Cities Index.
Agenda packet

Huntington Park City Council
August 4, 2025

Document
Agenda packet
Meeting
August 4, 2025
Body
Huntington Park City Council
Pages
18
Original file
28.7 MB
Text extracted from the city's file for reading and search. Open the original on www.hpca.gov. That file is the official record.

Staff recommend continuing crossing guard service at this location. This is an uncontrolled intersection lacking tri-phase traffic signals. However, crosswalk safety is enhanced with an overhead pedestrian amber flashing lights signal for north/south traffic on Pacific Boulevard and stop signs for east and westbound traffic on 58th Street at Pacific Boulevard. Pacific Boulevard is a rather wide street for pedestrians to cross.

Although there is no traffic accident data indicative of high safety risk to pedestrians crossing the intersection during student arrival or dismissal times, the infrastructure design justifies a crossing guard at this location as an enhanced measure of student safety. The nearby Pacific Boulevard Elementary School is within LAUSD’s jurisdiction and does not share cost with the City for crossing guard service. Another nearby school, Aspire Ollin University Preparatory Academy, is a public Charter school and does not share cost with the City either. The City will continue to bear the full cost of crossing guard service at this location.

Mountain View Avenue / Saturn Avenue
As a cost-saving measure, staff recommend eliminating crossing guard service at this location. The T-intersection is controlled by 3-way stop signs and there is no traffic accident data indicative of high safety risk to pedestrians crossing the intersection during student arrival or dismissal times. The nearby Miles Elementary School is within LAUSD’s jurisdiction and does not share cost with the City for crossing guard service.

61st Street / Carmelita Avenue
As a cost-saving measure, staff recommend eliminating crossing guard service at this location. The intersection is controlled by 4-way stop signs and there is no traffic accident data indicative of high safety risk to pedestrians crossing the intersection during student arrival or dismissal times. The nearby Nimitz Middle School is within LAUSD’s jurisdiction and does not share cost with the City for crossing guard service.

Another nearby school, Aspire Antonio Maria Lugo Academy, is a public Charter school and does not share cost with the City either. The City will continue to bear the full cost of crossing guard service at this location.

In summary, staff recommend the elimination of eight (8) of the current twelve (12) locations serviced with crossing guards.

RECOMMENDATION
Recognizing the lack of capable crossing guard service providers in the industry and considering the reliable and positive service provided by ACMS to the City for many years, staff recommend Council approve renewal of the agreement for the Council’s desired amount of locations to be serviced with crossing guards throughout the school year. Staff recommend renewal of the agreement for a period of two (2) years, which would sunset the agreement on June 30, 2027.

FISCAL IMPACT/FINANCING

CONSIDERATION TO MODIFY SCHOOL CROSSING GUARD SERVICE

LOCATIONS AND RENEW AGREEMENT WITH ALL CITY MANAGEMENT

SERVICES AND ACCEPT INCREASE IN COST
August 4, 2025

Page 5 of 5 ends

Funding for crossing guard services is allocated in FY25-26 adopted budget at an amount not to exceed $268,000.00 (General Fund Account Number 111-9010-413-56- 41 - Contractual Services).

The proposed recommendation by staff to eliminate eight of the twelve current locations serviced with crossing guards will reduce the City’s cost for this service by about 66% of the projected $255,608.82 for the previous twelve locations serviced, rendering the City a savings of approximately $170,405.88. This amount represents a billing rate increase, which is now projected to be $33.14 per hour, per crossing guard.

CONCLUSION
Upon Council approval, staff will proceed with recommended actions.

Respectfully submitted,

RICARDO REYES
City Manager
Chief of Police

ATTACHMENTS
A. All City Management Services, Inc. previous agreement B. Renewal Letter and Client Worksheet 2025-2026
C. Intersection Report (current service locations)
1 AGREEMENT FOR CROSSING GUARD SERVICES
This AGREEMENT FOR CROSSING GUARD SERVICES (the “Agreement”) is dated April 17, 2024 and is between the CITY OF HUNTINGTON PARK (hereinafter called the "City"), and ALL CITY MANAGEMENT SERVICES, INC., a California corporation (hereinafter called the "Contractor").

WITNESSETH
The parties hereto have mutually covenanted and agreed as follows:

1. This Agreement is for a period which commences on or around July 1, 2024 and ends on June 30, 2025 and for such term thereafter as the parties may agree upon by written amendment to this contract. Service shall begin on a best availability basis until such a time as Contractor has hired, trained and deployed Crossing Guards to all sites requested by the City. City agrees to provide site locations for Contractor to then assign and deploy Crossing Guards. Contractor shall assume liability for only those sites agreed to by both Contractor and the City by written amendment stating effective date of assignment.

2. The Contractor will provide personnel equipped and trained in appropriate procedures for crossing pedestrians in marked crosswalks. Such personnel shall be herein referred to as a “Crossing Guard”.

Contractor will perform criminal background checks confirm employment eligibility through and EVerify on all prospective personnel. The Contractor is an independent contractor and the Crossing Guards to be furnished by it shall at all times be its employees and not those of the City.

3. The City’s representative in dealing with the Contractor shall be designated by City of Huntington Park.

4. The City shall determine the locations where Crossing Guards shall be furnished by the Contractor.

The Contractor shall provide at each designated location personnel properly trained as herein specified for the performance of duties as a Crossing Guard. The Contractor shall provide supervisory personnel to see that Crossing Guard activities are taking place at the required places and times, and in accordance with the terms of this Agreement.

5. The Contractor shall maintain adequate reserve personnel to be able to furnish alternate Crossing Guards in the event that any person fails to report for work at the assigned time and location and agrees to provide immediate replacement.

6. In the performance of its duties the Contractor and all employees of the Contractor shall conduct themselves in accordance with the conditions of this Agreement and all applicable laws of the state in which the Services are to be performed.

7. Persons provided by the Contractor as Crossing Guards shall be trained in all applicable laws of the state in which the Services are to be performed pertaining to general pedestrian safety in school Docusign Envelope ID: AE46E732-8F56-4C23-97D6-57305C3BCDED 2 crossing areas.

8. Crossing Guard Services (the “Services”) shall be provided by the Contractor at the designated locations on all days in which school is in session in the area under City’s jurisdiction. The Contractor also agrees to maintain communication with the designated schools to maintain proper scheduling.

9. The Contractor shall provide all Crossing Guards with apparel by which they are readily visible and easily recognized as Crossing Guards. Such apparel shall be uniform for all persons performing the duties of Crossing Guards and shall be worn at all times while performing said duties. This apparel must be appropriate for weather conditions. The Contractor shall also provide all Crossing Guards with hand held Stop signs and any other safety equipment which may be necessary.

10. The Contractor shall at all times provide workers' compensation insurance covering its employees and shall provide and maintain liability insurance for Crossing Guard activities. The Contractor will provide to the City a Certificate of Insurance naming the City and its officials, officers and employees as additional insureds. Such insurance shall include commercial general liability with a combined single limit of not less than $1,000,000.00 per occurrence and in aggregate for property damage and bodily injury. Such insurance shall be primary with respect to any insurance maintained by the City and shall not call on the City's insurance contributions. Such insurance shall be endorsed for contractual liability and personal injury and shall include the City, its officers, agents and interest of the City. Such insurance shall not be canceled, reduced in coverage or limits or non-renewed except after thirty (30) days written notice has been given to the City.

11. Contractor agrees to defend, indemnify and hold harmless the City, its officers, employees, agents and representatives, from and against any and all actions, claims for damages to persons or property, penalties, obligations or liabilities (each a “Claim” and collectively, the “Claims”) that may be asserted or claimed by any person, firm, entity, corporation, political subdivision or other organization arising out of the sole negligent acts or omissions, or willful misconduct, of Contractor, its agents, employees, subcontractors, representatives or invitees. a) Contractor will defend any action or actions filed in connection with any of said claims, damages, penalties, obligations or liabilities and will pay all costs and expenses including attorney's fees incurred in connection herewith.
b) In the event the City, its officers, agents or employees is made a party to any action or proceeding filed or prosecuted against Contractor for such damages or other claims arising out of or in connection with the sole negligence of Contractor hereunder, Contractor agrees to pay City, its officers, agents, or employees, any and all costs and expenses incurred by the City, its officers agents or employees in such action or proceeding, including, but not limited to, reasonable attorney's fees.
c) In the event that a court determines that liability for any Claim was caused or contributed to by the negligent act or omission or the willful misconduct of City, liability will be apportioned between Contractor and City based upon the parties’ respective degrees of culpability, as determined by the court, and Contractor’s duty to indemnify City will be limited accordingly.

Docusign Envelope ID: AE46E732-8F56-4C23-97D6-57305C3BCDED 3 d) Notwithstanding anything to the contrary contained herein, Contractor’s indemnification obligation to City for Claims under this Agreement will be limited to the maximum combined aggregate of Contractor’s general liability and umbrella insurance policies in the amount of $6,000,000 (Six Million Dollars).

12. Either party shall have the right to terminate this Agreement by giving sixty (60) days written notice to the other party.

13. The Contractor shall not have the right to assign this Agreement to any other person or entity except with the prior written consent of the City.

14. The City agrees to pay the Contractor for the Services rendered pursuant to this Agreement the sum of Thirty-two Dollars and Three Cents ($32.03) per hour, per Crossing Guard during the term. Based on a minimum of twelve (12) sites and upon a projected (8,244) hours of service the cost shall not exceed Two Hundred Sixty-four and Fifty-five Dollars ($264,055.00) for the 2024/2025 School Year, unless Contractor fails to perform service.

15. Payment is due within thirty (30) days of receipt of Contractor’s properly prepared invoice.

16. Contractor may request a price increase during the term as a result of any legally-mandated increases in wages or benefits imposed in the state or municipality in which the Services are to be performed and to which Contractor’s employees would be subject. Contractor shall provide City with 60 daysnotice of its request to increase pricing. City agrees to review and respond to said notice within 30 days of receipt.

17. The City shall have an option to renew this Agreement. In the event this Agreement is extended beyond the end of the term set forth above, the compensation and terms for the Services shall be established by mutual consent of both parties.
18 This Agreement constitutes the complete and exclusive statement of the agreement among the parties with respect to the subject matter hereof and supersedes all prior written or oral statements among the parties, including any prior statements, warranties, or representations. This Agreement is binding upon and will inure to the benefit of the parties hereto and their respective heirs, administrators, executors, successors, and assigns. Each party hereto agrees that this Agreement will be governed by the law of the state in which the Services are to be performed, without regard to its conflicts of law provisions. Any amendments, modifications, or alterations to this Agreement must be in writing and signed by all parties. There will be no presumption against any party on the ground that such party was responsible for preparing this Agreement or any part of it. Each provision of this Agreement is severable from the other provisions. If any provision of this Agreement is declared invalid or contrary to existing law, the inoperability of that provision will have no effect on the remaining provisions of the Agreement which will continue in full force and effect. [SIGNATURES FOLLOW ON NEXT PAGE]
Docusign Envelope ID: AE46E732-8F56-4C23-97D6-57305C3BCDED 4 IN WITNESS WHEREOF, the parties hereto have executed this Agreement the day and year written below.

CITY CONTRACTOR

City of Huntington Park All City Management Services, Inc.

By_____________________________ By______________________________ Signature D. Farwell, Corporate Secretary
_____________________________
Print Name and Title
Date____________________________ Date____________________________ Ricardo Reyes, City Manager
Docusign Envelope ID: AE46E732-8F56-4C23-97D6-57305C3BCDED 9/5/2024 9/5/2024
March 28, 2025
Mike Parsa, Corporal
City of Huntington Park Police Department
6542 Miles Ave., Huntington Park, CA 90255
Dear Corporal,
It is once again the time of the year when many agencies are formulating their budgets for the coming fiscal year. Toward that end, please allow this letter to serve as confirmation of our interest in extending our agreement for Crossing Guard Services through the 2025-2026 school year.

As you may know, hiring challenges have impacted all sectors of the labor market across the nation.

Recently the United States Chamber of Commerce has published an article “Understanding America’s Labor Shortage”, which illustrates how thousands of jobs are published each month and yet a significant number of positions still remain unfilled. Essentially, labor force participations rates have still not returned to pre-COVID levels. This situation leads to heightened competition among businesses as they vie for the limited pool of available talent.

ACMS has experienced these same challenges and in many cases, we’ve transitioned a significant number of employees from an older, primarily stable workforce to a younger mobile workforce. This new segment of our employees are more sensitive to current cost-of-living increases and are looking for higher wages and more hours. They often accept our position and work for days, sometimes weeks and if we’re lucky months then abruptly leave when they find higher pay.

For these reasons, as well as cost increases in most segments of our business, we must appeal for an increase in our hourly rate for the upcoming 2025-2026 school year. To facilitate the calculation of the 2025-2026 annual cost of your Crossing Guard program, we have developed and included with this letter a Client Worksheet. This Worksheet details the new hourly billing rate and the overall estimated program cost, based on the number of sites and the hours worked at each site.

We remain committed to providing a safe, cost-effective and professional School Crossing Guard Program and we hope you will find this new pricing acceptable. If you have any questions or need additional information, please contact me at (800) 540-9290. Take care.

Sincerely,
Baron Farwell,
General Manager
"ATTACHMENT "B"
All City Management Services Inc.

Billing Rate for 2025 - 2026: 33.14 $
KEY:
2 180 360 $33.14 = $11,930.40
1 Sites at 2.00 hrs per day days/yr X Hourly Billing Rate 12 180 2160 $33.14 = $71,582.40
4 Sites at 3.00 hrs per day days/yr X Hourly Billing Rate

11.25 180 2025 $33.14 = $67,108.50
3 Sites at 3.75 hrs per day days/yr X Hourly Billing Rate 4 180 720 $33.14 = $23,860.80
1 Sites at 4.00 hrs per day days/yr X Hourly Billing Rate

4.75 144 684 $33.14 = $22,667.76
1 Sites at 4.75 hrs per day days/yr X Hourly Billing Rate 4 36 144 $33.14 = $4,772.16

4.00 hrs early release days/yr X Hourly Billing Rate

9.5 144 1368 $33.14 = $45,335.52
2 Sites at 4.75 hrs per day days/yr X Hourly Billing Rate 7 36 252 $33.14 = $8,351.28

3.50 hrs early release days/yr X Hourly Billing Rate

3.57 12.00
$255,608.82 7,713.00
Total Hrs/day X
For sites with one regularly scheduled early release day/week, use 144 regular days and 36 minimum days Sites with traditional calendar:

Total Hrs/day X
Client Worksheet 2025 - 2026
Department:

City of Huntington Park
1000401
6542 Miles Avenue
For sites with no regularly scheduled early release days, use 180 regular days Traditional Calendar:

Huntington Park, CA 90255

TOTAL PROJECTED HOURS TOTAL ANNUAL PROJECTED COST
Total Hrs/day X
Total Hrs/day X
Total Hrs/day X
Total Hrs/day X

TOTAL NUMBER OF SITES

AVERAGE DAILY HOURS
Total Hrs/day X
Total Hrs/day X

INTERSECTIONS REPORT
Department Code: 1000401
Department Name: Huntington Park, City of
Colum School Name Secondary School Name Location Code Location Name 1 St Mathias Elem 1052 Florence Ave / Mission Pl (NW)
2 Nimitz Middle School 19060 61st St / Carmelita Ave
3 San Antonio Elementary 8897 Randolph St / State St (SE) 4 San Antonio Elementary 19091 Randolph St / State St (SW) 5 State Street Elementary 2107 State St / Broadway Ave (SW) 6 Middleton Street Elem Middleton Primary Center 1119 E Gage Ave / Middleton St (NE AM / SE PM) 7 Pacific Blvd Elem 1805 Pacific Blvd / E 58th Street (NE) 8 Middleton Street Elem Middleton Primary Center 2023 Santa Fe Ave / Zoe Ave (NE/SE/NE) 9 Hope Street Elem 2108 State St / Hope St (NE)
10 Miles Avenue Elem Gage Jr. High 1118 E Gage Ave / Marconi St (NW AM / S PM) 11 Miles Avenue Elem Gage (Henry T.) Mid 1674 Mountain View Ave / Saturn Ave (SE) 12 Miles Avenue Elem Gage (Henry T.) Mid 2111 State St / Zoe Ave (NE AM / W PM) Southern intersection Updated 2/25/25
ATTACHMENT "C"
ITEM 3

CITY OF HUNTINGTON PARK
Police Department
City Council Agenda Report
August 4, 2025
Honorable Mayor and Members of the City Council
City of Huntington Park
6550 Miles Avenue
Huntington Park, CA 90255
Dear Mayor and Members of the City Council:

CONSIDERATION AND APPROVAL FOR THE IMPLEMENTATION OF A POLICE

BODY-WORN CAMERA PROGRAM AND APPROVE AGREEMENT WITH
MOTOROLA SOLUTIONS FOR THE PURCHASE OF SIXTY (60) BODY-WORN

CAMERAS, INCLUDING ACCESSORIES AND SOFTWARE
IT IS RECOMMENDED THE CITY COUNCIL:

1. Authorize the City Manager to enter into a five (5) year agreement with Motorola Solutions for the purchase of sixty (60) body-worn cameras, including all necessary accessories and software; and

2. Authorize the Chief of Police to implement the police body-worn camera program, procure the required equipment and software, and establish policy.

BACKGROUND
On December 16, 2024, the City Council received an initial comprehensive assessment regarding the potential implementation of a Body Worn Camera (BWC) Program for the Huntington Park Police Department. The purpose of the program is to enhance transparency, strengthen accountability, enhance community confidence, and improve the collection of evidence during law enforcement operations.

Since the initial presentation, staff has continued its due diligence by obtaining proposals from four qualified vendors. Each proposal outlines the scope of services, equipment specifications, and associated costs. Additionally, staff conducted internal surveys with both the Huntington Park Police Officers Association (HPPOA) and the Huntington Park Police Management Association (HPPMA) to assess departmental support. The results proved favorable for the implementation of a BWC program.

An external community survey was also distributed to gauge public sentiment regarding the proposed BWC program. The community survey also proved favorable, with strong

CONSIDERATION AND APPROVAL FOR THE IMPLEMENTATION OF A POLICE

BODY-WORN CAMERA PROGRAM AND APPROVE AGREEMENT WITH
MOTOROLA SOLUTIONS FOR THE PURCHASE OF SIXTY (60) BODY-WORN

CAMERAS, INCLUDING ACCESSORIES AND SOFTWARE
August 4, 2025

Page 2 of 4 ends

community support for the implementation of a BWC program for Huntington Park police officers.

RECOMMENDATION
Staff recommend the City Council approve the purchase of Motorola Solutions SVX body worn cameras. After a comprehensive evaluation of multiple vendors, including feature comparison, cost analysis, and system integration capabilities, Motorola Solutions emerged as the most suitable option for the police department.

Motorola Solutions offers a seamless integration with the department’s existing Motorola Flex CAD/RMS platform and CommandCentral Evidence system, ensuring streamlined data management, enhanced chain-of-custody protocols, and operational efficiency.

Choosing Motorola Solutions also eliminates the need for third-party software or bridging systems, reducing long-term costs and IT complications.

The SVX body worn cameras provide several advantages over competing models, including:
 All-in-one design: Combines the camera, speaker, and microphone into a single device that functions as both a body worn camera and a remote speaker microphone, minimizing the amount of equipment officers must carry.  Real-time streaming: Supports live video streaming directly into the Motorola Aware system in Dispatch, enhancing situational awareness and allowing for improved command oversight during critical incidents.
 Superior battery life: Designed to support extended shifts without requiring midshift charging or equipment replacement, ensuring continuous coverage throughout an officer’s deployment.
 Automatic upload and evidence management: Seamless integration with CommandCentral Evidence enables secure, automatic upload of recorded footage and simplifies the evidence tagging and management process, reducing administrative workload and improving data security.

Based on these operational and technological advantages, staff recommend proceeding with Motorola Solutions to ensure full compatibility, long-term cost savings, and enhanced field performance.

PROCUREMENT PROCESS

CONSIDERATION AND APPROVAL FOR THE IMPLEMENTATION OF A POLICE

BODY-WORN CAMERA PROGRAM AND APPROVE AGREEMENT WITH
MOTOROLA SOLUTIONS FOR THE PURCHASE OF SIXTY (60) BODY-WORN

CAMERAS, INCLUDING ACCESSORIES AND SOFTWARE
August 4, 2025

Page 3 of 4 ends

In accordance with the City’s procurement policy, which requires a minimum of three bids for significant purchases and contracts, staff solicited proposals from four qualified vendors for the purchase of body worn cameras. Each proposal includes pricing for equipment, cloud-based data storage, software, warranties, and ongoing technical support. While LensLock previously submitted a proposal, staff made multiple attempts to obtain an updated quote but received no response. The following bids were received:

COMPANY COST
Axon Enterprises $609,663.42 (60 Cameras and Software)
LensLock $375,610.75 (62 Cameras and Software)
Motorola Solutions $324,851.20 (60 Cameras and Software) Utility $327,600.00 (60 Cameras and Software)
In addition to the operational and technological advantages, Motorola Solutions also submitted the most competitive pricing among the other vendors.

FISCAL IMPACT/FINANCING
The total expenditure for this item is not to exceed $400,000.00 and will be drawn from General Fund Account Number 111-7010-421.74-10. City Council recently approved the appropriation of $400,000 from the General Fund to support the initial implementation of the Police Body Worn Camera Program.

Fully itemized vendor quotes are included for Council’s review.

CONCLUSION
Upon Council approval, staff will proceed with recommended actions.

Respectfully submitted,

RICARDO REYES
City Manager
Chief of Police

CONSIDERATION AND APPROVAL FOR THE IMPLEMENTATION OF A POLICE

BODY-WORN CAMERA PROGRAM AND APPROVE AGREEMENT WITH
MOTOROLA SOLUTIONS FOR THE PURCHASE OF SIXTY (60) BODY-WORN

CAMERAS, INCLUDING ACCESSORIES AND SOFTWARE
August 4, 2025

Page 4 of 4 ends

ATTACHMENT(S)
A. Axon Quote
B. LensLock Quote
C. Motorola Solutions Quote
D. Utility Quote
Non-Binding Budgetary Estimate

Page 1 ends

Q-623235-45849KP
Issued: 07/11/2025
Quote Expiration: 09/15/2025
Estimated Contract Start Date: 11/01/2025
Account Number: 357012
Payment Terms:

Mode of Delivery: UPS-GND
Credit/Debit Amount: $0.00

SHIP TO BILL TO SALES REPRESENTATIVE PRIMARY CONTACT
Huntington Park Police Department - CA
6542 Miles Ave
Huntington Park,
CA
90255-4318
USA
Huntington Park Police Department - CA
6542 Miles Ave
Huntington Park
CA
90255-4318
USA
Email:

Kyle Panasewicz
Phone: +1 4803294734
Email: [email protected]
Fax: (480) 905-2071
Alfred Martinez
Phone: (323) 826-6649
Email: [email protected]
Fax: --
Quote Summary Discount Summary
Program Length 60 Months Average Savings Per Year $44,264.06 TOTAL COST $602,377.00
ESTIMATED TOTAL W/ TAX $609,663.42 TOTAL SAVINGS $221,320.32 Axon Enterprise, Inc.
17800 N 85th St.

Scottsdale, Arizona 85255
United States
VAT: 86-0741227
Domestic: (800) 978-2737
International: +1.800.978.2737
ATTACHMENT "A"
Non-Binding Budgetary Estimate

Page 2 ends

Payment Summary
Date Subtotal Tax Total
Oct 2025 $120,475.40 $1,457.28 $121,932.68
Oct 2026 $120,475.40 $1,457.28 $121,932.68
Oct 2027 $120,475.40 $1,457.28 $121,932.68
Oct 2028 $120,475.40 $1,457.28 $121,932.68
Oct 2029 $120,475.40 $1,457.30 $121,932.70
Total $602,377.00 $7,286.42 $609,663.42
Non-Binding Budgetary Estimate

Page 3 ends

Quote Unbundled Price: $823,709.20
Quote List Price: $717,041.20
Quote Subtotal: $602,377.00
Pricing
All deliverables are detailed in Delivery Schedules section lower in proposal Item Description Qty Term Unbundled List Price Net Price Subtotal Tax Total Program
BWCUwTAP BWC Unlimited with TAP 60 60 $129.29 $99.66 $86.44 $311,184.00 $7,286.42 $318,470.42 A la Carte Hardware
H00002 AB4 Multi Bay Dock Bundle 8 $1,638.90 $0.00 $0.00 $0.00 $0.00 H00001 AB4 Camera Bundle 60 $899.00 $0.00 $0.00 $0.00 $0.00 A la Carte Software
73682 AXON EVIDENCE - AUTO TAGGING LICENSE 60 60 $10.85 $10.85 $39,060.00 $0.00 $39,060.00 73478 AXON EVIDENCE - REDACTION ASSISTANT USER
LICENSE 60 60 $10.85 $10.85 $39,060.00 $0.00 $39,060.00 73680 AXON FUSUS - LICENSE - BWC CONNECTIVITY AND
PLUS USER 60 60 $20.61 $20.61 $74,196.00 $0.00 $74,196.00 85760 AXON AUTO-TRANSCRIBE - UNLIMITED SERVICE 60 60 $22.57 $22.57 $81,252.00 $0.00 $81,252.00 ProLicense Pro License Bundle 5 60 $48.82 $48.75 $14,625.00 $0.00 $14,625.00 A la Carte Services
79999 AXON EVIDENCE - IMPLEMENTATION FOR AUTO
TAGGING/PERFORMANCE 1 $3,000.00 $3,000.00 $3,000.00 $0.00 $3,000.00 85055 AXON BODY - PSO - FULL SERVICE 1 $40,000.00 $40,000.00 $40,000.00 $0.00 $40,000.00 Total $602,377.00 $7,286.42 $609,663.42
Delivery Schedule
Hardware
Bundle Item Description QTY Shipping Location Estimated Delivery Date AB4 Camera Bundle 100147 AXON BODY 4 - CAMERA - NA US FIRST RESPONDER BLK RAPIDLOCK 60 1 10/01/2025
AB4 Camera Bundle 100147 AXON BODY 4 - CAMERA - NA US FIRST RESPONDER BLK RAPIDLOCK 2 1 10/01/2025
AB4 Camera Bundle 100466 AXON BODY 4 - CABLE - USB-C TO USB-C 66 1 10/01/2025 AB4 Camera Bundle 74028 AXON BODY - MOUNT - WING CLIP RAPIDLOCK 66 1 10/01/2025 AB4 Multi Bay Dock Bundle 100206 AXON BODY 4 - 8 BAY DOCK 8 1 10/01/2025 AB4 Multi Bay Dock Bundle 70033 AXON - DOCK WALL MOUNT - BRACKET ASSY 8 1 10/01/2025 AB4 Multi Bay Dock Bundle 71019 AXON BODY - DOCK POWERCORD - NORTH AMERICA 8 1 10/01/2025 BWC Unlimited with TAP 73309 AXON BODY - TAP REFRESH 1 - CAMERA 62 1 03/31/2028 BWC Unlimited with TAP 73689 AXON BODY - TAP REFRESH 1 - DOCK MULTI BAY 8 1 03/31/2028 BWC Unlimited with TAP 73310 AXON BODY - TAP REFRESH 2 - CAMERA 62 1 10/01/2030 BWC Unlimited with TAP 73688 AXON BODY - TAP REFRESH 2 - DOCK MULTI BAY 8 1 10/01/2030 Non-Binding Budgetary Estimate

Page 4 ends

Software
Bundle Item Description QTY Estimated Start Date Estimated End Date BWC Unlimited with TAP 73686 AXON EVIDENCE - STORAGE - UNLIMITED (AXON DEVICE) 60 11/01/2025 10/31/2030 BWC Unlimited with TAP 73746 AXON EVIDENCE - ECOM LICENSE - PRO 60 11/01/2025 10/31/2030 Pro License Bundle 73683 AXON EVIDENCE - STORAGE - 10GB A LA CARTE 15 11/01/2025 10/31/2030 Pro License Bundle 73746 AXON EVIDENCE - ECOM LICENSE - PRO 5 11/01/2025 10/31/2030 A la Carte 73478 AXON EVIDENCE - REDACTION ASSISTANT USER LICENSE 60 11/01/2025 10/31/2030 A la Carte 73680 AXON FUSUS - LICENSE - BWC CONNECTIVITY AND PLUS USER 60 11/01/2025 10/31/2030
A la Carte 73682 AXON EVIDENCE - AUTO TAGGING LICENSE 60 11/01/2025 10/31/2030 A la Carte 85760 AXON AUTO-TRANSCRIBE - UNLIMITED SERVICE 60 11/01/2025 10/31/2030 Services
Bundle Item Description QTY
A la Carte 79999 AXON EVIDENCE - IMPLEMENTATION FOR AUTO TAGGING/PERFORMANCE 1 A la Carte 85055 AXON BODY - PSO - FULL SERVICE 1
Warranties
Bundle Item Description QTY Estimated Start Date Estimated End Date BWC Unlimited with TAP 80464 AXON BODY - TAP WARRANTY - CAMERA 60 10/01/2026 10/31/2030 BWC Unlimited with TAP 80464 AXON BODY - TAP WARRANTY - CAMERA 2 10/01/2026 10/31/2030 BWC Unlimited with TAP 80465 AXON BODY - TAP WARRANTY - MULTI BAY DOCK 8 10/01/2026 10/31/2030 Non-Binding Budgetary Estimate

Page 5 ends

Shipping Locations
Location Number Street City State Zip Country
1 6542 Miles Ave Huntington Park CA 90255-4318 USA
Payment Details
Oct 2025
Invoice Plan Item Description Qty Subtotal Tax Total
Year 1 73478 AXON EVIDENCE - REDACTION ASSISTANT USER LICENSE 60 $7,812.00 $0.00 $7,812.00 Year 1 73680 AXON FUSUS - LICENSE - BWC CONNECTIVITY AND PLUS USER 60 $14,839.20 $0.00 $14,839.20 Year 1 73682 AXON EVIDENCE - AUTO TAGGING LICENSE 60 $7,812.00 $0.00 $7,812.00 Year 1 79999 AXON EVIDENCE - IMPLEMENTATION FOR AUTO TAGGING/PERFORMANCE 1 $600.00 $0.00 $600.00 Year 1 85055 AXON BODY - PSO - FULL SERVICE 1 $8,000.00 $0.00 $8,000.00 Year 1 85760 AXON AUTO-TRANSCRIBE - UNLIMITED SERVICE 60 $16,250.40 $0.00 $16,250.40 Year 1 BWCUwTAP BWC Unlimited with TAP 60 $62,236.80 $1,457.28 $63,694.08 Year 1 H00001 AB4 Camera Bundle 60 $0.00 $0.00 $0.00
Year 1 H00002 AB4 Multi Bay Dock Bundle 8 $0.00 $0.00 $0.00 Year 1 ProLicense Pro License Bundle 5 $2,925.00 $0.00 $2,925.00 Total $120,475.40 $1,457.28 $121,932.68
Oct 2026
Invoice Plan Item Description Qty Subtotal Tax Total
Year 2 73478 AXON EVIDENCE - REDACTION ASSISTANT USER LICENSE 60 $7,812.00 $0.00 $7,812.00 Year 2 73680 AXON FUSUS - LICENSE - BWC CONNECTIVITY AND PLUS USER 60 $14,839.20 $0.00 $14,839.20 Year 2 73682 AXON EVIDENCE - AUTO TAGGING LICENSE 60 $7,812.00 $0.00 $7,812.00 Year 2 79999 AXON EVIDENCE - IMPLEMENTATION FOR AUTO TAGGING/PERFORMANCE 1 $600.00 $0.00 $600.00 Year 2 85055 AXON BODY - PSO - FULL SERVICE 1 $8,000.00 $0.00 $8,000.00 Year 2 85760 AXON AUTO-TRANSCRIBE - UNLIMITED SERVICE 60 $16,250.40 $0.00 $16,250.40 Year 2 BWCUwTAP BWC Unlimited with TAP 60 $62,236.80 $1,457.28 $63,694.08 Year 2 H00001 AB4 Camera Bundle 60 $0.00 $0.00 $0.00
Year 2 H00002 AB4 Multi Bay Dock Bundle 8 $0.00 $0.00 $0.00 Year 2 ProLicense Pro License Bundle 5 $2,925.00 $0.00 $2,925.00 Total $120,475.40 $1,457.28 $121,932.68
Oct 2027
Invoice Plan Item Description Qty Subtotal Tax Total
Year 3 73478 AXON EVIDENCE - REDACTION ASSISTANT USER LICENSE 60 $7,812.00 $0.00 $7,812.00 Year 3 73680 AXON FUSUS - LICENSE - BWC CONNECTIVITY AND PLUS USER 60 $14,839.20 $0.00 $14,839.20 Year 3 73682 AXON EVIDENCE - AUTO TAGGING LICENSE 60 $7,812.00 $0.00 $7,812.00 Year 3 79999 AXON EVIDENCE - IMPLEMENTATION FOR AUTO TAGGING/PERFORMANCE 1 $600.00 $0.00 $600.00 Year 3 85055 AXON BODY - PSO - FULL SERVICE 1 $8,000.00 $0.00 $8,000.00 Year 3 85760 AXON AUTO-TRANSCRIBE - UNLIMITED SERVICE 60 $16,250.40 $0.00 $16,250.40 Year 3 BWCUwTAP BWC Unlimited with TAP 60 $62,236.80 $1,457.28 $63,694.08 Year 3 H00001 AB4 Camera Bundle 60 $0.00 $0.00 $0.00
Year 3 H00002 AB4 Multi Bay Dock Bundle 8 $0.00 $0.00 $0.00 Year 3 ProLicense Pro License Bundle 5 $2,925.00 $0.00 $2,925.00 Total $120,475.40 $1,457.28 $121,932.68
Non-Binding Budgetary Estimate

Page 6 ends

Oct 2028
Invoice Plan Item Description Qty Subtotal Tax Total
Year 4 73478 AXON EVIDENCE - REDACTION ASSISTANT USER LICENSE 60 $7,812.00 $0.00 $7,812.00 Year 4 73680 AXON FUSUS - LICENSE - BWC CONNECTIVITY AND PLUS USER 60 $14,839.20 $0.00 $14,839.20 Year 4 73682 AXON EVIDENCE - AUTO TAGGING LICENSE 60 $7,812.00 $0.00 $7,812.00 Year 4 79999 AXON EVIDENCE - IMPLEMENTATION FOR AUTO TAGGING/PERFORMANCE 1 $600.00 $0.00 $600.00 Year 4 85055 AXON BODY - PSO - FULL SERVICE 1 $8,000.00 $0.00 $8,000.00 Year 4 85760 AXON AUTO-TRANSCRIBE - UNLIMITED SERVICE 60 $16,250.40 $0.00 $16,250.40 Year 4 BWCUwTAP BWC Unlimited with TAP 60 $62,236.80 $1,457.28 $63,694.08 Year 4 H00001 AB4 Camera Bundle 60 $0.00 $0.00 $0.00
Year 4 H00002 AB4 Multi Bay Dock Bundle 8 $0.00 $0.00 $0.00 Year 4 ProLicense Pro License Bundle 5 $2,925.00 $0.00 $2,925.00 Total $120,475.40 $1,457.28 $121,932.68
Oct 2029
Invoice Plan Item Description Qty Subtotal Tax Total
Year 5 73478 AXON EVIDENCE - REDACTION ASSISTANT USER LICENSE 60 $7,812.00 $0.00 $7,812.00 Year 5 73680 AXON FUSUS - LICENSE - BWC CONNECTIVITY AND PLUS USER 60 $14,839.20 $0.00 $14,839.20 Year 5 73682 AXON EVIDENCE - AUTO TAGGING LICENSE 60 $7,812.00 $0.00 $7,812.00 Year 5 79999 AXON EVIDENCE - IMPLEMENTATION FOR AUTO TAGGING/PERFORMANCE 1 $600.00 $0.00 $600.00 Year 5 85055 AXON BODY - PSO - FULL SERVICE 1 $8,000.00 $0.00 $8,000.00 Year 5 85760 AXON AUTO-TRANSCRIBE - UNLIMITED SERVICE 60 $16,250.40 $0.00 $16,250.40 Year 5 BWCUwTAP BWC Unlimited with TAP 60 $62,236.80 $1,457.30 $63,694.10 Year 5 H00001 AB4 Camera Bundle 60 $0.00 $0.00 $0.00
Year 5 H00002 AB4 Multi Bay Dock Bundle 8 $0.00 $0.00 $0.00 Year 5 ProLicense Pro License Bundle 5 $2,925.00 $0.00 $2,925.00 Total $120,475.40 $1,457.30 $121,932.70
Non-Binding Budgetary Estimate

Page 7 ends

This Rough Order of Magnitude estimate is being provided for budgetary and planning purposes only. It is non-binding and is not considered a contractable offer for sale of Axon goods or services.

Tax is estimated based on rates applicable at date of quote and subject to change at time of invoicing. If a tax exemption certificate should be applied, please submit prior to invoicing.

LensLock Regional Manager
Sean O’Grady
(949) 690-6552
[email protected]
13125 Danielson Street, Suite 112
Poway, CA 92064
U.S.A.

ATTACHMENT "B"
ATTENTION:

Huntington Park Police Department
6542 Miles Ave
Huntington Park, CA 90255
Customer ID# XXX-XX
Summary of 5-Year Payments
QTY DESCRIPTION UNIT PRICE YEAR 1 COST
62 Gen 12.5 Body Worn Camera Service – UNLIMITED Data Plan $1,099.00 $68,138.00 62 60-Month Hardware Guarantee $0.00 INCLUDED
62 New Body Worn Cameras Every 30 Months $0.00 INCLUDED Unlimited CAD Integration $0.00 INCLUDED
Unlimited Migration & Hosting of Legacy Data $0.00 INCLUDED Unlimited LensLock FBI-CJIS Redaction Services $0.00 INCLUDED Unlimited 24/7/365 Premier Customer Support $0.00 INCLUDED Unlimited LensLock Evidence Management Software Access $0.00 INCLUDED Unlimited District Attorney & Defense Based Software Licenses $0.00 INCLUDED SUBTOTAL $68,138.00

SALES TAX
(10.25%) $6,984.15
TOTAL $75,122.15
Payment Amount
Year 1 $75,122.15
Year 2 $75,122.15
Year 3 $75,122.15
Year 4 $75,122.15
Year 5 $ 75,122.15
Grand Total *$375,610.75
Proposal Number: #23-XXX-XX
Proposal Valid for 90 Days
Services: BWC & ICV Service
Payment Terms: Net 30
Length of Service: 60 Months
Commencement: TBD
SALES REPRESENTATIVE:

Sean O’Grady
Regional Manager
Phone: (949) 690-6552
Email: [email protected]
Issued: June 2, 2023
CLIENT: Huntington Park Police Department
Cosme Lozano - Chief
_____________________________________________
(Name - Title)

_____________________________________________
(Signature)
_____________________________________________
(Date)
VENDOR: LensLock, Inc.

