(909) 864-6861 www.highlandca.gov
Penny Lilburn, Mayor
District 3
Jimmy Saldana, Mayor Pro Tem
District 2
Gregory Hogan, Councilmember
District 1
Larry McCallon, Councilmember
District 5
John P. Timmer, Councilmember
District 4
City Council Regular Meeting Agenda
April 14, 2026 at 6:00 PM
City Hall Donahue Council Chambers
27215 Base Line, Highland, CA 92346
Staff
Carlos Zamano, City Manager
Lawrence Mainez, Community Development Director
Leticia Nava-Cruz, Director of Administrative Services/City Treasurer Octavio Duran Jr., Public Works Director/City Engineer
Maricela Marroquin, City Attorney
Alondra Muñoz, City Clerk
Mission Statement
Highland is dedicated to the betterment of the individual, the family, the neighborhood and the community. The City Council and the staff of Highland are dedicated to providing the quality of public facilities and services that its citizens are willing to fund and will do so as efficiently as possible.
City Council Regular Meeting Agenda April 14, 2026
In compliance with the Brown Act, any writings or documents provided to a majority of the legislative body regarding any item on this agenda, that are not exempt from disclosure under the California Public Records Act, will be made available for public inspection at City Hall, 27215 Base Line Highland, CA 92346, during normal business hours. Such documents will also be made available on the City’s website at www.highlandca.gov.
In compliance with the Americans with Disabilities Act (ADA), if you need special assistance, please contact the City Clerk’s office at (909) 864 -6861, ext. 226, at least 72 hours prior to the meeting for any requests for reasonable accommodations, including interpreters.
Levine Act: Pursuant to Government Code Section 84308, any party to a City proceeding must disclose on the record any campaign contributions made to a member of the City Council (or commission) in excess of $500 in the past 12 months. This disclosure requirement includes contributions by the party’s agent and aggr egated contributions from persons or entities related to the party. Please make the disclosure as soon as possible, but no later than the beginning of the proceeding.
Call to Order
Invocation
Pledge of Allegiance
Roll Call
Report From Closed Session
Special Presentations
Proclamation - Child Abuse Prevention Month
Public Comment
To address the City Council, please complete a speaker form located at the entrance and give it to the City Clerk prior to the beginning of the meeting. Your name will be called when it is your turn to speak. State Law prohibits the City Council from actin g on any item not on the agenda. Individual speakers are limited to 3 minutes each. For those wishing to make public comments by email, please submit your comments by 5:00 p.m. on April 14, 2026, to [email protected]. If you are submitting a pub lic comment pertaining to an item on the agenda, please identify the agenda item number. Members of the public may submit comments on public hearing items at any time before the meeting, as well as during the meeting up until the close of the public hearing for the respective item.
City Council Business
1. Across the Board Adjustment for All Employees
The Finance/Personnel Subcommittee recommends adoption of a resolution approving a 5% cost-of-living adjustment (COLA) effective July 1, 2026, for all City employees, including unrepresented employees and executive management classifications such as Depart ment Directors, Assistant Directors, and City Manager.
City Council Consent Calendar
2. Waive the Reading of All Ordinances
Wave the reading of all ordinances in their entirety and read by title only.
City Council Regular Meeting Agenda April 14, 2026
3. Minutes - March 10, 2026 Joint City Council Regular Meeting & Housing Authority Special Meeting
Approve the Minutes as submitted.
4. Treasurer's Report for February 2026
Receive and file the Treasurer’s Report for February 2026.
5. Warrant Register No. 788
Approve Warrant Register No. 788; Warrants in the amount of $3,689,361.23 and Payroll in the amount of $280,684.05.
6. Claim Considerations
George Hills recommends the City Council reject the claims.
7. Second Reading of Ordinance No. 479 Amending Highland Municipal Code Section 3.08.080 Relating to Monetary Settlement Authority for Tort Liability Claims Conduct a second reading and adopt Ordinance No. 479 amending subsections B, C, and D of Section 3.08.080 of the Highland Municipal Code to Revise Monetary Settlement Thresholds for Tort Liability Claims.
8. Second Reading of Ordinance No. 480 Amending Highland Municipal Code Section 2.15.035 to Incorporate SB 827 Financial and Fiscal Training Requirements and Expanded Ethics Training Obligations
Conduct a second reading and adopt Ordinance No. 480 amending Section 2.15.035 of the Highland Municipal Code to:
1. Incorporate fiscal and financial oversight training requirements mandated by SB 827 for covered local agency officials; and
2. Update and expand ethics training requirements to reflect current State law.
9. Second Reading of Ordinance No. 481, an Amendment to Title 5, Chapter 5.04, Section 5.04.160 of the City of Highland Municipal Code (Business License)
1. Conduct a second reading and subsequently adopt Ordinance No. 481 amending Section
5.04.160 (License Fee -Payment Due Dates) of the Highland Municipal Code amending the term and collection of the fee for new business licenses; and
2. Making a finding of exemption under the California Environmental Quality Act.
City Council Regular Meeting Agenda April 14, 2026
10. TDA Article 3 Grant Claim Resolution for the Boulder Avenue & Webster Street School Area Sidewalk Gap Closure Project (SWK26001)
1. Adopt Resolution No. 2026 -___ authorizing the submittal of periodic claims to the San Bernardino County Transportation Authority (SBCTA) for Transportation Development Act (TDA) Article 3 funds in the amount of $357,700 for the Boulder Ave. & Webster St. School Area Sidewalk Gap Closure Project (SWK26001);
2. Authorize the Public Works Director/City Engineer to execute the claim documents;
3. Adopt Resolution No. 2026 - ___ approving the Amended Measure I Five -Year Capital Improvement Program (Fiscal Years 2025/2026 through 2029/2030);
4. Approve a budget adjustment for the use of $357,700 in TDA Article 3 Funds (Expenditure Acct #005.8320.6550, Revenue Acct# 005.8320.7205); and
5. Approve a budget adjustment to use up to $372,300 from the Measure I fund balance (Acct# 017-2100) to be expended from the Traffic Improvements Account (Acct # 017 - 8350-6550) for the Project.
11. Bid Award - Bid No. 2026-03, “Tree Trimming and Arborist Services" Agreement
1. Award the on -call contract for Bid No. 2026 -03, “Tree Trimming and Arborist Services Agreement” to the lowest responsive bidder, West Coast Arborist, Inc.; and
2. Authorize the City Manager to execute up to four, one-year extensions to the agreement.
12. Contract Change Order and Contingency Authorization - Financial Management Software Upgrade (Work Program HP+)
The Finance/Personnel Subcommittee recommends the City Council:
1. Approve a contract change order with Tyler Technologies for additional implementation services related to the Financial Management Software upgrade to Enterprise (Munis); and
2. Authorize a 10% contingency on the revised implementation contract amount to address unforeseen necessary system configuration and integration modifications identified during implementation with change orders to be signed by the City Manager.
13. Notice of Completion - Bid No. 2024-02, "Highland Natural Parkland Trail Project" (Project No.
TRA20001)
1. Accept Bid No. 2024 -02, “Highland Natural Parkland Trail Project” (Project No.
TRA20001) as complete;
2. Authorize the Mayor to sign the Notice of Completion; and
3. Direct the City Clerk to file the Notice of Completion.
City Council Regular Meeting Agenda April 14, 2026
14. Design Award for the Base Line and Greenspot Road Connected Smart Corridors Project (Project No. SIG25002)
1. Approve the proposal from AGA Engineers, Inc. (AGA) to provide traffic engineering, design, and construction management services for the Base Line and Greenspot Road Connected Smart Corridors Project in the amount of $378,274.58; and
2. Authorize the City Manager to approve contract amendments up to 10% of the contract amount.
15. Joint Powers Authority (JPA) for the Establishment of a San Bernardino Regional Housing Trust (SBRHT)
Staff does not recommend participating in the San Bernardino Council of Government's (SBCOG) proposed SBRHT and JPA.
City Council Public Hearing
The order of business for Public Hearings shall be:
1. Mayor opens Public Hearing;
2. Staff presentation;
3. Applicant/Representative presentation;
4. Speakers in favor of proposal;
5. Speakers in opposition to proposal;
6. Applicant rebuttal;
7. Mayor closes Public Hearing;
8. Council discussion, motion and vote.
Once the Public Hearing is closed; no further testimony is taken.
16. Ordinance Adding a New Chapter to the Highland Municipal Code Regarding Electronic Bikes, Scooters, and Skateboards (Electric Mobility Devices)
The Public Safety Subcommittee Recommends the City Council:
1. Introduce and conduct a first reading of an ordinance entitled, "An Ordinance of the City Council of the City Of Highland, California Adding A New Chapter 8.60 “E -Bikes” to Title 8 “Health And Safety” of the City’s Municipal Code; and
2. Make a Finding Of Exemption Pursuant To The California Environmental Quality Act Section 15061(B)(3).
17. City Council Monthly Compensation Adjustment
Introduce and conduct first reading of City Council Ordinance No. ____, amending Section
2.04.010 (Compensation of Councilmembers) of the Highland Municipal Code to increase compensation of City Council members.
City Council Regular Meeting Agenda April 14, 2026
City Council Legislative
18. America's 250th Anniversary on July 4, 2026
Discuss and provide direction to staff regarding participation in the 250th anniversary of the signing of the Declaration of Independence.
19. City Manager Report and Comments (Work Program, Regional/Legislative/ Development Issues, Subcommittees, etc.)
Discussion and possible action.
20. Councilmember Comments (Agency/Committee/AB 1234 Reports, District Updates, etc.) Discussion and possible action.
Announcements
Closed Session
CONFERENCE WITH LEGAL COUNSEL - ANTICIPATED LITIGATION
Government Code Section 54956.9(d)(2)
A point has been reached, where, based on existing facts and circumstances, there is a significant exposure to litigation against the City resulting from a claim submitted by Lucia Cruz related to property damage that occurred to a backyard retaining wall at 28599 Cherokee Rose Drive in the City of Highland on August 1, 2024. The claim that was submitted on March 6, 2025 is available for public inspection at the City Clerk’s office.
CONFERENCE WITH LEGAL COUNSEL - EXISTING LITIGATION
Government Code Section 54956.9(d)(1)
Name of case: In Re: National Prescription Opiate Litigation, U.S. District Court for the Northern District of Ohio, Case No. 1:17-MD-2804
CONFERENCE WITH LEGAL COUNSEL - ANTICIPATED LITIGATION
Government Code Section 54956.9(d)(2)
A point has been reached, where, based on the opinion of the City Council, based on existing facts and circumstances, there is a significant exposure to litigation against the City.
CONFERENCE WITH LEGAL COUNSEL - EXISTING LITIGATION
Government Code Section 54956.9(d)(1)
Name of case: City of Highland v. Pathak, et. al, San Bernardino County Court Case Number CIVSB2521254
Adjourn
Regular Meetings
Effective March 1, 2022, pursuant to Resolution No. 2022 -001, the regular City Council meetings will be held once a month on the second Tuesday of each month. The next regular meeting of the City Council is scheduled for May 12, 2026.
City Council Regular Meeting Agenda April 14, 2026
Certification
I, Alondra Muñoz, City Clerk, or my designee, hereby certify that the foregoing agenda was posted on our website at www.highlandca.gov and in the following designated areas: Highland Branch Library (7863 Central Avenue), Fire Station No. 1 (26974 Base Line), and City Hall (27215 Base Line) at least seventy-two (72) hours prior to the meeting per Government Code Section 54954.2.
Staff Report
to the City Council
Agenda
Item
No.1.
Date: April 14, 2026
From: Carlos Zamano, City Manager
Reviewed By: Carlos Zamano, City Manager
Maricela Marroquin, City Attorney
Prepared By: Tish Nava-Cruz, Director of Administrative Services/City Treasurer Subject: Across the Board Adjustment for All Employees
Recommendation:
The Finance/Personnel Subcommittee recommends adoption of a resolution approving a 5% cost-of-living adjustment (COLA) effective July 1, 2026, for all City employees, including unrepresented employees and executive management classifications such as Department Directors, Assistant Directors, and City Manager.
Fiscal Impact:
$221,732 in Salaries and $33,386 in Benefits. A 5% across the board adjustment was already budgeted for in the 2025-2027 budget so no adjustment is needed.
Public Notice:
The agenda for this item was posted at the three locations per Resolution No. 2011-047 and on the City’s website.
Background:
During the last budget review, the Finance Personnel Subcommittee (Subcommittee) recommended the City Council delay the second-year cost-of-living adjustment (COLA) until it could be reassessed. At the time, uncertainties in the State’s financial outlook made it difficult to project long-term impacts. The Subcommittee determined it was more prudent to revisit the adjustment rather than commit to a multi-year increase.
The City Council is now considering the previously deferred adjustment based on updated financial and economic information. Since that time, the State has not reduced funding to the City. With that concern resolved, it is appropriate to proceed with the second-year COLA as originally budgeted.
Over recent years, the City’s employee salary adjustments have frequently not kept pace with increases in the Consumer Price Index (CPI) for the Riverside–San Bernardino–Ontario metropolitan area. While there have been multiple years since the City’s inception where COLA increases were 0% or below CPI, this analysis focuses on the period from 2019 to the present to evaluate the current request.
The cumulative difference between CPI increases and City salary adjustments from 2019 through 2026 demonstrates that the proposed 5% COLA will help bring compensation more in line with actual cost-of-living increases, while remaining slightly conservative overall.
Justification for 5% COLA
• Regional CPI data reflects sustained inflationary pressure that has often met or exceeded prior COLA adjustments.
• The proposed 5% COLA effective July 1, 2026, helps address the cumulative gap between inflation and compensation.
• Maintaining competitive compensation supports employee recruitment and retention. • A survey of surrounding cities indicates annual wage adjustments typically ranging from approximately 2.7% to 4%, often with additional adjustments tied to economic conditions. The proposed 5% COLA positions the City competitively while accounting for prior inflationary gaps.
• The 5% COLA has already been incorporated into the Fiscal Year 2026–27 budget; therefore, no additional budget adjustments are required at this time.
CPI vs. COLA Comparison (2019–2026)
Year CPI Increase City Increase
2019 2.80% 3.00%
2020 2.30% 3.00%
2021 3.60% 2.00%
2022 10.00% 5.00%
2023 4.60% 5.00%
2024 4.30% 5.00%
2025 2.50% 5.00%
2026 3.20%* 5.00%
Total 33.30% 33.00%
*2026 CPI based on January 2025 - January 2026 data.
Management Salary Range Comparison
To provide transparency and context for the proposed COLA, the chart below illustrates current monthly salary ranges for executive and department head classifications.
Application of the proposed 5% COLA maintains the integrity of this salary structure while improving alignment with current economic conditions.
This information is provided in accordance with California Government Code Section 54953 which requires public disclosure of compensation changes for certain employees prior to final action.
Future Budget Preparation and COLA Review Process
Looking ahead, staff will evaluate compensation adjustments on an annual basis as part of the budget development process. Future cost-of-living adjustments will be considered by the City Council based on a variety of factors, which may include, but are not limited to:
• Consumer Price Index (CPI) increases, including the CPI reported in January of any given year;
• The City’s fiscal condition and overall budget outlook; • Regional labor market conditions and competitiveness; and • Broader economic indicators and financial forecasts.
This approach provides flexibility to respond to changing economic conditions while maintaining fiscal responsibility.
Conclusion
The Finance Personnel Subcommittee met on March 24, 2026 and recommended approval of this item. The proposed 5% COLA effective July 1, 2026 balances the need to align employee compensation with actual inflation, maintain competitiveness within the region, and uphold fiscal responsibility. It also establishes a clear and flexible framework for evaluating future adjustments, supporting the City’s long-term financial health and workforce stability.
Attachments:
1. Proposed Resolution No. 2026-_____
Attachment 1
Proposed Resolution No. 2026-_____
RESOLUTION NO. 2026-
A RESOLUTION OF THE CITY COUNCIL
OF THE CITY OF HIGHLAND, CALIFORNIA,
ESTABLISHING EMPLOYEE SALARIES
WHEREAS, the City Council of the City of Highland has determined it is necessary for the efficient operation and management of the City that salary ranges be established for employees; and
WHEREAS, the City Council wishes to continue the implementation of the Classification and Compensation Plan prepared by the Davis Company; and
WHEREAS, the City Council recognizes that it competes in a marketplace to obtain qualified personnel to perform and provide municipal service, and that compensation and conditions of employment must be sufficiently attractive to recruit and retain qualified employees.
NOW THEREFORE, BE IT RESOLVED that the City Council of the City of Highland does hereby resolve to:
1. Implement on July 1, 2026 a 5% cost-of-living adjustment (COLA) effective July 1, 2026, for all City employees, including unrepresented employees and executive management classifications such as Department Directors, Assistant Directors, and City Manager.
PASSED, APPROVED AND ADOPTED this 14th day of April 2026.
Penny Lilburn, Mayor
Attest:
Alondra Muñoz, City Clerk
Staff Report
to the City Council
Agenda
Item
No.2.
Date: April 14, 2026
From: Carlos Zamano, City Manager
Reviewed By: Alondra Muñoz, City Clerk
Prepared By: Lissette Nock, Deputy City Clerk
Subject: Waive the Reading of All Ordinances
Recommendation:
Wave the reading of all ordinances in their entirety and read by title only.
Fiscal Impact:
None
Public Notice:
The agenda for this item was posted at the three locations per Resolution No. 2011-047 and on the City’s website.
Background:
Under California Government Code Section 36934, before adopting an ordinance, the title of the ordinance must be read in full or by title only. Government Code Section 36933 further allows the legislative body to waive the reading of the ordinance in full, provided that the ordinance has been made available to the public and the Council by title and in writing. Copies of all proposed ordinances are included in the City Council agenda packet, made available to the public in advance, and posted on the City’s website.
Attachments:
None
Staff Report
to the City Council
Agenda
Item
No.3.
Date: April 14, 2026
From: Carlos Zamano, City Manager
Reviewed By: Alondra Muñoz, City Clerk
Prepared By: Lissette Nock, Deputy City Clerk
Subject: Minutes - March 10, 2026 Joint City Council Regular Meeting & Housing Authority Special Meeting
Recommendation:
Approve the Minutes as submitted.
Fiscal Impact:
None.
Public Notice:
The agenda for this item was posted at the three locations per Resolution No. 2011-047 and on the City’s website.
Background:
The City Council is required to maintain an official record of its proceedings. Minutes serve as the permanent record of actions taken by the City Council and provide transparency to the public regarding the business conducted at each meeting. In accordance with standard practice, the draft minutes from the March 10, 2026 Joint City Council Regular Meeting & Housing Authority Special Meeting have been prepared and are submitted for the City Council's review and approval.
Attachments:
1. Minutes - March 10, 2026 Joint City Council Regular Meeting & Housing Authority Special Meeting
Joint City Council Regular Meeting & Housing Authority Special Meeting Minutes March 10, 2026
Call to Order
The regular meeting of the City Council of the City of Highland and the special meeting of the Housing Authority was called to order at 6:00 p.m. by Mayor Lilburn at the Donahue Council Chambers, 27215 Base Line, Highland, California.
Invocation
The invocation was given by Pastor Willie Hicks, Harvest Care Church.
Pledge of Allegiance
The Pledge of Allegiance was led by Councilmember McCallon.
Roll Call
Present: Lilburn, McCallon, Saldana, Timmer
Absent: Hogan
Report From Closed Session
None
Public Comment
Chris Nielsen representing the Highland Chamber of Commerce spoke regarding upcoming events.
Junior Carillo commended the City Council for their diligent efforts in maintaining a safe and clean community.
City Council Consent Calendar
A MOTION was made by Councilmember McCallon, seconded by Councilmember Saldana, to approve the Consent Calendar as submitted with the exception of pulling Agenda Item No. 11 for discussion. Following discussion, the motion included approval of Agenda Item No. 11 .
Motion carried on a roll call vote, 4-0, with Councilmember Hogan being absent.
1. Waive the Reading of All Ordinances
Waived the reading of all Ordinances in their entirety and read by title only.
2. Minutes - February 10, 2026 City Council Regular Meeting Approved the Minutes as submitted.
3. Warrant Register No. 787
Approved Warrant Register No. 787; warrants in the amount of $3,849,639.94 and Payroll in the amount of $271,455.30.
4. Treasurer's Report for January 2026
Received and filed the Treasurer's Report for January 2026.
5. Claim Consideration - Jess Franco
Rejected claim.
Joint City Council Regular Meeting & Housing Authority Special Meeting Minutes March 10, 2026
6. A Resolution of the City Council of t he City of Highland, California, Amending a Policy Regarding Expense Reimbursement and Use of Public Resources Adopted a Resolution amending the City's policy regarding expense reimbursement and the use of public resources.
RESOLUTION NO. 2026-009
A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF HIGHLAND, CALIFORNIA,
ESTABLISHING A POLICY REGARDING EXPENSE REIMBURSEMENT AND USE OF
PUBLIC RESOURCES
7. Single Audit Report on Federal Award Programs for Fiscal Year Ended June 30, 2025 Received and filed the Single Audit Report on Federal Award Programs for Fiscal Year Ended June 30, 2025.
8. Second Reading of Zone Change 25- 001: Ordinance No. 478, an Ordinance to Change the Zoning Designation of Approximately 89 Acres in Accordance with the City's Certified 6th Cycle Housing Element Program 33, Requiring Upzoning of Five (5) Acres in a Moderate to High Resource Area on the Easterly Portion of the City to a Maximum Residential Density of Thirty (30) Dwelling Units Per Acre (du/ac) (With a Density Range of 20 du/ac to 30 du/ac) and Adopt a Negative Declaration Conducted a second reading, read by title only, and waived further reading, then adopted Ordinance No. 478 approving Zone Change (ZC 25- 001) to rezone Assessor's Parcel Numbers 0297-201-07, 0297-061-50, 0297-061-07, 0297-061-42, 0297-061-26, 0297- 061-13, 0297-061-25, and 0297-021- 44 from Agricultural/Equestrian (A/EQ) to Planned Development (PD*), consistent with Program 33 of the City' s certified 6th Cycle Housing Element.
ORDINANCE NO. 478
AN ORDINANCE OF THE CITY COUNCIL OF THE CITY OF HIGHLAND, CALIFORNIA ADOPTING ZONE CHANGE (ZC 25-001) TO CHANGE THE ZONING DESIGNATION OF APPROXIMATELY 89 ACRES OF EXISTING AGRICULTURAL/EQUESTRIAN (A/EQ) TO PLANNED DEVELOPMENT (PD) FOR PROPERTY GENERALLY LOCATED
ALONG GREENSPOT ROAD BETWEEN THE MEDITERRA PLANNED
DEVELOPMENT/MEDITERRA PARKWAY ON THE WEST AND THE OLD
GREENSPOT ROAD HISTORIC IRON BRIDGE ON THE EAST WITHIN THE CITY OF HIGHLAND. ASSESSOR'S PARCEL NUMBERS: 0297-201-07, 0297-061-50, 0297-061- 07, 0297-061-42, 0297-061-26, 0297-061-13, 0297-061-25, AND 0297-021-44.
9. Review of the City's 2025 General Plan Implementation Annual Report in Accordance with Government Code Section 65400 and 65588
Reviewed the 2025 General Plan Annual Report and Housing Element Annual Report and directed s taff to file with the California Office of Planning and Research (OPR) and California Department of Housing and Community Development (HCD).
10. 2025-01 City of Highland Janitorial Maintenance Contract Extension Extended the City of Highland Janitorial Maintenance Contract with Base Hill, Inc. for one (1) year.
Joint City Council Regular Meeting & Housing Authority Special Meeting Minutes March 10, 2026
11. 30th Annual Highland Community Trails Day Event Date Approved Saturday, June 6, 2026 as the date for the 30th Annual Highland Community Trails Day Event.
12. Adopt Resolution No. 2026-010 , Approving the Expenditure Plan for the Expenditure of Revenues in San Bernardino County Expected to be Derived from the Proposed Continuation of Measure I
Adopted Resolution No. 2026-010, A Resolution of the City Council of the City of Highland, California, Approving the Expenditure Plan for the Expenditure to be derived from the Proposed Continuation of Measure I.
RESOLUTION NO. 2026-010
A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF HIGHLAND, CALIFORNIA,
APPROVING THE EXPENDITURE PLAN FOR THE EXPENDITURE OF REVENUES IN
SAN BERNARDINO COUNTY EXPECTED TO BE DERIVED FROM THE PROPOSED
CONTINUATION OF MEASURE I
City Council Public Hearing
13. Introduction and First Reading of an Ordinance Amending Highland Municipal Code Section 3.08.080 Relating to Monetary Settlement Authority for Tort Liability Claims Mayor Lilburn opened the public hearing.
City Clerk Muñoz stated this item proposes an amendment to our municipal code to update the city's tort liability claim settlement a uthority. The current thresholds were established in 1994 and have not been revised. The o rdinance would increase the City Manager's authority to $5,000, Finance/Personnel Subcommittee authority upto $20,000, and require City Council approval for settlements exceeding $20,000. Staff recommends the City Council introduce the ordinance for first reading.
Mayor Lilburn asked if there were any questions from the public? Seeing none, she closed the public hearing and brought it back to City Council for deliberation.
A MOTION was made by Mayor Pro Tem Saldana, seconded by Councilmember McCallon to conduct a first reading and introduce, by title only, an Ordinance Amending Subsections B, C, and D of Section 3.08.080 of the Highland Municipal Code to Revise Monetary Settlement Thresholds for Tort Liability Claims.
City Clerk Muñoz introduced Ordinance No. 479.
ORDINANCE NO. 479
AN ORDINANCE OF THE CITY COUNCIL OF THE CITY OF HIGHLAND, CALIFORNIA, AMENDING SECTION 3.08.080 OF THE HIGHLAND MUNICIPAL CODE RELATING
TO MONETARY SETTLEMENT AUTHORITY FOR TORT LIABILITY CLAIMS Which title was read.
Joint City Council Regular Meeting & Housing Authority Special Meeting Minutes March 10, 2026
14. Introduction and First Reading of an Ordinance Amending Highland Municipal Code Section 2.15.035 to Incorporate SB 827 Financial and Fiscal Training Requirements and Expanded Ethics Training Obligations
Mayor Lilburn opened the public hearing.
City Clerk Muñoz stated this item proposes an amendment to the municipal code to update the city's training requirements to align with recent state law changes under SB 827. The update expands the applicability of ethics training, requires completion within six months of assuming office for ethics training, and adds a new fiscal oversight training requirement of two hours every two years. Staff recommends the City Council introduce the ordinance for first reading.
Mayor Lilburn asked if there were any questions from the public? Seeing none, she closed the public hearing and brought it back to City Council for deliberation.
A MOTION was made by Mayor Pro Tem Saldana, seconded by Councilmember McCallon to introduce and conduct a first reading of Ordinance No. 480, Amending Section 2.15.035 of the Highland Municipal Code to:
1. Incorporate fiscal and financial oversight training requirements mandated by SB827 for covered local agency officials; and
2. Update and expand ethics training requirements to reflect current state law.
City Clerk Muñoz introduced Ordinance No. 480.
ORDINANCE NO. 480
AN ORDINANCE OF THE CITY COUNCIL OF THE CITY OF HIGHLAND, CALIFORNIA, AMENDING SECTION 2.15.035 (MEMBERSHIP-COMMISSIONER
RESPONSIBILITIES) OF CHAPTER 2.15 (GENERAL PROVISIONS APPLICABLE TO COMMISSIONS, BOARDS, AND COMMITTEES) OF TITLE 2 (ADMINISTRATION AND
PERSONNEL) OF THE MUNICIPAL CODE TO INCLUDE REQUIRED FINANCIAL
TRAINING AND EXPANDED ETHICS TRAINING
Which title was read.
15. Introduction and First Reading of an Ordinance Amendment to Title 5, Chapter 5.04, Section 5.04.160 of the City of Highland Municipal Code (Business License) Mayor Lilburn opened the public hearing.
Director of Administrative Services Nava- Cruz stated on September 10, 2024, the City Council adopted an ordinance establishing a uniform business license period from January 1 through December 31 for all licenses. As part of this transition, a proration schedule was implemented to align existing licenses with the new renewal cycle. However, proration was also applied to new business licenses, which was an oversight. Regardless of when a new business applies for a license, the administrative workload remains consistent. Therefore, this ordinance is being proposed to amend the municipal code to clarify that new business Joint City Council Regular Meeting & Housing Authority Special Meeting Minutes March 10, 2026
license applications will not be prorated. New business licenses will pay the full license fee at the time of application and will subsequently renew on the standard cycle of January 1 through December 31, in line with existing licenses. Additionally, the city’s adopted fee schedule no longer includes daily, weekly, or monthly business licenses. This o rdinance will also remove any references to those licensing periods from the municipal c ode. This proposal was reviewed by the Finance/Personnel Subcommittee on February 17, and recommended it be presented to City Council for consideration.
Mayor Lilburn asked if there were any questions from the public? Seeing none, she closed the public hearing and brought it back to City Council for deliberation.
A MOTION was made by Mayor Pro Tem Saldana, seconded by Councilmember Timmer to:
1. Introduce and conduct a first reading, second reading and subsequently adopt Ordinance No. 481 amending Section 5.04.160 (License Fee-Payment Due Dates) of the Highland Municipal Code amending the term and collection of the fee for new business licenses; and
2. Make a finding of exemption under the California Environmental Quality Act.
City Clerk Muñoz introduced Ordinance No. 481.
ORDINANCE NO. 481
AN ORDINANCE OF THE CITY COUNCIL OF THE CITY OF HIGHLAND, CALIFORNIA, AMENDING SECTION 5.04.160 (LICENSE FEE - PAYMENT DUE DATES) OF CHAPTER 5.04 (BUSINESS LICENSES GENERALLY) OF TITLE 5 (BUSINESS
LICENSES AND REGULATIONS) OF THE HIGHLAND MUNICIPAL CODE AMENDING
THE TERM AND COLLECTION OF THE FEE FOR NEW BUSINESS LICENSES AND
MAKING A FINDING OF EXEMPTION UNDER THE CALIFORNIA ENVIRONMENTAL
QUALITY ACT
Which title was read.
16. Amended and Restated Disposition and Development/ Affordable Housing Agreement (the “Amended Agreement”) and a Ground Lease with Wakeland Highland, LP, Related to the Construction of Ninety (90) Unit Affordable Senior Housing (Inclusive of One Manager’s Unit) on Land Owned by the City’s Housing Authority.The Amended Agreement will Allow Wakeland to Either (1) Develop the Ninety (90) Units (“Single Phase Project”), or (2) Develop a “Two Phase Project” With Not Less Than Sixty (60) Units During the First Phase (“Phase 1”), and Not Less Than Thirty (30) Units During the Second Phase (“Phase 2”) Mayor Lilburn stated she would abstain from this item due to a conflict of interest; her home is in proximity to the development.
Mayor Pro Tem Saldana opened the public hearing.
Joint City Council Regular Meeting & Housing Authority Special Meeting Minutes March 10, 2026
Community Development Director Mainez stated this item is a request for approval of an amended and restated Disposition and Development Agreement, an Affordable Housing Agreement, and a Ground Lease with Wakeland Highland, LP. The agreement authorizes Wakeland Highland, LP to construct and manage a 90- unit affordable senior housing project on 3.7 acres of land owned by the Housing A uthority, located on Central Avenue just south of to Jeffrey Court Senior Apartments. The amendments incorporate a dual-tract development option, allowing Wakeland Highland, LP to construct one (1) single- phase project of 90 units or a two-phase project, with the first phase comprising of 60 units and the second phase a minimum of 30 units. The ultimate decision between these options will depend on the availability of financing sources. The phased approach may facilitate the construction process, especially considering the competitive nature of affordable housing funds. These amendments are aligned with the City Council’s 2025-2026 Work Program, ranked high priority to assist Wakeland Highland, LP in securing project funding and conform to the city’s certified Sixth (6) Cycle Housing Element goals and objectives.City Attorney Marroquin collaborated with Wakeland Highland, LP’slegal team, Steve Duquette City of Highland's Housing Authority Consultant, and Assistant Community Development Director Stater.
Applicant Rebecca Louie President and CEO of Wakeland Highland, LP Housing Development Corporation thanked the City Council and stated Wakeland Highland, LP is a 26-year-old organization dedicated to the development of affordable housing. She’s been with the company for nearly 21 years. Wakeland Highland, LP hasconstructed over 9,000 homes, specializing exclusively in affordable housing projects. Their portfolio includes housing options for seniors, low-income families, and transition- aged youth exiting homelessness. They are committed to delivering a wide range of quality housing solutions and have a strong track record of excellence. Tours are available of the developments if anyone is interested, as they provide a useful preview of potential future projects and valuable opportunities to showcase their work and share the progress with others.
Additionally, she acknowledged the excellent collaboration with the City of Highland. Staff has been flexible, creative, and highly dedicated to successfully completing projects.
Working with the city on affordable housing initiatives can be complex, often involving multiple funding sources and lengthy timelines. The process can be challenging, especially as costs tend to increase over time. Therefore, partnering with a city that understands these challenges and is willing to work closely with Wakeland Highland, LP to develop innovative solutions is greatly appreciated.
Mayor Pro Tem Saldana inquired if Wakeland Highland, LP is responsible for managing the development project and overseeing the subsequent property management activities.
Applicant Rebecca indicated they are long-term owners who remain highly engaged in the management process. While Wakeland Highland, LP outsources day-to- day property management, they oversee and supervise the property management team to ensure quality and accountability.
Mayor Pro Tem Saldana thanked applicant Rebecca and asked if there were any questions from staff? Seeing none, he referred to speaker slips that were submitted.
Bret Martin spoke regarding concerns about the development.
Joint City Council Regular Meeting & Housing Authority Special Meeting Minutes March 10, 2026
Laura Vera spoke regarding concerns about the development.
Mayor Pro Tem Saldana confirmed there were no additional speaker slips and closed the public hearing and brought it back to City Council for deliberation.
A MOTION was made by Councilmember Timmer, seconded by Councilmember McCallon to:
1. Adopt Housing Authority Resolution No. HA 2026- 001, approving entering into an Amended and Restated Disposition and Development/Affordable Housing Agreement and Ground Lease with Wakeland Highland, LP, and reconfirm the disbursement of $4,577,450.00 in funds to Wakeland Highland, LP, upon conditions of closing being satisfied;
2. Adopt City of Highland Resolution No. 2026- 011, approving entering into an Amended and R estated Disposition and Development/Affordable Housing Agreement, and Density Bonus Agreement with Wakeland Highland, LP; and
3. Direct staff to file a Notice of Exemption with the County Clerk of the Board. Motion carried on a roll call vote, 3- 0 with Mayor Lilburn abstaining and Councilmember Hogan being absent.
RESOLUTION NO. HA2026-001
A RESOLUTION OF THE HIGHLAND HOUSING AUTHORITY OF THE CITY OF HIGHLAND, CALIFORNIA, APPROVING (1) AN AMENDED AND RESTATED
DISPOSITION AND DEVELOPMENT/AFFORDABLE HOUSING AGREEMENT AND GROUND LEASE WITH WAKELAND HIGHLAND, LP, (2) RECONFIRMING THE DISBURSEMENT OF $4,577,450.00 TO WAKELAND HIGHLAND, LP, UPON THE CONDITIONS OF CLOSING BEING SATISFIED, AND (3) MAKING A FINDING OF
EXEMPTION UNDER THE CALIFORNIA ENVIRONMENTAL QUALITY ACT RESOLUTION NO. 2026-011
A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF HIGHLAND, CALIFORNIA, APPROVING (1) AN AMENDED AND RESTATED DISPOSITION AND
DEVELOPMENT/AFFORDABLE HOUSING AGREEMENT WITH WAKELAND
HIGHLAND, LP, (2) APPROVING A DENSITY BONUS, AND (3) MAKING A FINDING
OF EXEMPTION UNDER THE CALIFORNIA ENVIRONMENTAL QUALITY ACT City Council Legislative
17. 4th of July Fireworks Event at Immanuel Baptist Church City Manager Zamano gave a brief review of the staff report.
Joint City Council Regular Meeting & Housing Authority Special Meeting Minutes March 10, 2026
A MOTION was made by Councilmember Timmer, seconded by Mayor Pro Tem Saldana to:
1. Accept the request from Immanuel Baptist Church (IBC) to have the City serve as the primary finance lead for the fireworks show and acquire the pyrotechnic services;
2. Approve a budget adjustment to cover the full cost of approximately $56,500; and
3. Evaluate the budget through the Work Program. Motion carried, 4- 0, with Councilmember Hogan being absent.
18. Actions Related to the Highland/Redlands Regional Gap Connector Project Public Works Director/City Engineer Duran, Jr. gave a brief review of the staff report.
A MOTION was made by Councilmember McCallon, seconded by Councilmember Timmer to:
1. Approve the proposal from H.W. Lochner to provide design services for the Highland/Redlands Regional Gap Connector Project in the amount of $347,296;
2. Authorize the City Manager to enter into a reimbursement agreement with the City of Redlands for costs associated with design of the project within their jursdication;
3. Approve a Cooperative Agreement with the San Bernardino County Transportation Authority (SBCTA) for management and delivery of the construction phase of the Highland/Redlands Regional Gap Connector Project in the amount of $417,085;
4. Authorize the City Manager to sign agreements for the project as approved by the City Attorney;
5. Authorize the City Manager to approve contract amendments up to 10% of the contract amount for contracts associated with the project; and
6. Approve a budget adjustment in the amount of $777,184 from the DIF Unreserved/Undesignated fund balance for Reginal Circulation Arterials (007-2100) to be expended from 007.8330.6550. Motion carried, 4- 0, with Councilmember Hogan being absent.
19. City Manager Report and Comments (Work Program, Regional/Legislative/ Development Issues, Subcommittees, etc.)
City Manager Zamano stated the Highland Sheriff’s Department for the month of February received 2,887 calls for service, made 285 reports, 132 arrests, issued 60 citations, conducted 326 traffic enforcement stops, responded to 52 traffic collisions, 26 tra nsient calls, and 28 towed vehicles.
The Highland Fire Department for the month of February received 620 calls for service, some of which included: 503 medical aids, 24 traffic collisions, 12 structure fires, 17 other fires, 4 vehicle fires and 14 public service assistances.
The Administrative Services/Finance Department for the month of February issued 45 business licenses, renewed 126 business licenses, issued 104 dog licenses, 66 yard sale permits, and 165 account payable checks.
Joint City Council Regular Meeting & Housing Authority Special Meeting Minutes March 10, 2026
The Highland Area Chamber of Commerce hosted its annual Community Awards and installation d inner on February 26. This event recognizes outstanding local community members who make a positive impact and help make our community a better place.
Director of Administrative Services Nava-Cruz was selected as the 2025 City Employee of the Year for her exceptional performance and dedication. The Area Chamber of Commerce honored Highland City Police of the Year Charlie Cuellar and Highland Firefighter of the Year Colby Horstmeyer. The city isthankful for their dedication to serving and protecting our community.
On March 3, Public Services Manager Morgan received a letter from Assembly Member James Ramos congratulating her on being selected as the 2026 Women of Distinction.
This honor is given to distinguished women who demonstrate exceptional leadership in the 45th District and give back to the community in a positive way.
The Department of Public Works announced the City Hall Perimeter Fence and Gates project commenced two weeks ago and is expected to be completed at the end of March.
Following the completion of this location, work will commence on the Police Station gates upgrade and installation of new fencing to close Lil lian Lane at the Community Park. All work is expected to be completed by the end of April.
The Natural Parkland Trail is now 100% complete and open to the public. Staff will recommend City Council acceptance of the project during the next City Council Regular meeting on April 14. The new trail will be highlighted at the 30th A nnual Highland Community Trails Day Event, scheduled for June 6, 2026.
On Saturday, March 21, from 8:00 a.m. to 12:00 p.m., the Highland Improvement Team (HIT) will host a cleanup event of the Historic District.
On Monday, March 30, from 12:00 p.m. to 5:00 p.m., a Blood Drive will be held at the Highland Police Station.
On Saturday, March 14, from 9:00 a.m. to 2:00 p.m. AutoZone will host an Oil Filter Exchange event located at 27292 Base Line.
For the month of February, Burrtec completed 193 illegal dumping work orders.
The Community Development Department announced on March 3, that the Planning Commission directed staff to prepare a Resolution for denial of a proposed Verizon c ell tower at the southeast corner of Base Line and Church Street located in East Highlands Ranch HOA property. The Planning Commission noted the co- location, stealthing as a eucalyptus tree, and reduced heights were not substantially analyzed for the proposed 60- foot-tall monopole. Formal adoption of a Resolution to deny the proposed cell tower is anticipated at the April 7 Planning Commission meeting.
On Thursday, March 5, the Historic and Cultural Preservation Board held their final Citrus Harvest Festival planning meeting. Staff reported the sponsorship budget had been met and all other aspects of the event were coming together. The Citrus Harvest Fes tival is scheduled for Saturday, March 28, from 10:00 a.m. to 3:30 p.m. located within the City’s Historic District.
Joint City Council Regular Meeting & Housing Authority Special Meeting Minutes March 10, 2026
20. Councilmember Comments (Agency/Committee/AB 1234 Reports, District Updates, etc.) Mayor Pro Tem Saldana expressed appreciation to the Highland Area Chamber of Commerce and staff for organizing a well-coordinated installation dinner. He congratulated Director of Administrative Services Nava-Cruz on being named Employee of the Year, and East Valley Water District (EVWD) for business of the Year. He is looking forward to the upcoming Citrus Harvest Festival. Additionally, he will serve as a guest speaker at Belvedere Elementary School during Career Week on March 20.
Councilmember Timmer congratulated staff members on their recognition for outstanding service and dedication. He commended his support for law enforcement and the fire department.
Councilmember McCallon commended staff for their hard work and dedication. He attended Sergeant Ward's celebration of life services.
Mayor Lilburn thanked the Highland Area Chamber of Commerce for organizing the installation dinner, which served to recognize dedicated staff and local businesses, and commended the Fire Department and Police Department for their hard work.
Announcements
None
Closed Session
None
Adjourn
Mayor Lilburn adjourned the Joint City Council Regular Meeting and Housing Authority Special meeting at 7:00 p.m.
Submitted By: Approved By:
____________________________ ____________________________ Alondra Muñoz
City Clerk/Secretary
Penny Lilburn
Mayor/Chair
Staff Report
to the City Council
Agenda
Item
No.4.
Date: April 14, 2026
From: Carlos Zamano, City Manager
Reviewed By: Tish Nava-Cruz, Director of Administrative Services/City Treasurer Prepared By: Tish Nava-Cruz, Director of Administrative Services/City Treasurer Subject: Treasurer's Report for February 2026
Recommendation:
Receive and file the Treasurer’s Report for February 2026.
Fiscal Impact:
Cash and Investments:
General Fund $15,915,040.29
Special Revenue Funds $43,964,355.49
Internal Service Funds $ 6,079,964.06
Capital Projects Funds $42,248,367.99
Agency Funds $ 2,153,365.21
Housing Authority Fund $ 3,943,967.13
SARDA Funds $ 2,116,551.12
Public Notice:
The agenda for this item was posted at the three locations per Resolution No. 2011-047 and on the City’s website.
