Program Description
Implements Which
Policy(ies)?
Responsible
Departments
Supporting
Departments/Partners
Implementation
Timeframe Status 2024 Update Strategic Priority
CS-1: Grant Funding
1. Grant Funding. The City shall
pursue grant funding on an on-going
basis to increase Police and Fire
Department staffing levels, improve
police and fire facilities and
equipment, and improve community
safety services and programs.
[Source: New Program; PC/CC] (CSO)
CS-1.2, CS-1.3, CS-1.7, CS-1.8,
CS-1.15, CS-1.16, CS-2.3, CS-
2.4, CS-2.5. CS-2.15, CS-1.3,
CS-4.2, CS-4.3, CS-4.10, CS-
4.13, CS-5.1, CS-5.2, CS-5.4
Police and Fire City Manager, Finance Ongoing Ongoing
The Police Department currently has 28 Sworn and 20 Professional Staff positions vacant and will pursue additional grant funding programs when and where appropriate. The Police Department was recently awarded $184,000 in funding to expand its License Plate Reading Camera program and will be applying for a grant with the goal of obtaining Rapid DNA technology in an effort to quickly identify possible leads and/or suspects (Olsen, 2024). The Fire Department regularly applies for grants to fund equipment purchases and community programs. In the past several years, the Department has received grant money to purchase radios, cardiac monitors, and chest compression devices, as well as fund the residential chipping program and Community Emergency Response Team (CERT) program.
CS-2: Police Department Strategic
Plan Annual Report
2. Police Department Strategic
Plan Annual Report. The City shall
submit an annual report to the City
Council that evaluates the
implementation of the Police
Department Strategic Plan. [Source:
Existing Program; City Staff] (PSR)
CS-1.1, CS-1.2, CS-1.3, CS-1.4,
CS-1.5, CS-1.6, CS-1.7, CS-1.8,
CS-1.11, CS-1.13, CS-1.15, CS-
1.16, CS-2.1, CS-2.2, CS-2.3,
CS-2.4, CS-2.5, CS-2.6, CS-2.7,
CS-2.8, CS-2.9, CS-2.10, CS-
2.11,CS-2.12, CS-2.13, CS-
2.15 Police City Manager Annual Ongoing
The Police Department completed a Strategic Plan spanning calendars years 2022-2025. Four strategic goals were identified and have been a roadmap to achieving our mission to enhance partnerships and trust with our community, reduce crime, and improve quality of life. Additionally, the Strategic Plan fulfills a requirement by the Commission on Accreditation for Law
Enforcement Agencies (CALEA) to achieve our reaccreditation.
CS-3: Crime Prevention Through
Environmental Design Checklist
3. Crime Prevention Through
Environmental Design Checklist.
T
he City shall develop a Crime
Prevention Through Environmental
Design (CPTED) Checklist to
encourage project applicants to
incorporate CPTED principles into
the design of their projects and to
assist in the Police Department’s
review of development applications.
[Source: New Program; City Staff]
(RDR) CS-1.9, CS-2.10 Police
Development Services, City
Manager
2017-2019 Ongoing
HPD provides literature related to Crime Prevention Through Environmental Design (CPTED) that is available from the Police Department's Crime Prevention Coordinators. There is also a checklist used internally when Crime Prevention Coordinators go to a location for an assessment. Crime Prevention Coordinators provide a written report of their findings (Linteo 2024).
CS-4: Homeless Services
Partnership
4. Homeless Services Partnership.
T
he City shall develop formal
partnerships with community and
faith-based organizations to develop
and implement a coordinated
strategy for managing food, shelter,
and support services to the homeless
in Hayward. [Source: New Program;
City Staff] (MPSP/IGC/JP) CS-1.14
Library and
Community Services
Police, City Manager,
Development Services,
Alameda County
2014-2016 Ongoing
On July 13, 2021, the City adopted its five-year Let’s House Hayward (LHH) strategic plan, along with identifying several efforts that could be funded through the American Rescue Plan Act’s (ARPA) State and Local Fiscal Recovery Funds. The LHH plan spans five years from fiscal year 2021-2022 through 2025-2026. Approximately one and a half years remain in its implementation period. Programs implemented with ARPA funding included expansion of the existing Winter Warming shelter into a year-round emergency drop in shelter, a temporary expansion to the Hayward Navigation Center to allow for non-congregate shelter during the COVID-19 pandemic, and implementation of a shallow rental subsidy program for individuals with prior experience of homelessness. Additional programs implemented included the launch of the Hayward Evaluation and Response Teams (HEART) continuum of care program, development of 35 units of permanent supportive housing (PSH) through a scattered sites program, coordination with nonprofits to develop a multiservice health and housing campus including 70 PSH units. Staff continue to work to formalize partnerships with HUSD, CSUEB, and Chabot College to combat youth and family homelessness, but no MOU has been formalized at time of update.
