Public Facilities & Services Element
Program Description Responsible Departments
Implementation
Timeframe Status 2025 Update Strategic Priority
PFS-1: Capital Improvement Program
1. Capital Improvement Program. The City shall annually review and update the Capital Improvement Program to ensure adequate and timely provision of public facility and municipal utility provisions. [Source: Existing City Program] (MPSP/FB)
Public Works – Engineering
and Transportation, Public
Works-Utilities and
Environmental Services Annual Ongoing
Public Works & Utilities staff updates City's Capital
Improvement Program annually.
PFS-2: Water Conservation Programs
2. Water Conservation Programs. The City shall regularly develop cost effective conservation programs that decrease water use. [Source: New Program, City staff] (MPSP)
Public Works-Utilities -
Environmental Services Ongoing Ongoing
Hayward offers conservation programs such as free
water-conserving devices and rebates for smart
irrigation controllers, rain barrels, and turf
replacement. Also offered are free water wise landscape classes throughout the year and water education
programs for schools.
PFS-3: Public Use Telecommunications
Systems and Services Plan
3. Public Use Telecommunications Systems and Services Plan.
The City shall prepare a plan for the incorporation and accessibility of state-of-the-art, attractive telecommunication systems and services for public use in public buildings and support the development of internet-connected informational kiosks in public places and streetscapes. [Source: New Program, City staff] (MPSP) Information Technology 2017-2019 Not started
The City has not begun this program due to limited staff and fiscal resources, along with other City priorities.
PFS-4: Requirements for
Telecommunication Technologies in
New Planned Development.
4. Requirements for Telecommunication Technologies in New Planned Development. The City shall prepare an ordinance to establish requirements for the installation of state-of-the-art internal telecommunications technologies in new planned developments and office and commercial developments. [Source: New Program, City staff] (RDR) Development Services 2017-2019 Complete
In 2019, the City passed a Dig-Once Ordinance and
Policy that requires public right-of-way excavation
projects that have a trench length of at least 300 feet to install conduit for utilities, including communications.
Joint Trench installations are standard practice for all major new residential, commercial, and industrial
development projects. Open trench utility installations exceeded 300 feet in length are reviewed Public Works
for compliance with all City Municipal Ordinances.
Various Internet Services Providers have been
permitted to expand their fiber optic network within
the City's ROW. CIP projects like the Mission Blvd
Corridor Projects included installation of empty
conduits for potential use by providers. These efforts
meet the intent of this program. Lastly, in 2025, the City has prepared the guidelines and standard details for the trenchless construction methods.
PFS-5: Construction and Demolition
Debris Recycling Ordinance
5. Construction and Demolition Debris Recycling Ordinance. The City shall revise the Construction and Demolition Debris Recycling Ordinance to be consistent with the processing capabilities Alameda County transfer stations and waste facilities. [Source: New Program, Climate Action Plan] (RDR)
Public Works-Utilities and
Environmental Services
2017-2019 Complete
Construction and Demolition Debris Recycling
Ordinance was updated in 2017 and is available at:
https://www.hayward-ca.gov/services/city-
services/construction-and-demolition-debris-disposal.
These efforts meet the intent of this program.
PFS-6: Rainwater Harvesting and
Greywater Systems
6. Rainwater Harvesting and Greywater Systems. The City shall study the feasibility of amending the City’s building and development codes to encourage rainwater harvesting and greywater systems. Based on findings from the study, the City shall prepare and submit recommendations to the City Council to amend the building and development codes as necessary, [Source: New Program, Climate Action Plan] (PSR)
Public Works-Utilities and
Environmental Services,
Development Services
2017-2019 Complete
Staff is continuing to implement the Bay-Friendly Water Efficient Landscape Ordinance, and provide rebates for
rain barrels. Staff also coordinated a water-wise classon installing rain barrels in November 2025 ( see also CAP Action WW-1.12).