Andrew Lynch – Executive Vice President
_____________________________________________
(Name – Title)

_____________________________________________
(Signature)
____________________________________________
(Date)

LensLock Terms and Conditions
Thank you SINCERELY for your business!
QUOTE-3209977

HUNTINGTON PARK POLICE DEPARTMENT
07/17/2025
The design, technical, pricing, and other information (“Information”) furnished with this submission is confidential proprietary information of Motorola Solutions, Inc. or the Motorola Solutions entity providing this quote (“Motorola”) and is submitted with the restriction that it is to be used for evaluation purposes only. To the fullest extent allowed by applicable law, the Information is not to be disclosed publicly or in any manner to anyone other than those required to evaluate the Information without the express written permission of Motorola.

MOTOROLA, MOTO, MOTOROLA SOLUTIONS, and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. © 2020 Motorola Solutions, Inc. All rights reserved.

ATTACHMENT "C"
07/17/2025

HUNTINGTON PARK POLICE DEPARTMENT
6542 MILES AVENUE
HUNTINGTON PARK, CA 90255
Dear  ,
Motorola Solutions is pleased to present HUNTINGTON PARK POLICE DEPARTMENT with this quote for quality communications equipment and services.  The development of this quote provided us the opportunity to evaluate your requirements and propose a solution to best fulfill your communications needs.

This information is provided to assist you in your evaluation process. Our goal is to provide HUNTINGTON PARK POLICE DEPARTMENT with the best products and services available in the communications industry. Please direct any questions to Troy Sakaguchi at [email protected].

We thank you for the opportunity to provide you with premier communications and look forward to your review and feedback regarding this quote.

Sincerely,
Troy Sakaguchi
QUOTE-3209977
Billing Address:

HUNTINGTON PARK POLICE

DEPARTMENT
6542 MILES AVENUE
HUNTINGTON PARK, CA 90255
US
Quote Date:07/17/2025
Expiration Date:09/15/2025
Quote Created By:

Troy Sakaguchi
Troy.Sakaguchi@
motorolasolutions.com
End Customer:

HUNTINGTON PARK POLICE

DEPARTMENT
AGREEMENT: WG AGREEMENT
Summary:

Any sales transaction resulting from Motorola's quote is based on and subject to the applicable Motorola Standard Terms and Conditions, notwithstanding terms and conditions on purchase orders or other Customer ordering documents.

Motorola Standard Terms and Conditions are found at www.motorolasolutions.com/product-terms.

Summary:

This Motorola quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the "Underlying Agreement") that authorizes Customer to purchase equipment and/or services or license software (collectively "Products"). If no Underlying Agreement exists between Motorola and Customer, then the following Motorola's Standard Terms of use and Purchase Terms and Conditions govern the purchase of the Products which is found at http://www.motorolasolutions.com/product-terms Line
#
Item Number Description Qty Term List Price Sale Price Ext. Sale Price
Refresh
Duration
Number Of
Refreshes
SVX Video Remote
Speaker
Microphone
1 PMPN5022A SVX CHARGE AND
UPLOAD
SMARTDOCK, 10

SLOT, US/NA
8 $1,499.00 $1,274.15 $10,193.20
2 PMNN4893A BATTERY PACK,BATT
LIION IP68 4300T
60 $99.00 $84.15 $5,049.00
3 PMMN8200A SVX VIDEO REMOTE

SPEAKER MIC WITH

MAGNETIC SHIRT
MOUNT
60 Included Included Included 3 YEAR 1
4 LSV07S05097A ESSENTIAL SUPPORT,

ACCIDENTAL

DAMAGE, ADVANCED

REPLACEMENT HAAS -
SVX
60 60
MONTHS
Included Included Included
QUOTE-3209977
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

Motorola Solutions, Inc.: 500 West Monroe, United States - 60661 ~ #: 36-1115800

Page 3 ends

Line
#
Item Number Description Qty Term List Price Sale Price Ext. Sale Price
Refresh
Duration
Number Of
Refreshes
5 LSV07S05139A HARDWARE REPAIR -

TRANSFER STATION /

SMARTDOCK
8 3 YEARS $486.00 $413.10 $3,304.80
6 SSV07S05083A BODY WORN CAMERA

HARDWARE AS A

SUBSCRIPTION
60 60
MONTHS
$2,910.48 $2,473.91 $148,434.6
0 CommandCentral
DEMS
7 SSV00S05157A COMMANDCENTRAL

DEMS STANDARD

SERVICE
60 5 YEAR $1,200.00 $1,020.00 $61,200.00
8 SSV00S05160A COMMANDCENTRAL

DEMS UNLIMITED

STORAGE PER

BODYWORN CAMERA
60 5 YEAR $1,020.00 $867.00 $52,020.00
9 WGW00122-301 MOBILE VIDEO

DEPLOYMENT

SERVICES
259
09 $1.25 $1.06 $27,463.54
Subtotal $307,665.14
Estimated Tax  $17,186.06
Grand Total $324,851.20(USD)
Pricing Metric :

Price is indicative of the following -
# of Devices - 60
QUOTE-3209977
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

Motorola Solutions, Inc.: 500 West Monroe, United States - 60661 ~ #: 36-1115800

Page 4 ends

Pricing Summary
Payment Term Upfront Sale Price
Upfront Costs*
$42,705.74
Upfront Subscription Fee
SVX Video Remote Speaker
Microphone
Annually $1,101.60
SVX Video Remote Speaker
Microphone
Monthly $2,473.91
CommandCentral DEMS Annually $22,644.00
Sub Total: $68,925.25
Payment Term Sale Price Annual Sale Price
Year 1 Subscription Fee
SVX Video Remote Speaker
Microphone
Monthly $2,473.91 $27,213.01
Year 2 Subscription Fee
SVX Video Remote Speaker
Microphone
Annually $1,101.60 $1,101.60
SVX Video Remote Speaker
Microphone
Monthly $2,473.91 $29,686.92
CommandCentral DEMS Annually $22,644.00 $22,644.00
Year 3 Subscription Fee
SVX Video Remote Speaker
Microphone
Annually $1,101.60 $1,101.60
SVX Video Remote Speaker
Microphone
Monthly $2,473.91 $29,686.92
CommandCentral DEMS Annually $22,644.00 $22,644.00
Year 4 Subscription Fee
SVX Video Remote Speaker
Microphone
Monthly $2,473.91 $29,686.92
CommandCentral DEMS Annually $22,644.00 $22,644.00
Year 5 Subscription Fee
QUOTE-3209977
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

Motorola Solutions, Inc.: 500 West Monroe, United States - 60661 ~ #: 36-1115800

Page 5 ends

SVX Video Remote Speaker
Microphone
Monthly $2,473.91 $29,686.92
CommandCentral DEMS Annually $22,644.00 $22,644.00
Sub Total: $238,739.89
Grand Total System Price (Inclusive of Upfront and Annual Costs) $307,665.14 *Upfront costs include the cost of Hardware, Accessories and Implementation, where applicable.

Notes:
●   The Pricing Summary is a breakdown of costs and does not reflect the frequency at which you will be invoiced. ● This quote contains items with approved price exceptions applied against them. ●   Unless otherwise noted in this quote / order, installation of equipment is not included.

QUOTE-3209977
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

Motorola Solutions, Inc.: 500 West Monroe, United States - 60661 ~ #: 36-1115800

Page 6 ends

SVX VIDEO REMOTE SPEAKER MICROPHONE SOLUTION DESCRIPTION The SVX Video Remote Speaker Microphones leverages the
capabilities of APX NEXT and N70 radios - from clarity of audio, to mission-critical ergonomics and virtual partner ViQi - and adds the ability to capture powerful evidential footage. By converging our industry-leading voice and trusted video technology, we’ve transformed what it means to be on the front line. Now, law enforcement agencies can get the best of both worlds, without sacrificing ergonomics or usability.

The SVX can help every member of an agency, regardless of their role. Officers experience fewer distractions in the field, and are secure in the knowledge that they’ll both hear, and be heard - whether they’re in the middle of an evolving incident or reviewing a suspect’s confession back at the station. Evidence technicians can build a stronger case more easily, with evidential audio and radio communications captured on one device in a single video; and, because these videos are categorized automatically, technicians can also find the relevant information quickly. IT technicians now have half the number of devices, docks and accessories they need to secure and maintain, while senior officers know that they’re augmenting the power of their APX radio investment and improving the safety of their officers.

COMMUNICATION AND ERGONOMICS
• Secure and reliable wireless connectivity – out of the box, the SVX operates as a Wireless Remote Speaker Microphone, freeing officers from the constraints of cords and cables via a secure, reliable Bluetooth connection to their APX NEXT or N70 radio. It enables officers to move effortlessly while still staying focused on the task at hand.
• Intuitive design – The large, recessed push-to-talk and emergency buttons are easy to use and designed to prevent accidental activation. Officers can also query the device status via voice commands, to reduce interaction with the device during high-stress situations. • Clear audio – The SVX can be positioned anywhere on the front of an officer’s uniform or tactical vest, due to its 102 Phon speech loudness, High Dynamic Range (HDR) microphones, advanced windporting technology and intelligent noise suppression technology. This provides the best possible field of view for both evidential video capture and clear radio communications.
• Secure NFC pairing – Via “touch” pairing, an officer can quickly associate their SVX with their corresponding APX NEXT or N70 for the first time, even when many other wireless devices are present in the area. • Removable battery – The SVX’s detachable battery enables officers to switch from a depleted battery to a fully-charged battery in the field, which accommodates unexpected overtime or heavy usage. Batteries can be charged independently from the SVX itself, so officers can keep a replacement battery on-hand and ready to use.
• Programmable buttons – Use four configurable buttons to accommodate radio shortcuts or video operation functionality.

QUOTE-3209977
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

EVIDENTIARY VIDEO FUNCTIONALITY (REQUIRES VIDEOMANAGER EL OR COMMANDCENTRAL

EVIDENCE)
• Dual audio streams – revolutionary audio technology enables officers to capture both clear radio communications and environmental audio simultaneously; this provides mission-critical communications in the field, while also adding more context of how and when an officer responded in the evidentiary video. • Natural field of view – The SVX eliminates the fisheye effect from wide-angle lenses that warps video footage. Distortion correction enables a clear and complete evidence review process. The SVX’s high quality, low light sensor captures an accurate depiction of recorded events, even in challenging lighting conditions. • Data encryption – The SVX uses FIPS-140-2 compliant encryption at-rest and in-transit. This prevents bad actors from gaining unauthorized access to confidential and sensitive data. • Record-After-the-Fact® – Our patented Record-After-the-Fact® technology captures footage even when the recording function is not engaged. An officer or supervisor can request video footage from a specific point in the past to be uploaded to the evidence management system, hours or even days after the event occurred. • Voice-activated tagging – Leveraging the ViQi Voice Control capabilities of the paired APX NEXT or N70 radio, officers can now easily apply an event category to a recording video by simply uttering a voice command (e.g., “tag video as ‘arrest’”). This eliminates scrolling through a long list of events, either on a small body camera screen or back at the station after a shift. • Bluetooth recording triggers – The SVX accommodates a variety of Bluetooth recording triggers, so officers can focus on the task at hand instead of needing to manually start recording. Emergency button: the SVX is triggered to start recording immediately when the APX NEXT or N70 emergency mode button is pressed, or the “Fall Alert” feature is activated. M500 in-car video systems collaboration and Holster sensors will be available in upcoming software upgrades.
• Wireless uploading – Recordings made by the SVX are uploaded to the agency’s evidence management system via Wi-Fi. This enables easy transfer of critical recordings from a vehicle to headquarters for immediate review or long-term storage.
• Real-time location and video streaming – leveraging a Wi-Fi connection, the SVX can send location updates and stream live video to CommandCentral Aware in a dispatch center or Real Time Crime Center (RTCC), giving the agency a complete and accurate view of their officers for better coordination and quicker response times.
• SmartControl Application – To maximize efficiency in the field, the Motorola Solutions SmartControl app enables SVX users to preview video recordings, add or edit tags, change camera settings and view live video from the camera. The app is available for both iOS and Android phones.

CHARGERS AND UPLOAD STATIONS
The SVX has three charging options:

SmartDock – charge up to ten SVX devices and their attached batteries simultaneously. When the SVX is used as an RSM only, a LAN-connected SmartDock enables the devices to check for new firmware and automatically apply these updates without manual intervention. When the SVX is used as a video RSM, the SmartDock enables the automatic offload of video recordings from the devices to the evidence management platform via an integrated gigabit switch. It also facilitates comprehensive device management capabilities, including device configuration and checkout.

QUOTE-3209977
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

Battery-only charger – charge up to 12 spare batteries at once. Quickly understand which batteries are ready to take for a shift via a status LED on each slot. A convenient mounting bracket allows the charger to be placed on a desk or mounted on a wall.

USB-C charger: charge a single SVX device or battery by connecting a commercially-available USB-C cable to a

1.5amp wall adapter, car port or battery backup bank, for additional charging flexibility on the go.

EARPICE SOLUTIONS
The receive-only earpiece connects to the 3.5mm side connector on the SVX and is a great option for private communication when the device is mounted at chest level on the officer’s uniform. The SVX serves as the wireless microphone to speak, and the earpiece to listen.

The two-wire surveillance style earpiece is an ideal choice for unobtrusive communication when the SVX is mounted below chest level. The discreet microphone piece can be attached on a shirt collar or outer carrier shoulder strap. To transmit, the officer can press the PTT button on the microphone piece, the SVX or radio itself. The programmable button on the front of the mic piece mirrors the function of the 3-dot button on the SVX.

MOUNTING SOLUTIONS
The SVX is compatible with the entire portfolio of existing V300 / V700 mounting solutions, depicted below:

QUOTE-3209977
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

SVX REMOTE SPEAKER MICROPHONE STATEMENT OF WORK

OVERVIEW
This Statement of Work (SOW) outlines the responsibilities of Motorola Solutions, Inc. (Motorola) and the Customer for the implementation of the SVX remote speaker microphone and your digital evidence management solution. For the purpose of this SOW, the term “Motorola” may refer to our affiliates, subcontractors, or certified third-party partners.

This SOW addresses the responsibilities of Motorola and the Customer that are relevant to the implementation of the hardware and software components listed in the Solution Description. Any changes or deviations from this SOW must be mutually agreed upon by Motorola and the Customer and will be addressed in accordance with the change provisions of the Contract. The Customer acknowledges any changes or deviations from this SOW may incur additional cost.

Motorola and the Customer will work to complete their respective responsibilities in accordance with the Project Schedule. Any changes to the Project Schedule must be mutually agreed upon by both parties in accordance with the change provisions of the Contract.

Unless specifically stated, Motorola will perform the work remotely. The Customer will provide Motorola personnel with access to their network and facilities so Motorola is able to fulfill its obligations. All work will be performed during normal business hours based on the Customer’s time zone (Monday through Friday from 8:00 a.m. to 5:00 p.m.).

The number and type of software subscription licenses, products, or services provided by Motorola are specifically listed in the Contract and referenced in the SOW. Services & Products provided under this SOW are governed by the mutually executed Contract between the parties, or Motorola’s Master Customer Agreement and applicable addenda (“Contract”).

AWARD, ADMINISTRATION, AND PROJECT INITIATION
Project Initiation and Planning will begin following the execution of the Contract between Motorola and the Customer. At the conclusion of Project Planning, Motorola’s Project Manager (PM) will begin status meetings and provide status reports on a regular cadence with the Customer’s PM. The status report will provide a summary of activities completed, activities planned, progress against the project schedule, items of concern requiring attention, as well as, potential project risks and agreed upon mitigation actions.

Motorola utilizes Google Meet as its teleconference tool. If the Customer desires to use an alternative teleconferencing tool, any costs incurred from the use of this alternate teleconferencing tool will be the responsibility of the Customer.

FBI-CJIS SECURITY POLICY – CRIMINAL JUSTICE INFORMATION CJIS Security Policy Compliance
Motorola does not believe our solution requires compliance with the FBI-CJIS Security Policy (CJISSECPOL) based on the definition in Section 4 of CJISSECPOL and how the FBI-CJIS defines Criminal Justice Information.

However, Motorola does design its products with the CJISSECPOL security controls as a guide. Motorola’s QUOTE-3209977
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products. design and features support best practice security controls and policy compliance. In the event of a CJIS technical audit request, Motorola will support the Customer throughout this process.

Personnel Security – Background Screening
Motorola will assist the Customer with completing the CJIS Security Policy Section Personnel Security related to authorized personnel background screening when requested to do so by the Customer. Based on the Personnel Security section of the CJISSECPOL, a Motorola employee is defined as someone who is required to be on the Customer’s property with unescorted access to unencrypted CJI. Motorola employees will also have access to the Customer’s network(s) and stored information and Motorola has remote access tools to support virtual escorted access to on-premises customer assets.

Additionally, Motorola performs independent criminal background investigations including name based background checks, credential and educational vetting, credit checks, U.S. citizen and authorized worker identity verification on its employees.

Motorola will support the Customer in the event of a CJIS audit request to validate employees assigned to the project requiring CJISSECPOL Personnel Security screening and determine whether this list is up to date and accurate. Motorola will notify the Customer within 24 hours or next business day of a personnel status change.

Security Awareness Training
Motorola requires all employees who will support the Customer to undergo Level 3 Security Awareness Training provided by Peak Performance and their CJIS online training platform. If the Customer does not have access to these records, Motorola can facilitate proof of completion. If the Customer requires additional and/or separate training, Motorola will work with the Customer to accommodate this request at an additional cost.

CJIS Security Addendum
Motorola requires all employees directly supporting the Customer to sign the CJIS Security Addendum if required to do so by the Customer.

Third Party Installer
The Motorola-certified third-party installer (if applicable) will work independently with the Customer to complete the CJISSECPOL Personnel Security checks, complete Security Awareness Training and execute the CJIS Security Addendum.

Completion Criteria
The project is considered complete once Motorola has completed all responsibilities listed in this SOW. The Customer’s task completion will occur based on the Project Schedule to ensure Motorola is able to complete all tasks without delays. Motorola will not be held liable for project delays due to incomplete Customer tasks.

The Customer must provide Motorola with written notification if they do not accept the completion of Motorola responsibilities. Written notification must be provided to Motorola within ten (10) business days of task completion.

The project will be deemed accepted if no written notification is received within ten (10) business days.

In the absence of written notification for non-acceptance, beneficial use will occur thirty (30) days after functional demonstration of the system.

QUOTE-3209977
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

SUBSCRIPTION SERVICE PERIOD
If the contracted system includes a subscription, the subscription service period will begin upon the Customer’s receipt of credentials for access or for hardware, upon shipment of the hardware. The provision and use of the subscription service is governed by the Contract.

PROJECT ROLES AND RESPONSIBILITIES OVERVIEW
Motorola Project Roles and Responsibilities
The Motorola Project Team will be assigned to the project under the direction of the Motorola Project Manager.

Each team member will be engaged in different phases of the project as necessary. Some team members will be multi-disciplinary and may fulfill more than one role.

In order to maximize effectiveness, the Motorola Project Team will provide various services remotely by teleconference, web-conference, or other remote method in order to fulfill our commitments as outlined in this SOW.

Our experience has shown customers who take an active role in the operational and educational process of their system realize user adoption sooner and achieve higher levels of success with system operation. The subsections below provide an overview of each Motorola Project Team Member.

Project Manager (PM)
The PM will be the principal business representative and point of contact for Motorola. The PM’s responsibilities may include but are not limited to:
• Manage Motorola responsibilities related to the delivery of the project. • Maintain the Project Schedule, and manage assigned Motorola personnel, subcontractors, and suppliers as applicable.
• Coordinate schedules of assigned Motorola personnel, subcontractors, and suppliers as applicable. • Conduct equipment inventory.
• Discovery validation
• Maintain project communications with the Customer.
• Identify and manage project risks.
• Coordinate collaboration of Customer resources to minimize project delays. • Evaluate project status against Project Schedule.
• Conduct status meetings on mutually agreed upon dates to discuss project status. • Provide timely responses to Customer inquiries and issues related to project progress. • Conduct daily status calls with the Customer during Go-Live.

Post Sales Engineer
The Post Sales Engineer will work with the Customer’s Project Team on:
• System provisioning.
• Data Migration
• Contracted data migration between two disparate digital evidence management systems (if applicable, additional fees may apply).

QUOTE-3209977
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

Field Engineer (FE)
The FE will work with the Customer’s Project Team on:
• Inspect installation and configure hardware devices.
• Provide instructions to the Customer on how to configure the hardware. • Review Deployment Checklist with the Customer.
• Develop and submit a Trip Report.
• Update Customer IP Map.

Professional Services Engineer (if applicable)
The Professional Services Engineer is engaged on projects that include integration between Motorola’s digital evidence management system and the Customer’s third-party software application. Their responsibilities include:
• Delivery of the interface between Motorola’s digital evidence management system and the Customer’s thirdparty software (e.g. CAD).

Technical Trainer / Instructor
The Technical Trainer / Instructor provides training on-site or remote depending on the training topic and deployment services purchased.
• Deliver provisioning education and guidance to the Customer for operating and maintaining their system. • Provide product education as defined by this SOW and described in the Education Plan.

Customer Support Services Team
The Customer Support Services Team will provide on-going support to the Customer following Go-Live and final acceptance of the project.

Customer Project Roles and Responsibilities
Motorola has defined key resources that are critical to this project and must participate in all the activities defined in this SOW. During the Project Planning phase, the Customer will be required to provide names and contact information for the roles listed below. It is critical that these resources are empowered to make decisions based on the Customer’s operational and administration needs. The Customer Project Team will be engaged from Project Initiation through Beneficial Use of the system. In the event the Customer is unable to provide the resources identified in this section, Motorola may be able to supplement these resources at an additional cost.

Project Manager
The PM will act as the primary point of contact for the duration of the project. In the event the project involves multiple locations, Motorola will work exclusively with the Customer’s primary PM. The PM’s responsibilities will include, but are not limited to:
• Communicate and coordinate with other project participants. • Manage the Customer Project Team including subcontractors and third-party vendors. This includes timely facilitation of tasks and activities.
• Maintain project communications with the Motorola PM. • Identify tasks required of Customer staff that are outlined in this SOW and the Project Schedule. • Consolidate all project inquiries from Customer staff to present to Motorola PM.

QUOTE-3209977
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products. • Approve a deployment date offered by Motorola.
• Review Project Schedule with the Motorola PM and finalize tasks, dates, and responsibilities. • Measure and evaluate progress against the Project Schedule. • Monitor Project to ensure resources are available as required. • Attend status meetings.
• Provide timely responses to issues related to project progress. • Liaise and coordinate with other agencies, Customer vendors, contractors, and common carriers. • Review and administer change control procedures, hardware and software certification, and all related project tasks required to meet the deployment date.
• Ensure Customer vendors’ readiness ahead of the deployment date. • Assign one or more personnel to work with Motorola staff as needed for the duration of the project, including one or more representatives from the IT department.
• Identify a resource with authority to formally acknowledge and approve milestone recognition certificates, as well as, approve and release payments in a timely manner. • Provide Motorola personnel with access to all Customer facilities where system equipment is to be installed.

Temporary identification cards are to be issued to Motorola personnel, if required for access. • Ensure remote network connectivity and access for Motorola resources. • Assume responsibility for all fees pertaining to licenses, inspections and any delays associated with inspections due to required permits as applicable to this project. • Provide reasonable care to prevent equipment exposure from contaminants that may cause damage to the equipment or interruption of service.
• Ensure a safe working environment for Motorola personnel. • Identify and manage project risks.
• Provide signature(s) of Motorola-provided milestone recognition certificate(s) within ten (10) business days of receipt.

IT Support
IT Support manages the technical efforts and ongoing activities of the Customer’s system. IT Support will be responsible for managing Customer provisioning and providing Motorola with the required information for LAN, WAN and client infrastructure.

The IT Support Team responsibilities include but are not limited to:
• Participate in delivery and training activities to understand the software and functionality of the system. • Participate with Customer Subject Matter Experts (SMEs) during the provisioning process and associated training.
• Authorize global provisioning decisions and be the Point of Contact (POC) for reporting and verifying problems.
• Maintain provisioning.
• Implement changes to Customer infrastructure in support of the proposed system.

Video Management Point of Contact (POC) (if applicable) If CommandCentral DEMS Standard, CommandCentral DEMS Plus, or VideoManager EL Cloud device license(s) are included in the contract, the Video Manager POC will educate users on digital media policy, participate in Discovery tasks, and complete the Video Management Administration training. The Customer is responsible for its QUOTE-3209977
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products. own creation and enforcement of media protection policies and procedures for any digital media created, extracted, or downloaded from the digital evidence management system.

Subject Matter Experts (SMEs)
SMEs are a core group of users involved with the analysis, training and provisioning process, including making decisions on global provisioning. The SMEs should be experienced users in their own respective field (evidence, dispatch, patrol, etc.) and should be empowered by the Customer to make decisions based on provisioning, workflows, and department policies related to the proposed system.

Training POC
The Training POC will act as the course facilitator and is considered the Customer’s educational monitor. The Training POC will work with Motorola when policy and procedural questions arise. They will be responsible for developing any agency specific training material(s) and configuring new users on the Motorola Learning eXperience Portal (LXP) system. This role will serve as the first line of support during Go-Live for the Customer’s end users.

General Customer Responsibilities
In addition to the Customer responsibilities listed above, the Customer is responsible for the following:
• All Customer-provided equipment, including third-party hardware and software needed for the proposed system but not listed as a Motorola deliverable. Examples include end user workstations, network equipment, connectivity etc.
• Configure, test, and maintain third-party system(s) that will interface with the proposed system. • Establish an Application Programming Interface (API) for applicable third-party system(s) and provide documentation that describes the integration to the Motorola system. • Coordinate and facilitate communication between Motorola and Customer third-party vendor(s) as required. • Mitigate the impact of upgrading Customer third-party system(s) that will integrate with the proposed system.

Motorola strongly recommends working with the Motorola Project Team to understand the impact of such upgrades prior to taking action.
• Upgrades to Customer’s existing system(s) in order to support the proposed system. • Providing a facility with the required computer and audio-visual equipment for training and work sessions. • Ability to participate in remote project meetings using Google Meet or a mutually agreed upon Customerprovided remote conferencing tool.

Motorola is not responsible for any delays that arise from Customer’s failure to perform the responsibilities outlined in this SOW or delays caused by Customer’s third-party vendor(s) or subcontractor(s).

NETWORK AND HARDWARE REQUIREMENTS
The following requirements must be met by the Customer prior to Motorola installing the proposed system:
• Provide network connectivity for the transfer and exchange of data for the proposed system. • Provide devices such as workstations, tablets, and smartphones with Internet access for system usage.

Chrome is the recommended browser for optimal performance. • Provide and install antivirus software for workstation(s). • Provide Motorola with administrative rights to Active Directory for the purpose of installation, configuration, and support.

QUOTE-3209977
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products. • Provide all environmental conditions such as power, uninterruptible power sources (UPS), HVAC, firewall and network requirements.
• Ensure required traffic is routed through Customer’s firewall.

Motorola is not responsible for any costs or delays that arise from Customer’s failure to meet network and hardware requirements.

PROJECT PLANNING
A clear understanding of the needs and expectations of Motorola and the Customer is critical to fostering a collaborative environment of trust and mutual respect. Project Planning requires the gathering of specific information to set clear project expectations and guidelines, as well as lay the foundation for a successful implementation.

PROJECT PLANNING SESSION
A Project Planning Session will occur after the Contract has been executed. The Project Planning Session is an opportunity for the Motorola and Customer PM to meet before the Project Kickoff Meeting and review key elements of the project and expectations. Depending on the items purchased, the agenda will typically include:
• A high-level review of the following project elements:
• Quoting/ordering documents
• A summary of contracted applications and hardware as purchased. • Customer’s involvement in project activities to confirm understanding of scope and required time commitments.
• Data Migration questionnaire if migration is included in the Solution • The Business Process Review (BPR), used to document system configuration, agency recording, and retention policies
• A high-level Project Schedule with milestones and dates. • Confirm CJIS background investigations and fingerprint requirements for Motorola employees and/or subcontractors.
• Determine Customer location for Motorola to ship their equipment for installation.

Motorola Responsibilities
• Contact the customer to complete the Project Planning Session. • Request the assignment of Customer Project Team and any additional Customer resources that are instrumental to the project’s success.
• Baseline the Project Schedule, if applicable.
• Document mutually agreed upon Project Kickoff Meeting Agenda.

Customer Responsibilities
• Identify Customer Project Team and any additional Customer resources that are instrumental to the project’s success.
• Acknowledge the mutually agreed upon Project Kickoff Meeting Agenda. • Provide approval to proceed with the Project Kickoff Meeting.

QUOTE-3209977
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

Motorola Deliverables
• Project Kickoff Meeting Agenda.
• Data Migration Questionnaire (if applicable)
• BPR Workbook

PROJECT KICKOFF
Motorola will work with the Customer to understand the impact of introducing a new solution and the preparedness needed for a successful implementation.

Note – The IT Questionnaire is completed during the pre-sales process and prior to Contract award. The IT Questionnaire is given to Motorola at the time of offer acceptance. A delay in completing the IT Questionnaire may delay the shipment of equipment. Motorola will not be responsible for any delays associated with or related to the completion of the IT Questionnaire.

Motorola Responsibilities
• Review Contract documents including project delivery requirements as described in this SOW. • Discuss the deployment start date and deliver the Deployment Checklist. • Discuss the equipment inventory process
• Discuss project team participants and their role(s) in the project with fulfilling the obligations of this SOW. • Review resource requirements.
• Provide the initial Project Schedule
• Discuss Motorola remote system access requirements.
• Review the BPR.
• Complete all necessary documentation (i.e. fingerprints, background checks, card keys, etc.) required for Motorola resources to gain access to Customer facilities. • Review the LXP training portal.
• Request user information required to establish the Customer in LXP. • Review and agree on completion criteria and the process for transitioning to support.

Customer Responsibilities
• Provide feedback and approval on project delivery requirements and schedule. • Review the Deployment Checklist.
• Review the roles of project participants to identify decision-making authority. • Validate non-disclosure agreements, approvals, and other related items are complete (if applicable). • Complete the BPR Workbook within 5 business days after the conclusion of the Project Kickoff for review during the Discovery Teleconference
• Provide all documentation (i.e. fingerprints, background checks, card keys, etc.) required for Motorola resources to gain access to Customer facilities.
• Provide Motorola with names and contact information of the designated LXP Administrator(s).

Motorola Deliverables
• Project Kickoff Meeting Minutes.
• Deployment Checklist.

QUOTE-3209977
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

DISCOVERY TELECONFERENCE
During the Discovery Teleconference, Motorola will meet with the Customer to review information documented in the BPRWorkbook. The Data Migration Questionnaire will also be reviewed if migration is part of the Solution.

Motorola Responsibilities
• Facilitate Discovery Teleconference.
• Confirm Customer-provided configuration inputs.

Customer Responsibilities
• Gather and review the information required to complete the BPR Workbook. • Schedule Customer Project Team and SMEs to attend the Discovery Teleconference. SMEs should be present to weigh in on hardware, software, and network components. Customer attendees should be empowered to convey policies and make modifications to policies as necessary.

Motorola Deliverables
• Completed BPR Workbook.

PROJECT EXECUTION

HARDWARE PROCUREMENT AND INSTALLATION
Motorola will procure contracted hardware as part of the ordering process. The hardware will be configured with a basic profile in line with the information provided by the IT Questionnaire or Discovery Teleconference for installation and configuration of the system. The Customer is responsible for providing an installation environment that meets manufacturer’s specifications for the hardware, which includes but is not limited to:
• Power
• Heating and Cooling
• Network Connectivity
• Access and Security
• Conduit and Cabling
Motorola Responsibilities
• Procure contracted equipment and ship to the Customer's designated location. • Inventory equipment after arrival at Customer location • Conduct a power-on test to validate that the installed hardware is ready for configuration. • Verify remote connection to hardware.
• Verifying the SVX Smart Dock(s) are connected to Motorola’s Cloud Evidence Management System through the Customer’s network. The Customer is responsible for ensuring Motorola has the correct IP address(es) for configuring the Smart Dock(s), and the Customer’s network is operational. • Complete Deployment Checklist which outlines the activities completed during configuration and testing of system hardware.

QUOTE-3209977
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

Customer Responsibilities
• Procure Customer-provided equipment and make it available at the installation location. • Confirm the installation room complies with environmental requirements (i.e. power, uninterruptible power, surge protection, heating/cooling, etc.).
• Provide, install, and maintain antivirus software workstation(s). • Enable outgoing network connection (external firewall) to Motorola’s Cloud Evidence Management System by utilizing the Customer’s Internet connection.
• Confirm access to Motorola’s Cloud Evidence Management System cloud on Customer-provided workstation(s).
• The Customer will verify whether the Smart Docks(s) are connected to their network.

Motorola Deliverables
• Contracted Equipment.
• Equipment Inventory
SVX Configuration as a Remote Speaker Microphone
The Smart Dock(s) will be utilized to manage firmware updates on each SVX In order for this process to be successfully completed, each Smart Dock must be connected to Motorola’s Cloud Evidence Management Solution through the Customer’s internet connection.

Motorola Responsibilities
• Configure Smart Dock(s) for connectivity to Motorola’s Cloud Evidence Management System. • Verify the Smart Dock(s) is configured properly and connected to the network. • Verify all slots in each Smark Dock are functional.
• Provide documentation on how to pair the SVX(s) to Motorola APX NEXT and/or APX N70 radio(s) using Secure Near-Field Communications (NFC).

Customer Responsibilities
• Select physical location(s) for Smart Dock(s).
• Enable Bluetooth, Bluetooth Tones, and Secure NFC Touch Pairing on Motorola APX NEXT and/or APX N70 radio(s).
• Motorola recommends “Power Down Standby Mode (hrs) = 1” to allow the SVX Bluetooth connection to quickly reconnect after power up within the 1-hour timeframe. • Pair the SVX(s) to Motorola APX NEXT and/or APX N70 radio(s) using Secure NFC. • Validate functionality of components and solution utilizing the Deployment Checklist. • Provide Motorola remote connection information and necessary credentials.

SVX Configuration as a Body Camera (if applicable)
If CommandCentral DEMS Standard, CommandCentral DEMS Plus, or VideoManager EL Cloud device license(s) are included in the contract, the Smart Dock(s) will be utilized to configure each SVX as a body camera.

Motorola Responsibilities
• Configure SVX(s) within Motorola’s Cloud Evidence Management System.

QUOTE-3209977
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products. • Check out SVX(s) and create a test recording.
• Verify video and audio upload to Motorola’s Cloud Evidence Management System for up to 25% of purchased SVX(s).
• Provide a demonstration of client software.

Customer Responsibilities
• Validate functionality of components and solution utilizing the Deployment Checklist. • Provide Motorola remote connection information and necessary credentials. • Verify video and audio upload to Motorola’s Cloud Evidence Management System for the remainder of purchased SVX(s).

SOFTWARE AND CONFIGURATION
CommandCentral DEMS (if applicable)
CommandCentral DEMS software is a cloud solution that does not require an onsite server and supports the SVX as a remote speaker microphone and a body camera. Section 3.2 does not apply to existing Motorola customers using VideoManager EL Cloud
Motorola Responsibilities
• Use information provided in BPR Workbook to configure CommandCentral DEMS software. • Based on Customer feedback, perform the following activities:
• Create users, groups, and setup permissions.
• Create event categories when SVX is used as a body camera. • Set retention policies when SVX is used as a body camera. • Test software using applicable portions of the Functional Validation Plan. • Use the CommandCentral Admin Portal to provision users, groups, and rules based on Customer Active Directory data.
• Guide the Customer in the configuration of CommandCentral DEMS. • Ensure training POC can access the system.

Customer Responsibilities
• Supply access and credentials to Customer’s Active Directory for the purpose of Motorola conducting CommandCentral DEMS provisioning.
• Respond to Motorola’s inquiries regarding users, groups, and agency mapping to CommandCentral DEMS. • Provision policies, procedures, and user permissions. • Configure evidence as directed by Motorola.
• Verify traffic can be routed through Customer’s firewall and reaches end-user workstations.

DATA MIGRATION SERVICES (IF APPLICABLE*)
The Customer is responsible for partitioning data to be converted from Motorola on-premises digital evidence management system, or Customer’s Non-Motorola Digital Evidence Management System to Motorola’s cloud solution as part of this offer. The Customer will have ten (10) business days to provide feedback after Motorola validates the migrated data. If feedback is not received on or before ten (10) business days, Motorola will assume the migration is complete. *Data Migration Services may be subject to additional fees.

QUOTE-3209977
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

Motorola Responsibilities
• Receive access to Customer video data.
• Perform contracted data migration and validation.

Customer Responsibilities
• Provide 24/7 remote access to partitioned data to be migrated. • Customer hardware or virtualization environment will be the sole responsibility of the Customer to troubleshoot and resolve issues.
• Validate migrated dataset and provide Motorola with feedback within ten (10) business days.

Completion Criteria
• A migrated dataset as defined in the Contract.

Motorola On-Premise Evidence Management System (if applicable) Motorola supports data migration of digital assets and associated metadata from our on-premise evidence management systems, Evidence Library 4 and VideoManager EL On-Prem (formally known as Evidence Library 5), to Motorola’s cloud solution.

Motorola Responsibilities
• Verify compatible platform(s) and upgrade if applicable Customer Responsibilities
• Provide internet connectivity from on-premise server to destination resources Non-Motorola Evidence Management System (if applicable) Motorola will perform data migration of digital assets and associated metadata from the Customer’s Non-Motorola Evidence Management system to the new Motorola Cloud Evidence Management System.