Preserve, Protect & Produce
Housing For All (HP1, HP3, HP6)
and Enhance Community Safety
(SP7)
CS-5: Park Security Program
5. Park Security Program. The City
shall coordinate with the Hayward
Area Recreation and Park District and
East Bay Regional Park District to
prepare a strategy for integrating
appropriate security and surveillance
technology in Hayward parks.
[
Source: New Program; Public; City
Staff] (MPSP) CS-1.11, CS-1.13 Police
Hayward Area Recreation
and Park District, East Bay
Regional Park District
2017-2019 Ongoing
HPD's District Operations has collaborated with HARD on an ongoing basis to improve security and quality of life concerns at our city's parks. These efforts are ongoing.
Community Safety Element
Attachment VI
1 CS-6: Comprehensive Safe School
Plans
6. Comprehensive Safe School
Plans. The City shall coordinate with
local school districts on an ongoing
basis to assist in the review and
update of a Comprehensive Safe
School Plan for each school in
Hayward. [Source: New Program;
City Staff] (MPSP/IGC/CSO)
EDL-3.6, CS-1.1, CS-1.5, CS-
2.11 Police
Fire, City Manager, Public
Works – Engineering and
Transportation, Hayward
Unified School District
Ongoing Ongoing
HPD maintains schematics of all school campuses. These are reviewed annually to ensure accuracy.
CS-7: Fire Department Strategic
Plan and Annual Report
7. Fire Department Strategic Plan
and Annual Report. The City shall
develop and adopt a Fire Department
Strategic Plan. The City shall submit
an annual report to the City Council
that evaluates the implementation of
the Fire Department Strategic Plan.
[Source: New Program; City Staff]
(MPSP)
CS-3.1, CS-3.2, CS-3.6, CS-3.7,
CS-3.8, CS-4.1, CS-4.2, CS-4.3,
CS-4.4, CS-4.5, CS-4.6, CS-4.7,
CS-4.8, CS-4.9, CS-4.10, CS-
4.13 Fire City Manager 2017-2019 (Annual) Ongoing
HFD completes its Annual Report by the end of the first quarter of each calendar year. To enhance accessibility, the report is distributed through various internal City communication channels.
In 2021, HFD launched a public survey as part of a community- driven strategic planning process. This initiative aims to ensure that the Department's goals align with the expectations and needs of the community. Efforts to finalize and implement this strategic plan are ongoing.
CS-8: Center for Public Safety
Excellence Program
8. Center for Public Safety
Excellence Program. The City shall
initiate and complete the
accreditation process for the Center
of Public Safety Excellence to
evaluate and enhance fire and
emergency medical services within
the city. [Source: New Program; City
Staff] (MPSP) CS-4.15 Fire City Manager 2014-2016 Partially complete.
In 2024, pursuit of this accreditation was temporarily put on hold in the transition to the interim Fire Chief. Efforts to complete this accreditation are being renewed and the department will pursue deterring the Standards of Cover in CY25, a critical element in the accreditation process.
9. Police and Fire Impact Fees. The
City shall prepare a Development
Impact Fee Feasibility Study and
Nexus Report to assess the potential
for establishing development impact
fees for police and fire services.
Based on the findings of the
Feasibility Study and Nexus Report
and direction from the City Council,
the City may prepare and adopt an
impact fee ordinance for police
and/or fire services. [Source: New
Program; City Staff] (RDR/FB) CS-2.14, CS-4.12 Finance Police, Fire, City Manager,
Development Services
2014-2016 Not started
This program may need to be reevaluated to determine if it is feasible and/or still a desired approach.
CS-10: Disaster Awareness and
Emergency Preparedness Program
10. Disaster Awareness and
Emergency Preparedness
Program.
The City shall prepare a
comprehensive update of its disaster
awareness and emergency
preparedness program. [Source: New
Program; City Staff] (MPSP)
CS-5.1, CS-5.2, CS-5.3, CS-5.4,
CS-5.5, CS-5.6, HAZ-3.5
Fire
Police, City Manager,
Library and Community
Services
2014-2016 Partially complete.
In 2021, the process to update the City’s Local Hazard Mitigation Plan (LHMP) was initiated. By 2023, the updated plan was completed and approved by both City Council and the CA Office of Emergency Services. This updated plan is now known as the Local Resiliency Plan (LRP), a new title reflecting Hayward’s proactive approach to resilience planning. The LRP serves as the guiding document for the City’s hazard mitigation efforts and overall resilience strategy.
