƐƉĞƋƵĞŹĂƐĚĞ yŵĞŶŽƐĚĞƚƌĞƐ;ϯͿƉƵůŐĂĚĂƐĚĞĞƐƉĞƐŽƌǇĐƵĂƚƌŽ;ϰͿƉŝĞƐĚĞůĂƌŐŽZĞƐƚŽƐĚĞŵĂĚĞƌĂůŝŵƉŝŽƐ yǇƐŝŶƚƌĂƚĂŵŝĞŶƚŽ ZĂŵĂƐŵĄƐŐƌĂŶĚĞƐ EKd͗
ƌĞƋƵĞƌŝƌĄŶůĂƌĞĐŽůĞĐĐŝſŶĚĞĂƌƚşĐƵůŽƐǀŽůƵŵŝŶŽƐŽƐ͘>ůĄŵĞŶŽƐƉĂƌĂƉƌŽŐƌĂŵĂƌ͘ ĞƉĂŶ͘ ͋^ŝŶďŽůƐĂ͕ƐŝŶƉƌŽďůĞŵĂ͊hƐĞďŽůƐĂƐĚĞƉƌŽĚƵĐƚŽƐĂŐƌşĐŽůĂƐŽĚ ŝůŝǌĂŶƉĂƌĂ
ƐƚŽƐŶŽƐĞƌĞĐŝĐůĂƌĄŶŶŝƐĞƚƌĂŶƐĨŽƌŵĂƌĄŶĞŶĂďŽŶŽ͕ƉĞƌŽƐĞƵƚ ŝŽĐŽŶĐŽŵŝĚĂ͘ ĨĂĐŝůŝƚĂƌůĞĞůƌĞĐŝĐůĂũĞĚĞůŽƐƌĞƐƚŽƐĚĞĐŽŵŝĚĂǇĞůƉĂƉĞůƐƵĐ ĞƐĞĐŚŽƐǇƐŽďƌĂƐĚĞĐŽŵŝĚĂ;ŝŶĐůƵǇĞŶĚŽĐĂƌŶĞǇ yůĄĐƚĞŽƐͿ ĂĨĠŵŽůŝĚŽǇĨŝůƚƌŽƐ͕ďŽůƐĂƐĚĞƚĠ͕ƚĠĚĞŚŽũĂƐƵĞůƚĂ y^ĞƌǀŝůůĞƚĂƐǇƚŽĂůůĂƐĚĞƉĂƉĞů y ĂũĂƐǇƉĂƉĞůƐƵĐŝŽͬŐƌĂƐŽƐŽ yWůĂƚŽƐǇƚĂǌŽŶĞƐĚĞƉĂƉĞůďŝŽĚĞŐƌĂĚĂďůĞ y (PEROVDUOR

VROREROVDVWUDQVSDUHQWHV
0DQWHQOR6XHOWR
2UJ´QLFRV0L[WRV
7DSD9HUGH

ŽŶƚĂŵŝŶĂĐŝſŶ
ůĐƵŵƉůŝŵŝĞŶƚŽĞƐK>/'dKZ/KǇƐĞƉƵĞĚĞŶĂƉůŝĐĂƌĐĂƌŐŽƐƉŽƌĐ ͘ ƉĂƌĂůĂƐĐƵĞŶƚĂƐƋƵĞŶŽĐƵŵƉůĞŶĐŽŶĞůƵƐŽĂĚĞĐƵĂĚŽĚĞůĐĂƌƌŝƚŽ ŵĂŶĞũĂƌĄŶůŽƐ WĂƌĂůĞĞƌŵĄƐƐŽďƌĞůŽƐĐĂŵďŝŽƐĞŶƚŽĚŽĞůĞƐƚĂĚŽƐŽďƌĞĐſŵŽƐĞ ƚĞ ĚĞƐĞĐŚŽƐŽƌŐĄŶŝĐŽƐǇƉŽƌƋƵĠĞƐƚŽƐĐĂŵďŝŽƐƐŽŶŶĞĐĞƐĂƌŝŽƐ͕ǀŝƐŝ ĐĂůƌĞĐǇĐůĞ͘ĐĂ͘ŐŽǀͬŽƌŐĂŶŝĐƐͬƐůĐƉ͘
ŵĂŶĞƌĂ ͋^ĞĂƵŶďƵĞŶĂĚŵŝŶŝƐƚƌĂĚŽƌĚĞůŵĞĚŝŽĂŵďŝĞŶƚĞƌĞĐŝĐůĂŶĚŽĚĞůĂ ĐŽƌƌĞĐƚĂ͊
(VFDQHHHVWHFÄGLJR45SDUDYLVLWDUQXHVWUDS´JLQD6%\REWHQHUOLVWDVGHWDOODGDVGHTX»YDDGÄQGH ĂƌƚŽŶĞƐ y
ŽŶƚĞŶĞĚŽƌĞƐĚĞǀŝĚƌŝŽ y>ĂƚĂƐĚĞŵĞƚĂůǇƉĂƉĞůĚĞĂůƵŵŝŶŝŽůŝŵƉŝŽ y ;ĂƉůĂŶĂĚŽͿ WĂƉĞů͕ƉĞƌŝſĚŝĐŽƐ͕ƌĞǀŝƐƚĂƐ͕ŐƵşĂƐƚĞůĞĨſŶŝĐĂƐ͕ƐŽďƌĞƐ͕ĐĂƌƚſŶ y ŽƚĞůůĂƐ͕ƚĂƌƌŽƐ͕ǇĞŶǀĂƐĞƐĚĞƉůĄƐƚŝĐŽ y
sŝĚƌŝŽǇƉůĂƚŽƐƌŽƚŽƐ yDĂŶŐƵĞƌĂƐ͕ŐƵĂŶƚĞƐĚĞƐĞĐŚĂďůĞƐ͕ƌĞĚĞĐŝůůĂƐƉĂƌĂĞůĐĂďĞůůŽ y ƌĞŶĂƉĂƌĂŐĂƚŽƐ͕ƉĂŹĂůĞƐ͕ĚĞƐĞĐŚŽƐĚĞŵĂƐĐŽƚĂƐĞŶďŽůƐĂƐ y ĚĞƉůĄƐƚŝĐŽ sĂƐŽƐ͕ƚĂƉĂƐ͕ƵƚĞŶƐŝůŝŽƐ͕ƉĂũŝƚĂƐ͕ĞŶǀŽůƚƵƌĂƌĞƚƌĄĐƚŝůͬĂĚŚĞƐŝǀĂ y ǀĞŶĚĞƌ ĂƉĂƚŽƐ͕ƌŽƉĂ͕ĂĐĐĞƐŽƌŝŽƐǇũƵŐƵĞƚĞƐƋƵĞŶŽƐĞƉƵĞĚĞŶĚŽŶĂƌŶŝ y ŽůƐĂƐĚĞŵĞƌŝĞŶĚĂƐǇƉĂƚĂƚĂƐĨƌŝƚĂƐ͕ĞŶǀŽůƚŽƌŝŽƐĚĞĐĂƌĂŵĞůŽƐ y WĂƉĞůĚĞƌĞŐĂůŽǇƉĂƉĞůƚŝƐƷ;ƌĞŐĂůŽͿ y
%DVXUD
7DSD1HJUD

