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Attachment VII
Four Items Referenced at City Planning Likely to Be Raised at City Council *In 2016, cannabis was approved by a 2-to-1 margin in Hayward. For every one voice in opposition, two voted in favor. Since 2016 the margin has increased state wide.
1.) Planning Commission Member Guarantee Inquiry
A planning commission member asked what type of guarantee we can provide regarding the 1,000,000 dollar projection.
We are so confident in our commitment that we will pay the first 12 months in advance and deposit $1 million with the city. See tab “City Revenue and Donations”
2.) Cluster Concerns
Two locations do not constitute a cluster. The city has set a minimum distance of 600 feet between operators, and the two properties in question are 730 feet apart. This meets and exceeds the criteria established and voted on by the city. See Tab “Cluster”
3.) Proximity to Kids/Karate School
Concerns about children passing by or the proximity to a karate school are significant.
Let's see what the 8 year track record and history shows us.
All dispensaries enforce stringent check-in policies, ensuring that only individuals 21 and older can enter, which eliminates this concern.
We have asked the Hayward Police Department how many calls have they had of minors attempting to get in a dispensary in the last 8 years.
The answer was Zero! We manage 24 locations from Sacramento to San Diego. There has never been a single attempt. There are just too many layers of security for this to happen. It's important to note- you will not be able to tell what this establishment is or sells from the exterior.
We will provide examples of what our establishments look like from the exterior. See tab “Police”
Regarding the karate school located in the back of the building, it's important to note that the state does not classify a karate school or even a Chuck E. Cheese as a sensitive use. This is because these facilities are either mixed-use, where adults also use the space or minors are accompanied by adults. If the city requests, we can add a barrier fence between the two businesses to separate the walkway.
In the city of Riverbank, a similar concern was raised about a karate school’s proximity to a dispensary. At the time, we did not have the support of the karate school owner during the city council meeting. However, here in Hayward, we have a signed letter of support from the karate school owner. In 2017, there were many unknowns, leading to theoretical concerns. Eight years later, nearly every city has either looked into or increased their number of dispensaries, and none have repealed their ordinances. This speaks volumes about the validity of those initial theoretical concerns. See tab “Karate and Neighboring Businesses” Today, we have letters of recommendation from city council members, mayors, police chiefs, and even neighboring businesses that once opposed dispensaries. This reflects our commitment to community safety and responsibility. See tab “City Leaders”
Additionally, at the request of law enforcement in the cities where we operate, we have invested hundreds of thousands of dollars in private investigation work. Unlike dispensaries, which have multiple layers of security to prevent minors from entering, smoke shops have been notorious for selling untested, unregulated, and often synthetically laced cannabis and mushrooms. These shops sell items like baseball caps, backpacks, soda, and chips, and candy that lure minors.
Currently, Hayward has 15 smoke shops and growing. See tab “Smoke Shops”
A contributing factor to the ongoing growth of Smoke Shops is the lack of options in Hayward, which has only one boutique cannabis shop in the city and one in the county. A 15,000 square foot concept, similar to Total Wine & More, could significantly curb the growth of smoke shops.
4.) Parking
This facility has more parking than Cookies, which was approved by the city in downtown Hayward, and more than Garden of Eden, approved by the county. We own 14 locations and manage another 10, totaling 24 operations. Parking is managed by adding staff and running promotions on slower days. For example, if Mondays and Tuesdays are slower between 10 a.m. and 2 p.m., we could run sales during those times to reduce traffic during peak hours.
This facility has more parking than both Cookies and Garden of Eden. Of the 24 locations we manage, several have less parking than a former Walgreens, yet they operate successfully. On average, a Walgreens sees more traffic, and the time spent by shoppers or pharmacy customers exceeds the transaction time of a cannabis customer.
Parking at this location is not a concern.
Now that all four concerns have been addressed, the only remaining issue is the "not in my backyard" (NIMBY) crowd, which to some degree is fueled by Cookies and Garden of Eden, both of which were represented at the city planning meeting.
It’s not uncommon for boutique operators to rally opposition. After all, who would want to compete with a 15,000-square-foot concept similar to Total Wine & More? Our operation will significantly increase city revenue, has a proven record of contributing to local charities, and employs more people. One only needs to visit a website like Weedmaps to see that our pricing is, on average, 30 to 50% lower than both Cookies and Garden of Eden.
We understand the opposition; however, they are protecting their own interests, not the community’s.
As for legitimate NIMBY concerns, these could be raised about any location in Hayward, and opposition would likely exist regardless of the site. The city invested significant time in creating a mapping tool that eliminates 99% of potential locations in Hayward. This tool is still in use today.
When you factor in properties with bank loans, which further disqualifies an astronomical amount of locations, and then account for landlords, property managers, and CCRs who refuse to lease to dispensaries, only a handful of locations remain. This is before even considering setbacks, sensitive use areas, or parking requirements.
This explains why, despite the city approving three dispensary locations, eight years later, Hayward still has only one.
Hayward residents approved cannabis by a 2-to-1 margin, and since 2016, statewide support has grown even further. This means for every opposing voice, there are at least two supporting voices. See tab “2 to 1”
Before selecting the former Walgreens, our group evaluated every available location using the city’s mapping tool. A couple of weeks ago, we printed all available LoopNet retail listings and ran them through the mapping tool again. The results, included in the attached binder, show that no other available property meets the city’s approval criteria. See tab “Properties”
The former Walgreens meets all the criteria established by the city.
The city of Hayward voted to approve cannabis by a two-to-one margin in 2016. Today, the city has only one operation, Cookies, which operates as a monopoly, setting high prices and offering residents limited selection or options. As a result, Hayward residents are left with 15 smoke shops for alternatives.
We are here with a proven track record supported by evidence, tax contributions, and letters of recommendation from city council members, mayors, police chiefs and neighboring businesses who once opposed us. We are making a significant investment in the community by selecting a high-value building.
We are asking for a chance—a one-year commitment during which we will earn your trust and prove our value to the community.
Unlike other businesses, the city can revoke our license by contacting the Department of Cannabis Control, which would immediately trigger an investigation. The city can pull the license for any violation or choose not to renew it after one year.
We are asking for a short-term opportunity to prove ourselves to the council and the community.
By every metric set forth in the ordinance, we have exceeded what Cookies or Garden of Eden brought to the table. Comments heard from City Staff and city police show they are in support of us and of this location.
We are here asking for your vote. See tab “Letters of Support”
City Revenue
Letters of
Charitable
Donations
The Stanislaus County Sheriff’s K9 Association would like to formally thank Flavors at 2213 Patterson Rd, Riverbank for you for your generous donation to our retired K9 partners.
Our retired K9’s dedicated their lives to serve and protect our community. Your continuous support throughout the year assists with costly medical bills which are needed most after retirement.
Medical treatment after retirement is the responsibility of the SSK9 Association. Our reliable community partnership ensures our retired K9’s will get to enjoy a healthy, happy, comfortable life.
In Dogs We Trust,
SSK9 Association Board
Pete Feurtado Sr.
Founder
Big Petes Beach Cleanup
158 Rankin St
Santa Cruz, CA 95060
[email protected]
831-239-1093
September 4, 2024
To Whom It May Concern,
We are pleased to con
firm that SC Flavors will be participating in the upcoming Big Petes beach cleanup event on Saturday, September 14, 2024. Our team is committed to contributing to the preservation and cleanliness of our local beaches, and we look forward to joining other volunteers in this important effort.
Our participation in this event underscores our dedication to environmental sustainability and community engagement. We believe that by working together, we can make a signi
ficant impact on the health and beauty of our coastal areas.
Please feel free to contact us if you need any further information or assistance.
Sincerely,
Pete Feurtado Sr.
Founder
qdi'i:ifiEs
Board of Directors
Richard D. O'Brien
President
John B. Anderson
Vice President
Rich Ulm
Secreta ry
Brian Baker
Treasu rer
Khat Andersen
Board Member
Dylan Bernardi
Board Member
Hope Cook
Board Member
Nora Guzman
Board Member
Mark Herbst
Board Member
lvey Mayol
Board Member
Brad Post
Board Member
Ted Rosen D.C.
Board Member
Cathy Mendoza
Executive Director
1 129 Bth St. Suite 101
Modesto, CA 95354
209.524.3s36
209.524.1205fax
www.societyfordisabilities.org
luly 24,2023
Flavors Cannabis Dispensary
22L3 Patterson Road
Riverbank, CA 95367
Dear Friends:
T'hank you for your past support of Society for disAbilities - your gifts help us survive and thrive! With your help, we continue to serve people with disABILITIES through our unique and exciting adapted recreational sports programs!
Our Medical Equipment Loan Closet is important and unique - we loan out over 1500 pieces of equipment each year! We currently have a waiting list for several pieces of equipment. With your support, we can put wheelchairs and other equipment in the hands of those who need us mostl
Even in the heart of the pandemic we were able to keep serving clients, due to the generosity of donors like youl We never shut our doors or laid off employees and we remained a source of equipment and resources for the disabled in our community.
Thankfully, our programs are open againl Currently, Adapted Bowling and Adapted Water Ski are in operation and well-attended. Miracle League Baseball starts again in September and we are conducting Bike Camp right now! Further down the road, we are adding golf, soccer, art and music to our menu - the lives of our clients are more fulfilling due to the experiences we provide! We have gratefully appreciated your generous support in the past - it makes a difference to those we servel We invite you to continue your investment as our partner with a gift of an amount you see fit. An award of any amount will be greatly appreciated and will help us in our quest to serve.
I look forward to hearing from you!
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Cathy Mendoz
2000 West Olive Ave - Merced, CA 95348 (209) 726-3663 www.mmcfb.org
January 6, 2023
Bluefire of Merced
1975 W Olive Ave,
Merced, CA 95348
Bluefire Management & Staff:
On behalf of the Merced County Food Bank, our staff, board, and the community we serve, I would like to thank you for your generous donatio ns in 2021 and 2022. Your financial donations and your donation of the van has enabled us to provide more food services in our community for low- income people who are food insecure.
Each month the Merced County Food Bank and our nearly 100 non -profit partner agencies who service the public, provide food and food resource assistance to nearly 20,000 people in the community. This is an ongoing significant challenge for all of us, and we are only able to accomplish this level of service as a result of partnerships with local businesses, people, and institutions.
We appreciate your commitment to address food insecurity in the communities you serve, and we are thankful to have you in the trenches with us as we fight hunger together.
Your financial donations allowed us to purchase over 20,000 pounds of nutritious food last year.
In addition, the donated van will allow our partner agencies to pick up food at the food bank provide distributions in areas that were previously not being services due to transportation challenges.
As we move forward this year, it looks like things are going to be a little more expensive than last year, and the need for our services will continue to grow. However, though your support and the support of the community, we will continue to be there to provide assistance to all those suffering from hunger; especially our low-income children and seniors on fixed income.
Once again, thank you for your generous donation. We appreciate your support and are very thankful to have you in the community, as well as your help fulfilling our mission.
Sincerely,
Bill Gibbs
Executive Director
FEIN# 80-0093563
6707 Third Street, Riverbank, CA 95367 – 209.863.7122 – www.riverbank.org
April 7th, 2022
To: Flavors Cannabis Dispensary
The City is celebrating its 100th anniversary from the date of its incorporation on August 23, 2022 and all year long!
