CITY OF HAWAIIAN GARDENS
CITY COUNCIL
STAFF REPORT
Agenda Item #C2
DATE: September 9, 2026
TO: Honorable Mayor and Members of the City Council
FROM: Ernesto Marquez, City Manager
BY: Linda Hollinsworth, Finance Director
RECOMMENDATION:
RECOMMENDATION TO SELECT SPRINGBROOK HOLDING COMPANY LLC FOR
LICENSING SOFTWARE AND IMPLEMENTATION SERVICES FOR AN ENTERPRISE
RESOURCE PLANNING SYSTEM AND AUTHORIZE THE CITY MANAGER TO
INITIATE NEGOTIATIONS TO ENTER INTO A CONTRACT WITH THE SELECTED
PROVIDER SUBJECT TO FINAL CITY COUNCIL APPROVAL
SUMMARY
The City currently uses Tyler Technologies Fund Balance to support the core financial process for the City. Tyler Technologies notified the City that they would be discontinuing support for this system effective 12/31/2026. This has required that the City look for alternative ERP systems to replace this current software. The City engaged SDI Presence LLC (“SDI”) to support the procurement and selection process for a new Enterprise Resource Planning (ERP) software system to replace our existing ERP systems. A request for proposals (RFP) was issued January 20, 2026. The City received a total of 5 proposals and determined that four proposals met the minimum requirements of the RFP.
Following evaluation, City staff recommends Springbrook Cirrus as the preferred provider and seeks Council approval to initiate contract negotiations.
DISCUSSION
A committee of department heads evaluated the four proposals. Based on estimated pricing, functionality, and consideration of the needs of the City, two (2) companies were selected to provide demonstrations of their systems - Tyler Technologies ERP Pro and Springbrook Cirrus. These demonstrations were held at City Hall and staff from all departments were invited and encouraged to participate and provide evaluations of these systems. Additional sessions were held to clarify some key areas, including an understanding of the pricing and implementation approach for each company.
Agenda Item #C2
September 9, 2026
Because the City has a small staff responsible for implementation, support from both the selected software vendor and SDI will be critical to the project’s success. After reviewing the evaluation criteria, staff determined that Springbrook Cirrus ERP best meets the City's needs for software functionality and implementation support.
The implementation of the selected system will be done in phases with Phase One focused on implementing the core financial systems which will include General Ledger, Accounts Payable, Cash Receipts and Payroll. It is estimated that Phase One will have a one-time implementation cost of $120,000 and a first-year subscription cost of $29,000.
Funds for the ERP procurement and implementation for core financials in Phase One are available in the FY 2025-2026 and 2026-2027 Citywide Budget that was approved on June 11, 2025.
Once the core financial systems have been fully implemented other financial modules may be implemented including a module for Purchase Orders. The timing and cost of adding other modules will be determined during contract negotiations.
Addition of an HR system module is also a priority for the City and will be added in Phase Two. Currently there is no system communication between HR and payroll which requires manual processing of records. This may result in delays and duplication of efforts to maintain accurate information related to personnel and recruitment. An automated timekeeping system would also provide improved efficiency and accuracy. These additional modules will have an estimated one-time implementation cost of $40,000 and first year annual subscription costs of $38,000.
The final implementation and annual subscription costs will be determined when the negotiations are complete, and the contract is brought to Council for approval. Staff is requesting approval of the selected provider and authority to enter negotiations to finalize the scope of work, pricing, and implementation costs.
FISCAL IMPACT
None
SUGGESTED ACTION
Approve Recommendation.
ATTACHMENTS
A. Springbrook Proposal