Motorola Responsibilities
• Facilitate the method of obtaining and consuming the data • Review data in the Motorola systems with the customer Customer Responsibilities
• Act as liaison between Motorola and third-party vendor(s) as required to establish connectivity to the NonMotorola digital evidence management system. • Provide internet connectivity from on-premise server to destination resources, if applicable. • Provide API connection to the source, if applicable
• Provide data and metadata information in a readable and consumable format • Assist with mapping metadata information into Motorola system QUOTE-3209977
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

INTEGRATIONS AND THIRD-PARTY INTERFACES (IF APPLICABLE) The integration between Motorola’s Cloud Evidence Management System and the Customer’s third-party system may consist of an iterative series of activities depending on the complexity of accessing the third-party system.

Interfaces will be installed and configured in accordance with the Project Schedule. The Customer is responsible for engaging third-party vendors as required to facilitate connectivity and testing of the interface(s).

Motorola Responsibilities
• Develop and configure interface(s) to support the functionality described in the Solution Description. • Establish and validate connectivity between Motorola and third-party systems. • Perform functional demonstration to confirm the interface(s) can transmit and receive data to the Customer’s digital evidence management system.

Customer Responsibilities
• Act as liaison between Motorola and third-party vendor(s) as required to establish connectivity to the thirdparty system. • Provide personnel authorized to make changes to the network and third-party systems to support Motorola’s integration efforts.
• Provide network connectivity between digital evidence management system and the third-party system(s). • Provide hardware to run any required interface components for on-prem interfaces when required. • Provide sample data and information on API, SDKs, data scheme, and any documentation necessary to establish interfaces with all local and remote systems. This information should be provided to the Motorola PM within ten (10) business days of the Interface Engagement Meeting.

NOTE - At the time of initial design, unknown circumstances, requirements or anomalies may present difficulties with interfacing Motorola products to a third-party application. These difficulties could result in a poorly performing or non-functional interface. Providing Motorola with this information early in the deployment process, will potentially allow us to mitigate these issues. If the resolution requires additional third-party integration, application upgrades, APIs, and/or additional software licenses, the Customer is responsible for addressing these issues at their cost. Motorola is not responsible for any delays or costs associated with third-party applications or Customer-provided third-party hardware or software.

SYSTEM TRAINING
The objective of this section is to prepare for and deliver training. Motorola training consists of computer-based (online) and instructor-led (on-site or remote) depending on what is purchased. Our training delivery methods will vary depending on course content. Training will be delivered in accordance with the Education Plan. As part of our training delivery, Motorola will provide user guides and training materials in an electronic format.

ONLINE TRAINING
Online training is made available to the Customer through LXP. This subscription service provides customers with unlimited access to our online training content and provides users with the flexibility of learning the content at their own pace. Training content is added and updated on a regular basis to keep information current.

Through LXP, a list of available online training courses, Motorola User Guides, and Training Material are accessible in electronic format.

QUOTE-3209977
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

Motorola Responsibilities
• Designate a LXP Administrator to work with the Customer. • Establish an accessible instance of LXP for the Customer. • Configure a Customer-specific portal view.
• Organize content to align with Customer’s selected technologies. • Create initial Customer user accounts and a single Primary Administrator account. • During onboarding, assist the Customer with LXP usage. • Provide technical support for user account and access issues, LXP functionality, and Motorola managed content.
• Provide instruction to Customer LXP Administrator on building groups.

Customer Responsibilities
• Provide user information for the initial creation of accounts. • Complete LXP Administrator training.
• Ensure network and Internet connectivity for Customer access to LXP. • Customer's primary LXP Administrator is required to complete the following self-paced training: LXP Introduction (LXP0001), LXP Primary Site Administrator Overview (LXP0002), and LXP Group Administrator Overview (LXP0003).
• Advise users on the availability of training through LXP. • Ensure users complete LXP training in accordance with the Project Schedule. • Build groups as needed.

ON-SITE TRAINING
Instructor-led courses are based on products purchased and the Customer’s Education Plan. On-site instructor-led classes will utilize the Customer’s hardware and software in order to provide the best training environment. This will allow the Customer to engage in an environment that has been configured and deployed in alignment with this SOW.

Motorola Responsibilities
• Deliver User Guides and training materials in an electronic format. • Perform training in accordance with the Education Plan. • Provide the Customer with training attendance rosters and summarize any pertinent information that may impact end user training.

Customer Responsibilities
• Supply classroom(s) based on the requirements listed in the Education Plan. • Designate training representatives who will work with the Motorola trainer(s) to deliver the training content. • Facilitate training of all Customer end users in accordance with the Customer’s Education Plan.

Motorola Deliverables
• Electronic versions of User Guides and training materials. • Attendance rosters.

QUOTE-3209977
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

PROJECT GO-LIVE, CLOSURE, AND HANDOVER TO SUPPORT
Motorola will utilize the Deployment Checklist throughout the deployment process to verify features and functionality are in line with installation and configuration requirements. The Customer will witness the assigned Motorola Resource demonstrating the Deployment Checklist and provide feedback as features and functionality are demonstrated. The Customer is considered Live on the system after the equipment has been installed, configured, and made available for use, and training has been delivered or made available to the Customer.

Upon the conclusion of Go-Live, the project is prepared for closure. Project closure is defined as the completion of tasks and the Customer’s receipt of contracted components. The Deployment Checklist serves as the artifact that memorializes a project closure. A System Acceptance Certificate will be provided to the Customer for signature to formally close out the project. The Customer has ten (10) business days to provide Motorola with a signed System Acceptance Certificate. If the Customer does not sign off on this document or provide Motorola written notification rejecting project closure, the project will be deemed closed. Upon project closure, the Customer will engage with Technical Support for on-going needs in accordance with the Customer’s specific terms and conditions of support.

Motorola Responsibilities
• Provide the Customer with Motorola Technical Support engagement process and contact information. • Provide Technical Support with the contact information of Customer users who are authorized to engage Technical Support.
• Ensure Deployment Checklist is complete.
• Obtain Customer signature on the System Acceptance Certificate.

Customer Responsibilities
• Within ten (10) business days of receiving the System Acceptance Certificate, provide signatory approval signifying project closure.
• Provide Motorola with the contact information of users who are authorized to engage Motorola’s Technical Support.
• Engage Technical Support as needed.

Motorola Completion Criteria
Provide Customer with survey upon closure of the project.

ASSUMPTIONS
This SOW is based on the following list of assumptions:
• Motorola’s Cloud Evidence Management System must be connected to the Microsoft Entra ID (formally known as Microsoft Azure Active Directory) for user authentication to the application. Microsoft Entra ID can be synchronized with the Customer's on-premises Active Directory using Azure AD Connect. If the Customer is using Microsoft Office 365, Motorola will be able to integrate with this Microsoft Entra ID. • If Microsoft Entra ID is not utilized by the Customer, Motorola will provide a free version of Entra ID for user authentication to the application.
• Must be 2003 or later for Microsoft Entra ID integration.

QUOTE-3209977
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products. • Upload Speed Requirements for SVX when used as a body camera:
• 5 Mbps + 3 Mbps per additional device.
• This assumes it will take 8 hours to upload 5 GB of video on a device. • 40-50 Mbps per concurrent uploading device.
• This assumes video is required to upload within 30-40 minutes with approximately 5 GB to upload.

QUOTE-3209977
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

Essential Service for SVX Video Remote Speaker
Microphone Device
This Statement of Work (SOW) is subject to the terms and conditions of the Motorola Solutions Customer Agreement or other applicable agreement in effect between the parties (Agreement). The terms of this SOW are an integral part of an Agreement with the Customer to which this SOW is appended and is made a part thereof by this reference. In the event of a conflict between the terms and conditions of an Agreement and the terms and conditions of this SOW, this SOW will control the inconsistency only. This SOW applies to the Device(s) specifically named in the Agreement.

Description of Services and Obligations
The term “Customer” refers to any end-user who has a purchase agreement with Motorola Solutions.Essential Service provides either three (3) or five (5) years of coverage, as selected and purchased by the Customer, and includes:
• Remote Technical Support
• Software Maintenance
• Hardware Repair for manufacturing defects
Every SVX device is covered by one (1) year of standard product warranty. Motorola Solutions offers three (3) and five (5) years of Essential Service options for SVX devices, with optional service upgrades to extend and/or provide additional coverage for the device described in Section 7 of this SOW.

Essential Service
Remote Technical Support
Remote Technical Support is provided for device issues related to software and/or hardware that require troubleshooting expertise. Motorola Solutions’ System Support Center (SSC) and Technical Support Operations (TSO) center are staffed with highly trained technologists who specialize in the diagnosis and resolution of product issues. Motorola Solutions’ SSC and TSO are continuously monitored against industry recognized incident and problem management processes.

Motorola Solutions will respond to calls, e-mails, and web portal submissions during normal support hours, five (5) business days per week, excluding holidays, and weekends. In addition, Customers may contact the Motorola Service Desk and a Motorola Solutions representative will log a technical request on Motorola Solutions’ Case Management System.

Technical Problem Isolation, Analysis and Resolution
A Motorola Solutions representative or technologists will:
• Work to isolate the problem/issue
• Analyze and determine the cause of the problem/issue
• Work to achieve problem/issue resolution
Software Maintenance
Software maintenance is important for ensuring device performance and operation. Essential Service provides the Customer with access to the latest available SVX device operating system (OS) software, device firmware, and application software. Device software releases maintain the device software performance such that the Device operates in accordance with its specifications and documented functionality, and is aligned with the applicable Motorola Solutions infrastructure platform lifecycle. Each release may include bug fixes, security patches, and/or new feature activation enablements.

Configuration of the SVX device is made possible through the use of the CommandCentral DEMS or VideoManager EL solution.

Access to software updates will remain available until the expiration of the initial term of the Essential Service Package. Upon expiration of the initial Essential Service term, availability of software updates will terminate, unless the Customer renews Essential Service. Only Customers with three (3) year service term durations are eligible for a two (2) year renewal for a total of (5) years of services.

Device Hardware Repair
QUOTE-3209977
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

Essential Service provides the Customer with repair services at a Motorola Solutions owned and operated, supervised, or certified Repair Center that employs the latest test equipment and original or certified replacement components used in the manufacturing of the SVX device. Device Hardware Repair provides the Customer with repair services for internal and external device components that are damaged as a result of manufacturing defects and operational defects due to normal wear and tear. With this Service, the device is repaired to ensure compliance with its specifications, as published by Motorola Solutions at the time of delivery of the original device via:
• Repairs, adjustments and restorations, if appropriate, of any device that malfunctions while being used within the operational and environmental parameters specified by Motorola Solutions. • Device updates, if applicable, as may be released, from time to time, by Motorola Solutions in accordance with an Engineering Change Notice.

At the discretion of Motorola Solutions, if the device is considered “un-repairable”, for technical or economic reasons, Motorola will replace the device with a new or refurbished device.

Standard Product Warranty
The Customer is automatically entitled to one (1) year of technical support and one (1) year of hardware repair against manufacturing defects, as covered by the standard product warranty. Exclusions apply, per the Agreement.

Scope of Products or Services Included
Essential Service, and optional Service upgrades, are currently available for all SVX Video Remote Speaker Microphone devices. Check with your Motorola Solutions’ Sales representative if you have a question about the eligibility of your device.

Motorola Solutions Responsibilities
Software Release Availability
Motorola Solutions will provide access to the latest SVX device software and firmware releases via the CommandCentral DEMS VideoManager EL On-Premises, or VideoManager EL Cloud, solution. For customers using the CommandCentral DEMS or VideoManager EL Cloud, software and firmware upgrades will occur automatically when the Video Remote Speaker MicrophoneBody Worn Camera device connects to the agency’s CommandCentral DEMS or VideoManager EL Cloud instance.

Software Release Notes
Motorola Solutions may, from time to time, provide release notes for the SVX Device software release.

Information regarding training material will be posted on the Learning Experience Portal (LXP) at https:// learning.motorolasolutions.com
Hardware Repair
Motorola Solutions will provide repair or replacement of a device, at its option, with a five (5) business day in-house turnaround time, provided the device is delivered to the repair center by 9:00 a.m. (local repair center time), and replacement parts, components, and/or devices are available. Business days do not include holidays or weekends. Repair may include the replacement of parts, or boards with new parts or complete boards or, at Motorola Solutions’ option, with functionally equivalent, reconditioned parts, boards, or with a new or refurbished replacement device. All replaced parts, boards or devices will become the property of Motorola Solutions. Turnaround time represents the time a product spends in the repair process; it does not include time in transit, including customs clearance.

Shipping
For devices repaired under Essential Service, Motorola Solutions will provide one-way shipping, from an Authorized Motorola Repair Center to the Customer. The Customer is responsible for the shipping method and any shipping costs incurred when returning the faulty device to an Authorized Motorola Solutions repair center. Based on the country of purchase, Motorola Solutions may also cover, or include, two-way QUOTE-3209977
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products. shipping for the damaged or defective device. Eligibility for two-way shipping will be confirmed during the repair submission process.

Customer Responsibilities
Serial Numbers
If device orders are submitted via Motorola Solutions’ Customer Hub, OCC, or CPQ ordering systems, the hardware serial number(s) for three (3) year Essential Service and Essential Software, as well as five (5) year Essential Service, and three (3) and five (5) year Essential Service with Accidental Damage and Advanced Replacement, will be automatically captured and included in the Service Agreement.

If five (5) year Essential Service or three (3) and five (5) year Essential Service with Accidental Damage and Advanced Replacement is purchased within 90 days of device shipment, the Customer must provide a complete list, preferably in electronic format, or by completing a Service Order Form (SOF), of all hardware serial numbers to be covered under the Agreement.

Initiating Repair
When initiating a repair, the Customer must contact Motorola Solutions to obtain a Return Material Authorization (RMA) number for each faulty SVX device. The Customer can submit a repair, and request an RMA, via the Customer Hub Portal, or by contacting the Motorola Solutions’ Service Desk. If two-way shipping is included, the customer can generate a shipping label via Customer Hub, or by contacting the Motorola Solutions Service Desk. The Return Material Authorization (RMA) must be included with the device when shipped to the Authorized Motorola Repair Center. • Only the SVX device should be returned for repair. The battery must be removed before shipping the device to a Motorola Solutions Repair Center.
• Device accessories should not be included when returning a device to a Motorola Solutions Repair Center for repair. Accessories include batteries, chargers or charging stations, cables, mounts, and clips.

Motorola Solutions is not responsible for any accessories, or device batteries, that are shipped with the device for repair.

Device Software Releases
The Customer will be responsible for updating each eligible SVX device with the latest available software and/or firmware, and of advising users of any operational changes that may have been introduced as a result of the new software or firmware.

WiFi Connectivity
The Customer is responsible for providing all WiFi connectivity to the device.

Removing Customer Data
The Customer is responsible for removing, from the device, any data, video, or other information that the Customer wishes to retain or destroy, prior to sending the device to a Motorola Solutions Repair Center for repair.

Motorola Solutions may provide a Video Evidence Recovery Service for the SVX device, as an additional charge. Video Evidence Recovery is a best effort service that is dependent on the condition of the device.

This service, if applicable, will have a separated Agreement, with Terms and Conditions, outside the scope of this Statement of Work (SOW). Please contact your Motorola Solutions Representative for more information regarding the Video Evidence Recovery Service.

Essential Service Limitations and Restrictions
• Customer will incur additional charges at the prevailing rates for any of the following activities, which are not covered under this Agreement:
• Replacement of consumable parts or accessories, as defined by product, including but not limited to batteries, cables, mounts, or clips.

QUOTE-3209977
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products. • Repair of problems caused by natural or manmade disasters, including but not limited to fire, theft and floods that would cause internal or external component damage or destruction. • Repair of problems caused by third parties’ Software, accessories or peripherals not approved in writing by Motorola Solutions for use with the device.
• Repair of problems caused by using the device outside of the product’s operational and environmental specifications, including improper handling, carelessness or reckless use, or repaired by a third party.
• Repair of problems caused by unauthorized alterations or attempted repair. • Non-remedial work, including but not limited to administration and operator procedures, reprogramming, and operator or user training.
• Problem determination and/or work performed to repair or resolve issues with non-covered products; for example, any hardware or software products not specifically listed on the service order form. • Any file or video backup or restoration.
• Completion and test of incomplete application programming or system integration if not performed by Motorola Solutions and specifically listed as covered. • Use of Software or Firmware releases, except as provided for under the responsibilities outlined in this document.
• Accidental damage, chemical or liquid damage, or other damage caused outside of normal device operating specifications, unless the Customer has purchased the optional Essential Service with Accidental Damage and Advanced Replacement package.
• Cosmetic imperfections that do not affect the functionality of the device. • Where a Video Remote Speaker Microphone device is submitted for repair that is outside the scope of Service, such repair may be quoted by Motorola Solutions for additional cost in accordance with Motorola Solutions’ standard Time and Materials (T&M) rates and terms and conditions.  Motorola Solutions will notify the Customer of any incremental charges related to the aforementioned exclusions prior to completing the repair and said repair will be subject to acceptance of the quotation by the Customer.
• Software support for unauthorized modifications, or other misuse of the device software, is not covered under this Agreement.
• Access to the software and firmware releases for updating the device under this SOW is available only for the device named in the Agreement. Software updates to any additional devices are expressly excluded and prohibited. Notwithstanding the foregoing, Motorola Solutions may, at its sole discretion, include coverage for other devices.
• Any implementation tools not required to support the device software and firmware updates are excluded from coverage.

Motorola Solutions is not obligated to provide support for any Device:
• That has been repaired, tampered with, altered or modified (including the unauthorized installation of any software) — except by Motorola Solutions authorized service personnel. • That has been subjected to unusual physical or electrical stress, abuse, or forces or exposure beyond normal use within the specified operational and environmental parameters set forth in the applicable product specification.
• If Customer fails to comply with the obligations contained in the product purchase agreement and/or the applicable software license agreement and/or Motorola Solutions terms and conditions of service.

Optional Add-Ons: Essential Service with Accidental Damage Repair and Advanced Replacement Description of Services and Obligations
Accidental Damage coverage is an optional, prepaid service that adds coverage for accidentally damaged SVX devices. Accidental Damage coverage must be purchased together with, or within 90 days of, a qualifying Motorola Solutions device purchase. This three (3) or five (5) year service offer (as selected by the Customer) reduces unexpected expenses related to the repair of the device. Accidental Damage and Advanced Replacement coverage includes all services provided under Essential Service, plus additional coverage for Accidental Damage and Advanced Replacement of the damaged device.

Examples of repairs covered under Accidental Damage include:
• Electrical repair for failures caused by accidental water or chemical damage QUOTE-3209977
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products. • Electrical repair for accidental internal damage
• Replacement of accidentally cracked or broken housings. • Replacement of accidentally cracked or broken camera lens or displays. • Replacement of accidentally cracked or broken or missing buttons, knobs, or keypads Repair or Replacement
Motorola Solutions will provide repair or replacement of a SVX device, at its option, with a five (5) business day in-house turnaround time, excluding weekends and holidays, provided the device is delivered to the repair center by 9:00 a.m. (local repair center time), and replacement parts, components, and/or devices are available. Repair may include the replacement of parts, or boards with new parts or complete boards or, at Motorola Solutions option, with functionally equivalent, reconditioned parts, boards, or with a new replacement or refurbished device. All replaced parts, boards or devices will become the property of Motorola Solutions. Turnaround time represents the time a product spends in the repair process; it does not include time in transit, including customs clearance.

Serial Numbers
If the Accidental Damage Service is purchased with the device, in the same order, using Motorola Solutions’ Customer Hub Portal, OCc, or CPQ when ordering, the hardware serial number(s) are automatically captured and included in the Service Agreement. If Accidental Damage Service is purchased within 90 days of device shipment, the Customer must provide a complete list, preferably in electronic format, or by completing a Service Order Form (SOF), of all hardware serial numbers to be covered under the Agreement.

Initiating Repair
When initiating a repair, the Customer must contact Motorola Solutions to obtain a Return Material Authorization (RMA) number for each faulty SVX device. The Customer can submit a repair, and request an RMA, via the Customer Hub Portal, or by contacting the Motorola Solutions’ Service Desk. If two-way shipping is included, the customer can generate a shipping label via Customer Hub, or by contacting the Motorola Solutions Service Desk. The Return Material Authorization (RMA) must be included with the device when shipped to the Authorized Motorola Repair Center. • Only the SVX device should be returned for repair. The battery must be removed before shipping the device to a Motorola Solutions Repair Center.
• Device accessories should not be included when returning a device to a Motorola Solutions Repair Center for repair. Accessories include batteries, chargers or charging stations, cables, mounts, and clips.

Motorola Solutions is not responsible for any accessories, or device batteries, that are shipped with the device for repair.

Advanced Replacement
Under Accidental Damage and Advanced Replacement Service, Motorola Solutions will provide Advanced Replacement for the damaged device. Motorola Solutions will ship a new or refurbished replacement device to the Customer within two (2) business days of receiving the Customer repair request, subject to availability of replacement devices. Business days do not include weekends or holidays.

The Customer must return the defective or damaged device to a Motorola Solutions Repair Center within 60 days after receiving the replacement device. Failure to return the damaged device to Motorola Solutions will result in an additional Customer charge for the replacement device.

When returning a device for Advanced Replacement, device accessories should not be included.

Accessories include batteries, chargers or charging stations, cables, mounts, and clips.

Motorola Solutions is not responsible for any accessories that are shipped with the device.

Accidental Damage and Advanced Replacement Limitations and Restrictions • Customer will incur additional charges at the prevailing rates for any of the following activities, which are not covered under this Agreement:

QUOTE-3209977
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products. • Replacement of consumable parts or accessories, as defined by product, including but not limited to batteries, chargers, charging stations, mounts, and clips. • Repair of problems caused by natural or manmade disasters, including but not limited to fire, theft and floods that would cause internal or external component damage or destruction. • Repair of problems caused by third parties’ Software, accessories or peripherals not approved in writing by Motorola Solutions for use with the device.
• Repair of problems caused by using the device outside of the product’s operational and environmental specifications, including improper handling, carelessness or reckless use, or repair by a third party.
• Repair of problems caused by unauthorized alterations or attempted repair. • Non-remedial work, including but not limited to administration and operator procedures, reprogramming, and operator or user training.
• Problem determination and/or work performed to repair or resolve issues with non-covered products; for example, any hardware or software products not specifically listed on the service order form. • Any file or video backup or restoration.
• Completion and test of incomplete application programming or system integration if not performed by Motorola Solutions and specifically listed as covered. • Use of Software or Firmware releases except as provided for under the responsibilities outlined in this document.
• There is a maximum limit of one (1) SVX Video Remote Speaker Microphone device repair, per contract year, for Essential Service with Accidental Damage and Advanced Replacement. • Where ongoing “Accidental Damage” repair is deemed by Motorola Solutions to be excessive, systemic, or the result of device mishandling, the Customer may be subject to an additional charge. Should the accidental damage continue unabated, the Customer will incur repair charges at Motorola Solutions’ discretion and prevailing charges for devices deemed by Motorola Solutions to have been damaged through improper handling, carelessness or reckless use.

QUOTE-3209977
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

COMMANDCENTRAL DEMS STANDARD SOLUTION DESCRIPTION

OVERVIEW
CommandCentral DEMS provides a suite of
digital evidence management tools that help
users contain, organize, and act on large
amounts of incoming multimedia. These tools
streamline the collection, capture, storage, and
sharing of data from a single location.

By centralizing digital evidence collections,
CommandCentral DEMS removes data silos
and provides users with the storage and tools
they need to get the most out of their critical
information. In addition, users can easily secure
and share content with an intact chain of
custody, to improve collaboration.

CommandCentral DEMS Plus is available without any upfront capital investment. Monthly subscription service costs include the software, device management, and storage. Evidence also secures data at rest and in transit to protect communications. This complies with CJIS guidelines and the NIST framework.

THE COMMANDCENTRAL PLATFORM
CommandCentral is an end-to-end platform of interconnected solutions that unify data and streamline public safety workflows from a tip or call to case closure. Through single sign-on capabilities, your personnel can access all software applications with one agency username and password for a more streamlined workflow. The platform puts your agency’s data to better use, improves safety for critical personnel, and helps keep your focus on the communities you serve.

QUOTE-3209977
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

CommandCentral continuously evolves, maximizing the value of existing investments while adopting new capabilities that better meet your personnel’s growing needs. With cloud-based services and an agile development methodology through constant user feedback, Motorola Solutions can deliver new features and functionality in a more manageable, non-intrusive way.

Figure 1: The End-to-End Platform

DIGITAL EVIDENCE MANAGEMENT
Evidence stored in the tool is easy to search, correlate, and review alongside other case-related information from your CAD or RMS database. Relevant content can be marked and intelligently sorted to quickly locate critical information from a central touchpoint. This unified storage framework allows personnel to make informed decisions from an organized and complete case evidence view, while offering an access control system to allow only authorized personnel to view sensitive information.

Store and Manage - Collections
Evidence is automatically linked based on the tags and metadata attached to those files, helping users find additional contextual information on an incident and build cases quickly. Users can search and filter content to locate additional relevant data to link to a case or incident. • Auto Created Collections – Digital evidence captured by integrated products that provide a Record ID, such as an Incident or Case Number, will automatically be grouped into a Collection. • Manually Created Collections – Users can manually create collections or sub-collections to better organize individual files and related items.
• Bulk Actions – Easily download, share, and edit specific details of multiple files in a group.

Interagency, Judicial, and Community Sharing
Easily share digital evidence with trusted organizations and community members using our secure sharing features.
• Trusted Organizations, Authenticated Sharing - Share digital evidence collections with other agencies and judicial partners in a secure portal accessible by authenticated users. • Unauthenticated - Quickly share evidence with the community for public information requests. Links can be password protected to add a level of security.

Current MSI Ecosystem Integrations
• CommandCentral Responder Starter, Mobile Field Responder Application • SmartControl Mobile and Windows App for Body Cameras
• 10-21 Police Phone
• CAPE-Equipped Drones
• Smart Transcription for 9-1-1 call recordings
QUOTE-3209977
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products. • ViQi - Voice Activated AI
• Records Management
- Flex Records
- PremierOne Records
- CC Records / RMS

DEVICE MANAGEMENT
Easily manage, configure, deploy and monitor in-car and body cameras in CommandCentral DEMS. • Body Cameras are checked out to a given officer with assignment records showing the history of use for the device.
• In-Car Video systems are configured with a list of officers who are authorized to use it. When an officer logs into the device, they are marked as the owner of any evidence created by the device. • Rapid Checkout Kiosk allows users to quickly check out pooled body cameras at the beginning of a shift with an easy-to-use interface.
• User Preferences - In-car and Body cameras can be configured to remember preference settings for each user, including alert volume level, haptic notifications, screen and LED brightness, and more.. • Automatic Video Upload: Videos are automatically uploaded to CommandCentral DEMS and linked based on officer name, or group recordings.
• Device Dashboard: See a detailed, easy-to-understand overview of your body cameras and in-car video systems at a glance, including their battery levels, memory levels, last checkout, and location. • In-field tagging: Categorize and review body camera footage while still in the field, via the SmartControl iOS/Android/Windows app.

Supported devices include:
• SVX converged Radio Speaker Mic and Body-Worn Camera
• V700 Body Cameras
• M500 In-Car Camera System

CLOUD SECURITY AND COMPLIANCE
Proactive Security Design
Security is proactively incorporated into the design of our applications, not applied reactively when incidents occur. Applications undergo security reviews at each phase of their development and continue with ongoing assessments after deployment to find and repair vulnerabilities.

Compliance with Industry Best Practices
Our cloud solutions comply with key industry best practices for security, including NIST Security and Privacy Controls for Information Systems and Organizations (800-53), ISO 27001, 27017, 27018 - Specification for an Information Security Management System, and Criminal Justice Information System (CJIS) Security Policy. We conduct continuous and comprehensive risk assessments following the guidelines and best practices provided by NIST and ISO.

Cybersecurity Champions Embedded in Product and Service Teams Over 350 specially trained and certified Cybersecurity Champions ensure that a culture of cybersecurity is instilled into the fabric of our product and services teams. Programmers receive ongoing security training and updates on the latest hacker tactics so they can layer security into every stage of the application development process.

QUOTE-3209977
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

COMMANDCENTRAL RESPONDER STARTER WITH EVIDENCE SOLUTION

DESCRIPTION
CommandCentral Responder is a mobile solution for frontline Responders. This includes an application for iOS and Android.

The Responder with Evidence solution (also known as Responder Starter) allows users to capture media, record notes, tag items and link them to cases / incident records. Depending on which feature flags are enabled, a customer can gain access to different sets of features. Using a note, users can capture a group of photos in one go and then tag them or link them all as a group. Responder uploads media automatically once captured, making the process easy for users. Media is removed automatically from a user’s device after a customer defined retention period. Users can set up the application easily by downloading the application from App Store or Play Store, and simply logging in with their MSI account.

NOTES AND MEDIA CAPTURE
Responder with Evidence allows a user to create a note and capture media and associated text. Users can use the note either just to group a set of media together (as they capture it) or to add additional explanatory text as they capture details. Users can capture audio, video and photographs in this collection. This means users can attend a scene and immediately capture a collection of media before working out how to tag or link it. Users can view a full size version of a photo and can zoom in to view it at larger scale.

QUOTE-3209977
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

IMPORTING MEDIA
Users can import media (photos, audio, video and files such as PDFs) from their gallery or file system - allowing them to use media files shared to their device by members of the public. This feature can be enabled or disabled using per agency configuration (if an agency does not want to use this capability they can turn it off).

TAGGING
Users can choose to tag a note, which will tag it and all media within it. Tags provided are those configured by the agency and are shown grouped by categories defined by the agency. Selected tags will then show on the note. As with all media, in CommandCentral Evidence, tags are used to manage and set the retention period for media. In addition to manual tags, Responder can be configured to set a default “Responder Media” tag on every media item uploaded by Responder. This allows agencies to set a default tag & retention period for anything captured by Responder.

LINKING TO RECORDS
Users can link a note to an incident record contained in the CommandCentral Consolidated Records View - to relate the note & media to the incident and ensure they are shown in the Consolidated Records View.

The incident record summary shown in Responder contains key data for the record - Report number, Incident Type, Involved officers & Incident Start & End Date.

QUOTE-3209977
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

Users can:
• Link to an incident record already on a user’s device - Any incident records for which a user is already added as an involved officer will be automatically downloaded to their device.
• Link to an incident record by search:
- A user can search for an incident record using a simple free text search, searching for any incident record for the agency in CC Records that the user has permission to view • Create a new incident record if one does not exist (not available with Flex - see below) - User can create a new incident record (providing summary details above). - User will be provided with the Report number separately - Responder application will detect creation of incidents (from Responder) with duplicate Report numbers, warn users and allow them to resolve conflicts.

The exact behavior depends on whether the customer is using:
• Responder with CommandCentral Evidence connected to Flex - Flex generates law incidents (typically created from CAD). These law incidents are uploaded to CC Records and user can link to these. Whenever there is a case number to link to there will be a law incident in Flex and this will be pushed to CC Records. As a result, users can’t create incident record summaries in Responder, they can link to law incidents created in Flex. • Responder with CommandCentral Evidence connected to P1 RMS - P1 RMS manages case reports in case folders. If there is a case report, then P1 uploads this to CC Records and users can link to it. - If there is a case folder in P1 RMS but no case report then users can create an incident record summary in Responder, adding the case number - allowing the user to link media to the case.
• Responder with CommandCentral Evidence standalone (with CommandCentral Records Starter capability)
- Users can create incident record summaries or link to ones that have already been created.
- Incident records have to be manually created in Responder (or the CommandCentral Evidence/Records web UI) - they aren’t imported from other systems
QUOTE-3209977
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

TIMELINE
Users can view previous notes in their timeline:
• Update a note later with further information;
• Refer back to them later when completing a report;
• Notes (and associated media) are kept on the device in a user’s timeline for an agency configured period - configured in CC Admin (default is 30 days).

The timeline is separated into a To Do and All Items view.

The To do view shows notes that a user has added, that are either less than 24 hours old or that have not yet been linked to an incident record. Users can manually move a note out of the To do view if they don’t intend to link it to an incident record. However, typically users are encouraged to capture media and then link it. This provides an easy way for users to see notes they still have to deal with.

The All Items view shows all notes on a user’s device so they can find older notes & evidence that they need to refer to.

SYNCHRONIZING DATA
Notes & media files are automatically uploaded to CommandCentral Evidence - a synch indicator is shown on the note to show data is being uploaded, and an indicator is shown on each media item to show that the media item is being uploaded.

When a user signs out of Responder app, if they have unsent data (notes & evidence) then Responder will alert the user that they have unsent items - allowing them to ensure they are in an area of coverage and wait for sync to complete.

AUTHENTICATION AND SECURITY
CommandCentral Responder prevents unauthorized users from accessing the data transmitted to and from mobile devices through an HTTPS connection with FIPS 140-2 Transport Layer Security (TLS) v1.2 encryption.

All user requests and other user data are protected by Azure Government services.

To access the system, a user authenticates against the CommandCentral Identity Management system. If desired, the identity management system can be setup to federate authentication against a customer identity management system such as Azure AD.

Customers can enable multi-factor authentication.
• If a customer uses CommandCentral Identity Management directly then multi factor authentication can be enabled for any or all users (at customer decision). If enabled then users need to enter a username & password and a second factor which is either a one time passcode sent by email or a one time passcode or authentication approval enabled via a separate app (Ping ID). • If a customer uses federated authentication then the federated auth system authenticates the user. In this case the customer identity management will implement the multi factor authentication. For instance, Azure AD can enforce multi factor authentication and allows a one time passcode to be provided via email, SMS or via the Azure authenticator app.

QUOTE-3209977
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

In addition, Responder uses a PIN code (or optionally biometric unlock) that is used to allow users to unlock their app after inactivity timeout. Sign in online is required once per shift to access online data.

QUOTE-3209977
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

MOBILE VIDEO PRODUCTS NEW SYSTEM STATEMENT OF WORK

OVERVIEW
This Statement of Work (SOW) outlines the responsibilities of Motorola Solutions, Inc. (Motorola) and the Customer for the implementation of body-worn camera(s), in-car video system(s), and/or interview recording system(s) and your digital evidence management solution. For the purpose of this SOW, the term “Motorola” may refer to our affiliates, subcontractors, or certified third-party partners. Motorola’s certified installer will work on Motorola’s behalf to install your in-car video system(s).

This SOW addresses the responsibilities of Motorola and the Customer that are relevant to the implementation of the hardware and software components listed in the Solutions Description. Any changes or deviations from this SOW must be mutually agreed upon by Motorola and the Customer and will be addressed in accordance with the change provisions of the Contract. The Customer acknowledges any changes or deviations from this SOW may incur additional cost.

Motorola and the Customer will work to complete their respective responsibilities in accordance with the Project Schedule. Any changes to the Project Schedule must be mutually agreed upon by both parties in accordance with the change provisions of the Contract.

Unless specifically stated, Motorola will perform the work remotely. The Customer will provide Motorola personnel with access to their network and facilities so Motorola is able to fulfill its obligations. All work will be performed during normal business hours based on the Customer’s time zone (Monday through Friday from 8:00 a.m. to 5:00 p.m.).

The number and type of software subscription licenses, products, or services provided by Motorola are specifically listed in the Contract and referenced in the SOW. Services & Products provided under this SOW are governed by the mutually executed Contract between the parties, or Motorola’s Master Customer Agreement and applicable addenda (“Contract”).

AWARD, ADMINISTRATION, AND PROJECT INITIATION
Project Initiation and Planning will begin following the execution of the Contract between Motorola and the Customer. At the conclusion of Project Planning, Motorola’s Project Manager (PM) will begin status meetings and provide status reports on a regular cadence with the Customer’s PM. The status report will provide a summary of activities completed, activities planned, progress against the project schedule, items of concern requiring attention, as well as, potential project risks and agreed upon mitigation actions.

Motorola utilizes Google Meet as its teleconference tool. If the Customer desires to use an alternative teleconferencing tool, any costs incurred from the use of this alternate teleconferencing tool will be the responsibility of the Customer.

FBI-CJIS SECURITY POLICY – CRIMINAL JUSTICE INFORMATION CJIS Security Policy Compliance
Motorola believes our solution is not in scope of the FBI-CJIS Security Policy (CJISSECPOL) based on the definition in Section 4 of CJISSECPOL and how the FBI-CJIS defines Criminal Justice Information. However, Motorola does design its products with the CJISSECPOL security controls as a guide. Motorola’s design and QUOTE-3209977
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products. features support best practice security controls and policy compliance. In the event of a CJIS technical audit request, Motorola will support the Customer throughout this process.

Personnel Security – Background Screening
Motorola will assist the Customer with completing the CJIS Security Policy Section Personnel Security related to authorized personnel background screening when requested to do so by the Customer. Based on the Personnel Security section of the CJISSECPOL, a Motorola employee is defined as someone who is required to be on the Customer’s property with unescorted access to unencrypted CJI. Motorola employees will also have access to the Customer’s network(s) and stored information and Motorola has remote access tools to support virtual escorted access to on-premises customer assets.

Additionally, Motorola performs independent criminal background investigations including name based background checks, credential and educational vetting, credit checks, U.S. citizen and authorized worker identity verification on its employees.

Motorola will support the Customer in the event of a CJIS audit request to validate employees assigned to the project requiring CJISSECPOL Personnel Security screening and determine whether this list is up to date and accurate. Motorola will notify the Customer within 24 hours or next business day of a personnel status change.

Security Awareness Training
Motorola requires all employees who will support the Customer to undergo Level 3 Security Awareness Training provided by Peak Performance and their CJIS online training platform. If the Customer does not have access to these records, Motorola can facilitate proof of completion. If the Customer requires additional and/or separate training, Motorola will work with the Customer to accommodate this request at an additional cost.

CJIS Security Addendum
Motorola requires all employees directly supporting the Customer to sign the CJIS Security Addendum if required to do so by the Customer.

Third Party Installer
The Motorola-certified third-party installer (if applicable) will work independently with the Customer to complete the CJISSECPOL Personnel Security checks, complete Security Awareness Training and execute the CJIS Security Addendum.

COMPLETION CRITERIA
The project is considered complete once Motorola has completed all responsibilities listed in this SOW. The Customer’s task completion will occur based on the Project Schedule to ensure Motorola is able to complete all tasks without delays. Motorola will not be held liable for project delays due to incomplete Customer tasks.

The Customer must provide Motorola with written notification if they do not accept the completion of Motorola responsibilities. Written notification must be provided to Motorola within ten (10) business days of task completion.