This once in a lifetime event, is commanding of a grandiose celebration. In collaboration with our Centennial Committee, Riverbank Historical Society, and our Community partners we are looking forward to celebrate “100 years of Action” with some of the following events:
Centennial Gala Dinner on March 5th
Founder’s Day Carnival on April 30th
“No Dance” Picnic & Car Show on June 25th
Centennial Celebration on August 20th
Centennial Historical Calendars, Centennial Art Mural and other mini events throughout the 2022 year.
As a valued local business and community leader, we are extremely thankful for your generous donation and support towards this Centennial Celebration.
Your donation as a sponsor will help ensure that our Centennial Celebration is a memorable year full of fun events for our Riverbank Families and Community.
THANK YOU FOR YOU DONATION!
Best,
Gaby Hernandez
Centennial Celebration Coordinator
The Riverbank Historical Society is a 501-C-3 non-profit organization. Our nonprofit number is 77-0377145 and the City of Riverbank Tax Id Number 94-6000407
The Stanislaus County Sheriff’s K9 Association would like to thank Phenos at 1234 McHenry Ave, Modesto for your generous donation to our retired K9 partners. With your donation, our retired K9’s will get to enjoy a healthy, happy, comfortable life.
In Dogs We Trust,
SSK9 Association Board
The Stanislaus County Sheriff’s K9 Association would like to thank Patient Care First at 1442 Angie Ave, Modesto for your generous donation to our retired K9 partners.
With your donation, our retired K9’s will get to enjoy a healthy, happy, comfortable life.
In Dogs We Trust,
SSK9 Association Board
The Stanislaus County Sheriff’s K9 Association would like to thank Flavors at 2213 Patterson Rd, Riverbank for you for your generous donation to our retired K9 partners.
With your donation, our retired K9’s will get to enjoy a healthy, happy, comfortable life.
In Dogs We Trust,
SSK9 Association Board
The Stanislaus County Sheriff’s K9 Association would like to thank the Fire House at 1601 W. Main Street, Turlock for your generous donation to our retired K9 partners.
With your donation, our retired K9’s will get to enjoy a healthy, happy, comfortable life.
In Dogs We Trust,
SSK9 Association Board
March 23, 2022
Dear City Leaders,
The Parks and Recreation Department within the City of Riverbank has benefited a great deal from Flavors continued generosity in support of our annual Cheese & Wine Festival, our Summer Concert Series and events hosted by our Historical Society.
The company can be counted on to contribute to the community and has established a strong relationship with our department as well as other City departments.
This group is friendly and supportive and a real asset to our community. If you have any further questions regarding Flavors and the benefits, we have received from them, I can be reached at 209-863- 7140 or by email at [email protected]
.
Sincerely,
Sue Fitzpatrick
Director of Parks and Recreation
March 22, 2022
Tasha Parra
Phenos Collective, Inc
1234 McHenry Ave, Suite C
Modesto, CA 95350
Dear Tasha:
I want to thank you for your generous contribution of $15,000.00 to the Fresno Chamber of Commerce in 2021.
Your contribution helps us provide needed education and informational support for area businesses and community members in the Greater Fresno County area.
Sincerely,
Lisa Walzem
Financial Manager
Fresno Chamber of Commerce
Forward Fresno Foundation
Donation Date Amount
April 7, 2021 $ 15,000.00
Fresno Chamber of Commerce is a 501(c)(6) organization. Tax ID # 94-0489640 Please save this receipt for tax purposes.
NAACP MODESTO/STANISLAUS BRANCH • UNIT 1048
P. O. BOX 181 • MODESTO , CA 95353 • (209) 896-9196
WWW.NAACPMODESTO STANISLAUS .ORG • NAACPMODESTO STANISLAUS @GMAIL.COM .
March 9, 2022
Phenos Collective, Inc
1234 McHenry Ave. Ste C
Modesto, CA 95350
Dear Phenos Collective,
On behalf of the Modesto/Stanislaus NAACP, its Executive Committee, and members, I am writing to thank you for your $5000 donation to our local organization. The funds will be used to support equity and social justice cannabis initiatives in Stanislaus County.
The mission of the NAACP is to ensure the political, educational, social, and economic equality of all citizens. It is our goal to assist Stanislaus County residents who have been negatively impacted by the War on Drugs with training, mentorship, and business opportunities that will assist under-represented populations with entrepreneurial opportunities in the legal cannabis industry.
We look forward to furthering alliances and partnerships with Phenos Collective Inc. that will collectively serve our community for the greater good. Thanks again for your generous donation.
Sincerely,
Wendy Byrd
President
March 2, 2022
The Premier Group
Patient Care First
1442 Angie Ave
Modesto, Ca 95351
Re: Your Donation in the amount of $2,900 on December 31, 2021
Dear Patient Care First,
On behalf of Ray Of Hope Children's Services, I would like to thank you for your very generous donation to our organization. As these times have been challenging for many of us, it has been even more so for children living in crisis situations and poverty. Without the support of companies like yours we could not meet the needs of these innocent children.
Ray of Hope feeds, clothes, provides school support and a Babies In Crisis program for children living in poverty or in crisis from such things as Domestic Violence, Untreated Mental Health of Parents,Sexual Assault and Homelessness. We clothe and provide basic human needs and programs for over 2000 children annually.
It is our privilege to serve these kids and with the most humble heart we thank you for this donation. With the continued support of community members such as Patient Care First means Together, we are giving kids the opportunity to thrive! We support the city awarding The Premier Group with an additional location to better service our community. Their charitable contributions represent a true investment in the community and delivery on their promise to GIVE BACK!
With sincere gratitude,
Laura Saunders
CEO
Ray Of Hope Children's Services
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F-lavors
Pacafi. Inc.
1234 McHenr,v AvenLre, Sr-rite C
Modesto CA 95350
Dear Friends.
Thank yolr fbr your generous donation of $2000 to Society fbr disABILITIES! As a 100% privately funded non-profit organization. proceeds of this donation help ensr"rre the continuation o1'ollr lrany programs and services to children and adults with diverse abilities. We are so thankful fbr yor"rr sr,rpport! Your donation helps kids like Emilio who is physically disabled. His mom Guillermina brought hirn to a Society fbr disABILITIES skating event even thoLrgh she r,vas hesitant. In a message Guillennina rvrote. "Thank you for putting on the skating event! It was so much fun and all the kids seemed so happy! I truly appreciate you guys. I've always been too afraid to take ollr son skating as he is physically impaired. Watching him skate. I saw hor,v happy this rnade him and I'd like to sign him up for Winter Snow Skiing. This event gave me the push we needed to try ner.v activities and not restrict him due to our own fbars."
We also operate the largest Durable Medical Equipment loan closet in Northern Califbrnia, providing medical equiprnent fbr those experiencing a temporary or permanent disability. Additionally, we provide recreational activities such as Adapted Bicycle Camp. Bowling, Miracle League Baseball. Day on the Farm. our Annual Special Needs Prom. and Adapted Water & Winter skiing.
Since 1 947 - we have been meeting the needs of those with disabilities in our community. Your generous sllpport will help to continue this in'rporlant work.
With Sincere Gratitude.
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ILCathy Mend{za
Executive Director
The Stanislaus County Sheriff’s K9 Association would like to formally thank Flavors at 2213 Patterson Rd, Riverbank for you for your generous donation to our retired K9 partners.
Our retired K9’s dedicated their lives to serve and protect our community. Your continuous support throughout the year assists with costly medical bills which are needed most after retirement.
Medical treatment after retirement is the responsibility of the SSK9 Association. Our reliable community partnership ensures our retired K9’s will get to enjoy a healthy, happy, comfortable life.
In Dogs We Trust,
SSK9 Association Board
Central California Assyrian Student and Youth Association 285 Wiley Ct
Turlock, California, USA 95382
1,6s. 911912021
Thank you for your contribution of $350 to our organization' Your entire donation is tax-deductible.
your contribution will be used 6o. Assyrian Basketball 2021 season As a reminder, our organization, Central California Assyrian Student and Youth Association ICCASYA), is an Assyrian student/youlh organization centered in the Turlock/Modesto area of California' This area has a sizable population of diaspora-dwelling Assyrians and CCASYA's goals include uniting our community's young Assyrians, *orking to preserve ine assyrian culture, advancing the status of Assyrians within the community, promoting higher education and communiry service, and representing the young Assyrians of Central California on a national and international level' Your support is highly appreciatedl
Feel free to contact ccASYA ifyou have any questions or concerns.
Sincerely,
Urhay Ishaya
President, CCASYA
Central California Assyrian Student and Youth Association (CCASYA) is an exempt organization as described in Section 50L[cx3) of the Internal Revenue code of the United States of America' EIN # 81-5479450
THIS LETTER WILL SERVE AS YOUR RECEIPT
Cont4gt Information:
[email protected]
wwrv -facebook.com/CCASYA
Instagram @CCASYA209
Twiuer @CCASYA2O9
CCISYA
aLqh, ln,,Dear
February 18, 2021
The Premier Group
Attn: Tasha Parra
To Whom it may Concern,
On behalf of the staff and board of directors of Society for disABILITIES, we would like to express our deep appreciation for The Premier Group, Phenos and Flavors and the generous donations they have given over the years. Their support is an expression of a caring spirit and represents an investment in the future of our community. Their continued donations help us to make an impact on the most critical needs facing the disabled in our community.
All cannabis businesses made promises to make charitable contribution to organizations in the City. The Premier Group has been a consistent donor; their gifts exceeded $23,000 over the last five years, proving they’ve delivered on their promise to give back. Thanks to the generosity and support of community members like them, we are able to continue enhancing the lives of people with disabilities!
Their support helps kids like Emilio who is physically disabled. His mom Guillermina brought him to a Society for disABILITIES skating event even though she was hesitant. Later, Guillermina wrote, “Thank you for putting on the skating event! It was so much fun and the kids seemed so happy! I truly appreciate you guys. I’ve always been afraid to take our son skating as he is physically impaired. Watching him skate, I saw how happy this made him and I’d like to sign him up for Winter Snow Skiing. This event gave me the push we needed to try new activities and not restrict him due to our own fears.”
The Premier Group is making a difference in the lives of community members who need it most! We wou ld support the City awarding The P remier Group an additional location – we are confident in their ability to invest in our community as promised.
With Sincere Gratitude,
Cathy Mendoza
Executive Director
The Internal Revenue Service no longer accepts your canceled check or credit card receipt as proof of a charitable contribution. If your gift exceeds $250, please keep this letter as a receipt of your gift and notice that no goods or services were exchanged for your support. Our Federal Tax ID Number is 94-1279804.
02/23/22
Yezmene Fullilove
Social Media and Events Manager
Phenos Cannabis Dispensary
Please allow this letter to serve as verification that Yezmene has completed volunteer hours on the following dates with Love Modesto.
Any questions you may have, please let me know.
