COVID-19 Business Recovery Survey
QUESTION SUMMARIES DATA TRENDS INDIVIDUAL RESPONSES
Q1 w
Q2 w
Q3 w
100.00% 39
94.87% 37
100.00% 39
97.44% 38
69.23% 27
92.31% 36
46.15% 18
Please provide your business or organization information:
Answered: 39 Skipped: 0
ANSWER CHOICES RESPONSES
Responses Business Name
Responses Business Street Address
Responses Business Zip Code
Responses Business Email
Responses Business Website
Responses Business Phone Number
Responses Social Media Account(s)
What year was your business/organization established in Hercules? Answered: 38 Skipped: 1
2018
11/20/2021 12:50 AM
2004
11/18/2021 10:30 AM
1994
11/17/2021 2:38 PM
2005
11/17/2021 11:08 AM
How many employees do you currently have at your Hercules location? Answered: 39 Skipped: 0 39 responsesShare Linkhttps://www.surveymonkey.com/results/SM-VX8WF2VC9/COPY Hide comments
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Q4 w
35.90% 14
38.46% 15
10.26% 4
15.38% 6
0.00% 0
0.00% 0
0.00% 0
TOTAL 39
0% 10%20%30%40%50%60%70%80%90%100%
Self-employedwith no...
1 to 4
5 to 9
10 to 25
26 to 50
51 to 100
101 or more
ANSWER CHOICES RESPONSES
Self-employed with no employees
1 to 4
5 to 9
10 to 25
26 to 50
51 to 100
101 or more
Please indicate your business type:
Answered: 39 Skipped: 0
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0.00% 0
5.13% 2
2.56% 1
2.56% 1
0.00% 0
0.00% 0
2.56% 1
0.00% 0
7.69% 3
0.00% 0
5.13% 2
12.82% 5
2.56% 1
12.82% 5
15.38% 6
2.56% 1
TOTAL 39
0% 10%20%30%40%50%60%70%80%90%100%
Auto-Related
Beauty/PersonalCare Service...
Childcare,Education,...
Construction
Entertainment& Recreation
Finance,Insurance, R...
FitnessCenter/Gym
Grocery Store
Home-basedBusiness
Hospitality &Tourism
Distribution,Light-Manufa...
MedicalOffices...
Non-Profit
Professionaland Technica...
Restaurant,Bar, Brewpub...
Retail Store
Technology(Research &...
Other (pleasespecify)
ANSWER CHOICES RESPONSES
Auto-Related
Beauty/Personal Care Services (Hair, Nail, Waxing, Tattoo) Childcare, Education, Tutoring
Construction
Entertainment & Recreation
Finance, Insurance, Real Estate
Fitness Center/Gym
Grocery Store
Home-based Business
Hospitality & Tourism
Distribution, Light-Manufacturing or Production
Medical Offices (Dental, Physicians, Pharmacies)
Non-Profit
Professional and Technical Services
Restaurant, Bar, Brewpubs, and Other Food/Drink
Retail Store
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Q5 w
Q6 w
2.56% 1
25.64%10
TOTAL 39
ANSWER CHOICES RESPONSES Technology (Research & Development, Software) Responses Other (please specify)
76.92% 30
23.08% 9
Has your business/organization been negatively impacted by COVID-19? Answered: 39 Skipped: 0
TOTAL 39
0% 10%20%30%40%50%60%70%80%90%100%
Yes
No
ANSWER CHOICES RESPONSES
Yes
No
76.67% 23
50.00% 15
0.00% 0
13.33% 4
If yes, how was your business/organization negatively impacted? (Select all that apply):
Answered: 30 Skipped: 9
Total Respondents: 30
0% 10%20%30%40%50%60%70%80%90%100%
Loss of revenue
Temporaryclosure
Permanentclosure
Layoff of oneor more staff
Reducedcustomer demand
ANSWER CHOICES RESPONSES
Loss of revenue
Temporary closure
Permanent closure
Layoff of one or more staff 39 responsesShare Linkhttps://www.surveymonkey.com/results/SM-VX8WF2VC9/COPY ÷ wSIGN UP FREE
Q7 w
Q8 w
50.00% 15
Total Respondents: 30
ANSWER CHOICES RESPONSES Reduced customer demand
36.84%14
39.47%15
23.68%9
23.68%9
10.53%4
5.26%2
0.00%0
0.00%0
2.63%1
2.63%1
What COVID-19 relief funding or assistance has your business/organization received? (Select all that apply):
Answered: 38 Skipped: 1
Total Respondents: 38
0% 10%20%30%40%50%60%70%80%90%100%
I have notreceived...