The project will be deemed accepted if no written notification is received within ten (10) business days.

In the absence of written notification for non-acceptance, beneficial use will occur thirty (30) days after functional demonstration of the system.

QUOTE-3209977
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

SUBSCRIPTION SERVICE PERIOD
If the contracted system includes a subscription, the subscription service period will begin upon the Customer’s receipt of credentials for access or for hardware, upon shipment of the hardware. The provision and use of the subscription service is governed by the Contract.

PROJECT ROLES AND RESPONSIBILITIES OVERVIEW
Motorola Project Roles and Responsibilities
The Motorola Project Team will be assigned to the project under the direction of the Motorola Project Manager.

Each team member will be engaged in different phases of the project as necessary. Some team members will be multi-disciplinary and may fulfill more than one role.

In order to maximize effectiveness, the Motorola Project Team will provide various services remotely by teleconference, web-conference, or other remote method in order to fulfill our commitments as outlined in this SOW.

Our experience has shown customers who take an active role in the operational and educational process of their system realize user adoption sooner and achieve higher levels of success with system operation. The subsections below provide an overview of each Motorola Project Team Member.

Project Manager (PM)
The PM will be the principal business representative and point of contact for Motorola. The PM’s responsibilities may include but are not limited to:
• Manage Motorola responsibilities related to the delivery of the project. • Maintain the Project Schedule, and manage assigned Motorola personnel, subcontractors, and suppliers as applicable.
• Coordinate schedules of assigned Motorola personnel, subcontractors, and suppliers as applicable. • Conduct equipment inventory.
• Discovery validation
• Maintain project communications with the Customer.
• Identify and manage project risks.
• Coordinate collaboration of Customer resources to minimize project delays. • Evaluate project status against Project Schedule.
• Conduct status meetings on mutually agreed upon dates to discuss project status. • Provide timely responses to Customer inquiries and issues related to project progress. • Conduct daily status calls with the Customer during Go-Live.

Post Sales Engineer
The Post Sales Engineer will work with the Customer’s Project Team on:
• System provisioning.
• Data Migration
• Contracted data migration between two disparate digital evidence management systems (if applicable, additional fees may apply).

QUOTE-3209977
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

Field Engineer (FE)
The FE will work with the Customer’s Project Team on:
• Inspect installation and configure hardware devices.
• Provide instructions to the Customer on how to configure the hardware. • Review Deployment Checklist with the Customer.
• Develop and submit a Trip Report.
• Update Customer IP Map.

Professional Services Engineer (if applicable)
The Professional Services Engineer is engaged on projects that include integration between Motorola’s digital evidence management system and the Customer’s third-party software application. Their responsibilities include:
• Delivery of the interface between Motorola’s digital evidence management system and the Customer’s thirdparty software (e.g. CAD).

Technical Trainer / Instructor
The Technical Trainer / Instructor provides training on-site or remote depending on the training topic and deployment services purchased.
• Deliver provisioning education and guidance to the Customer for operating and maintaining their system. • Provide product education as defined by this SOW and described in the Education Plan.

Motorola-Certified Installer (if applicable)
The Motorola-certified installer is primarily responsible for installing in-car video systems (ICVs) into Customer vehicles. There are specific requirements the 3rd party partner must meet in order to be considered a Motorolacertified installer, and they include the following:
• Required Training
- WTG0501 - M500 Vehicle Installation Certification (Remote) or WTG0503 - M500 Vehicle Installation Certification (Live)
 Needs to be renewed yearly.
 Needs to be submitted to the PM by the technician completing the installation no less than thirty (30) days prior to the installation.
- Review of any previous Motorola Solutions Technical Notifications (MTNs). • Optional Training
- WGD00186 - M500 Installation Overview and Quick Start (NA)  Not required for installation. Available for the installing technician. - WGD00177 - M500 In-Car Video System Installation Guide  Not required for installation. Available for the installing technician. - MN010272A01 - M500 In-Car Video System Basic Service Manual  Not required for installation. Available for the installing technician.

Other responsibilities the Motorola-certified installer may be involved in include the installation of cellular routers or Access Points. These activities will only be completed by Motorola if Motorola quotes these services; otherwise, the completion of these services are solely the responsibility of the Customer.

QUOTE-3209977
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

Customer Support Services Team
The Customer Support Services Team will provide on-going support to the Customer following Go-Live and final acceptance of the project.

Customer Project Roles and Responsibilities
Motorola has defined key resources that are critical to this project and must participate in all the activities defined in this SOW. During the Project Planning phase, the Customer will be required to provide names and contact information for the roles listed below. It is critical that these resources are empowered to make decisions based on the Customer’s operational and administration needs. The Customer Project Team will be engaged from Project Initiation through Beneficial Use of the system. In the event the Customer is unable to provide the resources identified in this section, Motorola may be able to supplement these resources at an additional cost.

Project Manager
The PM will act as the primary point of contact for the duration of the project. In the event the project involves multiple locations, Motorola will work exclusively with the Customer’s primary PM. The PM’s responsibilities will include, but are not limited to:
• Communicate and coordinate with other project participants. • Manage the Customer Project Team including subcontractors and third-party vendors. This includes timely facilitation of tasks and activities.
• Maintain project communications with the Motorola PM. • Identify tasks required of Customer staff that are outlined in this SOW and the Project Schedule. • Consolidate all project inquiries from Customer staff to present to Motorola PM. • Approve a deployment date offered by Motorola.
• Review Project Schedule with the Motorola PM and finalize tasks, dates, and responsibilities. • Measure and evaluate progress against the Project Schedule. • Monitor Project to ensure resources are available as required. • Attend status meetings.
• Provide timely responses to issues related to project progress. • Liaise and coordinate with other agencies, Customer vendors, contractors, and common carriers. • Review and administer change control procedures, hardware and software certification, and all related project tasks required to meet the deployment date.
• Ensure Customer vendors’ readiness ahead of the deployment date. • Assign one or more personnel to work with Motorola staff as needed for the duration of the project, including one or more representatives from the IT department.
• Identify a resource with authority to formally acknowledge and approve milestone recognition certificates, as well as, approve and release payments in a timely manner. • Provide Motorola personnel with access to all Customer facilities where system equipment is to be installed.

Temporary identification cards are to be issued to Motorola personnel, if required for access. • Ensure remote network connectivity and access for Motorola resources. • Assume responsibility for all fees pertaining to licenses, inspections and any delays associated with inspections due to required permits as applicable to this project. • Provide reasonable care to prevent equipment exposure from contaminants that may cause damage to the equipment or interruption of service.
• Ensure a safe working environment for Motorola personnel. • Identify and manage project risks.

QUOTE-3209977
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products. • Provide signature(s) of Motorola-provided milestone recognition certificate(s) within ten (10) business days of receipt.

IT Support
IT Support manages the technical efforts and ongoing activities of the Customer’s system. IT Support will be responsible for managing Customer provisioning and providing Motorola with the required information for LAN, WAN and client infrastructure.

The IT Support Team responsibilities include but are not limited to:
• Participate in delivery and training activities to understand the software and functionality of the system. • Participate with Customer Subject Matter Experts (SMEs) during the provisioning process and associated training.
• Authorize global provisioning decisions and be the Point of Contact (POC) for reporting and verifying problems.
• Maintain provisioning.
• Implement changes to Customer infrastructure in support of the proposed system.

Video Management Point of Contact (POC)
If CommandCentral DEMS Standard, CommandCentral DEMS Plus, or VideoManager EL Cloud device license(s) are included in the contract, the Video Manager POC will educate users on digital media policy, participate in Discovery tasks, and complete the Video Management Administration training. The Customer is responsible for its own creation and enforcement of media protection policies and procedures for any digital media created, extracted, or downloaded from the digital evidence management system.

Subject Matter Experts (SMEs)
SMEs are a core group of users involved with the analysis, training and provisioning process, including making decisions on global provisioning. The SMEs should be experienced users in their own respective field (evidence, dispatch, patrol, etc.) and should be empowered by the Customer to make decisions based on provisioning, workflows, and department policies related to the proposed system.

Training POC
The Training POC will act as the course facilitator and is considered the Customer’s educational monitor. The Training POC will work with Motorola when policy and procedural questions arise. They will be responsible for developing any agency specific training material(s) and configuring new users on the Motorola Learning eXperience Portal (LXP) system. This role will serve as the first line of support during Go-Live for the Customer’s end users.

General Customer Responsibilities
In addition to the Customer responsibilities listed above, the Customer is responsible for the following:
• All Customer-provided equipment, including third-party hardware and software needed for the proposed system but not listed as a Motorola deliverable. Examples include end user workstations, network equipment, connectivity etc.
• Configure, test, and maintain third-party system(s) that will interface with the proposed system. • Establish an Application Programming Interface (API) for applicable third-party system(s) and provide documentation that describes the integration to the Motorola system (if applicable).

QUOTE-3209977
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products. • Coordinate and facilitate communication between Motorola and Customer third-party vendor(s) as required. • Mitigate the impact of upgrading Customer third-party system(s) that will integrate with the proposed system.

Motorola strongly recommends working with the Motorola Project Team to understand the impact of such upgrades prior to taking action.
• Upgrades to Customer’s existing system(s) in order to support the proposed system. • Providing a facility with the required computer and audio-visual equipment for training and work sessions. • Ability to participate in remote project meetings using Google Meet or a mutually agreed upon Customerprovided remote conferencing tool.

Motorola is not responsible for any delays that arise from Customer’s failure to perform the responsibilities outlined in this SOW or delays caused by Customer’s third-party vendor(s) or subcontractor(s).

NETWORK AND HARDWARE REQUIREMENTS
The following requirements must be met by the Customer prior to Motorola installing the proposed system:
• Provide network connectivity for the transfer and exchange of data for the proposed system. • Provide devices such as workstations, tablets, and smartphones with Internet access for system usage.

Chrome is the recommended browser for optimal performance. • Provide and install antivirus software for workstation(s). • Provide Motorola with administrative rights to Active Directory for the purpose of installation, configuration, and support.
• Provide all environmental conditions such as power, uninterruptible power sources (UPS), HVAC, firewall and network requirements.
• Ensure required traffic is routed through Customer’s firewall.

Motorola is not responsible for any costs or delays that arise from Customer’s failure to meet network and hardware requirements.

QUOTE-3209977
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

PROJECT PLANNING
A clear understanding of the needs and expectations of Motorola and the Customer is critical to fostering a collaborative environment of trust and mutual respect. Project Planning requires the gathering of specific information to set clear project expectations and guidelines, as well as lay the foundation for a successful implementation.

PROJECT PLANNING SESSION
A Project Planning Session will occur after the Contract has been executed. The Project Planning Session is an opportunity for the Motorola and Customer PM to meet before the Project Kickoff Meeting and review key elements of the project and expectations. Depending on the items purchased, the agenda will typically include:
• A high-level review of the following project elements:
- Quoting/ordering documents
- A summary of contracted applications and hardware as purchased. - Customer’s involvement in project activities to confirm understanding of scope and required time commitments.
- Data Migration questionnaire if migration is included in the Solution - The Business Process Review (BPR), used to document system configuration, agency recording, and retention policies
- A high-level Project Schedule with milestones and dates. • Confirm CJIS background investigations and fingerprint requirements for Motorola employees and/or subcontractors.
• Determine Customer location for Motorola to ship their equipment for installation.

Motorola Responsibilities
• Contact the customer to complete the Project Planning Session. • Request the assignment of Customer Project Team and any additional Customer resources that are instrumental to the project’s success.
• Baseline the Project Schedule, if applicable.
• Document mutually agreed upon Project Kickoff Meeting Agenda.

Customer Responsibilities
• Identify Customer Project Team and any additional Customer resources that are instrumental to the project’s success.
• Acknowledge the mutually agreed upon Project Kickoff Meeting Agenda. • Provide approval to proceed with the Project Kickoff Meeting.

Motorola Deliverables
• Project Kickoff Meeting Agenda.
• Data Migration Questionnaire (if applicable)
• BPR Workbook
QUOTE-3209977
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

PROJECT KICKOFF
Motorola will work with the Customer to understand the impact of introducing a new solution and the preparedness needed for a successful implementation.

Note – The IT Questionnaire is completed during the pre-sales process and prior to Contract award. The IT Questionnaire is given to Motorola at the time of offer acceptance. A delay in completing the IT Questionnaire may delay the shipment of equipment. Motorola will not be responsible for any delays associated with or related to the completion of the IT Questionnaire.

Motorola Responsibilities
• Review Contract documents including project delivery requirements as described in this SOW. • Discuss the deployment start date and deliver the Deployment Checklist. • Discuss the equipment inventory process
• Discuss project team participants and their role(s) in the project with fulfilling the obligations of this SOW. • Review resource requirements.
• Provide the initial Project Schedule
• Discuss Motorola remote system access requirements.
• Review the BPR.
• Complete all necessary documentation (i.e. fingerprints, background checks, card keys, etc.) required for Motorola resources to gain access to Customer facilities. • Review the LXP training portal.
• Request user information required to establish the Customer in LXP. • Review and agree on completion criteria and the process for transitioning to support.

Customer Responsibilities
• Provide feedback and approval on project delivery requirements and schedule. • Review the Deployment Checklist.
• Review the roles of project participants to identify decision-making authority. • Validate non-disclosure agreements, approvals, and other related items are complete (if applicable). • Complete the BPR Workbook within 5 business days after the conclusion of the Project Kickoff for review during the Discovery Teleconference
• Provide all documentation (i.e. fingerprints, background checks, card keys, etc.) required for Motorola resources to gain access to Customer facilities.
• Provide Motorola with names and contact information of the designated LXP Administrator(s).

Motorola Deliverables
• Project Kickoff Meeting Minutes.
• Deployment Checklist.

DISCOVERY TELECONFERENCE
During the Discovery Teleconference, Motorola will meet with the Customer to review information documented in the BPR Workbook. The Data Migration Questionnaire will also be reviewed if migration is part of the Solution.

QUOTE-3209977
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

Motorola Responsibilities
• Facilitate Discovery Teleconference.
• Confirm Customer-provided configuration inputs.

Customer Responsibilities
• Gather and review the information required to complete the BPR Workbook. • Schedule Customer Project Team and SMEs to attend the Discovery Teleconference. SMEs should be present to weigh in on hardware, software, and network components. Customer attendees should be empowered to convey policies and make modifications to policies as necessary.

Motorola Deliverables
• Completed BPR Workbook.

QUOTE-3209977
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

PROJECT EXECUTION

HARDWARE PROCUREMENT AND INSTALLATION
Motorola will procure contracted hardware as part of the ordering process. The hardware will be configured with a basic profile in line with the information provided by the IT Questionnaire or Discovery Teleconference for installation and configuration of the system. The Customer is responsible for providing an installation environment that meets manufacturer’s specifications for the hardware, which includes but is not limited to:
• Power
• Heating and Cooling
• Network Connectivity
• Access and Security
• Conduit and Cabling
Motorola Responsibilities
• Procure contracted equipment and ship to the Customer's designated location. • Inventory equipment after arrival at Customer location • Conduct a power-on test to validate that the installed hardware is ready for configuration. • Verify remote connection to hardware.
• Complete Deployment Checklist which outlines the activities completed during configuration and testing of system hardware.

Customer Responsibilities
• Procure Customer-provided equipment and make it available at the installation location. • Confirm the installation room complies with environmental requirements (i.e. power, uninterruptible power, surge protection, heating/cooling, etc.).
• Provide, install, and maintain antivirus software workstation(s). • Enable outgoing network connection (external firewall) to Motorola’s Cloud Evidence Management System by utilizing the Customer’s Internet connection.
• Confirm access to Motorola’s Cloud Evidence Management System cloud on Customer-provided workstation(s).

Motorola Deliverables
• Contracted Equipment.
• Equipment Inventory
SVX Configuration as a Remote Speaker Microphone (if applicable) The Smart Dock(s) will be utilized to manage firmware updates on each SVX. In order for this process to be successfully completed, each Smart Dock must be connected to Motorola’s Cloud Evidence Management Solution through the Customer’s internet connection.

Motorola Responsibilities
• Configure Smart Dock(s) for connectivity to Motorola’s Cloud Evidence Management System.

QUOTE-3209977
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products. • Verifying the SVX Smart Dock(s) are connected to Motorola’s Cloud Evidence Management System through the Customer’s network. The Customer is responsible for ensuring Motorola has the correct IP address(es) for configuring the Smart Dock(s), and the Customer’s network is operational. • Verify all slots in each Smart Dock are functional.
• Provide documentation on how to pair the SVX(s) to Motorola APX NEXT and/or APX N70 radio(s) using Secure Near-Field Communications (NFC).

Customer Responsibilities
• Select physical location(s) for Smart Dock(s).
• Provide network information (IP address, gateway, DNS, and subnet mask) to Motorola for each Smart Dock(s).
• Enable Bluetooth, Bluetooth Tones, and Secure NFC Touch Pairing on Motorola APX NEXT and/or APX N70 radio(s).
• Motorola recommends “Power Down Standby Mode (hrs) = 1” to allow the SVX Bluetooth connection to quickly reconnect after power up within the 1-hour timeframe. • Pair the SVX(s) to Motorola APX NEXT and/or APX N70 radio(s) using Secure NFC. • Validate functionality of components and solution utilizing the Deployment Checklist. • Provide Motorola remote connection information and necessary credentials.

SVX Configuration as a Body Camera (if applicable)
If CommandCentral DEMS Standard, CommandCentral DEMS Plus, or VideoManager EL Cloud device license(s) are included in the contract, the Smart Dock(s) will be utilized to configure each SVX as a body camera.

Motorola Responsibilities
• Configure SVX(s) within Motorola’s Cloud Evidence Management System. • Check out SVX(s) and create a test recording.
• Verify video and audio upload to Motorola’s Cloud Evidence Management System for up to 25% of purchased SVX(s).
• Provide a demonstration of client software.

Customer Responsibilities
• Validate functionality of components and solution utilizing the Deployment Checklist. • Provide Motorola remote connection information and necessary credentials. • The Customer will verify whether the Smart Docks(s) are connected to their network. • Verify video and audio upload to Motorola’s Cloud Evidence Management System for the remainder of purchased SVX(s).

V700 Body Camera Configuration (if applicable)
The Transfer Station(s) will be utilized to configure each V700 body camera according to the Business Process Review. In order for this process to be successfully completed, each Transfer Station must be connected to Motorola’s Cloud Evidence Management Solution through the Customer’s internet connection.

Motorola Responsibilities
• Configure Transfer Station(s) for connectivity to the digital evidence management system. • Verify the Transfer Station(s) is configured properly and connected to the network.

QUOTE-3209977
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products. • Configure body camera(s) within the digital evidence management system. • Check out body camera(s) and create a test recording. • Verify video and audio upload to Motorola’s Cloud Evidence Management System for up to 25% of purchased V700(s).
• Verify completion of upload from body-worn camera(s) after it is docked in a Transfer Station or USB dock. • Install and provide a demonstration of client software as part of the same on-site engagement as Go-Live, unless otherwise outlined in this SOW.

Customer Responsibilities
• Select physical location(s) for Transfer Station(s).
• Provide and install workstation hardware.
• Complete installation of client software on remaining workstations and mobile devices. • Validate functionality of components and solution utilizing the Deployment Checklist. • Provide Motorola remote connection information and necessary credentials.

In-Car Video System Configuration (if applicable)
The Motorola-certified installer will complete the installation of the in-car video (ICV) system(s) within the Customer-provided vehicle(s). The installer may also be responsible for installing cellular routers or WiFi radios inside the vehicle(s) for wireless upload of video to the Customer’s digital evidence management system. These activities will only be completed by Motorola if Motorola quotes these services; otherwise, the completion of these services are solely the responsibility of the Customer.

The Customer vehicles must be available for the FE to complete the configuration and testing of the contractual number of ICVs. If the Customer does not have all vehicles available during the agreed upon date and time, the Customer may opt to sign-off on the number of ICV configurations completed.

If the Customer requires the FE to complete the full contractual number of ICVs at a later date and time, additional cost may be incurred. The following table shows the number of ICVs an FE is contractually obligated to configure and test based on the number of ICVs purchased.

Table 1:Number of Contractual ICV Configurations
Number of ICV Purchased Number of ICV to Test
1 1
2 2
3 3
4 4
5 - 25 5
26 - 50 10
51 - 75 15
76 - 100 20
101 - 150 30
QUOTE-3209977
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

Number of ICV Purchased Number of ICV to Test
151 - 200 40
201+ 20%
Note – The Pricing Page will reflect in-car video installation services by Motorola if Motorola is responsible for the vehicle installations.

Motorola Responsibilities
• Setup ICV digital video recorder (DVR) configuration. • Create configuration USB used to complete ICV hardware configuration and validation. • Travel to the Customer site to conduct configuration and testing of ICVs. • The FE will verify whether the AP(s) are properly installed and connected to the network for in-car video system WiFi upload (if applicable).
• Complete ICV configuration on a single vehicle, and validate the configuration with the Customer. • Receive Customer approval to proceed with remaining ICV configurations. • Complete remaining contracted vehicle configurations. • Test a subset of completed ICV hardware configurations.

Motorola-Certified Installer Responsibilities (if applicable) These activities will only be completed by Motorola if Motorola quotes these services; otherwise, the completion of these services are solely the responsibility of the Customer. • Complete the installation of ICV hardware in Customer provided vehicles. • Complete the installation of cellular router and confirm placement of antenna mounting with Customer (if applicable).
• Install Customer-provided SIM card into cellular router and connect cellular router to ICV (if applicable). • Installation of Access Point(s) (APs) if provided by Motorola for in-car video system WiFi upload (if applicable).

Customer Responsibilities
• Provide Motorola with remote connection and access credentials to complete ICV hardware configuration. • Notify Motorola of the vehicle installation location. • Coordinate and schedule date and time for ICV hardware configuration(s). • Make ICV hardware available to Motorola for configuration and testing in accordance with the Project Schedule.
• Provide cellular SIM Card for Internet connectivity to the installer at time of vehicle installation (if applicable). • Install Customer-supplied APs (if applicable).
• Verify APs are properly installed and connected to the network (if applicable).

Motorola Deliverables
• Complete Functional Validation Plan as it applies to the proposed solution.

QUOTE-3209977
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

NOTE - The Customer is responsible for having all vehicles and devices available for installation per the Project Schedule. All cellular data fees and Internet connectivity charges are the responsibility of the Customer. If a Motorola-certified installer is not used to install the ICV(s), Motorola is not responsible for any errors in hardware installation, performance or delays in the Project Schedule. In the event the Customer takes on the responsibility of installing the ICV(s) through a Motorola-certified installer, Motorola is also not responsible for any errors in hardware installation, performance or delays in the Project Schedule. For ALPR installations, an MDT is required for all vehicles.

M500 Automatic License Plate Recognition (ALPR) Configuration (if applicable) This section highlights the responsibilities of Motorola and the Customer when an M500 in-car video system interfaces with the VehicleManager database.

Motorola Responsibilities
• Create a Customer account in the VehicleManager system with user emails. • Verify the Customer has installed and launched the Vigilant Car Detector Mobile Software per the VehicleManager Quickstart Guide.
• Provide Mobile ALPR - Officer Safety Basic and Advanced Pre-Installation Checklist. • Provide Agency Manager with Training Materials and Car Detector Mobile MDC software installation guide. • Advise Agency Manager of different options available to add new users. • Confirm Agency Manager is aware of registration required for Hotlists. • Confirm Agency Manager understands how to set up data-sharing.

Customer Responsibilities
• Identify the Agency Manager.
• Register to receive access to Hotlists.

Interview Recording System Configuration (if applicable) When installation services are included as part of the contract, the Motorola-certified installer will complete the installation of the Interview Recording System(s) within the Customer-provided location(s).

The Customer location(s) must be available for the Motorola Resource and/or contracted third party to complete the configuration and testing of the contractual number of systems. If the Customer does not have all locations available during the agreed upon date and time, the Customer may opt to sign-off on the number of configurations completed. If the Customer requires the Motorola Resource and/or contracted third party to complete the full contractual number of systems at a later date and time, additional cost may be incurred.

Motorola Responsibilities
• Create configuration USB used to complete hardware configuration and validation. • Conduct configuration and testing of system(s).
• Complete configuration on a single system, and validate the configuration with the Customer. • Receive Customer approval to proceed with remaining configurations. • Complete remaining contracted system configurations.
• Test a subset of completed hardware configurations.
• When installation services for Motorola-certified installer are in the contract, complete the installation of the Interview Recording System (if applicable).

QUOTE-3209977
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

Customer Responsibilities
• When installation services are being provided by the Customer, complete the installation of the Interview Recording System (if applicable).
• Provide Motorola with remote connection and access credentials to complete hardware configuration. • Notify Motorola of the installation location.
• Coordinate and schedule date and time for hardware configuration(s). • Make hardware available to Motorola for configuration and testing in accordance with the Project Schedule.

Motorola Deliverables
• Complete the Deployment Checklist and testing as it applies to the proposed solution.

SOFTWARE AND CONFIGURATION
CommandCentral DEMS (if applicable)
CommandCentral DEMS software is a cloud solution that does not require an onsite server. Section 3.2 does not apply to existing Motorola customers using VideoManager EL Cloud.

Motorola Responsibilities
• Use information provided in BPR Workbook to configure CommandCentral DEMS software. • Based on Customer feedback, perform the following activities:
• Create users, groups, and setup permissions.
• Create event categories.
• Set retention policies.
• Test software using applicable portions of the Functional Validation Plan. • Use the CommandCentral Admin Portal to provision users, groups, and rules based on Customer Active Directory data.
• Guide the Customer in the configuration of CommandCentral DEMS. • Ensure training POC can access the system.

Customer Responsibilities
• Supply access and credentials to Customer’s Active Directory for the purpose of Motorola conducting CommandCentral DEMS provisioning.
• Respond to Motorola’s inquiries regarding users, groups, and agency mapping to CommandCentral DEMS. • Provision policies, procedures, and user permissions. • Configure evidence as directed by Motorola.
• Verify traffic can be routed through Customer’s firewall and reaches end-user workstations.

DATA MIGRATION SERVICES (IF APPLICABLE*)
The Customer is responsible for partitioning data to be converted from Motorola on-premises digital evidence management system, or Customer’s Non-Motorola Digital Evidence Management System to Motorola’s cloud solution as part of this offer. The Customer will have ten (10) business days to provide feedback after Motorola validates the migrated data. If feedback is not received on or before ten (10) business days, Motorola will assume the migration is complete. *Data Migration Services may be subject to additional fees.

QUOTE-3209977
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

Motorola Responsibilities
• Receive access to Customer video data.
• Perform contracted data migration and validation.

Customer Responsibilities
• Provide 24/7 remote access to partitioned data to be migrated. • Customer hardware or virtualization environment will be the sole responsibility of the Customer to troubleshoot and resolve issues.
• Validate migrated dataset and provide Motorola with feedback within ten (10) business days.

Completion Criteria
• A migrated dataset as defined in the Contract.

Motorola On-Premises Evidence Management System (if applicable) Motorola supports data migration of digital assets and associated metadata from our on-premises evidence management systems, Evidence Library 4 and VideoManager EL On-Prem (formally known as Evidence Library 5), to Motorola’s cloud solution.

Motorola Responsibilities
• Verify compatible platform(s) and upgrade if applicable Customer Responsibilities
• Provide internet connectivity from on-premises server to destination resources Non-Motorola Evidence Management System (if applicable) Motorola will perform data migration of digital assets and associated metadata from the Customer’s Non-Motorola Evidence Management system to the new Motorola Cloud Evidence Management System.

Motorola Responsibilities
• Facilitate the method of obtaining and consuming the data • Review data in the Motorola systems with the customer Customer Responsibilities
• Act as liaison between Motorola and third-party vendor(s) as required to establish connectivity to the NonMotorola digital evidence management system. • Provide internet connectivity from on-premises server to destination resources, if applicable. • Provide API connection to the source, if applicable
• Provide data and metadata information in a readable and consumable format • Assist with mapping metadata information into Motorola system

INTEGRATIONS AND THIRD-PARTY INTERFACES (IF APPLICABLE) The integration between Motorola’s Cloud Evidence Management System and the Customer’s third-party system may consist of an iterative series of activities depending on the complexity of accessing the third-party system.

QUOTE-3209977
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

Interfaces will be installed and configured in accordance with the Project Schedule. The Customer is responsible for engaging third-party vendors as required to facilitate connectivity and testing of the interface(s).

Motorola Responsibilities
• Develop and configure interface(s) to support the functionality described in the Solution Description. • Establish and validate connectivity between Motorola and third-party systems. • Perform functional demonstration to confirm the interface(s) can transmit and receive data to the Customer’s digital evidence management system.

Customer Responsibilities
• Act as liaison between Motorola and third-party vendor(s) as required to establish connectivity to the thirdparty system. • Provide personnel authorized to make changes to the network and third-party systems to support Motorola’s integration efforts.
• Provide network connectivity between digital evidence management system and the third-party system(s). • Provide hardware to run any required interface components for on-prem interfaces when required. • Provide sample data and information on API, SDKs, data scheme, and any documentation necessary to establish interfaces with all local and remote systems. This information should be provided to the Motorola PM within ten (10) business days of the Interface Engagement Meeting.

NOTE - At the time of initial design, unknown circumstances, requirements or anomalies may present difficulties with interfacing Motorola products to a third-party application. These difficulties could result in a poorly performing or non-functional interface. Providing Motorola with this information early in the deployment process, will potentially allow us to mitigate these issues. If the resolution requires additional third-party integration, application upgrades, APIs, and/or additional software licenses, the Customer is responsible for addressing these issues at their cost. Motorola is not responsible for any delays or costs associated with third-party applications or Customer-provided third-party hardware or software.

QUOTE-3209977
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

SYSTEM TRAINING
The objective of this section is to prepare for and deliver training. Motorola training consists of computer-based (online) and instructor-led (on-site or remote) depending on what is purchased. Our training delivery methods will vary depending on course content. Training will be delivered in accordance with the Education Plan. As part of our training delivery, Motorola will provide user guides and training materials in an electronic format.

ONLINE TRAINING
Online training is made available to the Customer through LXP. This subscription service provides customers with unlimited access to our online training content and provides users with the flexibility of learning the content at their own pace. Training content is added and updated on a regular basis to keep information current.

Through LXP, a list of available online training courses, Motorola User Guides, and Training Material are accessible in electronic format.

Motorola Responsibilities
• Designate a LXP Administrator to work with the Customer. • Establish an accessible instance of LXP for the Customer. • Configure a Customer-specific portal view.
• Organize content to align with Customer’s selected technologies. • Create initial Customer user accounts and a single Primary Administrator account. • During onboarding, assist the Customer with LXP usage. • Provide technical support for user account and access issues, LXP functionality, and Motorola managed content.
• Provide instruction to Customer LXP Administrator on building groups.

Customer Responsibilities
• Provide user information for the initial creation of accounts. • Complete LXP Administrator training.
• Ensure network and Internet connectivity for Customer access to LXP. • Customer's primary LXP Administrator is required to complete the following self-paced training: LXP Introduction (LXP0001), LXP Primary Site Administrator Overview (LXP0002), and LXP Group Administrator Overview (LXP0003).
• Advise users on the availability of training through LXP. • Ensure users complete LXP training in accordance with the Project Schedule. • Build groups as needed.

ON-SITE TRAINING
Instructor-led courses are based on products purchased and the Customer’s Education Plan. On-site instructorled classes will utilize the Customer’s hardware and software in order to provide the best training environment.

This will allow the Customer to engage in an environment that has been configured and deployed in alignment with this SOW.

QUOTE-3209977
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

Motorola Responsibilities
• Deliver User Guides and training materials in an electronic format. • Perform training in accordance with the Education Plan. • Provide the Customer with training attendance rosters and summarize any pertinent information that may impact end user training.

Customer Responsibilities
• Supply classroom(s) based on the requirements listed in the Education Plan. • Designate training representatives who will work with the Motorola trainer(s) to deliver the training content. • Facilitate training of all Customer end users in accordance with the Customer’s Education Plan.

Motorola Deliverables
• Electronic versions of User Guides and training materials. • Attendance rosters.

QUOTE-3209977
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

PROJECT GO-LIVE, CLOSURE, AND HANDOVER TO SUPPORT
Motorola will utilize the Deployment Checklist throughout the deployment process to verify features and functionality are in line with installation and configuration requirements. The Customer will witness the assigned Motorola Resource demonstrating the Deployment Checklist and provide feedback as features and functionality are demonstrated. The Customer is considered Live on the system after the equipment has been installed, configured, and made available for use, and training has been delivered or made available to the Customer.

Upon the conclusion of Go-Live, the project is prepared for closure. Project closure is defined as the completion of tasks and the Customer’s receipt of contracted components. The Deployment Checklist serves as the artifact that memorializes a project closure. A System Acceptance Certificate will be provided to the Customer for signature to formally close out the project. The Customer has ten (10) business days to provide Motorola with a signed System Acceptance Certificate. If the Customer does not sign off on this document or provide Motorola written notification rejecting project closure, the project will be deemed closed. Upon project closure, the Customer will engage with Technical Support for on-going needs in accordance with the Customer’s specific terms and conditions of support.

Motorola Responsibilities
• Provide the Customer with Motorola Technical Support engagement process and contact information. • Provide Technical Support with the contact information of Customer users who are authorized to engage Technical Support.
• Ensure Deployment Checklist is complete.
• Obtain Customer signature on the System Acceptance Certificate.

Customer Responsibilities
• Within ten (10) business days of receiving the System Acceptance Certificate, provide signatory approval signifying project closure.
• Provide Motorola with the contact information of users who are authorized to engage Motorola’s Technical Support.
• Engage Technical Support as needed.

Motorola Completion Criteria
Provide Customer with survey upon closure of the project.

QUOTE-3209977
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

ASSUMPTIONS
This SOW is based on the following list of assumptions:
• Motorola’s Cloud Evidence Management System must be connected to the Microsoft Entra ID (formally known as Microsoft Azure Active Directory) for user authentication to the application. Microsoft Entra ID can be synchronized with the Customer's on-premises Active Directory using Azure AD Connect. If the Customer is using Microsoft Office 365, Motorola will be able to integrate with this Microsoft Entra ID. - If Microsoft Entra ID is not utilized by the Customer, Motorola will provide a free version of Entra ID for user authentication to the application.
• Must be 2003 or later for Microsoft Entra ID integration. • Upload Speed Requirements for SVX when used as a body camera:
- 5 Mbps + 3 Mbps per additional device.
 This assumes it will take 8 hours to upload 5 GB of video on a device. - 40-50 Mbps per concurrent uploading device.
 This assumes video is required to upload within 30-40 minutes with approximately 5 GB to upload.
• Cellular upload of ICVs and BWCs (if applicable) requires an Ethernet connection to an LTE modem in the vehicle.
• If the Customer is supplying their own Access Point for ICV WiFi upload, it must be 5 GHz 802.11n compatible.

QUOTE-3209977
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

Huntington Park Police Dept - BodyWorn
Cameras & COMS
Huntington Park Police Department (CA)
6542 Miles Ave
Huntington Park, CA / Los Angeles County 90255
United States
Mike Parsa
[email protected]
+13238262178
Reference: 20250710-151649830
Quote created: July 10, 2025
Quote expires: October 8, 2025
Quote created by: John Choplin
Business Manager
[email protected]
+12136776237
Comments from John Choplin
Utility is honored Huntington Park Police Department has chosen the Utility BodyWorn solution for its officers. We look forward to partnering with you to serve the Huntington Park community. Please accept this professional services agreement and proposal for review and consideration. *The below items will service 60 officers with 1 BodyWorn device, along with 60 holster sensors. (The EOS Bodyworn cameras include unlimited still photo evidence collection, Voice recorder evidence collection, and crowdsourcing evidence management) with redaction. Additional Transcription & Translation of video can be added.
**The value on this quote covers all 5 years of the service agreement with unlimited storage from our devices. It also includes unlimited license to the POLARIS digital evidence management and chain of custody management.

ATTACHMENT "D"
Products & Services
Model Number Item & Description Quantity Unit
Price
Total
BWH-H-4003 CEW Holster Sensor Kit 60 $280.00 $16,800.00 BW-H/S-4005 EOS Fusion Bundle - 5YR 60 $6,545.00 $392,700.00 One-time subtotal $409,500.00
California Expansion Discount ($81,900.00)

20.0% discount
Total $327,600.00
Purchase terms
40% Down at signing with the remaining balance divided into equal annual payments for years 2 thru 5 Initial payment $131,040
Year 2 $49,140
Year 3 $49,140
Year 4 $49,140
Year 5 $49,140
EOS Holster Sensor Bundle. for 5 years
EOS Fusion Camera and Mount, Media
Controller, USB-C Breakaway Charging
Cable, POLARIS SaaS, Warranty, and 24/7
Technical Support, Installation, Training, 5
Year
for 5 years
Questions? Contact me
John Choplin
Business Manager
[email protected]
+12136776237
Utility, Inc.
250 E. Ponce de Leon Ave
Suite 700
Decatur, GA 30030
US
ITEM 4

CITY OF HUNTINGTON PARK
Public Works Department
City Council Agenda Report
August 4, 2025
Honorable Mayor and Members of the City Council
City of Huntington Park
6550 Miles Avenue
Huntington Park, CA 90255
Honorable Mayor and Members of the City Council:

RESOLUTION TO APPROVE ADOPTING A LIST OF PROJECTS FOR FISCAL YEAR 2025-26 FUNDED BY SENATE BILL 1 (SB1), THE ROAD REPAIR AND ACCOUNTABILITY ACT OF 2017
IT IS RECOMMENDED THAT CITY COUNCIL:

1. Adopt Resolution approving the Fiscal Year 2025-26 project list for Senate Bill 1 (SB1), the Road Repair and Accountability Act of 2017; and

2. Authorize staff to upload the resolution with the list of streets to the California Transportation Commission (CTC) website, CalSMART.

PURPOSE/JUSTIFICATION OF RECOMMENDED ACTION
On April 28, 2017, the Governor signed Senate Bill 1 (SB1), Road Repair and Accountability Act of 2017, to address transportation funding shortfalls statewide. SB1 increases per gallon fuel excise taxes; increases diesel fuel sales taxes; increases vehicle registration fees; and provides for inflationary adjustments to tax rates in future years.