Attachment XIII
PFS-7: Underground Utility Ordinance
7. Underground Utility Ordinance. The City shall prepare an ordinance that establishes thresholds and requirements for private developers to underground utilities along the street frontage of their project site. [Source: New Program; City Staff] (RDR) Development Services 2020-2040 Partially complete Public Works requires underground utility distribution
systems within land development and along street
improvement projects for enhanced safety as per the
municipal code SEC. 10-3.815 . This municipal code
section primarily applies to subdivision projects. For
other development types (e.g., commercial or
industrial), undergrounding is typically evaluated and
required on a case-by-case basis through discretionary
conditions of approval, based on project scope, frontage improvements, and feasibility. As additional projects
are processed, the City may consider developing a
standalone ordinance to better define thresholds and
standardize requirements.
SW-1.1: Purchase recovered organic
waste products
8. CAP Action SW-1.1. Adopt procurement policies to comply with SB 1383 requirements for jurisdictions to purchase recovered organic waste products. [Source: 2024 Climate Action Plan] Public Works & Utilities –
Environmental Services
2020-2040 Partially complete
Program is in progress. Staff has updated the
environmental preference purchasing policy (EP3) to
comply with SB 1383, including paper procurement
requirements. Staff also continues to host compost
giveaways and is devising new ways to use the compost
and mulch requirement, including compost hubs, and
working with HARD to use material.
Champion Climate Resilience &
Environmental Justice (CP1)
SW-1.2: Continue to regulate haulers
collecting organic waste
9. CAP Action SW-1.2. Continue to implement exclusive hauling agreement with Waste Management of Alameda County (WMAC) that regulates haulers collecting organic waste, including collection program requirements and identification of organic waste receiving facilities.
[Source: 2024 Climate Action Plan]
Public Works & Utilities –
Environmental Services
2020-2040 Ongoing Staff is continuing to fulfill this program.
Champion Climate Resilience &
Environmental Justice (CP1)
SW-1.3: Continue to implement edible
food recovery ordinance
10. CAP Action SW-1.3. Continue to implement edible food recovery ordinance for edible food generators, food recovery services, or organizations that are required to comply with SB 1383. Ordinance requires all residential and commercial customers to subscribe to an organic waste collection program and/or report self-hauling or backhauling of organics. [Source: 2024 Climate Action Plan] Public Works & Utilities –
Environmental Services
2020-2040 Ongoing
Staff continues to partner with StopWaste and Alameda
County Health Department to fulfil this program.
Champion Climate Resilience &
Environmental Justice (CP1)
SW-1.4: Charge fee for incorrectly
sorted materials
11. CAP Action SW-1.4. Implement enforcement and fee for incorrectly sorted materials with sensitivity to shared collection.
Utilize funding to implement programs and efforts to increase communitywide organic waste diversion. [Source: 2024 Climate Action Plan]
Public Works & Utilities –
Environmental Services
2020-2040 Ongoing
Staff works with WMAC to implement enforcement for
sorting materials in bins through the franchise
agreement. WMAC has cameras in their trucks that
check for contamination. Residents and businesses who
do not correctly sort their bins receive a warning and
get a fee if warnings continue.
Champion Climate Resilience &
Environmental Justice (CP1)
SW-1.5: Conduct SB 1383 outreach
with food organizations
12. CAP Action SW-1.5. Work with StopWaste to conduct targeted outreach with food recovery organizations, generators, haulers, facilities, and local agencies to promote strategies to implement requirements of SB 1383. [Source: 2024 Climate Action Plan] Public Works & Utilities –
Environmental Services
2020-2040 Ongoing Staff is collaborating with StopWaste on outreach.
Champion Climate Resilience &
Environmental Justice (CP1)
SW-1.6: Encourage employee sorting
and organics diversion education
13. CAP Action SW-1.6. Encourage businesses to educate their employees about organic waste diversion and proper sorting annually by providing training resources and rebate programs to fund employee time for training. [Source: 2024 Climate Action Plan] Public Works & Utilities –
Environmental Services
2020-2040 Ongoing
Staff coordinates with StopWaste and WMAC to send
resources to businesses. Additionally, the City has a
Recycling Fellow that works with WMAC staff to offer
trainings on-request to businesses on proper sorting
and organic waste diversions.