PaycheckProtection...
EconomicInjury Disas...
CaliforniaSmall Busine...
EDD(Employment...
Tax or PermitRelief...
FederalRestaurant...
FederalShuttered Ve...
Small BusinessDevelopment...
Other SmallBusiness...
ANSWER CHOICES RESPONSES
I have not received COVID-19 relief assistance
Paycheck Protection Program (PPP)
Economic Injury Disaster Loan/Advance (EIDL)
California Small Business COVID-19 Relief Grant
EDD (Employment Development) - Unemployment or Pandemic Unemployment Assistance Tax or Permit Relief (Extended deadlines, waiver of late fees,tax credits, etc.) Federal Restaurant Revitalization Fund
Federal Shuttered Venue Operators Grant
Small Business Development Center (SBDC) – free training or counseling Other Small Business Administration (SBA) loan (e.g., SBA Debt Relief, Express Bridge Loan) How much total COVID-19 relief funding has your business received? Answered: 24 Skipped: 15
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Q9 w
20.83% 5
16.67% 4
12.50% 3
16.67% 4
33.33% 8
TOTAL 24
0% 10%20%30%40%50%60%70%80%90%100%
$1 - $5,000
$5,001 -$10,000
$10,001 -$20,000
$20,001 -$50,000
More than$50,000
ANSWER CHOICES RESPONSES
$1 - $5,000
$5,001 - $10,000
$10,001 - $20,000
$20,001 - $50,000
More than $50,000
28.13% 9
18.75% 6
40.63% 13
25.00% 8
What will be the greatest challenges to your business/organization recovery? (Select your top three choices):
Answered: 32 Skipped: 7
Total Respondents: 32
0% 10%20%30%40%50%60%70%80%90%100%
Cash flow -paying for...
Debt management
Paying rentand utilitie...
Hiring orre-hiring...
Marketing mybusiness
Re-establishingcustomer/cli...
Obtaininginventory an...
Securingfuture...
ANSWER CHOICES RESPONSES
Cash flow - paying for inventory and pay payroll
Debt management
Paying rent and utilities (including back rent)
Hiring or re-hiring employees 39 responsesShare Linkhttps://www.surveymonkey.com/results/SM-VX8WF2VC9/COPY ÷ wSIGN UP FREE
Q10 w
Q11 w
28.13% 9
37.50% 12
21.88% 7
21.88% 7
Total Respondents: 32
ANSWER CHOICES RESPONSES Marketing my business
Re-establishing customer/client base
Obtaining inventory and supplies
Securing future financing
10.00% 3
90.00% 27
If you are a restaurant, have you used outdoor dining during the Pandemic and would you like to continue or enhance outdoor dining? Answered: 30 Skipped: 9
TOTAL 30
0% 10%20%30%40%50%60%70%80%90%100%
Yes
Not applicable
ANSWER CHOICES RESPONSES
Yes
Not applicable
What type of assistance would be helpful for your business/organization now and in the future? (Select all that apply):
Answered: 30 Skipped: 9
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Q12 w
10.00%3
23.33%7
16.67%5
20.00%6
13.33%4
20.00%6
50.00%15
46.67%14
10.00%3
23.33%7
Total Respondents: 30
0% 10%20%30%40%50%60%70%80%90%100%
Continuedoutdoor dini...
Shop localcampaign,...
Onlinebusiness...
Financialtraining and...
Employeetraining and...
Small businessresources &...
Assistancewith applyin...
Rentassistance...
Improvements/enhancements t...
Other (pleasespecify)
ANSWER CHOICES RESPONSES
Continued outdoor dining operationswith enhancements
Shop local campaign, including a community gift card program partially subsidized by the City Online business support – website assistance
Financial training and resources -access to capital, debt management, etc.