In 2022 the process to update the City's Comprehensive Emergency Management Plan was started. HFD along with a consultant developed an updated Comprehensive Emergency Management Plan (CEMP), a new Shelter Plan and Debris Plan. The objective of the Enhance Community Safety (SP4,
SP5, SP6)
CS-11: Disaster Drills
11. Disaster Drills. The City shall
conduct annual disaster drills to train
City staff and test the effectiveness of
the Comprehensive Emergency
Management Plan and operational
readiness of the Emergency
Operations Center.
If necessary, the
City shall submit a report to the City
Council that provides
recommendations for follow-up
training, updates to the
Comprehensive Emergency
Management Plan, and improvements
to the Emergency Operations Center.
[Source: New Program; City Staff]
(PSR) CS-5.5, CS-5.8 Fire, Police
City Manager, Public Works
& Utilities, Public Works –
Engineering and
Transportation, Information
Technology
Annual Ongoing
In 2024, the HFD completed the final draft of the City’s Comprehensive Emergency Management Plan (CEMP), along with updates to the Shelter and Debris Plans. The goal for 2025 is to have the new CEMP approved by City Council.
In November 2023, a series of tabletop drills were conducted for the Management and Operations sections of the Emergency Operations Center (EOC). In February 2024, an in-person EOC training session was held for all City EOC members, focusing on the objectives of the EOC and the VEOCI software.
In June 2024, EOC staff participated in the county-wide emergency management drill, "Golden Eagle." During this drill, EOC members were alerted to report to the FS6 TC and setup the EOC.
In October 2024, City employees took part in the Great ShakeOut earthquake drill, enhancing their preparedness for seismic events.
Additionally, in November 2024, HFD and HPD presented training for all City employees on how to effectively respond to an active threat situation.
Enhance Community Safety (SP4,
SP5, SP6)
2 CS-12: Community Emergency
Response Reserves Program
12. Community Emergency
Response Reserves Program. The
City shall establish a volunteer
reserves program for Hayward
residents certified in Community
Emergency Response Training
(CERT).
The reserves program shall
include a regular training program
and a leadership structure to
communicate and coordinate with
volunteers during emergencies.
[Source: New Program; City Staff]
(MPSP/CSO) CS-5.4 Fire Police, City Manager 2020-2040 Ongoing In CY24 65 individuals completed the CERT training program. The CY25 agenda includes 10 sessions of ongoing training, and 2 additional cycles of introductory training opportunities for new members. CERT members are being managed through the VEOCI emergency management system and well as getting a background check through Live Scan.
Enhance Community Safety (SP4,
SP5, SP6)
CS-13: Energy Assurance Plan
13. Energy Assurance Plan. The City
shall develop and implement an
Energy Assurance Plan to ensure that
critical facilities have access to power
during emergencies and power
outages. [Source: New Program; City
Staff] (MPSP) CS-5.7
Public Works &
Utilities
Fire, Police, Development
Services, Maintenance
Services
2020-2040 Complete.
HFD purchased 10 solar-powered generators and 6 satellite phones in FY23. The generators will be used to support 112 baseline residents during public safety power shutoffs; power tents in the event of any disaster, large or small; support the continuing operations of maintenance services through disasters and will be used in emergency response drills. Council approved funding for solar generators, and communications equipment that will assist directors and public safety leadership with communicating off the grid. These efforts support the intent of the program in ensuring that critical facilities have access to power during emergencies and power outages. In FY25 HFD will purchase Starlink, a satellite internet system that provides high speed internet. This equipment will be used when cell phone towers are down during any type of emergency response.
CS-14: Mass Communication
System Update
14. Mass Communication System
Update. The City shall review and
update (as necessary) its mass
communication system (the system
for sending emergency information
and updates to the Hayward
community). [Source: New Program;
GPUTF; City Staff] (CSO) CS-5.11 Fire
Police, City Manager,
Information Technology
Ongoing Ongoing
The Fire Department implemented AC Alert, a Mass Notification System adopted county-wide. It allows Alameda County to rapidly disseminate emergency alerts to people who live, work in, or visit Alameda County or Hayward and is capable of sending alerts by voice, text and email, as well as messaging other mass notification systems, posting to social media pages, and sending FEMA (Federal Emergency Management Agency) Wireless Alerts. Hayward currently has 62,031 participants. In collaboration with the PIO, the Department initiated a campaign to engage more of the community with opting-in to AC Alert.
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