SB1 established a Road Maintenance and Rehabilitation Account (RMRA) in the State Transportation Fund. Beginning in January 2018, the State Controller deposited funds generated from increased fuel taxes and vehicle registration fees into the RMRA. A portion of the RMRA funds is distributed monthly to the City for basic road maintenance, rehabilitation and critical safety projects on local streets and road systems.

SB1 emphasizes the importance of accountability and transparency in the delivery of California’s transportation programs. To be eligible for RMRA funding in Fiscal Year (FY) 2025-26, the City must adopt a resolution approving the list of projects to receive RMRA funding. Staff recommends that SB1 funding be applied towards the following streets in accordance with the City’s needs and approved Pavement Management Program (PMP).

RESOLUTION APPROVING THE FISCAL YEAR 2025-26 PROJECT LIST FOR SENATE BILL 1 (SB1), THE ROAD REPAIR AND ACCOUNTABILITY ACT OF 2017 August 4, 2025

Page 2 of 3 ends

List of Streets for Repair and Rehabilitation from FY 25/26 Local Streets and Road Funding Program

1. Malabar St from Florence Av to Randolph St

2. Malabar St from Slauson Av to 52nd St

3. Middleton St from Florence Av to Randolph St

4. Belgrave Av from Alameda St to Santa Fe Av

5. Belgrave Av from Pacific Bl to Miles Av

6. Belgrave Av from Oak St to State St

7. Clarendon Av from Cottage St to Arbutus Av

8. Seville Av from Florence Av to 58th St

9. Bissell St from Florence Av to Gage Av

10.Hope St St from City Boundary to Salt Lake Av

11.Grand Av from City Boundary to Salt Lake Av

12.Olive St from City Boundary to Salt Lake Av

13.Broadway from City Boundary to Salt Lake Av
The next step following City Council approval and acceptance of the streets to be rehabilitated, SB1 funding guidelines require staff to submit the proposed project list and adopted resolution to the CTC Website, CalSMART. The City’s estimated local maintenance (MOE) amount for FY 2025-26 is $1,137,529.

FISCAL IMPACT/FINANCING
Before the City receives Road Maintenance and Rehabilitation Account (RMRA) funds from the California State Controller for the fiscal year, it must submit an adopted project list to the California Transportation Commission (CTC) by July 1, 2025. This list must comply with Streets and Highways Code Section 2034(a)(1).

The roadway projects listed are proposed to be funded through a combination of:
• MOE funds: $1,137,529
• SB1 RMRA funds: approximately $1,481,847
• Highway Users Tax Account (HUTA) funds: approximately $1,558,005 These totals, based on May 2025 estimates, amount to a combined funding of $4,177,381, made available through the Local Streets and Roads Funding Program.

This use aligns with the intent outlined in SHC Section 2030(a) and the 2025 Local Streets and Roads Funding Program Reporting Guidelines.

The estimated total cost for design, construction, and project oversight is $4,100,000.

Once the design phase is completed, staff will return to City Council with a detailed budget for review and approval.

RESOLUTION APPROVING THE FISCAL YEAR 2025-26 PROJECT LIST FOR SENATE BILL 1 (SB1), THE ROAD REPAIR AND ACCOUNTABILITY ACT OF 2017 August 4, 2025

Page 3 of 3 ends

CONCLUSION
Upon City Council approval, staff will proceed with the recommended actions.

Respectfully submitted,

RICARDO REYES
City Manager

GERARDO LOPEZ
Director of Public Works

ATTACHMENT(S)
A. Resolution approving the Fiscal Year 2025-26 project list for Senate Bill 1 (SB1), the Road Repair and Accountability Act of 2017.

B. List of Project Street Segments.
1 1
2 3
4 5
6 7
8 9
10 11
12 13
14 15
16 17
18 19
20 21
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28 RESOLUTION NO. 2025-XX

A RESOLUTION OF THE CITY COUNCIL OF THE CITY

OF HUNTINGTON PARK, CALIFORNIA, ADOPTING A
LIST OF PROJECTS FOR FISCAL YEAR 2025-26
FUNDED BY SB1: THE ROAD REPAIR AND
ACCOUNTABILITY ACT OF 2017
WHEREAS, Senate Bill 1 (SB1), the Road Repair and Accountability Act of 2017 (Chapter 5, Statutes of 2017) was passed by the Legislature and Signed into law by the Governor in April 2017 to address the significant multi-modal transportation funding shortfalls statewide; and
WHEREAS, SB1 includes accountability and transparency provisions that will ensure the residents of our City are aware of the projects proposed for funding in our community and which projects have been completed each fiscal year; and WHEREAS, the City must adopt by resolution a list of projects proposed to receive fiscal year funding from the Road Maintenance and Rehabilitation Account (RMRA), created by SB1, which must include a description and the location of each proposed project, a proposed schedule for the project’s completion, and the estimated useful life of the improvement; and
WHEREAS, the City will receive an estimated (as of May 2025) $3,039,847 ($1,481,841 in RMRA and $1,558,005 in HUTA) funding in Fiscal Year 2025-26 from SB1; and
WHEREAS, this is the 9th year in which the City is receiving SB1 funding and it will enable the City to continue essential road maintenance and rehabilitation projects, safety improvements, repairing and replacing aging bridges, and increasing access and mobility options for the traveling public that would not have otherwise been possible without SB1; and
WHEREAS, the City has undergone a robust public engagement process to ensure public input into our community’s transportation priorities/project list; and WHEREAS, the City used a Pavement Management System (Street Saver) to ATTACHMENT "A"
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28 develop the SB1 project list to ensure revenues are being used on the most highpriority and cost-effective projects that also meet the community’s priorities for transportation investment; and
WHEREAS, the funding from SB1 will help the City maintain and rehabilitate roads called out on the table below for this upcoming year and support the resurfacing of local and collector streets of similar projects in the future; and WHEREAS, the 2020 California Statewide Local Streets and Roads Needs Assessment found that the City’s streets and roads are in an “good/at-risk” condition and this revenue will help us increase the overall quality of our road system and over the next decade will bring our streets and roads into a 65 PCI (Pavement Condition Index) condition; and
WHEREAS, the SB1 project list and overall investment in our local streets and roads infrastructure with a focus on basic maintenance and safety, investing in complete streets infrastructure, and using cutting-edge technology, materials and practices, will have significant positive co-benefits statewide.

NOW THEREFORE, BE IT RESOLVED, BY THE CITY COUNCIL OF THE CITY OF HUNTINGTON PARK AS FOLLOWS:

SECTION 1. The City Council finds that all of the facts set forth in the Recitals of this Resolution are true and correct.

SECTION 2. The following list of newly proposed projects will be funded in-part or solely with Fiscal Year 2025-26 Road Maintenance and Rehabilitation Account (RMRA) revenues:
• Project Title: SB1 Street Enhancement Project FY 25-26 • Project Description: Design and construction of asphalt-concrete (AC) pavement restoration of local and collector roads, ADA upgrades to noncompliant ramps, curb & gutter removal and replacement, traffic loops, survey monuments and other appurtenances related to paving projects. • Estimated Project Schedule:
o Design:
 Start: January 2026
 Compeltion: June 2026
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28 o Construction:
 Start: September 2026
 Completion: June 2027
• Estimated Project Useful Life: 15 years
• Project Location:

Street Names From To

1. Malabar St Florence Av Randolph St

2. Malabar St Slauson Av 52nd St

3. Middleton St Florence Av Randolph St

4. Belgrave Av Alameda St Santa Fe Av

5. Belgrave Av Pacific Bl Miles Av

6. Belgrave Av Oak St State St

7. Clarendon Av Cottage St Arbutus Av

8. Seville Av Florence Av 58th St

9. Bissell St Florence Av Gage Av

10.Hope St City Boundary Salt Lake Av

11.Grand Av City Boundary Salt Lake Av

12.Olive St City Boundary Salt Lake Av

13.Broadway City Boundary Salt Lake Av
PASSED, APPROVED, AND ADOPTED this 21st day of July 2025.

CERTIFICATION
I hereby certify that the foregoing is a full, true, and correct copy of a resolution duly and regularly adopted by the City's governing board at the meeting thereof held on this 21st day of July 2025.

Arturo Flores, Mayor
Ayes: _________
Noes: _________
Abstained: _________

Absent: _________
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28 ATTEST:

Eduardo Sarmiento
City Clerk
City of Huntington Park
List of Streets for Repair and Rehabilitation from FY 25/26 Local Streets and Road Funding Program

1. Malabar St from Florence Av to Randolph St

2. Malabar St from Slauson Av to 52nd St

3. Middleton St from Florence Av to Randolph St

4. Belgrave Av from Alameda St to Santa Fe Av

5. Belgrave Av from Pacific Bl to Miles Av

6. Belgrave Av from Oak St to State St

7. Clarendon Av from Cottage St to Arbutus Av

8. Seville Av from Florence Av to 58th St

9. Bissell St from Florence Av to Gage Av

10. Hope St St from City Boundary to Salt Lake Av

11. Grand Av from City Boundary to Salt Lake Av

12. Olive St from City Boundary to Salt Lake Av

13. Broadway from City Boundary to Salt Lake Av
ATTACHMENT "B"

ITEM 5

CITY OF HUNTINGTON PARK
Community Development Department
City Council Agenda Report
August 4, 2025
Honorable Mayor and Members of the City Council
City of Huntington Park
6550 Miles Avenue
Huntington Park, CA 90255
Honorable Mayor and Members of the City Council:

CONSIDERATION AND APPROVAL TO AWARD A CONSTRUCTION MANAGEMENT CONTRACT TO BEDROCK GROUP INC. FOR CIP 2024-01 EMERGENCY

OPERATIONS CENTER (EOC)
IT IS RECOMMENDED THAT THE CITY COUNCIL:

1. Award contract to Bedrock Group Inc. for the construction of CIP 2024-01 Emergency Operations Center as a responsive and responsible bidder for a notto-exceed amount of $2,000,000;

2. Authorize the City Manager to execute the PSA.

BACKGROUND
The City of Huntington Park is moving forward with the rehabilitation and modernization of its Emergency Operations Center (EOC), located in the Annex Building adjacent to the Police Department. The EOC plays a critical role in managing local emergencies and coordinating regional disaster response efforts.

To support this effort, the Huntington Park Police Department secured a $1,000,000 grant to initiate the facility upgrade. The project will address significant deficiencies in the current facility by upgrading the space to meet modern standards for incident command, ADA accessibility, health and safety, fire codes, and operational readiness. Proposed improvements include interior reconfiguration, creation of breakout and secure staff areas, communications and electrical system upgrades, HVAC improvements, security enhancements, and new furnishings and equipment.

CONSIDERATION AND APPROVAL TO AWARD PROFESSIONAL SERVICES

AGREEMENT TO PROVIDE CONSTRUCTION MANAGEMENT SERVICES FOR THE

EMERGENCY OPERATIONS CENTER
August 4, 2025

Page 2 of 2 ends

To ensure timely and professional project delivery, the City issued a Request for Proposals (RFP) for construction management services. Bedrock Group Inc. was the sole proposal received. Based on qualifications, relevant experience, and understanding of the project scope staff recommend moving forward with Bedrock Group Inc.

FISCAL IMPACT
The total project cost is estimated at $2,300,000 which includes a 15% contingency of $300,000. This amount will be covered using a combination of grant funds, ARPA funds, and public funds. Staff recommend awarding the contract to Bedrock Group, Inc. as the lowest responsive and responsible bidder for not to exceed amount of $2,000,000

CONCLUSION
Upon Council’s direction, staff will proceed with actions as directed.

Respectfully submitted,

RICARDO REYES
City Manager

GERRY LOPEZ
Public Works Director
ATTACHMENT(S):

A. Draft Professional Services Agreement for Bedrock Group Inc.

B. Bedrock Group proposal

PROFESSIONAL SERVICES AGREEMENT
THIS PROFESSIONAL SERVICES AGREEMENT (“Agreement”) is made and entered into this 16th day of June 2025 (hereinafter, the “Effective Date”), by and between the CITY OF HUNTINGTON PARK, a municipal corporation (“CITY”) and Bedrock Group, Inc Hereinafter, “CONTRACTOR”). For the purposes of this Agreement CITY and CONTRACTOR may be referred to collectively by the capitalized term “Parties.” The capitalized term “Party” may refer to CITY or CONTRACTOR interchangeably.

NOW, THEREFORE, for and in consideration of the mutual covenants and conditions herein contained, CITY and CONTRACTOR agree as follows:

I. ENGAGEMENT TERMS

1.1 SCOPE OF SERVICES: Subject to the terms and conditions set forth in this Agreement and all exhibits attached and incorporated hereto, CONTRACTOR agrees to perform the services and tasks set forth in Attachment “B” (hereinafter referred to as the “Scope of Services”).

CONTRACTOR further agrees to furnish to CITY all labor, tools, supplies, equipment, services, tasks, and incidental and customary work necessary to competently perform and timely complete the services and tasks set forth in the Scope of Services. For the purposes of this Agreement, the services and tasks set forth in the Scope of Services shall hereinafter be referred to generally by the capitalized term “Work.”

1.2 TERM: This Agreement shall commence on July 1, 2025, to June 30, 2026. It is the CONTRACTOR’S responsibility to request an extension at least (60) days in advance of the expiration of the term of the Agreement. Nothing in this Section shall operate to prohibit or otherwise restrict the CITY’s ability to terminate this Agreement at any time for convenience or for cause.

1.3 COMPENSATION:

A. CONTRACTOR shall perform the various services and tasks set forth in the Scope of Services Attachment “B”
B. Section 1.3(A) notwithstanding, CONTRACTOR’S total compensation during the Term of this Agreement or any extension term shall not exceed the budgeted aggregate sum of $2,661,089.65 (hereinafter, the “Not-to-Exceed Sum”) unless such added expenditure is first approved by the CITY acting in consultation with the City Manager and the Director of Finance. In the event CONTRACTOR’S charges are projected to exceed the Not-to- Exceed Sum prior to the expiration of the Term or any single extension term, CITY may suspend CONTRACTOR’S performance pending CITY approval of any anticipated expenditures more than the Not-to-Exceed Sum or any other CITY-approved amendment to the compensation terms of this Agreement.

ATTACHMENT "A"

1.4 PAYMENT OF COMPENSATION: Following the conclusion of each calendar month, CONTRACTOR shall submit to CITY an itemized invoice indicating the services and tasks performed during the recently concluded calendar month, including services and tasks performed. If the amount of CONTRACTOR’S monthly compensation is a function of hours worked by CONTRACTOR’S personnel, the invoice shall indicate the number of hours worked in the recently concluded calendar month, the persons responsible for performing the Work, the rate of compensation at which such services and tasks were performed, the subtotal for each task and service performed and a grand total for all services performed. Within forty-five (45) calendar days of receipt of each invoice, CITY shall notify CONTRACTOR in writing of any disputed amounts included in the invoice. Within forty-five (45) calendar days of receipt of each invoice, CITY shall pay all undisputed amounts included on the invoice. CITY shall not withhold applicable taxes or other authorized deductions from payments made to CONTRACTOR.

1.5 ACCOUNTING RECORDS: CONTRACTOR shall maintain complete and accurate records concerning all matters covered under this Agreement during and for three (3) years after the expiration or termination of this Agreement. CITY shall have the right to access and examine such records, without charge. CITY shall further have the right to audit such records, to make transcripts therefrom and to inspect all program data, documents, proceedings, and activities.

The City shall own all accounting records maintained by the CONTRACTOR.

1.6 ABANDONMENT BY CONTRACTOR: In the event CONTRACTOR ceases to perform the Work agreed to under this Agreement or otherwise abandons the undertaking contemplated herein prior to the expiration of this Agreement or prior to completion of any or all tasks set forth in the Scope of Services, CONTRACTOR shall deliver to CITY immediately and without delay, all materials, records and other work product prepared or obtained by CONTRACTOR in the performance of this Agreement. Furthermore, CONTRACTOR shall only be compensated for the reasonable value of the services, tasks, and other work performed up to the time of cessation or abandonment, less a deduction for any damages, costs, or additional expenses which CITY may incur because of CONTRACTOR’S cessation or abandonment.

II. PERFORMANCE OF AGREEMENT

2.1 CITY’S REPRESENTATIVES: The CITY hereby designates the City Manager and Interim Director of Community Development (hereinafter, the “CITY Representatives”) to act as its representatives for the performance of this Agreement. The City Manager shall be the chief CITY Representative. The CITY Representatives or their designee shall act on behalf of the CITY for all purposes under this Agreement. CONTRACTOR shall not accept directions or orders from any person other than the CITY Representatives or their designee.

2.2 CONTRACTOR REPRESENTATIVE AND CONTACT INFORMATION:

CONTRACTOR hereby designates or designee to act as its representative for the performance of this Agreement (hereinafter, “CONTRACTOR Representative”). CONTRACTOR Representative shall have full authority to represent and act on behalf of the CONTRACTOR for all purposes under this Agreement. CONTRACTOR Representative or his designee shall supervise and direct the performance of the Work, using his best skill and attention, and shall be responsible for all means, methods, techniques, sequences and procedures and for the satisfactory coordination of all portions of the Work under this Agreement. Notice to the CONTRACTOR Representative shall constitute notice to CONTRACTOR.

2.3 COORDINATION OF SERVICE; CONFORMANCE WITH REQUIREMENTS: CONTRACTOR agrees to work closely with CITY staff in the performance of the Work and this Agreement and shall be available to CITY staff and the CITY Representatives at all reasonable times. All work prepared by CONTRACTOR shall be subject to inspection and approval by CITY Representatives or their designees.

2.4 STANDARD OF CARE; PERFORMANCE OF EMPLOYEES: CONTRACTOR represents, acknowledges and agrees to the following:

A. CONTRACTOR shall perform all Work skillfully, competently and to the highest standards of CONTRACTOR’S profession.

B. CONTRACTOR shall perform all Work in a manner reasonably satisfactory to the CITY.

C. CONTRACTOR shall comply with all applicable federal, state and local laws and regulations, including the conflict-of-interest provisions of Government Code section 1090 and the Political Reform Act (Government Code section 81000 et seq.); D. CONTRACTOR understands the nature and scope of the Work to be performed under this Agreement as well as all schedules of performance.

E. All of CONTRACTOR’S employees and agents possess sufficient skill, knowledge, training and experience to perform those services and tasks assigned to them by CONTRACTOR; and
F. All of CONTRACTOR’S employees and agents (including but not limited SUBCONTRACTOR) possess all licenses, permits, certificates, qualifications and approvals of whatever nature that are legally required to perform the tasks and services contemplated under this Agreement and all such licenses, permits, certificates, qualifications and approvals shall be maintained throughout the term of this Agreement and made available to CITY for copying and inspection.

The Parties acknowledge and agree that CONTRACTOR shall perform, at CONTRACTOR’S own cost and expense and without any reimbursement from CITY, any services necessary to correct any errors or omissions caused by CONTRACTOR’S failure to comply with the standard of care set forth under this Section or by any like failure on the part of CONTRACTOR’S employees, agents, and SUB-CONTRACTOR. Such effort by CONTRACTOR to correct any errors or omissions shall be commenced immediately upon their discovery by either Party and shall be completed within seven (7) calendar days from the date of discovery or such other extended period authorized by the CITY Representatives in writing and in their sole and absolute discretion. The Parties acknowledge and agree that CITY’S acceptance of any work performed by CONTRACTOR or on CONTRACTOR’S behalf shall not constitute a release of any deficiency or delay in performance. The Parties further acknowledge, understand, and agree that CITY has relied upon the foregoing representations of CONTRACTOR, including but not limited to the representation that CONTRACTOR possesses the skills, training, knowledge and experience necessary to perform the Work skillfully, competently, and to the highest standards of CONTRACTOR’S profession.

2.5 ASSIGNMENT: The skills, training, knowledge, and experience of the CONTRACTOR are material to CITY’s willingness to enter into this Agreement. Accordingly, CITY has an interest in the qualifications and capabilities of the person(s) who will perform the services and tasks to be undertaken by CONTRACTOR or on behalf of CONTRACTOR in the performance of this Agreement. In recognition of this interest, CONTRACTOR agrees that it shall not assign or transfer, either directly or indirectly or by operation of law, this Agreement or the performance of any of CONTRACTOR’S duties or obligations under this Agreement without the prior written consent of CITY. In the absence of CITY’S prior written consent, any attempted assignment or transfer shall be ineffective, null and void and shall constitute a material breach of this Agreement.

2.6 CONTROL AND PAYMENT OF SUBORDINATES; INDEPENDENT CONTRACTOR: The Work shall be performed by the CONTRACTOR or under CONTRACTOR’S strict supervision. CONTRACTOR will determine the means, methods and details of performing the Work subject to the requirements of this Agreement. CITY retains CONTRACTOR on an independent CONTRACTOR basis and not as an employee. CONTRACTOR reserves the right to perform similar or different services for other principals during the term of this Agreement, provided such work does not unduly interfere with CONTRACTOR’S competent and timely performance of the Work contemplated under this Agreement and provided the performance of such services does not result in the unauthorized disclosure of CITY’s confidential or proprietary information. Any additional personnel performing the Work under this Agreement on behalf of CONTRACTOR are not employees of CITY and shall always be under CONTRACTOR’S exclusive direction and control. CONTRACTOR shall pay all wages, salaries and other amounts due such personnel and shall assume responsibility for all benefits, payroll taxes, Social Security and Medicare payments and the like. CONTRACTOR shall be responsible for all reports and obligations respecting such additional personnel, including, but not limited to: Social Security taxes, income tax withholding, unemployment insurance, disability insurance, workers’ compensation insurance and the like.

2.7 REMOVAL OF EMPLOYEES OR AGENTS: If any of CONTRACTOR’S officers, employees, agents, or SUB-CONTRACTOR is determined by the CITY Representatives to be uncooperative, incompetent, a threat to the adequate or timely performance of the tasks assigned to CONTRACTOR, a threat to persons or property, or if any of CONTRACTOR’S officers, employees, agents, or SUBCONTRACTOR fail or refuse to perform the Work in a manner acceptable to the CITY, such officer, employee, agent, or SUB-CONTRACTOR shall be promptly removed by CONTRACTOR and shall not be reassigned to perform any of the Work.

2.8 COMPLIANCE WITH LAWS: CONTRACTOR shall keep itself informed of and in compliance with all applicable federal, state or local laws to the extent such laws control or otherwise govern the performance of the Work. CONTRACTOR’S compliance with applicable laws shall include without limitation compliance with all applicable Cal/OSHA requirements.

2.9 NON-DISCRIMINATION: In the performance of this Agreement, CONTRACTOR shall not discriminate against any employee, CONTRACTOR, or applicant for employment because of race, color, creed, religion, sex, marital status, sexual orientation, national origin, ancestry, age, physical or mental disability or medical condition.

2.10. INDEPENDENT CONTRACTOR STATUS: The Parties acknowledge, understand and agree that CONTRACTOR and all people retained or employed by CONTRACTOR are, and shall at all times remain, wholly independent CONTRACTOR and are not officials, officers, employees, departments or subdivisions of CITY. CONTRACTOR shall be solely responsible for the negligent acts and/or omissions of its employees, agents, CONTRACTOR and SUBCONTRACTOR. CONTRACTOR and all persons retained or employed by CONTRACTOR shall have no authority, express or implied, to bind CITY in any manner, nor to incur any obligation, debt, or liability of any kind on behalf of, or against, CITY, whether by CONTRACTOR or otherwise, unless such authority is expressly conferred to CONTRACTOR under this Agreement or is otherwise expressly conferred by CITY in writing.

III. INSURANCE

3.1 DUTY TO PROCURE AND MAINTAIN INSURANCE: Prior to the beginning of and throughout the duration of the Work, the CONTRACTOR will procure and maintain policies of insurance that meet the requirements and specifications set forth under this Article. CONTRACTOR shall procure and maintain the following insurance coverage, at its own expense:

A. Commercial General Liability Insurance: CONTRACTOR shall procure and maintain Commercial General Liability Insurance (“CGL Coverage”) as broad as Insurance Services Office Commercial General Liability coverage (Occurrence Form CG 0001) or its equivalent. Such CGL Coverage shall have minimum limits of no less than One Million Dollars ($1,000,000.00) per occurrence and Two Million Dollars ($2,000,000.00) in the general aggregate for bodily injury, personal injury, property damage, operations, products and completed operations, and CONTRACTOR dual liability.

B. Automobile Liability Insurance: CONTRACTOR shall procure and maintain Automobile Liability Insurance as broad as Insurance Services Office Form Number CA 0001 covering Automobile Liability, Code 1 (any auto). Such Automobile Liability Insurance shall have minimum limits of no less than Two Million Dollars ($2,000,000.00) per accident for bodily injury and property damage.

C. Workers’ Compensation Insurance / Employer’s Liability Insurance: A policy of workers’ compensation insurance in such amount as will fully comply with the laws of the State of California and which shall indemnify, insure and provide legal defense for both CONTRACTOR and CITY against any loss, claim or damage arising from any injuries or occupational diseases occurring to any worker employed by or any persons retained by CONTRACTOR in the course of carrying out the Work contemplated in this Agreement.

3.2 ADDITIONAL INSURED REQUIREMENTS: The CGL Coverage and the Automobile Liability Insurance shall contain an endorsement naming the CITY and CITY’S elected and appointed officials, officers, employees, agents and volunteers as additional insureds.

3.3 REQUIRED CARRIER RATING: All varieties of insurance required under this Agreement shall be procured from insurers admitted in the State of California and authorized to issue policies directly to California insureds. Except as otherwise provided elsewhere under this Article, all required insurance shall be procured from insurers who, according to the latest edition of Best’s Insurance Guide, have an A.M. Best’s rating of no less than A: VII. CITY may also accept policies procured by insurance carriers with a Standard & Poor’s rating of no less than BBB according to the latest published edition the Standard & Poor’s rating guide. As to Workers’ Compensation Insurance/ Employer’s Liability Insurance, the CITY Representatives are authorized to authorize lower ratings than those set forth in this Section.

3.4 PRIMACY OF CONTRACTOR’S INSURANCE: All policies of insurance provided by CONTRACTOR shall be primary to any coverage available to CITY or CITY’S elected or appointed officials, officers, employees, agents or volunteers. Any insurance or self-insurance maintained by CITY or CITY’S elected or appointed officials, officers, employees, agents or volunteers shall be more than CONTRACTOR’S insurance and shall not contribute with it.

3.5 WAIVER OF SUBROGATION: All insurance coverage provided pursuant to this Agreement shall not prohibit CONTRACTOR officers, employees, agents, CONTRACTOR or SUBCONTRACTOR from waiving the right of subrogation prior to a loss. CONTRACTOR hereby waives all rights of subrogation against CITY.

3.6 VERIFICATION OF COVERAGE: CONTRACTOR acknowledges, understands and agrees, that CITY’S ability to verify the procurement and maintenance of the insurance required under this Article is critical to safeguarding CITY’S financial well-being and, indirectly, the collective well-being of the residents of the CITY. Accordingly, CONTRACTOR warrants represents and agrees that it shall furnish CITY with original certificates of insurance and endorsements evidencing the coverage required under this Article on forms satisfactory to CITY in its sole and absolute discretion. The certificates of insurance and endorsements for each insurance policy shall be signed by a person authorized by that insurer to bind coverage on its behalf and shall be on forms provided by the CITY if requested. All certificates of insurance and endorsements shall be received and approved by CITY as a condition precedent to the CONTRACTOR’S commencement of any work or any of the Work. Upon CITY’S written request, CONTRACTOR shall also provide CITY with certified copies of all required insurance policies and endorsements.

IV. INDEMNIFICATION

4.1 The Parties agree that CITY and CITY’S elected and appointed officials, officers, employees, agents and volunteers (hereinafter, the “CITY Indemnitees”) should, to the fullest extent permitted by law, be protected from any and all loss, injury, damage, claim, lawsuit, cost, expense, attorneys’ fees, litigation costs, or any other cost arising out of or in any way related to the performance of this Agreement. Accordingly, the provisions of this indemnity provision are intended by the Parties to be interpreted and construed to provide the CITY Indemnitees with the fullest protection possible under the law. CONTRACTOR acknowledges that CITY would not enter into this Agreement in the absence of CONTRACTOR’S commitment to indemnify, defend and protect CITY as set forth herein.

4.2 To the fullest extent permitted by law, CONTRACTOR shall indemnify, hold harmless and defend the CITY Indemnitees from and against all liability, loss, damage, expense, cost (including without limitation reasonable attorneys’ fees, expert fees and all other costs and fees of litigation) of every nature arising out of or in connection with CONTRACTOR’S performance of work hereunder or its failure to comply with any of its obligations contained in this Agreement.

4.3 CITY shall have the right to offset against the amount of any compensation due CONTRACTOR under this Agreement any amount due CITY from CONTRACTOR as a result of CONTRACTOR’S failure to pay CITY promptly any indemnification arising under this Article and related to CONTRACTOR’S failure to either (i) pay taxes on amounts received pursuant to this Agreement or (ii) comply with applicable workers’ compensation laws.

4.4 The obligations of the CONTRACTOR under this Article will not be limited by the provisions of any workers’ compensation act or similar act. CONTRACTOR expressly waives its statutory immunity under such statutes or laws as to CITY and CITY’S elected and appointed officials, officers, employees, agents and volunteers.

4.5 CONTRACTOR agrees to obtain executed indemnity agreements with provisions identical to those set forth here in this Article from each CONTRACTOR or any other person or entity involved by, for, with or on behalf of CONTRACTOR in the performance of this Agreement. In the event CONTRACTOR fails to obtain such indemnity obligations from others as required herein, CONTRACTOR agrees to be fully responsible and indemnify, hold harmless and defend CITY and CITY’S elected and appointed officials, officers, employees, agents and volunteers from and against any and all claims and losses, costs or expenses for any damage due to death or injury to any person and injury to any property resulting from any alleged intentional, reckless, negligent, or otherwise wrongful acts, errors or omissions of CONTRACTOR’S, SUB-CONTRACTOR or any other person or entity involved by, for, with or on behalf of CONTRACTOR in the performance of this Agreement. Such costs and expenses shall include reasonable attorneys’ fees incurred by counsel of CITY’S choice.

4.6 CITY does not, and shall not, waive any rights that it may possess against CONTRACTOR because of the acceptance by CITY, or the deposit with CITY, of any insurance policy or certificate required pursuant to this Agreement. This hold harmless and indemnification provision shall apply regardless of whether any insurance policies are determined to be applicable to the claim, demand, damage, liability, loss, cost or expense.

4.7 This Article and all provisions contained herein (including but not limited to the duty to indemnify, defend and hold free and harmless) shall survive the termination or normal expiration of this Agreement and is in addition to any other rights or remedies which the CITY may have at law or in equity.

V. TERMINATION

5.1 TERMINATION WITHOUT CAUSE: CITY may terminate this Agreement at any time for convenience and without cause by giving CONTRACTOR a minimum of five (5) calendar day’s prior written notice of CITY’S intent to terminate this Agreement. Upon such termination for convenience, CONTRACTOR shall be compensated only for those services and tasks which have been performed by CONTRACTOR up to the effective date of the termination.

CONTRACTOR may not terminate this Agreement except for cause as provided under Section

5.2, below. If this Agreement is terminated as provided herein, CITY may require CONTRACTOR to provide all finished or unfinished Documents and Data, as defined in Section

6.1 below, and other information of any kind prepared by CONTRACTOR in connection with the performance of the Work. CONTRACTOR shall be required to provide such Documents and Data within fifteen (15) calendar days of CITY’S written request. No actual or asserted breach of this Agreement on the part of CITY pursuant to Section 5.2, below, shall operate to prohibit or otherwise restrict CITY’S ability to terminate this Agreement for convenience as provided under this Section.

5.2 EVENTS OF DEFAULT; BREACH OF AGREEMENT:

In the event either Party fails to perform any duty, obligation, service or task set forth under this Agreement (or fails to timely perform or properly perform any such duty, obligation, service or task set forth under this Agreement), an event of default (hereinafter, “Event of Default”) shall occur. For all Events of Default, the Party alleging an Event of Default shall give written notice to the defaulting Party (hereinafter referred to as a “Default Notice”) which shall specify: (i) the nature of the Event of Default; (ii) the action required to cure the Event of Default; (iii) a date by which the Event of Default shall be cured, which shall not be less than the applicable cure period set forth under Sections 5.2.B and 5.2C below or if a cure is not reasonably possible within the applicable cure period, to begin such cure and diligently prosecute such cure to completion. The Event of Default shall constitute a breach of this Agreement if the defaulting Party fails to cure the Event of Default within the applicable cure period or any extended cure period allowed under this Agreement.

A. CONTRACTOR shall cure the following Events of Defaults within the following time periods:
i. Within three (3) business days of CITY’S issuance of a Default Notice for any failure of CONTRACTOR to timely provide CITY or CITY’S employees or agents with any information and/or written reports, documentation or work product which CONTRACTOR is obligated to provide to CITY or CITY’S employees or agents under this Agreement.

Prior to the expiration of the 3-day cure period, CONTRACTOR may submit a written request for additional time to cure the Event of Default upon a showing that CONTRACTOR has commenced efforts to cure the Event of Default and that the Event of Default cannot be reasonably cured within the 3-day cure period. The foregoing notwithstanding, CITY shall be under no obligation to grant additional time for the cure of an Event of Default under this Section 5.2 B.i. that exceeds seven (7) calendar days from the end of the initial 3-day cure period; or
ii. Within fourteen (14) calendar days of CITY’S issuance of a Default Notice for any other Event of Default under this Agreement. Prior to the expiration of the 14-day cure period, CONTRACTOR may submit a written request for additional time to cure the Event of Default upon showing that CONTRACTOR has commenced efforts to cure the Event of Default and that the Event of Default cannot be reasonably cured within the 14-day cure period. The foregoing notwithstanding, CITY shall be under no obligation to grant additional time for the cure of an Event of Default under this Section 5.2B.ii that exceeds thirty (30) calendar days from the end of the initial 14-day cure period.

In addition to any other failure on the part of CONTRACTOR to perform any duty, obligation, service or task set forth under this Agreement (or the failure to timely perform or properly perform any such duty, obligation, service or task), an Event of Default on the part of CONTRACTOR shall include, but shall not be limited to the following: (i) CONTRACTOR’S refusal or failure to perform any of the services or tasks called for under the Scope of Services; (ii) CONTRACTOR’S failure to fulfill or perform its obligations under this Agreement within the specified time or if no time is specified, within a reasonable time; (iii) CONTRACTOR’S and/or its employees’ disregard or violation of any federal, state, local law, rule, procedure or regulation; (iv) the initiation of proceedings under any bankruptcy, insolvency, receivership, reorganization, or similar legislation as relates to CONTRACTOR, whether voluntary of involuntary; (v) CONTRACTOR’S refusal or failure to perform or observe any covenant, condition, obligation or provision of this Agreement; and/or (vii) CITY’S discovery that a statement representation or warranty by CONTRACTOR relating to this Agreement is false, misleading or erroneous in any material respect.

B. CITY shall cure any Event of Default asserted by CONTRACTOR within forty-five (45) calendar days of CONTRACTOR’S issuance of a Default Notice, unless the Event of Default cannot reasonably be cured within the 45-day cure period. Prior to the expiration of the 45-day cure period, CITY may submit a written request for additional time to cure the Event of Default upon a showing that CITY has commenced its efforts to cure the Event of Default and that the Event of Default cannot be reasonably cured within the 45-day cure period. The foregoing notwithstanding, an Event of Default dealing with CITY’S failure to timely pay any undisputed sums to CONTRACTOR as provided under Section 1.4, above, shall be cured by CITY within five (5) calendar days from the date of CONTRACTOR’S Default Notice to CITY.

C. CITY, in its sole and absolute discretion, may also immediately suspend CONTRACTOR’S performance under this Agreement pending CONTRACTOR’S cure of any Event of Default by giving CONTRACTOR written notice of CITY’S intent to suspend CONTRACTOR’S performance (hereinafter, a “Suspension Notice”). CITY may issue the Suspension Notice at any time upon the occurrence of an Event of Default. Upon such suspension, CONTRACTOR shall be compensated only for those services and tasks which have been rendered by CONTRACTOR to the reasonable satisfaction of CITY up to the effective date of the suspension. No actual or asserted breach of this Agreement on the part of CITY shall operate to prohibit or otherwise restrict CITY’S ability to suspend this Agreement as provided herein.

D. No waiver of any Event of Default or breach under this Agreement shall constitute a waiver of any other or subsequent Event of Default or breach. No waiver, benefit, privilege, or service voluntarily given or performed by a Party shall give the other Party any contractual rights by custom, estoppel, or otherwise.

E. The duties and obligations imposed under this Agreement and the rights and remedies available hereunder shall be in addition to and not a limitation of any duties, obligations, rights and remedies otherwise imposed or available by law. In addition to any other remedies available to CITY at law or under this Agreement in the event of any breach of this Agreement, CITY, in its sole and absolute discretion, may also pursue any one or more of the following remedies:
i. Upon written notice to CONTRACTOR, CITY may immediately terminate this Agreement in whole or in part;
ii. Upon written notice to CONTRACTOR, CITY may extend the time of performance;
iii. CITY may proceed by appropriate court action to enforce the terms of the Agreement to recover damages for CONTRACTOR’S breach of the Agreement or to terminate the Agreement; or
iv. CITY may exercise any other available and lawful right or remedy.

CONTRACTOR shall be liable for all legal fees plus other costs and expenses that CITY incurs upon a breach of this Agreement or in the CITY’S exercise of its remedies under this Agreement.

F. In the event CITY is in breach of this Agreement, CONTRACTOR’S sole remedy shall be the suspension or termination of this Agreement and/or the recovery of any unpaid sums lawfully owed to CONTRACTOR under this Agreement for completed services and tasks.

5.3 SCOPE OF WAIVER: No waiver of any default or breach under this Agreement shall constitute a waiver of any other default or breach, whether of the same or other covenant, warranty, agreement, term, condition, duty or requirement contained in this Agreement. No waiver, benefit, privilege, or service voluntarily given or performed by a Party shall give the other Party any contractual rights by custom, estoppel, or otherwise.

5.4 SURVIVING ARTICLES, SECTIONS, AND PROVISIONS: The termination of this Agreement pursuant to any provision of this Article or by normal expiration of its term or any extension thereto shall not operate to terminate any Article, Section or provision contained herein which provides that it shall survive the termination or normal expiration of this Agreement.