Employee training and hiring assistance
Small business resources & one-on-one counseling
Assistance with applying for available COVID-19 relief grants and loans Rent assistance grants
Improvements/enhancements to commercial areas (Continued on Question 12) Responses Other (please specify)
(Question 11 Continued) What type of assistance would be helpful for your business/organization now and in the future? If you have selected "Improvements/enhancements to commercial areas" Please select all that apply:
Answered: 16 Skipped: 23
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Q13 w
43.75% 7
25.00% 4
18.75% 3
25.00% 4
31.25% 5
18.75% 3
0.00% 0
12.50% 2
Total Respondents: 16
0% 10%20%30%40%50%60%70%80%90%100%
Additionalarts, cultur...
Additionallighting, su...
A farmersmarket
Enhancedlandscaping
Increasedpolice presence
Informationkiosks
Parkletsand/or benches
Food truckevents
ANSWER CHOICES RESPONSES
Additional arts, culture and entertainment venues
Additional lighting, such as decorative strings of lights A farmers market
Enhanced landscaping
Increased police presence
Information kiosks
Parklets and/or benches
Food truck events
20.59%7
Is your business/organization online? Would you like assistance in setting up your business online? (Select all that apply):
Answered: 34 Skipped: 5
Total Respondents: 34
0% 10%20%30%40%50%60%70%80%90%100%
No, mybusiness doe...
Yes, mybusiness has...
Yes, mybusiness has...
Yes, I wouldlike assista...
No, I wouldnot like...
ANSWER CHOICES RESPONSES
No, my business does not have its own website 39 responsesShare Linkhttps://www.surveymonkey.com/results/SM-VX8WF2VC9/COPY ÷ wSIGN UP FREE
Q14 w
Q15 w
35.29%12
14.71%5
23.53%8
23.53%8
Total Respondents: 34
ANSWER CHOICES RESPONSES Yes, my business has a website, but it does not offer online ordering or delivery Yes, my business has a website and customers can order onlinefor pickup and/or delivery Yes, I would like assistance improving my business' online presence (e.g., via a grant program to support a local marketing company to get my business set- up online) No, I would not like assistance with my business' online presence
81.82%27
6.06%2
3.03%1
9.09%3
0.00%0
Have you benefitted from protections under the Contra Costa County commercial rent eviction moratorium? Is your business/organization behind on rent? (Answers are confidential):
Answered: 33 Skipped: 6
TOTAL 33
0% 10%20%30%40%50%60%70%80%90%100%
No, I havecontinued to...
Yes, I havenot been abl...
Yes, I havenot been abl...
Yes, I havenot been abl...
Yes, I havenot been abl...
ANSWER CHOICES RESPONSES
No, I have continued to pay full rent during the pandemic/I am currently caught up on rent Yes, I have not been able to pay rent during some or all of the time and my back rent is between $1 and $10,000 Yes, I have not been able to pay rent during some or all of the time and my back rent is between $10,001 and $20,000 Yes, I have not been able to pay rent during some or all of the time and my back rent is between $20,001 and $50,000 Yes, I have not been able to pay rent during some or all of the time and my back rent is over $50,000 What is the best way to communicate with you? (Select all that apply):
Answered: 39 Skipped: 0
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Q16 w
92.31% 36
28.21% 11
28.21% 11
5.13% 2
2.56% 1
5.13% 2
5.13% 2
Total Respondents: 39
0% 10%20%30%40%50%60%70%80%90%100%
Email
Telephone
Text Message
Social Media
Website
TraditionalMail
Other (pleasespecify)
ANSWER CHOICES RESPONSES
Email
Telephone
Text Message
Social Media
Website
Traditional Mail
Responses Other (please specify)
69.44% 25
11.11% 4
5.56% 2
Please specify business owner race/ethnicity. (Optional Response):
Answered: 36 Skipped: 3
Total Respondents: 36
0% 10%20%30%40%50%60%70%80%90%100%
Asian orPacific...
Black orAfrican...
Hispanic orLatino
White
NativeAmerican or...
Otherrace/ethnici...
Decline toState
ANSWER CHOICES RESPONSES
Asian or Pacific Islander
Black or African American
Hispanic or Latino
39 responsesShare Linkhttps://www.surveymonkey.com/results/SM-VX8WF2VC9/COPY ÷ wSIGN UP FREE
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19.44% 7
0.00% 0
0.00% 0
2.78% 1
Total Respondents: 36
ANSWER CHOICES RESPONSES White
Native American or Alaskan Native
Other race/ethnicity not listed here
Decline to State
39 responsesShare Linkhttps://www.surveymonkey.com/results/SM-VX8WF2VC9/COPY ÷ wSIGN UP FREE