TOWN OF HILLSBOROUGH
San Mateo County
Sophie Cole, Mayor Town Hall
Leslie Marden Ragsdale, Vice Mayor 1600 Floribunda Avenue Laurie Davies Adams, Councilmember Hillsborough, CA 94010 Marie Chuang, Councilmember www.hillsborough.net
Christine Krolik, Councilmember Phone 650-375-7400
A G E N D A
MONDAY, FEBRUARY 23, 2026
9:00 A.M. SPECIAL CITY COUNCIL MEETING
CITY COUNCIL GOAL SETTING
Meetings of the City Council are held in-person in Council Chambers. As a courtesy and technology permitting, the meeting will also be held virtually via Zoom Video Conference. However, the Town cannot guarantee that the public’s access to the Zoom virtual platform will be uninterrupted, and technical difficulties may occur from time to time. In those instances, so long as the public may still attend the meeting in person, the meeting will continue.
In the event a Councilmember is participating remotely under the alternative teleconferencing provisions in the Brown Act (Government Code Section 54953.8), the Town will stop the meeting if there is any technology disruption consistent with the Brown Act’s requirements.
To attend the meeting in person:1600 Floribunda Avenue, Hillsborough, CA 94010 To provide Public Comment in person: Members of the public wishing to speak on the special meeting agenda items are requested to complete a yellow speaker card and submit it to the City Clerk. Speakers may speak for up to three minutes.
To participate in the meeting via Zoom Video Conference:
• Log in to the meeting at https://us06web.zoom.us/j/85046334580?pwd=mlBIDqgBLAJ3bjyW6dHCvMCnw5NeFt.1 • Dial-in via phone:
+1 669 444 9171 US
Meeting ID: 850 4633 4580
Passcode: 944146
To provide Public Comment via Zoom Video Conference: Live verbal public comments may be made on the special meeting item by requesting to speak using the “raise hand” feature in Zoom or, if calling in by phone, by pressing *9 on the telephone keypad prior to the close of the public comment period for the item. In response, the Town will unmute the speaker and allow them to speak for up to three minutes.
SPECIAL CITY COUNCIL MEETING (9:00 a.m.)
I. CALL TO ORDER
II. ROLL CALL
III. CITY COUNCIL GOAL SETTING AND WORK PLAN
1. Review FY 2025-26 Goals and Status
2. a. Proposed Work Plan for FY 2026-27
Special Meeting Agenda – Hillsborough City Council
Monday, February 23, 2026
PUBLIC COMMENT
b. City Council Discussion and Direction on Work Plan
IV. ADJOURNMENT
SPECIAL ACCOMMODATIONS:
If you need a disability-related modification or accommodation, including auxiliary aids or services, to participate in the City Council meeting, or if you need an agenda in an alternate form, please contact the City Clerk’s Office at 375-7412 at least 24 hours before the scheduled City Council meeting.
ADDRESSING THE CITY COUNCIL:
Members of the public may provide written comments to the City Council regarding any item on the special meeting agenda by 5:00 p.m. on Friday, February 20, 2026 to [email protected] or by mail/in person at 1600 Floribunda Avenue, Hillsborough, CA 94010. Any writings or documents provided to a majority of the City Council regarding any item on this agenda prior to the deadline, except as exempt from public disclosure under applicable law, will be available for public inspection on the Town website, and in the City Clerk’s Office at 1600 Floribunda Avenue, Hillsborough, CA 94010, during regular business hours. During the meeting, members of the public may provide public comments on the special meeting agenda items during the general public comment portions of the meeting. All members of the public will be limited to one comment per item. All oral comments made at public meetings, including a speaker’s name, are recorded and included as part of the public record in the meeting minutes. Meeting minutes are publicly accessible via the Town website and via various internet search engines. Written comments, including a commenter’s name, are a public record and subject to disclosure on the Town website and/or upon request pursuant to the California Public Records Act (with personal contact information including personal email addresses and personal phone numbers redacted).
AUDIO / VISUAL ADVISORY:
Those persons who wish to use PowerPoint or other mediums when presenting to the City Council will be required to submit media items to the City Clerk by 12:00 p.m. the day before the meeting. Media items can be emailed to [email protected].