Sarah Kashefi, Event Coordinator
Love Modesto • 909 14th Street • Modesto, CA 95354
LoveModesto.com • 209-499-0757• [email protected] Beautify Modesto Parks (Gold) April 13, 2019 8:00 AM - 12:30 PM
Beautify Modesto Parks (Gold) October 3,
2020
8:00 AM - 12:30
PM
Children's Book Drive (Gold) October 3,
2020
8:00 AM - 12:30
PM
Conant Place Senior Apartments (Silver) October 3,
2020
8:00 AM - 12:30
PM
Beautify McHenry Avenue (Gold) April 24, 2021 8:00 AM - 12:30 PM
Clean Up Modesto (Gold) October 9,
2021
8:00 AM - 12:30
PM
Beautify McHenry Avenue (Gold) April 30, 2022 8:00 AM - 12:30 PM
February 22, 2022
To Whom It May Concern,
The Premier Group volunteered the Annual Celebration of Lights Holiday Parade on December 7, 2019. This event is hosted by the City of Modesto Parks, Recreation and Neighborhoods Department in downtown Modesto. The Premier Group assisted with maintaining road closures and closing/monitoring barricades for the duration of the event.
If you have any questions please feel free to contact me at (209) 577-5450 or [email protected]
Sincerely,
Stephanie Navarro
V olunteer Coordinator
City of Modesto
Parks, Recreation, & Neighborhoods
C L U S T E R
HAYWARD, CA
21463 FOOTHILL BLVD
21463 Foothill Blvd is 730ft from Garden of Eden. These two properties are separated by 8 buildings
730 ft
REDWOOD CITY, CA
Embarc Dispensary is 536ft away from MMD
Dispensary, located on the same road
REDWOOD CITY, CA
Airfield Supply Dispensary and Flor Dispensary are 1,058 ft apart.
COSTA MESA, CA
South Coast Safe Access Dispensary and 420 Central Dispensary are 124 ft apart.
SANTA ANA, CA
Evergreen Dispensary and Tropicanna Dispensary are 322 ft apart.
SANTA ANA, CA
Mr. Nice Guy Dispensary and Eaze Dispensary are 604 ft apart.
EUREKA, CA
MOCA Dispensary and Humboldt Nation Dispensary are 64 ft apart.
EUREKA, CA
Ecocann Dispensary and Proper Wellness Center dispensary are 339 ft apart.
EUREKA, CA
MOCA Dispensary and Ecocann Dispensary are 743 ft apart.
EUREKA, CA
MOCA Dispensary and Mr. Humboldt dispensary are 719 ft apart.
OAKLAND, CA
STIIIZY Dispensary and Urbana Dispensary are 584 ft apart.
OAKLAND, CA
ECO Dispensary and Urbana Dispensary are 948 ft apart.
FRESNO, CA
Higher Level Dispensary and Embarc Dispensary are 1,217 ft apart.
FARMERSVILLE, CA
Token Farms Dispensary and Valley Pure Dispensary are 156 ft apart.
TULARE, CA
Token Farms Dispensary and Valley Pure Dispensary are 335 ft apart.
COSTA MESA, CA
Catalyst Dispensary and 420 Native Garden Dispensary are 137 ft apart.
STANTON, CA
Kannabis Works Dispensary and Haven Dispensary are 119 ft apart.
STANTON, CA
Culture Cannabis Club Dispensary and Catalyst Dispensary are 268 ft apart.
108
COMMUNITY BENEFITS AND INVESTMENTS PLAN
PAID VOLUNTEER HOURS FOR EMPLOYEES FOSTER COMMUNITY INVOLVEMENT Furthermore, our team members have dedicated hundreds of hours to volunteering their which we operate.
Love Modesto, an essential community-building organization in the city, that fosters the emphasis on the "My M odesto" montra the city so proudly boasts. For us, this falls under the broader "Love" umbrella. Although we have supported Love organizations in multiple surrounding cities, Love Modesto is particularly relevant to our spirit of community engagement. The organization's mission is to "inspire our community to love each other through connecting, participating, giving, and serving."
Love Modesto 's initiatives align with our commitment to positively impact the community we serve.
demonstrates our dedication to giving back. As our liaison, Yezmene Fullilove so eloquently stated, "It was a great experience to be a part of, and we can't wait for the next opportunity to prove our dedication to the cities we live in." Our partnership with Love Manteca allows us to contribute to a
P O L I C E
3439 Brookside Road Suite 104 Stockton, CA 95219 I drivonconsulting.com P. (209) 636-4856 I F. (209) 940-2965
Memorandum Re: No Record of Youth Access to Cannabis Facilities in Hayward October 16, 2025
To Whom it May Concern:
On September 25, 2025 the City of Hayward conducted a public hearing before the Hayward Planning Commission hearing regarding a Conditional Use Permit Application [No.
UP-25-0011] by Gream Enterprises, Inc. (DBA Phenos Hayward) for the establishment of a commercial cannabis retail dispensary proposed for operation in a vacant tenant space located at 21463 Foothill Blvd.
During this hearing, serious concerns regarding potential youth access to the facility were raised, notwithstanding no evidence of similar instances of the same having been presented as to the City's sole existing, established, and operational cannabis retail storefront, 'Cookies', which is located at I 004 B Street.
Additionally, due to the lack of any incidence of the same ever occurring at any of the 14 existing cannabis storefronts owned and operated by my client, Angilbert Sarkis, Co-Owner of Gream Enterprises, Inc., on October 14, 2024 I submitted an inquiry to City of Hayward Senior Planner Steve Kowalski inquiring whether the City had any record whatsoever of youth accessing the Cookies store during its time in operation in the City.
This inquiry was referred to Detective Gabrielle Wright, whose responsibilities in the Hayward Police Department include approving security measures and monitoring regulatory and legal compliance with the City's relevant laws and regulatory ordinance with respect to the operation of cannabis facilities in the City. Her October 15, 2025 response to this inquiry as advanced by Mr. Kowalski in relevant part was as follows:
" ... in doing an initial search, there does not appear to be any kind of complaint generated for accessing Cookies ... "
This aligns with the operational track record and experience of Mr. Sarkis, as well as industry wide practice, that youth access to licensed, regulated cannabis facilities is virtually impossible and non-existent in practice.
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Angilbert Sarkis
RIVERBANK- You would
never know the business
being conducted by looking
at the outside of the building
MODESTO- You would
never know the business
being conducted by looking
at the outside of the building
TRACY- You would
never know the business
being conducted by looking
at the outside of the building
SECURITY PLAN
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INTRODUCTION TO COLLABORATION OF
SECURITY PROFESSIONALS
Danny Ziya , director of Knight
Video Surveillance Group, with
over 26 years of experience in law
enforcement and security. Danny
began his security career shortly
after leaving law enforcement to
pursue business. His first venture, CrimeTek
Security Services, was founded in 1999. In 2010,
he founded Knight Surveillance Group, which
has territory in Arizona, Texas, California, and
Nevada. Knight Surveillance Group, INC. is a real-
time video surveillance company. Knight currently
secures the property through the lenses of video
surveillance cameras in real-time.
Michael Pleasant, owner of Next
Level Protection, provides armed
guard services for on-site protection,
deterring unlawful activities, and
enforcing security procedures.
Next Level Protection has extensive
experience in providing security services.
Robert Caine, owner of Nor-Cal
Security & Low Voltage Services,
oversees the 24 hour monitoring
of panic buttons, fire suppression
devices, and burglar alarm systems.
Our company’s objective is to establish
multiple tiers of safeguarding measures,
rendering any perceived weaknesses in our
operations seemingly insurmountable to
potential criminals.
1. INDUSTRY LEADING SECURITY
PROFESSIONALS
Tasha Parra , serves as the Compliance and
Licensing Director for our network of cannabis
companies, a role that includes overseeing all
security protocols and actively monitoring security
cameras at all times. In line with her position, she
attends any and all compliance visits with police,
fire, and local and state authorities, including the
Department of Cannabis Control (DCC). Ms. Parra
is also listed as the primary contact with DCC to
oversee all compliance matters.
As the primary liaison for law enforcement and
emergency services, Tasha serves as a vital
communication link between Mr. Sarkis and the
integrated security team. Holding a degree in
Administration of Law Enforcement, Ms. Parra
brings over two decades of Retail Management
expertise to her role. For the past seven years,
she has been devoted to the cannabis industry
within our organization, consistently honing her
proficiency in security and regulatory compliance.
Bert Sarkis, owner of 11+ California cannabis
companies with over $200 million in annual
revenue, has built a solid reputation for mastering
every aspect of dispensary security. As the
mastermind behind the company’s security
protocols, he has established a comprehensive
and robust framework that ensures the safety and
compliance of each of his businesses.
His dedication to security stems from his wealth of
experience in the industry, refining and perfecting
the procedures to create a truly unparalleled
security plan. Under Sarkis’ guidance, the entire
security operation is a testament to his expertise
and commitment, offering assurance to the
community that the highest level of protection is
in place.
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• 24 hour Armed Guard services
provided by Next Level
Protection
• 24 hour off site surveillance
controlled by Knight Video
Surveillance Group
• 24 hour real-time alarm system
monitored by Nor-Cal Security
& Low Voltage Services
Mr. Sarkis actively contributes to the safety and security of our group of cannabis businesses on a daily basis . He oversees customer traffic flow, parking lot patterns, employee interactions, and security staff engagement. With a customized monitoring setup at three separate locations, Bert maintains a bird's eye view of each site, allowing him to simultaneously keep track of all essential security aspects.
Together, these essential security
professionals provide each of our locations
with industry-leading security services.
Together, these essential security professionals
provide each of our locations with industry-
leading security services.
Through direct communication between Tasha
Parra and the owners Bert Sarkis, Esther Lopez
and the proprietors of each of the three tiers of
security systems, our security procedures are
continuously reviewed and updated. Monthly
security meetings are held with the Security
Team to review and assess new matters and/or
operational procedures. To maintain its status as
the industry leader in dispensary safety, Mr. Sarkis
is constantly working to enhance security at all of
its stores. These are ongoing collaborations; as a
result of technological and organizational growth,
the range of security procedures we implement
is expanding all the time. Our dedication to
maintaining our position as the undisputed leader
in the dispensary security industry has resulted
in the development of a three-tiered security
system.
We are proud of the protocols we have established through these collaborations; our commitment to cutting-edge technology and stringent safety protocols are often cited as examples of our success. We have had numerous instances of unrelated crimes in our communities being solved thanks to the use of footage from our camera systems by law enforcement. Each and every time law enforcement has visited one of our facilities, they have been thoroughly impressed by our comprehensive security measures.
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ACCESS/ VISITOR CONTROL
Public access areas within our establishment,
such as the lobby, reception check-in area, and
retail store floor, are safeguarded by strict access
protocols. Access shall be granted after presenting
an accepted and verified form of identification,
which is then entered into our secure electronic
patient database, powered by IndicaOnline. This
ensures a safe and controlled environment within
our facility.
To maintain a secure and professional environment,
Brand Ambassadors conducting demonstration
presentations in the retail area are required to
register as vendors and provide their company
ID badge. This badge is linked to their patient
profile, and their visit is recorded digitally through
IndicaOnline. Additionally, Brand Ambassadors are
logged on the “limited access log” and provided
“visitor badges” during their time on the premises.
Vendors are granted access solely to the lobby
and sales floor. All Brand Ambassadors must be
over 21 years of age, and it is our strict policy that
no free cannabis products will be distributed by
vendors or staff at any time.
In the event that a customer or patient is denied
entry to our facilities or a sale, the incident is
meticulously logged into the IndicaOnline patient
database, detailing the specific circumstances.
