Tuesday, April 28, 2026
5:30 PM
CITY OF HAYWARD
Hayward City Hall
777 B Street
Hayward, CA 94541
www.Hayward-CA.gov
Conference Room 2A
City Council
Agenda
1 April 28, 2026City Council Agenda
SPECIAL CITY COUNCIL MEETING
EMERGENCY OPERATIONS CENTER/TRAINING
777 B Street, Hayward, CA 94541
City Hall, Conference Room 2A
NOTICE: The City Council will hold a hybrid meeting in Conference Room 2A and virtually via Zoom
PUBLIC PARTICIPATION
How to submit written Public Comment:
1. Use eComment on the City's Meeting & Agenda Center webpage at:
https://hayward.legistar.com/Calendar.aspx. eComments are directly sent to the iLegislate application used by City Council and City staff. Comments received before 3:00 p.m. the day of the meeting will be exported into a report, distributed to the City Council and staff, and published on the City's Meeting & Agenda Center under Documents Received After Published Agenda.
2. Send an email to [email protected] by 3:00 p.m. the day of the meeting. Please identify the Agenda Item Number in the subject line of your email. Emails will be compiled into one file, distributed to the City Council and staff, and published on the City's Meeting & Agenda Center under Documents Received After Published Agenda. Documents received after 3:00 p.m. through the adjournment of the meeting will be included as part of the meeting record and published the following day.
How to provide live Public Comment:
Participate in Conference Room 2A or click link below to join the meeting:
https://hayward.zoom.us/j/87170894541?pwd=gVn4sZybsKL2jY5G9OuPtzJqYFkZnF.1 Meeting ID: 871 7089 4541
Password: Cc4/28@530
or
Dial: +1 669 900 6833 or +1 646 931 3860
Meeting ID: 871 7089 4541
Password: 8346660314
2 April 28, 2026City Council Agenda
SPECIAL CITY COUNCIL MEETING
EMERGENCY OPERATIONS CENTER PRESENTATION/TRAINING
777 B Street, Hayward, CA 94541
City Hall, Conference Room 2A
CALL TO ORDER: Mayor Salinas
Pledge of Allegiance: Council Member Zermeño
SB 707 TELECONFERENCE NOTIFICATIONS AND CONSIDERATION
ROLL CALL
PUBLIC COMMENTS
Limited to Items on the Agenda
EMERGENCY OPERATIONS CENTER PRESENTATION/TRAINING
Elected Officials Emergency Operations Center
Presentation/Training (Staff Report from Fire Chief Hamre) RPT 26-0391.
Attachments: Attachment I Elected Officials EOC Presentation
ADJOURNMENT
NEXT MEETING, May 5, 2026, 7:00 PM
PUBLIC COMMENT RULES
Any member of the public desiring to address the Council shall limit their comments to three (3) minutes unless less or further time has been granted by the Presiding Officer or in accordance with the section under Public Hearings. The Presiding Officer has the discretion to shorten or lengthen the maximum time members may speak. Speakers will be asked for their name before speaking and are expected to honor the allotted time.
3 April 28, 2026City Council Agenda
PLEASE TAKE NOTICE
That the City Council adopted Resolution No. 87-181 C.S., which imposes the 90-day deadline set forth in Code of Civil Procedure section 1094.6 for filing of any lawsuit challenging final action on an agenda item which is subject to Code of Civil Procedure section 1094.5.
***Materials related to an item on the agenda submitted to the Council after distribution of the agenda packet are available for public inspection in the City Clerk ’s Office, City Hall, 777 B Street, 4th Floor, Hayward, during normal business hours. An online version of this agenda and staff reports are available on the City ’s website. Written comments submitted to the Council in connection with agenda items will be posted on the City ’s website. All Council Meetings are broadcast simultaneously on the City website, Cable Channel 15 - KHRT, and YouTube. ***
Assistance will be provided to those requiring accommodations for disabilities in compliance with the Americans with Disabilities Act of 1990. Interested persons must request the accommodation at least 48 hours in advance of the meeting by contacting the City Clerk at (510) 583-4400 or [email protected].
