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Attach 2 - Parking Enforcement Officer Job Description

Hercules City Council
January 9, 2024

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Attach 2 - Parking Enforcement Officer Job Description
Meeting
January 9, 2024
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Hercules City Council
Original file
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Text extracted from the city's file for reading and search. Open the original on hercules.legistar1.com. That file is the official record.

PARKING ENFORCEMENT OFFICER
Pay Grade: 142
Hourly $27.20 - $34.72
Annually $53,750 - $68,600

DEFINITION
The Parking Enforcement Officer (PEO) performs a variety of law enforcement support duties with the majority of responsibilities involving enforcement of parking regulations in an assigned area while driving a parking enforcement scooter or car, riding a bicycle, or walking on foot. Duties include reporting defective street signs, pavement markings and parking meters; giving information to the public concerning city geography, location of buildings, public transit stations and stops, and city functions and offices. The PEO will use a computer to make entries, update and make corrections to information and keep a variety of detailed logs and files, while also using a variety of law enforcement communication equipment. In addition to issuing warnings and citations, the PEO may testify in court regarding citations issued and other events. These duties will be performed under general supervision and when assigned, working with other staff. The majority of the workday will be spent on the field (i.e., outside) in various weather conditions.

A typical shift may be 4 to 10 hours a day scheduled between the hours of 6:00 a.m. – 6:00 p.m., Monday – Saturday. The PEO is a physically demanding position as stooping, lifting, kneeling and reaching overhead and forward is required daily.

ESSENTIAL FUNCTIONS:

Proactively seek out and issue citations for violations of the California Vehicle Code, Hercules Municipal Code, and other codes Conduct vehicle inventories and complete towed vehicle reports Front counter reception and customer service
Collection, handling and security of property and evidence Writing non-investigative police reports
Radar trailer placements
Abandoned vehicle response and resolution
Towing of vehicles
Installation of child safety seats
Transporting and preparing patrol vehicles for service
Traffic control
Other general support activities that do not require performance by a sworn officer Additional Duties
In addition to the duties listed in the Essential Duties section, the PEO may perform the following duties:

Set-up and remove barricades and temporary signs
Perform field checks as necessary
Conduct security checks of parking facilities
Handle money
Train new or temporary staff in the technical aspects of the PEO position Perform related duties as assigned.

MINIMUM QUALIFICATIONS:

Ability to:

Learn, understand, interpret and enforce appropriate City and State parking and vehicle codes, laws and regulations; Identify and report parking and traffic problems encountered during the course of the work day; Read, write and understand English at an 8th grade level due to the various assignments and use of tools and equipment to complete various assignments; Learn the technical aspects of the job;
Maintain routine records and logs;
Communicate effectively with good listening skills both orally and in writing.

Work independently, without immediate supervision,
Effectively multi-task;
Maintain confidentiality of police matters and records; Communicate professionally when confronted by irate or verbally abusive members of the public.

Experience and Education:

Any combination equivalent to experience and education that could likely provide the required knowledge and abilities would be qualifying. A typical way to obtain the knowledge and abilities would be:

Completion of the twelfth grade or possession of a General Education Diploma (GED) and one year of experience involving public contact and making independent decisions.

Knowledge of modern office equipment, procedures and practices; ability to do light typing and to learn and operate a computer terminal, radio, cell phone and other communication and office equipment; Ability to work effectively under pressure and manage conflict.

License or Certificate:

Possession of an appropriate, valid California drivers' license.

Possession of, or ability to obtain within 90 days, an American Red Cross first aid certificate including CPR training (must be obtained within six months of employment in the position).

GENERAL REQUIREMENTS
Valid CA Driver's License and American Red Cross first aid certificate with CPR training GED or high school completion
Successful completion of background check and physical examination PHYSICAL DEMANDS AND REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The ability to speak and hear.

The ability to smell and taste due to potential contact with pesticides and fumes that the employee will need to distinguish for their own safety and the safety of others. Both smell and taste senses detect unusual occurrences such as a chemical cloud that cannot be seen.

The ability to stand, walk and reach with hands and arms; and regularly use hands to touch, handle, or feel.

Repetitive hand and arm movement is required to produce citations, place completed citations on the windshields of parked vehicles, mark tires, and direct traffic.

Hand and foot coordination to operate a three or four-wheel parking enforcement vehicle with manual or automatic transmission.

Strength, flexibility, and coordination to repeatedly climb in and out of a parking enforcement vehicle and to use a chalk stick to mark parked cars while driving the parking enforcement vehicle or walking.

The ability to stoop, kneel, crouch, or crawl.

The ability to occasionally lift or move up to 40 pounds.

The ability to work safely and use safe lifting and partnering techniques.

The ability to perform outdoors in various weather conditions, including heat, cold, rain, air pollution, and other inclement weather. Willingness to work evening, weekend and certain holiday shifts.

ADDITIONAL INFORMATION:

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

The employee is occasionally exposed to wet, cold, hot and/or humid conditions and to outside weather conditions.

The employee is occasionally exposed to uneven ground and footing.

The employee is occasionally exposed to accident and injury hazards and disagreeable elements.

Working Safely and following safety rules is expected as a function of duties.

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