AUDIO OR VIDEO RECORDINGS:
Please be advised that under the Brown Act, any person has the right to record the City Council meeting, including the audience in attendance, using an audio or video recording device subject to certain exceptions. Please be aware that by attending a City Council meeting, you may be audio or video recorded.
TOWN OF HILLSBOROUGH
California
Town Hall
Phone: 650-375-7400 | Fax: 650-375-7475 | 1600 Floribunda Avenue, Hillsborough, CA 94010 | www.hillsborough.net 2026 Goal Setting Session
Agenda
1. Welcome and Opening Comments (9:00 am – 9:15 am)
2. Review 2025-26 Goals and Status (9:45 am – 10:45 am) a. 2025-26 Goals Inventory and Status (Attachment A – Slides 4 through 14)
3. Proposed Work Plan for 2026-27 (10:45 am – 11:15 am) a. Proposed 2026-27 Activities (Attachment A – Slides 17 through 22 or Attachment B)
4. Public Comment (11:15 am – 11:30 am)
5. Break for Lunch (11:30 am – 12:00 pm)
6. Council Discussion (12:00 pm – 2:00 pm)
Executive Summary
Each year, the City Council holds a Special Meeting to plan for its goals for the upcoming Fiscal Year (beginning July 1) to inform the budget planning process. As part of this effort, each Commissioner met with their Department Head or the City Manager to collect the upcoming goals and priorities for the coming year. Attachment B is the draft work plan, containing the full list of projects and programs mentioned during these interviews. During the Special Meeting, the staff will present the status of last year’s goals as well as an overview of the proposed goal list.
The City Council will provide feedback on the draft work plan with the goal of giving staff clear direction on the priorities to pursue. As part of this effort, the following foundational principles are designed to guide the day:
• If everything is a priority, nothing is a priority.
• At the department level, most of the day-to-day operations take up 85-90% of organizational capacity. • Upcoming budget allocations must be aligned with the work plan. • The City Council is accountable for providing strategic direction and policy guidance, approving the budget and staffing resources, and not adding new priorities without eliminating other priorities. • Executive Management (City Manager and Department Heads) is responsible for recommending resources needed, identifying reasonable timelines, achieving key milestones, and recommending adjustment along the way.
This is achieved by the Council directing the City Manager on the priorities to advance a consensus of the Council. The City Manager then works with staff to accomplish Council priorities.
Presentation of the Work Plan
The City Manager will present the work plan, informed by the interviews with each department and Councilmember. The Mayor will ask the Council for their input upon seeing the full work plan:
• Anything missing?
• Things we think should be removed.
• Any direction? Higher or lower priorities?
• Goal is to give staff clear direction.
Parking Lot
The parking lot is meant to be used as a time management tool to capture points that may not be relevant to the work planning discussion or any items that should be considered for planning in the future, beyond this fiscal year.
FY 2026-27 Draft Work Plan
See Attachment B.
City Council Goal Setting
February 23, 2026
ATTACHMENT A
Agenda
1 Review 2025-26 Goals and Status
2 Review Proposed Work Plan for FY 2026-27
3 Council Discussion and Approval of Work Plan
Review FY 2025-26
Council Goals & Status
4 Town-wide
Goals
Review FY 2025-26 Council Goals & Status
(A) Improve Community’s
Emergency Preparedness
and Resiliency Efforts
(B) Implement Housing
Element to Maintain
Compliance with State
Requirements
(C) Enhance Quality of Life (D) Improve Town Infrastructure 1) Implement Townwide Chipping
Program
1) Tobin Clark Multi-Family
Housing Site
1) Bolster code enforcement
program to address key issues in
Town (e.g., vacant lots, signs,
delayed construction)
1) Water Tank Site Improvements
2) Provide support to HNN
enhance emergency preparedness
2) Town Hall Campus 2) Create an age-inclusive
community
2) Highline Water Project
3) Reduce risk and impacts caused
by power outages through
identifying power outage
prevention and backup solutions
3) Accessory Dwelling Unit
(ADU) Program
3) Explore potential property
donation of 40 Baywood
3) Street Resurfacing Projects
4) Improve access to wireless
service throughout Town
4) Implement Programs and
Fees and Related to Housing
Element
4) Enhance common spaces in
Town
4) Bike & Pedestrian Master
Plan
5) Prepare Wildfire Preparedness
Building Code Amendments for
Council Consideration