Background:
Increases in the checking account were due to revenues received plus funds wired from LAIF and CAMP. Decreases in the checking account were a result of payments to vendors, payroll and funds wired to LAIF, CAMP and U.S. Bank. Increases in the fiscal agent accounts (US Bank) resulted from interest and bond payment receipt. Decreases resulted in vendor payments and debt service payments. Increases in the CAMP account were due to interest received. Decreases were a result of funds being wired to the city’s checking account primarily for payment of public works projects. The maximum limit on regular accounts is $75M.
Attachments:
1. Treasurer's Report
2. Treasurer's Report Graph
3. Cash & Investments Graph
4. General Fund Reserves Graph
Attachment 1
Treasurer’s Report
CASH AND BANK ACCOUNTS:
Cash on Hand-Office Petty Cash & Change Fund Accounts 1,450.00 * Wells Fargo Checking Account (reconciled book balance) 8,886,955.40
MATURITY PAR ORIGINAL
DESCRIPTION PERIOD YIELD VALUE COST
INVESTMENTS: LOCAL GOVERNMENT INVESTMENT POOLS
California Treasurer's Local Agency Investment Fund (LAIF) n/a 3.871% General Fund 6,754,213.89
Special Revenue Funds 29,019,686.00
Internal Service Funds 6,271,503.00
Capital Projects Funds 28,508,175.00
Total City LAIF Funds 70,553,577.89
Housing Authority Fund 4,061,623.68
Total Housing Authority LAIF Funds 4,061,623.68
Total LAIF Funds 74,615,201.57
California Asset Management Program (CAMP) n/a 3.830%
General Fund 11,813,974.60
Special Revenue Funds 6,120,906.00
Internal Service Funds 6,158,735.00
Capital Projects Funds 6,751,977.00
Total CAMP Funds 30,845,592.60
INVESTMENTS: FISCAL AGENT ACCOUNTS
US Bank Corporate Trust Services (Community Facilities Districts) Community Facilities District (CFD) 90-1
Administrative Expense Fund #128262-011
US Bank Money Market Account CUSIP #60934N872 n/a 3.34% 123,854.74 123,854.74 Fire Protection Expense Fund #128262-012
US Bank Money Market Account CUSIP #60934N872 n/a 3.34% 302,239.82 302,239.82 Police Protection Expense Fund #128262-013
US Bank Money Market Account CUSIP #60934N872 n/a 3.34% 111,787.81 111,787.81 Community Facilities District (CFD) 2001-1
Special Tax Fund #217795000
US Bank Money Market Account CUSIP #60934N872 n/a 3.34% 194,538.43 194,538.43 Interest Account #217795001
US Bank Money Market Account CUSIP #60934N872 n/a 3.26% 3.37 3.37 Principal Account #217795002
US Bank Money Market Account CUSIP #60934N872 n/a 3.33% 71.41 71.41 Administrative Expense Account #217795003
US Bank Money Market Account CUSIP #60934N872 n/a 3.34% 22,057.02 22,057.02 Surplus Fund #217795004
US Bank Money Market Account CUSIP #60934N872 n/a 3.34% 32,502.74 32,502.74 Community Facilities District (CFD) 2007-1
Administrative Expense Fund #260722000
US Bank Money Market Account CUSIP #60934N872 n/a 3.34% 8,815.75 8,815.75 Fire Expense Fund #260722001
US Bank Money Market Account CUSIP #60934N872 n/a 3.34% 15,117.03 15,117.03 Police Expense Fund #260722002
US Bank Money Market Account CUSIP #60934N872 n/a 3.34% 5,591.95 5,591.95 TOTAL INVESTMENTS US BANK (COMMUNITY FACILITIES DISTRICTS) 816,580.07 3) Market Value is $74,777,973.36 ($74,615,201.57 x 1.002181483).
CITY OF HIGHLAND
Treasurer's Report
as of February 28, 2026
1) Maximum limits on accounts are $75M City and $75M Housing Authority. 2) Market Value is based on the December 31, 2025 applicable percentage of 1.002181483 1 MATURITY PAR ORIGINAL
DESCRIPTION PERIOD YIELD VALUE COST
INVESTMENTS: FISCAL AGENT ACCOUNTS (continued)
US Bank Corporate Trust Services (SARDA)
2004B Tax Allocation Refunding Bonds
Special Fund 786709001
Federated Treasury Obligations CUSIP #60934N872 n/a 3.33% 182,443.05 182,443.05 Interest Fund 786709002
Federated Treasury Obligations CUSIP #60934N872 n/a 0.00% - - Principal Fund 786709003
Federated Treasury Obligations CUSIP #60934N872 n/a 0.00% - - Reserve Fund 786709004
Federated Treasury Obligations CUSIP #60934N872 n/a 0.00% - - 2015A Tax Allocation Refunding Bonds
Special Fund 268777000
Federated Treasury Obligations CUSIP #60934N872 n/a 3.34% 2,475.52 2,475.52 Interest Fund 268777001
Federated Treasury Obligations CUSIP #60934N872 n/a 3.34% 4.19 4.19 Principal Fund 268777002
Federated Treasury Obligations CUSIP #60934N872 n/a 0.00% - - Reserve Fund 268777004
Federated Treasury Obligations CUSIP #60934N872 n/a 3.34% 1,036,015.29 1,036,015.29 Expense Account 268777006
Federated Treasury Obligations CUSIP #60934N872 n/a 3.34% 15,675.35 15,675.35 2017 Tax Allocation Refunding Bonds
Debt Service Fund 259928000
Federated Treasury Obligations CUSIP #60934N872 n/a 3.34% 17,737.21 17,737.21 Interest Fund 259928001
Federated Treasury Obligations CUSIP #60934N872 n/a 3.34% 322.26 322.26 Principal Fund 259928002
Federated Treasury Obligations CUSIP #60934N872 n/a 3.34% 1,158.78 1,158.78 Reserve Fund 259928004
Assured Guaranty Municipal Bond Insurance n/a 0.00% - - TOTAL INVESTMENTS US BANK (SARDA) 1,255,831.65
TOTAL CASH AND INVESTMENTS 116,421,611.29
*Petty increased to $600 on December 31, 2025 it was not reflected on Treasurer's report for December 2025 or January 2026 SIGNED:_______________________________________ SIGNED:_______________________________________ Carlos Zamano
CITY MANAGER
2 All investments are placed in accordance with City of Highland's Investment Policy and Guidelines. The above summary provides sufficient cash flow liquidity to meet the next six month's estimated expenditures. This report is in accordance with Government Code Section 53646.
Leticia Nava-Cruz
DIRECTOR OF ADMINISTRATIVE
SERVICES/CITY TREASURER
Attachment 2
Treasurer’s Report Graph
Cash
7.6%
LAIF
64.1%
CAMP
26.5%
Fiscal Agent
1.8%
Treasurer's Report
Attachment 3
Cash and Investments Graph
General Fund
13.67%
Special Revenue Funds
37.76%
Capital Projects Funds
36.29%
Successor Agency
1.82%
Housing Authority
3.39%
Internal Service Funds
5.22%
Agency Funds
1.85%
Cash & Investments
Attachment 4
General Fund Reserves Graph
Reserved-Compensated
Absences
3.0%
Reserved-Advances
2.4%
Reserved-Inventory
0.0%
Reserved-Encumbrances
0.1%Undesignated
0.6% Designated-Economic
Uncertainty
12.4%
Designated-Continuing
Appropriations
4.7%
Designated-
Vehicle/Equipment
Replacement
23.8%
Designated-NPL
16.4%
Designated-OPEB
2.9%
Designated-Capital Projects
2.0%
Designated-City Hall
2.5%
Designated-Fire Emergency
4.2%
Designated-Fire Facilities
19.7%
Designated-Tech.
Enhancements
1.7%
Designated-Service
Enhancements
3.5%
General Fund Reserves
Staff Report
to the City Council
Agenda
Item
No.5.
Date: April 14, 2026
From: Carlos Zamano, City Manager
Reviewed By: Tish Nava-Cruz, Director of Administrative Services/City Treasurer Prepared By: Tish Nava-Cruz, Director of Administrative Services/City Treasurer Subject: Warrant Register No. 788
Recommendation:
Approve Warrant Register No. 788; Warrants in the amount of $3,689,361.23 and Payroll in the amount of $280,684.05.
Fiscal Impact:
The total of Cash and Expenditures is $3,970,045.28.
Public Notice:
The agenda for this item was posted at the three locations per Resolution No. 2011-047 and on the City’s website.
Background:
See printouts attached.
Attachments:
1. Warrant Register
2. Voucher List
Attachment 1
Warrant Register
Warrants:
3/3/2026 Ck#93207-93246 298,680.31
3/6/2026 Payroll Wire #1133-1136 82,465.29
3/10/2026 Ck#93247-93294 & Wire#900284771 808,669.01
3/17/2026 Ck#93295-93351 1,866,723.94
3/20/2026 Payroll Wire #1137-1141 115,722.51
3/24/2026 Ck#93352-93401 517,100.17
3,689,361.23$
Payroll:
3/6/2026 138,967.43
3/6/2026 278.07
3/20/2026 Direct Deposits #16155-16203 141,160.48
3/20/2026 278.07
280,684.05$
3,970,045.28$
Larry McCallon Carlos Zamano
Finance Subcommittee City Manager
Jimmy Saldana Leticia Nava-Cruz
Finance Subcommittee Director of Administrative
Services/City Treasurer
Ck #778
Total Payroll
Total Warrants & Payroll
APPROVED BY:
CITY OF HIGHLAND
WARRANT REGISTER #788
April 14, 2026
Total Warrants
Direct Deposits #16106-16154
Ck #777
Attachment 2
Voucher Lists
03/03/2026
Voucher List
CITY OF HIGHLAND
1 9:28:10AM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
93207 3/3/2026 001271 ALLSTAR FIRE EQUIPMENT INC FS#3:SCBA REPAIRS/PARTS FS#3:SCBA REPAIRS/PARTS
028.2050.4245 67.50
FS#3:SCBA REPAIRS/PARTS
029.2100.4245 67.50
Total : 135.00
93208 3/3/2026 005771 AMAZON CAPITAL SERVICES PD:MOTOROLA RADIO PD:MOTOROLA RADIO
001.2000.4250 416.85
FS#1-3:SUPPLIES
FS#1-3:SUPPLIES
028.2050.4200 104.08
FS#1-3:SUPPLIES
029.2100.4200 104.08
FS#1:100% PRINTER PAPER/SUPPLIES
FS#1:100% PRINTER PAPER
028.2050.4055 20.72
FS#1:100% PRINTER PAPER
029.2100.4055 20.72
FS#1:SUPPLIES
028.2050.4055 225.56
FS#1:SUPPLIES
029.2100.4055 225.54
Total : 1,117.55
93209 3/3/2026 006389 AMERIFLEX FSA:WIRZ 2/25/26
FSA:WIRZ 2/25/26
001.1182 5.00
Total : 5.00
93210 3/3/2026 001072 AUTO ZONE, INC. FS#1:PARTS
FS#1:PARTS
028.2050.4240 15.86
FS#1:PARTS
029.2100.4240 15.85
FS#2:PARTS
03/03/2026
Voucher List
CITY OF HIGHLAND
2 9:28:10AM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
93210 3/3/2026 (Continued)001072 AUTO ZONE, INC.
FS#2:PARTS
028.2050.4240 72.10
FS#2:PARTS
029.2100.4240 72.09
Total : 175.90
93211 3/3/2026 000043 BALLARD PLUMBING HEATING & AIR COMM PK:RESTROOM REPAIR COMM PK:RESTROOM REPAIR
001.6000.4070 305.00
Total : 305.00
93212 3/3/2026 006359 BROWN & BIGELOW, INC. STATE OF THE CITY GIFT-HAND FAN
STATE OF THE CITY GIFT-HAND FAN
001.1000.4336 1,785.59
Total : 1,785.59
93213 3/3/2026 005553 CLARK PEST CONTROL OF STOCKTON FS#1:PEST CONTROL FS#1:PEST CONTROL
028.2050.4589 28.00
FS#1:PEST CONTROL
029.2100.4589 28.00
FS#2:PEST CONTROL
FS#2:PEST CONTROL
028.2050.4589 28.00
FS#2:PEST CONTROL
029.2100.4589 28.00
FS#3:PEST CONTROL
FS#3:PEST CONTROL
028.2050.4589 28.00
FS#3:PEST CONTROL
029.2100.4589 28.00
YMCA:PEST CONTROL
YMCA:PEST CONTROL
001.6000.4589 114.00
CITY HALL:PEST CONTROL
CITY HALL:PEST CONTROL
042.9510.4589 75.00
03/03/2026
Voucher List
CITY OF HIGHLAND
3 9:28:10AM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
93213 3/3/2026 (Continued)005553 CLARK PEST CONTROL OF STOCKTON PD:PEST CONTROL
PD:PEST CONTROL
001.2000.4589 116.00
Total : 473.00
93214 3/3/2026 004845 COMPRESSED AIR SPECIALTIES INC FS#3:REPAIRS FS#3:REPAIRS
028.2050.4245 253.27
FS#3:REPAIRS
029.2100.4245 253.27
Total : 506.54
93215 3/3/2026 004879 DIV OF THE STATE ARCHITECT AB1379 04/01/2025-06/30/2025 AB1379 04/01/2025-06/30/2025
051.1493 0.40
AB1379 07/01/2025-09/30/2025
AB1379 07/01/2025-09/30/2025
051.1493 25.20
AB1379 10/01/2025-12/31/2025
AB1379 10/01/2025-12/31/2025
051.1493 160.40
Total : 186.00
93216 3/3/2026 005869 DOPP PROPERTY SERVICES 26811 5TH ST:SECURE PROP 26811 5TH ST:SECURE PROP
001.4600.4557 275.00
26811 5TH ST:SECURE PROP
26811 5TH ST:SECURE PROP
001.4600.4557 260.00
Total : 535.00
93217 3/3/2026 000085 EAST VALLEY WATER DISTRICT LMD 04-FEB LMD 04-FEB
012.8500.4030 72.38
POLICE STATION-FEB
POLICE STATION-FEB
001.2000.4030 227.08
POLICE STATION-FEB
03/03/2026
Voucher List
CITY OF HIGHLAND
4 9:28:10AM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
93217 3/3/2026 (Continued)000085 EAST VALLEY WATER DISTRICT
POLICE STATION-FEB
001.2000.4030 463.66
LMD 29-FEB
LMD 29-FEB
012.8500.4030 126.78
CITY HALL-FEB
CITY HALL-FEB
042.9510.4030 175.19
LMD 15A-FEB
LMD 15A-FEB
012.8500.4030 263.28
LMD 07-FEB
LMD 07-FEB
012.8500.4030 115.52
BASELINE MEDIAN-FEB
BASELINE MEDIAN-FEB
004.8310.4030 166.39
FS#1-FEB
FS#1-FEB
029.2100.4030 80.75
FS#1-FEB
028.2050.4030 80.75
LMD 21-B-FEB
LMD 21-B-FEB
012.8500.4030 411.11
FS#2-FEB
FS#2-FEB
029.2100.4030 133.67
FS#2-FEB
028.2050.4030 133.66
AURANTIA PK-FEB
AURANTIA PK-FEB
001.6000.4030 1,384.35
LMD 44-FEB
LMD 44-FEB
012.8500.4030 1,097.52
LMD 15-B-FEB
03/03/2026
Voucher List
CITY OF HIGHLAND
5 9:28:10AM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
93217 3/3/2026 (Continued)000085 EAST VALLEY WATER DISTRICT LMD 15-B-FEB
012.8500.4030 246.44
FS#3 FS-FEB
FS#3 FS-FEB
029.2100.4030 11.79
FS#3 FS-FEB
028.2050.4030 11.78
FS#2 FS-FEB
FS#2 FS-FEB
029.2100.4030 11.04
FS#2 FS-FEB
028.2050.4030 11.04
BASELINE MEDIAN-FEB
BASELINE MEDIAN-FEB
004.8310.4030 251.09
LMD 73-FEB
LMD 73-FEB
012.8500.4030 86.40
LMD 37-FEB
LMD 37-FEB
012.8500.4030 298.58
FS#3 DOM-
FS#3 DOM:FEB
029.2100.4030 100.88
FS#3 DOM:FEB
028.2050.4030 100.87
LMD 21-A-FEB
LMD 21-A-FEB
012.8500.4030 97.44
POLICE STATION FS-FEB
POLICE STATION FS-FEB
001.2000.4030 23.57
FS#3 IRR-FEB
FS#3 IRR-FEB
029.2100.4030 37.70
FS#3 IRR-FEB
028.2050.4030 37.70
03/03/2026
Voucher List
CITY OF HIGHLAND
6 9:28:10AM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
93217 3/3/2026 (Continued)000085 EAST VALLEY WATER DISTRICT
BOULDER MEDIAN-FEB
BOULDER MEDIAN-FEB
004.8310.4030 350.56
POLICE STATION FS-FEB
POLICE STATION FS-FEB
001.2000.4030 23.57
CITY HALL FS-FEB
CITY HALL FS-FEB
042.9510.4030 24.41
Total : 6,656.95
93218 3/3/2026 006472 F3 BUILDING SERVICES INC. REFUND BL#15640 REFUND BL#15640
001.1450.7450 60.00
REFUND BL#15640
051.1493 4.00
Total : 64.00
93219 3/3/2026 002617 FERGUSON ENTERPRISES LLC PD:RESTROOM FIXTURE REPAIR PD:RESTROOM FIXTURE REPAIR
001.2000.4070 76.10
Total : 76.10
93220 3/3/2026 005567 FIRE APPARATUS SOLUTIONS ME543:REPAIRS ME543:REPAIRS
028.2050.4240 740.41
ME543:REPAIRS
029.2100.4240 740.41
Total : 1,480.82
93221 3/3/2026 005358 FLEET SERVICES INC FS#3:DEF
FS#3:DEF
028.2050.4220 75.43
FS#3:DEF
029.2100.4220 75.43
FS#1:DEF
FS#1:DEF
03/03/2026
Voucher List
CITY OF HIGHLAND
7 9:28:10AM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
93221 3/3/2026 (Continued)005358 FLEET SERVICES INC
028.2050.4220 93.42
FS#1:DEF
029.2100.4220 93.42
Total : 337.70
93222 3/3/2026 005018 FLYERS ENERGY, LLC FUEL-FEB
FUEL-FEB
001.2000.4220 6,390.10
FUEL-FEB
001.4200.4220 69.51
FUEL-FEB
001.4600.4220 261.19
FUEL-FEB
001.6000.4220 107.68
FUEL-FEB
004.8310.4220 403.93
FUEL-FEB
028.2050.4220 932.68
FUEL-FEB
029.2100.4220 932.68
FUEL-FEB
042.9510.4220 26.93
Total : 9,124.70
93223 3/3/2026 006146 FM THOMAS AIR CONDITIONING YMCA:HVAC REPAIR YMCA:HVAC REPAIR
001.6000.4588 5,593.90
Total : 5,593.90
93224 3/3/2026 006362 GEYSER EQUIPMENT, LLC VEH#104:EQUIP MAINT VEH#104:EQUIP MAINT
001.6010.4245 799.79
Total : 799.79
93225 3/3/2026 002845 GRAINGER INC PD:SINK FILTER
PD:SINK FILTER
001.2000.4245 175.33
03/03/2026
Voucher List
CITY OF HIGHLAND
8 9:28:10AM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
93225 3/3/2026 (Continued)002845 GRAINGER INC
CORP YARD:MISC SUPPLIES
CORP YARD:MISC SUPPLIES
004.8310.4206 571.17
LIBRARY:DOOR HARDWARE REPAIR
LIBRARY:DOOR HARDWARE REPAIR
001.6000.4070 352.18
Total : 1,098.68
93226 3/3/2026 005873 INTERSTATE STRIPING INC CHURCH AVE/SILVBRRY ST:RED CURB PAINTING CHURCH AVE/SILVBRRY ST:RED CURB PAINTING
004.8310.4578 800.00
Total : 800.00
93227 3/3/2026 000127 K & L HARDWARE FS#1:MISC SUPPLIES FS#1:MISC SUPPLIES
029.2100.4204 44.13
CORP YARD:MISC SUPPLIES
CORP YARD:MISC SUPPLIES
004.8310.4206 12.92
Total : 57.05
93228 3/3/2026 001193 LIFE ASSIST, INC. FS#1-3:PARAMEDIC SUPPLIES FS#1-3:PARAMEDIC SUPPLIES
028.2050.4207 1,088.23
FS#1-3:PARAMEDIC SUPPLIES
FS#1-3:PARAMEDIC SUPPLIES
028.2050.4207 633.00
Total : 1,721.23
93229 3/3/2026 001404 LOWE'S LIBRARY:MISC REPAIRS
LIBRARY:MISC REPAIRS
001.6000.4206 82.71
CORP YARD:MISC SUPPLIES
CORP YARD:MISC SUPPLIES
004.8310.4206 30.60
PD:ROOF LEAK REPAIRS
PD:ROOF LEAK REPAIRS
001.2000.4070 127.18
03/03/2026
Voucher List
CITY OF HIGHLAND
9 9:28:10AM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
93229 3/3/2026 (Continued)001404 LOWE'S
CORP YARD:EXTERIOR LIGHTING
CORP YARD:EXTERIOR LIGHTING
004.8310.4070 17.70
CORP YARD:MESSAGE SIGN REPAIR
CORP YARD:MESSAGE SIGN REPAIR
004.8310.4206 15.69
CITY HALL:LIGHTING
CITY HALL:LIGHTING
042.9510.4070 187.10
IT SUPPLIES
IT SUPPLIES
042.9510.4203 18.40
FS#2:MICROWAVE
FS#2:MICROWAVE
028.2050.4203 127.44
FS#2:MICROWAVE
029.2100.4203 127.44
ILLEGAL DUMPING SUPPLIES
ILLEGAL DUMPING SUPPLIES
001.4200.4596 83.83
CORP YARD:BLDG MAINT
CORP YARD:BLDG MAINT
004.8310.4070 52.45
CITY HALL:MAINT
CITY HALL:MAINT
042.9510.4070 47.04
CORP YARD:BLDG MAINT
CORP YARD:BLDG MAINT
004.8310.4070 67.46
COMM PK:SNACK BAR MAINT
COMM PK:SNACK BAR MAINT
001.6000.4070 15.03
Total : 1,000.07
93230 3/3/2026 003989 MAXWELL LANDSCAPING SF GRANT PRG:8009 CHURCH ST-50% SF GRANT PRG:8009 CHURCH ST-50%
010.3830.4349 6,700.00
03/03/2026
Voucher List
CITY OF HIGHLAND
10 9:28:10AM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
(Continued) Total : 6,700.00 93230 3/3/2026 003989 003989 MAXWELL LANDSCAPING 93231 3/3/2026 003989 MAXWELL LANDSCAPING SF GRANT PRG:8009 CHURCH ST-100% SF GRANT PRG:8009 CHURCH ST-100%
010.3830.4349 6,700.00
Total : 6,700.00
93232 3/3/2026 003989 MAXWELL LANDSCAPING SF GRANT PRG:8009 CHURCH ST SF GRANT PRG:8009 CHURCH ST-DEP
010.3830.4349 1,000.00
Total : 1,000.00
93233 3/3/2026 006463 PETAS CAR CARE VEH#139:MAINT
VEH#139:MAINT
001.6000.4240 65.39
Total : 65.39
93234 3/3/2026 005326 RP LANDSCAPE & IRRIGATION CORP YARD:PESTICIDE TRAINING 2026 CORP YARD:PESTICIDE TRAINING 2026
004.8310.4330 635.00
LMD48:PLANT REPLACEMENT
LMD48:PLANT REPLACEMENT
012.8500.4206 1,935.68
Total : 2,570.68
93235 3/3/2026 000424 SAN BERNARDINO FIRE PROTECTION HAZARDOUS WASTE FEE 4/2026-6/2026 HAZARDOUS WASTE FEE 4/2026-6/2026
001.4200.4596 13,547.22
Total : 13,547.22
93236 3/3/2026 000022 SB CO AUDITOR/CONTROLLER PARKING CITATIONS-JAN
PARKING CITATIONS-JAN
001.1700.4516 1,172.00
Total : 1,172.00
93237 3/3/2026 000024 SB CO DEPT OF PUBLIC WORKS SHARED TS MAINT 10/1-12/31/25 SHARED TS MAINT 10/1-12/31/25
004.8310.4580 1,461.17
03/03/2026
Voucher List
CITY OF HIGHLAND
11 9:28:10AM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
(Continued) Total : 1,461.17 93237 3/3/2026 000024 000024 SB CO DEPT OF PUBLIC WORKS 93238 3/3/2026 005731 SITEONE LANDSCAPE SUPPLY, LLC COMM PK:IRRIG REPAIR COMM PK:IRRIG REPAIR
001.6000.4206 1,122.62
Total : 1,122.62
93239 3/3/2026 000204 SOCALGAS FS#2-FEB
FS#2-FEB
028.2050.4020 45.88
FS#2-FEB
029.2100.4020 45.88
CITY HALL-FEB
CITY HALL-FEB
042.9510.4020 675.88
POLICE-FEB
POLICE-FEB
001.2000.4020 2,672.49
FS#3-FEB
FS#3-FEB
028.2050.4020 57.50
FS#3-FEB
029.2100.4020 57.50
FS#1-FEB
FS#1-FEB
028.2050.4020 65.11
FS#1-FEB
029.2100.4020 65.11
Total : 3,685.35
93240 3/3/2026 004920 TKE ENGINEERING PGI21005 CLOSED MISC PERMITS/INSP-DEC PGI21005 CLOSED MISC PERMITS/INSP-DEC
001.3200.4551 113.00
PGI25006 MISC PERMITS/INSP-DEC
PGI25006 MISC PERMITS/INSP-DEC
001.3200.4551 1,017.00
PGI25005 MISC PERMITS/INSP-DEC
PGI25005 MISC PERMITS/INSP-DEC
03/03/2026
Voucher List
CITY OF HIGHLAND
12 9:28:10AM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
93240 3/3/2026 (Continued)004920 TKE ENGINEERING
001.3200.4551 2,260.00
RGI25003 MISC PERMITS/INSP-DEC
RGI25003 MISC PERMITS/INSP-DEC
001.3200.4551 226.00
STI25003 MISC PERMITS/INSP-DEC
STI25003 MISC PERMITS/INSP-DEC
001.3200.4551 452.00
PWI25003 MISC PERMITS/INSP-DEC
PWI25003 MISC PERMITS/INSP-DEC
001.3200.4551 4,520.00
Total : 8,588.00
93241 3/3/2026 005054 TREH PARTNERS XV, LLC SPR006001A:EROSION CNTL REFUND SPR006001A:EROSION CNTL REFUND
051.1440 28,460.00
Total : 28,460.00
93242 3/3/2026 000086 TYLER TECHNOLOGIES, INC EERP MIGRATION 2/11/26 EERP MIGRATION 2/11/26
007.8330.6070 1,400.00
Total : 1,400.00
93243 3/3/2026 000237 WILLDAN ASSOCIATES CODE ENFORCEMENT-JAN
CODE ENFORCEMENT-JAN
001.4600.4538 12,375.00
Total : 12,375.00
93244 3/3/2026 001677 YMCA OF THE EAST VALLEY MONTHLY REIMB-DEC
MONTHLY REIMB-DEC
001.6000.4526 156,485.00
Total : 156,485.00
93245 3/3/2026 006001 YUNEX LLC TS RESPONSE CALL OUTS-JAN
TS RESPONSE CALL OUTS-JAN
004.8310.4580 6,992.48
STL MAINT-JAN
STL MAINT-JAN
013.8510.4664 2,528.50
03/03/2026
Voucher List
CITY OF HIGHLAND
13 9:28:10AM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
93245 3/3/2026 (Continued)006001 YUNEX LLC
TS MAINT-JAN
TS MAINT-JAN
004.8310.4580 3,827.00
Total : 13,347.98
93246 3/3/2026 004298 ZOLL MEDICAL CORPORATION FS#1-3:PARAMEDIC SUPPLIES FS#1-3:PARAMEDIC SUPPLIES
028.2050.4207 1,112.97
FS#1-3:PARAMEDIC SUPPLIES
FS#1-3:PARAMEDIC SUPPLIES
028.2050.4207 1,112.97
FS#1-3:PARAMEDIC SUPPLIES
FS#1-3:PARAMEDIC SUPPLIES
028.2050.4207 1,246.13
FS#1-3:PARAMEDIC SUPPLIES
FS#1-3:PARAMEDIC SUPPLIES
028.2050.4207 1,246.13
FS#1-3:PARAMEDIC SUPPLIES
FS#1-3:PARAMEDIC SUPPLIES
028.2050.4207 1,246.13
Total : 5,964.33
Bank total : 298,680.31 40 Vouchers for bank code : wfb 298,680.31Total vouchers :Vouchers in this report 40
03/03/2026
Voucher List
CITY OF HIGHLAND
1 3:35:56PM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
1133 3/6/2026 006400 MISSION SQUARE PLAN SERVICES MISSION SQ DEF COMP 457 TRAD: PAYMENT MISSION SQ DEF COMP 457 TRAD: Payment
041.1170 187.49
MISSION SQ DEF COMP 457 TRAD: Payment
042.1170 440.14
MISSION SQ DEF COMP 457 TRAD: Payment
070.1170 212.49
MISSION SQ DEF COMP 457 ROTH: Payment
001.1170 263.74
MISSION SQ DEF COMP 457 ROTH: Payment
042.1170 46.65
MISSION SQ DEF COMP 457 TRAD: Payment
001.1170 10,127.67
MISSION SQ DEF COMP 457 TRAD: Payment
004.1170 1,742.88
MISSION SQ DEF COMP 457 TRAD: Payment
010.1170 489.58
MISSION SQ DEF COMP 457 TRAD: Payment
012.1170 28.70
MISSION SQ DEF COMP 457 TRAD: Payment
016.1170 28.59
MISSION SQ DEF COMP 457 TRAD: Payment
023.1170 25.00
MISSION SQ DEF COMP 457 TRAD: Payment
024.1170 12.92
Total : 13,605.85
1134 3/6/2026 000119 INTERNAL REVENUE SERVICE FEDERAL TAXES: PAYMENT FEDERAL TAXES: Payment
001.1120 15,345.32
FEDERAL TAXES: Payment
004.1120 2,469.98
FEDERAL TAXES: Payment
010.1120 877.14
FEDERAL TAXES: Payment
012.1120 311.60
03/03/2026
Voucher List
CITY OF HIGHLAND
2 3:35:56PM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
1134 3/6/2026 (Continued)000119 INTERNAL REVENUE SERVICE FEDERAL TAXES: Payment
016.1120 311.58
FEDERAL TAXES: Payment
023.1120 171.38
FEDERAL TAXES: Payment
024.1120 14.59
FEDERAL TAXES: Payment
041.1120 360.56
FEDERAL TAXES: Payment
042.1120 1,921.39
FEDERAL TAXES: Payment
070.1120 898.33
SOCIAL SECURITY: Payment
001.1140 720.26
SOCIAL SECURITY: Payment
008.1140 58.02
SOCIAL SECURITY: Payment
042.1140 61.24
MEDICARE: Payment
001.1140 3,838.70
MEDICARE: Payment
004.1140 701.18
MEDICARE: Payment
008.1140 13.58
MEDICARE: Payment
010.1140 216.76
MEDICARE: Payment
012.1140 74.82
MEDICARE: Payment
016.1140 74.84
MEDICARE: Payment
023.1140 47.20
MEDICARE: Payment
024.1140 5.26
MEDICARE: Payment
041.1140 93.26
03/03/2026
Voucher List
CITY OF HIGHLAND
3 3:35:56PM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
1134 3/6/2026 (Continued)000119 INTERNAL REVENUE SERVICE MEDICARE: Payment
042.1140 534.82
MEDICARE: Payment
070.1140 171.90
Total : 29,293.71
1135 3/6/2026 000004 PUBLIC EMPLOYEE RETIREMENT SYS EPMC: PAYMENT PERS: Payment
042.1145 2,374.74
PERS: Payment
070.1145 1,027.19
PERS SURVIVOR: Payment
001.1145 25.54
PERS SURVIVOR: Payment
004.1145 5.22
PERS SURVIVOR: Payment
010.1145 1.08
PERS SURVIVOR: Payment
012.1145 0.76
EPMC: Payment
001.1145 542.32
EPMC: Payment
004.1145 89.20
EPMC: Payment
023.1145 9.98
EPMC: Payment
024.1145 0.77
EPMC: Payment
041.1145 22.61
EPMC: Payment
042.1145 7.88
EPMC: Payment
070.1145 64.51
PERS: Payment
001.1145 19,697.33
PERS: Payment
03/03/2026
Voucher List
CITY OF HIGHLAND
4 3:35:56PM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
1135 3/6/2026 (Continued)000004 PUBLIC EMPLOYEE RETIREMENT SYS 004.1145 3,746.44
PERS: Payment
010.1145 1,136.69
PERS: Payment
012.1145 320.55
PERS: Payment
016.1145 320.55
PERS: Payment
023.1145 269.40
PERS: Payment
024.1145 26.81
PERS: Payment
041.1145 557.11
PERS SURVIVOR: Payment
016.1145 0.68
PERS SURVIVOR: Payment
023.1145 0.38
PERS SURVIVOR: Payment
024.1145 0.04
PERS SURVIVOR: Payment
041.1145 0.34
PERS SURVIVOR: Payment
042.1145 5.28
PERS SURVIVOR: Payment
070.1145 0.67
Total : 30,254.07
1136 3/6/2026 000001 CALIF STATE EMPLOYMENT STATE TAXES: PAYMENT STATE TAXES: Payment
001.1130 6,488.23
STATE TAXES: Payment
004.1130 995.53
STATE TAXES: Payment
010.1130 418.32
STATE TAXES: Payment
012.1130 75.82
03/03/2026
Voucher List
CITY OF HIGHLAND
5 3:35:56PM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
1136 3/6/2026 (Continued)000001 CALIF STATE EMPLOYMENT STATE TAXES: Payment
016.1130 75.76
STATE TAXES: Payment
023.1130 57.39
STATE TAXES: Payment
024.1130 5.59
STATE TAXES: Payment
041.1130 151.55
STATE TAXES: Payment
042.1130 711.86
STATE TAXES: Payment
070.1130 331.61
Total : 9,311.66
Bank total : 82,465.29 4 Vouchers for bank code : wfb
82,465.29Total vouchers :Vouchers in this report 4
03/10/2026
Voucher List
CITY OF HIGHLAND
1 1:50:48PM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
93247 3/10/2026 004206 #1 SON PLUMBING INC CITY HALL:RESTROOM REPAIR CITY HALL:RESTROOM REPAIR
042.9510.4070 685.51
Total : 685.51
93248 3/10/2026 005737 AGA ENGINEERS, INC. ON CALL TRAFFIC ENG SVC-JAN
ON CALL TRAFFIC ENG SVC-JAN
020.8440.4550 4,780.00
TS MONITORING-JAN
TS MONITORING-JAN
020.8440.4550 3,200.00
Total : 7,980.00
93249 3/10/2026 000014 ALL CITY MANAGEMENT SERVICES CROSSING GUARD SVC 2/1-2/14/26 CROSSING GUARD SVC 2/1-2/14/26
002.8200.4530 3,843.93
Total : 3,843.93
93250 3/10/2026 005771 AMAZON CAPITAL SERVICES OFFICE SUPPLIES
OFFICE SUPPLIES
001.4100.4200 225.41
WATER BOTTLE FILLER STATION FILTERS
WATER BOTTLE FILLER STATION FILTERS
027.8490.4349 630.10
OFFICE SUPPLIES
001.4200.4200 42.52
Total : 898.03
93251 3/10/2026 006389 AMERIFLEX FSA:LUDOLPH 2/28/26
FSA:LUDOLPH 2/28/26
001.1182 15.00
Total : 15.00
93252 3/10/2026 001072 AUTO ZONE, INC. VEH#126:MAINT
VEH#126:MAINT
004.8310.4240 181.93
VEH#126:MAINT
VEH#126:MAINT
03/10/2026
Voucher List
CITY OF HIGHLAND
2 1:50:48PM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
93252 3/10/2026 (Continued)001072 AUTO ZONE, INC.
