DATE:
May 20, 2025
TO:
Mayor and Council Members
FROM:
Rachel Molina, City Manager
BY:
Casey Brooksher, Assistant City Manager
Rita Perez, Deputy Human Resources/Risk Management Director SUBJECT:
Three-Year Service Agreement with Assured Data Protection, Inc.
RECOMMENDED ACTION
It is recommended that the City Council authorize the City Manager to execute a three-year professional services agreement with Assured Data Protection, Inc. for a total not-to-exceed contract amount of $259,320 for the cloud-based Disaster Recovery as a Service (DRaaS) solution that provides comprehensive protection for the City’s critical applications and data.
BACKGROUND
The City currently relies on Nutanix Xi Leap as its cloud-based Disaster Recovery as a Service (DRaaS) solution. As Nutanix Xi Leap has reached its end of life, it is necessary for the City to identify a replacement solution that is compatible with the existing virtual environment. The new solution must align with the City’s strategic objective to maintain uninterrupted services and protect municipal data effectively.
An analysis of our current systems to ensure the continuity of critical operations and safeguarding the integrity and availability of essential data during potential disaster events was utilized to develop a Request for Proposals (RFP). The replacement must meet these key metrics including three days or less for the Recovery Time Objective(RTO) - the maximum allowable downtime for critical systems and applications before significant business impact occurs, 24 hours or less for Recovery Point Objective(RPO) – the maximum acceptable data loss defined as the period of time during which data could be lost due to a system outage and produce a comprehensive testing and documentation to verify that the proposed solution meets the specified RTO and RPO metrics.
ISSUES/ANALYSIS
A request for proposal was released on March 2, 2025, and closed on March 27, 2025. Four proposals were received in response to the RFP, with Assured Data Protection, Inc. (Assured) being selected after a comprehensive evaluation and panel rating. Assured will provide comprehensive protection for the City and offer on-demand assistance in emergency situations to ensure continuous coverage and support.
CITY GOAL SUPPORTED BY THIS ITEM
Organizational Health - Foster a high-performing organization that provides opportunities for professional growth.
FISCAL IMPACT
If the proposed three-year agreement in the amount of $259,320 is approved, the first year of software maintenance and initial setup of $6,300 will be funded from the FY 2024-25 Information Technology operating budget. Funding for the subsequent years of this agreement will be included in the Information Technology annual operating budget.
ALTERNATIVE(S)
1. Provide alternative direction to staff.
ATTACHMENT(S)
None
City of Hesperia STAFF REPORT City of Hesperia STAFF REPORT City of Hesperia
STAFF REPORT
City of Hesperia
STAFF REPORT
Staff Report to the Mayor and Council Members
Three-Year Service Agreement with Assured Data Protection, Inc.
May 20, 2025