Our software features a “blacklist” function to
ban individuals from our facility based on their
behavior. IndicaOnline promptly notifies patient-
intake personnel of the blacklisted individual and
the reason for their ban. The general manager
and security personnel report to the lobby, where
the patient or customer is then denied access to
the retail floor and asked to leave the premises.
LIMITED ACCESS AREAS
Designated general access areas within our facility
include the lobby, reception, restrooms, and
non-cannabis storage spaces. All other areas are
classified as “limited access,” where only personnel
with proper security badges and prior knowledge
of security access keycodes are granted entry.
“Limited Access” refers to any area where cannabis
or cannabis products are stored.
LIMITED ACCESS LOG
Furthermore, any non-personnel individuals
entering limited access areas, such as repair
personnel, contractors, or alarm company
employees, will be documented in the “Limited
Access Log.” This log records the date, name,
time in/out, reason for visit, and company
affiliation. All visitors must present identification
and be confirmed to be over 21 years of age. The
“Limited Access Log” will be made available to the
city manager, police chief, or their designees upon
request. These visitors will be provided a “Visitor
Badge” to wear while on the premises and must
be accompanied by an authorized employee with
access to the necessary areas. Security personnel
or receptionists will complete the limited access
logs after verifying the visitor’s age identification.
OUTSIDE BUSINESS HOURS SECURE
ACCESS FOR ENTRANCE/EXIT DOORS AND
WINDOWS
Every access point is secured with a five-pin
locking mechanism and two entry-locking security
bars (burglary resistant). Every access point is
secured with a heavy-duty commercial roll-up
door that is closed and secured with commercial
grade locks during non-operational hours to deter
possible break-in attempts. All windows and doors
are covered on the inside with our proprietary
steel security mesh and externally with a graffiti
film that protects the glass from being broken
or scratched. High-intensity lighting is installed
around the entire premises for adequate visuals
by security personnel and on recorded video
footage.
2. OPERATIONAL SECURITY OVERVIEW
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count vs. perpetual inventory. Any discrepancies
are investigated and reported to the inventory
manager. All inventory
movements, records,
and discrepancies are
documented within
IndicaOnline, which
syncs with the California
Track and Trace METRC.
EMPLOYEE THEFT DETERRENCE AND
PREVENTION
All Phenos staff shall be well-informed of our zero-
tolerance policy regarding theft. Any evidence of
theft will result in immediate termination, and
we will alert authorities of its occurrence. All
employees, regardless of position, are required to
submit to a search upon entering and exiting the
facility. Security guards are responsible for swift
and effective searches and report over the two-
way radio on the clearance of every employee.
CLEAR BAG POLICY
All employees’ bags and
pockets are checked each and
every time they enter or exit
the building or the retail floor
by a third-party security guard
provided by Next Level Protection. Employees’
personal bags are required to be transparent
for ease of inspection as they enter and exit the
premises. Staff are not permitted to use purses
or backpacks within the building. These security
precautions are implemented to deter theft and
minimize retail inventory vulnerabilities.
STORING CANNABIS
Cannabis is stored in three places on premise,
displayed on the sales floor in display cases, in
Fireking fireproof safes, and behind passcode
lock storage rooms in the limited access areas.
Management facilitates the restocking of inventory
by entering their passcodes and bringing the
requested inventory to the sales floor.
RESTRICTED ACCESS AREAS
These areas are limited to
select managerial personnel
(regional, general, and
assistant managers) having
access to the vault and select
product storage rooms.
Those employees with
restricted access badges
are required to enter their
keycode to unlock access doors. Phenos shall keep
a current roster of employees who have access to
restricted access areas, surveillance systems, and
alarm systems. Anyone not wearing a limited or
restricted-access badge will be escorted away from
unauthorized areas by our security personnel.
BUSINESS HOUR SECURE ACCESS FOR
ENTRANCE/EXIT DOORS AND WINDOWS
Armed security guards control access to each
exterior access door during business hours
and authorize each visitor by prompting for
identification prior to being allowed building entry.
INVENTORY CONTROL AND MANAGEMENT
The inventory management portion of the
IndicaOnline software provides comprehensive
record-keeping, SKU batch numbers, pricing
and tax, shelf-location, product expiration dates,
distributor license information, detailed inventory
reports and audits, sales/customer records, tax
reports, and more. IndicaOnline provides real-
time METRC tracking, which allows us to track
inventory from the moment it arrives at the facility
to the time it leaves in a retail bag. If a package
were to ever come into question after leaving
our facility, we would have the ability to track all
products using their METRC unique identifier and
inventory integration provided by IndicaOnline.
IndicaOnline is a comprehensive inventory
reporting software system that accurately
documents the present location, amounts, and
descriptions of all cannabis and cannabis products.
Inventory audits are performed every 15 days, and
inventory reports are used to verify the physical
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FireKing® Turtle Fireproof
Safes (33 for cannabis
storage)
Specifications:
• Bolted to concrete floor
• 2,000°F Explosion
Hazard Rating
• 435 lb weight
• 30 foot UL impact rating
• ETL Electronic Media -
30 min
• Water resistant
• UL 1 hour fire rating
• Made in America
Operations:
Remain secure during business hours and locked
outside business hours
CASH HANDLING PROCEDURES
Armed security staff are informed of all cash
movements, and security staff follow very strict
guidelines to ensure cash transactions are
conducted safely and securely. Nightly closing
procedures include all movement of cash and/
or registers being done under the supervision of
armed guards. At facility closing time, the facility
is locked down while cash handling procedures
are completed. We have a zero incident record
of any security breaches regarding cash handling
procedures. Achieving $200 million in annual sales
requires us to always be diligent with our security
plans and procedures.
RECEIVING CASH
There are two ways of receiving cash during
the course of business, first is accepting money
from customers in exchange for goods. Each
employee is trained on how to verify currency
with the use of dual purpose counterfeit pens (UV
light and marker) and how to accurately count
change returned to the customer. Received cash
is immediately deposited into each cash register
3. CASH HANDLING
drawer to be counted and verified after business
hours. When cash received meets the required
threshold, it is pulled and secured for verification
behind closed doors. Minimal amounts of cash
are left in the cash register during the course of
business to minimize loss in the event of a robbery.
All employees are trained on how to use the panic
button in cash handling training.
In order to operate at the level of achieving $20
million in annual sales for each location, “change”
service are needed. Change orders are done
weekly and delivered by Sectran Armored Truck
Services. This is the secondary way of receiving
cash.
ARMORED TRANSPORTATION OF CASH
Cash deposits generated by the dispensary
are conducted by armored-car services. 21463
Foothill Blvd. will contract with Sectran Security
Inc. to provide safe
and secure cash
transportation.
Another one of our
distinct advantages
is that all of our distribution transactions are
conducted completely cash-free. All orders
that have been confirmed as delivered are then
forwarded to the accounting department to be
processed for payment. All debts are settled
through electronic funds transfers or check
payments.
We have secured access to reliable banking
services, enabling us to pay our city taxes
via check rather than cash. This approach
reduces risks tied to cash transactions for
both our business and the city.
TRACKING CASH
Each point-of-sale location has real time cash
transaction records that can be used to track and
verify transactions instantly. As part of the closing
procedures, the general manager will balance
the transaction records with actual cash receipts
and deposits and add the cash reserve amounts
on hand. All cash movements are documented
on the “safe log,” which is balanced and verified
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each morning with the Accounting Department.
The closing manager is responsible for reporting
daily sales, keeping track of cash on hand, and
accurately recording all cash movements for the
business day. Any discrepancies are reported to the
regional manager for assistance and verification.
Phenos has not had any cash shortages or thefts
reported.
To ensure our cash is counted
correctly, we employ $4000+
Cummins Allison Jetscan IFX
I100 money counters . These
counters have the most advanced
counterfeit detection in the
industry,” which utilizes sensors and analytic
software to scan and verify that each bill is real
and not counterfeit.
CASH STORAGE
Cash is secured at all times using a large, level 5
security gun safe located in the most secure area
of the building. The vault is secured by proprietary
steel mesh and reinforced walls and entryways.
Passcode entries are changed weekly to ensure
privacy and security.
Fatboy Extreme Series | Level 5 Security |
Specifications:
• 110 minute Fire Protection
• 975 lb weight
• 30 foot UL impact rating
• 12 gauge steel thickness
• Water resistant
• Made in America
• Lifetime Warranty
• Permanently secured to
floor
Operations:
Remains locked within vault at all times
SURVEILLANCE OF CASH STORAGE AND
POS LOCATIONS
All cash registers, pathways of travel for cash
transactions (sales floor to manager’s office),
areas where cash is counted (manager’s office),
and cash storage areas (restricted access area)
are all under 24 hour surveillance. At each point-
of-sale location, cameras will be installed to
capture and accurately identify the identities of
those purchasing or selling cannabis products, as
well as the entire retail sales floor.
Areas that store cannabis will be under 24 hour
camera surveillance at all times. We expect to
have approximately 50-70 video surveillance
cameras. Our Chief Technical Officer, Max Waldorf
and members of the collaborative security team
will carry out a final security walkthrough after
the entire buildout is finished. At this time, all
scope of view vulnerabilities are addressed, and
additional cameras are added to ensure a full
range of surveillance is achieved for all areas of
the premises.
POLICE DEPARTMENT NOTIFICATION
Upon discovering a significant discrepancy,
criminal activity, loss or unauthorized record
alteration, or any security breach, employees of
the cannabis business should immediately report
to their general manager. The general manager
will verify the claim and, if confirmed, promptly
prepare a detailed written report. This report,
detailing the nature of the incident and corrective
actions taken, will be sent to the Hayward Chief
of Police or their designee(s) within 24 hours of
the incident discovery, typically via phone followed
by an official email. The business will retain all
related records for transparency and potential
investigations and maintain open communication
with the Hayward Police Department.
ADDITIONAL CAMERA DETAILS
Our comprehensive security plan employs cutting
edge camera technology to ensure the safety and
security of our business, while simultaneously
maintaining a high level of operational efficiency.
The following features have been carefully
considered and integrated into our security system:
1. Continuous recording: Our cameras are
designed to record 24/7, providing round the clock
surveillance and security for our premises.
2. Infrared night vision: Equipped with advanced
infrared night vision capabilities, our cameras can
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capture clear footage even in low-light conditions,
ensuring continuous security during nighttime
hours.
3. Vandal-resistant construction: Our cameras
boast IK10 vandal-resistant ratings, which means
they are built to withstand potential acts of
vandalism, protecting the integrity of our security
system.
4. Water and dust resistance: With IP67 ratings,
our cameras are designed to resist water and dust
ingress, ensuring their functionality and durability
even in harsh environmental conditions.
5. Extensive recording capacity: Our security
system features a 90+ day recording capacity,
supported by RAID hard drive redundancy to
prevent data loss and ensure the continuous
availability of recorded footage.
6. Secure data storage: All recorded video data
is encrypted and stored within a heavy-duty,
locking network enclosure, safeguarding our
valuable security footage from unauthorized
access.
7. Comprehensive coverage: Our security system
is designed to cover at least 20 feet of each
entrance and exit, providing a wide surveillance
range to monitor and secure all access points to
our premises.
8. Parking lot surveillance: In addition to general
surveillance, our security system specifically
covers the entrance and exit of our parking lot.
