SPECIAL CITY COUNCIL
MEETING
JANUARY 13, 2023
PRESENTATIONS
DAY THREE: HOW THE CITY SERVES ITS
RESIDENTS
January 13, 2023Dustin Claussen, Assistant City Manager
MAYOR AND CITY COUNCIL ORIENTATION
Day 3 – HOW THE CITY SERVES ITS
RESIDENTS
Introductions and Overview
Introductions
External Operations Overview
Community and Media Relations
Maintenance, Public Works and Utilities
Police and Fire Overview
Break
Libraries and Youth Initiatives
Housing and Community Services
Economic Development
Development Services
January 11, 2022Kelly McAdoo, City Manager
EXTERNAL OPERATIONS OVERVIEW
Questions & Discussion
?
!
January 13, 2023Chuck Finnie, Communications & Marketing Officer
COMMUNITY AND MEDIA RELATIONS
CMR Division
FTE
FY 2023 – 6.5
Communications and Marketing Officer
Chuck Finnie
Community and Media Relations
Digital Applications Developer (1)
Graphics and Media Tech (1)
Community Program Specialist (1)
AV Specialist (2)
Sr. Secretary (0.5)
Services | Public
City of Hayward website
The Stack E-newsletter
Social media (Facebook, Instagram, Twitter, YouTube, Nextdoor) Direct Mail (Annual Report mailer)
Videography & Podcasting
Public Engagement Campaigns
News Media Relations and Management
Government Meetings Broadcasting and Streaming
Special Events Production
Services | Internal
CoHNet Organizational Intranet
Everyone Emails
Presentations & Speech Writing
Graphic Artistry
Communications Planning & Strategy
Branding & Marketing
Public Opinion Research
In the Loop Organizational News Blog (in development) Hayward In the News Clip Service (in development)
City-Community Committee Support
4 Access Hayward
Our Customer Relations Management (CRM) System
Requests Routed by Topic to Topic-Assigned Staff
Communication Module
Quality Control Survey Follow-Up
Logistical Challenges and Deficiencies
System Replacement is in the Strategic Roadmap
Resident Satisfaction Survey
Biennial poll initiated in 2008
Purpose is to gauge and track resident satisfaction and priorities Schedule change to odd years in 2019
Fairbank, Maslin, Maullin, Metz & Associates (FM3)
Evolved and updated to ensure greater inclusivity
Next survey scheduled for autumn of 2023
New RFP for polling services planned for Q1 or Q2 2023 Questions & Discussion
?
!
January 13, 2023Todd Rullman – Director of Maintenance Services
MAYOR AND CITY COUNCIL ORIENTATION
MAINTENANCE DEPARTMENT OVERVIEW
FTE
FY 2023 – 69
MSD Organization Chart
Services
Streets
• Street
Sweeping
• Parking
Enforcement
• Traffic
Program
• Illegal
Dumping
• Graffiti
Abatement
• Storm Drain
Maintenance
• Homeless
Encampments
• KHCG Task
Force
• Adopt a Block
Fleet
• Fleet
Maintenance
• (450+)Total
Vehicles &
Equipment
• HFD (60)
• HPD (150)
• White fleet
(262)
• Preventative
Maintenance
• Safety
Inspections
• Long-term
fleet
replacement
plan
Landscape
• Tree
Maintenance
• Landscape
Maintenance
• Landscape
Lighting and
Maintenance
Districts (19)
• Landscape
Irrigation
Maintenance
• Free Street
Tree Program
• Tree Planting-
Annual Goal-
1000 New
Street Trees
Facilities
• Manage &
Maintain (34)
City Facilities
• HVAC Systems
• Locksmith
Services
• Roof Repairs
• City’s Back-up
Generators
• Security
Services
Contract
• Janitorial
Services
Contract
• Facility Rentals
FY23 Major Projects
Facilities
* Citywide Access Control-Phase 2 of 3-consolidates City Hall, HPD, Corpyard, Utilities Center, (2) Libraries * (2) Complete Restroom Renovation projects- City Hall-1st Floor & Streets/Water Building- Corpyard Fleet
* (+19) Fully Outfitted Hybrid Patrol Cars into fleet, (-19) Gasoline powered Patrol to auction * Go-Live- HFD fuel-ring system
Streets
* Disposal Day- Full roll-out of Second Saturday Free-dumping events * Weekes Library- Exterior security enhancements to combat overnight camping Landscape
* Jackson St. median landscape renovation
* Landscape maintenance contracts- new RFP's for Downtown, Medians and Prominence LLAD Questions & Discussion
?