5) Explore potential of
development of a walking trail
around Crocker Lake
5) Explore Establishment of
Utility Underground Districts
5 Town-wide
Goals
Review FY 2025-26 Council Goals & Status
(E) Ensure Long-term
Financial Security
(F) Deliver Superior
Public Safety Services*
(G) Update General Plan to Support
Long-term Town Planning
(H) Improve Transparency, Efficiency,
and Customer Service through System
Implementation
1) Conduct Long-term Financial Needs
Analysis
1) Advance technology to improve public
safety and transparency
1) Safety Element Update 1) System Implementation
2) Ensure rates and their structure are
sufficient to cover the cost of water and
solid waste system enterprises
2) Implement training and operational
enhancements
2) General Plan Update 2) Website Refresh
3) Invest in staff through training,
programs, and wellness initiatives
*Combined “Deliver superior public safety services through technology and operational efficiencies” and “Optimize public safety staff and maintain high level of service” 6 Town-wide
Goals
Review FY 2025-26 Council Goals & Status
(A) Improve Community’s Emergency
Preparedness and Resiliency Efforts Status Next Steps
1) Implement Townwide Chipping Program 1,138 homes and 41 participants / Total materials removed: 43 cubic yards
Traffic control and staff support provided by
Public Works
Grant secured to fund the chipping program
Next Chipping Program scheduled for June 2026
2) Provide support to HNN
enhance emergency preparedness
Completed HNN strategic plan Implement strategic plan over the next three years 3) Reduce risk and impacts caused
by power outages through
identifying power outage
prevention and backup solutions
Working with new PG&E rep to improve
notification and messaging to residents
Schedule study session with PG&E rep and continue
public education and outreach
4) Improve access to wireless
service throughout Town
Held community meeting to solicit feedback Work with consultant to develop broadband feasibility study
5) Prepare Wildfire Preparedness
Building Code Amendments for
Council Consideration
Held CC Study Session to discuss potential code
modifications
Adopted 2025 CALFire Maps & CWUIC
Engaged with Firewise to receive input
Circulate staff developed Home Hardening
educational materials to the public
Initiate Vulnerability Assessment – Goal G.2.
Present Informational Update at April CC
7 Town-wide
Goals
Review FY 2025-26 Council Goals & Status
(B) Implement Housing Element to Maintain
Compliance with State Requirements Status Next Steps
1) Tobin Clark Multi-Family
Housing Site
Engaged project management services
Completed Phase 1
Initiate Phase 2 – Master Plan development
2) Town Hall Campus Engaged project management services Completed Phase 1
Initiate Phase 2 – Master Plan development
3) Accessory Dwelling Unit
(ADU) Program
Exceeded HE annual ADU permitting goal
Developed ADU informational interview video
series
Launched digital ADU Rental questionnaire in
ComDev
Update ADU Ordinance to align with new legislation
Hold ADU Mixer with HIP Housing to promote ADU
rentals
4) Implement Programs and
Fees and Related to Housing
Element
Studied Affordable Housing Impact Fee and
Inclusionary In-Lieu Fee pathways
Initiated engagement with regional partners to
initiate nexus study needed for Impact Fee
Initiated Objective Design Standards analysis
Implement digital APR tracking configuration in
ComDev
Initiate nexus study with regional partners
Hold City Council Study Session to review Affordable
Housing fees & ODS policy options
8 Town-wide
Goals
Review FY 2025-26 Council Goals & Status
(C) Enhance Quality of Life Status Next Steps
1) Bolster code enforcement
program to address key issues in
Town (e.g., vacant lots, signs,
delayed construction)
Moved function from HPD to B&P with temporary
part-time contract code enforcement officer(s)
onboarded
Initiated proactive monitoring and outreach efforts
(gas blowers and signs)
Developed Code Compliance Coordinator
classification and initiated recruitment
Onboard full-time Code Compliance Coordinator
(CCC)
Incorporate CCC into major site
development/construction monitoring process
including implementation of ComDev tracking
mechanisms
Assess current gaps in code enforcement and develop
plan to improve enforcement activities
2) Create an age-inclusive community Implementing age-friendly components in Town initiatives such as the Bike and Pedestrian Master
Plan, communications programs, and partnership
with HRec
Continue to reference inclusive practices and review
project list for new opportunities. Continue
coordination with Youth Commission on Tech Days,
etc.