EROVDV 0DQW»QJDORVXHOWR
SXHGHQDJXDQWDUO¿TXLGRTXHDUUXLQDU´XQDFDUJDGHUHFLFODMH SDSHO 0DQW»QJDORVHFR
PRMDGRQRVHSXHGHUHFLFODU
YHUGH
SRQORHQHOERWH

OLPSLH 0DQW»QJDOROLPSLR
FXDOTXLHUUHVLGXRGHFRPLGD
sSDVRVI´FLOHVSDUD
HO»[LWRGHOUHFLFODMH
5HFLFOH
7DSD$]XO

5HF\FOH
%OXH/LG

y ƌŽŬĞŶ'ůĂƐƐĂŶĚŝƐŚĞƐy ,ŽƐĞƐ͕ŝƐƉŽƐĂďůĞ'ůŽǀĞƐ͕,ĂŝƌŶĞƚƐy <ŝƚƚǇ>ŝƚƚĞƌ͕ŝĂƉĞƌƐ͕ĂŐŐĞĚWĞƚtĂƐƚĞ y WůĂƐƚŝĐƵƉƐ͕>ŝĚƐ͕hƚĞŶƐŝůƐ͕^ƚƌĂǁƐ͕^ŚƌŝŶŬͬůŝŶŐtƌĂƉ y ^ŚŽĞƐ͕ůŽƚŚŝŶŐ͕ĐĐĞƐƐŽƌŝĞƐ͕ĂŶĚdŽǇƐƚŚĂƚĂŶŶŽƚďĞŽŶĂƚĞĚŽƌ^ŽůĚ y ^ŶĂĐŬĂŶĚŚŝƉĂŐƐ͕ĂŶĚǇtƌĂƉƉĞƌƐy tƌĂƉƉŝŶŐĂŶĚdŝƐƐƵĞ;'ŝĨƚͿWĂƉĞƌ y ĂƌƚŽŶƐy 'ůĂƐƐĐŽŶƚĂŝŶĞƌƐy DĞƚĂůĐĂŶƐĂŶĚĐůĞĂŶĨŽŝůy WĂƉĞƌ͕ŶĞǁƐƉĂƉĞƌ͕ŵĂŐĂǌŝŶĞƐ͕ƉŚŽŶĞďŽŽŬƐ͕ĞŶǀĞůŽƉĞƐ͕ĐĂƌĚďŽĂƌĚ ;ĨůĂƚƚĞŶĞĚͿ
y WůĂƐƚŝĐďŽƚƚůĞƐ͕ƚƵďƐ͕ũĂƌƐ
7UDVK
%ODFN/LG

(DV\6WHSVIRU
5HF\FOLQJ6XFFHVV
.HHSLW/RRVHEDJVFDQKROGOLTXLGWKDWZLOOUXLQDUHF\FOLQJORDG.HHSLW'U\ZHWSDSHUFDQ WEHUHF\FOHG
SXWLQJUHHQFDUW
.HHSLW&OHDQFOHDQRXWDQ\IRRGUHVLGXH
To: Hawaiian Gardens Residential Customer
Subject: Information about Your New Account
Dear Residential Customer:

Some customers may be exempt from State and City recycling or organics collection service requirements.

Allowable exemptions include lack of space, a business generates minimal amounts of recyclable or organic material, or self-hauls material to a recycling center. To request an exemption, download the waiver from our website. The City will make the final determination.

Other services available to our customers include:
• Bulky Item and E-Waste Pickup (Free [5x/yr] for multi-family properties; small fee for businesses); • Locking lids to secure your recyclables and keep out scavengers; • Holiday tree recycling (for 4 weeks starting December 26 for multi-family properties); • Graffiti removal and bin cleaning;
• On-site evaluation to help you determine the most cost-effective program for your location; and • Extra pickups to handle infrequent surges to prevent overflow.

