Program Description
Responsible
Departments
Implementation
Timeframe Status 2025 Update Strategic Priority
CS-1: Grant Funding
1. Grant Funding. The City shall
pursue grant funding on an on-going
basis to increase Police and Fire
Department staffing levels, improve
police and fire facilities and
equipment, and improve community
safety services and programs.
[Source: New Program; PC/CC]
(CSO) Police and Fire Ongoing Ongoing
The Police Department currently has 28 Sworn and 20 Professional Staff positions vacant and will pursue additional grant funding programs when and where appropriate. The Police Department was recently awarded $184,000 in funding to expand its License Plate Reading Camera program and will be applying for a grant with the goal of obtaining Rapid DNA technology in an effort to quickly identify possible leads and/or suspects (Olsen, 2024).
In FY2025, the Fire Department was awarded approximately $1.8 million in grant funding to support paramedic training requirements for 21 newly hired firefighter emergency medical technicians, offsetting costs that the City would otherwise bear to maintain required staffing levels. In CY2025, the Fire Department applied for three grant opportunities to support existing vegetation management programs, expand wildfire mitigation and preparedness initiatives.
These initiatives include Zone 0 compliance activities, Firewise and resiliency hub concepts, community education and outreach, and an evacuation planning study to enhance emergency preparedness and community safety. By the end of 2025, the Fire Department was awarded a $215,000 Wildfire Ready grant from Cal Fire and a $19K Homeland Security Grant to manage our CERT program.
CS-2: Police Department Strategic
Plan Annual Report
2. Police Department Strategic
Plan Annual Report. The City shall
submit an annual report to the City
Council that evaluates the
implementation of the Police
Department Strategic Plan. [Source:
Existing Program; City Staff] (PSR) Police Annual Ongoing The Police Department updated its Strategic Plan spanning calendars years 2026- 2028. The Strategic Plan fulfills a requirement by the Commission on Accreditation for Law Enforcement Agencies (CALEA) to achieve our reaccreditation.
CS-3: Crime Prevention Through
Environmental Design Checklist
3. Crime Prevention Through
Environmental Design Checklist.
The City shall develop a Crime
Prevention Through Environmental
Design (CPTED) Checklist to
encourage project applicants to
incorporate CPTED principles into
the design of their projects and to
assist in the Police Department’s
review of development applications.
[Source: New Program; City Staff]
(RDR) Police 2017-2019 Ongoing
HPD provides literature related to Crime Prevention Through Environmental Design (CPTED) that is available from the Police Department's Crime Prevention Coordinators. There is also a checklist used internally when Crime Prevention Coordinators go to a location for an assessment. Crime Prevention Coordinators provide a written report of their findings.
CS-4: Homeless Services
Partnership
4. Homeless Services Partnership.
The City shall develop formal
partnerships with community and
faith-based organizations to develop
and implement a coordinated
strategy for managing food, shelter,
and support services to the homeless
in Hayward. [Source: New Program;
City Staff] (MPSP/IGC/JP)
Library and
Community Services
2014-2016 Ongoing
On July 13, 2021, the City adopted its five-year Let’s House Hayward (LHH) strategic plan, along with identifying several efforts that could be funded through the American Rescue Plan Act’s (ARPA) State and Local Fiscal Recovery Funds.
The LHH plan spans five years from fiscal year 2021-2022 through 2025-2026.
Approximately 6 months remain in its implementation period. Programs implemented with ARPA funding included expansion of the existing Winter Warming shelter into a year-round emergency drop in shelter, a temporary expansion to the Hayward Navigation Center to allow for non-congregate shelter during the COVID-19 pandemic, and implementation of a shallow rental subsidy program for individuals with prior experience of homelessness. Additional programs implemented included the launch of the Hayward Evaluation and Response Teams (HEART) continuum of care program, development of 35 units of permanent supportive housing (PSH) through a scattered sites program, coordination with nonprofits to develop a multiservice health and housing campus including 70 PSH units.
Preserve, Protect & Produce
Housing For All (HP1, HP3, HP6)
and Enhance Community Safety
(SP7)
Community Safety Element
Attachment VII
CS-5: Park Security Program
5. Park Security Program. The City
shall coordinate with the Hayward
Area Recreation and Park District
and East Bay Regional Park District
to prepare a strategy for integrating
appropriate security and
surveillance technology in Hayward
parks. [Source: New Program;
Public; City Staff] (MPSP) Police 2017-2019 Ongoing
HARD has the primary authority. HPD's District Operations collaborates and provides recommendations to HARD on an Ongoingbasis to improve security and quality of life concerns at our city's parks. These efforts are ongoing.
CS-6: Comprehensive Safe School
Plans
6. Comprehensive Safe School
Plans. The City shall coordinate with
local school districts on an
Ongoingbasis to assist in the review
and update of a Comprehensive Safe
School Plan for each school in
Hayward. [Source: New Program;
City Staff] (MPSP/IGC/CSO)
Police Ongoing Ongoing
HPD maintains schematics of all school campuses. These are reviewed annually to ensure accuracy.