004.8310.4240 35.95
VEH#126:MAINT
VEH#126:MAINT
004.8310.4240 30.21
Total : 248.09
93253 3/10/2026 002480 CASC ENGINEERING & CONSULTING FWQ17006-JAN FWQ17006-JAN
001.3200.4551 1,225.00
WQP23004-JAN
WQP23004-JAN
001.3200.4551 665.00
WQP25005-JAN
WQP25005-JAN
001.3200.4551 770.00
FWQ19001-JAN
FWQ19001-JAN
001.3200.4551 877.50
FWQ21006-JAN
FWQ21006-JAN
001.3200.4551 202.50
FWQ22001-JAN
FWQ22001-JAN
001.3200.4551 270.00
FWQ24002-JAN
FWQ24002-JAN
001.3200.4551 270.00
WQP21001-JAN
WQP21001-JAN
001.3200.4551 202.50
FWQ17006-JAN
FWQ17006-JAN
001.3200.4551 202.50
WQP25004-JAN
WQP25004-JAN
001.3200.4551 202.50
03/10/2026
Voucher List
CITY OF HIGHLAND
3 1:50:48PM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
(Continued) Total : 4,887.50 93253 3/10/2026 002480 002480 CASC ENGINEERING & CONSULTING 93254 3/10/2026 005548 CHARGEPOINT, INC. EV CHGR:200A CCS1 RPLCMNT PANELS EV CHGR:200A CCS1 RPLCMNT PANELS
042.9510.4245 1,512.73
Total : 1,512.73
93255 3/10/2026 000194 CITY OF SAN BERNARDINO TS MAINT-JULY-SEP FY24/25 Q1 TS MAINT-JULY-SEP FY24/25 Q1
004.8310.4580 1,677.46
TS MAINT-OCT-DEC FY24/25 Q2
TS MAINT-OCT-DEC FY24/25 Q2
004.8310.4580 1,150.69
TS MAINT-JAN-MAR FY24/25 Q3
TS MAINT-JAN-MAR FY24/25 Q3
004.8310.4580 1,392.28
TS MAINT-APR-JUN FY24/25 Q4
TS MAINT-APR-JUN FY24/25 Q4
004.8310.4580 1,343.61
TS MAINT-JUL-SEP FY25/26 Q1
TS MAINT-JUL-SEP FY25/26 Q1
004.8310.4580 2,022.39
Total : 7,586.43
93256 3/10/2026 000143 COMMUNITY WORKS DESIGN GROUP MWELO PLAN CHECK-JAN
MWELO PLAN CHECK-JAN
001.4100.4547 387.50
CUP23001(DRA24001)PLAN CHECK-JAN
CUP23001(DRA24001)PLAN CHECK-JAN
001.4100.4547 57.50
DRA24002 PLAN CHECK-JAN
DRA24002 PLAN CHECK-JAN
001.4100.4547 494.40
Total : 939.40
93257 3/10/2026 005859 COUNTY OF SAN BERNARDINO DEPT RADIO ACCESS-DEC
RADIO ACCESS-DEC
028.2050.4209 592.90
RADIO ACCESS-DEC
03/10/2026
Voucher List
CITY OF HIGHLAND
4 1:50:48PM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
93257 3/10/2026 (Continued)005859 COUNTY OF SAN BERNARDINO DEPT 029.2100.4209 592.90
RADIO ACCESS-JAN
RADIO ACCESS-JAN
028.2050.4209 592.90
RADIO ACCESS-JAN
029.2100.4209 592.90
Total : 2,371.60
93258 3/10/2026 000213 DAILY JOURNAL CORPORATION WAKELAND HRG:NEWSPAPER PUB WAKELAND HRG:NEWSPAPER PUB
001.1200.4300 1,071.16
Total : 1,071.16
93259 3/10/2026 006259 DEPENDABLE BREAK ROOM SOLUTION COUNCIL:COOLER RENTAL COUNCIL:COOLER RENTAL
042.9510.4200 18.32
CITY HALL:COOLER RENTAL
CITY HALL:COOLER RENTAL
042.9510.4200 43.09
CITY HALL:MONTHLY COFFEE
CITY HALL:MONTHLY COFFEE
042.9510.4200 49.50
Total : 110.91
93260 3/10/2026 005869 DOPP PROPERTY SERVICES 7222 CHURCH AVE:SECURE PROP 7222 CHURCH AVE:SECURE PROP
001.4600.4557 540.00
Total : 540.00
93261 3/10/2026 000085 EAST VALLEY WATER DISTRICT BEATTIE-IRRIGATION-FEB
BEATTIE-IRRIGATION-FEB
001.6000.4030 426.31
LMD 48B-FEB
LMD 48B-FEB
012.8500.4030 942.67
LMD 02-E-FEB
LMD 02-E-FEB
012.8500.4030 551.91
03/10/2026
Voucher List
CITY OF HIGHLAND
5 1:50:48PM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
93261 3/10/2026 (Continued)000085 EAST VALLEY WATER DISTRICT LMD 48C-FEB
LMD 48C-FEB
012.8500.4030 503.59
LMD 31-DEC
LMD 31-DEC
012.8500.4030 252.68
LMD 00-BASELINE-FEB
LMD 00-BASELINE-FEB
012.8500.4030 265.98
LMD 22-FEB
LMD 22-FEB
012.8500.4030 188.18
LMD 03-YARNELL-FEB
LMD 03-YARNELL-FEB
012.8500.4030 48.26
LMD 02-A-FEB
LMD 02-A-FEB
012.8500.4030 64.65
LMD 03-BASELINE-FEB
LMD 03-BASELINE-FEB
012.8500.4030 97.51
LMD 20-BASELINE-FEB
LMD 20-BASELINE-FEB
012.8500.4030 248.18
LMD 01-A-FEB
LMD 01-A-FEB
012.8500.4030 69.36
LMD 35-FEB
LMD 35-FEB
012.8500.4030 162.04
LMD 06-FEB
LMD 06-FEB
012.8500.4030 54.26
LMD 01-B-FEB
LMD 01-B-FEB
012.8500.4030 118.29
LMD 48-FEB
03/10/2026
Voucher List
CITY OF HIGHLAND
6 1:50:48PM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
93261 3/10/2026 (Continued)000085 EAST VALLEY WATER DISTRICT LMD 48-FEB
012.8500.4030 592.28
LMD 30-FEB
LMD 30-FEB
012.8500.4030 304.05
LMD 39-FEB
LMD 39-FEB
012.8500.4030 417.20
CANYON OAKS PK-FEB
CANYON OAKS PK-FEB
016.8540.4030 782.07
LMD 02-B-FEB
LMD 02-B-FEB
012.8500.4030 234.61
LMD 13-FEB
LMD 13-FEB
012.8500.4030 197.51
LMD 02-D-FEB
LMD 02-D-FEB
012.8500.4030 119.10
LMD 02-C-FEB
LMD 02-C-FEB
012.8500.4030 245.61
LMD 08-FEB
LMD 08-FEB
012.8500.4030 206.57
LMD 48C-IRR-FEB
LMD 48C-IRR-FEB
012.8500.4030 459.10
LMD 20-STREATER-FEB
LMD 20-STREATER-FEB
012.8500.4030 89.82
Total : 7,641.79
93262 3/10/2026 000085 EAST VALLEY WATER DISTRICT LMD 36-FEB LMD 36-FEB
012.8500.4030 148.74
03/10/2026
Voucher List
CITY OF HIGHLAND
7 1:50:48PM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
(Continued) Total : 148.74 93262 3/10/2026 000085 000085 EAST VALLEY WATER DISTRICT 93263 3/10/2026 002190 ENGINEERING RESOURCES OF SO CA TRA20001 CE GCF-JAN TRA20001 CE GCF-JAN
023.3890.6816 903.66
TRA20001 CE RTP-JAN
TRA20001 CE RTP-JAN
030.8495.6816 6,626.84
Total : 7,530.50
93264 3/10/2026 002617 FERGUSON ENTERPRISES LLC COMM PK:TOILET REPAIR COMM PK:TOILET REPAIR
001.6000.4206 238.16
Total : 238.16
93265 3/10/2026 005739 GORITZ, CAMILLE MILEAGE REIMB-2024/2025 MILEAGE REIMB-2024/2025
001.4100.4332 36.14
Total : 36.14
93266 3/10/2026 002845 GRAINGER INC LIBRARY:BLDG MAINT LIBRARY:BLDG MAINT
001.6000.4070 36.31
LIBRARY:BLDG MAINT
LIBRARY:BLDG MAINT
001.6000.4070 72.62
BOTTLE FILLER RETURN
BOTTLE FILLER RETURN
027.8490.4349 -1,678.21
BOTTLE FILLER
BOTTLE FILLER
027.8490.4349 1,678.21
BOTTLE FILLER
001.4200.4200 211.10
CORP YARD:MISC SAFETY SUPPLIES
CORP YARD:MISC SAFETY SUPPLIES
004.8310.4206 252.65
PD:VEH WASH STATION HOSE RPLCMNT
PD:VEH WASH STATION HOSE RPLCMNT
03/10/2026
Voucher List
CITY OF HIGHLAND
8 1:50:48PM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
93266 3/10/2026 (Continued)002845 GRAINGER INC
001.2000.4070 335.52
Total : 908.20
93267 3/10/2026 006187 GREASE MONKEY #977 VEH#116:MAINT VEH#116:MAINT
004.8310.4240 196.34
Total : 196.34
93268 3/10/2026 000108 HIGH TECH SECURITY BURG SYST & MONIT-APR
CORP YARD BURG SYST & MONIT-APR
004.8310.4066 55.00
CITY HALL BURG SYST & MONIT-APR
042.9510.4066 100.00
COMM PK BURG SYST & MONIT-APR
001.6000.4066 55.00
FIRE SYST & MONIT-APR
CORP YARD FIRE SYST & MONIT-APR
004.8310.4066 85.00
LIB/YMCA FIRE SYST & MONIT-APR
001.6000.4066 135.00
CITY HALL FIRE SYST & MONIT-APR
042.9510.4066 50.00
FS#3 FIRE SYST & MONIT-APR
028.2050.4066 42.50
FS#3 FIRE SYST & MONIT-APR
029.2100.4066 42.50
PD FIRE SYST & MONIT-APR
001.2000.4066 85.00
CCTV SYST & MONIT-APR
AURANTIA & COMM PK SYST & MONIT-APR
001.6000.4066 75.00
CANYON OAK PK CCTV SYST & MONIT-APR
016.8540.4066 25.00
CORP YARD CCTV SYST & MONIT-APR
004.8310.4066 25.00
CITY HALL CCTV SYST & MONIT-APR
042.9510.4066 25.00
03/10/2026
Voucher List
CITY OF HIGHLAND
9 1:50:48PM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
(Continued) Total : 800.00 93268 3/10/2026 000108 000108 HIGH TECH SECURITY 93269 3/10/2026 006343 INTERMEDIA.NET INC. VOIP-MAR
VOIP-MAR
042.9510.4533 2,504.74
Total : 2,504.74
93270 3/10/2026 000207 KONICA MINOLTA COPIER/PRINTER LEASE-FEB
COPIER/PRINTER LEASE-FEB
042.9510.4205 6,637.17
Total : 6,637.17
93271 3/10/2026 002439 MORGAN, MELISSA MILEAGE REIMB-2024/2025 MILEAGE REIMB-2024/2025
001.4200.4332 52.80
MILEAGE REIMB-OCT 2025
MILEAGE REIMB-OCT 2025
001.4200.4332 19.39
MILEAGE REIMB-MARCH
MILEAGE REIMB-MARCH
001.4200.4332 9.28
Total : 81.47
93272 3/10/2026 006361 NEW CENTURY PRODUCTS MEM PK:PLAQUE REPLACEMENT MEM PK:PLAQUE REPLACEMENT
001.6000.4206 2,392.50
Total : 2,392.50
93273 3/10/2026 001439 OFFICE SOLUTIONS 30% RECYCLED PAPER SUPPLY 30% RECYCLED DELUXE COLOR GREEN PAPER
042.9510.4200 45.92
30% RECYCLED COLOR CREAM PAPER
042.9510.4200 27.30
30% RECYCLED WHITE COPY PAPER
042.9510.4200 145.54
Total : 218.76
93274 3/10/2026 006463 PETAS CAR CARE VEH#116:MAINT
VEH#116:MAINT
03/10/2026
Voucher List
CITY OF HIGHLAND
10 1:50:48PM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
93274 3/10/2026 (Continued)006463 PETAS CAR CARE
001.6010.4240 90.87
Total : 90.87
93275 3/10/2026 000598 PR PRINTING BUS CARDS:VARGAS
BUS CARDS:VARGAS
001.4600.4200 52.50
PD:PARKING VIOLATION BOOKS 1,000 COUNT
PD:PARKING VIOLATION BOOKS
001.2000.4250 1,404.28
BUS CARDS:RAMOS
BUS CARDS:RAMOS
001.4200.4200 52.50
Total : 1,509.28
93276 3/10/2026 002511 RECORDER-CLERK CO OF SB DOCUMENT RECORDING-FEB
DOCUMENT RECORDING-FEB
001.1200.4506 20.00
Total : 20.00
93277 3/10/2026 003713 SATCOM GLOBAL LTD. SATELLITE PHONE-FEB
SATELLITE PHONE-FEB
028.2050.4061 28.61
SATELLITE PHONE-FEB
029.2100.4061 28.60
SATELLITE PHONE-FEB
001.2000.4061 57.21
SATELLITE PHONE-FEB
042.9510.4061 57.21
Total : 171.63
93278 3/10/2026 000487 SMART & FINAL PSA SUPPLIES
PSA SUPPLIES
001.6020.4336 74.31
Total : 74.31
93279 3/10/2026 000203 SOUTHERN CALIFORNIA EDISON CUNNINGHAM PK-FEB
CUNNINGHAM PK-FEB
016.8540.4010 15.63
03/10/2026
Voucher List
CITY OF HIGHLAND
11 1:50:48PM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
93279 3/10/2026 (Continued)000203 SOUTHERN CALIFORNIA EDISON
AURANTIA PK-FEB
AURANTIA PK-FEB
001.6000.4010 93.86
POLICE STATION-FEB
POLICE STATION-FEB
001.2000.4010 7,386.11
CANYON OAK-FEB
CANYON OAK-FEB
016.8540.4010 27.22
EVC STATIONS-FEB
EVC STATIONS-FEB
042.9510.4012 6,260.26
ST LIGHT ACQUISITION-SALES PH 1-FEB
ST LIGHT ACQUISITION-SALES PH 1-FEB
013.8510.4011 16,620.52
LMD 48-FEB
LMD 48-FEB
012.8500.4010 2.86
UPLIGHTING-FEB
013.8510.4011 13.02
CITY HALL-FEB
CITY HALL-FEB
042.9510.4010 826.53
CITY HALL-FEB
CITY HALL-FEB
042.9510.4010 1,396.17
SIGNALS:VARIOUS-FEB
SIGNALS:VARIOUS-FEB
004.8310.4580 4,169.62
CORP YARD-FEB
CORP YARD-FEB
004.8310.4010 1,065.42
HIGHLAND AVENUE ALPR-FEB
HIGHLAND AVENUE ALPR-FEB
001.2000.4062 14.04
LS3-FEB
LS3-FEB
03/10/2026
Voucher List
CITY OF HIGHLAND
12 1:50:48PM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
93279 3/10/2026 (Continued)000203 SOUTHERN CALIFORNIA EDISON 013.8510.4011 35.15
COMM PK-FEB
COMM PK-FEB
001.6000.4010 1,581.53
OAK CREEK PK-FEB
OAK CREEK PK-FEB
016.8540.4010 17.42
SEELEY PK-FEB
016.8540.4010 24.78
LS3:VARIOUS-FEB
LS3:VARIOUS-FEB
013.8510.4011 14.98
LS3:VARIOUS-FEB
LS3:VARIOUS-FEB
013.8510.4011 801.53
LS1:VARIOUS-FEB
LS1:VARIOUS-FEB
013.8510.4011 9,888.10
LS3-1/2 5T ST-
LS3-FEB
013.8510.4011 14.98
BASELINE MEDIAN-FEB
BASELINE MEDIAN-FEB
004.8310.4010 598.40
LIBRARY/ELC-FEB
LIBRARY/ELC-FEB
001.6000.4010 5,722.60
LS2: VARIOUS-FEB
LS2: VARIOUS-FEB
013.8510.4011 1,256.54
SIGNALS:VARIOUS-FEB
SIGNALS:VARIOUS-FEB
004.8310.4580 528.09
LS3-27477 1/2 BASELINE ST-FEB
LS3-27477 1/2 BASELINE ST-FEB
013.8510.4011 17.33
03/10/2026
Voucher List
CITY OF HIGHLAND
13 1:50:48PM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
(Continued) Total : 58,392.69 93279 3/10/2026 000203 000203 SOUTHERN CALIFORNIA EDISON 93280 3/10/2026 000203 SOUTHERN CALIFORNIA EDISON FS#1-3-FEB FS#3-FEB
028.2050.4010 634.21
FS#3-FEB
029.2100.4010 634.21
FS#1-FEB
028.2050.4010 335.00
FS#1-FEB
029.2100.4010 335.00
FS#2-FEB
028.2050.4010 315.05
FS#2-FEB
029.2100.4010 315.05
Total : 2,568.52
93281 3/10/2026 000203 SOUTHERN CALIFORNIA EDISON LS3-JAN LS3-JAN
013.8510.4011 34.37
Total : 34.37
93282 3/10/2026 004851 SOUTHWEST AERIAL & CRANE VEH#103:ANNUAL INSPECTION & CERT VEH#103:ANNUAL INSPECTION & CERT
004.8310.4245 1,296.00
Total : 1,296.00
93283 3/10/2026 006405 SUPERIOR MEDICAL ILLEGAL DUMPED SHARPS
ILLEGAL DUMPED SHARPS
001.4200.4596 60.00
Total : 60.00
93284 3/10/2026 004920 TKE ENGINEERING HYD25002 MISC PERMITS/INSP-NOV HYD25002 MISC PERMITS/INSP-NOV
001.3200.4551 549.00
SDC25002 MISC PERMITS/INSP-NOV
SDC25002 MISC PERMITS/INSP-NOV
001.3200.4551 1,185.00
FMR25001 MISC PERMITS/INSP-NOV
03/10/2026
Voucher List
CITY OF HIGHLAND
14 1:50:48PM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
93284 3/10/2026 (Continued)004920 TKE ENGINEERING
FMR25001 MISC PERMITS/INSP-NOV
001.3200.4551 195.00
GPR25003 MISC PERMITS/INSP-NOV
GPR25003 MISC PERMITS/INSP-NOV
001.3200.4551 520.00
GPR25003 MISC PERMITS/INSP-NOV
GPR25003 MISC PERMITS/INSP-NOV
001.3200.4551 1,300.00
GPR25003 MISC PERMITS/INSP-NOV
GPR25003 MISC PERMITS/INSP-NOV
001.3200.4551 737.00
EVWD MISC PERMITS/INSP FIXED FEE-NOV
EVWD MISC PERMITS/INSP FIXED FEE-NOV
001.3200.4551 282.50
EPA25035 MISC PERMITS/INSP-NOV
EPA25035 MISC PERMITS/INSP-NOV
001.3200.4551 169.50
BRG07001 RDA07 NP-NOV
BRG07001 RDA07 NP-NOV
010.3830.6813 395.50
AT&T MISC PERMITS/INSP FIXED FEE-NOV
AT&T MISC PERMITS/INSP FIXED FEE-NOV
001.3200.4551 791.00
35025014 MISC PERMITS/INSP-NOV
35025014 MISC PERMITS/INSP-NOV
001.3200.4551 113.00
SCG MISC PERMITS/INSP FIXED FEE-NOV
SCG MISC PERMITS/INSP FIXED FEE-NOV
001.3200.4551 1,073.50
SCE MISC PERMITS/INSP-NOV
SCE MISC PERMITS/INSP-NOV
001.3200.4551 734.50
SPECTRUM MISC PERMITS/INSP FIXED FEE-NOV
SPECTRUM MISC PERMITS/INSP FIXED FEE-NOV
001.3200.4551 678.00
EPA25100 MISC PERMITS/INSP-NOV
EPA25100 MISC PERMITS/INSP-NOV
03/10/2026
Voucher List
CITY OF HIGHLAND
15 1:50:48PM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
93284 3/10/2026 (Continued)004920 TKE ENGINEERING
001.3200.4551 113.00
SBCFCD MISC PERMITS/INSP NO FEE-NOV
SBCFCD MISC PERMITS/INSP NO FEE-NOV
001.3200.4551 226.00
RGI25005 MISC PERMITS/INSP-NOV
RGI25005 MISC PERMITS/INSP-NOV
001.3200.4551 226.00
GPR25001 MISC PERMITS/INSP-DEC
GPR25001 MISC PERMITS/INSP-DEC
001.3200.4551 1,040.00
FMR25001 MISC PERMITS/INSP-DEC
FMR25001 MISC PERMITS/INSP-DEC
001.3200.4551 195.00
GPR25003 MISC PERMITS/INSP-DEC
GPR25003 MISC PERMITS/INSP-DEC
001.3200.4551 520.00
GPR25003 MISC PERMITS/INSP-DEC
GPR25003 MISC PERMITS/INSP-DEC
001.3200.4551 585.00
GPR25003 MISC PERMITS/INSP-DEC
GPR25003 MISC PERMITS/INSP-DEC
001.3200.4551 390.00
Total : 12,018.50
93285 3/10/2026 000465 TOM DODSON & ASSOCIATES STR17002 PE CCF(2017)-JAN STR17002 PE CCF(2017)-JAN
027.8490.6550 2,251.79
Total : 2,251.79
93286 3/10/2026 003689 TPX COMMUNICATIONS POLICE DEPT-MAR
POLICE DEPT-MAR
001.2000.4060 253.67
Total : 253.67
93287 3/10/2026 005054 TREH PARTNERS XV, LLC SPR006001A MONUMENTATION DEP REFUND SPR006001A MONUMENTATION DEP REFUND
001.1450.9517 4,200.00
03/10/2026
Voucher List
CITY OF HIGHLAND
16 1:50:48PM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
(Continued) Total : 4,200.00 93287 3/10/2026 005054 005054 TREH PARTNERS XV, LLC 93288 3/10/2026 005839 TRUSTED TECH TEAM MICROSOFT 365-MAR MICROSOFT 365-MAR
042.9510.4533 2,333.50
Total : 2,333.50
93289 3/10/2026 000086 TYLER TECHNOLOGIES, INC EERP MIGRATION 2/15/26 EERP MIGRATION 2/15/26
007.8330.6070 2,800.00
AP CONVERSION
AP CONVERSION
007.8330.6070 3,100.00
Total : 5,900.00
93290 3/10/2026 004323 UNITED RENTALS (NORTH AMERICA) PD:GEN REPAIR PD:GEN REPAIR
001.2000.4245 547.36
VEH#115:TIRE DAMAGE REPAIR
VEH#115:TIRE DAMAGE REPAIR
004.8310.4245 752.91
Total : 1,300.27
93291 3/10/2026 004543 WEX BANK POOL CAR FUEL-FEB
POOL CAR FUEL-FEB
042.9510.4220 34.28
POOL CAR FUEL-FEB
001.4600.4220 145.63
Total : 179.91
93292 3/10/2026 005765 WILSON, SALLI MILEAGE REIMB-OCT 2025 MILEAGE REIMB-OCT 2025
001.4200.4332 4.90
Total : 4.90
93293 3/10/2026 006474 WOO, RYAN CHF FOOD VENDOR PERMIT REFUND
CHF FOOD VENDOR PERMIT REFUND
051.1471 250.00
03/10/2026
Voucher List
CITY OF HIGHLAND
17 1:50:48PM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
(Continued) Total : 250.00 93293 3/10/2026 006474 006474 WOO, RYAN 93294 3/10/2026 001041 YUHAAVIATAM OF, SAN MANUAL NATION ICH17006 ENV SMBMI IGG-DEC ICH17006 ENV SMBMI IGG-DEC
027.8490.6813 28,734.00
Total : 28,734.00
900284771 3/10/2026 001035 DEPARTMENT OF JUSTICE COPS HIRING GRT25 FUND RETURN COPS HIRING GRT25 FUND RETURN
030.8495.9225 625,000.00
Total : 625,000.00
Bank total : 808,669.01 49 Vouchers for bank code : wfb 808,669.01Total vouchers :Vouchers in this report 49
03/17/2026
Voucher List
CITY OF HIGHLAND
1 11:45:22AM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
93295 3/17/2026 002967 AGUILAR, ANGELA MILEAGE REIMB-03/25-03/26 MILEAGE REIMB-03/25-03/26
001.4100.4332 115.57
Total : 115.57
93296 3/17/2026 000014 ALL CITY MANAGEMENT SERVICES CROSSING GUARD SVC 2/15-2/28/26 CROSSING GUARD SVC 2/15-2/28/26
002.8200.4530 3,740.04
Total : 3,740.04
93297 3/17/2026 005771 AMAZON CAPITAL SERVICES 1/4 INCH B8 STAPLES PACK 1/4 INCH B8 STAPLES PACK
042.9510.4200 17.48
OFFICE SUPPLIES
OFFICE SUPPLIES
001.1700.4200 49.61
FS#1:SUPPLIES
FS#1:SUPPLIES
028.2050.4055 11.84
FS#1:SUPPLIES
029.2100.4055 11.83
Total : 90.76
93298 3/17/2026 006389 AMERIFLEX FSA:FLEMING,WIRZ,LUDOLPH FSA:FLEMING 3/8/26
001.1182 100.46
FSA:WIRZ 3/8/26
001.1182 20.00
FSA:LUDOLPH 3/9/26
001.1182 329.00
Total : 449.46
93299 3/17/2026 000774 ARROWHEAD CREDIT UNION-DEPT 91 TRASH GRABBERS
TRASH GRABBERS
027.8490.4349 918.57
TRASH/RECYLE CONTAINER BARCO PRODUCTS
TRASH/RECYLE CONTAINER BARCO PRODUCTS
03/17/2026
Voucher List
CITY OF HIGHLAND
2 11:45:22AM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
93299 3/17/2026 (Continued)000774 ARROWHEAD CREDIT UNION-DEPT 91 027.8490.4349 1,329.26
CHF:AD FOR EAST HIGHLAND RANCH
CHF:AD FOR EAST HIGHLAND RANCH
051.1471 680.00
PUBLIC HEALTH-FOOD HANDLERS TRAINING
PUBLIC HEALTH-FOOD HANDLERS TRAINING
001.6020.4330 110.00
CHF:TABLE/CHAIR RENTAL
CHF:TABLE/CHAIR RENTAL
051.1471 867.64
CHF:STAGE RENTAL
CHF:STAGE RENTAL
051.1471 1,416.69
Total : 5,322.16
93300 3/17/2026 000774 ARROWHEAD CREDIT UNION-DEPT 91 CMCA MEMBERSHIP DUES:MUNOZ CMCA MEMBERSHIP DUES:MUNOZ
001.1200.4310 300.00
I.D.CHECKING GUIDE 2026
I.D.CHECKING GUIDE 2026
001.1200.4200 36.58
CMCA 2026 ANNUAL CONFERENCE:MUNOZ
CMCA 2026 ANNUAL CONFERENCE:MUNOZ
001.1200.4320 750.00
ZOOM MEETING-FEB
ZOOM MEETING-FEB
042.9510.4533 110.00
PS:APPREC EVENT FOOD PURCHASE
PS:APPREC EVENT FOOD PURCHASE
001.6020.4336 105.70
PS:APPREC EVENT FOOD PURCHASE
PS:APPREC EVENT FOOD PURCHASE
001.6020.4336 38.77
PS:APPREC EVENT FOOD PURCHASE
PS:APPREC EVENT FOOD PURCHASE
001.6020.4336 10.85
PS:APPREC EVENT FOOD PURCHASE
03/17/2026
Voucher List
CITY OF HIGHLAND
3 11:45:22AM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
93300 3/17/2026 (Continued)000774 ARROWHEAD CREDIT UNION-DEPT 91 PS:APPREC EVENT FOOD PURCHASE
001.6020.4336 210.86
PS:APPREC EVENT FOOD PURCHASE
PS:APPREC EVENT FOOD PURCHASE
001.6020.4336 149.96
Total : 1,712.72
93301 3/17/2026 005258 ATLAS FORKLIFT TRUST CORP YARD:FORKLIFT CERTIFICATION CORP YARD:FORKLIFT CERTIFICATION
004.8310.4330 550.00
Total : 550.00
93302 3/17/2026 005516 BASE HILL, INC. JANITORIAL SVC-FEB
CITY HALL-FEB
042.9510.4504 1,808.80
CC-FEB
042.9510.4504 360.14
AURANTIA PARK-FEB
001.6000.4504 1,683.73
COMMUNITY PARK-FEB
001.6000.4504 2,759.98
POLICE DEPT-FEB
001.2000.4504 1,250.64
Total : 7,863.29
93303 3/17/2026 006363 BEST CONTRACTING SERVICES, INC PD:ROOF REPAIRS-STORM PREP WORK PD:ROOF REPAIRS-STORM PREP WORK
001.2000.4070 7,820.00
Total : 7,820.00
93304 3/17/2026 006359 BROWN & BIGELOW, INC. VOLUNTEER DINNER GIFT-CAN COOLER
VOLUNTEER DINNER GIFT-CAN COOLER
001.6020.4336 3,286.45
Total : 3,286.45
93305 3/17/2026 002960 BURRTEC WASTE INDUSTRIES INC SOLID WASTE PROG 1/30-2/20/26 SOLID WASTE PROG 1/30-2/20/26
051.1496 103,761.04
03/17/2026
Voucher List
CITY OF HIGHLAND
4 11:45:22AM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
(Continued) Total : 103,761.04 93305 3/17/2026 002960 002960 BURRTEC WASTE INDUSTRIES INC 93306 3/17/2026 004984 CA DEPT OF FISH AND WILDLIFE STR07004A RDA07 ENV-MAR STR07004A RDA07 ENV-MAR
010.3830.6600 2,896.25
Total : 2,896.25
93307 3/17/2026 005926 CALIFORNIA INTERGOVERNMENTAL W/C 10/25-12/25- MORGAN W/C 10/25-12/25- MORGAN
041.9500.4370 1,208.64
CROSS CLAIM-10/25-12/25
041.9500.4390 415.00
Total : 1,623.64
93308 3/17/2026 006099 CHARTER COMMUNICATIONS CITY HALL:TELE/INT-MAR CITY HALL:TELE/INT-MAR
042.9510.4065 1,299.00
Total : 1,299.00
93309 3/17/2026 006099 CHARTER COMMUNICATIONS PD:TELE/INT-MAR PD:TELE/INT-MAR
001.2000.4065 931.55
Total : 931.55
93310 3/17/2026 006099 CHARTER COMMUNICATIONS FS#3:TELE/INT-MAR FS#3:TELE/INT-MAR
028.2050.4065 352.49
FS#3:TELE/INT-MAR
029.2100.4065 352.49
Total : 704.98
93311 3/17/2026 006099 CHARTER COMMUNICATIONS CORP YARD:TELE/INT-MAR CORP YARD:TELE/INT-MAR
004.8310.4060 500.00
Total : 500.00
93312 3/17/2026 006099 CHARTER COMMUNICATIONS FS#1:TELE/INT-MAR FS#1:TELE/INT-MAR
028.2050.4065 231.07
03/17/2026
Voucher List
CITY OF HIGHLAND
5 11:45:22AM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
93312 3/17/2026 (Continued)006099 CHARTER COMMUNICATIONS FS#1:TELE/INT-MAR
029.2100.4065 231.06
Total : 462.13
93313 3/17/2026 006099 CHARTER COMMUNICATIONS FS#2:TELE/INT-MAR FS#2:TELE/INT-MAR
028.2050.4065 174.64
FS#2:TELE/INT-MAR
029.2100.4065 174.62
Total : 349.26
93314 3/17/2026 005553 CLARK PEST CONTROL OF STOCKTON CORP YARD:PEST CONTROL CORP YARD:PEST CONTROL
004.8310.4589 88.00
Total : 88.00
93315 3/17/2026 000213 DAILY JOURNAL CORPORATION ORD NO 4478:NEWSPAPER PUB ORD NO 4478:NEWSPAPER PUB
001.1200.4300 375.20
Total : 375.20
93316 3/17/2026 000085 EAST VALLEY WATER DISTRICT ATHLETIC CTR-FEB
ATHLETIC CTR-FEB
001.6000.4030 448.58
COMMUNITY PK-FEB
COMMUNITY PK-FEB
001.6000.4030 4,273.34
LMD 10-FEB
LMD 10-FEB
012.8500.4030 771.80
OAK CREEK PK-FEB
OAK CREEK PK-FEB
016.8540.4030 1,046.12
LMD 10-FEB
LMD 10-FEB
012.8500.4030 559.48
LMD 34-FEB
03/17/2026
Voucher List
CITY OF HIGHLAND
6 11:45:22AM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
93316 3/17/2026 (Continued)000085 EAST VALLEY WATER DISTRICT LMD 34-FEB
012.8500.4030 105.24
COMMUNITY PK FS-FEB
COMMUNITY PK FS-FEB
001.6000.4030 23.57
COMM CTR- FS-FEB
COMM CTR FS-FEB
001.6000.4030 23.57
STR & STRM DRN #21-FEB
STR & STRM DRN #21-FEB
024.8470.4030 42.22
CORP YARD IRR-FEB
CORP YARD-IRR-FEB
004.8310.4030 232.54
COMM CTR-IRR-FEB
COMM CTR-IRR-FEB
001.6000.4030 337.75
LIBRARY/ELE IRR-FEB
LIBRARY/ELE IRR-FEB
001.6000.4030 218.63
YMCA COMMUNITY PK-FEB
YMCA COMMUNITY PK-FEB
001.6000.4030 221.33
CORP YARD-FEB
CORP YARD-FEB
004.8310.4030 163.83
LIBRARY/ELC-FEB
LIBRARY.ELC-FEB
001.6000.4030 255.83
ATHLETIC CTR FS-FEB
ATHLETIC CTR FS-FEB
001.6000.4030 22.08
CUNNINGHAM PK IRR-FEB
CUNNINGHAM PK IRR-FEB
016.8540.4030 547.94
LMD 30-FEB
LMD 30-FEB
03/17/2026
Voucher List
CITY OF HIGHLAND
7 11:45:22AM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
93316 3/17/2026 (Continued)000085 EAST VALLEY WATER DISTRICT 012.8500.4030 390.59
LIBRARY/ELC FS-
LIBRARY/ELC-FS-FEB
001.6000.4030 25.05
CORP YARD FS-FEB
CORP YARD-FS-FEB
004.8310.4030 27.38
Total : 9,736.87
93317 3/17/2026 000085 EAST VALLEY WATER DISTRICT BOULDER MEDIAN-FEB
BOULDER MEDIAN-FEB
004.8310.4030 129.76
BOULDER MEDIAN-FEB
BOULDER MEDIAN-FEB
004.8310.4030 93.52
LMD 70-FEB
LMD 70-FEB
012.8500.4030 99.56
LMD 68/69-FEB
LMD 68/69-FEB
012.8500.4030 867.19
LMD 70 IRRIGATION-FEB
LMD 70 IRRIGATION-FEB
012.8500.4030 400.77
LMD 79-FEB
LMD 79-FEB
012.8500.4030 128.21
Total : 1,719.01
93318 3/17/2026 000085 EAST VALLEY WATER DISTRICT STATE OF THE CITY ROOM RENTAL
STATE OF THE CITY ROOM RENTAL
001.1000.4336 580.00
Total : 580.00
93319 3/17/2026 005358 FLEET SERVICES INC ME543:LIGHTS ME543:LIGHTS
028.2050.4240 141.27
03/17/2026
Voucher List
CITY OF HIGHLAND
8 11:45:22AM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
93319 3/17/2026 (Continued)005358 FLEET SERVICES INC
ME543:LIGHTS
029.2100.4240 141.27
Total : 282.54
93320 3/17/2026 006392 FLEMING, BIANEY MILEAGE REIMB-MAR
MILEAGE REIMB-MAR
001.1700.4332 7.90
Total : 7.90
93321 3/17/2026 006146 FM THOMAS AIR CONDITIONING YMCA:HVAC REPAIR YMCA:HVAC REPAIR
001.6000.4588 4,085.05
Total : 4,085.05
93322 3/17/2026 000662 HI WAY SAFETY INC CORP YARD:TRAFFIC CONTROL SIGN CORP YARD:TRAFFIC CONTROL SIGN
004.8310.4206 1,217.66
Total : 1,217.66
93323 3/17/2026 001320 HIGHLAND SENIOR CENTER CDBG REIMB-FEB
CDBG REIMB-FEB
006.8400.4348 2,200.00
Total : 2,200.00
93324 3/17/2026 006455 HL HITCHCOCK CONSTRUCTION INC TRA20001 PPE#4 CON GCF-JAN TRA20001 PPE#4 CON GCF-JAN
023.3890.6816 20,503.28
TRA20001 PPE#4 CON RTP-JAN
TRA20001 PPE#4 CON RTP-JAN
030.8495.6816 150,357.36
TRA20001 PPE#4 CON RET GCF-JAN
TRA20001 PPE#4 CON RET GCF-JAN
023.1350 -1,025.16
TRA20001 PPE#4 CON RET RTP-JAN
TRA20001 PPE#4 CON RET RTP-JAN
030.1350 -7,517.87
Total : 162,317.61
03/17/2026
Voucher List
CITY OF HIGHLAND
9 11:45:22AM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
93325 3/17/2026 005671 HOME DEPOT CREDIT SERVICES CORP YARD:SAFETY GEAR HARDHATS CORP YARD:SAFETY GEAR HARDHATS
004.8310.4206 236.99
CORP YARD:HARDHAT COOLING CLOTH
CORP YARD:HARDHAT COOLING CLOTH
004.8310.4206 203.42
LIBRARY:DOOR REPAIR
LIBRARY:DOOR REPAIR
001.6000.4070 38.07
CORP YARD:SAFETY GEAR HARDHAT
CORP YARD:SAFETY GEAR HARDHAT
004.8310.4206 118.49
CORP YARD:SAFETY GEAR HEADLAMPS
CORP YARD:SAFETY GEAR HEADLAMPS
004.8310.4206 640.04
CORP YARD:SAFETY HEARDHATS & HEAD LAMPS
CORP YARD:SAFETY HEARDHATS & HEAD LAMPS
004.8310.4206 586.03
CORP YARD:MEASURING CUPS
CORP YARD:MEASURING CUPS
004.8310.4206 45.48
COMM PK:SNACK BAR MAINT
COMM PK:SNACK BAR MAINT
001.6000.4070 16.76
Total : 1,885.28
93326 3/17/2026 001618 INNOVATIVE FEDERAL STRATEGIES PROFESSIONAL SVC-FEB
PROFESSIONAL SVC-FEB
023.3890.4554 4,250.00
Total : 4,250.00
93327 3/17/2026 000127 K & L HARDWARE BLANKET PURCHASE ORDER FS#1:MISC SUPPLIES
028.2050.4240 86.19
FS#1:MISC SUPPLIES
029.2100.4240 86.19
PD:PATROL SUPPLIES
PD:PATROL SUPPLIES
03/17/2026
Voucher List
CITY OF HIGHLAND
10 11:45:22AM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
93327 3/17/2026 (Continued)000127 K & L HARDWARE
001.2000.4206 127.71
FS#1:LOCK RETURN
FS#1:LOCK RETURN
028.2050.4240 -37.71
FS#1:LOCK RETURN
029.2100.4240 -37.70
FS#2:MISC SUPPLIES
FS#2:MISC SUPPLIES
028.2050.4240 49.18
FS#2:MISC SUPPLIES
029.2100.4240 49.18
CORP YARD:MISC SUPPLIES
CORP YARD:MISC SUPPLIES
004.8310.4206 36.60
CORP YARD:MISC SUPPLIES
CORP YARD:MISC SUPPLIES
004.8310.4206 44.77
CORP YARD:MISC SUPPLIES
CORP YARD:MISC SUPPLIES
004.8310.4206 25.84
Total : 430.25
93328 3/17/2026 005092 LANGUAGE TESTING INTERNATIONAL SPANISH TEST:ARAUS,RODRIGUEZ SPANISH TEST:ARAUS,RODRIGUEZ
001.1600.4235 248.00
Total : 248.00
93329 3/17/2026 002439 MORGAN, MELISSA MILEAGE REIMB-MAR
MILEAGE REIMB-MAR
001.4200.4332 7.98
Total : 7.98
93330 3/17/2026 006469 NAVA, JONAH MILEAGE REIMB-MAR
MILEAGE REIMB-MAR
001.6020.4332 7.25
Total : 7.25
93331 3/17/2026 001439 OFFICE SOLUTIONS 30% RECYCLED PAPER SUPPLY 03/17/2026
Voucher List
CITY OF HIGHLAND
11 11:45:22AM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
93331 3/17/2026 (Continued)001439 OFFICE SOLUTIONS
30% RECYCLED UNIVERSAL COPY PAPER
042.9510.4200 947.00
Total : 947.00
93332 3/17/2026 005762 RAMOS, RYAN MILEAGE REIMB-AUG 2025 MILEAGE REIMB-AUG 2025
001.4200.4332 36.40
MILEAGE REIMB-JAN
MILEAGE REIMB-JAN
001.4200.4332 5.08
Total : 41.48
93333 3/17/2026 005326 RP LANDSCAPE & IRRIGATION FACILITIES/PARKS MAINT-JAN
POLICE STATION LANDSCAPE MAINT-JAN
001.2000.4585 579.00
CITY HALL LANDSCAPING MAINT-JAN
042.9510.4585 579.00
LIBRARY LANDSCAPING MAINT-JAN
001.6000.4585 694.80
YMCA LANDSCAPING MAINT-JAN
001.6000.4585 694.80
CORP YARD LANDSCAPING MAINT-JAN
004.8310.4585 463.20
AURANTIA PK LANDSCAPING MAINT-JAN
001.6000.4585 1,080.41
COMMUNITY PK LANDSCAPING MAINT-JAN
001.6000.4585 4,274.18
CANYON OAK PK LANDSCAPING MAINT-JAN
016.8540.4585 412.25
CUNNINGHAM PK LANDSCAPING MAINT-JAN
016.8540.4585 524.57
SEELEY PK LANDSCAPING MAINT-JAN
016.8540.4585 346.24
OAK CREEK PK LANDSCAPING MAINT-JAN
016.8540.4585 643.84
MEMORIAL PK LANDSCAPING MAINT-JAN
001.6000.4585 463.20
03/17/2026
Voucher List
CITY OF HIGHLAND
12 11:45:22AM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
93333 3/17/2026 (Continued)005326 RP LANDSCAPE & IRRIGATION
BOULDER MEDIAN LANDSCAPING MAINT-JAN
004.8310.4585 2,867.21
LMD LANDSCAPING MAINT-JAN
LMD 00 BASELINE LANDSCAPING MAINT-JAN
012.8500.4585 330.60
LMD 00 YARNELL LANDSCAPING MAINT-JAN
012.8500.4585 202.11
LMD 01 LANDSCAPING MAINT-JAN
012.8500.4585 172.90
LMD 01B LANDSCAPING MAINT-JAN
012.8500.4585 172.90
LMD 02 LANDSCAPING MAINT-JAN
012.8500.4585 797.90
LMD 03A-JAN
012.8500.4585 155.37
LMD 03B-JAN
012.8500.4585 155.37
LMD 04-JAN
012.8500.4585 46.73
LMD 05-JAN
012.8500.4585 97.34
LMD 07-JAN
012.8500.4585 85.27
LMD 08-JAN
012.8500.4585 192.76
LMD 09-JAN
012.8500.4585 1,174.07
LMD 10-JAN
012.8500.4585 2,288.54
LMD 11-JAN
012.8500.4585 547.89
LMD 13-JAN
012.8500.4585 143.69
LMD 15-JAN
012.8500.4585 529.20
LMD 16-JAN
03/17/2026
Voucher List
CITY OF HIGHLAND
13 11:45:22AM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
93333 3/17/2026 (Continued)005326 RP LANDSCAPE & IRRIGATION 012.8500.4585 56.07
LMD 17-JAN
012.8500.4585 711.44
LMD 20 BASELINE-JAN
012.8500.4585 220.79
LMD 20 STREATER-JAN
012.8500.4585 171.72
LMD 21-JAN
012.8500.4585 169.66
LMD 22-JAN
012.8500.4585 202.10
LMD 68-JAN
012.8500.4585 599.29
LMD 69-JAN
012.8500.4585 137.84
LMD 73-JAN
012.8500.4585 313.08
LMD 79-JAN
012.8500.4585 294.12
LMD 24-JAN
012.8500.4585 75.93
LMD 25-JAN
012.8500.4585 213.78
LMD 29-JAN
012.8500.4585 213.78
LMD 30-JAN
012.8500.4585 867.98
LMD 31-JAN
012.8500.4585 575.93
LMD 34-JAN
012.8500.4585 330.60
LMD 35-JAN
012.8500.4585 239.49
LMD 36-JAN
012.8500.4585 353.97
LMD 37-JAN
03/17/2026
Voucher List
CITY OF HIGHLAND
14 11:45:22AM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
93333 3/17/2026 (Continued)005326 RP LANDSCAPE & IRRIGATION 012.8500.4585 435.74
LMD 39-JAN
012.8500.4585 558.40
LMD 43-JAN
012.8500.4585 202.10
LMD 44-JAN
012.8500.4585 2,996.49
LMD 47-JAN
012.8500.4585 232.47
LMD 48-JAN
012.8500.4585 2,445.09
LMD 54-JAN
012.8500.4585 625.00
LMD 55-JAN
012.8500.4585 552.56
LMD 59-JAN
012.8500.4585 68.92
LMD 61-JAN
012.8500.4585 389.01
LMD 63-JAN
012.8500.4585 143.69
LMD 70-JAN
012.8500.4585 669.39
LMD 76-JAN
012.8500.4585 202.10
LMD LANDSCAPING MAINT-FEB
LMD 00 BASELINE LANDSCAPING MAINT-FEB
012.8500.4585 330.60
LMD 00 YARNELL LANDSCAPING MAINT-FEB
012.8500.4585 202.11
LMD 01 LANDSCAPING MAINT-FEB
012.8500.4585 172.90
LMD 01B LANDSCAPING MAINT-FEB
012.8500.4585 172.90
LMD 02 LANDSCAPING MAINT-FEB
012.8500.4585 797.90
03/17/2026
Voucher List
CITY OF HIGHLAND
15 11:45:22AM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
93333 3/17/2026 (Continued)005326 RP LANDSCAPE & IRRIGATION LMD 03A-FEB
012.8500.4585 155.37
LMD 03B-FEB
012.8500.4585 155.37
LMD 04-FEB
012.8500.4585 46.73
LMD 05-FEB
012.8500.4585 97.34
LMD 07-FEB
012.8500.4585 85.27
LMD 08-FEB
012.8500.4585 192.76
LMD 09-FEB
012.8500.4585 1,174.07
LMD 10-FEB
012.8500.4585 2,288.54
LMD 11-FEB
012.8500.4585 547.89
LMD 13-FEB
012.8500.4585 143.69
LMD 15-FEB
012.8500.4585 529.20
LMD 16-FEB
012.8500.4585 56.07
LMD 17-FEB
012.8500.4585 711.44
LMD 20 BASELINE-FEB
012.8500.4585 220.79
LMD 20 STREATER-FEB
012.8500.4585 171.72
LMD 21-FEB
012.8500.4585 169.66
LMD 22-FEB
012.8500.4585 202.10
LMD 24-FEB
012.8500.4585 75.93
03/17/2026
Voucher List
CITY OF HIGHLAND
16 11:45:22AM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
93333 3/17/2026 (Continued)005326 RP LANDSCAPE & IRRIGATION LMD 25-FEB
012.8500.4585 213.78
LMD 29-FEB
012.8500.4585 213.78
LMD 30-FEB
012.8500.4585 867.98
LMD 31-FEB
012.8500.4585 575.93
LMD 34-FEB
012.8500.4585 330.60
LMD 35-FEB
012.8500.4585 239.49
LMD 36-FEB
012.8500.4585 353.97
LMD 37-FEB