!
January 13, 2023Alex Ameri, Director of Public Works
MAYOR AND CITY COUNCIL ORIENTATION
PUBLIC WORKS & UTILITIES DEPARTMENT
OVERVIEW
PW&U Organization Chart
FTE
FY 2023 – 161
*FTE count does not include Real Property Mgr, which is only partially supported by PW&U
Director, City Engineer
Alex Ameri
Deputy Director of
Public Works
Engineering
Services
Assistant Director
of Public Works
Transportation
Services Utilities
Environmental
Services
Design
Senior Civil Engineer (2)
Assoc/Asst Civil Engr (6)
Engineer Technician (2)
Survey
Surveyor (1)
Engineer Technician (1)
Survey Engineer (1)
Sr. Trans Engr (2)
Assoc/Asst Trans Engr (1)
Assoc Trans Planner (1)
Traffic Signal Tech (1)
Engineer Technician (1)
Utilities Admin/Planning/
Engineering
Utilities Eng Mgr (1)
Water Resources Mgr (1)
Sr. Water Resources Engr (1)
Sr Utilities Engineer (3)
Assoc Civil Engineer (3)
Dev. Review Specialist (1)
Utilities Op & Maint
Util Op & Maint Mgr (1)
Sr Secretary (1)
Water Distribution
Util Field Srvcs Supv (1)
Sr Utility Leader (1)
Sr Field Services Leader (1)
Utility Leader (3)
Util Wkr/Laborer (13)
Equip Operator (2)
Sr. Util Cust Svc Ldr (1)
Cross Conn Cntrl Sp (1)
Bckflow/CrssCnct Tester (1)
Water Meter Mech (3)
Cust Field Tech (2)
Storekeeper-Exp (1)
Secretary (1)
Water Pollution Control
Facility (WPCF)
WPCF Manager (1)
WPCF O&M Manager (1)
WPCF Maint Supv (1)
WPCF Op Supv (1)
WPCF Lead Op (6)
WPCF Operator (5)
Operator in Training (3)
Electrician I/II (3)
Utility Maint Mech (4)
Equipment Operator (1)
Maint Wrkr/Laborer (1)
Lab Supervisor (1)
Chemist (1)
Lab Technician (2)
Sr. Secretary (1)
Admin Intern (0.5)
Airport Manager (1)
Airport Ops Supv (1)
Airport Business Mgr (1)
Airport Ops Specialist (1)
Sr Mgmt Analyst (2)
Mgmt Analyst I/II (3)
Administrative Supv (1)
Admin Secretary (1)
Sr Secretary (3)
Water Pollution Source Control
(WPSC)/ Stormwater Mgmt
Water Pollution Control
Administrator (1)
Sr WPSC Inspector (1)
WPSC Inspector (3)
Secretary (1)
Technical Intern (0.5)
Deputy Director of
Public Works
Utility Sys Maint
Util Op & Maint Supv (1)
Electrician I/II (3)
Utility Maint Mech (6)
Utility Service Worker (2)
Sewer Collection Maint
System
Wastewater Collection
System Supervisor (1)
Sr Util Leader-Sewer (1)
Utility Leader-Sewer (3)
Util Wkr/Laborer-Sewer (5)
Construction Inspection
Supv Const Inspector (1)
Sr. Construction Insp (2)
Const Inspector (5)
Development Review
Assoc/Asst Civil Engr (2)
Real Property Mgmt
Real Property Mgr*
Environmental Services
Environmental Svcs Mgr (1)
Solid Waste Mgmt
Solid Waste Prog Mgr (1)
Sustainability Specialist (1)
Sr Secretary (1)
Sr Airport Maint Wkr (1)
Airport Maint Wkr (4)
Secretary (1)
Executive AirportAdministration
Services
The PW&U Department plans, designs, constructs, operates, and maintains the City’s public infrastructure, facilities, and related services, including the City’s roads, airport, water service, wastewater service, stormwater management, solid waste and recycling in a safe, reliable, innovative, and efficient manner, in full compliance with all applicable local, state, and federal laws and regulations; and manages City-wide-ranging environmental sustainability activities and climate change issues.
