City of Indio
AGENDA
City Council Special Meeting
Monday, April 7, 2025 @ 3:00 PM
Public Safety Services Building
46835 Bristol St, Indio, CA 92201
MISSION STATEMENT
THE CITY OF INDIO'S PUBLIC SERVANTS PROVIDE OUTSTANDING MUNICIPAL SERVICES TO ENHANCE
THE QUALITY OF LIFE FOR OUR RESIDENTS, VISITORS AND THE BUSINESS COMMUNITY
To view the meeting: City's website Livestream, Facebook Live, or YouTube
Participation: Those members of the public wishing to observe and participate in the City Council meeting are encouraged to attend in-person at the address and time noted above Public Comments: Members of the public who wish to comment on matters before the City Council may do so in the following ways:
In-person when the City Council hears public comments as scheduled on the Agenda. Comment cards can be obtained from the City Clerk.
By e-mail to the following address: [email protected]. E-mailed comments must be received on or before 2:00 p.m. on the day of the meeting to be added to the record. Public comments received will not be read during the meeting.
AB 2449 Teleconference Procedures: Under AB 2449, a City Councilmember may appear by Microsoft Teams teleconference under certain specified circumstances. In the event that a City Councilmember appears remotely under AB 2449, a Microsoft Teams teleconference will be open for use by the City Councilmember as well as any member of the public that desires to participate. If all members of the City Council are physically present, then the Microsoft Teams teleconference will be unavailable.
Interpretacion en Español:
Para acceder a la traducción durante la reunión, por favor haga clic en el enlace https://attend.wordly.ai/join/ZKYD- 9117
Americans with Disabilities Act: If you are an individual with a disability and need a reasonable modification or accommodation pursuant to the Americans with Disabilities Act (“ADA”) please contact the office of the City Clerk at 760-391-4007 prior to the meeting for assistance.
DISCLOSURE OF CAMPAIGN CONTRIBUTIONS
(Levine Act - Government Code Section 84308)
Pursuant to Government Code section 84308, members of the Indio City Council are disqualified and not able to participate in any agenda item involving contracts (other than competitively bid contracts, labor contracts, or personal employment contracts with City of Indio employees), franchises, discretionary land use permits and other entitlements if the Councilmember received more than $500 in campaign contributions from the applicant or contractor, an agent of the applicant or contractor, or any financially interested participant who actively supports or opposes the City’s decision on the agenda item in the previous 12 months. Members of the Indio City Council who have received, and applicants, contractors or their agents who have made, campaign contributions totaling more than $500 to a Councilmember in the previous 12 months are required to disclose that fact for the official record of the subject agenda item and shall not make, participate in making, or in any way attempt to use their official position to influence the subject agenda item. Disclosures must include the amount of the campaign contribution and identify the recipient Board member and may be made either in writing to the City Clerk prior to the subject hearing or by verbal disclosure at the time of the hearing.
REGULAR SESSION - 3 PM
1. CALL TO ORDER AND ROLL CALL
Mayor Glenn Miller
Mayor Pro Tem Elaine Holmes
Councilmember Oscar Ortiz
Councilmember Waymond Fermon
Councilmember Benjamin Guitron IV
2. PLEDGE OF ALLEGIANCE
3. DISCUSSION ITEMS
3.1 Strategic Plan Workshop for the City Council and City Leadership team facilitated by BerryDunn.
Staff Report - Strategic Plan Workshop - Pdf
4 - 29
4. PUBLIC COMMENTS FOR ITEMS NOT ON THE AGENDA
This is the time set aside for public comment for items not on the agenda. Public comments may be provided in the manner prescribed on the first page of this agenda.
5. ADJOURN
NEXT COUNCIL / IWA REGULAR MEETING: APRIL 16, 2025
Agenda packets are available on the city’s website at www.indio.org. Materials related to an item on this Agenda submitted to the City Council after distribution of the agenda packet are available in City Clerk's Office at 100 Civic Center Mall, Indio, during normal City business hours and during the meeting.
PUBLIC NOTICE
It is the intention of the City of Indio to comply with the Americans with Disabilities Act (ADA) in all respects. If, as an attendee or a participant at this meeting, you will need special assistance beyond what is normally provided, the City of Indio will attempt to accommodate you in every reasonable manner. Please contact the City Clerk's Office at (760) 391-4007 or via email at [email protected].