012.8500.4585 435.74
LMD 39-FEB
012.8500.4585 558.40
LMD 43-FEB
012.8500.4585 202.10
LMD 44-FEB
012.8500.4585 2,996.49
LMD 47-FEB
012.8500.4585 232.47
LMD 48-FEB
012.8500.4585 2,445.09
LMD 54-FEB
012.8500.4585 625.00
LMD 55-FEB
012.8500.4585 552.56
LMD 61-FEB
012.8500.4585 389.01
LMD 63-FEB
012.8500.4585 143.69
LMD 70-FEB
012.8500.4585 669.39
03/17/2026
Voucher List
CITY OF HIGHLAND
17 11:45:22AM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
93333 3/17/2026 (Continued)005326 RP LANDSCAPE & IRRIGATION LMD 76-FEB
012.8500.4585 202.10
LMD 68-FEB
012.8500.4585 599.29
LMD 69-FEB
012.8500.4585 137.84
LMD 73-FEB
012.8500.4585 313.08
LMD 79-FEB
012.8500.4585 294.12
LMD 59-FEB
012.8500.4585 68.92
FACILITIES/PARKS LANDSCAPE MAINT-FEB
POLICE STATION LANDSCAPE MAINT-FEB
001.2000.4585 579.00
CITY HALL LANDSCAPING MAINT-FEB
042.9510.4585 579.00
LIBRARY LANDSCAPING MAINT-FEB
001.6000.4585 694.80
YMCA LANDSCAPING MAINT-FEB
001.6000.4585 694.80
CORP YARD LANDSCAPING MAINT-FEB
004.8310.4585 463.20
AURANTIA PK LANDSCAPING MAINT-FEB
001.6000.4585 1,080.41
COMMUNITY PK LANDSCAPING MAINT-FEB
001.6000.4585 4,274.18
CANYON OAK PK LANDSCAPING MAINT-FEB
016.8540.4585 412.25
CUNNINGHAM PK LANDSCAPING MAINT-FEB
016.8540.4585 524.57
SEELEY PK LANDSCAPING MAINT-FEB
016.8540.4585 346.24
OAK CREEK PK LANDSCAPING MAINT-FEB
016.8540.4585 643.84
MEMORIAL PK LANDSCAPING MAINT-FEB
03/17/2026
Voucher List
CITY OF HIGHLAND
18 11:45:22AM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
93333 3/17/2026 (Continued)005326 RP LANDSCAPE & IRRIGATION 001.6000.4585 463.20
BOULDER MEDIAN LANDSCAPING MAINT-FEB
004.8310.4585 2,867.21
Total : 71,967.74
93334 3/17/2026 000030 SAN BERNARDINO COUNTY SHERIFFS POLICE SVC-MAR
POLICE SVC-MAR
001.2000.4560 1,252,028.00
Total : 1,252,028.00
93335 3/17/2026 002149 SB CO DEPT OF PUBLIC HEALTH ANIMAL CONTROL 10/25-12/25 ANIMAL CONTROL 10/25-12/25
001.2200.4565 120,793.00
Total : 120,793.00
93336 3/17/2026 000203 SOUTHERN CALIFORNIA EDISON LS3:VARIOUS-FEB LS3:VARIOUS-FEB
013.8510.4011 1,928.77
Total : 1,928.77
93337 3/17/2026 000203 SOUTHERN CALIFORNIA EDISON LMD-VARIOUS-FEB LMD 10-FEB
012.8500.4010 18.19
LMD 22-FEB
012.8500.4010 16.10
LMD 03-FEB
012.8500.4010 15.63
LMD 16-FEB
012.8500.4010 15.82
LMD 20-FEB
012.8500.4010 16.10
LMD 02-FEB
012.8500.4010 16.10
LMD 35-FEB
012.8500.4010 16.10
LMD 01-FEB
012.8500.4010 16.10
03/17/2026
Voucher List
CITY OF HIGHLAND
19 11:45:22AM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
93337 3/17/2026 (Continued)000203 SOUTHERN CALIFORNIA EDISON LMD 31-FEB
012.8500.4010 16.10
LMD 21-FEB
012.8500.4010 16.10
LMD 00-FEB
012.8500.4010 16.10
LMD 15-FEB
012.8500.4010 32.20
LMD 02-FEB
012.8500.4010 32.20
LMD 04-FEB
012.8500.4010 16.10
LMD 07-FEB
012.8500.4010 15.63
LMD 06-FEB
012.8500.4010 15.37
LMD 05-FEB
012.8500.4010 15.82
LMD 11-FEB
012.8500.4010 16.10
LMD 02-FEB
012.8500.4010 16.10
LMD 34-FEB
012.8500.4010 16.10
LMD 36-FEB
012.8500.4010 31.26
LMD 44-FEB
012.8500.4010 16.35
LMD 17-FEB
012.8500.4010 27.38
LMD 47-FEB
012.8500.4010 16.95
LMD 29-FEB
012.8500.4010 16.10
LMD 08-FEB
012.8500.4010 16.10
03/17/2026
Voucher List
CITY OF HIGHLAND
20 11:45:22AM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
93337 3/17/2026 (Continued)000203 SOUTHERN CALIFORNIA EDISON LMD 09-FEB
012.8500.4010 16.10
LMD 68/69-FEB
012.8500.4010 15.63
LMD 20-FEB
012.8500.4010 16.10
LMD 76-FEB
012.8500.4010 15.63
LMD 10-FEB
012.8500.4010 33.50
LMD 30-FEB
012.8500.4010 16.76
LMD 37-FEB
012.8500.4010 16.10
LMD 73-FEB
012.8500.4010 16.50
LMD 48B-FEB
012.8500.4010 16.10
LMD 48C-FEB
012.8500.4010 16.10
LMD 70-FEB
012.8500.4010 15.16
LMD 13-FEB
012.8500.4010 15.63
LMD 55-FEB
012.8500.4010 16.10
Total : 703.61
93338 3/17/2026 006150 SPECTRUM GAS PRODUCTS FS#1-3:OXYGEN REFILL FS#1-3:OXYGEN REFILL
028.2050.4207 50.00
FS#1-3:OXYGEN REFILL
FS#1-3:OXYGEN REFILL
028.2050.4207 258.77
Total : 308.77
93339 3/17/2026 001993 STATE WATER RESOURCE CONTROL SDR17001 ENV DIF 7/1/25-6/30/26 03/17/2026
Voucher List
CITY OF HIGHLAND
21 11:45:22AM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
93339 3/17/2026 (Continued)001993 STATE WATER RESOURCE CONTROL SDR17001 ENV DIF 7/1/25-6/30/26
007.8330.6600 3,540.00
BRG07001 RDA07 PM 7/1/25-6/30/26
BRG07001 RDA07 PM 7/1/25-6/30/26
010.3830.6813 3,540.00
Total : 7,080.00
93340 3/17/2026 006186 TAIT ENVIRONMENTAL SERVICES PD:FUEL TANK ANNUAL TEST2026 PD:FUEL TANK ANNUAL TEST2026
001.2000.4587 1,825.00
Total : 1,825.00
93341 3/17/2026 006278 TIERRAGG INC EXP25003 REFUND
EXP25003 REFUND
001.1320 1,661.00
Total : 1,661.00
93342 3/17/2026 004679 TK ELEVATOR CORPORATION PD:ELEVATOR SERVICE PD:ELEVATOR SERVICE
001.2000.4587 761.78
Total : 761.78
93343 3/17/2026 006072 TRENCH SHORING COMPANY PERMA PATCH
PERMA PATCH
004.8310.4206 2,435.15
Total : 2,435.15
93344 3/17/2026 000086 TYLER TECHNOLOGIES, INC EERP MIGRATION 2/24/26 EERP MIGRATION 2/24/26
007.8330.6070 1,400.00
Total : 1,400.00
93345 3/17/2026 000222 UNDERGROUND SERVICE ALERT MONTHLY DIG FEE-FEB
MONTHLY DIG FEE-FEB
004.8310.4553 1,138.75
REGULATORY FEE-FEB
REGULATORY FEE-FEB
004.8310.4553 289.26
03/17/2026
Voucher List
CITY OF HIGHLAND
22 11:45:22AM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
(Continued) Total : 1,428.01 93345 3/17/2026 000222 000222 UNDERGROUND SERVICE ALERT 93346 3/17/2026 000979 VERIZON WIRELESS CELL PHONES/AIR CARDS-FEB
AIR CARDS-FEB
001.1450.4062 30.02
CELL PHONES-FEB
001.2000.4061 230.22
AIR CARDS-FEB
001.2000.4062 1,094.34
CELL PHONES-FEB
001.6000.4061 76.74
CELL PHONES-FEB
001.6010.4061 38.37
CELL PHONES-FEB
004.8310.4061 191.85
AIR CARDS-FEB
004.8310.4062 20.02
CELL PHONES-FEB
028.2050.4061 115.11
AIR CARDS-FEB
028.2050.4062 404.18
CELL PHONES-FEB
042.9510.4061 984.96
AIR CARDS-FEB
042.9510.4062 372.14
COH BACKUP INTERNET-FEB
042.9510.4065 30.02
Total : 3,587.97
93347 3/17/2026 000233 WAXIE SANITARY SUPPLY PD:JANITORIAL SUPPLIES 40% PACIFIC BLUE ULTRA BIGFOLD TOWELS
001.2000.4055 436.50
PD:JANITORIAL SUPPLIES
001.2000.4055 314.41
Total : 750.91
93348 3/17/2026 006452 WESTERN PUMP,INC PD:FUEL SYSTEM TROUBLESHOOT PD:FUEL SYSTEM TROUBLESHOOT
03/17/2026
Voucher List
CITY OF HIGHLAND
23 11:45:22AM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
93348 3/17/2026 (Continued)006452 WESTERN PUMP,INC
001.2000.4220 377.50
Total : 377.50
93349 3/17/2026 000237 WILLDAN ASSOCIATES BLDG & SAFETY PLAN CHECK-FEB
BLDG & SAFETY PLAN CHECK-FEB
001.4500.4540 3,573.75
BLDG & SAFETY INSP-FEB
BLDG & SAFETY INSP-FEB
001.4500.4540 28,835.00
Total : 32,408.75
93350 3/17/2026 001677 YMCA OF THE EAST VALLEY AFTER SCHOOL PRG-FEB
AFTER SCHOOL PRG-FEB
001.1450.4525 4,130.00
Total : 4,130.00
93351 3/17/2026 006001 YUNEX LLC TS MAINT-JAN
TS MAINT-JAN
004.8310.4580 340.98
BASELINE & REEDY #20199H-INSTL POLE
BASELINE & REEDY #20199H-INSTL POLE
013.8510.4664 1,583.61
GREENSPOT & ALTA VISTA #70325H-INSTL FDN
GREENSPOT & ALTA VISTA #70325H-INSTL
013.8510.4664 8,082.29
6001 VICTORIA PL-STL POLE KD
6001 VICTORIA PL-STL POLE KD
013.8510.4664 1,274.64
CLOVERHILL & HIGHLAND #60057H-STL INSTL
CLOVERHILL & HIGHLAND #60057H-STL INSTL
013.8510.4664 3,547.20
6001 VICTORIA PL-STL POLE INSTL
6001 VICTORIA PL-STL POLE INSTL
013.8510.4664 4,747.20
BASELINE & BUCKEYE-INSTL DECO POLE
BASELINE & BUCKEYE-INSTL DECO POLE
013.8510.4664 2,919.48
03/17/2026
Voucher List
CITY OF HIGHLAND
24 11:45:22AM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
93351 3/17/2026 (Continued)006001 YUNEX LLC
3RD ST W/O ALABAMA S/S-STL INSTL
3RD ST W/O ALABAMA S/S-STL POLE INSTL
013.8510.4664 4,747.20
Total : 27,242.60
Bank total : 1,866,723.94 57 Vouchers for bank code : wfb 1,866,723.94Total vouchers :Vouchers in this report 57
03/17/2026
Voucher List
CITY OF HIGHLAND
1 5:21:03PM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
1137 3/20/2026 006436 PERS-MEDICAL ANTHEM SELECT HMO: PAYMENT ANTHEM SELECT HMO: Payment
001.1150 2,839.92
ANTHEM SELECT HMO: Payment
004.1150 125.14
ANTHEM SELECT HMO: Payment
041.1150 375.43
ANTHEM SELECT HMO: Payment
070.1150 125.17
BLUE SHIELD: Payment
001.1150 1,599.96
BLUE SHIELD: Payment
004.1150 170.52
BLUE SHIELD: Payment
042.1150 1,364.10
KAISER: Payment
001.1150 10,029.79
KAISER: Payment
004.1150 1,705.56
KAISER: Payment
010.1150 96.93
KAISER: Payment
012.1150 290.74
KAISER: Payment
016.1150 290.69
KAISER: Payment
023.1150 290.68
KAISER: Payment
024.1150 19.38
KAISER: Payment
041.1150 426.38
KAISER: Payment
042.1150 436.04
KAISER: Payment
070.1150 174.41
PERS GOLD: Payment
03/17/2026
Voucher List
CITY OF HIGHLAND
2 5:21:03PM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
1137 3/20/2026 (Continued)006436 PERS-MEDICAL
001.1150 1,920.08
PERS GOLD: Payment
004.1150 1,248.04
PERS GOLD: Payment
010.1150 672.02
UNITED HEALTHCARE: Payment
001.1150 3,038.96
UNITED HEALTHCARE: Payment
004.1150 261.22
UNITED HEALTHCARE: Payment
012.1150 217.70
UNITED HEALTHCARE: Payment
016.1150 217.67
UNITED HEALTHCARE: Payment
023.1150 43.54
UNITED HEALTHCARE: Payment
070.1150 226.41
UNITED HEALTHCARE SIG. HARMONY: Payment
001.1150 765.52
RETIRED PREMIUM-APRIL
041.9500.3515 1,800.00
ADMIN FEE - APRIL
001.1450.3511 30.20
BLUE SHIELD POST TX-DP: Payment
042.1150 852.56
Total : 31,654.76
1138 3/20/2026 006400 MISSION SQUARE PLAN SERVICES MISSION SQ DEF COMP 457 TRAD: PAYMENT MISSION SQ DEF COMP 457 TRAD: Payment
001.1170 10,127.61
MISSION SQ DEF COMP 457 TRAD: Payment
004.1170 1,742.85
MISSION SQ DEF COMP 457 TRAD: Payment
010.1170 489.59
MISSION SQ DEF COMP 457 TRAD: Payment
012.1170 28.68
03/17/2026
Voucher List
CITY OF HIGHLAND
3 5:21:03PM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
1138 3/20/2026 (Continued)006400 MISSION SQUARE PLAN SERVICES MISSION SQ DEF COMP 457 TRAD: Payment
016.1170 28.68
MISSION SQ DEF COMP 457 TRAD: Payment
023.1170 25.01
MISSION SQ DEF COMP 457 TRAD: Payment
024.1170 12.92
MISSION SQ DEF COMP 457 TRAD: Payment
041.1170 187.48
MISSION SQ DEF COMP 457 TRAD: Payment
042.1170 447.28
MISSION SQ DEF COMP 457 TRAD: Payment
070.1170 212.51
MISSION SQ DEF COMP 457 ROTH: Payment
001.1170 263.74
MISSION SQ DEF COMP 457 ROTH: Payment
042.1170 46.65
Total : 13,613.00
1139 3/20/2026 000119 INTERNAL REVENUE SERVICE FEDERAL TAXES: PAYMENT SOCIAL SECURITY: Payment
001.1140 720.26
SOCIAL SECURITY: Payment
008.1140 40.84
SOCIAL SECURITY: Payment
042.1140 81.66
MEDICARE: Payment
001.1140 3,924.70
MEDICARE: Payment
004.1140 717.20
MEDICARE: Payment
008.1140 9.54
MEDICARE: Payment
010.1140 216.82
MEDICARE: Payment
012.1140 69.00
MEDICARE: Payment
03/17/2026
Voucher List
CITY OF HIGHLAND
4 5:21:03PM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
1139 3/20/2026 (Continued)000119 INTERNAL REVENUE SERVICE 016.1140 68.96
MEDICARE: Payment
023.1140 47.18
MEDICARE: Payment
024.1140 5.48
MEDICARE: Payment
041.1140 93.24
MEDICARE: Payment
042.1140 561.12
MEDICARE: Payment
070.1140 166.28
FEDERAL TAXES: Payment
001.1120 16,215.90
FEDERAL TAXES: Payment
004.1120 2,581.66
FEDERAL TAXES: Payment
010.1120 877.17
FEDERAL TAXES: Payment
012.1120 269.37
FEDERAL TAXES: Payment
016.1120 269.34
FEDERAL TAXES: Payment
023.1120 171.37
FEDERAL TAXES: Payment
024.1120 16.12
FEDERAL TAXES: Payment
041.1120 360.56
FEDERAL TAXES: Payment
042.1120 2,068.68
FEDERAL TAXES: Payment
070.1120 854.67
Total : 30,407.12
1140 3/20/2026 000004 PUBLIC EMPLOYEE RETIREMENT SYS EPMC: PAYMENT EPMC: Payment
001.1145 542.39
03/17/2026
Voucher List
CITY OF HIGHLAND
5 5:21:03PM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
1140 3/20/2026 (Continued)000004 PUBLIC EMPLOYEE RETIREMENT SYS EPMC: Payment
004.1145 89.20
EPMC: Payment
023.1145 9.96
EPMC: Payment
024.1145 0.79
EPMC: Payment
041.1145 22.61
EPMC: Payment
042.1145 7.84
EPMC: Payment
070.1145 64.48
PERS: Payment
001.1145 19,697.27
PERS: Payment
004.1145 3,746.48
PERS: Payment
010.1145 1,136.69
PERS SURVIVOR: Payment
070.1145 0.71
PERS: Payment
012.1145 320.55
PERS: Payment
016.1145 320.50
PERS: Payment
023.1145 269.42
PERS: Payment
024.1145 26.81
PERS: Payment
041.1145 557.07
PERS: Payment
042.1145 2,475.47
PERS: Payment
070.1145 1,027.27
PERS SURVIVOR: Payment
001.1145 25.47
03/17/2026
Voucher List
CITY OF HIGHLAND
6 5:21:03PM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
1140 3/20/2026 (Continued)000004 PUBLIC EMPLOYEE RETIREMENT SYS PERS SURVIVOR: Payment
004.1145 5.19
PERS SURVIVOR: Payment
010.1145 1.10
PERS SURVIVOR: Payment
012.1145 0.74
PERS SURVIVOR: Payment
016.1145 0.73
PERS SURVIVOR: Payment
023.1145 0.40
PERS SURVIVOR: Payment
024.1145 0.04
PERS SURVIVOR: Payment
041.1145 0.33
PERS SURVIVOR: Payment
042.1145 5.28
Total : 30,354.79
1141 3/20/2026 000001 CALIF STATE EMPLOYMENT STATE TAXES: PAYMENT STATE TAXES: Payment
001.1130 6,807.73
STATE TAXES: Payment
004.1130 1,041.47
STATE TAXES: Payment
010.1130 418.33
STATE TAXES: Payment
012.1130 64.10
STATE TAXES: Payment
016.1130 64.07
STATE TAXES: Payment
023.1130 57.42
STATE TAXES: Payment
024.1130 6.23
STATE TAXES: Payment
041.1130 151.54
STATE TAXES: Payment
03/17/2026
Voucher List
CITY OF HIGHLAND
7 5:21:03PM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
1141 3/20/2026 (Continued)000001 CALIF STATE EMPLOYMENT 042.1130 770.20
STATE TAXES: Payment
070.1130 311.75
Total : 9,692.84
Bank total : 115,722.51 5 Vouchers for bank code : wfb 115,722.51Total vouchers :Vouchers in this report 5
03/24/2026
Voucher List
CITY OF HIGHLAND
1 10:43:00AM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
93352 3/24/2026 005771 AMAZON CAPITAL SERVICES STANDING DESK & DESK STAND
STANDING DESK & DESK STAND
001.1700.4203 268.19
Total : 268.19
93353 3/24/2026 006389 AMERIFLEX FSA:WIRZ/BARRERA
FSA:WIRZ 3/15/26
001.1182 27.44
FSA:BARRERA 3/15/26
001.1182 17.65
Total : 45.09
93354 3/24/2026 001072 AUTO ZONE, INC. FS#3:MISC SUPPLIES FS#3:MISC SUPPLIES
028.2050.4240 25.44
FS#3:MISC SUPPLIES
029.2100.4240 25.43
FS#1:MISC SUPPLIES
FS#1:MISC SUPPLIES
028.2050.4240 50.07
FS#1:MISC SUPPLIES
029.2100.4240 50.06
Total : 151.00
93355 3/24/2026 005391 BOWDEN, JAMES CHF:HISTORICAL DEMOSTRATORS CHF:HISTORICAL DEMOSTRATORS
051.1471 200.00
Total : 200.00
93356 3/24/2026 002339 BRADFORD, PAUL CHF:HISTORIC DEMONSTRATORS CHF:HISTORIC DEMONSTRATORS
051.1471 200.00
Total : 200.00
93357 3/24/2026 005345 CALIFORNIA ASSOCIATION OF CODE WEBINAR:FDN OF WKPLC HAPP-CHAMBERS WEBINAR:FDN OF WKPLC HAPP-CHAMBERS
001.4600.4330 60.00
WEBINAR:OSINT FUNDAMENTALS-CHAMBERS
03/24/2026
Voucher List
CITY OF HIGHLAND
2 10:43:00AM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
93357 3/24/2026 (Continued)005345 CALIFORNIA ASSOCIATION OF CODE WEBINAR:OSINT FUNDAMENTALS-CHAMBERS
001.4600.4330 36.00
Total : 96.00
93358 3/24/2026 006478 CALIFORNIA PIONEER HERITAGE CHF:HISTORIC DEMONSTRATORS CHF:HISTORIC DEMONSTRATORS
051.1471 300.00
Total : 300.00
93359 3/24/2026 006175 CALIFORNIA PPE FS#1-3:TURNOUT ADVANCED CLEANING FS#1-3:TURNOUT ADVANCED CLEANING
029.2100.4204 2,734.50
Total : 2,734.50
93360 3/24/2026 002480 CASC ENGINEERING & CONSULTING WQP24005-FEB WQP24005-FEB
001.3200.4551 770.00
WQP25005-FEB
WQP25005-FEB
001.3200.4551 105.00
FWQ19001-FEB
FWQ19001-FEB
001.3200.4551 303.75
FWQ21006-FEB
FWQ21006-FEB
001.3200.4551 303.75
FWQ24003-FEB
FWQ24003-FEB
001.3200.4551 101.25
FWQ24002-FEB
FWQ24002-FEB
001.3200.4551 101.25
WQP21001-FEB
WQP21001-FEB
001.3200.4551 168.75
FWQ17006-FEB
FWQ17006-FEB
03/24/2026
Voucher List
CITY OF HIGHLAND
3 10:43:00AM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
93360 3/24/2026 (Continued)002480 CASC ENGINEERING & CONSULTING 001.3200.4551 168.75
Total : 2,022.50
93361 3/24/2026 005553 CLARK PEST CONTROL OF STOCKTON FS#1:PEST CONTROL FS#1:PEST CONTROL
028.2050.4589 29.50
FS#1:PEST CONTROL
029.2100.4589 29.50
FS#2:PEST CONTROL
FS#2:PEST CONTROL
028.2050.4589 29.50
FS#2:PEST CONTROL
029.2100.4589 29.50
FS#3:PEST CONTROL
FS#3:PEST CONTROL
028.2050.4589 29.50
FS#3:PEST CONTROL
029.2100.4589 29.50
YMCA:PEST CONTROL
YMCA:PEST CONTROL
001.6000.4589 119.00
CITY HALL:PEST CONTROL
CITY HALL:PEST CONTROL
042.9510.4589 78.00
PD:PEST CONTROL
PD:PEST CONTROL
001.2000.4589 121.00
CORP YARD:PEST CONTROL
CORP YARD:PEST CONTROL
004.8310.4589 92.00
Total : 587.00
93362 3/24/2026 006418 CORODATA SHREDDING,INC. SHREDDING SVC-FEB
SHREDDING SVC-FEB
001.1200.4626 66.25
Total : 66.25
03/24/2026
Voucher List
CITY OF HIGHLAND
4 10:43:00AM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
93363 3/24/2026 001873 CRRA CRRA CONF FEE:RAMOS
CRRA CONF FEE:RAMOS
027.8490.4349 775.00
CRRA CONF FEE:MORGAN
CRRA CONF FEE:MORGAN
027.8490.4349 775.00
Total : 1,550.00
93364 3/24/2026 005394 DATA TICKET, INC. PARKING CITATIONS-FEB
PARKING CITATIONS-FEB
001.1700.4516 208.16
Total : 208.16
93365 3/24/2026 006084 DIAMOND ENVIRONMENTAL SERVICES CHF:PORTABLE TOILETS AND SINKS 2026 CHF:PRTBL TOILETS & SINKS 2026
051.1471 1,201.60
Total : 1,201.60
93366 3/24/2026 003360 DIRECTV PD:SATTELITE CABLE-MAR
PD:SATELLITE CABLE-MAR
001.2000.4065 120.00
Total : 120.00
93367 3/24/2026 000085 EAST VALLEY WATER DISTRICT LMD 17B-MAR LMD 17B-MAR
012.8500.4030 166.50
LMD 11-MAR
LMD 11-MAR
012.8500.4030 176.48
LMD 17D-MAR
LMD 17D-MAR
012.8500.4030 124.58
LMD 25-MAR
LMD 25-MAR
012.8500.4030 184.12
LMD 17-C-MAR
LMD 17-C-MAR
012.8500.4030 87.48
LMD 76-MAR
03/24/2026
Voucher List
CITY OF HIGHLAND
5 10:43:00AM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
93367 3/24/2026 (Continued)000085 EAST VALLEY WATER DISTRICT LMD 76-MAR
012.8500.4030 79.03
LMD 17-A-MAR
LMD 17-A-MAR
012.8500.4030 45.24
LMD 43-MAR
LMD 43-MAR
012.8500.4030 116.24
LMD 55-MAR
LMD 55-MAR
012.8500.4030 388.66
LMD 47-MAR
LMD 47-MAR
012.8500.4030 101.50
SEELEY PK-MAR
SEELEY PK-MAR
016.8540.4030 111.64
LMD 16-MAR
LMD 16-MAR
012.8500.4030 53.94
Total : 1,635.41
93368 3/24/2026 002190 ENGINEERING RESOURCES OF SO CA TRA20001 CE GCF-FEB TRA20001 CE GCF-FEB
023.3890.6816 1,400.95
TRA20001 CE RTP-FEB
TRA20001 CE RTP-FEB
030.8495.6816 10,273.61
Total : 11,674.56
93369 3/24/2026 005567 FIRE APPARATUS SOLUTIONS ME541:PARTS AND REPAIRS ME541:PARTS AND REPAIRS
028.2050.4240 9,306.88
ME541:PARTS AND REPAIRS
029.2100.4240 9,306.87
ME542:REPAIRS
ME542:REPAIRS
03/24/2026
Voucher List
CITY OF HIGHLAND
6 10:43:00AM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
93369 3/24/2026 (Continued)005567 FIRE APPARATUS SOLUTIONS 028.2050.4240 7,077.71
ME542:REPAIRS
029.2100.4240 7,077.70
ME542:PUMP REPAIR
ME542:PUMP REPAIR
028.2050.4240 483.70
ME542:PUMP REPAIR
029.2100.4240 483.69
Total : 33,736.55
93370 3/24/2026 005358 FLEET SERVICES INC ME543:LIGHTS ME543:LIGHTS
028.2050.4240 36.06
ME543:LIGHTS
029.2100.4240 36.06
Total : 72.12
93371 3/24/2026 005018 FLYERS ENERGY, LLC FUEL-FEB
FUEL-FEB
001.2000.4220 4,776.83
FUEL-FEB
001.4200.4220 118.86
FUEL-FEB
001.4600.4220 207.40
FUEL-FEB
001.6000.4220 295.65
FUEL-FEB
004.8310.4220 1,108.81
FUEL-FEB
028.2050.4220 790.78
FUEL-FEB
029.2100.4220 790.78
FUEL-FEB
042.9510.4220 73.92
Total : 8,163.03
93372 3/24/2026 006146 FM THOMAS AIR CONDITIONING LIBRARY:HVAC REPAIR 03/24/2026
Voucher List
CITY OF HIGHLAND
7 10:43:00AM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
93372 3/24/2026 (Continued)006146 FM THOMAS AIR CONDITIONING LIBRARY:HVAC REPAIR
001.6000.4588 2,918.48
Total : 2,918.48
93373 3/24/2026 006362 GEYSER EQUIPMENT, LLC GRAFFITI SPRAYER REPAIR
GRAFFITI SPRAYER REPAIR
001.6010.4245 636.98
Total : 636.98
93374 3/24/2026 006479 GONZALEZ, GRISELDA IVET BP#20260229 REFUND BP#20260229 REFUND
001.1450.7600 105.00
Total : 105.00
93375 3/24/2026 002845 GRAINGER INC FS#3:DOOR LEVER
FS#3:DOOR LEVER
028.2050.4070 178.35
FS#3:DOOR LEVER
029.2100.4070 178.34
Total : 356.69
93376 3/24/2026 003947 HDR ENGINEERING, INC. STR17002 PE CCF(2017)-JAN-NOV 2025 STR17002 PE CCF(2017)-JAN-NOV 2025
027.8490.6550 180,140.50
STR17002 PE CCF(2017)-DEC
STR17002 PE CCF(2017)-DEC
027.8490.6550 9,575.00
Total : 189,715.50
93377 3/24/2026 005290 HIGHLAND MUSIC COMPANY CHF:DJ,MC, & SOUND EQUIP CHF:DJ,MC, & SOUND EQUIP
051.1471 1,700.00
Total : 1,700.00
93378 3/24/2026 002664 INLAND LIGHTING SUPPLIES, INC. COMM PK:LIGHTING SUPPLIES COMM PK:LIGHTING SUPPLIES
001.6000.4070 701.44
03/24/2026
Voucher List
CITY OF HIGHLAND
8 10:43:00AM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
(Continued) Total : 701.44 93378 3/24/2026 002664 002664 INLAND LIGHTING SUPPLIES, INC. 93379 3/24/2026 000127 K & L HARDWARE CORP YARD:MISC SUPPLIES CORP YARD:MISC SUPPLIES
004.8310.4206 25.49
CORP YARD:MISC SUPPLIES
CORP YARD:MISC SUPPLIES
004.8310.4206 66.76
Total : 92.25
93380 3/24/2026 006476 KIWANIS CLUB OF CALIFORNIA'S CHF:BOOTH SPACE REFUND CHF:BOOTH SPACE REFUND
051.1471 50.00
Total : 50.00
93381 3/24/2026 005152 KUHN, KEN CHF:HISTORIC DEMONSTRATORS CHF:HISTORIC DEMONSTRATORS
051.1471 200.00
Total : 200.00
93382 3/24/2026 001104 MAINEZ, LARRY A. CHF:WALKING TOUR CHF:WALKING TOUR FOAMBOARDS
051.1471 66.85
CHF:WALKING TOUR MISC SUPPLIES
051.1471 45.15
Total : 112.00
93383 3/24/2026 006477 MARTINEZ, LORRAINE CHF:HISTORIC DEMONSTRATORS CHF:HISTORIC DEMONSTRATORS
051.1471 290.00
Total : 290.00
93384 3/24/2026 003989 MAXWELL LANDSCAPING SF GRANT PRG:8009 CHURCH ST SF GRANT PRG:8009 CHURCH ST
010.3830.4349 400.00
Total : 400.00
93385 3/24/2026 005503 MELDRUM, CAMILLE CHF:HISTORIC DEMONSTRATORS CHF:HISTORIC DEMONSTRATORS
03/24/2026
Voucher List
CITY OF HIGHLAND
9 10:43:00AM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
93385 3/24/2026 (Continued)005503 MELDRUM, CAMILLE
051.1471 200.00
Total : 200.00
93386 3/24/2026 006463 PETAS CAR CARE VEH#116:MAINT
VEH#116:MAINT
001.6010.4240 132.80
Total : 132.80
93387 3/24/2026 001414 RICHARDS, WATSON & GERSHON GENERAL-JAN
GENERAL-JAN
001.1450.4520 31,020.89
CUP22014-JAN
CUP22014-JAN
001.3200.4520 824.00
WAKELAND-JAN
WAKELAND-JAN
070.7000.4520 515.00
CODE ENFORCEMENT CASE-SUGAR CREEK
CODE ENFORCEMENT CASE-SUGAR CREEK
001.4600.4520 41.20
CODE ENFORCEMENT CASE#9971-JAN
CODE ENFORCEMENT CASE#9971-JAN
001.4600.4520 61.80
CODE ENFORCEMENT GEN-JAN
CODE ENFORCEMENT GEN-JAN
001.4600.4520 696.58
CODE ENFORCEMENT CASE#11765-JAN
CODE ENFORCEMENT CASE#11765-JAN
001.4600.4520 221.00
CODE ENFORCEMENT CASE#9971-JAN
CODE ENFORCEMENT CASE#9971-JAN
001.4600.4520 44.20
PERSONNEL & LABOR RELATIONS-JAN
PERSONNEL & LABOR RELATIONS-JAN
001.1450.4520 113.20
CODE ENFORCEMENT CASE#9085-JAN
CODE ENFORCEMENT CASE#9085-JAN
03/24/2026
Voucher List
CITY OF HIGHLAND
10 10:43:00AM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
93387 3/24/2026 (Continued)001414 RICHARDS, WATSON & GERSHON 001.4600.4520 2,346.05
CODE ENFORCEMENT CASE#9971-JAN
CODE ENFORCEMENT CASE#9971-JAN
001.4600.4520 28.80
CODE ENFORCEMENT CASE#9971-JAN
CODE ENFORCEMENT CASE#9971-JAN
001.4600.4520 2,099.50
CODE ENFORCEMENT CASE#9971-JAN
CODE ENFORCEMENT CASE#9971-JAN
001.4600.4520 122.50
Total : 38,134.72
93388 3/24/2026 005154 RIPPLE-YATES, ELEANOR CHF:HISTORIC DEMONSTRATORS CHF:HISTORIC DEMONSTRATORS
051.1471 200.00
Total : 200.00
93389 3/24/2026 000030 SAN BERNARDINO COUNTY SHERIFFS PERSONNEL CREDITS 10/2025-12/2025 PERSONNEL CREDITS 10/2025-12/2025
001.2000.4555 -173,246.40
GENERAL SVCS EXP 10/2025-12/2025
GENERAL SVCS EXP 10/2025-12/2025
001.2000.4560 54,121.33
OVERTIME 10/2025-12/2025
OVERTIME 10/2025-12/2025
001.2000.4555 98,055.96
JAG 24 10/25-12/25
JAG 24 10/25-12/25
026.8480.4560 14,762.48
OVERTIME 10/2025-12/2025
OVERTIME 10/2025-12/2025
001.2000.4555 838.80
O/T HIGHLAND CHAMBER RUN
O/T HIGHLAND CHAMBER RUN
001.2000.4555 5,628.24
O/T ST.ADELAIDE FESTIVAL
O/T ST.ADELAIDE FESTIVAL
03/24/2026
Voucher List
CITY OF HIGHLAND
11 10:43:00AM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
93389 3/24/2026 (Continued)000030 SAN BERNARDINO COUNTY SHERIFFS 001.2000.4555 2,306.70
O/T IMMANUEL BAPTIST HARVEST FESTIVAL
O/T IMMANUEL BAPTIST HARVEST FESTIVAL
001.2000.4555 5,489.10
2 ADDT'L MDC(PER SCHEDULE A)
2 ADDT'L MDC(PER SCHEDULE A)
001.2000.4560 783.07
CAL ID 25-26
CAL ID 25-26
001.2000.4564 65,697.68
Total : 74,436.96
93390 3/24/2026 001848 SB CO ASSESSORS OFFICE PARCEL MAP REVISIONS-FEB
PARCEL MAP REVISIONS-FEB
001.4100.4310 4.00
Total : 4.00
93391 3/24/2026 005731 SITEONE LANDSCAPE SUPPLY, LLC ROW:WEED CONTROL ROW:WEED CONTROL
004.8310.4206 1,484.76
ROW:WEED CONTROL
ROW:WEED CONTROL
004.8310.4206 92.21
ROW:WEED CONTROL
ROW:WEED CONTROL
004.8310.4206 922.33
LMD10:IRRIG REPAIR
LMD10:IRRIG REPAIR
012.8500.4206 196.45
Total : 2,695.75
93392 3/24/2026 000203 SOUTHERN CALIFORNIA EDISON LS3 8017 1/2 DEL ROSA DR-MAR LS3 8017 1/2 DEL ROSA DR-MAR
013.8510.4011 85.78
Total : 85.78
93393 3/24/2026 004920 TKE ENGINEERING STI21002 MISC PERMITS/INSP-NOV STI21002 MISC PERMITS/INSP-NOV
03/24/2026
Voucher List
CITY OF HIGHLAND
12 10:43:00AM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
93393 3/24/2026 (Continued)004920 TKE ENGINEERING
001.3200.4551 452.00
PGI25006 MISC PERMITS/INSP-NOV
PGI25006 MISC PERMITS/INSP-NOV
001.3200.4551 3,051.00
PGI24005 MISC PERMITS/INSP-NOV
PGI24005 MISC PERMITS/INSP-NOV
001.3200.4551 169.50
PGI24010 MISC PERMITS/INSP-NOV
PGI24010 MISC PERMITS/INSP-NOV
001.3200.4551 169.50
EXE25004 MISC PERMITS/INSP-NOV
EXE25004 MISC PERMITS/INSP-NOV
001.3200.4551 169.50
EXP25001 MISC PERMITS/INSP-NOV
EXP25001 MISC PERMITS/INSP-NOV
001.3200.4551 678.00
PGI25004 MISC PERMITS/INSP-NOV
PGI25004 MISC PERMITS/INSP-NOV
001.3200.4551 621.50
STI25003 MISC PERMITS/INSP-NOV
STI25003 MISC PERMITS/INSP-NOV
001.3200.4551 3,898.50
EXP25003 MISC PERMITS/INSP-NOV
EXP25003 MISC PERMITS/INSP-NOV
001.3200.4551 169.50
RGI24004 MISC PERMITS/INSP-NOV
RGI24004 MISC PERMITS/INSP-NOV
001.3200.4551 339.00
PGI24009 MISC PERMITS/INSP-NOV
PGI24009 MISC PERMITS/INSP-NOV
001.3200.4551 339.00
PWI25001 MISC PERMITS/INSP-NOV
PWI25001 MISC PERMITS/INSP-NOV
001.3200.4551 282.50
EPA25035 MISC PERMITS/INSP-DEC
EPA25035 MISC PERMITS/INSP-DEC
001.3200.4551 169.50
03/24/2026
Voucher List
CITY OF HIGHLAND
13 10:43:00AM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
93393 3/24/2026 (Continued)004920 TKE ENGINEERING
BRG07001 RDA07 NP-DEC
BRG07001 RDA07 NP-DEC
010.3830.6813 226.00
AT&T MISC PERMITS/INSP FIXED FEE-DEC
AT&T MISC PERMITS/INSP FIXED FEE-DEC
001.3200.4551 395.50
SCG MISC PERMITS/INSP FIXED FEE-DEC
SCG MISC PERMITS/INSP FIXED FEE-DEC
001.3200.4551 1,808.00
SCE MISC PERMITS/INSP FIXED FEE-DEC
SCE MISC PERMITS/INSP FIXED FEE-DEC
001.3200.4551 678.00
SPECTRUM MISC PERMITS/FIXED FEE-DEC
SPECTRUM MISC PERMITS/FIXED FEE-DEC
001.3200.4551 169.50
SBCFCD(ELDER CK)MISC PERMITS NO FEE-DEC
SBCFCD(ELDER CK)MISC PERMITS NO FEE-DEC
001.3200.4551 621.50
EPA25124(ELDER CK)MISC PERMITS/FIXED FEE
EPA25124(ELDER CK)MISC PERMITS/FIXED
001.3200.4551 226.00
Total : 14,633.50
93394 3/24/2026 000465 TOM DODSON & ASSOCIATES STR17002 PE CCF(2017)-FEB STR17002 PE CCF(2017)-FEB
027.8490.6550 907.54
Total : 907.54
93395 3/24/2026 004413 TWISTED IMAGES INK CHF:CUSTOM PVC SIGN TWO SIDED PRINT CHF:CUSTOM PVC SIGN TWO SIDED PRINT
051.1471 193.95
Total : 193.95
93396 3/24/2026 000233 WAXIE SANITARY SUPPLY CITY HALL:100% RECYCLED SUPPLIES CITY HALL:100% RCYCLD SEAT COVERS
042.9510.4055 40.03
CITY HALL:100% RCYCLD ROLL TOWELS
03/24/2026
Voucher List
CITY OF HIGHLAND
14 10:43:00AM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
93396 3/24/2026 (Continued)000233 WAXIE SANITARY SUPPLY 042.9510.4055 359.97
CITY HALL:100% RCYCLD BATH TOWELS
042.9510.4055 350.08
COMM PK & AURANTIA PK:100% RECYCLED BATH
100% RECYCLED BATH TISSUE
001.6000.4055 400.38
COMM PK & AURANTIA PK:SUPPLIES
001.6000.4055 583.89
Total : 1,734.35
93397 3/24/2026 003535 WEST COAST ARBORISTS, INC. CITY WIDE TREE MAINT-FEB
CITY WIDE TREE MAINT-FEB
004.8310.4680 4,500.45
Total : 4,500.45
93398 3/24/2026 004357 WESTERN ANTIQUE POWER ASSOC CHF:HISTORIC DEMONSTRATORS CHF:HISTORIC DEMONSTRATORS
051.1471 300.00
Total : 300.00
93399 3/24/2026 005824 WESTERN EXTRICATION SPECIALIST ME542:HSGP24 HOLMATRO NG PCT14 COMBI-TOO ME542:HSGP24 HOLMATRO NG PCT14
030.8495.4203 16,322.00
ME542:COMBI-TOOL
028.2050.4203 764.54
ME542:COMBI-TOOL
029.2100.4203 764.53
Total : 17,851.07
93400 3/24/2026 000237 WILLDAN ASSOCIATES CODE ENFORCEMENT-FEB
CODE ENFORCEMENT-FEB
001.4600.4538 12,000.00
STR22002 CE MSRI-OCT
STR22002 CE MSRI-OCT
017.8350.6550 146.00
STR22002 CE MSRI-DEC
STR22002 CE MSRI-DEC
03/24/2026
Voucher List
CITY OF HIGHLAND
15 10:43:00AM
Page:
Bank code : wfb
Voucher Date Vendor Description/Account Amount
93400 3/24/2026 (Continued)000237 WILLDAN ASSOCIATES
017.8350.6550 1,167.00
Total : 13,313.00
93401 3/24/2026 001677 YMCA OF THE EAST VALLEY MONTHLY REIMB-JAN 26 MONTHLY REIMB-JAN 26
001.6000.4526 45,417.00
MONTHLY REIM-FEB 26
MONTHLY REIM-FEB 26
001.6000.4526 40,049.00
Total : 85,466.00
Bank total : 517,100.17 50 Vouchers for bank code : wfb 517,100.17Total vouchers :Vouchers in this report 50
Staff Report
to the City Council
Agenda
Item
No.6.
Date: April 14, 2026
From: Carlos Zamano, City Manager
Reviewed By: Alondra Muñoz, City Clerk
Prepared By: Alondra Muñoz, City Clerk
Subject: Claim Considerations
Recommendation:
George Hills recommends the City Council reject the claims.
Fiscal Impact:
None.
Public Notice:
The agenda for this item was posted at the three locations per Resolution No. 2011-047 and on the City’s website.
Background:
The following claims were received by the City Clerk's Office on the corresponding dates below. They were then sent to the City's claim adjuster, George Hills Company, who is recommending the claims be rejected.
Claimant Date Received
Christine Marquez 1/20/2026
Michael Marcos Reyes 3/16/2026
Richard Kelley 3/30/2026
Attachments:
1. Claim - Christine Marquez
2. Claim - Michael Marcos Reyes
3. Claim - Richard Kelley
Attachment 1
Attachment 2
April 6, 2026
Alondra Munoz
City of Highland
RE: Client: City of Highland
Claim Number: GHC0095006
Date of Loss: 12/07/2025
Claimant: Michael Reyes
Dear Ms. Munoz:
We have reviewed the above captioned claims and request that you take the action indicated below:
• Please issue a standard rejection to commence the statute of limitations.
Please provide us with a copy of the notice once sent.
Should you have any questions, please feel free to contact the undersigned.
Kindest Regards,
George Hills Company, Inc.
Dana Calkins
Dana Calkins
Sr. Claims Adjuster
Direct Dial: (916) 333-0575
Email: [email protected]
Attachment 3
PO Box 120 Rocklin CA, 95677 1
April 7, 2026
Alondra Munoz
City of Highland
RE: Client: City of Highland
Claim Number: GHC0095580
Date of Loss: March 27, 2026
Claimant: Richard Kelley
Dear Ms. Munoz:
We have reviewed the above captioned claims and request that you take the action indicated below:
• Please issue a standard rejection to the claimant – Draft notice of rejection and proof of service provided.
• Please send a letter of explanation – Draft letter of explanation provided.
Please provide us with a copy of the notices sent.
Should you have any questions, please feel free to contact the undersigned.
Kindest Regards,
George Hills Company
Alan R. Dialon
Senior Claims Adjuster
916-860-1986
[email protected]
Staff Report
to the City Council
Agenda
Item
No.7.
