PROFESSIONAL SERVICE AWARD ANALYSIS
SERVICE: Workers’ Compensation Third Party Administrator SERVICE DESCRIPTION: Provide Workers’ Compensation claims administration VENDOR: INTERCARE Insurance Services
OVERALL RANKING: 1
SUBJECT MATTER EXPERTS/RATERS:
1. City of H.B. Interim Human Resources Director, 2. City of H.B. Risk Manager 3. City of H.B.
Assistant City Manager 4. City of H.B. Human Resources Manager 5. City of Long Beach Workers’ Compensation Program Mgr. 6. City of San Diego Workers’ Compensati on Program Manager 7.
County of Orange Workers’ Compensation Program Manager
I. MINIMUM QUALIFICATIONS REVIEW
Written Proposal Score: 1146
INTERCARE – Minimum Qualifications Review
Criteria
Total Weighted
Score
Maximum
Score
Compliance with RFP 142 150
Technical Approach 275 375
Qualifications 295 375
Partnership Strength 224 300
Cost 210 300
Total 1146 1500
II. DUE DILIGENCE REVIEW
Interview Ranking: 1
INTERCARE – Summary of Review
Highest score overall (Proposal and Interviews)
Excellent claims handling team
Alternative Dispute Resolution experience
70% of business currently with public entities
Excellent reference checks
INTERCARE – Pricing
Most competitive pricing for claims handling with an
opportunity to reduce some of the City’s pending
inventory/claim liabilities which enables a reduction
of their fee in year 2 to reflect these expected
results.
PROFESSIONAL SERVICE AWARD ANALYSIS
SERVICE: Workers’ Compensation Third Party Administrator SERVICE DESCRIPTION: Provide Workers’ Compensation claims administration VENDOR: Vendor #2
OVERALL RANKING: 2
SUBJECT MATTER EXPERTS/RATERS:
1. City of H.B. Interim Human Resources Director, 2. City of H.B. Risk Manager 3. City of H.B.
Assistant City Manager 4. City of H.B. Human Resources Manager 5. City of Long Beach Workers’ Compensation Program Mgr. 6. City of San Diego Workers’ Compensation P rogram Manager 7.
County of Orange Workers’ Compensation Program Manager
I. MINIMUM QUALIFICATIONS REVIEW
Written Proposal Score: 1054
VENDOR #2 – Minimum Qualifications Review
Criteria
Total Weighted
Score
Maximum
Score
Compliance with RFP 120 150
Technical Approach 250 375
Qualifications 280 375
Partnership Strength 244 300
Cost 160 300
Total 1054 1500
II. DUE DILIGENCE REVIEW
Interview Ranking: 2
VENDOR #2 – Summary of Review
Methodology and approach is good
Good data analysis/reporting
Alternative Dispute Resolution experience
Public entity accounts experience
Nice reference checks
VENDOR #2 – Pricing
Pricing is above industry average standard.