Our customer service team is available Mon-Fri 7am-5pm and Sat 8am-12pm to answer any questions you may have about your services by phone (888-467-7600) or email ([email protected]).

Again, welcome to the WR family!
Enclosures
A: Cliente Comercial de Hawaiian Gardens
Sujeto: Información Sobre Su Cuenta Nueva
Estimado(a) Cliente Comercial:

La fundación del programa de la Ciudad es un sistema obligatorio de 3 contenedores:
• Tapa AZUL para reciclables secos;
• Tapa VERDE para compuestos orgánicos mixtos (residuos verdes, restos de comida y papel sucio con comida); y • Tapa NEGRA para basura (artículos no orgánicos y no reciclables).

Algunos clientes pueden estar exentos de los requisitos del servicio de recolección de productos orgánicos o reciclaje estatales y municipales. Las exenciones permitidas incluyen falta de espacio, una empresa genera cantidades mínimas de material reciclable u orgánico, o autotransporta material a un centro de reciclaje. Para solicitar una exención, descarga el formulario de nuestro sitio web. La Ciudad tomará la decisión final.

Otros servicios disponibles para nuestros clientes incluyen:
• Recolección de artículos voluminosos y desechos electrónicos (gratis (5 veces al año) para propiedades multifamiliares; pequeña tarifa para empresas);
• Tapas con seguro para asegurar sus materiales reciclables y mantener alejados a los carroñeros; • Reciclaje de árboles navideños (durante 4 semanas a partir del 26 de diciembre para propiedades multifamiliares);
• Eliminación de grafitis y limpieza de contenedores;
• Evaluación de reciclaje en su sitio para ayudarlo a determinar el programa más rentable para su ubicación; y • Recolecciones adicionales para manejar sobretensiones poco frecuentes para evitar desbordamientos.

Otra vez, ¡bienvenidos a la familia de WR!
Documentos Adjuntos

ABOUT US
With over 50 years of operational experience and
expertise in the waste industry, Waste Resources
offers the highest quality integrated waste
services to our customers and bring back the good
old-fashioned and outstanding service enjoyed
before the “mega mergers.”
We provide dependable services to municipal,
commercial, industrial, construction, and
residential customers.

We are always striving to improve our
environment with cutting edge ideas. Currently,
we are testing and developing new technologies
to ensure a healthy environment for our future.

We hope to make landfills, like dinosaurs - extinct.

Customer Service Hours:

M-F 7 a.m. to 5 p.m.; Sa 8 a.m. to 12 p.m.
( (888) 467-7600 or (310) 366-7600
7 (310) 366-7606
8 www.wasteresources.com/hg
* [email protected]
P.O. Box 3697
Gardena, CA 90247
ph 888.467.7600
fx 310.366.7606
www.wasteresources.com
á Printed on Recycled Paper
Keeping the world green
with a touch of orange
Jun-2020

MANDATORY COMMERCIAL RECYCLING
State law requires all businesses that
regularly generate four (4) or more cubic
yards of waste weekly and all multi-family
complexes (5+ units) to recycle.

MANDATORY ORGANICS RECYCLING
State law also requires all businesses and
multi-family complexes (5+) that regularly
generate four (4) or more cubic yards of
waste weekly to recycle their food* scraps,
nonhazardous wood waste, and landscape
and pruning waste.

See inside for details on Waste Resources’
dry recycling and organics programs.
* Multi-family complexes are not required to recycle
food waste at this time.

Commercial Recycling Services
Waste Resources
a company

SERVICES AVAILABLE
l TRASH, RECYCLING, AND ORGANICS

COLLECTION
l BULKY ITEM AND E-WASTE REMOVAL
l SCOUT SERVICE
l LOCKING LIDS
l ON-SITE RECYCLING EVALUATION
l RECYCLING OUTREACH
l GRAFFITI REMOVAL AND BIN CLEANING
Recycle
Ÿ Plastic containers, bottles, tubs,
jars, and clear plastic film bags
Ÿ Newspaper, magazines, phone
books, envelopes, clean white
and colored paper, mixed paper
Ÿ Aluminum, tin, metal, and bimetal cans, metal hangers Ÿ Glass bottles and jars
Ÿ Milk, juice, and soup
cartons
Ÿ Cardboard and
paperboard (i.e.
cereal boxes),
flattened
ECO-TIP: Please rinse out all
containers with food or liquids
to make them easier to recycle!
Note: WR will tag carts that have too
much trash in them. Repeated violations
will result in more black-lid trash cart(s),
which will raise your monthly bill.

Ÿ Eggs and eggshells
Ÿ Dairy products
Ÿ Fruits and vegetables
Ÿ Grains and pasta, rice and beans
Ÿ Meat and bones
Ÿ Coffee grounds and tea leaves
Ÿ Fish and
shellfish
Greenwaste
Ÿ Grass, leaves, and small branches
less than three (3) inches thick
and four (4) feet long.

Ÿ Untreated, clean wood scraps
Ÿ Larger branches will require a
bulky item pickup. Call the office
to schedule.

Organics

HOW TO GET STARTED
It’s easy to recycle at your business or multifamily complex:
ü Make sure you have arranged for the
correct recycling services with Waste
Resources.
ü Separate recyclables and/or organics
inside your business or complex.
ü Place recyclables in Waste Resources’
blue-lid recycling, brown-lid organics,
or green-lid greenwaste container for
collection.