Date: April 14, 2026
From: Carlos Zamano, City Manager
Reviewed By: Maricela Marroquin, City Attorney
Prepared By: Alondra Muñoz, City Clerk
Subject: Second Reading of Ordinance No. 479 Amending Highland Municipal Code Section 3.08.080 Relating to Monetary Settlement Authority for Tort Liability Claims
Recommendation:
Conduct a second reading and adopt Ordinance No. 479 amending subsections B, C, and D of Section 3.08.080 of the Highland Municipal Code to Revise Monetary Settlement Thresholds for Tort Liability Claims.
Fiscal Impact:
None.
Public Notice:
The agenda for this item was posted at the three locations per Resolution No. 2011-047 and on the City’s website.
Background:
On March 10, 2026, the City Council held a public hearing for the subject Municipal Code amendment and no modifications were made. Therefore, staff recommends that City Council conduct a second reading of the Ordinance and adopt as submitted.
Attachments:
1. Ordinance No. 479
ORDINANCE NO. 479
AN ORDINANCE OF THE CITY COUNCIL OF THE CITY OF HIGHLAND, CALIFORNIA, AMENDING SECTION 3.08.080 OF THE HIGHLAND MUNICIPAL
CODE RELATING TO MONETARY SETTLEMENT AUTHORITY FOR TORT
LIABILITY CLAIMS
WHEREAS, Ordinance No. 174 established procedures for the processing and settlement of claims against the City; and
WHEREAS, those provisions are now codified in Section 3.08.080 of the Highland Municipal Code; and
WHEREAS, the City Council desires to update only the monetary settlement thresholds for tort liability claims while leaving all other provisions unchanged; and
WHEREAS, the City Council desires to update the monetary settlement authority thresholds for tort liability claims while maintaining existing claim presentation and rejection procedures; and
WHEREAS, on January 28, 2026, the Finance/Personnel Subcommittee reviewed the claim settlement authority and recommended revisions to the settlement thresholds.
NOW, THEREFORE, the City Council of the City of Highland does ordain as follows
Section 1. Code Amendment. Subsections B, C and D of Section 3.08.080 (Authority to settle claims, or shut down city operations in an emergency) of Chapter 3.08 (Claims Against the City) of Title 3 (Revenue and Finance) of the Highland Municipal Code is hereby amended to read as follows, with all other provisions of Section 3.08.080 remaining changed:
A. The City Manager is authorized to allow, deny, compromise or settle any tort liability claim or action that is filed against the city, its officers or employees, provided that:
1. As to payment, the amount to be paid pursuant to such allowance, compromise or settlement does not exceed Five Thousand Dollars ($5,000).
2. The claim or action is not subject to the terms of an insurance policy wherein the insurer is granted the authority to allow, deny, compromise or settle claims or action within the scope of such policy.
B. The Finance/Personnel Subcommittee of the City Council, is authorized to approve settlement agreements resolving tort liability claims or actions against the City in an amount greater than Five Thousand Dollars ($5,000.00) but that do not exceed Twenty Thousand Dollars ($20,000). The City Manager is authorized to execute settlement agreements of claims or actions in this amount after receiving approval from the Finance/Personnel Subcommittee.
C. The City Council is authorized to approve and execute settlement agreements resolving tort liability claims or actions against the City in an amount greater than Twenty Thousand Dollars ($20,000).
Section 2. Severability. If any section, subsection, subdivision, paragraph, sentence, clause or phrase of this ordinance or its application to any person or circumstance, is for any reason held to be invalid or unenforceable by a court of competent jurisdiction, such invalidity or unenforceability shall not affect the validity or enforceability of the remaining sections, subsections, subdivisions, paragraphs, sentences, clauses or phrases of this ordinance, or its application to any other person or circumstance. The City Council declares that it would have adopted each section, subsection, subdivision, paragraph, sentence, clause, phrase hereof, irrespective of the fact that any one or more sections, subsections, subdivisions, paragraphs, sentences, clauses or phrases hereof be declared invalid or unenforceable.
Section 3. Certification and Publication. The City Clerk shall certify the passage of this Ordinance and shall cause same to be published pursuant to state law within fifteen (15) days after its passage, and this ordinance shall become effective the later of thirty (30) days after its passage.
PASSED, APPROVED, AND ADOPTED this 14th day of April, 2026.
Jimmy Saldana
Mayor Pro Tem
ATTEST:
Alondra Munoz, CMC
City Clerk
APPROVED AS TO FORM:
_______________________________________
Maricela Marroquin
City Attorney
Staff Report
to the City Council
Agenda
Item
No.8.
Date: April 14, 2026
From: Carlos Zamano, City Manager
Reviewed By: Maricela Marroquin, City Attorney
Prepared By: Alondra Muñoz, City Clerk
Subject: Second Reading of Ordinance No. 480 Amending Highland Municipal Code Section 2.15.035 to Incorporate SB 827 Financial and Fiscal Training Requirements and Expanded Ethics Training Obligations
Recommendation:
Conduct a second reading and adopt Ordinance No. 480 amending Section 2.15.035 of the Highland Municipal Code to:
1. Incorporate fiscal and financial oversight training requirements mandated by SB 827 for covered local agency officials; and
2. Update and expand ethics training requirements to reflect current State law.
Fiscal Impact:
None.
Public Notice:
The agenda for this item was posted at the three locations per Resolution No. 2011-047 and on the City’s website.
Background:
On March 10, 2026, the City Council held a public hearing for the subject Municipal Code amendment and no modifications were made. Therefore, staff recommends that City Council conduct a second reading of the subject Ordinance and adopt as submitted.
Attachments:
1. Ordinance No. 480
ORDINANCE NO. 480
AN ORDINANCE OF THE CITY COUNCIL OF THE CITY OF HIGHLAND, CALIFORNIA, AMENDING SECTION 2.15.035 (MEMBERSHIP – COMMISSIONER RESPONSIBILITIES) OF CHAPTER 2.15 (GENERAL PROVISIONS APPLICABLE TO COMMISSIONS, BOARDS, AND COMMITTEES) OF TITLE 2 (ADMINISTRATION
AND PERSONNEL) OF THE MUNICIPAL CODE TO INCLUDE REQUIRED
FINANCIAL TRAINING AND EXPANDED ETHICS TRAINING
THE CITY COUNCIL OF THE CITY OF HIGHLAND DOES ORDAIN AS FOLLOWS:
Section 1. Purpose and Intent. The City Council has established a number of commissions, boards and committees (collectively referred to herein as “commissions”) which receive information, investigate, review and make decisions and recommendations regarding many areas of the City’s business. The City Council desires to ensure compliance with applicable State law training and disclosure requirements, including ethics training pursuant to AB 1234 and financial and fiscal training pursuant to SB 827.
Section 2. Amendment of Section 2.15.035. Section 2.15.035 (Membership – Commissioner Responsibilities) of Chapter 2.15 (General Provisions Applicable to Commissions, Boards and Committees) of Title 2 (Administration and Personnel) of the Highland Municipal Code is hereby amended in its entirety to read as follows:
“2.15.035 Membership - Commissioner Responsibilities.
A. Ethics Training, Fiscal and Financial Training, and Form 700 Filings.
1. Monitoring of Compliance.
The City Clerk’s Office shall monitor compliance with State and City Form 700 (Statement of Economic Interests), AB 1234 ethics training, and SB 827 financial and fiscal training requirements.
2. Ethics Training Requirement (AB 1234).
All local elected officials, governing body members, department heads, and administrative officers shall complete an ethics training course consisting of not less than two (2) hours of instruction within the first six (6) months of appointment and, thereafter, shall complete at least two (2) hours of ethics training every two (2) years, as required by State law.
3. Fiscal and Financial Training Requirement (SB 827).
All local agency officials required to file a Statement of Economic Interests pursuant to Government Code Section 87200 et seq. or the City’s conflict-of- interest code shall complete financial and fiscal training within the first six (6) months of assuming office and at least once every two (2) years thereafter, consistent with State law requirements.
4. Form 700 Filing Requirement.
All officials designated in the City’s conflict-of-interest code or otherwise required by State law to file a Statement of Economic Interests shall file a Form 700 no later
than thirty (30) days after assuming office, within thirty (30) days of leaving office, and annually thereafter while serving.”
Section 3. Severability. If any section, subsection, subdivision, paragraph, sentence, clause or phrase of this ordinance or its application to any person or circumstance, is for any reason held to be invalid or unenforceable by a court of competent jurisdiction, such invalidity or unenforceability shall not affect the validity or enforceability of the remaining sections, subsections, subdivisions, paragraphs, sentences, clauses or phrases of this ordinance, or its application to any other person or circumstance. The City Council declares that it would have adopted each section, subsection, subdivision, paragraph, sentence, clause, phrase hereof, irrespective of the fact that any one or more sections, subsections, subdivisions, paragraphs, sentences, clauses or phrases hereof be declared invalid or unenforceable.
Section 4. Certification and Publication. The City Clerk shall certify the passage of this Ordinance and shall cause same to be published pursuant to state law within fifteen (15) days after its passage, and this ordinance shall become effective the later of thirty (30) days after its passage.
PASSED, APPROVED, AND ADOPTED this 14th day of April, 2026.
Jimmy Saldana
Mayor Pro Tem
ATTEST:
Alondra Munoz, CMC
City Clerk
APPROVED AS TO FORM:
_______________________________________
Maricela Marroquin
City Attorney
Staff Report
to the City Council
Agenda
Item
No.9.
Date: April 14, 2026
From: Carlos Zamano, City Manager
Reviewed By: Tish Nava-Cruz, Director of Administrative Services/City Treasurer Prepared By: Tish Nava-Cruz, Director of Administrative Services/City Treasurer Subject: Second Reading of Ordinance No. 481, an Amendment to Title 5, Chapter 5.04, Section 5.04.160 of the City of Highland Municipal Code (Business License)
Recommendation:
1. Conduct a second reading and subsequently adopt Ordinance No. 481 amending Section 5.04.160 (License Fee-Payment Due Dates) of the Highland Municipal Code amending the term and collection of the fee for new business licenses; and
2. Making a finding of exemption under the California Environmental Quality Act.
Fiscal Impact:
None.
Public Notice:
The agenda for this item was posted at the three locations per Resolution No. 2011-047 and on the City’s website.
Background:
The City previously adopted an ordinance establishing a uniform business license period of January 1 through December 31 for all licenses. As part of that transition, a proration schedule was created to align existing licenses with the new renewal cycle. At that time, proration was also applied to new business licenses. However, this was an oversight. Regardless of when a new business applies, the administrative workload required of staff is the same.
The proposed ordinance amends the municipal code to clarify that new business license applications will not be prorated. New businesses will pay the full license fee upon application and will thereafter renew on the standard January 1 through December 31 schedule, consistent with all other business licenses. In addition, the City’s current fee study no longer includes daily, weekly, or monthly license fees, so the proposed ordinance removes references to these types of license fees.
This item was reviewed on February 17, 2026, by the Finance/Personnel Subcommittee, and they recommended that the Ordinance be adopted by City Council. The Ordinance was introduced and had the first reading by City Council on March 10, 2026. Staff reccomends the City Council conduct the second reading and adopt the Ordinance as submitted.
Attachments:
1. Proposed Ordinance
ORDINANCE NO. XXXX
AN ORDINANCE OF THE CITY COUNCIL OF THE CITY OF
HIGHLAND, CALIFORNIA, AMENDING SECTION 5.04.160 (LICENSE FEE - PAYMENT DUE DATES) OF CHAPTER 5.04 (BUSINESS
LICENSES GENERALLY) OF TITLE 5 (BUSINESS LICENSES AND
REGULATIONS) OF THE HIGHLAND MUNICIPAL CODE
AMENDING THE TERM AND COLLECTION OF THE FEE FOR NEW
BUSINESS LICENSES AND MAKING A FINDING OF EXEMPTION
UNDER THE CALIFORNIA ENVIRONMENTAL QUALITY ACT
WHEREAS, the City of Highland (“City”) requires all persons who conduct any business in the City to obtain a business license and pay the appropriate license fee; and
WHEREAS, business licenses must be renewed, and appropriate license fees must be paid, annually; and
WHEREAS, the City’s current fee study does not include licenses fees for periods of time less than one year; and
WHEREAS, City staff resources used to process business licenses are the same regardless of the time of the year a business applies for a new business license; and
WHEREAS, the City desires to update its business license fee requirements to be consistent with the City’s current fee study and to accurately reflect the consistent cost of processing business license applications throughout the year.
THE CITY COUNCIL OF THE CITY OF HIGHLAND DOES ORDAIN AS FOLLOWS:
Section 1. Recitals. The City Council hereby finds that all of the facts set forth in the Recitals above are true and correct.
Section 2. The City Council hereby amends Section 5.04.160 (License fee- Payment due dates) of Chapter 5.04 (Business Licenses Generally) of Title 5 (Business Licenses and Regulations) of the Highland Municipal Code in its entirety to read as follows:
“5.04.160 License fee - Payment due dates.
A. Annual Fees for Existing Business. For existing businesses, annual business license fees set forth in this Chapter shall be due and payable to the city on January 1 of each year. All licenses, unless otherwise provided in this chapter, shall be issued for an annual period.
B. Annual Fees for New Businesses. Annual business license fees for new businesses shall be due and payable on the date the business is established. New businesses must pay the full annual fee for the first year the new business is established regardless of the date the business is established. Thereafter, fees shall be due and payable on January 1 of each year.”
Section 3. Environmental Review. The City Council finds that this Ordinance is not subject to the California Environmental Quality Act (“CEQA”). The adoption of this ordinance is not a project within the meaning of the CEQA Guidelines Section 15378(b)(5) and 15061(b)(3) as it has no potential for physical effects on the environment because it is an organizational or administrative activity of the City that involves amending the fees for payment of business license fees. Pursuant to CEQA Guidelines Section 15378(b)(5), organizational or administrative activities of governments that will not result in any physical changes in the environment, is not defined as a “project” under CEQA. Therefore, approval of the fees and/or charges is not a “project” for purposes of CEQA, pursuant to CEQA Guidelines Section 15378(b)(5); and, even if considered a “project” under CEQA, is exempt from CEQA review pursuant to CEQA Guidelines Section 15061(b)(3) because it can be seen with certainty that there is no possibility that approval of the fees and/or charges may have a significant effect on the environment.
Section 4. Severability. Should any section, subsection, paragraph, sentence, clause, or phrase of this ordinance be declared unconstitutional or invalid for any reason, such declaration shall not affect the validity of the remaining portions of this ordinance.
The City Council hereby declares that it would have passed this and each section, subsection, phrase or clause thereof irrespective of the fact that any one or more sections, subsections, phrase or clauses be declared unconstitutional on their face or as applied.
Section 5. Effective Date. This Ordinance shall be effective thirty (30) days after its adoption by the City Council of the City of Highland.
Section 6. Publication. The City Clerk is hereby ordered and directed to certify the passage of this Ordinance by the City Council of the City of Highland, California and cause the same to be published in accordance with State law.
Section 7. Actions to effectuate. The City Manager is hereby authorized and directed to take other actions on behalf of City, which are not expressly and specifically reserved for the City Council, to implement and effectuate this ordinance.
The Ordinance was introduced at a regular meeting of the City Council on the _____ day of ___________, 2026, and adopted at a regular meeting of the Council held on the _____ day of __________, 2026, by the following vote:
AYES:
NOES:
ABSENT:
ABSTAIN:
APPROVED AND ADOPTED this _____ day of __________, 2026.
_________________________________
Penny Lilburn
Mayor
ATTEST:
___________________________
Alondra Muñoz
City Clerk
Staff Report
to the City Council
Agenda
Item
No.10.
Date: April 14, 2026
From: Carlos Zamano, City Manager
Reviewed By: Octavio Duran, Public Works Director/City Engineer Prepared By: Chastity Scott , Engineering Technician I Subject: TDA Article 3 Grant Claim Resolution for the Boulder Avenue & Webster Street School Area Sidewalk Gap Closure Project (SWK26001)
Recommendation:
1. Adopt Resolution No. 2026-___ authorizing the submittal of periodic claims to the San Bernardino County Transportation Authority (SBCTA) for Transportation Development Act (TDA) Article 3 funds in the amount of $357,700 for the Boulder Ave. & Webster St.
School Area Sidewalk Gap Closure Project (SWK26001);
2. Authorize the Public Works Director/City Engineer to execute the claim documents;
3. Adopt Resolution No. 2026- ___ approving the Amended Measure I Five-Year Capital Improvement Program (Fiscal Years 2025/2026 through 2029/2030);
4. Approve a budget adjustment for the use of $357,700 in TDA Article 3 Funds (Expenditure Acct #005.8320.6550, Revenue Acct# 005.8320.7205); and
5. Approve a budget adjustment to use up to $372,300 from the Measure I fund balance (Acct# 017-2100) to be expended from the Traffic Improvements Account (Acct # 017- 8350-6550) for the Project.
Fiscal Impact:
The City of Highland was awarded $357,700 in TDA Article 3 funds for the Boulder Ave. & Webster St. School Area Sidewalk Gap Closure Project through SBCTA’s competitive Call for Projects process. TDA Article 3 funds are provided on a reimbursement basis, requiring the City to initially fund eligible project costs and submit reimbursement requests to SBCTA. The grant has a local match requirement of 51% and $372,300 in Measure I funds will be used to meet this obligation.
Public Notice:
The agenda for this item was posted at the three locations per Resolution No. 2011-047 and on the City’s website.
Background:
The Transportation Development Act (TDA) of 1971 provides funding for transportation improvements, including pedestrian and bicycle facilities. The San Bernardino County Transportation Authority (SBCTA) administers TDA funds locally and distributes them to eligible agencies through an annual allocation and competitive Call for Projects process.
Through this program, the City of Highland was awarded $357,700 in TDA Article 3 grant funding for the Boulder Sidewalk Gap Closure Project with a local match of $372,300 (51%).
The project will construct approximately 850 linear feet of new sidewalk along the east side of Boulder Avenue from approximately 300 feet south of Eucalyptus Avenue to Webster Street, and approximately 700 linear feet of new sidewalk along the west side of Webster Street from approximately 250 feet south of Eucalyptus Avenue to Boulder Avenue. These improvements will close existing gaps in the pedestrian network and improve safety and accessibility along Boulder Avenue near Highland Grove Elementary School and Beattie Middle School, while providing better walking access for nearby residents and connections to surrounding neighborhoods and commercial areas.
TDA Article 3 funds are provided on a reimbursement basis, requiring the City to submit claims and reimbursement requests to SBCTA. Prior to submitting these claims, City Council authorization is required, and SBCTA requires the designation of an authorized representative to submit reimbursement requests. Upon execution of this contract, staff will seek proposals from the City's on-call engineering consultants for completion of project plans, specifications and estimate (PS&E). The target construction date is Spring 2027.
Attachments:
1. Project Location Map
2. TDA Article 3 Resolution
3. Measure I CIP Amendment Resolution
Untitled Map
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Costco
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Highland Dental Group and Orthodontics
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RESOLUTION NO. 2026 - ___
A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF HIGHLAND, CALIFORNIA, AUTHORIZING SUBMITTAL OF A CLAIM TO THE SAN BERNARDINO COUNTY TRANSPORTATION AUTHORITY FOR TRANSPORTATION DEVELOPMENT ACT ARTICLE 3 FUNDS FOR THE BOULDER AVE & WEBSTER ST SCHOOL AREA SIDEWALK GAP CLOSURE PROJECT.
WHEREAS, the Mills-Alquist-Deddeh Act (SB 325) was enacted by the California Legislature to improve existing public transportation services and encourage regional transportation coordination. Known as the Transportation Development Act (TDA) of 1971, this law provides funding to be allocated to transit and non-transit related purposes that comply with regional transportation plans; and
WHEREAS, TDA provides two funding sources, the Local Transportation Fund (LTF) and State Transit Assistance fund (STA); and
WHEREAS, LTF is derived from a ¼ cent of the general sales tax collected statewide and apportioned by population to areas within the county; and
WHEREAS, STA is derived from the statewide sales tax on diesel fuel, plus an additional vehicle registration fee authorized under Senate Bill 1, referred to as the State of Good Repair, and both are apportioned by the State Controller’s Office 50% by population and 50% by transit operator revenues; and
WHEREAS, the San Bernardino County Transportation Authority (SBCTA) authorizes funding for a wide variety of transportation programs in San Bernardino County, including planning and program activities, pedestrian and bicycle facilities, community transit services, public transportation, and bus and rail projects to local transportation agencies through annual apportionment and allocation processes, and approves payments periodically throughout year; and
WHEREAS, SBCTA awarded City of Highland TDA Article 3 grant funds in the amount of $357,700.00 for development of the Boulder Ave & Webster St School Area Sidewalk Gap Closure Project within the City of Highland jurisdiction through a competitive “Call for Projects”; and WHEREAS, TDA Article 3 grant funds are provided on a reimbursement basis; and
WHEREAS, SBCTA requires City of Highland to submit a claim and request(s) for reimbursement; and
WHEREAS, submittal of the claim for TDA Article 3 funds must be first authorized by the City Council ; and
WHEREAS, the Boulder Ave & Webster St School Area Sidewalk Gap Closure Project award is over $200,000, and is eligible for progress reimbursement, or under, and eligible for Reimbursement at project completion; and
WHEREAS, SBCTA requires the designation of individuals authorized to certify Project completion; and
WHEREAS, the Public Works Director/City Engineer, or their designee, is authorized to certify project completion, and
NOW, THEREFORE, BE IT RESOLVED that the City Council of Highland authorizes submittal of a claim and request for reimbursement(s) for TDA Article 3 funds for the Boulder Ave & Webster St School Area Sidewalk Gap Closure Project in the amount of $357,700.00 and that the Public Works Director/City Engineer is authorized to certify project completion.
The City Clerk shall certify the adoption of this Resolution and shall cause the same to be published or posted in the manner prescribed by law.
PASSED AND ADOPTED at a meeting of the Council of the City Highland held on this 14th day of April 2026.
_______________________
Penny Lilburn
Mayor
ATTEST:
_______________________
Alondra Muñoz
City Clerk
ATTACHMENT 3
RESOLUTION NO. 2026 -
RESOLUTION OF THE CITY OF HIGHLAND, STATE OF CALIFORNIA,
APPROVING AMENDED MEASURE I FIVE-YEAR CAPITAL
IMPROVEMENT PLAN FOR FY2025/2026 THROUGH FY2029/2030
WHEREAS, San Bernardino County voters approved passage of Measure I in November 2004, authorizing the San Bernardino County Transportation Authority to impose a one-half of one percent retail transactions and use tax applicable in the incorporated and unincorporated territory of the County of San Bernardino; and
WHEREAS, revenue from the tax can only be used for transportation improvement and traffic management programs authorized in the Expenditure Plans set forth in Ordinance No. 04-01 of the Authority; and
WHEREAS, the Strategic Plan requires each local jurisdiction applying for revenue from the Local Street Program to annually adopt and update a Five- Year Capital Improvement Plan; and
WHEREAS, SBCTA allows local jurisdictions the opportunity to amend the annually adopted Measure I Five-Year Local Street Capital Improvement Program.
NOW, THEREFORE, BE IT RESOLVED by the City Council of the City of Highland, State of California, heareby amends the Measure I Five-Year Capital Improvement Plan, attached to this resolution as Exhibit A, is hereby adopted.
PASSED AND ADOPTED at a meeting of the Council of the City of Highland held on April 12, 2026.
_____________________
Penny Lilburn
Mayor
ATTEST:
_____________________
Alondra Muñoz
City Clerk
Staff Report
to the City Council
Agenda
Item
No.11.
Date: April 14, 2026
From: Carlos Zamano, City Manager
Reviewed By: Octavio Duran, Public Works Director/City Engineer Jim Richardson, Public Works Manager
Prepared By: Chastity Scott , Engineering Technician I Subject: Bid Award - Bid No. 2026-03, “Tree Trimming and Arborist Services" Agreement
(SB 1439 Campaign Contributions and Conflicts of Interest - Government Code Section 84308 is applicable)
Recommendation:
1. Award the on-call contract for Bid No. 2026-03, “Tree Trimming and Arborist Services Agreement” to the lowest responsive bidder, West Coast Arborist, Inc.; and
2. Authorize the City Manager to execute up to four, one-year extensions to the agreement.
Fiscal Impact:
The Tree Trimming and Arborist Services Agreement will be paid for with budgeted funds from Gas Tax, Facilities, Parks, Park Maintenance Districts, Landscape Maintenance Districts, and Street and Storm Drain accounts as approved in the City's Adopted Budget.
Public Notice:
The agenda for this item was posted at the three locations per Resolution No. 2011-047 and on the City’s website.
Background:
The City of Highland is responsible for tree trimming and arborist services in the public right of way. On February 26, 2026, the City of Highland issued a public bid invitation for the on-call Tree Trimming and Arborist Services Agreement. The Tree Trimming and Arborist Services Agreement is based on itemized bid items and quantities established for bidding purposes.
The contract also includes an item for responding to emergency work in the event of an incident involving downed trees or limbs during off hours. The actual work performed under this contract will be as directed by the City based on the City's needs and available budget.
On February 26, 2026, eight (8) formal bids were received in response to the City's public notice inviting bids for the Tree Trimming and Arborist Services Agreement. The bid results are as follows:
Bidder Total Bid
West Coast Arborist, Inc. $58,851.00
Tree Pros, Inc. $64,128.00
United Tree & Environmental Management $64,413.00
United Pacific Services, Inc. $66,197.00
Mariposa Tree Management, Inc. $85,076.00
Community Tree Service, LLC $112,810.00
Rancho Tree Service $171,962.25
Innovative Tree Company* $53,914.00*
*Non-responsive bid
The lowest bid received was from Innovative Tree Company based on sample quantities provided, however, the bid was determined to be non-responsive due to the contractor’s failure to meet traffic control licensure requirements outlined in Bid No. 2026-03 Specifications.
Specifically, bidders were required to either have, or subcontract with a subcontractor that has, a C-31 license to provide traffic control, or possess another license that allows them to provide C-31 services. The bidder did not possess a license meeting said requirements and did not submit subcontractor information with their bid, therefore the bid was deemed non-responsive.
The lowest responsive bid received is from West Coast Arborist, Inc. (WCA) and staff confirmed all required bid documents were received. WCA currently provides these services for the City and has a history of good performance. If awarded a new contract the City will have the option of extending the term of the contract for 4 additional one-year periods. Staff recommends the CIty Council award the contract.
Attachments:
None
Staff Report
to the City Council
Agenda
Item
No.12.
Date: April 14, 2026
From: Carlos Zamano, City Manager
Reviewed By: Carlos Zamano, City Manager
Prepared By: Tish Nava-Cruz, Director of Administrative Services/City Treasurer Subject: Contract Change Order and Contingency Authorization - Financial Management Software Upgrade (Work Program HP+)
Recommendation:
The Finance/Personnel Subcommittee recommends the City Council:
1. Approve a contract change order with Tyler Technologies for additional implementation services related to the Financial Management Software upgrade to Enterprise (Munis); and
2. Authorize a 10% contingency on the revised implementation contract amount to address unforeseen necessary system configuration and integration modifications identified during implementation with change orders to be signed by the City Manager.
Fiscal Impact:
During the FY 2025–2027 budget cycle, City Council previously approved a one-time implementation cost of $245,363 and an ongoing annual recurring cost of $84,525.
Implementation costs are funded through General Fund Technology Reserves and Development Impact Fee (DIF) Technology Funds, as this upgrade was anticipated as part of the City’s long-term technology planning. The requested contract change order will increase the one-time implementation cost by $7,149. Staff is requesting authorization for a 10% contingency calculated on the revised implementation total to address additional configuration or integration needs that may arise during implementation. Contingency funds, if utilized, would be drawn from existing technology reserves and staff will bring forward a budget adjustment at fiscal year-end if necessary to formally appropriate any additional expenditures.
Public Notice:
The agenda for this item was posted at the three locations per Resolution No. 2011-047 and on the City’s website.
Background:
This item was presented to the City Council as a 2023–2024 Work Program item and received an HP+ rating. The City’s current Financial Management Software, Tyler Technologies Eden Inforum Gold, will become obsolete on March 1, 2027. Tyler Technologies extended an offer to migrate to its Enterprise (Munis) platform at no relicensing cost to the City.
To lock in the implementation and conversion start date of July 1, 2025, the City executed a contract with Tyler Technologies. The anticipated go-live date remains July 1, 2027. The City Attorney, Risk Management JPA (CIRA), and Staff previously reviewed and approved the agreement.
Now that the City is actively engaged in the upgrade and implementation process, additional needs have been identified to ensure the Enterprise (Munis) system properly integrates with the City’s current operational workflows and interfacing systems.
While the base implementation contract contemplated standard configuration and conversion services, further refinement is necessary to align the system with departmental processes, reporting expectations, and system integrations that were not fully identifiable prior to deeper implementation analysis.
The requested contract change order reflects one such necessary adjustment identified during implementation. These modifications are operationally critical to ensure the system performs as intended and meets the City’s financial management, reporting, and internal control requirements.
Additionally, staff is requesting authorization for a 10% contingency on the revised implementation amount. Due to the complexity of enterprise software conversions, it is common for additional configuration adjustments or workflow refinements to arise during the implementation process.
The contingency will:
• Allow Staff to address minor but necessary system adjustments efficiently; • Avoid delays in implementation timelines; and
• Maintain the July 1, 2027 go-live target.
Staff proposes that if contingency funds are utilized, a budget adjustment will be brought forward at fiscal year-end, if necessary, to formally appropriate any additional funds expended.
The Finance Personnel Subcommittee reviewed this item on March 23, 2026 and recommends approval.
Attachments:
1. Current Tyler Technologies Contract
2. Tyler Technologies Contract Change Order
Attachment 1
Current Tyler Technologies Contract
tyler
technologies
SOFTWARE AS A SERVICE AGREEMENT
This Software as a Service Agreement(" Agreement") is made between Tyler Technologies, Inc. (" Tyler") and the City of Highland (" City" or" Client").
WHEREAS, Client selected Tyler to provide certain products and services set forth in the Investment Summary, includingprovidingClientwith accessto Tyler's proprietarysoftwareproducts,andTyler desiresto providesuchproductsandservicesunderthe terms of this Agreement; WHEREAS, Client is a member of Sourcewell (formerly known as National Joint Powers Alliance) Sourcewell") under member number 97402.
WHEREAS,Tylerparticipatedinthe competitivebidprocessin responseto SourcewellRFP#090320by submitting a proposal,on whichSourcewellawardedTylera Sourcewellcontract, numbered090320-TTI hereinafter, the" Sourcewell Contract");
WHEREAS, documentation of the Sourcewell competitive bid process, aswell asTyler' s contract with and pricing information for Sourcewell is available at https:// sourcewell- mn. gov/ cooperative- purchasing(; and
WHEREAS, Clientdesiresto purchaseoff the SourcewellContractto procureEnterpriseResource PlanningsoftwarefunctionalityfromTyler,whichTyleragreesto deliverpursuantto theSourcewell Contract and under the terms and conditions set forth below; NOWTHEREFORE, in considerationof the foregoingandof the mutualcovenantsandpromisessetforth in this Agreement, Tyler and Client agree as follows:
SECTION A— DEFINITIONS
Agreement" means this Software as a Service Agreement.
BusinessTravelPolicy" meansourbusinesstravelpolicy. AcopyofourcurrentBusinessTravel Policy is attached as Schedule 1 to Exhibit B.
Client" means City of Highland, California.
Data" meansyour datanecessaryto utilizethe TylerSoftware.
DataStorageCapacity"meansthe contractedamount of storagecapacityfor your Data identified in the Investment Summary.
Defect" means a failure of the Tyler Software to substantially conform to the functional descriptionssetforth in ourwritten proposalto you, or their functionalequivalent. Future functionalitymaybeupdated, modified,orotherwiseenhancedthroughourmaintenanceand support services, andthe governingfunctional descriptionsfor suchfuture functionalitywill be setforth in our then-current Documentation. Fora periodof three (3) yearsfrom the Effective Date, if a new release of the Tyler Software included within scope as of the Effective Date removesfunctionalitythatwasprovidedto youaspartoftheoriginalimplementation,wewill 1 providealternativemeansfor performingthe samefunction, at no additionalcostto you beyond payment of the annual SaaSFees.
Defined Users" means the number of users that are authorized to use the SaaS Services. The Defined Usersfor the Agreement are as identified in the Investment Summary. If Exhibit A contains Enterprise Permitting& Licensing labeled software, defined users mean the maximum number of named users that are authorized to use the Enterprise Permitting& Licensing labeled modules as indicated in the Investment Summary.
Developer" meansa third partywho ownsthe intellectualproperty rightsto ThirdParty Software.
Documentation" means any online or written documentation related to the use or functionality of the TylerSoftwarethat we provideor otherwisemakeavailableto you, including instructions, user guides, manuals and other training or self-help documentation.
Effective Date" means the date by which both your and our authorized representatives have signed the Agreement.
Force Majeure" means an event beyond the reasonable control of you or us, including, without limitation, governmentalaction,war, riot or civilcommotion,fire, naturaldisaster, or anyother cause that could not with reasonable diligence be foreseen or prevented by you or us.
Investment Summary" means the agreed upon cost proposal for the products and services attached as Exhibit A.
Invoicingand PaymentPolicy" meansthe invoicingandpaymentpolicy. A copyof our current Invoicing and Payment Policy is attached as Exhibit B.
OrderForm" meansanorderingdocumentthat includesa quote or investmentsummaryand specifyingthe itemsto be providedbyTylerto Client, includinganyaddendaandsupplements thereto.
SaaS Fees" means the fees for the SaaS Services identified in the Investment Summary.
SaaS Services" means software as a service consisting of system administration, system management, and system monitoring activities that Tyler performs for the Tyler Software, and includes the right to accessand use the Tyler Software, receive maintenance and support on the TylerSoftware, includingDowntimeresolutionunderthe terms of the SLA,andDatastorageand archiving. SaaSServicesdo not includesupportof anoperatingsystemor hardware,support outside of our normal business hours, or training, consulting or other professional services.
SLA" means the service level agreement. A copy of our current SLAis attached hereto as Exhibit C.
Statement of Work" means the industry standard implementation plan describing how our professionalserviceswill beprovidedto implementtheTylerSoftware, andoutliningyourand our roles and responsibilities in connection with that implementation. The Statement of Work is attached as Exhibit E.
Support Call Process" means the support call process applicable to all of our customers who have licensed the Tyler Software. A copy of our current Support Call Processis attached as Schedule 1 to Exhibit C.
Third PartyHardware" meansthe third party hardware, if any, identified in the Investment Summary.
Third Party Products" means the Third Party Software and Third Party Hardware.
Third PartySaaSServices" meanssoftwareasa serviceprovidedby athird party, if any, identified in the Investment Summary.
Third PartyServices" meansthe third partyservices, if any, identified in the Investment Summary.
tyler
2 Third Party Software" means the third party software, if any, identified in the Investment Summary.
Third PartyTerms" means, if any,the enduserlicenseagreement(s)or similarterms for the Third PartyProductsor other parties' productsor services, asapplicable, andattachedor indicated at Exhibit D.
Tyler" means Tyler Technologies, Inc., a Delaware corporation.
Tyler Software" means our proprietary software, including any integrations, custom modifications, and/ or other related interfaces identified in the Investment Summary and licensed by us to you through this Agreement.
we"," us"," our" and similar terms mean Tyler.
you"," your" and similar terms mean Client.
SECTION B— SAAS SERVICES
1. Rights Granted.
1.1 We grantto you the non-exclusive, non-assignablelimited rightto usethe SaaSServicessolely for your internal businesspurposesfor the numberof DefinedUsersonly. TheTylerSoftware will be made available to you according to the terms of the SLA. You acknowledge that we have no deliveryobligationsandwe will not shipcopiesof the TylerSoftwareaspart of the SaaS Services. You may use the SaaSServices to accessupdates and enhancements to the Tyler Software, as further described in Section C( 9). The foregoing notwithstanding, to the extent we havesoldyou perpetuallicensesfor TylerSoftware, if andlistedin the InvestmentSummary,for which you arereceivingSaaSServices,your rightsto usesuchTylerSoftwareare perpetual, subject to the terms and conditions of this Agreement including, without limitation, Section B( 4). We will make any such software available to you for download.
2. SaaSFees. Youagreeto payusthe SaaSFees. Thoseamountsare payablein accordancewith our InvoicingandPaymentPolicy. TheSaaSFeesarebasedon the numberof DefinedUsersandamount of Data Storage Capacity. You may add additional users or additional data storage capacity on the terms set forth in Section H(1). In the event you regularly and/ or meaningfully exceed the Defined Usersor DataStorageCapacity,we reservethe right to chargeyou additionalfees, perthe terms set forth in this Agreement, commensurate with the overage( s).
3. Ownership.
3.1 We retain all ownership and intellectual property rights to the SaaSServices,the Tyler Software, andanythingdevelopedbyusunderthis Agreement. Youdo not acquireunderthis Agreement any licenseto usethe TylerSoftwarein excessof the scopeand/or duration of the SaaSServices.
3.2 The Documentation is licensed to you and may be used and copied by your employees for internal, non- commercial reference purposes only.
3. 3 You retain all ownership and intellectual property rights to the Data. You expressly recognize that except to the extent necessaryto carry out our obligations contained in this Agreement, we do not create or endorse any Data used in connection with the SaaSServices. In the event Client givesTylerwritten noticeof a "litigation hold" or requestunderthe CaliforniaPublicRecords 3 Act, then as to all Data identified in such notice or request, Tyler shall, at no additional cost to Client, isolate and preserve all such Data pending receipt of further direction from the Client.
Upon reasonable advance notice, Tyler shall promptly make all Data available to you in the format of the database or other such format as may be mutually agreed upon, provided through Tyler' s FTP server or such other secure method reasonably selected by Tyler. Such Data will be provided at no additional cost.
4. Restrictions.Youmaynot: (a) makethe TylerSoftwareor Documentationresultingfrom the SaaS Services available in any manner to any third party for use in the third party' s businessoperations; b) modify, makederivativeworksof, disassemble, reversecompile, or reverseengineeranypart of the SaaS Services; ( c) access or use the SaaS Services in order to build or support, and/ or assist a third party in buildingor supporting, productsor servicescompetitiveto us;or( d) license,sell, rent, lease,transfer, assign, distribute, display, host, outsource, disclose, permit timesharing or service bureau use, or otherwise commercially exploit or make the SaaSServices,Tyler Software, or Documentation available to any third party other than as expressly permitted by this Agreement.
5. Software Warranty. We warrant that the Tyler Software will perform without Defects during the term of this Agreement. If the Tyler Software does not perform aswarranted, we will use all reasonable efforts, consistent with industry standards, to cure the Defect in accordance with the maintenance and support process set forth in Section C(9), below, the SLAand our then current Support Call Process.
6. SaaS Services.
6.1 Our SaaSServices are audited at least yearly in accordance with the AICPA's Statement on Standards for Attestation Engagements (" SSAE") No. 21. We have attained, and will maintain, SOC1 and SOC2 compliance, or its equivalent, for so long as you are timely paying for SaaS Services. The scope of audit coverage varies for some Tyler Software solutions. Upon execution of a mutually agreeable Non- Disclosure Agreement(" NDA"), we will provide you with a summaryof our compliancereport(s)or its equivalent. Everyyearthereafter,for solongasthe NDA is in effect and in which you make a written request, we will provide that same information. If our SaaSServices are provided using a 3rd party data center, we will provide available compliance reports for that data center.
6.2 You will be hosted on shared hardware in a Tyler data center or in a third- party data center within the United States.. In either event, databases containing your Data shall be dedicated to you and inaccessible to our other customers.
6.3 Our Tyler data centers have fully- redundant telecommunications access,electrical power, and the required hardware to provide accessto the Tyler Software in the event of a disaster or component failure. In the event of a data center failure, we reserve the right to employ our disaster recovery plan for resumption of the SaaSServices. In that event, we commit to a Recovery Point Objective (" RPO") of 24 hours and a Recovery Time Objective(" RTO") of 24 hours. RPO represents the maximum duration of time between the most recent recoverable copy of your hosted Data and subsequent data center failure. RTOrepresents the maximum duration of time following data center failure within which your accessto the Tyler Software must be restored.
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4 6.4 We conductannualpenetrationtestingof eitherthe productionnetwork and/or web applicationto beperformed. We will maintainindustrystandardintrusiondetectionand preventionsystemsto monitormaliciousactivityinthenetworkandto logandblockanysuch activity. Wewill provideyou with a written or electronicrecordof the actionstaken byusin the eventthat anyunauthorizedaccessto yourdatabase(s) is detectedasa resultof our security protocols. Wewill undertakean additionalsecurityaudit, onterms andtiming to bemutually agreedto bythe parties, at your written request. Youmaynot attempt to bypassor subvert securityrestrictionsin the SaaSServicesor environmentsrelatedto the TylerSoftware.
Unauthorizedattemptsto accessfiles, passwordsor other confidentialinformation, and unauthorizedvulnerabilityand penetrationtest scanningof our network andsystems(hostedor otherwise) is prohibited without the prior written approvalof our ITSecurityOfficer.
6.5 Wetest our disasterrecoveryplanon an annualbasis. Ourstandardtest is not client-specific.
Shouldyou requesta client-specificdisasterrecoverytest, we will work with youto schedule andexecutesucha test on a mutuallyagreeableschedule. At your written request,wewill providetestresultsto youwithinacommerciallyreasonabletimeframeafterreceiptofthe request.
6.6 Wewill beresponsiblefor importing back-upandverifyingthat you canlog-in. Youwill be responsible for running reports and testing critical processesto verify the returned Data.
6.7 WeprovidesecureDatatransmissionpathsbetweeneachof yourworkstationsandourservers.
6.8 Tylerdatacentersare accessibleonly by authorizedpersonnelwith a unique keyentry.Allother visitors to Tyler data centers must be signed in and accompanied by authorized personnel.
Entryattemptsto thedatacenterareregularlyauditedbyinternalstaffandexternalauditorsto ensure no unauthorized access.
Where applicable with respect to our applications that take or process card payment data, we are responsiblefor the securityof cardholderdatathat we possess, includingfunctionsrelating to storing, processing,andtransmitting of the cardholderdataand affirm that, asof the EffectiveDate,we complywith applicablerequirementsto beconsideredPCIDSScompliantand haveperformedthe necessarystepsto validatecompliancewith the PCIDSS.We agreeto supplythe current statusof our PCIDSScomplianceprogramin the form of an official Attestation of Compliance, which can be found at https:// www. tylertech. com/ about- us/compliance, and in the event of any change in our status, will comply with applicable notice requirements. In the event of any confirmed unauthorized accessto or breach of your Data, Tyler will follow the California Data Breach Notification law, and any other applicable state or federal law and make commercially reasonable efforts to cooperate with you and assist in your compliance with any applicable state or federal law.
7. License RightsTerminate Upon Migration. When Tyler makes Tyler Software identified in the Investment Summary( the" Evergreen Modules") and licensed pursuant to this Agreement available to the Clientfor usein live production,the licenseto the Tylersoftwarelisted in ExhibitA,Schedule 1( hereafter, " Migration Modules") terminates, as do Tyler' s maintenance, support, and/ or update obligations for such software.