CS-7: Fire Department Strategic
Plan and Annual Report
7. Fire Department Strategic Plan
and Annual Report. The City shall
develop and adopt a Fire
Department Strategic Plan. The City
shall submit an annual report to the
City Council that evaluates the
implementation of the Fire
Department Strategic Plan. [Source:
New Program; City Staff] (MPSP) Fire 2017-2019 (Annual) Ongoing Hayward Fire Department (HFD) completes its Annual Report by the end of the first quarter of each calendar year. To enhance accessibility, the report is distributed through various internal City communication channels. In 2025, HFD started a contract with CityGate LLC to Completethe Standards of Cover survey which will provide additional information on adequate staffing, response, materials, etc and will be implemented in strategic plan updates. The study will Completein 2026.
CS-8: Center for Public Safety
Excellence Program
8. Center for Public Safety
Excellence Program. The City shall
initiate and Completethe
accreditation process for the Center
of Public Safety Excellence to
evaluate and enhance fire and
emergency medical services within
the city. [Source: New Program; City
Staff] (MPSP) Fire 2014-2016 Partially complete
In CY25, HFD partnered with CityGate, LLC to create the Standards of Cover document, an integral part of the Center for Public Safety Excellence (CPSE) accreditation process. This document will provide an outline of essential resources, staff, stock, and placement to effectively and efficiently manage response throughout the City.
CS-9: Policy & Fire Impact Fees
9. Police and Fire Impact Fees. The
City shall prepare a Development
Impact Fee Feasibility Study and
Nexus Report to assess the potential
for establishing development impact
fees for police and fire services.
Based on the findings of the
Feasibility Study and Nexus Report
and direction from the City Council,
the City may prepare and adopt an
impact fee ordinance for police
and/or fire services. [Source: New
Program; City Staff] (RDR/FB) Finance 2014-2016 Not started This program may need to be reevaluated to determine if it is feasible and/or still a desired approach.
CS-10: Disaster Awareness and
Emergency Preparedness
Program
10. Disaster Awareness and
Emergency Preparedness
Program. The City shall prepare a
comprehensive update of its disaster
awareness and emergency
preparedness program.
[Source:
New Program; City Staff] (MPSP) Fire 2014-2016 Ongoing At the December 16, 2025, meeting, Council adopted the newly updated Comprehensive Emergency Management Plan (CEMP), along with a new Shelter Management and Debris Management Plan. Following execution of the Plan, staff will continue to update Council with all plans as needed/required.
Enhance Community Safety (SP4,
SP5, SP6)
CS-11: Disaster Drills
11. Disaster Drills. The City shall
conduct annual disaster drills to
train City staff and test the
effectiveness of the Comprehensive
Emergency Management Plan and
operational readiness of the
Emergency Operations Center. If
necessary, the City shall submit a
report to the City Council that
provides recommendations for
follow-up training, updates to the
Comprehensive Emergency
Management Plan, and
improvements to the Emergency
Operations Center. [Source: New
Program; City Staff] (PSR) Fire, Police Annual Ongoing In January 2025, HPD and HFD collaborated on an active shooter drill for City Hall, providing the opportunity for practice and planning for how to respond in this type of emergency. October 2025 the Fire Department tested the City's mass notification system, AC Alert, to alert all employees to participate in the Great Shakeout Drill, via text, email, and phone call. An Emergency Operations Center (EOC) event was created and established in VEOCI, our Virtual Emergency Operations Center Interface, where employees with positions in the City EOC can log in and perform specific EOC tasks assigned to them. All to simulate an actual EOC.
Enhance Community Safety (SP4,
SP5, SP6)
CS-12: Community Emergency
Response Reserves Program
12. Community Emergency
Response Reserves Program. The
City shall establish a volunteer
reserves program for Hayward
residents certified in Community
Emergency Response Training
(CERT). The reserves program shall
include a regular training program
and a leadership structure to
communicate and coordinate with
volunteers during emergencies.
[Source: New Program; City Staff]
(MPSP/CSO) Fire 2020-2040 Ongoing
In 2025, 110 students completed the Community Emergency Response Team (CERT) program, with 25 of those students also completing CPR certification.
The Fire Department is also working towards establishing CERT Leads and building resilient communities.
Enhance Community Safety (SP4,
SP5, SP6)
CS-13: Energy Assurance Plan
13. Energy Assurance Plan. The
City shall develop and implement an
Energy Assurance Plan to ensure
that critical facilities have access to
power during emergencies and
power outages. [Source: New
Program; City Staff] (MPSP)
Public Works &
Utilities
2020-2040 Complete
HFD purchased 10 solar-powered generators and 6 satellite phones in FY23. The generators will be used to support 112 baseline residents during public safety power shutoffs; power tents in the event of any disaster, large or small; support the continuing operations of maintenance services through disasters and will be used in emergency response drills. Council approved funding for solar generators, and communications equipment that will assist directors and public safety leadership with communicating off the grid. These efforts support the intent of the program in ensuring that critical facilities have access to power during emergencies and power outages. In FY25 HFD will purchase Starlink, a satellite internet system that provides high speed internet. This equipment will be used when cell phone towers are down during any type of emergency response.
CS-14: Mass Communication
System Update
14. Mass Communication System
Update. The City shall review and
update (as necessary) its mass
communication system (the system
for sending emergency information
and updates to the Hayward
community). [Source: New Program;
GPUTF; City Staff] (CSO) Fire Ongoing Ongoing
The department continues to use Everbridge, aka AC Alert and collaborate with Alameda County Office of Emergency Services to create templates to use in the event of a major disaster. This system is capable of sending alerts by voice, text and email, as well as messaging other mass notification systems, posting to social media pages, and sending FEMA (Federal Emergency Management Agency) Wireless Alerts. Hayward currently has 62,031 participants