Attachment IV
Type of Protest
Letters/Concerns
Number of Protest
Letters Received City’s Response
General Protest stating “I protest
the water rates” without stating
any specific reasons. 9
A protest letter was received, and no response was issued as protests did not include any concerns that needed to be addressed.
Alleging the City is not in
compliance with Proposition 218 6
Provided information regarding the reason for the rate increase. The response also included water conservation resources to help reduce water use.
Experiencing Financial Hardship
or on Fixed Income 4
Provided information regarding the reason for the rate increase. In addition, a low-income discount application was included for water meter service charge to single-family residential customers who meet specific income qualifications. Information regarding water conservation resources was also included to help reduce water use.
Total Protest Letters Received
(As of June 2, 2025) 19