Environmental
Services
Division
Utilities
Division
Executive
Airport
Division
Engineering
Services
Division
Transportation
Services
Division
Administration
Division
Council Committees served by PW&U
Council Airport Committee
Council Infrastructure Committee
Council Sustainability Committee
Alameda County Transportation Commission (ACTC)
East Bay Community Energy (EBCE)
East Bay Dischargers Authority (EBDA)
Alameda County Waste Management Authority (ACWMA)
AC Transit/City of Hayward Inter-Agency Liaison Committee Regional Agencies with PW&U Staff Support
FY23 Major Projects
Engineering Services Division
Annual Capital Improvement Program
(CIP)
Fire Station No. 6 & Training Center
La Vista Park
Annual Pavement Improvement
Program
Environmental Services Division
Climate Action Plan Update
Management of East Bay Community
Energy (EBCE) Partnership
Waste Management of Alameda
County (WMAC) New Franchise
Agreement Implementation
Executive Airport Division
Safe Airport Operation and
Maintenance
Airport Real Property Management
Transportation Services Division
I-880 and SR-92 Interchange Projects
Campus Drive Improvements
Safe Routes to School (SR2S) & Safe
Routes for Seniors (SR4S)
Utilities Division
WPCF Phase II Improvements
Annual Water & Sewer Line
Improvements
FY24 & FY25 Utility Rate Development
Renewable Energy Projects
Questions & Discussion
?
!
January 13, 2023
REIMAGINING PUBLIC SAFETY
Chief Garrett Contreras
Acting Chief Bryan Mathews
HEART FY23 Proposed Org Chart
Fire Chief
Garrett Contreras
Police Chief
Toney Chaplin
City Manager’s
Office
YFSB Administrator
Emily Young, Psy. D.
Behavioral Health
Coordinator
Jacque Bautista, LMFT
Lead Program
Assistant
Mobile Evaluation
Team (MET)
HPD District Command
Officer (2)
Mobile Mental Health
Clinician (2)
Alameda County
Behavioral Health Care
Services (ACBHCS)
Mobile Integrated
Health (MIHU)
Tiburcio Vasquez
Health Center (TVHC)
Mobile Mental Health
Clinician (2)
HFD Community
Paramedic (2)
CSM Manager
Jessica Lobedan
HEART Program
Program component overview
Mobile Integrated Health Unit (MIHU) -
Chief Contreras
Hayward Mobile Evaluation Team (HMET) -
Acting Chief Matthews
HEART Program
HEART Program Next Steps
Develop working group to:
Identify and develop HEART program goals
(crisis response vs dispatch diversion)
Systems mapping to identify who responds to
which calls
Mutually agreed upon call evaluation matrix to
assess risk
Investigate programs designed to meet data
collection / mining needs for stakeholders
Questions & Discussion
?
!
January 13, 2023Chief Garrett Contreras
HAYWARD FIRE DEPARTMENT
OVERVIEW
Fire Organization Chart
FTE
FY 2023 – 146.5
Public Safety Overview - Fire
Public Safety Overview - Fire
Public Safety Overview - Fire
Public Safety Overview - Fire
Public Safety Overview - Fire
Services
Services
FY23 Major
Projects
Accreditation
Fire Station Training Center
ISO Rating
Vegetation Management
Hazardous Materials Team
Rescue Team
Questions & Discussion
?
!