3) Explore potential property
donation of 40 Baywood
Town voted to accept property contingent upon
property tax issue being resolved
Execute agreement and take ownership of the property
4) Enhance common spaces in
Town
Provide staff support to Hillsborough Beautification
Foundation
Staff working with HBF to update MOU defining roles
and responsibilities.
5) Explore potential of development of a walking
trail around Crocker Lake
Conducting research Continue monitoring
9 Town-wide
Goals
Review FY 2025-26 Council Goals & Status
(D) Improve Town Infrastructure Status Next Steps
1) Water Tank Site Improvements Darrel Tank is complete and in operation Provide basic maintenance coating to existing tanks, and look to demolish mid elevation tanks that are redundant after the Highline project is in operation.
2) Highline Water Project With BRIC grant award status currently unknown, Town has applied to the Hazard Mitigation Grant
Program for funding.
Town is working with CalOES to refine its
subapplication for submittal to FEMA in April 2026.
Await next steps from FEMA on either BRIC or HMA grant
applications.
3) Street Resurfacing Projects Next years streets for design under review. Finalize selection based on lowest rated PCI and no utility CIP conflicts. Apply for grant(s)
4) Bike & Pedestrian Master Plan Master Plan complete and adopted Start incorporating recommendations and identify project opportunities.
5) Explore Establishment of
Utility Underground Districts
Working with Sanbell to understand cost to
underground remaining properties in Town. Currently
70% of Town is undergrounded.
Present final results of the study when complete.
10 Town-wide
Goals
Review FY 2025-26 Council Goals & Status
(E) Ensure Long-term
Financial Security Status Next Steps
1) Conduct Long-term Financial Needs Analysis Worked with consultant to identify service delivery and efficiencies to yield cost savings. Solicited
RFP for ballot measure consulting services to
determine feasibility of a parcel tax.
Solicited RFP for Building and Planning cost of
services fee study consulting services and began
fee analysis.
Determine feasibility of revenue measure for
November 2026 via polling and communication.
Implement cost savings efficiencies.
Adopt updated fully burdened cost of services B&P
fee schedule in line with FY 2026-27 budget adoption.
2) Ensure rates and their structure are sufficient
to cover the cost of water, sewer, and solid
waste system enterprises
Professional services contracts awarded for both
water and solid waste rate studies. Solid waste
study complete. Water and sewer rate study is
underway.
Finalize analysis and findings, conduct proposition
218 public hearing and receive input, consider
adoption of rates.
11 Town-wide
Goals
Review FY 2025-26 Council Goals & Status
(F) Deliver Superior
Public Safety Services* Status Next Steps
1) Advance technology to improve public safety
and transparency
Drone First Responder program implementation
Statewide delays in Next Gen 911/ DOJ
Procure individual rifles and handheld radios
Department-wide safety upgrades implemented and
enhanced
Training and team development
Continue progress with state and IT
Bringing to council for approval in March
Ongoing
2) Implement training and operational
enhancements
Generator replacement project Obtain construction and removal permits, public notices 3) Invest in staff through training, programs, and
wellness initiatives
On-going recruitment and retention
Annual officer wellness check-ins
Develop strategies to entice new officers
Scheduled for March and April
12 Town-wide
Goals
Review FY 2025-26 Council Goals & Status
(G) Update General Plan to Support
Long-term Town Planning Status Next Steps
G1. Safety Element Update Reviewed updated statutory requirements (SB 379) and evaluated current best practices in wildfire & climate planning Identified a coordinated two-phase approach
Phase 1: Climate & Hazard Vulnerability Assessment – Technical analysis of wildfire, evacuation and climate risk.
Phase 2: General Plan Elements Policy & Implementation
Update - Develop updated goals, policies,
and implementation measures informed by Phase 1 findings.