Assistance will be provided to those requiring language assistance. To ensure that interpreters are available at the meeting, interested persons must request the accommodation at least 48 hours in advance of the meeting by contacting the City Clerk at (510) 583-4400.
4 CITY OF HAYWARD
Hayward City Hall
777 B Street
Hayward, CA 94541
www.Hayward-CA.gov
File #: RPT 26-039
DATE: April 28, 2026
TO: Mayor and City Council
FROM: Hayward Fire Department’s Emergency Management Team
SUBJECT
Elected Officials Emergency Operations Center Presentation/Training
RECOMMENDATION
That City Council attend the Elected Officials Emergency Operations Center (EOC) Presentation/Training on April 28, 2026, to improve its understanding of Hayward’s emergency management procedures during a major disaster response and EOC Activation.
SUMMARY
The City of Hayward faces several major hazards, such as earthquakes, wildfires, and flooding, that threaten critical infrastructure and could severely hinder the City’sdisaster response capabilities without proper preparation. To address this risk, the Fire Department’s Emergency Management Team has introduced a series of EOC Section trainings for the major sections of the EOC: Operations, Planning, Logistics, Finance, and Management. These trainings are in preparation for the Fire Department’sGolden Eagle Functional Exercise on May 12, 2026, which will simulate a major emergency and a full EOC activation.
In advance of this exercise, the Fire Department believes that an additional training/presentation for City Council would be beneficial in strengthening Council’s understanding of Hayward’s emergency management system and their role during emergency operations.
In addition, Alameda County is preparing an emergency management handbook for elected officials that will provide general guidance to elected officials on how to act during an emergency. This training/presentation builds on that material and is tailored to the specific structure and procedures of Hayward’s emergency management system. Following the training, each City Council member will receive a copy of the handbook, modified as needed for the City of Hayward once the County completes the final draft.
CITY OF HAYWARD Printed on 4/23/2026Page 1 of 2
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5 File #:RPT 26-039
ATTACHMENTS
Attachment I Elected Officials EOC Presentation
CITY OF HAYWARD Printed on 4/23/2026Page 2 of 2
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6 Your Role in an
Emergency: City
Council & EOC
1 ATTACHMENT I
7 2
1. ROLE OF CITY COUNCIL
2. DISASTER RESPONSE PRIORITIES
3. ICS & EOC OVERVIEW
4. BREAK (5 minutes)
5. HOW TO PREPARE & RESPOND TO
DISASTERS
6. DONATIONS & VOLUNTEERS
7. DISASTER ASSISTANCE AND
RECOVERY PROGRAMS
8. QUESTIONS (15 minutes)
AGENDA
8 3
EOC OPERATIONS:
POSITION-SPECIFIC
TRAINING
9 4
EOC OPERATIONS:
POSITION-SPECIFIC
TRAINING
ROLE OF CITY COUNCIL
10 WHERE DOES CITY COUNCIL FIT IN A DISASTER?
5 EOC OPERATIONS:
POSITION-SPECIFIC
TRAINING
11 ONE VOICE TO THE PUBLIC
EOC OPERATIONS:
POSITION-SPECIFIC
TRAINING
6 12
7 EOC OPERATIONS:
POSITION-SPECIFIC
TRAINING
DISASTER RESPONSE
PRIORITIES
13 8
LIFE SAFETY
INCIDENT STABILIZATION
PROTECTION OF PROPERTY &
ENVIRONMENT
COMMUNITY RESTORATION
4 DISASTER RESPONSE PRIORITIES
14 9
LIFECYCLE OF AN
EMERGENCY?
15 10
EOC OPERATIONS:
POSITION-SPECIFIC
TRAINING
ICS & EOC SYSTEMS
16 11
Local Government
City, Special District etc.
+ EOC
+ DOC
Operational Area
County
+ EOC
+ DOC
OES Region
+ REOC
Regions
State
+ SOC
Field
ICP | First Responders etc.