9. Remote, real-time camera access will be provided
to the Hayward Chief of Police or their designee(s)
prior to opening via a document detailing RTSP
stream access procedures. By implementing this
state-of-the-art security plan, we are committed
to providing a safe and secure environment for
our business, employees, and customers, while
maintaining the highest standards of operational
efficiency.
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• Stronger than steel bars
• Serves as a barrier to prevent propelled objects/
explosives from penetrating the facility.
• Contracted by local business
6) Security Guards (licensed by BSIS)
• Provided by Next Level Protection
• A licensed, uniformed, armed guard patroling
during business hours to
manage premises, control
site access, prevent
sampling or use of product
in parking areas. Up
to three (3) additional
security personnel can beadded as necessary
during peak hours.
• Armed guards control/manage the flow of the
lobby, limited access areas, entrance and exits.
• Visual deterrent to unlawful activities
• Enforce strict “no loitering” policy
• All guards have two-way radios
• Supervise and facilitate cannabis deliveries
• Perimeter checks are performed several times
a day to inspect lighting, trash pickup, loitering
and parking enforcement.
7) Commercial Alarm System
• Professionally installed, maintained and
monitored by Nor-Cal Security & Low Voltage
Services.
• Motion Sensors to detect entry and exit from
all secure areas, perimeter
entry points and windows.
• Panic buttons (with direct
line to local lawenforcement)
on alarm panels, reception
office, dispersed across
several registers on the sales
floor, and at all premises entrances.
• Easy access to communication with the fire
station, police department, etc. in the event of
an emergency.
• Alarm-equipped cameras with strobe lights
serve as active deterrents.
The Application includes a description
of perimeter security, exterior lighting,
on-site security guards, proposed guard
hours, and their responsibilities.
PERIMETER SECURITY
1) Cement Crash Posts (Bollards)
• Heavy-duty steel posts
placed at vulnerable
points on the building
like behind large glass
windows.
• Contracted by local
business
2) Landscape Boulders
• Aesthetically pleasing
security barrier
• 6ft+ wide natural stones
placed on exterior
premises to prevent
vehicle entry
3) Security/Graffiti Film
• Installed on all exterior-facing glass
• Mitigates breakage of glass
• Prevents scratch/puncture damage to glass
• Contracted by local business
4) Heavy-Duty Commercial Grade Roll
Up doors
• Professional installed
• Provides additional layer
of protection for all
doorways
• Visual deterrent for theft
or burglary
• Contracted by local
business
5) Custom Steel Mesh Window and Door
Panels
• Bolted on inside of all exterior windows and
doors
• Custom developed to be aesthetically
appealing
4. PERIMETER SECURITY
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8) Perimeter Lighting
• High-Intensity LED Perimeter Lighting
• High-visibility 5000K, 70W 6000 Lumens
• Cover entire perimeter of building and parking
lot
• Motion-Activated “Dusk ‘till Dawn”
Our experience has enabled us to identify
and evaluate the best lighting systems; each
of our locations is equipped with perimeter
security lighting that has been proven effective.
We shall invite the police chief and/or the
director of the development service to review
and give their approval before opening to
ensure that the exterior lighting is appropriate.
ADDITIONAL SECURITY MEASURES
1) Built-in Vault Room
• Interior walls fitted with reinforced steel mesh
• Passcode entry lock
• Restricted access area
• For secure storage of cannabis products
2) Security Rooms
• One-way windows for security personnel to
discreetly observe sales floor
• Private rooms in retail area allow customers and
patients to feel protected and discourage potential
perpetrators.
3) 2-Step Identification Process
• Verification of age/Medical ID cards prior to
entry of the lobby
• Verification of identity before purchase is
initiated.
• Staff Badges must be worn at all times when on
premises
• Limited-access areas accessible only by select
staff with proper badge
4) Trilogy T2 DL2700 BHMA Grade 1
passcode door locks
• Installed on all limited-access and restricted
access doors
• Multi-digit pin entry
• Battery powered and still accessible during
power outage
5) Fire-Rated Drywall and Steel Reinforced
Studs on Interior Walls
• Fire-resistant gypsum core provides additional
fire resistance over regular panels
6) Cannabis Products on Display
• Accessible only under employee supervision in
retail sales area
• No cannabis products visible from lobby/ outside
premises
7) Posted Signage
• “Loitering Prohibited” (citing penal code),
security personnel enforce the no loitering rule
• No One Under 21 Allowed / 18+ with State
Medical Cannabis ID Card.
• City Business License, Seller’s Permit, Local and
State Licenses posted in plain view in lobby.
8) Power Backup Systems
• Two-Hour battery backup UPS on every alarm,
network, computer, and camera system.
• 3x 7000W Gas Generators
• Ensures locks remain uncompromised during a
power outage and that safe/vault rooms remain
secure.
• Backup keys to lock/unlock doors in unlikely
event of complete power loss.
ON-SITE SECURITY GUARDS AND THEIR
RESPONSIBILITIES
Our security plan ensures that a security guard(s)
will be on-site during hours of operation,
providing constant protection for the premises.
During business hours, we will deploy a licensed,
uniformed, and armed guard to oversee both the
exterior and interior of the property. This staffing
level is designed to meet the security demands
of our initial opening period. However, we will
remain flexible and responsive to fluctuations in
customer traffic, increasing the number of guards
as needed during particularly busy days or events
to maintain a safe and secure environment.
STRINGENT SECURITY PROTOCOLS
Our security guard(s) are tasked with serving as a
visible deterrent to unlawful activities, enforcing a
strict “no loitering” policy, and effectively engaging
with customers when necessary. Guard(s) must
prevent individuals from lingering on the premises
unless they are directly involved in activities related to the permitted operations of the business.
During opening and closing procedures, security
personnel accompany management to secure site
access and ensure the premises are properly secured.
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Security guard(s) oversee parking to maintain
consistent traffic flow and deter on-site
consumption. All security personnel,
receptionists, and management
staff communicate via two-way
radios throughout their shifts.
Guards are responsible for securing
site access during deliveries. During
business hours, management
coordinates with security personnel
regarding cash movements
to maintain secure coverage.
Armed guards manage the flow
within the lobby, limited access areas, entrances,
and exits. Perimeter checks are conducted several
times daily to assess lighting, trash pickup, loitering, and parking enforcement. Entrance areas remain
locked at all times, controlled by management
and security personnel. Security guard(s) monitor
individuals inside and outsidet he cannabis
business, the parking lot, and any adjacent
property under the business’s control, ensuring
that the parking lot is cleared of employees and
their vehicles 30 minutes after closing. Security
guard(s) inspect and approve identification for all
visitors, accurately log the required information
using the “Limited Access Log,” and issue a “visitor
badge” for all guests. Security personnel supervise
the movements of vendors and brand ambassadors
during sales floor demonstrations. Security logs
are audited at shift changes to ensure accuracy.
Every member of our security personnel undergoes
and successfully completes an extensive
preemployment screening process before joining
our team. This ensures they possess the necessary
qualifications, skills, and backgrounds to meet
our security services’ high standards. Additionally,
our security staff must carry valid credentials
attesting to their proficiency in weapons training
and certification, demonstrating their capability to
effectively and responsibly handle critical situations.
Moreover, our security team members are fully
licensed by the California Bureau of Security and
Investigative Services (BSIS), a regulatory agency
that enforces stringent standards for professional
security services. This licensing guarantees
that our staff operates in compliance with
state regulations and adheres to the highest
level of ethical conduct and professionalism.
By upholding these rigorous requirements, we
provide our clients with a skilled and dependable
security force that is not only well-trained but also
committed to ensuring the safety
and well-being of those they serve.
CYBER SECURITY (NETWORK SECURITY
PROTOCOLS)
At 21463 Foothill Blvd., our highest priority is
to maintain a robust and impenetrable network
infrastructure, safeguarding the integrity and
confidentiality of our data and systems. In our
unwavering dedication to fortifying cybersecurity,
we have established a meticulous inspection and
maintenance regimen for
our network, hardware,
and software components.
Leveraging state-of-the
art Ubiquiti UniFi network
equipment, we provide
a flexible networking
interface combined with an enterprise-grade,
multilayered firewall and threat management
system. This advanced technology enables
us to enforce stringent security protocols,
effectively mitigating potential risks and ensuring
the utmost protection of our digital assets.
MONTHLY INSPECTIONS AND AUDITS
(COMPLETED BY OUR IN-HOUSE TECH
SUPPORT TEAM)
We prioritize the enforcement of rigorous security
protocols through regular monthly inspections
and audits carried out by our skilled in-house tech
support team. These comprehensive evaluations
ensure that our network, hardware, and software
remain current, secure, and operating at peak
performance. During these assessments, our
technicians execute general maintenance
tasks and diligently complete an extensive
inspection checklist. This checklist encompasses
critical aspects such as equipment wear,
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lifespan percentages of printer components
and other hardware, and any requisitions for
technical supplies, including walkietalkies,
toner, batteries, and more. Our meticulous
approach to these audits guarantees the ongoing
adherence to stringent security standards and
the overall reliability of our infrastructure.
BI-WEEKLY CAMERA AUDITS
We emphasize the strict adherence to security
protocols by performing
bi-weekly camera audits
alongside our regular
monthly inspections. These
specialized audits serve
to guarantee a minimum
of 90 days of 24/7 surveillance footage for each
camera situated on our premises.
In the event that any discrepancies or issues are
detected during these thorough assessments, we
promptly initiate investigations and proceed with
the necessary replacement or repair of the affected
cameras or storage hardware. This diligent
approach to maintaining our surveillance systems
demonstrates our unwavering commitment
to enforcing stringent security measures and
ensuring the utmost protection of our facility.
LOG ANALYSIS AND RETENTION
We are committed to the perpetual retention
of inspection logs, allowing us to meticulously
examine failure patterns and anomalies in our
hardware and software systems. In addition, we
preserve a full year of network logs, encompassing
granular IP and location data for each internal
And external connection attempt made to our
network. This all-encompassing log retention,
when coupled with our advanced multi-layered
firewall, empowers us to effectively analyze and
counter potential threats, thereby securing our
network’s enduring safety. Our dedication to
these proactive underscores our Commitment to
maintaining a secure and dependable network
environment for our enterprise. By protecting our
data and infrastructure, we not only defend our
organization’sinvaluable assets but also guarantee
a stable and reliable experience for our workforce
and clientele. Our devotion
to robust network security is
a reflection of our pursuit of
excellence in every facet of our
operations. We are eager for
the city of Hayward to evaluate
and endorse our stringent
network security protocols.
DESIGNATED SECURITY
REPRESENTATIVE/LIAISON
(24-HOUR
CONTACT)
We are dedicated to upholding
the highest level of security measures,
fostering a distinctively secure atmosphere.
In critical situations arising after business
hours, the head of the security team will be
promptly alerted and responsive. Contact
information and email will be readily available.
Owners: Bert Sarkis , Esther Lopez
Compliance and Licensing Director: Tasha
Parra
Both Mr. Sarkis and Ms. Parra possess extensive
expertise in all aspects of security procedures,
with a focus on after-hours protocols. They are
designated as 24-hour emergency contacts
in every city where we operate. Mr. Sarkis and
Tasha have access to real-time video surveillance
and direct communication with a 24-hour center,
Nor-Cal Security & Low Voltage Services, Knight
Surveillance Group, and an on-site armed
guard. Their swift and effective decision-making
capabilities ensure that no time is wasted.