Solicit RFP for Climate &
Hazard Vulnerability Assessment consulting services
(Phase 1)
Initiate Phase 1 technical assessment
Return to Council with Phase 1 findings
and Develop Phase 2 General Plan work program and
schedule
G2. Comprehensive
Update to General Plan Elements
Housing Element: Completed & Certified
Next in Sequence (Data-Informed Updates):
Circulation Element: BikePed Master Plan Completed
Land Use, Conservation, Open Space & Noise Elements:
Updates to be informed by Climate & Hazard Vulnerability Assessment findings
Develop Phase 2 General Plan work program
Define scope, schedule, and sequencing for
targeted element amendments
Return to Council for policy direction
13 Town-wide
Goals
Review FY 2025-26 Council Goals & Status
(H) Improve Transparency, Efficiency, and
Customer Service through System
Implementation
Status Next Steps
1) System Implementation Agenda management system implementation underway
Continued ComDev configurations (B&P)
Expected completion and roll out in 2026
Continue and launch additional ComDev
configurations
2) Website Refresh Website refresh completed, mobile app updated N/A Review Proposed Work Plan
for FY 2026-27
15 Town-wide
Goals
Proposed 2026-27 Activities
See Attachment B
(A) Improve Community’s
Emergency Preparedness
and Resiliency Efforts
(B) Implement Housing Element and
maintain compliance with State
requirements
(C) Enhance Quality of Life (D) Ensure Long-term Financial Security
(E) Improve Transparency,
Efficiency, and Customer Service
1) Improve access to wireless
service throughout Town
1) Develop Master Plan for Tobin Clark
Multi-Family Housing Site
1) Bolster code enforcement
program to address key
issues in
Town (e.g., vacant lots,
signs,
delayed construction)
1) Implement water and sewer
rates
1) Implement programs and
software to improve internal
efficiencies
2) Prepare Wildfire Preparedness
Building Code Amendments for
Council Consideration
2) Develop Master Plan for Town Hall
Campus
2) Execute 40 Baywood
Agreement and Work
Towards Operations
2) Implement Recommendations
from Long-Term Financial
Funding Analysis
2) Review City Council Handbook
3) Complete Design for Highline
Water Project and Secure Grant
Funding
3) Comprehensive General Plan Updat
e: Safety Element & Long-Term
Town Planning
3) Formalize Town’s role in
Annual Memorial Day
Parade
3) Implement systems,
processes, and training
3) Evaluate feasibility of paid
family leave pilot program
4) Advance technology to
improve public safety and
transparency
4) Implement Housing Element
Programs and Fees
4) Update Climate Action
Plan
16 Town-wide
Goals
Proposed 2026-27 Activities
Ltr Goal Key Projects/Initiatives Milestones for 2026-27 Depts.
Involved
Budget
Needed
(Estimate)
Staff Effort
(small, med, large) Status/Notes
A
Improve Community's
Emergency
Preparedness and
Resiliency Efforts
A1. Improve Access to Wireless Service
Throughout Town
Telecommunications Needs
Assessment CMO $75,000 Medium
Consultant coordination
and contract management;
reports to City Council
A2. Prepare Wildfire Preparedness Building
Code Amendments for Council Consideration
based on Vulnerability Assessment findings
and pursue adoption
Implement educational
resources B&P, CCFD $0 Small
Develop proposed code
amendments for Council
consideration and pursue
adoption
B&P, CMO,
CCFD $0 Medium
A3. Complete Design for Highline Water
Project and Secure Grant Funding
Complete Funding
Agreements with Partner
Cities
PW,
Finance $0 Medium
Amend funding agreement
to reflect projects costs for
HMGP grant
Respond to Requests for
Information to move toward
grant award, work on design
of the pipeline and review
hazards.
PW $0 Large
Potential grant award in
Spring 2027
A4. Advance technology to improve public
safety and transparency
Implement in-car video
cameras
HPD $28,000 Small 5-year contract, totalling
$140,000
Continue implementation of
Flock camera installation HPD $35,000 Small Add to existing contract Conduct cost analysis for a
therapy dog program HPD $15,000 Small
17 Town-wide
Goals
Proposed 2026-27 Activities
Ltr Goal Key Projects/Initiatives Milestones for 2026-27 Depts. Involved Budget Needed (Estimate)
Staff Effort
(small, med, large) Status/Notes
B
Implement Housing
Element and maintain
compliance with State
requirements
B1. Develop Master Plan for
Tobin Clark Multi-Family
Housing Site
Complete Project
Management of Site Design
of Tobin Clark, including site
access
B&P, CMO, TB
Ad Hoc
Committee
$399,100 Large Remaining funds for project
management services
B2. Develop Master Plan for
Town Hall Campus
Finalize site utilization and
identify phasing and
prioritization alternatives
B&P, CMO, HPD,
TH
Subcommittee
TBD Large
B3. Comprehensive General
Plan Update: Safety Element
& Long-Term Town Planning
Conduct Phase 1 Climate &
Hazard Vulnerability
Assessment.