VI. MISCELLANEOUS PROVISIONS

6.1 DOCUMENTS & DATA; LICENSING OF INTELLECTUAL PROPERTY: All Documents and Data shall be and remain the property of CITY without restriction or limitation upon their use or dissemination by CITY. For purposes of this Agreement, the term “Documents and Data” means and includes all reports, analyses, correspondence, plans, drawings, designs, renderings, specifications, notes, summaries, strategies, charts, schedules, spreadsheets, calculations, lists, data compilations, documents or other materials developed and/or assembled by or on behalf of CONTRACTOR in the performance of this Agreement and fixed in any tangible medium of expression, including but not limited to Documents and Data stored digitally, magnetically and/or electronically. This Agreement creates, at no cost to CITY, a perpetual license for CITY to copy, use, reuse, disseminate, and/or retain any and all copyrights, designs, and other intellectual property embodied in all Documents and Data. CONTRACTOR shall require all SUB-CONTRACTORS working on behalf of CONTRACTOR in the performance of this Agreement to agree in writing that CITY shall be granted the same right to copy, use, reuse, disseminate, and retain Documents and Data prepared or assembled by any CONTRACTOR as applies to Documents and Data prepared by CONTRACTOR in the performance of this Agreement.

6.2 CONFIDENTIALITY: All data, documents, discussion, or other information developed or received by CONTRACTOR or provided for the performance of this Agreement are deemed confidential and shall not be disclosed by CONTRACTOR without prior written consent by CITY. CITY shall grant such consent if the disclosure is legally required. Upon request, all CITY data shall be returned to CITY upon the termination or expiration of this Agreement.

CONTRACTOR shall not use CITY’S name or insignia, photographs, or any publicity pertaining to the Work in any magazine, trade paper, newspaper, television or radio production or other similar medium without the prior written consent of CITY.

6.3 FALSE CLAIMS ACT: CONTRACTOR warrants and represents that neither CONTRACTOR nor any person who is an officer of, in a managing position with, or has an ownership interest in CONTRACTOR has been determined by a court or tribunal of competent jurisdiction to have violated the False Claims Act, 31 U.S.C., section 3789 et seq. and the California False Claims Act, Government Code section 12650 et seq.

6.4 NOTICES: All notices permitted or required under this Agreement shall be given to the respective Parties at the following addresses, or at such other address as the respective Parties may provide in writing for this purpose:

CONTRACTOR: CITY:

Bedrock Group, Inc City of Huntington Park
2222 Foothill Blvd. Suite E531 6550 Miles Avenue
La Cañada, CA 91011 Huntington Park, CA 90255
Attn. Andre Haghrerdian, President Attn: Ricardo Reyes, City Manager Phone: (818) 378-8865 Phone: (323) 582-6161
Such notices shall be deemed effective when personally delivered or successfully transmitted by facsimile as evidenced by a fax confirmation slip or when mailed, forty-eight (48) hours after deposit with the United States Postal Service, first-class postage prepaid and addressed to the Party at its applicable address.

6.5 COOPERATION; FURTHER ACTS: The Parties shall fully cooperate with one another and shall take any additional acts or sign any additional documents as is reasonably necessary, appropriate, or convenient to achieve the purposes of this Agreement.

6.6 SUBCONTRACTING: CONTRACTOR shall not SUB-CONTRACTOR any portion of the Work required by this Agreement, except as expressly stated herein, without the prior written approval of CITY. SUB-CONTRACTORS (including without limitation SUB-CONTRACTORS with SubCONTRACTOR’S), if any, shall contain a provision making them subject to all provisions stipulated in this Agreement, including provisions relating to insurance requirements and indemnification.

6.7 CITY’S RIGHT TO EMPLOY OTHER CONTRACTOR: CITY reserves the right to employ other CONTRACTOR in connection with the various projects worked upon by CONTRACTOR.

6.8 PROHIBITED INTERESTS: CONTRACTOR warrants, represents and maintains that it has not employed nor retained any company or person, other than a bona fide employee working solely for CONTRACTOR, to solicit or secure this Agreement. Further, CONTRACTOR warrants and represents that it has not paid, nor has it agreed to pay any company or person, other than a bona fide employee working solely for CONTRACTOR, any fee, commission, percentage, brokerage fee, gift, or other consideration contingent upon or resulting from the award or making of this Agreement. For breach or violation of this warranty, CITY shall have the right to rescind this Agreement without liability. For the term of this Agreement, no member, officer or employee of CITY, during the term of his or her service with CITY, shall have any direct interest in this Agreement, or obtain any present or anticipated material benefit arising therefrom.

6.9 TIME IS OF THE ESSENCE: Time is of the essence for each provision of this Agreement.

6.10 GOVERNING LAW AND VENUE: This Agreement shall be interpreted and governed according to the laws of the State of California. In the event of litigation between the Parties, the venue, without exception, shall be in the Los Angeles County Superior Court of the State of California.

If, and only if, applicable law requires that all or part of any such litigation be tried exclusively in federal court, the venue, without exception, shall be in the Central District of California located in the City of Los Angeles, California.

6.11 ATTORNEYS’ FEES: If either Party commences an action against the other Party, either legal, administrative or otherwise, arising out of or in connection with this Agreement, the prevailing Party in such litigation shall be entitled to have and recover from the Party losing reasonable attorneys’ fees and all other costs of such action.

6.12 SUCCESSORS AND ASSIGNS: This Agreement shall be binding on the successors and assigns of the Parties.

6.13 NO THIRD-PARTY BENEFIT: There are no intended third-party beneficiaries of any right or obligation assumed by the Parties. All rights and benefits under this Agreement inure exclusively to the Parties.

6.14 CONSTRUCTION OF AGREEMENT: This Agreement shall not be construed in favor of, or against, either Party but shall be construed as if the Parties prepared this Agreement together through a process of negotiation and with the advice of their respective attorneys.

6.15 SEVERABILITY: If any portion of this Agreement is declared invalid, illegal, or otherwise unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

6.16 AMENDMENT; MODIFICATION: No amendment, modification, or supplement of this Agreement shall be valid or binding unless executed in writing and signed by both Parties, subject to CITY approval. The requirement for written amendments, modifications or supplements cannot be waived and any attempted waiver shall be void and invalid.

6.17 CAPTIONS: The captions of the various articles, sections, and paragraphs are for convenience and ease of reference only, and do not define, limit, augment, or describe the scope, content, or intent of this Agreement.

6.18 INCONSISTENCIES OR CONFLICTS: In the event of any conflict or inconsistency between the provisions of this Agreement and any of the exhibits attached hereto, the provisions of this Agreement shall control.

6.19 ENTIRE AGREEMENT: This Agreement including all attached exhibits is the entire, complete, final and exclusive expression of the Parties with respect to the matters addressed herein and supersedes all other agreements or understandings, whether oral or written or entered into between CITY and CONTRACTOR prior to the execution of this Agreement. No statements, representations or other agreements, whether oral or written, made by any Party which are not embodied herein shall be valid or binding. No amendment, modification or supplement to this Agreement shall be valid and binding unless in writing and duly executed by the Parties pursuant to Section 6.15, above.

6.20 COUNTERPARTS: This Agreement shall be executed in three (3) original counterparts each of which shall be of equal force and effect. No handwritten or typewritten amendment, modification or supplement to any one counterpart(s) shall be valid or binding unless made to all three counterparts in conformity with Section 6.16, above. One fully executed original counterpart shall be delivered to CONTRACTOR and the remaining two original counterparts shall be retained by CITY.

IN WITNESS WHEREOF, the Parties hereto have caused this Agreement to be executed the day and year first appearing in this Agreement, above.

CITY OF HUNTINGTON PARK: BEDROCK GROUP, INC:

By: Ricardo Reyes By: Andre Haghrerdian,
City Manager President
Date: Date:

APPROVED AS TO FORM:

By: City Attorney
Dat

ATTACHMENT "B"

ITEM 6

CITY OF HUNTINGTON PARK
Communications and Community Relations Department
City Council Agenda Report
August 4, 2025
Honorable Mayor and Members of the City Council
City of Huntington Park
6550 Miles Avenue
Huntington Park, CA 90255
Honorable Mayor and Members of the City Council:

CONSIDERATION OF A PROFESSIONAL SERVICES AGREEMENT FOR

NEIGHBORHOOD CANVASSING SERVICES FOR BROADBAND NEEDS

ASSESSMENT
IT IS RECOMMENDED THAT CITY COUNCIL:

1. Award a Professional Services Agreement (PSA) to The Principia Group, LLC, in an amount not-to-exceed $109,250.00, for neighborhood canvassing services to support the Broadband Needs Assessment component of the City’s Broadband Project, to be funded through the CPUC Federal Funding Award; and

2. Authorize the City Manager to execute the Professional Services Agreement.

PURPOSE/JUSTIFICATION OF RECOMMENDED ACTION
In 2021, the State of California established the Federal Funding Account (FFA) under the California Advanced Services Fund (CASF) to address the digital divide in underserved communities. Funded through the American Rescue Plan Act (ARPA), the FFA is administered by the California Public Utilities Commission (CPUC) to support the deployment of broadband infrastructure across the state.

On November 7, 2024, the CPUC awarded the City of Huntington Park a grant of $25,358,952 to construct middle- and last-mile broadband infrastructure. This investment represents a significant step forward in expanding equitable internet access for all residents, positioning the City as a regional leader in digital inclusion.

To ensure robust public participation and responsiveness to community needs, the City Council authorized an agreement on April 7, 2025, for the development and management of construction bidding documents associated with the broadband infrastructure project.

As part of the City’s comprehensive project delivery strategy, staff subsequently issued a

CONSIDERATION OF A PROFESSIONAL SERVICES AGREEMENT FOR

NEIGHBORHOOD CANVASSING SERVICES FOR BROADBAND NEEDS

ASSESSMENT
August 4, 2025

Page 2 of 3 ends

Request for Proposals (RFP) to procure Neighborhood Canvassing Services that would support a Broadband Needs Assessment and help guide implementation based on direct community input.

The initial RFP was posted on PlanetBids on April 15, 2025, notifying 266 vendors, with 19 firms downloading the solicitation. By May 8, 2025, the City Clerk received two proposals. On review, the City Council rejected both submissions and directed staff to readvertise the RFP with clarifications to ensure alignment with project goals and requirements.

A revised RFP was published on June 4, 2025, notifying 250 vendors and resulting in seven downloads by prospective firms. Following a 24-hour extension, the City Clerk’s Office received five proposals by the extended deadline of June 19, 2025.

The following is the ranking of proposals, commencing from the most responsive bid:

Proposals Total Proposal Amount
The Principia Group, LLC. $109,250
Southeast Community Development Corporation $ 102,707/ $ 110,957 Alliance for a Better Community $125,000
Global Urban Strategies, Inc. $153,000
McCormick-Busse Inc. $123,539.91
Of the five complete proposals submitted, staff determined that the proposal from The Principia Group, LLC, was the most responsive. The firm demonstrated relevant, community-centered experience in the Company Qualifications section, aligning well with the goals of the Broadband Project. Staff conducted the evaluation process to ensure the selected proposal was both responsive and responsible and met all requirements outlined in the RFP.

Staff conducted the evaluation process to ensure the selected proposal was responsive and responsible and met all requirements outlined in the RFP. Based on this evaluation, staff recommends awarding the Neighborhood Canvassing Services contract to The Principia Group, LLC.

CONSIDERATION OF A PROFESSIONAL SERVICES AGREEMENT FOR

NEIGHBORHOOD CANVASSING SERVICES FOR BROADBAND NEEDS

ASSESSMENT
August 4, 2025

Page 3 of 3 ends

FISCAL IMPACT/FINANCING
The proposed contract with The Principia Group, LLC is for an amount not-to-exceed $109,250.00 and will be fully funded through the California Public Utilities Commission (CPUC) Federal Funding Account grant awarded to the City. All costs associated with this agreement are considered eligible and reimbursable under the terms of the CPUC grant.

As such, no additional General Fund appropriation is required at this time.

CONCLUSION
Upon Council approval, staff will proceed with the recommended actions.

Respectfully submitted,

RICARDO REYES
City Manager

SERGIO INFANZON
Communications and Community Relations Director

ATTACHMENT(S)
A. Draft Professional Services Agreement
B. The Principia Group, LLC Proposal
C. Southeast Community Development Corporation Proposal D. Alliance for a Better Community Proposal
E. Global Urban Strategies, Inc Proposal
F. McCormick-Busse Inc Proposal

PROFESSIONAL SERVICES AGREEMENT
THIS PROFESSIONAL SERVICES AGREEMENT (“Agreement”) is made and entered into this 21st day of July, 2025 (hereinafter, the “Effective Date”), by and between the CITY OF HUNTINGTON PARK, a municipal corporation (“CITY”) and The Principia Group, LLC. Hereinafter, (“CONTRACTOR”). For the purposes of this Agreement CITY and CONTRACTOR may be referred to collectively by the capitalized term “Parties.” The capitalized term “Party” may refer to CITY or CONTRACTOR interchangeably.

NOW, THEREFORE, for and in consideration of the mutual covenants and conditions herein contained, CITY and CONTRACTOR agree as follows:

I. ENGAGEMENT TERMS

1.1 SCOPE OF SERVICES: Subject to the terms and conditions set forth in this Agreement and all exhibits attached and incorporated hereto, CONTRACTOR agrees to perform the services and tasks set forth in Exhibit “A” (hereinafter referred to as the “Scope of Services”).

CONTRACTOR further agrees to furnish to CITY all labor, tools, supplies, equipment, services, tasks and incidental and customary work necessary to competently perform and timely complete the services and tasks set forth in the Scope of Services. For the purposes of this Agreement the aforementioned services and tasks set forth in the Scope of Services shall hereinafter be referred to generally by the capitalized term “Work.”

1.2 TERM: This Agreement shall commence on August 1, 2025, to October 31, 2025. It is the CONTRACTOR’S responsibility to request an extension at least (60) days in advance of the expiration of term of the Agreement. Nothing in this Section shall operate to prohibit or otherwise restrict the CITY’s ability to terminate this Agreement at any time for convenience or for cause.

1.3 COMPENSATION:

A. CONTRACTOR shall perform the various services and tasks set forth in the Scope of Services Exhibit “A”.

B. Section 1.3(A) notwithstanding, CONTRACTOR’S total compensation during the Term of this Agreement or any extension term shall not exceed the budgeted aggregate sum of $109,250 (hereinafter, the “Not-to-Exceed Sum”), unless such added expenditure is first approved by the CITY acting in consultation with the City Manager and the Director of Finance. In the event CONTRACTOR’S charges are projected to exceed the Not-toExceed Sum prior to the expiration of the Term or any single extension term, CITY may suspend CONTRACTOR’S performance pending CITY approval of any anticipated expenditures in excess of the Not-to-Exceed Sum or any other CITY-approved amendment to the compensation terms of this Agreement.

1.4 PAYMENT OF COMPENSATION: Following the conclusion of each calendar month, CONTRACTOR shall submit to CITY an itemized invoice indicating the services and tasks performed during the recently concluded calendar month, including services and tasks ATTACHMENT “A”
performed. If the amount of CONTRACTOR’S monthly compensation is a function of hours worked by CONTRACTOR’S personnel, the invoice shall indicate the number of hours worked in the recently concluded calendar month, the persons responsible for performing the Work, the rate of compensation at which such services and tasks were performed, the subtotal for each task and service performed and a grand total for all services performed. Within thirty (30) calendar days of receipt of each invoice, CITY shall notify CONTRACTOR in writing of any disputed amounts included in the invoice. Within forty-five (45) calendar day of receipt of each invoice, CITY shall pay all undisputed amounts included on the invoice. CITY shall not withhold applicable taxes or other authorized deductions from payments made to CONTRACTOR.

1.5 ACCOUNTING RECORDS: CONTRACTOR shall maintain complete and accurate records with respect to all matters covered under this Agreement during and for a period of three (3) years after the expiration or termination of this Agreement. CITY shall have the right to access and examine such records, without charge. CITY shall further have the right to audit such records, to make transcripts therefrom and to inspect all program data, documents, proceedings, and activities. The City shall own all accounting records maintained by the CONTRACTOR.

1.6 ABANDONMENT BY CONTRACTOR: In the event CONTRACTOR ceases to perform the Work agreed to under this Agreement or otherwise abandons the undertaking contemplated herein prior to the expiration of this Agreement or prior to completion of any or all tasks set forth in the Scope of Services, CONTRACTOR shall deliver to CITY immediately and without delay, all materials, records and other work product prepared or obtained by CONTRACTOR in the performance of this Agreement. Furthermore, CONTRACTOR shall only be compensated for the reasonable value of the services, tasks and other work performed up to the time of cessation or abandonment, less a deduction for any damages, costs or additional expenses which CITY may incur as a result of CONTRACTOR’S cessation or abandonment.

II. PERFORMANCE OF AGREEMENT

2.1 CITY’S REPRESENTATIVES: The CITY hereby designates the City Manager and Interim Director of Community Development (hereinafter, the “CITY Representatives”) to act as its representatives for the performance of this Agreement. The City Manager shall be the chief CITY Representative. The CITY Representatives or their designee shall act on behalf of the CITY for all purposes under this Agreement. CONTRACTOR shall not accept directions or orders from any person other than the CITY Representatives or their designee.

2.2 CONTRACTOR REPRESENTATIVE AND CONTACT INFORMATION:

CONTRACTOR hereby designates or designee to act as its representative for the performance of this Agreement (hereinafter, “CONTRACTOR Representative”). CONTRACTOR Representative shall have full authority to represent and act on behalf of the CONTRACTOR for all purposes under this Agreement. CONTRACTOR Representative or his designee shall supervise and direct the performance of the Work, using his best skill and attention, and shall be responsible for all means, methods, techniques, sequences and procedures and for the satisfactory coordination of all portions of the Work under this Agreement. Notice to the CONTRACTOR Representative shall constitute notice to CONTRACTOR.

2.3 COORDINATION OF SERVICE; CONFORMANCE WITH REQUIREMENTS: CONTRACTOR agrees to work closely with CITY staff in the performance of the Work and this Agreement and shall be available to CITY staff and the CITY Representatives at all reasonable times. All work prepared by CONTRACTOR shall be subject to inspection and approval by CITY Representatives or their designees.

2.4 STANDARD OF CARE; PERFORMANCE OF EMPLOYEES: CONTRACTOR represents, acknowledges and agrees to the following:

A. CONTRACTOR shall perform all Work skillfully, competently and to the highest standards of CONTRACTOR’S profession;
B. CONTRACTOR shall perform all Work in a manner reasonably satisfactory to the CITY; C. CONTRACTOR shall comply with all applicable federal, state and local laws and regulations, including the conflict of interest provisions of Government Code section 1090 and the Political Reform Act (Government Code section 81000 et seq.); D. CONTRACTOR understands the nature and scope of the Work to be performed under this Agreement as well as any and all schedules of performance; E. All of CONTRACTOR’S employees and agents possess sufficient skill, knowledge, training and experience to perform those services and tasks assigned to them by CONTRACTOR; and
F. All of CONTRACTOR’S employees and agents (including but not limited SUBCONTRACTOR) possess all licenses, permits, certificates, qualifications and approvals of whatever nature that are legally required to perform the tasks and services contemplated under this Agreement and all such licenses, permits, certificates, qualifications and approvals shall be maintained throughout the term of this Agreement and made available to CITY for copying and inspection.

The Parties acknowledge and agree that CONTRACTOR shall perform, at CONTRACTOR’S own cost and expense and without any reimbursement from CITY, any services necessary to correct any errors or omissions caused by CONTRACTOR’S failure to comply with the standard of care set forth under this Section or by any like failure on the part of CONTRACTOR’S employees, agents, and SUB-CONTRACTOR. Such effort by CONTRACTOR to correct any errors or omissions shall be commenced immediately upon their discovery by either Party and shall be completed within seven (7) calendar days from the date of discovery or such other extended period of time authorized by the CITY Representatives in writing and in their sole and absolute discretion. The Parties acknowledge and agree that CITY’S acceptance of any work performed by CONTRACTOR or on CONTRACTOR’S behalf shall not constitute a release of any deficiency or delay in performance. The Parties further acknowledge, understand and agree that CITY has relied upon the foregoing representations of CONTRACTOR, including but not limited to the representation that CONTRACTOR possesses the skills, training, knowledge and experience necessary to perform the Work skillfully, competently and to the highest standards of CONTRACTOR’S profession.

2.5 ASSIGNMENT: The skills, training, knowledge and experience of CONTRACTOR are material to CITY’s willingness to enter into this Agreement. Accordingly, CITY has an interest in the qualifications and capabilities of the person(s) who will perform the services and tasks to be undertaken by CONTRACTOR or on behalf of CONTRACTOR in the performance of this Agreement. In recognition of this interest, CONTRACTOR agrees that it shall not assign or transfer, either directly or indirectly or by operation of law, this Agreement or the performance of any of CONTRACTOR’S duties or obligations under this Agreement without the prior written consent of CITY. In the absence of CITY’S prior written consent, any attempted assignment or transfer shall be ineffective, null and void and shall constitute a material breach of this Agreement.

2.6 CONTROL AND PAYMENT OF SUBORDINATES; INDEPENDENT CONTRACTOR: The Work shall be performed by CONTRACTOR or under CONTRACTOR’S strict supervision.

CONTRACTOR will determine the means, methods and details of performing the Work subject to the requirements of this Agreement. CITY retains CONTRACTOR on an independent CONTRACTOR basis and not as an employee. CONTRACTOR reserves the right to perform similar or different services for other principals during the term of this Agreement, provided such work does not unduly interfere with CONTRACTOR’S competent and timely performance of the Work contemplated under this Agreement and provided the performance of such services does not result in the unauthorized disclosure of CITY’s confidential or proprietary information. Any additional personnel performing the Work under this Agreement on behalf of CONTRACTOR are not employees of CITY and shall at all times be under CONTRACTOR’S exclusive direction and control.

CONTRACTOR shall pay all wages, salaries and other amounts due such personnel and shall assume responsibility for all benefits, payroll taxes, Social Security and Medicare payments and the like. CONTRACTOR shall be responsible for all reports and obligations respecting such additional personnel, including, but not limited to: Social Security taxes, income tax withholding, unemployment insurance, disability insurance, workers’ compensation insurance and the like.

2.7 REMOVAL OF EMPLOYEES OR AGENTS: If any of CONTRACTOR’S officers, employees, agents, or SUB-CONTRACTOR is determined by the CITY Representatives to be uncooperative, incompetent, a threat to the adequate or timely performance of the tasks assigned to CONTRACTOR, a threat to persons or property, or if any of CONTRACTOR’S officers, employees, agents, or SUBCONTRACTOR fail or refuse to perform the Work in a manner acceptable to the CITY, such officer, employee, agent, or SUB-CONTRACTOR shall be promptly removed by CONTRACTOR and shall not be reassigned to perform any of the Work.

2.8 COMPLIANCE WITH LAWS: CONTRACTOR shall keep itself informed of and in compliance with all applicable federal, state or local laws to the extent such laws control or otherwise govern the performance of the Work. CONTRACTOR’S compliance with applicable laws shall include without limitation compliance with all applicable Cal/OSHA requirements.

2.9 NON-DISCRIMINATION: In the performance of this Agreement, CONTRACTOR shall not discriminate against any employee, CONTRACTOR, or applicant for employment because of race, color, creed, religion, sex, marital status, sexual orientation, national origin, ancestry, age, physical or mental disability or medical condition.

2.10. INDEPENDENT CONTRACTOR STATUS: The Parties acknowledge, understand and agree that CONTRACTOR and all persons retained or employed by CONTRACTOR are, and shall at all times remain, wholly independent CONTRACTOR and are not officials, officers, employees, departments or subdivisions of CITY. CONTRACTOR shall be solely responsible for the negligent acts and/or omissions of its employees, agents, CONTRACTOR and SUBCONTRACTOR. CONTRACTOR and all persons retained or employed by CONTRACTOR shall have no authority, express or implied, to bind CITY in any manner, nor to incur any obligation, debt or liability of any kind on behalf of, or against, CITY, whether by CONTRACTOR or otherwise, unless such authority is expressly conferred to CONTRACTOR under this Agreement or is otherwise expressly conferred by CITY in writing.

III. INSURANCE

3.1 DUTY TO PROCURE AND MAINTAIN INSURANCE: Prior to the beginning of and throughout the duration of the Work, CONTRACTOR will procure and maintain policies of insurance that meet the requirements and specifications set forth under this Article. CONTRACTOR shall procure and maintain the following insurance coverage, at its own expense:

A. Commercial General Liability Insurance: CONTRACTOR shall procure and maintain Commercial General Liability Insurance (“CGL Coverage”) as broad as Insurance Services Office Commercial General Liability coverage (Occurrence Form CG 0001) or its equivalent. Such CGL Coverage shall have minimum limits of no less than One Million Dollars ($1,000,000.00) per occurrence and Two Million Dollars ($2,000,000.00) in the general aggregate for bodily injury, personal injury, property damage, operations, products and completed operations, and CONTRACTOR dual liability.

B. Automobile Liability Insurance: CONTRACTOR shall procure and maintain Automobile Liability Insurance as broad as Insurance Services Office Form Number CA 0001 covering Automobile Liability, Code 1 (any auto). Such Automobile Liability Insurance shall have minimum limits of no less than Two Million Dollars ($2,000,000.00) per accident for bodily injury and property damage.

C. Workers’ Compensation Insurance / Employer’s Liability Insurance: A policy of workers’ compensation insurance in such amount as will fully comply with the laws of the State of California and which shall indemnify, insure and provide legal defense for both CONTRACTOR and CITY against any loss, claim or damage arising from any injuries or occupational diseases occurring to any worker employed by or any persons retained by CONTRACTOR in the course of carrying out the Work contemplated in this Agreement.

3.2 ADDITIONAL INSURED REQUIREMENTS: The CGL Coverage and the Automobile Liability Insurance shall contain an endorsement naming the CITY and CITY’S elected and appointed officials, officers, employees, agents and volunteers as additional insureds.

3.3 REQUIRED CARRIER RATING: All varieties of insurance required under this Agreement shall be procured from insurers admitted in the State of California and authorized to issue policies directly to California insureds. Except as otherwise provided elsewhere under this Article, all required insurance shall be procured from insurers who, according to the latest edition of the Best’s Insurance Guide, have an A.M. Best’s rating of no less than A: VII. CITY may also accept policies procured by insurance carriers with a Standard & Poor’s rating of no less than BBB according to the latest published edition the Standard & Poor’s rating guide. As to Workers’ Compensation Insurance/ Employer’s Liability Insurance, the CITY Representatives are authorized to authorize lower ratings than those set forth in this Section.

3.4 PRIMACY OF CONTRACTOR’S INSURANCE: All policies of insurance provided by CONTRACTOR shall be primary to any coverage available to CITY or CITY’S elected or appointed officials, officers, employees, agents or volunteers. Any insurance or self-insurance maintained by CITY or CITY’S elected or appointed officials, officers, employees, agents or volunteers shall be in excess of CONTRACTOR’S insurance and shall not contribute with it.

3.5 WAIVER OF SUBROGATION: All insurance coverage provided pursuant to this Agreement shall not prohibit CONTRACTOR officers, employees, agents, CONTRACTOR or SUBCONTRACTOR from waiving the right of subrogation prior to a loss. CONTRACTOR hereby waives all rights of subrogation against CITY.

3.6 VERIFICATION OF COVERAGE: CONTRACTOR acknowledges, understands and agrees, that CITY’S ability to verify the procurement and maintenance of the insurance required under this Article is critical to safeguarding CITY’S financial well-being and, indirectly, the collective well-being of the residents of the CITY. Accordingly, CONTRACTOR warrants, represents and agrees that it shall furnish CITY with original certificates of insurance and endorsements evidencing the coverage required under this Article on forms satisfactory to CITY in its sole and absolute discretion. The certificates of insurance and endorsements for each insurance policy shall be signed by a person authorized by that insurer to bind coverage on its behalf and shall be on forms provided by the CITY if requested. All certificates of insurance and endorsements shall be received and approved by CITY as a condition precedent to CONTRACTOR’S commencement of any work or any of the Work. Upon CITY’S written request, CONTRACTOR shall also provide CITY with certified copies of all required insurance policies and endorsements.

IV. INDEMNIFICATION

4.1 The Parties agree that CITY and CITY’S elected and appointed officials, officers, employees, agents and volunteers (hereinafter, the “CITY Indemnitees”) should, to the fullest extent permitted by law, be protected from any and all loss, injury, damage, claim, lawsuit, cost, expense, attorneys’ fees, litigation costs, or any other cost arising out of or in any way related to the performance of this Agreement. Accordingly, the provisions of this indemnity provision are intended by the Parties to be interpreted and construed to provide the CITY Indemnitees with the fullest protection possible under the law. CONTRACTOR acknowledges that CITY would not enter into this Agreement in the absence of CONTRACTOR’S commitment to indemnify, defend and protect CITY as set forth herein.

4.2 To the fullest extent permitted by law, CONTRACTOR shall indemnify, hold harmless and defend the CITY Indemnitees from and against all liability, loss, damage, expense, cost (including without limitation reasonable attorneys’ fees, expert fees and all other costs and fees of litigation) of every nature arising out of or in connection with CONTRACTOR’S performance of work hereunder or its failure to comply with any of its obligations contained in this Agreement.

4.3 CITY shall have the right to offset against the amount of any compensation due CONTRACTOR under this Agreement any amount due CITY from CONTRACTOR as a result of CONTRACTOR’S failure to pay CITY promptly any indemnification arising under this Article and related to CONTRACTOR’S failure to either (i) pay taxes on amounts received pursuant to this Agreement or (ii) comply with applicable workers’ compensation laws.

4.4 The obligations of CONTRACTOR under this Article will not be limited by the provisions of any workers’ compensation act or similar act. CONTRACTOR expressly waives its statutory immunity under such statutes or laws as to CITY and CITY’S elected and appointed officials, officers, employees, agents and volunteers.

4.5 CONTRACTOR agrees to obtain executed indemnity agreements with provisions identical to those set forth here in this Article from each and every CONTRACTOR or any other person or entity involved by, for, with or on behalf of CONTRACTOR in the performance of this Agreement. In the event CONTRACTOR fails to obtain such indemnity obligations from others as required herein, CONTRACTOR agrees to be fully responsible and indemnify, hold harmless and defend CITY and CITY’S elected and appointed officials, officers, employees, agents and volunteers from and against any and all claims and losses, costs or expenses for any damage due to death or injury to any person and injury to any property resulting from any alleged intentional, reckless, negligent, or otherwise wrongful acts, errors or omissions of CONTRACTOR’S, SUB-CONTRACTOR or any other person or entity involved by, for, with or on behalf of CONTRACTOR in the performance of this Agreement. Such costs and expenses shall include reasonable attorneys’ fees incurred by counsel of CITY’S choice.

4.6 CITY does not, and shall not, waive any rights that it may possess against CONTRACTOR because of the acceptance by CITY, or the deposit with CITY, of any insurance policy or certificate required pursuant to this Agreement. This hold harmless and indemnification provision shall apply regardless of whether or not any insurance policies are determined to be applicable to the claim, demand, damage, liability, loss, cost or expense.

4.7 This Article and all provisions contained herein (including but not limited to the duty to indemnify, defend and hold free and harmless) shall survive the termination or normal expiration of this Agreement and is in addition to any other rights or remedies which the CITY may have at law or in equity.

V. TERMINATION

5.1 TERMINATION WITHOUT CAUSE: CITY may terminate this Agreement at any time for convenience and without cause by giving CONTRACTOR a minimum of five (5) calendar day’s prior written notice of CITY’S intent to terminate this Agreement. Upon such termination for convenience, CONTRACTOR shall be compensated only for those services and tasks which have been performed by CONTRACTOR up to the effective date of the termination.

CONTRACTOR may not terminate this Agreement except for cause as provided under Section

5.2, below. If this Agreement is terminated as provided herein, CITY may require CONTRACTOR to provide all finished or unfinished Documents and Data, as defined in Section

6.1 below, and other information of any kind prepared by CONTRACTOR in connection with the performance of the Work. CONTRACTOR shall be required to provide such Documents and Data within fifteen (15) calendar days of CITY’S written request. No actual or asserted breach of this Agreement on the part of CITY pursuant to Section 5.2, below, shall operate to prohibit or otherwise restrict CITY’S ability to terminate this Agreement for convenience as provided under this Section.

5.2 EVENTS OF DEFAULT; BREACH OF AGREEMENT:

A. In the event either Party fails to perform any duty, obligation, service or task set forth under this Agreement (or fails to timely perform or properly perform any such duty, obligation, service or task set forth under this Agreement), an event of default (hereinafter, “Event of Default”) shall occur. For all Events of Default, the Party alleging an Event of Default shall give written notice to the defaulting Party (hereinafter referred to as a “Default Notice”) which shall specify: (i) the nature of the Event of Default; (ii) the action required to cure the Event of Default; (iii) a date by which the Event of Default shall be cured, which shall not be less than the applicable cure period set forth under Sections 5.2.B and 5.2C below or if a cure is not reasonably possible within the applicable cure period, to begin such cure and diligently prosecute such cure to completion. The Event of Default shall constitute a breach of this Agreement if the defaulting Party fails to cure the Event of Default within the applicable cure period or any extended cure period allowed under this Agreement.

B. CONTRACTOR shall cure the following Events of Defaults within the following time periods:
i. Within three (3) business days of CITY’S issuance of a Default Notice for any failure of CONTRACTOR to timely provide CITY or CITY’S employees or agents with any information and/or written reports, documentation or work product which CONTRACTOR is obligated to provide to CITY or CITY’S employees or agents under this Agreement.

Prior to the expiration of the 3-day cure period, CONTRACTOR may submit a written request for additional time to cure the Event of Default upon a showing that CONTRACTOR has commenced efforts to cure the Event of Default and that the Event of Default cannot be reasonably cured within the 3-day cure period. The foregoing notwithstanding, CITY shall be under no obligation to grant additional time for the cure of an Event of Default under this Section 5.2 B.i. that exceeds seven (7) calendar days from the end of the initial 3-day cure period; or
ii. Within fourteen (14) calendar days of CITY’S issuance of a Default Notice for any other Event of Default under this Agreement. Prior to the expiration of the 14-day cure period, CONTRACTOR may submit a written request for additional time to cure the Event of Default upon a showing that CONTRACTOR has commenced efforts to cure the Event of Default and that the Event of Default cannot be reasonably cured within the 14-day cure period. The foregoing notwithstanding, CITY shall be under no obligation to grant additional time for the cure of an Event of Default under this Section 5.2B.ii that exceeds thirty (30) calendar days from the end of the initial 14-day cure period.

In addition to any other failure on the part of CONTRACTOR to perform any duty, obligation, service or task set forth under this Agreement (or the failure to timely perform or properly perform any such duty, obligation, service or task), an Event of Default on the part of CONTRACTOR shall include, but shall not be limited to the following: (i) CONTRACTOR’S refusal or failure to perform any of the services or tasks called for under the Scope of Services; (ii) CONTRACTOR’S failure to fulfill or perform its obligations under this Agreement within the specified time or if no time is specified, within a reasonable time; (iii) CONTRACTOR’S and/or its employees’ disregard or violation of any federal, state, local law, rule, procedure or regulation; (iv) the initiation of proceedings under any bankruptcy, insolvency, receivership, reorganization, or similar legislation as relates to CONTRACTOR, whether voluntary of involuntary; (v) CONTRACTOR’S refusal or failure to perform or observe any covenant, condition, obligation or provision of this Agreement; and/or (vii) CITY’S discovery that a statement representation or warranty by CONTRACTOR relating to this Agreement is false, misleading or erroneous in any material respect.

C. CITY shall cure any Event of Default asserted by CONTRACTOR within forty-five (45) calendar days of CONTRACTOR’S issuance of a Default Notice, unless the Event of Default cannot reasonably be cured within the 45-day cure period. Prior to the expiration of the 45-day cure period, CITY may submit a written request for additional time to cure the Event of Default upon a showing that CITY has commenced its efforts to cure the Event of Default and that the Event of Default cannot be reasonably cured within the 45-day cure period. The foregoing notwithstanding, an Event of Default dealing with CITY’S failure to timely pay any undisputed sums to CONTRACTOR as provided under Section 1.4, above, shall be cured by CITY within five (5) calendar days from the date of CONTRACTOR’S Default Notice to CITY.

D. CITY, in its sole and absolute discretion, may also immediately suspend CONTRACTOR’S performance under this Agreement pending CONTRACTOR’S cure of any Event of Default by giving CONTRACTOR written notice of CITY’S intent to suspend CONTRACTOR’S performance (hereinafter, a “Suspension Notice”). CITY may issue the Suspension Notice at any time upon the occurrence of an Event of Default. Upon such suspension, CONTRACTOR shall be compensated only for those services and tasks which have been rendered by CONTRACTOR to the reasonable satisfaction of CITY up to the effective date of the suspension. No actual or asserted breach of this Agreement on the part of CITY shall operate to prohibit or otherwise restrict CITY’S ability to suspend this Agreement as provided herein.

E. No waiver of any Event of Default or breach under this Agreement shall constitute a waiver of any other or subsequent Event of Default or breach. No waiver, benefit, privilege, or service voluntarily given or performed by a Party shall give the other Party any contractual rights by custom, estoppel, or otherwise.

F. The duties and obligations imposed under this Agreement and the rights and remedies available hereunder shall be in addition to and not a limitation of any duties, obligations, rights and remedies otherwise imposed or available by law. In addition to any other remedies available to CITY at law or under this Agreement in the event of any breach of this Agreement, CITY, in its sole and absolute discretion, may also pursue any one or more of the following remedies:
i. Upon written notice to CONTRACTOR, CITY may immediately terminate this Agreement in whole or in part;
ii. Upon written notice to CONTRACTOR, CITY may extend the time of performance;
iii. CITY may proceed by appropriate court action to enforce the terms of the Agreement to recover damages for CONTRACTOR’S breach of the Agreement or to terminate the Agreement; or
iv. CITY may exercise any other available and lawful right or remedy.

CONTRACTOR shall be liable for all legal fees plus other costs and expenses that CITY incurs upon a breach of this Agreement or in the CITY’S exercise of its remedies under this Agreement.

G. In the event CITY is in breach of this Agreement, CONTRACTOR’S sole remedy shall be the suspension or termination of this Agreement and/or the recovery of any unpaid sums lawfully owed to CONTRACTOR under this Agreement for completed services and tasks.