For individuals with hearing impairments, please contact the City Clerk’s Office.
Notification 48 hours prior to the meeting will enable the City to make reasonable arrangements to ensure accessibility to this meeting. (28 CFR 35. 102, and 35. 104 ADA Title II)
RULES OF DECORUM
To help conduct the business of the City Council in an orderly fashion, the City Council has adopted rules pertaining to decorum and order, as provided for in Ordinance No. 1205. The City Council will strictly enforce these rules in order to allow full expression of ideas and opinions by councilmembers, staff and the public.
Generally, the City's rules of decorum prohibit comments or actions which willfully disrupt the meeting. All remarks and questions shall be addressed to the Council as a whole and not to any particular member. No individual Councilmember or member of the City staff shall be questioned without first obtaining permission from the Presiding Officer. The City Council asks that all persons - including councilmembers, staff and the public - act and speak respectfully.
COMMUNICATION AND ELECTRONIC DEVICES
To minimize distractions, please be sure all personal communication and electronic devices are turned off or on silent mode.
DECLARATION OF POSTING
I, Sabdi Sanchez, Director of City Clerk Services of the City of Indio, California, do hereby declare that the foregoing agenda was posted on April 3, 2025, at least twenty-four (24) hours prior to the meeting per Government Code 54954.2, at the following locations:
City of Indio Council Chamber, 150 Civic Center Drive, Indio, CA 92201 Public Safety Services, 46835 Bristol St., Indio, CA 92201 City of Indio website www.indio.org
Sabdi Sanchez
SABDI SANCHEZ, MMC
DIRECTOR OF CITY CLERK SERVICES
City of Indio
City Council
April 7, 2025
STAFF REPORT
To: City Council
From: Bryan H. Montgomery, City Manager
Prepared by: Jonathan Nicks, Assistant City Manager
Subject: Strategic Plan Workshop for the City Council and City Leadership team facilitated by BerryDunn.
RECOMMENDATION:
1. Review and discuss the information gathered through the environmental scan and community engagement process to develop the City Indio's next Strategic Plan.
SUMMARY:
The strategic plan workshop will provide an opportunity to discuss and develop the City Council’s long-term vision, goals, and initiatives. The session aims to align the Council’s priorities with the city’s needs, ensuring efficient governance, community development, and resource allocation.
During this session we will review the environmental scan, current Mission Statement, current Vision Statement, and Core Values. Key outcomes include developing strategic focus areas, setting measurable goals, and identifying action steps.
ATTACHMENTS:
Slides for CC Packet 040725
APPROVAL(S):
Steven Graham Pacifico, City Attorney Approved - 02 Apr 2025 Ruby D. Walla, Director of Finance Approved - 02 Apr 2025 Bryan H. Montgomery, City Manager Approved - 03 Apr 2025
AGENDA ITEM #3.1
Strategic Plan Workshop for the City Council and City Leadership team fa... Page 4 of 29 City of IndioCity Council Strategic Planning SessionApril 7, 2025
Strategic Plan Workshop for the City Council and City Leadership team fa...Page 5 of 29 2 Statement
Review Core Values and Ethics
Develop Strategic Focus Areas
Develop Strategic Goal StatementsAgenda
Strategic Plan Workshop for the City Council and City Leadership team fa...Page 6 of 29 3 Project Manager andLead FacilitatorMaddison Powers SpencerResearch Analyst and FacilitatorBailey Dickinson Introducing Our Team
335+ Consulting Resources
Project Manager andLead FacilitatorMichelle Kennedy
Strategic Plan Workshop for the City Council and City Leadership team fa...Page 7 of 29 4 Guidelines for Effective Participation
Speak from your own perspective statements.viewpoints while listening respectfully and intently.Stay focused on the discussion at hand.Ask questions.statements when reporting out from breakout discussions.
Strategic Plan Workshop for the City Council and City Leadership team fa...Page 8 of 29 5 Strategic plans help cities:Plan for the futureSet clear goals and priorities to allocate resources effectivelyMaintain focus to make progress on issues of most importance to community membersStrategic Plan: What and Why?What is a strategic plan and why is it important?