January 13, 2023
HAYWARD POLICE DEPARTMENT
PUBLIC SAFETY OVERVIEW
Chief Toney Chaplin/
Acting Chief Bryan Matthews
HPD
Organization
Chart
FTE
FY 2023 – 326.5
Police Chief
Toney Chaplin
Deputy Police Chief
Bryan Matthews
Internal Affairs
Lieutenant (1)
Sergeant (2)
Admin Support
Police Programs Analyst (1)
Admin Supervisor (1)
Community Services Division
(48.5 FTE)
Administrative Lieutenant (1)
Comm. Engagement
Specialist (1)
Investigations Division
(51 FTE)
Captain (1)
Administrative Secretary (1)
Patrol Division
(126 FTE)
Captain (1)
Measure C Lieutenant (1)
Administrative Secretary (1)
Support Service Division
(93 FTE)
Division Commander (1)
Sr. Management Analyst (1)
Administrative Secretary (1)
District Operations
Lieutenant (1)
Northern District
Sergeant (1)
Police Officer (3)
Downtown Police Officer (2)
Crime Prev. Specialist (1)
C.S.O. (1)
Southern District
Sergeant (1)
Police Officer (1)
Measure C Police Officer (1)
Crime Prev. Specialist (1)
C.S.O. (1)
Traffic Enforcement
Sergeant (1)
Police Officer (7)
Measure C Police Officer (2)
Secretary (1)
A.V.A. C.S.O. (1)
Personnel and Training
Lieutenant (1)
Sergeant (1)
Personnel Op. Specialist (1)
C.S.O. (1)
Youth & Family Services
Administrator (1)
Lead Program Assistant (2)
Secretary (1)
Counseling Services
Counseling Supervisor (2)
Family Counselor (9)
School Services
Sergeant (1)
Criminal Investigations
Lieutenant (1)
Special Investigations
Lieutenant (1)
Special Victims Unit
Sergeant (1)
Sr. Detective (1)
Detective (6)
Robbery/ Homicide
Unit
Sergeant (1)
Sr. Detective (2)
Detective (5)
Property Crime Unit
Sergeant (1)
Sr. Detective (2)
Detective (4)
Latent Print Exm. (1)
Vice/Intelligence Unit
Sergeant (1)
Sr. Detective (1)
Detective (2)
Sr. Cri me A nal yst (1)
Cri me A nal yst (1)
Alcohol C.S.O. (1)
Narcotics Unit
Sergeant (1)
Police Officer (4)
ALCO Narcotics Task
Force
Police Officer (1)
Special Duty Unit
Sergeant (1)
Police Officer (5)
Patrol Operations
Lieutenant (5)
Sergeant (14)
Police Officer (100)
Special Response Unit
Canine Unit
Police Officer (4)
Records Bureau
Records Administrator (1)
Records Supervisor (3)
Records Clerk (13)
Communications
Comm. Administrator (1)
Comm. Supervisor (4)
Measure C Comm. Supv. (1)
Comm. Operator (12)
Measure C Comm. Op. (7)
Call Taker (8)
Animal Services
Animal Services
Administrator (1)
Animal Control Officer (3)
Shelter Ops Supervisor (2)
Animal Care Attendant (5)
Shelter Volunteer Coord. (1)
Records Clerk (2)
Jail
Jail Administrator (1)
Jail Supervisor (4)
Jail C.S.O. (15)
Property and Evidence
Property/Evidence
Administrator (1)
Property Technician (4)
Crime Scene Unit
Crime Scene Spec (1)
Crime Scene Tech (3)
Volunteer Programs
Reserve Coordinator (0.5)
Reserve Police Officers
Ambassadors
HPD Facilities
Management Analyst I (1)
D.A. Liaison
Police Officer (1)
Public Safety Overview – Police
Why Do We Exist?
Enforce laws and, when necessary, bring offenders to justice Prevent, detect, investigate crime
Provide emergency response
Ensure community safety and security
Provide support services
Current HPD Challenges
Staffing (40 officer vacancies = 20% / 10 Dispatch vacancies = 30%) Heavy competition for recruitment and retention
Legislative changes without mechanism for funding
Employee wellness (e.g., mental health, compounding effects of trauma exposure, perceptions of lack of support, burnout, etc.) Public Safety Overview – Police
Current HPD Opportunities
Challenges = opportunities to innovate
Alternative response models
Adjustments to resource allocation
Application of technology to support crime reduction / solvability strategies / employee accountability
Community Partnerships
Collaboration to solve problems
Relationship development through active listening / honest dialogue / collective learning
Regional Approaches to Crime
Pooling resources to address issues (common for jurisdictional overlap to exist)
Public Safety Overview – Police
What Does the Data Show?
