My Meter Overview
Council Presentation
June 2026
SUPPLEMENTAL COMMUNICATION - Meeting Date: 6/2/2026 Item No. 17 (26-506) My Meter Program
Municipal Services will be launching a new customer interface called My Meter on June 15th that will provide seamless electronic payment options and 24/7 customized water data for City residents • Modern platform that offers City
residents and businesses:
➢ Secure 24/7 account access
➢ Available the City website or App
• Key features to make life easier:
➢ Pay bills online using credit/debit
card or savings/checking account –
eBills, Auto-Pay, and One-Time
payments
➢ Schedule payment dates
➢ Track payments/view history
➢ View daily usage to spot trends
➢ Alerts and consumption graphs for
high usage, bills, outages, water
quality updates, and irrigation needs)
Intuitive Sign-Up Options
Apple App Store
City Website
My Meter has a highly intuitive sign-up that only requires your customer name, account number, service address, and email
My Meter Charts and Data Views
My Meter has a dashboard that allows you to see your personal data on chart or data for hourly, daily, or weekly time periods compared to your local area Chart View
Data View with Red/Blue Shading
for Above/Below Average)
My Meter Markers and Alerts
My Meter also has customizable markers that allow you to track activities that impact usage (e.g., home project) and text or email alerts when you have exceeded a desired limit Markers for Water Usage Activities
Set Custom Text/Email Alerts if
Usage Limit Reached