DON’T KNOW WHERE TO START?
Contact Waste Resources to schedule a FREE
recycling evaluation.

Your Containers are NOT for:

Ÿ Appliances
Ÿ Construction materials, dirt,
sand, stone, or concrete
Ÿ Lawn furniture
Ÿ Rubber tires, bulky items, or
hazardous waste
Waste management solutions that work for your business or multi-family property.

Let us help you comply with State-mandated laws and regulations.

LOCAL EXPERTISE, LOCAL SOLUTIONS, GLOBAL IMPACT.

NEW
What Goes Where*
Recycle
• Cartons
• Glass containers
• Metal cans and clean foil
• Paper, newspaper, magazines, phone books,
envelopes, cardboard (flattened)
• Plastic bottles, tubs, jars
Keep it Loose - bags can hold liquid that will ruin a recycling load Keep it Dry - wet paper can't be recycled (put in green cart) Keep it Clean - clean out any food residue
3 Easy Steps for
Recycling Success!
• Broken Glass and Dishes
• Hoses, Disposable Gloves, Hairnets
• Kitty Litter, Diapers, Bagged Pet Waste
• Plastic Cups, Lids, Utensils, Straws, Shrink/Cling Wrap • Shoes, Clothing, Accessories, and Toys that Cannot
be Donated or Sold
• Snack and Chip Bags, Candy Wrappers
• Wrapping and Tissue (Gift) Paper

REVISED
Mixed Organics
Trash • Grass, leaves, and flowers
• Small branches less than three (3) inches thick and
four (4) feet long
• Untreated, clean wood scraps
Keep it Loose
• Biodegradable paper plates and bowls
• Coffee grounds and filters, tea and tea bags
• Food scraps and leftovers
• Soiled/greasy paper and boxes
• Paper napkins and towels
Bag It (Clear Bags Only)
* These are partial lists. Scan the QR code to find more detailed lists.

NUEVO
Que Va Donde*
Recicle
• Cartones
• Contenedores de vidrio
• Latas de metal y papel de aluminio limpio
• Papel, periódicos, revistas, guías telefónicas, sobres, cartón (aplanado)
• Botellas, tarros, y envases de plástico
Manténgalo suelto - bolsas pueden aguantar líquido que
arruinará una carga de reciclaje
Manténgalo seco - papel mojado no se puede reciclar (ponlo en el bote verde)
Manténgalo limpio - limpie cualquier residuo de comida
¡3 pasos fáciles para
el éxito del reciclaje!
• Vidrio y platos rotos
• Mangueras, guantes desechables, redecillas para el
cabello
• Arena para gatos, pañales, desechos de mascotas en
bolsas
• Vasos, tapas, utensilios, pajitas, envoltura
retráctil/adhesiva de plástico
• Zapatos, ropa, accesorios y juguetes que no se
pueden donar ni vender
• Bolsas de meriendas y patatas fritas, envoltorios de
caramelos
• Papel de regalo y papel tisú (regalo)

REVISADO
Orgánicos Mixtos
Basura • Hierba, hojas y flores
• Ramas pequeñas de menos de tres (3) pulgadas de
espesor y cuatro (4) pies de largo
• Restos de madera limpios y sin tratamiento
Mantenlo Suelto
• Platos y tazones de papel biodegradable
• Café molido y filtros, té y bolsas de té
• Restos y sobras de comida
• Cajas y papel sucio/grasoso
• Servilletas y toallas de papel
Embolsarlo (solo bolsas transparentes)
* Estas son listas parciales. Escanea el código QR para encontrar listas más detalladas.

City of Hawaiian Gardens Work Plan
Waste Resources Hawaiian Gardens
January 2024
Appendix C
Site Visit Checklist
Topics to Covery During a Site Visit

Topics to Cover during a Site Visit
AB341 - aka Mandatory Commercial Recycling aka MCR

1. Business = 4+ cubic yards/week total service

2. Multi-Family = 5+ units
AB1826 - aka Mandatory Organics Recycling aka MORe

1. Business = 2+ cubic yards/week total service

2. Multi-Family = 5+ units and 2+ cubic yards/week total service SB1383 - aka Short-Lived Climate Pollutant (SLCP) Reduction Strategy

1. Makes the above mandatory compliance

2. Info at wasteresources.com/sb1383
AB827 - Public Containers at “Front of House”

1. If subject to MCR/MORe and sell food/recyclables that are consumed onsite, must have recycling and organics recycling container next to every trash can (except for bathrooms) used by the public when purchased and consumed onsite

2. Think fast food and fast casual dining where you bus your own table - dine-in restaurant exempt Stormwater

1. Bins must have lids closed if not inside or under a roofed enclosure

2. Enclosure area needs to stay clean to reduce stormwater debris flow Food Rescue

1. Promote City program Each City is developing their own program and network with rescue organizations
Right-Size Services

1. No overfilling or underfilling on a regular basis

2. Overfilling = fees and automatic service adjustment

3. Confirm current size and quantity of containers onsite, compare to account Contamination

1. Trash in recyclables = fees

2. Trash in organics = fees

3. Recycling or organics in trash =fees

4. Services are mandatory, can request for a waiver if good candidate Leave-Behinds

1. New Service Confirmation (if adjusting services), make sure you get a signed copy

2. Business Card

3. Service Brochure

4. Decals for Containers (if missing) and posters for posting

5. What Goes Where

6. Food Rescue Information (food establishments)
City of Hawaiian Gardens Work Plan
Waste Resources Hawaiian Gardens
January 2024
Appendix D
Route Audits
Route Review Methodology
Oops Tag (under development)
Follow Up Letters
Red Tag

Route Review Methodology (based on Section 18984.5.b of SB1383) Phase 1 - Determine Stops for Audit

1. Run master route report for all routes.

2. Develop table of stops per day per route.

3. Using a random number generator, select 10% of stops for each route day.

4. Assign stops to be reviewed based on master list and stop number. See following page for 2024 Route allocation and tentative schedule.