Public Safety Overview – Police
What Does the Data Show? (Continued)
11 homicides in 2022 (Up from 7 in 2021)
4 homicides in a 10-day period
9 fatal collisions in 2022
2 in a 2-week period (most involve vehicle vs. pedestrian) Catalytic converter and retail theft
Widespread in region and has led to violence (at least 7 shooting incidents) Fentanyl
Overdoses and large-scale seizures
At least 2 infant deaths attributed to fentanyl exposure in the past few months
Violent crime and firearms seizures
2021 – averaged a person shot per week (on pace to be lower in 2022) 2021 – firearm seized every other day (192 seized to date in 2022) - 21% ghost guns
Services
Patrol Division
Respond to calls for service / emergencies
9 geographic beats
24/7/365 coverage
Investigations Division
Complex investigative follow-up
Intelligence gathering / development of data driven strategies Specialized units to address specific community issues Crime scene processing / documentation / evidence collection Services
Community Services Division
Traffic enforcement / education / engineering
District Command Unit – homelessness liaison / HMET / long-term neighborhood issues
Department hiring and training
Youth and Family Services Bureau (YFSB) - crisis counseling / diversion / school based mental health programs
Support Services Division
Emergency Communications Center (call intake + Fire and PD Dispatch) Records / Property / Evidence management
Jail services
Animal services
FY23 Major Projects
Dispatch Center Assessment
Ongoing and moving towards implementing recommendations Jail Assessment
Beginning in January 2023
CALEA Accreditation
Annual inspection by external assessors in January 2023 Less than 1% of all police departments nationally
H.E.A.R.T. Program Implementation
Ongoing – HMET up and running since June 2021
Hoping to scale once staffing is stabilized
Questions & Discussion
?
!
Hayward Police Department Year-End Report
1 Welcome to Hayward Public Library
Mayor & City Council Orientation
January 13, 2023
Jayanti Addleman, Library Director
Hayward Police Department Year-End Report
2 Hayward’s Library Department
serves the community through:
The 21st Century Library & Learning Center (Downtown Library) Weekes Branch Library
Curbie (Bookmobile)
The Virtual Branch (Open 24/7)
Hayward Police Department Year-End Report
3 Hayward Police Department Year-End Report
4 Our Mission:
The Library Department will deliver
equal opportunity in education to Hayward residents,
preserve and improve the quality of life
for all members of the community, and
contribute to the ongoing health and success of
a thriving Hayward.
Hayward Police Department Year-End Report
5 Some Background and History:
1867 – Hayward Library informally started
by the Good Templars Society
1893 – First permanent location at B & 1st Streets (Foothill) 1905 – $10,000 from Andrew Carnegie
1951 – A new large building – Hayward population 14,000
Hayward Police Department Year-End Report
6 On June 3, 2014, Hayward voters overwhelmingly passed Measure C: ½ cent Sales Tax measure
Hayward Police Department Year-End Report
7 The Downtown Library
opened to the public on September 14, 2019.
Closed by the pandemic 6 months later
in March 2020
Hayward Police Department Year-End Report
8 What Makes the Downtown Library so Special?
Brought the community together
$60,000,000 investment
(Measure C + Community support)
58,000 sq ft Library + Garage + Plaza
Eco-friendly- Zero Net Energy
Brings art to the community
Education & technology
And much, much more…
Hayward Police Department Year-End Report
9 Heritage Plaza
Gathering space:
- Families
- Community groups
Honors our heritage and our past:
- Muwekma Ohlone Tribe
- Japanese Americans
- Russell City
Green (in more ways than one):
- Water Catchment System
- Native Plants
Hayward Police Department Year-End Report
10 Weekes Branch – a Full-Service Library
Plus:
- Within easy walking distance for many
- A large meeting room free to the public
- A needs assessment is being conducted
Hayward Police Department Year-End Report
11 Curbie – Your Curbside Library
A Community Outreach Project – A GARE/DEI Project
Hayward Police Department Year-End Report
12 Virtual Branch – Hayward-ca.gov/Public-Library
- Library services to you where you are
- Million+ ebooks, audiobooks,
streaming movies & music, etc.