B&P
$150,000–$200,000
(Final scope and
cost to be refined
through RFP process)
Large
Staff will pursue applicable
State and Federal grant
opportunities to offset
Develop Phase 2 Work General Fund impact.
Program informed by Phase
1 findings.
Initiate Updates to General
Plan Element Updates.
B4. Implement Housing
Element Programs and Fees
Manage Nexus Study with
regional partners & Develop
policy framework for
Affordable Housing Impact
Fee and Housing Fund.
B&P
$40,000 -60,000
(Final scope and cost
to be refined
through RFP process)
Medium
RFP to be developed in
coordination with 1–2
Regional Partners to share
costs and data.
Implement Objective
Design Standards consistent
with State requirements.
B&P Medium
18 Town-wide
Goals
Proposed 2026-27 Activities
Ltr Goal Key Projects/Initiatives Milestones for 2026-27 Depts.
Involved
Budget Needed
(Estimate)
Staff Effort
(small, med,
large)
Status/Notes
C Enhance
quality of life
C1. Bolster Code Enforcement Program
to address key issues in Town (e.g.,
vacant lots, signs, delayed construction)
Recruit for permanent code enforcement
position B&P Medium
Assess current gaps in code enforcement
and develop plan to improve enforcement
activities
B&P, City
Attorney's
Office
Medium
C2. Execute 40 Baywood Agreement and
Work Towards Operations
Execute 40 Baywood Agreement
CMO, City
Attorney's
Office
$0 Small
Conduct financial analysis to determine
operational and facility needs and revenue
potential
CMO,
Finance $40,000 Medium
May require consultant input,
staff time to conduct analysis or
manage consultant
C3. Formalize Town's role in Annual
Memorial Day Parade
Dedicate funds in budget to offset negative
fund balance each year
CMO,
Finance $5,000 Small
Study feasibility of establishing a
foundation (either under the Town or in
partnership with the Town) to support
fundraising efforts
CMO,
Finance $10,000 Medium
Determine process and roles for vendor
agreements and insurance requirements
CMO,
Finance,
CAO
Medium
C4. Update Climate Action Plan
Solicit RFP for consultant to update
existing Climate Action Plan from 2010
CMO $75,000 Medium
Staff oversight and management
of consultant, coordination with
community stakeholders,
including HYC
Town-wide
Goals
Proposed 2026-27 Activities
Ltr Goal Key Projects/Initiatives Milestones for 2026-27 Depts.
Involved
Budget Needed
(Estimate)
Staff Effort
(small, med,
large)
Status/Notes
D
Ensure
long-term
financial
security
D1. Implement water and sewer rates
Prepare rates analysis, conduct public
meeting reviews (218s), implement and
communicate rates to ratepayers
Finance $20,000 Large
This effort spans 25/26 and
26/27. Consultant cost primarily
incurred in 25/26.
D2. Implement Recommendations
from Long-term Financial Funding
Analysis
Support Building & Planning Fee Study Finance,
B&P $50,000 Small
Support tax polling/measure process CMO,
Finance $122,900 Large
Management of consultant,
community outreach,
coordination for ballot
measure, pending results
Update General Fund policies Finance $4,000 Medium
Update general fund policies
to support replenishing the
reserves and safeguarding the
Town's finances moving
forward
D3 . Implement systems, processes,
and training
CCFD Financial System Implementation
Finance
System paid for by
CCFD; Town staff
time to implement
Large
High effort for Town Finance
staff as project manager and
implements the new system (15
months). Go Live estimated
12/26 to 4/27
Support CCFD finance function, including
Federal Single Audit on SAFER Grant
Finance
Audit paid for by
CCFD; Town staff
time to implement
Large
Town staff coordinate and
prepare financial information for
the specialized audit of the
Federal grant for 6/30/26,
6/30/2027, and 6/30/2028.