Their 24-hour emergency contact information
will be registered with the city of Hayward, fire,
and police services, and will be updated and
reviewed quarterly. Both contacts are available
to discuss security measures or operational
concerns with the chief of police upon request.
A current copy of all security plans will be kept
on the premises and reviewed annually, to be
presented to the chief of police when required.
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CONFIDENTIALCONFIDENTIAL
5. EMPLOYEE TRAINING AND POLICIES
EMPHASIZING STRINGENT SECURITY
PROTOCOLS IN EMPLOYEE DEVELOPMENT
AND TRAINING
Our organization prioritizes comprehensive
employee training to ensure adherence to
standard operating procedures and legal
requirements. All team members undergo a
twoweek intensive training program followed by
continuous education on various subjects. Our
certified cannabis trainers deliver this training,
promoting secure and responsible cannabis sales.
We cultivate a culture of excellence by focusing
on internal growth, with only two external hires in
the history of our company (a tech manager and
an accountant). Promoting from within provides
employees with a clear career trajectory, job
security, and motivation for skill enhancement.
This approach fosters collaboration, teamwork,
and a sense of belonging, leading to increased job
satisfaction, productivity, and employee retention.
External hires are chosen based on expertise and
skills.
Employees must review and comprehend our
comprehensive employee handbook, which covers
topics from etiquette and attire to emergency
response strategies. New recruits are consistently
assessed through quizzes and role-play exercises
related to our retail operations. Moreover, staff
members receive specialized training tailored to
their individual department roles.
Training manuals, worksheets, and SOPs are
distributed during orientation, and employees
must successfully “test out” before engaging
in unsupervised sales service. By emphasizing
training and internal growth, our organization
ensures excellence in operations and employee
satisfaction.
We have also crafted an exclusive, operation
specific training manual. Employees will undergo
a rigorous, cutting-edge training program that
surpasses industry standards. Over 40 hours of
instruction will be provided on the following topics:
BUDTENDER/RECEPTIONIST TRAINING
OUTLINE
• Cannabis Regulations and Your Responsibility-
What’s at Risk
• “Liability and Penalties”
• How to Effectively Communicate with
Consumers
• Requirements for making a sale
• Understanding Daily Purchasing Limits
• Age Restrictions
• Packaging and Labeling
• Restrictions on Selling Cannabis
• Checking for Identification
• Record Keeping
• Visitor Logs
• Security Footage
• Incident Forms
• Other Documents
• Compliance Checks- Safety and Security
• Physical Security
• Employee Badges
• Visitor and Vendor Security
• Access Device Control
• Waste Disposal
• Receiving a Delivery
• Entering and Exiting
• What to Do During an Emergency
• Consumer Safety and Education
• Basics of the Endocannabinoid System
• Methods of Ingestion
• Different Forms of Cannabis
• Cannabinoids
• Terpenes
• Effects of Cannabis
• “Coaching” the Consumer
• Customer Service
• The core values of the dispensary
• The importance of being good neighbors
• How to handle communication issues, resolve
conflict, and address problems before they grow
SECURITY/SAFETY AWARENESS TRAINING
Our Security Officers and employees will receive
Security/Safety Awareness Training in a multitude
of situations, including but not limited to:
• Crime and loss prevention in the Cannabis
industry
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SECURITY PLANCONFIDENTIALCONFIDENTIAL
• Retail storefront rules and operating procedures
• Incident observation and reporting techniques
• Surveillance detection (Pre-Attack/Robbery
Prevention)
Active Shooter: location of all panic buttons
• Natural disaster preparedness and evacuation
procedures
• Safety hazards
• Emergency equipment placement
• Fire prevention skills
• Personal protective equipment
• Employer orientation and policies
• Substance abuse
• Use of communication devices (e.g., telephones,
iPads, radios, computers)
• Workplace violence
• Conflict resolution awareness
• Dealing with intoxicated individuals
• Parking lot security
• Track and Trace
• Procedures for first aid, Cardiopulmonary
Resuscitation (CPR), and Automated CPR/First Aid
Training: held twice a year for all management
employees
ADDITIONAL TRAINING PROGRAMS BY
DEPARTMENT:
Reception:
Training covers patient/customer check-in
procedures, new patient/customer signup,
identification and medical recommendation
verification (DCC Section 15404), employee
badge training, retail customer training,
and strict adherence to security measures.
Budtending:
Employees receive training on medical and
recreational cannabis limits, product knowledge,
secure cash handling procedures, POS system,
inventory organization, pricing, merchandising,
display handling, CBD training, product weights/
concentrations, packaging and labeling, dosing
and ingestion guidelines, and our industry-leading
exceptional customer service guidelines, all while
maintaining stringent security protocols.
Floor Leads:
In addition to reception and budtending programs,
floor leads undergo training in advanced cash
handling procedures, advanced security measures,
and advanced inventory control guidelines to
maintain a secure environment.
Social Media:
Training focuses on marketing, community
outreach, and consumer engagement, ensuring
that all content aligns with strict security and
compliance standards.
Inventory Manager:
Employees learn quarantine and expiration
procedures, advanced inventory control
procedures, all DCC regulations, and METRC
training to maintain a secure and compliant
inventory.
Assistant Manager:
Training includes METRC, cash handling reporting
procedures, opening/ closing procedures, CPR and
first aid, safety and security procedures, natural
disaster preparedness, and fire and safety plans.
General Manager:
In addition to all the training listed above, general
managers receive training in enhanced accounting
procedures, all DCC regulations, CDPH packaging
and labeling guidelines, and maintaining CPR and
first aid certification.
All employees receive security protocol education,
with job-specific passcodes for restricted access
areas. Monthly safety meetings ensure adherence
to safety protocols, roleplaying scenarios for
security breaches, natural disasters, fire safety
plans, and panic alarm activations, maintaining a
secure and compliant work environment.
SAFETY PLAN OVERVIEW
In adherence to the City of Hayward’s requirements
for a Safety Plan for cannabis retail stores, we
present this document outlining the necessary
safety protocols for the cannabis retail store,
located at 21463 Foothill Blvd, Hayward. The
retail dispensary will occupy an existing building
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CONFIDENTIALCONFIDENTIAL
that formerly housed a business that experienced
significant traffic. The building was purposefully
designed for retail customers and offers the
advantage of over 50 available parking spots.
ODOR MITIGATION
As a reputable group operating multiple locations
and generating over $200 million in cannabis
sales, we have not experienced any cannabis
odor issues. Odor concerns usually arise from
cultivation facilities; however, our proposed site
focuses solely on retail sales of pre-packaged
cannabis products from distributors. There will be
no cannabis cultivation, processing, or extraction
activities, and on-site consumption is strictly
prohibited. This ensures minimal to no cannabis
odors, maintaining a pleasant and welcoming
environment for the surrounding community.
COMMUNITY LIAISON AND OUTREACH
We prioritize building positive community
relationships and have appointed Yezmene
Fullilove as Chief Community Liaison Director, with
Valeria Reyes as Assistant Community Liaison.
Yezmene’s email and phone number will
be provided to the city mayor and Chief of
Police. With extensive training and successful
coordination of community events, Yezmene is
dedicated to forging strong connections between
the retail dispensary and the local community.
Community Liaison, Yezmene Fullilove
Assistant Community Liaison, Valerie Reyes
Yezmene also manages employee volunteer work,
promotes participation in local charity events
and fostering community unity and support. Our
commitment to bridging the gap between the
community and the dispensary has significantly
contributed to our success.
All staff are trained to treat any robbery—armed
or unarmed—as a life -safety event. During
onboarding they complete a security block that
covers robbery prevention, panic-button locations,
and active -shooter awareness, with quarterly
role-play refreshers to keep procedures sharp.
THREAT RECOGNITION AND SILENT ALARM
The moment a robbery is perceived, employees
remain calm, halt non -essential movements, and
avoid provoking the perpetrator. The nearest
team member discreetly depresses one of the
hard-wired panic buttons mounted beneath
the register, at reception, or in the manager’s
office. These buttons are monitored 24/7 by
Nor-Cal Security & Low Voltage Services and
transmit directly to Hayward PD dispatch.
INTERNAL NOTIFICATION
If doing so will not escalate the situation, the
employee who first sights the threat broadcasts
the coded phrase
“Black Sky in [location]”
over the facility’s two -way radio network (issued
to reception, floor staff, management, and
armed guards). This silently alerts the entire
team without alarming customers; guards and
managers immediately acknowledge the code.
COMPLIANCE AND OBSERVATION
Employees do not attempt to disarm or restrain
the suspect. They comply with all demands while
casually noting distinguishing features, weapons,
escape direction, and vehicle information. Because
6. EMPLOYEE RESPONSE TO AN ARMED OR
UNARMED ROBBERY WHILE PRESENT
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SECURITY PLANCONFIDENTIALCONFIDENTIAL
registers are kept at minimal cash thresholds
under our standard cash-handling policy, exposure
to loss is limited .
GUARD ENGAGEMENT
The on-site BSIS-licensed armed guard maintains
a safe, tactically advantageous position with clear
line of sight. Firearms are drawn only if there is an
imminent threat to life; otherwise, the guard also
complies and continues to observe, in keeping
with Next Level Protection duty protocols.
LOCKDOWN ONCE THE ROBBER EXITS
As soon as the perpetrator leaves the premises, the
manager on duty orders an immediate lockdown:
all exterior doors equipped with five -pin locks,
dual security bars, and commercial roll -up doors
are secured, and the follow -up code “Black Sky
Clear” is transmitted over the radio. Customer
intake is suspended until police arrive.
EXTERNAL NOTIFICATIONS AND COMMAND
TREE
If the panic alarm has not already triggered a
dispatch, the manager dials 911, then contacts
the 24-hour security command chain—Compliance
& Licensing Director Tasha Parra and owner
Bert Sarkis—who have live remote surveillance
camera access and serve as official liaisons to law
enforcement .
SCENE PRESERVATION AND REPORTING
Staff leave cash drawers and affected areas
untouched, separate witnesses, and make
contact with Tasha Parra or Bert Sarkis. The
manager generates an incident report while
details are fresh and submits the report to the
Admin, Human Resources, and all necessary
departments. The Next Level security guard will
also generate a report and submit the report to
Next Level Security Director - Michael Pleasant.
Hayward Chief of Police will be provided with all
reports and footage within 24 hours, detailing the
event and corrective actions taken.
ONGOING TRAINING AND AUDITS
Quarterly drills reinforce the above steps;
panic-but ton use is re -certified every six months
during cash -handling refreshers. Bi -weekly
camera audits and monthly security inspections
ensure that all hardware supporting this SOP—
panic buttons, radios, locks, cameras, and UPS
backup—remains fully operational.
This narrative section provides the clear,
step-by-step employee protocol the City
requested for comment (a), demonstrating how
our existing infrastructure, guard services, and
training framework integrate into an actionable
robbery-r esponse plan.