- Test Prep & Tutorials
- Homework help from live tutors
- Free passes to museums, zoos, etc.
- Staff recommendations
- Language Learning
- And much, much more
Hayward Police Department Year-End Report
13 Lunch @ the Library – Words for Lunch
- Reading levels slip during the summer months
- Students can be hungry when school is out
- HPL fights the “summer slide”
- HPL collaborates with partners to fight hunger
Hayward Police Department Year-End Report
14 Meeting Rooms, Study Rooms, & Classrooms
Hayward Police Department Year-End Report
15 So Many Services – So Little Time…
- Traditional and newer/innovative services
- Library materials in English, Spanish, Chinese, Tagalog, - Literacy tutoring and Conversation Circles
- Homework Support at the libraries, schools, and in your home - Story times (English, Spanish, and Mandarin Chinese)
- Citizenship & ESL services
- Veterans Resources & Medical services
- High School Diplomas
Hayward Police Department Year-End Report
16 Tech Lending Seed Lending
State Parks Passes Ukulele Lending
Hayward Police Department Year-End Report
17 Breastfeeding & Pumping Support
Hayward Police Department Year-End Report
18 An Award-Winning Library
An Award-Winning Staff
Hayward Police Department Year-End Report
19 From all of us at Hayward Public Library
Thank you!!!!
Jayanti Addleman, Director of Library Services
[email protected]
Hayward Police Department Year-End Report
20 Questions?
January 13, 2023Christina Morales, Housing Manager
HOUSING
Partial Organization Chart
Assistant City
Manager
Dustin Claussen
Housing (5)
Management Analysts (1.5)
Community Programs
Specialist (1)
Housing Specialist (1)
Sr. Secretary (1.5)
Housing Manager
Christina Morales
Services
Residential Rent Stabilization Ordinance Administration Community outreach and Tenant/Landlord education
Rent increase dispute resolution process administration Data collection and reporting
Housing Rights Resource Referral
Tenant Relocation Assistance Ordinance Enforcement
Determine relocation assistance eligibility for tenants displaced due to code enforcement and enforce landlord compliance
Provide technical assistance to tenants and landlords to facilitate compliance for other types of relocation
Services
Affordable Housing Ordinance Administration
Provide technical assistance to developers
Monitor for compliance with affordability requirements throughout the development process and once placed in service
Administer process for allocating affordable housing in-lieu fees to affordable housing developments
Support City funded projects with funding applications Negotiate loans and affordable housing agreements
Loan Servicing
Development Loans ($34 million/31 loans, 20+ Projects) First-time homebuyer loans (32 loans) and Below market rate units (121+ units)
FY23 Major Projects
Affordable Housing Ordinance evaluation and modification Evaluating existing AHO and housing development feasibility to best provide housing opportunity that meets the diverse housing needs of the community
Affordable Housing Ordinance implementation
Provide technical assistance, negotiate agreements, ensure compliance and/or support developers with funding application for projects in development pipeline (29 projects/902 affordable units) Tax defaulted property/wealth building homeownership program Create housing opportunities for community members by distressed properties
Collaborate on:
Housing Element
Density Bonus Update
238 Corridor Lands Development
Questions & Discussion
?
!