SECTION C— PROFESSIONAL SERVICES
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5 1. Professional Services.We will provide you the various implementation- related services itemized in the Investment Summary and described in the Statement of Work. 2, Professional ServicesFees. You agree to pay us the professional services fees in the amounts set forth in the InvestmentSummary. Thoseamountsare payablein accordancewith our Invoicingand PaymentPolicy. Youacknowledgethat the feesstated in the InvestmentSummaryaregood-faith estimates of the amount of time and materials required for your implementation. We will bill you the actual fees incurred based on the in-scope services provided to you. Any discrepancies in the total values set forth in the Investment Summary will be resolved by multiplying the applicable hourly rate by the quoted hours.
3. Additional Services. The Investment Summary contains, and the Statement of Work describes, the scope of services and related costs (including programming and/ or interface estimates) required for the projectbasedonourunderstandingof thespecificationsyousupplied. Ifadditionalworkis required, or if youuseor requestadditionalservices, wewill provideyouwith an addendumor changeorder, asapplicable, outlining the costsfor the additionalwork. Thepricequotesin the addendum or change order will be valid for thirty( 30) days from the date of the quote.
4. Cancellation. If you cancelserviceslessthan four( 4) weeksinadvance(other than for Force Majeure or breachbyus),you will be liablefor all (a) dailyfeesassociatedwith cancelled professionalservicesif weareunableto reassignourpersonneland(b)anynon-refundabletravel expenses already incurred by us on your behalf. We will make all reasonable efforts to reassign personnelin the eventyou cancelwithin four( 4)weeksof scheduledcommitments.
S. Services Warranty. We will perform the services in a professional, workmanlike manner, consistent with industrystandards. Inthe eventwe provideservicesthat do not conformto this warranty,we will re-perform suchservicesat noadditional costto you.
6. Site Accessand Requirements. At no cost to us, you agree to provide us with full and free accessto yourpersonnel,facilities, andequipmentasmaybereasonablynecessaryfor usto provide implementation services, subject to any reasonable security protocols or other written policies provided to us.
7 Background Checks. For at least the past twelve( 12) years, all of our employees have undergone criminal backgroundchecksprior to hire.All employeessignour confidentialityagreementand security policies.
8. Client Assistance. You acknowledge that the implementation of the Tyler Software is a cooperative processrequiringthe time and resourcesof your personnel. Youagreeto useall reasonableefforts to cooperate with and assist us as may be reasonably required to meet the agreed upon project deadlines and other milestones for implementation. This cooperation includes at least working with us to schedule the implementation- related services outlined in this Agreement. We will not be liable for failure to meet any deadlines and milestones when such failure is due to Force Majeure or to the failure byyour personnelto providesuchcooperationandassistance (either throughaction or omission).
9. Maintenance and Support. For so long as you timely pay your SaaSFeesaccording to the Invoicing tyler
6 andPaymentPolicy,then in additionto the terms setforth in the SLAandthe SupportCallProcess, we will:
9.1 perform our maintenanceandsupportobligationsin a professional,good,andworkmanlike manner, consistent with industry standards, to resolve Defects in the Tyler Software ( subject to any applicable release life cycle policy);
9.2 provide support during our established support hours;
9.3 maintain personnelthat aresufficientlytrainedto befamiliar with the TylerSoftwareandThird Party Software, if any, in order to provide maintenance and support services;
9.4 makeavailableto you all releasesto the TylerSoftware (includingupdatesandenhancements) that we makegenerallyavailablewithout additionalchargeto customerswho havea maintenance and support agreement in effect; and
9.5 provide non-Defectresolutionsupportof prior releasesof the TylerSoftwarein accordancewith any applicable release life cycle policy.
We will use all reasonable efforts to perform support services remotely. Currently, we use a third- partysecureunattendedconnectivitytool calledBomgar, aswell asGotoAssistby Citrix. Therefore, you agreeto maintaina high-speedinternet connectioncapableof connectingusto your PCsand server( s). You agree to provide us with a login account and local administrative privileges aswe may reasonably require to perform remote services. We will, at our option, use the secure connection to assist with proper diagnosis and resolution, subject to any reasonably applicable security protocols.
If we cannot resolve a support issue remotely, we may be required to provide onsite services. In such event, we will be responsible for our travel expenses, unless it is determined that the reason onsite support was required was a reason outside our control. Either way, you agree to provide us with reasonablynecessaryaccessto the TylerSoftware, workingspace,adequatefacilitieswithin a reasonable distance from the equipment, and use of machines, attachments, features, or other equipment reasonablynecessaryfor usto providethe maintenanceandsupportservices, allat no charge to us. We strongly recommend that you also maintain your VPNfor backup connectivity purposes.
For the avoidance of doubt, SaaS Fees do not include the following services: ( a) onsite support unless Tyler cannot remotely correct a Defect in the Tyler Software, as set forth above);( b) application design; (c) other consulting services; or( d) support outside our normal business hours as listed in our then- current Support Call Process. Requested services such as those outlined in this section will be billed to you on a time and materials basisat our then current rates. You must request those services with at least one ( 1) weeks' advance notice.
10. Supportof Migration Modules. Beginningon the commencementof the initialterm assetforth in Section F (1) of this Agreement, and contingent upon Client' s timely payment of annual SaaS Fees for Tyler Evergreen Modules, Client is entitled to receive, at no additional charge, maintenance and support for the Migration Modules until Tyler makes the Tyler Evergreen Modules available for use in live production.
11. Tyler Personnel. After the Effective Date, and in coordination with the project kick-off activities 7 identified in the Statement of Work, we will make our project staffing assignments. Upon request, we will provideyou with project resumes, demonstratingrelevantpastprojectexperience,for projectteam membersthat are allocatedfor onsiteserviceson the project.Youagreethat those resumes are for your information and planning purposes only.
Onceour projectteam isassembledandyour counterpartshavebeenidentified, both partiesagree that, except for reasons outside of their control, they will not remove staff and personnel from their assignedprojectroleswithout reasonableadvancenoticeandgoodcause, andthat they will work together to mitigate project impactsafter anysuchremoval.Thepartieswill alsowork togetherto managethe projectimpact resultingfrom the temporaryunavailabilityof projectstafffrom either party.Weagreeto usecommerciallyreasonableefforts to maintainconsistencyof project personnelandcommit to replacementresourceshavingsufficient project knowledge,without additionalcostto you, in order to renderservicesin accordancewith contractualrequirements.
Inthe eventour personnelis/are not providingservicesconsistentwith our serviceswarrantyor are otherwisenegativelyimpactingthe project,youwill notify usof that deficiencyandgive usa reasonable opportunity to correct it. If the deficiency persists, we will replace that project member, upon written request and demonstration of good cause. Replacement staff will be assigned following the sameprocessesset forth aboveandshallhavereasonablysufficientexperienceand project knowledgeto fulfill applicableobligationsunderthe Agreement.Theforegoing notwithstanding, if the replacementpersonnelisprovidingservicesonsite,you shallremainliable for travel expensesincurredby suchpersonnel,to be invoicedin accordancewith the Business Travel Policy.
SECTION D— THIRD PARTY PRODUCTS
1. Third PartyHardware. We will sell,deliver, andinstallonsitethe Third PartyHardware, if you have purchasedany,for the priceset forth in the InvestmentSummary. Thoseamountsare payablein accordance with our Invoicing and Payment Policy.
2. ThirdPartySoftware. Aspart of the SaaSServices,you will receiveaccessto the ThirdParty Software and related documentation for internal business purposes only. Your rights to the Third PartySoftwarewill begovernedbythe ThirdPartyTerms,
3. Third Party Products Warranties.
3.1 We are authorized by each Developer to grant accessto the Third Party Software.
3.2 TheThirdPartyHardwarewill be newandunused,andupon paymentin full, you will receive free and clear title to the Third Party Hardware.
3.3 You acknowledge that we are not the manufacturer of the Third Party Products. We do not warrantorguaranteetheperformanceoftheThirdPartyProducts. However,wegrantandpass through to you anywarranty that we mayreceivefrom the Developeror supplierof the Third Party Products.
4. Third PartyServices. If you havepurchasedThirdPartyServices,thoseserviceswill be provided independentof Tylerby suchthird-party at the ratessetforth in the InvestmentSummaryandin Vier
accordance with our Invoicing and Payment Policy.
SECTION E- INVOICING AND PAYMENT; INVOICE DISPUTES
1. InvoicingandPayment. Wewill invoiceyouthe SaaSFeesandfeesfor other professionalservicesin the Investment Summary per our Invoicing and Payment Policy, subject to Section E(2).
2. Invoice Disputes. If you believe any delivered software or service does not conform to the warrantiesin this Agreement, youwill provideuswith written noticewithin thirty( 30) daysof your receipt of the applicable invoice. The written notice must contain reasonable detail of the issues youcontendareindisputesothatwecanconfirmthe issueandrespondto yournoticewitheithera justification of the invoice,anadjustmentto the invoice,or a proposaladdressingthe issues presentedinyour notice. Wewill work with you asmaybe necessaryto developan actionplanthat outlines reasonable steps to be taken by each of us to resolve any issuespresented in your notice.
Youmaywithhold paymentof the amount(s)actuallyin dispute, andonlythoseamounts, until we complete the action items outlined in the plan. If we are unable to complete the action items outlined in the actionplanbecauseof your failureto completethe itemsagreedto bedonebyyou, thenyouwill remitfull paymentofthe invoice. Wereservetherightto suspenddeliveryofallSaaS Services, includingmaintenanceandsupport services, if youfail to payan invoicenot disputedas described above within fifteen ( 15) days of notice of our intent to do so.
3. Records. Tyler shall maintain accurate records of all fees billable to, and payments made by, Client in a format that will permit audit byClientfor a periodof nolessthan three( 3)yearsfrom whena fee wasincurredor a paymentwasmade. Theforegoingobligationof Tylershallsurvivethe termination of this Agreement.
SECTION F— TERM AND TERMINATION
1. Term. The initial term of this Agreement equal to the number of years indicated for SaaSServices in ExhibitA,commencingon July1,2025, unlessearlierterminatedassetforth below. If nodurationis indicated in Exhibit A, the initial term is one ( 1) year. Upon expiration of the initial term, this Agreement will renew automatically for additional one ( 1) year renewal terms at our then- current SaaSFeesunlessterminatedin writing by either party at leastsixty(60)daysprior to the endof the then- current renewal term. Your right to accessor use the Tyler Software and the SaaSServiceswill terminate at the end of this Agreement.
2. Termination. ThisAgreementmaybe terminated assetforth below. Inthe eventof termination, youwill payusfor allundisputedfeesandexpensesrelatedto thesoftware,products,and/or servicesyou havereceived,or we haveincurredor delivered, priorto the effectivedate of termination. Disputed fees and expenses in all terminations other than your termination for cause must have been submitted as invoice disputes in accordance with Section E(2).
2.1 Failure to PaySaaSFees. You acknowledge that continued accessto the SaaSServicesis contingent upon your timely payment of SaaSFees. If you fail to timely pay the SaaSFees, we maydiscontinuethe SaaSServicesanddenyyour accessto the TylerSoftware. Wemay also terminate this Agreement if you don' t cure such failure to pay within forty- five( 45) days of receiving written notice of our intent to terminate. 9 2.2 ForCause. If you believewe havemateriallybreachedthis Agreement,you will invokethe Dispute Resolution clause set forth in Section H( 3). You may terminate this Agreement for cause in the event we do not cure, or create a mutually agreeable action plan to address, a material breach of this Agreement within the thirty( 30) day window set forth in Section H( 3).
2.3 Force Majeure. Either party has the right to terminate this Agreement if a Force Majeure event suspendsperformanceof the SaaSServicesfor a periodof forty-five (45) daysor more.
2.4 Lackof Arurot;riations. If you shouldnot appropriateor otherwisemakeavailablefunds sufficient to utilize the SaaS Services, you may unilaterally terminate this Agreement upon thirty(30) dayswrittennoticeto us. Youwill notbeentitledto a refundoroffsetof previouslypaid, but unusedSaaSFees. Youagreenot to useterminationfor lackof appropriations as a substitute for termination for convenience.
2.5 Disentanglement Services. In connection with the termination of this Agreement for any reason,andonly uponthe executionof a mutuallyagreedchangeorder or addendum,Tyler shall use commercially reasonable efforts to accomplish an adequate and timely transition from Tyler to the Client, or to any replacement providers designated by the Client (a Disentanglement"). The parties shall reasonably cooperate during Disentanglement. Client shall reimburse Tyler for Disentanglement services provided by Tyler at Tyler' s then- current rates, plusreasonablecosts, andexpenses,assetforth in the parties'executedchange order or addendum. Notwithstanding the above, Client shall not be charged an additional fee for anyservicesthat areincludedin the SaaSServices, including, but not limitedto, return of Client Data.
SECTION G— INDEMNIFICATION, LIMITATION OF LIABILITY, INSURANCE AND REPRESENTATIONS
1. Intellectual Property Infringement Indemnification.
1.1 We will defend Client and its elected officials, officers, directors, agents, attorneys and employees( each, an" Indemnitee") against any third party claim(s) that the Tyler Software or Documentation infringes that third party' s patent, copyright, or trademark, or misappropriates its trade secrets, and will pay the amount of any resulting adverse final judgment( or settlement to which we consent). You must notify us promptly in writing of the claim and give us sole control over its defense or settlement. You agree to provide us with reasonable assistance, cooperation, and information in defending the claim at our expense.
1.2 Our obligations under this Section G(1) will not apply to the extent the claim or adverse final judgment is basedon your useof the TylerSoftwarein contradictionof this Agreement, including with non-licensed third parties, or your willful infringement.
1.3 If we receive information concerning an infringement or misappropriation claim related to the TylerSoftware,we may,at our expenseandwithout obligationto do so,either: (a) procurefor you the rightto continueits use; (b) modify it to makeit non-infringing;or( c) replaceit with a functional equivalent, in which case you will stop running the allegedly infringing Tyler Software tyler
10 immediately. Alternatively, we maydecideto litigatethe claimto judgment, in whichcaseyou maycontinueto usetheTylerSoftwareconsistentwiththetermsofthisAgreement.
1.4 If an infringement or misappropriation claim is fully litigated and your use of the Tyler Software is enjoinedby acourt of competentjurisdiction, in additionto payinganyadversefinal judgment (or settlementto whichwe consent), we will, at our option, either: (a) procurethe rightto continueits use; (b) modify it to makeit non-infringing;or( c) replaceit with a functional equivalent. This section provides your exclusive remedy for third party copyright, patent, or trademark infringement and trade secret misappropriation claims.
2. General Indemnification.
2.1 Wewill indemnify,defend andhold harmlessIndemniteesfrom andagainstanyandallthird- partyclaims, losses, liabilities, damages,costs,andexpenses (includingreasonableattorney's feesandcosts)for( a) personalinjury or propertydamageto the extent causedbythe negligence or willful misconduct of Tyler, its officers, directors, agents, employees, or subcontractors(" Tyler Parties"); or( b) our violation of PCI-DSS requirements or a law applicable to TylerParties' performanceunderthisAgreement. Youmustnotifyuspromptlyinwritingof the claimandgiveussolecontrol over its defenseor settlement. Youagreeto provideuswith reasonable assistance, cooperation, and information in defending the claim at our expense.
3. DISCLAIMER. EXCEPTFORTHE EXPRESSWARRANTIESPROVIDEDIN THISAGREEMENTAND TO
THEMAXIMUM EXTENTPERMITTEDBYAPPLICABLELAW, WE HEREBYDISCLAIMALLOTHER
WARRANTIESAND CONDITIONS,WHETHEREXPRESS, IMPLIED,ORSTATUTORY, INCLUDING,BUT
NOT LIMITEDTO, ANY IMPLIED WARRANTIES, DUTIES,ORCONDITIONSOF MERCHANTABILITYOR FITNESSFORA PARTICULARPURPOSE.CLIENTUNDERSTANDSAND AGREESTHATTYLER DISCLAIMS ANY LIABILITY FOR ERRORS THAT RELATE TO USER ERROR.
4. LIMITATION OF LIABILITY. EXCEPTAS OTHERWISEEXPRESSLYSETFORTHIN THISAGREEMENT,
OUR LIABILITYFORDAMAGESARISINGOUT OFTHISAGREEMENT,WHETHERBASEDON A THEORY
OFCONTRACTORTORT,INCLUDINGNEGLIGENCEAND STRICTLIABILITY,SHALLBELIMITEDTO
YOURACTUALDIRECTDAMAGES, NOTTO EXCEED(A) DURINGTHEINITIAL TERM, AS SETFORTH IN SECTIONF(1), TOTAL FEESPAID AS OFTHETIME OFTHECLAIM; OR( B) DURINGANY RENEWAL TERM,THETHEN-CURRENTANNUAL SAASFEESPAYABLEIN THAT RENEWALTERM. THEPARTIES
ACKNOWLEDGEAND AGREETHAT THEPRICESSETFORTHIN THISAGREEMENTARESETIN
RELIANCEUPON THISLIMITATION OFLIABILITYAND TO THEMAXIMUM EXTENTALLOWEDUNDER
APPLICABLELAW, THEEXCLUSIONOFCERTAINDAMAGES,AND EACHSHALLAPPLYREGARDLESS OFTHEFAILUREOF AN ESSENTIALPURPOSEOF ANY REMEDY. THEFOREGOINGLIMITATION OF LIABILITYSHALLNOT APPLYTO CLAIMSTHATARESUBJECTTO SECTIONSG(1) AND G(2).
5. EXCLUSIONOFCERTAINDAMAGES. TO THEMAXIMUM EXTENTPERMITTEDBYAPPLICABLELAW,
IN NO EVENTSHALLEITHERPARTYBELIABLEFORANY SPECIAL, INCIDENTAL,PUNITIVE,INDIRECT,
ORCONSEQUENTIALDAMAGESWHATSOEVER, EVENIFTHEPARTYHASBEENADVISEDOFTHE POSSIBILITY OF SUCH DAMAGES.
6. Insurance. During the course of performing services under this Agreement, we agree to maintain thefollowinglevelsof insurance:(a) CommercialGeneralLiabilityof at least$1,000,000; (b) AutomobileLiabilityof at least$1,000,000; (c) ProfessionalLiabilityof at least$2,000,000 (witha tyfer
11 Cyber Protection sublimit of$ 1, 000, 000); ( d) Workers Compensation complying with applicable statutory requirementsandEmployers' Liabilityof at least$1,000,000;(e) Excess/UmbrellaLiability of at least$ 5,000,000. Tyler will add the Client, its officers, officials, employees, and volunteers, as an additional insured to Tyler' s Commercial General Liability and Automobile Liability policies, which will automatically add Client as an additional insured to Tyler's Excess/Umbrella Liability policy as well. Commercial General Liability coverage can be provided in the form of a blanket endorsement to Tyler' s insurance at least as broad as one of the following ISO ongoing operations Forms or its substantial equivalent: CG 20 10 or CG 20 26 or CG 20 33( not allowed from subcontractors), or CG 2038. Tyler's insuranceisprimaryfor claimsunderTyler'sCommercialGeneralLiabilityor Automobile Liabilitypoliciesandnon-contributory to anyinsuranceor self-insuranceprogram maintainedbythe Client. Tylerwaivessubrogationon claimsunderits CommercialGeneralLiability, Automobile Liability,andWorkers'Compensationpoliciesthat ariseout of or relateto this Agreement,exceptto the extentthe damageor injury iscausedbyyou. Clientshallbegivenno less than thirty( 30)calendardaysprior written noticeof anycancellationor reductionin Tyler's insurance coverages below the minimum requirements set forth in this Agreement. Upon Client' s written request, Tyler shall provide Client with certificates of insurance and blanket endorsements, evidencingall of the abovecoverage,includingall specialrequirementsspecificallynoted above,and shallprovideClientwith certificatesof insuranceevidencingrenewalor substitution of such insurancewithin thirty( 30)calendardaysof the effectivedateof suchrenewalor substitution.
7. Compliance with Law. Tyler shall keep itself informed of all applicable federal and state laws, ordinances, codes, regulations and requirements which may, in any manner, affect those employed byit or inanywayaffecttheperformanceof itsservicespursuantto thisAgreement. Tylershall,at all times, observeandcomplywith all suchlawsandregulations,including, but not limitedto the Americans with Disabilities Act, the Stored Communications Act, 18 U.S.C. Section 2701, et seq., California Civil Code Sections 1798. 80 through 1798. 84, and the California Consumer Privacy Act, Civil Code Section 1798.100, et seq. Client, and its officers and employees, shall not be liable at law or in equity by reasonof the failure of Tylerto complywith this paragraph.
8. Representations and Warranties. Tyler represents and warrants that:( a) it has all requisite corporate power,financialcapacity,andauthority to execute,deliver,andperform its obligations under this Agreement;( b) the execution, delivery, and performance of this Agreement has been dulyauthorizedbyitandthisAgreementconstitutesthelegal,valid,andbindingagreementof it and is enforceable against it in accordance with its terms, except as the enforceability thereof may be limited by bankruptcy,insolvency,reorganizations, moratoriums,andsimilarlawsaffecting creditors' rightsgenerallyandbygeneralequitable principles;(c) it shallobtainall applicable permitsandlicensesrequiredof it inconnectionwith itsobligationsunderthisAgreement;(d)there is no outstandinglitigation,arbitratedmatter or other disputeto which it is a party which, if decided unfavorablyto it, would reasonablybeexpectedto havea potentialor actualmaterialadverse effect on its ability to fulfill its obligationsunderthis Agreement;(e) it isthe lawfullicenseeor owner of the SaaSServices(excludinganyClientDatatherein) andhasallthe necessaryrightsin the SaaS Servicesto grantthe useof the SaaSServicesto Client;and(f) the TylerSoftwareand Documentation shall not infringe upon any United States or foreign copyright, patent, trade secret, or other proprietary right,or misappropriateanytrade secret,of anythird-party,andthat it has neither assigned nor otherwise entered into an agreement by which it purports to assign or transfer anyright,title,or interestto anytechnologyor intellectualpropertyrightthatwouldconflictwith its obligations under this Agreement. In the event of a breach of the warranty section forth in Section G(8)(f), Tyler'sintellectualproperty infringementobligations,setforth inSectionG(1),shallapply. j . tyler
12 SECTION H— GENERAL TERMS AND CONDITIONS
1. Additional Products and Services. You may purchase additional products and services at the rates set forth in the Investment Summary for twelve( 12) months from the Effective Date by executing a mutuallyagreedaddendum. If no rate isprovidedin the InvestmentSummary,or thosetwelve( 12) monthshaveexpired,you maypurchaseadditionalproductsandservicesat ourthen-currentlist price,alsobyexecutingamutuallyagreedaddendum. ThetermsofthisAgreementwillcontrolany suchadditionalpurchase(s),unlessotherwisespecificallyprovidedinthe addendum.
2. OptionalItems. Pricingfor anylistedoptionalproductsandservicesin the InvestmentSummarywill be valid for twelve( 12) months from the Effective Date.
3. Dispute Resolution. You agree to provide us with written notice within thirty( 30) days of becoming aware of a dispute. You agree to cooperate with us in trying to reasonably resolve all disputes, including,if requestedbyeither party,appointinga seniorrepresentativeto meetandengagein goodfaith negotiationswith our appointedseniorrepresentative. Seniorrepresentativeswill convenewithin thirty( 30)daysof the written disputenotice, unlessotherwiseagreed. All meetings and discussions between senior representatives will be deemed confidential settlement discussions not subject to disclosure under Federal Ruleof Evidence 408 or any similar applicable state rule. If we fail to resolve the dispute, then the parties shall participate in non-binding mediation in an effort to resolve the dispute. If the dispute remains unresolved after mediation, then either of us may assert our respective rights and remedies in a court of competent jurisdiction. Nothing in this sectionshallpreventyou or usfrom seekingnecessaryinjunctiverelief duringthe disputeresolution procedures.
4. Taxes. The fees in the Investment Summary do not include any taxes, including, without limitation, sales,use,or excisetax. If you are atax-exemptentity, you agreeto provideuswith atax-exempt certificate. Otherwise,we will payall applicabletaxesto the properauthoritiesandyouwill reimburseusfor suchtaxes. If you havea validdirect-paypermit, you agreeto provideuswith a copy. Forclarity,we are responsiblefor payingour incometaxes,both federalandstate,as applicable, arising from our performance of this Agreement.
5. Nondiscrimination. We will not discriminate against any person employed or applying for employmentconcerningthe performanceof our responsibilitiesunderthis Agreement. This discriminationprohibition will applyto all mattersof initial employment,tenure, andtermsof employment, or otherwise with respect to any matter directly or indirectly relating to employment concerningrace,color, religion,nationalorigin,age,sex,sexualorientation,ancestry,disabilitythat is unrelatedto the individual'sability to performthe dutiesof a particularjob or position,height, weight, marital status,or politicalaffiliation. Wewill post,where appropriate,all noticesrelatedto nondiscrimination as may be required by applicable law.
6. E-Verify. We have complied, and will comply, with the E-Verify procedures administered by the U.S.
Citizenshipand ImmigrationServicesVerificationDivisionfor all of our employeesassignedto your project.
7. Subcontractors. We will not subcontract any services under this Agreement without your prior written consent, not to be unreasonably withheld, but may be conditioned. tyler
13 8. Binding Effect; No Assignment. This Agreement shall be binding on, and shall be for the benefit of, either your or our successor(s) or permitted assign(s). Neither party may assign this Agreement without the prior written consent of the other party; provided, however, your consent is not required for an assignment by us as a result of a corporate reorganization, merger, acquisition, or purchase of substantially all of our assets.
9. Force Majeure. Except for your payment obligations, neither party will be liable for delays in performingitsobligationsunderthis Agreementto the extentthat the delayiscausedby Force Majeure; provided,however,that within ten (10) businessdaysof the ForceMajeureevent,the party whose performance is delayed provides the other party with written notice explaining the cause and extent thereof, as well as a request for a reasonable time extension equal to the estimated duration of the Force Majeure event.
10. No Intended Third Party Beneficiaries. This Agreement is entered into solely for the benefit of you and us. Nothird partywill bedeemeda beneficiaryof this Agreement,andnothird partywill have the right to makeanyclaimor assertany right underthis Agreement. Thisprovisiondoesnot affect the rights of third parties under any Third Party Terms.
11. Entire Agreement; Amendment. This Agreement represents the entire agreement between you and us with respect to the subject matter hereof, and supersedes any prior agreements, understandings, and representations, whether written, oral, expressed, implied, or statutory. Purchase orders submitted byyou,if any,arefor your internal administrativepurposesonly, andthe terms and conditionscontainedin those purchaseorderswill havenoforceor effect. Wherea DefinedUseris required to" click through" or otherwise accept or made subject to any online terms and conditions in accessingor usingthe SaaSServices,suchterms andconditionsarenot bindingandshallhaveno force or effect as to the SaaSServices or this Agreement. This Agreement may only be modified by a written amendment signed by an authorized representative of each party.
12. Severability. If any term or provision of this Agreement is held invalid or unenforceable, the remainder of this Agreement will be considered valid and enforceable to the fullest extent permitted by law.
13. No Waiver. In the event that the terms and conditions of this Agreement are not strictly enforced by either party, such non-enforcement will not act as or be deemed to act as a waiver or modification of this Agreement, nor will such non-enforcement prevent such party from enforcing each and every term of this Agreement thereafter.
14. Independent Contractor. We are an independent contractor for all purposes under this Agreement.
Tyler represents and warrants that it is an independent contractor with no authority to contract for Client or in any way to bind or to commit Client to any agreement of any kind or to assume any liabilities of any nature in the name of or on behalf of Client. Under no circumstances shall Tyler, or any of its staff, if any, hold itself out as or be considered an agent employee, joint venture, or partner of Client. In recognition of Tyler' s status as an independent contractor, Client shall carry no Workers' Compensation insurance or any health or accident insurance to cover Tyler or Tyler's agents or staff, if any. Client shall not pay any contributions to Social Security, unemployment insurance, federal or state withholding taxes, any other applicable taxes whether federal, state, or local, nor provide any other contributions or benefits which might be expected in an employer- trier.r
14 employee relationship. Neither Tyler nor its staff, if any, shall be eligible for, participate in, or accrueany direct or indirectbenefit underanyother compensation, benefit,or pensionplanof Client.
15. Conflict Of Interest. Tyler warrants that it, its officers, employees, associates and subcontractors, presentlyhavenointerest,andwill not acquireany interest,direct or indirect,financialor otherwise, that would conflict in any way with the performance of this Agreement, and that it, its officers, employees, associatesand subcontractors, will not employ any person having such an interest. Tyler and its officers, employees, associates and subcontractors, if any, shall comply with all conflict of interest statutes of the State of California applicable to Tyler' s services under this Agreement, includingthe PoliticalReformAct(Gov.Code§81000,et seq.)andGovernmentCode Section 1090.
16. Notices. All notices or communications required or permitted as a part of this Agreement, such as notice of an alleged material breach for a termination for causeor a dispute that must be submitted to dispute resolution, must be in writing and will be deemed delivered upon the earlier of the following:( a)actualreceiptbythe receivingparty;( b) upon receiptbysenderof a certified mail, return receiptsignedbyanemployeeor agentof the receivingparty;(c)uponreceiptbysenderof proof of emaildelivery;or(d) if not actuallyreceived,five( 5) daysafter depositwith the United States Postal Service authorized mail center with proper postage( certified mail, return receipt requested) affixed and addressed to the other party at the address set forth on the signature page hereto or such other address as the party may have designated by proper notice. The consequences for the failure to receive a notice due to improper notification by the intended receiving party of a change in address will be borne by the intended receiving party.
17. Client Lists. Tyler shall not refer to Client directly or indirectly in any advertisement, news release, or publication,or useanyClientlogo,sealor mark,without prior written approvalfrom Client, exceptthat you agreethat we mayidentify you by namein client lists.
18. Confidentiality. Bothpartiesrecognizethat their respectiveemployeesandagents,in the courseof performanceof this Agreement,may beexposedto confidentialinformationandthat disclosureof such information could violate rights to private individuals and entities, including the parties.
Confidential information is nonpublic information that a reasonable person would believe to be confidential and includes, without limitation, personal identifying information( e.g., social security numbers) and trade secrets, each as defined by applicable state law. For purposes of this Agreement, in all cases and for all matters, Client Data shall be deemed to be confidential Information. Eachparty agreesthat it will not discloseanyconfidentialinformationof the other party andfurther agreesto take all reasonableandappropriateactionto preventsuchdisclosureby its employees or agents. The confidentiality covenants contained herein will survive the termination or cancellation of this Agreement. This obligation of confidentiality will not apply to information that:
a) is in the publicdomain,either at the time of disclosureor afterwards,exceptby breachof this Agreement by a party or its employees or agents;
b) a party canestablishbyreasonableproof was in that party's possessionat the time of initial disclosure;
c) a party receives from athird party who has a right to disclose it to the receiving party; or d) is the subject of a legitimate disclosure request under the open records laws or similar applicable public disclosure laws governing this Agreement; provided, however, that in the g •.tyler
is
eventyou receivean openrecordsor other similarapplicablerequest,you will giveus prompt notice andotherwiseperformthe functionsrequired by applicablelaw. It is understood that Client is subject to the California Public Records Act. If a request under the California Public Records Act is made to view Tyler' s confidential information, Client shall notify Tyler of the request and the date that such records will be released to the requester unless Tyler obtains a court order enjoining that disclosure. If Tyler fails to obtain a court order enjoining that disclosure, Client will release the requested information on the date specified.
19. Quarantining of Client Data. Some services provided by Tyler require us to be in possessionof your Data. In the event we detect malware- or other conditions associated with your Data that are reasonablysuspectedof putting Tylerresourcesor other Tylerclients' dataat risk,we reservethe absolute right to move your Data from its location within a multi- tenancy Tyler hosted environment to an isolated"quarantined"environmentwithout advancenotice. YourDatawill remainin such quarantinefor a period of at leastsix(6) monthsduringwhichtime we will reviewthe Data,andall traffic associated with the Data, for signs of malware or other similar issues. If no issues are detected through such reviews during the six( 6) month period of quarantine, we will coordinate with youthe restorationof your Datato a non-quarantinedenvironment. Inthe eventyour Data mustremainin quarantinebeyondthis six(6) month periodthrough nofault of Tyler's,wewill notify youand reservethe right to requirepaymentof additionalfeesfor the extendeddurationof quarantinebeyondthat six(6) month period. We will provideanestimateof what thosecostswill be upon your request.
20. BusinessLicense. In the event a local business license is required for us to perform services hereunder,you will promptly notify usandprovideuswith the necessarypaperworkand/or contact information so that we may timely obtain such license.
21. Governing Law. This Agreement will be governed by and construed in accordance with the laws of your stateof domicile,without regardto its rulesonconflictsof law,with venuein SanBernardino County.
22. Multiple Originals and Authorized Signatures. This Agreement may be executed in multiple originals, any of which will be independently treated as an original document. Any electronic, faxed, scanned, photocopied, or similarly reproduced signature on this Agreement or any amendment hereto will be deemed an original signature and will be fully enforceable as if an original signature.
Eachparty representsto the other that the signatorysetforth below isdulyauthorizedto bindthat party to this Agreement.
23. Cooperative Procurement. To the maximum extent permitted by applicable law, we agree that this Agreement may be used as a cooperative procurement vehicle by eligible jurisdictions. We reserve the right to negotiate and customize the terms and conditions set forth herein, including but not limited to pricing, to the scope and circumstances of that cooperative procurement.
24. Client' s Rights to Employ Other Consultants. Client reserves the right to employ other consultants in connection with the subject matter of the SaaS Services.
25. Inserted Provisions. Each provision and clause required by law to be inserted into the Agreement shall be deemed to be enacted herein, and the Agreement shall be read and enforced as though tyler
16 each were included herein. If through mistake or otherwise, any such provision is not inserted or is not correctly inserted, the Agreement shall be amended to make such insertion on application by either party.
26. Captions and Terms. The captions in this Agreement are for convenience only, are not a part of the Agreement and in no way affect, limit or amplify the terms or provisions of this Agreement.
27. Contract Documents. ThisAgreement includes the following exhibits, which are attached hereto and incorporated herein by this reference asthough set forth in full in the Agreement. If any inconsistency exists or arises between a provision of this Agreement and a provision of any exhibit, the provisions of this Agreement shall control.
Exhibit A Investment Summary
Schedule 1: Migration Modules
Exhibit B Invoicing and Payment Policy
Schedule 1: Business Travel Policy
Exhibit C Service Level Agreement
Schedule 1: Support Call Process
Exhibit D Third Party Terms
Exhibit E Statement of Work
IN WITNESS WHEREOF, a duly authorized representative of each party has executed this Agreement as of the date( s) set forth below.
Tyler Technologies, Inc. City of Hig d, California A/ L..,"
r
By:
v' v
By: A-'
Name:
Tina Mize
Name: Feri
y Ib lil1n
Title: Group General Counsel Title: M o r
Date: August 20, 2024 Date: ? A fr°24
Address for Notices: Address for Notices:
Tyler Technologies, Inc. City of Highland
One Tyler Drive 27215 Base Line Street
Yarmouth, ME 04096 Highland, CA 92346- 3113
Attention: Chief Legal Officer Attention: 1241aft- NaVA 0447— r' tyler
17 Exhibit A
tyler4.
technologies
Exhibit A
Investment Summary
The following Investment Summary details the software and services to be delivered by us to you under the Agreement. This Investment Summary is effective as of the Effective Date, despite any expiration date in the Investment Summary that may have lapsed as of the Effective Date.
REMAINDER OF PAGE INTENTIONALLY LEFT BLANK
tyler
1 Quoted By: Jason Cloutier
a•
Ie r
Quote Expiration: 12/ 31/ 24
Quote Name: City of Highland-ERP-EERP
eC: ` ioingles
Quote Description: ERP Updated 7. 15. 24
Saas Term 1. 00
Sales Quotation For: Shipping Address:
City of Highland
27215 Baseline St
Highland CA 92346- 3113
Tyler SaaS and Related Services
Description Uty Imp. Hours Annual Fee
Financial Management
Accounting 1 152 14, 780. 00
Accounts Payable 1 32 4, 427. 00
Budgeting 1 48 4, 427. 00
Capital Assets 1 40 3, 744. 00
Cash Management 1 24 2, 500. 00
Contract Management 1 24 1, 648. 00
eProcurement( Vendor Access and Punch- Out) 1 24 2, 900. 00 Project& Grant Accounting 1 32 2, 954. 00
Purchasing 1 80 6, 346. 00
Human Resources Management
Human Resources& Talent Management 1 152 3, 764. 00
Payroll with Employee Access 1 168 5, 344. 00
Recruiting 1 16 744. 00
Revenue Management
Accounts Receivable 1 82 3, 257. 00
2022- 369807- K4H7V9 Page 1
Cashiering 1 40 5, 493. 00
General Billing 1 32 2, 209. 00
Content Management
Content Manager Core includes Onboarding 1 32 10, 284. 00 Data Insights
Enterprise Analytics and Reporting w Executive Insights 1 80 11, 840. 00 Additional
Enterprise Forms Processing Software( including Common Form Set) 1 0 5, 440. 00 Sub- Total: 92, 101. 00
Less Discount: 7, 576. 00
TOTAL 1058 84, 525. 00
Professional Services
Description Quantity Unit Price Ext Discount Extended Price Maintenance Capital Assets Import Hours 12 175. 00 0. 00 2, 100. 00 0. 00 COA Import Hours 12 175. 00 0. 00 2, 100. 00 0. 00
Executive Insights Implementation 1 4, 800. 00 0. 00 4, 800. 00 0. 00 Payroll Accruals Import Hours 8 175. 00 0. 00 1, 400. 00 0. 00 Payroll Deductions Import Hours 12 175. 00 0. 00 2, 100. 00 0. 00 Payroll Employee Master Import Hours 12 175. 00 0. 00 2, 100. 00 0. 00 Position Control Import Hours 8 175. 00 0. 00 1, 400. 00 0. 00 State Retirement Tables Import Hours 8 175. 00 0. 00 1, 400. 00 0. 00 Conversions- See Detailed Breakdown Below 6, 900. 00 0. 00 Project Management 160 175. 00 0. 00 28, 000. 00 0. 00
Onsite Implementation 240 200. 00 0. 00 48, 000. 00 0. 00 Remote Implementation 818 175. 00 0. 00 $ 143, 150. 00 0. 00 TOTAL 243, 450. 00 0. 00
2022- 369807- K4H7V9 Page 2
3rd Party Hardware, Software and Services
Unit
Unit Unit Maint/ SaaS Total
Description Qty Unit Price Discount Total Price Maint/ SaaS Discount Maint/ SaaS Cash Drawer 1 $ 260. 00 $ 0. 00 $ 260. 00 0. 00 0. 00 0. 00 Hand Held Scanner Stand 1 30. 00 $ 0. 00 30. 00 0. 00 0. 00 0. 00 Printer( TM- S9000I1) 1 $ 1, 623. 00 $ 0. 00 $ 1, 623. 00 0. 00 0. 00 0. 00 TOTAL 1, 913. 00 0. 00
Summary One Time Fees Recurring Fees
Total Tyler License Fees 0. 00 0. 00
Total SaaS 0. 00 84, 525. 00
Total Tyler Services 243, 450. 00 0. 00
Total Third- Party Hardware, Software, Services 1, 913. 00 0. 00 Summary Total 245, 363. 00 84, 525. 00
Contract Total 329, 888. 00
Estimated Travel Expenses excl in Contract
Total 13, 700. 00
Unless otherwise indicated in the contract or amendment thereto, pricing for optional items will be held For six( 6) months from the Quote date or the Effective Date of the Contract, whichever is later.
Customer Approval: Date:
Print Name: P. O.#:
All Primary values quoted in US Dollars
Detailed Breakdown of Conversions( Included in Summary Total) D r • ion--
z r. .,,. _ .
Financials
2022- 369807- K4H7V9 Page 3
Accounting 1 $ 4, 000. 00 2, 000. 00 2, 000. 00
Accounts Payable 1 $ 6, 200. 00 3, 100. 00 3, 100. 00 Purchase Orders 1 $ 3, 600. 00 1, 800. 00 1, 800. 00 TOTAL 6, 900. 00
Tyler Annual Discount Detail( Excludes Optional Products) Annual Fee
tion Annual Fee Discount Annual Fee Net
Financial Management
Accounting 14, 780. 00 2, 513. 00 12, 267. 00
Accounts Payable 4, 427. 00 753. 00 3, 674. 00
Budgeting 4, 427. 00 753. 00 3, 674. 00
Capital Assets 3, 744. 00 636. 00 3, 108. 00
Cash Management 2, 500. 00 0. 00 2, 500. 00
Contract Management 1, 648. 00 0. 00 1, 648. 00
eProcurement( Vendor Access and Punch- Out) 2, 900. 00 0. 00 2, 900. 00 Project& Grant Accounting 2, 954. 00 0. 00 2, 954. 00
Purchasing 6, 346. 00 1, 079. 00 5, 267. 00
Human Resources Management
Human Resources& Talent Management 3, 764, 00 0. 00 3, 764. 00 Payroll with Employee Access 5, 344. 00 908. 00 4, 436. 00 Recruiting 744. 00 0. 00 744. 00
Revenue Management
Accounts Receivable 3, 257. 00 0. 00 3, 257. 00
Cashiering 5, 493. 00 934. 00 4, 559. 00
General Billing 2, 209. 00 0. 00 2, 209. 00
Content Management
2022- 369807- K4H7V9 Page 4
Content Manager Core includes Onboarding 10, 284. 00 0. 00 10, 284. 00 Data Insights
Enterprise Analytics and Reporting w Executive Insights 11, 840. 00 0. 00 11, 840. 00 Additional
wwW...:, z. ,....,._., z.,
Enterprise Forms ProcessingSoftware( including Common
Form Set) 5, 440. 00 0. 00 5, 440. 00
TOTAL 92, 101. 00 7, 576. 00 84, 525. 00
Comments
Tyler' s quote contains estimates of the amount of services needed, based on our preliminary understanding of the scope, level of engagement, and timeline as defined in the Statement of Work( SOW)for your project. The actual amount of services required may vary, based on these factors.
Tyler's pricingisbasedon the scopeof proposedproductsandservicescontractedfrom Tyler.Shouldportionsof the scopeof productsor servicesbe altered by the Client, Tyler reserves the right to adjust prices for the remaining scope accordingly.
Unless otherwise noted, prices submitted in the quote do not Include travel expenses incurred in accordance with Tyler's then- current BusinessTravel Policy.
Tyler's pricesdo not includeapplicablelocal,city or federalsales,useexcise,personalproperty or other similartaxesor duties,whichyou are responsible for determining and remitting. Installations are completed remotely but can be done onsite upon request at an additional cost.
In the event Client cancels services lessthan four( 4) weeks in advance, Client is liable to Tyler for( i) all non-refundable expenses incurred by Tyler on Client's behalf;and(ii) dailyfeesassociatedwith the cancelledservicesif Tylerisunableto re-assignits personnel.
The Implementation Hours included in this quote assume a work split effort of 70% Client and 30% Tyler Implementation Hours are scheduled and delivered in four( 4) or eight( 8) hour increments.
Tyler provides onsite training for a maximum of 12 people per class. In the event that more than 12 users wish to participate in a training classor more than one occurrence of a class is needed, Tyler will either provide additional days at then- current rates for training or Tyler will utilize a Train-the- Trainer approach whereby the client designated attendees of the initial training can thereafter train the remaining users.