7. SECURITY-PERSONNEL PROTOCOL FOR
AN AFTER-HOURS BURGLARY
When the facility is closed to the public,
protection is maintained by our
24-hour
security stack:
(1) A UL-l isted commercial alarm system
monitored in real time by Nor-Cal Security
& Low Voltage Services;
(2) Continuous remote security surveillance by
Knight Video Surveillance Group
(3) All security layers are coordinated through
two designated 24-hour contacts—the owner,
Bert Sarkis, and Compliance & Licensing
Director Tasha Parra—who have instant access
to live camera feeds and alarm dashboards.
1. Automatic detection and escalation
After hours, every access point is secured with dual
five-pin locks, and heavy -duty roll -up doors; all
windows and doors are fitted with our proprietary
steel security mesh and internally with a graffiti
film that protects the glass from being broken or
scratched. Interior motion sensors cover all secure
zones within the building. Any breach triggers the
burglar alarm, which immediately notifies Nor-Cal’s
24-hour monitoring center and coordinates with
Knight Protection surveillance which has access
to 24/7 cameras and auto -dispatches Hayward
PD. Simultaneously, Knight Surveillance monitors
the site and immediately notifies police providing
real-time visual confirmation for police and our
internal command.
2. Remote verification and notifications
Knight Surveillance technicians monitor live
footage and phone-verify the event with PD. The
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CONFIDENTIALCONFIDENTIAL
technician then calls the 24 -hour contacts (Bert
Sarkis or Tasha Parra) to brief them and provide
an incident number.
3. Guard response on scene
In the event a security guard is on site, the security
guard will coordinate with knight surveillance as
they monitor the premises. High -intensity LED
lighting around the façade ensures clear visibility
for incoming units.
4. Scene turnover and preservation
The guard and arriving manager await instructions
from HPD (or 24-hour contact). Once the premises
is secured, the manager will:
• stop all alarm sirens and re -arm unaffected
zones;
• contact our CTO to provide all the relevant
security footage for HPD evidence;
• photograph and seal breach points;
• inventory any losses and secure remaining
product in the vault and FireKing safes
5. Reporting and follow-up
The owner/ emergency contact files a written
incident report with Hayward PD and the City
Manager within 24 hours, attaches camera
footage on encrypted media, and schedules any
emergency board-up or lock replacement. A full
debrief is added to the monthly security -team
meeting agenda so procedures and hardware can
be updated as needed.
8.SECURITY MEASURES / PROTOCOLS FOR
PRODUCT STORAGE AFTER HOURS
BUILDING SECURITY INFORMATION
1. Product Storage After Hours
Cannabis is stored in three places on premise,
displayed on the sales floor in display cases, in
Fireking fireproof safes, and behind passcode
lock product storage rooms in the limited access
areas. Management facilitates the restocking
of inventory by entering their passcodes and
bringing the requested inventory to the sales floor.
Product on the sales floor is stored
in FireKing® Turtle Fireproof Safes.
Specifications:
• Bolted to concrete floor
• 2,000°F Explosion Hazard Rating
• 435 lb weight
• 30 foot UL impact rating
• ETL Electronic Media - 30 min
• Water resistant
• UL 1 hour fire rating
• Made in America
Operations: Remain secure during business
hours and locked outside business hours
2. Building Security
Security/Graffiti Film
• Installed on all exterior-facing glass
• Mitigates breakage of glass
• Prevents scratch/puncture damage to glass
• Contracted by local business
Heavy-Duty Commercial Grade Roll Up
doors
• Professional installed
• Provides additional layer of protection for all
doorways
• Visual deterrent for theft or burglary
• Contracted by local business
Custom Steel Mesh Window and Door
Panels
• Bolted on inside of all exterior windows and
doors
• Custom developed to be aesthetically appealing
• Stronger than steel bars
• Serves as a barrier to prevent propelled objects/
explosives from penetrating the facility.
• Contracted by local business
• 16 gauge steel with see-thru visibility
Commercial Alarm System
• Professionally installed, maintained and
monitored by Nor-Cal Security & Low Voltage
Services.
• Motion Sensors to detect entry and exit from all
secure areas, perimeter entry points and windows.
• Panic buttons (with direct line to local law
enforcement) on alarm panels, reception office,
dispersed across several registers on the sales
floor, and at all premises entrances.
• Easy access to communication with the fire
station, police department, etc. in the event of an
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SECURITY PLANCONFIDENTIALCONFIDENTIAL
emergency.
• Alarm-equipped cameras with strobe lights
serve as active deterrents.
Perimeter Lighting
• High-Intensity LED Perimeter Lighting
• High-visibility 5000K, 70W 6000 Lumens
• Cover entire perimeter of building and parking
lot
• Motion-Activated “Dusk ‘till Dawn”
Our experience has enabled us to identify and
evaluate the best lighting systems; each of our
locations is equipped with perimeter security
lighting that has been proven effective.
K a r a t e &
N e i g h b o r i n g
B u s i n e s s e s
Letter of Support
from Tadanado Jiu
Jitsu Owner
Letter of Recommendation
from Jiu Jitsu Studio owner-
Carlos Tadanado Rocha
Letters of
Recommendation
and Support from
Neighboring
Businesses
To whom it may concern,
As the general manager of three locations, I was admittedly skeptical of a cannabis dispensary moving in next door to one of our locations.
I can honestly state after 8 months of operation, the business led Devin Stetler and his partner Bert Sarkis has proven to be a well-oiled machine.
Their management team as well as their security personnel have been friendly, respectful, and courteous. My reservations about cannabis dispensaries have diosappeared as they have proven to be a high quality business and actually helped to clean up the area’s homeless, loitering, and littering!
Thanks,
Nick Pineda
General Manager
5 Star Auto Sales, Inc.
5 STAR AUTO SALES, INC.
1443 Mitchell Rd. Modesto, CA 95351 209.538.9000 [email protected] AutoZone | 2225 Patterson Road Riverbank, CA 95367 | (209) 863-8295
Dear Sir/Madam,
My name is Thomas Milam and I am the Manager of AutoZone in Riverbank, CA. When Flavors dispensary was announced as coming soon to the commercial building adjacent ours, I was admittedly furious. To me it was absurd for the City of Riverbank to even consider such a business especially in this area and I was the one right next door left to deal with them.
They have now been operating for nearly 7 months. We did voice our concerns about people parking in our lot and shopping there. Devin responded quickly and added parking signs which helped tremendously and showed they were willing to be cooperative neighbors. Over time, I’ve seen what a clean and secure operation Devin’s business is here and it has not attracted any unwanted elements I suspected it would. It’s clear that Devin and his team are leading the new era of legal cannabis in a safe, clean, and friendly manner.
We’ve also benefitted from added security in the parking lots and an increase in customer traffic to our store. I’m looking forward to an ongoing good relationship with the owners of Flavors. I can now report I’m glad the city has chosen them over others because of what a professional and tidy operation they are running here in Riverbank.
Respectfully,
Thomas Milam
Store Manager
AutoZone Riverbank
GUARANTY HOLDINGS OF CALIFORNIA – 1407 MITCHELL RD. MODESTO, CA 95351 -- (209) 537-4500 GHOC, INC.
1407 MITCHELL RD. MODESTO, CA 95351
To whom it may concern,
The unknown element of a dispensary opening just a few hundred feet from our main office had me admittedly assuming the worst. I can happily report after 8 months of working next door to each other that we have only seen positive improvements to the area. The presence of live security guards and lots of cameras have dramatically reduced the crime and loitering we experienced in the area pretty regularly before. I couldn’t be happier with the City of Ceres choosing dispensary owners Devin Stetler and Bert Sarkis who have been friendly and responsible neighbors and a definite improvement to the neighborhood.
Sincerely,
Renee Atwood
President
Guaranty Holding of California, Inc.
C I T Y L E A D E R S
Letters of
Recommendation
and Support from
City Leadership
Letter of Recommendation
from Mayor of Ceres
Letter of Recommendation
from City Manager of Ceres
Letter of Recommendation
from Mayor of Riverbank
Letter of Recommendation
from City Manager of
Riverbank
Letter of Recommendation
from Ceres Councilmember
Vierra
Letter of Recommendation
from Riverbank City
Council Member Cruz
Letter of Recommendation
from Riverbank City
Council Member Campbell
Letter of Recommendation
from Riverbank Planning
and Building Department
Letter of Recommendation
from Riverbank Community
Development Department
Letter of Recommendation
from Modesto Police
Department
S M O K E S H O P S
These are the search results
for “Fentanyl found in
smoke shops”
These are the search results
for “Fentanyl found in
dispensaries”
As you can see, most
fentanyl results tie back to
smoke shops.
WWW.HELTONINVESTIGATIONS.COM
[email protected]
This report was prepared in anticipation of litigation, and is considered CONFIDENTIAL, privileged, and attorney work product under CCP 2018.
Page1
Hayward Smoke Shop Ordinance Compliance Investigation
Objective:
To determine if Smoke Shops in the City of Hayward are selling unauthorized merchandise such as flavored cigarettes, Stiizy, Geek Bars (flavored vapes) or merchandise with Cannabis/THC content.
Summary:
On Thursday, October 2nd, 2025, during the afternoon and early evening hours purchases of restricted merchandise were attempted at twenty (20) smoke shops in the City of Hayward.
There were twenty (20) smoke shops identified within the city limits of Hayward. Seven (7) of the smoke shops are no longer in business at the locations identified. There were thirteen (13) shops still in operation and all but three (3) sold restricted merchandise to us.
Smoke shops identified – 20
Smoke shops out of business – 7
Smoke shops selling restricted merchandise – 10
Smoke shops who did not have restricted merchandise - 3 On Thursday, October 9, we visited the thirteen (13) shops in operation within the city limits of Hayward. On this date all the shops sold us restricted merchandise.
Smoke shops identified – 13
Smoke shops selling restricted merchandise – 13
It should be noted that none of the smoke shops except one had the restricted merchandise on display. All the restricted merchandise was concealed in boxes, bags, in the backroom of the shop or in one case the trunk of a car parked outside the shop.
WWW.HELTONINVESTIGATIONS.COM
[email protected]
This report was prepared in anticipation of litigation, and is considered CONFIDENTIAL, privileged, and attorney work product under CCP 2018.
Page2
Investigation – October 2, 2025 :
Heart of the Bay - 22515 Alice Street
Indian male clerk 40 years old, clean shaven. He sits in the building next door until a customer arrives. The clerk had the items concealed in a grocery bag near the counter.
Blazin Jays – 22321 Redwood Road, Castro Valley
The clerk was an Indian male, about 35 years old and clean shaven. He had the products under the counter.
WWW.HELTONINVESTIGATIONS.COM
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This report was prepared in anticipation of litigation, and is considered CONFIDENTIAL, privileged, and attorney work product under CCP 2018.
Page3
Twilight Zone – 24058 Mission Blvd.
The clerk was a Hispanic female. She acquired the products from the backroom of the store.
Hip Hop Smoke Shop – 24289 Mission Blvd.
The clerk was a middle eastern male 18-25 years old. He went to the backroom of the store to get the products.
WWW.HELTONINVESTIGATIONS.COM
[email protected]
This report was prepared in anticipation of litigation, and is considered CONFIDENTIAL, privileged, and attorney work product under CCP 2018.
Page4
Cigarettes Dealer – 26953 Mission Blvd.
The clerk was a young middle eastern male. He acquired the products from under the counter and the backroom.
Everest Smoke Shop – 24703 Amador Street
The clerk was a young Hispanic female. She acquired the property from a backroom.