Champion Climate Resilience &
Environmental Justice (CP1)
SW-1.7: Partner to implement SB 1383
14. CAP Action SW-1.7. Partner with local community
organizations, public agencies like StopWaste and businesses to implement all required activities under SB 1383. [Source: 2024 Climate Action Plan]
Public Works & Utilities –
Environmental Services 2020-2040 Ongoing
Staff is partnering with the necessary organizations to comply with SB 1383.
Champion Climate Resilience &
Environmental Justice (CP1)
SW-1.8: Provide free compost bins to
low-income communities of color and
elderly households
15. CAP Action SW-1.8. Provide free compost bins and kitchen-top food waste containers to low-income communities of colors and elderly households in order to increase compost participation.
Evaluate opportunities to have a community compost hub that is easily accessible to disadvantaged neighborhoods. [Source: 2024 Climate Action Plan]
Public Works & Utilities –
Environmental Services
2020-2040 Ongoing
Staff gives out free compost bins at city-wide events
such as the Downtown Hayward Street Parties. Staff is
in the process of establishing a compost hub at the
Hayward Community Gardens.
Champion Climate Resilience &
Environmental Justice (CP1, CP6)
SW-1.9: Work with multi-family
property owners
16. CAP Action SW-1.9. Establish relationships with multi-family property owners/managers to develop signage for their properties.
Present at Homeowner Associations in Hayward annually and provide supplies and education for proper sorting. [Source: 2024 Climate Action Plan]
Public Works & Utilities –
Environmental Services
2020-2040 Ongoing
The City has a Recycling Fellow that works with WMAC
staff to offer proper sorting trainings on-request that are open to multi-family properties and HOAs.
Champion Climate Resilience &
Environmental Justice (CP1)
SW-1.10: Establish an edible food
recovery program
17. CAP Action SW-1.10. Establish an edible food recovery program to minimize food waste. Leverage CalRecycle supports projects that prevent food waste or rescue edible food. Partner with existing food pantries like CSUEB, South Hayward Parish to identify and advertise locations for surplus food to be taken in the community. [Source:
2024 Climate Action Plan]
Public Works & Utilities –
Environmental Services
2020-2040 Ongoing
Staff in the City Manager's Office helped coordinate
setting up edible food recovery efforts in 2024. City of Hayward's webpage continues to display food recovery
lists, food rescue facilities.
SW-1.11: Work with hauler to review
contamination, label bins, and monitor
consumer behavior
18. CAP Action SW-1.11. Work with contracted hauler to: - Provide quarterly route reviews to identify prohibited contaminants potentially found in containers that are collected along route. - Clearly label all new containers indicating which materials are accepted in each container, and by January 1, 2024, place or replace labels on all containers. - Develop and implement a comprehensive monitoring and quality control program with a focus on consumer behavior change. [Source: 2024 Climate Action Plan]
Public Works & Utilities –
Environmental Services 2020-2040 Ongoing
The City has an agreement with Waste Management of
Alameda County (WMAC) to work on this program.
WMAC has cameras on their vehicles to monitor
compliance and prohibited contaminants. Existing
containers are labeled and new and replcement
containers are also labeled.
Champion Climate Resilience &
Environmental Justice (CP1)
SW-1.12: Fund edible food recovery
organizations
19. CAP Action SW-1.12. Work with local organizations, StopWaste, and investigate various funding/grant opportunities to fund edible food recovery organizations so they can expand and handle increased volume.
[Source: 2024 Climate Action Plan]
Public Works & Utilities –
Environmental Services
2020-2040 Not started
Due to staffing constraints, Environmental Services
continues to not actively investigate and apply for
grants on food recovery.
Champion Climate Resilience &
Environmental Justice (CP1)
SW-1.13: Partner with schools to
create waste diversion plan
20. CAP Action SW-1.13. Partner with schools, retirement communities, and other large institutions to create waste diversion and prevention program/procedure/plan. [Source: 2024 Climate Action Plan]
Public Works & Utilities –
Environmental Services
2020-2040 Ongoing
The Go Green Initiative has been working with HUSD
schools to create Green Teams and implement waste
diversion and prevention programs. City staff has
occasionally worked with Go Green. Staff also worked
with Chabot JC in 2025 to expand their recycling
program.