As a new Tyler client, you are entitled to a 14-day or a 30-day trial of the Managed Detection and Responsecybersecurity service. Pleasereference https:// www. tvlertech. com/ services/ tyler- detect for more information on the service and contact CybersecuritySales@tylertech. com® to initiate the trial.
2022- 369807- K4H7V9 Page 5
Tyler currently supports the following identity providers( IdP's)for use with Tyler back-office solutions: Microsoft Active Directory through Azure AD, ADFSor Okta AD agent, Google Cloud Identity, Okta, and Identity Automation Rapid Identity. Any requirement by you to use an IdP not supported by Tyler will require additional costs, available upon request.
Content Manager Core includes up to 1TB of storage. Should additional storage be needed it may be purchased as needed at an annual fee of$ 5,000 per TB.
The SaaS fees for product that are not named users are based on 32 concurrent users. Should the number of concurrent users be exceeded, Tyler reserves the right to re-negotiate the SaaSfees based upon any resulting changes in the pricing categories.
Financial library includes: standard A/ P check, standard EFT/ACH, standard Purchase order, standard Contract, 1099M, 1099INT, 1099S, 1099NEC and 10996.
General Billing library includes: standard invoice, standard statement, standard general billing receipt and standard miscellaneous receipt.
Personnel Actions Forms Library includes: standard Personnel Action form- New and standard Personnel Action Form- Change.
Standard Project Management responsibilities include project plan creation, initial stakeholder presentation, bi-weekly status calls, updating of project plan task statuses, and go-live planning activities.
Your rights, and the rights of any of your end users, to use Tyler' s Data& Insights SaaS Services, or certain Tyler solutions which include Tyler' s Data& Insights data platform, are subject to the Terms of Services, available at https:// www. tylertech. com/ terms/ data- insights- Baas- services- terms- of-service. By signing this sales quotation, or accessing,installing, or using any of the Tyler solutions listed at the linked terms, you certify that you have reviewed, understand, and agree to said terms.
Payroll library includes: standard PRcheck, standard direct deposit, standard vendor from payroll check, standard vendor from payroll direct deposit, W2, W2c, ACA 1095B, ACA 1095C and 1099 R.
Accounting conversion includes: Actuals( total balances only) up to 5 years, Budgets( total balances only) up to 5 years Accounts Payable conversion includes: Standard- Vendors, Remit Addresses, 1099 Amounts, Check History( Header, Detail)- up to 5 years, Invoices( Header, Detail)- up to 5 years
Purchase Orders conversion includes: Standard- Open POs,Closed POs- up to 5 years In the event Client acquires from Tyler any edition of Content Manager software other than Enterprise Edition, the license for Content Manager is restricted to use with Tyler applications only. If Client wishes to use Content Manager software with non-Tyler applications, Client must 2022- 369807- K4H7V9 Page 6
purchase or upgrade to Content Manager Enterprise Edition. 2022- 369807- K4H7V9 Page 7
Exhibit A
Schedule 1
tyler
0 technologies
Exhibit A
Schedule 1
Migration Modules
Data Dictionaries
Cash Register Interface
G L/ A P
Menu
Purchasing
Payroll
Fixed Assets
Requisitions
Project Accounting
Position Budgeting
Budget Preparation
44% tyler
1 Exhibit B
tyler
technologies
Exhibit B
Invoicing and Payment Policy
Wewill provideyou with the softwareandservicessetforth in the InvestmentSummaryof the Agreement. Capitalized terms not otherwise defined will have the meaning assignedto such terms in the Agreement.
Invoicing: We will invoiceyou for the applicablesoftware andservicesin the InvestmentSummaryas set forth below. Your rights to dispute any invoice are set forth in the Agreement.
1. SaaSFees. SaaSFeesare invoiced on an annual basis, beginning on the commencement of the initial term as set forth in Section F (1) of this Agreement. Your annual SaaSfees for the initial term are set forth in the Investment Summary. Upon expiration of the initial term, your annual SaaSfees will be at our then- current rates. Beginning on the commencement of the initial term, Client shall no longer be required to pay annual support fees for the Migration Modules.
2. Other Tyler Software and Services.
2. 1 VPN Device: The fee for the VPN device will be invoiced upon installation of the VPN.
2.2 Implementation and Other Professional Services( including training): Implementation and other professionalservices(includingtraining) arebilledandinvoicedasdelivered,at the rates set forth in the Investment Summary.
2.3 Consulting Services: If you have purchased any BusinessProcessConsulting services, if they havebeenquotedasfixed-fee services,they will be invoicedS0%uponyour acceptanceof the best practice recommendations, by module, and 50% upon your acceptance of custom desktop procedures, by module. If you have purchased any BusinessProcessConsulting services and they are quoted as an estimate, then we will bill you the actual services delivered on a time and materials basis.
2. 4 Conversions: Fixed- fee conversions are invoiced 50% upon initial delivery of the converted Data, by conversion option, and 50% upon Client acceptance to load the converted Data into Live/ Production environment, by conversion option. Where conversions are quoted as estimated, we will bill you the actual services delivered on a time and materials basis.
2. 5 Requested Modifications to the Tyler Software: Requested modifications to the Tyler Software are invoiced 50% upon delivery of specifications and 50% upon delivery of the applicable modification. You must report any failure of the modification to conform to the specifications within thirty( 30) days of delivery; otherwise, the modification will be deemed to be in compliance with the specifications after the 30- day window has passed. You may still report Defects to us as set forth in this Agreement. tyler
Exhibit B
2.6 Other Fixed Price Services: Other fixed price services are invoiced as delivered, at the rates set forth in the Investment Summary. For the avoidance of doubt, where " Project Planning Services" are provided, payment will be due upon delivery of the Implementation Planning document.
2.7 Annual Services: Unless otherwise indicated in this Exhibit B, fees for annual services are due annually, in advance, commencingon the availabilityof the service. Yourannualfeesfor the initial term are set forth in the Investment Summary. Upon expiration of the initial term, your annual fees will be at our then- current rates.
3. Third Party Products and Hardware.
3.1 ThirdPartySoftwareLicenseFees: Licensefeesfor Third PartySoftware, if any,areinvoiced when we make it available to you for downloading.
3.2 ThirdPartySoftwareMaintenance:Thefirst year maintenancefee for the ThirdParty Software is invoiced when we make it available to you for downloading. Subsequent annual maintenance fees for Third Party Software are invoiced annually, in advance, at then- current rates, upon each anniversary thereof.
3.3 Hardware: Third Party Hardware costs, if any, are invoiced upon delivery.
3.4 Hardware Maintenance: The first year maintenance fee for Hardware is invoiced upon deliveryof the hardware. Subsequentannualmaintenancefeesfor hardwareareinvoiced annually, in advance, at then-current rates, upon eachanniversarythereof.
3.5 ThirdPartyServices: Feesfor ThirdPartyServices, if any,areinvoicedasdelivered,along with applicable expenses, at the rates set forth in the Investment Summary. For the avoidance of doubt, Finite Matters will invoice Client directly for any services fees for Pattern Stream.
3.6 Third Party SaaS: Third Party SaaSServicesfees, if any, are invoiced annually, in advance, commencingwith availabilityof the respectiveThird PartySaaSServices. Pricingfor the first yearof Third PartySaaSServicesisindicatedin the InvestmentSummary. Pricingfor subsequent years will be at the respective third party' s then- current rates.
4. Transaction Fees. Unless paid directly by an end user at the time of transaction, per transaction call, message, etc.) fees are invoiced on a quarterly basis. Feesare indicated in Exhibit A and may be increased by Tyler upon notice of no lessthan thirty( 30) days.
5. Expenses. The service rates in the Investment Summary do not include travel expenses.
Expensesfor Tyler delivered services will be billed as incurred and only in accordance with our then- current BusinessTravel Policy, plus a 10%travel agency processing fee. Our current BusinessTravel Policy is attached to this Exhibit B as Schedule 1. Copies of receipts will be providedupon request. Receiptsfor miscellaneousitemslessthan twenty-five dollarsand mileage logs are not available.
tyler
2 Exhibit B
6. Credit for Prepaid Maintenance and Support Fees for Migration Modules. Client will receive a credit for the maintenance and support fees prepaid for the Migration Modules for the time periodcommencingonthefirst dayoftheinitialterm,assetforthinSectionF (1)of this Agreement. Migration Modules are listed at Exhibit A, Schedule 1.
Payment. Payment for undisputed invoices is due within forty- five( 45) days of the invoice date. We preferto receivepaymentselectronically. Ourelectronicpaymentinformationisavailablebycontacting AR@tvlertech. com.
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3 Exhibit B
Schedule 1
tyler
technologies
Exhibit B
Schedule 1
Business Travel Policy
1. Air Travel
A. Reservations & Tickets
TheTravelManagementCompany(TMC)usedbyTylerwill provideanemployeewith a direct flight within two hours before or after the requested departure time, assuming that flight does not add more than three hours to the employee' s total trip duration and the fare iswithin$ 100( each way) of the lowest logical fare. If a net savings of$ 200 or more ( each way) is possible through a connectingflight that iswithin two hoursbeforeor after the requesteddeparturetime andthat does not add more than three hours to the employee' s total trip duration, the connecting flight should be accepted.
Employees are encouraged to make advanced reservations to take full advantage of discount opportunities. Employees should use all reasonable efforts to make travel arrangements at least two( 2) weeks in advance of commitments. A seven ( 7) day advance booking requirement is mandatory. When bookinglessthan seven (7) daysin advance, managementapprovalwill be required.
Except in the case of international travel where a segment of continuous air travel is six( 6) or more consecutive hours in length, only economy or coach class seating is reimbursable. Employees shall not be reimbursed for" BasicEconomy Fares" because these fares are non-refundable and have many restrictions that outweigh the cost-savings.
B. Baggage Fees
Reimbursement of personal baggage charges are based on trip duration asfollows:
Up to five( 5) days= one( 1) checked bag
Six( 6) or more days= two ( 2) checked bags
Baggage fees for sports equipment are not reimbursable. 1 Exhibit B
Schedule 1
2. Ground Transportation
A. Private Automobile
Mileage Allowance— Business use of an employee' s private automobile will be reimbursed at the current IRSallowable rate, plus out of pocket costs for tolls and parking. Mileage will be calculated byusingthe employee'soffice asthe starting andendingpoint, incompliancewith IRSregulations.
Employees who have been designated a home office should calculate miles from their home.
B. Rental Car
Employees are authorized to rent cars only in conjunction with air travel when cost, convenience, and the specific situation reasonably require their use. When renting a car for Tyler business, employees should select a " mid- size" or" intermediate" car. " Full" size cars may be rented when three or more employees are traveling together. Tyler carries leased vehicle coverage for business car rentals; except for employees traveling to Alaska and internationally( excluding Canada), additional insurance on the rental agreement should be declined.
C. Public Transportation
Taxior airport limousineservicesmaybeconsideredwhentravelingin andaroundcitiesor to and from airports when less expensive means of transportation are unavailable or impractical. The actual fare plus a reasonable tip( 15- 18%) are reimbursable. In the case of a free hotel shuttle to the airport, tips are included in the per diem rates and will not be reimbursed separately D. Parking& Tolls
Whenparkingat the airport, employeesmust uselongerterm parkingareasthat are measuredin days as opposed to hours. Park and fly options located near some airports may also be used. For extended trips that would result in excessive parking charges, public transportation to/ from the airport should be considered. Tolls will be reimbursed when receipts are presented.
3. Lodging
Tyler' s TMC will select hotel chains that are well established, reasonable in price, and conveniently located in relation to the traveler' s work assignment. Typical hotel chains include Courtyard, Fairfield Inn, Hampton Inn, and Holiday Inn Express. If the employee has a discount rate with a local hotel, the hotel reservation should note that discount and the employee should confirm the lower rate with the hotel upon arrival. Employee memberships in travel clubs such as AAA should be noted in their travel profiles so that the employee cantake advantage of any lower club rates.
No shows" or cancellation fees are not reimbursable if the employee does not comply with the hotel' s cancellation policy.
Tips for maids and other hotel staff are included in the per diem rate and are not reimbursed separately.
a.
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2 Exhibit B
Schedule 1
Employees are not authorized to reserve non-traditional short-term lodging, such as Airbnb, VRBO, and HomeAway. Employees who elect to make such reservations shall not be reimbursed.
4. Meals and Incidental Expenses
Employee meals and incidental expenses while on travel status within the continental U.S. are in accordance with the federal per diem rates published by the General Services Administration.
Incidental expenses include tips to maids, hotel staff, and shuttle drivers and other minor travel expenses. Per diem rates are available at www• gsa•gov/ perdiem.
Per diem for Alaska, Hawaii, U.S. protectorates and international destinations are provided separately by the Department of State and will be determined as required.
A. Overnight Travel
Foreachfull dayof travel,all three mealsare reimbursable. Perdiemson the first and lastdayof a trip are governed asset forth below.
Departure Day
Depart before 12: 00 noon Lunch and dinner
Depart after 12: 00 noon Dinner
Return Day
Return before 12: 00 noon Breakfast
Return between 12: 00 noon& 7: 00 p. m. Breakfast and lunch Return after 7: 00 p. m.* Breakfast, lunch and dinner 7:00 p.m. is defined as direct travel time and does not include time taken to stop for dinner.
The reimbursement rates for individual meals are calculated as a percentage of the full day per diem as follows:
Breakfast 15%
Lunch 25%
Dinner 60%
B. Same Day Travel
Employees traveling at least 100 miles to a site and returning in the same day are eligible to claim lunch on an expense report. Employees on same day travel status are eligible to claim dinner in the event they return home after 7:00 p. m.*
7:00 p.m. is defined as direct travel time and does not include time taken to stop for dinner. tyler
3 Exhibit B
Schedule 1
5. Internet Access— Hotels and Airports
Employees who travel may need to accesstheir e-mail at night. Many hotels provide free high speed internet accessand Tyler employees are encouraged to use such hotels whenever possible. If an employee' s hotel charges for internet access it is reimbursable up to$ 10.00 per day. Charges for internet access at airports are not reimbursable.
6. International Travel
All international flights with the exception of flights between the U.S. and Canada should be reserved through TMC using the" lowest practical coach fare" with the exception of flights that are six( 6) or more consecutive hours in length. In such event, the next available seating class above coach shall be reimbursed.
When required to travel internationally for business, employees shall be reimbursed for photo fees, application fees, and execution fees when obtaining a new passport book, but fees related to passportrenewalsare not reimbursable.Visaapplicationandlegalfees,entrytaxesanddeparture taxes are reimbursable.
The cost of vaccinations that are either required for travel to specific countries or suggested by the U. S. Department of Health& Human Services for travel to specific countries, is reimbursable.
Section 4, Meals& Incidental Expenses, and Section 2. b., Rental Car, shall apply to this section. o'.
4 Exhibit C
tyler
t inologios
Exhibit C
SERVICE LEVEL AGREEMENT
I. Agreement Overview
This SLA operates in conjunction with, and does not supersede or replace any part of, the Agreement. It outlinesthe informationtechnologyservicelevelsthat we will provideto you to ensurethe availabilityof the application services that you have requested us to provide. All other support servicesare documented in the Support Call Process. This SLAdoes not apply to any Third Party SaaSServices. All other support services are documented in the Support Call Process.
II. Definitions. Except as defined below, all defined terms have the meaning set forth in the Agreement.
Actual Attainment: The percentageof time the Tyler Software is available during a calendarmonth, calculated as follows: ( Service Availability— Downtime)_ Service Availability.
Client Error Incident: Any service unavailability resulting from your applications, content or equipment, or the acts or omissions of any of your service users or third- party providers over whom we exercise no control.
Downtime: Those minutes during Service Availability, as defined below, when all users cannot launch, login, search or save primary data in the Tyler Software. Downtime does not include those instances in which only a Defect is present.
Emergency Maintenance Window: ( 1) maintenance that is required to patch a critical security vulnerability; ( 2) maintenance that is required to prevent an imminent outage of Service Availability; or 3) maintenance that is mutually agreed upon in writing by Tyler and the Client.
Planned Downtime: Downtime that occurs during a Standard or Emergency Maintenance window.
ServiceAvailability: The total number of minutes in a calendar month that the Tyler Software iscapable of receiving, processing, and responding to requests, excluding Planned Downtime, Client Error Incidents, denial of service attacks and Force Majeure. Service Availability only applies to Tyler Software being used in the live production environment.
Standard Maintenance: Routine maintenance to the Tyler Software and infrastructure. Standard Maintenance is limited to five( 5) hours per week.
III. Service Availability
a. Your Responsibilities
Whenever you experience Downtime, you must make a support call according to the procedures outlined in the Support Call Process. You will receive a support case number. b. Our Responsibilities
1,:•.tyler
Exhibit C
When our support team receives a call from you that Downtime hasoccurred or is occurring, we will work with you to identify the causeof the Downtime (includingwhether it may be the result of Planned Downtime, a Client Error Incident, denial of service attack or Force Majeure). We will also work with you to resume normal operations.
c. Client Relief
Our targeted Attainment Goal is 100%. You may be entitled to credits as indicated in the Client Relief Schedule found below. Your relief credit is calculated as a percentage of the SaaSFees paid for the calendar month.
In order to receive relief credits, you must submit a request through one of the channels listed in our Support Call Process within fifteen days( 15) of the end of the applicable month. We will respond to your relief request within thirty( 30) day(s) of receipt.
The total credits confirmed by us will be applied to the SaaSFeefor the next billing cycle. Issuingof such credit does not relieve us of our obligations under the Agreement to correct the problem which created the service interruption.
Credits are only payable when Actual Attainment results in eligibility for credits in consecutive months and only for such consecutive months.
Client
Relief ' K`°"
Actual Attainment Client Relief
99. 99%- 98. 00% Remedial action will be taken
97. 99%- 95. 00% 4%
Below 95. 00% 5%
IV. Maintenance Notifications
We perform StandardMaintenanceduring limited windowsthat are historicallyknown to be reliably low-traffic times. If and when maintenance is predicted to occur during periods of higher traffic, we will provideadvancenoticeof thosewindowsandwill coordinateto the greatestextent possiblewith you.
Not all maintenance activities will cause application unavailability. However, if Tyler anticipates that activities during a Standard or Emergency Maintenance window may make the Tyler Software unavailable, we will provide advancenotice, as reasonablypracticable, that the Tyler Softwarewill be unavailable during the maintenance window.
r; tyler
2 Exhibit C
Schedule 1
tyler
technologies
Exhibit C
Schedule 1
Support Call Process
Support Channels
Tyler Technologies, Inc. provides the following channels of software support for authorized users*:
1) On- line submission( portal)— for lessurgent and functionality- based questions, users may create support incidents through the Tyler Customer Portal available at the Tyler Technologies website.
A built- in Answer Panel provides users with resolutions to most" how-to" and configuration- basedquestionsthrough a simplifiedsearchinterfacewith machinelearning, potentially eliminating the need to submit the support case.
2) Email— for lessurgent situations, users may submit emails directly to the software support group.
3) Telephone— for urgent or complex questions, users receive toll- free, telephone software support.
Channel availability, may be limited for certain applications.
Support Resources
A number of additional resources are available to provide a comprehensive and complete support experience:
1) Tyler Website— www. tvlertech. com— for accessing client tools, documentation, and other information including support contact information.
2) Tyler Search- a knowledge based search engine that lets you search multiple sources simultaneously to find the answers you need, 24x7.
3) Tyler Community— provides a venue for all Tyler clients with current maintenance agreements to collaborate with one another, share best practices and resources, and accessdocumentation. 4) Tyler University— online training courses on Tyler products.
Support Availability
Tyler Technologies support is available during the local business hours of 8 AM to 5 PM (Monday— Friday) across four UStime zones( Pacific, Mountain, Central and Eastern). Tyler's holiday schedule is outlined below. There will be no support coverage on these days.
New Year' s Day Labor Day
Martin Luther King, Jr. Day Thanksgiving Day
Memorial Day Day after Thanksgiving
Independence Day Christmas Day
For support teams that provide after- hours service, we will provide you with procedures for contacting support staff after normal business hours for reporting Priority Level 1 Defects only. Upon receipt of tyler
1 Exhibit C
Schedule 1
such a Defect notification, we will use commercially reasonable efforts to meet the resolution targets set forth below.
Wewill alsomakecommerciallyreasonableefforts to beavailablefor one pre-scheduledSaturdayof eachmonth to assistyour ITstaff with applyingpatchesandreleaseupgrades,aswell asconsultingwith them on server maintenance and configuration of the Tyler Software environment.
Incident Handling
Incident Tracking
Everysupportincidentis loggedinto Tyler'sCustomerRelationshipManagementSystemandgivena uniquecasenumber.Thissystemtracksthe historyof eachincident.Thecasenumberisusedto track and reference open issues when clients contact support. Clients may track incidents, using the case number, through Tyler' s Customer Portal or by calling software support directly.
Incident Priority
Eachincidentisassigneda priority level,which correspondsto the Client's needs.Tylerandthe Client will reasonablysetthe priority of the incident perthe chart below.Thischart is not intendedto address everytype of support incident,andcertain" characteristics" mayor maynot applydependingon whether the Tyler software has been deployed on customer infrastructure or the Tyler cloud. The goal is to helpguidetheClienttowardsclearlyunderstandingandcommunicatingtheimportanceoftheissue and to describe generally expected response and resolution targets in the production environment only.
Referencesto a" confirmed support incident" mean that Tyler and the Client have successfully validated the reported Defect/ support incident.
Priority Characteristics of Support Incident Resolution Targets' Level
Support incident that causes( a) Tyler shall provide an initial responseto Priority Level complete application failure or 1 incidents within one( 1) business hour of receipt of application unavailability;( b) the incident. Once the incident has been confirmed, 1 application failure or unavailability in Tyler shall use commercially reasonable efforts to Critical
one or more of the client' s remote resolve such support incidents or provide a location; or( c) systemic loss of circumvention procedure within one( 1) business multiple essential system functions. day. Fornon-hosted customers,Tyler's responsibility for lost or corrupted data is limited to assisting the
Client in restoring its last available database.
AI
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2 Exhibit C
Schedule 1
Priority Characteristics of Support Incident Resolution Targets' Level
Support incident that causes( a) Tyler shall provide an initial response to Priority Level repeated, consistent failure of 2 incidents within four( 4) business hours of receipt of essential functionality affecting more the incident. Once the incident has been confirmed, than one user or( b) loss or corruption Tyler shall use commercially reasonable efforts to 2 of data. resolve such support incidents or provide a High circumvention procedure within ten( 10) business
days. For non- hosted customers, Tyler' s
responsibility for loss or corrupted data is limited to assisting the Client in restoring its last available
database.
Priority Level 1 incident with an Tyler shall provide an initial response to Priority Level existing circumvention procedure, or 3 incidents within one( 1) businessday of receipt of a Priority Level 2 incident that affects the incident. Once the incident has been confirmed, only one user or for which there is an Tyler shall use commercially reasonable efforts to 3 existing circumvention procedure. resolve such support incidents without the need for a Medium
circumvention procedure with the next published
maintenance update or service pack, which shall
occur at least quarterly. For non- hosted customers,
Tyler' s responsibility for lost or corrupted data is
limited to assistingthe Client in restoring its last
available database.
Support incident that causes failure of Tyler shall provide an initial response to Priority Level 4 non- essential functionality or a 4 incidents within two( 2) business days of receipt of cosmetic or other issue that does not the incident. Once the incident has been confirmed, Non
qualify as any other Priority Level. Tyler shall use commercially reasonable efforts to critical
resolve such support incidents, as well as cosmetic
issues, with a future version release.
Responseand Resolution Targets may differ by product or business need Incident Escalation
If Tyler is unable to resolve any priority level 1 or 2 defect as listed above or the priority of an issue has elevated since initiation, you may escalate the incident to the appropriate resource, as outlined by each product support team. The corresponding resource will meet with you and any Tyler staff to establish a mutually agreeable plan for addressing the defect.
Remote Support Tool
Some support calls may require further analysis of the Client' s database, processes or setup to diagnose a problem or to assistwith a question. Tyler will, at its discretion, use an industry- standard remote support tool. Tyler' s support team must have the ability to quickly connect to the Client' s system and view the site' s setup, diagnose problems, or assist with screen navigation. More information about the remote support tool Tyler uses is available upon request. tyier
3 Exhibit D
tyler
technologies
Exhibit D
Third Party Terms
DocOrigin Terms. Your use of Tyler Forms software and forms is subject to the DocOrigin End User License Agreement available for download here: https:// eclipsecorp. us/ eula/. By signing a Tyler Agreement or Order Form including Tyler forms software or forms, or accessing,installing, or using Tyler Formssoftwareor forms,you agreethat you haveread,understood,andagreeto suchterms.
ThinPrint Terms. Your use of Tyler Forms software and forms is subject to the End User License Agreement terms for ThinPrint Engine,ThinPrint LicenseServer, and Connected Gateway found here: https:// www. thinprint. com/ en/ legal- notes/ eula/. By signing a Tyler Agreement or Order Form, or accessing,installing,or usingTylerFormssoftwareorforms,youagreethatyouhaveread,understood, and agree to such terms.
r , tyler
1 Exhibit E
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technologies
Exhibit E
Statement of Work
REMAINDER OF PAGE INTENTIONALLY LEFT BLANK
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teChroi.: gie'
Highland CA
SOW from Tyler Technologies, Inc.
7/ 16/ 2024
Presented to:
City of Highland
27215 Baseline St, Highland, CA 92346
Contact:
Rich Boven
Email: richard. boven@tylertech. com
1 Tyler Drive, Yarmouth, ME 04096
Table of Contents
PART 1: EXECUTIVE SUMMARY 1
1. Project Overview 1
1. 1 Introduction 1
1. 2 Project Goals 1
1. 3 Methodology 1
PART 2: PROJECT FOUNDATION 3
2. Project Governance 3
3. Project Scope Control 4
3. 1 Managing Scope and Project Change 4
3. 2 Change Control 4
3. 3 Change Request Management 4
4. Acceptance Process 6
5. Roles and Responsibilities 6
5. 1 Tyler Roles& Responsibilities 6
5. 1. 1 Tyler Executive Manager 7
5. 1. 2 Tyler Implementation Manager 7
5. 1. 3 Tyler Project Manager 7
5. 1. 4 Tyler Implementation Consultant 8
5. 1. 5 Tyler Sales 8
5. 1. 6 Tyler Technical Services 8
5. 2 City Roles& Responsibilities 9
5. 2. 1 City Executive Sponsor 9
5. 2. 2 City Steering Committee 9
5. 2. 3 City Project Manager 9
5. 2. 4 City Functional Leads 11
5. 2. 5 City Power Users 11
5. 2. 6 City End Users 12
5. 2. 7 City Technical Lead 12
5. 2. 8 City Change Management Lead 12
PART 3: PROJECT PLAN 13
6. Project Stages 13
6. 1 Initiate and Plan 14
6. 1. 1 Initial Coordination 14
6. 1. 2 Project/ Phase Planning 15
6. 1. 3 Infrastructure Planning 16
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6. 1. 4 Stakeholder Meeting 17
6. 1. 5 This work package is not applicable 18
6. 1. 6 Control Point 1: Initiate& Plan Stage Acceptance 18
6. 2 Assess& Define 18
6. 2. 1 Solution Orientation 18
6. 2. 2 Current& Future State Analysis 19
6. 2. 3 Conversion Assessment 20
6. 2. 4 This work package is not applicable 21
6. 2. 5 This work package is not applicable 21
6. 2. 6 Control Point 2: Assess& Define Stage Acceptance 21
6. 3 Prepare Solution 22
6. 3. 1 Initial System Deployment 22
6. 3. 2 Configuration 23
6. 3. 3 Process Refinement 24
6. 3. 4 Conversion Delivery 25
6. 3. 5 This work package is not applicable 27
6. 3. 6 This work package is not applicable 27
6. 3. 7 Control Point 3: Prepare Solution Stage Acceptance 27
6. 4 Production Readiness 27
6. 4. 1 Solution Validation 28
6. 4. 2 Go- Live Readiness 28
6. 4, 3 End User Training 29
6. 4. 4 Control Point 4: Production Readiness Stage Acceptance 31
6. 5 Production 31
6. 5. 1 Go- Live 31
6. 5. 2 Transition to Client Services 32
6. 5. 3 Post Go- Live Activities 33
6. 5. 4 Control Point 5: Production Stage Acceptance 34
6. 6 Close 34
6. 6. 1 Phase Closeout 35
6. 6. 2 Project Closeout 36
6. 6. 3 Control Point 6: Close Stage Acceptance 37
7. General Assumptions 37
7. 1 Project 37
7. 2 Organizational Change Management 37
7. 3 Resources and Scheduling 38
7. 4 Data 38
7. 5 Facilities 39
8. Glossary 40
PART 4: APPENDICES 43
9. Conversion 43
9. 1 Enterprise ERP Conversion Summary 43
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9. 1. 1 Accounting 43
9. 1. 2 Accounts Payable 43
9. 1. 3 Purchase Orders 43
9. 1. 4 General Billing 44
9. 1. 5 Human Resources Management 44
10. Additional Appendices 46
10. 1 This work package is not applicable 46
11. Project Timeline 47
11. 1 ERP Project Timeline 47
11. 2 This work package is not applicable 47
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Part 1 : Executive Summary
1. Project Overview
1, 1 Introduction
TylerTechnologies(" Tyler") is the largest and most established provider of integrated software and technology servicesfocused solelyon the public sector. Tyler's end-to- end solutions empower public sector entitiesincludinglocal,state, provincialandfederalgovernment,to operatemoreefficientlyandconnect moretransparentlywith their constituentsandwith eachother. Byconnectingdataandprocessesacross disparate systems,Tyler's solutions transform how clients gain actionable insights that solve problems in their communities.
1. 2 Project Goals
ThisStatement of Work(" SOW") documents the methodology, implementation stages,activities, and roles and responsibilities, and project scope listed in the Investment Summary of the Agreement between Tyler and the City( collectively the" Project").
The overall goals of the project are to:
Successfullyimplement the contracted scopeon time and on budget Increase operational efficiencies and empower users to be more productive Improve accessibility and responsivenessto external and internal customer needs Overcome current challengesand meet future goals
1. 3 Methodology
Thisisaccomplishedbythe CityandTylerworkingasa partnershipandTylerutilizingitsdepthof implementation experience. While each Project is unique, all will follow Tyler' s six-stage methodology. Each of the six stagesis comprised of multiple work packages,and each work packageincludes a narrative description, objectives, tasks, inputs, outputs/ deliverables, assumptions, and a responsibility matrix.
Tailored specificallyfor Tyler's public sector clients, the project methodology contains StageAcceptance Control Points throughout each Phase to ensure adherence to scope, budget, timeline controls, effective communications, and quality standards. Clearly defined, the project methodology repeats consistently across Phases, and is scaled to meet the City' s complexity and organizational needs.
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Tyler's SixStageProjectMethodology
1NrAIL MESSI PREPARE ROOM TM* PRODUCTION Ctra
PLAN MIE SWIM PfAD# NCIS Immo
1opwert
GOVERNANCE
The methodology adaptsto both single-phaseand multiple- phaseprojects.
To achieve Project success, it is imperative that both the City and Tyler commit to including the necessary leadershipandgovernance.Duringeachstageof the Project, it isexpectedthat the CityandTylerProject teams work collaboratively to complete tasks.An underlying principle of Tyler's Implementation processisto employ an iterative model where the City's businessprocessesare assessed,configured, validated, and refined cyclically in line with the project budget. This approach is used in multiple stagesand work packages as illustrated in the graphic below.
Iterative Project Model
ASSESS
111
z a
d
ALJUM
The delivery approach is systematic, which reduces variability and mitigates risks to ensure Project success. As illustrated, some stages,along with work packagesand tasks,are intended to be overlapping by nature to complete the Project efficiently and effectively
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Part 2 : Project Foundation
2. Project Governance
Projectgovernanceisthe managementframeworkwithin whichProjectdecisionsaremade.Theroleof Project governance is to provide a decision-making approach that is logical, robust, and repeatable. This allows organizations to have a structured approach for conducting its daily business in addition to project related activities.
This section outlines the resourcesrequired to meet the businessneeds,objectives, and priorities for the Project, communicate the goalsto other Project participants, and provide support and guidance to accomplishthesegoals.Projectgovernancedefinesthestructurefor escalationof issuesandrisks,Change Control review and authority, and Organizational ChangeManagement activities.Throughout the Statement of WorkTylerhasprovidedRACIMatricesfor activitiesto becompletedthroughoutthe implementation which will further outline responsibilities of different roles in each stage. Further refinement of the governancestructure, relatedprocesses,andspecificrolesandresponsibilitiesoccursduringthe Initiate& Plan Stage.
The chart below illustrates an overall team perspective where Tyler and the City collaborate to resolveProject challengesaccordingto definedescalationpaths. If projectmanagersdonot possessauthorityto determinea solution, resolve an issue, or mitigate a risk, Tyler implementation management and the City Steering Committee become the escalation points to triage responsesprior to escalationto the City and Tyler executive sponsors.As part of the escalation process,each Project governancetier presents recommendations and supporting information to facilitate knowledge transfer and issueresolution. The City and Tyler executive sponsors serve as the final escalation point.
Project GovernanceRelationships
CLIENT LEADERSHIP TYLER LEADERSHIP
EXECIRIYESPOIISON EXECUTIVESPONSOR
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PROTECTNARVER PROJECTIMAGER
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3. Project Scope Control
3. 1 Managing Scope and Project Change
ProjectManagementgovernanceprinciplescontendthat therearethreeconnectedconstraintsona Project:
budget, timeline, and scope. These constraints, known as the" triple constraints" or project management triangle, define budget in terms of financial cost, labor costs, and other resource costs. Scope is defined as the workperformedto delivera product,serviceor resultwith the specifiedfeaturesandfunctions,whiletime is simplydefinedasthe schedule.TheTripleConstrainttheorystatesthat if youchangeonesideof the triangle, theothertwo sidesmustbecorrespondinglyadjusted. Forexample, if the scopeof the Projectisincreased, cost and time to complete will also need to increase.The Project and executive teams will need to remain cognizant of these constraints when making impactful decisionsto the Project. A simple illustration of this triangleisincludedhere,showingthe connectionof eachitemandtheir relationalimpactto the overall Scope.
Project Management Triangle
QUALITY
BUDGET
A pillarof anysuccessfulprojectisthe abilityto properlymanagescopewhileallowingthe appropriatelevel offlexibilityto incorporateapprovedchanges.Scopeandchangeswithin the projectwill bemanagedusing the changecontrol processoutlined in the following section.
3. 2 Change Control
It may become necessaryto change the scope of this Project due to unforeseeable circumstances(e.g., new constraints or opportunities are discovered). This Project is being undertaken with the understanding that Project scope,schedule,and/or cost may need to changeto produce optimal resultsfor stakeholders.
Changesto contractual requirements will follow the changecontrol processspecified in the final contract, and as described below.
3. 3 Change Request Management
Should the need for a change to Project scope, schedule, and/ or cost be identified during the Project, the changewill be brought to the attention of the Steering Committee and an assessmentof the changewill occur. While such changes may result in additional costs and delays relative to the schedule, some changes mayresult in lesscost to the City; for example, the City may decide it no longer needsa deliverable originally defined in the Project. The Change Request will include the following information• Highland CA j
Tyler Technologies, Inc. Page J 4
The nature of the change.
AgoodfaithestimateoftheadditionalcostorassociatedsavingstotheCity, if any.
The timetable for implementing the change.
The effect on and/ or risk to the schedule, resource needs or resource responsibilities.
TheCitywill useitsgoodfaitheffortsto either approveor disapproveanyChangeRequestwithin ten(10) BusinessDays(or otherperiodasmutuallyagreeablebetweenTylerandthe City).Anychangesto the Project scope, budget, or timeline must be documented and approved in writing usinga ChangeRequestform. These changesconstitute a formal amendment to the Statement of Work and will supersedeany conflicting term in the Statement of Work.
Change Request Process
NEED SCOPE DETAILS REQUEST CHANGES SCHEDULE
CLIENT IDENTIFIES TYLERASSESSES/ CUM DETAILS IF TYLERAGREES CLIENTAUTHORIZES SCHEDULEOUSTED TO NEED! DESIREFOR DETERMINESOUT NEED IN CHANCE WITH THE REQUEST OR DECLINESTHE ACCOMMODATETHE
CHANGE OFSCOPE REQUESTFORM CHARGE CRAM IF NECESSARY
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4. Acceptance Process
The implementation of a Project involves many decisionsto be made throughout its lifecycle.Decisions will vary from higher level strategy decisionsto smaller, detailed Project level decisions.It is critical to the success of the Project that each City office or department designatesspecific individualsfor makingdecisionson behalf of their offices or departments.
Both Tyler and the City will identify representative project managers.These individualswill represent the interests of all stakeholders and serve as the primary contacts between the two organizations.
Thecoordinationof gainingCityfeedbackandapprovalon Projectdeliverableswill becriticalto the successof the Project. The City project manager will strive to gain deliverable and decisionapprovalsfrom all authorized Cityrepresentatives.Giventhat thedesignateddecision-makerfor eachdepartmentmaynot alwaysbe available, there must be a designated proxy for each decision point in the Project.Assignmentof eachproxy will be the responsibility of the leadershipfrom each City department. The proxieswill be named individuals that have the authorization to make decisions on behalf of their department.
The following processwill be usedfor accepting Deliverablesand Control Points:
TheCityshallhavefive(5)businessdaysfrom the dateof delivery,or asotherwisemutuallyagreed uponbythe partiesin writing,to accepteachDeliverableor ControlPoint. If theCitydoesnot provideacceptanceor acknowledgementwithin five(5) businessdays,or the otherwiseagreedupon timeframe, not to be unreasonablywithheld, Tyler deems the Deliverableor Control Point as accepted.
If the City does not agree the Deliverableor Control Point meets requirements, the City shall notify Tyler project manager(s), in writing, with reasoning within five( 5) businessdays,or the otherwise agreed-upon timeframe, not to be unreasonablywithheld, of receipt of the Deliverable.
Tyler shall addressany deficienciesand redeliver the Deliverable or Control Point. The City shall then have two( 2) business days from receipt of the redelivered Deliverable or Control Point to accept or again submit written notification of reasonsfor rejecting the milestone. If the City does not provide acceptance within two( 2) business days, or the otherwise agreed upon timeframe, not to be unreasonably withheld, Tyler deemsthe Deliverable or Control Point asaccepted.
5. Roles and Responsibilities
The following defines the roles and responsibilitiesof each Project resource for the City and Tyler. Rolesand responsibilities may not follow the organizational chart or position descriptions at the City, but are roles defined within the Project. It is common for individual resources on both the Tyler and City project teams to fill multiple roles. Similarly, it is common for some roles to be filled by multiple people.
5. 1 Tyler Roles & Responsibilities
Tyler assignsa project manager prior to the start of each Phaseof the Project( some Projectsmay only be one Phase in duration). Additional Tyler resources are assigned as the schedule develops and as needs arise.
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5. 1. 1 Tyler Executive Manager
Tyler executive management hasindirect involvement with the Project and is part of the Tyler escalation process.ThisteammemberoffersadditionalsupporttotheProjectteamandcollaborateswithotherTyler department managersas needed to escalate and facilitate implementation Project tasksand decisions.
Providesclear direction for Tyler staff on executing on the Project Deliverablesto align with satisfying the City' s overall organizational strategy.
Authorizes required Project resources.
Resolvesall decisions and/or issuesnot resolvedat the implementation management levelaspart of the escalation process.
Acts as the counterpart to the City' s executive sponsor.
5. 1.2 Tyler Implementation Manager
Tyler implementation management hasindirect involvement with the Project and is part of the Tyler escalationprocess.TheTylerprojectmanagersconsultimplementationmanagementon issuesand outstandingdecisionscriticalto the Project. Implementationmanagementworkstowardasolution with the Tyler Project Manager or with City management as appropriate. Tyler executive management isthe escalation point for any issuesnot resolved at this level.
Assigns Tyler Project personnel.
Provides support for the Project team.
Providesmanagement support for the Projectto ensure it is staffed appropriately and staff have necessary resources.
MonitorsProjectprogressincludingprogresstowardsagreedupongoalsandobjectives.
5. 1.3 Tyler Project Manager
TheTylerprojectmanager(s) providesoversightof the Project,coordinationofTylerresources between departments, management of the Project budget and schedule, effective risk, and issue management, and isthe primary point of contact for all Project related items. As requested by the City,theTylerProjectManagerprovidesregularupdatesto the CitySteeringCommitteeandother Tylergovernancemembers.TylerProjectManager's roleincludesresponsibilitiesin thefollowing areas:
5. 1.3. 1 Contract Management
Validates contract compliance throughout the Project.
Ensures Deliverables meet contract requirements.
Acts as primary point of contact for all contract and invoicing questions.
Preparesand presents contract milestone sign-offs for acceptance by the City project manager(s).
Coordinates Change Requests, if needed, to ensure proper Scope and budgetary compliance.
5. 1. 3.2 Planning
Deliversproject planning documents.
Defines Project tasks and resource requirements.
Develops initial Project schedule and Project Management Plan.
Collaborateswith the City project manager(s)to plan and schedule Project timelines to achieveon- time implementation.
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5. 1. 3. 3 Implementation Management
Tightly managesScopeand budget of Project to ensure Scopechangesand budget planned versus actual are transparent and handled effectively and efficiently.
Establishes and manages a schedule and Tyler resources that properly support the Project Schedule and are also in balance with Scope/ budget.
Establishesrisk/issuetracking/ reporting processbetween the City and Tyler and takes all necessary steps to proactively mitigate these items or communicate with transparency to the City any items that may impact the outcomes of the Project.
Collaborateswith the City' s project manager(s)to establishkey businessdrivers and success indicatorsthatwill helpto governProjectactivitiesandkeydecisionsto ensurea qualityoutcomeof the project.
Collaborateswith the City's projectmanager(s)to setaroutinecommunicationplanthat will aideall Project team members, of both the City and Tyler, in understandingthe goals,objectives, status, and health of the Project.
5. 1. 3. 4 Resource Management
Acts as liaison between Project team and Tyler manager( s).
Identifies and coordinates all Tyler resources acrossall applications, Phases,and activities including development, forms, installation, reports, implementation, and billing.
Provides direction and support to Project team.
Managesthe appropriate assignment and timely completion of tasksasdefined in the Project Schedule, task list, and Go- Live Checklist.
Assesses team performance and adjusts as necessary.
Consulted on in Scope 3rd party providers to align activities with ongoing Project tasks.
5. 1.4 Tyler Implementation Consultant
Completes tasks as assigned by the Tyler project manager( s).
Documents activities for services performed by Tyler.
Guidesthe City through software validation processfollowing configuration.
Assistsduring Go-Liveprocessand provides support until the Citytransitions to Client Services.
Facilitatestraining sessionsand discussionswith the City and Tyler staff to ensure adequate discussionof the appropriate agendatopics during the allotted time.
May provide conversion review and error resolution assistance.
5. 1.5 Tyler Sales
Supports Sales to Implementation knowledge transfer during Initiate& Plan.
Provides historical information, as needed, throughout implementation.
Participates in pricing activities if additional licensingand/or servicesare needed.
5. 1. 6 Tyler Technical Services
Maintains Tyler infrastructure requirements and design document( s).
Involved in system infrastructure planning/ review( s).
Provides first installation of licensed software with initial database on servers.
Supports and assists the project team with technical/ environmental issues/ needs.