WWW.HELTONINVESTIGATIONS.COM
[email protected]
This report was prepared in anticipation of litigation, and is considered CONFIDENTIAL, privileged, and attorney work product under CCP 2018.
Page5
Smokey’s Smoke Shop – 25088 Hesperian Blvd.
The clerk was a middle eastern male, 30-40 years old. He had the products in two black boxes by the counter.
Cigarettes 4 Less – 25125 Santa Clara Street
The clerk was an Indian male 30-40 years old. He had the product in the backroom.
WWW.HELTONINVESTIGATIONS.COM
[email protected]
This report was prepared in anticipation of litigation, and is considered CONFIDENTIAL, privileged, and attorney work product under CCP 2018.
Page6
Kingz – 1806 Whipple Road
The clerk was a middle eastern male, 30-40 years old. He had the product under the counter.
Star Zone – 18884 Hesperian Blvd.
The clerk was a younger Indian male about 22 years old. He acquired the product from the back of the store.
WWW.HELTONINVESTIGATIONS.COM
[email protected]
This report was prepared in anticipation of litigation, and is considered CONFIDENTIAL, privileged, and attorney work product under CCP 2018.
Page7
The following smoke shops did not have restricted items available on October 2.
Smoker Friendly – 24068 Grand Street
City Cigarette – 27072 Hesperian Blvd.
Smoke Shop NU Fashion – 1104 W. Tennyson Road
Smoke shops out of business:
Cigarettes Cheaper - 638 A Street
The Gr8 Smoke Shop – 1090 La Playa Drive
Black and Orange Smoke Shop & Gift Shop – 24901 Santa Clara Street A Street Wireless & Tobacco – 497 W A Street
Cigarette Outlet – 414 W Harder Road
American Vapor – 20900 Corsair Blvd.
Best Choice Electronic Cigarettes – 26250 Industrial Blvd.
WWW.HELTONINVESTIGATIONS.COM
[email protected]
This report was prepared in anticipation of litigation, and is considered CONFIDENTIAL, privileged, and attorney work product under CCP 2018.
Page8
Investigation – October 9, 2025 :
Star Zone – 18884 Hesperian Blvd.
The clerk was an Indian male 35 to 40 years old sitting in front of the store smoking. When we went into buy he directed the customer to point to a business card in the future if he wants vapes, not to say vapes.
He also gives a free drink when you point out the card.
Heart of the Bay – 22515 Alice Street
The clerk is an Indian male 40 years old, clean shaven, average height and weight. He sits next door and waits for customers. The clerk had the items concealed in a grocery bag near the counter.
WWW.HELTONINVESTIGATIONS.COM
[email protected]
This report was prepared in anticipation of litigation, and is considered CONFIDENTIAL, privileged, and attorney work product under CCP 2018.
Page9
Twilight Zone – 24058 Mission Blvd.
Indian male clerk 25 to 30 years old. The clerk goes into the backroom directly behind the cash register to get the products.
Hip Hop Smoke Shop – 24289 Mission Blvd.
The clerk is an Indian male, 18 to 20 years old, with a goatee. The products were in a black bag underneath the cash register.
WWW.HELTONINVESTIGATIONS.COM
[email protected]
This report was prepared in anticipation of litigation, and is considered CONFIDENTIAL, privileged, and attorney work product under CCP 2018.
Page10
Smoker Friendly – 24068 Grand Street
Clerk was a younger Indian male with a goatee, light skin. The product was in the backroom.
Everest Smoke Shop – 24703 Amador Street
The clerk is a Mexican female, 22 to 23 years old, medium build. The products were in the backroom.
WWW.HELTONINVESTIGATIONS.COM
[email protected]
This report was prepared in anticipation of litigation, and is considered CONFIDENTIAL, privileged, and attorney work product under CCP 2018.
Page11
Hi
Cigarette outlet - 414 W Harder Rd.
Middle Eastern mail 35 to 40 years old heavy set was the clerk working the counter. The product was in the backroom, and he offered a business card with a stamp. Buy 5 and get one for free.
Cigarettes Dealer - 26953 Mission Blvd.
The clerk was an Indian male 25 to 30 years old and overweight. He went to the backroom to get the products.
WWW.HELTONINVESTIGATIONS.COM
[email protected]
This report was prepared in anticipation of litigation, and is considered CONFIDENTIAL, privileged, and attorney work product under CCP 2018.
Page12
Kingz - 1806 Whipple Rd.
The clerk was an Indian male 25 to 30 years old, he had blonde spikes in his hair. The product was in the backroom of the store.
Smoke Shop NU Fashion – 1104 W Tennyson Road
The clerk was a Hispanic male about 19 years old, overweight. The marijuana product was under the counter but the vapes were displayed next to the register.
WWW.HELTONINVESTIGATIONS.COM
[email protected]
This report was prepared in anticipation of litigation, and is considered CONFIDENTIAL, privileged, and attorney work product under CCP 2018.
Page13
City Cigarette - 27072 Hesperian Blvd.
The clerk was an Indian male adult, 30 to 35 years old, medium build and no facial hair. We were unable to buy here last time. This time he had product, but it was in the trunk of a car. We believe the vehicle is a black Lexus with personal plates, California license plate 1KBLAFG.
WWW.HELTONINVESTIGATIONS.COM
[email protected]
This report was prepared in anticipation of litigation, and is considered CONFIDENTIAL, privileged, and attorney work product under CCP 2018.
Page14
Smokey’s Smoke Shop - 25088 Hesperian Blvd.
The clerk was a black male adult with a full Afro wearing a mask. The product was inside two black boxes within the counter. The clerk had the customer pick what products he wanted.
Blazin Jays – 22321 Redwood Road, Castro Valley
The clerk was an Indian male, about 35 years old and clean shaven. He had the products under the counter.
WWW.HELTONINVESTIGATIONS.COM
[email protected]
This report was prepared in anticipation of litigation, and is considered CONFIDENTIAL, privileged, and attorney work product under CCP 2018.
Page15
Smoke shops out of business:
Cigarettes Cheaper - 638 A Street
The Gr8 Smoke Shop – 1090 La Playa Drive
Black and Orange Smoke Shop & Gift Shop – 24901 Santa Clara Street A Street Wireless & Tobacco – 497 W A Street
American Vapor – 20900 Corsair Blvd.
Best Choice Electronic Cigarettes – 26250 Industrial Blvd.
Smoke shop missed: Cigarettes 4 Less – 25125 Santa Clara Street Conclusion:
During my 34 years in law enforcement, I conducted hundreds of investigations related to sales of controlled substances. The covert way the smoke shops are selling these restricted items impresses me that they know the items are illegal and that their sales are restricted at the smoke shop level.
Please feel free to contact me if you have any questions. I can be reached at 209-678-4676.
Tim Helton
HAYWARD SMOKE SHOPS
Name Address
Cigarettes Cheaper 638 A St, Hayward, CA 94541
Heart Of The Bay Smoke Shop 22515 Alice St, Hayward, CA 94541 Star Zone Smoke Shop 18884 Hesperian Blvd, Hayward, CA 94541 Twilight Zone Gift & Smoke Shop 24058 Mission Blvd, Hayward, CA 94544 Hiphop Smoke Shop / Green Monkey
Smoke Shop? 24289 Mission Blvd, Hayward, CA 94544
Smoker Friendly 24068 Grand St, Hayward, CA 94541
Everest Smoke Shop 24703 Amador St #8, Hayward, CA 94544 The Gr8 Smoke Shop 1090 La Playa Dr, Hayward, CA 94545
25125 Santa Clara St, Hayward, CA 94544
Cigarette Outlet 414 W Harder Rd, Hayward, CA 94544
Smokey's Smoke Shop / Vape Shop & Gifts 25088 Hesperian Blvd, Hayward, CA 94545 Cigarettes Dealer / Smok shop tobacco
world and wirless 26953 Mission Blvd, Hayward, CA 94544 City Cigarette 27072 Hesperian Blvd, Hayward, CA 94545
Smok Shop Nu Fashion 1104 W Tennyson Rd # A, Hayward, CA 94544 KINGZ Shop & More 1806 Whipple Rd, Union City, CA 94587 Black and Orange Smoke & Giftshop 24901 Santa Clara St, Hayward, CA 94544 A Street Wireless & Tobacco 497 W A St, Hayward, CA 94541 American Vapor Corporation 20900 Corsair Blvd. Hayward, CA 94545 Best Choice Electronic Cigarettes 26250 Industrial Blvd STE 30, Hayward, CA 94545 Cigarettes 4 Less
Available Properties Listed on LoopNet
Address Hayward Cannabis Map
21463 Foothill Blvd Yes - Hayward Cannabis Map Works
Owner's Consent
No Bank Debt
22656 Foothill Blvd Does not work according to Hayward City Cannabis Map 22501 Foothill Blvd
(22519 Foothill Blvd) Does not work according to Hayward City Cannabis Map 31123
(31117 Mission Blvd) Does not work according to Hayward City Cannabis Map 24919 Mission Blvd Does not work according to Hayward City Cannabis Map 29705 Mission Blvd Does not work according to Hayward City Cannabis Map 28168 Mission Blvd Does not work according to Hayward City Cannabis Map 27955 Mission Blvd Does not work according to Hayward City Cannabis Map 22196 Mission Blvd Does not work according to Hayward City Cannabis Map 21845 - 21995 Mission Blvd Does not work according to Hayward City Cannabis Map 28722 - 28728 Mission Blvd Does not work according to Hayward City Cannabis Map 26801 Mission Blvd Does not work according to Hayward City Cannabis Map 27000 - 27328 Hesperian Blvd Does not work according to Hayward City Cannabis Map 23882 - 23958 Hesperian Blvd
(23800 Hesperian Blvd) Does not work according to Hayward City Cannabis Map 24582 Hesperian Blvd
(24518 Hesperian Blvd) Does not work according to Hayward City Cannabis Map 24039 Hesperian Blvd
(24107 Hesperian Blvd) Does not work according to Hayward City Cannabis Map 26960 Hesperian Blvd
(26920 Hesperian Blvd) Does not work according to Hayward City Cannabis Map 19661 Hesperian Blvd Does not work according to Hayward City Cannabis Map 808 B St
(1808 B St) Does not work according to Hayward City Cannabis Map 925 W Winton Ave Does not work according to Hayward City Cannabis Map 24375 Southland Dr
(24345 Southland Dr) Does not work according to Hayward City Cannabis Map 26775 Hayward Blvd Does not work according to Hayward City Cannabis Map 164 W Jackson St Does not work according to Hayward City Cannabis Map NWC Highway 92
(25965 Industrial Blvd Ste 105) Does not work according to Hayward City Cannabis Map 2294 Industrial Pkwy W Does not work according to Hayward City Cannabis Map 21732 Foothill Blvd
These properties cannot be leased to cannabis businesses due to lack of vacancy, ownership restrictions, CCR
restrictions, or an existing bank loan.
22401 - 22487 Foothill Blvd
22320 Foothill Blvd
22335 Foothill Blvd
This Property is no longer advertised on LoopNet.com.
Commercial Real Estate Properties / California / Hayward / 21463-21471 Foothill Blvd, Hayward, CA 94541
HIGHLIGHTS
21463-21471 Foothill Blvd
Hayward, CA 94541
Foothill Plaza · Property For Lease
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