Champion Climate Resilience &
Environmental Justice (CP1)
SW-1.14: Evaluate edible food reuse
infrastructure in Hayward
21. CAP Action SW-1.14. Partner with StopWaste to conduct a feasibility study and identify next steps to ensure edible food reuse infrastructure in Hayward is sufficient to accept capacity needed to recover 20% of edible food disposed of within Hayward. [Source:
2024 Climate Action Plan]
Public Works & Utilities –
Environmental Services
2020-2040 Ongoing
StopWaste conducts the Alameda County Waste
Characterization Study and coordinates next step
efforts with the jurisdictions.
Champion Climate Resilience &
Environmental Justice (CP1)
SW-2.1: Continue to implement ORRO
22. CAP Action SW-2.1. Continue to implement the Organics Reduction and Recycling Ordinance (ORRO) adopted in November 2021 in alignment with the Countywide ORRO ordinance. Support StopWaste and County Environmental Health in the enforcement of the ORRO within the City. [Source: 2024 Climate Action Plan] Public Works & Utilities –
Environmental Services
2020-2040 Ongoing
Staff is continuing to implement the Organics Reduction and Recycling Ordinance.SW-2.2: Review and incorporate new circular economy bills
23. CAP Action SW-2.2. Review recent circular economy bills signed by the governor (i.e., SB 343, AB 881, AB 1201, AB 962, AB 1276) and incorporate requirements into hauling agreements, and municipal codes for full-service restaurants and local manufacturing businesses. [Source: 2024 Climate Action Plan]
Public Works & Utilities –
Environmental Services
2020-2040 Ongoing
Staff continually reviews all legislation relevant to
waste management and sustainability and updates
hauling agreements and municipal codes as needed.
SW-2.3: Continue to enforce Hayward
Construction and Demolition Debris
Recycling Ordinance
24. CAP Action SW-2.3. Continue to enforce the Hayward
Construction and Demolition Debris Recycling Ordinance. [Source:
2024 Climate Action Plan]
Public Works & Utilities –
Environmental Services 2020-2040 Ongoing
City staff continues to enforce the Hayward
Construction and Demolition Debris Recycling
Ordinance to eligible building permits.
Champion Climate Resilience &
Environmental Justice (CP1)
SW-2.4: Adopt citywide Zero Waste
Goal
25. CAP Action SW-2.4. Adopt a citywide Zero Waste Goal and develop a Zero Waste Strategic Plan to increase diversion from the landfill by 85% 2045. [Source: 2024 Climate Action Plan] Public Works & Utilities –
Environmental Services 2020-2040 Not started The City has not begun this program.
SW-2.5: Require a waste management
team for large events
26. CAP Action SW-2.5. Create a requirement for large events to hire an event waste management team. [Source: 2024 Climate Action Plan]
Public Works & Utilities –
Environmental Services 2020-2040 Partially complete
Currently all event permits have certain solid waste
requirements tp which they must adhere. This program
requiring large events to have an event waste
management team can be explored in 2027-2028
SW-2.6: Regularly revisit franchise
agreement with WMAC to increase
diversion
27. CAP Action SW-2.6. Regularly evaluate and update new franchise agreement with Waste Management of Alameda County to meet SB 1383 requirements and to implement new components to further divert waste from landfills. Work with WMAC to determine data necessary to meet zero waste goals and establish protocol for regular collection and reporting of associated metrics. Identify dedicated staff responsible for this. [Source: 2024 Climate Action Plan]
Public Works & Utilities –
Environmental Services
Annual Ongoing
Staff continues to regularly evaluate and update the
franchise agreement to meet state requirements and
local zero waste goals.
Champion Climate Resilience &
Environmental Justice (CP1)
SW-2.7: Implement a fee for single-use
food ware
28. CAP Action SW-2.7. Require food service providers to implement a fee for single-use food ware.
[Source: 2024 Climate
Action Plan]
Public Works & Utilities –
Environmental Services 2020-2040 Partially complete
Staff presented a report on this Program to the CSC in
September 2023. Community engagement is needed
before drafting an ordinance.