S
TANDARDIZED
E
MERGENCY
M
ANAGEMENT
S
YSTEM
17 12
18 13
Incident Command
System
19 14
Incident Command
System
20 15
Incident Command
System
21 16
INCIDENT TYPES
22 17
WHAT DOES AN
EMERGENCY OPERATIONS
CENTER DO?
23 18
Finance/Admin.
Section Chief
EOC Coordinator
Public Information
Officer
Management
Section
Legal Affairs Officer
Liaison Officer
Safety & Security
Officer
Private Sector
Coordinator
Policy Group
Operations Section
Chief
Planning Section
Chief
Logistics Section
Chief
EOC Director
EOC
Emergency
Operations
Center
MANAGEMENT
STAFF
GENERAL STAFF
24 19
EOC OPERATIONS:
POSITION-SPECIFIC
TRAINING
Elected Officals
Finance/Admin. Section
Chief
Timekeeping Unit Leader
Cost Accounting Unit Leader
Purchasing Unit Leader
Compensation / Claims
Unit Leader
Cost Recovery Unit Leader
EOC Coordinator
Public Information
Officer
Management Section
Legal Affairs Officer
Liaison Officer
Safety & Security
Officer
Private Sector
Coordinator
Policy Group
Operations Section Chief
Fire & Rescue Branch Director
Emergency Medical Services
Coordinator
Care & Shelter Branch
Director
Sheltering Coordinator
Mass Feeding Coordinator
Animal Services Coordinator
Haz. Mat. & Enviromental
Health Coordinator
Public Works Coordinator
Safety Assessment
Coordinator
Debris Management
Coordinator
Utilities Coordinator
Law Enforcement Branch
Director
Infrastructure Branch Director
Planning Section Chief
Situation Unit Leader
Resource Status Unit Leader
Documentation Unit Leader
G.I.S. Unit Leader
Advance Planning
Unit Leader
Demobilization Unit Leader
Supply & Procurement Unit
Leader
Communications &
Information Technology Unit
Leader
Transporation Unit Leader
Facilities Unit Leader
Personnel Unit Leader
Volunteer Management Unit
Leader
Food Unit Leader
Logistics Section Chief
EOC Director
Social Media Unit
Call Center Unit
Joint Information
Center
EOC
Emergency
Operations
Center
Scribe
25 20
EOC Activation Levels
• Level 3 – Enhanced Monitoring
• Emergency management staff
are actively monitoring any
incidents or events.
• Level 2 – Partial Activation
• Select EOC staff are notified
and monitoring incidents or
events.
• Level 1 – Full Activation
• All lead and support staff are
notified. EOC is fully staffed by
local, state, and federal reps.
SCALE
26 21
OPERATIONAL
PERIOD
• Period of time set by EOC Director
• Typically 12 hours
• Actual length based on:
• Immediate situation
• Availability of staff and
resources
• Length of time needed to
accomplish identified tasks
27 22
EOC OPERATIONS:
POSITION-SPECIFIC
TRAINING
PLANNING P
• The Planning P is the visual
model used in ICS/EOC to guide
the incident planning cycle from
initial response through
development of the Incident
Action Plan (IAP) or EOC Action
Plan for each operational
period. It outlines the sequence
of meetings and information
flow—beginning with command
direction and ending with the
operational briefing.
28 23
EOC OPERATIONS:
POSITION-SPECIFIC
TRAINING
HOW TO PREPARE &
RESPOND TO DISASTERS
29 MAKE A GO-BAG FOR EMERGENCIES
24 EOC OPERATIONS:
POSITION-SPECIFIC
TRAINING
30 25
Initial Actions
(First 30-60 minutes)
• Confirm EOC Status by checking
with EOC Coordinator or EOC
Director.
• Understand which agencies are
managing response operations.
• Request Executive Briefing
meeting with the EOC Director.
• Be aware of any evacuations,
sheltering, or major safety actions
underway.
• Align with the PIO on messaging.
• Avoid sharing unverified information.
Incident Overview
• What has occurred and
where is the incident
located?
• What areas or populations
are impacted?
• What hazards or risks are
currently present?