5.3 SCOPE OF WAIVER: No waiver of any default or breach under this Agreement shall constitute a waiver of any other default or breach, whether of the same or other covenant, warranty, agreement, term, condition, duty or requirement contained in this Agreement. No waiver, benefit, privilege, or service voluntarily given or performed by a Party shall give the other Party any contractual rights by custom, estoppel, or otherwise.

5.4 SURVIVING ARTICLES, SECTIONS AND PROVISIONS: The termination of this Agreement pursuant to any provision of this Article or by normal expiration of its term or any extension thereto shall not operate to terminate any Article, Section or provision contained herein which provides that it shall survive the termination or normal expiration of this Agreement.

VI. MISCELLANEOUS PROVISIONS

6.1 DOCUMENTS & DATA; LICENSING OF INTELLECTUAL PROPERTY: All Documents and Data shall be and remain the property of CITY without restriction or limitation upon their use or dissemination by CITY. For purposes of this Agreement, the term “Documents and Data” means and includes all reports, analyses, correspondence, plans, drawings, designs, renderings, specifications, notes, summaries, strategies, charts, schedules, spreadsheets, calculations, lists, data compilations, documents or other materials developed and/or assembled by or on behalf of CONTRACTOR in the performance of this Agreement and fixed in any tangible medium of expression, including but not limited to Documents and Data stored digitally, magnetically and/or electronically. This Agreement creates, at no cost to CITY, a perpetual license for CITY to copy, use, reuse, disseminate and/or retain any and all copyrights, designs, and other intellectual property embodied in all Documents and Data. CONTRACTOR shall require all SUB-CONTRACTORS working on behalf of CONTRACTOR in the performance of this Agreement to agree in writing that CITY shall be granted the same right to copy, use, reuse, disseminate and retain Documents and Data prepared or assembled by any CONTRACTOR as applies to Documents and Data prepared by CONTRACTOR in the performance of this Agreement.

6.2 CONFIDENTIALITY: All data, documents, discussion, or other information developed or received by CONTRACTOR or provided for performance of this Agreement are deemed confidential and shall not be disclosed by CONTRACTOR without prior written consent by CITY.

CITY shall grant such consent if disclosure is legally required. Upon request, all CITY data shall be returned to CITY upon the termination or expiration of this Agreement. CONTRACTOR shall not use CITY’S name or insignia, photographs, or any publicity pertaining to the Work in any magazine, trade paper, newspaper, television or radio production or other similar medium without the prior written consent of CITY.

6.3 FALSE CLAIMS ACT: CONTRACTOR warrants and represents that neither CONTRACTOR nor any person who is an officer of, in a managing position with, or has an ownership interest in CONTRACTOR has been determined by a court or tribunal of competent jurisdiction to have violated the False Claims Act, 31 U.S.C., section 3789 et seq. and the California False Claims Act, Government Code section 12650 et seq.

6.4 NOTICES: All notices permitted or required under this Agreement shall be given to the respective Parties at the following addresses, or at such other address as the respective Parties may provide in writing for this purpose:

CONTRACTOR: CITY:

The Principia Group, LLC City of Huntington Park
6750 Foster Bridge Blvd. Suite A 6550 Miles Avenue
Bell Gardens, CA 90201 Huntington Park, CA 90255
Attn.Frank Aguirre, Vice President Attn: Ricardo Reyes, City Manager Phone: (323) 582-6161
Such notices shall be deemed effective when personally delivered or successfully transmitted by facsimile as evidenced by a fax confirmation slip or when mailed, forty-eight (48) hours after deposit with the United States Postal Service, first class postage prepaid and addressed to the Party at its applicable address.

6.5 COOPERATION; FURTHER ACTS: The Parties shall fully cooperate with one another and shall take any additional acts or sign any additional documents as is reasonably necessary, appropriate or convenient to achieve the purposes of this Agreement.

6.6 SUBCONTRACTING: CONTRACTOR shall not SUB-CONTRACTOR any portion of the Work required by this Agreement, except as expressly stated herein, without the prior written approval of CITY. SUB-CONTRACTORS (including without limitation SUB-CONTRACTORS with SubCONTRACTOR’S), if any, shall contain a provision making them subject to all provisions stipulated in this Agreement, including provisions relating to insurance requirements and indemnification.

6.7 CITY’S RIGHT TO EMPLOY OTHER CONTRACTOR: CITY reserves the right to employ other CONTRACTOR in connection with the various projects worked upon by CONTRACTOR.

6.8 PROHIBITED INTERESTS: CONTRACTOR warrants, represents and maintains that it has not employed nor retained any company or person, other than a bona fide employee working solely for CONTRACTOR, to solicit or secure this Agreement. Further, CONTRACTOR warrants and represents that it has not paid nor has it agreed to pay any company or person, other than a bona fide employee working solely for CONTRACTOR, any fee, commission, percentage, brokerage fee, gift or other consideration contingent upon or resulting from the award or making of this Agreement. For breach or violation of this warranty, CITY shall have the right to rescind this Agreement without liability. For the term of this Agreement, no member, officer or employee of CITY, during the term of his or her service with CITY, shall have any direct interest in this Agreement, or obtain any present or anticipated material benefit arising therefrom.

6.9 TIME IS OF THE ESSENCE: Time is of the essence for each and every provision of this Agreement.

6.10 GOVERNING LAW AND VENUE: This Agreement shall be interpreted and governed according to the laws of the State of California. In the event of litigation between the Parties, venue, without exception, shall be in the Los Angeles County Superior Court of the State of California.

If, and only if, applicable law requires that all or part of any such litigation be tried exclusively in federal court, venue, without exception, shall be in the Central District of California located in the City of Los Angeles, California.

6.11 ATTORNEYS’ FEES: If either Party commences an action against the other Party, either legal, administrative or otherwise, arising out of or in connection with this Agreement, the prevailing Party in such litigation shall be entitled to have and recover from the losing Party reasonable attorneys’ fees and all other costs of such action.

6.12 SUCCESSORS AND ASSIGNS: This Agreement shall be binding on the successors and assigns of the Parties.

6.13 NO THIRD-PARTY BENEFIT: There are no intended third-party beneficiaries of any right or obligation assumed by the Parties. All rights and benefits under this Agreement inure exclusively to the Parties.

6.14 CONSTRUCTION OF AGREEMENT: This Agreement shall not be construed in favor of, or against, either Party but shall be construed as if the Parties prepared this Agreement together through a process of negotiation and with the advice of their respective attorneys.

6.15 SEVERABILITY: If any portion of this Agreement is declared invalid, illegal, or otherwise unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

6.16 AMENDMENT; MODIFICATION: No amendment, modification or supplement of this Agreement shall be valid or binding unless executed in writing and signed by both Parties, subject to CITY approval. The requirement for written amendments, modifications or supplements cannot be waived and any attempted waiver shall be void and invalid.

6.17 CAPTIONS: The captions of the various articles, sections and paragraphs are for convenience and ease of reference only, and do not define, limits, augment, or describe the scope, content, or intent of this Agreement.

6.18 INCONSISTENCIES OR CONFLICTS: In the event of any conflict or inconsistency between the provisions of this Agreement and any of the exhibits attached hereto, the provisions of this Agreement shall control.

6.19 ENTIRE AGREEMENT: This Agreement including all attached exhibits is the entire, complete, final and exclusive expression of the Parties with respect to the matters addressed herein and supersedes all other agreements or understandings, whether oral or written, or entered into between CITY and CONTRACTOR prior to the execution of this Agreement. No statements, representations or other agreements, whether oral or written, made by any Party which are not embodied herein shall be valid or binding. No amendment, modification or supplement to this Agreement shall be valid and binding unless in writing and duly executed by the Parties pursuant to Section 6.15, above.

6.20 COUNTERPARTS: This Agreement shall be executed in three (3) original counterparts each of which shall be of equal force and effect. No handwritten or typewritten amendment, modification or supplement to any one counterpart(s) shall be valid or binding unless made to all three counterparts in conformity with Section 6.16, above. One fully executed original counterpart shall be delivered to CONTRACTOR and the remaining two original counterparts shall be retained by CITY.

IN WITNESS WHEREOF, the Parties hereto have caused this Agreement to be executed the day and year first appearing in this Agreement, above.

CITY OF HUNTINGTON PARK: CONSULTANT, INC.:

By: Ricardo Reyes, City Manager By:

Date: Date:

APPROVED AS TO FORM:

By: City Attorney
Date:

EXHIBIT “A”

SCOPE OF WORK
PROPOSAL FROM SELECTED CONSULTANT.

PROPOSAL FOR

NEIGHBORHOOD

CANVASSING SERVICES

FOR BROADBAND

NEEDS ASSESSMENT
ATTACHMENT "B"
June 17, 2025
City of Huntington Park
6550 Miles Ave
Huntington Park, CA 90255
Dear Selection Committee,
The Principia Group LLC is pleased to submit our proposal for the Neighborhood Canvassing Services for Broadband Needs Assessment. With over five decades of collective experience in governmental relations, public affairs, and community outreach our minority-owned firm specializes in community engagement strategies that drive impactful results. Our proven track record in organizing public support and navigating local government processes positions us uniquely to fulfill the objectives outlined in your RFP.

We understand the critical importance of assessing broadband needs within Huntington Park’s diverse neighborhoods and business corridors. Our team is committed to executing a comprehensive outreach strategy that includes in-person events, digital media outreach, and public forums to gather meaningful community input.

This proposal is valid for 60 days from the submission date. We look forward to the opportunity to partner with the City of Huntington Park to enhance broadband access and equity for all residents and businesses.

Sincerely,
Frank Aguirre
Senior Vice President
The Principia Group, LLC
6750 Foster Bridge Blvd. Suite A
Bell Gardens, CA 90201
[email protected]
(562) 746-0264

TABLE OF CONTENTS

INTRODUCTION
I. SCOPE OF WORK
II. PROJECT SCHEDULE
III. PROJECT TEAM AND KEY PERSONNEL
IV. COMPANY QUALIFICATIONS
V. REFERENCES
VI. COMPLIANCE WITH CITY AGREEMENTS
VII. ADDITIONAL INFORMATION
VIII. NON-COLLUSION DECLARATION

INTRODUCTION
Principia Group LLC is a minority-owned public affairs consulting firm based in Southeast Los Angeles, with more than a decade in business and over 60 years of combined experience in government relations and community engagement. We specialize in navigating complex political and regulatory environments to help clients achieve their strategic objectives.

Our services encompass strategic communications, governmental advocacy, issue management, political consulting, campaign strategy and execution, and regulatory support—including conditional use permits, temporary sign permits, and business license applications across a range of industries. We also excel in coalition building and stakeholder engagement at both the state and local levels.

The Principia Group is known for its ability to understand client priorities, craft tailored strategies, and deliver results through targeted outreach and engagement. We have successfully partnered with a wide range of organizations—including public agencies, nonprofit institutions, labor unions, trade associations, and private sector entities—to design and implement effective community outreach and persuasion initiatives that build trust, mobilize support, and drive impact.

1. SCOPE OF WORK

PROJECT INITIATION
Collaborate with City staff to define clear project goals, deliverables, and success metrics.

Finalize the project schedule, milestones, and communication protocols.

Identify key internal and external stakeholders and establish roles and responsibilities.

Host a diverse range of in-person events, digital media campaigns, and public forums to understand internet usage, gaps, and priorities among residents and businesses.

Partner with community anchor institutions—such as schools, libraries, and healthcare centers—to identify existing broadband resources and infrastructure challenges.

Conduct targeted outreach through door-to-door canvassing and presence at local events in schools, libraries, community centers, and public parks.

Launch coordinated telephone banking, multilingual outreach, and social media strategies to engage underserved populations and expand community participation.

COMMUNITY ENGAGEMENT
Design culturally responsive and accessible surveys to assess internet access, digital literacy, affordability, and adoption challenges.

Utilize online, paper-based, and in-person formats to increase response rates and represent diverse community segments.

Implement outreach campaigns to encourage broad participation in the survey process.

SURVEY IMPLEMENTATION

1. SCOPE OF WORK CONT.

Compile and analyze quantitative and qualitative data to identify patterns, gaps, and priority needs.

Develop detailed visual reports with maps, charts, and community narratives to illustrate broadband access and equity issues.

Provide data-driven recommendations tailored to local
demographics, geographic areas, and economic contexts.

DATA COLLECTION & REPORTING
Maintain ongoing coordination with City staff, broadband experts, community stakeholders, and service providers.

Facilitate inclusive planning sessions and working groups to incorporate feedback throughout project phases.

Present regular progress updates and findings to City Council, advisory boards, and the public to ensure transparency and alignment.

COLLABORATION

11. PROJECT SCHEDULE
Principia Group LLC proposes a strategically structured 16–18 week project timeline, designed to align with the City of Huntington Park’s objectives. This timeline prioritizes efficient, high-impact outreach while ensuring comprehensive data collection, stakeholder engagement, and detailed reporting. Our approach is built to deliver measurable outcomes, support informed decision-making, and foster meaningful connections between the City and its diverse community.

PHASE DURATION KEY TASKS
Phase 1: Project Kickoff WEEK 1 Meet with City staff to finalize scope, timelines, and stakeholder map. Develop outreach materials, survey tools, and training protocols.

Phase 2: Team Training WEEK 2 Train canvassers and outreach staff on data collection tools, messaging, and cultural competency.

Phase 3: Community
Engagement WEEKS 3–13
Door-to-door canvassing across neighborhoods. Business corridor visits and interviews.

Community events, school outreach, and library/park pop-ups. Digital media and phone banking campaigns.

Phase 4: Focus Groups &
Forums
WEEKS 6–13
(OVERLAP)
Facilitate in-person and virtual roundtables with residents, business owners, and community institutions. Virtual and in-person sessions with residents, businesses, and local institutions.

PHASE 5: Mailer
Distribution
WEEKS 6–7
(OVERLAP)
Bilingual informational mailer sent to 15,000 households.

PHASE 6: Data Collection
& Analysis
WEEKS 14–15 Aggregate responses, identify trends and access disparities.

PHASE 7: Reporting &
Review
WEEKS 16–18 Draft comprehensive findings report- Present draft to City staff for feedback- Final report submission and City Council presentation.

11. PROJECT SCHEDULE CONT.

Week 1: Project launch and material development
Week 2: Trained outreach team ready for deployment
Week 7: Mid-project engagement update to City staff
Week 14: Preliminary data analysis completed
Week 18: Final report submitted and presented
Notes:

Timeline is adjustable based on City coordination, community response rates, and holiday schedules. Weekly progress reports will be delivered to ensure transparency and course correction if needed.

MILESTONES & DELIVERABLES:
111. PROJECT TEAM & KEY PERSONNEL

FRANK AGUIRRE, PROJECT MANAGER
Over 20 years of experience in public and government affairs. Responsible for plan implementation and project scope developing. Will create and lead the team and monitor project progress and set deadlines.

GEORGE MAGALLANES, SENIOR OUTREACH MANAGER
Over 25 years of experience in government affairs and community outreach. Responsible for attending focus groups, and conducting informational presentations at schools, clubs, and civic groups. Responsible for leading the recruitment, development, and engagement of external partnerships and coalitions.

ENRIQUE VEGA, RESEARCH ANALYST
Over 20 years of experience in government and community affairs. Responsible for collecting, analyzing, and interpreting data to provide insights and inform decision makers. Specializes in analyzing survey data and preparing comprehensive reports.

MARIO BELTRAN, COMMUNICATIONS STRATEGIST
Over 20 years of experience in government and community affairs. Responsible for creating and implementing communications plan. Will create talking points, social media content and all collaterals for the project. Will assist in developing insights-based reporting tools that demonstrate progress.

EDENY CASEY, OUTREACH COORDINATOR
Over 10 years of experience in community outreach and grassroots organizing. Will assist in managing door-to-door canvassing campaign, recruitment, and engagement of external coalitions.

Resumes for all key personnel are attached.
1V. COMPANY QUALIFICATIONS
The Principia Group LLC is a minority-owned public affairs firm based in Los Angeles with over 60 years of combined experience in governmental relations, strategic outreach, and civic engagement. Our firm has built a strong reputation for effectively engaging diverse communities throughout Southern California—including immigrant populations, low-income households, and linguistically isolated groups—on critical public policy and infrastructure issues.

We bring extensive experience in grassroots organizing, public education, and stakeholder engagement, particularly in historically underserved communities throughout Southeast Los Angeles. Our team has partnered with public agencies, nonprofit organizations, and private sector stakeholders to design and implement culturally competent, high-impact outreach and persuasion campaigns. Our work has advanced critical initiatives in public utilities, labor organizing, housing policy, economic development, and public infrastructure investments.

Notable projects include:

Zero Waste Campaign (RecycLA) – Served as a subcontractor to Athens Services for the City of Los Angeles, conducting grassroots and stakeholder outreach across to thousands of commercial accounts, helping small businesses transition into the city’s new waste system.

Citadel Premium Outlets Expansion (Commerce) – Orchestrated a successful bilingual organizing campaign to build local support for an economic development project that will generate $11.4 million annually in new city revenue, while ensuring community benefits and local hiring commitments.

RELEVANT EXPERIENCE

PUBLIC INFRASTRUCTURE & POLICY ADVOCACY
Cannabis Policy Campaigns – Led direct community engagement efforts across three Southeast LA cities to support the implementation of commercial cannabis licensing, focusing on economic equity and public safety education.

Our strategic approach integrates door-to-door canvassing, digital outreach, mailers, bilingual communication, and coalition-building to effectively engage diverse communities, foster trust, and drive measurable impact.

CAMPAIGN EXPERIENCE
Our team has coordinated and executed successful, community-centered campaigns across multiple jurisdictions, including:

Measure A in the City of Bell Gardens – Developed and led a comprehensive outreach and persuasion campaign for a 0.75% sales tax increase, generating over $2.33 million annually in new revenue for essential city services.

Measure CC for Compton Community College District – Mobilized voter support through bilingual outreach, mailers, digital engagement, and targeted canvassing to pass a bond measure investing in student success and campus modernization.

Measure CC is expected to provide $200 million for this modernization.

Measure U in Lynwood Unified School District – Executed neighborhood-based outreach and built coalition support to secure funding for critical school improvements benefiting thousands of students and families. Generating $80 million annually in new revenue.

Measure VS in the City of Commerce – Organized a multilingual voter education campaign in support of infrastructure improvements, including streets, public safety facilities, and community amenities. Generating $8 million annually in new revenue.

COMMUNITY ENGAGEMENT & ORGANIZING
Our community outreach and organizing efforts have included the coordination and execution of over 100 workshops across most of them across the Southeast Los Angeles.

Additionally, Principia Group has lead multiple community organizing projects in the Los Angeles region.

Lower Los Angeles River & Access Project – Organized a multilingual education campaign in Paramount, East Rancho Dominguez and Compton. Community outreach to local residents to engage them in the ongoing efforts to revitalize the LA River which includes enhanced community access and habitat restoration to pave the way for more equitable and conscious future.

Florence/Firestone Community Enhancement Team – Under the leadership of Supervisors Gloria Molina and Mark Ridley-Thomas, organized and facilitated strategic community outreach initiatives within unincorporated areas of Los Angeles County. These efforts focused on enhancing the delivery of public services, promoting interagency collaboration, and addressing key quality-of-life issues such as public safety, infrastructure, housing, and community resources. Actively engaged residents, local stakeholders, and government agencies to identify priorities, implement solutions, and ensure sustained improvements in the overall well-being of the community.

Rose Hill Courts Development – In collaboration with the Housing Authority of the City of Los Angeles (HACLA), facilitated a series of comprehensive community engagement meetings with Rose Hill Courts residents. These efforts aimed to foster transparent communication, address community concerns, and build trust and support for the redevelopment project. Ongoing dialogue ensured that residents remained informed about project progress, anticipated impacts, and opportunities for involvement throughout each phase of the development.

DACA– Executed over 100 workshops in Southeast Los Angeles (Bell Gardens, Huntington Park, Cudahy, Bell, South Gate, etc.) empowering immigrant youth and families with vital legal information and resources to navigate complex immigration systems. These workshops have built deep relationships with community members and local leaders, reinforcing our credibility and capacity for high-impact outreach.

Know Your Rights – Developed and led a comprehensive, multilingual public education initiative designed to empower immigrant communities with critical knowledge of their legal rights and available support services. The campaign included culturally sensitive outreach, distribution of accessible materials, and collaboration with legal aid organizations and community partners to ensure individuals—regardless of immigration status—were informed, protected, and connected to vital resources.

Certainly! Here's a professional and community-focused statement about the Southeast Leadership Network conducting immigration workshops in Southeast Los Angeles:

Immigration Workshops – Over the last 10 years we have conducted workshops designed to empower and support families across Southeast Los Angeles. These workshops are part of our ongoing commitment to building stronger, more informed communities through education, advocacy, and accessible resources. By bringing these workshops directly to neighborhoods in Southeast LA, we ensure that every resident— regardless of immigration status—has the tools and knowledge they need to thrive.

List of some local workshops:

Civic Engagement/Community Forum – City of Bell April 11, 2024 Civic Engagement/Community Forum – City of Huntington Park – March 14, 2024 Immigration Workshop – City of Huntington Park - January 28, 2024 Civic Engagement/Community Forum – City of Bell Gardens – March 16, 2023 Immigration Workshop/DACA – City of Huntington Park – June 26, 2022 Immigration Workshop – City of Bell Garden - June 16, 2022 Immigration Workshop – City of Bell Gardens - March 21, 2021 Immigration Workshop – City of Bell Gardens - March 21, 2021 Immigration Workshop – City of Bell Gardens – March 7, 2021 Immigration Workshop – Southeast Los Angeles (SELA area) – February 28, 2021 Immigration Workshop – Southeast Los Angeles (SELA area) – February 21, 2021 Immigration Workshop – Southeast Los Angeles (SELA area) – February 14, 2021 Immigration Workshop – Southeast Los Angeles (SELA area) – February 7, 2021 Immigration Workshop – Southeast Los Angeles (SELA area) – January 31, 2021 Immigration Workshop – Southeast Los Angeles (SELA area) – January 24, 2021 Immigration Workshop – Southeast Los Angeles (SELA area) – January 10, 2021 Immigration Workshop – Southeast Los Angeles (SELA area) – January 3, 2021 Immigration Workshop – Southeast Los Angeles (SELA area) – December 27, 2020 Health Fair and Immigration Workshop – City of Huntington Park, January 19, 2020 Immigration Workshop – Southeast Los Angeles (SELA area) – December 20, 2021 Civic Engagement and Immigration Workshop – Via Zoom – June 25, 2020 Civic Engagement for the Migrant Community – City of Huntington Park – March 13, 2020 Know Your Rights Workshop – City of Bell Gardens– February 26, 2020 Know Your Rights Workshop –Montebello School District – February 12, 2020 Community Forum – City of Huntington Park – February 1, 2019 Community Forum – City of Huntington Park – December 5, 2018 Immigration Workshop – City of Bell Gardens – November 16, 2018 Educational Equality Conference – Southeast Los Angeles (SELA Area) – June 2, 2018 Health Fair and Immigration Workshop – City of Huntington Park – April 22, 2018 Immigration Workshop – City of Bell Gardens – September 27, 2017 Immigration Workshop – City of Huntington Park – September 26, 2017 Immigration Workshop – City of Lynwood – September 25, 2017 Immigration Workshop – City of Lynwood – September 18, 2017 Immigration Workshop – City of Huntington Park – September 16, 2017 Immigration Workshop – City of Bell Gardens – September 8, 2017 Immigration Workshop – Southeast Los Angeles (SELA area) – August 23, 2017 Immigration Workshop – Southeast Los Angeles (SELA area) – July 28, 2017 Immigration Workshop – Southeast Los Angeles (SELA area) – February 9, 2017 Immigration Workshop – Southeast Los Angeles (SELA area) – February 2, 2017 Immigration Workshop – City of Maywood – December 22, 2016 Immigration Workshop – City of Huntington Park – May 22, 2026 Community Town Hall – Health for All Kids – City of Huntington Park – May 14, 2016 Immigration Workshop – City of Huntington Park – August 31, 2012

METHODOLOGY FOR CANVASSING AND SURVEYING

UNDERREPRESENTED COMMUNITIES
Our approach is tailored to ensure that historically underrepresented voices are not only reached—but prioritized—in the data collection and community consultation process. We recognize that equity-focused outreach requires trust, presence, and cultural fluency. Our methodology includes:

1. CULTURALLY AND LINGUISTICALLY COMPETENT STAFF
All canvassers and outreach workers are trained in cultural sensitivity and all are bilingual (English/Spanish).

Community Champions Program: We hire directly from within the communities we serve and recruit local leaders to increase relatability and trust.

2. LAYERED OUTREACH CHANNELS
Door-to-Door Canvassing: Prioritize census tracts with high broadband disparity and non-English speaking households.

School-Based Engagement: Distribute surveys and flyers at drop-off/pick-up points in Huntington Park K–12 schools, where working families are regularly present.

Community Anchors: Partner with libraries, churches, clinics, and parks to host tabling events, pop-up booths, and focus groups in familiar settings.

3. LANGUAGE ACCESS AND ACCESSIBILITY
All survey instruments, flyers, website, social media and communications are available in English and Spanish.

We use visual and simplified content formats where appropriate to increase participation among seniors and individuals with low literacy.

4. COMMUNITY FEEDBACK LOOPS
Focus groups and roundtables offer structured opportunities for deeper qualitative insights.

Participants are compensated (where permitted) for their time to show respect for their contributions.

5. DATA INTEGRITY AND PRIVACY
Surveys are conducted using secure mobile platforms (or paper where preferred) and all data is anonymized to protect resident identity.

We transparently communicate how the data will be used and how it may benefit the community.

This equity-first strategy ensures that the broadband needs assessment captures a full and accurate picture of the community’s infrastructure gaps, adoption barriers, and economic opportunities.

V. REFERENCES

1. City of Bell Gardens
Contact: Michael O’Kelly, City Manager
Phone: (562) 806-7702
Email: [email protected]

2. City of Pico Rivera
Contact: Steve Carmona, City Manager
Phone: (562) 801-4371
Email: [email protected]

3. City of Montebello
Contact. John Soria, Director of Transportation
Phone: (323) 558-1625
Email: [email protected]
V1. COMPLIANCE WITH CITY

AGREEMENTS
We have reviewed the City’s Standard Professional Services Agreement and Standard Insurance Requirements. Principia Group LLC agrees to comply with all aspects of these agreements.

V11. ADDITIONAL INFORMATION
Principia Group LLC is committed to fostering digital equity and enhancing broadband access for underserved communities. Our approach is data-driven and community-focused, ensuring that the solutions we propose are both effective and sustainable. Please see attached deck showcasing our abilities.

V111. NON-COLLUSION DECLERATION
Please find the signed Non-Collusion Declaration form attached.

FEE PROPOSAL
Submitted under separate cover as per RFP instructions.

We appreciate the opportunity to submit this proposal and look forward to the possibility of working together to enhance broadband access in Huntington Park.

TEAM BIOGRAPHIES
Mario E. Beltran
President and Founder
Political Strategist | Government Relations Expert | Community Leader • Over 20 years of comprehensive experience in political consulting, government relations, and strategic communications, with a deep understanding of policymaking, public affairs, and electoral strategy across Los Angeles County. • Served more than 12 years in the California State Legislature, as a City Councilmember, and as a Planning Commissioner—shaping local policy, land use decisions, and legislative priorities with a focus on equity and economic development.
• Highly skilled in navigating complex political landscapes at the local, regional, and state levels, with a reputation for forging bipartisan partnerships and driving impactful policy outcomes.
• Co-founder of the Southeast Leadership Network, advancing civic engagement and leadership development in underrepresented communities. Currently serves as Vice President of the Southeast LA Kiwanis Club.
• Former Board Member of the Salvadoran American National Association and the South Gate Chamber of Commerce, championing immigrant rights, small business advocacy, and cultural representation.
• Widely recognized for cultivating long-standing political relationships and executing issue-based strategies from inception to implementation, delivering measurable results for campaigns, causes, and communities.

Frank Aguirre Jr.

Vice President
Senior Government Affairs Executive | CSR Leader | Political Strategist • Over 20 years of proven experience in government affairs, corporate social responsibility, and political campaign strategy, with a track record of driving policy outcomes and stakeholder alignment across public and private sectors. • Served as a senior strategist to California State Senate and Assembly offices, as well as Los Angeles City Councilmembers—advising on policy development, legislative strategy, and community relations.
• Directed government affairs for the largest Latino-focused grocery chain in the California, managing statewide public affairs initiatives, regulatory advocacy, and social impact programs.
• Recognized expert in stakeholder engagement, strategic communications, and land use policy—successfully navigating complex political and regulatory environments to advance high-impact projects.
• Led and managed multiple successful electoral campaigns at both the local and state levels across the state.

Enrique Vega
Vice President
Public Affairs Strategist | Community Organizer | Coalition Builder • Over 18 years of accomplished experience in public affairs, grassroots organizing, and coalition building across Los Angeles County and beyond. • Former Field Representative for the California State Assembly in Southeast Los Angeles, recognized for strong grassroots connections and trusted relationships with community stakeholders.
• Contracted by the Los Angeles County CEO’s Office to lead targeted outreach and engagement initiatives in underserved and historically marginalized communities. • Held leadership positions with the Archdiocese of Los Angeles, Padres Unidos, and multiple regional chambers of commerce, advancing civic participation, education, and economic empowerment.
• Served as Chair of Government Affairs for the Regional Hispanic Chamber of Commerce in Long Beach, where I championed pro-business policies and fostered public-private partnerships.
• Directed successful advocacy campaigns at the local, state, and federal levels, leveraging strategic communications, coalition building, and stakeholder mobilization to advance policy goals.

George Magallanes
Vice President of Public Relations
Experienced Civic Leader | Public Affairs Professional
• Over 25 years of successful civic leadership and public sector management with the City of Los Angeles and the State of California.
• Proven communicator skilled in constituent services, project management, policy negotiations, community engagement, and crisis response planning. • Served as a trusted liaison for more than 7 years in the California State Legislature and over 12 years with the Los Angeles City Council. • Led the creation of over 100 acres of new greenspace for Los Angeles residents, including signature projects such as Los Angeles State Historic Park, Rio de Los Angeles State Park, and Vista Hermosa Natural Park.
• Provided strategic counsel on major development initiatives within the City of Los Angeles and acted as a key liaison to city departments. • Successfully facilitated collaboration between business leaders and community stakeholders to build consensus and achieve compromise on complex land use and development proposals.

ADDITIONAL INFORMATION
Practice Areas
Government Relations
Coalition Building
Communications
Political Consulting
Our team is a community, public, and government affairs firm operating at all levels of government throughout Southern California. With over 50 years of collective experience, our firm’s principals bring unique backgrounds, qualifications, and relationships to achieve the goals of our clients. We recognize that our clients are not just looking for “lobbying” but need a firm that understands politics, policy, stakeholder engagement, public opinion, and corporate reputation.

In today’s world, positive outcomes are the result of sound strategy and execution, access to decision-makers, and effective communication.

We strive to exceed our clients’ expectations with the understanding that our success is the success of our clients. Our work takes us from city halls and state capitals to community groups, corporate boardrooms and trade associations throughout the state.

Our approach is both personal and thoughtful as we ensure our clients are always ahead of the curve, never behind it. We execute by navigating the public policy and business landscapes to produce favorable outcomes for our clients.

Finally, we are effective communicators – we bring to life your organization’s successes and accomplishments through visuals and media. Whether to the press, government officials, or prospective business partners, your story must be told clearly, concisely, effectively, and on your terms. That is our responsibility, and we take it seriously.

When we speak on your behalf or represent your interests, we aim to make an impression that will produce the results you want.

THE
FIRM
WHY
US
• 50+ Years of Combined Experience
Our leadership team brings over five decades of political consulting, community engagement, and government relations expertise. • Proven Track Record of Success
From securing WIC licenses statewide for Mi Pueblo to winning municipal contracts for NASA Services and Measure M — we deliver results.
• Deep Community Roots & Bilingual Outreach
We specialize in culturally competent stakeholder engagement in Latino and underrepresented communities.
• Multi-Sector Expertise
We’ve served clients across infrastructure, cannabis, labor, public health, waste services, and campaigns.
• End-to-End Campaign Execution
From outreach strategy to media production and campaigns — we execute at every step.

Relationships are at the core of getting things done in the world of advocacy. Whether it is input on legislation that will impact your business, a million-dollar procurement bid, or entitlements on your development project, you need access to decision-makers and an experienced team to tell your story. At The Principia Group, we know how to move government by reaching out to leaders and working with them to create positive outcomes on behalf of our clients. We achieve this by leveraging our network of relationships and the governmental process to get the desired results.

We are known for focusing on the details and using our extensive knowledge of local, regional, and state policy to deliver compelling messages which support your goals. We commit ourselves to deliver real-time responses to changing political environments. Our extensive network of elected officials and policy makers provides our clients the access that they desire. In addition to face-to-face meetings with decision makers, we implement a range of communication techniques.

Government
Relations
Key Services
Legislative Advocacy
Regulatory Compliance
Governmental
Procurement
Municipal Consulting
Real Estate Development
Zoning and Land Use
Strategic Planning
Key Services
Community Outreach
Stakeholder Engagement
Grasstops and Grassroots
Mobilization
Strategic Planning
Coalition
Building
Building strong coalitions significantly improves advocacy efforts. Such alliances make it possible to coordinate resources and advocacy capacities between individuals and
organizations to achieve a common goal.

The Principia Group has an extensive network of
relationships with diverse groups and organizations,
including community and business groups, trade associations, labor unions, elected officials, and special interest groups.

We have a history of creating broad coalitions and garnering public support for our clients on many issues. We connect multiple stakeholders to develop partnerships and strengthen the community’s resolve and the position of our clients.

Key Services
Procurement Strategy
RFP Analysis
Contract Management
Contract Evaluation
Municipal
Procurement
At Principia Group we understand the critical role that effective municipal procurement plays in the success of many companies. We are pleased to offer our comprehensive consulting services tailored specifically to meet the unique needs and challenges of municipal procurement processes.

Our team brings a wealth of knowledge and expertise in municipal procurement, coupled with a deep understanding of the legal, regulatory, and ethical considerations that govern public sector procurement. We are committed to assisting companies in achieving their objectives while ensuring transparency, fairness, and accountability throughout the entire process.

Our Process
• Procurement Strategy Development: We work closely with our clients to develop a robust procurement strategy aligned with specific goals and objectives. Our consultants conduct a thorough analysis of your current objectives, identify areas for improvement, and recommend strategies to enhance efficiency, cost-effectiveness, and risk management.
• Policy and Procedure Development: We assist in the development and enhancement of procurement policies and procedures
tailored to your goals and unique requirements.
• Contract Management: We establish robust contract management frameworks to ensure effective monitoring, performance
measurement, and compliance. Our consultants provide guidance on contract terms, dispute resolution mechanisms, and postcontract evaluation, enabling companies to maximize value. • By engaging Principia Group your company can benefit from our extensive experience, industry insights, relationships and a clientcentric approach. We are committed to delivering tailored solutions that address your specific procurement needs, promote efficiency, and drive successful project outcomes.

Key Services
Campaign Management
Direct Mail Design
Graphic Design
Targeted Messaging
Speech Writing
Strategic Campaign
Development
Video Production
Photography Production
Web Site Development
Political
Consulting
Our Firm offers a full suite of electoral campaign services that are tailored to streamline your operation. Our team has over 50 years of combined consulting, communications, campaign management, and political strategy experience.

Our team focuses on understanding the political landscape and voting population by crafting, developing, and delivering tailored messaging to specific cohorts and subgroups. Our experience has proven that successfully managed campaigns win with strategists that have a proven track record equipped with the correct tools, knowledge, and resources to identify, target, and mobilize voters.

Our team of consultants has managed countless local, state, and federal campaigns.

We have acquired the data, tools and know-how to ensure your success. We understand that there is not a one size fits all approach when it comes to electoral campaigns, that is why our services can be customized to fit your individual campaign needs and goals.

Campaign Management Tools
Direct mail, email, and text messaging – reaching the maximum number of voters is essential to any campaign. Identifying your voter universe and contacting them through traditional direct mail, along with email and text messaging, can make the difference in obtaining your desired results.

Voice Recognition and Predictive Dialer – Our program routes calls to live operators or recorded messages based on whether a voter picks up the phone or not, thereby increasing the number of contacts made to provide you with the winning edge.

Our
Success
The Principia Group was built on the premise of providing clients with comprehensive representation across a broad spectrum of public policy issues. Our team of professionals have significant experience successfully representing clients before decision makers within the government space and have excellent working relationships throughout all branches of state and local government.

Current & Past
Client List:

Mi Pueblo Food
Centers
Alpine Vapor
Elevue Media
KushCo Holdings
4Front Ventures
Southland Energy
Teamsters Local 630
UTLA
Mi Pueblo Food Center
A California area retailer with over 40 locations across the state hired us to secure WIC licenses after some of their original applications had previously been denied.

Our client came to us in the midst of the holiday season, with just two weeks left to appeal and reverse these decisions. This is a process that generally takes 60-90 days, and as such, it was critical to waste no time attacking this issue head on. Our effort began by approaching the Department of Public Health, whose responsibility it was to approve or deny these licenses. After contacting the necessary public officials, and advising them of the impact this could have on the retailer’s ability to operate, our team was able to successfully appeal and reverse the original decision that prevented many of their locations from obtaining licenses.

By leveraging existing relationships, our team was able to successfully contact all necessary officials, despite the fact that the issue arose during the holidays. After contact had been made, our team facilitated communication between our client and the Department of Public Health so that the decision could be reversed before the new year. In the end, our team was successful in servicing our client despite the limited timeframe, and this can be attributed to the creative techniques our company employs.

Alchemy Media
As part of our full range of Government Affairs services, The Principia Group assists our clients in navigating entitlement and permitting processes. Our firm represents Alchemy Media, a national advertising firm specializing in urban outdoor media campaigns for some of the largest record labels, television networks and movie studios in the world. As one of their many vehicles for marketing, Alchemy Media places advertisements on pedestrian barriers surrounding vacant lots and construction sites through a graffiti abatement program offered by the City of Los Angeles’ Office of Community Beautification. The Principia Group assists Alchemy Media by preparing site maps, and applications and securing permits from the Los Angeles Department of Building and Safety. Over the past three years, The Principia Group has successfully obtained permits for over 200 sites throughout the city.