Phase 2 - Map and Schedule

5. Map selected stops and schedule review dates so that all routes are reviewed within a calendar year.

Phase 3 - Conduct Container Inspections

6. Conduct Physical Container Inspections of the Blue, Green, and Black/Gray containers via two methods:
a. When Contractor’s personnel dismounts from Collection vehicles to empty a Container, such personnel shall lift the Container lid and observe the contents. b. When Contractor’s personnel visits locations selected for review, such personnel shall lift the Container lid and observe the contents.

Phase 4 - Follow Up with Contaminated Containers

7. If contamination found, photograph, mark up Oops! tag, and leave tag with proper material separation protocol:
a. Record each event of identification of Prohibited Container Contaminants in a written log or on-board computer system that includes date, time, Customer’s address, type of Container (Blue, Green, or Gray/Black Container); and maintain photographic evidence. b. Record each event of identification of any Excluded Waste in an uncollected Container and immediately inform the route supervisor.
c. Follow up to the tag with a mailed letter to the Customer that includes (i) notification of observed contamination; (ii) the date and time of observation; (iii) information regarding proper separation protocols; (iv) and notification of courtesy pick-up and warning that contamination fees may be assessed following three consecutive contamination observations.

Phase 5 - Reporting

8. Provide updates to route review schedule and list fees (by site) assessed in quarterly reports. 2024 Route Review Counts
2024 Route Review Schedule (Tentative)
10% of stops
Route Monday Tuesday Wednesday Thursday Friday Saturday Total 1041 10 6 6 6 10 4 41
1046 000000 0
HGORG1 0 0 11 0 0 0 11
HGREC1 009000 9
HG0001T 0 084000 84
HG0002T 0 067000 67
HG0003T 0 071000 71
HG0011R 0 0202000 202
HG0021G 0 0207000 207
10 6 656 6 10 4 693
Month Route(s)
January
February
March 1041, HGORG1, HGREC1
April HG0001T
May HG0002T
June HG0003T
July HG0011R
August HG0011R
September HG0021G
October HG0021G
November
December
2024 Calendar

COURTESY NOTICE
[date]
[addressee]
[organization]
[address1]
[address2]
Subject: Notice of Organics Contamination [site address] Dear [Addressee]:

On [date], Waste Resources conducted a routine inspection of your site’s service with us. During this inspection, our team discovered that your mixed organics container(s) was contaminated with items that are not accepted in the organics recycling program. A tag should have been placed on the container(s) regarding the contamination, along with information about what is accepted. Please provide this information to anyone who uses your container(s) to prevent contamination in the future. Photos are included for your reference and information.

LOOSE
• Grass, leaves, and flowers
• Small branches less than three (3) inches thick and four (4) feet long • Untreated, clean wood scraps

IN CLEAR BAGS
• Food scraps (including meat and dairy) and leftovers
• Coffee grounds and filters, tea bags, loose leaf tea
• Paper napkins and towels
• Soiled/greasy paper and boxes
• Biodegradable paper plates and bowls
Following three consecutive instances of contamination, Waste Resources may charge a contamination fee, at the approved rate, for each occurrence of contamination that is observed and documented by our team. Please visit our website, wasteresources.com/hg for expanded service information, FAQs, and links to other resources.

Sincerely,
WR Compliance Team
cc: Hawaiian Gardens Public Works
Attachments: Photos, What Goes Where

COURTESY NOTICE
[date]
[addressee]
[organization]
[address1]
[address2]
Subject: Notice of Recycling Contamination [site address] Dear [Addressee]:

On [date], Waste Resources conducted a routine inspection of your site’s service with us. During this inspection, our team discovered that your recycling container(s) was contaminated with items that are not accepted in the recycling program. A tag should have been placed on the container(s) regarding the contamination, along with information about what is accepted. Please provide this information to anyone who uses your container(s) to prevent contamination in the future. Photos are included for your reference and information.

What is Contamination?
Contamination happens when the wrong material is placed in the wrong container. Contaminants can damage processing equipment, harm employees, and turn other recyclables into trash. Only place accepted materials in your recycling container(s) to avoid fees and service disruptions. As a reminder, only the following are allowed in the blue-lid recycling container:
• Cartons
• Glass containers
• Metal cans and clean foil
• Paper, newspaper, magazines, phone books, envelopes, cardboard (flattened) • Plastic bottles, tubs, jars
Following three consecutive instances of contamination, Waste Resources may charge a contamination fee, at the approved rate, for each occurrence of contamination that is observed and documented by our team. Please visit our website, wasteresources.com/hg for expanded service information, FAQs, and links to other resources.