Strategic Plan Workshop for the City Council and City Leadership team fa...Page 9 of 29 6 The City Strategic Plan will:Help set a clear direction for its future by outlining goals and objectivesHelp prioritize use of resources and help ensure resources are allocated to best meet new goals and objectivesFocus City efforts on the areas identified as most critical to achieving its desired outcomes and adapt its plans as circumstances change Strategic Plan: What and Why?Why does the City need a Strategic Plan?
Strategic Plan Workshop for the City Council and City Leadership team fa...Page 10 of 29 7 What is a Strategic Plan?WHATthe City will prioritize and focus on A LIVING DOCUMENT that guides decision making
A TOOLfor government transparency and accountabilitySTRATEGIC PLANHOWthe City carries out its strategy to reach the vision, priorities, and goals is defined in the Implementation Plan
Strategic Plan Workshop for the City Council and City Leadership team fa...Page 11 of 29 8 Plan DevelopmentDevelop mission, vision, and valuesDevelop strategic focus areas and goalsAdopt the strategic planvision statementDevelop mission, vision, and valuesDevelop strategic focus areas and goalsAdopt the strategic planCity CouncilCapitola CommunityCity StaffRefine goal statements, create objectives, outcomes, and performance measuresDevelop an implementation plan
Strategic Plan Workshop for the City Council and City Leadership team fa...Page 12 of 29 9 Strategic Plan Elements
Strategic Focus AreasMission
Strategic Plan Workshop for the City Council and City Leadership team fa...Page 13 of 29 10 How do Strategic Plan elements fit together?VISION STATEMENTCORE VALUES/MISSION STATEMENTSTRATEGICPRIORITYOBJECTIVES1GOAL STATEMENT321OUTCOMES321STRATEGICPRIORITYOBJECTIVES2GOAL STATEMENT321OUTCOMES321STRATEGICPRIORITYOBJECTIVES3GOAL STATEMENT321OUTCOMES321STRATEGICPRIORITYOBJECTIVES4GOAL STATEMENT321OUTCOMES321STRATEGICPRIORITYOBJECTIVES5GOAL STATEMENT321OUTCOMES321
Strategic Plan Workshop for the City Council and City Leadership team fa...Page 14 of 29 11An environmental scan presents current and anticipated events and their relationships within an organization's internal and external environments.The scan serves as a basis of determining the future direction of the organization.
Environmental Scan
Strategic Plan Workshop for the City Council and City Leadership team fa...Page 15 of 29 12 Identify potential opportunities, challenges, and trends that can drive Provide everyone involved in strategic planning with a shared environment.Help the City leaders successfully navigate the forces and obstacles that can hinder the achievement of a shared vision.
Strategic Plan Workshop for the City Council and City Leadership team fa...Page 16 of 29 13 Engagement
Strategic Plan Workshop for the City Council and City Leadership team fa...Page 17 of 29 14 What Sources Inform the Strategic Planning Process?Community and employee input including individual interviews, group interviews, written responses, and three community forumsSocial Pinpoint Strategic Planning website including a survey, poll, ideas wall, and discussion boardCity, County, and regional demographic and economic dataCurrent City plans, budget, and policy documentsCity Council and staff development sessions
Strategic Plan Workshop for the City Council and City Leadership team fa...Page 18 of 29 15 City Council, city leadership, and staff
All City Social Media and Website, with hundreds of views and responses All Indio Water Authority customers via email (about 10K accounts) E-blast sent to over 13,000 City of Indio subscribers for Center Stage Newsletter E-blast sent to over 4,200 Indio Business Connect subscribers 25 HOA Managers, some manage multiple HOAs in the CitySun City Shadow Hills (3K emails) All Committees & Commissions
All Leadership Academy participants and volunteers
Many non-profits & faith-based leaders
Leadership at Desert Sands Unified School District, College of the Desert, and Desert Recreation District SunLine Transit Agency
Who Did We Send Information to for Participation?
Strategic Plan Workshop for the City Council and City Leadership team fa...Page 19 of 29 16 Community Perspectives
Strategic Plan Workshop for the City Council and City Leadership team fa...Page 20 of 29 17 All individual stakeholder input and survey responses were compiled, analyzed, and coded by theme.A response, idea, or comment had to be mentioned multiple times in order to be listed as a theme. Themes are identified as possible strategic focus areas for Council consideration.All specific ideas for improvements have been captured for consideration and will be presented to the Council and City staff as strategies and actions to support the vision and strategic goals developing in the planning process.