Cannabis Industry
Our team has worked for a variety of operators in the Cannabis Industry, from conducting community outreach, to providing tours to policy makers, to preparing applications to lobbying on and successfully obtaining licenses in various municipalities throughout Southern California. Our successes include the planning and execution of a successful community outreach campaign to ensure the approval of the Maywood Commercial Cannabis Ordinance on behalf of Cookies.

Our
Success
(continued)
Current & Past
Client List:

Alchemy Media
Cookies (Los Angeles)
WPH Holdings
Athens Services
Ridwell, Inc.

West Coast Arborists
Infrastructure Engineers
The Beverly Hilton
Citadel Outlets
Yes on Measure S
Catalyst
ABM Industries
ABM, a fortune 500 company, approached our team looking to access local municipalities in order to highlight their Energy Savings Solutions Division. ABM realized that in order to gain access to the decisionmakers they needed a team that understood a particular city’s needs in order to offer a comprehensive package of services. Our team continues to assist ABM in identifying procurement opportunities by understanding the needs of the community and by leveraging our relationships. ABM has been successful in presenting comprehensive Bundled Energy Solutions to dozens of elected officials and city managers, and is currently assessing and presenting findings to multiple interested municipalities.

NASA Services
Our team represents NASA Services, one of the top trash haulers in Southern California. The Principia Group has provided governmental relations services for the company since 2014 and has played a key role in its continued expansion. The Principia Group led the strategic efforts to help NASA Services become one of only seven companies to secure an exclusive trash franchise zone in the City of Los Angeles. The City of Los Angeles trash franchise is the largest exclusive franchise in the United States, worth approximately $3.5 billion.

Yes on Measure M
The Principia Group was part of the campaign team that successfully executed the Yes on Measure M campaign in Los Angeles County. The Principia Group led the efforts and assisted in the development of strategy and messaging to reduce the opposition and increase support among elected officials in the Gateway Cities region. Measure M is the largest transportation infrastructure initiative in the United States.

Our
Success
(continued)
Current & Past
Client List:

ABM Industries
NASA Services
Yes on Measure M (LA
County)
Yes on Measure A
Building Industry
Association
of Southern California
Levy Affiliated
Montebello Police
Officers Association
SEIU Local 99
AltaMed
Stiiizy

WORKSHOPS

CAMPAIGNS

Contact Us
6750 Foster Bridge Blvd. Suite A
Bell Gardens, CA 90201
[email protected]
(562) 746-0264

NON-COLLUSION DECLARATION
Rev.2025

NON-COLLUSION DECLARATION

The undersigned declares:

This Agreement is not made in the interest of, or on behalf of, any undisclosed person, partnership, company, association, organization, or corporation. The proposal submitted by the Contractor is genuine and not collusive or sham. The Contractor has not directly or indirectly induced or solicited any other entity to put in a false or sham bid or proposal. The Contractor has not directly or indirectly colluded, conspired, connived, or agreed with any other entity or anyone else to put in a sham bid or proposal, or to refrain from submitting such bid or proposal. The Contractor has not in any manner, directly or indirectly, sought by agreement, communication, or conference with anyone to fix the bid or proposal price of the Contractor or any other entity, or to fix any overhead, profit, or cost element of the bid or proposal price, or of that of any other entity. All statements contained in the bid or proposal submitted by Contractor are true. The Contractor has not, directly or indirectly, submitted his or her bid or proposal price or any breakdown thereof, or the contents thereof, or divulged information or data relative thereto, to any corporation, partnership, company, association, organization, bid depository, or to any member or agent thereof, to effectuate a collusive or sham bid or proposal, and has not paid, and will not pay, any person or entity for such purpose.

Any person executing this declaration on behalf of a Contractor that is a corporation, partnership, joint venture, limited liability company, limited liability partnership, or any other entity, hereby represents that he or she has full power to execute, and does execute, this declaration on behalf of the Contractor.

I declare under penalty of perjury under the laws of the State of California that the foregoing is true and correct and that this declaration is executed on ___________[date], at ______________[city], ___[state].”.

Signed: _______________________________________
Print name and title: _____________________________

CONTRACTOR: ______________________________

FEE PROPOSAL
Fee Proposal
Neighborhood Canvassing Services for Broadband Needs Assessment Submitted by: The Principia Group LLC
Date: May 7, 2025
Cost Breakdown by Task
Task Description Role Estimated Hours Hourly Rate Subtotal Project
Management &
Strategy
Principal
Consultant
50 $250 $12,500
Community
Outreach
Coordination
Senior Outreach
Manager
60 $175 $10,500
Neighborhood
Canvassing (Field
Team of 4)
Outreach
Associate (x4)
960 $50 $48,000
Survey Design &
Implementation
Communications
Strategist
20 $150 $3,000
Focus Groups /
Forums
Facilitation
Senior Outreach
Manager
20 $175 $3,500
Data Analysis &
Reporting
Research Analyst 40 $125 $5,000
Stakeholder
Meetings & City
Presentations
Principal
Consultant
10 $250 $2,500
Bilingual Mailer
(15,000
businesses and
homes)
Communications
Strategist and
Principal
Consultant
- - $16,500
Digital Media
Outreach &
Phone Banking
Communications
Strategist and
Principal
Consultant
20 $200 $4,000
Project
Administration
Admin Support 50 $75 $3,750
TOTAL PROJECT COST: $109,250
Notes:
- All work will be performed in accordance with the City’s approved plan. Pricing can decrease if some line items are not desired by the city.

NEIGHBORHOOD CANVASSING

SERVICES FOR BROADBAND

NEEDS ASSESSMENT
Prepared by:

Emma Hernandez
Prepared for:

City of Huntington Park
www.scdcorp.org
2025
ATTACHMENT "C"
Cover Letter
Southeast Community Development Corporation
6423 Florence Pl., Suite 103
Bell Gardens, CA 90201
Office: (323) 585-4579 | Mobile: (562) 334-6389
[email protected]
June 18, 2025
City of Huntington Park
Attn: Ricardo Reyes, City Manager
6550 Miles Avenue
Huntington Park, CA 90255
Dear Mr. Reyes,
As a trusted community anchor in Southeast Los Angeles for over 20 years, the Southeast Community Development Corporation (SCDC) is honored to submit our proposal for the Neighborhood Canvassing Services for Broadband Needs Assessment.

Too many Huntington Park residents still lack access to affordable, reliable broadband—and they’re the same families facing housing insecurity, language barriers, and job instability. At SCDC, we meet our community where they are—literally and figuratively. Whether it’s walking a local corridor, attending a school event, or hosting a focus group at a park, we believe in face-to-face, culturally respectful outreach.

Our team is ready to:
• Train and hire local residents as canvassers.
• Listen deeply and respectfully to community feedback. • Gather meaningful data to help the City close broadband gaps with clarity and compassion.

We’ve reviewed the City’s RFP and are prepared to meet all requirements. Our proposal remains valid for 60 days. We look forward to the opportunity to bring our experience and community trust to this critical work.

With appreciation,
Emma Hernandez
Chief Executive Officer
Southeast Community Development Corporation
01 02
03 04
14 TABLE OF CONTENT
Scope of Work
Project Schedule & Milestones
Budget
Organizational Charts & Resumes
Company & Contractor Qualifcations
22 23
27 29
Certificate of Liability Insurance
Letters of Reference
Noncolussion Declarations
Professional Services Agreement
Neighborhood Canvassing Services for Broadband Needs Assessment Budget
Category Quantity Rate Estimated Cost Description
Personnel
Project Manager 260 $45.00 ($ 11,700.00) Oversight, coordination, reporting (part-time, 13 weeks) Outreach Coordinator 260 $35.00 ($ 9,100.00) Manages canvassing team, logistics Canvassers (4–6 people) 1,560 $25.00 ($ 39,000.00) Door-to-door, business outreach, events Focus Group Facilitator 1 $17,500.00 ($ 17,500.00)
3-5 Focus Groups Leads qualitative data collection &
analysis (Consultant)
Survey & Data Analyst 1 $6,000.00 ($ 6,000.00) Survey cleanup, analysis, visualizations (Consultant) Administrative Support 130 $25.00 ($ 3,250.00) Scheduling, printing, materials tracking Materials & Supplies
Printed materials 1 $2,500.00 ($ 2,500.00) Flyers, surveys, posters, Banners (multilingual) Branded items 1 $1,200.00 ($ 1,200.00) Outreach visibility & trust-building Event supplies 1 $1,000.00 ($ 1,000.00) Refreshments, signage, venue support Focus Group Venue 5 $250.00 ($ 1,250.00) Rental for focus group Technology & Tools
Mobile survey platform 6 $45.00 ($ 270.00) Licenses for digital data collection Hotspots/phone plans 6 $100.00 ($ 600.00) For canvassing team Subtotal ($ 93,370.00)
Indirect/Admin Costs (10%) ($ 9,337.00) Fiscal/admin costs, insurance, overhead Total ($ 102,707.00)
Scope of Work
Scope of Work
The proposed project includes a comprehensive, community-rooted strategy to assess broadband access, affordability, and adoption across Huntington Park. SCDC will engage residents, businesses, and community institutions through canvassing, surveys, focus groups, and reporting.

1. Project Kick-Off & Planning
Meet with City staff to finalize scope, timeline, and outreach plan. Establish reporting cadence and collaborative tools.

2. Outreach Material Development
Design and translate flyers, surveys, social media graphics, scripts, and event materials (English/Spanish).

3. Community & Business Outreach Launch
Coordinate early outreach with partners and schedule canvassing and in-person engagement events.

4. Resident & Business Canvassing
Conduct surveys through in-person canvassing, phone banking, texting, and event-based outreach. Include residents, business owners, and anchor institutions.

5. Focus Groups & Roundtables
Facilitate 3-5 targeted discussions (residents, businesses, youth, seniors) to gather deeper qualitative insights.

6. Ongoing Communication with City
Hold biweekly check-ins, submit brief updates, and adjust strategy based on interim findings.

7. Survey Analysis & Reporting
Compile and analyze data to identify key barriers, interests, and recommendations.

8. Final Report & Presentation
Deliver a full written report and present findings to City staff and/or Council.

Section 2 – Project Schedule &
Milestones
The proposed project will run for approximately 13 weeks, allowing time for deep community engagement and thorough analysis. Below is a revised timeline showing tasks, milestones, and estimated durations:

Task Milestone Duration Notes

1. Project Kickoff &
Planning
Kickoff meeting
with City; finalize
scope, tools, and
timeline
Week 1 Includes onboarding
and coordination
with City staff

2. Outreach Material
Development
Design and approval
of flyers, surveys,
scripts
(English/Spanish)
Weeks 1–2 Co-branded and
culturally relevant
materials

3. Community &
Business Outreach
Launch
Begin canvassing,
event scheduling,
and social media
roll-out
Weeks 3–4 Partner with
schools, churches,
businesses

4. Resident &
Business Canvassing
Active surveying
across
neighborhoods and
business corridors
Weeks 5–9 Includes in-person,
phone, and textbased outreach

5. Focus Groups &
Roundtables
Host 3–5
discussions with
residents and
business owners
Weeks 6–10 Conducted in
multiple languages

6. Ongoing City
Check-ins & Data
Collection
Regular updates to
City; weekly survey
monitoring
Weeks 5–10 Progress reports
and data uploads
shared biweekly

7. Survey Analysis &
Report Writing
Analyze responses
and prepare draft
report
Weeks 10–12 Findings include
trends and
actionable insights

8. Final Presentation
& Deliverables
Submit final report,
recommendations &
slide deck
Week 13 Final review
meeting with City
staff and/or Council
Organizational Chart
Emma Hernandez
CEO Director
Tech Specialist/
Site Supervisor
Marian Gomez Amber Curiel
Communications/
Digital Literacy
Supervisor
Volunteers Outreach Teams Amada Olvera
Lead Instructor
Angela Mendoza
Instructor
Mariela Hernandez
Instructor
Southeast Community Development Corporation
Maria Aleman
Instructor
Michelle Flores
Executive
Assistant/Operations
Manager
Emma Hernandez
www.linkedin.com/in/emmahernandez
Hacienda Heights, CA 91745
(562) 334-6389
[email protected]

EXPERIENCE
Southeast Community Development Corporation,
Bell Gardens, CA — Chief Executive Officer
January 2019 - PRESENT
● Assist the board in establishing a vision that is achieved through the efforts of a high-performing staff and volunteers
● Leverage the power of relationships and networks and work across private, public, and corporate sectors to improve the lives of residents in the Southeast Los Angeles region
● Generates funding and resources as well as providing financial support for the organization
● Is a good steward of our SCDC brand and to seek opportunities to grow and protect its reputation
● Build trust in SCDC and to maintain its relevance in the community Southeast Community Development Corporation,
Bell Gardens, CA — Director of Operations
July 2017 - December 2018
● Maintains the day-to-day operations necessary to ensure that the organization achieves its goals in relation to our mission and vision ● Ensures that grant and contract commitments are accomplished ● Identify grant and contract service opportunities for funding adult and youth development programs
Southeast Community Development Corporation,
Bell Gardens, CA — Program Manager/Instructor
July 2014 - June 2017
● Design and provide adult and youth classes and workshops ● Topics include basic computer skills, coding, robotics, computer repair, digital media, and electronics
Southeast Community Development Corporation,
Bell Gardens, CA— Grant/Program Development Consultant
July 2014 - July 2017
● Identify grant and contract service opportunities for funding adult and youth development programs and consultant position
● Drafting, writing, & submission of proposals, developing youth and adult programs that include curriculum, staff training manuals, and student materials.

SKILLS
Bilingual: English/Spanish
Staff supervision & Volunteer
Recruitment
Social Media Marketing
Program Development
Grant Writing
Affiliations
SELA Collaborative, Steering
Committee Member
SELA Collaborative, Nonprofit
Capacity Building Committee,
Chair
Los Angeles/Orange County
Regional Broadband Consortia,
Executive Committee Member
Los Angeles County Digital
Divide Regional Advisory Team,
Member
SELA Kiwanis,, Member
First Lego League Robotics,
SCDC Robo Warriors, Team
Coach
Applied Behavioral Services for Children, Inc.,
Downey, CA — President & Lead Behavior Analyst
January 2007 - January 2014
● Staff Development/Reflective Consultation & Coach for Head Start/State Preschool Programs
● Provide technical assistance and support to teachers using reflective practice as well as in-vivo coaching on the use of behavioral teaching strategies in the classroom and/or in-home settings
● Provide parent and teacher workshops (in English and Spanish) on strategies that may be used to encourage socially appropriate skills, strategies used to prevent challenging behaviors, and interventions that may be used following the occurrence of challenging behaviors ● Provide program consultation with regard to the use of program-wide positive behavioral supports
● Provide professional development workshops for supervisors on the use of behavioral teaching strategies with young children Applied Behavioral Science Department,
University of Kansas, KA — Graduate Teaching Assistant
May 2005
● Performed all preschool teacher duties
● Trained undergraduate practicum students to functioned as assistants and lead teachers in an inclusive preschool classroom of 20 children between the ages of 3 1⁄2 and 5 1⁄2 years
● Used proactive procedures to maintain socially desirable behavior; taught concepts, social and self-help skills using direct instructional strategies and by embedding teaching into general activities, interactions, and routines; promoted the active engagement of all children and teachers in the classroom ● Carefully selected developmentally-appropriate goals for children and creatively planned corresponding activities that promoted individualized development; tracked and communicated children's progress to caregivers and program coordinators
● Designed and provide adult and youth classes and workshops Behavior Change Associates,
Los Angeles, CA — Program Manager
October 1999 - December 2000
● Supervised case managers providing functional behavioral assessments and consultation to teachers and families of children with autism and related disorders
● One-to-one services and in-home and classroom consultation consisting of parent and teacher education
● Assisted in the development of protocols: assessment, staff and parent training, and staff evaluation
● Provided training to behavioral consultants, behavior specialists, and school staff in the following topics: Basic Principles of Applied Behavior Analysis, Planned Activities Training, Discrete Trial Training, Pivotal Response Training, Behavioral Relaxation Training, Toilet Training, Picture Exchange Communication System, Functional Communication Training, and Reducing Challenging Behaviors.

Behavior Change Associates,
Los Angeles, CA — Case Manager
November 1997 - October 1999
● Conducted functional behavioral assessments and provided in-home and in-school consultation to teachers and families of children with autism and related disorders
● Supervised behavior specialists and student interns in the implementation of the service plans in the classroom, home and community settings.

EDUCATION
California State University Sacramento
Sacramento — B.A. in Psychology
University of Judaism
Los Angeles — M.S. in Behavioral Psychology
University of Kansas
Lawrence, KS — M.A. in Human Development
Michelle Flores
[email protected]
[email protected]
Education
Legacy Vapa Senior High School, Southgate, CA
June 2020
Cerritos College Norwalk,CA
Business Administration AT-Accounting
June 2025
Professional Summary
Bilingual and detail-oriented administrative professional with strong experience in accounts payable, QuickBooks accounting, and office operations. Skilled in vendor communication, customer service, and financial recordkeeping. Proficient in Salesforce and Google Workspace. Passionate about supporting community-driven organizations and contributing to efficient, organized, and peoplecentered environments.

A&F Distributing Corporation – Los Angeles, CA
Accounts Payable Clerk
August 2024 – February 2025
Key Responsibilities:
● Processed and distributed checks to vendors, ensuring timely and accurate payments. ● Reviewed and updated vendor account information in QuickBooks for accurate financial reporting.
● Responded promptly to customer inquiries via phone and email, providing excellent customer service.
● Maintained organized communication records and followed up on outstanding issues with clients and vendors.
● Supported overall accounts payable operations, contributing to smooth day-to-day office and financial functions.

Southeast Community Development Corporation – Bell, CA 2021 – Present Administrative Assistant
Supervisor role responsible for managing programs and overseeing daily office operations.

Administrative Duties
● Timesheet Management: Review, revise, and finalize employee timesheets; manage and coordinate staff schedules.
● Phone Operations: Handle the main phone line, respond to inquiries, and route calls appropriately.
● Email Communication: Effectively use Gmail for scheduling, professional correspondence, and task management.
● Document Management: Organize and maintain filing systems; lead transition to digital documentation and scanning.
● Data Entry: Perform accurate and timely data entry using Salesforce.com. ● Outreach & Events: Manage outreach partnerships and coordinate logistics for community events and programs.

Office Management & Accounting
● Deposit Management: Ensure accurate and timely processing of financial deposits. ● Financial Recordkeeping: Maintain daily financial entries using QuickBooks. ● Invoice & Expense Processing: Track and process invoices, transactions, and expenses for reliable financial reporting.

Technical and Language Skills
Languages:
● English (Primary)
● Spanish (Fluent)
Technical Proficiency:
● Google Office: Sheets, Slides,
Docs
● Salesforce
● QuickBooks
Interpersonal and Soft Skills:
● Active Listening
● Communication
● Leadership
● Time Management
● Problem Solving
● Organization
● Teamwork
● Ability to Work Under
Pressure
● Customer Service
References:

Cesar Zaldivar-Executive Director
(NewStart Housing)
(323)314-4209
Emma Hernandez-Executive Director
(Southeast Community Development
Corporation)
(562) 334-6389
● Accounts Payable & Receivable: Manage billing, payments, and collections to maintain up-to-date financial records.
● Client & Vendor Relations: Serve as the primary liaison for clients and vendors; manage communications and review contracts.
● General Administrative Support: Open and sort mail; scan and file documents in designated digital folders for organized record-keeping.

MARIAN GOMEZ
Tech Project Lead
(213) 732-0857 [email protected] www.linkedin.com/in/marian-gomez-cs

EXPERIENCE
Salesforce Administrator
Southeast Community Development Corporation
2022 - Present
- Setting up new users on SCDC’s system while providing appropriate permissions and establishing role hierarchy. - Establishing and managing organization-wide defaults. - Implementing workflow rules and triggers regarding Data Management and Manual Data Entry. - Creating platform customizations, i.e., fields, page layouts, custom objects, etc. - Creating and maintaining reports and dashboards to track key performance metrics. - Execute monthly Data Migrations into Salesforce.

Salesforce Consultant and Architect
Newstart Housing Corporation
2023 - Present
- Executed Newstart Data Migration from a partner Salesforce platform to their own. - Created platform customizations, i.e., fields, page layouts, custom objects, etc.

AmeriCorps Computer Science Fellowship
Southeast Community Development Corporation
2021 - 2022
- Reorganized data on Google Sheets to be adequately imported into Salesforce. - Restructured Salesforce’s Educational Data Architecture to fit SCDC’s needs. - Overhauled Lead, Contact, Engagement Plan, and Opportunity objects and created others.

EDUCATION
Bachelor of Science in Computer Science
California State University - Los Angeles
2019 - 2023

KEY ACHIEVEMENTS
Complete Customization of Salesforce
Platforms in regards to ISPs and Services
Organized data collection and storage on
Salesforce and Excel/Sheets
Increased Data Visibility to enhance report
creation
Assisting CSULA students to build skills in
Salesforce Data Management

TECHNICAL SKILLS
Languages: Java, HTML, SQL, Google App Script
Tools: MS Office Programs, Salesforce, Agile, CRM Systems, Google Sheets, Power BI, Tableau Database Management: Salesforce APEX, ERD Design, Data Extraction & Validation Experience
Outreach Coordinator -
Southeast Community Development Corporation
President- Executive Board Member -
MAS Familia
AICA- Executive Board Member -
MAS Familia
Amber L. Curiel
323.470.4874 | [email protected] | South Gate, CA January 2019 Present
Engage with clients to discuss available programs for adults & students, eliciting positive community response towards support provided
•
Established systematic categorization & streamlined filing of client applications on Salesforce to optimize organization & enhance client support
•
• Helped with workshop events, setting up and contacting the participants.

Developed engaging coursework for student classes, fostering academic advancement beyond the school curriculum & addressing areas of difficulty, utilizing steam-related instructions for system integration •
• Communicated to parents about classes and any activities supplies needed for coursework.

Worked outreach events. Hosted by our organization and other events with collaborating companies and city hosted events.
•
Operated front desk operations & greeted walk-in clients, managing an average of 20 in-person conversations & 15 daily calls, while utilizing Salesforce to record client interactions •
January 2023 May 2024
Coordinated events of cultural & social significance at Cal State Fullerton, optimizing reservations & paperwork processes through proficient use of Titan Connect & active coordination with the coordinator •
Collaborated with members for projects in reservations and proper paperwork for sound and locations by the campus at Cal State Fullerton.
•
Planned & executed trips, winter retreat, & socials, driving seamless coordination & enhancing team-building exercises & memory-building events
•
Oversaw funding & budgeting operations to ensure precise allocations for specific areas using Excel for financial management
•
Maintained calendar integrity for all events, strategically setting deadlines to ensure timely execution & coordination using Google Calendar in conjunction with a personal planner •
January 2022 December 2023
Secured ample funding for events by setting budgets, requesting, & presenting funding requests using Excel for thorough financial breakdowns
•
Championed co-creation of social & academic events with fellow board members, catalyzing cultural awareness on campus & spearheading unifying initiatives like dia de los muertos, social justice week, tournaments, & platicas with a therapist
•
Led Board meetings as AICA chair, ensuring positive relations with the school through active communication & strategic recommendations for checks & balances systems •
Shared crucial information on Student Affairs rules with the board & committee, securing funding for enhanced rules understanding & student engagement
•
Education
Major: Communications, Public Relations | Minor: Japanese California State University, Fullerton
Skills and Affiliations
Speak English - Native
Speak Spanish – Native
Speak Japanese - Intermediate
Problem solving
Communication
Leadership
Microsoft Office: Word, Excel, Teams
Google Drive: Docs, Slides, Calendar, Sheets
Zoom: Meetings, Screen Share
Social Media: Instagram, Facebook, Twitter, TikTok, LinkedIn Initiated a social justice project collaboration with another organization, featuring a guest speaker, to bring a fresh perspective for enhancing my racial community
•
Section 4 – Company Qualifications
The Southeast Community Development Corporation (SCDC) brings over a decade of experience in bridging the digital divide across Southeast Los Angeles. Our organization has consistently delivered high-impact digital equity programming by combining culturally rooted outreach, strategic partnerships, and technical support for underserved communities. Below is a summary of our qualifications, approach, and the extensive network we collaborate with.

SCDC Digital Equity Impact (2012–2023)
From 2012 to 2022, SCDC distributed over 23,700 computers and devices and refurbished more than 45,000 donated computers. In that time, we organized:
1,277 community events
• 96 health and wellness events
• Digital literacy workshops
• Open lab hours
• Referrals to low-cost internet programs
Our Approach
SCDC’s outreach strategy is comprehensive, multilingual, and deeply rooted in local trust. Whether helping a senior navigate a telehealth appointment or introducing youth to hands-on STEM experiences, we consistently meet people where they are—at schools, parks, libraries, community events, and right at their doorsteps.

Our infrastructure blends high-touch, in-person outreach with flexible and innovative tools that accommodate a wide range of community needs. This includes:
• In-person engagement: Canvassing, school events, community tabling, and bilingual digital literacy workshops
• Partner-powered collaboration: Working closely with schools, promotoras, local nonprofits, and churches to extend our reach
• Multi-channel communication:
o Phone banking and interactive texting (e.g., Salesforce, SMS Magic) o Email campaigns and hotline assistance (e.g., Constant Contact) o Multilingual flyers, posters, and banners
o Social media and WhatsApp messaging
We also deploy a full suite of survey and data collection tools—including Google Forms, SurveyMonkey, JotForm, and bilingual paper forms—to capture resident input in real time. Our trained canvassers, who are from the community and speak the language, are equipped with internet-enabled iPads to ensure seamless data collection, even in connectivity-challenged areas.

SCDC understands that successful outreach requires more than information—it requires connection and creativity. To that end, we’ve incorporated virtual reality experiences at public events, giveaways and gamified interactions to spark engagement, and dynamic visual content to draw in participants of all ages. These strategies not only increase participation rates but help residents feel seen, respected, and empowered.

In 2023 alone, SCDC:
• Enrolled hundreds of families in the Affordable Connectivity Program (ACP) • Hosted laptop giveaways and digital access fairs across Southeast LA • Delivered free adult digital literacy classes to over thousands of participants • Offered youth-focused STEM programming, including camps, robotics, and coding workshops
We tailor our outreach to the unique needs of each neighborhood and are recognized across the region for our trusted, effective, and culturally responsive engagement.

SCDC Partner Organizations
Local Government Partners
• City of Bell
• City of Bell Gardens
• City of Huntington Park
• City of Cudahy
• City of Maywood
• City of South Gate
• City of Vernon
• City of Lynwood
• Unincorporated Walnut Park
County & Regional Agencies
• LA County Department of Public
Health
• Los Angeles County Library
• Gateway Cities Council of
Governments
• Regional Recovery Hub
Education & Schools
• Bell Gardens High School
• Huntington Park High School
• Bell Senior High School
• Local K–12 schools across Southeast
LA
• East Los Angeles College
• California State University, Los
Angeles
Nonprofits & Community-Based Organizations
• Human Services Association
• Mexican American Opportunity Foundation
• Hub Cities Career Center
• New Start Housing Corporation
• Families In Schools
• SELA Collaborative
• Southeast-Rio Vista YMCA
• AltaMed Health Services
Digital & Equity-Focused Partners
• California Emerging Technology Fund (CETF)
• EveryoneOn
• Human-I-T
• PCs for People
• CETF Digital Equity Coalition
• Intergovernmental Broadband Committee
• Digital Equity Los Angeles Project
Technology & Industry Partners
• AT&T Access
• Spectrum Internet Assist
• Frontier Communications
• T-Mobile
• Verizon Communications
Civic Engagement & Policy Partners
• Southeast Los Angeles Collaborative
• California Community Foundation
• Alliance for a Better Community
• East Yard Communities for Environmental Justice
• Council of Mexican Federations
Ernesto Morales
Chief Executive Officer, NSA
Chris DeGroof
Chief Operating Officer, NSA
Emani Shelton
Project Coordinator, NSA
Leila Bardales
Project Manager, NSA
Haley Sheehan
Business Intelligence Analyst, NSA
North Star Alliances Organization Chart

EMANI SHELTON
Project Coordinator, North Star Alliances
2629 Foothill Blvd #345
La Crescenta, CA 91214
[email protected]

EXPERTISE
● Project Management
● Account Management
● Community Engagement

EXPERIENCE
North Star Alliances, Alhambra, CA – Project Coordinator September 2024 - Present
● Oversees NSA client project timelines and deliverables. ● Manages communication between NSA and client team members.

Access Nonprofit Center, Duarte, CA – Program Manager
August 2023 - September 2024
● Implemented results-based, empathetic strategies for multiple programs supporting Black families with developmentally disabled youth. ● Developed mission-oriented program plans.

Civil Rights Institute of Inland Southern California, Riverside, CA – Operations Coordinator
September 2023 - June 2024
● Collaborated with over 30 local community organizations to host inclusive in-person and hybrid events.
● Coordinated specialized and culturally competent event programming.

Riverside County Black Chamber of Commerce, Riverside, CA – Project Manager December 2022 - September 2023
● Developed efficient program strategies, plans, and goals for multiple community wellness programs.

KEY PROJECTS
● Los Angeles County Metropolitan Transportation Authority’s Rail to River, Segment B
● Los Angeles County Metropolitan Transportation Authority’s Union Station ADA Audits

EDUCATION
University of California, Riverside, CA – Bachelor of Sciences, Business Administration - Management

HALEY SHEEHAN
Business Intelligence Analyst, North Star Alliances
2629 Foothill Blvd #345
La Crescenta, CA 91214
[email protected]

EXPERTISE
● Survey development
● Data analytics and reporting
● Research strategy

EXPERIENCE
North Star Alliances, Alhambra, CA – Business Intelligence Analyst May 2024 - Present
● Oversees NSA’s data operations, including database management, data quality control, and integration of analytics tools to streamline reporting and insights.

University of California Los Angeles, Los Angeles, CA – Research Coordinator March 2023 - May 2024
● Supervised community recruitment and enrollment for a series of studies examining local-level depression rates.
● Developed data collection, entry, analytic, and reporting processes.

University of Pittsburgh, Pittsburgh, PA – Research Specialist June 2019 - March 2023
● Collaborated with faculty to design survey-based intervention studies targeting substance use and attention deficit disorders.
● Provided dataset structure, analyses, and reporting to principal investigators for manuscript production.

KEY PROJECTS
● City of Santa Fe Springs Community Tax Survey
● Los Angeles County Metropolitan Transportation Authority’s Mobility Wallet Phase 2A and 2B
● Los Angeles County Metropolitan Transportation Authority’s Union Station ADA Audits

EDUCATION
University of Pittsburgh – Bachelor of Sciences, Psychology

LEILA BARDALES
Project Manager, North Star Alliances
2629 Foothill Blvd #345
La Crescenta, CA 91214
[email protected]

EXPERTISE
● Account Management
● Project Management

EXPERIENCE
North Star Alliances, Alhambra, CA – Project Manager
November 2023 - Present
● Develops client project strategies and oversees and executes day-to-day client deliverables.
● Manages multiple projects for Los Angeles County Metropolitan Transportation Authority.

Agile One, Remote – Senior Client Service Professional
March 2022 – April 2023
● Supported creative sourcing for global tech and entertainment clients. ● Developed supplier and candidate sourcing strategies. ● Developed creative talent identification practices for internal teams.

Manpower, Remote – Resource Manager
January 2021 – February 2022
● Provided global client support to hiring managers and contingent workforce. ● Analyzed client issues and developed team SOP to implement solutions.

KEY PROJECTS
● Los Angeles County Metropolitan Transportation Authority’s Rail to River, Segment B
● Los Angeles County Metropolitan Transportation Authority’s Union Station ADA Audits

EDUCATION
Pasadena City College, Pasadena, CA – International Business and Trade NSA HP RFP Response
Section 4 – Company Qualifications
A brief summary of North Star Alliance’s qualifications As a firm specializing in public outreach and stakeholder development, North Star Alliances (NSA) understands how to work objectively and gather meaningful feedback on complex projects. We have disseminated information as well as solicited feedback, both by telephone and in person, to/from the general public for clients including the Los Angeles Metropolitan Transportation Authority, L.A. Care Health Plan, and the City of Los Angeles.

We prioritize incorporating qualitative and quantitative analysis throughout our outreach process to monitor performance, identify trends in community response, and make realtime strategic adjustments.

NSA brings decades of experience managing complex, multi-faceted projects with an array of internal and external teams, stakeholders, communities, guidelines, goals, budgets, and time zones. Our team is adept in communication, time management, reporting, cost control, and problem solving all while remaining nimble and focused on project goals and deliverables.

Together, our team is more than the sum of its parts. We are a versatile, quick-to-action group capable of segmenting into specialized units or mobilizing as a unified team to accomplish broader projects. Regardless of size or scope, we consistently deliver a high caliber of customer service that has defined NSA and our project partner firms.

NSA employs grassroots outreach strategies to build public understanding and engagement through focus groups, targeted campaigns, and culturally conscious messaging. These wide-spread eOorts leverage longstanding relationships with CBOs, local schools, and community stakeholders across Los Angeles and Southern California atlarge.

NSA’s proven expertise has provided its clients the opportunity to make a meaningful impact by executing over 1,700 community-level projects to an audience of over 2 million individuals throughout LA County and beyond, with a concerted focus on hard-to-reach communities. The NSA team understands how to reach stakeholders of all levels, as we regularly work with elected oOicials, schools, churches, non-profit organizations, grocery stores, senior centers, sports clubs, and other businesses that are local to the communities in which our customers will be performing project work, or we will be producing a project. NSA also has extensive experience working in multicultural communities, with the ability to communicate across several languages.

We consistently compile and analyze outreach data as we engage, such as participation trends, sentiment insights, and demographic reach to guide client strategy and refine tactics.

NSA’s keen understanding of the needs of the diverse communities and regions within LA County and LA City has served as a hallmark of our firm’s success. Through our extensive experience, we know that one size and approach does not fit all. We respect the unique characteristics of each and every community we serve and tailor our projects accordingly.

Relevant experience with community engagement and broadband-related projects City of Santa Fe Springs Tax Survey and Engagement
NSA was contracted by the City of Santa Fe Springs to design and implement a community survey assessing public support for a proposed tax measure. Our scope included survey and messaging development, community engagement, as well as data analysis.

To ensure community involvement in this process, NSA facilitated focus groups with about 50 Santa Fe Springs residents to test and refine survey messaging. Based on feedback, we revised the survey to better reflect both City staO and resident concerns.

Using grassroots street-teaming at local events, NSA recruited nearly 500 residents to complete the survey, a particularly strong turnout for a city of only twenty thousand people.

After data collection, we conducted both quantitative and qualitative analysis to deliver a report that both highlighted positive community sentiment and informed the City’s strategic messaging for the upcoming tax measure.

The success of this project led to continued partnership between NSA and the City of Santa Fe Springs on various community engagement eOorts.

Los Angeles Metropolitan Transportation Authority CBO Recruitment NSA has supported several initiatives for the Los Angeles Metropolitan Transportation Authority (Metro), including CBO Database Recruitment Mini Grants and CBO recruitment for three Metro-led focus groups.

In partnership with Metro’s OOice of Equity and Race (OER), NSA consultants strategically identified and engaged Community-Based Organizations (CBOs) that serve a broad spectrum of local needs, with an emphasis on reaching marginalized and underserved populations across Los Angeles.

Through these combined recruitment eOorts, NSA successfully added dozens of new organizations to Metro’s CBO Database, significantly expanding the network of Metro’s community partnerships. Recruitment included targeted outreach, personalized support, and ongoing communication through regular progress reports and trackers, ensuring eOective engagement.

In addition to recruitment, NSA facilitated Metro’s focus groups, developed qualitative survey measures, synthesized both qualitative and quantitative feedback, and produced final reports featuring analytic insights and strategic recommendations. These partnerships strengthened Metro’s ability to center community voices and ensure diverse representation in its planning and programming eOorts. NSA has since gone on to engage hundreds of CBOs in support of various Metro projects.

A short description of your approach to qualitative research and engaging underrepresented communities
NSA takes a community-first approach to qualitative research, particularly when engaging underrepresented populations. We begin each project by listening and prioritizing an understanding of the local context and concerns before shaping any outreach or focus group strategy. NSA carefully aligns client objectives with the experiences of the community to ensure our research messaging is both relevant and respectful.

We design focus groups and community engagement activities that are culturally responsive and intentionally inclusive. Rather than relying on generic scripts, we develop discussion guides informed by local perspectives and community voices. This helps to better surface insights that are often overlooked, both building trust with participants and absorbing as much information as possible for our clients. By elevating participant’s voices and incorporating their feedback into our recommendations, we ensure that our research informs strategy and fosters meaningful connections with the community.

June 17, 2025
Ricardo Reyes
City Manager
City of Huntington Park
6550 Miles Avenue
Huntington Park, CA 90255
Dear Neighborhood Canvassing Services for Broadband Needs Assessment Selection Committee:

I am pleased to support the Southeast Community Development Corporation (SCDC) application and proposal for the City of Huntington Park Neighborhood Canvassing Services for Broadband Needs Assessment. SCDC has played a significant role in advancing digital equity and inclusion for residents affected by the digital divide in Southeast Los Angeles (SELA) and throughout Los Angeles County.

SCDC's work has had a profound impact on the SELA community, connecting numerous SELA residents to internet-enabled devices and fostering equitable access to and participation in civic engagement, education, healthcare, and employment opportunities. Their digital literacy training classes and community outreach events have been instrumental in helping qualifying SELA households enroll in the Federal Affordable Connectivity Program (ACP). The importance of SCDC's equity-centered outreach strategies cannot be overstated, as they are crucial for ensuring that every SELA resident has access to broadband internet connectivity, technology, skills, and support.

SCDC's commitment to digital equity and inclusion is further underscored by its active membership in the County Intergovernmental Broadband Coordinating Committee (IBCC). As a member organization, SCDC plays a key role in the IBCC's mission to bridge the digital divide throughout Los Angeles County. The IBCC, a regional collective County of Los Angeles

INTERNAL SERVICES DEPARTMENT
1100 North Eastern Avenue
Los Angeles, California 90063

MICHAEL OWH
Director Speed. Reliability. Value.

Telephone: (323) 267-2101
FAX: (323) 264-7135
Neighborhood Canvassing Services for Broadband Needs Assessment Selection Committee June 17, 2025

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