SW-2.8: Conduct multi-lingual and
multi-cultural education on waste
diversion
29. CAP Action SW-2.8. Partner with StopWaste to conduct targeted, multi-lingual, culturally appropriate, and geographically diverse waste prevention educational and technical assistance campaigns based on outcomes of a waste characterization study (WCS). Such as food waste prevention, edible food recovery strategies, proper storage, how to fix clothes/electronics, how to donate, reusable alternatives, effects of over consumption, sustainable consumption habits, buying second hand, buying durable, sharing, repurposing. Continue to conduct outreach regarding AB 1276 to full-service restaurants. [Source: 2024 Climate Action Plan]
Public Works & Utilities –
Environmental Services
2020-2040 Ongoing
Staff provides waste prevention education through
educational articles published in the City Leaflet
newsletter. City partnerships with WMAC and
StopWaste also provide multi-liongual waste prevention
education through their marketing efforts. The City
website is in the process of being revamped and the
new version will include an updated webpage with
information on waste prevention.
Champion Climate Resilience &
Environmental Justice (CP1)
SW-2.9: Monitor participation in
residential recycling programs
30. CAP Action SW-2.9. Continue to work with StopWaste and haulers to monitor participation in residential recycling programs, create education materials for the community, provide technical assistance to business to implement mandatory recycling, and identify other opportunities and means to promote zero waste efforts. [Source: 2024 Climate Action Plan]
Public Works & Utilities –
Environmental Services 2020-2040 Ongoing
Staff continues to partner with StopWaste and haulers
to encourage zero waste habits to the public. WMAC and
Tri-CED provide city with collection information on
residential recycling.
Champion Climate Resilience &
Environmental Justice (CP1)
SW-2.10: Promote extended producer
responsibility
31. CAP Action SW-2.10. Work with StopWaste and the business community to design and promote extended producer responsibility such as take-back programs. [Source: 2024 Climate Action Plan] Public Works & Utilities –
Environmental Services 2020-2040 Ongoing
Staff is working with StopWaste to implement SB 54, the Plastic Pollution Prevention and Packaging Producer
Responsibility Act. A report was presented to the CSC in May 2025. Staff also attend quarterly SB54 update
meetings held by Stopwaste.
SW-2.11: Conduct a consumption-
based GHG inventory
32. CAP Action SW-2.11. Conduct a consumption-based GHG emissions inventory to understand the community’s worst consumption habits and emission reduction potential and provide educational materials on a closed-loop circular economy. [Source:
2024 Climate Action Plan]
Public Works & Utilities –
Environmental Services 2020-2040 Not started The City has not begun this program.
SW-2.12: Establish post-consumer
recycled content requirements
33. CAP Action SW-2.12. Work with local businesses to establish post-consumer recycled content requirements that meet SB 343 recyclability claims as part of their purchasing criteria. [Source: 2024 Climate Action Plan]
Public Works & Utilities –
Environmental Services 2020-2040 Not started The City has not begun this program.
SW-2.13: Establish pop-up repair cafes
for easily repaired items
34. CAP Action SW-2.13. Partner with local organizations, schools, and libraries to establish pop-up repair cafes for commonly broken and easily repaired items. Partner with library to promote reuse by increasing accessibility to shared tools through a tool lending library. [Source: 2024 Climate Action Plan]
Public Works & Utilities –
Environmental Services
2020-2040 Not started The City has not begun this program.
SW-2.14: Increase bans on "problem
materials"
35. CAP Action SW-2.14. Based on existing StopWaste waste characterization studies and Litterati litter assessment, increase bans on "problem materials" (i.e., items without means of recycling or recycling markets, such as sale of polystyrene, plastic packaging, straws, plastics #4-7, mixed materials). Enforce the single-use plastic precheckout ban, by January 1, 2025, in alignment with SB 1046. [Source: 2024 Climate Action Plan]
Public Works & Utilities –
Environmental Services 2020-2040 Ongoing
Staff has not begun this program. Staff is in the process of determining the implementation structure for
enforcing SB 1046.