Sincerely,
WR Compliance Team
cc: Hawaiian Gardens Public Works
Attachments: Photos, What Goes Where

COURTESY NOTICE
[date]
[addressee]
[organization]
[address1]
[address2]
Subject: Notice of Trash Contamination [site address]
Dear [Addressee]:

On [date], Waste Resources conducted a routine inspection of your site’s service with us. During this inspection, our team discovered that your trash container(s) was contaminated with items that are not accepted in the container. A tag should have been placed on the container(s) regarding the contamination, along with information about what is accepted. Please provide this information to anyone who uses your container(s) to prevent contamination in the future. Photos are included for your reference and information.

What is Contamination?
Contamination happens when the wrong material is placed in the wrong container. Contaminants can damage processing equipment, harm employees, and reduce the amount of recyclables and organics that are diverted from landfills. Only place accepted materials in your trash container(s) to avoid fees and service disruptions. As a reminder, only the following are allowed in the black-lid trash container:

NON-COMPOSTABLE AND NON-RECYCLABLE ITEMS
• Broken dishes and drinking glasses
• Snack and chip bags, candy wrappers, and similar food plastic or multi-layered packaging • Hoses, disposable gloves, wipes, and hairnets
• Plastic cups, lids, utensils, straws, and shrink/cling wrap • Shoes, clothing, toys, and accessories that can’t be sold or donated • Wrapping and gift tissue paper
• Palm fronds, cacti, yucca, and succulents
• Kitty litter, bagged pet waste, and diaper
Following three consecutive instances of contamination, Waste Resources may charge a contamination fee, at the approved rate, for each occurrence of contamination that is observed and documented by our team. Please visit our website, wasteresources.com/hg for expanded service information, FAQs, and links to other resources.

Sincerely,
WR Compliance Team
cc: Hawaiian Gardens Public Works
Attachments: Photos, What Goes Where

ǣ

ǡ

Ǧ

ǡ

Ǥ

Ǥ

Ǥ
ȋͺͺͺȌͶ͸͹Ǧ͹͸ͲͲ
Ǧ ͹ǣͲͲͷǣͲͲ
ͺǣͲͲͳʹǣͲͲ
̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴ ̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴
ˊ˔˦˧˘˅˘˦ˢ˨˥˖˘˦

DĂƌͲϮϬϮϮ
WƌŝŶƚĞĚŽŶZĞĐǇĐůĞĚWĂƉĞƌ
ϭ͘ ;Ϳ>ĂƌŐĞĂŶĚďƵůŬǇŝƚĞŵƉŝĐŬƵƉŵƵƐƚďĞƐĐŚĞĚƵůĞĚŝŶ ĂĚǀĂŶĐĞ͘
Ϯ͘ ;ͿŽŶƚĂŝŶĞƌďůŽĐŬĞĚͬĐĂŶŶŽƚďĞĂĐĐĞƐƐĞĚƐĂĨĞůǇ͘ ϯ͘ ;Ϳ>ŽĐĂƚŝŽŶĐůŽƐĞĚͬůŽĐŬĞĚĂŶĚĐŽƵůĚŶŽƚƐĞƌǀŝĐĞ͘ ϰ͘ ;Ϳ/ƚĞŵƐŶŽƚƉůĂĐĞĚŝŶĐŽŶƚĂŝŶĞƌŽƌǁĞƌĞƐĐĂƚƚĞƌĞĚ ƉƌŝŽƌƚŽĐŽůůĞĐƚŝŽŶ͘
ϱ͘ ;ͿŽŶƚĂŝŶĞƌͬďƵůŬǇŝƚĞŵƐŶŽƚƐĞƚŽƵƚ͘
ϲ͘ ;ͿKǀĞƌǁĞŝŐŚƚͬŽǀĞƌŚĞŝŐŚƚĐŽŶƚĂŝŶĞƌ͘
ϳ͘ ;ͿdƌŝŵŵŝŶŐƐŵƵƐƚďĞƚŝĞĚƐĞĐƵƌĞůǇŝŶďƵŶĚůĞƐŽƌ ƐƚƵŵƉƐĞǆĐĞĞĚĂůůŽǁĂďůĞůĞŶŐƚŚͬǁĞŝŐŚƚůŝŵŝƚ͘
ϴ͘ ;Ϳ/ŵƉƌŽƉĞƌŽƌĚĂŵĂŐĞĚĐŽŶƚĂŝŶĞƌ͖ĐĂůůĨŽƌ
ƌĞƉůĂĐĞŵĞŶƚ͘
ϵ͘ ;ͿŽŶƚĂŝŶĞƌŚĂƐ,ĂǌĂƌĚŽƵƐtĂƐƚĞ͘ĂůůƚŚĞ> ŽƵŶƚǇ,,tŚŽƚůŝŶĞĂƚ;ϴϴϴͿ>
EͲ>ĨŽƌĂ
ƐĐŚĞĚƵůĞŽĨƵƉĐŽŵŝŶŐĐŽůůĞĐƚŝŽŶĞǀĞŶƚƐ͘
ϭϬ͘;ͿKƌŐĂŶŝĐƐ;'Z