Deploys Tyler products.
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5. 2 City Roles & Responsibilities
Cityresourceswill beassignedpriorto the startof eachPhaseof the Project.Onepersonmaybeassignedto multiple Project roles.
5.2.1 City Executive Sponsor
The City executive sponsor provides support to the Project by providing strategic direction and communicatingkeyissuesaboutthe Projectanditsoverallimportanceto the organization.Whencalled upon, the executive sponsor also acts as the final authority on all escalated Project issues. The executive sponsor engagesin the Project,as needed, to provide necessarysupport, oversight, guidance, and escalation, but does not participate in day-to-day Project activities. The executive sponsorempowers the City steering committee, projectmanager(s),andfunctionalleadsto makecriticalbusinessdecisionsfor the City.
Champions the project at the executive levelto secure buy-in.
Authorizes required project resources.
Actively participates in organizational change communications.
5.2.2 City Steering Committee
TheCitysteeringcommitteeunderstandsandsupportsthe culturalchangenecessaryfor the Projectand fosters an appreciation for the Project' s value throughout the organization. The steering committee oversees the CityprojectmanagerandProjectthroughparticipationin regularinternalmeetings.TheCitysteering committee remains updated on all Project progress, Project decisions,and achievement of Project milestones.TheCitysteeringcommitteealsoservesasprimarylevelof issueresolutionfor the Project.
Works to resolve all decisionsand/or issuesnot resolved at the project managerlevel aspart of the escalation process.
Attends all scheduled steering committee meetings.
Provides support for the project team.
Assists with communicating key project messages throughout the organization.
Prioritizes the project within the organization.
Ensuresthe project staffed appropriately and that staff have necessaryresources.
Monitors project progressincluding progresstowards agreed upon goalsand objectives.
Hasthe authority to approve or deny changesimpacting the following areas:
o Cost
o Scope
o Schedule
o Project Goals
o City Policies
o Needs of other client projects
5.2.3 City Project Manager
The City shall assignproject manager(s) prior to the start of this project with overall responsibility and authority to make decisions related to Project Scope,scheduling, and task assignment.The City Project Manager should communicate decisions and commitments to the Tyler project manager( s) in a timely and efficient manner. When the City project manager( s) do not have the knowledge or authority to make decisions, he or she engagesthe necessaryresourcesto participate in discussionsand makedecisions in a Highland CA 0 j
Tyler Technologies, Inc. Page 19 CO
timelyfashionto avoidProjectdelays.TheCityprojectmanager(s)areresponsiblefor reportingto the City steering committee and determining appropriate escalation points.
5. 2. 3. 1 Contract Management
Validates contract compliance throughout the project.
Ensuresthat invoicing and Deliverablesmeet contract requirements.
Actsasprimarypointof contactfor allcontractandinvoicingquestions.Collaborateson and approves ChangeRequests,if needed, to ensure proper scope and budgetary compliance.
5.2. 3. 2 Planning
Reviews and accepts project planning documents.
Definesproject tasksand resource requirements for the City project team.
Collaborates in the development and approval of the project schedule.
Collaborateswith Tyler project manager(s)to plan and schedule project timelines to achieveon-time implementation.
5. 2.3. 3 Implementation Management
Tightly managesproject budget and scope.
Collaborateswith Tyler project manager(s)to establisha processand approval matrix to ensurethat scopechangesandbudget(plannedversusactual)aretransparentandhandledeffectivelyand efficiently.
Collaborateswith Tyler project managerto establishand managea schedule and resource planthat properlysupportsthe projectscheduleasawholeandisalsoin balancewith scopeandbudget.
Collaborateswith Tyler project manager(s)to establish risk and issuetracking and reporting process between the City and Tyler and takes all necessarystepsto proactively mitigate these items or communicatewith transparencyto Tyleranyitemsthat mayimpactthe outcomesof the project.
Collaborateswith Tyler project manager(s)to establish key businessdrivers and successindicators that will helpto governprojectactivitiesandkeydecisionsto ensurea qualityoutcomeof the project.
Routinelycommunicateswith boththe CitystaffandTyler,aidingin the understandingofgoals, objectives, current status, and health of the project by all team members.
Managesthe requirements gathering processand ensure timely and quality businessrequirements are being provided to Tyler.
5. 2. 3. 4 Resource Management
Acts as liaison between project team and stakeholders.
Identifies and coordinates all City resourcesacrossall modules, phases,and activities including data conversions, forms design, hardware and software installation, reports building, and satisfying invoices.
Provides direction and support to project team.
Builds partnerships among the various stakeholders, negotiating authority to move the project forward.
Manages the appropriate assignment and timely completion of tasks as defined.
Assessesteam performance and takes corrective action, if needed.
Providesguidance to City technical teams to ensure appropriate responseand collaboration with Tyler TechnicalSupport Teamsto ensure timely responseand appropriate resolution.
Ownsthe relationship with in-Scope3rd party providers and aligns activities with ongoing project tasks.
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Ensuresthat usershaveappropriate accessto Tyler project toolsets as required.
Conducts training on proper use of toolsets.
Validates completion of required assignments using toolsets.
5.2.4 City Functional Leads
Makes business process change decisions under time sensitive conditions.
Communicatesexisting businessprocessesand procedures to Tyler consultants.
Assists in identifying business process changes that may require escalation.
Contributes business process expertise for Current& Future State Analysis.
Identifies and includes additional subject matter experts to participate in Current& Future State Analysis.
Validates that necessaryskills havebeen retained by end users.
Provides End Users with dedicated time to complete required homework tasks.
Acts asan ambassador/champion of changefor the new processand provide businessprocess change support.
Identifies and communicates any additional training needsor schedulingconflicts to the City project manager.
Activelyparticipatesin allaspectsof the implementation,including,but not limitedto, the following key activities:
o Task completion
o Stakeholder Meeting
o Project Management Plan development
o Schedule development
o Maintenance and monitoring of risk register
o Escalation of issues
o Communication with Tyler project team
o Coordination of City resources
o Attendance at scheduled sessions
o Change management activities
o Modification specification, demonstrations, testing and approval assistance o Data analysis assistance
o Decentralized end user training
o Process testing
o Solution Validation
5. 2.5 City Power Users
Participate in project activities as required by the project team and project manager(s). a
Provide subject matter expertise on the City business processes and requirements.
Act as subject matter experts and attend Current& Future State Analysis sessions as needed.
Attend all scheduled training sessions.
Participate in all required post- training processes as needed throughout project.
Test all application configuration to ensure it satisfies business process requirements.
Become application experts.
Participate in Solution Validation.
Adopt and support changed procedures.
Complete all deliverables by the due dates defined in the project schedule.
Demonstrate competency with Tyler products processingprior to Go-live.
Provide knowledge transfer to the City staff during and after implementation.
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Participate in conversion review and validation.
5.2.6 City End Users
Attend all scheduled training sessions.
Become proficient in application functions related to job duties.
Adopt and utilize changed procedures.
Complete all deliverables by the due dates defined in the project schedule.
Utilizesoftwareto performjob functionsat andbeyondGo-live.
5.2.7 City Technical Lead
Coordinates updates and releases with Tyler as needed.
Coordinates the copying of source databasesto training/ testing databasesasneeded for training days.
Coordinates and adds new users, printers and other peripherals as needed.
Validates that all users understand log-on processand have necessarypermissionfor all training sessions.
Coordinates interface development for City third party interfaces.
Developsor assistsin creating reports as needed.
Ensureson-site system meets specifications provided by Tyler.
Assists with software installation as needed.
Extractsand transmits conversion data and control reports from the City's legacysystem per the conversion schedule set forth in the project schedule.
5,2.7.1 City Upgrade Coordination
Becomesfamiliar with the software upgrade processand required steps.
Becomes familiar with Tyler' s releases and updates.
UtilizesTyler resourcesto stay abreast of the latest Tyler releasesand updates, aswell asthe latest helpful tools to manage the City' s software upgrade process.
Assists with the software upgrade process during implementation.
Manages software upgrade activities post- implementation.
Manages software upgrade plan activities.
Coordinates software upgrade plan activities with City and Tyler resources.
Communicates changesaffecting usersand department stakeholders.
Obtains department stakeholder acceptance to upgrade production environment.
5.2.8 CityChangeManagementLead
Validates that users receive timely and thorough communication regarding process changes.
Providescoachingto supervisorsto prepare them to support usersthrough the project changes.
Identifies the impact areas resulting from project activities and develops a plan to address them proactively.
Identifies areas of resistance and develops a plan to reinforce the change.
Monitors post-production performance and new processadherence.
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Part 3 : Project Plan
6. Project Stages
Work Breakdown Structure
The Work Breakdown Structure( WBS) is a hierarchical representation of a Project or Phasebroken down into smaller, more manageablecomponents. The top- level components are called "Stages" and the secondlevel components are called" Work Packages".The work packages,shown below each stage,contain the high-level work to be done. The detailed Project Schedule, developed during Project/PhasePlanningand finalized during subsequentstages,lists the tasks to be completed within eachwork package. Eachstage ends with a" Control Point",confirmingthe workperformedduringthat stageof the Projecthasbeenacceptedbythe City.
Work Breakdown Structure ( WBS)
1. Initiate& ; 2. Assess& 3. Prepare 4. Production Plan Define Solution Readiness
5. Production 6. Close
1. 1 Initial 2. 1 Solution 3. 1 Initial System 4. 1 Solution 6. 1 Phase Close Coordination Orientation Deployment Validation
5. 1 Go Live
Out
1. 2 Project/ Phase 2. 2 Current& Future 4. 2 Go Live 5. 2 Transition to 6. 2 Project Close
3. 2 Configuration
Planning State Analysis Readiness Client Services Out
1. 3 GIS Planning'
2. 3 Modification 3. 3 Process 4. 3 End User 5. 3 Post Go Live Analysis Refinement Training Activities
1. 4 Infrastructure 2. 4 Conversion 3. 4 Conversion
Planning Assessment Delivery
5 Stakeholder
2. 5 Data Assessment 3. 5 Data Delivery
Meeting
3. 6 Modifications'
Itemsnotedwith anasteriskin the graphicaboverelate tospecificproductsandservices.If thoseproductsandservicesorenot includedin thescope of the contract,thesespecificworkpackageswill be notedas" hisworkpackageisnot applicable"in Section6 of the Statementof Work.
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6. 1 Initiate and Plan
The Initiate and Plan stage involves Project initiation, infrastructure, and planning. This stage creates a foundation for the Project by identifying and establishing sequenceand timing for each Phaseaswell as verifyingscopefor the Project.Thisstagewill beconductedatthe onsetof the Project,with afew unique items being repeated for the additional Phasesas needed.
6. 1. 1 Initial Coordination
Prior to Project commencement, Tyler management assignsproject manager(s). Additional Project resources will be assigned later in the Project as a Project schedule is developed. Tyler provides the City with initial Project documents used to gather namesof key personnel, their functional role as it pertains to the Project, aswell as any blackout dates to considerfor future planning. the City gathersthe information requested by the provideddeadlineensuringpreliminaryplanningandschedulingcanbeconductedmovingthe Project forward in a timely fashion. Internally, the Tyler Project Manager(s)coordinate with salesto ensure transfer of vital information from the salesprocessprior to scheduling a Project PlanningMeeting with the City's team. Duringthisstep,Tylerwill workwith the Cityto establishthe date(s)for the ProjectandPhasePlanning session.
Objectives:
Formally launch the project.
Establish project governance.
Define and communicate governance for Tyler.
Identify City project team.
STAGE 1 Initial Coordination
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Tyler Technologies, Inc. Page' 14
Inputs Contract documents
Statement of Work
Outputs/ Deliverables Working initial project documents Project portal
Work package assumptions:
Project activities begin after the agreement has been fully executed.
6.1.2 Project/ Phase Planning
Project and Phaseplanning provides an opportunity to review the contract, software, data conversionsand servicespurchased, identify applications to implement in each Phase(if applicable), and discuss implementation timeframes.
Duringthis work packageTyler will work with the City to coordinate and plan aformal Project planning meeting(s).This meeting signifies the start of the Project and should be attended by all City Project team members and the Tyler Project Manager. The meeting provides an opportunity for Tyler to introduce its implementation methodology, terminology, and Project management best practicesto the City's Project Team.Thiswill also present an opportunity for project managers and Project sponsorsto beginto discuss Projectcommunication, metrics, status reporting and tools to be usedto measure Project progressand manage change.
Tyler will work with the City Project Team to prepare and deliver the Project Management Planasan output of the planning meeting. This plan will continue to evolve and grow asthe Project progressesand will describe how the project will be executed, monitored, and controlled.
During project planning, Tyler will introduce the tools that will be usedthroughout the implementation. Tyler will familiarize the City with these tools during project planning and make them availablefor review and maintenance as applicable throughout the project. Someexamplesare Solution validation plan, issuelog, and go- live checklist.
STAGE 1 Project/ Phase Planning
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Develop Project
A R I C C I
Management Plan
Develop initial
ARIIII I I
project schedule
Inputs Contract documents
Statement of Work
Guide to Starting Your Project
Outputs/ Deliverables Acceptance Criteria[ only] for Deliverables Project Management Plan Delivery of document
Project Operational Plan Delivery of document
Initial Project Schedule City provides acceptance of schedule based on resource availability, project budget, and
goals.
Work packageassumptions:
City hasreviewed and completed the Guide to Starting Your Project document.
6. 1.3 Infrastructure Planning
Procuring required hardware and setting it up properly isa critical part of a successfulimplementation. Tyler will be responsiblefor building the environments for a hosted/SaaSdeployment, unlessotherwise identified in the Agreement. The City is responsible for the installation, setup, and maintenance of all peripheral devices.
Objectives:
Ensure the City' s infrastructure meets Tyler' s application requirements.
Ensurethe City's infrastructure is scheduled to be in placeand available for use on time.
STAGE 1 Infrastructure Planning
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Tyler Technologies, Inc. Page J 16
Inputs Initial Infrastructure Requirements
Outputs/ Acceptance Criteria[ only] for Deliverables
Deliverables
Completed Infrastructure Requirements Delivery of Requirements
6. 1.4 Stakeholder Meeting
Communication of the Project planning outcomes to the City Project team, executivesand other key stakeholders is vital to Project success. The Stakeholder meeting is a strategic activity to inform, engage, gain commitment, and instill confidence in the City team. During the meeting, the goalsand objectives of the Project will be reviewed alongwith detail on Project scope, implementation methodology, roles and responsibilities, Project timeline and schedule, and keys to Project success.
Objectives:
Formally present and communicate the project activities and timeline.
Communicate project expectations.
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Review Stakeholder
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Inputs Agreement
SOW
Project Management Plan
Outputs/ — Acceptance Criteria[ only) for Deliverables Deliverables
Stakeholder Meeting Presentation
Work packageassumptions:
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Tyler Technologies, Inc. Page J 17
None
6.1.5 This work package is not applicable.
6. 1. 6 Control Point 1: Initiate & Plan Stage Acceptance Acceptance criteria for this stage includes completion of all criteria listed below.
Note: Advancement to the Assess& Define stage is not dependent upon Tyler' s receipt of this stage acceptance.
Initiate& Plan Stage Deliverables:
Project Management Plan
Initial Project Schedule
Initiate& Plan stage acceptance criteria:
All stage deliverables accepted basedon acceptancecriteria previously defined Project governance defined
Project portal made available to the City
Stakeholder meeting complete
6. 2 Assess & Define
The Assess& Define stage will provide an opportunity to gather information related to current City business processes.This information will be used to identify and define businessprocessesutilized with Tyler software.
TheCitycollaborateswith Tylerprovidingcompleteandaccurateinformationto Tylerstaffandassistingin analysis,understanding current workflows and businessprocesses.
6. 2. 1 Solution Orientation
The Solution Orientation provides the Project stakeholders a high-level understanding of the solution functionality prior to beginning the current and future state analysis.The primary goal isto establish a foundation for upcoming conversations regarding the designand configuration of the solution.
Tylerutilizesavarietyof toolsfor theSolutionOrientation,focusingon Cityteamknowledgetransfersuchas:
elearning,documentation,or walkthroughs.TheCityteamwill gaina betterunderstandingof the major processesandfocuson dataflow, theconnectionbetweenconfigurationoptionsandoutcome,integration, and terminology that may be unique to Tyler' s solution.
Objectives:
Providea basic understanding of system functionality.
Preparethe City for current and future state analysis.
STAGE 2 Solution Orientation
Tye _ ": I City
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Tyler Technologies, Inc. Page 1 18
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Conduct orientation A R I I I I
Inputs Solution orientation materials
Training Plan
6. 2. 2 Current & Future State Analysis
The Current& FutureStateAnalysisprovidesthe ProjectstakeholdersandTyleranunderstandingof process changes that will be achieved with the new system.
TheCityandTylerwillevaluatecurrentstateprocesses,optionswithinthenewsoftware,prosandconsof each basedon current or desired state and make decisionsabout the future state configuration and processing.Thismayoccurbeforeor within the sametimeframeasthe configurationworkpackage.The options within the new software will be limited to the scopeof this implementation and will make useof standard Tyler functionality.
TheCitywilladopttheexistingTylersolutionwhereverpossibleto avoidprojectscheduleandqualityrisk from over customization of Tyler products. It is the City's responsibility to verify that in-scope requirements arebeingmetthroughoutthe implementationif functionalrequirementsaredefinedaspart ofthe contract.
Thefollowingguidelineswill befollowedwhenevaluatingif a modificationto the productisrequired:
A reasonable business process change is available.
Functionality existswhich satisfies the requirement.
Configuration of the application satisfies the requirement.
An in- scope modification satisfies the requirement.
Requirements that are not met will follow the agreed upon changecontrol processand can have impacts on the project schedule,scope, budget, and resourceavailability STAGE 2 Current& Future State Analysis
Tyler I City
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Document anticipated
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Inputs City current state documentation
Solution Orientation completion
Outputs/ Acceptance Criteria[ only] for Deliverables
Deliverables
Documentation that describes future- state Delivery of document decisions and configuration options to support
future- state decisions.
Work packageassumptions:
Cityattendeespossesssufficientknowledgeandauthorityto makefuturestatedecisions.
TheCityisresponsiblefor anydocumentationof currentstatebusinessprocesses.
The City can effectively communicate current state processes.
6. 2. 3 Conversion Assessment
Data Conversionsare a major effort in any software implementation. Tyler's conversion tools facilitate the predictable, repeatableconversionprocessthat isnecessaryto supportasuccessfultransitionto theTyler system.Thefirst stepin thisprocessisto performanassessmentof the existing("legacy")system(s),to better understand the source data, risks,and options available. Oncethe data hasbeen analyzed,the plan for data conversion is completed and communicated to the appropriate stakeholders.
Objectives:
Communicate a common understanding of the project goalswith respect to data.
Ensure complete and accurate source data is available for review/ transfer.
If sourcedataisaTylerlegacysystem,Tylerperformsthe datamappings. If sourcedataisfroma third-party,clientisresponsiblefor mappingthe datafrom the sourceto the Tylersystem.
Document the data conversion/loading approach.
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STAGE 2 Data Conversion Assessment
Tyler City
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Review and Scrub
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Build/ Update Data
R C C C I I I I
Conversion Plan
Inputs City Source data
City Source data Documentation( if available)
Outputs/ Acceptance Criteria[ only] for Deliverables
Deliverables
Data Conversion Plan built/ updated CityAcceptanceof DataConversionPlan,if Applicable
Work packageassumptions:
If the source data is a Tyler system Tyler's ConversionEngineersextract and map the data into the standard Enterprise ERPconversion format. If the source data isfrom athird- party the client will provideTylerwith the datain amutuallyagreeduponformat.
Tyler will work with the City representatives to identify businessrules before writing the conversion.
Citysubjectmatterexpertsandresourcesmostfamiliarwiththecurrentdatawillbeinvolvedinthe data conversion planning effort.
6.2.4 This work package is not applicable.
6.2.5 This work package is not applicable.
6. 2. 6 Control Point 2: Assess & Define Stage Acceptance Acceptance criteria for this Stage includes completion of all criteria listed below.
Note: Advancement to the PrepareSolution Stageis dependent upon Tyler's receipt of the StageAcceptance.
Assess& Define Stage Deliverables:
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Documentation of future state decisions and configuration options to support future state decisions.
Modification specification document.
Assess& Define Stage Acceptance Criteria:
All stage deliverables accepted based on criteria previously defined.
Solution Orientation is delivered.
Conversion data extracts are received by Tyler.
Data conversion plan built.
6. 3 Prepare Solution
During the Prepare Solution stage, information gathered during the Initiate& Plan and Assess& Define stages will be used to install and configure the Tyler software solution. Software configuration will be validated by the Cityagainstfuturestatedecisionsdefinedin previousstagesandprocessesrefinedasneededto ensure business requirements are met.
6. 3. 1 Initial System Deployment
The timely availability of the Tyler Solution is important to a successfulProject implementation. The success and timeliness of subsequent work packagesare contingent upon the initial system deployment of Tyler Licensed Software on an approved network and infrastructure. Delays in executing this work package can affect the project schedule.
Objectives:
All licensed software is installed and operational. .
The City can access the software.
STAGE 3 Initial System Deployment( Hosted/ SaaS)•
Tyler City
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Highland CA
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Tyler System
Administration
A R I C
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Outputs/ Acceptance Criteria[ only] for Deliverables
Deliverables
Licensed Software is Installed on the Server( s) Software Is accessible Licensed Software is Installed on City Devices Software is accessible if applicable)
Installation Checklist/ System Document
Work package assumptions:
The most current available version of the Tyler Licensed Software will be installed.
TheCitywill providenetworkaccessfor Tylermodules,printers,andInternetaccessto allapplicable City and Tyler Project staff.
The City hastechnical infrastructure in place that meets Tyler requirements to ensure sufficient speed and operability of Tyler LicensedSoftware. Tyler will not support the user of LicensedSoftware if the City does not meet the minimum standards of Tylers's published specifications.
6. 3. 2 Configuration
The purpose of Configuration isto prepare the software product for validation.
Tylerstaffcollaborateswith the Cityto completesoftwareconfigurationbasedonthe outputsof the future stateanalysisperformedduringtheAssessandDefineStage.TheCitycollaborateswithTylerstaffiteratively to validate software configuration.
Objectives:
Software is readyfor validation.
Educate the City Power User how to configure and maintain software.
Prepare standard interfaces for processvalidation( if applicable).
STAGE 3 Configuration
Tyler City
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Highland CA
Tyler Technologies, Inc. Page/ 23
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configuration tasks I C A R C
where applicable)
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configuration and A R C I C C C
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CC A R C C
Validation testing plan T t
Inputs Documentation that describes future state decisions and configuration options to support future state decisions.
Outputs/ Acceptance Criteria[ only] for Deliverables
Deliverables
Configured System
Work package assumptions:
Tyler provides guidance for configuration options available within the Tyler software. The City is responsible for making decisions when multiple options are available.
6. 3. 3 Process Refinement
Tylerwilleducatethe Cityuserson howto executeprocessesin the systemto preparethemfor the validation of the software. The City collaborates with Tyler staff iteratively to validate software configuration options to support future state.
Objectives:
Ensurethat the City understands future state processesand how to execute the processesin the software.
Refineeach processto meet the businessrequirements.
Validate standard interfaces, where applicable.
Validate forms and reports, where applicable.
STAGE 3 I ProcessRefinement
1 Tyler City
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Highland CA
Tyler Technologies, Inc. Page 124
Wr-Conduct process ' ' A R I CI C
training
Confirm process I C AR CI C
decisions
Test configuration I C A R C
Refine
configuration( City I C A R C
Responsible)
Refine
configuration( Tyler A R I I I
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Validate interface
I C A R C C
process and results
Update City-
specific process I C A R
documentation( if
applicable)
Updates to
Solution Validation C C A R C C
testing plan
Inputs Initial Configuration
Documentation that describes future state decisions and configuration options to support future state decisions.
Solution validation test plan
Outputs/ Acceptance Criteria [only) for Deliverables
Deliverables
Updated solution validation test plan
Completed City- specific process
documentation( completed by City)
Work package assumptions:
None
6. 3. 4 Conversion Delivery
Thepurposeof thistaskisto transitionthe City'sdatafrom theirsource("legacy")system(s)to theTyler system(s). The datawill need to be mapped from the legacysysteminto the new Tyler system format. A well- executed data conversion is key to a successful cutover to the new system( s).
With guidancefromTyler,the Citywill reviewspecificdataelementswithin the systemandidentify/ report discrepancies. Iteratively, Tyler will collaborate with the City to addressconversion discrepancies.Thisprocess will allow for clean, reconciled data to transfer from the source system( s) to the Tyler system( s). Reference Conversion Appendix for additional detail.
Highland CA
Tyler Technologies, Inc. Page 125
Load Data
for Testing
Pull Data& Write& Run Conversion
Conversion Map Validate Final
Conversion Reviews
Balancing Conversion
Program
Data Completed
Conversion
Reports
Report&
Correct
Errors
Objectives:
Data is ready for production ( Conversion).
STAGE 3 Data Delivery& Conversion
Tyler City
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source system
Highland CA
Tyler Technologies, Inc. Page l 26
Inputs
Data Conversion Plan
Configuration
Outputs/ Acceptance Criteria[ onlyl for Deliverables
Deliverables
Code Mapping Complete/ Validated
Conversion Iterations/ Reviews Complete Conversion complete, verified, and ready for final pass
Work package assumptions:
TheCitywill providea singlefile layoutpersourcesystemasidentifiedinthe investmentsummary.
TheCitysubjectmatter expertsandresourcesmostfamiliarwith the currentdatawill beinvolvedin the data conversion effort.
TheCityprojectteamwillberesponsibleforcompletingthecodemappingactivity,withassistance from Tyler.
6.3.5 This work package is not applicable.
6.3.6 This work package is not applicable.
6.3.7 Control Point 3: Prepare Solution Stage Acceptance Acceptancecriteria for this Stage includes all criteria listed below in each Work Package.
Note: Advancement to the Production ReadinessStageisdependent upon Tyler's receipt of the Stage Acceptance.
Prepare Solution Stage Deliverables:
Licensed software is installed.
Installation checklist/ system document.
Conversion iterations and reviews complete.
Prepare Solution Stage Acceptance Criteria:
All stage deliverables accepted basedon criteria previously defined.
Software is configured.
Solution validation test plan hasbeen reviewed and updated if needed.
6. 4 Production Readiness
Activities in the Production Readinessstagewill prepare the City team for go-live through solution validation, the developmentof a detailedgo-liveplanandendusertraining.A readinessassessmentwill beconducted withthe Cityto reviewthe statusof the projectandthe organizationsreadinessfor go-live.
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Tyler Technologies, Inc. Page 127
6. 4. 1 Solution Validation
SolutionValidationisthe end-to-endsoftwaretestingactivityto ensurethat the Cityverifiesallaspectsof the Project( hardware, configuration, business processes,etc.) are functioning properly, and validates that all features and functions per the contract have been deployed for system use.
Objectives:
Validate that the solution performs as indicated in the solution validation plan.
Ensurethe Cityorganizationisreadyto moveforwardwith go-liveandtraining(if applicable).
STAGE 4 Solution Validation
Tyler 1City
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Perform testing C C C A R C
Document issues from
C C C A R C
testing
Perform required follow-
4 R C C C C
upon issues
Inputs Solution Validation plan
Completed work product from prior stages( configuration, businessprocess, etc.) Outputs/ Acceptance Criteria[ only] for Deliverables
Deliverables
Solution Validation Report City updates report with testing results Work packageassumptions:
Designatedtesting environment has been established.
Testing includescurrent phase activities or deliverablesonly.
6. 4. 2 Go- Live Readiness
TylerandtheCitywillensurethatallrequirementsdefinedinProjectplanninghavebeencompletedandthe Go-Liveeventcanoccur,asplanned.Ago-livereadinessassessmentwill becompletedidentifyingrisksor actionsitemsto beaddressedto ensurethe Cityhasconsidereditsabilityto successfullyGo-Live. Issuesand Highland CA
Tyler Technologies, Inc. Page l 28
x
concerns will be discussed,and mitigation options documented. Tyler and the City will jointly agree to move forwardwith transitionto production. Expectationsfor finalpreparationandcriticaldatesfor the weeks leadinginto andduringtheGo-Liveweekwill beplannedindetailandcommunicatedto Projectteams.
Objectives:
Action planfor go-live established.
Assess go- live readiness.
Stakeholders informed of go-live activities.
STAGE 4
1 Go- Live Readiness
Tyler110. 11111.
7—_-
I City
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I A R C C I C I I I I I
Assessment i
Conduct Go- Live planning ARC CCCCC C
session
Order peripheral I AR
hardware( if applicable)
Confirm procedures for
Go- Live issue reporting& A R I I i C C I I I I
resolution
Develop Go- Live checklist - ARCC CCIC C
Final system
infrastructure review A. a, C C
where applicable)
Inputs Future state decisions
Go- live checklist
Outputs/ Acceptance Criteria[ only] for Deliverables
Deliverables
Updated go- live checklist Updated Action plan and Checklist for go-live delivered to the City
Work packageassumptions:
None
6.4.3 End User Training
EndUserTrainingisacriticalpartof anysuccessfulsoftwareimplementation.Usingatrainingplanpreviously reviewed and approved, the Project team will organize and initiate the training activities.
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Tyler Technologies, Inc. Page 129
h tom:
Train the Trainer: Tyler provides one occurrence of each scheduled training or implementation topic. City userswho attended the Tyler sessionsmay train additional users.Additional Tyler led sessionsmay be contracted at the applicable rates for training.
Tyler will provide standard application documentation for the general useof the software. It is not Tyler's responsibility to develop City specific businessprocessdocumentation. City-led training labs using City specific businessprocessdocumentation if created by the City can be added to the regular training curriculum, enhancing the training experiences of the end users.
Objectives:
End users are trained on how to use the software prior to go- live.
The City is prepared for on-going training and support of the application.
STAGE 4 End User Training
Tyler City
RACI MATRIX KEY: I
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Update training plan A R C
End User training( Tyler-
A R C C C I C CC
led)
Train- the- trainer A R C CC I C
End User training( City- C C A R I C CC
led)
Inputs Training Plan
List of End Users and their Roles/ Job Duties
Configured Tyler System
Outputs/ Acceptance Criteria[ only] for Deliverables
Deliverables
End User Training City signoff that training was delivered Work package assumptions:
TheCityprojectteamwill workwithTylerto jointly developatrainingcurriculumthat identifiesthe size,makeup, and subject-area of each of the training classes.
Tyler will work with the City as much as possibleto provide end-user training in a manner that minimizes the impact to the daily operations of City departments.
TheCitywill beresponsiblefor trainingnewusersafter go-live(exception—previouslyplannedor regular training offerings by Tyler).
Highland CA
Tyler Technologies, Inc. Page/ 30
6. 4. 4 Control Point 4: Production Readiness Stage Acceptance Acceptance criteria for this stage includes all criteria listed below. Advancement to the Production stage is dependent upon Tyler' s receipt of the stage acceptance.
Production Readiness stage deliverables:
Solution Validation Report.
Update go- live action plan and/ or checklist.
End user training.
Production Readiness stage acceptance criteria:
All stage deliverables accepted based on criteria previously defined.
Go-Liveplanning sessionconducted.
6. 5 Production
Followingendusertrainingthe productionsystemwill befullyenabledandmadereadyfor dailyoperational use as of the scheduled date. Tyler and the City will follow the comprehensive action plan laid out during Go- LiveReadinessto supportgo-liveactivitiesandminimizeriskto the Projectduringgo-live. Followinggo-live, Tylerwill workwith the Cityto verifythat implementationworkisconcluded,postgo-liveactivitiesare scheduled, and the transition to Client Servicesis complete for long-term operations and maintenance of the Tyler software.
6. 5. 1 Go- Live
Followingthe actionplanfor Go-Live, definedin the ProductionReadinessstage,the CityandTylerwill complete work assignedto prepare for Go-Live.
TheCityprovidesfinaldataextractandReportsfrom the LegacySystemfor dataconversionandTyler executes final conversion iteration, if applicable. If defined in the action plan, the City manually enters any data added to the LegacySystemafter final data extract into the Tyler system.
Tyler staff collaborates with the City during Go-Liveactivities. The City transitions to Tyler software for day-to day business processing.
Sometraining topics are better addressedfollowing Go-Live when additional data is available in the system or basedon timing of applicable businessprocessesand will be scheduledfollowing Go-Liveper the Project Schedule.
Objectives:
Execute day to day processing in Tyler software.
City data availablein Production environment.
STAGE 5 Go- Live
2 I City
Highland CA
Tyler Technologies, Inc. Page 131
RACI MATRIX KEY: w
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C C A R
extract, if applicable
Final source data pushed
into production A C R I C C C
environment, if
applicable
Proof final converted C C A R C
data, if applicable
Complete Go- Live
activities as defined in C C C AR CI C
the Go- Live action plan
Provide Go- Live
AR CC I CC I C I C
assistance
Inputs Comprehensive Action Plan for Go- Live
Final source data( if applicable)
Outputs/ Acceptance Criteria[ only] for Deliverables
Deliverables
Data is available in production environment City confirms data is available in production environment
Work package assumptions:
The City will complete activities documented in the action plan for Go-Liveasscheduled.
External stakeholders will be available to assist in supporting the interfaces associated with the Go- Live live process.
The City businessprocessesrequired for Go-Liveare fully documented and tested.
TheCityProjectteamandsubjectmatterexpertsarethe primarypointof contactfor the endusers when reporting issues during Go- Live.
The City Project Team and Power User's provide businessprocesscontext to the end users during Go- Live.
6. 5. 2 Transition to Client Services
Thiswork packagesignalsthe conclusion of implementation activities for the Phaseor Project with the exceptionof agreed-uponpostGo-Liveactivities.TheTylerprojectmanager(s)schedulesa formaltransition of the Cityonto theTylerClientServicesteam,whoprovidesthe Citywith assistancefollowingGo-Live, officially transitioning the City to operations and maintenance.
Objectives:
Highland CA ale
Tyler Technologies, Inc. Page 132
e•
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Ensure no critical issues remain for the project teams to resolve.
Confirm proper knowledge transfer to the City teamsfor key processesand subject areas.
STAGE 5 Transition to Client Services
Tyler City
RACI MATRIX KEY.
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CO
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Transfer City to Client
Services and review
i I Al I R I I CC C
issuereporting and
resolution processes
Review long term
maintenance and
A R C C
continuous
improvement
Inputs -] Open item/ issues List
Outputs/ Acceptance Criteria[ only] for Deliverables
Deliverables
Client Services Support Document
Work package assumptions:
No material project issuesremain without assignmentand plan.
6. 5. 3 Post Go- Live Activities
Some implementation activities are provided post-production due to the timing of businessprocesses,the requirementof actualproductiondatato completethe activities,or the requirementof the systembeing used in a live production state.
Objectives:
Scheduleactivities that are planned for after Go-Live.
Ensureissueshave been resolved or are planned for resolution before phase or project close.
STAGE 5 Post Go- Live Activities
I Tir
m_
City
Highland CA
Tyler Technologies, Inc. Page/ 33
RACI MATRIX KEY:
R= Responsible I 0
A= Accountable I
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C= Consulted
v a) a,
I= Informed E Xa
c a` c
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a` r p w
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Schedule contracted
activities that are
AR CCCC I CCI C C
planned for delivery
after go- live
Determine resolution
plan in preparation for
AR CCC CC I C
phase or project close
out
Inputs List of post Go-Live activities
Outputs/ Acceptance Criteria[ only] for
Deliverables Deliverables
Updated issues log
Work packageassumptions:
System is being usedin a live production state.
6. 5. 4 Control Point 5: Production Stage Acceptance
Acceptance criteria for this Stage includes completion of all criteria listed below:
Advancement to the Close stage is not dependent upon Tyler' s receipt of this Stage Acceptance.
Converted data is available in production environment.
Production Stage Acceptance Criteria:
All stage deliverables accepted based on criteria previously defined.
Go-Liveactivities defined in the Go-Live action plan completed.
Client services support document is provided.
6. 6 Close
The Closestage signifiesfull implementation of all products purchasedand encompassedin the Phaseor Project.TheCitytransitionsto the nextcycleof their relationshipwith Tyler(nextPhaseof implementationor long-term relationship with Tyler Client Services).
Highland CA
Tyler Technologies, Inc. Page/ 34
6. 6. 1 Phase Closeout
Thiswork packagerepresentsPhasecompletionandsignalsthe conclusionof implementationactivitiesfor the Phase.The Tyler Client Servicesteam will assumeongoing support of the City for systemsimplemented in the Phase.
Objectives:
Agreement from Tyler and the City teams that activities within this phase are complete.
STAGE 6 Phase Close Out
Tyler City
RACI MATRIX KEY:
R= Responsible o
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Reconcile project budget
and status of contract I A R I i C
Deliverables
Hold post phase review
A R C c CC C C C C. 0
meeting
Release phase-
dependent Tyler project A R
resources
Participants Tyler City
Project Leadership Project Manager
Project Manager Project Sponsor( s)
Implementation Consultants Functional Leads, Power Users, Technical Leads
Technical Consultants( Conversion, Deployment,
Development)
Client Services
Inputs Contract
Statement of Work
Project artifacts
Outputs/ Acceptance Criteria[ only] for Deliverables
Deliverables
Final action plan( for outstanding items)
Reconciliation Report
Post Phase Review
Highland CA
Tyler Technologies, Inc. Page/ 35
Work package assumptions:
Tyler deliverablesfor the phase have been completed.
6. 6. 2 Project Closeout
Completionof thisworkpackagesignifiesfinalacceptanceandformalclosingof the Project.
At this time the City may choose to begin working with Client Servicesto look at continuous improvement Projects, building on the completed solution.
Objectives:
Confirm no critical issues remain for the project teams to resolve.
Determineproperknowledgetransferto theCityteamsforkeyprocessesandsubjectareashas occurred.
Verifyalldeliverablesincludedinthe Agreementaredelivered.
STAGE 6 Project Close Out
Tyler I City
RACI MATRIX KEY:
R= Responsible o
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Conduct post project AR CCCC CCCC C
review
Deliver post project
report to City and Tyler I A P I I C
leadership
Release Tyler project A P.
resources
Inputs Contract
Statement of Work
Outputs/ Acceptance Criteria[ only] for Deliverables
Deliverables
Post Project Report City acceptance; Completed report indicating all project Deliverables and milestones have
been completed
Work package assumptions:
All projectimplementationactivitieshavebeencompletedandapproved.
Highland CA
Tyler Technologies, Inc. Page/ 36
No critical project issuesremain that have not been documented and assigned.
Finalproject budget has been reconciled and invoiced.
All Tyler deliverables have been completed.
6. 6. 3 Control Point 6: Close Stage Acceptance
Acceptance criteria for this Stage includes completion of all criteria listed below.
Close Stage Deliverables:
Post Project Report.
Close Stage Acceptance Criteria:
Completed report indicating all Project deliverables and milestones havebeen completed.
7. General Assumptions
Tyler and the City will use this SOWasa guide for managingthe implementation of the Tyler Project as providedanddescribedin theAgreement.Thereareafewassumptionswhich,whenacknowledgedand adhered to, will support a successful implementation. Assumptions related to specific work packages are documented throughout the SOW.Included here are general assumptionswhich should be considered throughout the overall implementation process.
7. 1 Project
Project activities will begin after the Agreement has been fully executed.
The City Project Teamwill complete their necessaryassignmentsin a mutually agreed upon timeframe to meet the scheduledgo-live date, as outlined in the ProjectSchedule.
Sessions will be scheduled and conducted at a mutually agreeable time.
Additional services, software modules and modifications not described in the SOW or Agreement will be considered a change to this Project and will require a Change Request Form as previously referenced in the definition of the Change Control Process.
Tyler will provide a written agendaand notice of any prerequisites to the City project manager(s) ten 10) businessdays or as otherwise mutually agreed upon time frame prior to any scheduled on-site or remote sessions, as applicable.
Tyler will provide guidance for configuration and processingoptions availablewithin the Tyler software. If multiple options are presented by Tyler, the City is responsiblefor making decisions based on the options available.
Implementation of new software may require changesto existingprocesses,both businessand technical, requiring the City to make process changes.
TheCityisresponsiblefor defining,documenting,andimplementingtheir policiesthat resultfrom any business process changes.
7. 2 Organizational Change Management
UnlessotherwisecontractedbyTyler, Cityisresponsiblefor managingOrganizationalChange. ImpactedCity resourceswill needconsistentcoachingandreassurancefromtheir leadershipteamto embraceandaccept the changesbeingimposedbythe moveto newsoftware.Animportantpartof changeisensuringthat impactedCityresourcesunderstandthevalueof the change,andwhytheyarebeingaskedto change.
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Tyler Technologies, Inc. Page 137
7. 3 Resources and Scheduling
Cityresourceswill participateinscheduledactivitiesasassignedinthe ProjectSchedule.
TheCityteamwillcompleteprerequisitespriorto applicablescheduledactivities. Failureto doso may affect the schedule.
Tylerandthe Citywill provideresourcesto supportthe effortsto completethe Projectasscheduled and within the constraints of the Project budget.
Abbreviated timelines and overlapped Phases require sufficient resources to complete all required work as scheduled.
Changesto the Project Schedule,availability of resourcesor changesin Scopewill be requested through a ChangeRequest. Impactsto the triple constraints( scope, budget, and schedule)will be assessedand documented as part of the change control process.
TheCitywill ensureassignedresourceswill follow the changecontrolprocessandpossessthe required businessknowledge to complete their assignedtaskssuccessfully.Shouldthere be a change in resources,the replacement resource should have a comparable level of availability, changecontrol process buy- in, and knowledge.
TheCitymakestimelyProjectrelateddecisionsto achievescheduledduedatesontasksandprepare for subsequenttrainingsessions. Failureto dosomayaffectthe schedule,aseachanalysisand implementation session is dependent on the decisions made in prior sessions.
TheCitywill respondto informationrequestsina comprehensiveandtimelymanner, inaccordance with the Project Schedule.
The City will provide adequate meeting spaceor facilities, including appropriate systemconnectivity, to the project teams including Tyler team members.
Foron-sitevisits,Tylerwill identifyatravelschedulethat balancesthe needsof the projectandthe employee.
7. 4 Data
Datawill beconvertedasprovidedandTylerwill not createdatathat doesnot exist.
TheCityisresponsibleforthequalityoflegacydataandforcleaningorscrubbingerroneouslegacy data.
Tylerwill workcloselywith the Cityrepresentativesto identifybusinessrulesbeforewritingthe conversion.TheCitymustconfirmthatallknowndatamappingfromsourcetotargethavebeen identified and documented before Tyler writes the conversion.
All in- scope source data is in data extract( s).
Eachlegacysystemdatafile submittedfor conversionincludesallassociatedrecordsin asingle approved file layout.
TheCitywillprovidethelegacysystemdataextractinthesameformatforeachiterationunless changesaremutuallyagreeduponinadvance. Ifnot,negativeimpactstotheschedule, budgetand resourceavailabilitymayoccurand/or datainthe newsystemmaybe incorrect.
TheCityProjectTeamisresponsibleforreviewingtheconverteddataandreportingissuesduring each iteration, with assistance from Tyler.
TheCityisresponsiblefor providingorenteringtestdata(e.g.,datafortraining,testinginterfaces, etc.)
Highland CA
Tyler Technologies, Inc.