Champion Climate Resilience &
Environmental Justice (CP1)
SW-2.15: Increase circular food
economy
36. CAP Action SW-2.15. Explore funding opportunities to increase the circular food economy. [Source: 2024 Climate Action Plan] Public Works & Utilities –
Environmental Services
2020-2040 Ongoing
Staff has not found funding opportunities on circular
food economy.
Champion Climate Resilience &
Environmental Justice (CP1)
WW-1.1: Continue to implement the
Bay-Friendly Water Efficient
Landscape Ordinance
37. CAP Action WW-1.1. Continue to implement the City’s Bay- Friendly Water Efficient Landscape ordinance applicable to all land use types to decrease water consumption. [Source: 2024 Climate Action Plan]
Public Works & Utilities –
Utilities, Maintenance
Services - Landscape
2020-2040 Ongoing
Hayward Municipal Code Chapter 10, Article 12, Bay
Friendly Water Efficient Landscape Ordinance applies
to all new development. Consistency with this
Ordinance is assured on a project-by-project basis
through the plan and permitting review process.
Additionally, in 2025, staff also coordinated 11 water- wise landscape classes with an average class size of 20 participants.
Champion Climate Resilience &
Environmental Justice (CP1)
WW-1.2: Enforce the Water
Conservation Standards
38. CAP Action WW-1.2. Continue to implement and enforce the Water Conservation Standards within the Municipal Code via the Prohibition of Wasteful Water Practices Ordinance for households, businesses, industries, and public infrastructure. [Source: 2024 Climate Action Plan]
Public Works & Utilities –
Utilities
2020-2040 Ongoing
Staff continues to implement and enforce the
Prohibition of Wasteful Water Practices Ordinance for
households, businesses, industries, and public
infrastructure. In 2025, 50 reports were responded
through AccessHayward. Staff also responds to water
waste reports submitted to the State as necessary.
There were zero water waste reports submitted to the
state in 2025.
Champion Climate Resilience &
Environmental Justice (CP1)
WW-1.3: Track rebates and water
devices distributed
39. CAP Action WW-1.3. Continue to implement rebate and water conservation device tracking system to track the number of rebates and water devices distributed.
[Source: 2024 Climate Action Plan]
Public Works & Utilities –
Utilities
2020-2040 Ongoing
Staff continues to track the number of water
conservation rebates and devices distributed to
customers. In 2025, (48) 1.5 gpm showerheads, (38) 2.0
gpm kitchen aerators, and (40) 1.5 gpm bathroom
aerators were distributed to Hayward customers.
Champion Climate Resilience &
Environmental Justice (CP1)
WW-1.4: Continue the Recycled Water
Program
40. CAP Action WW-1.4. Continue to implement the Recycled Water Program which includes expanding facilities if necessary to deliver recycled water to additional customers, working with customers to Completesite retrofits, connecting customers to the recycled water system, and ensuring customer deliveries. [Source: 2024 Climate Action Plan]
Public Works & Utilities –
Utilities 2020-2040 Partially complete
Hayward began deliveries of recycled water to more
than 30 customers in March 2022 through its Phase 1
Program. Staff is developing a Recycled Water System
Master Plan to identify potential upgrades to, and
expansion of the recycled water system with an
anticipated completion of Spring 2026.
Champion Climate Resilience &
Environmental Justice (CP1)
WW-1.5: Continue to offer water
conservation programs
41. CAP Action WW-1.5. Continue to offer water conservation programs to the community including educational programs like water education program for schools and water wise landscape classes as well as incentives like free water conserving deceives, and rebates for rain barrels and turf replacement. [Source: 2024 Climate Action Plan]
Public Works & Utilities –
Utilities
2020-2040 Ongoing
Hayward continues to offer water conservation
programs to the community including educational
programs such as water education program for schools.
In FY 24-25, the Earthcapades School Water Education
Program was presented at 14 schools, 2 shows each,
reaching a total of 6,033 students.