Analysis of Stakeholder Input
Strategic Plan Workshop for the City Council and City Leadership team fa...Page 21 of 29 18 Social Pinpoint Site
Strategic Plan Workshop for the City Council and City Leadership team fa...Page 22 of 29 19 Community forum in-person
Senior Center
Teen Center
Two virtual Community Forums
Group and individual interviews
Social Pinpoint site
Employee surveyIn-Person VirtualHow People Engaged with the Planning Process430 contributors and 800 information reached or engaged
Strategic Plan Workshop for the City Council and City Leadership team fa...Page 23 of 29 20 Top Focus Areas: Prioritize
Source: 2025 Community Events Community Forums, Senior Center and Teen Center meetings, 2025 Employee Survey, 2025 Social Pinpoint Visioner, Ideas Wall, and Quick Poll, and 2025 Internal and External interviews and 2025 Employee Survey.
Accessible efficient and effective governmentActivities for allBusiness improvementCity beautificationCommunity buy-in and community eventsFamily centers and resourcesFaster internetHealthcareHousing optionsPlanning processes related to the UDC and general planPreparing for growth and developmentQuality of life improvementsSafety (police, fire and medical services)Senior centerTransportation infrastructure
Strategic Plan Workshop for the City Council and City Leadership team fa...Page 24 of 29 21 Activities and public spacesBeing family friendlyCivic gathering areasCommunity outreachDowntown developmentEconomic development and business choiceEnvironmental healthFestive atmosphereGrowth and developmentImproving the negative past perception of the cityLocal business environmentRecruitment and retention of the city staffSafety (police, fire and medical services) Top Focus Areas: Continue
Source: 2025 Community Events Community Forums, Senior Center and Teen Center meetings, 2025 Employee Survey, 2025 Social Pinpoint Visioner, Ideas Wall, and Quick Poll, and 2025 Internal and External interviews and 2025 Employee Survey.
Strategic Plan Workshop for the City Council and City Leadership team fa...Page 25 of 29 22 Top Focus Areas: Improve
Source: 2025 Community Events Community Forums, Senior Center and Teen Center meetings, 2025 Employee Survey, 2025 Social Pinpoint Visioner, Ideas Wall, and Quick Poll, and 2025 Internal and External interviews and 2025 Employee Survey.
Active park facilitiesActivities like a trampoline park or skate parkAwareness of City servicesCommercial retail and economic opportunityCommunication with the communityCultural amenities and preservationDestination appealEconomic growth and jobsHospital and medical servicesHousing options and opportunitiesJobs and workforce developmentMedical and police response timesMental health supportParks and amenitiesResident engagementRoads and infrastructureSafety (police, fire and medical services)Support for the unhousedSustainability practicesTraffic
Strategic Plan Workshop for the City Council and City Leadership team fa...Page 26 of 29 23 Social Pinpoint PollTraffic congestion30%High cost of living/housing affordability22%Economy11%Overdevelopment8%Fire and medical services5%Homelessness6%Maintaining current infrastructure adequately6%Sustaining city services6%Growth3%High cost of adding needed amenities (like parks and greenspace)3%Police services0%Demographic changes0%Biggest challenge in the next five years: traffic congestion (30%), high cost of living/housing affordability, (22%) and the economy (11%).37 responses
Strategic Plan Workshop for the City Council and City Leadership team fa...Page 27 of 29 24 Stakeholder ViewsOn a scale of 1 to 5, with 5 being most confident and 1 being least confident, how confident are you that the City of Indio will be an even better place to live five years from now? 16%29%323%427%535%216 responses
Strategic Plan Workshop for the City Council and City Leadership team fa...Page 28 of 29 25 Summary of Focus for the Next Five YearsCommunity and economic growthCommunication and public engagementCommunity events and quality of life improvementsEconomic developmentHousing optionsPublic safetyRoads and infrastructure investment
Strategic Plan Workshop for the City Council and City Leadership team fa...Page 29 of 29