20 Town-wide
Goals
Proposed 2026-27 Activities
Ltr Goal Key Projects/Initiatives Milestones for 2026-27 Depts.
Involved
Budget
Needed
(Estimate)
Staff Effort
(small, med,
large)
Status/Notes
E
Improve
Transparency,
Efficiency, and
Customer Service
E1. Implement Programs and
Software to Improve Internal
Efficiencies
Agenda Management System
CMO $30,000 Medium
IT Strategic Plan CMO $9,500 Medium
Transition to .ca.gov web domain CMO $5,000 Small
Implement digital planning
applications and additional
ComDev configurations
B&P $70,000 Medium
Execute updated contract with
software consultant
E2. Review City Council Handbook
Review current procedures and
responsibilities for
Councilmembers, provide updates,
and adopt
CMO $0 Small
E3. Evaluate feasibility of paid
family leave program
Review comparable programs and
develop options for Council
consideration
CMO Unknown Small
21 Council Discussion
Town-wide
Goals
Anything missing?
Things we think should
be removed or
modified.
Goal is to give staff
clear direction.
Next Steps: Summarize
and return to regular
City Council meeting
for review and
adoption
Thank You
Town of Hillsborough
City Council 2026-27 Work Plan
LEGEND
Depts B&P = Building & Planning; CAO = City Attorney's Office; CMO = City Manger's Office; CCFD = Central County Fire Department; Fin/Finance = Finance; HPD = Hillsborough Police Department; PW = Public Works Budget Preliminary anticipated budget needs to achieve (to be included in FY 2026-27 draft budget for consideration) Staff Effort
Small Minimal diversion of resources - can be absorbed into existing workload Medium Require specific dedication of resources (time) and will assigned staff liaison or representative Large Will likely require substantial staff time dedicated to implementation of the project to manage or liase with stakeholders or consultants Ltr Goal Key Projects/Initiatives Milestones for 2026-27 Depts. Involved Budget Needed (Estimate)
Staff Effort
(small, med, large) Status/Notes
A1. Improve Access to Wireless Service
Throughout Town Telecommunications Needs Assessment CMO $75,000 Medium Consultant coordination and contract management; reports to City Council Implement educational resources B&P, CCFD $0 Small
Develop proposed code amendments for Council
consideration and pursue adoption B&P, CMO, CCFD $0 Medium Complete Funding Agreements with Partner Cities PW, Finance $0 Medium Amend funding agreement to reflect projects costs for HMGP grant
Respond to Requests for Information to move toward
grant award, work on design of the pipeline and review
hazards.
PW $0 Large
Potential grant award in Spring 2027
Implement in-car video cameras HPD $28,000 Small 5-year contract, totalling $140,000 Continue implementation of Flock camera installation HPD $35,000 Small Add to existing contract Conduct cost analysis for a therapy dog program HPD $15,000 Small B1. Develop Master Plan for Tobin Clark
Multi-Family Housing Site Complete Project Management of Site Design of Tobin Clark, including site access
B&P, CMO, TC
Ad Hoc
Subcommittee
$399,100 Large
Remaining funds for project management services
B2. Develop Master Plan for Town Hall
Campus
Finalize site utilization and identify phasing and
prioritization alternatives
B&P, CMO, HPD,
TH Subcommittee TBD Large
Conduct Phase 1 Climate & Hazard Vulnerability
Assessment.
Develop Phase 2 Work Program informed by Phase 1
findings.
Initiate Updates to General Plan Element Updates.
Manage Nexus Study with regional partners & Develop
policy framework for Affordable Housing Impact Fee
and Housing Fund.
Medium
Implement Objective Design Standards consistent
with State requirements. Medium
A3. Complete Design for Highline Water
Project and Secure Grant Funding
Implement Housing Element and
maintain compliance with State
requirements
B3. Comprehensive General Plan Update: Sa
fety Element & Long-Term Town Planning
B4. Implement Housing Element Programs
and Fees
B
A
Overview: This work plan includes a proposed list of goals for FY 2026-27, compiled based on information received from individual departments and Councilmembers. Staff has prepared draft milestones for each project associated with the goals. While the purpose of the goal setting session is to gain consensus on the overall list of goals and projects, staff has prepared draft milestones for each to share the anticipated resources (budget and staff time) associated with each. The specifics of each agreed upon project would return to Council, if selected to remain on the list of prioritized goals.