Champion Climate Resilience &
Environmental Justice (CP1)
WW-1.6: Create water conservation
education campaign
42. CAP Action WW-1.6. As part of the water conservation programs offered, implement a public education campaign that in addition to highlighting water conservation practices, with focus on low-income households with high utility bill burdens. [Source: 2024 Climate Action Plan]
Public Works & Utilities –
Utilities 2020-2040 Not started
Staff will coordinate with other City departments to
identify and target low-income, high-utility bill
households. Conservation materials are available and
accessible in multiple languages. Staff will be working to develop additional materials that will be available to all Hayward customer classes and income levels.
Champion Climate Resilience &
Environmental Justice (CP1)
WW-1.7: Create multi-lingual and
accessible water education materials
43. CAP Action WW-1.7. Ensure that water conservation
educational materials, programs and outreach efforts are in multiple languages and accessible for low-income or disadvantaged communities.
Public Works & Utilities –
Utilities
2020-2040 Not started
Conservation materials are available and accessible in
multiple languages. Staff will be working to develop
additional materials that will be available to all
Hayward customer classes and income levels.
Champion Climate Resilience &
Environmental Justice (CP1)
WW-1.8: Conduct outreach to low-
income communities and elderly
households
44. CAP Action WW-1.8. Perform targeted outreach to low-income communities and elderly households to provide free water conservation devices and aid disadvantaged community members in obtaining available rebates for water conservation devices.
Public Works & Utilities –
Utilities
2020-2040 Not started
Staff will coordinate with other City departments to
identify and target low-income and elderly households,
and disadvantaged communities. Conservation
materials are available and accessible in multiple
languages. Staff will be working to develop additional
materials that will be available to all Hayward customer classes and income levels.
Champion Climate Resilience &
Environmental Justice (CP1)
WW-1.9: Support equitable installation
of water saving devices
45. CAP Action WW-1.9. Partner with programs such as Green House Call or other similar programs to support community members with installation of water saving devices with a particular focus of support for low-income, elderly, or disadvantaged elderly residents.
Public Works & Utilities –
Utilities
2020-2040 Not started
Public Works staff is coordinating with other City
Departments to identify and target low-come, elderly,
and disadvantaged community members to ensure the
availability of water-saving devices by request through the water conservation program.
Champion Climate Resilience &
Environmental Justice (CP1)
WW-1.10: Advance commercial and
industrial water recycling
46. CAP Action WW-1.10. Continue to coordinate with commercial and industrial customers including the Hayward Area Recreation and Park District and the Hayward Unified School District to advance water recycling programs.
Public Works & Utilities –
Utilities, Maintenance
Services – Landscape
2020-2040 Ongoing
Recycled water is currently being delivered to a number of Hayward Area Recreation and Park District, and
Hayward Unified School District sites for irrigation
purposes through Hayward's Phase 1 Recycled Water
Project. Staff is developing a Recycled Water System
Master Plan with an anticipated completion of Spring
2026, to evaluate potential water quality needs and
expansion of the system to deliver recycled water to
additional commercial and industrial customers. Staff
also continues to coordinate with both districts in
pursuit of potential recycled water opportunities.
Champion Climate Resilience &
Environmental Justice (CP1)
WW-1.11: Develop a Recycled Water
Master Plan
47. CAP Action WW-1.11. Develop a Recycled Water Master Plan to assess the feasibility of expanding the recycled water system and establish a roadmap for a recycled water expansion program. The plan will identify the locations available for recycled water use, the capacity needed to fully replace potable water use at identified locations and establish a schedule for potable water replacement with recycled water for appropriate applications.
Public Works & Utilities –
Utilities
Partially complete
Staff is developing a Recycled Water System Master Plan with an anticipated completion of Spring 2026, to
evaluate potential water quality needs and expansion of the system to deliver recycled water to additional
commercial and industrial customers.
Champion Climate Resilience &
Environmental Justice (CP1, FP13)
WW-1.12: Promote gray water and
rainwater collection
48. CAP Action WW-1.12. Promote the use of on-site gray water and rainwater collection systems.
Public Works & Utilities –
Utilities
2020-2040 Ongoing
Staff is continuing to implement the Bay-Friendly Water Efficient Landscape Ordinance, and provide rebates for
rain barrels. Staff also coordinated a water-wise class on installing Rain Barrels in November 2025.