Public Information
• What public information has
already been released?
• What is the public information
strategy?
• Are there rumors or
misinformation that need to be
addressed?
Response Operations
• Which agency or agencies are
managing field operations?
• What are the current operational
priorities?
• Are evacuations, shelter
operations, or road closures
underway?
31 26
Executive Briefings
A meeting between city council and EOC Director (or representative) to clarify information regarding the disaster.
Incident Overview
• What has occurred and where
is the incident located?
• What areas or populations are
impacted?
• What hazards or risks are
currently present?
Public Information
• What public information has already
been released?
• What is the public information
strategy?
• Are there rumors or misinformation
that need to be addressed?
Response Operations
• Which agency or agencies are
managing field operations?
• What are the current operational
priorities?
• Are evacuations, shelter operations,
or road closures underway?
Examples of Questions to Ask
32 27
EOC OPERATIONS:
POSITION-SPECIFIC
TRAINING
Governance Decisions &
Emergency Proclamations
• A local emergency may be proclaimed by City Council or City Manager, as specified in ordinance adopted by City Council.
• Proclamation allows city to take certain actions such as:
• Request the Governor to declare State of
Emergency.
• Suspend orders and regulations necessary to
provide for protection of life and property.
• Require the emergency services of any local official
or employee.
• Request state agencies and other jurisdictions to
provide mutual aid.
33 28
• What happened?
• We don’t know yet.
• We will get back to you
asap.
• What are you doing about it?
• Describe the big picture
without operational
details.
• What does it mean to me?
• Acknowledge the public’s
options and their
recommended actions.
3 Public
Questions
34 29
• Share verified protective actions, official
closures, shelter info.
• Emphasize community self-reliance for
immediate period when appropriate.
• Stay informed on the City’s Disaster
Response to respond to public concerns.
DOs
• Speculate (cause, timelines, unconfirmed
numbers) or share unverified information.
• Announce evacuations/curfews/etc. unless
part of official release.
• Promise resources, reimbursement,
operational outcomes.
• Step into operational roles.
DON’T
35 30
Social Media Playbook
• Post only what’s in the official update
from the EOC or directly approved by PIO.
• If you see rumors online: forward to
PIO/JIC or EOC Director representative,
don’t repost.
• Accessibility reminder: plain language,
multilingual routing, captioning where
possible.
36 31
• You hear problems early
• What to capture:
Who/what/where/how urgent
• Where to route info: the City’s
established intake (EOC Liaison
process)
• What are you doing about it?
• Describe the big picture
without operational details.
• What not to do?
• Personal tasking to
departments, promising
outcomes.
How to
Help
Without
“Doing
Ops”
37 32
EOC OPERATIONS:
POSITION-SPECIFIC
TRAINING
DONATIONS AND
VOLUNTEERS
38 33
HOW TO RESPOND TO
DONATION
REQUESTS,
CONTRIBUTIONS,
AND VOLUNTEERS
39 34
40 35
EOC OPERATIONS:
POSITION-SPECIFIC
TRAINING
DISASTER ASSISTANCE &
RECOVERY PROGRAMS
41 36
PROGRAM WHO IT SUPPORTS WHAT IT COVERS
Public Assistance (PA) Governments Debris removal, emergency response, infrastructure
repair
Individual Assistance (IA) Residents Housing support, home repairs, recovery services
California Disaster Assistance
Act (CDAA)
Local Governments State financial assistance for
eligible disaster costs
SBA Disaster Loans Small Business
Administration Declaration;
lower threshold than FEMA
Provides low-interest loans for
homeowners and businesses
to repair or replace property
TYPES OF ASSISTANCE PROGRAMS
42 37
CITY COUNCIL ACTIVATES IN RECOVERY
43 38
EOC OPERATIONS:
POSITION-SPECIFIC
TRAINING
ALAMEDA COUNTY ELECTED
OFFICIAL’S HANDBOOK
44 39
EOC OPERATIONS:
POSITION-SPECIFIC
TRAINING
• Can you explain…
• I didn’t understand…
• What happens when…
Q&A
45