A2. Prepare Wildfire Preparedness Building
Code Amendments for Council
Consideration based on Vulnerability
Improve Community's Emergency
Preparedness and Resiliency
Efforts
A4. Advance technology to improve public
safety and transparency
B&P Large Staff will pursue applicable State and Federal grant opportunities to offset General Fund impact.
$150,000 to
$200,000
B&P RFP to be developed in coordination with 1–2 Regional Partners to share costs and data. $40,000 to $60,000
ATTACHMENT B
Ltr Goal Key Projects/Initiatives Milestones for 2026-27 Depts. Involved Budget Needed (Estimate)
Staff Effort
(small, med, large) Status/Notes
Recruit for permanent code enforcement position B&P Medium Assess current gaps in code enforcement and develop
plan to improve enforcement activities
B&P, City
Attorney's Office Medium
Execute 40 Baywood Agreement CMO, City
Attorney's Office $0 Small
Conduct financial analysis to determine operational and facility needs and revenue potential
CMO, Finance $40,000 Medium
May require consultant input, staff time to conduct analysis or manage consultant
Dedicate funds in budget to offset negative fund
balance each year CMO, Finance $5,000 Small
Study feasibility of establishing a foundation (either
under the Town or in partnership with the Town) to
support fundraising efforts
CMO, Finance $10,000 Medium
Determine process and roles for vendor agreements
and insurance requirements CMO, Finance, CAO Medium
C4. Update Climate Action Plan Solicit RFP for consultant to update existing Climate Action Plan from 2010
CMO $75,000 Medium
Staff oversight and management of consultant, coordination with community stakeholders, including HYC
D1. Implement water and sewer rates with
resident engagement and communication
efforts
Prepare rates analysis, conduct public meeting reviews
(218s), implement and communicate rates to
ratepayers
Finance $20,000 Large
This effort spans 25/26 and 26/27. Consultant cost primarily incurred in 25/26.
Support Building & Planning Fee Study Finance, B&P $50,000 Small Support tax polling/measure process CMO, Finance $122,900 Large Management of consultant, community outreach, coordination for ballot measure, pending results
Update General Fund policies Finance $4,000 Medium
Update general fund policies to support replenishing the reserves and safeguarding the Town's finances moving
forward
CCFD Financial System Implementation
Finance
System paid for by
CCFD; Town staff
time to implement
Large
High effort for Town Finance staff as project manager and implements the new system (15 months). Status: Vendor due diligence in progress; contract award target date April CCFD board meeting. Go Live estimated 12/26 to 4/27
Support CCFD finance function, including Federal Single Audit on SAFER Grant
Finance
Audit paid for by
CCFD; Town staff
time to implement
Large
Town staff coordinate and prepare financial information for the specialized audit of the Federal grant for 6/30/26, 6/30/2027, and 6/30/2028.
Agenda Management System CMO $30,000 Medium
IT Strategic Plan CMO $9,500 Medium
Transition to .ca.gov web domain CMO $5,000 Small
Implement digital planning applications and additional
ComDev configurations B&P $70,000 Medium Execute updated contract with software consultant E2. Review City Council Handbook Review current procedures and responsibilities for Councilmembers, provide updates, and adopt CMO $0 Small E3. Evaluate feasibility of paid family leave
program
Review comparable programs and develop options for
Council consideration CMO Unknown Small
E1. Implement Programs and Software to
Improve Internal Efficiencies
C1. Bolster Code Enforcement Program to
address key issues in Town (e.g., vacant lots,
signs, delayed construction)
Ensure long-term financial security
C Enhance quality of life
C2. Execute 40 Baywood Agreement and
Work Towards Operations
C3. Formalize Town's role in Annual
Memorial Day Parade
D2. Implement Recommendations from
Long-term Financial Funding Analysis
D3. Implement systems, processes, and
training
E Improve Transparency, Efficiency,
and Customer Service
D