EͿĐŽŶƚĂŝŶĞƌŚĂƐŝƚĞŵƐŽƚŚĞƌƚŚĂŶ
ĂƉƉƌŽǀĞĚŽƌŐĂŶŝĐƐ͘
ϭϭ͘;ͿZĞĐǇĐůŝŶŐ;>h
ͿĐŽŶƚĂŝŶĞƌŚĂƐŝƚĞŵƐŽƚŚĞƌƚŚĂŶ
ƌĞĐǇĐůĂďůĞƐ͘
ϭϮ͘;Ϳ&ŽŽĚ;z
>>KtͬZKtEͿĐŽŶƚĂŝŶĞƌŚĂƐŝƚĞŵƐ
ŽƚŚĞƌƚŚĂŶĂƉƉƌŽǀĞĚĨŽŽĚƐĐƌĂƉƐ͘
ϭϯ͘;ͿdƌĂƐŚ;><ͬ'ZzͿĐŽŶƚĂŝŶĞƌŚĂƐƌĞĐǇĐůĂďůĞƐ ĂŶĚͬŽƌŽƌŐĂŶŝĐƐƚŚĂƚŵƵƐƚďĞĐŽůůĞĐƚĞĚƐĞƉĂƌĂƚĞůǇ͘
ϭϰ͘;ͿKƚŚĞƌͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺ
ϭ͘ ;ͿZĞĐŽŐŝĚĂĚĞĂƌƚşĐƵůŽƐŐƌĂŶĚĞƐǇǀŽůƵŵŝŶŽƐŽƐ ĚĞďĞƐĞƌƐŽůŝĐŝƚĂĚĂĐŽŶĂŶƚĞůĂĐŝſŶ͘
Ϯ͘ ;ͿŽŶƚĞŶĞĚŽƌďůŽƋƵĞĂĚŽͬŶŽƐĞƉƵĞĚĞĂĐĐĞĚĞƌĚĞ ĨŽƌŵĂƐĞŐƵƌĂ͘
ϯ͘ ;ͿhďŝĐĂĐŝſŶĐĞƌƌĂĚĂͬƚƌĂďĂĚĂǇŶŽƐĞƉƵĚŽƐĞƌǀŝƌ͘ ϰ͘ ;ͿƌƚşĐƵůŽƐŶŽĞƐƚĄŶĐŽůŽĐĂĚŽƐĞŶĞůĐŽŶƚĞŶĞĚŽƌŽ ĞƐƚĂďĂĚŝƐƉĞƌƐĂĚĂĂŶƚĞƐĚĞĐŽůĞĐĐŝſŶ͘
ϱ͘ ;ͿŽŶƚĞŶĞĚŽƌͬĂƌƚşĐƵůŽǀŽůƵŵŝŶŽƐŽŶŽĞƐƚĄƉƵĞƐƚŽ͘ ϲ͘ ;ͿŽŶƚĞŶĞĚŽƌĞƐƚĄƐŽďƌĞƉĞƐŽͬĚĞĂůƚƵƌĂĞǆĐĞƐŝǀĂ͘ ϳ͘ ;ͿZĞĐŽƌƚĞƐĚĞďĞŶĞƐƚĂƌĂƚĂĚŽƐĚĞĨŽƌŵĂƐĞŐƵƌĂĞŶ ďƵůƚŽƐŽƚƌŽŶĐŽƐĚĞĄƌďŽůĞƐͬƚŽĐŽŶĞƐĞǆĐĞĚĞŶĞů
ůşŵŝƚĞĚĞůŽŶŐŝƚƵĚͬƉĞƐŽƉĞƌŵŝƚŝĚŽ͘
ϴ͘ ;ͿŽŶƚĞŶĞĚŽƌŝŶĐŽƌƌĞĐƚŽŽĚĂŹĂĚŽ͖ůůĂŵĞƉĂƌĂ
ƌĞĞŵƉůĂǌĂƌ͘
ϵ͘ ;ͿŽŶƚĞŶĞĚŽƌƚŝĞŶĞZĞƐŝĚƵŽƐWĞůŝŐƌŽƐŽƐ͘>ůĂŵĞĂů ;ϴϴϴͿ>
EͲ>ƉĂƌĂƵŶĐĂůĞŶĚĂƌŝŽĚĞůŽƐ
ƉƌſǆŝŵŽƐĞǀĞŶƚŽƐĚĞƌĞĐĂƵĚĂĐŝſŶĚĞ,,t͘
ϭϬ͘ ;ͿŽŶƚĞŶĞĚŽƌĚĞŽƌŐĄŶŝĐŽƐ;s
Z
ͿƚŝĞŶĞĂƌƚşĐƵůŽƐ
ƋƵĞŶŽƐŽŶŽƌŐĄŶŝĐŽƐĂƉƌŽďĂĚŽƐ͘
ϭϭ͘;ͿŽŶƚĞŶĞĚŽƌĚĞƌĞĐŝĐůĂũĞ;h>ͿƚŝĞŶĞĂƌƚşĐƵůŽƐ ƋƵĞŶŽƐŽŶƌĞĐŝĐůĂďůĞƐ͘
ϭϮ͘;ͿŽŶƚĞŶĞĚŽƌĚĞĐŽŵŝĚĂ;DZ/>>Kͬ&
ͿƚŝĞŶĞ
ĂƌƚşĐƵůŽƐƋƵĞŶŽƐŽŶƌĞƐƚŽƐĚĞĐŽŵŝĚĂĂƉƌŽďĂĚŽƐ͘
ϭϯ͘;ͿŽŶƚĞŶĞĚŽƌĚĞďĂƐƵƌĂ;E
'ZKͬ'Z/^ͿƚŝĞŶĞ
ŵĂƚĞƌŝĂůĞƐƌĞĐŝĐůĂďůĞƐǇͬƵŽƌŐĄŶŝĐŽƐƋƵĞĚĞďĞŶ
ƌĞĐŽŐĞƌƐĞƉŽƌƐĞƉĂƌĂĚŽ͘
ϭϰ͘;ͿKƚƌŽͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺ

ǣ

ǡ

×ǡ

×À

Ǥ

×
Ǥ

×
Ǥ
ȋͺͺͺȌͶ͸͹Ǧ͹͸ͲͲ
Ǧ͹ǣͲͲͷǣͲͲ
ͺǣͲͲͳʹǣͲͲ
À̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴
̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴
ˊ˔˦˧˘˅˘˦ˢ˨˥˖˘˦
/ŵƉƌŝŵŝĚŽĞŶWĂƉĞůZĞĐŝĐůĂĚŽ
City of Hawaiian Gardens Work Plan
Waste Resources Hawaiian Gardens
January 2024
Appendix E
Letter to Non-Compliant Accounts
Draft for 2024 distribution

To: Hawaiian Gardens Customer
Subject: Information About Your Services
Dear Customer:

On behalf of the entire Waste Resources (WR) team, thank you for your business. WR has been serving the City of Hawaiian Gardens since 2019 and we look forward to providing you with great service that turns Today’s Waste into Tomorrow’s Resource.

Since 2022, your collection program is a mandatory 3-container system:
 BLUE-lid for dry recyclables (bottles, cans, printer paper, and cardboard);  GREEN-lid for mixed organics (greenwaste, food scraps, and food-soiled paper); and  BLACK-lid for trash (non-organic and non-recyclable items).

If required to comply, you will receive a blue and/or green container by [date] since your account is currently not in compliance. Services begin [day of week, date], and your invoice will reflect the corresponding service rate(s). These mandatory services are required by State and local law to increase waste diversion and reduce landfill waste and greenhouse gas emissions. Please follow recycling procedures and sort materials properly. Non-compliance may result in additional fees.

Some customers may be exempt from State and City recycling or organics collection service requirements. Allowable exemptions include lack of space, a business generates minimal amounts of recyclable or organic material, or selfhauls material to a recycling center. To request an exemption, please complete the enclosed waiver form and send to [email protected], including all required documentation. One of our recycling coordinators will contact you to review and determine if your account may qualify for an exemption. The City will make the final determination.

Other services available to our customers include:
 Bulky Item and E-Waste Pickup (Free [5x/yr] for multi-family properties; small fee for businesses);  Locking lids to secure your recyclables and keep out scavengers;  Holiday tree recycling (for 4 weeks starting December 26 for multi-family properties);  Graffiti removal and bin cleaning;
 On-site evaluation to help you determine the most cost-effective program for your location; and  Extra pickups to handle infrequent surges to prevent overflow.

Our customer service team is available Mon-Fri 7am-5pm and Sat 8am-12pm to answer any questions you may have about your services by phone (888-467-7600) or email ([email protected]).

Please visit our website, wasteresources.com for expanded service information, FAQ’s, and links to other resources. “Like” us on Facebook and “Follow” us on Twitter and Instagram to keep up to date on holiday closures and events that promote recycling and waste minimization.

Thank you for your cooperation and participation in this mandatory program.

Enclosure

A: Cliente de Hawaiian Gardens
Sujeto: Información Sobre Sus Servicios
Estimado(a) Cliente:

Desde 2022, su programa de recolección es un sistema obligatorio de 3 contenedores:
 Tapa AZUL para reciclables secos (botellas, latas, papel de imprimir, y cartón);  Tapa VERDE para compuestos orgánicos mixtos (residuos verdes, restos de comida y papel sucio con comida); y  Tapa NEGRA para basura (artículos no orgánicos y no reciclables).

Si se requiere cumplir, recibirá un contenedor azul y/o verdee antes del [fecha], ya que su cuenta actualmente no cumple.

Los servicios comienzan el [día, fecha], y su factura reflejará la tarifa de servicio correspondiente. Estos servicios obligatorios son requeridos por las leyes estatales y locales para aumentar la desviación de desechos y reducir los desechos de los vertederos y las emisiones de gases de efecto invernadero. Siga los procedimientos de reciclaje y clasifique los materiales correctamente. El incumplimiento puede resultar en cargos adicionales.

Algunos clientes pueden estar exentos de los requisitos del servicio de recolección de productos orgánicos o reciclaje estatales y municipales. Las exenciones permitidas incluyen falta de espacio, una empresa genera cantidades mínimas de material reciclable u orgánico, o autotransporta material a un centro de reciclaje. Para solicitar una exención, complete el formulario de exención adjunto y envíelo a [email protected], incluida toda la documentación requerida.

Uno de nuestros coordinadores de reciclaje se comunicará con usted para revisar y determinar si su cuenta puede calificar para una exención. La Ciudad tomará la decisión final.

Otros servicios disponibles para nuestros clientes incluyen:
 Recolección de artículos voluminosos y desechos electrónicos (gratis (5 veces al año) para propiedades multifamiliares; pequeña tarifa para empresas);
 Tapas con seguro para asegurar sus materiales reciclables y mantener alejados a los carroñeros;  Reciclaje de árboles navideños (durante 4 semanas a partir del 26 de diciembre para propiedades multifamiliares);  Eliminación de grafitis y limpieza de contenedores;
 Evaluación de reciclaje en su sitio para ayudarlo a determinar el programa más rentable para su ubicación; y  Recolecciones adicionales para manejar sobretensiones poco frecuentes para evitar desbordamientos.

Gracias por su cooperación y participación en este programa obligatorio.

Documentos Adjunto

Hawaiian Gardens City CouncilOctober 22, 2025

Hawaiian Gardens City Council
October 22, 2025