January 13, 2023Jessica Lobedan, Community Services Manager
COMMUNITY SERVICES
Partial Organization Chart
Assistant City
Manager
Community Services (5)
Community Services Manager (1)
Management Analysts (2.5)
Community Programs Specialist (1)
Sr. Secretary (0.5)
Community
Services Manager
Jessica Lobedan
Services
Community Development Block Grant (CDBG) & Community
Agency Funding
Homeless Services Coordination
Hayward Operated Paratransit (HOP) Program
Community Development Block Grant
(CDBG) & Community Agency Funding
Annually, the City uses a combination of the CDBG entitlement grant and allocations from the City’s General Fund to fund approximately $1.5 million in social programs that serve the most vulnerable populations within the City
The Community Services Commission (CSC) makes
recommendations to Council regarding the distribution of CDBG and General Fund monies
Council hears and discusses the recommendations during a Work Session and takes additional public comment during a Public Hearing, then authorizes distribution of the funds for the following fiscal year
Homeless Services Coordination
Let’s House Hayward implementation
Oversight of Hayward Navigation Center, Hayward Navigation Center Hotel Annex
Support emergency shelters’ expansion and zoning compliance Support St. Regis project implementation
Coordinate bi-weekly interdepartmental Encampment Response Team
Coordinate interdepartmental Homeless Policy Team
Develop and maintain homelessness response guide
Hayward Operated Paratransit (HOP)
Program
The HOP program is funded in its entirety by Alameda County Measure B/BB
Through partnership with non-profits and service providers, the HOP program provides paratransit and related services to eligible enrolled riders who live in Hayward, and unincorporated Castro Valley, San Lorenzo, San Leandro, Ashland, and Cherryland Programs include transportation for seniors, volunteer driver program, specialized transit, travel training, meal delivery service to homebound seniors, and infrastructure improvements in partnership with Public Works through the Safe Routes for Seniors program FY23 Major Projects
Integrate Special Events into Community Agency Funding process Previously housed through City Manager’s Office and Economic Development
Conduct comprehensive review and evaluation of
the Hayward Operated Paratransit program
Evaluate existing conditions and HOP services to ensure compliance, identify currents needs and service gaps
Explore pandemic recovery efforts and identify initial implementation processes
FY23 Major Projects, Cont’d
Implement Shallow Subsidy Pilot
Prevent homelessness and displacement through small monthly rent subsidies for households most at risk of becoming homeless
Support emergency shelters’ expansion and zoning compliance South Hayward Parish food pantry expansion and year-round shelter Ruby’s Place Tiny Home Project
Support St. Regis project implementation
Behavioral health, substance use, and supportive housing campus Apply for Homekey Round 3 funding for housing for individuals who are chronically homeless
10 Tiny Homes at South Hayward Parish in partnership with Firm Foundation Community Housing
At least 3 single-family homes for scattered site shared housing program in partnership with Bay Area Community Services and three other cities in Alameda County
Questions & Discussion
?
!
January 13, 2023Paul Nguyen, Economic Development Manager
ECONOMIC DEVELOPMENT
Partial Organization Chart
City Manager
Economic Development (3.5)
Economic Development Manager (1)
Economic Development Specialists (2)
Sr. Secretary (0.5)
Services
The Economic Development Team is responsible for creating and supporting a positive climate for businesses in the Hayward community. ED proactively works the business and development community for retention, expansion, and attraction of businesses to the community.
CORE SERVICES:
City Marketing and Branding (Business & Developer Attraction) Business Engagement (Existing Business Retention & Expansion) Business Concierge (Wrap Around Services for Development Permitting, Expediting) Workforce Development (Coordination with Partner Agencies, Institutions) Staff to Council Economic Development Committee
FY23 Major
Projects
Hayward Upward COVID-19 Economic Recovery Plan
Rivian Electric Adventure Vehicles Battery R&D Center Hines Development (Former Gillig)
Lincoln Landing Retail Spaces
Hayward Retail Center (Former Kmart)
Mission Village and SoHay
Vacant Downtown Property Owner Engagement &
Tenanting
Arthur Mac’s Tap & Snack Development @ 1060 B Street
Sears Site Redevelopment
COVID-19
Economic
Recovery
5 PROGRAM SUMMARY
HAYWARD OPEN FOR
BUSINESS - A MARKETING
CAMPAIGN
Consumer confidence building and
citywide marketing initiative in partnership
with Cal State East Bay MBA Program
GIFT HAYWARD - A SHOP
LOCAL GIFT CARD
PROGRAM
Incentive program to reward patrons for
supporting Hayward brick and mortar
businesses
GET DIGITAL - AN E-
COMMERCE ASSISTANCE
PROGRAM
Technical assistance to develop online
presence and ordering systems to compete
with e-tailers
RESTAURANT RELAUNCH
& OUTDOOR DINING
Technical assistance and funding for interior
and exterior improvements, including
parklets and outdoor dining areas
HAYWARD RESTORE AND
REOPEN - A FAÇADE
IMPROVEMENT PROGRAM
Grant program to improve exteriors of
commercial storefronts
SMALL BUSINESS ASSISTANCE
GRANTS
Grants to small businesses for wide range of
expenses
Business Support Programs
COVID-19
Economic
Recovery
6 PROGRAM
HIRE HAYWARD - LOCAL HIRE
SUBSIDY PROGRAM
Financial incentive for
Hayward employers to hire
local residents
TUITION ASSISTANCE
Program to help residents
displaced by COVID to
obtain skills to change
industries or open a new
business
EARN AND LEARN -
ADVANCED MANUFACTURING
JOB TRAINING AND EMPLOYMENT
PROGRAM
Program to subsidize
apprenticeship or training
costs to help Hayward
residents again on the job
experience at
manufacturing companies
Workforce Support
Programs
Downtown
Activation
Initiatives
7 PROGRAM SUMMARY
SOUNDS OF THE SEASON
Volunteer groups will feature
singing and instrumental music to
celebrate our spirit of inclusion
and the winter-time traditions of
our diverse communities.
PATHWAYS FOR
PERFORMERS
Engage performers for weekends
that would play live non-amplified
music at designated locations
ART IN ACTION
Engage artists for weekends that
would set up a station to actively
create art at a location
PATIO POP-UPS
Allow pop-up vendors to set up
their booths in the patios in the
downtown that are not utilized by
existing restaurants
Questions & Discussion
?
!
January 13, 2023Sara Buizer
DEVELOPMENT SERVICES DEPARTMENT
OVERVIEW
Development Services Organization Chart
FTE
FY 2022 – 50
FY 2023 Proposed – 50
Deputy Director of
Development Services
Assistant City Manager/
Director of Development Services
Planning Division
Planning Manager (1)
Planning Staff
Principal Planner (1)
Senior Planner (2)
Associate Planner (2)
Assistant Planner (2)
Landscape Architect (1)
Management Analyst I/II (2)
Administrative Secretary (1)
Development Review
Sr. Civil Engineer (1)
Assistant Civil Engineer (1)
Division Clerical Staff
Senior Secretary (1)
Secretary (1)
Administrative Clerk I/II (1)
Code Enforcement Division
Code Enforcement Manager (1)
Code Enforcement Inspectors
Sr. Code Enforcement Insp (2)
Code Enforcement Insp I/II (7)
Division Clerical Staff
Senior Secretary (1)
Administrative Clerk I/II (1)
Building Division
City Building Official (1)
Plan Checkers and Permit Techs
Sup. Plan Checker & Expediter (1)
Plan Check Engineer (1)
Sr. Plan Checker (1)
Plan Checker (1)
Sup. Permit Technician (1)
Sr. Permit Technician (1)
Permit Technician (3)
Building Inspectors
Sup Building Inspector (1)
Sr. Building Inspector (3)
Building Inspector (3)
Division Clerical Staff
Secretary (2)
Administrative Clerk I/II (1)
Services
The Development Services Department manages growth and
development within the City of Hayward by applying regulations and standards that make the City a desirable place to live, work, and play. The Building Division reviews requests for Building permits and inspects those construction projects to be sure they are safely constructed.
The Planning Division reviews applications for development ensuring they are consistent with established regulations and develops long- term policy documents consistent with State, Council or community direction.
The Code Enforcement Division maintains the quality of life for residents by enforcing ordinances related to community
preservation and rental housing.
FY23 Major Projects
Housing Element (Strict State requirements/timeline)
Objective Design Standards (Limitations on residential reviews) Density Bonus Update (Incentives to develop on-site affordable housing) EnerGov Software Implementation (e-permits to streamline) Fireworks Implementation (ongoing effort to address concerns) Community Preservation Ordinance (provide clarity)
Sidewalk Vendor Ordinance (align with State requirements) Vacant Property/Building program (Program established, but enforcement delayed) Alcohol Regulations (support full-service restaurants) Smoke-Free Multi-Family Housing (prelim. outreach/community response) Questions & Discussion
?
!